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<p>To take 100% responsibility to ensure you deliver and exceed the guests expectations in accordance with Resense s spa vision, core values and all related brand standards, procedures and policies. OVERALL OBJECTIVES / MAIN RESPONSIBILITIES To deliver the whole spa experience to a high standard and ensure the guests needs are cared for in alignment with Resense training and all standard operating procedures. Care for the guests from beginning to end. To connect and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa &amp; fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of connecting with the guest in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p>NATIONALITY: Eligible for a working permit in country of hire EDUCATION: Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. LANGUAGE: Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this Position: Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES: Telephone system operations. Computer literate with experience of in house booking/database systems. Desktop publishing an advantage. Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p> </p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team comprised of Butlers and Butler Valets and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p> </p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Butler Services</strong> </p> <p> Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</p> <p> Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</p> <p> Manages VIP guests schedules as appropriate to support potential needs.</p> <p> Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</p> <p> Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</p> <p> Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</p> <p> Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</p> <p> Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</p> <p> Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</p> <p> Continuously strives with the team to provide the bespoke and uncompromising services.</p> <p> Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</p> <p> </p> <p> <strong>Supporting Management of Front Desk Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and building mutual trust, respect, and cooperation among team members.</p> <p> Serving as a role model to demonstrate appropriate behaviors.</p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p> <p> </p> <p> <strong>Guest Relations</strong> </p> <p> Sets the standard and tone for how Butler team members drive guest relations.</p> <p> Coaches team members to recognize and build rapport with guests.</p> <p> Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</p> <p> Verifies Butler teams manage guests schedules to anticipate potential needs.</p> <p> Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</p> <p> Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</p> <p> Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?</p> <p> Assists other employees to verify proper coverage and prompt guest service.</p> <p> </p> <p> <strong>Managing Departmental Costs</strong> </p> <p> Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</p> <p> Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</p> <p> Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</p> <p> Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</p> <p> </p> <p><br></p></div>

<p>. Provide technical support to end-users on-site</p><p>. Assist in network administration and system maintenance</p><p>. Implement and sec enforceurity measures</p><p>. Conduct user training and create documentation</p><p>. Manage IT assets and perform system monitoring</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Fairmont Hotels &amp; Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p><br><ul><li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li><li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li><li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li><li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li><li>Maintain and update guest records in the hotel management system with attention to detail</li><li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li><li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li><li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li><li>Process payments and manage cash transactions accurately and securely</li><li>Maintain a clean, organized, and professional front desk environment at all times</li><li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li><li>Respond to guest feedback and contribute to continuous service improvement initiatives</li></ul><p><strong>What is in it for you:</strong></p><br><ul><li>Paid time off</li><li>Medical&nbsp;Insurance</li><li>Complimentary shift meal</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies and Educational Assistance for further development</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li><li>Proven front desk or reception experience in a hotel or similar establishment</li><li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li><li>Proficiency with hotel management systems and property management software</li><li>Excellent verbal and written communication skills</li><li>Strong organizational and time management abilities</li><li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li><li>Proficiency in Microsoft Office applications</li><li>Knowledge of luxury hospitality service standards and protocols</li><li>Experience with loyalty programs or VIP guest services is preferred</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Strong attention to detail and accuracy in data entry and record-keeping</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p>Envision Employment Solutions is currently looking for Senior SAP FICO Implementation Consultant for one of our partners, a leader in the Consulting &amp; Technology Services ! Objective: We are seeking an experienced Senior SAP FICO Implementation Consultant to lead the design, configuration, and delivery of SAP Finance and Controlling solutions. In this role, you will work closely with business stakeholders and cross-functional teams to implement, optimize, and support SAP FICO solutions that enhance financial processes and drive operational efficiency. Responsibilities: Lead and manage SAP FICO implementation projects from initiation to post-implementation support, ensuring adherence to project timelines, budgets, and quality standards. Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to gather business requirements and design SAP FICO solutions that align with organizational goals. Conduct detailed analysis of existing business processes and systems to identify gaps and opportunities for process optimization and automation. Configure and customize SAP FICO modules to meet business requirements, including General Ledger accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders. Perform data migration activities, including data extraction, cleansing, and transformation, to ensure smooth transition from legacy systems to SAP FICO. Develop and execute comprehensive test plans, including unit testing, system integration testing, and user acceptance testing, to validate the functionality and performance of SAP FICO solutions. Provide end-user training and support during the implementation phase and post-implementation to ensure successful adoption of SAP FICO systems and processes. Troubleshoot and resolve complex issues and system defects related to SAP FICO modules, working closely with technical teams and SAP support to identify root causes and implement appropriate solutions. Stay current with SAP FICO best practices, industry trends, and advancements in technology, and proactively recommend process improvements and system enhancements to optimize financial operations. Mentor and guide junior team members, sharing your knowledge and expertise in SAP FICO implementation methodologies, tools, and techniques.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in finance, accounting, or a related field. An advanced degree is a plus. Minimum of 6 years of hands-on experience in SAP FICO implementation, configuration, and support. Fluency in English is a must. French or German is an advantage. Soft skills Stakeholder management, workshop facilitation, change management. Strong expertise in SAP Finance (FI) and Controlling (CO) modules, including experience with submodules such as General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders. Proven experience in leading end-to-end SAP FICO implementation projects, including requirements gathering, solution design, configuration, testing, and user training. In-depth knowledge of financial accounting principles and business processes, coupled with the ability to map business requirements to SAP FICO functionalities. Proficient in SAP FICO configuration, including chart of accounts, company code settings, fiscal year variants, document types, posting keys, and other relevant configuration elements. Strong understanding of integration points between SAP FICO and other SAP modules (e.g., MM, SD) and the ability to collaborate effectively with cross-functional teams. Excellent analytical and problem-solving skills, with the ability to identify, analyze, and resolve complex issues related to SAP FICO. Solid project management skills, including the ability to prioritize tasks, manage multiple priorities simultaneously, and deliver projects on time and within budget. Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. SAP FICO certification is highly desirable.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, develop, and maintain automated test scripts and frameworks to improve test coverage and reduce manual testing effort. Create and execute test cases, test plans, and test scenarios to validate application functionality and business requirements. Perform functional, regression, integration, system, and end-to-end testing to ensure application stability and quality. Test and validate mobile applications developed using Flutter to ensure proper functionality and user experience. Test and validate web applications developed using React to ensure responsiveness, usability, and compliance with requirements. Test and validate APIs and back-end services developed using NestJS to ensure reliability, performance, and proper integration. Identify, document, track, and verify defects to support timely issue resolution. Execute API testing to validate business logic, data accuracy, and system integrations. Collaborate with developers and project stakeholders to clarify requirements and address quality-related concerns. Integrate automated test suites into CI/CD pipelines to support continuous testing and faster releases. Analyze test results and prepare quality reports to support release readiness decisions. Participate in sprint planning, testing activities, and release cycles to ensure adequate test coverage. Contribute to the continuous improvement of testing methodologies, automation frameworks, and QA processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Software Engineering, Information Technology, or a related field from a reputable university. 3 4 years of experience in Software Quality Assurance and Testing. Proven experience in test automation and quality assurance practices.</p><p></p></section>

<ul><li><p>Lead and mentor the mobile development team, fostering a culture of high performance, collaboration, and continuous improvement.</p></li><li><p>Own and drive the architecture of mobile applications, ensuring scalable, maintainable solutions that follow industry best practices.</p></li><li><p>Lead the creation and ongoing maintenance of application documentation, including architectural and technical documents that clearly define requirements, system structure, and implementation guidelines for the team.</p></li><li><p>Oversee the end-to-end design, development, and implementation of mobile applications.</p></li><li><p>Partner with Product Managers and key stakeholders to define and execute mobile strategy, roadmap priorities, and delivery plans.</p></li><li><p>Ensure consistent delivery of high-quality, user-friendly mobile experiences, with strong attention to performance, usability, and reliability.</p></li><li><p>Stay current with the latest mobile technologies, trends, and best practices, and evaluate them for potential adoption.</p></li><li><p>Conduct regular code reviews and ensure adherence to internal coding standards and engineering guidelines.</p></li><li><p>Identify, assess, and mitigate risks across the mobile development lifecycle to protect quality, timelines, and team productivity.</p></li></ul><p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>WE CREATE, DESIGN AND BUILD AWARD WINNING WORLD-CLASS F&amp;B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERS TGP International are a hospitality consultancy based in London and Dubai.<br> We team up with passionate brands, clients and entrepreneurs to make their long-term vision a reality through concept development, creative interior design, graphic design &amp; branding, franchising, advisory &amp; operational services and project management.<br> Some of our clients include: Dubai Expo 2020, Marriott, Hilton, Waldorf Astoria, Harrods, Sushi Samba, Adrift Burger Bar, Nakheel Malls, Selfridges, Time Out Market, Cop28, Neom and Al Mamlaka Social Dining.<br> Leaders within the hospitality and retail sector, TGP are renowned for listening carefully to client objectives to help develop successful and innovative concepts that enable businesses and operators to fulfil goals with creative and uncompromising management solutions.<br> Website: https://www.<br>tgpinternational.<br>com About the Role We work with brands and clients to deliver successful F&amp;B marketing campaigns with partners from developers, hotel groups and individual restaurants.<br> Our marketing services include marketing planning and strategy development, content creation, marketing implementation, paid media, social media management, advertising, reporting and analytics.<br> We require an Arabic-speaking Paid Ads Manager to join our Cairo team in-house, owning paid media strategy, campaign set-up, optimisation and reporting across hospitality, F&amp;B, retail and lifestyle brands.<br> Role Own end-to-end paid media strategy and delivery across Meta, TikTok, Snapchat, Google Search, Performance Max, YouTube and LinkedIn where relevant Build campaign plans tied to commercial objectives including bookings, footfall, delivery sales, leads, web conversions and brand awareness Manage media budgets, pacing, forecasting and optimisation across multiple F&amp;B, hospitality and lifestyle brands Set up, launch and optimise campaigns within platform business managers, ensuring campaigns are structured clearly from day one Develop audience strategy across prospecting, retargeting, lookalikes, geo-targeting, CRM audiences and Arabic/English segmentation Work with creative and social teams to turn campaign objectives into high-performing paid ad concepts, hooks, formats and copy Write and adapt Arabic and English ad copy with strong understanding of cultural nuance, tone of voice and hospitality positioning Build structured testing plans across creative, audiences, placements, offers, landing pages and campaign objectives Own tracking set-up and QA including pixels, conversion APIs where relevant, events, UTMs, campaign naming and landing-page links Monitor daily performance and make optimisation decisions based on CPA, CPC, CPM, CTR, CVR, ROAS and booking/lead quality Produce clear weekly and monthly reports with commercial commentary, insight and recommended next actions Translate performance data into practical recommendations for offers, content, reservations, delivery and customer acquisition Work with marketing team to align campaigns with promotions, launches, menus, events and seasonal dates Manage lead-generation and reservation campaigns conversion tracking are in place Support database growth through paid lead capture, CRM audiences and remarketing initiatives Conduct competitor, audience and market analysis to identify paid media opportunities in relevant markets Coordinate with clients, internal teams and external partners on approvals, assets, campaign timelines and reporting Ensure campaigns follow brand guidelines, platform policies and local market considerations Keep campaign trackers, budget sheets and performance dashboards accurate and up to date Proactively identify underperformance, wasted spend and growth opportunities, then recommend action quickly Support landing page, website and menu update recommendations where they affect campaign conversion Manage multiple campaigns at once, adhering to deadlines or commercial goals Maintain clean campaign account structures, naming conventions, access permissions and platform hygiene Action additional tasks as required TGP International Employee Benefits: Five-Day Work Week: Standard Monday to Friday schedule.<br> Hybrid Work Arrangement: Three days in the office and two days working remotely.<br> Incentive Plan: Company incentive scheme offering up to 10%—5% for introductions and 5% for successful closures.<br> Annual Leave: 22 working days of paid annual leave, excluding weekends.<br> Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br> Coaching &amp; Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br> Annual Company Gathering: A global team event bringing together employees from all offices.<br> Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.<br> 5+ years of experience A relevant degree or equivalent experience Fluent in Arabic &amp; English Based in Cairo or able to work full time from Cairo Proven experience managing paid social campaigns, ideally for hospitality, F&amp;B, retail, leisure or lifestyle brands Strong hands-on experience with Meta Ads Manager; TikTok, Snapchat and Google Ads Confident managing media budgets, campaign pacing and performance optimisation Strong analytical ability with commercial judgement Experience with tracking, pixels, UTMs, GA4 and reporting dashboards Knowledge of hospitality across the GCC · Highly organised, detail-focused and able to manage multiple brands/campaigns at once</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Microsoft 365 Adoption &amp; Change Management Consultant is responsible for the end-to-end planning, design, and delivery of adoption and change management programmes that maximize the value of Microsoft 365 and Microsoft 365 Copilot deployments. You will take ownership of driving organizational readiness, user adoption, change enablement, training, and value realization to ensure Microsoft 365 investments deliver measurable business outcomes across enterprise and public sector organizations. This is a hands-on consulting role focused on delivery: translating business transformation objectives into structured change management programmes, owning the adoption lifecycle, and ensuring Microsoft 365 and Copilot solutions achieve sustainable user adoption, behavioral change, and measurable productivity improvements.</p><p>Responsibilities:</p><p>Adoption Strategy &amp; Readiness</p><ul><li>Conduct organizational and change readiness assessments to identify stakeholder needs, user personas, adoption barriers, and high-value business use cases.</li><li>Facilitate leadership workshops to define Microsoft 365 and Copilot vision, business objectives, success metrics, and phased adoption roadmaps.</li><li>Develop adoption strategies aligned with organizational goals and digital transformation initiatives.</li></ul><p>Change Management &amp; Communications</p><ul><li>Design and deliver structured change management programmes using recognized methodologies such as Prosci ADKAR.</li><li>Develop stakeholder engagement plans, executive sponsorship strategies, communications plans, and resistance management activities.</li><li>Drive organizational change initiatives that promote successful adoption of Microsoft 365 and Copilot capabilities.</li></ul><p>Enablement &amp; Training</p><ul><li>Design and deliver role-based training programmes, workshops, learning paths, and user enablement initiatives tailored to different business personas.</li><li>Develop Microsoft Viva Learning content and learning experiences to support continuous adoption.</li><li>Establish, train, and manage Microsoft 365 and Copilot Champions Networks to encourage peer learning and sustained user engagement.</li></ul><p>Value Realization &amp; Adoption Analytics</p><ul><li>Monitor adoption and usage using Microsoft 365 Admin Center, Microsoft 365 usage analytics, Microsoft 365 Copilot analytics, and Viva Insights.</li><li>Develop executive dashboards and adoption reports to measure user engagement, productivity improvements, and business outcomes.</li><li>Analyze adoption metrics and user feedback to recommend continuous improvements to enablement strategies, communications, and solution configurations.</li><li>Partner with technical consultants to translate adoption insights into enhancements across Microsoft 365 solutions.</li></ul><p>Client Advisory &amp; Stakeholder Collaboration</p><ul><li>Act as a trusted advisor by helping organizations maximize the business value of Microsoft 365 and Microsoft 365 Copilot investments.</li><li>Collaborate closely with Copilot &amp; AI Productivity, Collaboration &amp; Content, Data Security &amp; Compliance, Endpoint &amp; Identity, and Power Platform consultants to deliver integrated Microsoft 365 transformation programmes.</li><li>Conduct executive briefings, adoption workshops, change planning sessions, and value realization reviews with client stakeholders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hands-on experience designing and delivering Microsoft 365 adoption, change management, and user enablement programmes.</li><li>Strong understanding of Microsoft 365 workloads, Microsoft 365 Copilot, and digital workplace transformation initiatives.</li><li>Practical experience applying structured change management methodologies such as Prosci ADKAR or equivalent frameworks.</li><li>Experience developing organizational change strategies, stakeholder engagement plans, executive sponsorship programmes, and communication plans.</li><li>Experience designing and delivering role-based training programmes, workshops, learning paths, and Champions programmes.</li><li>Experience utilizing Microsoft Viva Learning and other Microsoft 365 learning platforms to support user adoption.</li><li>Experience measuring Microsoft 365 adoption using Microsoft 365 usage analytics, Microsoft 365 Copilot analytics, and Viva Insights.</li><li>Ability to develop adoption dashboards, executive reports, value realization frameworks, and success metrics.</li><li>Strong facilitation, workshop delivery, executive communication, stakeholder management, and business consulting skills.</li><li>Ability to translate organizational objectives into scalable adoption and change management programmes.</li><li>Produce adoption strategies, change management plans, communication plans, training materials, executive presentations, adoption dashboards, operational documentation, and knowledge transfer artefacts.</li><li>5+ years of hands-on experience delivering technology adoption, organizational change management, or Microsoft 365 transformation programmes, including Microsoft 365 and ideally Microsoft 365 Copilot deployments.</li><li>Bachelor's degree in Business Administration, Information Technology, Organizational Development, Human Resources, Communications, or a related field (or equivalent practical experience).</li><li>Certifications (Preferred) - Prosci Change Management Certification, Microsoft 365 Fundamentals (MS-900), Microsoft 365 Copilot-related Microsoft certifications</li><li>Additional organizational change management or Microsoft certifications are advantageous.</li><li>Must be fluent in English.</li><li>Working proficiency in Arabic is highly desirable.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an enthusiastic and detail-oriented GSA-Front Office professional to join our team in Mysuru, India. As the first point of contact for our guests, you will be instrumental in creating memorable experiences from arrival through departure. Your role is pivotal in setting the tone for each guest's stay while maintaining the highest standards of hospitality and operational excellence.</p> <ul> <li>Greet guests with warmth and professionalism, ensuring a welcoming first impression that reflects our commitment to exceptional service</li> <li>Execute efficient check-in and check-out procedures while maintaining accuracy and attention to detail</li> <li>Respond promptly and empathetically to guest requests and inquiries, resolving issues with transparency and decisiveness</li> <li>Manage guest accounts and settle payments with precision and integrity</li> <li>Take initiative to personalize each guest's experience by understanding their needs and preferences</li> <li>Promote hotel facilities and services strategically, identifying opportunities to enhance guest stays through thoughtful upselling</li> <li>Maintain organized records and manage reservations with meticulous attention to detail</li> <li>Collaborate with team members across departments to ensure seamless operations and consistent service delivery</li> <li>Uphold and exceed customer service standards, ensuring guest expectations are consistently surpassed</li> <li>Bring operational matters of concern to management's attention promptly and transparently</li> <li>Demonstrate flexibility and resilience in managing multiple priorities during peak periods</li> <li>Support the front office team in achieving departmental goals and maintaining a positive, inclusive work environment</li> </ul> <h4>Qualifications</h4> <ul> <li>Relevant diploma or degree in hotel management or hospitality-related field</li> <li>Proven experience in front office operations, guest services, or reception desk management</li> <li>Excellent multi-tasking and time management abilities</li> <li>Strong problem-solving and conflict resolution skills</li> <li>Outstanding interpersonal and communication skills (verbal and written)</li> <li>Demonstrated service orientation with a genuine commitment to guest satisfaction</li> <li>High level of flexibility, initiative, and teamwork capability</li> <li>Proficiency with Opera property management system (preferred)</li> <li>General computer proficiency and familiarity with reservation systems</li> <li>Attention to detail and organizational skills</li> <li>Ability to work collaboratively in a team-oriented environment</li> <li>Knowledge of hotel facilities, services, and upselling techniques</li> <li>Sincerity, reliability, and professional demeanor</li> </ul> <h4>Additional information</h4> <ul> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an enthusiastic and detail-oriented GSA-Front Office professional to join our team in Mysuru, India. As the first point of contact for our guests, you will be instrumental in creating memorable experiences from arrival through departure. Your role is pivotal in setting the tone for each guest's stay while maintaining the highest standards of hospitality and operational excellence.</p><br><ul><li>Greet guests with warmth and professionalism, ensuring a welcoming first impression that reflects our commitment to exceptional service</li><li>Execute efficient check-in and check-out procedures while maintaining accuracy and attention to detail</li><li>Respond promptly and empathetically to guest requests and inquiries, resolving issues with transparency and decisiveness</li><li>Manage guest accounts and settle payments with precision and integrity</li><li>Take initiative to personalize each guest's experience by understanding their needs and preferences</li><li>Promote hotel facilities and services strategically, identifying opportunities to enhance guest stays through thoughtful upselling</li><li>Maintain organized records and manage reservations with meticulous attention to detail</li><li>Collaborate with team members across departments to ensure seamless operations and consistent service delivery</li><li>Uphold and exceed customer service standards, ensuring guest expectations are consistently surpassed</li><li>Bring operational matters of concern to management's attention promptly and transparently</li><li>Demonstrate flexibility and resilience in managing multiple priorities during peak periods</li><li>Support the front office team in achieving departmental goals and maintaining a positive, inclusive work environment</li></ul><br>Qualifications<br><br><ul><li>Relevant diploma or degree in Hotel Management or hospitality-related field</li><li>Proven experience in front office operations, guest services, or reception desk management</li><li>Excellent multi-tasking and time management abilities</li><li>Strong problem-solving and conflict resolution skills</li><li>Outstanding interpersonal and communication skills (verbal and written)</li><li>Demonstrated service orientation with a genuine commitment to guest satisfaction</li><li>High level of flexibility, initiative, and teamwork capability</li><li>Proficiency with Opera property management system (preferred)</li><li>General computer proficiency and familiarity with reservation systems</li><li>Attention to detail and organizational skills</li><li>Ability to work collaboratively in a team-oriented environment</li><li>Knowledge of hotel facilities, services, and upselling techniques</li><li>Sincerity, reliability, and professional demeanor</li></ul><br>Additional Information<br><br><p><br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

Role Overview The Project Manager is responsible for delivering complex ICT, digital transformation, and telecom projects across their full lifecycle. This includes enterprise connectivity, cloud solutions, cybersecurity, unified communications, and managed services. The role ensures end-to-end project delivery aligned with customer expectations, contractual commitments, and strategic objectives. The Project Manager maximizes business value by balancing time, cost, quality, and service performance, while operating in a dynamic, customer-centric, and multi-partner ecosystem. Project Delivery & Execution Lead the delivery (e.g., networks, cloud, cybersecurity, UC&C, managed services). Define project scope, objectives, and deliverables with customers and internal stakeholders. Develop and execute detailed project plans aligned with contractual and service requirements. Ensure delivery on time, within scope, budget, and SLA commitments. Customer & Stakeholder Management Act as the primary interface with enterprise customers throughout the project lifecycle. Manage customer expectations with a strong focus on customer experience and satisfaction. Coordinate across cross-functional teams (engineering, operations, sales, partners). Governance & Compliance Implement governance frameworks, methodologies, and quality standards. Ensure compliance with ITIL, SIAM, and delivery standards. Provide regular reporting on project performance, risks, and financials. Financial & Commercial Management Manage project budgets, revenue tracking, and margin control. Ensure alignment with commercial commitments and profitability targets. Support contract management, including scope changes and variations. Risk, Quality & Performance Management Identify and proactively manage project risks and dependencies. Ensure quality of deliverables aligned with customer SLAs and KPIs. Monitor operational readiness and service transition into steady-state operations. Change & Integration Management Manage scope, schedule, and cost changes through formal change control processes. Ensure seamless integration of third-party vendors and partners into delivery. Oversee service integration across multiple technology domains. Agile & Digital Delivery Apply Agile, Waterfall, or Hybrid delivery methods based on project nature. Act as Scrum Master (when required) to drive collaboration and efficiency. Promote digital transformation principles and continuous improvement practices. Pre-sales & Solution Support Support bid and pre-sales teams in solution design, planning, and estimation. Contribute to proposals by providing delivery strategy, timelines, and costing inputs. Transition & Service Handover Ensure successful transition from project delivery to operations and service management. Deliver complete documentation, knowledge transfer, and customer training.<br>Key Competencies Strong customer-centric mindset with experience managing enterprise clients. Ability to work in a matrix, multicultural, and multi-country environment. High adaptability in a fast-paced telecom and digital services environment. Strong negotiation and stakeholder engagement skills. Result-driven with a strong focus on service excellence and value delivery.<br>Qualifications & Experience Education & Certifications Bachelor’s degree in Telecommunications, IT, Engineering, or Business. PMP or Prince2 certification required. Agile certification (PMI-ACP / Scrum) preferred. ITIL / SIAM certifications are highly desirable.<br>Experience Minimum 8–12 years of project management experience in:Telecom / ICT / Managed Services / System Integration environments. Proven experience delivering:Network deployment (WAN, SD-WAN, LAN) Cloud or cybersecurity projects Large-scale enterprise IT solutions Experience working with global customers and virtual teams.<br>Language Requirements Fluency in English & Arabic are mandatory.<br>Technical & Professional Skills Strong understanding of:Telecom & networking (MPLS, SD-WAN, Internet, VPNs) Cloud platforms and managed services Cybersecurity solutions Proficiency in project tools (MS Project, Service Now, Jira, etc.) Knowledge of ITIL processes and service transition frameworks Strong financial management and commercial awareness<br>Behavioral Competencies (Target Levels) Leadership – Expert Customer Focus – Expert Resilience – Expert Achievement Orientation – Expert Ownership – Advanced Relationship Building – Advanced Flexibility & Adaptability – Advanced Continuous Improvement – Advanced<br>Professional Skills (Target Proficiency) Project Management Methodologies – Proficient Commercial & Business Acumen – Expert Time & Priority Management – Expert Budgeting & Financial Control – Expert Communication & Stakeholder Management – Proficient Problem-Solving – Proficient Service & Product Knowledge (Telecom/ICT) – Advanced<br>Success Metrics Successful delivery of end-to-end ICT projects within SLA, budget, and timelines. High customer satisfaction (CSAT/NPS). Effective service transition to operations with minimal disruptions. Strong financial performance (margin & cost control).

<p><strong>Function: &nbsp;</strong></p><ul><li><p> Provide functional and technical support for SAP MM processes including:&nbsp;</p></li><li><p>Procurement&nbsp;</p></li><li><p>Inventory Management&nbsp;</p></li><li><p>Material Master&nbsp;</p></li><li><p>Vendor Master&nbsp;</p></li><li><p>Purchase Requisitions (PR)&nbsp;</p></li><li><p>Purchase Orders (PO)&nbsp;</p></li><li><p>Goods Receipt (GR)&nbsp;</p></li><li><p>Invoice Verification (IV)&nbsp;</p></li><li><p>Service Procurement&nbsp;</p></li><li><p>Subcontracting&nbsp;</p></li><li><p>Consignment&nbsp;</p></li><li><p>Stock Transfers&nbsp;</p></li><li><p>Analyze business requirements and translate them into SAP MM solutions and functional specifications.&nbsp;</p></li><li><p>Configure and maintain SAP MM organizational structures, master data, and purchasing processes.&nbsp;</p></li><li><p>Support end-users by troubleshooting SAP MM issues and resolving tickets within agreed SLAs.&nbsp;</p></li><li><p>Participate in SAP implementation, rollout, migration, and enhancement projects.&nbsp;</p></li><li><p>Coordinate with business stakeholders to optimize procurement and inventory processes.&nbsp;</p></li><li><p>Perform system testing, integration testing, and user acceptance testing (UAT).&nbsp;</p></li><li><p>Prepare functional specifications for custom developments and coordinate with ABAP developers.&nbsp;</p></li><li><p>Conduct end-user training and prepare user manuals and process documentation.&nbsp;</p></li><li><p>Monitor and improve integration between SAP MM and other SAP modules including:&nbsp;</p></li><li><p>SAP FI&nbsp;</p></li><li><p>SAP SD&nbsp;</p></li><li><p>SAP PP&nbsp;</p></li><li><p>SAP PM&nbsp;</p></li><li><p>SAP WM/EWM&nbsp;</p></li><li><p>Support release strategies, approval workflows, and purchasing controls.&nbsp;</p></li><li><p>Assist in data migration activities and master data governance.&nbsp;</p></li><li><p>Ensure compliance with company policies, audit requirements, and SAP best practices.&nbsp;</p></li><li><p>Participate in continuous improvement initiatives and process automation.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education</strong></p><ul><li><p><strong>Bachelor’s degree in:&nbsp;</strong></p><ul><li><p><strong>Computer Science&nbsp;</strong></p></li><li><p><strong>Information Systems&nbsp;</strong></p></li><li><p><strong>Business Administration&nbsp;</strong></p></li><li><p><strong>Supply Chain&nbsp;</strong></p></li><li><p><strong>Engineering&nbsp;</strong></p></li><li><p><strong>Accounting&nbsp;</strong></p></li><li><p><strong>Or related field&nbsp;</strong></p></li></ul></li></ul><p><strong>Experience</strong></p><ul><li><p><strong>2+ years of hands-on experience in SAP MM support and implementation.&nbsp;</strong></p></li><li><p><strong>Experience in at least one full SAP implementation or rollout project.&nbsp;</strong></p></li><li><p><strong>Strong knowledge of:&nbsp;</strong></p><ul><li><p><strong>Procurement processes&nbsp;</strong></p></li><li><p><strong>Inventory management&nbsp;</strong></p></li><li><p><strong>Material valuation&nbsp;</strong></p></li><li><p><strong>Release strategies&nbsp;</strong></p></li><li><p><strong>Service procurement&nbsp;</strong></p></li></ul></li><li><p><strong>Knowledge of SAP integration with FI, SD, PP, and PM modules.&nbsp;</strong></p></li><li><p><strong>Experience in preparing functional specifications and coordinating with technical teams.&nbsp;</strong></p></li><li><p><strong>Understanding business process re-engineering and SAP best practices.</strong></p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>SAP MM Configuration&nbsp;</p></li><li><p>SAP Master Data Management&nbsp;</p></li><li><p>Purchasing &amp; Inventory Processes&nbsp;</p></li><li><p>Release Strategy Configuration&nbsp;</p></li><li><p>Account Determination&nbsp;</p></li><li><p>Service Procurement&nbsp;</p></li><li><p>SAP Fiori (preferred)&nbsp;</p></li><li><p>Basic knowledge of ABAP debugging is an advantage&nbsp;</p></li><li><p>Reporting and analytical skills &nbsp;</p></li><li><p><strong>Soft Skills</strong></p></li><li><p>Strong analytical and problem-solving skills&nbsp;</p></li><li><p>Excellent communication and stakeholder management skills&nbsp;</p></li><li><p>Ability to work under pressure and manage multiple tasks&nbsp;</p></li><li><p>Teamwork and cross-functional collaboration&nbsp;</p></li><li><p>Strong documentation and presentation skills&nbsp;</p></li><li><p>Good command of English</p></li></ul><p></p>

Who are we? <br><br>Since launching in Kuwait in 2004, talabat, the leading on-demand food and<br><br>Q-commerce app for everyday deliveries, has been offering convenience and reliability<br><br>to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our<br><br>riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our<br><br>6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>A Little Bit About Our Engineering Culture<br><br>Shorten Feedback Loops: we optimize for flow of value in small batches so that we can learn faster and minimize waste. This applies to how we build systems, communicate with each other, etc<br><br>Quality enables Speed: we adhere to XP, Lean, and Continuous Delivery practices to deliver value with the highest quality/security in a sustainable way<br><br>Product-minded Engineers: we all have a good understanding of our business & customer problems to minimize costly hand-overs and ensure we solve problems more effectively, and faster<br><br>Job Description<br><br>Role Summary<br><br>Alongside your cross-functional team (engineering, product, data), participate in continuous discovery of your customer/business needs/desires/problems to drive desired outcomes. Design, write and release software as a solution to an end-to-end problem in your business domain and deliver value in small batches in accordance with our engineering standards Understand scalability & complexity of your services and own & innovate the entire SDLCSupport optimization of your team’s practices to develop it into a self-organized continuously improving unit Critically question and simplify our tech org systems/processes and solutions<br><br>Note<br><br>On top of very good technical skills, this role requires someone willing to assume end-to-end<br><br>ownership of a specific area/initiative and thrives on emphasizing with their user pains/desires/needs. You are keen to explore alternative ways of working that optimize for co-creation and continuous improvement.<br><br>Qualifications<br><br>Empathetic and able to easily build relationships Good verbal and written communication skills Humble, curious, and open-minded with a growth mindset, thriving on continuousfeedback Understanding of lean/agile values & principles and associated practices3+ years of software engineering experience, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring) with predominant languages being . NET, Golang, and C#Experience in testing with focus on automated end to end quality. Experience in distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience working with relational and nonrelational databases Exposed to cloud platforms (e.g. AWS, Google Cloud, Azure) Experience building, maintaining and improving with Trunk Based Development and Continuous Delivery.

Company Description Soft Trend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients maximize profits by leveraging state-of-the-art technology solutions to reduce costs and improve efficiency. With strong expertise in the information technology field, Soft Trend is committed to understanding and meeting customers’ needs in the most effective way. The company aims to become a market leader in IT by delivering reliable, tailored solutions and building long-term relationships. Team members join an environment that values innovation, service quality, and continuous improvement.<br>Role Description The Guest Relations Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for welcoming and assisting visitors, clients, and partners, ensuring a positive and professional experience from arrival through departure. Day-to-day tasks include managing front-desk operations, responding to inquiries in person, by phone, and via email, and directing guests to the appropriate departments or team members. The Guest Relations Specialist will handle guest feedback, support customer service initiatives, and collaborate with sales and support teams to enhance overall customer experience. Additional responsibilities include maintaining accurate visitor records, coordinating meeting room schedules, and following company procedures to ensure a safe, organized, and friendly environment.<br>Qualifications<br> Strong Guest Relations and Customer Experience skills, with a focus on creating welcoming and professional interactions. Proven Customer Service and Communication skills, including clear verbal and written communication in a business environment. Basic understanding of Sales and the ability to support cross-selling or upselling opportunities when interacting with guests. Ability to manage front-desk operations, handle multiple tasks, and remain calm under pressure. Proficiency with office software and communication tools; experience with CRM or ticketing systems is an advantage. Previous experience in guest relations, hospitality, customer service, or a similar client-facing role is preferred. High level of professionalism, reliability, and attention to detail, with a customer-centric mindset. Relevant diploma or bachelor’s degree in Business, Hospitality, Communications, or a related field is beneficial.

About Blnk<br><br>blnk is a fintech company with a mission of enabling inclusion through point-of-sale financing. Less than 4% of Egyptians have access to credit cards and can only afford to purchase products/services with cash that they have saved or are forced to borrow from hard money lenders at high interest rates. We’re changing this by enabling all consumers to instantly receive credit within minutes at their favorite merchants.<br><br>Job Scope<br><br>The Administrative Receptionist is the first point of contact for visitors and clients, managing the front desk and coordinating office communications. This role is responsible for handling inquiries, directing calls, and providing general administrative support to ensure smooth office operations.<br><br>Key Accountabilities<br><br>Greet visitors, clients, and employees in a friendly and professional manner. Maintain the reception area, ensuring it is always tidy, organized, and presentable. Manage incoming and outgoing mail, packages, courier services, and deliveries. Assist with scheduling appointments, meetings, and conference room bookings. Prepare and distribute materials for meetings and events. Provide general assistance and support to clients and employees. Ensure all requests are handled promptly, efficiently, and professionally. Provide administrative support to various departments as required. Manage employee SIM cards, including issuance, tracking, and related requests. Monitor and manage the stock of coffee room supplies and ensure timely replenishment. Manage and distribute office stationery, ensuring adequate stock levels are maintained. Issue access permissions and submit or follow up on support ticket requests as needed. Coordinate and follow up on cleaning and maintenance activities to ensure high standards are maintained.<br><br>Minimum Qualifications<br><br>Bachelor’s degree in Business Administration, Management, or a related field.<br><br>Minimum Experience & Skills<br><br>2+ years of experience in reception, front desk, administration, or a similar role. Excellent verbal and written communication skills. Good command of English, both written and verbal. Excellent interpersonal and customer service skills. Professional appearance and a polished, presentable demeanor. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Proficiency in Microsoft Office (Word, Excel, and Outlook). Strong attention to detail and follow-up skills. Ability to handle multiple requests and work effectively in a fast-paced environment.

Company Description Abu Elkher Distribution, founded in 1999, is a diversified technology distributor with specialized branches in printers, inks, computer accessories, point of sale systems, security systems, and networking solutions. The company focuses on strategic expansion across global markets while maintaining strong local operations. Abu Elkher Distribution has established alliances with leading international brands such as HP, Canon, Epson, Brother, ASUS, Intel, AMD, MSI, GIGABYTE, ACER, AOC, DELL, and CORSAIR. These partnerships allow the company to offer a wide range of high-quality products and services to business and retail customers. Team members join a fast-paced, technology-driven environment with opportunities to work closely with well-known global brands.<br>Role Description The Office Receptionist is a full-time, on-site role based in Heliopolis. This role is responsible for greeting visitors, answering and directing phone calls, and managing incoming and outgoing correspondence. The Office Receptionist maintains the reception area, coordinates meeting room bookings, and supports basic administrative tasks such as filing, data entry, and document preparation. The role also involves liaising with different departments to ensure messages and requests are communicated promptly and accurately, and providing general assistance to office staff and guests as needed.<br>Qualifications<br> <br>Strong communication and interpersonal skills for welcoming visitors, handling phone calls, and interacting with team members and clients. Organizational and time management skills to manage schedules, appointments, and routine office tasks efficiently. Proficiency with office software and equipment, including email, word processing, spreadsheets, and multi-line phone systems. Customer service orientation with a professional, courteous, and approachable manner in a front-desk environment. Attention to detail and reliability in managing records, messages, and basic administrative documentation. Ability to work on-site in Heliopolis, maintain confidentiality, and adapt to a busy technology-focused office setting. Previous experience in office reception, administrative support, or front-desk roles is preferred. High school diploma required; post-secondary education in business administration or a related field is an advantage.

Company Description Porto Vacation Club is a fractional ownership company within Amer Group Holding, offering a vacation program that provides members access to Porto Resorts across Egypt and more than 3,500 prime destinations worldwide through exchange partnerships. The organization focuses on delivering high-quality services and memorable vacation experiences to an elite membership base. Porto Vacation Club is committed to maintaining the service standards and hospitality traditions that Amer Group customers expect. Team members join a customer-oriented environment that values professionalism, service excellence, and international exposure in the travel and leisure sector.<br>Role Description The Reception Officer is a full-time, on-site role based in Cairo, Egypt. This position is responsible for greeting members and guests, managing front desk operations, answering and directing phone calls, and responding to inquiries about Porto Vacation Club services and resort offerings. Daily tasks include handling check-ins and check-outs, maintaining visitor logs, coordinating appointment schedules, and supporting administrative and clerical activities such as filing, data entry, and document preparation. The Reception Officer ensures a welcoming atmosphere in the reception area, provides accurate information, and collaborates with other departments to resolve member requests efficiently. Maintaining professional communication, delivering high-quality customer service, and upholding Porto Vacation Club’s standards of hospitality are central to this role.<br>Qualifications<br> <br>Candidates should possess strong Receptionist Duties and Clerical Skills, including front desk management, appointment handling, and basic administrative support. Candidates should possess solid Customer Service skills, with the ability to address inquiries, resolve concerns, and ensure a positive experience for visitors and members. Candidates should possess basic computer literacy, including proficiency with office software and reservation or membership systems. Relevant experience in hospitality, hotels, resorts, or member services is highly beneficial. Ability to maintain a professional appearance, work in a fast-paced environment, and manage multiple tasks with attention to detail. Proficiency in English and Arabic, both spoken and written, is preferred. A high school diploma or equivalent is required; additional education in hospitality, business, or related fields is an advantage.

<div><span style="font-size: 11px;"><b>Job Description</b></span></div><div><span style="font-size: 11px;">* Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Work in coordination with all departments and ensure the flow of necessary information.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Follow the VIP procedures and greet VIP guests and bid them farewell.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Walk agency representatives and potential guests around the facility.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Support hotel sales. Is authorised to sell charged services.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Take part in the Emergency Response Teams.</span></div><div><br></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Qualifications</b></span></div><div><span style="font-size: 11px;">Education: At least a high school or vocational diploma.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Experience: At least 2 years of experience in the industry.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Courses and Training: Prior attendance in seminars and trainings related to the job.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</span></div><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. * Experience: At least 2 years of experience in the industry. * Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. * Courses and Training: Prior attendance in seminars and trainings related to the job. * Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). * Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

Company Description Savoy Sharm Group is a modern, award-winning hospitality group located in Sharm El Sheikh on Egypt’s Sinai Peninsula, where golden desert landscapes meet the Red Sea’s beaches and coral reefs. Since 2000, the group has combined luxury hospitality with local traditions and contemporary experiences, offering a wide range of accommodations, restaurants, and entertainment options. Its three internationally recognized hotels and the renowned SOHO SQUARE complex provide guests with choices ranging from family-friendly activities and nightlife to spa and relaxation. The group is committed to flawless service and continuous excellence, making it a leading destination for travelers seeking beauty, adventure, and comfort in Sharm El Sheikh. Role Description The Guest Relations Agent is a full-time, on-site role based in Sharm El Sheikh. This role is responsible for welcoming guests, managing check-in and check-out processes, and serving as a primary point of contact for information, requests, and complaints. The Guest Relations Agent ensures a high level of guest satisfaction by handling inquiries promptly, coordinating with other departments, and providing personalized assistance throughout the guest stay. Daily tasks include responding to phone and in-person queries, arranging special services or reservations, collecting feedback, and supporting reception operations to maintain smooth front-of-house service. The Guest Relations Agent also helps promote hotel facilities, activities, and events, contributing to an exceptional guest experience aligned with Savoy Sharm Group standards. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse guests and colleagues. Candidates should possess Guest Relations and Customer Satisfaction skills to anticipate guest needs and maintain high service standards. Candidates should possess Receptionist Duties experience, including front desk operations, check-in/check-out procedures, and handling reservations. Relevant skills such as fluency in Russian (additional languages are an advantage), professional demeanor, and conflict resolution abilities are beneficial. Previous experience in hospitality or guest relation roles is an advantage, knowledge of hotel systems, and the ability to work flexible hours, including weekends and holidays, are preferred.