Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines Train new hourly employees on POS operation, service steps, and company standards during their onboarding period Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service Perform line checks and food quality audits before service periods to verify prep standards are met Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed

Desired Candidate Profile

Bachelor's degree in hospitality, business, or a related field preferred 2 4 years of restaurant within luxury atmosphere