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<p>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role Purpose Contributes to delivery of the country Education portfolio including British Council global programmes - student mobility, tertiary education partnerships, and client-funded programmes. Ensures high quality delivery of projects and programmes from start to finish including managing the contract or project plan, managing external or internal stakeholders, successfully achieving reporting and meeting compliance standards.</p><p>Role Accountabilities</p><p>Relationship &amp; Stakeholder Management</p><ul><li>Build and maintain strong relationships with partners, suppliers, and stakeholders across the education sector.</li><li>Manage delivery partners and service providers, ensuring quality outcomes and contractual compliance.</li><li>Develop effective internal and external networks that support programme success.</li></ul><p>Commercial &amp; Financial Management</p><ul><li>Support financial planning, budgeting, forecasting, and reporting activities.</li><li>Monitor project expenditure, commitments, purchase orders, and financial performance against plan.</li><li>Ensure accurate financial records and compliance with organisational policies and procedures.</li><li>Lead programme and client reporting, ensuring submissions are timely, accurate, and high quality.</li><li>Work closely with finance and programme teams to identify variances and implement corrective actions.</li></ul><p>Project Management</p><ul><li>Contribute to the development and delivery of project management plans.</li><li>Identify project risks and support the implementation of mitigation strategies.</li><li>Manage procurement, contracting, compliance, and reporting requirements.</li><li>Oversee data management processes, ensuring accurate data collection, analysis, and reporting.</li><li>Coordinate grant management activities and ensure high-quality reporting from consultants, partners, and grant recipients.</li><li>Support monitoring, evaluation, and learning activities to demonstrate programme impact.</li></ul><p>Business Development</p><ul><li>Support the development of competitive proposals and funding applications.</li><li>Ensure Equality, Diversity and Inclusion (EDI) principles are embedded within programme design and proposals.</li><li>Work with business support teams to develop accurate project budgets and costings.</li><li>Ensure timely communication and reporting for externally funded programmes and grants.</li></ul><p>Equality, Diversity &amp; Inclusion (EDI)</p><ul><li>Champion an inclusive, equitable, and anti-racist culture.</li><li>Embed EDI principles across education programme delivery and operations.</li><li>Promote gender equality, disability inclusion, and social inclusion through programme design and implementation.</li><li>Support a workplace culture where wellbeing, respect, and belonging are valued.</li></ul><p>Knowledge and Experience</p><p>Education: Essential/Minimum: Degree and/or equivalent experience</p><p>Professional Qualification and Certification</p><p>Project management or equivalent qualification or equivalent work experience</p><p>Experience Essentials:</p><ul><li>Experience of managing projects from start to finish and familiarity with project life-cycles.</li><li>Understanding of procurement, evaluation and reporting requirements of projects.</li><li>Proven experience of managing project finances.</li><li>Experience of managing stakeholders</li><li>Project management qualification desirable.</li><li>More than 2 years working in project or programme management.</li><li>Experience of using technology n project delivery.</li><li>Good understanding and experience of supporting monitoring and evaluation</li></ul><p>Desirable</p><ul><li>Experience and understanding of tertiary education sector</li><li>Project management qualification</li></ul><p>Important Information</p><ul><li>Language requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</li><li>Pay Band: Grade 6</li><li>Department: Cultural Engagement</li><li>Contract type: FTC</li><li>Working location: Egypt</li><li>Proof of Identity requirements/right to work in country: Candidates should ensure they have the pre-existing legal right to live and work in the country where the role is based. Relocation assistance is not provided.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience of managing projects from start to finish and familiarity with project life-cycles.</li><li>Understanding of procurement, evaluation and reporting requirements of projects.</li><li>Proven experience of managing project finances.</li><li>Experience of managing stakeholders</li><li>Project management qualification desirable.</li><li>More than 2 years working in project or programme management.</li><li>Experience of using technology n project delivery.</li><li>Good understanding and experience of supporting monitoring and evaluation</li><li>Experience and understanding of tertiary education sector</li><li>Project management qualification</li></ul>

<p>Your objective is to ensure that every project that you lead gets delivered effectively in agile and as promised. Key Accountabilities Take E2E ownership and accountability of establishing agile values, methods, principles &amp; practices for the delivery of digital projects. Take the role of agile Scrum Master and facilitate discussions and conflict resolution, and enable the exploration of alternatives or different approaches &amp; ensure no impact on the delivery of projects. Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings. Coach and mentor team members on agile standards and best practices; ensure consistent best practices are applied across the work streams. Ensure the correct setup &amp; usage of CDI tools for projects &amp; ensure project documentations are up to date for every sprint. Manage stakeholders and vendor interfaces as required for technical delivery and report on project progress &amp; activities. Competencies &amp; Qualifications Understanding of IT technologies &amp; architecture. Strong interest &amp; skills in software development for internet, mobile and/or communications technology Excellent communication, presentation &amp; reporting skills in English (both written and spoken) Proven track record of managing complex software projects with agile methodology. Certified Scrum Master with ability to manage multiple projects comfortably. English (B2 or above) Technical &amp; Professional Qualifications Certified Scrum Master/Scrum Practitioner. Must have several years of proven hands-on experience in managing projects in agile environments, especially, in a Scrum Master role. A strong technical background and ability to understand architecture, source code &amp; technical issues to drive effective agile delivery. Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence. Ability to maintain calm attitude during difficult situations and handle pressure situations. Creative and efficient in proposing solutions to complex, time-critical problems. Experience in maintaining and reporting against relevant metrics (i.e. burn down and velocity, risks, timelines, etc.). in timely manner. Strong team player with an ability to identify and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint &amp; project goals. Self-starter &amp; self-motivated with a drive to identify opportunities for improvement across the agile delivery processes. Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions. BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding of IT technologies &amp; architecture.</li><li>Strong interest &amp; skills in software development for internet, mobile and/or communications technology</li><li>Excellent communication, presentation &amp; reporting skills in English (both written and spoken)</li><li>Proven track record of managing complex software projects with agile methodology.</li><li>Certified Scrum Master with ability to manage multiple projects comfortably.</li><li>English (B2 or above)</li><li>Certified Scrum Master/Scrum Practitioner.</li><li>Must have several years of proven hands-on experience in managing projects in agile environments, especially, in a Scrum Master role.</li><li>A strong technical background and ability to understand architecture, source code &amp; technical issues to drive effective agile delivery.</li><li>Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence.</li><li>Ability to maintain calm attitude during difficult situations and handle pressure situations.</li><li>Creative and efficient in proposing solutions to complex, time-critical problems.</li><li>Experience in maintaining and reporting against relevant metrics (i.e. burn down and velocity, risks, timelines, etc.). in timely manner.</li><li>Strong team player with an ability to identify and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint &amp; project goals.</li><li>Self-starter &amp; self-motivated with a drive to identify opportunities for improvement across the agile delivery processes.</li><li>Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions.</li><li>BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.</li></ul>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To lead the end-to-end projects for Enterprise customers, transforming complex requirements into reliable, on-time solutions. This role ensures excellence in execution, KPI realization, and full alignment with delivery and business targets.</p> <h4>Role profile</h4> <ul> <li>Own the complete lifecycle of Enterprise wireless and fixed orders, from initiation to successful closure.</li> <li>Drive delivery execution across planning, implementation, and activation, ensuring momentum at every stage.</li> <li>Proactively track, prioritize, and resolve pending, aging, and high-impact requests.</li> <li>Ensure delivery commitments, timelines, and SLAs are consistently met or exceeded.</li> <li>Translate delivery progress into clear KPI tracking and measurable performance outcomes.</li> <li>Provide structured status updates, identify risks early, and manage escalations decisively.</li> <li>Act as a central point of coordination across VBU PMs, Planning, Implementation, Sales, and partners.</li> <li>Contribute to enterprise and strategic project pipelines, enabling scalable and sustainable delivery.</li> </ul> <h4>Key accountabilities / KPIs</h4> <ul> <li>On-time delivery completion percentage</li> <li>KPI realization versus targets</li> <li>Reduction of aging backlog</li> <li>Cycle time from request to activation</li> <li>Delivery accuracy and SLA compliance</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Bachelor’s degree in Communications Engineering.</li> <li>From 3 to 6 years of professional experience in project management, including 2 years in telecommunications.</li> <li>PMP® or equivalent certification preferred.</li> <li>Advanced software development experience in Python and data-driven applications.</li> <li>Experience working in Agile environments with frequent deliverables.</li> <li>Strong analytical, organizational, and problem-solving capabilities.</li> </ul> <h4>Skills & experience</h4> <ul> <li>Strong expertise in Fixed and Wireless Networks with hands-on experience in service delivery and demand management.</li> <li>Proven ability in tracking, reporting, coordination, and multi-stakeholder management.</li> <li>A strong ownership mindset that drives accountability and closure.</li> <li>Customer-focused approach with unwavering attention to timelines and service quality.</li> <li>Collaborative spirit that enables results through teamwork and shared ownership.</li> <li>Excellent communication and stakeholder management skills.</li> <li>Collaborative team player with strong reasoning and analytical ability.</li> <li>Resilient under pressure with strong negotiation and planning skills.</li> <li>Commercially aware with solid financial understanding.</li> <li>Fluent in spoken and written English.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking a highly experienced programme delivery professional to lead complex, multi-workstream transformation initiatives within Business Excellence at VOIS. This role focuses on driving strategic alignment, ensuring integrated delivery, and achieving measurable business value across large-scale programmes. The individual will play a key role in enabling governance discipline, financial oversight, and executive-level decision-making while working closely with cross-functional stakeholders.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Define programme outcomes, scope, roadmap, and success measures aligned with strategic priorities and business value</li><li>Establish and manage structured programme governance, decision forums, reporting standards, and risk frameworks</li><li>Oversee delivery across multiple workstreams, ensuring alignment of dependencies, milestones, and critical paths</li><li>Manage programme financials, including budgeting, forecasting, and cost control</li><li>Drive benefits realisation through structured tracking, reporting, and accountability mechanisms</li><li>Engage with senior stakeholders to align priorities, enable decisions, and resolve challenges</li><li>Identify and mitigate risks proactively while maintaining delivery assurance</li><li>Support and develop delivery teams by encouraging best practices, collaboration, and continuous improvement<br><br><br></li></ul><strong>Who You Are<br><br></strong>An experienced programme leader with a strong track record in managing large-scale, multi-stream initiatives<br><br>Skilled in governance, risk management, and structured delivery approaches<br><br>Experienced in financial stewardship, budgeting, and value trackingComfortable working in complex, matrixed environments with multiple stakeholders<br><br>Strong communicator with the ability to influence and build alignment at senior levels<br><br>Confident in navigating ambiguity and driving decisions in fast-paced environments<br><br>Experienced in transformation initiatives, operational improvement, or technology-enabled change<br><br>Familiar with delivery frameworks such as Agile, hybrid models, or scaled methodologies<br><br><strong>Not a perfect fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What's In It For You<br><br></strong>Opportunity to lead impactful, enterprise-scale transformation programmesExposure to senior stakeholders and strategic decision-making environmentsA collaborative and high-performing team focused on innovation and excellenceOpportunities for career progression into portfolio or transformation leadership rolesA workplace culture centred on inclusion, integrity, and continuous improvement<br><br><strong>What Skills You Will Learn<br><br></strong><ul><li>Advanced programme governance and enterprise delivery frameworks</li><li>Strategic stakeholder engagement and executive communication</li><li>Financial management and value realisation at scale</li><li>Transformation leadership and change management practices</li><li>Use of digital tools and data-driven insights to enhance programme outcomes<br><br><br></li></ul><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert <br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br><br>#JDEnhancedByTARA<br><br><strong>Follow us on social media</strong>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a highly experienced programme delivery professional to lead complex, multi-workstream transformation initiatives within Business Excellence at VOIS. This role focuses on driving strategic alignment, ensuring integrated delivery, and achieving measurable business value across large-scale programmes. The individual will play a key role in enabling governance discipline, financial oversight, and executive-level decision-making while working closely with cross-functional stakeholders.<br><br><br><b>What you’ll do</b> <br> <ul> <li>Define programme outcomes, scope, roadmap, and success measures aligned with strategic priorities and business value</li> <li>Establish and manage structured programme governance, decision forums, reporting standards, and risk frameworks</li> <li>Oversee delivery across multiple workstreams, ensuring alignment of dependencies, milestones, and critical paths</li> <li>Manage programme financials, including budgeting, forecasting, and cost control</li> <li>Drive benefits realisation through structured tracking, reporting, and accountability mechanisms</li> <li>Engage with senior stakeholders to align priorities, enable decisions, and resolve challenges</li> <li>Identify and mitigate risks proactively while maintaining delivery assurance</li> <li>Support and develop delivery teams by encouraging best practices, collaboration, and continuous improvement</li> </ul> <br><br><br><b>Who you are</b> <br>An experienced programme leader with a strong track record in managing large-scale, multi-stream initiatives<br> Skilled in governance, risk management, and structured delivery approaches<br> Experienced in financial stewardship, budgeting, and value trackingComfortable working in complex, matrixed environments with multiple stakeholders<br> Strong communicator with the ability to influence and build alignment at senior levels<br> Confident in navigating ambiguity and driving decisions in fast-paced environments<br> Experienced in transformation initiatives, operational improvement, or technology-enabled change<br> Familiar with delivery frameworks such as Agile, hybrid models, or scaled methodologies<br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>Opportunity to lead impactful, enterprise-scale transformation programmesExposure to senior stakeholders and strategic decision-making environmentsA collaborative and high-performing team focused on innovation and excellenceOpportunities for career progression into portfolio or transformation leadership rolesA workplace culture centred on inclusion, integrity, and continuous improvement<br><br><br><b>What skills you will learn</b> <br> <ul> <li>Advanced programme governance and enterprise delivery frameworks</li> <li>Strategic stakeholder engagement and executive communication</li> <li>Financial management and value realisation at scale</li> <li>Transformation leadership and change management practices</li> <li>Use of digital tools and data-driven insights to enhance programme outcomes</li> </ul> <br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><br><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced programme delivery professional to lead complex, multi-workstream transformation initiatives within Business Excellence at VOIS. This role focuses on driving strategic alignment, ensuring integrated delivery, and achieving measurable business value across large-scale programmes. The individual will play a key role in enabling governance discipline, financial oversight, and executive-level decision-making while working closely with cross-functional stakeholders.</p> <h4>What you’ll do</h4> <ul> <li>Define programme outcomes, scope, roadmap, and success measures aligned with strategic priorities and business value</li> <li>Establish and manage structured programme governance, decision forums, reporting standards, and risk frameworks</li> <li>Oversee delivery across multiple workstreams, ensuring alignment of dependencies, milestones, and critical paths</li> <li>Manage programme financials, including budgeting, forecasting, and cost control</li> <li>Drive benefits realisation through structured tracking, reporting, and accountability mechanisms</li> <li>Engage with senior stakeholders to align priorities, enable decisions, and resolve challenges</li> <li>Identify and mitigate risks proactively while maintaining delivery assurance</li> <li>Support and develop delivery teams by encouraging best practices, collaboration, and continuous improvement</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced programme leader with a strong track record in managing large-scale, multi-stream initiatives</li> <li>Skilled in governance, risk management, and structured delivery approaches</li> <li>Experienced in financial stewardship, budgeting, and value tracking</li> <li>Comfortable working in complex, matrixed environments with multiple stakeholders</li> <li>Strong communicator with the ability to influence and build alignment at senior levels</li> <li>Confident in navigating ambiguity and driving decisions in fast-paced environments</li> <li>Experienced in transformation initiatives, operational improvement, or technology-enabled change</li> <li>Familiar with delivery frameworks such as Agile, hybrid models, or scaled methodologies</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead impactful, enterprise-scale transformation programmes</li> <li>Exposure to senior stakeholders and strategic decision-making environments</li> <li>A collaborative and high-performing team focused on innovation and excellence</li> <li>Opportunities for career progression into portfolio or transformation leadership roles</li> <li>A workplace culture centred on inclusion, integrity, and continuous improvement</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and enterprise delivery frameworks</li> <li>Strategic stakeholder engagement and executive communication</li> <li>Financial management and value realisation at scale</li> <li>Transformation leadership and change management practices</li> <li>Use of digital tools and data-driven insights to enhance programme outcomes</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Lead Talabat Egypt’s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country. Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics. Lead long-term supply forecasting and planning to ensure full coverage and service level adherence. Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth. Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals. Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality. Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence. Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality. Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate. Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations. Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations. Foster a culture of accountability, collaboration, and continuous improvement within the team. Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables. Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction. Drive automation and technology-enabled initiatives to improve visibility and performance management. Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards. Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage. Build long-term plans to sustain growth and strengthen Talabat’s market leadership position.

Job Summary:The Senior Business Relationship Manager (BRM) reporting to the Head of Business Relationship Management within the Information Technology Group serves as the strategic link between business and technology, ensuring business priorities are translated into valuable and impactful solutions. The role combines strategic advisory, business analysis, stakeholder management, and demand shaping to drive business value and successful delivery of initiatives.<br>Job Responsibilities:Act as a trusted advisor to business leaders, aligning technology initiatives with strategic objectives. Lead business demand management, requests fulfillment, portfolio prioritization, and value realization activities. Analyze business needs, identify opportunities, and aid in translating requirements into effective solution designs. Facilitate workshops, stakeholder discussions, and business case development. Build strong relationships across business and technology teams to drive collaboration and informed decision-making. Develop artifacts and documents related to the business demand, requests, and requirements. Partner with delivery, architecture, and relevant teams to ensure successful solution designing and business delivery. Monitor initiative outcomes, benefits realization, risks, and dependencies. Ensure the maintenance of the BRM registry of business requests, including the status of each request, issues and risks, and lead the reporting and escalation as required. Adhere to the BRM governance and reporting requirements. Stay informed on industry trends and innovation opportunities to support business growth and transformation.<br>Job Requirements:Bachelor's degree in business, Information Systems, Computer Science, Engineering, or a related field.5 - 8 years of relevant experience. Strong experience in Business Relationship Management, Business Analysis, Product Management, Business Development or Technology Consulting. Proven ability to gather requirements, design business solutions, and develop business cases. Experience in demand management, portfolio planning, and stakeholder engagement. Exceptional communication, presentation, facilitation, and influencing skills. Ability to engage effectively with senior executives and cross-functional teams. Strong relationship-building, negotiation, and conflict-resolution capabilities. Solid experience within Banking, Financial Services, Fintech, Payments, or related industries. Understanding of financial products, services, customer journeys, and business processes. Good understanding of SDLC, Agile, Waterfall, and hybrid delivery methodologies. Ability to communicate effectively with technical teams and understand technology concepts, integrations, APIs, and solution architectures. Relevant certifications (BRMP, CBAP, Agile, Scrum, or equivalent) are an advantage.

Company Description Data Flow Group is a global leader in Primary Source Verification (PSV), background screening, and immigration compliance services that help organizations manage risk and make informed decisions. The company combines advanced technology, stringent processes, and qualified research analysts with a global network of over 100,000 issuing authorities to verify professional credentials directly from original sources. Data Flow operates to the highest regulatory standards, including JCI, ISO, and GDPR, ensuring robust data security and compliance. Headquartered in Dubai with offices across multiple regions, Data Flow serves clients in more than 200 countries with multilingual, market-tailored services supported by specialized language partners.<br>Role Description The Senior Operations Manager – Client Delivery is a full-time, on-site role based in Giza, responsible for overseeing end-to-end delivery of services to key clients. This role includes managing daily operations, ensuring service level agreements are met, and driving process efficiency and quality across verification and compliance workflows. The Senior Operations Manager leads and mentors cross-functional teams, coordinates resource allocation, and resolves operational and client issues in a timely manner. This position collaborates closely with internal stakeholders and clients to improve performance, implement best practices, and support strategic initiatives that enhance customer satisfaction and operational excellence. The role also involves reporting on key performance indicators, identifying risks, and recommending continuous improvement measures.<br>Qualifications<br> Strong operations management skills with experience overseeing service delivery, workflow optimization, and performance metrics. Demonstrated people leadership capabilities, including team supervision, coaching, and building high-performing, client-focused teams. Client relationship management skills, with experience handling escalations, managing expectations, and delivering solutions in a service-driven environment. Analytical and problem-solving skills, including the ability to interpret data, identify trends, and implement process improvements. Knowledge of compliance, quality assurance, or risk management, ideally within verification, background screening, or related regulated industries. Excellent communication and stakeholder management skills, with the ability to work effectively across multicultural and cross-functional teams. Relevant academic background, such as a bachelor’s degree in Business Administration, Operations Management, or a related field; an advanced degree is an advantage. Proficiency with operational and reporting tools (e.g., spreadsheets, dashboards, workflow systems) and comfort working with technology-enabled processes. Proven experience in a senior operations or service delivery role, preferably in a global or multi-site organization.

Manage the end-to-end procurement process for indirect goods and services, including but not limited to uniforms, office furniture, office supplies, promotional materials, event requirements, exhibition booths, branding materials, facility-related purchases, and other operational needs Source, evaluate, and negotiate with suppliers to secure the best value in terms of quality, cost, delivery, and service while ensuring compliance with company standards Prepare and issue Requests for Quotations (RFQs), evaluate supplier proposals, and recommend the most suitable vendors based on commercial and technical requirements Create, review, and process purchase orders, ensuring all purchases comply with company procurement policies, budgets, and approval workflows Prepare and manage supplier contracts, service agreements, and delivery schedules to ensure timely execution of orders Coordinate with internal stakeholders to understand procurement requirements, specifications, timelines, and project expectations Monitor supplier performance, including quality, responsiveness, pricing, and delivery, and conduct periodic supplier evaluations Build and maintain strong relationships with existing suppliers while identifying and qualifying new vendors to support business needs Coordinate with Finance to ensure timely invoice processing, payment reconciliation, and resolution of pricing or billing discrepancies Follow up with suppliers to ensure on-time delivery of goods and services, resolving any issues related to delays, shortages, or quality concerns Coordinate with Warehouse, Administration, and requesting departments to ensure smooth receipt, inspection, and handover of purchased items where applicable Ensure all procurement documentation, supplier records, contracts, and purchase history are accurately maintained and readily accessible Support company events, exhibitions, and corporate initiatives by sourcing and coordinating all required materials, services, and vendors Continuously identify opportunities for cost optimization, supplier consolidation, and process improvements without compromising quality or service levels Coordinate effectively with cross-functional teams including Finance, Administration, Marketing, HR, Operations, and Warehouse to ensure seamless procurement operations<br><br>Requirements<br><br>Education Level: Bachelor's Degree Experience: Minimum 2 years of experience in Procurement or Purchasing Experience in procuring indirect goods and services (e.g., uniforms, furniture, office supplies, events, branding materials) is preferred Good knowledge of procurement principles and purchasing processes Excellent communication, interpersonal, and negotiation skills Strong supplier relationship management and networking abilities Proficient in Microsoft Office applications Experience using ERP systems is a plus Good command of English is preferred<br><br>Benefits<br><br>Social insurance coverage Medical insurance coverage

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Lead Talabat Egypt’s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country. Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics. Lead long-term supply forecasting and planning to ensure full coverage and service level adherence. Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth. Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals. Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality. Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence. Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality. Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate. Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations. Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations. Foster a culture of accountability, collaboration, and continuous improvement within the team. Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables. Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction. Drive automation and technology-enabled initiatives to improve visibility and performance management. Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards. Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage. Build long-term plans to sustain growth and strengthen Talabat’s market leadership position.

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo &amp; Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li> Assist in the delivery of sustainability consultancy services to AESG’s Clients to exemplar levels of quality<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li> Experience in assisting the delivery of high-quality cost management / quantity surveying services, or demonstration of a desire to do so.</li><li> Previous assistant technical delivery experience gained within a global consultancy firm is preferred.</li><li> Experience or exposure to regional projects is an advantage.</li><li> Experience in the utilisation and application of Microsoft Excel for the creation of cost models.</li><li> Experience in the utilisation of digital software for delivery of cost management services.</li><li> Ability to organise and prioritise more than one task at a time.</li><li> Working towards a professional qualification (RICS or similar), or demonstration of a desire to do so.</li><li> BSc, BTech or MSc in Quantity Surveying or Contracts-related field.</li><li> Minimum 2+ years of working experience.</li><li> A team player with a can-do attitude, outgoing, polite, patient, diplomatic, personable, respectful, and flexible.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li> Moderate experience and proficiency in multiple competencies.</li><li> Capable of handling tasks with supervision.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li> Day-to-day assistance to cost management activities across various projects.</li><li> Assistance to the preparation of project cost estimates from concept through various stages of design using experience, historical data, and parametric ratios.</li><li> Utilisation of the existing AESG developed digital tools and contributing to the creation of new and bespoke tools for our clients.</li><li> Cost modelling (Excel).</li><li> Estimating and functional cost planning (CostX).</li><li> Experienced in the use of measurement software, including Dimension X or CostX</li><li> Assisting value engineering exercises.</li><li> Undertaking cost management services with supervision.</li><li> Delivering all work outputs in an accurate and timely manner under supervision.</li><li> Providing support to the team leader/service leaders in the cost management of projects.</li><li> Representing the company in a professional and diligent manner; meeting, negotiating, and corresponding with clients to form strong working relationships.</li><li> Assisting the provision of reasoned advice on complex matters, understanding when to escalate matters to superiors.</li><li> Assisting the provision of accurate cost advice and reporting to our clients.</li><li> Maintaining effective communication to ensure all information is available for the successful completion of projects; liaising with other managers to ensure efficient financial control.</li><li> Assisting the delivery of all work outputs in an accurate and timely manner.</li><li> Representing the company in a professional and diligent manner; meeting, negotiating, and corresponding with clients to form strong working relationships.</li><li> Support the commercial success and stability of the cost management division.</li><li> Assist the successful delivery of projects to exemplary levels of quality.<br><br></li></ul><strong>COMPETENCIES<br><br></strong><ul><li> Leadership / Management skills:<br><br></li></ul>As individuals gain experience and expertise, they may move into supervisory positions incorporating management or supervision of tasks or small projects. This role entails comprehending mentor guidance while still taking the initiative, occasionally seeking guidance to ensure successful performance.<br><br><ul><li> Communication / Collaboration<br><br></li></ul>Engage in more complex interactions, such as active participation in meetings, presenting to small groups, and contributing to team discussions. Working as part of a team (collaboration). Clear communication with good listening skills. Be patient, adaptable and take responsibility.<br><br><ul><li> Technical Knowledge / Expertise<br><br></li></ul>Collaborate with more experienced colleagues, leveraging their valuable insights and feedback. Develop analytical skills and ability to autonomously execute operational or project sub-tasks following instruction.<br><br><ul><li> Creativity / Innovation<br><br></li></ul>Start actively participating in creative projects. Contribute ideas and solutions that align with their role's responsibilities. Collaborate with colleagues and learn to refine and expand upon concepts, demonstrating adaptability and flexibility.<br><br><ul><li> Client Focus / Relationship Building<br><br></li></ul>Manage communication on project delivery with support from more senior team members. Attend Client meetings and support more senior team members in Client facing activities.<br><br><ul><li> Strategic Vision / Planning<br><br></li></ul>Begin to contribute to the larger picture. Buy-in to corporate and divisional strategy. They learn to create simple project plans, prioritise tasks, and coordinate with colleagues.<br><br><strong>Demonstrated Knowledge Base And Professional Skillset<br><br></strong><ul><li> Time Management / Planning<br><br></li></ul>Individuals may take on roles that involve coordinating tasks and projects. They learn to create project timelines, delegate tasks, and use basic project management tools. Begin to understand the importance of planning and scheduling. Focus on setting priorities, identifying and reducing common distractions.<br><br><ul><li> Industry Experience / Thought Leadership<br><br></li></ul>Ability to support Consultants in project management and delivery by handling larger subsets of tasks.<br><br><ul><li> Project Management / Operational Delivery<br><br></li></ul>Assist and contribute to the successful delivery of projects by independently carrying out project tasks and support more senior team members in project management. Commence taking on elements of project management. They develop skills in task management, process optimisation, and problem-solving.<br><br><ul><li> Leadership / Team Management Experience<br><br></li></ul>Demonstrates strong willingness to learn and develops enthusiasm for the principals of leadership and management. Takes a role of a team member that contributes to shared goals. Uphold AESG Core Values.<br><br><ul><li> Commercial Acumen / Business Development<br><br></li></ul>General awareness of commercials within the Consulting industry. Support more senior team members in the commercial management of projects.<br><br><ul><li> Problem Solving / Decision Making<br><br></li></ul>As individuals gain experience, they actively practice problem-solving and decision-making techniques. They learn to analyse situations, gather information, and propose solutions. They also begin to participate in team discussions and contribute to problem-solving efforts.<br><br><ul><li> Employee Focus / Process Compliance<br><br></li></ul>As individuals gain experience, they actively contribute to creating a positive employee experience. They may organise team building activities, and participate in employee feedback discussions. They start to grasp the connection between employee engagement and organisational performance. Prepares and maintains policy or process related documents.<br><br><ul><li> Upholding AESG Core Values:</li><li>Client-centricity &amp; collaboration: Laisses with clients to understand their needs. Ensure quick rapport and active listening.</li><li>Adaptability &amp; Flexibility: Assume responsibilities outside your role.</li><li>Innovative culture: Have the courage to try a new way of working or method.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client operates a large verified healthcare professional community spanning approximately 150 countries and provides real-time research and data products for pharmaceutical, biotech, and medical device clients.</p><br>Role Overview<p>The <strong>Forward Deployed AI Engineer, Delivery and Operations</strong> will embed directly with Delivery and Operations teams to redesign the survey lifecycle around AI agents, from translating client requirements into completed surveys to fielding surveys to the appropriate healthcare professionals and engaging external vendors when additional responses are required.</p><br><p>This is a hands-on engineering role responsible for understanding existing workflows and then designing, building, testing, deploying, and improving agent-first solutions alongside Delivery, Operations, and Engineering. </p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesWorkflow Discovery &amp; Agent-First Design<ul><li><p>Embed with Delivery and Operations to map the survey lifecycle from end to end, including tools, handoffs, exceptions, approvals, and bottlenecks.</p><br></li><li><p>Establish measurable baselines for existing workflows before implementing automation.</p><br></li><li><p>Redesign workflows around AI agents rather than adding AI to existing processes.</p><br></li><li><p>Identify and prioritize additional AI opportunities across Delivery.</p><br></li></ul>AI Agent &amp; Workflow Development<ul><li><p>Design and build AI-powered workflows using document extraction, structured outputs, workflow routing, and agentic task execution.</p><br></li><li><p>Develop integrations through APIs, webhooks, and automation tools.</p><br></li><li><p>Build evaluations and monitoring for AI-powered workflows and non-deterministic systems.</p><br></li><li><p>Design production workflows with human-in-the-loop controls, including approval checkpoints, review queues, guardrails, audit trails, and exception handling.</p><br></li><li><p>Document systems, workflow logic, prompts, and operating procedures.</p><br></li></ul>Vendor Engagement Automation<ul><li><p>Build an AI agent that identifies when external vendor support is required based on internal feasibility or response volume.</p><br></li><li><p>Automate approved vendor outreach and follow-up workflows.</p><br></li><li><p>Organize vendor responses and support negotiation within agreed rate cards.</p><br></li><li><p>Support survey-link testing as part of the vendor engagement process.</p><br></li><li><p>Incorporate historical bid and pricing data into the workflow.</p><br></li><li><p>Escalate decisions requiring human approval.</p><br></li><li><p>Improve the speed of vendor engagement and quote turnaround.</p><br></li></ul>Survey Creation &amp; Translation<ul><li><p>Build workflows that extract and structure survey requirements from source documents.</p><br></li><li><p>Draft surveys within internal tooling based on extracted requirements.</p><br></li><li><p>Identify unclear requirements and route them to appropriate reviewers.</p><br></li><li><p>Improve AI-assisted translation workflows.</p><br></li><li><p>Support selective re-translation of modified survey questions.</p><br></li><li><p>Implement quality checks and human review steps.</p><br></li><li><p>Build on or replace existing internal tools while maintaining required data-handling and security standards.</p><br></li></ul>Fielding &amp; Audience Targeting<ul><li><p>Improve workflows for reaching healthcare professionals based on specialty, country, screening criteria, exclusions, and participation history.</p><br></li><li><p>Monitor survey responses and identify surveys at risk of missing required volume or timelines.</p><br></li><li><p>Recommend appropriate next actions based on fielding performance.</p><br></li><li><p>Support fielding activity managed through Salesforce.</p><br></li><li><p>Improve how incentives are set to drive timely responses.</p><br></li><li><p>Work alongside the existing AI screener-matching tool rather than rebuilding it.</p><br></li></ul>Systems Integration &amp; Collaboration<ul><li><p>Connect AI workflows with homegrown survey platforms and Salesforce.</p><br></li><li><p>Work with internal engineers on deeper platform changes when required.</p><br></li><li><p>Collaborate directly with Delivery, Operations, and Engineering teams.</p><br></li><li><p>Translate complex workflows from non-technical operators into practical tools they can use.</p><br></li><li><p>Influence stakeholders across teams without direct management authority.</p><br></li></ul>Measurement &amp; Optimization<ul><li><p>Track workflow adoption, response rates, turnaround time, and time saved against established baselines.</p><br></li><li><p>Monitor production workflows and refine them with workflow owners.</p><br></li><li><p>Use measurable results to guide improvements and prioritize future AI initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>5+ years of software engineering experience</strong>, including <strong>2+ years building and deploying AI-powered workflows, agents, or automation in production business environments</strong>.</p><br></li><li><p>Experience completing an agent-first redesign of a real business workflow, including establishing a baseline, redesigning the process, defining human responsibilities, and measuring results.</p><br></li><li><p>Hands-on LLM experience with document extraction, classification, structured outputs, workflow routing, and agentic task execution.</p><br></li><li><p>Experience evaluating non-deterministic systems.</p><br></li><li><p>Production engineering experience with Python and at least one typed programming language.</p><br></li><li><p>Experience integrating CRMs, internal tools, APIs, and data systems.</p><br></li><li><p>Experience building human approvals, review queues, exception handling, and quality controls into production systems.</p><br></li><li><p>Proven experience working directly with non-technical operators and translating complex workflows into practical tools.</p><br></li><li><p>Ability to work from directional guidance and influence stakeholders without direct management authority.</p><br></li><li><p>BS in Computer Science or a related field, or equivalent practical experience.</p><br></li><li><p>Ability to travel occasionally to the US.</p><br></li><li><p>Working VISA.</p><br></li></ul>Skills<ul><li><p>Strong Python development skills and experience with at least one typed language.</p><br></li><li><p>Strong understanding of LLM-powered workflows, AI agents, and production automation.</p><br></li><li><p>Ability to work with document extraction, classification, structured outputs, workflow routing, and agentic task execution.</p><br></li><li><p>Ability to evaluate and monitor non-deterministic AI systems.</p><br></li><li><p>Strong integration skills across APIs, webhooks, CRMs, internal tools, and data systems.</p><br></li><li><p>Ability to design human-in-the-loop controls, approval checkpoints, review queues, guardrails, audit trails, and exception handling.</p><br></li><li><p>Ability to establish measurable workflow baselines and evaluate automation impact.</p><br></li><li><p>Ability to document systems, workflow logic, prompts, and operating procedures.</p><br></li></ul>Preferred Experience<ul><li><p>Salesforce, including workflows, data structures, outreach, and activity tracking.</p><br></li><li><p>C#/.NET, React, and TypeScript environments.</p><br></li><li><p>Connecting AI workflows with homegrown platforms.</p><br></li><li><p>Healthcare, market research, survey operations, or other regulated and data-sensitive environments.</p><br></li><li><p>Multilingual or translation workflows.</p><br></li><li><p>Zapier or similar automation platforms.</p><br></li><li><p>LLM observability, prompt and version management, and reliability testing.</p><br></li></ul>Technical Environment<ul><li><p>C#/.NET</p><br></li><li><p>React</p><br></li><li><p>TypeScript</p><br></li><li><p>AWS</p><br></li><li><p>Salesforce</p><br></li><li><p>Zapier</p><br></li><li><p>Amazon Bedrock</p><br></li><li><p>AgentCore</p><br></li><li><p>Claude models</p><br></li><li><p>MCP</p><br></li><li><p>Redshift</p><br></li><li><p>Databricks</p><br></li></ul>What Success Looks LikeFirst 30 Days<ul><li><p>Spend time with Delivery teams in the U.S. and Mexico.</p><br></li><li><p>Build relationships across Delivery, Operations, and Engineering.</p><br></li><li><p>Map vendor engagement, survey creation, and fielding workflows, including baselines, decision points, and required approvals.</p><br></li><li><p>Establish a phased implementation plan with vendor engagement as the first pilot.</p><br></li></ul>Opportunity<p>The <strong>Forward Deployed AI Engineer, Delivery and Operations</strong> will have the opportunity to redesign operational workflows around production AI agents rather than simply adding AI capabilities to existing processes.</p><br><p>The role provides hands-on ownership across discovery, workflow design, engineering, integrations, controls, deployment, evaluation, and optimization, with opportunities to expand AI automation across Delivery operations.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We ❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell We are seeking an experienced and driven Implementation &amp; Support Team Lead to oversee the successful onboarding of our delivery ordering platform across SME customer sites across the Middle East, while leading and mentoring a growing local team.<br> This role combines hands-on project delivery with team leadership, ensuring high-quality implementations, strong customer relationships, and effective post-launch technical support.<br> The successful candidate will act as the senior escalation point for both customers and the team, driving performance and continuous improvement as the business scales.<br> What Will You Do❓ Project Oversight &amp; Delivery Excellence Maintain ownership of key and high-priority delivery platform projects from Sales handover through to go-live and post-launch support, applying strong project management disciplines throughout.<br> Oversee the end-to-end implementation process across the team, ensuring projects are delivered on time, within scope, and to a high standard in a fast-paced environment.<br> Manage and prioritise competing project demands, ensuring the team can effectively handle a high volume of concurrent implementations.<br> Ensure all platforms are fully integrated, tested, and operational before launch.<br> Support team members with complex integrations, challenges, or project risks.<br> Team Leadership &amp; Management Provide day-to-day leadership, guidance, and mentorship to the Implementation &amp; Support Specialist team.<br> Act as the primary escalation point for team members requiring support with projects, customers, or technical challenges.<br> Monitor team workload and capacity, ensuring resources are effectively allocated and projects are balanced across the team Proactively identify and address any risks to delivery or team performance.<br> Foster a collaborative, high-performing team environment focused on continuous improvement.<br> Absence &amp; Performance Oversight Manage and track team absences, ensuring adequate project coverage at all times.<br> Ensure the team is meeting expectations, fulfilling their responsibilities, and delivering against objectives.<br> Step in to support or redistribute workload where needed to maintain delivery standards.<br> Customer &amp; Stakeholder Management Oversee key customer relationships, particularly for high-value or complex accounts.<br> Ensure consistent, high-quality communication across all customer interactions.<br> Support the team in resolving escalated customer issues and maintaining customer satisfaction.<br> Partner &amp; Delivery Coordination Ensure effective communication and coordination with all third-party providers and delivery partners.<br> Lead and oversee liaison with external partners to manage integrations, resolve dependencies, and ensure successful go-lives.<br> Maintain oversight of integrations to ensure smooth and timely go-lives across all projects Training &amp; Enablement Support and guide the team in delivering high-quality customer training on the wi-Q platform.<br> Identify training needs within the team and contribute to ongoing development and upskilling.<br> Ensure customers are fully equipped and confident to operate the platform post-launch.<br> Post Go-Live Technical Support &amp; Continuous Improvement Ensure strong first-line support processes are in place post-launch for all live customer sites.<br> Resolve technical issues, coordinating timely resolution across internal and external teams.<br> Identify recurring issues or opportunities for process improvement and drive changes across the team.<br> Scaling &amp; Growth Support Support the team through periods of growth and increased project demand.<br> Help implement processes, tools, and best practices to improve efficiency as the business scales.<br> Act as a key point of support during high-pressure periods, ensuring delivery standards and team wellbeing are maintained.<br> What Are We Looking For❓ Proven experience in implementation, project management, or customer success within a SaaS or technology environment.<br> Strong project management skills with a demonstrated ability to manage multiple priorities and support a team in a fast-paced environment.<br> Strong leadership or team management experience, with a track record of developing and Supporting others.<br> Excellent stakeholder management and communication skills, with the ability to manage both customer and internal relationships.<br> Experience liaising with and managing third-party providers and external delivery partners.<br> Highly organized with strong problem-solving and decision-making abilities.<br> Experience managing escalations and complex customer scenarios with a calm, solution- focused approach.<br> Passion for team development, coaching, and continuous improvement.<br> Experience with delivery/ordering platforms or hospitality technology is a strong advantage.<br> Fluent Arabic speaker; professional English proficiency required.<br> Who Will Excel❓ Consistent, high-quality project delivery across the team.<br> Strong team performance, engagement, and development.<br> High customer satisfaction and retention.<br> Effective handling of escalations and complex issues.<br> Scalable processes that support business growth.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We have an inclusive and diverse culture that encourages innovation and flexibility.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The OneSubsea Field Specialist is responsible for maintaining safe, efficient, and reliable PSD to Customers. The OneSubsea Field Specialist identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery. </p><ul><li>Capture Field Data.</li><li>Deliver and Archive Final Job Deliverables.</li><li>Deploy and Position Resources.</li><li>Evaluate and Reconcile Resources.</li><li>Implement Risk Response.</li><li>Obtain Customer Acceptance of Delivery.</li><li>Perform Service.</li><li>Prepare Field Deliverables.</li><li>Prepare Final Job Deliverables.</li><li>Prepare Job Invoice Supporting Documentation.</li><li>Prepare Resources.</li><li>Remove and Secure Resources.</li><li>Verify and Prepare Resources at Product Line Location.</li><li>Verify Resources.</li></ul><p>3-8</p><br><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><br> </div>

<ul><li><p>This role is ideal for an early-career engineering graduate with strong negotiation, coordination, and analytical skills who wants to build a career in construction procurement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Have experience in Construction is A MUST.</p></li><li><p>Assist in sourcing construction materials, equipment, and subcontractor services.</p></li><li><p>Prepare and compare supplier quotations, technical submittals, and commercial offers.</p></li><li><p>Coordinate with project teams to understand material requirements and delivery schedules.</p></li><li><p>Support purchase order preparation and follow up on approvals.</p></li><li><p>Communicate with vendors and suppliers regarding pricing, availability, and delivery timelines.</p></li><li><p>Maintain procurement records, supplier databases, and documentation.</p></li><li><p>Monitor material delivery status and coordinate with logistics/site teams.</p></li><li><p>Ensure compliance with company procurement policies and project requirements.</p></li><li><p>Assist in cost control by identifying competitive suppliers and value-engineering opportunities.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking an experienced PMO professional to support the Vodafone UK Digital &amp; IT Delivery organisation during a period of significant transformation and change. This role partners closely with Delivery teams, PMO Leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.</p><br><br><br><b>What you’ll do</b> <br><p>Collaborate with the Value &amp; Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.<br>Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.<br>Ensure project management processes, controls, and governance standards are consistently applied and optimised.<br>Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.<br>Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.<br>Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.<br>Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.<br>Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.<br>Partner with the PMO &amp; Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.<br>Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.<br>Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.<br>Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.<br>Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.<br>Produce weekly performance, health, and governance reports for senior management stakeholders.<br>Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.<br>Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.</p><br><br><br><b>Who you are</b> <br><p>Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.<br>Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.<br>Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.<br>Highly organised and capable of managing multiple priorities simultaneously.<br>Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.<br>Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.<br>Experience in financial reporting, tracking, and maintenance.<br>Understanding of project management methodologies and governance frameworks.<br>Knowledge of Waterfall delivery methodologies is desirable.<br>Familiarity with SAFe concepts and principles is desirable.<br>Advanced Microsoft Excel skills.<br>Experience with Power BI, automation tools, or reporting technologies is advantageous.<br>Strong attention to detail and commitment to maintaining high-quality project governance standards.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to work within a large-scale Digital &amp; IT transformation environment.<br>Exposure to enterprise project and programme governance practices.<br>Experience partnering with senior stakeholders and delivery leadership teams.<br>Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.<br>Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.<br>Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced PMO governance and assurance practices.<br>Portfolio, programme, and project reporting techniques.<br>Financial management and forecasting within transformation programmes.<br>Resource and capacity planning methodologies.<br>Stakeholder management and executive reporting skills.<br>Data analysis, performance measurement, and trend identification.<br>Delivery framework optimisation and continuous improvement techniques.<br>Practical application of hybrid delivery methodologies and SAFe principles.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Connect</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable advantage, driving growth that outpaces the market.</p><br><p>As a Partner Success Manager (PSM) in FastTrack, you will help accelerate customer outcomes by enabling, guiding, and scaling partner-led delivery across Microsoft cloud solutions. You will work closely with partners, customers, field teams, engineering, and FastTrack stakeholders to ensure partners are equipped to deliver high-quality onboarding, deployment, adoption, and value-realization experiences. Partner Success Managers serve as trusted advisors and operational connectors, helping partners remove delivery blockers, improve execution quality, and drive consistent customer success at scale.&nbsp;</p><br><p>This role is for individuals who thrive in ambiguity, build relationships, operate across diverse stakeholders, and can connect partner execution to customer business outcomes. Success requires customer obsession, partner empathy, program management skills, technical curiosity, and the ability to influence across organizations without direct authority.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p>What You’ll Do&nbsp;</p><br><p>Accelerate customer adoption of Microsoft solutions by enabling partner-led delivery motions across FastTrack programs.&nbsp;</p><br><p>Partner with customers, field teams, partners, engineering, and delivery stakeholders to drive successful onboarding, deployment, adoption, and consumption outcomes.&nbsp;</p><br><p>Serve as the primary partner success lead, coordinating cross-functional efforts that improve delivery quality, reduce friction, and help customers realize value faster.&nbsp;</p><br><p>Support partner readiness across Microsoft technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Windows 365, Teams, Identity, and future AI-driven solutions.&nbsp;</p><br><p>Identify partner delivery blockers, operational gaps, and customer risks, then work across teams to remove barriers and improve execution.&nbsp;</p><br><p>Drive consistent partner engagement motions that improve customer readiness, delivery predictability, and overall partner performance.&nbsp;</p><br><p>Leverage data, insights, automation, and AI to monitor delivery health, identify trends, and improve scale, efficiency, and customer outcomes.&nbsp;</p><br><p>Capture partner and customer feedback that helps shape FastTrack programs, partner enablement, delivery playbooks, and Microsoft product experiences.&nbsp;</p><br><p>Contribute to repeatable practices, scalable guidance, partner enablement assets, and operational improvements that accelerate customer success globally.&nbsp;</p><br><p>What Success Looks Like&nbsp;<br>Our FY27 strategy centers on helping customers move from deployment to meaningful business value through scalable, partner-enabled delivery. Partner Success Managers play a critical role in delivering that vision by ensuring partners are ready, aligned, and accountable for helping customers adopt Microsoft AI, Copilot, Security, Endpoint, and productivity platforms at scale.&nbsp;</p><br><p>Successful candidates:&nbsp;</p><br><p>Demonstrate agility and can quickly develop expertise across emerging technologies, partner motions, and customer scenarios.&nbsp;</p><br><p>Balance program management discipline with customer engagement, partner enablement, and business impact.&nbsp;</p><br><p>Thrive in dynamic environments where priorities evolve alongside product innovation and customer needs.&nbsp;</p><br><p>Build trusted relationships across partners, customers, field teams, engineering, and internal stakeholders.&nbsp;</p><br><p>Influence without authority and effectively lead through collaboration, clarity, and accountability.&nbsp;</p><br><p>Use data and insights to identify risks, improve delivery quality, and scale successful partner practices.&nbsp;</p><br><p>Continuously look for opportunities to simplify execution, improve partner readiness, and accelerate customer time-to-value.&nbsp;</p><br><p>Embrace a growth mindset and serve as a catalyst for learning, innovation, and operational excellence.&nbsp;</p><br><p>Preferred Experience&nbsp;</p><br><p>Customer Success, partner management, consulting, technical account management, onboarding, deployment, or support experience.&nbsp;</p><br><p>Experience working with enterprise customers, Microsoft partners, and complex technical delivery environments.&nbsp;</p><br><p>Knowledge of Microsoft cloud technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Identity, productivity platforms, or AI solutions.&nbsp;</p><br><p>Proven ability to manage multiple priorities, stakeholders, partners, and customer scenarios simultaneously.&nbsp;</p><br><p>Communication, program management, relationship-building, and executive engagement skills.&nbsp;</p><br><p>Demonstrated ability to identify delivery risks, remove blockers, and drive accountability across cross-functional teams.&nbsp;</p><br><p>Experience developing scalable guidance, partner enablement materials, playbooks, or operational practices.&nbsp;</p><br><p>Ability to adapt quickly to evolving technologies, partner models, and business priorities.&nbsp;</p><br><p>Why Join Us?&nbsp;<br>You will join a global team at the forefront of Microsoft’s AI transformation journey. As part of the Global Consumption &amp; Delivery Acceleration organization, you’ll help customers move from technology adoption to measurable business value by enabling partners to deliver with consistency, quality, and speed. You’ll work across some of Microsoft’s most strategic growth areas, helping scale customer success through partner ecosystems, repeatable delivery practices, and outcome-focused execution.&nbsp;</p><br><p>Mission: Accelerate customer adoption and consumption by enabling partner-led delivery excellence, removing execution barriers, improving customer outcomes, and helping customers realize value from Microsoft’s latest innovations faster.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>Preferred Qualifications:<br>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, technical program/product management, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>- Experience with managing projects in relevant technologies (e.g., cloud, infrastructure, Microsoft platform).<br>- Project management experience.<br>- Relationship management or customer success experience.<br>- IT related customer-facing experience.</p><br> <br><p>Onboarding Mgmt IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year. Certain roles may be eligible for benefits and other compensation. </p><br> <p>Find additional benefits and pay information here:<br>https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html</p><br><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<br> <b>Role Purpose</b> <p>To manage the delivery and continuous improvement of Vodafone Egypt s employee benefits portfolio, ensuring benefits are cost-effective, compliant, well-administered and valued by employees. The role supports the Reward &amp; Benefits strategy through effective operations, provider management, analytics and people leadership</p> <b>Role Profile</b> <ul> <li>Manage the delivery and continuous improvement of employee benefits programmes, including relevant medical, risk, wellbeing, flexible benefits, phone and car programmes.</li> <li>Oversee benefits administration, employee queries and escalations, ensuring accuracy, timeliness and a positive employee experience.</li> <li>Manage benefits providers and brokers; monitor service levels and coordinate renewals and issue resolution.</li> <li>Monitor benefits costs, utilisation and performance; prepare reports and recommend cost and process improvements.</li> <li>Lead, coach and develop 2 direct reports; maintain governance, policy compliance, confidentiality and effective stakeholder collaboration.</li> </ul> <b>Competencies and Qualifications</b> <ul> <li>Benefits / HR / Reward knowledge</li> <li>Analytical and problem-solving skills</li> <li>Stakeholder and vendor management</li> <li>Communication and project management</li> <li>People leadership and continuous improvement</li> </ul> <p> <strong>Must have technical / professional qualifications:</strong> </p> <ul> <li>Relevant degree or equivalent experience in HR, Business or a related field.</li> <li>Experience in employee benefits, HR or Reward operations.</li> <li>Strong Excel, reporting and Microsoft Office skills.</li> <li>Experience managing providers, projects or service delivery</li> <li>Arabic and English communication skills; knowledge of local benefits governance is an advantage</li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><p> <strong>Must have technical / professional qualifications:</strong> </p> <ul> <li>Relevant degree or equivalent experience in HR, Business or a related field.</li> <li>Experience in employee benefits, HR or Reward operations.</li> <li>Strong Excel, reporting and Microsoft Office skills.</li> <li>Experience managing providers, projects or service delivery</li> <li>Arabic and English communication skills; knowledge of local benefits governance is an advantage</li> </ul>

<h5></h5><ul><li><p>Lead and manage all outbound transportation and distribution activities across Egypt.</p></li><li><p>Oversee the scheduling, routing, and dispatching of company-owned trucks to maximize fleet utilization and operational efficiency.</p></li><li><p>Manage relationships and performance of third-party logistics (3PL) providers, ensuring compliance with service level agreements and cost targets.</p></li><li><p>Ensure on-time, in-full (OTIF) delivery performance while maintaining high customer satisfaction.</p></li><li><p>Develop and execute transportation strategies that improve service levels and reduce distribution costs.</p></li><li><p>Monitor transportation KPIs, including OTIF, vehicle utilization, fuel consumption, delivery efficiency, and freight costs.</p></li><li><p>Coordinate closely with Planning, Warehouse, Sales, Customer Service, and Finance to ensure seamless order fulfilment.</p></li><li><p>Resolve transportation issues, delivery discrepancies, and customer complaints in a timely manner.</p></li><li><p>Optimize delivery routes, consolidate loads, and identify opportunities to improve productivity and reduce costs.</p></li><li><p>Ensure compliance with transportation regulations, company policies, and HSE standards.</p></li><li><p>Lead, coach, and develop the transportation and distribution team while fostering a culture of accountability, safety, and continuous improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.</p></li><li><p>8+ years of experience in transportation, distribution, or logistics operations, including at least 3 years in a managerial role.</p></li><li><p>Proven experience in the FMCG or manufacturing industry is essential.</p></li><li><p>Strong expertise in fleet management, outbound distribution, route planning, and 3PL management.</p></li><li><p>Solid understanding of transportation cost control, logistics KPIs, and operational performance management.</p></li><li><p>Experience working with ERP systems and advanced Microsoft Excel.</p></li><li><p>Excellent analytical, leadership, negotiation, and problem-solving skills.</p></li><li><p>Strong communication and stakeholder management abilities.</p></li></ul><p></p>