Tourism manager Jobs

Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin. Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy. Qualifications Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English. Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a full-service advertising agency partnering with organizations across Healthcare, Real Estate, Attractions, Tourism, and the Arts. Their digital team combines media strategy, analytics, and reporting to help clients make informed, data-driven marketing decisions. As the agency continues to grow, they are seeking a <strong>Digital Analytics &amp; Reporting Specialist</strong> to lead reporting operations, ensure data accuracy, and build dashboards that provide meaningful marketing insights.</p><br>Role Overview<p>The <strong>Digital Analytics &amp; Reporting Specialist</strong> will be responsible for managing reporting operations, building and maintaining Looker Studio dashboards, ensuring data accuracy, and supporting internal teams with actionable marketing insights. The <strong>Digital Analytics &amp; Reporting Specialist</strong> will collaborate with Media, Strategy, and CRM teams to consolidate campaign performance data into clear, client-ready reports while continuously improving reporting workflows and dashboard usability. This role is ideal for someone who enjoys working with marketing data, troubleshooting reporting challenges, and creating dashboards that drive better business decisions.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM CST</strong></p><br>Key ResponsibilitiesReporting Operations<ul><li><p>Own the monthly reporting workflow across multiple client accounts.</p><br></li><li><p>Manage reporting calendars and ensure reports are completed by internal deadlines.</p><br></li><li><p>Prepare initial reporting drafts for internal review.</p><br></li><li><p>Coordinate reporting deliverables across internal teams to ensure timely completion.</p><br></li></ul>Looker Studio Dashboard Development<ul><li><p>Build, customize, and maintain Looker Studio dashboards from scratch.</p><br></li><li><p>Connect and manage multiple digital marketing data sources.</p><br></li><li><p>Create reporting dashboards for new client engagements.</p><br></li><li><p>Support the development of presentation-ready reporting decks with data visualizations.</p><br></li><li><p>Improve dashboard usability, layouts, and visual storytelling.</p><br></li></ul>Data Quality &amp; Reporting Accuracy<ul><li><p>Perform quality assurance (QA) across reporting dashboards.</p><br></li><li><p>Validate reporting accuracy before reports are distributed.</p><br></li><li><p>Investigate discrepancies across reporting sources and determine root causes.</p><br></li><li><p>Maintain reporting standards that ensure reliable client reporting.</p><br></li></ul>Dashboard Maintenance &amp; Troubleshooting<ul><li><p>Monitor dashboard performance and reporting integrations.</p><br></li><li><p>Troubleshoot API failures, broken connectors, and reporting inconsistencies.</p><br></li><li><p>Maintain reporting environments and collaborate with technical teams when needed.</p><br></li><li><p>Ensure dashboards remain reliable and scalable.</p><br></li></ul>Data Aggregation &amp; Report Development<ul><li><p>Consolidate marketing performance data from Google Ads, Meta Ads, LinkedIn Ads, CRM platforms, email marketing platforms, and other reporting sources.</p><br></li><li><p>Organize campaign data for monthly, quarterly, and annual reporting.</p><br></li><li><p>Develop presentation-ready reports that clearly communicate campaign performance.</p><br></li><li><p>Utilize AI-powered reporting tools to improve reporting efficiency.</p><br></li></ul>Campaign Performance Support<ul><li><p>Collaborate with Media and Strategy teams to interpret campaign results.</p><br></li><li><p>Summarize campaign performance into clear reporting narratives.</p><br></li><li><p>Identify meaningful trends that support optimization discussions.</p><br></li><li><p>Provide internal teams with accurate reporting insights.</p><br></li></ul>Process Improvement<ul><li><p>Continuously improve reporting workflows and operational efficiency.</p><br></li><li><p>Recommend enhancements to dashboards, reporting visuals, and reporting processes.</p><br></li><li><p>Stay current on Looker Studio enhancements and reporting best practices.</p><br></li><li><p>Identify opportunities to improve reporting quality and user experience.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4 years</strong> of experience in digital marketing analytics, reporting, or a marketing agency environment.</p><br></li><li><p>Advanced experience building and maintaining Looker Studio dashboards.</p><br></li><li><p>Experience managing multiple reporting environments and dashboard data sources.</p><br></li><li><p>Experience troubleshooting reporting issues, API connections, and dashboard integrations.</p><br></li><li><p>Strong working knowledge of Google Analytics 4 (GA4).</p><br></li><li><p>Familiarity with digital marketing channels including Google Ads, Meta Ads, LinkedIn Ads, CRM platforms, and email marketing.</p><br></li><li><p>Basic understanding of Google Tag Manager (GTM) is preferred.</p><br></li><li><p>Tagging experience is a plus.</p><br></li></ul>Skills<ul><li><p>Advanced dashboard development and data visualization skills.</p><br></li><li><p>Strong analytical, troubleshooting, and problem-solving abilities.</p><br></li><li><p>Excellent attention to detail with a strong focus on data accuracy.</p><br></li><li><p>Ability to manage multiple reporting projects and deadlines simultaneously.</p><br></li><li><p>Strong written and verbal English communication skills.</p><br></li><li><p>Excellent organizational and project management abilities.</p><br></li><li><p>Ability to communicate complex marketing data clearly to internal stakeholders.</p><br></li><li><p>Experience using <strong>Looker Studio, Google Analytics 4 (GA4), Google Tag Manager (GTM), Google Ads, Meta Ads Manager, LinkedIn Ads, Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP), Google Workspace, CRM platforms, email marketing platforms, and AI-powered reporting tools such as Claude.</strong></p><br></li></ul>What Success Looks Like<ul><li><p>Accurate reports are consistently delivered on or before internal deadlines.</p><br></li><li><p>Reporting dashboards remain reliable, organized, and scalable.</p><br></li><li><p>Reporting discrepancies are quickly identified and resolved.</p><br></li><li><p>Dashboard usability and reporting quality continuously improve.</p><br></li><li><p>Internal teams rely on accurate reporting to support campaign optimization and client communication.</p><br></li><li><p>The Digital Analytics &amp; Reporting Specialist becomes the agency's trusted expert for Looker Studio and reporting operations.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to become the reporting expert within a growing digital marketing agency. As the <strong>Digital Analytics &amp; Reporting Specialist</strong>, you'll help build and optimize the reporting infrastructure that supports smarter marketing decisions while collaborating with experienced digital marketers across a wide range of industries.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Company Description Voyageurs is a leading tour operator based in Egypt, specializing in serving French, Canadian, and British markets. The company provides a wide array of travel services, including guided tours, flight bookings, hotel reservations, and transportation arrangements. With a commitment to delivering exceptional and personalized travel experiences, Voyageurs has earned a reputation for excellence. Backed by a team of seasoned travel experts, the company has extensive experience in tailoring travel itineraries for clients worldwide.<br>Job Summary We are looking for a professional and enthusiastic Spanish-speaking Tour Leader to accompany and assist tourists, ensuring a smooth, enjoyable, and high-quality travel experience.<br>Key Responsibilities Assist clients at the airport during arrival and departure with a high level of professionalism Coordinate with drivers, tour guides, and other team members in advance Review flight details and tour programs and brief clients accordingly Accompany tourists and ensure their comfort, safety, and satisfaction throughout the trip Provide detailed information about destinations, historical sites, and cultural aspects Handle hotel check-in processes and ensure smooth accommodation arrangements Monitor service quality (rooms, luggage, breakfast boxes for early departures) Manage group dynamics, resolve conflicts, and handle any issues professionally Review and manage all related financial documents (tickets, vouchers, cash, etc.) Ensure timely coordination with the accounting department Maintain continuous communication with the direct manager Perform any additional tasks assigned by the Operations Department<br>Requirements Bachelor’s degree Fluent in Spanish (spoken and written) Strong communication and problem-solving skills Ability to work under pressure and manage groups Previous experience in tourism is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Job Overview: The Travel Agency Operations Supervisor will be based in our Cairo office and oversee the smooth functioning of daily operations, ensuring that all processes run efficiently and that clients receive exceptional service. The ideal candidate will have a strong background in travel services, operational management, and team leadership.</span></p><p>Key Responsibilities:</p><ul><li>Oversee day-to-day operations of the travel agency, ensuring efficiency and effectiveness in all processes.</li><li>Manage and lead a team of travel agents, coordinators, and support staff, providing training, performance evaluations, and mentorship.</li><li>Ensure high levels of customer satisfaction by addressing client concerns, managing escalations, and improving service delivery.</li><li>Analyze and streamline operational workflows, implementing best practices to improve efficiency and reduce costs.</li><li>Monitor the quality of travel itineraries, and services to ensure compliance with company standards and client expectations.</li><li>Ensure that all operations comply with industry regulations and company policies, including data protection and safety protocols.</li><li>Prepare regular reports on team performance (KPIs), client feedback, and operational metrics for senior management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 5 years of experience in travel operations, with at least 2 year in a supervisory or leadership role.</li><li>Bachelor's degree in Business Administration, Hospitality Management, Tourism, or a related field (or equivalent work experience).</li><li>Excellent organizational and problem-solving skills.</li><li>Effective communication and interpersonal skills.</li><li>Advanced experience in issuance, re-issuance, cancellation and refund of Airfare Ticket through Amadeus</li><li>Advanced experience in CRM softwares.</li><li>Familiarity with international travel regulations and industry standards.</li><li>Utilize booking systems and platforms to secure travel arrangements, negotiate rates, and manage reservations for flights, hotels, car rentals, tours, and more.</li><li>Strong leadership and team management abilities.</li><li>Willing to work on shifting schedule.</li><li>Experience in hotel bookings, ground transportation, and travel packages.</li></ul><p></p></section>

<p><strong>Remote – 1 hour only of work required daily.</strong></p><p>&nbsp;</p><p>We are a hotel group in Saudi Arabia, operating 3 tourism accommodation properties along with hospitality operations. We are digitizing our operations and improving distribution and revenue efficiency across all booking channels, and we are looking for someone to lead this area professionally.</p><p><strong>Role Summary</strong><br>We are seeking a specialist with a strong command of electronic reservation systems, channel managers, and both global and local booking platforms. The role manages the group's digital presence across all channels, synchronizes rates and availability, prevents overbookings, and increases occupancy and revenue.</p><p>This is a remote, part-time position.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and synchronize rooms, rates, and availability across all booking channels through a Channel Manager, and prevent overbookings.</li><li>Create and update hotel listings on each platform (content, photos, descriptions, policies, amenities), and improve content quality and ranking.</li><li>Monitor rate parity across channels, and apply promotions and dynamic pricing to increase occupancy and revenue.</li><li>Manage and respond to guest reviews across platforms to enhance the hotels' reputation.</li><li>Connect to official platforms and issue electronic invoices in line with approved systems.</li><li>Prepare periodic performance reports: occupancy rate, average daily rate (ADR), revenue per available room (RevPAR), and each channel's contribution.</li><li>Resolve technical issues: mapping errors and sync interruptions between the hotel system and the channels.</li><li>Coordinate with the front desk, reservations team, and the hotel's manager, and improve visibility through Google Hotel Ads and search engines.</li><li><strong>Leverage AI tools to streamline daily tasks, content creation, reporting, and guest communication.</strong></li></ul>

<p><strong>Remote – 1 hour only of work required daily.</strong></p><p>&nbsp;</p><p>We are a hotel group in Saudi Arabia, operating 3 tourism accommodation properties along with hospitality operations. We are digitizing our operations and improving distribution and revenue efficiency across all booking channels, and we are looking for someone to lead this area professionally.</p><p><strong>Role Summary</strong><br>We are seeking a specialist with a strong command of electronic reservation systems, channel managers, and both global and local booking platforms. The role manages the group's digital presence across all channels, synchronizes rates and availability, prevents overbookings, and increases occupancy and revenue.</p><p>This is a remote, part-time position.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and synchronize rooms, rates, and availability across all booking channels through a Channel Manager, and prevent overbookings.</li><li>Create and update hotel listings on each platform (content, photos, descriptions, policies, amenities), and improve content quality and ranking.</li><li>Monitor rate parity across channels, and apply promotions and dynamic pricing to increase occupancy and revenue.</li><li>Manage and respond to guest reviews across platforms to enhance the hotels' reputation.</li><li>Connect to official platforms and issue electronic invoices in line with approved systems.</li><li>Prepare periodic performance reports: occupancy rate, average daily rate (ADR), revenue per available room (RevPAR), and each channel's contribution.</li><li>Resolve technical issues: mapping errors and sync interruptions between the hotel system and the channels.</li><li>Coordinate with the front desk, reservations team, and the hotel's manager, and improve visibility through Google Hotel Ads and search engines.</li><li><strong>Leverage AI tools to streamline daily tasks, content creation, reporting, and guest communication.</strong></li></ul>

Location: (Gouna)<br>Job Description: Register guests and assign rooms. Accommodating special requests whenever possible. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. Understands room status, room status tracking, room locations, types of available rooms, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Preparing room keys for arrivals, files registration cards, and room charges. Knows how to use front office equipment. Processes guests check out. Uses proper telephone etiquette and message-handling procedures. Reads and initials the logbook. Is aware of daily activities and meetings taking place in the hotel. Coordinates guest room maintenance work with the engineering and maintenance division. Report any unusual occurrences or requests to the manager. Maintains the cleanliness and neatness of the front desk area and knows all safety and emergency procedures. Performs related duties and special projects as assigned. Working Hours: The working hours are in accordance with the established roster. Uniforms: Assigned uniform, including proper name tag. Comply to all work-related instructions as it may arise.<br>Requirements:Degree/Diploma in Hospitality, Tourism, or Hotel Management is preferred. Minimum 1–2 years of Front Office experience in a 4- or 5-star hotel, preferably luxury hospitality. Fluent English and Arabic are required; additional languages such as German or French are an advantage. Good knowledge of Front Office procedures and PMS/OPERA. Strong communication, guest-handling, and problem-solving skills. Professional appearance and excellent grooming standards. Ability to work under pressure and flexible shifts. Genuine passion for delivering personalized luxury guest service.

Company Description Agenda Events provides comprehensive event ticketing and travel services for a wide range of occasions, including concerts, sporting events, and conferences. The company focuses on securing optimal seating and competitive pricing for clients, ensuring an enjoyable and cost-effective experience. In addition to ticketing, Agenda Events offers flight booking, hotel accommodations, and car rental services to create seamless end-to-end travel solutions. The team is dedicated to delivering reliable, efficient, and personalized service tailored to each client’s needs.<br>Role Description The Corporate Travel Consultant is a full-time, on-site role based in Heliopolis, responsible for managing travel arrangements for corporate clients. Day-to-day tasks include consulting with clients to understand travel needs, booking flights, hotels, and ground transportation, and coordinating event ticketing when required. The role involves handling reservations, monitoring itineraries, and resolving travel-related issues promptly to ensure a smooth experience. The consultant will collaborate with internal teams and external vendors, maintain accurate travel records, and consistently provide professional, customer-focused support.<br>Qualifications<br> <br>Strong Travel Consulting and Travel Management skills to advise clients and oversee end-to-end corporate travel programs. Proficiency in Travel Arrangements and Reservations, including booking flights, hotels, and transportation using relevant tools or GDS systems. Excellent Customer Service skills, with the ability to handle inquiries, resolve issues, and communicate clearly and professionally. Attention to detail, organizational skills, and the ability to manage multiple itineraries and deadlines simultaneously. Familiarity with corporate travel policies, budgeting, and cost optimization is beneficial. Comfort working on-site in Heliopolis and collaborating with cross-functional teams. Previous experience in corporate or leisure travel consulting is preferred. Relevant education or certification in tourism, hospitality, business, or a related field is an advantage.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with software development and analytics, digital solutions, business operations, and customer experience services. Flairs Tech works closely with customers across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to optimize processes and productivity. The organization places strong emphasis on its people, fostering a collaborative environment where talent and growth are central to its success.<br>Role Description The French Travel Advisor is a full-time, on-site role based in Qesm El Maadi. In this position, the advisor assists French-speaking customers with planning and booking travel arrangements, including flights, accommodations, and related services, while ensuring a smooth and efficient experience. Daily tasks include responding to customer inquiries, providing accurate travel information, recommending suitable options, and handling changes or issues in a timely and professional manner. The role also involves maintaining up-to-date knowledge of travel policies, promotions, and partner offerings, capturing detailed information in the system, and contributing to high customer satisfaction and service quality.<br>Qualifications<br> Customer-focused skills: ability to maintain high levels of Customer Satisfaction and deliver consistent, professional Customer Service. Interpersonal skills: strong Communication abilities in French and English, both spoken and written, with a clear and empathetic approach. Travel expertise: experience in Travel Arrangements and working within a Travel Agency or similar travel services environment. Additional competencies: strong problem-solving skills, attention to detail, and the ability to work efficiently in a fast-paced, on-site setting. Relevant background: previous experience in customer-facing roles, particularly in tourism or hospitality, and proficiency with reservation and CRM systems.

<p>Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin. Key Responsibilities: Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements. Responsible for the creation of the Hotel profile on the system using all required data. Responsible for ensuring the proper transfer of contracts to the Data Entry Executive. Review the hotel &amp; set it live with the base markup. Work on the hotel as per the Optimization Process. Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process. Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process. Communicate with the hotels to maintain the product and keep the rate competitiveness. Monitor the product list to make sure it is producing daily. Follow the calendar for key events to get special deals. Always share the special Deals &amp; the New Products with the Internet &amp; Commercial Team. Responsible for reviewing the noncompetitive products. Internet Team will send weekly &amp; Monthly report collecting all the above outcomes for evaluation. Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy. Qualifications</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Bachelor s degree in Tourism or a related field. 2 4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English. Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.</p><p><strong>Required skills</strong></p>

<p>Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin. Key Responsibilities: Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements. Responsible for the creation of the Hotel profile on the system using all required data. Responsible for ensuring the proper transfer of contracts to the Data Entry Executive. Review the hotel &amp; set it live with the base markup. Work on the hotel as per the Optimization Process. Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process. Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process. Communicate with the hotels to maintain the product and keep the rate competitiveness. Monitor the product list to make sure it is producing daily. Follow the calendar for key events to get special deals. Always share the special Deals &amp; the New Products with the Internet &amp; Commercial Team. Responsible for reviewing the noncompetitive products. Internet Team will send weekly &amp; Monthly report collecting all the above outcomes for evaluation. Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Tourism or a related field.</li><li>2 4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry.</li><li>Excellent written and verbal communication skills in English.</li><li>Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution.</li><li>Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency.</li><li>Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles.</li><li>Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions.</li><li>Strong negotiation and relationship management skills .</li><li>Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry.</li><li>Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems.</li><li>Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines.</li><li>Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.</li></ul>

<p>Maintain a strong floor presence across Food &amp; Beverage Restaurants and proactively engage with guests.</p><p>Welcome and interact with guests in a warm, professional, and personalized manner.</p><p>Recognize and follow up on VIP, repeat, and special-occasion guests.</p><p>Proactively identify guest needs and address concerns before they become complaints.</p><p>Ensure guests receive a consistent experience in line with Sofitel standards and the hotel's service philosophy.</p><p>Support VIP dinners, special events, important guest occasions, and other key F&amp;B experiences.</p><p>Build positive relationships with regular and high-value guests.</p><p>Proactively collect guest feedback through direct interaction and approved feedback channels.</p><p>Record guest comments, preferences, suggestions, and complaints accurately.</p><p>Identify recurring guest concerns and communicate them to the relevant Outlet Manager.</p><p>Share important guest feedback during daily briefings and F&amp;B management meetings.</p><p>Prepare regular guest feedback reports highlighting:</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor' in Tourism , or any related Field.</li><li>( 0-3 ) years experience working in Food &amp; Beverage</li><li>Fluency in English is a must.</li><li>Additional languages are a plus.</li><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li></ul>

<p><h4>Company description</h4> <p></p> <h4>Job description</h4> <ul> <li>Maintain a strong floor presence across food & beverage restaurants and proactively engage with guests.</li> <li>Welcome and interact with guests in a warm, professional, and personalized manner.</li> <li>Recognize and follow up on VIP, repeat, and special-occasion guests.</li> <li>Proactively identify guest needs and address concerns before they become complaints.</li> <li>Ensure guests receive a consistent experience in line with Sofitel standards and the hotel's service philosophy.</li> <li>Support VIP dinners, special events, important guest occasions, and other key F&B experiences.</li> <li>Build positive relationships with regular and high-value guests.</li> <li>Proactively collect guest feedback through direct interaction and approved feedback channels.</li> <li>Record guest comments, preferences, suggestions, and complaints accurately.</li> <li>Identify recurring guest concerns and communicate them to the relevant outlet manager.</li> <li>Share important guest feedback during daily briefings and F&B management meetings.</li> <li>Prepare regular guest feedback reports highlighting:</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's in tourism or any related field.</li> <li>0-3 years experience working in food & beverage.</li> <li>Fluency in English is a must.</li> <li>Additional languages are a plus.</li> <li>Passion for guest service.</li> <li>Excellent written and verbal communication, interpersonal, and leadership skills.</li> </ul> <h4>Additional information</h4> <p></p></p><p></p>

<p><strong>Overview:</strong> Are you a seasoned financial leader ready to make a significant impact? We are searching for an exceptional <strong>Financial Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling opportunity for a visionary professional to oversee our financial operations, drive strategic growth, and ensure fiscal excellence. If you thrive in a challenging, fast-paced environment and are passionate about shaping the financial future of an organization, we want to hear from you!</p><p><strong>Responsibilities:</strong> As our Financial Manager, you will be at the helm of our financial health. Your key responsibilities will include:</p><ul><li><strong>Strategic Financial Planning:</strong> Developing and implementing robust financial strategies that align with our business objectives.</li><li><strong>Budgeting & Forecasting:</strong> Leading the annual budgeting process and generating accurate financial forecasts to guide decision-making.</li><li><strong>Financial Reporting & Analysis:</strong> Preparing comprehensive financial statements, reports, and analyses for internal and external stakeholders.</li><li><strong>Cash Flow Management:</strong> Optimizing cash flow and working capital to ensure liquidity and operational efficiency.</li><li><strong>Risk Management:</strong> Identifying and mitigating financial risks, implementing strong internal controls.</li><li><strong>Compliance:</strong> Ensuring adherence to all financial regulations, accounting standards, and tax laws.</li><li><strong>Team Leadership:</strong> Mentoring and guiding a dedicated finance team, fostering a culture of excellence and continuous improvement.</li><li><strong>Operational Oversight:</strong> Collaborating with various departments to drive financial performance and support business initiatives.</li></ul><p><strong>Skills & Technologies:</strong> This role demands a blend of strong technical expertise and exceptional leadership qualities. You will leverage your proficiency in various financial management tools and methodologies to drive success.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development! As a Financial Manager, you will have ample opportunities to expand your expertise, take on new challenges, and grow into more senior leadership roles within our expanding organization. Your contributions will directly influence our strategic direction and long-term success.</p><p><strong>Team & Culture:</strong> Join a collaborative and supportive environment where innovation and strategic thinking are highly valued. We believe in empowering our leaders to make impactful decisions and foster a culture of open communication and mutual respect. You'll be an integral part of a team dedicated to achieving shared goals.</p><p><strong>Impact:</strong> Your leadership as Financial Manager will be critical in driving our financial stability, profitability, and sustainable growth. You will play a pivotal role in shaping key business decisions and ensuring our continued success in the market. This is an opportunity to leave a lasting legacy on our financial landscape.</p><p>This is a <strong>Full-Time, On-site</strong> position based in our vibrant <strong>Cairo, Egypt</strong> office.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Exceptional Financial Acumen:</strong> A strong background in <strong>Accounting</strong>, <strong>Finance</strong>, and <strong>Financial Management</strong> is paramount.</p></li><li><p><strong>Proven Experience:</strong> A minimum of <strong>8 years of progressive experience</strong> in financial roles, with a significant portion in a leadership or managerial capacity.</p></li><li><p><strong>MUST HAVE EXPERIENCE IN TOURISM INDUSTRY</strong></p></li></ul><p></p>

<p>Maintain a strong floor presence across Food &amp; Beverage Restaurants and proactively engage with guests. - Welcome and interact with guests in a warm, professional, and personalized manner. - Recognize and follow up on VIP, repeat, and special-occasion guests. - Proactively identify guest needs and address concerns before they become complaints. - Ensure guests receive a consistent experience in line with Sofitel standards and the hotel's service philosophy. - Support VIP dinners, special events, important guest occasions, and other key F&amp;B experiences. - Build positive relationships with regular and high-value guests. - Proactively collect guest feedback through direct interaction and approved feedback channels. - Record guest comments, preferences, suggestions, and complaints accurately. - Identify recurring guest concerns and communicate them to the relevant Outlet Manager. - Share important guest feedback during daily briefings and F&amp;B management meetings. - Prepare regular guest feedback reports highlighting:</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's in Tourism , or any related Field. - ( 1-3 ) years experience working in Food &amp; Beverage - Fluency in English is a must. French Language is Preferred. - Additional languages are a plus. - Passion for guest service. - Excellent written and verbal communication, interpersonal and leadership skills.</p>

<p><span style="font-size: 11px;">Job Description</span></p><ul><li>Maintain a strong floor presence across Food &amp; Beverage Restaurants and proactively engage with guests.</li><li>Welcome and interact with guests in a warm, professional, and personalized manner.</li><li>Recognize and follow up on VIP, repeat, and special-occasion guests.</li><li>Proactively identify guest needs and address concerns before they become complaints.</li><li>Ensure guests receive a consistent experience in line with Sofitel standards and the hotel's service philosophy.</li><li>Support VIP dinners, special events, important guest occasions, and other key F&amp;B experiences.</li><li>Build positive relationships with regular and high-value guests.</li><li>Proactively collect guest feedback through direct interaction and approved feedback channels.</li><li>Record guest comments, preferences, suggestions, and complaints accurately.</li><li>Identify recurring guest concerns and communicate them to the relevant Outlet Manager.</li><li>Share important guest feedback during daily briefings and F&amp;B management meetings.</li><li>Prepare regular guest feedback reports highlighting:</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in Tourism , or any related Field.</li><li>( 0-3 ) years experience working in Food &amp; Beverage</li><li>Fluency in English is a must.</li><li>Additional languages are a plus.</li><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li></ul>

<p>Welcome guests on behalf of the travel agency upon arrival at the hotel. Conduct welcome meetings to provide guests with essential information about the hotel, destination, excursions, and emergency procedures. Promote and sell optional excursions, activities, and services offered by the travel agency. Provide ongoing support to guests throughout their stay, answering questions and resolving complaints in a timely and professional manner. Liaise with hotel staff and local suppliers to coordinate guest needs and ensure service quality. Assist with transfers, departure arrangements, and follow-up with guests to ensure satisfaction. Handle unexpected situations with calm and effective problem-solving. Complete daily reports and communicate guest feedback to the destination manager. Represent the travel agency brand professionally and consistently at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in customer service, tourism, or hospitality. Fluency in Romanian language. Strong interpersonal and communication skills. Friendly, approachable, and confident in public speaking. Knowledge of the destination and local services. Sales skills and experience with excursions or activity bookings are a plus. Ability to remain calm under pressure and solve problems quickly. Flexibility to work irregular hours, including weekends and holidays.</p>

<p>Booking &amp; Invoice Auditing: Cross-check booking requests, vouchers, and tickets against invoices generated by sales agents and Global Distribution Systems (GDS like Amadeus, Sabre, or Galileo). Vendor Statement Reconciliation: Review supplier invoices (airlines, hotels, transport providers, local tour operators) against agreed rates and actual bookings before payment processing. Discrepancy Investigation: Identify rate differences, overcharges, unbilled services, or booking cancellations/refund errors, and escalate them to senior accounting staff. Internal Process Tracking: Audit internal expense reimbursements, driver/guide petty cash reports, and local operational claims to ensure adherence to company SOPs. Audit Documentation: Maintain digital logs and organized archives of audited files, invoices, and transaction records for internal and external audit reviews. Reporting &amp; Collaboration: Assist the Finance Manager in preparing weekly audit summary reports and tracking open operational compliance queries.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Commerce, Business Administration, Finance, or a related field from a reputable university. Fresh Graduates are welcomed. Will be trained to support in operations audit team in reviewing airline ticketing, tourism bookings, and visa processing. Fluent in written and spoken Arabic; Excellent/Fluent English is a must. Strong negotiation and communication skills, excellent time-management under pressure.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and results-driven General Manager to lead The Westin Cairo Golf Resort &amp; Spa, a luxury wellness-focused destination. This role requires a seasoned hospitality leader with a strong operations background , proven experience in managing large-scale resort or luxury hotel environments, and the ability to drive operational excellence, guest satisfaction, and financial performance. The ideal candidate will embody Westin s commitment to well-being, delivering enriching guest experiences while fostering a high-performance culture across all departments. Fluency in Arabic is preferred to support effective engagement with guests, associates, and local stakeholders.</p><p>Key Responsibilities</p><p>Operational Leadership</p><ul><li>Provide strategic direction and hands-on leadership across all hotel operations, ensuring seamless service delivery and execution of brand standards</li><li>Drive operational excellence across Rooms, Food &amp; Beverage, Spa, Golf, and Recreation offerings</li><li>Continuously enhance guest satisfaction, service quality, and overall experience in line with Westin brand expectations</li></ul><p>Financial Performance</p><ul><li>Achieve and exceed financial targets, including revenue growth, GOP, and profitability metrics</li><li>Lead budgeting, forecasting, and cost management efforts with a strong focus on driving efficiencies</li><li>Identify new revenue opportunities, particularly within resort, wellness, and leisure segments</li></ul><p>People Leadership &amp; Culture</p><ul><li>Build, develop, and inspire a high-performing leadership team</li><li>Champion Marriott International s culture, values, and associate engagement initiatives</li><li>Foster a collaborative, inclusive, and guest-centric work environment</li></ul><p>Guest Experience &amp; Brand Positioning</p><ul><li>Act as the primary ambassador for the hotel, ensuring an elevated and personalized guest journey</li><li>Strengthen the resort s positioning as a leading wellness and luxury destination in Cairo</li><li>Maintain strong visibility with guests, VIPs, and key clients</li></ul><p>Stakeholder &amp; Owner Relations</p><ul><li>Maintain effective relationships with ownership, ensuring alignment on performance and strategic goals</li><li>Provide regular updates on operational and financial results</li><li>Engage with local community, partners, and tourism stakeholders to enhance brand visibility</li></ul><p>Compliance &amp; Risk Management</p><ul><li>Ensure full compliance with Marriott International policies, brand standards, and local regulations</li><li>Maintain high standards in safety, security, and asset protection</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven track record as a General Manager or Hotel Manager in a luxury hotel or resort environment</li><li>Strong operations background with deep expertise across multiple hotel functions</li><li>Demonstrated ability to lead large, complex teams and deliver strong financial results</li><li>Experience in resort, wellness, or lifestyle hospitality concepts is highly advantageous</li><li>Strong commercial acumen with a guest-centric mindset</li><li>Excellent communication and leadership skills</li><li>Arabic language skills preferred</li><li>Degree in Hospitality Management or related field preferred</li></ul><p></p></section>

Job description:<br>Booking and Scheduling: Book artists, Dancers, DJs, performance, Coordinate schedules, Contracts, Logistics. Event Planning: Assist in planning, promoting, and executing events, such as concerts, theme nights, and parties. Talent Management: Liaise with performers, agents, Managers to ensure smooth event execution. Stage Management: Oversee stage setup, sound checks, and technical requirements. Artist Relations: Ensure artist hospitality, including accommodations, transportation..etc. Manage payments for artists either daily, weekly and monthly. Compliance: Ensure compliance with restaurants staff, security, and technical teams. Problem- Solving: Troubleshoot issues during events .<br>Job requirements:<br>Bachelor's degree in Hospitality Management, Tourism, Event Management, Marketing, Business Administration, or a related field. Minimum 4–8 years of experience in entertainment, Nightlife, events, hospitality, or luxury venue operations is a Must. Previous experience in restaurants, clubs, lounges, cruise boats, hotels, or entertainment venues is highly preferred. Experience coordinating live entertainment programs, DJs, bands, performers, and special events is a Must. Experience managing entertainment schedules and artist bookings is a Must. Ability to plan, organize, and execute events, themed nights, and promotional activities. Availability: Flexible schedule, night working hours, weekends, and holidays.presenting new ideas for four restaurants in order to attract new customers.