Shipping representative Jobs
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<p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Last Mile Associate Manager | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>Last Mile Associate Manager is responsible of managing the day-to-day execution of company’s E-Commerce Operations which includes Picking, Marshalling and Dispatching activities. He / She should drive the team to increase the efficiency and work towards the organizational goals. Also, the role holder should liaise with the store and make sure that the customers are fully satisfied with the online services in terms of on time delivery, freshness, quality and fulfillment of their order.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Implement an effective operating model for the E-Commerce Fulfilment using internal and/or 3P service providers.</li><li>Develop detailed processes, quality control measures, and KPI’s for a seamless and effective Fulfilment operations.</li><li>Manage the day to day E-Commerce fulfilment operations.</li><li>Ensure of proper arrangement of dark store and stock adequacy.</li><li>Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.</li><li>Manage the ecommerce operations in compliance with policies.</li><li>Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.</li><li>Liaise with the IT team for related IT issues which affect the day-to-day working of the site and liaising with IT team to ensure issues are resolved immediately.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in Supply Chain or Business</li><li>4 years of experience in fullfilment operations/ last mile</li><li>Experience working in E-Commerce companies is a must</li><li>High attention to detail</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
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About the Role<p>We are looking for a Senior Cloud Engineer to design, build, and operate scalable, secure, and highly available cloud infrastructure. You will play a key role in shaping our cloud architecture, automating infrastructure delivery, and improving the reliability and efficiency of our systems. This role is ideal for an experienced engineer who is passionate about infrastructure-as-code, container orchestration, and building robust delivery pipelines.</p><br><p>What You'll Do</p><br><p>- Design, implement, and maintain scalable and secure infrastructure on Azure</p><br><p>- Build and manage infrastructure-as-code using Terraform, ensuring consistent, repeatable, and version-controlled deployments</p><br><p>- Deploy, operate, and scale containerized workloads using Kubernetes (AKS)</p><br><p>- Design and maintain robust CI/CD pipelines to enable fast, reliable, and safe software delivery</p><br><p>- Monitor system health, performance, and cost, and proactively identify areas for optimization</p><br><p>- Implement infrastructure security best practices, including Azure RBAC and Microsoft Entra ID (Azure AD) policies, network segmentation, and secrets management</p><br><p>- Collaborate with software engineering teams to support application deployment needs and troubleshoot infrastructure-related issues</p><br><p>- Participate in on-call rotation and incident response, driving root-cause analysis and long-term fixes</p><br><p>- Document infrastructure architecture, runbooks, and operational procedures</p><br><p>- Evaluate new tools, services, and practices to continuously improve the reliability and efficiency of the cloud platform</p><br><p>- Mentor other engineers on cloud best practices and infrastructure-as-code standards</p><br><p>What We're Looking For</p><br><p>- 5+ years of professional experience in cloud infrastructure, DevOps, or platform engineering</p><br><p>- Strong hands-on experience with Azure (Virtual Machines, Virtual Network, Microsoft Entra ID, Blob Storage, Azure SQL Database, Azure Functions, AKS, etc.)</p><br><p>- Proven experience writing and maintaining infrastructure-as-code with Terraform</p><br><p>- Solid experience deploying and managing workloads on Kubernetes (AKS or self-managed)</p><br><p>- Strong experience designing and maintaining CI/CD pipelines (e.g., Azure DevOps Pipelines, GitHub Actions, GitLab CI, Jenkins, or similar)</p><br><p>- Experience with containerization tools (Docker) and container registries (Azure Container Registry)</p><br><p>- Understanding of networking fundamentals (VNets, subnets, load balancing, DNS, network security groups)</p><br><p>- Experience with monitoring and observability tools (Azure Monitor, Prometheus, Grafana, Datadog, or similar)</p><br><p>- Strong scripting skills (Python, Bash, PowerShell, or Go)</p><br><p>- Excellent troubleshooting skills and ability to operate effectively in production incident scenarios</p><br><p>- Strong communication skills and ability to collaborate across engineering teams</p><br><p>Nice to Have</p><br><p>- Azure certifications (Azure Solutions Architect Expert, Azure DevOps Engineer Expert, or Ate)</p><br><p>- Experience with GitOps tools (ArgoCD, Flux)</p><br><p>- Experience with service mesh technologies (Istio, Linkerd)</p><br><p>- Familiarity with multi-subscription Azure architectures and Azure Management Groups</p><br><p>- Experience with cost optimization / FinOps practices</p><br><p>- Exposure to compliance frameworks (SOC 2, HIPAA, PCI-DSS)</p><br> </div>
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<u>Job Description</u><p><b>Job Title: FP&A Business Partner</b></p><br><p><b>Reporting to: FP&A Manager</b></p><br><p><b>Location: El Tagamoa El Khames Commercial Office</b></p><br><p><b>Role Purpose</b></p><br><p>Lead defined areas of the FP&A agenda for A&T, delivering high-quality financial analysis, planning support, reporting, and actionable insights that improve decision-making and business performance.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Lead defined areas of the FP&A agenda across planning, forecasting, reporting, and performance analysis, ensuring high-quality delivery in line with agreed standards and governance</li><li>Own assigned components of AOP, Forecast, Checkpoint, and Long-Range Planning cycles, including analysis, modelling, consolidation, and performance interpretation for designated areas</li><li>Prepare and manage defined reporting packages, KPI analysis, and forward-looking performance insight for assigned categories, workstreams, or business areas</li><li>Deliver robust financial analysis and recommendations that support performance improvement and business decision-making within assigned scope</li><li>Determine the appropriate analytical approach, modelling methodology, and problem-solving path required to address non-routine issues within defined areas of responsibility</li><li>Partner with Commercial Finance, SCF, and Functional Finance teams to reconcile inputs, challenge assumptions, and strengthen the quality of planning and reporting outputs</li><li>Support the development of the broader A&T financial outlook through strong analysis, visibility of key drivers, and timely escalation of risks and opportunities</li><li>Support ZBB, cost management, and productivity tracking through analysis, insight generation, and performance visibility within assigned scope</li><li>Drive continuous improvement within defined FP&A processes, reporting approaches, and analytical tools to improve efficiency and insight quality</li><li>Lead short-term finance improvement projects or workstreams within agreed scope, ensuring timely and high-quality delivery</li><li>Ensure accuracy, consistency, and integrity across assigned planning, forecasting, reporting, and analytical outputs</li><li>Be accountable for the delivery and quality of defined FP&A workstreams, analyses, reporting packs, and planning outputs</li></ul><p><b>Experience & Qualifications</b></p><br><ul><li>Bachelor’s degree in finance, Accounting, Economics, or a related field</li><li>Max <b>6–8 </b>years of finance experience, preferably in FMCG, consumer goods, or a multinational environment</li><li>Strong experience in FP&A, forecasting, reporting, financial analysis, and performance management</li><li>Strong Excel and financial modelling skills; Power BI or similar tools are an advantage</li><li>Proven ability to work independently across a broad FP&A scope and deliver insights that influence decisions</li><li>Strong analytical, problem-solving, and communication skills</li><li>Ability to challenge assumptions, reconcile differing inputs, and build alignment across stakeholders</li></ul><u>Location(s)</u>El Tagamoa El Khames Commercial Office<p><b>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority <span><span>Groups/Women/Veterans/Individuals</span></span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b><b>.</b></p><br> </div>
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Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join</p><br><br>Job Description<br><p><strong>About the role:</strong><br>
As a Sr. Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><br><p><strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><br>Qualifications<br><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul><br>Additional Information<br><br> </div>
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Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join</p><br><br>Job Description<br><p><strong>About the role:</strong><br>
As a Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><br><p><strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><br>Qualifications<br><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul><br>Additional Information<br><br> </div>
<p>We Are Hiring! Integrant is looking to hire an "Office Administrator" who is responsible for administrating and managing our headquarters at Maadi.</p><p>Managing the administration and facilities requests sent by the ticketing system related to cleaning, buffet needs, stationaries, medical refunds, main maintenance, and any other related requests</p><p>Handling day-to-day functions of the office, such as greets and directing all visitors, including vendors and job candidates</p><p>Organizing files, such as maintenance visits and building supplies documents</p><p>Managing all the cycle for the employees access cards from printing to delivery</p><p>Supervising members of the administrative staff on office daily requirements, such as water bottles, drinks, etc.</p><p>Handling the Medical Insurance related matters, such as refund, solving employee s medical cases, following-up on bank transactions and delivery of medical cards</p><p>Preparing monthly maintenance reports if required.</p><p>Organizing any employees gifts and dealing with shipment companies till delivery</p><p>Supporting in building maintenance matters, such as Elevators, Air Conditioners, Plumping, Electricity, etc.</p><p>Coordinating workshops, events, and staff meetings requirements such as ordering snacks, preparing setups, following up on meeting rooms availability for the requests</p><p>Supervising the security employee tasks, such as following Coronavirus Precautions</p><p>Tracking and replacing company supply as necessary (stationeries, printers cartridge, and office supplies)</p><p>Handling the inventory consumption</p><p>Receiving any invoices, bank cards, medical cards, shipments and handling it with the right department</p><p>Handling local purchase and maintenance per requests</p><p>Offering high-quality in following the maintenance complaints</p><p>Collaborating with other internal departments like Finance, HR, Purchasing etc. in relevant duties for smoother operations</p><p>Handling cleaning staff by:</p><ul><li>Scheduling their shifts and how they work</li><li>Auditing</li><li>Their attendance</li><li>Performance</li></ul><p>Competitive compensation package</p><p>Six-month career advancing opportunities</p><p>Employee parking space</p><p>Supportive and friendly work environment</p><p>Premium medical insurance [employee +family]</p><p>English language development courses</p><p>Interest-free loans paid over 2.5 years</p><p>Technical development courses</p><p>Planned overtime program (POP)</p><p>Employment referral program</p><p>Premium location in Maadi & Nasr City</p><p>Social insurance</p><p>Opportunity to travel and work onsite with U.S. customers</p><p>In-house Technical and English training programs</p><p>Dedicated learning time (check out our 4Plus1 Program )</p><p>Flexible work schedules</p><p>Perks: events, sponsored lunch, game area, rooftop hangout + more!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree from a related university</li><li>2+ years of Experience</li><li>Excellent Interpersonal and time management skills</li><li>Excellent organizational skills</li><li>Attentive to the detail</li><li>Good English skills</li><li>Excellent written and verbal communication skills</li><li>Excellent Customer Service Skills</li><li>Strong Microsoft office skills</li><li>Be flexible with working hours when necessary</li><li>Problem Solving Skills</li><li>Team player as well as ability to work independently and efficiently in a fast-paced environment</li></ul>
<ol><li><p>Order Management:</p><ol type="a"><li><p>Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.</p></li><li><p>Handling order processing cycle from Customer PO issuance phase to order delivery through Partner technical and commercial timeline revision and follow-up.</p></li><li><p>The cycle includes technical and commercial revision of orders along with logistical coordination with the Partner or internal logistics team along with money collection tracking.</p></li></ol></li><li><p>Sales Support:</p><ol type="a"><li><p>Collaborate closely with the sales team to assist in generating leads, prospecting, and qualifying potential customers.</p></li><li><p>Prepare and deliver sales presentations, proposals, and contracts to customers.</p></li><li><p>Follow up on sales leads and inquiries, ensuring timely and effective communication.</p></li></ol></li><li><p>Documentation & Reporting</p><ol type="a"><li><p>Maintain accurate and up-to-date sales records, including customer information, orders, and sales activities.</p></li><li><p>Maintaining and improving Business unit documentation procedures internally and externally i.e., Internal documentation inventory and Customer documentation needs.</p></li><li><p>Generate reports on sales performance, order status, and other key metrics as required.</p></li><li><p>Creating analytics and reports relating to PO cycles, Delivery dues, and money collection.</p></li><li><p>Following up on internal order registrations.</p></li></ol></li><li><p>.Admin Support <br> 1. Provide administrative support within the internal sales process.<br> 2. A liaison between the team and other support functions for interchanging tasks such as promotional materials and events planning.</p></li></ol><p> 3. Holding out external admin tasks e.g., company registrations and Tender purchases.</p><p> 4. Provide general administrative support to the sales team, including preparing sales reports, presentations, and meeting minutes.</p><p> </p><p><strong>Requirements</strong></p><p>· Proven 1-2 years of experience in a sales support or coordination role, preferably in a B2B sales environment.</p><p>· BSc in business administration or relevant field.</p><p>· Strong organizational skills with the ability to manage multiple tasks and prioritize workload effectively.</p><p>· Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders.</p><p>· Proficiency in using CRM systems and MS Office Suite (Word, Excel, PowerPoint, Outlook).</p><p>· Detail-oriented with a high level of accuracy in data entry and record-keeping.</p><p>· Customer-focused mindset with a passion for delivering exceptional service.</p><p>· Ability to work independently, as well as collaboratively in a team environment.</p><p>Strong problem-solving skills and the ability to adapt to changing priorities and deadlines.</p><p></p>
<p>We are seeking a motivated and experienced Merchandiser/Sale Support to join our growing team. This is an exciting opportunity to be part of the growing phase of our company. The Sales support/ Merchandiser serves as a key bridge between the Customer , Sales and Production teams, ensuring smooth coordination and alignment to meet customer demands, quality standards, and delivery timelines. This role requires strategic oversight and day-to-day involvement to ensure that products move efficiently through each stage of the production process, meeting all customer expectations. Additionally, the merchandiser plays a crucial role with customers, building a relationship founded on trust and collaboration, and actively participating in client meetings.</p><p>Key Responsibilities:</p><p>Negotiating prices with factories and customers</p><p>Raising orders </p><p>Checking details on customer contracts</p><p>Liaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow up</p><p>Updating and analysing internal and customer critical paths</p><p>Conducting weekly calls with In-country merchandisers and factories</p><p>Work closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goals.</p><p>Regularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent orders.</p><p>Managing sample approval – sending lab dips/strike offs/samples to customer</p><p>Coordinating between licensing department and QA/Tech on sample approvals</p><p>Liaising with logistics department to ensure goods are delivered on time</p><p>Liaising with design department, send artworks to factories</p><p>Checking label artworks and giving approvals to factory</p><p>Please Note British International Company Salary is paid in GBP Sterling - Small office based in Nasr City near City Stars </p><p></p><p><strong>Requirements</strong></p><p>Key Responsibilities:</p><ul><li><p>Negotiating prices with factories and customers</p></li><li><p>Raising orders </p></li><li><p>Checking details on customer contracts</p></li><li><p>Liaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow up</p></li><li><p>Updating and analysing internal and customer critical paths</p></li><li><p>Conducting weekly calls with In-country merchandisers and factories</p></li><li><p>Work closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goals.</p></li><li><p>Regularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent orders.</p></li><li><p>Managing sample approval – sending lab dips/strike offs/samples to customer</p></li><li><p>Coordinating between licensing department and QA/Tech on sample approvals</p></li><li><p>Liaising with logistics department to ensure goods are delivered on time</p></li><li><p>Liaising with design department, send artworks to factories</p></li><li><p>Checking label artworks and giving approvals to factory</p></li><li><p>Experience of the LCWaikiki supplier system would be a bonus </p></li></ul><p></p><p></p>
<p><b>Job purpose:</b> Manage and ensure the execution of software development life cycle of applications and programs (installation; configuration; deployment; analyzing; documenting; coding/development; and unit testing) as well as leading junior and senior engineers assigned to projects Key accountabilities and decision ownership: Interpret the customer requirements into deliverables (code; installation of a system; deployment. etc.) and ensure they are well mapped with the requirements Manage the time estimation of projects while following the project plan and timeline as well as the organization processes and standards Manage and ensure the execution of the software lifecycle following the agreed-on methodology (might execute when needed and as per the project needs) Manage and ensure the delivery of the code as per the agreed-on technology stack while following the coding and security guidelines (might execute when needed and as per the project needs) Manage and ensure the creation and execution of unit test cases (might execute when needed and as per the project needs) Ensure the documentation of the code (might document when needed and as per the project needs) Conduct code review for junior and senior engineers Create the project architecture and design in collaboration with the technical architect; technical software lead; or principal software engineer (depending on the assigned project delivery team) Ensure the creation of application specifications and guidelines Integrate software components into a fully functional software system Collaborate with the testing team in developing software verification plans and quality assurance procedures Support the testing team and supervise and guide the technical team across the project lifecycle Represent the development team in the communication with customers throughout the project lifecycle Manage the solution deployment Conduct UAT with the customer (upon assignment from the project manager) Fix nonconformities resulting from engineering processes audit and architecture audit Report work progress; technical issues; risks; and changes in delivery dates to the technical lead and the project manager Participate in the hiring process of technical team members Additional accountabilities in case of full stack/frontend assignment: Manage and ensure the conversion of visual screens to UI elements for any portal or application (might execute when needed and as per the project needs) Manage and ensure the creation of prototypes using UI technologies (might execute when needed and as per the project needs) Lead, optimize and review AI usage and generated code for development of Java and Liferay applications</p><p><strong>Desired Candidate Profile</strong></p><p>Must have professional qualifications:<br>Bachelor's degree in computer science or equivalent<br>5+years of relevant experience<br>2+ years of Liferay experience</p>
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Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p><strong>About the role:</strong><br>
As a Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><br><p><strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><br>Qualifications<br><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul><br><br> </div>
<p><b><br></b></p><p><b>What you ll</b> do<br>Serve as the Architecture and Design Authority across IT and FinTech, driving the design and governance of scalable, secure, and innovative solutions across Payments, Cards, BNPL, Savings, and Insurance domains. Align technology roadmaps with Vodafone Group strategy, translate business needs into technical solutions, resolve architectural challenges, and lead the adoption of modern, microservices-based architectures to support business growth and operational excellence.</p><p>Who you are<br>Role: Act as architecture and design authority across IT-FS organization. Responsible of aligning Fintech and IT roadmaps with group strategy and guidelines. Responsible of designing full-edged solutions for the below Services:Cards, Tokenization, Soft POS, Payments, Settlement & Recon, BNPL, Savings & Insurance. In charge of resolving Technology disagreements among different IT teams. Responsible of auditing/review IT processes and solution. Instruct/follow up on delivery teams to modify them according to IT strategy. Lead design for major business and technology projects across IT/Fintech in a way that directly impact revenue, cost saving initiatives and NPS. Translate the business requirements into technology requirements. Lead Vodafone Group activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group Products & Services related architecture initiatives within Vodafone Egypt in a way that suit local targets and strategies. Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized. Authorized to take necessary decisions to resolve technical conflicts among different delivery functions. Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements. Develops detailed programming instructions to solve business problems through automation support. Craft the code standards for our products. Use modern software architecture techniques and technologies to design , develop distributed, fault-tolerant solutions Create and maintain the architecture documents. Provide technical guidance to development teams.. Building FinTech platform and make use of microservices architecture</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Core competencies, knowledge and experience: Engineering or computer science Bachelor degree. Engineering master degree is a plus. At least 5+ years technical experience in IT. Fintech and Payments experience. Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation. Software engineering and Design-Patterns. Microservices architecture & distributed systems Proven Business acumen/Solid business analysis skills. Must have worked in at least 2 different Technology areas before. Vendor background is a plus. Solid development/database knowledge</p><p>Must have technical / professional qualifications: Strong decision making/leadership capabilities. Strong problem-solving skills. Helicopter view identifying key information and patterns. Innovativeness and ability to generate viable alternatives out of challenging situations. Proven ability to work in virtual teams</p>
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<p><b><span>SAP SuccessFactors ECP</span> Associate Manager</b></p><br><br><p><b>About Accenture</b></p><br><br><p>Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovative-led company with approximately 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at <b>www.accenture.com</b>.</p><br><br><br><p><b>Overview</b></p><br><br><p>In this position, you will oversee the delivery of payroll solutions, ensuring they align with business needs and drive end-to-end optimization of payroll operations. Acting as a subject matter expert, you will work closely with cross-functional stakeholders, guide and develop team members, and play a key role in decisions affecting both project-level and wider organizational outcomes. The role demands deep expertise in <span>SAP SuccessFactors ECP</span> Payroll, strong capabilities in process design and implementation, and proven leadership and analytical skills.</p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Lead and manage SAP <span>SuccessFactors ECP</span> Payroll implementations to ensure business requirements are met.</p><br><br></li><li><p>Analyze existing payroll processes to identify gaps, risks, and improvement opportunities.</p><br><br></li><li><p>Design or enhance organizational structures to improve payroll effectiveness and efficiency.</p><br><br></li><li><p>Establish and implement payroll best practices to support compliance, accuracy, and operational excellence.</p><br><br></li><li><p>Ensure payroll solutions are aligned with business goals and integrated smoothly with existing systems.</p><br><br></li><li><p>Facilitate stakeholder workshops to capture requirements and drive alignment.</p><br><br></li><li><p>Partner with cross-functional teams to support sound decision-making and issue resolution.</p><br><br></li><li><p>Develop and deliver clear project status updates to stakeholders, maintaining transparency and engagement.</p><br><br></li><li><p>Coach and mentor team members to strengthen payroll, implementation, and process expertise.</p><br><br></li><li><p>Address complex challenges impacting multiple teams and business areas with effective solutions.</p><br><br></li><li><p>Promote a collaborative, high-performance team culture.</p><br><br></li><li><p>Create and maintain comprehensive project documentation, including timelines, milestones, and deliverables.</p><br><br></li><li><p>Track and monitor project outcomes to ensure on-time and successful delivery.</p><br><br></li><li><p>Manage resources efficiently to achieve project objectives and key milestones.</p><br><br></li></ul><br> </div>
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<span>Description</span><br><span></span><p>Job Purpose:</p><br><p>To handle different purchasing requirements in coordination with the relevant departments, plan the annual requirements & relevant budget allocation, and prepare relevant documentation before proceeding with the purchasing cycle to ensure high service quality and price with full adherence to the policies & procedures.</p><br><p>Job Description:</p><br><p>Procurement Management</p><br><p><br>1. Respond to different lines of business procurement requests and ensure that all purchase requisitions are received through the EBS system for ease of reference and to monitor the purchasing of process development.<br>2. Receive and prepare the required documentation for the approved purchase requisitions requests from CIB different business units including branches, headquarters and warehouse to have accurate documentation for future reference.<br>3. Prepare purchase orders documentations for approval in adherence to the Third Party Procedures Guide and maintain purchasing records with the respective approvals for ease of reference and accurate documentation.<br>4. Follow up and monitor orders, deliverables and payments in queue at the departmental level to facilitate the process and to ensure timely delivery<br>5. Ensure that the delivered quantities are conforming with the quality to maintain the bank’s quality standards.<br>6. Process procurement requests and purchase requisitions in a timely manner<br>7. Ensure that any third party is properly registered prior issuing relevant purchase order in addition to all purchase requests are approved through the appropriate financial authority level<br>8. Compare and evaluate offers from third parties and conducting commercial negotiations.<br>9. Support internal business owners in obtaining specifications, quotations, delivery terms, and costs; recommends substitute materials where economies can be realized or delivery improved.<br>Supervision<br>10. Supervise all activities and work of subordinates to ensure that all the work within a specific area is carried out in an efficient manner and in compliance with the set policies , processes and procedures.<br>Policies, Processes and Procedure<br>11. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br>Day-to-day Operations <br>12. Follow the day-to-day operations related to own jobs in the procurement department to ensure continuity of work.<br>Compliance<br>13. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks<br></p><br><br> <br> <span>Qualifications</span><br><span></span><p>QUALIFICATIONS, EXPERIENCE, & SKILLS:</p><br><p>Qualifications & Experience<br> Bachelor’s degree of Commerce, Business Administration, Arts or its equivalent <br> Minimum 2 - 4 years of relevant experience</p><br><p>Skills<br> Good Knowledge of English language and Arabic languages<br> Proficient user of MS Office Application<br> Good Communication skills</p><br><br> </div>
<p>The Procurement Specialist supports day-to-day procurement operations, covering supplier sourcing, purchase order management, contract administration, and vendor coordination. The role partners with internal departments and suppliers to ensure timely, accurate, and policy-compliant procurement outcomes.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>Procurement Planning</strong></p><ul><li>Conduct market research to gather pricing data, identify qualified suppliers, and assess their fit for procurement requirements.</li><li>Monitor market trends and pricing and escalate cost-saving opportunities to the direct manager.</li></ul><p><strong>Vendor Management</strong></p><ul><li>Participate in supplier evaluation and negotiations, supporting competitive terms across categories such as hospitality, logistics, and third-party services.</li><li>Support supplier performance tracking on delivery, quality, and reliability, escalating issues as needed.</li><li>Ensure procurement activities comply with internal policies and applicable regulations</li><li>Draft procurement agreements for suppliers without formal contracts, defining deliverables, pricing, timelines, and service expectations for approval.</li></ul><p><strong>Purchasing Execution</strong></p><ul><li>Review supplier contracts before approval, verifying alignment with policies, budgets, and stakeholder requirements.</li><li>Process and track purchase orders through the full cycle, verifying receipts against delivery notes and invoices, and following up with suppliers to resolve discrepancies and ensure on-time delivery.</li><li>Maintain organized records of procurement transactions, contracts, and supplier communications by document management standards.</li></ul><p><strong>Financial & Cost Management</strong></p><ul><li>Coordinate with internal departments to gather requirements and identify cost-effective sourcing options.</li><li>Negotiate pricing and terms with suppliers and document outcomes for review and reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, Supply Chain Management, or a closely related discipline.</li><li>A minimum of 1 to 3 years of hands-on experience in procurement or supply chain functions, with exposure to sourcing, vendor management, and purchase order processing.</li><li>Good command of English, with the ability to communicate effectively in writing and verbally for business correspondence and supplier interactions.</li><li>Proficiency in Microsoft 365 applications including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint; prior exposure to procurement or ERP systems is an advantage.</li><li>Good analytical and organizational skills, with the ability to manage multiple tasks, meet deadlines, and communicate clearly with internal teams and external suppliers.</li><li>Foundational knowledge of procurement principles, sourcing processes, and vendor management practices, with a willingness to develop expertise in line with organizational standards.</li><li>Ability to work independently on assigned tasks while maintaining clear communication with the direct manager and escalating issues appropriately and in a timely manner.</li></ul><p><strong>Travel and Working Requirements</strong></p><ul><li>Primary office-based environment; regular activities include extended periods of desk work, use of computer systems, and occasional manual handling of materials such as boxes and samples.</li><li>Domestic travel across Egypt is required on a regular basis, including occasional short-notice assignments to support urgent operational procurement needs.</li></ul>
<p>Job Purpose: In line with MEA strategy and business aspiration to continue accelerating the business in Iraq which is a stage 3 market under NALT cluster, we have opened an excellent opportunity to lead the market development for Mars Snacking categories in Iraq which have been identified as growth opportunity markets. Iraq is top growth market in NALT with a big potential for our future Mars business in the region. The market leader will be responsible for accelerating and building Mars future RTM in this high potential market to accelerate top and bottom lines growth. The market leader will be responsible for all the on-ground execution and focusing to protect and leverage on our Leadership to accelerate the category and market growth with accelerated speed. This role will own the channels development and be responsible for building and engaging the distributor sales organization to deliver the market objectives, execution guidelines and perfect store ambitions. In addition, the role is critical in partnering with key stakeholders across Mars cross-functions and our partners to build the distributors capabilities, customer relationships and mutual profitability.</p><h3>Roles & Responsibilities:</h3><h4>Market Strategy</h4><p>Develop and deploy the market s OGSM in line with overall NALT OGSM</p><p>Develop the 3 to 5 years efficient route to market strategy for Iraq market</p><h4>Financial</h4><p>Shape Accountable for delivering the growth P&L shape on both NS & MAC level</p><p>Accountable for trade, distribution and M&P budget management and optimization</p><h4>Business Performance</h4><p>Deliver against market share, category and brand growth</p><p>Deliver against all Sales & Distribution KPIs</p><h4>Distributor Relationship & Development</h4><p>Deliver distributor sales targets for the Mars Snacking business as per the annual business plan</p><p>Assume key point of contact between the distributor and Mars Snacking and lead the business operations to drive category and brand growth.</p><p>Support the TDS in the market for Mars categories (distributor sales force) to expand distribution and ensure the delivery of the sales target / KPI S for the Mars unit periodically and annually.</p><h4>Trade Channels & Customer development</h4><p>Develop & Execute channel strategies in the country</p><p>Develop strategic relationships with the top 5 Key Accounts</p><p>Pre-align and support the distributor in all business development negotiations and lead the checkouts agreement with top customers in both markets.</p><p>Drive excellent execution and delivery of picture of success ambitions through the implementation of category and shopper centric initiatives with key partners in the assigned markets</p><h4>Cross functional Collaboration</h4><p>Lead market demand planning (forecasting) process</p><p>Collaborate with Mars supply team on replenishment process and with distributor logistics team on inventory management & key customer service levels</p><p>Partner with the Customer Growth team to ensure the delivery of appropriate tools and solutions which enable the field sales team to deliver a best-in-class customer experience and excellent execution.</p><h4>Education & Professional Qualification</h4><p>Graduate calibre, with 6+ years of extensive experience in a blue chip FMCG / consumer product with strong communication and field sales/channel management experience.</p><h4>Knowledge/Experience</h4><p>Own the development of the business plans, leading the distributors in joint collaborative business planning process with customers and negotiating the implementation of the agreed category drivers.</p><p>Manage a rolling 24-month business forecast by channel and deliver the periodical forecast, agreed volume and value KPI s.</p><p>Ability to navigate complex situations and challenge the status quo with a can-do attitude.</p><p>Self-reliant, decisive and resilient and able to respond and adapt to a fast moving, swiftly changing environment.</p><p>Experience of developing best-in-class efficient coverage and resource models which optimize physical availability, conversion and ROI for the company and the customer, adopting a continuous improvement mindset to identify opportunities for enhancement.</p><p>Manage the financial KPI s and ensuring the delivery of the targeted DSO and Trade spend in the market.</p><p>Co-develop the customer activation calendar utilizing the customers leaflets to implement both central and local activities and seasons.</p><p>Ability to navigate complex situations and challenge the status quo with a can-do attitude.</p><p>Self-reliant, decisive, and resilient and able to respond and adapt to a fast moving, swiftly changing environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Graduate calibre, with 6+ years of extensive experience in a blue chip FMCG / consumer product with strong communication and field sales/channel management experience.</p><p>Own the development of the business plans, leading the distributors in joint collaborative business planning process with customers and negotiating the implementation of the agreed category drivers.</p><p>Manage a rolling 24-month business forecast by channel and deliver the periodical forecast, agreed volume and value KPI s.</p><p>Ability to navigate complex situations and challenge the status quo with a can-do attitude.</p><p>Self-reliant, decisive and resilient and able to respond and adapt to a fast moving, swiftly changing environment.</p><p>Experience of developing best-in-class efficient coverage and resource models which optimize physical availability, conversion and ROI for the company and the customer, adopting a continuous improvement mindset to identify opportunities for enhancement.</p><p>Manage the financial KPI s and ensuring the delivery of the targeted DSO and Trade spend in the market.</p><p>Co-develop the customer activation calendar utilizing the customers leaflets to implement both central and local activities and seasons.</p><p>Ability to navigate complex situations and challenge the status quo with a can-do attitude.</p><p>Self-reliant, decisive, and resilient and able to respond and adapt to a fast moving, swiftly changing environment.</p>
<p><strong>About us</strong></p><p>dmg events is an international exhibitions and publishing company. We attract more than 425,000 visitors to our global portfolio of 80 exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of £2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news, and entertainment.</p><p><br></p><p><strong>Job Purpose: </strong>To lead, grow, and deliver the Construction Division's event portfolio in Nigeria and Egypt, driving long-term commercial growth, market leadership, and industry impact.</p><p><br></p><p>The Event Director holds full P&L accountability for the allocated events and is responsible for the successful development, positioning, sales performance, marketing, content, stakeholder engagement, and operational delivery of the portfolio.</p><p><br></p><p>The role acts as the strategic leader for both markets, ensuring alignment across Sales, Marketing, Operations, Content, and Finance while adapting event brands, value propositions, and growth strategies to local market requirements. The Event Director is responsible for identifying new growth opportunities, strengthening industry partnerships, and maintaining the position of the events as the leading platforms for the construction and built environment sectors in Nigeria and Egypt.</p><p><br></p><p><strong>KEY ACCOUNTABILITIES:</strong></p><p><br></p><p><strong>Event strategy and Leadership</strong></p><ul><li>Leads overall event strategy, ensuring long-term growth, relevance, and competitive positioning; uses data, market insights, and commercial understanding to shape event direction.</li><li>Develops annually a 3-year plan for each event/market outlook and develops the event strategy in line with the guidelines of the event delivery playbook.</li><li>Ensures cross-functional alignment across Sales, Marketing, PR, Content, and Operations, maintaining focus on commercial, audience, and delivery priorities.</li><li>Sets and leads events meetings to ensure cross-functional alignment.</li><li>Driving sustainable event growth, audience impact and commercial performance.</li><li>Manages organisational complexity and competing priorities confidently.</li></ul><p><br></p><p><strong>P&L management</strong></p><ul><li>Owns full financial performance, including local and international revenue delivery, cost control, and profitability.</li><li>Provides accurate and timely reporting of event KPI’s and forecasts.</li><li>Liaise with finance for financial reporting requirements.</li><li>Set, adhere to, manage and deliver the event P&L.</li><li>Monitor ongoing performance against budget through monthly review of revenue and costs using the budget tracker.</li><li>Establish monthly forecasting process to determine likely show result in budget tracker.</li><li>Achieve revenue and contribution budget/forecast.</li><li>Ensure billing and collection is done in accordance with contract.</li><li>Ensure debtors are collected in accordance with contract and in full prior to the show.</li></ul><p><br></p><p><strong>Commercial leadership</strong></p><ul><li>Lead sales and sponsorship performance across Nigeria and Egypt.</li><li>Works closely with the local and international sales teams, partners, and agents to achieve revenue targets.</li><li>Executes the agreed sales and sponsorship strategy for the event.</li><li>Takes part in meetings with key customers.</li><li>Monitors sales performance and ensures up-to-date reporting in Salesforce.</li><li>Delivers agreed revenue targets by value and volume.</li></ul><p><br></p><p><strong>Stakeholder and Partner management</strong></p><ul><li>Builds and manages strategic relationships with governments, associations, local partners, and key industry players, ensuring both positioning and commercial outcomes for the events in the respective markets.</li><li>Establish advisory boards and maintain strong market visibility.</li></ul><p><br></p><p><strong>Brand management & Market adaptation</strong></p><ul><li>Ensures the event brand is aligned with the wider portfolio strategy and effectively adapted to each market, including positioning, messaging, features, and value proposition aligned to local industry needs.</li><li>Oversees development of locally relevant marketing campaigns, content programmes, and show features to maximise audience engagement and commercial success.</li><li>Drives audience growth, exhibitor retention, and event positioning as leading platform in each market.</li></ul><p><br></p><p><strong>Marketing</strong></p><ul><li>Oversee the development of the marketing strategy and marketing objectives for the event.</li><li>Works with Senior Marketing Manager to increase visitor numbers and quality and improve the overall look and feel of the event.</li><li>Ensure the event website is always up-to-date and aligned with the overall brand standards.</li><li>Oversees database development in conjunction with database department.</li></ul><p><br></p><p><strong>Business development</strong></p><ul><li>Identify and develop new event profiles, launches, or vertical extensions within the portfolio markets based on market gaps and demand.</li></ul><p><br></p><p><strong>Operational Delivery</strong></p><ul><li>Oversee the operational preparations for the event and ensure these are delivered at a high standard and with eye on customer satisfaction.</li></ul><p><br></p><p><strong>QUALIFICATIONS, EXPERIENCE, & SKILLS:</strong></p><p><br></p><p><strong>Minimum Qualifications and Knowledge:</strong></p><ul><li>Bachelor’s Degree in Business, Marketing, Events, or related field</li><li>Strong understanding of B2B exhibitions (construction/infrastructure preferred)</li></ul><p><br></p><p><strong>Minimum Experience:</strong></p><ul><li>7+ years in exhibitions/events with portfolio leadership responsibility</li><li>Proven experience managing full P&L and multi-channel sales (direct, agent, partner)</li><li>Experience in multi-market environments (Africa/Middle East preferred)</li></ul><p><br></p><p><strong>Job-Specific Skills:</strong></p><ul><li>Strong commercial and strategic acumen</li><li>Expertise in market-driven brand positioning and event development</li><li>Ability to manage local partners, agents, and stakeholder ecosystems</li><li>Ability to lead cross-functional teams through alignment and influence</li></ul><p><br></p><p><strong>Behavioural Competencies:</strong></p><ul><li>Strategic leadership and long-term thinking</li><li>Strong influencing and stakeholder management</li><li>Leadership maturity and ability to operate in complexity</li><li>High resilience and sound judgement under pressure</li><li>Strong ownership mindset and accountability</li><li>Ability to build collaboration, consistency, and performance across teams</li><li>Native Arabic speaker with excellent communication skills in Arabic and English</li></ul><p><br></p><p><strong>Please take the time to read the job description. You must meet all the criteria set out above for your application to be considered. We do check all applications, and suitable candidates will be contacted within 5 days. If you are not contacted by us within 5 working days, please consider your application unsuccessful at this time.</strong></p>
<p><strong>ABOUT THR ROLE:</strong></p><p>We are seeking a<strong> Google Ad Manager</strong> to be responsible for the end-to-end operational execution and of monetization across all digital channels, including web display and video, mobile apps, CTV/OTT, programmatic partners, and social platforms. The role ensures that all inventory is correctly set up, monetized efficiently, compliant with platform and policy requirements, and continuously optimized to maximize yield and revenue stability. This position focuses on day-to-day delivery, performance monitoring, issue resolution, and reporting, translating monetization strategy into consistent operational results. Success in the role will be measured through clearly defined quarterly KPIs covering revenue performance, fill rate, yield improvement, monetization uptime, and reporting accuracy.</p><p><br></p><p>The following job description details the skills and competencies required for this level.</p><p><br></p><p><strong>SKILLS AND REQUIREMENTS</strong></p><ul><li>4+ years in ad ops, programmatic advertising, or digital monetization (agency, ad-tech, or publisher side).</li><li>Strong knowledge of GAM, SSPs, DSPs (DV360, The Trade Desk).</li><li>Familiar with paid media platforms: Google Ads, Meta Ads, TikTok Ads, YouTube Ads.</li><li>Experience managing ad-tech partners (Teads, Magnite, PubMatic, SpringServe, etc.).</li><li>Strong analytical and reporting skills (Google Analytics, Looker, Data Studio).</li><li>Background in CTV/FAST advertising models is a strong plus.</li><li>Strong problem-solving and analytical mindset and High attention to detail </li><li>Excellent communication skills with the Ability to work under pressure in a fast-paced environment </li><li>Proactive and ownership-driven attitude with Strong time management and prioritization skills</li><li>Commercial mindset: ability to translate ad ops into revenue opportunities for sales.</li></ul><p><br></p><p><strong>KEY RESPONSIBILITIES:</strong></p><p><strong>1.Display & Video (Web) </strong></p><ul><li>Manage and hands on GAM trafficking and line item setup to ensure accurate and timely campaign implementation.</li><li>Support and hands on Prebid setup and troubleshoot related issues to maintain optimal header bidding performance.</li><li>Apply and optimize floor prices by geo, device, and format to maximize revenue opportunities.</li><li>Conduct creative QA and ensure compliance with internal policies and industry standards.</li><li>Perform daily pacing and delivery checks and adjust campaigns as needed to meet performance goals.</li></ul><p><strong>2.App (iOS / Android)</strong></p><ul><li>Validate SDK integrations in collaboration with the tech team to ensure proper ad delivery.</li><li>Map ad units according to placements to ensure correct implementation and tracking.</li><li>Maintain mediation waterfall hygiene to optimize demand competition and yield.</li><li>Monitor latency and timeout settings to improve performance and user experience.</li><li>Conduct regular app monetization stability checks to ensure consistent revenue performance.</li></ul><p><strong>3.CTV / OTT / FAST</strong></p><ul><li>Configure and manage ad pods to ensure proper ad sequencing and delivery.</li><li>Validate and monitor SSAI integrations to maintain seamless ad insertion.</li><li>Support deal setup, including PMPs and Programmatic Guaranteed campaigns.</li><li>Monitor delivery, pacing, and fill rates to ensure campaign effectiveness.</li><li>Perform quality control checks to maintain strong CTV monetization performance.</li></ul><p><strong>4.Programmatic Partners (SSPs, DSP Tags) </strong></p><ul><li>Execute partner onboarding processes to enable smooth integrations.</li><li>Monitor and hands on daily performance and yield across partners to optimize revenue.</li><li>Block MFA and low-quality demand sources to protect inventory quality.</li><li>Enforce floor price compliance across all programmatic partners.</li><li>Prepare and share partner performance reports with relevant stakeholders.</li></ul><p><strong>5.Social Media Monetization </strong></p><ul><li>Enable and manage monetization across all social media platforms and accounts.</li><li>Ensure policy compliance and verify monetization eligibility requirements.</li><li>Optimize yield across formats and geographies to maximize revenue.</li><li>Track revenue and reconcile payouts to ensure accuracy.</li><li>Prepare social monetization reports and escalate issues when necessary.</li></ul><p><strong>6.Revenue & KPIs and Success Metrics:</strong></p><ul><li>Maintain monthly revenue variance within ±5% of forecasted targets</li><li>Monitor revenue trends and proactively address fluctuations</li><li>Collaborate with commercial teams to stabilize and grow revenue performance</li></ul><p><br></p><p><strong>What We Offer</strong></p><ul><li>The chance to define the digital monetization roadmap for Lovin & Smashi.</li><li>Hands-on exposure to CTV & FAST monetization, one of the fastest-growing areas in media.</li><li>A cross-functional role bridging tech, content, and commercial.</li><li>Growth opportunities within a leading regional media company.</li></ul><p><br></p><p><strong>Augustus Overview</strong></p><p>Augustus is a Middle Eastern digital media holding company based in Dubai, Cairo and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. </p><p>We apply our expertise to building media brands, each centered on an audience first mindset, such as promoting the ideals of a positive lifestyle or an aspirational business mentality. Our brands have originated from new media platforms and power our entire ecosystem of services, especially creating brand communications that resonate with our audiences across digital and the real world. Our content is loved and seen by millions, natively across visual, audio and text platforms. </p><p><br></p><p><strong>Lovin’ </strong></p><p>Lovin’ is a local news and lifestyle brand. Lovin’ captures the best of the world around us: what we see, do, think, eat and drink. Lovin’ presents a positive view of our city, town, country or community. Lovin’s mantra is simple: Lovin’ Your Life. </p><p><br></p><p><strong>Smashi</strong></p><p>Smashi is a business news network streaming live from the heart of the Arab world, covering the most innovative products, services and technologies changing our lives. Smashi is a mindset, it’s for the driven, the dreamers and the doers. </p><p><br></p><p><strong>ODEUM </strong></p><p>ODEUM is our in-house content studio, powered by data and insights, designed to produce new media formats, in real time for clients that live across our brand channels. We connect brands with communities and culture.</p>
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</span><p>Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.</p><br> <p>With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.<br>A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.</p><br> <p><strong>About Atos Group</strong></p><br>
<p>Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.</p><br><p><strong>Role Overview</strong></p><br>
<p>We are looking for an experienced <strong>Testing Lead</strong> to provide end-to-end quality leadership across complex digital and enterprise solutions. The Testing Lead will be responsible for defining the overall test strategy, planning and execution governance, defect management, release validation, and quality reporting.</p><br>
<p>The role will work closely with business, technology, delivery, and product stakeholders to ensure solutions are thoroughly validated and meet agreed quality, performance, security, and business acceptance standards.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ul>
<li>Lead the overall <strong>test strategy, test planning, execution governance, and quality assurance</strong> activities across multiple technology platforms.</li>
<li>Define and maintain risk-based testing approaches aligned with project objectives, timelines, and business priorities.</li>
<li>Coordinate <strong>System Integration Testing (SIT)</strong> and provide governance and support for <strong>User Acceptance Testing (UAT)</strong>.</li>
<li>Lead regression testing planning and ensure adequate test coverage for releases and major changes.</li>
<li>Establish and manage <strong>defect management processes</strong>, including defect triage, prioritisation, resolution tracking, and escalation.</li>
<li>Coordinate <strong>release validation and acceptance activities</strong> to ensure solutions are production-ready.</li>
<li>Monitor and communicate test progress, quality metrics, risks, issues, and release readiness to stakeholders.</li>
<li>Define quality gates and acceptance criteria for key delivery milestones.</li>
<li>Identify testing risks, dependencies, and gaps and drive appropriate mitigation actions.</li>
<li>Coordinate testing across internal teams, vendors, developers, business users, and other stakeholders.</li>
<li>Support continuous improvement of testing processes, standards, tooling, and automation practices.</li>
</ul>
<p><strong>Technical Testing Scope</strong></p><br>
<p>The Testing Lead will be expected to define and govern testing strategies across a broad technology landscape, including:</p><br>
<ul>
<li><strong>Sitecore / Next.js</strong> web applications</li>
<li><strong>React Native</strong> mobile applications</li>
<li><strong>Microsoft Dynamics 365 (D365)</strong></li>
<li><strong>APIs and integrations</strong></li>
<li><strong>Data pipelines and data validation</strong></li>
<li><strong>AI/ML components and AI-enabled functionality</strong></li>
<li><strong>Performance and scalability testing</strong></li>
<li><strong>Security testing coordination</strong></li>
<li><strong>Test automation frameworks and tooling</strong></li>
</ul>
<p><strong>Test Management & Governance</strong></p><br>
<ul>
<li>Develop test plans, test scenarios, test cases, and traceability approaches appropriate to the delivery.</li>
<li>Establish SIT/UAT governance and ensure appropriate entry and exit criteria are defined.</li>
<li>Ensure sufficient test coverage across functional, integration, regression, non-functional, and acceptance testing.</li>
<li>Maintain visibility of test execution status and outstanding risks.</li>
<li>Produce clear <strong>quality and release readiness reports</strong> for senior stakeholders.</li>
<li>Ensure critical defects and quality risks are appropriately escalated and managed through to resolution.</li>
<li>Support acceptance validation and formal release sign-off processes.</li>
</ul>
<p><strong>Leadership & Stakeholder Management</strong></p><br>
<ul>
<li>Provide strong <strong>quality leadership</strong> across multiple teams and workstreams.</li>
<li>Coordinate effectively with technical teams, business stakeholders, product owners, project managers, and delivery partners.</li>
<li>Communicate complex testing and quality issues clearly to both technical and non-technical audiences.</li>
<li>Apply <strong>risk-based thinking</strong> when determining test priorities, coverage, and release decisions.</li>
<li>Drive timely escalation and resolution of critical quality issues.</li>
<li>Promote a culture of quality, accountability, and continuous improvement.</li>
</ul>
<p><strong>Key Skills & Experience</strong></p><br>
<ul>
<li>Proven experience in a <strong>Test Lead / QA Lead / Test Manager</strong> role within complex digital or enterprise environments.</li>
<li>Strong experience in test strategy, test planning, SIT, UAT, regression testing, and release validation.</li>
<li>Strong understanding of defect management and quality governance.</li>
<li>Experience working across multiple technologies, applications, integrations, and delivery teams.</li>
<li>Experience with <strong>web, mobile, API, data, and integration testing</strong>.</li>
<li>Understanding of performance and security testing principles.</li>
<li>Experience with test automation tools and frameworks.</li>
<li>Experience testing or governing quality across platforms such as <strong>Sitecore, Next.js, React Native, D365, APIs, data pipelines, or AI solutions</strong> is highly desirable.</li>
<li>Strong stakeholder management and communication skills.</li>
<li>Ability to assess risks, make quality recommendations, and escalate issues effectively.</li>
<li>Strong analytical, problem-solving, and organisational skills.</li>
</ul>
<p><strong>Success Measures</strong></p><br>
<p>Success in the role will be demonstrated through:</p><br>
<ul>
<li>Effective and consistently applied test strategy and governance.</li>
<li>High-quality SIT and UAT coordination.</li>
<li>Appropriate test coverage and controlled regression cycles.</li>
<li>Effective defect identification, prioritisation, and resolution.</li>
<li>Clear and accurate quality reporting.</li>
<li>Reduced production defects and release-related quality risks.</li>
<li>Strong stakeholder confidence in release readiness.</li>
<li>Consistent application of risk-based quality and testing practices.</li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><br>
<p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br>
<p><strong>Choose your future. Choose Atos.</strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Associate<br><b>Job Description & Summary</b><br>We are looking for a highly motivated Business Analyst to join our PwC ETIC Team. The role involves working in a cross-functional, agile environment supporting digital product implementations and enhancements, customer-facing platforms and backend integrations.<br>The ideal candidate acts as a bridge between business stakeholders, market teams, and technical delivery teams, ensuring clarity, alignment and high-quality implementation.<br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br> <br>We're looking for talented German-speaking Business Analysts and Consultants at Associate level to join our Product Management & Business Analysis practice. In this role, you'll work alongside experienced consultants and industry experts to support end-to-end Financial Services transformation across banking, insurance, and asset & wealth management, helping clients deliver innovative solutions that create measurable business value. <br> <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into clear, practical solutions, we'd love to hear from you. <br><b>What You'll Do</b> <br> <br>As part of our team, you will: <br><ul><li>Support clients and project teams in understanding business challenges and identifying opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Assist in preparing user stories, acceptance criteria, process maps, user journeys, and business documentation.</li></ul><br><ul><li>Participate in workshops and meetings with business and technical stakeholders.</li></ul><br><ul><li>Support backlog refinement, requirement traceability, and User Acceptance Testing activities.</li></ul><br><ul><li>Prepare meeting notes, presentations, status updates, and project documentation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Build your consulting, business analysis, agile delivery, and Financial Services knowledge through hands-on project work.</li></ul><br><b>What We're Looking For</b> <br> <br>We're looking for professionals who bring curiosity, analytical thinking, attention to detail, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>Up to 4 years of experience as a Business Analyst, Consultant, Product Analyst, or in a similar client-facing or delivery role.</li></ul><br><ul><li>Professional proficiency in German and strong English communication skills.</li></ul><br><ul><li>Strong analytical and problem-solving capabilities.</li></ul><br><ul><li>Good communication skills and ability to work with business and technical stakeholders.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Good Microsoft Office skills, especially Excel and PowerPoint.</li></ul><br><ul><li>Ability to manage tasks and priorities in a dynamic project environment.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred</b> <br><ul><li>Exposure to Financial Services, including banking, insurance, capital markets, payments, leasing, or automotive finance.</li></ul><br><ul><li>Basic knowledge of Agile methodologies.</li></ul><br><ul><li>Experience with Jira, Confluence, or similar documentation and process mapping tools.</li></ul><br><ul><li>Understanding of user stories, acceptance criteria, UAT, APIs, or system integrations.</li></ul><br><ul><li>Interest in digital transformation, process improvement, and business change initiatives.</li></ul><br><b>Why Join Us?</b> <br> <br>At ETIC, you'll work on meaningful projects while building a rewarding career in consulting. You'll benefit from: <br><ul><li>Exposure to leading financial institutions and high-impact transformation programs.</li></ul><br><ul><li>Opportunities to work with diverse, international teams.</li></ul><br><ul><li>Continuous learning, professional development, and mentorship.</li></ul><br><ul><li>Clear career progression and growth opportunities.</li></ul><br><ul><li>A collaborative, inclusive, and supportive work environment.</li></ul><br><ul><li>Challenging work that allows you to make a real business impact from day one.</li></ul><br><b>Frequently Asked Questions (FAQ)</b> <br> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is an advantage, but we also welcome candidates with strong Business Analysis experience and a passion for solving business challenges. <br> <br><b>What kind of work will I be involved in?</b> <br>You'll support requirements gathering, documentation, workshops, process mapping, user stories, presentations, and delivery activities across client projects. <br> <br><b>Will I work directly with clients?</b> <br>Depending on the project, you may participate in client meetings, support workshops, gather inputs, and help document business needs under the guidance of more senior team members. <br> <br><b>Will I receive training and development opportunities?</b> <br>Yes. You'll benefit from continuous learning, mentoring, certifications, and hands-on project experience to build your consulting and Financial Services knowledge. <br> <br><b>What makes someone successful in this role?</b> <br>Curiosity, attention to detail, strong communication skills, willingness to learn, and the ability to organize information clearly are key to success. <br> <br><b>I don't meet every requirement. Should I still apply?</b> <br>Yes. We recognize that great candidates don't always match every qualification. If you're excited about the opportunity and believe you can make an impact, we encourage you to apply. <br> <br><b>Ready to Make an Impact?</b> <br> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps shape the future of Financial Services, we'd love to hear from you. <br> <br>Apply today and become part of a team that's transforming businesses, delivering innovation, and creating lasting impact. <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 18 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Sep 21, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><span>The Security Project Manager is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Security Projects. The role of the Security PM is to lead a single large project, or number of small to medium scale projects, and to take responsibility for the achievement of the agreed goals and objectives.</span></span></p><br><br><br><p><span><span><strong>Job Duties:</strong></span></span></p><br><br><ul><li><span>Act as a point of contact and owner to ensure the chosen product is delivered on time.</span></li><li><span>Ensure that the project delivers the results required by all stakeholders</span></li><li><span>Manage the many variables that occur during the life cycle of the project.</span></li><li><span>Ensure that the project resources level of authority is clearly defined and understood by all parties as part of the project governance.</span></li><li><span>Conduct stakeholder analysis, define and manage customer expectations both stated and un-stated.</span></li><li><span>Ensure that the implementation processes, procedures, and documentation templates defined by the project board are used by the implementation team.</span></li><li><span>Identify the dependencies between the various adjuncts, connected services, other project work-streams, and the customer activities/dependencies.</span></li><li><span>Prepare estimate time for all activities and deliver a project plan. Control performance to meet the deadlines according to the schedule.</span></li><li><span>Manage change requests and integrate approved ones into the project plan as directed.</span></li><li><span>Plan, allocate and manage budgets.</span></li><li><span>Manage third party equipment and suppliers.</span></li><li><span>Assist in the development and delivery of regular reports, minutes, and actions.</span></li><li><span>Support the PMO, Program and Project Managers in activities that promote team effectiveness, morale, and productivity.</span></li><li><span>Support the detailed migration plan for each site, based on the migration plans of each provider.</span></li><li><span>Contribute to the establishment and maintenance for budget tracking processes and give forewarning of any deviations from budget using appropriate company tools.</span></li><li><span>Be an expert in the product being delivered to provide support throughout the delivery process whilst managing all stakeholders’ expectations.</span></li><li><span>Provide regular customer reporting and conduct risk management to meet the agreed delivery dates.</span></li><li><span>Be engaged for all Security implementations.</span></li><li><span>Have a specific expertise in the domain and associated process.</span></li><li><span>Monitor progress of service delivery components to ensure timely and quality site implementations.</span></li><li><span>Promote quality practices and play a part in their execution.</span></li><li><span>Monitor implementation progress and drive resolution of implementation issues. Provide implementation transition reports.</span></li><li><span><span>Complete acceptance testing and Handover to Operations.</span></span></li></ul><br>About you<ul><li><span>Degree in business, science , or equivalent relevant experience</span></li><li><span>English Fluency is a must (Level B2 required)</span></li><li><span>Minimum of 5 years of project management experience in the telecom or IT industry managing external customer facing projects.</span></li><li><span>Synergy PM (Orange Project Management Methodology) understanding</span></li><li><span>Project Management Certification (PMI PMP, PMI ACP or PRINCE2 Practitioner) is a plus</span></li><li><span>ITIL Certificate/Knowledge is preferred but not mandatory</span></li><li><span>Strong Customer Service Orientation.</span></li><li><span>Leader coordinating and managing a number of individuals in support of a project. Provide guidance, leadership and support to the project teams.</span></li><li><span>Cross-cultural and working-time flexibility.</span></li><li><span>Organize the delivery of a complex service.</span></li><li><span>Strong team player and Leadership skills.</span></li><li><span>Strong and effective Communication skills. Ability to organize face to face customer and project meetings.</span></li><li><span>Ability to prioritize and balance under workload.</span></li><li><span>Virtual team management.</span></li><li><span>Working in an international environment.</span></li><li><span>Excellent Organization, Planning and Time Management skills</span></li><li><span><span>Strong knowledge of Security Services and solutions, with previous involvement in security and network deployment projects.</span></span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>