Swift Jobs - Cairo Egypt

Company Description Teleperformance is a global leader in customer experience management and contact center services. We provide customer care since 2007 in digital solutions for some of the world’s most recognized brands.<br>Requirements Fluency in English (C1/B2) Bachelor's Degree. Ability to work on-site, New Cairo. Flexibility with rotational shifts. Ability to work in a team.<br>Benefits Competitive salary of 20K EGP NET included KPIs in Euros. Social and medical insurance with 400K allowance with AXA.195€ bonuses every 3 months based on performance. Transportation provided with allowance 1500EGP. Discounts in many stores all over Egypt. Overnight allowance counted after 11PM.uncapped incentives in Dollars up to 20,000EGP per month.<br>Work Schedule Rotational shifts (Night/Over Night) shifts. Each shift lasts for 9 hours, with 1hour break. Night shifts MAX 2AM for Girls with a door to door transportation.

<p>Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines Train new hourly employees on POS operation, service steps, and company standards during their onboarding period Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service Perform line checks and food quality audits before service periods to verify prep standards are met Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in hospitality, business, or a related field preferred 2 4 years of restaurant within luxury atmosphere</p>

<p>For an insurance brokerage company in Heliopolis, we are looking for <strong>Medical &amp; Life Insurance Account Executive</strong> to assume the following responsibilities:</p><ul><li>Process incoming &amp; outgoing Medical &amp; Life offer requests.</li><li>Periodically review &amp; process all Medical &amp; Life claims' reimbursements to clients.&nbsp;</li><li>Data entry in the company’s IT system &amp; keeping Medical &amp; Life records up to date.</li><li>Handling of clients' accounts including offers, claims and all accounts enquiries.</li><li>Provide regular weekly and monthly reports to Management.</li><li>Communicate with clients regarding their enquiries and problems to assure a swift and efficient problem solving.</li><li>Receive new business requests from the Sales Department &amp; handle existing client’s inquiries (amendments, pre-authorizations &amp; claims).&nbsp;</li><li>Process client’s inquiries to the relevant insurance company &amp; follow up on their performance until fulfilment.</li><li>Escalate requests and unresolved issues to the designated department or management.</li><li>Keep records of customers' inquiries, comments and complaints</li></ul>

English B2 Customer Service Representative – 19K NET + Uncapped Incentives<br>We are hiring English B2 speakers for a customer service and sales opportunity.<br>19,000 EGP NET100% Paid Training Uncapped Monthly Sales Incentives€195 Quarterly Bonus + Performance Incentives Reward points redeemable for vouchers & gifts<br>Voice Account Location: City Walk, 5th Settlement Transportation provided<br>Rotational shifts between 2 PM – 8 AMLatest shift for females: 2 AMRotational days off<br>Role: Troubleshooting, billing support and upselling for residential Mobile, TV and Internet services.<br>Apply now via Linked In or contact me directly.

We're Hiring a Sales Engineer <br>Back Ground furniture <br>Ex 1 to 3 years <br>Location : New Cairo ( Onsite )<br>Working days 6 days Per week<br>Weekly Day off 1Day Per week Excluding (Thursday,Friday,Saturday)<br>Shift : Rotaional Shifts ( Morning & Night )<br>What you need:<br>Bachelor's in Architecture, Interior Design, Mechanical Engineering, Applied Arts, or related<br>1–2 years experience in Sales Engineering, Furniture, Interior Desig<br>Auto CAD 2D (3D is a plus)<br>Microsoft Office proficiency<br>Fluent Arabic + good English<br>We offer:<br>Basic salary & Sales Commission & medical & Soical<br>Clear career path & growth opportunities Healthy<br>To Apply: Send your CV to:<br>Email: Ahmedmostafa.hr@gmail.com<br>WhatsApp : 01124446255<br>Poulinni

<p>Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines Train new hourly employees on POS operation, service steps, and company standards during their onboarding period Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service Perform line checks and food quality audits before service periods to verify prep standards are met Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in hospitality, business, or a related field preferred 2 4 years of restaurant within luxury atmosphere Additional Information experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus</p>

We're Hiring a Sales Engineer ( Fresh eng ) Location : New Cairo ( Onsite ) Working days 6 days Per week Weekly Day off 1Day Per week Excluding (Thursday,Friday,Saturday) Shift : Rotaional Shifts ( Morning & Night )<br>What you need:Bachelor's in Architecture, Interior Design, Mechanical Engineering, Applied Arts, or related0–2 years experience in Sales Engineering, Furniture, Interior Desig Auto CAD 2D (3D is a plus) Microsoft Office proficiency Fluent Arabic + good English<br>We offer:Basic salary & Sales Commission & medical & Soical Clear career path & growth opportunities Healthy<br>To Apply: Send your CV to: Email: Ahmedmostafa.hr@gmail.comWhatsApp : 01124446255<br>Poulinni

We're Hiring a Sales Engineer ( Fresh eng ) Location : New Cairo ( Onsite ) Working days 6 days Per week Weekly Day off 1Day Per week Excluding (Thursday,Friday,Saturday) Shift : Rotaional Shifts ( Morning & Night )<br>What you need:Bachelor's in Architecture, Interior Design, Mechanical Engineering, Applied Arts, or related0–2 years experience in Sales Engineering, Furniture, Interior Desig Auto CAD 2D (3D is a plus) Microsoft Office proficiency Fluent Arabic + good English<br>We offer:Basic salary & Sales Commission & medical & Soical Clear career path & growth opportunities Healthy<br>To Apply: Send your CV to: Email: Ahmedmostafa.hr@gmail.comWhatsApp : 01124446255<br>Poulinni

<ul><li><p>Follow up the production running as per the plan for his shift.</p></li><li><p>Utilizing the production workers to get the highest possible productivity.</p></li><li><p>Distributing the temporary workers between oils and non-oils as per the plan.</p></li><li><p>Managing the manpower and try to get the line output AMAP.</p></li><li><p>Follow up with maintenance team for any machine breakdown by raising the job request and communicate to the responsible technician.</p></li><li><p>Analyze the reason for any machine breakdown by discussing the same with the machine operator, line head and shift head.</p></li><li><p>Make sure the M/C has been received at a running condition after closing the B/D and take the quality approval for the same if required.</p></li><li><p>Highlight the major B/Ds to the production in charge and planning in case of the shift passed and still the M/C under B/D.</p></li><li><p>Put the training plan along with maintenance to ensure effective training for all machine operators.</p></li><li><p>Maintaining PM/Bulk wastage to be less than approved norms and initiate new kaizens/projects to reduce/eliminate the wastage.</p></li><li><p>Monitor CFT projects in his area in coordination with quality and maintenance members.</p></li><li><p>Developing a backup operator to run the line in case of unavailability of the main operator.&nbsp;</p></li></ul><p></p>

We are hiring Technical Customer Service Voice Account Representatives with a customer-first approach and strong active listening abilities.<br><br>Key Requirements:<br><br>· Bachelor degree is required<br>· English level: B2 to B2+<br>· Contact center or customer support experience preferred<br>· Basic technical aptitude – no coding or networking expertise needed<br>· Available for rotational shifts (on-site), last shift ends at 10 PM <br><br>What We Offer:<br><br>· Net salary up to 17,000 EGP<br>· Performance-based incentive + attendance bonus<br>· Paid training<br>· Professional development and international growth opportunities

We’re Hiring: Customer Service Representative Looking to move away from routine roles and join a dynamic team? This could be your next step. Centro is currently hiring Customer Service Representatives for an appointment setter account.<br>What we offer:• 16,000 EGP Net + up to 4,000 EGP KPIs•Rotational US shift• Rotational 2 Days Off• Transportation provided after shift• Clear promotion path after 3 months<br>Requirements:• Previous Customer Service experience is required<br>Location: Maadi, Corniche<br>If you're interested in joining a growing team with real career progression opportunities, feel free to apply or reach out directly.

We’re Hiring: Customer Service Representative Looking to move away from routine roles and join a dynamic team? This could be your next step. Centro is currently hiring Customer Service Representatives for an appointment setter account.<br>What we offer:• 16,000 EGP Net + up to 4,000 EGP KPIs•Rotational US shift• Rotational 2 Days Off• Transportation provided after shift• Clear promotion path after 3 months<br>Requirements:• Previous Customer Service experience is required<br>Location: Maadi, Corniche<br>If you're interested in joining a growing team with real career progression opportunities, feel free to apply or reach out directly.

<p><strong>Job Title:</strong> Remote Operations Supervisor</p><p><strong>Department:</strong> Operations &amp; Supply Chain Management</p><p><strong>Work Model:</strong> 100% Remote</p><p><strong>Job Purpose:</strong></p><p>Manage and monitor the daily performance of drivers and field staff to ensure smooth operations, achieve maximum productivity and compliance, and facilitate seamless financial and administrative flow between the field and management.</p><p><strong>Detailed Responsibilities:</strong></p><p><strong>Attendance &amp; Readiness Management:</strong></p><ul><li><p>Communicate directly via WhatsApp with field staff 30 and 15 minutes prior to shift start to ensure readiness.</p></li><li><p>Escalate tardiness or absence to the direct supervisor 10 minutes before shift start for immediate action.</p></li></ul><p><strong>Performance Supervision &amp; Evaluation:</strong></p><ul><li><p>Continuously supervise workflows to ensure full driver adherence throughout shift hours.</p></li><li><p>Conduct routine performance reviews every 3 hours.</p></li><li><p>Monitor unexplained downtime (1 to 2 hours) and report it immediately to management.</p></li></ul><p><strong>Data Management &amp; Financial Coordination:</strong></p><ul><li><p>Receive end-of-day closure reports (total orders and collected cash).</p></li><li><p>Accurately enter and process data using Microsoft Excel.</p></li><li><p>Submit approved financial and operational reports to the accounting department within set deadlines.</p></li></ul><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><p><strong>Technical Skills:</strong> Basic to intermediate proficiency in Microsoft Excel and data management principles.</p></li><li><p><strong>Language Skills:</strong> Very good level of spoken and written English.</p></li><li><p><strong>Equipment:</strong> A personal PC/laptop and a reliable, high-speed internet connection.</p></li><li><p><strong>Personal Attributes:</strong> Firmness, strong follow-up abilities, meticulous organization, and the capacity to work under pressure remotely.</p></li></ul><p><strong>Compensation &amp; Benefits:</strong></p><ul><li><p><strong>Base Salary:</strong> EGP 7,500 per month.</p></li><li><p><strong>Incentives:</strong> Quarterly bonus tied to meeting performance standards and full operational compliance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Excel Proficiency:</strong> Ability to accurately enter and compile order data and collected amounts.</p></li><li><p><strong>Digital Communication:</strong> Professional handling of messaging applications (e.g., WhatsApp) for real-time coordination.</p></li><li><p><strong>English Proficiency:</strong> Very good level in spoken and written English to facilitate communication and reporting.</p></li></ul><p><strong>Soft Skills &amp; Behavioral Competencies:</strong></p><ul><li><p><strong>Discipline &amp; Accuracy:</strong> High attention to detail and accurate review of financial and productivity data.</p></li><li><p><strong>Firmness &amp; Rigorous Follow-Up:</strong> Strong time management skills and the ability to hold the field team accountable to schedules.</p></li><li><p><strong>Rapid Escalation:</strong> Proactively reporting issues to management as soon as they occur (e.g., delays or work stoppages).</p></li></ul><p><strong>Work Environment Requirements:</strong></p><ul><li><p><strong>Remote Work Capability:</strong> High self-discipline to work 100% from home.</p></li><li><p><strong>Technical Equipment:</strong> Availability of a personal PC/laptop in good working condition.</p></li><li><p><strong>Network Connectivity:</strong> A strong and stable internet connection throughout shift hours.</p></li></ul><p><strong>Application Requirement</strong></p><ul><li><p>Submission of an updated Resume/CV containing relevant experience and personal details.</p></li></ul><p></p>

Job Title: Placement Tester (On-site) Location: Nasr City – Head Office Employment Type: Full-time (5 days/week – 8 hours/day, fixed shift)<br>About the Role: We are looking for a detail-oriented and analytical Placement Tester to assess students’ English proficiency levels and ensure accurate placement into the appropriate courses. The role requires strong language skills, attention to detail, and the ability to evaluate performance objectively.<br>Key Responsibilities:Conduct placement tests (written & oral) for new applicants Accurately assess students’ English levels based on standardized criteria Assign students to the appropriate course/level Maintain records of test results and student evaluations Provide brief feedback when needed Collaborate with academic and customer service teams to ensure smooth student onboarding Follow testing guidelines and ensure consistency in evaluation<br>Requirements:Bachelor’s degree (preferably in English, Education, or a related field) Strong command of English (B2+ / C1 preferred) Previous experience in assessment is a must Excellent communication and listening skills Attention to detail and objectivity in evaluation Ability to work in a fast-paced environment<br>Working Conditions:On-site at Head Office – Nasr City Fixed shift (8 working hours)5 working days per week

<p>Belvira Residence is a boutique hotel opening in New Cairo, working alongside Belvira Serviced studios. We're hiring Front Desk Agent to run guest operations across both properties.</p><p><strong>Responsibilities</strong></p><ul><li><p>Check guests in and out at Belvira House and coordinate arrivals/departures for the Belvira Residence studios</p></li><li><p>Collect guest IDs at check-in, ensure the registration form is fully completed, and review all entered data for accuracy before filing</p></li><li><p>Answer phone, WhatsApp, and walk-in inquiries; handle guest requests and resolve issues during the shift</p></li><li><p>Take and confirm reservations; keep the booking calendar accurate across both properties</p></li><li><p>Send pre-arrival, in-stay, and post-stay guest messages</p></li><li><p>Respond to OTA (Booking.com/Airbnb) messages promptly and send review requests after checkout</p></li><li><p>Log guest preferences and stay history to recognize returning guests</p></li><li><p>Complete the shift handover log for a clean pass to the next agent</p></li><li><p>Escalate anything outside your authority to the Manager</p></li><li><p>Assign the daily housekeeping task list and check completed rooms; coordinate with the on-site caretaker on maintenance or access needs</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Fluent in English</p></li><li><p>Comfortable with WhatsApp Business, email, and basic hotel/booking software (training provided)</p></li><li><p>Strong communication and problem-solving under pressure</p></li><li><p>Organized and reliable with detail-heavy tasks (logs, handovers, reservations)</p></li><li><p>Able to take a night-shift</p></li><li><p>Prior hotel, hospitality, or customer service experience preferred, not required</p></li></ul><p></p>

We're Hiring a Sales Engineer <br>Back Ground furniture Ex 1 to 3 years <br>Location : New Cairo ( Onsite ) Working days 6 days Per week Weekly Day off 1Day Per week Excluding (Thursday,Friday,Saturday) Shift : Rotaional Shifts ( Morning & Night )<br>What you need:Bachelor's in Architecture, Interior Design, Mechanical Engineering, Applied Arts, or related1–2 years experience in Sales Engineering, Furniture, Interior Desig Auto CAD 2D (3D is a plus) Microsoft Office proficiency Fluent Arabic + good English<br>We offer:Basic salary & Sales Commission & medical & Soical Clear career path & growth opportunities Healthy<br>To Apply: Send your CV to:Email: Ahmedmostafa.hr@gmail.comWhatsApp : 01124446255<br>Poulinni

<p><em>We are Hiring: Operations Manager</em> ????</p><p><em>Location: Fifth Settlement, New Cairo</em></p><p><em>About the Role:</em></p><p>We are looking for a results-driven <em>Operations Manager</em> to lead and manage our Call Center operations during the overnight shift.</p><p><em>Key Responsibilities:</em></p><p>- Plan, manage &amp; supervise daily Call Center Operations</p><p>- Monitor team performance and ensure Targets &amp; KPIs are met</p><p>- Coach, train and motivate team leaders and agents</p><p>- Handle escalations and ensure smooth workflow</p><p>- Implement processes to improve productivity and quality</p><p>- Prepare daily/weekly performance reports</p><p><em>Requirements:</em></p><p>- 2+ Years experience in <em>Call Center Field</em> in a supervisory/leadership role</p><p>- Proven experience handling <em>US / English Accounts</em> is a must</p><p>- Strong Leadership, Communication &amp; Problem-solving skills</p><p>- Ability to work under pressure and meet deadlines</p><p>- Excellent English communication skills</p><p>- <em>Male Candidates Only</em></p><p>- <em>Overnight Shift: 7:00 PM – 4:00 AM</em></p><p>- Location: Fifth Settlement - Must be able to commute</p><p><em>What We Offer:</em></p><p>- Competitive Salary</p><p>- Medical Insurance</p><p>- Career Growth &amp; Promotion Opportunities</p><p>- Stable work environment</p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><em>Requirements:</em></p><p>- 2+ Years experience in <em>Call Center Field</em> in a supervisory/leadership role</p><p>- Proven experience handling <em>US / English Accounts</em> is a must</p><p>- Strong Leadership, Communication &amp; Problem-solving skills</p><p>- Ability to work under pressure and meet deadlines</p><p>- Excellent English communication skills</p><p>- <em>Male Candidates Only</em></p><p>- <em>Overnight Shift: 7:00 PM – 4:00 AM</em></p><p>- Location: Fifth Settlement - Must be able to commute</p><p><em>What We Offer:</em></p><p>- Competitive Salary</p><p>- Medical Insurance</p><p>- Career Growth &amp; Promotion Opportunities</p><p>- Stable work environment</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience<br>- 2+ years of employee and performance management experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts When you join Amazon as an Area/Shift Manager, you ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team s approach to drive productivity, you ll also work closely with your colleagues to address challenges, which means no two days will be the same.<br> <br><b>Key job responsibilities</b><br>- Promote a culture of safety and wellbeing<br>- Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts<br>- Support and lead a team and handle administrative work alongside building and supporting a strong team culture<br>- Analyze performance and suggest process improvements to optimize work and improve customer service<br>- Collaborate with other managers to standardize shift processes<br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- 2+ years of performance metrics, process improvement or lean techniques experience<br><br></p></section>

About the Role<br><br>We are looking for a detail‑oriented Customer Support Agent to join our Chat Account. In this role, you will handle customer inquiries exclusively through live chat, providing high‑quality technical and non‑technical support in a structured, professional environment.<br><br>This is a pure written communication role – ideal for individuals who excel at typing, multitasking, and delivering clear, empathetic, and efficient solutions without using voice channels. You will work on a premium account with a supportive team that values accuracy, customer satisfaction, and professional growth.<br><br>Important: This role operates on day‑based rotational shifts only. The latest shift ends at 10 PM – no overnight shifts are required.<br><br>---<br><br>Key Responsibilities<br><br>· Respond to customer inquiries via live chat in a timely and professional manner<br>· Troubleshoot and resolve technical and non‑technical issues efficiently<br>· Follow up on pending customer issues to ensure timely resolution<br>· Maintain accurate and detailed records of all customer interactions<br>· Collaborate with internal teams to enhance the overall customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Technical gr@duates are preferred but not mandatory)<br>· English Level: B2 – B2+ (Must)<br>· Excellent written communication and typing skills<br>· Strong problem‑solving skills with high attention to detail<br>· Ability to multitask and work effectively in a structured, target‑driven environment<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical Graduates: Up to 14,500 EGP<br> · Non‑Technical: Up to 13,200 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Social & Medical Insurance<br>· Paid training program<br>· Rotational shifts – last shift ends at 10 PM (no overnight shifts)<br>· 2 rotational days off per week<br>· Career growth and promotion opportunities<br>· Professional and supportive work environment<br>· Prime location: Maadi, Cairo

About the Role<br><br>We are looking for a detail‑oriented Customer Support Agent to join our Huawei Chat Account. In this role, you will handle customer inquiries exclusively through live chat, providing high‑quality technical and non‑technical support in a structured, professional environment.<br><br>This is a pure written communication role – ideal for individuals who excel at typing, multitasking, and delivering clear, empathetic, and efficient solutions without using voice channels. You will work on a premium account with a supportive team that values accuracy, customer satisfaction, and professional growth.<br><br>Important: This role operates on day‑based rotational shifts only. The latest shift ends at 10 PM – no overnight shifts are required.<br><br>---<br><br>Key Responsibilities<br><br>· Respond to customer inquiries via live chat in a timely and professional manner<br>· Troubleshoot and resolve technical and non‑technical issues efficiently<br>· Follow up on pending customer issues to ensure timely resolution<br>· Maintain accurate and detailed records of all customer interactions<br>· Collaborate with internal teams to enhance the overall customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Required)<br>· English Level: B2 – B2+ (Must)<br>· Excellent written communication and typing skills<br>· Strong problem‑solving skills with high attention to detail<br>· Ability to multitask and work effectively in a structured, target‑driven environment<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical Gr@duates: 12,000 – 14,500 EGP<br> · Non‑Technical: 10,950 – 13,200 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Social & Medical Insurance<br>· Paid training program<br>· Rotational shifts – last shift ends at 10 PM (no overnight shifts)<br>· 2 rotational days off per week<br>· Career growth and promotion opportunities<br>· Professional and supportive work environment<br>· Prime location: Maadi, Cairo