We are seeking a motivated and experienced Merchandiser/Sale Support to join our growing team. This is an exciting opportunity to be part of the growing phase of our company. The Sales support/ Merchandiser serves as a key bridge between the Customer , Sales and Production teams, ensuring smooth coordination and alignment to meet customer demands, quality standards, and delivery timelines. This role requires strategic oversight and day-to-day involvement to ensure that products move efficiently through each stage of the production process, meeting all customer expectations. Additionally, the merchandiser plays a crucial role with customers, building a relationship founded on trust and collaboration, and actively participating in client meetings.

Key Responsibilities:

Negotiating prices with factories and customers

Raising orders

Checking details on customer contracts

Liaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow up

Updating and analysing internal and customer critical paths

Conducting weekly calls with In-country merchandisers and factories

Work closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goals.

Regularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent orders.

Managing sample approval – sending lab dips/strike offs/samples to customer

Coordinating between licensing department and QA/Tech on sample approvals

Liaising with logistics department to ensure goods are delivered on time

Liaising with design department, send artworks to factories

Checking label artworks and giving approvals to factory

Please Note British International Company Salary is paid in GBP Sterling - Small office based in Nasr City near City Stars

Requirements

Key Responsibilities:

• Negotiating prices with factories and customers

• Raising orders

• Checking details on customer contracts

• Liaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow up

• Updating and analysing internal and customer critical paths

• Conducting weekly calls with In-country merchandisers and factories

• Work closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goals.

• Regularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent orders.

• Managing sample approval – sending lab dips/strike offs/samples to customer

• Coordinating between licensing department and QA/Tech on sample approvals

• Liaising with logistics department to ensure goods are delivered on time

• Liaising with design department, send artworks to factories

• Checking label artworks and giving approvals to factory

• Experience of the LCWaikiki supplier system would be a bonus