Swift Jobs - Cairo Egypt

At RAF Specialty Coffee, we are not just growing stores — we are building a disciplined, performance-driven specialty coffee operation.<br>We're looking for an experienced Area Manager to lead multiple branches, drive sustainable revenue growth, enforce operational discipline, and standardize the customer experience across the region. If you understand specialty coffee operations beyond the surface level, this role is for you.<br>Role Objective Lead and manage a group of branches to ensure:Sustainable revenue growth Operational consistency Unified quality standards Exceptional customer experience Full compliance with company policies This role requires strong field presence, analytical thinking, and the ability to develop branch leaders.<br>Key Responsibilities<br>1️⃣ Regional Operations Leadership Develop and execute a structured monthly branch visit plan (100% coverage). Conduct full operational audits covering: quality, cleanliness, customer experience, inventory, shift management, and training. Issue structured visit reports with corrective action plans and deadlines. Analyze branch performance variances (Sales, Waste, Customer Satisfaction, Discipline). Intervene directly in underperforming branches with structured turnaround plans. Ensure equipment readiness and maintenance coordination.<br>2️⃣ Financial Performance Management Review daily, weekly, and monthly sales reports. Analyze Same Store Growth trends. Monitor waste percentage vs. target. Control sales vs. cash discrepancies. Ensure compliance with discount and promotion policies. Maintain strong Cost / Waste / Labor control discipline.<br>3️⃣ Leadership & Talent Development Conduct monthly one-on-one performance meetings with Branch Managers. Approve development plans. Identify promotable talents within the region. Build internal leadership succession readiness. Intervene in cases of leadership gaps.<br>4️⃣ Customer Experience & Brand Standards Review OVR and Mystery Audit reports. Analyze recurring complaint patterns. Ensure unified customer journey across branches. Monitor standards: presentation, ambiance, music, lighting, hygiene. Support proper execution of promotional campaigns.<br>5️⃣ Compliance & Governance Ensure full adherence to company SOPs. Review attendance and discipline reports. Oversee food safety and occupational health standards. Escalate major violations to senior management.<br>6️⃣ Commercial & Market Intelligence Monitor competitors within the region. Report pricing trends and competitor offers. Suggest applicable operational improvements. Support new product testing initiatives.<br>Requirements Education Bachelor’s degree (required) Experience2+ years as Area Manager3–7 years in the Specialty Coffee industry (highly preferred)<br>Core Competencies Expert in Operational Quality & Standardization Strong Commercial & Sales Data Analysis Advanced Financial Control (Cost / Waste / Labor) Strong Problem-Solving & Data-Based Decision Making Leadership Development & Team Building High Accountability & Result Orientation

Job Summary We are seeking a highly skilled and detail-oriented Industrial Welder to join our manufacturing team. In this role, you will be responsible for fusing metal components together to fabricate, assemble, and repair heavy machinery, structural frameworks, and industrial piping. The ideal candidate has strong blueprint reading skills, mastery of multiple welding techniques, and a strict commitment to safety and quality standards.<br>Key Responsibilities Blueprint Interpretation: Read and comprehend blueprints, schematics, engineering drawings, and work orders to determine project specifications and material requirements. Welding & Fabrication: Perform precision welding using various techniques (MIG, TIG, SMAW/Stick, and FCAW) on different types of metals (steel, aluminum, stainless steel). Material Preparation: Measure, cut, grind, and prepare metal components for welding using power saws, hand shears, chipping knives, and grinders. Quality Inspection: Inspect structural flaws and test weld quality for proper penetration, durability, and alignment using precision measuring instruments. Equipment Maintenance: Set up, calibrate, and perform routine maintenance on welding equipment to ensure optimal performance and safety. Safety Compliance: Adhere strictly to OSHA safety protocols, company regulations, and environmental guidelines, including the proper use of Personal Protective Equipment (PPE). Documentation: Accurately record materials used, time spent on projects, and report any defective equipment or safety hazards to the supervisor.<br>Required Skills & Qualifications Education: High school diploma, GED, or equivalent. Certification: Valid welding certification from an accredited body (e.g., American Welding Society - AWS). Experience: Minimum of 2–4 years of proven experience as an industrial welder in a manufacturing, construction, or heavy industrial setting. Technical Proficiency: Extensive knowledge of various welding processes, metallurgy, and fabrication techniques. Mathematical Skills: Strong basic math skills for calculating dimensions, angles, and material requirements. Attention to Detail: Excellent precision and hand-eye coordination to produce clean, high-quality welds.<br>Preferred Qualifications Completion of a formal apprenticeship or vocational training program in welding or metallurgy. Experience operating automated or robotic welding machinery. Current OSHA 10 or OSHA 30 certification.<br>Physical Requirements & Working Conditions Ability to lift, push, and pull heavy materials (up to 50 lbs) regularly. Stamina to stand, bend, kneel, and crouch for extended periods during a shift. Comfortable working in a heavy industrial environment which may include loud noises, extreme temperatures, and confined spaces. Excellent vision (with or without correction) and depth perception.

Company Description Sanita® is a trusted consumer products brand owned by INDEVCO, an international manufacturing group with operations across the Middle East, Africa, and beyond. Sanita® offers a wide range of household, hygiene, and consumer care products designed to support everyday life with reliability and quality. The brand operates with a focus on safety, innovation, and operational excellence in its manufacturing facilities. As part of INDEVCO, Sanita® provides employees with the opportunity to grow within a diverse, performance-driven, and collaborative work environment. Team members are encouraged to contribute ideas, improve processes, and uphold high standards in production and customer satisfaction.<br>Role Description This is a full-time, on-site Electrical Supervisor role based in Cairo. The Electrical Supervisor will oversee electrical maintenance activities for production lines and facility systems, ensuring safe and reliable operation of all electrical equipment. Responsibilities include planning and assigning daily tasks to the electrical team, monitoring execution, and providing technical guidance and troubleshooting support. The role involves conducting routine inspections, preventive and corrective maintenance, and coordinating with production and maintenance teams to minimize downtime. The Electrical Supervisor will also help develop and implement maintenance plans, maintain documentation and reports, enforce safety and quality standards, and support continuous improvement initiatives within the plant.<br>Qualifications<br> <br>Strong supervisory skills, including team coordination, task assignment, performance monitoring, and coaching. Proficiency in electrical maintenance and repair of industrial systems, with hands-on experience in troubleshooting and preventive maintenance. Solid knowledge of electricity principles and safe work practices, including adherence to electrical safety codes and standards. Background in electrical engineering, with the ability to read and interpret electrical drawings, schematics, and technical documentation. Experience working with industrial electrical equipment such as motors, control panels, PLC-based systems, and power distribution components. Diploma or bachelor’s degree in Electrical Engineering, Electrical Technology, or a related field, or equivalent practical experience. Previous experience in a manufacturing or FMCG environment is highly desirable. Ability to work on-site in Cairo, respond to urgent issues, and support shift or weekend work as needed. Strong problem-solving skills, attention to detail, and commitment to workplace safety and continuous improvement.

<p>About the role:</p><ul><li>Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mis en place and set-up station for breakfast, lunch, and/or dinner service. (40%)</li><li>Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs. (20%)</li><li>Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill. (10%)</li><li>Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies. (10%)</li><li>Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)</li><li>Work harmoniously and professionally with co-workers and supervisors. (10%)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job. Requires ability to operate computer equipment and other [Department] systems. Requires reading, writing and oral proficiency in the English language. More than 1 year experience.</p>

Job Description <div> <p>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)</p> <p>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.</p> <p> * *Hospitality Support (Hotel Account):* Up to 15,600 EGP (Including 15% KPIs) + incentives<br> * *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs)<br> * *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs) + incentives</p> <p>* *TV streaming service (Customer service):* Up to 21,500 EGP (Including 15% KPIs) + incentives<br> *Location:* New Cairo<br> *Full-Time | On-Site*<br> *English Level:* B2 or above<br> *Benefits &amp; Perks:*<br> * *Night Shift Allowance:* 1,100 EGP/month<br> * *Mental Wellness Support:* Wellness coach + free therapy sessions<br> * *Gym Access &amp; Employee Discounts*<br> *Transportation:*<br> * Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip)<br> * Drop-off within 1 km for males between 8 pm to 6 am<br> *Promotion eligibility after 6 months*<br> *Free learning platforms &amp; courses*<br> *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br> *What We Offer:*<br> Respectful, non-toxic environment<br> Clear career growth &amp; internal promotions<br> Full transportation coverage<br> Employee recognition programs<br> *Requirements:*<br> Graduates &amp; Dropouts (B2 English required)<br> Previous experience is a plus<br> *Apply Now:*<br> * *WhatsApp:* 01032333143<br> * *Phone/WhatsApp:* 01034442874</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> Graduates &amp; dropouts are welcome to apply<br> English proficiency required: <strong>B2 / B2+ / C1</strong> <br> Military papers are required for males</p></div>

<ul><li><p>Lead, plan, and supervise all preventive, predictive, and corrective maintenance activities across production lines, utilities, and facilities</p></li><li><p>Manage and develop the maintenance team (mechanical, electrical, and utilities technicians), including shift scheduling and performance management</p></li><li><p>Develop and execute the annual preventive maintenance plan and CMMS-based work order system</p></li><li><p>Minimize unplanned downtime; track and report KPIs (OEE, MTBF, MTTR, maintenance cost per ton)</p></li><li><p>Manage maintenance budget, spare parts inventory, and critical spares strategy</p></li><li><p>Oversee utilities: boilers, compressors, water treatment, and steam systems</p></li><li><p>Ensure all maintenance work complies with food safety (FSSC 22000/IFS), hygienic engineering standards, and HSE requirements (ISO 45001)</p></li><li><p>Coordinate with production and quality teams on line changeovers, installations, and shutdown planning</p></li><li><p>Manage external contractors and equipment suppliers; lead installation and commissioning of new machinery</p></li><li><p>Support energy efficiency and cost-reduction initiatives (ISO 14001)</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Mechanical or Electrical Engineering</p></li><li><p><strong>10+ years of maintenance experience in an industrial/manufacturing environment, with at least 3 years in a managerial role</strong> — food and beverage industry experience strongly preferred</p></li><li><p>Strong knowledge of canning/filling lines, seamers, retorts/sterilizers, and boilers is a plus</p></li><li><p>Hands-on experience with preventive maintenance systems and CMMS software</p></li><li><p>Solid understanding of PLC-based automation and industrial electrical systems</p></li><li><p>Familiarity with food safety requirements for maintenance (lubricants, hygienic design, glass/metal control)</p></li><li><p>Strong leadership, planning, and problem-solving skills</p></li><li><p>Good command of English; proficiency in MS Office/Excel</p></li><li><p>Obour City / Greater Cairo residents preferred</p></li></ul><p><br></p>

<p>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase) Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.</p><p><em>Hospitality Support (Hotel Account):</em> Up to 15,600 EGP (Including 15% KPIs) + incentives</p><p><em>Technical Support (Telecom Account):</em> Up to 20,800 EGP (Including 15% KPIs)</p><p><em>Technical Support (Telecom Account):</em> Up to 20,800 EGP (Including 15% KPIs) + incentives</p><p><em>TV streaming service (Customer service):</em> Up to 21,500 EGP (Including 15% KPIs) + incentives</p><p><strong>Location:</strong> New Cairo</p><p><strong>Full-Time | On-Site</strong></p><p><strong>English Level:</strong> B2 or above</p><p><strong>Benefits &amp; Perks:</strong></p><ul><li><em>Night Shift Allowance:</em> 1,100 EGP/month</li><li><em>Mental Wellness Support:</em> Wellness coach + free therapy sessions</li><li><em>Gym Access &amp; Employee Discounts</em></li></ul><p><strong>Transportation:</strong></p><ul><li>Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip)</li><li>Drop-off within 1 km for males between 8 pm to 6 am</li></ul><p>Promotion eligibility after 6 months</p><p>Free learning platforms &amp; courses</p><p>Employee Referral Program: Earn rewards by referring qualified candidates and growing your network within the company.</p><p><strong>What We Offer:</strong></p><ul><li>Respectful, non-toxic environment</li><li>Clear career growth &amp; internal promotions</li><li>Full transportation coverage</li><li>Employee recognition programs</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduates &amp; Dropouts (B2 English required)</p><p>Previous experience is a plus</p><p>Graduates &amp; dropouts are welcome to apply</p><p>English proficiency required: B2 / B2+ / C1</p><p>Military papers are required for males</p>

<span><span><span><div><span><span><span><div><span><span><span><div><span><span><span><br> <div> <b> <span> <span>Required Skills <span> <span> <br> <div> <b> <span> <span>Technical Skills <span> <br> <div> <span> <span>Strong experience with Cisco networking technologies (Catalyst 9300/9500, Nexus 9000, C8300 Routers). <span> <br> <div> <span> <span>Hands-on experience managing Palo Alto and Fortinet firewalls. <span> <br> <div> <span> <span>Solid understanding of LAN, WAN, MPLS, VPN, TCP/IP, VLANs, STP, OSPF, BGP, and routing protocols. <span> <br> <div> <span> <span>Experience administering Cisco Wireless Controllers (9800 WLC) and Access Points. <span> <br> <div> <span> <span>Experience with Cisco Catalyst Center or similar network monitoring solutions. <span> <br> <div> <span> <span>Knowledge of network security best practices and firewall policy management. <span> <br> <div> <span> <span>Ability to troubleshoot complex network connectivity and performance issues. <span> <br> <div> <span> <span>Experience with high availability (HA), redundancy, and disaster recovery concepts. <span> <br> <div> <span> <span>Familiarity with enterprise monitoring and logging tools. <span> <br> <div> <b> <span> <span>Soft Skills <span> <br> <div> <span> <span>Strong analytical and troubleshooting skills. <span> <br> <div> <span> <span>Excellent communication and documentation skills (Arabic and English). <span> <br> <div> <span> <span>Ability to work independently in a remote environment. <span> <br> <div> <span> <span>Strong vendor management and coordination skills. <span> <br> <div> <span> <span>Customer-focused with excellent problem-solving abilities. <span> <br> <div> <span> <span>Ability to balance Client requirements with the outsourcing company's internal processes. <br> <br> <span> Requirements <div> <b> <span>Qualifications <br> <div> <span> <br> <div> <span>Bachelor's degree in Computer Science, Information Technology, or a related field. <span> <br> <div> <span>4u20135 years of enterprise networking experience. <span> <br> <div> <span>CCNP Enterprise certification preferred. <span> <br> <div> <span>Palo Alto PCNSA/PCNSE or Fortinet NSE certification is an advantage. <br> <div> <span>u200b <span> <br> <div> <span> <b>Additional Notes u2013 Outsourcing Model <span> <br> <div> <span>Availability to work on a shift basis may be required depending on the Client's operational needs. <span> <br> <div> <span>Signing a Client-specific Non-Disclosure Agreement (NDA) is required in addition to the contract with the <span> <br> <div> <span>outsourcing company. <span> <br> <div> <span>Performance is evaluated jointly and periodically by both the outsourcing company and the Client <span> <br> <div> <br> <br>","Work_Experience":"5-7 years","</div></span></span></div></span></span></div></span></span></div></span></span></div></span></b></span></div></span></span></div></span></div></span></span></div></span></span></div></span></span></div></span></div></span></b></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></b></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span></b></div></span></span></span></span></b></div></span></span></span></div></span></span></span></div></span></span></span></div></span></span></span>

<ul><li><p>Evaluate and analyze the current and potential Local vendors based on the quality, payment terms, reference lists, prices, after sales services, warranty, HSE requirements, and delivery terms.&nbsp;</p></li><li><p>Participate with other departments in selecting new suppliers to ensure their capabilities and quality.</p></li><li><p>Set up alerts for important materials especially which have a long lead time.</p></li><li><p>Prepare reports, charts, histograms, and statistics about the suppliers’ performance and capabilities.</p></li><li><p>Improve the lead time of the strategic materials.</p></li><li><p>Establish and maintain effective relationships with all Local vendors.</p></li><li><p>Initiate yearly supply agreements for main materials with Local suppliers.</p></li><li><p>Getting offers from suppliers for the required Local goods and negotiating them to get the best specs, prices, delivery, and payment conditions.</p></li><li><p>Placing orders to suppliers and coordinating between the supplier and forwarding companies to ensure on-time delivery of all shipments.</p></li><li><p>Handling all necessary shipping documents as per local or origin country rules and regulations.</p></li><li><p>Monitor the shipping and tracking updates for incoming shipments and send the standard tracking data to the logistics responsible.</p></li><li><p>Follow the customs release process and transportation from the port to warehouses and fills all related documents.</p></li><li><p>Follow up the payments processes between the accounting department and the suppliers including providing invoices, banks details, and banks swifts.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Engineering bachelor's degree (Electrical engineering is preferred).&nbsp;</p></li><li><p>5 – 7 Years of Experience in purchasing.&nbsp;</p></li><li><p>Excellent in Planning, Organizing, Leading &amp; Supervising.</p></li><li><p>ERP system experience.</p></li></ul><p></p>

<p>POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<p>POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<p><strong>Are you ready to be the voice and heart of an organization that values its customers above all else?</strong> We are seeking a dynamic and passionate <strong>Customer Relation Officer</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>. This is an incredible <strong>full-time, on-site</strong> opportunity for an experienced professional looking to make a significant impact in customer satisfaction and brand loyalty.</p><p><strong>Overview:</strong> As a Customer Relation Officer, you will be the primary point of contact for our valued customers, ensuring their experience is nothing short of exceptional. You'll play a crucial role in building strong relationships, resolving inquiries, and contributing to our reputation for outstanding service across administration, customer service, and even marketing efforts.</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Engage with customers</strong> through various channels, providing prompt, courteous, and accurate responses to inquiries, feedback, and concerns.</li><li><strong>Proactively identify customer needs</strong> and provide solutions that exceed expectations, turning challenges into opportunities for loyalty.</li><li><strong>Maintain meticulous records</strong> of customer interactions, transactions, and feedback using our CRM system.</li><li><strong>Collaborate closely with internal teams</strong>, including administration, marketing, and sales, to ensure a seamless customer journey.</li><li><strong>Contribute to the development and improvement</strong> of customer service policies and procedures.</li><li><strong>Champion our brand values</strong> by delivering consistent, high-quality service that reflects our commitment to excellence.</li><li><strong>Assist in marketing and public relations activities</strong> by gathering customer insights and feedback to inform strategic decisions.</li></ul><p><strong>Skills/Technologies:</strong> This role demands a blend of exceptional interpersonal abilities and a keen understanding of customer relationship management. You'll leverage your expertise in <strong>Customer Care, Customer Service, and Customer Support</strong>, alongside strong <strong>Communication Skills, Problem-Solving, and Conflict Resolution</strong>. Familiarity with <strong>CRM Software</strong> is highly beneficial.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development! As an experienced member of our team, you'll have ample opportunities to refine your skills, take on greater responsibilities, and potentially advance into senior roles within customer relations, administration, or even marketing and PR. We believe in nurturing talent and providing pathways for career progression.</p><p><strong>Team/Culture:</strong> Join a supportive and collaborative team where your contributions are recognized and celebrated. Our culture is built on mutual respect, continuous learning, and a shared passion for delivering an unparalleled customer experience. You'll be part of a group that thrives on innovation and teamwork in the bustling heart of Cairo.</p><p><strong>Impact:</strong> Your role is pivotal in shaping our brand's image and fostering lasting customer relationships. You will directly contribute to customer retention, brand advocacy, and overall business growth, leaving a tangible mark on our success and reputation in the market.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites Us:</strong> We're seeking an <strong>Experienced</strong> professional with a proven track record, ideally <strong>1-3 years</strong> in a customer-facing role in Realestate </p></li><li><p><strong>Essential Skill Set:</strong></p><ul><li><p><strong>Customer Care:</strong> A genuine passion for nurturing customer relationships and ensuring satisfaction.</p></li><li><p><strong>Customer Service:</strong> Demonstrated ability to provide exceptional service and support across various channels.</p></li><li><p><strong>Customer Support:</strong> Expertise in resolving inquiries and issues efficiently and effectively.</p></li><li><p><strong>Communication Skills:</strong> Outstanding verbal and written communication, with the ability to articulate clearly and empathetically.</p></li><li><p><strong>Problem-Solving:</strong> A proactive and analytical approach to identifying issues and implementing swift, satisfactory solutions.</p></li><li><p><strong>Conflict Resolution:</strong> Skill in de-escalating tense situations and turning negative experiences into positive outcomes.</p></li><li><p><strong>CRM Software:</strong> Proficiency or strong familiarity with Customer Relationship Management tools.</p></li><li><p><strong>Active Listening:</strong> The ability to truly understand customer needs and concerns.</p></li><li><p><strong>Empathy:</strong> A natural capacity to connect with customers and understand their perspectives.</p></li><li><p><strong>Relationship Building:</strong> Proven ability to foster trust and long-term loyalty.</p></li><li><p><strong>Time Management:</strong> Excellent organizational skills to prioritize tasks and manage multiple interactions.</p></li><li><p><strong>Teamwork:</strong> A collaborative spirit and ability to work effectively within a diverse team.</p></li><li><p><strong>Professionalism:</strong> Upholding high standards of conduct and representation of the company.</p></li></ul></li><li><p><strong>Career Level Expectation:</strong> This role is perfectly suited for an <strong>Experienced</strong> individual eager to take on significant responsibilities and drive customer success.</p></li></ul><p></p>

<p>Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform &amp; grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation &amp; amenities. Inspect the VIP rooms in regards to cleanliness, maintenance &amp; amenities; ensure that the standard is respected. Check the birthday &amp; honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call &amp; send them amenities as per their request. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's in Tourism , Languages or any related Field.</p><p>( 0-3 ) years experience working with Opera or a related system.</p><p>Fluency in English is a must.</p><p>Additional languages are a plus.</p><p>Passion for guest service.</p><p>Excellent written and verbal communication, interpersonal and leadership skills.</p>

<p><strong>Role Description</strong></p><p>We are seeking a Production Engineer to join our production team in a full-time, on-site role. The ideal candidate must have previous experience in the food manufacturing industry and will be responsible for overseeing daily production operations, ensuring efficient workflow across production lines, achieving production targets, and driving continuous improvement in productivity, quality, and cost efficiency within a fast-paced FMCG environment.</p><p></p><p><strong>Role Responsibilities</strong></p><p></p><p>Supervise and control daily production operations across assigned production lines.</p><p>Ensure achievement of production targets in terms of output, quality, and efficiency.</p><p>Monitor production processes to minimize downtime, waste, and defects.</p><p>Coordinate with maintenance, quality, and warehouse teams to ensure smooth operations.</p><p>Optimize manpower allocation and shift performance to maximize productivity.</p><p>Follow up on raw materials availability and ensure proper usage during production.</p><p>Implement and support continuous improvement and lean manufacturing initiatives.</p><p>Ensure compliance with food safety, hygiene, and quality standards during production.</p><p>Prepare daily production reports and track KPIs (efficiency, yield, losses, etc.).</p><p>Identify operational issues and propose corrective and preventive actions.</p><p>Support implementation of new production processes, equipment, or product lines.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Agriculture, Science (Chemistry, Microbiology, Biochemistry), or any related field.</p></li><li><p>1–3 years of production experience in the food manufacturing industry (Food Industry experience is mandatory).</p></li><li><p>Strong understanding of production processes, line balancing, and efficiency improvement.</p></li><li><p>Good knowledge of GMP, HACCP, and food safety standards.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Ability to work under pressure in a fast-paced production environment.</p></li><li><p>Good leadership, communication, and teamwork skills.</p></li><li><p>Proficiency in reporting and basic production KPIs tracking.</p></li></ul><p></p>

<p>Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform &amp; grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation &amp; amenities. Inspect the VIP rooms in regards to cleanliness, maintenance &amp; amenities; ensure that the standard is respected. Check the birthday &amp; honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call &amp; send them amenities as per their request. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's in Tourism , Languages or any related Field.</p><p>( 0-3 ) years experience working with Opera or a related system.</p><p>Fluency in English is a must.</p><p>Additional languages are a plus.</p><p>Passion for guest service.</p><p>Excellent written and verbal communication, interpersonal and leadership skills.</p>

<p>Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform &amp; grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation &amp; amenities. Inspect the VIP rooms in regards to cleanliness, maintenance &amp; amenities; ensure that the standard is respected. Check the birthday &amp; honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call &amp; send them amenities as per their request. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in Tourism , Languages or any related Field.</li><li>( 0-3 ) years experience working with Opera or a related system.</li><li>Fluency in English is a must.</li><li>Additional languages are a plus.</li><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li></ul>

<p>Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform &amp; grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation &amp; amenities. Inspect the VIP rooms in regards to cleanliness, maintenance &amp; amenities; ensure that the standard is respected. Check the birthday &amp; honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call &amp; send them amenities as per their request. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's in Tourism , Languages or any related Field.</p><p>( 0-3 ) years experience working with Opera or a related system.</p><p>Fluency in English is a must.</p><p>Additional languages are a plus.</p><p>Passion for guest service.</p><p>Excellent written and verbal communication, interpersonal and leadership skills.</p>

<p>Job Description Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform &amp; grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation &amp; amenities. Inspect the VIP rooms in regards to cleanliness, maintenance &amp; amenities; ensure that the standard is respected. Check the birthday &amp; honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call &amp; send them amenities as per their request. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's in Tourism , Languages or any related Field.</p><p>( 0-3 ) years experience working with Opera or a related system.</p><p>Fluency in English is a must.</p><p>Additional languages are a plus.</p><p>Passion for guest service.</p><p>Excellent written and verbal communication, interpersonal and leadership skills.</p>

<p>Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform &amp; grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level. Check the lobby area in regards to cleanliness, light, ashtray, brochures , take on spot necessary action. Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation &amp; amenities. Inspect the VIP rooms in regards to cleanliness, maintenance &amp; amenities; ensure that the standard is respected. Check the birthday &amp; honey mooner expected for the day and sent the birthday cake with personalized card of the GM. Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests. Follow up on the long staying guest requests: give them a courtesy call &amp; send them amenities as per their request. To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out. Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in Tourism , Languages or any related Field.</li><li>( 0-3 ) years experience working with Opera or a related system.</li><li>Fluency in English is a must.</li><li>Additional languages are a plus.</li><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li></ul>

<p><strong>Planning Process:</strong></p><ul><li><p>Report on the performance of each specialty and per doctor.</p></li><li><p>Allocate proper housing for each doctor's clinic, while maintaining a good utilization of time and spaces.</p></li></ul><p><br><strong>Operations Excellence Process</strong>:</p><ul><li><p>Be presented in clinics to keep updated of general maintenance and biomedical maintenance issues.</p></li><li><p>Prepare of the OPD daily report concerning the occupancy of each doctor clinic and the apologies.</p></li><li><p>Notify the call center with cancellation, delays and rescheduling of doctors.</p></li><li><p>Report on the new findings of performance of the marketing campaigns.</p></li><li><p>Perform the daily round in clinics to keep updated of general maintenance and biomedical maintenance issues.</p></li><li><p>Prepare work schedules and maintain appropriate staffing levels including shift patterns and the number of staff required to meet demand.</p></li></ul><p><br><strong>Customer Satisfaction Process:</strong></p><ul><li><p>Maintains a continuous customer satisfaction level to all patients by preventing or handling their complaints either Official or unofficial.</p></li><li><p>Cooperate and collaborate with doctors, patients, nursing, technicians, coordinators, receptionists, customer service agents, medical director, marketing managers to ensure quality service rendered.</p></li></ul><p>&nbsp;Enhance customers and doctors' satisfaction by assisting in handling complaints, concerns and suggestions and providing appropriate follow-through.<br><strong>Innovation Process:</strong></p><ul><li><p>Build loyalty through customer service.</p></li><li><p>Redefine evaluation criteria for customer service.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree In Medicine, Dental or Pharmacy.</p></li><li><p>Have hospital Management postgraduate studies.</p></li><li><p>Must have experience in healthcare industries and preferred to have JCI or GAHAR accreditation experience.</p></li><li><p>Excellent communication and interpersonal skills for effective interaction with patients and staff.</p></li><li><p>Attention to detail and commitment to maintaining high standards of patient care.</p></li><li><p>Problem-solving skills and the ability to make decisions under pressure.</p></li></ul><p></p>