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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments. The role focuses on Private Cloud, Hybrid Cloud, Virtualization, Compute Infrastructure, Operating Systems, Storage, Backup & Disaster Recovery, Data Center Infrastructure, and Infrastructure Automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices. This role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p><p>Key accountabilities</p><ul><li>Infrastructure Design & Implementation: Design, implement, and support enterprise infrastructure solutions. Participate in infrastructure assessments, health checks, and architecture reviews. Develop infrastructure designs aligned with customer business and technical requirements. Support infrastructure modernization and transformation initiatives. Create infrastructure build documents, low-level designs, and implementation plans. Participate in solution validation, testing, and acceptance activities. Ensure solutions comply with security, performance, and availability requirements.</li><li>Private Cloud & Virtualization: Deploy and manage private cloud environments. Implement and support virtualization platforms. Configure and manage virtual machines, clusters, and resource pools. Support workload optimization and capacity planning activities. Manage hypervisor environments and virtualization infrastructure. Support hyper-converged infrastructure (HCI) deployments.</li><li>Server & Operating Systems Management: Deploy and manage physical and virtual server infrastructure. Install, configure, patch, and maintain operating systems. Monitor server health, performance, and resource utilization. Support operating system upgrades and lifecycle management. Implement server hardening and security best practices.</li><li>Storage Infrastructure: Configure and manage enterprise storage platforms. Support SAN, NAS, and Software Defined Storage solutions. Monitor storage performance and capacity utilization. Implement storage replication and high-availability solutions. Support storage migration and optimization projects.</li><li>Backup & Disaster Recovery: Implement backup and recovery solutions. Manage backup policies, schedules, and retention strategies. Conduct backup verification and restore testing. Support disaster recovery planning and testing exercises. Ensure recovery objectives (RPO/RTO) are achieved.</li><li>Project Management: Participate in infrastructure implementation projects. Support project planning, estimation, and technical documentation. Coordinate implementation activities with customers and partners. Deliver assigned tasks according to scope, schedule, and quality requirements. Maintain implementation records and project documentation. Support service transition and operational handover activities.</li><li>Stakeholder Management: Collaborate with customers, architects, application teams, security teams, and vendors. Participate in customer workshops and technical discussions. Provide technical recommendations and infrastructure guidance. Support knowledge transfer and operational readiness activities. Maintain effective working relationships with stakeholders.</li><li>Risk Management: Identify infrastructure risks and technical challenges. Recommend mitigation strategies and contingency plans. Support business continuity and disaster recovery initiatives. Escalate critical issues and risks when required. Participate in vulnerability remediation and security improvement activities.</li><li>Compliance & Auditing: Ensure infrastructure services comply with organizational standards and policies. Support ISO 27001, ISO 20000, and NIST-aligned initiatives. Maintain accurate infrastructure documentation and asset inventories. Ensure infrastructure configurations comply with security baselines and hardening standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>5- 8 years of experience in enterprise infrastructure projects.</li><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>Strong understanding of data center technologies and infrastructure architecture.</li><li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li><li>Experience in server, storage, and backup technologies.</li><li>Strong troubleshooting and analytical skills.</li><li>Ability to work independently and within multidisciplinary delivery teams.</li><li>Strong communication and customer-facing skills.</li><li>Excellent command of English.</li></ul><p>Must have technical / professional qualifications :</p><ul><li>Virtualization & Private Cloud: VMware vSphere, VMware Cloud Foundation, Nutanix AHV, OpenStack, Microsoft Hyper-V</li><li>Hybrid & Public Cloud: Microsoft Azure, Amazon Web Services, Google Cloud Platform</li><li>Operating Systems: Windows Server Administration, Linux Administration</li><li>Storage Technologies: SAN / NAS Solutions, Software Defined Storage, Storage Replication Technologies</li><li>Backup & Disaster Recovery: Veeam Backup & Replication, Commvault, Disaster Recovery Solutions</li><li>Automation & Scripting: PowerShell, Python, Terraform, Ansible</li><li>Monitoring & IT Operations: Infrastructure Monitoring Platforms, ITIL Processes, Change Management, Incident Management</li></ul><p>Preferred Certifications</p><ul><li>Infrastructure & Cloud: VMware VCP, Nutanix NCP, Microsoft Azure Administrator, AWS Solutions Architect Associate, RHCSA / RHCE</li><li>Service Management: ITIL Foundation</li></ul><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p></p></section>
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<b>Position Summary</b><br>Location <br> <br> Egypt Delivery Center <br><strong> Connect to your career at Deloitte. </strong><br><strong> Deloitte </strong> , established globally in 1845, is the world's largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across Portfolios that include 'Strategy & Transactions', 'Customer', 'Engineering, AI & Data, 'Enterprise, Technology & Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity. </strong><br> Ready to launch your career at the intersection of pharmaceutical manufacturing and cutting-edge technology? Deloitte is seeking a Business Analyst to join our Supply Chain "Manufacturing" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a specialized focus on implementing Manufacturing Execution Systems (MES) for leading pharmaceutical clients across the globe. <br>You'll play a vital role in driving digital transformation within the pharmaceutical sector, optimizing production processes, and delivering tangible impact from day one. This hands-on role focuses specifically on MES implementations-systems that are critical to ensuring compliance, traceability, and operational excellence in pharmaceutical manufacturing. <br>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex pharmaceutical manufacturing processes, identify areas for innovation, and design smart MES solutions. Working directly with clients, you'll translate their operational challenges into opportunities for efficiency, compliance, and growth through advanced Manufacturing Execution Systems. If you're eager to make a real difference in the pharmaceutical industry and shape the future of smart manufacturing, this is your chance to learn, grow, and contribute. <br><strong> Connect to your skills and professional experience. </strong><br><strong> You need: </strong> <br><ul> <li> A Bachelor's degree in <strong>Pharmaceutical Engineering</strong>, <strong>Pharmaceuticals</strong>, <strong>Chemical Engineering</strong>, <strong>Biomedical Engineering</strong>, or a closely related discipline, with graduation in 2025 or 2026. </li> <li> 0 - 3 years of professional experience in a technical or techno-functional role, ideally within pharmaceutical manufacturing, data analytics, or consulting. </li> <li> A strong academic record. </li> <li> Proficiency in English, both written and spoken, is essential. </li> <li> A demonstrated strong interest in the pharmaceutical or life sciences industry, ideally with relevant coursework, projects, or internships in pharmaceutical manufacturing or operations. </li> <li> An eagerness to learn about pharmaceutical manufacturing processes, Manufacturing Execution Systems (MES), information systems, and data analytics in an operational context. </li> <li> Being passionate about the latest technology trends and developments in pharmaceutical manufacturing. </li> <li> Excellent analytical and problem-solving skills. </li> <li> Strong communication and interpersonal skills, with the ability to articulate ideas clearly to both technical and non-technical stakeholders. </li> <li> A proactive attitude and the ability to work effectively in a collaborative team environment. </li> </ul><br><strong> Preferred Skills: </strong> <br><ul> <li> Any exposure to Manufacturing Execution Systems (MES) concepts, pharmaceutical manufacturing workflows, or factory automation during your studies. </li> <li> Understanding of pharmaceutical regulatory requirements (e.g., GMP, FDA regulations) and their impact on manufacturing systems. </li> <li> Experience with data analysis and AI tools (e.g., Excel, basic programming languages like Python or R, genAI) from academic projects. </li> <li> An understanding of data management and information technology principles. </li> <li> Familiarity with pharmaceutical supply chain management and batch traceability concepts. </li> </ul><br><strong> Required Software Skills: </strong><br><ul><li> Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). </li></ul><b>Connect to your service line - Technology & Transformation.</b><br> Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Connect to your Industry. </strong><br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." <br> -Dan, T&T <br><strong> Our commitment to you </strong><br> Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong><br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . <br> Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy & Transactions , Customer , Engineering, AI & Data, Enterprise, Technology & Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Connect to your opportunity At Deloitte, you will be empowered to make a real impact. You will be working on diverse and exciting projects, collaborating with experts across various fields to deliver innovative solutions. Your role will involve:</p><ul><li>Cyber Strategy Development : Support the design and execution of cybersecurity strategies, operating models, and governance frameworks tailored to client needs and aligned with industry standards.</li><li>Client Advisory & Engagement : Participate in client workshops and strategic discussions to assess current-state maturity, identify transformation opportunities, and provide actionable recommendations.</li><li>Presentation & Proposal Development : Prepare compelling presentations and proposals that clearly articulate cybersecurity transformation strategies and value propositions.</li><li>Research and Benchmarking : Conduct research and market analysis to stay ahead of emerging cyber risks, technologies, regulatory trends, and best practices that inform strategy design.</li><li>Content Development and Ideation : Create strategic materials including transformation roadmaps, executive reports, awareness content, and training assets that address specific client challenges.</li><li>Team Collaboration : Work closely with team members and cross-functional stakeholders to deliver integrated solutions and contribute to the growth of Deloitte s Cyber Strategy & Transformation practice.</li></ul><p>Connect to your skills and professional experience You excel at taking initiative and contributing positively to team efforts. You are a great listener and can help grow our business while maintaining high standards, integrity, and culture. We value teamwork and will provide you with the support needed to succeed. You are proactive, motivated, and ready to tackle challenges while collaborating effectively with your colleagues.</p><p>Essentials</p><ul><li>Solid understanding of cybersecurity concepts, risks, and emerging threats, with the ability to stay current on industry trends and standards (e.g., ISO 27001, NIST CSF).</li><li>Familiarity with risk assessment methodologies, cyber maturity models, and frameworks (e.g., SCyWF, SFIA, NICE).</li><li>Proven experience delivering cybersecurity strategies, operating models, governance frameworks, and transformation roadmaps.</li><li>Background in policy design and cyber awareness programs is a plus.</li><li>Ability to assess current cyber postures, identify gaps, and define actionable improvement plans.</li><li>Evaluate evolving threats and inform strategic direction through landscape analysis and research.</li><li>Skilled at conducting market research and integrating global leading practices into client solutions.</li><li>Able to interpret KRIs/KPIs and measure cybersecurity maturity and initiative performance .</li></ul><p>Other desirables:</p><ul><li>Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.</li><li>Minimum of 7 years of experience in Cyber Security and Risk Assessment</li><li>English proficiency is a must</li><li>Experience in a consulting or advisory role with cybersecurity background.</li><li>Experience in a project management role, managing resources, following up on project due dates, reporting and escalating risks to management.</li><li>Leadership skills with the ability to assign tasks and manage junior team members, lead client sessions and present recommendations.</li><li>Willingness to explore new ideas and approaches to drive client success, with flexibility for travel and working hours.</li></ul><p></p></section>
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<span>About us: Soar is a global fintech startup that specializes in financing and investment.<br> Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br> Role Summary: The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products.<br> This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads.<br> This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br> Key Responsibilities: Platform & Internal Systems Strategy: Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements.<br> Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default).<br> Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br> Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including: Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br> CRM, Customer Support & Case Management Platforms: Own the product direction for CRM and customer support systems supporting: Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems.<br> Optimize operational workflows to reduce manual effort and improve resolution times.<br> Admin Portals & Operational Tooling: Lead product ownership of admin portals and internal dashboards used by: Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support: Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br> Regulatory, Risk & Compliance Leadership: Act as a senior product partner to Risk, Compliance, Legal, and InfoSec.<br> Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes.<br> Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting.<br> Lead product responses to regulatory findings, audits, and remediation initiatives.<br> Roadmap Ownership & Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health.<br> Manage complex dependencies across product squads and business functions.<br> Execution, Quality & Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br> Metrics, Outcomes & Continuous Improvement: Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br> Required Skills & Experience: 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries.<br> Proven experience leading: 3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of: Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br> Preferred Qualifications: • Experience as a Senior / Lead Platform PM or Technical PM.<br> • Background in lending, mortgages, payments, or identity platforms.<br> • Experience working directly with regulators, auditors, or compliance reviews.<br> • Familiarity with cloud security, access management, and observability.<br> • Experience mentoring junior PMs or shaping product standards.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >Role Overview</strong></p><p>The Project Manager will be responsible for owning the end-to-end delivery of client engagements and analytics projects across advisory and analytics workstreams. The Project Manager will coordinate consultants, economists, data scientists, and internal stakeholders while managing timelines, budgets, resources, risks, and client communication. This role is ideal for an organized, growth-oriented project management professional who thrives in fast-paced, research-driven environments and enjoys bringing structure, accountability, and momentum to complex projects.</p><p><strong>Location</strong> Fully Remote | 9AM - 5PM PST</p><p><strong>Key Responsibilities</strong></p><p><strong>Engagement & Project Delivery</strong></p><ul><li>Own the full engagement lifecycle from project kickoff through final delivery.</li><li>Develop and maintain project plans, timelines, milestones, and ownership structures.</li><li>Ensure projects are delivered on schedule, within scope, and aligned with quality expectations.</li><li>Coordinate multiple concurrent advisory and analytics engagements.</li><li>Maintain visibility into project status and delivery progress.</li></ul><p><strong>Cross-Functional Team Coordination</strong></p><ul><li>Coordinate consultants, economists, data scientists, and other stakeholders across multiple workstreams.</li><li>Sequence work effectively to ensure project timelines remain on track.</li><li>Remove blockers and support efficient project execution.</li><li>Maintain alignment across project stakeholders and contributors.</li><li>Facilitate communication between internal teams and leadership.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Serve as a day-to-day point of contact for client delivery activities.</li><li>Maintain proactive communication with clients regarding project status and deliverables.</li><li>Ensure client expectations are managed appropriately throughout engagements.</li><li>Support a high-touch client experience through responsiveness and ownership.</li><li>Build trusted relationships with client stakeholders.</li></ul><p><strong>Project Economics & Resource Management</strong></p><ul><li>Manage project scope, budgeting, and resource allocation.</li><li>Monitor project efficiency and profitability.</li><li>Support capacity planning and resource management across multiple engagements.</li><li>Evaluate project performance and identify opportunities for optimization.</li><li>Maintain visibility into project economics and utilization.</li></ul><p><strong>Risk Management & Operational Excellence</strong></p><ul><li>Identify risks, dependencies, and potential project challenges proactively.</li><li>Develop mitigation plans to address project risks.</li><li>Ensure project delivery standards are maintained consistently.</li><li>Support process improvement initiatives across project management functions.</li><li>Contribute to operational scalability and delivery excellence.</li></ul><p><strong>Process Improvement & Organizational Development</strong></p><ul><li>Improve project management playbooks, templates, and delivery processes.</li><li>Standardize project management methodologies and workflows.</li><li>Support implementation and adoption of project management tools.</li><li>Contribute to organizational best practices and continuous improvement initiatives.</li><li>Help create scalable systems that support long-term growth.</li></ul><p><strong>Qualifications</strong></p><p><strong>Experience</strong></p><ul><li>5+ years of project management or program management experience.</li><li>Experience working within professional services, consulting, analytics, research, or similar environments preferred.</li><li>Experience managing multiple concurrent projects with competing deadlines.</li><li>Experience coordinating cross-functional teams and stakeholders.</li><li>Experience overseeing project budgets, resourcing, and project economics.</li><li>Experience serving as a client-facing point of contact during project delivery.</li><li>Experience implementing project management processes and methodologies.</li><li>Experience managing project risks, dependencies, and delivery timelines.</li><li>Bachelor's degree required.</li><li>PMP, PRINCE2, Agile, or Scrum certifications are a plus.</li></ul><p><strong>Qualifications Skills</strong></p><ul><li>Strong project planning and execution capabilities.</li><li>Strong stakeholder management and client relationship skills.</li><li>Proficiency with Asana , Jira , Smartsheet , Microsoft Project , or similar project management platforms.</li><li>Strong budgeting, resource planning, and project economics management skills.</li><li>Strong organizational and time management abilities.</li><li>Strong risk management and problem-solving capabilities.</li><li>Ability to manage multiple concurrent priorities effectively.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work effectively in fast-paced and ambiguous environments.</li><li>Strong leadership and coordination skills.</li><li>Strong process improvement and operational excellence mindset.</li><li>Ability to communicate effectively with both technical and business stakeholders.</li><li>High degree of ownership, accountability, and follow-through.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Client engagements are consistently delivered on time, within scope, and at a high level of quality.</li><li>Cross-functional teams remain aligned and productive throughout project lifecycles.</li><li>Risks and dependencies are proactively identified and managed.</li><li>Project budgets, resources, and timelines are managed effectively.</li><li>Clients receive exceptional service and communication throughout engagements.</li><li>Project management processes become increasingly standardized and scalable.</li><li>Operational efficiency and delivery quality continue to improve as the organization grows.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of project management or program management experience.</li><li>Experience working within professional services, consulting, analytics, research, or similar environments preferred.</li><li>Experience managing multiple concurrent projects with competing deadlines.</li><li>Experience coordinating cross-functional teams and stakeholders.</li><li>Experience overseeing project budgets, resourcing, and project economics.</li><li>Experience serving as a client-facing point of contact during project delivery.</li><li>Experience implementing project management processes and methodologies.</li><li>Experience managing project risks, dependencies, and delivery timelines.</li><li>Bachelor's degree required.</li><li>PMP, PRINCE2, Agile, or Scrum certifications are a plus.</li><li>Strong project planning and execution capabilities.</li><li>Strong stakeholder management and client relationship skills.</li><li>Proficiency with Asana , Jira , Smartsheet , Microsoft Project , or similar project management platforms.</li><li>Strong budgeting, resource planning, and project economics management skills.</li><li>Strong organizational and time management abilities.</li><li>Strong risk management and problem-solving capabilities.</li><li>Ability to manage multiple concurrent priorities effectively.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work effectively in fast-paced and ambiguous environments.</li><li>Strong leadership and coordination skills.</li><li>Strong process improvement and operational excellence mindset.</li><li>Ability to communicate effectively with both technical and business stakeholders.</li><li>High degree of ownership, accountability, and follow-through.</li></ul><p></p></section>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a Bachelor`s Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a high school diploma.</li><li>At least 2 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programs (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><div><div>
<p> </p>
<p> <strong>The Role</strong> </p>
<p>The primary role of the Finance Solution Advisor would be to focus on presenting the value of SAP Finance and Risk Management portfolio. This Solution Advisor would possess advanced/expert-level knowledge of Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management, This advisor would also be able to understand the deep integration and financial experience. In this role, the advisor will be asked to learn Best Run Finance to help position the intelligent enterprise and showcase the value to both the C Suite and Office the CFO.</p>
<p>The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer s problem and is the right choice over the other competitive offerings. During these cycles they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Presales Senior Specialist collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.</p>
<p>The Solution Advisor is knowledgeable in finance business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practice</p>
<p> </p>
<p>As a specialist in the Finance and Risk Line of Business space, you will focus on one or more of the following areas:</p>
<p> </p>
<p> <strong>DEAL SUPPORT:</strong> </p>
<ul>
<li>Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives. </li>
<li>Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.</li>
<li>In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li>
<li>Demonstrate deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.</li>
<li>Support RFI & RFP completion in support of customer proposals.</li>
<li>Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li>
<li>Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.</li>
<li>Able to lead as a Solution Captain when deals require complex solutions across multiple LOBs to support a successful customer presentation or demo.</li>
<li>Effectively leverage support teams who are there to support solution advisory success. (Global / Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution HuBs, Deal Advisors, Solution Experience, Product Management). </li>
</ul>
<p> </p>
<p> <strong>DEMAND GENERATION:</strong> </p>
<ul>
<li>Support one-to-many sales and marketing events both on-site and virtually.</li>
<li>Lead & support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li>
<li>Collaborate with the sales team to identify whitespace opportunities at accounts.</li>
</ul>
<p> </p>
<p> <strong>SOLUTION ADVISORY READINESS:</strong> </p>
<ul>
<li>Develop close relationships with market unit sales teams to promote effective sales methodologies.</li>
<li>Participate in demo scenario design and planning and assist in configuration as needed. Participate in new product release input and testing and training of peers.</li>
<li>Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li>
</ul>
<p>While people might not use word Guru out loud to describe you, it is what they will be thinking!</p>
<p> <strong> </strong> </p>
<p> <strong>Qualifications and Experience Do yours line up?</strong> </p>
<p> <em>Hint: you don t have to be an expert in everything and it s okay if you haven t had a Presales role in the past. If what you ve read so far excites you, we want to talk!</em> </p>
<p> </p>
<p> <strong>Experience:</strong> </p>
<ul>
<li>5+ years of experience SAP Finance implementation or relevant Finance/Accounting role.</li>
<li>Experience in one or more of the following functional areas: Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management, Enterprise Risk and Management</li>
<li>Experience in Finance operations is a plus</li>
<li>Demonstrates 5-7 successful engagements implementing Financial Solutions</li>
<li>Expert knowledge/expertise on end-to-end processes/solutions for banking, cash, and treasury risk management is a plus</li>
<li>Public accounting or internal audit experience a plus</li>
<li>Experience in sales and sales processes</li>
<li>3-5 years of presales experience preferred</li>
<li>Excellent presentation and communication skills English: proficient</li>
<li>Business level local language: expert</li>
</ul>
<p> </p>
<p> <strong>Education:</strong> </p>
<ul>
<li>Bachelor equivalent: minimum requirement</li>
<li>Master equivalent: preferred MBA</li>
<li>Certified in SAP finance-related solutions is highly recommended</li>
</ul>
<p> </p></div></div></div></section>
<p><h4>Join us<\/h4>\n<p>At Vodafone, weu2019re not just shaping the future of connectivity for our customers u2013 weu2019re shaping the future for everyone who joins our team. When you work with us, youu2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<\/p>\n\n<h4>Role purpose<\/h4>\n<p>To design a unified, scalable, and secure data blueprint in conjunction with the tech group to integrate scattered network and business data. This role ensures that all data projects align with the business vision while maintaining a unified standard across all departments to avoid data silos.<\/p>\n\n<h4>Role profile<\/h4>\n<p><strong>Technology stack ownership and alignment with data group technology:<\/strong> Lead the evaluation and selection of all data tools and ensure group approval for these tools (e.g., choosing the data virtualization tools, choosing the cloud provider, or the data lake technology). Also responsible for reporting to the group architecture maturity index and initiating any project to meet it.<\/p>\n<p><strong>Enterprise data transformation:<\/strong> Assess current and planned architecture and identify gaps towards trustworthy data and work on high-level design for these projects to ensure engagement of business and governance u2013 during the project, the principal architect will be responsible for ensuring that objectives and KPIs are achieved.<\/p>\n<p><strong>Data infrastructure readiness for AI:<\/strong> Preparing the data foundation so that internal data scientists can safely use data in their models to learn. If any gaps are discovered, a roadmap should be put in place to close them.<\/p>\n<p><strong>Architectural enablement for \"Intelligent Data Apps\":<\/strong> The architect must ensure the data infrastructure perfectly supports intelligent data software products that add more analytical insights for business (inbound and outbound data flow) and future-proof visualization tools.<\/p>\n<p><strong>Business alignment, governance, and lifecycle management:<\/strong> The architect ensures the technology roadmap serves business demand and maintains the long-term health of the data ecosystem.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p><strong>Technology stack ownership and alignment with data group technology:<\/strong><\/p>\n<ul>\n<li>Negotiate with group architecture on yearly plan and budget.<\/li>\n<li>Responsible for evaluating SOA and identifying gaps to be studied and budgeted for implementation.<\/li>\n<li>Cross-domain modeling alignment: Collaborate with group architecture to review data attributes across complex domains (e.g., network core, BSS\/OSS, retail transactions), ensuring schemas are optimized for high-performance processing inside intelligent data apps.<\/li>\n<\/ul>\n\n<p><strong>Enterprise data transformation<\/strong><\/p>\n<ul>\n<li>Assess current and planned architecture and identify gaps towards trustworthy data and work on these projects until they are transferred from a gap to a project with an initial study document including high-level design, KPIs, and budget u2013 during the project, act as principal architect responsible for low-level design and ensuring that objectives and KPIs are achieved.<\/li>\n<li>Introduce advanced data virtualization strategies (e.g., Trino, Denodo) to sit on top of all data sources, allowing real-time, low-latency querying without moving raw data unnecessarily.<\/li>\n<li>Data lakehouse evolution: Serve as the principal architect for migrating the companyu2019s legacy big data (Hadoop\/On-Prem) estate to a modern, cloud\/hybrid data lakehouse environment (e.g., Databricks, Snowflake, Delta Lake). Design the multi-phase migration roadmap, focusing on decoupling compute\/storage separation and concurrency standards.<\/li>\n<li>Data governance integration: Architect automated hooks within the lakehouse migration so that data metadata, schemas, and lineage are automatically captured by the governance framework at ingestion.<\/li>\n<li>DaaS evolution: Review and expand the existing DaaS (API) infrastructure. Document the blueprint for the underlying current\/new architecture that exposes data assets via secure, high-speed APIs, allowing developers to query enterprise data.<\/li>\n<\/ul>\n\n<p><strong>Data infrastructure readiness for AI<\/strong><\/p>\n<ul>\n<li>Prepare the data foundation so that internal data scientists and external enterprise AI clients can safely consume the telecom data core.<\/li>\n<li>Semantic layering for GenAI (\"Chat with Data\"): Architect the semantic data layer and vector\/graph database integration guidelines. This allows LLM applications to securely map natural language queries directly to mature DaaS APIs, grounding the AI and preventing data hallucinations.<\/li>\n<li>Data architecture for autonomous agents: Design high-concurrency, immutable data snapshot patterns. This ensures that when multi-agent AI systems query network or commercial data simultaneously, they work from a consistent, synchronized state without causing database deadlocks or performance lags.<\/li>\n<li>AI data-sourcing and feature engineering standards: Establish standardized, reusable data-delivery interfaces for data scientists ensuring clean, governed telemetry is served with minimal latency.<\/li>\n<li>Next-gen visualization (\"Chat with Data\"): Explore, architect, and run proof of concepts (PoCs) for generative AI\/LLM integration (e.g., retrieval-augmented generation \/ RAG architecture), enabling business managers to ask natural language questions directly to the data lakehouse.<\/li>\n<\/ul>\n\n<p><strong>Architectural enablement for \"Intelligent Data Apps\"<\/strong><\/p>\n<ul>\n<li>Ensure the data infrastructure perfectly supports business-facing software products and future AI tools.<\/li>\n<li>Architecting for intelligent apps: Design the high-throughput, reusable data blueprints required to power complex internal software products (e.g., retail management system, roaming insights platforms). Ensure data flows seamlessly to support real-time calculations and predictive forecasting engines.<\/li>\n<li>Enterprise AI readiness assessment: Systematically audit the data estate to evaluate if the data is structurally ready for AI\/ML. Define architectural prerequisitesu2014such as feature stores and low-latency data pipelinesu2014needed to support production-grade AI models in these intelligent data apps.<\/li>\n<li>Next-gen visualization (\"Chat with Data\"): Enable this concept for internally developed intelligent data apps by designing a semantic layer.<\/li>\n<\/ul>\n\n<p><strong>Business alignment, governance, and lifecycle management<\/strong><\/p>\n<ul>\n<li>Translate business demand to tech strategy: Act as a high-level internal consultant to commercial, digital, and network business units. Translate complex commercial goals into structural data requirements to ensure technology investments directly unlock business value.<\/li>\n<li>Architecture review board (ARB) leadership: Act as a vital member of the data ARB, reviewing and approving technical designs submitted by various business units to prevent the creation of new data silos.<\/li>\n<li>Legacy decommissioning and technical debt management: Author the architectural \"sunsetting\" roadmaps for legacy telecom data silos to reduce corporate infrastructure costs and manage technical debt during major platform cutovers.<\/li>\n<li>Act as cross-functional orchestration and guardrails for data organization:<\/li>\n<li>Ensure the standard macro-ingestion and integration patterns (e.g., real-time event streaming standards vs. batch window architectures).<\/li>\n<li>Ensure data modeling is according to industry standard guidelines (aligning closely with TM Forum SID telecom models).<\/li>\n<li>Partner with governance to define architectural requirements for automated metadata cataloging, master data management (MDM) for entities like retail sales reps, and data lineage tracking.<\/li>\n<li>Ensure compliance mandates (GDPR, local telecom privacy laws) and zero-trust security architecture requirements into the macro designs, ensuring sensitive commissioning and network data is strictly protected.<\/li>\n<\/ul>\n\n<h4>Core competencies and qualifications<\/h4>\n<ul>\n<li><strong>Technical expertise:<\/strong> Strong understanding of modern data architectures (e.g., big data, data warehouse, AI systems, and real-time data streaming), tools, and programming languages.<\/li>\n<li><strong>Leadership:<\/strong> Ability to inspire and align diverse teams, manage complex projects, and influence cross-functional stakeholders.<\/li>\n<li><strong>Strategic thinking:<\/strong> Capable of balancing short-term deliverables with long-term vision and scalability.<\/li>\n<li><strong>Communication skills:<\/strong> Clear articulation of technical concepts to both technical and non-technical audiences.<\/li>\n<li><strong>Problem-solving:<\/strong> Proactive and solution-oriented, with the ability to tackle complex challenges under tight deadlines.<\/li>\n<li><strong>Agile community experience:<\/strong> Experience working in Agile teams to ensure delivery of needed quality gates and proactive actions.<\/li>\n<li><strong>Must have technical\/professional qualifications:<\/strong><\/li>\n<li>10+ years of experience in IT and maintaining large-scale data solutions.<\/li>\n<li>Knowledge of different vendors' technology in telecommunications and IT industry.<\/li>\n<li>Customer focus and ability to interact with decision makers.<\/li>\n<\/ul>\n\n<h4>Not a perfect fit?<\/h4>\n<p>Worried that you donu2019t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If youu2019re excited about this role but your experience doesnu2019t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<\/p>\n\n<h4>Who we are<\/h4>\n<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<\/p>\n<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.<\/p>\n<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the application adjustments guidance provided by Vodafone.<\/p>\n\n<p><strong>Together we can.<\/strong><\/p><\/p><p><\/p>
Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®.<br><br>Job Description<br><br>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.<br><br>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.<br><br>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.<br><br>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.<br><br>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.<br><br>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.<br><br>2.7 Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br><br>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.<br><br>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.<br><br>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.<br><br>2.11 Works in coordination with all departments and ensures the flow of necessary information.<br><br>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.<br><br>2.13 Walks agency representatives and potential guests around the facility.<br><br>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.<br><br>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.<br><br>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.<br><br>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.<br><br>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.<br><br>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br><br>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.<br><br>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description<br><br>Qualifications<br><br> Education: At least High School Degree.<br><br> Experience: At least 4 years of experience in the industry.<br><br> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.<br><br> Courses and Training: Prior attendance in seminars and trainings related to the job.<br><br> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br><br> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school diploma.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b><span>Job Title:</span></b><span> Customer Success Manager (CSM)</span></p><br><br><p><b><span>Location:</span></b> <span>Cairo, Egypt</span></p><br><br><p><b><span>Employment Type:</span></b> <span>Full-time / Hybrid / </span><span>Travel to customer sites and AVEVA offices is expected (~25% annually)</span></p><br><br><p><b><span>The job</span></b></p><br><p><span>The </span><b><span>Customer Success Manager (CSM)</span></b><span> is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the </span><b><span>voice of the customer</span></b><span> internally, helping drive continuous improvement across products and services.</span> </p><br><br><p><b><span>Key responsibilities</span></b></p><br><br><p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set</p><br><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><br><p><u>Onboarding</u> - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</p><br><p><u>Deployment</u> - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources</p><br><p><u>Adoption</u> - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</p><br><p><u>Expansion</u> - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts</p><br><br><p><b><span>Essential requirements</span></b></p><br><br><ul><li><p><b>4+ years</b>’ experience in similar roles</p><br></li><li><p>Strong Verbal and written Communication skills</p><br></li><li><p>Strong presentation skills on AVEVA core technologies, business initiatives and services <b>OR</b> similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</p><br></li><li><p>Ability to work well with cross-function and geographically distributed teams</p><br></li><li><p>Strong multi-tasking ability with a keen sense of prioritization</p><br></li><li><p>Strong relationship management and organizational skills</p><br></li><li><p>Experience with project and program management methodology and techniques</p><br></li><li><p>‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</p><br></li><li><p>Ability to think strategically, as well as tactically</p><br></li><li><p>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</p><br></li><li><p>Language Requirements: Arabic and English</p><br></li></ul><br><p><b><span>Desired skills</span></b></p><br><br><ul><li><p><b>4+ years</b> of relevant experience in the manufacturing and/or services industry</p><br></li><li><p><b>2+ years</b> of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</p><br></li><li><p>Experience with AVEVA Engineering products would be considered an added advantage</p><br></li><li><p>Industry knowledge in one or more of the following sectors: Oil & Gas, Mining, or Power</p><br></li><li><p>French language proficiency would be considered a strong asset</p><br></li></ul><p><b><span>Commercial at AVEVA</span></b></p><br><br><p><span><span>Our Commercial team, </span><span>comprised</span><span> of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.</span></span></p><br><br><p><span><span>If </span><span>you're</span><span> passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, </span><span>you'll</span><span> find success and </span><span>fulfilment</span><span> in our Commercial team.</span></span></p><br><br><p><span><span>Find out more:</span></span><u><span>https://www.aveva.com/en/about/careers/</span></u></p><br><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br> <br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Team supervision & leadership:</h4>
<ul>
<li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li>
<li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li>
<li>Foster a positive, engaged, and high-performing team environment.</li>
<li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li>
</ul>
<h4>Guest experience & service excellence:</h4>
<ul>
<li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li>
<li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li>
<li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li>
</ul>
<h4>Menu expertise & recommendations:</h4>
<ul>
<li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li>
<li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li>
<li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li>
</ul>
<h4>Operational efficiency:</h4>
<ul>
<li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li>
<li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li>
<li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li>
</ul>
<h4>Upselling & revenue generation:</h4>
<ul>
<li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li>
<li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li>
</ul>
<h4>Reporting & administrative duties:</h4>
<ul>
<li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li>
<li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li>
<li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li>
<li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li>
</ul>
<h4>Problem resolution & continuous improvement:</h4>
<ul>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
</ul>
<h4>Additional responsibilities:</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Experience/certificates/education</h4>
<ul>
<li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a DevOps Engineer to support global IT integration and lead the delivery of secure, scalable, and production-ready solutions on private cloud environments. This role focuses on building and managing modern application platforms using Kubernetes while ensuring high availability, reliability, and seamless deployment for multiple Vodafone markets.</p>
<h4>What you’ll do</h4>
<ul>
<li>Ensure availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across environments</li>
<li>Lead system migrations, upgrades, and integrations, including decisions on tooling, automation, and deployment strategies</li>
<li>Manage incident and problem resolution, prioritising according to SLA impact and business criticality</li>
<li>Define and promote DevOps best practices, including monitoring, automation, and knowledge sharing</li>
<li>Collaborate with internal teams and external vendors to resolve issues and drive continuous improvements</li>
<li>Maintain application and server availability across UNIX and Windows platforms</li>
<li>Troubleshoot and resolve application, infrastructure, and database-related issues</li>
<li>Support and enhance CI/CD pipelines and automation frameworks</li>
<li>Maintain and update technical documentation and knowledge bases</li>
<li>Use internal tools and documentation repositories to efficiently resolve incidents</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experienced in DevOps tools implementation and system integration</li>
<li>Strong knowledge of Kubernetes, Docker, and microservices architecture</li>
<li>Familiar with tools such as Jira, Confluence, GitHub, Nexus, and SonarQube</li>
<li>Understanding of AWS cloud services is advantageous</li>
<li>Solid background in UNIX/Linux administration and IT infrastructure (e.g., DNS, proxy, connectivity)</li>
<li>Experience in service management, prioritisation, and handling multiple incidents simultaneously</li>
<li>Familiarity with ITIL practices or certification is beneficial</li>
<li>Knowledge of API management tools such as Apigee is desirable</li>
<li>Basic software or web development knowledge is an advantage</li>
<li>Strong problem-solving, collaboration, and communication skills</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on global platforms supporting multiple Vodafone markets</li>
<li>Exposure to modern DevOps practices, private cloud environments, and large-scale systems</li>
<li>Collaborative working environment with cross-functional and international teams</li>
<li>Opportunities for professional growth through system upgrades, migrations, and innovation initiatives</li>
<li>Ability to contribute to process improvements and automation</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced Kubernetes orchestration and containerisation practices</li>
<li>End-to-end CI/CD pipeline management and optimisation</li>
<li>Cloud-native architecture and private cloud platform engineering</li>
<li>Incident management and root cause analysis in large-scale environments</li>
<li>Cross-functional collaboration and stakeholder management in global delivery models</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>This role is suited to individuals with strong backend expertise who enjoy working on complex, distributed systems using modern Java frameworks, cloud technologies, and microservices architectures. The position follows a hybrid working model and offers the opportunity to contribute to large-scale, business-critical platforms within a global environment.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, develop, and maintain robust Java-based applications for enterprise-wide platforms.</li>
<li>Build and enhance microservices using Spring Boot, Spring Cloud, and Spring Security.</li>
<li>Develop solutions to complex technical problems, ensuring scalability, reliability, and performance.</li>
<li>Work with Java 8 or Java 17 environments, applying modern language features and best practices.</li>
<li>Implement containerised services using Docker and Kubernetes.</li>
<li>Collaborate within CI/CD pipelines to enable efficient build, test, and deployment processes.</li>
<li>Contribute to cloud-based deployments and services, with exposure to AWS environments.</li>
<li>Work closely with cross-functional teams to deliver high-quality outcomes aligned to business needs.</li>
<li>Apply strong problem-solving and analytical skills to diagnose and resolve technical issues.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You have strong hands-on experience with Java and enterprise application development.</li>
<li>You bring solid expertise in Spring Boot, Spring Cloud, and Spring Security frameworks.</li>
<li>You have experience designing and working with microservices architectures.</li>
<li>You are comfortable working with containerisation technologies such as Docker and Kubernetes.</li>
<li>You have familiarity with CI/CD pipelines and cloud platforms, particularly AWS.</li>
<li>You demonstrate excellent problem-solving and analytical thinking skills.</li>
<li>You communicate clearly and effectively in English, both verbally and in writing.</li>
<li>You collaborate well with others and contribute positively within diverse, distributed teams.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to enterprise-scale, cloud-native systems within a global organisation.</li>
<li>Opportunities to work with modern Java versions, microservices, and container orchestration.</li>
<li>Access to structured training programmes and professional certifications.</li>
<li>Clear development pathways and potential promotion opportunities in line with HR mobility policies.</li>
<li>A hybrid working model that supports flexibility and collaboration.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced backend engineering practices using modern Java frameworks.</li>
<li>Designing and operating scalable microservices architectures.</li>
<li>Cloud-native development and deployment on AWS platforms.</li>
<li>Container orchestration and service resilience using Kubernetes.</li>
<li>Working effectively within CI/CD-driven delivery environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</p><br><p>DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</p><br><p>For more information, please visit: www.didiglobal.com/news</p><br>#LI-Hybrid<p>From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.</p><br>
<p>Being part of the Operations Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility rider platform while adding value to the marketplace in Egypt via executing new initiatives.</p><br>
<ul>
<li>Collect, analyze, and interpret large datasets related to rider behavior, trip patterns, customer feedback, and operational performance to support data-driven decision-making.</li>
<li>Support the growth and sustainability of the active rider base by monitoring acquisition and recall performance, ensuring healthy sign-up volumes, conversion rates, and retention metrics.</li>
<li>Manage and optimize incentive allocation across new rider acquisition and recall initiatives, ensuring efficiency while meeting volume and performance targets.</li>
<li>Track campaign performance and key KPIs, providing regular insights and recommendations to improve effectiveness and ROI.</li>
<li>Provide analytical and administrative support for cross-functional projects led by the Operations Manager, including timeline tracking, stakeholder coordination, and progress reporting.</li>
<li>Evaluate existing operational processes and workflows to identify inefficiencies, gaps, and opportunities for improvement, and support the implementation of optimization initiatives.</li>
<li>Assist in A/B testing and experimentation, including hypothesis formulation, result analysis, and post-test recommendations.</li>
<li>Collaborate with Product, Marketing, and CX teams to translate insights into actionable improvements across the rider journey.</li>
</ul><ul><li>We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. </li><li>We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. </li><li>We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. </li><li>We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. </li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. </li><li>We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><p><strong>We are committed to building inclusive and diverse teams.</strong></p><br><p>At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</p><br><p>Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</p><br><p>We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.</p><br><p><em><strong>I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</strong></em></p><br><p>• Bachelor’s degree in Business Administration, Economics, Statistics, or related field.</p><br>
<p>• 1-3 years of experience in a data analysis, business analysis, or similar role.</p><br>
<p>• Strong analytical skills with experience in using statistical tools and software.</p><br>
<p>• Proficient in Microsoft Excel and data visualization tools. SQL knowledge is a plus.</p><br>
<p>• Excellent organizational and communication skills.</p><br>
<p>• Ability to work effectively in a team and adapt to a rapidly changing environment.</p><br>
<p>• Excellent verbal and written communication skills.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As the Brand and Communication Senior Specialist, you will play a pivotal role in developing and executing comprehensive brand and communication strategies to enhance brand awareness, drive engagement, and support business objectives. You will have to be a strategic thinker with a creative mindset, exceptional <b>communication skills, and a passion for building and nurturing brand equity.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Brand Strategy Development: Develop and implement strategic brand plans aligned with company objectives, ensuring consistency across all touchpoints and channels;</li><li>Brand Identity Management: Manage and uphold the company's brand identity, including visual elements, messaging, and tone of voice, to ensure alignment with brand values and positioning;</li><li>Content Creation and Management: Create compelling and engaging content for various platforms, including social media, website, email, and print materials, that effectively communicates the brand message and resonates with the target audience;</li><li>Campaign Development: Lead the development and execution of integrated marketing campaigns, from concept to delivery, across multiple channels to drive brand awareness, engagement, and conversion;</li><li>PR & Media Relations: Cultivate and maintain relationships with media outlets, journalists, and influencers to secure press coverage and amplify brand messaging through earned media channels;</li><li>Digital Marketing: Collaborate with digital marketing teams to optimise online presence, including website content, SEO/SEM strategies, email marketing, and social media advertising;</li><li>Internal Communication: Develop and implement internal communication strategies to ensure consistent messaging and alignment with company culture and values among employees;</li><li>Brand Performance Measurement: Track and analyse key performance indicators (KPIs) to evaluate the effectiveness of brand and communication initiatives and make data-driven recommendations for optimisation;</li><li>Stakeholder Collaboration: Collaborate cross-functionally with internal teams, including marketing, sales, product development, and senior leadership, to ensure brand initiatives are integrated and aligned with broader business goals.</li></ul><p><b>Qualifications</b></p><p>Bachelor s degree in marketing, Mass Communication, or a related field.</p><p>Experience</p><p>5+ years of experience in a similar role. Preferably in a reputable creative agency.</p><p>Knowledge</p><p>Experience in brand management, communication, or marketing roles with a proven track record of success;</p><p>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</p><p>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</p><p>Creative mindset with a passion for storytelling and brand building;</p><p>Experience with digital marketing platforms, content management systems, and analytics tools;</p><p>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</p><p>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</p><p>Skills</p><p>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</p><p>Strong creative skills;</p><p>Strategic Thinker.</p><p>Traits</p><p>Agile and capable of handling multiple projects simultaneously;</p><p>An eye for detail and the ability to proofread one's own work is a must;</p><p>Ability to work independently with little or no daily supervision;</p><p>Strict adherence to the style guides of Dubizzle and their policies for publication;</p><p>Creative, innovative and easily adapts to changes.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in marketing, Mass Communication, or a related field.</li><li>5+ years of experience in a similar role. Preferably in a reputable creative agency.</li><li>Experience in brand management, communication, or marketing roles with a proven track record of success;</li><li>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</li><li>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</li><li>Creative mindset with a passion for storytelling and brand building;</li><li>Experience with digital marketing platforms, content management systems, and analytics tools;</li><li>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</li><li>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</li><li>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</li><li>Strong creative skills;</li><li>Strategic Thinker.</li><li>Agile and capable of handling multiple projects simultaneously;</li><li>An eye for detail and the ability to proofread one's own work is a must;</li><li>Ability to work independently with little or no daily supervision;</li><li>Strict adherence to the style guides of Dubizzle and their policies for publication;</li><li>Creative, innovative and easily adapts to changes.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team comprised of Butlers and Butler Valets and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p><p>CORE WORK ACTIVITIES</p><p>Managing Butler Services</p><p>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. Manages VIP guests schedules as appropriate to support potential needs. Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results. Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team. Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members. Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship. Continuously strives with the team to provide the bespoke and uncompromising services. Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Guest Relations</p><p>Sets the standard and tone for how Butler team members drive guest relations. Coaches team members to recognize and build rapport with guests. Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements. Verifies Butler teams manage guests schedules to anticipate potential needs. Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible. Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy. Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ? Assists other employees to verify proper coverage and prompt guest service.</p><p>Managing Departmental Costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</p><p></p></section>
<p>JOB SUMMARY\n\u00a0\nManages security\/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.\n\u00a0\nCANDIDATE PROFILE\u00a0\n\u00a0\nEducation and Experience\n\u2022 High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.\nOR\n\u2022 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security\/loss prevention or related professional area.\n\u00a0\nCORE WORK ACTIVITIES\n\u00a0\nManaging Security\/Loss Prevention Operations\n\u2022 Assists in the development and implementation of emergency procedures.\n\u2022 Conducts investigation of all losses of property assets and refers to proper management for disposition.\n\u2022 Deploys security staff to effectively monitor and protect property assets.\n\u2022 Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.\n\u2022 Conduct periodic patrols of entire property and parking areas.\n\u2022 Recognize success across areas of responsibility.\n\u2022 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.\n\u2022 Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.\n\u2022 Implements action plans to monitor and control risk.\n\u2022 Maintains required reports and documentation regarding patrols of property and parking areas.\n\u2022 Provides means for obtaining necessary medical attention on a timely basis.\n\u00a0\nLeading Security\/Loss Prevention Teams\n\u2022 Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.\n\u2022 Celebrates successes by publicly recognizing the contributions of team members.\n\u2022 Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.\n\u2022 Encourages and builds mutual trust, respect, and cooperation among team members.\n\u2022 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.\n\u2022 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.\n\u2022 Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.\n\u2022 Serves as a role model to demonstrate appropriate behaviors.\n\u2022 Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.\n\u2022 Strives to improve service performance.\n\u2022 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.\n\u00a0\nEnsuring Exceptional Customer Service\n\u2022 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.\n\u2022 Empowers employees to provide excellent customer service.\n\u2022 Meet quality standards and customer expectations on a daily basis.\n\u2022 Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.\n\u00a0\n\u00a0\nConducting Human Resources Activities\n\u2022 Assists in minimizing cost of accident claims through aggressive claims management.\n\u2022 Brings issues to the attention of Human Resources as necessary.\n\u2022 Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.\n\u2022 Conducts hourly employee performance appraisals according to Standard Operating Procedures.\n\u2022 Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.\n\u2022 Administer property policies fairly and consistently.\n\u2022 Maintain first aid and CPR certifications required for Loss Prevention officers.\n\u2022 Handles guest problems and complaints.\n\u2022 Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.\n\u2022 Provides services that are above and beyond for customer satisfaction and retention.\n\u00a0\nAdditional Responsibilities\n\u2022 Analyzes information and evaluating results to choose the best solution and solve problems.\n\u2022 Develops and maintains a working relationship with local law enforcement authorities.\n\u2022 Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.\n\u2022 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.\n\u00a0\n\u00a0\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.\u00a0\nWhen you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather\u00a0and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver\u00a0a\u00a0meaningful guest experience, we encourage you to explore\u00a0your next career opportunity\u00a0with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,?\u00a0begin\u00a0your purpose,\u00a0belong\u00a0to an amazing global?\u00a0team, and\u00a0become\u00a0the best version of you.<\/p><p><\/p>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<p>As senior welding inspector you will be responsible for supporting the customer in monitoring and inspecting welding during the construction and installation works on a nuclear project, interfacing directly with the customer and assisting in training the customer’s personnel.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Provides support to the Worley quality manager and the project management team.</li>
<li>Represents Worley at internal and external meetings.</li>
<li>Implements Worley project procedures.</li>
<li>Reviews and comments on welding technology qualification programs, welding processes implementation charts.</li>
<li>Monitors welding and evaluates its compliance with project requirements and applicable codes and standards.</li>
<li>Participates in site inspections related to welding, together with customers' representatives, and verifies the related records and documentation.</li>
<li>Participates in audits of site infrastructure construction, welding and associated processes.</li>
<li>Supports the customer’s quality organization in the performance of quality inspections (general and targeted) of project contractors and subcontractors.</li>
<li>Coordinates effectively with project personnel.</li>
<li>Completes reports of work performed accurately and on time.</li>
<li>Participates in safety and hazard assessments as required.</li>
<li>Reviews and reports on process compliance.</li>
<li>Mentors and coaches the customer's staff.</li>
</ul>
<h4>Experience and qualifications</h4>
<ul>
<li>Bachelor’s degree in mechanical engineering.</li>
<li>Strong technical skills; 8+ years of experience in welding and QC control of welding and at least 2 years in the nuclear industry, including participation in site inspections for NPP construction projects.</li>
<li>Valid qualification as a welding inspector, welding engineer, or welding supervisor.</li>
<li>Valid qualification as an NDT inspector at least level II is a plus.</li>
<li>Recognized as having a specialized depth or breadth of expertise.</li>
<li>Excellent report writing skills.</li>
</ul>
<h4>Special job requirements</h4>
<ul>
<li>Ability to communicate, influence and persuade.</li>
<li>Strong written and verbal communication skills in English is essential, understanding of Russian is a plus.</li>
<li>Sound engineering background.</li>
<li>Prudent use of confidential information.</li>
<li>Ability to work and interact with multi-cultural teams.</li>
</ul>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>