Shipping representative Jobs

<p>Develop and execute business development strategies to grow Tawzef s corporate client portfolio. Lead, manage, and support the Business Development team to achieve sales targets. Identify new business opportunities across different industries and market segments. Approach corporate decision-makers, including HR Managers, CEOs, Business Owners, Operations Managers, Procurement Managers, and senior executives. Promote Tawzef s full service portfolio, including recruitment, outsourcing, payroll outsourcing, Employer of Record, HR consultancy, assessments, and salary survey solutions. Build and maintain strong relationships with new and existing corporate clients. Manage the full sales cycle from lead generation, qualification, meetings, proposals, negotiation, and closing. Review and manage the BD pipeline, sales activities, conversion rates, proposals, and revenue forecasts. Support the team in opening new accounts and handling strategic or high-potential opportunities. Cross-sell and upsell Tawzef s services based on client needs. Prepare and review proposals, quotations, commercial offers, and service presentations. Monitor market trends, competitor activities, and client needs to identify growth opportunities. Ensure proper CRM updates, reporting, follow-up discipline, and sales documentation. Coach and guide BD team members on prospecting, client communication, objection handling, and closing techniques. Coordinate with internal departments to ensure smooth client onboarding and service delivery. Achieve monthly, quarterly, and annual revenue targets.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, Human Resources, Commerce, or a related field.</li><li>Proven experience as a Business Development Manager, Sales Manager, Corporate Sales Manager, or similar B2B sales leadership role.</li><li>Strong background in B2B sales, corporate sales, business development, client acquisition, or account management.</li><li>Experience managing or supervising a sales/business development team is preferred.</li><li>Strong experience in selling services to corporate clients.</li><li>Previous experience in recruitment, outsourcing, HR services, payroll, consultancy, marketing agencies, or B2B service providers is highly preferred.</li><li>Strong ability to approach decision-makers and open new corporate accounts.</li><li>Proven track record in achieving sales targets and driving revenue growth.</li><li>Strong understanding of sales pipeline management, forecasting, proposal follow-up, and conversion tracking.</li><li>Excellent communication, presentation, negotiation, and persuasion skills.</li><li>Ability to handle objections, protect profitability, and close business deals.</li><li>Strong leadership, coaching, and team management skills.</li><li>Good market awareness and ability to identify new business opportunities.</li><li>Good command of English.</li><li>Professional user of LinkedIn and digital prospecting tools.</li><li>Experience using CRM systems or sales tracking tools is preferred.</li><li>Target-driven, commercially aware, proactive, and results-oriented.</li></ul>

<p>The Food Safety &amp; Hygiene Supervisor is responsible for establishing, monitoring, and maintaining the highest standards of food safety, sanitation, and hygiene across all Food &amp; Beverage outlets, kitchens, banqueting, and storage facilities at Novotel Cairo Airport. This role ensures full compliance with Accor s ALLSAFE standards, HACCP, ISO 22000 principles, and local regulations set by the Egyptian National Food Safety Authority (NFSA).</p><p>Key Responsibilities</p><ol><li>Hygiene &amp; HACCP Compliance: Conduct daily inspections of all kitchens, food preparation areas, guest outlets, store rooms, and stewarding facilities to ensure strict hygiene standards. Monitor critical control points (CCPs) including food storage temperatures, cooking/cooling logs, defrosting procedures, and cross-contamination risks. Oversee personal hygiene standards for all food handlers (uniforms, hair restraints, handwashing practices, and health certificates). Ensure proper chemical usage, dosing, and safety data sheet (SDS) compliance across kitchen and stewarding areas.</li><li>Audits &amp; Lab Testing: Coordinate regular third-party audits (e.g., Cristal, Bureau Veritas, SGS) and internal Accor hygiene assessments. Manage routine microbiological testing for food samples, surface swabs, ice machines, and water quality in coordination with accredited laboratories. Supervise the integrated Pest Control management program, reviewing technician reports and following up on recommended preventive actions.</li><li>Training &amp; Education: Develop and deliver mandatory Food Safety and Personal Hygiene training programs for all new hires and existing kitchen/F&amp;B staff. Maintain comprehensive training logs in coordination with the Talent &amp; Culture department to satisfy audit requirements.</li><li>Supplier Quality &amp; Receiving: Inspect receiving dock operations to verify supplier delivery conditions, vehicle hygiene, product temperatures, and expiry dates. Participate in supplier audits and quality reviews in coordination with the Purchasing department.</li><li>Documentation &amp; Incident Management: Maintain up-to-date HACCP documentation, corrective action logs, and audit reports. Investigate any guest complaints or internal incidents related to food safety, implementing immediate corrective and preventive actions.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Food Science, Microbiology, Environmental Health, Hospitality Management, or a related field.</p><p>Experience: Minimum 2 3 years of experience in a food safety/hygiene role within a 4-star or 5-star international hotel chain.</p><p>Certifications: Certified HACCP Level 3 or 4, ISO 22000 Internal Auditor certification preferred.</p><p>Knowledge: Deep understanding of Egyptian National Food Safety Authority (NFSA) regulations and Accor hygiene standards.</p><p>Languages: Fluent in Arabic and English (written and spoken).</p><p>Skills: Strong observational skills, detail-oriented, and effective communication and coaching capabilities.</p>

<p>We are hiring a<strong> Sales Specialist - Architecure Models</strong> for a specialized company in the design and manufacturing of high-precision architectural models and real estate scale models using advanced CNC, laser cutting, and 3D printing technologies.</p><p>The company serves leading real estate developers, contractors, and consulting firms across Egypt and the Gulf region.</p><p><strong>Job Purpose</strong></p><p>The main objective of this position is to develop and expand a B2B client base, including real estate developers, consulting firms, and construction companies, convert sales opportunities into architectural model contracts, and achieve monthly and annual sales targets.</p><p><strong>Key Responsibilities</strong></p><p><strong>A</strong>. Sales &amp; Business Development</p><p>1. Research and contact potential clients, including real estate developers, engineering firms, construction companies, government entities, and architecture students/graduates.</p><p>2. Present the company's services professionally and explain different types of models, including Master Plans, Towers, Villas, and Interior Models, as well as their materials and scales.</p><p>3. Prepare quotations and tenders and follow up with clients until closing.</p><p>4. Conduct field visits and presentation meetings at clients' offices and project sites.</p><p>5. Represent the company at real estate exhibitions and events such as Cityscape.</p><p><strong>B</strong>. Client Management</p><p>1. Build and maintain long-term relationships with clients and ensure a high level of customer satisfaction.</p><p>2. Follow up on project execution with the Production and Design teams to ensure models are delivered on time and according to the agreed quality standards.</p><p>3. Follow up on client payments and outstanding receivables.</p><p><strong>C</strong>. Marketing &amp; Reporting</p><p>1. Update the CRM database on a daily basis.</p><p>2. Prepare weekly reports covering sales performance, opportunities, and competitors.</p><p>3. Coordinate with the Marketing team to prepare content showcasing completed projects and previous work.</p><p> <strong>Key Performance Indicators (KPIs)</strong></p><p>KPI| Target</p><p>Achieved Sales Volume| 100% of monthly target</p><p>New Qualified Clients| 4–6 qualified clients per month</p><p>Quotation-to-Contract Conversion Rate| Minimum 30%</p><p>Client Visits &amp; Meetings| 10–15 visits/meetings per month</p><p>CRM &amp; Reporting Compliance| 100% daily updates</p><p>Receivables Collection| 90% collected within 15 days of delivery</p><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Architecture, Marketing, Business Administration, or a related field. An architectural background is preferred.</p></li><li><p>2–4 years of experience in B2B sales, preferably within real estate, building materials, engineering consultancy, architectural models, or advertising companies.</p></li><li><p>Basic understanding of engineering drawings, architectural plans, and scale measurements.</p></li><li><p>Strong negotiation, communication, and deal-closing skills.</p></li><li><p>Good command of English with strong presentation and communication skills.</p></li><li><p>Proficiency in CRM systems and Microsoft Office.</p></li></ul><p></p>

<ul><li><p>Coordinate the production workflow for multiple products and define production priorities and delivery dates in coordination with the Factory Manager.</p></li><li><p>Prepare, manage, and finalize the <strong>Master Production Schedule (MPS)</strong> based on production requirements and demand.</p></li><li><p>Develop monthly production plans and prepare weekly loading plans for all production lines.</p></li><li><p>Monitor production activities on a daily basis, track plan completion, and take corrective actions to overcome production obstacles and delays.</p></li><li><p>Develop <strong>Rough-Cut Capacity Planning (RCCP)</strong> to evaluate available production capacity and ensure that requirements can be achieved.</p></li><li><p>Coordinate with relevant departments and stakeholders to maintain and update <strong>BOMs (Bill of Materials)</strong> for manufactured products.</p></li><li><p>Prepare and follow up on <strong>Material Requirements Planning (MRP)</strong> to ensure material availability according to production plans.</p></li><li><p>Monitor production capacity, machine utilization, and workflow to improve manufacturing efficiency.</p></li><li><p>Analyze production workflows, space requirements, and equipment utilization to support efficient production planning.</p></li><li><p>Monitor <strong>Plan vs. Actual</strong> production and analyze deviations, delays, and capacity constraints.</p></li><li><p>Coordinate with <strong>Production, Warehouse, Purchasing, Quality, and Maintenance</strong> teams to ensure smooth execution of production plans.</p></li><li><p>Adjust production schedules when there are unexpected changes in demand, material availability, production capacity, or operational conditions.</p></li><li><p>Prepare regular <strong>production planning reports and KPIs</strong> and provide recommendations to improve planning accuracy and production performance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Engineering</strong>, preferably Production, Industrial, or Mechanical Engineering.</p></li><li><p><strong>2–7 years of relevant experience</strong> in Production Planning within a manufacturing environment.</p></li><li><p>Proven experience in <strong>Production Planning, MPS, MRP, and RCCP</strong>.</p></li><li><p>Solid understanding of <strong>production planning, capacity planning, inventory management, and material requirements</strong>.</p></li><li><p>Practical experience with <strong>ERP Systems</strong>, with <strong>Odoo ERP</strong> experience preferred.</p></li><li><p>Excellent knowledge of <strong>Microsoft Excel</strong> and production data analysis; Power BI knowledge is a plus.</p></li><li><p>Strong ability to analyze <strong>Plan vs. Actual</strong>, production performance, capacity, and deviations.</p></li><li><p>Strong mathematical and analytical skills with the ability to interpret production data and make informed decisions.</p></li><li><p>Good understanding of <strong>BOMs, production orders, material availability, and manufacturing workflows</strong>.</p></li><li><p>Excellent coordination and communication skills with <strong>Production, Warehouse, Purchasing, Quality, and Maintenance</strong> teams.</p></li><li><p>Strong organizational and <strong>problem-solving skills</strong> with attention to detail.</p></li><li><p>Ability to manage multiple priorities and work effectively in a <strong>fast-paced manufacturing environment</strong>.</p></li><li><p>Strong <strong>time management</strong> skills and ability to meet production deadlines.</p></li><li><p>Proactive mindset with a strong willingness to <strong>add value and continuously improve production planning processes</strong>.</p></li></ul><p></p>

<ul><li><p>The Senior Airfreight Operation role is a full-time, on-site position based in Heliopolis. This role is responsible for overseeing day-to-day airfreight operations, including booking, coordinating shipments, managing documentation, and ensuring compliance with airline and customs regulations. The senior specialist will monitor shipment status, handle issue resolution, and communicate proactively with clients, carriers, and internal teams to ensure timely delivery and high service quality. Key responsibilities include rate negotiation with airlines, preparing and reviewing air waybills and export/import documents, and optimizing routing and costs. The role also involves mentoring junior team members, improving operational processes, and supporting key accounts with accurate information and professional service.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong airfreight operations expertise, including shipment planning, routing, and coordination with airlines and ground handling agents.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in freight documentation and compliance, such as air waybills, export/import papers, customs requirements, and regulatory standards.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer service and communication skills, with the ability to build relationships, manage expectations, and provide clear updates to clients and partners.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analytical and problem-solving skills to handle operational issues, delays, and exceptions while maintaining cost and time efficiency.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with logistics and freight management systems, and solid MS Office skills (especially Excel and Outlook).</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in airfreight within a freight forwarding, preferably in a senior or supervisory role. { experience not less than 4 years }</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work on-site in Heliopolis, manage multiple priorities, and perform effectively under time-sensitive conditions.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant education in Logistics, Supply Chain Management, Business, or a related field; professional certifications in freight forwarding or logistics are an advantage</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good command of English in addition to Arabic, both written and spoken.</p></li></ul><p>&nbsp;</p><p></p><p></p>

<p>The Senior Airfreight Operation role is a full-time, on-site position based in Heliopolis. This role is responsible for overseeing day-to-day airfreight operations, including booking, coordinating shipments, managing documentation, and ensuring compliance with airline and customs regulations. The senior specialist will monitor shipment status, handle issue resolution, and communicate proactively with clients, carriers, and internal teams to ensure timely delivery and high service quality. Key responsibilities include rate negotiation with airlines, preparing and reviewing air waybills and export/import documents, and optimizing routing and costs. The role also involves mentoring junior team members, improving operational processes, and supporting key accounts with accurate information and professional service.</p><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong airfreight operations expertise, including shipment planning, routing, and coordination with airlines and ground handling agents.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in freight documentation and compliance, such as air waybills, export/import papers, customs requirements, and regulatory standards.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer service and communication skills, with the ability to build relationships, manage expectations, and provide clear updates to clients and partners.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analytical and problem-solving skills to handle operational issues, delays, and exceptions while maintaining cost and time efficiency.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with logistics and freight management systems, and solid MS Office skills (especially Excel and Outlook).</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in airfreight within a freight forwarding, preferably in a senior or supervisory role. { experience not less than 4 years }</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work on-site in Heliopolis, manage multiple priorities, and perform effectively under time-sensitive conditions.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant education in Logistics, Supply Chain Management, Business, or a related field; professional certifications in freight forwarding or logistics are an advantage</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good command of English in addition to Arabic, both written and spoken.</p></li></ul><p>&nbsp;</p><p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The main purpose is to operate efficiently to support a company's commercial and strategic functions and goals through delivery of accurate and insightful reports.</p> <ul> <li>Handling monthly closure process and OPEX meeting to justify to the top management any variance vs. budget</li> <li>Handling budgeting and forecasting according to each forecast cycle submitted to the management in collaboration with company plans</li> <li>Finalize business cases, investment cases and new propositions</li> </ul> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Support in regulatory operations and maintain control over possible financial risks</li> <li>Responsible for month end closure and OPEX meeting to justify to the top management any variance vs. various budgets</li> <li>Responsible for all budget cycles for External Affairs, Legal, and CEO OPEX and Regulatory Direct Cost</li> <li>Responsible for External Affairs and Legal business cases (new licenses, CAPEX, OPEX)</li> <li>Handling all communications needed to accomplish the function's objectives</li> <li>Make proper and insightful reporting and analysis to stakeholders</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>Excellent communication skills</li> <li>Solving problems and making effective decisions with strong analytical skills</li> <li>Excellent command of Microsoft Excel</li> </ul> <h4>Must have technical / professional qualifications</h4> <ul> <li>Bachelor degree in accounting, economics, or business</li> <li>Five years of experience in finance</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<p>Your responsibilities<br>Responsible to deliver all direct Distribution related KPIs in assigned region. Developing of resources and strengthen the bench of capability to be best in class to outperform. Set and monitor the region s monthly targets by area till rep level. Responsible on delivering all Sub DBs operational KPIs in assigned areas (Stock levels Aging and receivables- Asset utilization Efficiency of operation Service levels Db / Sub Db claim cycle) Ability to execute and control all below the line activities that were communicated by the Sales department, with clear focus of price stability. Monitoring competition activities and strategies. Maintain strong relationship with related areas Sub DBs ensuring delivery of all required resources at the quality required on timely manner Informing the Management of any business opportunities/ potentiality in the assigned region Follow-up on the data loaded on the HH and make sure all information is accurate and timely Always have a back plan in case of change of Sub DB to be executed in a smooth way without business disturbance The experience we're looking for<br>Achievement and ownership are key leadership elements required to do the job with high people and result agility as enablers to manage DBs and key customers and teams in assigned region. Knowledge of assigned region as well key potential Sub DBs within the area. Robust follow up and tracking capability ensuring follow up on KPIs. Proven experience with top tier FMCG experience in Sales, mainly in traditional trade, with a preference in the field of non-food. Bachelor's degree level ideally in a business-related subject The skills for success<br>Strategic planning and execution, Relationship building and stakeholder management, Analytical mindset for market trends and data interpretation, Effective communication and presentation skills, Regulatory compliance understanding.&nbsp;<br></p><p><strong>Desired Candidate Profile</strong></p><p>Achievement and ownership are key leadership elements required to do the job with high people and result agility as enablers to manage DBs and key customers and teams in assigned region. Knowledge of assigned region as well key potential Sub DBs within the area. Robust follow up and tracking capability ensuring follow up on KPIs. Proven experience with top tier FMCG experience in Sales, mainly in traditional trade, with a preference in the field of non-food. Bachelor's degree level ideally in a business-related subject</p>

<p><strong>Zewail City of Science, Technology and Innovation</strong> is seeking a dynamic and experienced <strong>Marketing &amp; Communications Manager</strong> to lead and strengthen the organization’s marketing, communications, and brand presence across its academic, research, innovation, and institutional activities.</p><p>The successful candidate will develop and implement integrated marketing and communications strategies that enhance Zewail City’s visibility, reputation, engagement, and positioning locally and internationally.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and implement comprehensive marketing and communications strategies aligned with Zewail City’s strategic objectives.</p></li><li><p>Lead the development and implementation of the organization’s brand identity and ensure consistency across all communication channels and materials.</p></li><li><p>Align corporate communications, media relations, public relations, and institutional messaging.</p></li><li><p>Develop and oversee content strategies for digital platforms, including the website and social media channels.</p></li><li><p>Manage the planning and execution of marketing campaigns, events, exhibitions, conferences, and institutional initiatives.</p></li><li><p>Strengthen Zewail City’s external visibility and reputation among students, faculty, researchers, partners, media, government entities, and other stakeholders.</p></li><li><p>Develop compelling content highlighting Zewail City’s academic programs, research achievements, innovation initiatives, partnerships, and success stories.</p></li><li><p>Oversee the production of marketing materials, publications, presentations, newsletters, videos, and other communication assets.</p></li><li><p>Coordinate with academic schools, research centers, Innovation Valley, and other departments to ensure effective communication of their activities and achievements.</p></li><li><p>Establish and monitor marketing and communications KPIs and provide regular performance reports.</p></li><li><p>Manage relationships with external agencies, creative partners, and other communication vendors.</p></li><li><p>Ensure all communications reflect Zewail City’s institutional values, positioning, and brand guidelines.</p></li><li><p>Lead and develop the Marketing &amp; Communications team and ensure effective workflow and delivery.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li><p>Bachelor’s degree in <strong>Marketing, Communications, Mass Communication, Public Relations, Business Administration</strong>, or a related field.</p></li><li><p>A <strong>Master’s degree is preferred</strong>.</p></li><li><p><strong>5–8 years of relevant experience</strong>, with proven experience in marketing, communications, branding, or public relations.</p></li><li><p>Previous experience in <strong>higher education, universities, research institutions, technology, innovation, or knowledge-based organizations is highly preferred</strong>.</p></li><li><p>Demonstrated experience in developing and implementing integrated marketing and communications strategies.</p></li><li><p>Strong experience in digital marketing, social media, content development, and brand management.</p></li><li><p>Excellent written and verbal communication skills in <strong>English and Arabic</strong>.</p></li><li><p>Strong project management, stakeholder management, and team leadership skills.</p></li><li><p>Ability to work in a dynamic, multidisciplinary, and fast-paced environment.</p></li><li><p>Strong understanding of the Egyptian higher education and/or research and innovation ecosystem is an advantage.</p></li></ul><p></p><p></p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p><strong>Experience:</strong> At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.</p><p><strong>Education:</strong> Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.</p><p><strong>Skills &amp; Attributes:</strong></p><ul><li>Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.</li><li>Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.</li><li>Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.</li><li>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</li><li>Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.</li><li>Knowledge of the Dubai hospitality market and trends would be an advantage.</li></ul>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Building Successful Relationships that Generate Sales Opportunities</strong> </p> <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p> <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.</p> <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p> <p> Assists with managing and developing relationships with key internal and external stakeholders.</p> <p> Provides accurate, complete and effective turnover to Event Management.</p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> </p> <p> <strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong> </p> <p> Identifies new business to achieve personal and location revenue goals.</p> <p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p> <p> Assists in closing the best opportunities for the location based on market conditions and location needs.</p> <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p> <p> </p> <p> <strong>Providing Exceptional Customer Service </strong> </p> <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p> <p> Services our customers in order to grow share of the account.</p> <p> Executes and supports the company s customer service standards.</p> <p> Provides excellent customer service consistent with the daily service basics of the company.</p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Purpose of Role: Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br> Key Responsibilities: Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.<br>g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt Experience: 12–15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles Relationships &amp; Network: Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.<br>g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs) Skills: Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts Profile Fit: Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East &amp; Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements</span> </div>

<ul><li><p></p></li><li><p>·&nbsp;&nbsp;&nbsp; This Demand Planning position is responsible for all forecasting activities associated with customers and products. The Demand Planner creates and maintains forecast models for their customers, incorporating business intelligence and forecast information gathered from sales, marketing, and finance.</p><p></p><p>·&nbsp;&nbsp;&nbsp; The Demand Planner is the integration point between the commercial sales and operations planning. Basic forecast modelling is the responsibility of this position. This position leads the dialogue each month for their respective customers and products with key counterparts in Sales and Marketing.</p><p>Ensure having healthy inventory management for finished goods as well as packaging materials.</p></li><li><p>Create statistical forecasts.</p></li><li><p>Gather, analyse and validate data</p></li><li><p>Execute statistical modelling software</p></li><li><p>Review resulting statistical forecast model</p></li><li><p>Apply error analysis techniques to improve forecasting</p></li><li><p>Summarize/aggregate statistical forecasts</p></li><li><p>Review sales plans, customer finance Budget Updates or Latest Estimates and demand drivers:<br>Present, solicit, and assess feedback on the various forecasts from sales, and finance<br>Recommend adjustments for operational forecasts<br>Review promotional plans with sales</p></li><li><p> Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance personnel:</p></li><li><p>Prepare relevant material to facilitate research and discussion</p></li><li><p> Provide input to volume planning (Latest Estimates / annual process)</p></li><li><p> Facilitate and manage demand planning/customer meetings</p></li><li><p>Achieve consensus with the business side and the demand chain</p></li><li><p> Maintain demand planning system and software</p></li><li><p>Enter and modify data and ensure the correctness of product hierarchy</p></li><li><p>Monitor trends in forecast error</p></li><li><p>Identify relevant market-related data and competitive intelligence</p></li></ul><ul><li><p>Prepare and maintain relevant reports pertaining.</p></li><li><p>Check material coverage on daily basis to avoid stock-out</p></li><li><p>Maintain FG Healthy stock according to the RRS criteria.</p></li><li><p>Follow-up Aging Material and analyze each case to avoid repeatability.</p></li><li><p> Check Sales Quotations to make sure they adhere to sales plan and agreed targets</p></li><li><p> Supply Planner Fill-in</p></li><li><p>&nbsp; Maintain sales-planning related info within the CRM system, ensuring data accuracy and completeness.</p></li><li><p>Generate reports, analyse performance, and identify areas for improvement or opportunities for growth under the guidance of the Inside Sales Manager.</p></li><li><p>Problem Resolution: Collaborate with relevant departments to resolve customer issues, such as delivery discrepancies or product concerns, in a timely and effective manner.</p></li><li><p>Lead Qualification Support: Assist in qualifying sales leads according to their products’ requirements and channel them to sales and planning when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>B.SC Degree (Engineering (Preferred)</p><ul><li><p>Soft skills.</p></li><li><p>3 to 5 years of experience in the same position.</p></li><li><p>APICS or other forecasting Certification preferred.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo <br><strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.<br><strong>Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><br>During your tenure, you will demonstrate your capabilities in the following areas:<br><ul><li>Oversee the planning and execution of learning initiatives, ensuring alignment with organizational goals and efficient use of resources.</li><li>Manage programme logistics, including scheduling, participant capacity, and facilitator coordination to ensure smooth delivery.</li><li>Monitor and control learning budgets.</li><li>Maintain accurate records and reporting related to learning compliance and professional development activities.</li><li>Collaborate with internal stakeholders to track and support continuous learning and development requirements.</li><li>Support the development and maintenance of a skilled facilitation network to meet diverse learning needs.</li></ul><br><strong>Leadership capabilities: </strong><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track </li><li>Actively focuses on developing effective communication and relationship-building skills </li><li>Understands how their daily work contributes to the priorities of the team and the business </li></ul><br><strong>Qualifications: </strong><br><ul><li>Minimum of 5 years' experience in managing learning programmes or operations</li><li>Proven experience in managing learning programmes or operations, preferably at an associate or senior level.</li><li>Strong organizational skills with the ability to manage multiple priorities and stakeholders</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in MS-Office (Word, Excel, PowerPoint)</li><li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)</li></ul><br> </div>

<p>Monitoring of digital and social media channels, collecting, structuring, and analyzing data from multiple sources to support Brands and Functions with reputation management, social insights and content marketing.</p><p>A day in the life of...</p><p>Ensure all relevant data is processed, labelled/tagged, and structured accurately in corresponding digital and media analytics tool</p><p>Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to social brand equity report, owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem and crisis listening.</p><p>Support with ad-hoc business requests including but not limited to data pulls, data structuring and analysis.</p><p>Crisis listening to identify potential reputational risks and timely alerting respective Functions/Brands to help prevent issue escalation, provide support in issue management</p><p>Updating Standard Routines based on assignment</p><p>Work with cross-functional teams on the day-to-day execution of analytics projects and initiatives</p><p>Ensures the best performance of the team, timely problem solving and controlling critical activities by daily checks, feedback and performance KPIs discussion on team meetings</p><p>Develops and evolving workflows and processes to scale services for the IMS department and maximize productivity of the team.</p><p>Operational leadership to implement transformation in the team, lead service delivery redesign and promote efficiency.</p><p>Shift Management and Resource planning</p><p>Staffing/Recruitment. Talent management.</p><p>Aligns and implements needed actions supporting planned transitions and inflows. Creates proposals for scope increase and ensuring social/digital best practices are included.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology)</p><p>Minimum 5 years experience in people leadership (at least a team of 15 members) and social media research and strong analytical skills.</p><p>Solid understanding of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube, TikTok etc.)</p><p>Understanding of key functionality of social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Ananlytics or similar)</p><p>Ability to work with large volumes of data coming from different sources; basic understanding of data types and structure</p><p>Excel knowledge (able to organize tables, build simple charts, sorting, filtering, conditional formatting etc.)</p><p>Basic data visualization and presentation skills</p><p>Confident user of MS Word, PowerPoint</p><p>Experience working with analytical tasks (work-related or academical) a plus</p><p>Knowledge of English (advanced level) + additional language as per the project requirements</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for experienced professionals in psychology, social work, counseling, communication, qualitative research, HCI, conflict resolution, or related advisory disciplines to support an AI conversation-evaluation project.<br> The role involves reviewing conversations between people and AI systems, assessing whether the AI gathered enough context before offering recommendations, identifying important missing information, and proposing relevant follow-up questions.<br> Reviewers will distinguish between critical context and non-essential details and provide structured feedback to improve the quality of AI-assisted conversations.<br> CONTRACT: Contractor assignment, 9 weeks COMMITMENT: Full-time, 40 hours per week with at least 4 hours of PST overlap LOCATIONS: Remote - Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Turkey, or Vietnam PROCESS: short online test and delivery review Key Responsibilities Review AI conversations involving interpersonal, advisory, and everyday decision-making scenarios.<br> Assess whether the AI gathered sufficient context before making recommendations.<br> Identify important missing information and suggest relevant follow-up questions.<br> Determine whether additional context could materially change the recommendation.<br> Distinguish between load-bearing information and non-essential details.<br> Conduct structured qualitative reviews using defined evaluation guidelines.<br> Document findings clearly in spreadsheets, annotation tools, or labeling platforms.<br> Apply consistent judgment across cases and flag ambiguous examples.<br> Collaborate with research and quality teams to improve evaluation standards.<br> Participate in calibration and quality-review activities.<br> One of the following academic or professional backgrounds: MSW with LCSW or an equivalent social-work license.<br> MA/MS with LMFT, LPC, LCPC, or an equivalent counseling license.<br> PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology.<br> MA or PhD in HCI, Communication, Anthropology, Sociology, Conflict Resolution, Qualitative Research, or a closely related field.<br> Relevant professional credential combined with at least 5 years of direct advisory, coaching, mediation, consulting, or client-facing experience.<br> At least 3 years of relevant professional practice , with 5+ years preferred for credential-based applicants.<br> Experience gathering missing context through interviews, assessments, consultations, or advisory conversations.<br> Ability to distinguish critical information from non-essential context.<br> Strong written English and qualitative analytical skills.<br> Strong attention to detail and ability to follow detailed labeling guidelines.<br></span> </div>

<p>dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As a Graphic Designer, you will be responsible for working across a variety of products, including online banners, both static and animated, infographics, digital material for blogs, picture editing, basic video editing, basic motion graphics and all print collateral for our brand identity. You will support the team in independently conceptualising original and well-thought-out solutions to design briefs.</p><p>Key Responsibilities:</p><ul><li>Maintain brand consistency throughout all our marketing projects.</li><li>Oversee design projects, from conception to delivery.</li><li>Design banners and communication materials for different purposes and channels: email marketing, newsletter, social networks.</li><li>Design online and offline marketing collaterals (e.g. brochures, catalogues and social media).</li><li>Contribute actively to the planning and implementation of the brand management strategy.</li><li>Design graphics, presentations, designing data reports and or infographics, animations and be able to work / manipulate digital photographs.</li><li>Think creatively to produce new ideas and design concepts.</li><li>Liaise with marketing and wider design teams to ensure deadlines are met.</li><li>Stay up-to-date with industry developments and tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>BA (hons) Graphic/Visual/Multimedia design.</li><li>Proven design examples/portfolio of work at the required level.</li><li>Experience: At least 4 years of overall experience.</li><li>Knowledge: Fluent in Design Software (Photoshop, Illustrator, InDesign, Adobe Premiere Pro, Adobe After Effects).</li><li>Expert typography/layout knowledge.</li><li>Skills: Strong collaborative skills.</li><li>Excellent interpersonal and communication skills.</li><li>Traits: A can-do and flexible approach.</li><li>Can perform under pressure and operate in a fast-paced environment.</li><li>Self-management and ownership; this means managing yourself, your time and your priorities.</li><li>Ability to manage own workload and changing demands.</li><li>A keen eye for detail.</li></ul><p>A fast paced, high performing team.</p><p>Comprehensive Health Insurance.</p><p>Life Insurance.</p><p>Rewards &amp; Recognitions.</p><p>Learning &amp; Development opportunities.</p>

<p>Provide IT Support, responding to end user inquiries and troubleshoot issues promptly and efficiently. Responsible for overseeing the implementation, performance tuning, and recovery procedures for mission-critical enterprise systems and supporting infrastructure. This role serves as a technical resource in IT administration for complex operating environments, recommending configurations and operations of IT components. The position involves investigating feasibility, analysing requirements, and developing detailed specifications to provide high quality service to our customers.</p><p>Administer and support complex environments, including core infrastructure tools and technologies. Perform hands-on administration tasks including installation, configuration, backup, and recovery.</p><p>Review monitoring, capacity, and configuration management of complex technologies to ensure acceptable performance and adherence to service level agreements.</p><p>Ensures the delivery of high quality technical solutions that meet business needs. Configures, develops, tests, monitors, and supports changes and enhancements to IT environment.</p><p>Takes a broad perspective to identify innovative business solutions that challenges the business on their assumptions of how they will successfully execute their plans.</p><p>Administer systems and/or networking in a large corporate environment with multiple global locations and a user base of 15k+.</p><p>Perform duties within ITIL best practices guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Ball s future.</p><p>Adhere to security best practices, governance, and compliance laws such as HIPAA, SOX, GDPR, LGPD, etc.</p><p>Define detailed specifications in compliance with operations architecture to solve complex business problems.</p><p>Work closely with third-party vendors including software providers, implementation partners, and consultants.</p><p>Tune infrastructure parameters for efficient resource utilization and suggest improvements for optimization.</p><p>Provide Tier 2 infrastructure support, follow support escalation processes, and maintain documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Broad training in a related field usually acquired through college. Bachelor s degree in a relevant field preferred.</p><p>Job related experience for 2-5 years minimum.</p><p>2+ years development experience implementing solutions for complex systems support business processes</p><p>Experience in communicating and collaborating with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (functional requirements (business requirements document), iii, use cases, GUI, screen and interface designs).</p><p>Experience in driving process and technology re-engineering using industry practices e.g., Six Sigma, Lean, Kaizen, COBIT, ITIL, CMMi.</p><p>Proficient in end-user support, hardware and software setup, infrastructure installation and integration.</p><p>Experience with ServiceNow or and ability to create Dashboards/Reports.</p><p>Fluent English.</p>

<p>Operational activities of Vodafone corporate accounts management to achieve the enterprise management department s goals and targets, handling selective base of enterprise accounts with SPECIFIC ARPA in SME segments, to provide them with special tratement.</p><p>Key Accountabilities &amp; Decision Ownership:</p><p>Account management responsible to provide end to end services and manage the assigned companies requirements,needs, and preventing, decreasing complaints through wealth following up,and a strong relationship with authorized persons (AUTH) who presents their companies providing all required advice and information that keep customer satisfaction on top maintaining revenue (STS) Manage accounts billing from issuance to delivery, solving all problems Personalized relationship mainly via phone contact &amp; Emails to maintain an excellent relationship to manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue (STS), and minimizing churn.</p><p>Core Competencies, knowledge and Experience:</p><p>Age: Maximum 30 years Only graduated with bachelor s degree Customer service oriented with wide knowledge of customer service management. Strong verbal communication skills &amp; high and strong analytical, trouble shooting, decision making and problem-solving skills. Demonstrates a positive, enthusiastic, friendly attitude. Ability to work under pressure and adapt rapidly to the operational emergencies. Excellent command of English language. High and strong analytical, trouble shooting, decision making and problem solving skills. Clear understanding of Mobile business, and Vodafone's Products &amp; Services. Advanced Billing handling. Knowledge of application of agent s skills and pc knowledge Excel, Word, PowerPoint and Outlook. Negotiation skills for making payments' deals</p><p>C2 General Key performance indicators</p><p>Lead in NPS: Enhance the FCR and FOC. Move to APP. Move to online &amp; self-help tools. Share effectively in process enhancement (Root cause system &amp; process). Efficient use of threshold. Spirit &amp; teamwork. Positive communication &amp; engagements. Handling assigned tasks efficiently taking responsibility &amp; ownership.</p><p><strong>Desired Candidate Profile</strong></p><p>Age: Maximum 30 years Only graduated with bachelor s degree Customer service oriented with wide knowledge of customer service management. Strong verbal communication skills &amp; high and strong analytical, trouble shooting, decision making and problem-solving skills. Demonstrates a positive, enthusiastic, friendly attitude. Ability to work under pressure and adapt rapidly to the operational emergencies. Excellent command of English language. High and strong analytical, trouble shooting, decision making and problem solving skills. Clear understanding of Mobile business, and Vodafone's Products &amp; Services. Advanced Billing handling. Knowledge of application of agent s skills and pc knowledge Excel, Word, PowerPoint and Outlook. Negotiation skills for making payments' deals</p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</p><p>Experience: At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting. Education: Bachelor’s Degree in Hospitality Management, Business Administration, or a related field. Skills &amp; Attributes: Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation. Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting. Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners. Knowledge of the Dubai hospitality market and trends would be an advantage.</p>