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Since 2003, Smart Gym has been a leading brand name in the Fitness Industry. With over 23 years of success, We've built a solid reputation through dedication, consistency and premium service delivery. We proudly operate 11 branches across Nasr City, Heliopolis, Sheraton & New Cairo, serving thousands of loyal members every day.<br>We’re currently looking for a dynamic Customer Experience Manager to lead customer engagement, ensuring the highest level of satisfaction and service excellence across all customer touchpoints. This role requires a hands-on leader with strong communication, problem-solving, and people management skills.<br>Key Responsibilities:-Build and maintain strong relationships with clients to ensure long-term satisfaction and retention.- Handle escalated customer issues with professionalism and efficiency.-Supervise day-to-day operations, ensuring smooth workflow and high service standards.- Set performance goals and KPIs for team members and monitor results.- Train, mentor, and motivate the team to deliver exceptional service.- Develop and implement customer service policies and procedures.- Collaborate with other departments (sales, operations, etc.) to ensure a seamless customer experience.- Analyze customer feedback and complaints to improve service quality.- Prepare and present regular reports on service performance to management.<br>Requirements:- Bachelor’s degree in Business Administration or a related field.- 3-5 years of experience as a Customer Experience Manager or a similar role.- Strong leadership, communication, and interpersonal skills.- Experience in handling complaints and conflict resolution.- Ability to work under pressure and manage a team effectively.<br>What We Offer:- Competitive salary + performance-based bonuses.- Medical & social insurance.- Free Gym Membership- Growth opportunities within a fast-expanding company.- A supportive and dynamic work environment.<br>If you're passionate about making an impact, growing your career and being part of a well-established yet forward-thinking company, then Smart Gym is the place for you.<br> You can also apply by sending your CV through email Hr.manager@smartgym4all.com
Presales Engineer Department: Pre Sales Engineering Location: Konecta Egypt - New Cairo Experience Level: 2 – 5 Years Employment Type: Full-Time JOB OVERVIEWWe are seeking a dynamic and technically grounded Presales Engineer to join our team at Konecta Egypt. In this role, the nominee will act as the crucial technical bridge between our enterprise customers and the account executive team, leading technical discoveries, architecting tailored infrastructure solutions, delivering compelling demonstrations, and directly driving commercial success. Whether the background is as a Pre-Sales Specialist, Solutions Architect, Technical Sales Engineer, or Technical Account Manager, the selected candidate will play a hands-on role in converting technical opportunities into closed revenue. KEY RESPONSIBILITIESArchitect robust, scalable architectures leveraging Servers, Storage (SAN/NAS/NVMe), Data Center enterprise designs, Hybrid Cloud environments, and Virtualization platforms (e.g., VMware, Hyper-V, Nutanix, KVM). Author tailored technical proposals, and detailed responses to RFPs, RFIs, and RFQs. Take direct accountability for meeting or exceeding assigned quota targets through technical leadership during the sales cycle. Delivery tailored technical presentations, product demonstrations, and Proofs of Concept (POCs) to technical decision-makers and C-level executives. Serve as a trusted advisor, translating complex infrastructure capabilities into clear business value and ROI analyses. Build deep, ongoing technical relationships with key decision-makers across mid-market and enterprise prospective client accounts. QUALIFICATIONS & SKILLSExperience: 2 to 5 years of hands-on experience in technical sales, solution architecture, pre-sales engineering, or technical account management. Core Technical Knowledge: Solid working knowledge of Data Center architecture, enterprise Servers & Storage. Communication & Presentation: Outstanding verbal and written communication skills; ability to articulate technical ideas to non-technical executives. Problem Solving & Multitasking: Strong problem-solving mindset with the ability to manage multiple complex customer evaluations simultaneously.
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<strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>
JOB DETAILSJob Title: Mechanical Community Management Senior Engineer Department: Community Management (Mechanical) Reports to: Community Management Team Leader Scope: MEPVacancies: 4Location: On Site (10th of Ramadan / Suez – El Ain El Sokhna / 6th of October / Elsadat City )<br>Responsibilities Execute preventive, corrective, and predictive maintenance for mechanical facility systems. Maintain and oversee water supply networks, sewage and drainage systems, pumping stations, and sewage lift stations. Conduct regular inspections of pumps, valves, pipelines, firefighting systems, HVAC mechanical components, and drainage networks, identifying risks and implementing corrective actions. Support the development and implementation of maintenance schedules to ensure timely task execution. Coordinate maintenance activities related to wastewater systems and stormwater networks to ensure uninterrupted operation. Collaborate with external contractors and vendors to ensure timely and high-quality delivery of specialized mechanical services. Assist in monitoring maintenance costs and propose cost-effective solutions without compromising quality or safety. Ensure all mechanical maintenance activities comply with health, safety, and environmental regulations, especially in wastewater and confined space operations. Respond to mechanical emergencies such as pump failures, pipe leakages, blockages, or flooding incidents to minimize downtime. Prepare technical reports, inspection records, and maintenance documentation.<br>Qualifications Education: Bachelor’s in Mechanical or Electromechanical Engineering Experience: 3–6 years of experience in facility or industrial maintenance (MEP-focused) with hands-on exposure to water networks, drainage systems, pumping systems, and sewage lift stations Certifications: HSE certifications are an advantage Skills: Strong technical knowledge of HVAC, plumbing, pumps, troubleshooting, vendor coordination, safety compliance, documentation, and reporting Languages: Excellent English proficiency
Company Description Czech Service Center is an automotive service facility dedicated to providing reliable maintenance and repair services for a wide range of vehicles. The center focuses on delivering high-quality technical work supported by professional customer care. Team members collaborate to ensure that each vehicle is serviced efficiently, safely, and in line with industry standards. The environment is fast-paced and service-oriented, offering opportunities for growth for individuals who are committed to customer satisfaction and operational excellence. Role Description : <br>The Reception Manager is responsible for managing the reception for ensuring smooth coordination between customers, service advisors, engineers, technicians, and management.<br>Key responsibilities include welcoming customers, managing appointments, coordinating vehicle check-in and check-out, following up on vehicle status, and ensuring customers receive clear and timely updates regarding inspections, repairs, costs, and delivery times.<br>The Reception Manager will also supervise reception staff, organize daily workflow, maintain accurate customer and vehicle records, review basic service documentation and billing information, and coordinate closely with engineers and technicians to ensure efficient communication and workflow.<br>This is a full-time, on-site position based in New Cairo. The successful candidate should be professional, organized, customer-focused, and capable of managing a busy reception area while maintaining high service standards.<br>Qualifications Minimum 3 years of proven experience in reception management . Experience in an automotive service center, dealership, or technical environment is highly preferred. Ability to coordinate effectively with engineers, technicians, service advisors, and customers. Strong organizational and time-management skills. Ability to supervise reception staff and manage daily front-desk operations. Ability to handle customer complaints and difficult situations professionally and calmly. Good understanding of vehicle service processes and repair workflows is an advantage.
???? We're Hiring: Senior Motion Designer???? Cairo, Egypt | Full-time | On-site At Think Human, we believe the best ideas come to life through creativity, craft, and people. As we continue to grow our Egypt creative team, we're looking for a Senior Motion Designer who can transform ideas into compelling visual stories. Someone who combines strong design thinking with motion expertise and understands how animation, typography, sound, and storytelling come together to create work that captures attention and makes an impact. If you thrive in a fast-paced agency environment, enjoy working across multiple brands, and are passionate about pushing creative boundaries, we'd love to hear from you.<br>What You'll DoConceptualize and create high-quality motion graphics, animations, and visual content across digital and social platforms. Translate creative concepts, scripts, and storyboards into engaging motion design executions. Work across a variety of formats, including social media content, digital campaigns, brand films, presentations, explainers, and promotional videos. Collaborate closely with Art Directors, Designers, Copywriters, Social Media, Strategy, and Production teams to bring creative ideas to life. Take ownership of motion projects from concept and storyboarding through animation and final delivery. Apply strong principles of design, typography, composition, timing, transitions, and visual storytelling. Adapt existing brand identities and key visuals into dynamic motion content while maintaining brand consistency. Provide creative input and contribute ideas during brainstorming and campaign development. Manage multiple projects and deadlines while maintaining a consistently high standard of creative execution. Stay up to date with emerging motion design trends, techniques, tools, and technologies. Support and guide junior team members when needed, sharing knowledge and helping elevate the overall quality of the team's work.<br>What We're Looking For✔ 6+ years of experience in motion design, preferably within a creative, advertising, or marketing agency.✔ A strong portfolio demonstrating advanced motion graphics, animation, design, and visual storytelling skills.✔ Advanced proficiency in Adobe After Effects, with strong knowledge of Adobe Premiere Pro, Illustrator, and Photoshop.✔ Strong understanding of design fundamentals, typography, composition, animation principles, pacing, and transitions.✔ Ability to develop creative concepts and translate static ideas into engaging motion experiences.✔ Experience working across social media, digital campaigns, and branded content.✔ Excellent attention to detail and the ability to maintain high creative standards under tight deadlines.✔ Strong organization and time-management skills, with the ability to handle multiple projects simultaneously.✔ A collaborative mindset and the ability to work effectively with multidisciplinary creative teams.✔ A proactive attitude, strong creative judgment, and the confidence to take ownership of projects from brief to final execution.<br>Why Think Human? We're more than an agency we're a team of passionate thinkers, creators, strategists, and problem-solvers who believe great work happens through collaboration, curiosity, and continuous learning. You'll have the opportunity to work with exciting regional and international brands, contribute to bold and award-worthy creative work, and grow alongside talented professionals who genuinely care about what they create. If you're ready to bring ideas to life, push the boundaries of motion, and create work that moves people, we'd love to meet you.
Key Responsibilities:<br><br>Develop, maintain, and enhance full-stack web applications using C#/. NET for backend services and Type Script/Java Script, HTML, and CSS for frontend development. Design and implement scalable, secure, and maintainable RESTful APIs following best practices for resource modeling, validation, versioning, and error handling. Build responsive and user-friendly interfaces while ensuring optimal performance and cross-browser compatibility. Design, develop, and optimize relational databases such as MySQL, Postgre SQL, or SQL Server, including complex queries, indexing, and performance tuning. Apply software engineering best practices including clean architecture, separation of concerns, dependency injection, and code reusability. Troubleshoot and resolve production issues across frontend, backend, and database layers using a structured root-cause analysis approach. Develop and maintain unit tests and integration tests to ensure application stability, reliability, and quality. Participate actively in code reviews, providing constructive feedback to improve code quality, security, maintainability, and performance. Collaborate closely with Product Managers, Designers, and stakeholders to clarify requirements and deliver effective technical solutions. Own features end-to-end, from UI development and API implementation to database design, deployment, and post-release support. Contribute to Agile development processes, continuously improving delivery practices, system performance, and overall engineering standards.<br><br><br>Minimum Requirements<br><br>Minimum 3 years of hands-on Full Stack Development experience. Strong English communication skills (written and verbal). Proven production experience with C#/. NET, Type Script/Java Script, HTML, CSS, and relational databases. Demonstrated experience building and supporting end-to-end applications in a professional environment.
Infrastructure Engineers – Wet & Dry Utilities<br>We are expanding our Infrastructure Team and are looking for talented engineers across multiple seniority levels, from Junior Engineers to Head of Department, with experience or interest in Wet & Dry Utilities.<br>Open Levels Infrastructure Leader Engineer Head of Infrastructure Department<br>Key Responsibilities Depending on seniority level, responsibilities will include:Design and coordination of Wet & Dry Utility Networks for infrastructure and multidisciplinary projects. Prepare and review utility layouts, profiles, sections, details, calculations, and technical deliverables. Coordinate utility routes, corridors, levels, crossings, and interfaces between different networks. Coordinate infrastructure designs with roads, grading, landscape, architectural, structural, electrical, and MEP disciplines. Ensure designs comply with project requirements, applicable codes, standards, and authority regulations. Prepare and/or review technical reports, specifications, BOQs, and tender documents. Identify and resolve utility clashes and multidisciplinary coordination issues. Participate in technical and project coordination meetings. Senior-level candidates will be expected to provide technical guidance, design reviews, and mentoring to junior team members. Department Head candidates will additionally oversee technical delivery, team performance, resource planning, quality standards, client coordination, and department development.<br>General Requirements Bachelor's degree in Civil Engineeringminimum 10 years of experience Relevant experience in infrastructure design and Wet & Dry Utility coordination, according to the applied seniority level. Experience within an engineering consultancy or multidisciplinary design environment is preferred. Good understanding of utility layouts, corridors, crossings, clearances, and multidisciplinary interfaces. Proficiency in Auto CAD; knowledge of Civil 3D and relevant infrastructure design software is preferred. Knowledge of applicable local and international engineering codes and standards. Strong technical, coordination, communication, and problem-solving capabilities. Good command of written and spoken English. Experience with Egyptian and/or GCC projects is an advantage.
WE ARE HIRING | HEAD OF STRUCTURAL ENGINEERING<br>We are looking for an experienced and dynamic Head of Structural Engineering to join our growing consultancy team located in El-Sheikh Zayed, Egypt. Our company is involved in mixed-use, commercial, residential, hospitality, and large-scale development projects across Egypt, the Middle East, and Africa. We are looking for a strong technical leader who can combine engineering expertise, team leadership, responsibility, commitment, and strong communication skills.<br><br>Key Responsibilities<br>▪️ Lead and manage the Structural Engineering Department and its project teams.<br>▪️ Take responsibility for the quality, delivery, coordination, and performance of structural projects.<br>▪️ Lead structural design, analysis, detailing, and design reviews across different project stages.<br>▪️ Review & ensure compliance with international & local codes, standards, & authority requirements.<br>▪️ Coordinate effectively with Architecture, MEP, BIM, and other disciplines.<br>▪️ Lead & mentor team, develop team capabilities, & create a collaborative & productive environment.<br>▪️ Manage project priorities, deadlines, resources, and time management.<br>▪️ Prepare and review manpower estimates, project programs, fee proposals, and technical proposals.<br>▪️ Assess project requirements and allocate the appropriate structural resources and expertise.<br>▪️ Participate in client meetings, technical discussions, presentations, and coordination meetings.<br>▪️ Ensure effective communication with clients, consultants, contractors, and internal teams.<br><br>Required Skills & Experience<br>Strong experience in structural design & design review.<br>Strong knowledge of structural codes, standards, & design practices.<br>Excellent problem-solving, decision-making, and responsibility/ownership mindset.<br>Strong interpersonal & communication skills, and ability to socialize, motivate, & lead effectively.<br>Experience in BIM workflows & multidisciplinary coordination, with good knowledge of Navisworks & coordination.<br>Ability to estimate manpower, resources, fees, & time requirements for projects and proposals.<br>Strong organizational and time-management skills.<br>Excellent spoken and written English.
Core Responsibilities:-Develop and activate Short & long-term plans for providing inpatient medical services. Implement daily medical care delivery plans in accordance with hospital standards. Prepare and monitor monthly registrars’ schedules and ensure compliance. Evaluate cases referred to the hospital and ensure proper admission procedures. Assess discharge requests for patient safety and compliance with the law. Supervise the use of hospital coding systems (e.g., code blue) and ensure proper documentation. Review and ensure implementation of Clinical Pharmacy recommendations. Report long-stay cases, identify root causes, and propose resolutions to the Medical Director. Ensure accurate and complete documentation of patient care in medical Records. Oversee daily consultant ward rounds to ensure patient review, plan of care updates, and adherence to clinical protocols. Participate in DAMA monitoring and retention process. Responsible for timely response to OVRs and implementation of corrective actions. Prepare the Inpatient Department Manual in collaboration with the Quality Department. Review mortality cases and submit reports to the Medical Director and Quality Department. Organize monthly departmental meetings with registrars to review the issues and operational incidents and follow up on corrective action plans. Support staff development, training, and adherence to policies and procedures. Collaborate with the Quality Department to maintain standards in documentation and patient care. Investigate complaints from patients or families, implement corrective measures, and report to the Medical Director. Implement and monitor related quality policies within the inpatient department. Submit daily reports to the Medical Director on violations, complaints, or non-compliance, with corrective actions Requirements:-Master’s degree in clinical medicine. 5 years’ experience in medical management. Hospital Management educational degree or MBA degree is preferred.
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<p>Designs, builds, and operates production-grade Java microservices on Spring Boot. Owns the full delivery lifecycle: API design, data modelling, messaging, observability, CI/CD, and on-call support. Collaborates closely with Product, QA, and SRE teams to deliver reliable, scalable services. Provides architectural guidance, makes key technical decisions, and mentors other developers. The role involves ensuring best practices, optimizing performance, and aligning technical solutions with business goals while building secure, high-performing distributed systems.</p><br><p><strong>Role and Responsibilities :</strong></p><br><ul><li>Design and implement high-performance, scalable microservices using Java 17+ and Spring Boot</li><li>Own end-to-end API design including versioning, idempotency, error contracts, and OpenAPI specifications</li><li>Architect microservices following bounded contexts, saga patterns, and proper service decomposition</li><li>Enforce security best practices including OAuth2, JWT, secure coding, and vulnerability remediation</li><li>Integrate and manage event-driven systems using Apache Kafka</li><li>Optimize application performance through JVM tuning, caching strategies, profiling, and latency reduction</li><li>Optimize database/SQL performance through indexing strategies, query tuning, and EXPLAIN plan analysis</li><li>Manage and optimize scalable distributed systems in the cloud (AWS)</li><li>Design and implement serverless solutions (AWS Lambda, API Gateway, Step Functions)</li><li>Utilize scripting languages (Python, Node.js) for tooling, automation, and auxiliary services</li><li>Participate in on-call rotations and production incident resolution</li><li>Conduct code reviews and mentor less-experienced engineers</li><li>Communicate regularly with the engineering manager, QA teams, and other developers regarding progress on the technology roadmap</li><li>Leverage AI-assisted development tools to accelerate coding, debugging, testing, and documentation workflows</li><li>Drive automation using AI across the software lifecycle — design, development, testing, support, log analysis, and ticket summarization</li><li>Produce quality code, raising the bar for team performance and speed</li><li>Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks</li></ul> </div>
<p>The in-house designer will work closely with the marketing team to create visual assets that support the overall marketing strategy. They will ensure that all designs align with the brand s identity and resonate with the target audience. Duties Design graphics for digital and print marketing materials. Collaborate with the marketing team to create compelling visuals for campaigns. Develop branding materials, including logos, brochures, and packaging. Ensure all design work adheres to brand guidelines and industry best practices. Revise and iterate on designs based on feedback from stakeholders. Stay updated on design trends and tools to enhance creativity and effectiveness. KPIs Timeliness of project delivery. Quality and creativity of design outputs (measured through feedback). Consistency of designs with brand guidelines. Effectiveness of visual content in driving engagement (e.g., click-through rates). Several design revisions are required before final approval. Contribution to overall campaign performance (e.g., sales impact). Overlapping Areas: Content Creation: Related to the Senior Marketing Executive Manager and Digital Marketing Manager regarding visual content. Branding: Aligns with the Marketing Director for brand consistency.</p><p>Software Scope The in-house designer will create visual content that aligns with the overall marketing strategy. This includes:</p><ul><li>Brand Identity : Designing logos, color schemes, and typography that reflect the brand.</li><li>Digital Assets: Creating graphics for social media, websites, email campaigns, and digital advertisements.</li><li>Print Materials : Designing brochures, flyers, posters, and other print collateral.</li><li>User Experience (UX) Design : Working on website layouts and ensuring a user-friendly experience.</li><li>Presentation Design: Crafting visually appealing presentations for internal and external stakeholders.</li></ul><p>Software Proficiency The designer should be skilled in the following software :</p><ul><li>Adobe Creative Suite</li><li>Adobe Photoshop: For photo editing and creating graphics.</li><li>Adobe Illustrator: For vector graphics and logo design.</li><li>Adobe InDesign: For layout design, especially for print materials.</li><li>Figma or Sketch: For UI/UX design and prototyping.</li><li>Canva: For quick graphic creation, especially for social media and digital marketing assets.</li><li>Adobe XD or InVision: For prototyping and user interface design.</li><li>Microsoft PowerPoint or Google Slides: For creating presentations.</li><li>Web Design Tools: Basic knowledge of HTML/CSS /WordPress can be beneficial for website design and collaboration with developers.</li><li>Project Management Tools: Familiarity with tools like Trello, Asana, or Monday.com for project tracking and collaboration.</li></ul><p>2D and 3D Design Scope and Required Skills</p><p>2D Design The designer will work on various 2D design elements, which include:</p><ul><li>Graphic Design: Creating logos, banners, infographics, and other visual content.</li><li>Illustrations: Developing custom illustrations for branding and marketing materials.</li><li>User Interface (UI) Design: Designing layouts for websites and applications to enhance user experience.</li></ul><p>Software Proficiency for 2D Design:</p><ul><li>Adobe Photoshop: For image editing and composition.</li><li>Adobe Illustrator: For vector graphics and illustrations.</li><li>Figma or Sketch: For UI design and prototyping.</li></ul><p>3D Design The designer may also engage in 3D design, especially if the marketing strategy involves product visualization or immersive experiences. This includes:</p><ul><li>3D Models: Creating realistic product models for marketing materials or advertisements.</li><li>Animations: Developing 3D animations for video content or digital ads.</li><li>Virtual Reality (VR) and Augmented Reality (AR): Designing experiences that allow users to interact with products in a virtual space.</li></ul><p>Software Proficiency for 3D Design:</p><ul><li>Autodesk Maya or Blender: For 3D modeling and animation.</li><li>Cinema 4D: For motion graphics and 3D design.</li><li>3ds Max: For architectural visualization and product design.</li><li>Unity or Unreal Engine: For developing interactive experiences in VR/AR.</li></ul><p><strong>Desired Candidate Profile</strong></p>The in-house designer will work closely with the marketing team to create visual assets that support the overall marketing strategy. They will ensure that all designs align with the brand s identity and resonate with the target audience. Duties Design graphics for digital and print marketing materials. Collaborate with the marketing team to create compelling visuals for campaigns. Develop branding materials, including logos, brochures, and packaging. Ensure all design work adheres to brand guidelines and industry best practices. Revise and iterate on designs based on feedback from stakeholders. Stay updated on design trends and tools to enhance creativity and effectiveness. KPIs Timeliness of project delivery. Quality and creativity of design outputs (measured through feedback). Consistency of designs with brand guidelines. Effectiveness of visual content in driving engagement (e.g., click-through rates). Several design revisions are required before final approval. Contribution to overall campaign performance (e.g., sales impact). Overlapping Areas: Content Creation: Related to the Senior Marketing Executive Manager and Digital Marketing Manager regarding visual content. Branding: Aligns with the Marketing Director for brand consistency. Software Scope The in-house designer will create visual content that aligns with the overall marketing strategy. This includes: Brand Identity : Designing logos, color schemes, and typography that reflect the brand. Digital Assets: Creating graphics for social media, websites, email campaigns, and digital advertisements. Print Materials : Designing brochures, flyers, posters, and other print collateral. User Experience (UX) Design : Working on website layouts and ensuring a user-friendly experience. Presentation Design: Crafting visually appealing presentations for internal and external stakeholders. Software Proficiency The designer should be skilled in the following software : Adobe Creative Suite Adobe Photoshop: For photo editing and creating graphics. Adobe Illustrator: For vector graphics and logo design. Adobe InDesign: For layout design, especially for print materials. Figma or Sketch: For UI/UX design and prototyping. Canva: For quick graphic creation, especially for social media and digital marketing assets. Adobe XD or InVision: For prototyping and user interface design. Microsoft PowerPoint or Google Slides: For creating presentations. Web Design Tools: Basic knowledge of HTML/CSS /WordPress can be beneficial for website design and collaboration with developers. Project Management Tools: Familiarity with tools like Trello, Asana, or Monday.com for project tracking and collaboration. 2D and 3D Design Scope and Required Skills 2D Design The designer will work on various 2D design elements, which include: Graphic Design: Creating logos, banners, infographics, and other visual content. Illustrations: Developing custom illustrations for branding and marketing materials. User Interface (UI) Design: Designing layouts for websites and applications to enhance user experience. Software Proficiency for 2D Design: Adobe Photoshop: For image editing and composition. Adobe Illustrator: For vector graphics and illustrations. Figma or Sketch: For UI design and prototyping. 3D Design The designer may also engage in 3D design, especially if the marketing strategy involves product visualization or immersive experiences. This includes: 3D Models: Creating realistic product models for marketing materials or advertisements. Animations: Developing 3D animations for video content or digital ads. Virtual Reality (VR) and Augmented Reality (AR): Designing experiences that allow users to interact with products in a virtual space. Software Proficiency for 3D Design: Autodesk Maya or Blender: For 3D modeling and animation. Cinema 4D: For motion graphics and 3D design. 3ds Max: For architectural visualization and product design. Unity or Unreal Engine: For developing interactive experiences in VR/AR.
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<p><strong>Job Purpose</strong></p><br>
<p>Design, develop, test, and deploy enterprise web applications using .NET technologies and SQL Server, while collaborating with cross-functional teams to deliver scalable and efficient solutions.</p><br>
<p><strong>Core Responsibilities</strong></p><br>
<ul>
<li>Application Development:<br>
– Develop web-based enterprise software using .NET Framework and .NET Core technologies<br>
– Build and maintain modules across HR, CRM, Scheduling, Operations, and Inventory systems<br>
– Customize and enhance ERP features to meet evolving business requirements<br>
– Participate in full SDLC including requirements, design, coding, testing, deployment, and maintenance<br>
– Optimize performance and maintain reliability of applications</li>
<li>Backend & Database Engineering:<br>
– Design and maintain SQL Server databases, schemas, and stored procedures<br>
– Write efficient SQL queries and functions<br>
– Work with SQL Server, Oracle, MySQL and cross-system data flows<br>
– Ensure data integrity, performance, and availability</li>
<li>Systems Integration:<br>
– Integrate applications with ERP systems and third-party APIs<br>
– Enable cross-department data sharing and automation<br>
– Support interoperability between Logistics, Finance, HR, and Operations systems<br>
– Build workflow systems and dynamic forms</li>
<li>Technical Collaboration:<br>
– Collaborate with internal stakeholders to gather requirements<br>
– Work with Project Managers on planning and delivery<br>
– Troubleshoot production issues and implement fixes and enhancements</li>
</ul>
<p><strong>Skills & Experiences</strong></p><br>
<ul>
<li>10–14 years of experience in software development</li>
<li>Strong experience in .NET (ASP.NET, VB.NET)</li>
<li>Proficiency in Python, JavaScript, HTML, CSS, JSON, XML</li>
<li>Strong database experience (SQL Server, Oracle, MySQL, MongoDB)</li>
<li>Experience with Visual Studio, SSMS, SSIS, SSRS, Docker</li>
<li>Exposure to Power BI and AI tools is a plus</li>
<li>ERP systems experience is a plus</li>
<li>Bachelor’s or Master’s degree in relevant field</li>
<li>Strong English communication skills</li>
</ul>
<p><strong>Core Competencies</strong></p><br>
<ul>
<li>Analytical thinking</li>
<li>Problem solving</li>
<li>Technical design capability</li>
<li>Cross-functional collaboration</li>
<li>Agile mindset</li>
<li>Commitment to code quality and documentation</li>
</ul>
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Company Description Al Mumayaz Information Services is a Premium Etisalat Channel Partner operating across the United Arab Emirates. With a strategic base in Dubai, the company focuses on sales and account management, delivering telecom services and solutions to customers in all seven emirates. Its strong regional presence enables responsive customer support and efficient service delivery. Team members benefit from working in a dynamic, performance-driven environment with opportunities to grow in the telecommunications and sales sectors. Role Description The Telesales Executive is a full-time, on-site role based in Cairo. The role involves making outbound calls to potential and existing customers, presenting Etisalat products and services, and closing sales in line with company targets. Daily tasks include qualifying leads, following up on inquiries, maintaining accurate records in the CRM system, and providing clear information on offers, pricing, and service features. The Telesales Executive will handle customer questions, resolve basic support issues, and coordinate with internal teams to ensure a smooth onboarding process. The role also requires adhering to call quality standards, meeting performance metrics, and contributing feedback to improve sales scripts and processes. Qualifications Candidates should possess strong Communication skills, including clear spoken English and Arabic and active listening abilities. Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve concerns, and maintain a positive customer experience. Candidates should possess Sales and Lead Generation skills to identify prospects, present solutions, negotiate, and close deals. Relevant experience in telesales, call center operations, or telecom services is beneficial. Ability to work with CRM or call management systems, manage time effectively, and meet performance targets is preferred. High school diploma or equivalent required; further education in Business, Marketing, or related fields is an advantage.
A leading telecom company is seeking an experienced Vendor Relations Senior Manager to lead strategic relationships with key vendors and service providers, ensuring strong supplier performance, contractual compliance, service quality, and cost efficiency.<br><br>Key Responsibilities:<br><br>Develop and maintain strong strategic relationships with key vendors and service providers Manage the end-to-end vendor relationship lifecycle, from onboarding and contracting through performance evaluation and renewal Monitor vendor performance against agreed SLAs, KPIs, and contractual obligations Lead commercial negotiations, contract renewals, and service-level discussions with strategic vendors Identify opportunities for cost optimization, service improvement, and value creation Collaborate with Procurement, Finance, Legal, Technology, Operations, and other stakeholders to ensure effective vendor management Establish and maintain vendor governance frameworks, performance reviews, and escalation processes Identify, assess, and mitigate vendor-related operational, financial, and compliance risks Resolve complex vendor issues and disputes while maintaining strong long-term partnerships Conduct regular business reviews with key vendors and ensure continuous improvement in service delivery Maintain accurate vendor performance records, contracts, and related documentation Lead and develop the vendor management team and ensure adherence to company policies and procedures<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Supply Chain, Engineering, or a related field8-12 years of experience in vendor management, supplier relationship management, procurement, or commercial operations Proven experience managing strategic vendors within telecom, technology, IT, or other large-scale organizations Strong experience in contract management, SLA/KPI management, negotiations, and vendor performance management Excellent negotiation, communication, and stakeholder management skills Strong analytical and problem-solving capabilities Experience managing multiple strategic vendors and complex commercial relationships Strong leadership and team management skills Good knowledge of ERP, procurement, and vendor management systems
We're Hiring on Behalf of Amazon | BIM360/ACC Support Consultant As an outsourcing partner supporting Amazon, we are currently hiring a BIM360/ACC Support Consultant to join Amazon's Construction Technology team. This is an exciting opportunity to provide technical support, platform administration, user management, project setup, and training across Autodesk BIM360/ACC, while working closely with construction teams, project stakeholders, and internal technology teams to ensure smooth platform adoption and efficient project delivery.<br>Key Responsibilities Provide end-to-end BIM360/ACC technical support, troubleshooting, and issue resolution. Manage user accounts, roles, permissions, project access, and onboarding. Configure projects, templates, folder structures, workflows, checklists, and project settings. Support major BIM360/ACC modules including Document Management, Project Management, Design Collaboration, Model Coordination, Field Management, and Project Admin. Analyze technical issues, identify root causes, document solutions, and escalate complex cases when required. Conduct BIM Essentials and Project Admin training and create user guides, documentation, and training materials. Work closely with construction managers, project teams, operations engineering, and regional BIM Technology teams. Develop and maintain SOPs, best practices, and knowledge-base documentation. Track support tickets, SLA performance, platform usage, and adoption metrics. Identify opportunities for process improvement, automation, and efficiency gains.<br>???? Requirements2+ years of experience in customer support, technical support, or a similar role, preferably within construction technology or Saa S. Strong hands-on experience with Autodesk BIM360/ACC. Experience with remote troubleshooting and ticketing/case management systems. Strong knowledge of Excel, including Pivot Tables, Power Pivot, and data analysis. Knowledge of CSV and XML data formats. Excellent written and verbal English communication skills. Strong analytical and problem-solving abilities. Ability to explain technical concepts clearly to non-technical users. Strong customer-service mindset with patience and professionalism. Ability to work independently and adapt existing solutions to new scenarios.<br>⭐ Nice to Have Knowledge of ISO 19650 and BIM standards. Experience with bulk user management and scripting/automation. Familiarity with APIs and system integrations. Knowledge of project management methodologies and construction delivery processes. Additional languages such as Spanish, French, or German.<br>???? Tools Autodesk ACC | BIM360 | Excel | CSV | XML | AI???? Experience: 2+ years ???? Technical Assessment: No ???? Priority: High Interested? Apply now and take the next step in your career supporting Amazon's global construction technology operations.
About noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. noon’s mission: Ring every doorbell, everyday.<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. Manage a large cluster of dark stores Ensure Key output/input KPIs are met across dark stores in terms of:Customer Experience Quality Control Managing and motivating a team of Assistant Managers, Supervisors, Team Leaders, and other on ground positions. Assist in resource planning / budgeting Control and Lead daily meetings ensuring consistency across operational teams Attracting and recruiting the best talent<br>What you'll need:Bachelor’s Degree in Logistics or Supply Chain Management or a similar role Minimum 6 years of experience in Q-commerce in a related field Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance. Excellent analytical skills as well as strong business acumen. Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.<br><br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original. noon is not for everyone; readiness to adapt, pivot, and learn is essential.
<p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><p>Team Leadership & Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><p>Quality Control & Inspections: Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><p>Inventory & Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><p>Guest Service & Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><p>Health & Safety Compliance: Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene & Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><p>Administrative Support & Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><p>Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People & Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel </p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development & Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience/Certificates/Education</p><p>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><p>Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field.</p><p>Skills & Attributes:</p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul><p>Language:</p><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><p>Additional Information</p><p>What awaits you...</p><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul>
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<p><strong>JOB TITLE</strong><br>Associate Manager - Commercial LHH | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>The Associate Manager – Commercial is responsible for supporting local stores with sourcing and merchandising activities, as well as sales developmentthrough visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores. The role holder is responsible for ensuring the quality and efficiency of the stores while managing all suppliers.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Maintain contacts with the vendors in order to ensure timely delivery of goods and ensure inventory plans are executed to meet the required standards.</li><li>Partner with merchants to forecast the future trends and predict exact demand while ensuring that products are delivered on time.</li><li>Manage and develop effective weekly, monthly, quarterly and yearly merchandise plans.</li><li>Lead and oversees the buying requirements and formulate a buying plan and budget for the brand/category and ensures proper monitoring of order.</li><li>Assist in communicating comprehensive product and financial strategies while overseeing pricing procedures.</li><li>Collaborate closely with store’s team to ensure optimal execution of Planograms</li><li>Ensure accurate execution of in-store visual merchandising standards and guidelines.</li><li>Coordinates regular meetings with Operation Managers/Store Managers to share insights arising from market dynamics and brand/category performance.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Business or Marketing.</li><li>2+ years in a similar position.</li><li>Strong planning and organization.</li><li>Strong planning and organization.</li><li>Product/category/brand knowledge.</li><li>Analytical skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers.<br>As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Key Responsibilities Deliver engaging and effective training programs for German-speaking Customer Service Associates. Conduct new hire training, refresher sessions, and continuous learning programs. Assess trainees' language proficiency, communication skills, and product knowledge. Monitor trainee performance and provide coaching, feedback, and development plans. Develop, maintain, and update training materials, assessments, and learning content. Partner with Operations and Quality teams to identify training needs and performance gaps. Track training effectiveness and prepare reports on trainee progress and readiness. Support employees in improving customer experience, communication, and service excellence standards.<br>Qualifications Fluent German language proficiency (C1/C2 preferred). Minimum 2-3 years of experience as a Trainer, Customer Service Trainer, Language Trainer, Learning Specialist, or a similar training role. Experience delivering training programs for customer service, customer support, or contact center teams. Strong understanding of customer service operations and best practices. Excellent presentation, facilitation, coaching, and communication skills. Strong interpersonal skills with the ability to engage, motivate, and develop employees. Ability to assess learning needs and adapt training approaches accordingly. Proficiency in Microsoft Office applications and reporting tools. Bachelor's degree is preferred.