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Enterprise Account Manager – Cairo, Egypt (On-site)<br>We're hiring a strategic, customer-focused Enterprise Account Manager to join our Commercial team in Cairo, managing and growing enterprise accounts across Egypt, KSA, UAE, and MENA in pharma, packaging, FMCG, and logistics.<br>What You'll DoOwn strategic relationships with key decision-makers and drive account growth, retention, and satisfaction Translate customer challenges into tailored solutions (Saa S, traceability, serialization, warehouse management, supply chain digitization) Coordinate across Product, Pre-Sales, Operations, and Supply Chain to align delivery with customer commitments Act as the voice of the customer, feeding insights back into product and marketing.<br>What You Bring3–5 years in B2B account management, enterprise sales, or solution-based roles (Saa S/tech/industrial automation a plus) Experience with enterprise stakeholders and complex, long-cycle engagements Industry exposure to pharma, FMCG, packaging, logistics, or manufacturing preferred; knowledge of Track & Trace/serialization a strong advantage Fluent Arabic and English Bachelor's degree required (MBA a plus)<br>Why Join UsCompetitive salary + performance incentives Work with cutting-edge Saa S and digital transformation solutions Exposure to leading regional pharma, FMCG, and logistics companies Career growth in a fast-scaling tech organization

???? EBAR | We’re Hiring – Traffic Manager???? New Cairo, Egypt???? Full-Time | On-Site EBAR Advertising Agency is looking for an organized and proactive Traffic Manager to manage project workflows, coordinate cross-functional teams, and ensure the timely delivery of creative, digital, and marketing projects. What You’ll Do✔ Manage project workflows, timelines, and deliverables✔ Coordinate between Creative, Content, Digital, PR, and Account teams✔ Monitor workloads and allocate resources effectively✔ Identify bottlenecks and resolve workflow issues✔ Track project progress, deadlines, and priorities✔ Improve internal processes and project turnaround time What We’re Looking For✔ 3–5 years of experience in Traffic or Project Management within a Marketing, Advertising, or Creative Agency✔ Strong project coordination and workflow management skills✔ Excellent organization, communication, and problem-solving abilities✔ Experience with Asana, Trello, Monday.com, MS Teams, or similar tools✔ Ability to manage multiple projects and tight deadlines✔ Strong attention to detail and ability to work under pressure✔ Familiarity with creative production and agency workflows???? Apply Now: Send your CV & Portfolio tohr@ebaradv.comEmail Subject: Traffic Manager

This role is responsible for the development and management of channel sales and promotes the achievement of sales targets Job Responsibilities:1. Formulate and implement the channel development plan, channel strategy and channel layout according to the company's strategic plan;2. Base on the sales data and channel sales data, conducted channel development, maintenance and management, and promoted channels to achieve sales targets;3. Constantly explore strategic partners, gradually develop and improve the capability improvement model of channel strategic partners, establish and maintain long-term cooperation and mutually beneficial channel cooperation relationships;4. Combine with the market characteristics of international business and product program characteristics, promote the recruitment of channels, the design of product program channel market promotion activities, value delivery and activity implementation;Job Requirements:Have rich working experience in ICT channels or local project sales;More than 3 years' experience in channel management, and experience in establishing channel system in various fields is preferred;At least having bachelor degree；Fluent English, can be used as the working language;Integrity, sincerity, optimism.

<ul><li><p>Oversee the <strong>overall operation and management of the steel factory</strong>.</p></li><li><p>Ensure production plans are executed according to approved <strong>schedules, production targets, and quality standards</strong>.</p></li><li><p>Manage the factory’s <strong>technical and workforce resources</strong> and continuously improve operational efficiency.</p></li><li><p>Plan, organize, and monitor production activities to achieve required <strong>productivity, quality, and delivery targets</strong>.</p></li><li><p>Monitor <strong>preventive maintenance programs</strong> and ensure the continuous improvement and reliability of machinery and equipment.</p></li><li><p>Implement and maintain <strong>occupational health and safety standards</strong> throughout the factory.</p></li><li><p>Ensure compliance with established <strong>operating procedures, quality requirements, and safety regulations</strong>.</p></li><li><p>Monitor factory performance and identify opportunities for <strong>process improvement and operational efficiency</strong>.</p></li><li><p>Prepare regular <strong>operational and performance reports</strong> for senior management and monitor key performance indicators (KPIs).</p></li><li><p>Lead, motivate, and develop factory teams to achieve production and operational objectives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Oversee the <strong>overall operation and management of the steel factory</strong>.</p></li><li><p>Ensure production plans are executed according to approved <strong>schedules, production targets, and quality standards</strong>.</p></li><li><p>Manage the factory’s <strong>technical and workforce resources</strong> and continuously improve operational efficiency.</p></li><li><p>Plan, organize, and monitor production activities to achieve required <strong>productivity, quality, and delivery targets</strong>.</p></li><li><p>Monitor <strong>preventive maintenance programs</strong> and ensure the continuous improvement and reliability of machinery and equipment.</p></li><li><p>Implement and maintain <strong>occupational health and safety standards</strong> throughout the factory.</p></li><li><p>Ensure compliance with established <strong>operating procedures, quality requirements, and safety regulations</strong>.</p></li><li><p>Monitor factory performance and identify opportunities for <strong>process improvement and operational efficiency</strong>.</p></li><li><p>Prepare regular <strong>operational and performance reports</strong> for senior management and monitor key performance indicators (KPIs).</p></li><li><p>Lead, motivate, and develop factory teams to achieve production and operational objectives.</p></li></ul><h3><strong>Qualifications &amp; Requirements</strong></h3><ul><li><p>Minimum <strong>5 years of proven experience</strong> in managing <strong>steel factories, steel manufacturing facilities, or metal structure plants</strong>.</p></li><li><p>Previous experience with <strong>major companies or large-scale industrial operations</strong> is highly preferred.</p></li><li><p>Experience in <strong>shipyards, shipbuilding companies, or marine steel structures</strong> is a strong advantage.</p></li><li><p>Strong ability to manage large teams and achieve <strong>production and quality targets</strong>.</p></li><li><p>Solid experience in <strong>production planning, operations management, quality control, and performance improvement</strong>.</p></li><li><p>Good knowledge of <strong>occupational health and safety requirements</strong> within industrial and manufacturing environments.</p></li><li><p>Strong <strong>leadership, organizational, decision-making, and problem-solving skills</strong>.</p></li><li><p>Ability to work under pressure and manage multiple operational priorities.</p></li><li><p>Strong communication and reporting skills.</p></li></ul><h3><strong>Ideal Candidate</strong></h3><p>The ideal candidate will be a strong industrial leader with hands-on experience managing steel manufacturing operations, capable of controlling <strong>production, quality, manpower, maintenance, safety, and overall factory performance</strong> while achieving the company’s operational targets.</p><p></p>

<h3>Business Development &amp; Sales</h3><ul><li><p>Identify and develop new business opportunities within assigned territories and market segments.</p></li><li><p>Generate and qualify sales leads through customer visits, networking, referrals, and market research.</p></li><li><p>Maintain and expand relationships with existing customers to maximize revenue and customer retention.</p></li><li><p>Achieve sales targets and KPIs set by management.</p></li></ul><h3>Technical Consultation</h3><ul><li><p>Understand customer processes, applications, and technical requirements.</p></li><li><p>Recommend suitable valve and flow control solutions based on operating conditions, specifications, and project requirements.</p></li><li><p>Assist customers with product selection, sizing, and technical inquiries.</p></li><li><p>Provide technical support before and after sales to ensure customer satisfaction.</p></li></ul><h3>Quotations &amp; Tendering</h3><ul><li><p>Prepare technical and commercial offers in line with customer requirements.</p></li><li><p>Review RFQs, tender documents, specifications, and project requirements.</p></li><li><p>Coordinate with suppliers and manufacturers to obtain pricing, technical data, and delivery schedules.</p></li><li><p>Follow up on submitted quotations and negotiate commercial terms to secure orders.</p></li></ul><h3>Customer Relationship Management</h3><ul><li><p>Conduct regular customer visits and maintain strong relationships with consultants, contractors, end users, and distributors.</p></li><li><p>Deliver professional product presentations and technical demonstrations.</p></li><li><p>Handle customer complaints and coordinate solutions promptly and effectively.</p></li><li><p>Maintain accurate customer records and sales activities using CRM systems.</p></li></ul><h3>Project &amp; Order Management</h3><ul><li><p>Follow up on projects from inquiry stage through order execution and delivery.</p></li><li><p>Coordinate with procurement, logistics, and technical teams to ensure timely order fulfillment.</p></li><li><p>Monitor project pipelines and update sales forecasts regularly.</p></li></ul><h3>Market Intelligence</h3><ul><li><p>Monitor industry trends, competitor activities, and emerging technologies.</p></li><li><p>Identify new market opportunities and provide feedback to management.</p></li><li><p>Stay updated on valve technologies, industry standards, and customer requirements</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Education</h3><ul><li><p>Bachelor's Degree in Mechanical Engineering, Mechatronics Engineering, or a related engineering discipline.</p></li></ul><h3>Experience</h3><ul><li><p>0-3 years of experience in technical sales, engineering, maintenance, projects, or industrial equipment.</p></li><li><p>Experience in valves, flow control products, instrumentation, pumps, piping systems, or industrial automation is highly preferred.</p></li></ul><h3>Skills</h3><ul><li><p>Strong communication and interpersonal skills.</p></li><li><p>Excellent presentation and negotiation abilities.</p></li><li><p>Customer-oriented mindset with strong problem-solving skills.</p></li><li><p>Ability to understand and explain technical products and solutions.</p></li><li><p>Good analytical and commercial awareness.</p></li><li><p>Ability to work independently and as part of a team.</p></li><li><p>Strong organizational and time-management skills.</p></li></ul><h3>Software &amp; Tools</h3><ul><li><p>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</p></li><li><p>Familiarity with CRM systems / Oracle will be a plus.</p></li></ul><h3>Additional Requirements</h3><ul><li><p>Willingness to travel for customer meetings and site visits.</p></li><li><p>Good command of English, both written and spoken.</p></li></ul><p></p>

Installations Engineer (Kitchens & Dressing rooms)<br>Europa Cucine is hiring Installations Engineer (Kitchens & Dressing rooms) The main role is to handle Kitchens and woodwork installations, site management, and ensure team’s delivery on time.<br>Responsibilities:* Ensure that all installations meet the required standards and specifications.* Handles installations & snagging reports.* Identify and address any snagging issues, ensuring that the installation is completed to the client's satisfaction.* Resolve any issues that may arise during the installation process on-site to meet client requirements.* Coordinate maintenance and repair activities as needed to ensure their long-term functionality and performance.* Site Measurements & Mapping.<br>Requirements:* BSc. or BA. Degree (Engineering or Applied Arts) is a must.* 7+ years of experience.* Average English.* Technical and operations oriented.* Experience with previous wood works installations is a must.* Flexible to travel for extended periods to support installation projects outside Cairo.* Excellent Communication skills.* Immediate problem-solving capabilities while on site.* Leadership and team management skills.* Ability to learn about products and services and explain them to prospects.<br>Employment Type: Full-time Working Days: 6 days a week (Friday off) Company location: Maadi (Long-term Projects outside Cairo)

<p>Project description Developer Compass is the central platform within the StagE ecosystem that enables software development teams to discover, subscribe to, and manage development tools and licenses. The platform streamlines onboarding, provisioning, governance, and billing processes while improving developer productivity through a self-service experience. We are seeking a highly motivated Full Stack Developer to join the Developer Compass team. You will be responsible for designing, developing, testing, and maintaining backend services and frontend applications that support the Developer Compass platform. The ideal candidate is comfortable working across modern cloud-native architectures, microservices, event-driven solutions, and React-based user interfaces while collaborating closely with Product Owners, Architects, DevOps Engineers, and Scrum teams.</p><ul><li><strong>Responsibilities</strong></li><li>Development Design, develop, and maintain scalable backend services and APIs.</li><li>Develop responsive frontend applications using React.</li><li>Build and maintain microservices supporting Developer Compass capabilities.</li><li>Integrate with internal enterprise systems and third-party APIs.</li><li>Design solutions following Event-Driven Architecture (EDA) principles.</li><li>Participate in technical design discussions and architectural reviews.</li><li>Cloud &amp; Platform Engineering Develop cloud-native solutions on Microsoft Azure.</li><li>Work with Kubernetes and containerized deployments.</li><li>Implement messaging and integration solutions using Azure Service Bus and storage-based messaging.</li><li>Ensure application reliability, performance, and scalability.</li><li>Quality Engineering Create and maintain automated unit, integration, and end-to-end tests.</li><li>Participate in code reviews and engineering excellence initiatives.</li><li>Ensure adherence to security, compliance, and quality standards.</li><li>DevOps &amp; CI/CD Contribute to GitHub Actions pipelines.</li><li>Support Continuous Integration and Continuous Delivery practices.</li><li>Collaborate with DevOps engineers to optimize deployment and monitoring.</li><li>Agile Delivery Participate in Scrum ceremonies including planning, refinement, reviews, retrospectives, and daily standups.</li><li>Collaborate closely with Product Owners and stakeholders to deliver customer value.</li><li><strong>Skills</strong></li><li>Must have React Java Spring Boot OR .NET Core Microsoft Azure Kubernetes &amp; Docker PostgreSQL REST API Development Event-Driven Architecture GitHub Actions / CI-CD Agile Scrum</li><li>Nice to have Azure Service Bus Azure Key Vault Helm Charts SonarQube LeanIX Microservice Architecture</li><li>Other Languages English: B2 Upper Intermediate</li><li>Seniority Senior</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must have React Java Spring Boot OR .NET Core Microsoft Azure Kubernetes &amp; Docker PostgreSQL REST API Development Event-Driven Architecture GitHub Actions / CI-CD Agile Scrum</p><p>Nice to have Azure Service Bus Azure Key Vault Helm Charts SonarQube LeanIX Microservice Architecture</p><p>Other Languages English: B2 Upper Intermediate</p><p>Seniority Senior</p>

<p>Manage and supervise construction and finishing activities on-site. Coordinate with consultants, subcontractors, suppliers, and internal teams. Ensure project delivery according to quality standards, budget, and timelines. Monitor project progress and resolve site challenges proactively. Oversee finishing works and ensure compliance with project specifications. Lead site teams and maintain smooth project execution. Prepare and review project reports and schedules.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil or Architectural Engineering.</li><li>7+ years of experience in construction projects.</li><li>Strong background in Fit-out &amp; Interior Finishes.</li><li>Experience managing commercial or administrative projects.</li><li>Excellent leadership and site coordination skills.</li></ul>

<p>Responsible for meeting medical sales objectives and managing multiple priorities and projects within a defined sales territory. Under general direction is responsible for administering a sales program within a defined sales territory to enhance the awareness and understanding of the (Line) product range. Key Accountabilities Include Develop and maintain sales targets within assigned area through established territory sales plans, expense plan goals and objectives. Monitor and analyze monthly and quarterly sales figures and initiate appropriate action where necessary, as discussed and approved in writing by the immediate supervisor. Develops and implements special programs within territory to maximize sales opportunities Establishes and maintains professional relationships with targeted opinion leaders and hospitals including physicians, medical staff, pharmacies, etc. To promote and detail the benefits of promoted product to professionals and paraprofessionals in the medical field through effective, pre-planned promotional methods tailored to the specific and unique need of each customer. Providing expert assistance in the preparation and facilitation of medical education programs to key opinion leaders Maintain a proficient level of product and disease knowledge in line with therapeutic areas accountable for. Assumes additional related responsibilities as assigned Knowledge and Skills Customer Focus Decision Making Sales Ability / Persuasiveness Product Expertise Active Learning Demonstrates Integrity Driving for results Initiating Action Building Trusting Relationships Contributing to team success High-Impact Communication</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, you will possess a minimum of 2 years experience in relevant sales experience in the pharmaceutical industry and proficient in providing consultative solutions to senior medical professionals. Other Key Requirements For This Role Include Demonstrated experience with stakeholder management Confidently led requirements development sessions and workshops in a software context Developed project documentation that reflects requirements i.e., functional requirements specifications or requirements traceability matrixes Demonstrated excellent project management capability from initial planning through to delivery Taken ownership of end-to-end processes from engaging the stakeholder for the initial session to deliverable/output signoff Demonstrated experience with stakeholder management Confidently led requirements development sessions and workshops in a software context Developed project documentation that reflects requirements i.e., functional requirements specifications or requirements traceability matrixes Demonstrated excellent project management capability from initial planning through to delivery Taken ownership of end-to-end processes from engaging the stakeholder for the initial session to deliverable/output signoff</p><p>Additional Requirements / Working Conditions</p><p>Occasional business travel may be required Adhere to company values at all times</p>

<blockquote><p><strong>We are looking for someone who has a true passion for technology — someone with enthusiasm, a startup mentality, and a “whatever it takes” attitude.</strong></p><p><strong>At Roaya, you’ll be part of a fast-growing tech company that values integrity, independence, and continuous learning. We believe in giving our team the space to grow, evolve, and make a real impact.</strong></p><p><strong>Roaya</strong> is the <strong>Official Exclusive Partner of WorldPosta in the MENA region</strong>, specializing in the design, delivery, and operation of cloud computing and business email services for organizations of all sizes.</p><h3>Job Role :</h3></blockquote><ul><li><p>Own the full sales cycle, from identifying expansion opportunities to build relationships with key stakeholders to negotiation and contracting.</p></li><li><p>Generate a sales pipeline and meet or exceed monthly sales targets</p></li><li><p>Cooperate with the Digital Marketing team in creating various online promotions and campaigns to get our company message out.</p></li><li><p>Meet with clients, educate them about our services, and guide them to make the best decisions</p></li><li><p>Develop new business with existing clients and identify areas of improvements to meet a sales quota</p></li><li><p>Demonstrate cooperate products and technologies effectively to audiences of varied technical knowledge.</p></li><li><p>Engage directly with clients to understand their business and technical needs and provide them with the initial solution</p></li><li><p>Plan and Perform POC’s</p></li><li><p>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</p></li><li><p>Build lasting relationships with clients, understand their needs, and identify the right services for them</p></li><li><p>Assist with challenging client requests and Actively lead the resolution of customer issues to ensure their satisfaction</p></li><li><p>Partner with the technical team to deliver technical architecture, solution, sizing, and full customer requirements to ensure smooth and successful project implementation</p></li><li><p>Follow up with customers during the project implementation to ensure their satisfaction</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering, Computer Science or another related field.</p></li><li><p>1+ years of experience as a Software and Cloud Sales Engineer.</p></li><li><p>Up to date with Cloud Solutions and enough knowledge of SaaS, PaaS, and IaaS technologies.</p></li><li><p>Having a customer database is highly preferred!</p></li><li><p>Proven experience in dealing with Cloud solutions and Software selling</p></li><li><p>Microsoft Certifications are highly preferred.</p></li><li><p>Fluent English speaker.</p></li><li><p>Outstanding presentation skills with a high degree of comfort speaking with executives, IT Management, and developers.</p></li><li><p>Strong written communication skills</p></li><li><p>Ability to work under pressure and meet deadlines while handling multi-tasks at a time</p></li><li><p>Self-starter with highly developed interpersonal skills, decisive and result-oriented</p></li><li><p>Max Age 30</p></li></ul><p></p>

Location: Sheikh Zayed, Giza, Egypt<br>About the Role The Nursery Director will provide strategic and operational leadership for our premium international nursery, ensuring excellence in early years education, a safe and inspiring learning environment, and an outstanding experience for children, families, and employees.<br>Key Responsibilities Provide visionary leadership and oversee the overall operation of the nursery. Lead, motivate, and develop a high-performing team of educators and support staff. Ensure the delivery of an exceptional early years learning experience aligned with international best practices. Create a positive, safe, and inclusive environment that supports every child's development. Build strong, professional relationships with parents and the wider nursery community. Maintain the highest standards of operational excellence, safeguarding, and regulatory compliance. Promote a culture of collaboration, innovation, accountability, and continuous improvement. Represent the nursery with professionalism, integrity, and a strong commitment to excellence.<br>Candidate Profile Proven leadership experience within an international nursery, preschool, or early years setting. Passion for early childhood education and child development. Strong leadership, communication, and interpersonal skills. Excellent organizational and decision-making abilities. High level of professionalism, integrity, and emotional intelligence. Fluent English is essential.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About instashop:</strong></p><br><p>Instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Coordinator Accounting, you will play an essential role in supporting InstaShop’s operations by managing<br> partner relationships, assisting with financial processes, and ensuring smooth financial operations across<br> our growing network of partner shops. You’ll be the go-to person for partner inquiries, help set up new<br> shops, and support our finance team with monthly closures, playing a vital part in ensuring our partners’<br> success on the InstaShop platform.</p><br><p>WHAT’S ON YOUR PLATE?</p><br><ul><li>Coordinating the setup and onboarding process for new partner shops, ensuring a seamless integration into InstaShop’s platform.</li><li>Providing ongoing assistance to existing partner shops, guiding them through InstaShop’s operational processes, addressing questions, and ensuring a positive partner experience.</li><li>Responding to partner inquiries and emails, resolving any issues or questions partners may have regarding their operations on our platform.</li><li>Conducting regular updates and adjustments to partner shops’ information as needed to ensure accuracy and relevance.</li><li>Supporting the Business Development team by assisting with partner-related inquiries to aid in smooth expansion efforts.</li><li>Managing office petty cash, tracking expenses, and ensuring accurate record-keeping for all office-related costs.</li><li>Maintaining up-to-date financial records, including bank details for partner shops, to facilitate accurate payments and reporting.</li><li>Assisting the finance team with monthly closing tasks, including reconciliation and other accounting responsibilities.</li></ul><br>Qualifications<br><p>WHAT DID WE ORDER?</p><br><ul><li>Bachelor’s degree in accounting, Finance, Business, or a related field</li><li>0 to 2 years of experience in accounting, finance, or a similar role, preferably in e-commerce or retail</li><li>Strong organizational and multitasking skills, with an eye for detail</li><li>Proficiency in MS Excel</li><li>Excellent communication skills.</li><li>Knowledge of petty cash management and reconciliation processes.</li></ul><br><br> </div>

<p>Collaborate with IT/business teams to ensure that the tools are configured to meet the needs of the organization, following ITIL processes. Work with stakeholders to define requirements and design workflows within the ITSM tools. Continuously evaluate the performance and effectiveness of ITSM tools and identify areas for improvement. Optimize processes within the ITSM platform to ensure maximum efficiency in incident, problem, change, and service request management. Implement automation and custom reporting to streamline operations and improve service delivery. Provide training and support to end-users and IT/business staff on how to use the ITSM tools effectively. Create user documentation, guides, and knowledge base articles related to tool usage. Troubleshoot any issues related to the tool and provide timely resolutions to users. Responsible for the integration of ITSM tools with other enterprise systems (e.g., monitoring tools, asset management, identity management systems). Collaborate with development teams to ensure seamless data flow and alignment between ITSM tools and other IT management systems. Ensure the accuracy and integrity of data within the ITSM tool. Ensure that SLAs, workflows, and escalation paths are correctly configured to support service level objectives. Manage user access and permissions within the ITSM tools to ensure appropriate security and compliance. Perform regular system maintenance, upgrades, and patches to ensure that the ITSM tool remains secure and functional. Ensure that the ITSM tool is in compliance with industry standards, best practices, and organizational policies. Promote ITIL-aligned practices within the tool to ensure effective service delivery and management. Provide configuration, integration, and management of ITSM tools to ensure that they support the organization's needs and workflows.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru0019s degree in information technology, Computer Science, Business Analytics, or a related field (or equivalent work experience).</li><li>2-6 years of experience in data analysis, business analysis, or IT service management.</li><li>Experience working with ITSM tools and platforms (e.g., ServiceNow, BMC Remedy, Jira) to track and report on IT services.</li><li>Familiarity with ITIL processes, particularly in service management, incident management, and SLA management.</li><li>Proven experience in creating reports and dashboards for management and business stakeholders.</li><li>Proficiency with data analysis tools and techniques (e.g., Excel, Power BI, Tableau).</li><li>Strong analytical skills with the ability to interpret complex data sets and identify actionable insights.</li><li>Knowledge of SQL or other database query languages is a plus.</li><li>ITIL Foundation certification (preferred).</li><li>Additional certifications in data analysis or business intelligence (e.g., Microsoft Certified: Data Analyst Associate) are a plus.</li></ul>

<p><b>JOB PURPOSE</b> To install, support, monitor, upgrade and maintain software application/solutions and ensure consistency within the assigned projects while taking into consideration industry best practices, and established projects requirements.</p><p>Description</p><ol><li>Provide support to the application delivery specialists while performing their tasks through transferring their know- how to help them complete their tasks if needed.</li><li>Develop ideas and build different solutions for applications technical challenges during projects implementation</li><li>Analyse business requirements, identify alternative solutions and recommend new approaches documented in the design documents to implement them on the applications and ensure alignment with the architecture principals.</li><li>Analyse and diagnose technical problems, across all stages of implementing applications (build, test and rollout activities) to provide the solutions on the related systems to fix the issues.</li><li>Prioritize applications issues based on application know how and business knowledge in co-ordination with different stakeholders.</li><li>Work closely with vendors (if exists) in building the applications related components</li><li>Participate in updating the business processes to reflect any changes in the requirements of the applications implementation.</li><li>Contribute with other stakeholders on the application monitoring design and define the critical services for monitoring purposes.</li><li>Support IT security in understanding access, roles and privileges according to established policies and procedures and applications capabilities</li><li>Report to the application delivery technical leads any risks that may affect application deliverables</li></ol><p>Reporting and Documentation</p><ol><li>Prepare the project related technical documentation to ensure the quality level of the project</li><li>Prepare periodic reports.(weekly and monthly for the assigned tasks to be reviewed and approved by the technical lead.</li></ol><p>Policies, Processes and Procedures</p><ol><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ol><p>Day- to-day operations</p><ol><li>Follow the day-to-day operations related to own jobs in the Application Management, Development &amp; Digital Solutions department to ensure continuity of work.</li></ol><p>Compliance</p><ol><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering, Computer science or equivalent</p><p>4-6 years of experience in Information Technology field.</p><p>Awareness of business functions and the reflection on applications implemented.</p><p>Skills</p><p>Very good command of English Language (Written &amp; Spoken)</p><p>Good analytical skills</p>

<p><b>Description</b></p><p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.</p><p><br></p><p><b>Key job responsibilities</b></p><p>Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions</p><p>Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.</p><p>Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience</p><p>Be aware of and adhere to applicable company policies when dealing with customer interactions</p><p>Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery</p><p>Maintain knowledge of resources and operational procedures</p><p>Collaborate with team members to strive for continuous improvement</p><p>Work independently on projects or tasks to identify and resolve issues</p><p><br></p><p>A day in the life</p><p>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.</p><p><br></p><p><b>Basic Qualifications</b></p><p>- 1+ years of customer service experience</p><p>- Speak, write, and read fluently in English</p><p>- Experience with Microsoft Office products and applications</p><p>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</p><p>- Speak, write, and read fluently in German</p><p><br></p><p><b>Preferred Qualifications</b></p><p>- Experience in data analysis and reporting</p><p><br></p><p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1+ years of customer service experience</li><li>Speak, write, and read fluently in English</li><li>Experience with Microsoft Office products and applications</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Speak</li><li>Experience in data analysis and reporting</li></ul>

<p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set</p><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><ul><li>Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</li><li>Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the Services budget, and request, quote, coordinate AVEVA Services and Resources</li><li>Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</li><li>Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years experience in similar roles</li><li>Strong Verbal and written Communication skills</li><li>Strong presentation skills on AVEVA core technologies, business initiatives and services OR similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</li><li>Ability to work well with cross-function and geographically distributed teams</li><li>Strong multi-tasking ability with a keen sense of prioritization</li><li>Strong relationship management and organizational skills</li><li>Experience with project and program management methodology and techniques</li><li>Out-of-the-box thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</li><li>Ability to think strategically, as well as tactically</li><li>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</li><li>Language Requirements: Arabic and English</li><li>4+ years of relevant experience in the manufacturing and/or services industry</li><li>2+ years of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</li><li>Experience with AVEVA Engineering products would be considered an added advantage</li><li>Industry knowledge in one or more of the following sectors: Oil &amp; Gas, Mining, or Power</li><li>French language proficiency would be considered a strong asset</li></ul>

Qualifications English Level : B1/B1+Salary: 13K Net Location : Abbassia Paid Training Period Graduates Social,Medical Insurance<br>Company Description ETISAL International, a leading Business Process Outsourcing (BPO) company, offers innovative, customized services to meet the unique needs of businesses across various industries. With global coverage and a deep understanding of diverse cultures, ETISAL International focuses on delivering high-value BPO services, helping clients concentrate on their core businesses. The company's commitment to first-class quality, human capital appreciation, and the implementation of best practices and state-of-the-art technologies ensures that ETISAL International consistently exceeds client expectations.<br>Role Description This is a full-time on-site role based in Cairo, Egypt, for a Voice/Non Voice Business Setup Account specialized in English speaking. The candidate will be responsible for handling both voice and non-voice interactions, developing business plans, analyzing data, providing top-notch customer service, and ensuring effective communication with clients and team members. The position requires maintaining a high level of professionalism and dedication to enhancing client satisfaction through excellent performance and service delivery.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Company Description</strong><br><strong>About instashop:</strong><br>Instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone's achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we're always on the lookout for new talents to join us on our success journey.<br><strong>Job Description</strong><br>As a Coordinator Accounting, you will play an essential role in supporting InstaShop's operations by managing<br>partner relationships, assisting with financial processes, and ensuring smooth financial operations across<br>our growing network of partner shops. You'll be the go-to person for partner inquiries, help set up new<br>shops, and support our finance team with monthly closures, playing a vital part in ensuring our partners'<br>success on the InstaShop platform.<br>WHAT'S ON YOUR PLATE?<br><ul><li>Coordinating the setup and onboarding process for new partner shops, ensuring a seamless integration into InstaShop's platform.</li><li>Providing ongoing assistance to existing partner shops, guiding them through InstaShop's operational processes, addressing questions, and ensuring a positive partner experience.</li><li>Responding to partner inquiries and emails, resolving any issues or questions partners may have regarding their operations on our platform.</li><li>Conducting regular updates and adjustments to partner shops' information as needed to ensure accuracy and relevance.</li><li>Supporting the Business Development team by assisting with partner-related inquiries to aid in smooth expansion efforts.</li><li>Managing office petty cash, tracking expenses, and ensuring accurate record-keeping for all office-related costs.</li><li>Maintaining up-to-date financial records, including bank details for partner shops, to facilitate accurate payments and reporting.</li><li>Assisting the finance team with monthly closing tasks, including reconciliation and other accounting responsibilities.</li></ul><br><strong>Qualifications</strong><br>WHAT DID WE ORDER?<br><ul><li>Bachelor's degree in accounting, Finance, Business, or a related field</li><li>0 to 2 years of experience in accounting, finance, or a similar role, preferably in e-commerce or retail</li><li>Strong organizational and multitasking skills, with an eye for detail</li><li>Proficiency in MS Excel</li><li>Excellent communication skills.</li><li>Knowledge of petty cash management and reconciliation processes.</li></ul><br><strong>Additional Information</strong><br> </div>

<p><h4>Job summary</h4> <p>Entry level management position that is responsible for the daily operations in room service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited</p><p></p>

<p>Join us as a Senior Engineer leading electrical systems projects that power critical infrastructure. You'll take ownership of technical solutions from concept to completion, managing teams and delivering innovative power systems that meet the highest standards of quality and performance. What will you do? Own technical execution for electrical systems projects spanning HV, MV, and LV power networks Design comprehensive power system architectures integrating generation, storage, conversion, and distribution components Lead technical teams through all project phases including design, supplier management, implementation, and testing Assess and manage technical risks while maintaining transparent communication with stakeholders and leadership What are the key skills we are looking for? Problem Solving advanced level; resolving complex technical challenges across electrical system integration and delivery Electrical Distribution Systems intermediate level; designing and implementing reliable power networks for diverse market segments Technical Solution Design intermediate level; translating customer requirements into optimized electrical architectures Project Management developing level; coordinating technical activities from tendering through project closure Power Systems Design developing level; architecting AC, DC, and hybrid electrical systems with behavioral analysis Requirements Analysis intermediate level; capturing customer needs and defining implementable technical solutions Power-System Protection intermediate level; ensuring safety and reliability across electrical network assets Risk Assessment intermediate level; identifying technical risks and developing mitigation strategies throughout project lifecycle</p><p><strong>Desired Candidate Profile</strong></p><p>Proven ability to lead and mentor technical professionals in complex engineering environments Strong stakeholder engagement skills with a customer-focused approach to solution delivery Confident decision-maker who balances technical standards with practical project constraints Team-oriented collaborator who thrives in cross-functional project settings What's in it for me? Lead high-visibility projects with direct impact on critical electrical infrastructure worldwide Work with cutting-edge power systems technology across diverse industries and applications Develop your leadership capabilities while guiding talented engineering teams Join a global organization that values technical innovation and professional growth</p><p>Education: University Msc/Bsc Electrical Engineering Degree Language requirements: Fluent in English French language will be valuable. Experience: 8-10 years of experience in a similar role. Skills requirements High level of organizational, communication, and interpersonal skills, including customer-facing and convincing. Ability to influence stakeholders on the correct project technical strategy. Ability to learn from others, share your knowledge, coach others and collaboration. Bring your electrical systems expertise to a team that's building the future apply today!</p>