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Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br><br>WHAT’S ON YOUR PLATE?<br><br> SOP Design & Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business. Program Ownership: Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets Agent Empowerment & Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function Stakeholder Management: Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br><br>WHAT YOU BRING TO THE TABLE?<br><br> 5+ years of experience working in contact centers Demonstrated experience in AI projects with partial or full automation projects Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar Critical thinking and data analysis proficiency to identify root causes and drive decisions Ability to lead workshops and influence without authority across cross-functional teams Strong written and verbal communication; ability to communicate complex analysis simply and persuasively

As part of OTAK’s continued growth and expansion plan for the second half of 2026, we are looking for a Sales Executive – Conduits to join our team.<br>Sales Executive – Conduits Job Purpose The Sales Executive is responsible for driving sales growth and increasing market share by generating new business opportunities, acquiring new customers, and developing strong relationships across the electrical and construction materials market. The role focuses on achieving assigned sales targets, expanding the customer base, developing existing accounts, and successfully converting sales opportunities into profitable orders. Key Accountabilities Sales & Business Development Generate new business opportunities and actively acquire new customers. Identify and penetrate new market segments, territories, and sales channels. Expand the customer base and contribute to increasing market share. Develop and maintain strong relationships with contractors, distributors, traders, electrical suppliers, and other relevant customers. Promote and sell electrical conduits, fittings, accessories, and related products. Manage the full sales cycle from lead generation and customer engagement through quotation, negotiation, and order closure. Achieve assigned monthly and annual sales targets while maintaining acceptable profit margins. Develop existing accounts and identify opportunities to increase sales volume and product penetration. Market Development & Customer Engagement Conduct regular field visits to existing and potential customers. Proactively identify new customers, projects, and market opportunities. Build and maintain a strong network of customers and market contacts within assigned territories. Understand customer requirements and recommend suitable products and commercial solutions. Conduct commercial discussions and negotiations with customers. Follow up on quotations and sales opportunities until successful closure. Monitor customer needs, buying patterns, and market developments. Represent the company professionally during customer meetings, market visits, exhibitions, and relevant industry events. Market Intelligence & Competition Monitor competitors, market prices, product offerings, and commercial activities. Collect and communicate relevant market intelligence and customer feedback. Identify market gaps and potential opportunities for business expansion. Provide regular feedback on competitor activities and changing customer requirements. Support management with market insights that contribute to sales growth and market-share expansion. Sales Follow-up & Coordination Maintain an updated sales pipeline and customer database. Prepare sales forecasts, visit reports, and regular sales activity reports. Coordinate with internal teams regarding quotations, product availability, orders, and deliveries. Follow up on customer orders to ensure proper and timely execution. Follow up on customer collections in coordination with the Finance team. Ensure proper documentation of sales activities and customer communications.<br>Required Skills Strong B2B field sales and business development skills. Strong new customer acquisition and prospecting capabilities. Target-driven with a strong focus on sales growth and results. Strong negotiation, persuasion, and closing skills. Strong commercial awareness and understanding of market dynamics. Excellent communication and relationship-building skills. Ability to develop and maintain a strong customer network. Ability to work independently and manage a field-based sales territory. Good organizational and time management skills. Good command of English. Good knowledge of Microsoft Office. Required Education Relevant Bachelor’s degree or equivalent higher education qualification. Minimum Required Experience2–4 years of B2B sales experience, preferably in electrical, electromechanical, or construction-related products. Proven experience in field sales, new customer acquisition, and achieving sales targets. Existing relationships with contractors, distributors, traders, electrical suppliers, or relevant market customers will be a strong advantage. Preferred Industry Experience Relevant sales experience in one or more of the following sectors:Electrical Conduits & Fittings | Cable Management Systems | Electrical Supplies & Materials | Cable Trays & Trunking | Wiring Accessories | LV Electrical Products | MEP / Electromechanical Products | Construction Electrical Materials

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Internal Firm Services<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>IFS - Internal Firm Services - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.<br>As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.<br><b>Roles &amp; Responsibilities</b> <br>The role sits within a commercially focused technical accounting team in PwC, which will provide a fantastic development opportunity for the candidate to develop commercial focused accounting and reporting skills alongside the opportunity to work on a number of iconic accounting and reporting transformation projects. <br>As a Senior Associate, you will be required to assist the team managers to deliver on iconic and complex accounting advisory engagements with a variety of clients. This will involve: <br>Interacting and developing relationships with key client staff and engaging in a professional and confident manner. <br>Good task management skills as the delivery role requires you to work on potentially multiple projects at the same time and therefore balance and manage your tasks and commitments. <br>Strong technical accounting skills but also apply them in a commercial context and be able to provide practical and commercial accounting advice to clients that address their objectives. <br>Solid knowledge of IFRS and be able to conduct in depth research on complex matters, prepare technical papers for discussion with senior team members and apply critical thinking. <br>Develop and build positive relationships with both internal PwC team members and also client staff. <br>You are also anticipated to have a large amount of interaction with the other PwC lines of services (such as tax, legal, deals, etc.) which requires a high-level understanding of the wider PwC offering and trends outside your core area of expertise. <br><b>Skills and Competencies</b> <br>In-depth understanding of IFRS and general accounting principles. <br>Experience in the Insurance/Financial Services industry including complex accounting matters, market themes and trends. <br>Strong interest and passion for enhancing technical accounting skills. <br>Fluency in both English and Arabic. Excellent communication skills (verbal and written). <br>Ability and willingness to travel within Egypt, the Middle East and wherever the project dictates. <br>Achievement oriented with the ability to be flexible and adaptive on a daily basis. <br>Able to work independently and as part of a team with a fast paced and a high energy that will translate into a high quality output <br>Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines. <br><b>Educational Qualifications &amp; Certifications</b> <br><b>Education:</b> <br>Bachelor's degree or equivalent in business studies, accounting or finance. <br><b>Qualifications:</b> <br>ACA, ACCA, CPA is preferrable <br><b>Experience:</b> <br>Audit or other relevant experience in a Big 4 firm or Insurance company. <br>Accounting Advisory experience is beneficial. Similarly, any in the GCC would be beneficial. <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Internal Firm Services<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>IFS - Internal Firm Services - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.<br>As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.<br><b>Roles &amp; Responsibilities</b> <br>The role sits within a commercially focused technical accounting team in PwC, which will provide a fantastic development opportunity for the candidate to develop commercial focused accounting and reporting skills alongside the opportunity to work on a number of iconic accounting and reporting transformation projects. <br>As a Senior Associate, you will be required to assist the team managers to deliver on iconic and complex accounting advisory engagements with a variety of clients. This will involve: <br>Interacting and developing relationships with key client staff and engaging in a professional and confident manner. <br>Good task management skills as the delivery role requires you to work on potentially multiple projects at the same time and therefore balance and manage your tasks and commitments. <br>Strong technical accounting skills but also apply them in a commercial context and be able to provide practical and commercial accounting advice to clients that address their objectives. <br>Solid knowledge of IFRS and be able to conduct in depth research on complex matters, prepare technical papers for discussion with senior team members and apply critical thinking. <br>Develop and build positive relationships with both internal PwC team members and also client staff. <br>You are also anticipated to have a large amount of interaction with the other PwC lines of services (such as tax, legal, deals, etc.) which requires a high-level understanding of the wider PwC offering and trends outside your core area of expertise. <br><b>Skills and Competencies</b> <br>In-depth understanding of IFRS and general accounting principles. <br>Experience in the Insurance/Financial Services industry including complex accounting matters, market themes and trends. <br>Strong interest and passion for enhancing technical accounting skills. <br>Fluency in both English and Arabic. Excellent communication skills (verbal and written). <br>Ability and willingness to travel within Egypt, the Middle East and wherever the project dictates. <br>Achievement oriented with the ability to be flexible and adaptive on a daily basis. <br>Able to work independently and as part of a team with a fast paced and a high energy that will translate into a high quality output <br>Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines. <br><b>Educational Qualifications &amp; Certifications</b> <br><b>Education:</b> <br>Bachelor's degree or equivalent in business studies, accounting or finance. <br><b>Qualifications:</b> <br>ACA, ACCA, CPA is preferrable <br><b>Experience:</b> <br>3 - 5 years of audit or other relevant experience in a Big 4 firm or Insurance company. <br>Accounting Advisory experience is beneficial. Similarly, any in the GCC would be beneficial. <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Unilever</b><br><span>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.</span><br><span>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.</span></p><br><br><br><p><b>Job Purpose</b><br>Supply planning for approximately an assigned brand(s)/category, balance between the main factories in the network, and the associated production lines, plus Distribution Centers. Interface with material planners, plant scheduler, demand planner(s), assistant marketing managers, quality managers, and the Master Data team.<br>Manage the Planning systems.<br>Lead various initiatives that will demonstrate leadership, experience, and capability in role.<br><b>What Will Your Main Responsibilities Be</b></p><br><br><ul><li>Execute the supply planning process of inventory planning and the development of master production plan.</li><li>Key interface between demand planning, supply management, the factories, Strategic planning, and capabilities, and logistics/deployment.</li><li>Prepare Master Plan using SAP APO, and any other planning tools.</li><li>Manages and supports projects that are within the brand, i.e. innovations, renovations, transitions, capacity planning, and Value Improvement Programs.</li><li>Key member of the Category teams and Run Strategy reviews with the factories.</li><li>Responsible for SKU/Item setups with the Master Data teams, Factories, and other related parties.</li><li>Developing the supply plan to support the business objectives of the brand/category group, focused around the tactical window, while supporting the initiatives from the Strategic &amp; Innovation teams.</li><li>Setting up new items/sku’s in SAP APO systems to model shipments and production.</li><li>Control inventory while protecting customer service through coordination with stock replenishment and operations.</li><li>Main interface between GTM Demand and the Manufacturing sites.</li><li>Establishing the means to plan and ensure smooth running of Supply Chain activities and manage contingencies across external and internal boundaries of the business.</li><li>Deliver required levels of customer service and are responsive to Market Changes and Brand Innovation.</li><li>Develop integrated systems to ensure timely and optimal material flow from procurement to inventory.</li><li>Driving delivery performance and stock levels within production environment and supporting multiple production sites, own and 3rd party warehouses whilst reducing business waste, generating cost savings, satisfying customer service and quality requirements through the implementation of warehousing strategy and the use of logistics providers and warehouse &amp; distribution facilities.</li><li>Using UMS to minimize the losses.</li></ul><p><br><b>Experiences &amp; Qualifications</b><br><b>WHAT YOU WILL NEED TO SUCCEED</b></p><br><br><ul><li>Bachelor’s degree in engineering.</li><li>2-4 years of work experience in Planning or Supply Chain experience</li><li>Proficiency in PC based software tools (Microsoft Office Suite), SAP, APO (preferred), Manugistics (not required), ESSBASE</li><li>Digital proficiency in PowerBI.</li><li>Strong interpersonal and communications skills.</li><li>Strong command of the English Language.</li></ul><br><p><span>Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</span></p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

<p>Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. We are seeking Identity and Access Management (IAM) engineers. The candidate should have the ability to design and implement identity and access solutions, conduct testing of the solution, and maintain and operate the technology. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients. As part of this role, you will be expected to:</p><p>Implement IAM solutions: Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions). Work with IT infrastructure teams (e.g, Networks, Endpoints) to ensure pre-requisites and dependencies have been met and are in place. Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems and third party identity providers. Execute unit, integration, functional and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g, authentication failures, access policy conflicts, user provisioning errors etc.) by working with vendors. Deliver services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation. Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment.</p><p>Connect to your skills and professional experience. To succeed in this role, you will need the following:</p><p>The following skills are also relevant:</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>0 to 3 years of hands-on experience in the Cyber security, preferably the identity domain. Bachelor s degree in information technology, Cybersecurity, computer science or a related field. Familiarity with IAM and PAM tools (e.g, SailPoint, Saviynt, ForgeRock, CyberArk, Beyond Trust, Okta, Active Directory, Azure AD, Angular, Springboot, and PingFederate etc). Understanding of the software development life cycle processes.</p><p>The following skills are also relevant: Understanding of OAUTH, JSON, REST, SOAP, and Network Protocols (e.g., SSL, SSH, FTP, SMTP, HTTP and HTTPS etc). Experience in identity and access configuration of container-based architectures and implementations (e.g., Kubernetes, Docker, etc.). Technical skills including scripting - Python/JAVA/ASP/C#/PowerShell, Coding frameworks.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>The Senior Specialist, Real Estate is responsible for end-to-end site management, from scouting and lease negotiation to serving as the primary point of contact between Talabat and its landlords across all locations. This individual will work closely with internal stakeholders across business functions to ensure real estate solutions align with operational needs and landlord relationships are proactively managed.</p><br><p>This role requires strong negotiation skills, relationship management, and an ability to troubleshoot real estate-related issues across departments.</p><br><p><u>What's On Your Plate:&nbsp;</u></p><br><p>Site Scouting &amp; Deal Sourcing</p><br><ul><li><p>Identify, evaluate, and propose suitable real estate options based on the needs of business functions (e.g., dark stores, kitchens, logistics).</p><br></li><li><p>Maintain a strong pipeline of potential properties aligned with Talabat’s expansion strategy.</p><br></li><li><p>Collaborate with commercial and data teams to align site selection</p><br></li><li><p>Manage ethical non-conflicting relationships with external real estate brokers, consultants, and advisors to maximize market coverage and deal flow.</p><br></li></ul><p>Landlord Relationship Management</p><br><ul><li><p>Build and maintain strong relationships with landlords, property managers, and building management POCs</p><br></li><li><p>Act as the single point of contact between landlords and internal teams, ensuring smooth communication and timely issue resolution.</p><br></li></ul><p>Lease Negotiation &amp; Contract Management</p><br><ul><li><p>Lead lease and renewal negotiations, securing favorable terms that meet both business needs and legal requirements.</p><br></li><li><p>Collaborate with legal and finance teams to ensure timely finalization of contracts and compliance with internal policies.</p><br></li><li><p>Proactively manage upcoming renewals and exits to mitigate financial or operational risk.</p><br></li><li><p>Conduct rent benchmarking against market rates to ensure competitive lease terms across the portfolio.</p><br></li><li><p>Track renewal options, termination clauses, termination rights, and lease expirations with proactive management timelines to avoid missed deadlines.</p><br></li><li><p>Drive cost optimization initiatives across the portfolio, including renegotiations, consolidations, and early exit strategies where appropriate.</p><br></li></ul><p>Issue Resolution &amp; Stakeholder Support</p><br><ul><li><p>Work with business teams to address property-related issues, ensuring landlord accountability and timely resolution (e.g., maintenance delays, access issues).</p><br></li><li><p>Escalate recurring issues or disputes and propose alternative solutions in collaboration with internal stakeholders.</p><br></li></ul><p>Due Diligence &amp; Regulatory Compliance</p><br><ul><li><p>Conduct due diligence on prospective sites, including verification of Title Deed, ownership details, and permitted activities, before deal progression.</p><br></li><li><p>Ensure compliance with UAE real estate regulations including RERA, Ejari, and municipality approval requirements.</p><br></li><li><p>Coordinate with relevant authorities and teams on DED (or equivalent) licensing and municipality permits as needed to support new site openings.</p><br></li></ul><p>Handover &amp; Fit-Out Coordination</p><br><ul><li><p>Coordinate property handover between landlords and internal construction/fit-out teams, ensuring premises meet operational and technical specifications.</p><br></li></ul><p>Process Improvement</p><br><ul><li><p>Provide input into workflow design, documentation, and system updates that streamline real estate operations.</p><br></li><li><p>Contribute insights to improve lead tracking, visibility, and turnaround time across markets.</p><br></li><li><p>Maintain structured lease document management and archiving to ensure a complete audit trail and easy retrieval across the portfolio.</p><br></li></ul><p>Qualifications</p><br><p>5-8 years of experience in real estate, leasing, or property management — ideally in a Retail, F&amp;B, E-commerce or logistics environment.</p><br><ul><li><p>Proven ability to negotiate commercial contracts and manage stakeholders under time pressure.</p><br></li><li><p>Strong relationship-building and interpersonal skills.</p><br></li><li><p>High attention to detail, with the ability to manage multiple priorities.</p><br></li><li><p>Comfortable working cross-functionally and escalating bottlenecks when needed.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>The Senior Specialist, Real Estate is responsible for end-to-end site management, from scouting and lease negotiation to serving as the primary point of contact between Talabat and its landlords across all locations. This individual will work closely with internal stakeholders across business functions to ensure real estate solutions align with operational needs and landlord relationships are proactively managed.</p><br><p>This role requires strong negotiation skills, relationship management, and an ability to troubleshoot real estate-related issues across departments.</p><br><p><u>What's On Your Plate:&nbsp;</u></p><br><p>Site Scouting &amp; Deal Sourcing</p><br><ul><li><p>Identify, evaluate, and propose suitable real estate options based on the needs of business functions (e.g., dark stores, kitchens, logistics).</p><br></li><li><p>Maintain a strong pipeline of potential properties aligned with Talabat’s expansion strategy.</p><br></li><li><p>Collaborate with commercial and data teams to align site selection</p><br></li><li><p>Manage ethical non-conflicting relationships with external real estate brokers, consultants, and advisors to maximize market coverage and deal flow.</p><br></li></ul><p>Landlord Relationship Management</p><br><ul><li><p>Build and maintain strong relationships with landlords, property managers, and building management POCs</p><br></li><li><p>Act as the single point of contact between landlords and internal teams, ensuring smooth communication and timely issue resolution.</p><br></li></ul><p>Lease Negotiation &amp; Contract Management</p><br><ul><li><p>Lead lease and renewal negotiations, securing favorable terms that meet both business needs and legal requirements.</p><br></li><li><p>Collaborate with legal and finance teams to ensure timely finalization of contracts and compliance with internal policies.</p><br></li><li><p>Proactively manage upcoming renewals and exits to mitigate financial or operational risk.</p><br></li><li><p>Conduct rent benchmarking against market rates to ensure competitive lease terms across the portfolio.</p><br></li><li><p>Track renewal options, termination clauses, termination rights, and lease expirations with proactive management timelines to avoid missed deadlines.</p><br></li><li><p>Drive cost optimization initiatives across the portfolio, including renegotiations, consolidations, and early exit strategies where appropriate.</p><br></li></ul><p>Issue Resolution &amp; Stakeholder Support</p><br><ul><li><p>Work with business teams to address property-related issues, ensuring landlord accountability and timely resolution (e.g., maintenance delays, access issues).</p><br></li><li><p>Escalate recurring issues or disputes and propose alternative solutions in collaboration with internal stakeholders.</p><br></li></ul><p>Due Diligence &amp; Regulatory Compliance</p><br><ul><li><p>Conduct due diligence on prospective sites, including verification of Title Deed, ownership details, and permitted activities, before deal progression.</p><br></li><li><p>Ensure compliance with UAE real estate regulations including RERA, Ejari, and municipality approval requirements.</p><br></li><li><p>Coordinate with relevant authorities and teams on DED (or equivalent) licensing and municipality permits as needed to support new site openings.</p><br></li></ul><p>Handover &amp; Fit-Out Coordination</p><br><ul><li><p>Coordinate property handover between landlords and internal construction/fit-out teams, ensuring premises meet operational and technical specifications.</p><br></li></ul><p>Process Improvement</p><br><ul><li><p>Provide input into workflow design, documentation, and system updates that streamline real estate operations.</p><br></li><li><p>Contribute insights to improve lead tracking, visibility, and turnaround time across markets.</p><br></li><li><p>Maintain structured lease document management and archiving to ensure a complete audit trail and easy retrieval across the portfolio.</p><br></li></ul><p>Qualifications</p><br><p>5-8 years of experience in real estate, leasing, or property management — ideally in a Retail, F&amp;B, E-commerce or logistics environment.</p><br><ul><li><p>Proven ability to negotiate commercial contracts and manage stakeholders under time pressure.</p><br></li><li><p>Strong relationship-building and interpersonal skills.</p><br></li><li><p>High attention to detail, with the ability to manage multiple priorities.</p><br></li><li><p>Comfortable working cross-functionally and escalating bottlenecks when needed.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>The GR Supervisor will be responsible for handling all GR transactions in Egypt and managing the company's relationships with government agencies and officials.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Provide Government Relations consultation and regulatory guidance to the Legal Department and business stakeholders on licensing requirements, government procedures, regulatory compliance, and execution of transactions with the competent authorities across Egypt.</p><br><br></li><li><p>Build and maintain strong professional relationships with government entities, municipalities, district authorities, and regulatory agencies to facilitate licensing, approvals, inspections, and other government-related transactions.</p><br><br></li><li><p>Manage end-to-end licensing activities across Egypt’s decentralized regulatory environment, ensuring compliance with varying authority requirements, approval processes, and implementation practices across different governorates.</p><br><br></li><li><p>Coordinate and process licensing applications through the relevant District System for each operational location, ensuring timely approvals from Planning and Building, Civil Defense, CCTV, Traffic, Health and Food Safety, Environmental, and Sewage authorities.</p><br><br></li><li><p>Take full ownership of renewing all company licenses, permits, and legal documents, ensuring all statutory requirements are fulfilled to maintain uninterrupted business operations.</p><br><br></li><li><p>Perform and monitor amendments related to directors, shareholders, authorized signatories, company activities, and other corporate changes before the Commercial Registry and relevant government authorities.</p><br><br></li><li><p>Support the licensing requirements for new store openings, relocations, operational changes, and expansion projects, ensuring all regulatory approvals are secured before commencement of operations.</p><br><br></li><li><p>Manage the increasing licensing workload resulting from the expansion of the operational network, ensuring timely coordination with multiple authorities across various governorates.</p><br><br></li><li><p>Monitor legislative and regulatory developments, keeping internal stakeholders informed of changes in laws, regulations, government procedures, authority requirements, and licensing obligations that may impact the business.</p><br><br></li><li><p>Maintain the validity and accuracy of all company licenses, permits, approvals, and authorized signatory records, including but not limited to Civil Defense, Trade &amp; Industry, Municipality, Labor, Traffic, Health, Food Safety, Environmental, and other regulatory permits.</p><br><br></li><li><p>Coordinate and manage government inspections, authority visits, and compliance assessments, ensuring operational readiness and timely resolution of observations or corrective actions.</p><br><br></li><li><p>Represent the company before government authorities regarding complaints, investigations, inspections, enforcement actions, and regulatory matters, ensuring appropriate coordination with internal stakeholders and timely resolution.</p><br><br></li><li><p>Manage and follow up on government cases, regulatory inquiries, and official complaints, driving resolution with relevant business functions while minimizing operational and compliance risks.</p><br><br></li><li><p>Ensure all company records, licenses, approvals, and statutory documents are accurately maintained and updated through the relevant government electronic portals and systems.</p><br><br></li><li><p>Maintain comprehensive records, reports, trackers, and documentation related to licensing activities, inspections, renewals, regulatory approvals, and compliance status.</p><br><br></li><li><p>Coordinate with internal departments, landlords, consultants, and government authorities to facilitate licensing, operational readiness, and regulatory compliance for all company locations.</p><br><br></li><li><p>Support business continuity by proactively monitoring licensing validity, regulatory obligations, pending approvals, and authority requirements to prevent operational disruptions.</p><br><br></li><li><p>Perform administrative support activities related to Government Relations, including data management, reporting, official correspondence, and monitoring monthly Government Relations expenditures and billing.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li><p>Minimum of 8 years of experience in Government Relations.</p><br><br></li><li><p>Strong knowledge of local GR and regulations related to delivery companies.&nbsp;</p><br><br></li><li><p>Excellent communication and negotiation skills.</p><br><br></li><li><p>Strong analytical and problem-solving abilities.</p><br><br></li><li><p>Ability to work independently and manage multiple tasks simultaneously.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>The Senior Specialist, Real Estate is responsible for end-to-end site management, from scouting and lease negotiation to serving as the primary point of contact between Talabat and its landlords across all locations. This individual will work closely with internal stakeholders across business functions to ensure real estate solutions align with operational needs and landlord relationships are proactively managed.</p><br><br><p>This role requires strong negotiation skills, relationship management, and an ability to troubleshoot real estate-related issues across departments.</p><br><br><p><u>What's On Your Plate:&nbsp;</u></p><br><br><p>Site Scouting &amp; Deal Sourcing</p><br><br><ul><li><p>Identify, evaluate, and propose suitable real estate options based on the needs of business functions (e.g., dark stores, kitchens, logistics).</p><br><br></li><li><p>Maintain a strong pipeline of potential properties aligned with Talabat’s expansion strategy.</p><br><br></li><li><p>Collaborate with commercial and data teams to align site selection</p><br><br></li><li><p>Manage ethical non-conflicting relationships with external real estate brokers, consultants, and advisors to maximize market coverage and deal flow.</p><br><br></li></ul><p>Landlord Relationship Management</p><br><br><ul><li><p>Build and maintain strong relationships with landlords, property managers, and building management POCs</p><br><br></li><li><p>Act as the single point of contact between landlords and internal teams, ensuring smooth communication and timely issue resolution.</p><br><br></li></ul><p>Lease Negotiation &amp; Contract Management</p><br><br><ul><li><p>Lead lease and renewal negotiations, securing favorable terms that meet both business needs and legal requirements.</p><br><br></li><li><p>Collaborate with legal and finance teams to ensure timely finalization of contracts and compliance with internal policies.</p><br><br></li><li><p>Proactively manage upcoming renewals and exits to mitigate financial or operational risk.</p><br><br></li><li><p>Conduct rent benchmarking against market rates to ensure competitive lease terms across the portfolio.</p><br><br></li><li><p>Track renewal options, termination clauses, termination rights, and lease expirations with proactive management timelines to avoid missed deadlines.</p><br><br></li><li><p>Drive cost optimization initiatives across the portfolio, including renegotiations, consolidations, and early exit strategies where appropriate.</p><br><br></li></ul><p>Issue Resolution &amp; Stakeholder Support</p><br><br><ul><li><p>Work with business teams to address property-related issues, ensuring landlord accountability and timely resolution (e.g., maintenance delays, access issues).</p><br><br></li><li><p>Escalate recurring issues or disputes and propose alternative solutions in collaboration with internal stakeholders.</p><br><br></li></ul><p>Due Diligence &amp; Regulatory Compliance</p><br><br><ul><li><p>Conduct due diligence on prospective sites, including verification of Title Deed, ownership details, and permitted activities, before deal progression.</p><br><br></li><li><p>Ensure compliance with UAE real estate regulations including RERA, Ejari, and municipality approval requirements.</p><br><br></li><li><p>Coordinate with relevant authorities and teams on DED (or equivalent) licensing and municipality permits as needed to support new site openings.</p><br><br></li></ul><p>Handover &amp; Fit-Out Coordination</p><br><br><ul><li><p>Coordinate property handover between landlords and internal construction/fit-out teams, ensuring premises meet operational and technical specifications.</p><br><br></li></ul><p>Process Improvement</p><br><br><ul><li><p>Provide input into workflow design, documentation, and system updates that streamline real estate operations.</p><br><br></li><li><p>Contribute insights to improve lead tracking, visibility, and turnaround time across markets.</p><br><br></li><li><p>Maintain structured lease document management and archiving to ensure a complete audit trail and easy retrieval across the portfolio.</p><br><br></li></ul><p>Qualifications</p><br><br><p>5-8 years of experience in real estate, leasing, or property management — ideally in a Retail, F&amp;B, E-commerce or logistics environment.</p><br><br><ul><li><p>Proven ability to negotiate commercial contracts and manage stakeholders under time pressure.</p><br><br></li><li><p>Strong relationship-building and interpersonal skills.</p><br><br></li><li><p>High attention to detail, with the ability to manage multiple priorities.</p><br><br></li><li><p>Comfortable working cross-functionally and escalating bottlenecks when needed.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.<br>Key job responsibilities<br>We're seeking a Team lead for Ultra Fast Grocery (UFG) for On The Road (OTR) in Alexandria. In this role, you will be responsible for:<br>Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations:<br>Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.<br>Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.<br>Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.<br>Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.<br>The job requires to work on flexible shifts including night/ weekends and different areas <br>- A Bachelor’s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing. Strong communication skills (written and verbal). Proficiency in MS Excel. Ability travel to different stores within Egypt<br>- A self-motivated person with the ability to motivate the associates/team members. Strong execution skills, action oriented, go getter. Resourceful to identify the way to get things done using limited resources. Ability to work under pressure situations. Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Good people management skills. Good analytical and problem solving skills. 1-3 yrs of experience in managing a process and people as a lead. Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <b>Who we are</b> </div> <div> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p> </div> </div> <div> <div> <b>About this Role</b> </div> <div> <div>We are seeking a skilled backend engineer with strong experience in Spring Boot and microservices architecture &amp; PHP to contribute to enterprise-wide solutions. The role involves designing, developing, and integrating scalable APIs and distributed systems, while ensuring high standards of security, performance, and reliability.</div> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <div>Design and develop backend services using Spring Boot and modern Java frameworks</div> <div>Build and maintain microservices-based architectures following established design patterns</div> <div>Develop and manage APIs to support integrations across systems and platforms</div> <div>Work with data technologies such as Redis and MongoDB for efficient data storage and retrievalImplement messaging solutions using tools such as RabbitMQ</div> <div>Contribute to solving complex enterprise-level technical challenges</div> <div>Support deployment activities across cloud environments, including AWSCollaborate with cross-functional teams to ensure secure and robust solutions</div> <div>Work with containerisation technologies such as Docker and Kubernetes</div> <div>Contribute to CI/CD pipelines and DevOps practices for continuous delivery</div> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <ul> <li>Strong experience working with Spring Boot and Java-based applications</li> <li>Proven knowledge of microservices architecture and design patterns</li> <li>Very good experience with PHP, Laravel</li> <li>Experience with Redis, MongoDB, and messaging tools such as RabbitMQ</li> <li>Strong understanding of API development and system integrations</li> <li>Familiarity with AWS cloud services and deployment practices</li> <li>Awareness of security protocols and best practices in software development</li> <li>Experience with containerisation (Docker, Kubernetes)</li> <li>Understanding of CI/CD pipelines and DevOps methodologies</li> <li>Strong analytical thinking and problem-solving capabilities</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <div>Opportunity to work on large-scale, enterprise-wide projects with real impact</div> <div>Exposure to modern cloud technologies and distributed system design</div> <div>Collaborative work environment focused on innovation and continuous improvement</div> <div>Opportunities to enhance technical and problem-solving expertise</div> </div> </div> <div> <div> <b>What skills you will learn</b> </div> <div> <div>Advanced microservices design and scalability techniques</div> <div>Hands-on experience with cloud-native development on AWS</div> <div>Practical application of DevOps and CI/CD best practices</div> <div>Deepened expertise in container orchestration and distributed systems</div> <div>Strengthened skills in enterprise integration and API strategy</div> </div> </div> <div> <div><br></div></div><div><div> </div> </div></div></section>

Job Title: Software Sales Manager Industry: Software / Technology (Saa S) Location: Fleming, Alexandria, Egypt Job Type: Full-Time Work Arrangement: Onsite Working Hours: 9:00 AM – 5:00 PMDays Off: 2 Days per week About the Role We are looking for a high-performing Software Sales Manager to join our team in Fleming, Alexandria. You will be responsible for leading our sales team, developing effective strategies, and driving revenue growth for our software products. This is a hands-on leadership role requiring a deep understanding of the software sales cycle and the ability to close high-value deals. Key Responsibilities Team Leadership: Recruit, train, and mentor a team of software sales representatives to achieve individual and team targets. Strategy Development: Design and implement strategic sales plans to expand our customer base and ensure strong market presence in Egypt and the MENA region. Revenue Growth: Achieve growth and hit sales targets by successfully managing the sales pipeline and forecasting accurately. Client Relationship Management: Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Software Demos & Presentations: Oversee and participate in product demonstrations, presentations, and negotiations with key decision-makers (CTOs, IT Managers, CEOs). Market Analysis: Identify emerging markets and market shifts while being fully aware of new products and competition status. Reporting: Present sales, revenue, and expenses reports and realistic forecasts to the management team using CRM tools. Requirements & Qualifications Education: Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field. Experience: Proven work experience (+2 years) as a Sales Manager or Senior Sales Executive in the Software/IT industry. Technical Aptitude: Strong understanding of software technologies (Saa S, ERP, CRM, or Custom Software) and the ability to learn new products quickly. Sales Skills: Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization. Negotiation: Solid experience in negotiating complex software contracts and licensing agreements. Language: Excellent command of Arabic and English (written and spoken). Location: Must reside in or be willing to relocate to Alexandria (Fleming area or nearby) for an onsite role. Key Competencies Strong leadership and coaching skills. Results-driven with a track record of exceeding quotas. Excellent time management and organizational skills. Proficiency in CRM software (e.g., Salesforce, Hub Spot, Zoho).

Company Description Lynkers Real Estate is dedicated to providing tailored real estate consultancy services that address the unique needs of individuals, families, and businesses. The company focuses on guiding clients through property selection and investment decisions with professionalism and market insight. Team members collaborate to deliver customized solutions that support clients’ short- and long-term real estate goals. Role Description The Senior Property Consultant is a full-time, on-site role based in Cairo, NY. This role involves advising clients on residential and commercial property opportunities, conducting property viewings, and providing market analysis to support informed decisions. The consultant will manage a portfolio of clients, respond to inquiries, prepare proposals, and coordinate with internal and external stakeholders such as property owners, legal representatives, and financial institutions. Daily responsibilities include maintaining up-to-date knowledge of local market trends, negotiating offers, preparing documentation, and ensuring a smooth process from initial inquiry through closing. The role also requires proactive lead generation, participation in networking activities, and contributing to sales targets and team objectives. Qualifications Strong client advisory and relationship management skills, including the ability to understand client needs, build trust, and provide clear guidance throughout the property transaction process. Solid sales, negotiation, and deal-closing skills, with experience setting pricing strategies, handling objections, and achieving or exceeding performance targets. Market research and analytical skills to assess property values, monitor local real estate trends, and prepare data-driven recommendations for clients. Excellent communication and presentation skills, including clear written documentation, professional email and report writing, and confident in-person and phone communication. Organizational and time-management abilities to handle multiple clients, property listings, and deadlines while maintaining accurate records and follow-up. Familiarity with real estate procedures, contracts, and regulatory requirements; prior experience in real estate consulting, brokerage, or property management is highly beneficial. Comfort with digital tools and CRM systems for managing client information, tracking leads, and preparing property listings and marketing materials. High level of professionalism, integrity, and discretion, with a customer-focused mindset and commitment to equal opportunities and inclusive service. Relevant educational background in Business, Real Estate, Finance, or a related field preferred; applicable licenses or certifications in real estate are a strong advantage.

The Education Project Manager serves as the central coordination and governance lead across the Education Sector, school operators, development, procurement, and corporate support functions. Functioning as the sector's operational control tower, the role oversees school readiness, cross-functional stakeholder coordination, operational governance, risk management, incident reporting, and escalation processes to ensure schools are delivered, licensed, opened, and operated in full accordance with agreed standards, timelines, and regulatory requirements.<br>Key Responsibilities : Serve as the primary Education Sector point of contact for operational coordination with school operators, leadership teams, and internal support functions, tracking commitments, issues, and service-level compliance. Coordinate school readiness and handover activities across Development, Procurement, IT, Facilities, and Operators, monitoring handover milestones, FF&E readiness, and maintaining sector status dashboards. Consolidate operational requirements from schools and operators, liaising with Procurement to track the delivery, installation, and commissioning of necessary learning resources and equipment. Develop and maintain comprehensive governance processes and operating procedures covering school openings, facilities coordination, security, transportation, IT systems, and vendor management. Manage the Education Sector Operational Risk Management Framework, maintaining operational risk registers across school operations, student activities, educational trips, transportation, and safeguarding. Own the sector incident management and reporting framework, ensuring all operational incidents are classified, logged, escalated, tracked, and reviewed for preventive action. Track school licensing readiness and regulatory requirements in coordination with Legal, Ministry of Education representatives, and international accreditation bodies. Liaise with external stakeholders and community support services to resolve operational dependencies and ensure seamless access support for all school locations. Escalate critical operational risks, procurement delays, and licensing bottlenecks promptly to Education leadership to safeguard target school opening dates. In addition to any other tasks assigned by the direct manager.<br>- Education: Bachelor’s degree in Education, Business Administration, or a related field.- Previous Experience: 10-15 years of experience in PMO, operational management, educational governance, or large-scale project coordination. Experience within education sectors, real estate development, community management, or complex service organizations is highly preferred.- Special requirements: Strong stakeholder management and cross-functional leadership skills across diverse internal and external groups. Proven track record in operational risk management, incident handling, and governance framework design. Strong planning, analytical, reporting, and structured escalation management capabilities. Deep understanding of operational readiness frameworks, handover protocols, and service-level monitoring.

Company Description Teleperformance is a French multinational company and a global leader in customer experience management, operating in more than 80 countries. In Egypt, Teleperformance has been a pioneer in the contact center industry since 2007, with seven sites across New Cairo, Mohandessin, Kattameya, Alexandria, and Tanta. The company manages over 45 projects serving clients in Canada, the US, the UK, the Middle East, and Egypt in more than 25 languages. These projects support multiple industries, including travel and tourism, consumer electronics, telecommunications, and other sectors, offering diverse career paths for customer service professionals. Team members benefit from working in an international environment focused on service quality and professional development.<br>Role Description This is a full-time, on-site Customer Service Agent (Billing Account) role based in Cairo, Egypt. The agent will handle incoming customer inquiries related to billing, accounts, payments, and service plans, ensuring accurate information and timely resolution. Daily tasks include responding to phone calls or digital inquiries, clarifying billing issues, updating account information, and documenting interactions in the system. The role involves maintaining high levels of customer satisfaction by following company procedures, adhering to quality standards, and escalating complex issues when necessary. Fluency in English is essential for communicating with international customers and collaborating with internal teams.<br>Qualifications<br> <br>Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to manage inquiries professionally and courteously. Experience as Customer Service Representatives or in similar frontline roles, handling billing or account-related questions. Excellent Communication skills in English (spoken and written), with clear, confident, and empathetic interaction styles. Account Management capabilities, including updating customer profiles, tracking billing issues, and ensuring accurate records. Ability to work on-site in Cairo, Egypt, in rotating shifts, including evenings, weekends, and holidays as required. Basic computer literacy and proficiency in CRM or contact center tools; ability to learn new systems quickly. Strong problem-solving, attention to detail, and time management skills in a high-volume environment. Previous experience in a contact center, billing support, or telecommunications environment is an advantage. High school diploma or equivalent; post-secondary education in business, communications, or related fields is a plus.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, specializing in high value-based and innovative customer-focused services. The company customizes outsourcing solutions to meet each client’s unique business needs, helping them focus on their core operations while better serving their own customers. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to deliver consistent, high-quality service. The organization values human capital, transparency, flexibility, integrity, and a strong passion for exceeding client expectations. Continuous improvement of management and operational standards is central to the company’s vision of industry leadership. Role Description The Inbound Customer Service Agent role is a full-time, on-site position based in Cairo. In this role, the agent handles incoming calls and inquiries, provides accurate information, and resolves customer issues in a professional and timely manner. The agent maintains detailed records of interactions, follows established procedures, and escalates complex cases when needed. Daily tasks include ensuring a positive customer experience, meeting performance targets, and collaborating with team members and supervisors to improve processes and service quality. The role requires clear communication in English at a B2 level and adherence to company policies and service standards. Qualifications Ability to deliver strong customer service and customer support in an inbound contact center environment. Skills in enhancing customer satisfaction and customer experience through effective communication and problem-solving. Experience working as customer service representatives or in similar customer-facing roles. B2 level proficiency in English, with clear verbal and written communication. Strong listening skills, patience, and a professional, customer-oriented attitude. Ability to work on-site in Cairo on a full-time schedule, including shifts if required. Basic computer literacy and ability to learn CRM and call center systems quickly. Previous experience in BPO or call center environments is an advantage; high school diploma or equivalent required, further education is a plus. Compensation & Benefits Competitive base salary based on experience and qualifications – up to 19,000 EGPMonthly performance incentives – up to 3,500 EGPAttendance bonus – 500 EGP per month Comprehensive Social & Medical Insurance Fully funded paid training program Rotational shifts – last shift ends at 9 PM (no overnight shifts)2 rotational days off per week Clear career progression and promotion pathways Professional, supportive, and performance‑driven work environment Prime office location: Maadi, Cairo

Key Responsibilities:<br><br>Key Account Management & Customer Relations: Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention Build and maintain executive-level relationships with customer decision-makers, stakeholders and business partners Act as the senior commercial focal point for assigned strategic customers, ensuring high levels of customer satisfaction and service excellence Sales & Business Development: Identify, develop, lead and successfully close complex ICT sales opportunities across assigned strategic accounts Drive revenue growth through account expansion, cross-selling, upselling and development of new business opportunities Own assigned revenue, gross profit, order intake and sales pipeline targets while ensuring achievement of departmental objectives Develop customer acquisition and account growth strategies aligned with sector objectives Proposal & Opportunity Management: Lead the preparation of complex technical and commercial proposals, quotations, RFQs, RFPs and tenders Coordinate technical, commercial, legal, financial and contractual requirements with internal stakeholders to ensure competitive customer solutions Lead commercial negotiations, pricing discussions and contract reviews while protecting company profitability Market Intelligence & Business Insights: Lead customer presentations, executive meetings, workshops and commercial discussions with senior customer representatives Maintain regular engagement with customers to identify emerging business requirements and future investment opportunities Resolve complex customer issues by coordinating with relevant internal stakeholders Coaching & Knowledge Sharing: Provide technical and commercial guidance to Junior sales team during proposal preparation and customer engagements Share best practices related to account management, negotiations and opportunity management across the sales team Support onboarding and development of new Sales team Assist the Sector Sales Manager in developing sales capabilities and improving overall team effectiveness Sales Performance & Reporting Develop accurate sales forecasts, opportunity pipelines and revenue projections for assigned strategic accounts Maintain accurate records, customer account plans, opportunity status and sales activities Prepare executive reports on account performance, pipeline status, revenue forecasts and business opportunities<br><br>Requirements<br><br>Required Skills & Qualifications:<br><br> Bachelor's degree in Engineering, Information Technology, or Business Administration 7-9 years of relevant ICT sales experience or related field experience is a must , relevant to our industry in data center , security light current hardware experience Strong customer relationship management and opportunity development skills Excellent communication, presentation, and negotiation abilities Solid experience in ICT solution sales and account management

Company Description Boston Pharmaceutical Industries is part of an ambitious Egyptian pharmaceutical group comprising 10 companies that pursue a differentiation strategy to build strong competitive advantages. The group aims to rank among the top 50 pharmaceutical companies in the Egyptian market within two years of production, the top 20 within five years, and the top 10 within ten years. Boston manages a large and diverse portfolio of approximately 270 products across human pharmaceuticals, cosmetics, and veterinary lines. This growth-focused environment offers team members opportunities to contribute to strategic expansion and to work with a broad range of therapeutic and consumer product categories. Role Description The District Manager role is a full-time hybrid position based in Al Manşūrah, with a mix of on-site field work and some work-from-home flexibility. The District Manager oversees sales operations within the assigned territory, guiding a team to meet and exceed sales targets, market share objectives, and product penetration goals. Daily responsibilities include coaching and supporting sales representatives, conducting joint field visits, monitoring performance metrics, and ensuring effective execution of marketing and sales strategies. The role involves building strong relationships with healthcare professionals, pharmacies, and key accounts, while ensuring compliance with company policies, ethical standards, and regulatory requirements. The District Manager also analyzes territory data, prepares regular reports, collaborates with cross-functional teams, and contributes to planning local initiatives that align with the company’s growth objectives. Qualifications Proven district or area management experience in pharmaceuticals or healthcare sales, with strong skills in team leadership, performance management, and coaching. Solid sales and account management skills, including territory planning, target setting, negotiation, and relationship-building with healthcare professionals and key accounts. Ability to analyze sales data and market trends, prepare reports, and use insights to drive strategic decisions and improve territory performance. Strong organizational and time-management skills, with the ability to prioritize, manage multiple initiatives, and work effectively in a hybrid environment. Clear, professional communication skills in en_US, with the ability to present, train, and collaborate across diverse teams and stakeholders. Knowledge of pharmaceutical market dynamics in Egypt, and familiarity with ethical promotion standards and relevant regulations. Bachelor’s degree in Pharmacy, Science, vet, or a related field; an advanced degree or relevant certifications are an advantage. Comfort with digital tools and reporting systems, including CRM platforms and standard office software.

Business Analyst Employment Type Full-Time<br>Job Purpose<br>The Business Analyst is responsible for bridging the gap between business needs and technology solutions. The role involves gathering, analyzing, documenting, and managing business and system requirements throughout the Software Development Life Cycle (SDLC).<br>The Business Analyst works closely with clients, business stakeholders, Product Owners, Project Managers, UI/UX Designers, Developers, QA Engineers, and other technical teams to ensure that requirements are clearly understood, properly documented, technically feasible, and successfully translated into high-quality software solutions.<br>Key Responsibilities1. Business & Requirements Analysis Gather and analyze business requirements from clients, users, and stakeholders through meetings, interviews, workshops, and document analysis. Understand business objectives, operational processes, customer needs, problems, and improvement opportunities. Analyze existing processes and systems and identify gaps, inefficiencies, risks, and areas for improvement. Define and document As-Is and To-Be processes. Conduct Gap Analysis and Impact Analysis. Translate business needs into clear, structured, and actionable functional requirements. Identify functional and non-functional requirements. Define business rules, validations, workflows, user roles, permissions, and expected system behavior. Ensure requirements are complete, consistent, measurable, feasible, and testable. Identify assumptions, dependencies, constraints, and risks related to requirements.2. Requirements Documentation Prepare and maintain professional requirements documentation. Develop Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and/or Software Requirements Specifications (SRS) as required. Create detailed User Stories and clear Acceptance Criteria. Prepare Use Cases, business scenarios, process flows, and workflow diagrams. Document business rules, data requirements, system behavior, and integration requirements. Maintain requirements traceability throughout the project lifecycle. Keep all documentation updated following approved changes.3. User Stories & Product Backlog Convert business requirements into clear and actionable User Stories. Define acceptance criteria covering functional and business scenarios. Identify dependencies and relationships between requirements. Work with Product Owners and Product Managers to refine, prioritize, and maintain the Product Backlog. Participate in Backlog Refinement and ensure User Stories are sufficiently detailed before development. Clarify requirements and business rules for Development and QA teams. Review completed features against approved requirements and acceptance criteria. Support prioritization of features based on business value, customer needs, and project priorities.4. Agile & Scrum Participate in Agile/Scrum ceremonies including:Sprint Planning Daily Stand-ups Backlog Refinement Sprint Review Sprint Retrospective Provide business and functional clarification throughout development. Support the Scrum Master and Product Owner in maintaining an organized and actionable backlog. Identify and escalate requirement-related blockers. Contribute to continuous improvement of the product development and requirements management process.5. Business Process Analysis Analyze and document business workflows and operational procedures. Identify bottlenecks, duplicated activities, manual processes, and inefficiencies. Design optimized To-Be processes aligned with business objectives. Create process maps and workflow diagrams using appropriate tools and methodologies such as BPMN. Assess the impact of proposed software solutions on existing business processes.6. Software & System Analysis Analyze software requirements from both business and functional perspectives. Develop a strong understanding of system functionality and major software components. Understand system integrations, data flows, APIs, and dependencies at a functional level. Define integration requirements, data inputs/outputs, validations, and expected behavior. Understand basic database concepts and data relationships. Use SQL when required for data validation, investigation, and analysis. Collaborate with Developers, Technical Leads, and Architects to clarify functional requirements. Ensure business requirements are technically understandable and aligned with the proposed solution.7. UI/UX Collaboration Work closely with UI/UX Designers to translate business requirements into effective user experiences. Review wireframes, prototypes, user journeys, and designs against business requirements. Ensure all required user actions, scenarios, validations, and business rules are reflected in the design. Provide functional clarification to UI/UX teams. Identify missing or unclear scenarios before development.8. Quality Assurance & UATWork closely with QA Engineers throughout the testing lifecycle. Ensure requirements and Acceptance Criteria provide sufficient information for test-case development. Review test scenarios against approved requirements. Support QA teams in understanding expected system behavior. Analyze requirement-related defects and clarify whether issues are defects, requirement gaps, or change requests. Support User Acceptance Testing (UAT). Coordinate with business stakeholders during UAT. Review UAT feedback and coordinate required changes with relevant teams. Verify that delivered functionality meets approved requirements.9. Client & Stakeholder Management Act as a communication bridge between business stakeholders and technical teams. Conduct requirements workshops and discovery sessions with clients. Understand and manage stakeholder expectations. Communicate complex technical concepts in clear business language. Resolve requirement conflicts, gaps, and ambiguities through structured analysis and stakeholder discussions. Obtain clarification, confirmation, and approval of requirements when required. Maintain effective professional relationships with clients and internal stakeholders.10. Change & Scope Management Identify, document, and assess changes to approved requirements. Perform impact analysis on scope, timeline, resources, cost, functionality, and dependencies. Coordinate Change Requests with Product, Project Management, and technical teams. Identify and escalate unauthorized scope changes. Maintain records of approved and rejected changes. Update User Stories and related documentation following approved changes.11. Data Analysis & Reporting Analyze business and operational data to support decision-making. Identify trends, issues, anomalies, and improvement opportunities. Define requirements for reports, dashboards, KPIs, and business metrics. Validate system reports against approved business requirements. Work with technical teams to clarify reporting logic and calculations. Use Excel, SQL, or other analytical tools when required.12. Documentation & Knowledge Management<br>Maintain accurate and up-to-date project documentation, including:<br>BRD / FRD / SRSUser Stories Acceptance Criteria Use Cases Business Rules Process Flows Data Requirements UAT Documentation Change Requests Requirements Traceability<br>Ensure that documentation accurately reflects the current product and is accessible to relevant stakeholders.<br>Qualifications & Experience Bachelor's degree in Business Administration, Information Systems, Computer Science, Software Engineering, Engineering, MIS, or a related field.3–5 years of proven experience as a Business Analyst, preferably within a software development company, technology company, Saa S environment, or digital transformation project. Strong experience in software requirements gathering, analysis, and documentation. Practical experience working with Agile/Scrum development teams. Experience working directly with Developers, QA Engineers, Product Owners, and business stakeholders. Client-facing requirements-gathering experience is highly preferred. Technical Skills Business Analysis Requirements Gathering & Analysis Business Process Analysis Gap Analysis Root Cause Analysis Impact Analysis As-Is / To-Be Analysis Business Rules Process Optimization Stakeholder Analysis Requirements Engineering Functional & Non-Functional Requirements User Stories Acceptance Criteria Use Cases Requirements Traceability Requirements Prioritization Change Management Agile & Product Agile Methodologies Scrum Product Backlog Sprint Planning Backlog Refinement MVP Concepts Product Requirements Software & Technical Knowledge SDLCWeb & Mobile Applications Basic Software Architecture Understanding APIs & System Integrations Data Flow Database Concepts Basic to Intermediate SQLFunctional Testing & UATModeling & Documentation BPMNUMLUse Case Diagrams Activity Diagrams Process Flow Diagrams User Flows Wireframes Tools<br>Experience with the following tools is preferred:<br>Jira Confluence Microsoft Excel Microsoft Word Microsoft Visio Draw.io Lucidchart Figma Postman SQL Tools Soft Skills Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Strong attention to detail. Excellent documentation and presentation skills. Strong stakeholder management capabilities. Ability to understand complex business problems and translate them into software requirements. Strong negotiation and conflict-resolution skills. Excellent organization and time-management skills. Ability to manage multiple projects and priorities. Proactive, structured, and solution-oriented mindset. Ability to work independently and within cross-functional teams. Strong customer and business-oriented approach. Ability to work effectively under pressure and meet deadlines. Preferred Certifications<br>The following certifications are considered an advantage:<br>IIBA – ECBA / CCBA / CBAPPMI-PBACertified Scrum Product Owner (CSPO) Professional Scrum Product Owner (PSPO) Other recognized Business Analysis, Agile, or Product Management certifications.