Shipping representative Jobs

Company Description: Penta Pharma Egypt is a dynamic generic pharmaceutical joint stock company with an experienced, diverse team and a broad portfolio approved by the Egyptian Drug Authority (EDA). The company operates a state-of-the-art manufacturing facility in Ismailia’s Abu Sultan industrial zone, specialising in solid and semi-solid preparations in accordance with strict international standards. Its manufacturing site has received positive audits from the Egyptian Ministry of Health and Population and regulatory bodies across Africa and the Middle East, and holds ISO 9001 certification. Penta Pharma Egypt maintains one of the largest generic pipelines in the region, ensuring a steady supply of effective, EDA-approved medications. Guided by a patient-centric approach, the company focuses on making safe, quality medicines accessible and positioning itself as a trusted healthcare partner in Egypt and beyond.<br>Role Description: This is a full-time Medical Sales Representative role based primarily in Qesm Heliopolis, available areas ( Heliopolis), (Nasr City), (Downtown), (Ein Shams, Zatoun, and Matariya), with a hybrid work arrangement that allows some work from home. The Medical Sales Representative will promote and sell Penta Pharma Egypt’s portfolio to physicians, pharmacists, and healthcare institutions, building strong professional relationships and expanding market presence in the assigned territories. Day-to-day responsibilities include conducting regular field visits, delivering product presentations, organizing and attending medical events, and ensuring consistent follow-up with healthcare professionals. The role also involves monitoring competitor activities, gathering market insights, and reporting sales performance using company tools and systems. The Medical Sales Representative will collaborate with cross-functional teams to support marketing initiatives, maintain compliance with regulatory and ethical standards, and contribute to achieving territory sales targets.<br>Qualifications<br> <br>Strong medical sales capabilities, including Medical Sales experience and proven ability to achieve and grow territory targets. Excellent Communication and Customer Service skills to build trust, manage accounts, and provide professional support to healthcare partners. Solid foundational knowledge in Medicine and Pharmacy to understand product profiles, therapeutic areas, and clinical benefits. Bachelor’s degree in Pharmacy, Medicine, Science, or a related healthcare or life sciences field. Ability to work effectively in a hybrid environment, managing field activities and remote tasks with strong time management and organization. Proficiency in basic digital tools (e.g., CRM systems, MS Office) and readiness to learn company-specific applications. Valid driver’s license and willingness to travel within Heliopolis, Nasr City, Downtown, Ein Shams, Zatoun, and Matariya as required. Demonstrated integrity, adherence to ethical sales practices, and commitment to patient-centric and quality-focused values.

Company Description <br>Area Dokki and Mohandesen October,zaid and feisal<br>Requirement Medical backgroundexperience one year at least<br><br><br>Trend Pharm, founded in 2010, is a pharmaceutical company committed to providing high-quality products at affordable prices to local and international markets. Guided by the motto “Quality of life is our primary goal,” the company focuses on improving patient well-being through accessible, reliable medications. Its diverse product portfolio spans multiple therapeutic areas, including orthopedic, ophthalmic, cardiovascular, gastrointestinal, genitourinary, dermatology, gynecology, surgery, and respiratory drugs. Trend Pharm continuously works to enhance efficiency and evolve its offerings to meet the current and future needs of the Egyptian pharmaceutical market. Role Description The Senior Medical Sales Representative is a full-time, hybrid role based in Giza, with a combination of on-site field work and some work-from-home flexibility. The role involves promoting Trend Pharm’s pharmaceutical portfolio to healthcare professionals, including physicians, pharmacists, and key medical institutions, through scheduled visits, presentations, and product discussions. The Senior Medical Sales Representative will build and maintain strong relationships with customers, identify new business opportunities, and achieve sales targets in alignment with company objectives. Day-to-day responsibilities include managing a territory plan, delivering product and clinical information, monitoring market trends, and providing feedback to internal teams. The role also includes ensuring compliance with industry regulations, preparing reports, and participating in training and team meetings. Qualifications Demonstrated proficiency in Medical Sales, including territory management, account development, and achieving sales objectives. Strong Communication and Customer Service skills, with the ability to build long-term professional relationships and handle inquiries effectively. Solid foundational knowledge in Medicine and/or Pharmacy, enabling clear discussion of therapeutic classes and product benefits. Previous experience in pharmaceutical or healthcare sales, preferably in multiple therapeutic areas. Bachelor’s degree in Pharmacy, Medicine, Science, or a related field is preferred. Ability to work independently, organize schedules efficiently, and adapt to a hybrid work environment in Giza. Strong analytical, negotiation, and presentation skills, with proficiency in basic office software and CRM tools. Commitment to ethical conduct, regulatory compliance, and continuous professional development in the medical and pharmaceutical sector.

Company Description DEVARTLab is a leading national pharmaceutical company in Egypt, specialized in nutraceutical and health care sectors, and recognized for unique health products and services. Operating under the DEVART Group umbrella since 2011, the organization is a pioneer in the MENA region in nutraceutical, pharmaceutical, cosmeceutical, and functional food production, with operations across Egypt, the Middle East, and Oman. The company has achieved strong market performance, ranking 43rd in sales and 7th in growth among pharmaceutical companies in Egypt. Guided by the slogan “Together for Worthy Life,” DEVARTLab emphasizes flexible, respectful partnerships with clients and invests in continuous team education and training. The company is also active in social responsibility initiatives, including campaigns against anemia, participation in regional medical exhibitions, and scientific conferences aimed at improving quality of life.<br>Role Description This is a full-time, on-site Medical Representative role based in Ad Daqahliyah, Egypt. The Medical Representative will promote DEVARTLab’s pharmaceutical, nutraceutical, and related products to healthcare professionals, including physicians, pharmacists, and other medical stakeholders, through regular visits and scientific discussions. The role involves building and maintaining strong relationships with clients, providing accurate product information, and ensuring ethical, evidence-based promotion aligned with company policies. The Medical Representative will monitor market trends and competitor activities, report field insights, and support the implementation of marketing strategies in the assigned territory. Daily tasks also include organizing and attending medical meetings or educational events, achieving sales targets, and completing timely documentation and reporting using company tools.<br>Qualifications<br> <br>Strong medical and scientific foundation, with skills in Medicine and Pharmacy to understand product profiles and communicate clinical benefits accurately. Demonstrated Medical Sales experience, including territory management, target achievement, and relationship building with healthcare professionals. Excellent Communication and Customer Service skills to conduct professional visits, deliver presentations, and respond effectively to client needs and inquiries. Bachelor’s degree in Pharmacy, Medicine, Science (with relevant specialization), or a related health discipline. Ability to work in the field on a daily basis, manage schedules independently, and adhere to ethical and regulatory standards. Proficiency in basic computer applications and reporting tools; familiarity with CRM systems is an advantage. Previous experience in pharmaceuticals, nutraceuticals, or healthcare sales in Egypt or the MENA region is preferred. Strong problem-solving skills, resilience, and a results-oriented mindset aligned with DEVARTLab’s vision of improving quality of life.

Company Description SKY Holding is a diversified group of companies in Egypt with an annual turnover of approximately $300 million and more than 600 team members serving stakeholders across multiple industries. The group operates eight business lines, including financial services, insurance, business services, marketing solutions, and automotive-related businesses, with over 15 branches nationwide. SKY Holding’s Vision 2030 is to become a full-fledged financial and non-financial investment group, focusing on sustainable growth and innovation. Its mission centers on unleashing people’s potential, enabling business expansion, and elevating technological capabilities. The organization is guided by core values of teamwork, ownership, trust, respect, and integrity in all business activities.<br>Role Description The Sales Representative – Electric Scooters is a full-time, on-site role based in Giza. This role is responsible for promoting and selling electric scooters to individual and corporate customers, explaining product features, benefits, and pricing, and guiding customers through the purchasing process. The Sales Representative will handle in-store and field sales activities, respond to customer inquiries, offer test rides when applicable, and follow up on leads to close deals. Daily tasks include maintaining accurate sales records, preparing quotations, coordinating with the operations and finance teams, and ensuring the showroom and product displays are presentable and aligned with brand standards. The role also involves monitoring market trends, gathering customer feedback, and supporting marketing campaigns and promotional events to increase brand awareness and sales volume.<br>Qualifications<br> Strong sales and negotiation skills, with the ability to identify customer needs and convert leads into successful sales. Customer service and communication skills, including active listening, clear verbal communication, and a professional, client-focused approach. Basic knowledge of electric scooters or similar mobility products, with the ability to learn technical features and explain them in simple terms. Organizational and time management skills, including maintaining accurate records, managing multiple prospects, and meeting sales targets. Comfort with using computers and digital tools (e.g., CRM systems, MS Office, email, and messaging platforms) to manage sales activities. Previous experience in retail, automotive, or consumer electronics sales is preferred. Ability to work on-site in Giza and adapt to a dynamic, target-driven environment. High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is an advantage. Fluency in Arabic; working proficiency in English is beneficial.

Company Description <br>Trend Pharm, founded in 2010, is a pharmaceutical company dedicated to providing high-quality products to local and international markets at affordable prices. Guided by the motto “Quality of life is our primary goal,” the company focuses on delivering effective and accessible medications. Its diverse portfolio covers multiple<br><br>Area:<br>Maadi and Helwan October and zaid Dokki and Mohandeseen<br>Qualifications Candidates should possess strong Medical Sales skills, including territory management, negotiation, and achievement of sales targets. Candidates should possess excellent Communication and Customer Service skills to build relationships, deliver product information clearly, and provide responsive support to healthcare professionals. Candidates should possess foundational knowledge in Medicine and Pharmacy to understand therapeutic areas, product indications, and clinical benefits. Relevant experience as a medical or pharmaceutical sales representative, preferably within multiple therapeutic classes. Bachelor’s degree in Pharmacy, Medicine, Science, or a related healthcare or life sciences field

We are hiring a professional Customer Support and Business Operations Representative to support a US-based company.<br>Compensation: $3 USD per hour, paid in EGPSchedule: Full-time, more than 30 hours per week Working hours: Must be available between 8:00 AM and 8:00 PM EST based on the assigned schedule Location: Remote, Egypt<br>Responsibilities<br>Answer incoming customer and vendor calls Handle customer inquiries and follow-ups Communicate professionally with vendors and customers Maintain accurate notes and update records Follow company procedures and escalation guidelines Coordinate with the internal team to resolve customer issues Represent the company professionally on every call<br>Requirements<br>Excellent spoken and written English Confident and professional phone communication Previous customer service, call center, or business support experience Comfortable communicating with US customers and vendors Reliable, organized, and able to work independently Quiet workspace, stable internet, and a reliable computer Availability during the required US working hours

Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Maadi site.<br>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support<br><br>Work location: Maadi, Cairo<br><br>Qualifications:Fluent in English (B2 - C1). Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Flexible with rotational shifts including night and overnight shifts. Ready to start immediately.<br><br>Benefits:Attractive salary packages. Unlimited sales bonuses. Transportation provided (Door to door for ladies through night and overnight shifts). Social & medical insurance. Paid training. Opportunity to get promoted after 6 months. Free online courses.

Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at New Cairo site!<br>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support<br><br>Location: Cairo, Egypt<br><br>Qualifications:<br>Fluent in English (B2 - C1). Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Flexible with rotational shifts including night and overnight shifts. Ready to start immediately.<br><br>Benefits:<br>Attractive salary packages. Unlimited sales bonuses. Transportation provided (Door to door for ladies through night and overnight shifts). Social & medical insurance. Paid training. Opportunity to get promoted after 6 months.

We are hiring a professional Customer Support and Business Operations Representative to support a US-based company.<br>Compensation: $3.50 USD per hour, paid in EGPSchedule: Full-time, more than 30 hours per week Working hours: Must be available between 8:00 AM and 8:00 PM EST based on the assigned schedule Location: Remote, Egypt<br><br>Responsibilities<br>Answer incoming customer and vendor calls Handle customer inquiries and follow-ups Communicate professionally with vendors and customers Maintain accurate notes and update records Follow company procedures and escalation guidelines Coordinate with the internal team to resolve customer issues Represent the company professionally on every call<br>Requirements<br>Excellent spoken and written English Confident and professional phone communication Previous customer service, call center, or business support experience Comfortable communicating with US customers and vendors Reliable, organized, and able to work independently Quiet workspace, stable internet, and a reliable computer Availability during the required US working hours

عن DAYA therm<br>تعمل DAYA therm في تصنيع وتوريد أنظمة المواسير والوصلات الخاصة بتطبيقات المياه والصرف، وتشمل منتجاتها PPR وUPVC وPPH وHDPE.<br>نبحث عن مندوب مبيعات ميداني لديه خبرة في التعامل مع التجار والموزعين والعملاء داخل الأسواق المستهدفة.<br>المهام والمسؤوليات:• تنفيذ زيارات ميدانية منتظمة للتجار والموزعين ومحلات الأدوات الصحية ومواد البناء.• اكتساب عملاء جدد وتوسيع قاعدة عملاء الشركة داخل المنطقة المحددة.• متابعة العملاء الحاليين والحفاظ على علاقة مهنية مستمرة معهم.• عرض منتجات الشركة بطريقة احترافية.• تحقيق أهداف المبيعات وفق خطة الإدارة.• متابعة احتياجات العملاء والطلبات والملاحظات.• تقديم تقارير دورية عن الزيارات والعملاء والفرص البيعية.<br>المتطلبات:• خبرة سابقة في المبيعات الميدانية.• يفضل خبرة في المواسير، الأدوات الصحية، السباكة، مواد البناء، أو التوزيع.• معرفة جيدة بالتجار والأسواق داخل المحافظة أو المنطقة المستهدفة.• مهارات تواصل وإقناع وتفاوض.• القدرة على تنظيم الزيارات وإدارة الوقت.• الجدية والالتزام والقدرة على العمل الميداني.• يفضل امتلاك وسيلة انتقال.<br>ما نقدمه:• راتب ثابت.• عمولات وحوافز مرتبطة بتحقيق الأهداف.• فرصة للنمو داخل شركة صناعية متخصصة.• دعم ومتابعة من إدارة المبيعات.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Sr. Representative, Real Time Management<br><p>Job Description</p><br><br>Essential Functions/Core Responsibilities<br>• Distributes offline activities on IEX.<br>• Inputs intraday corrections and exceptions into systems for agent time off and absences<br>• Monitors inbound volume for unusual activity to ensure staffing needs are met<br>• Recognize abnormal scheduling issues and escalate as necessary<br>• Initiates and coordinates trouble tickets and escalate issues as required<br>• Prepares standard and ad hoc reports for agent availability effectiveness<p><span>Essential Functions/Core Responsibilities</span></p><br><br><p><span>• Distributes offline activities on IEX.</span></p><br><br><p><span>• Inputs intraday corrections and exceptions into systems for agent time off and absences</span></p><br><br><p><span>• Monitors inbound volume for unusual activity to ensure staffing needs are met</span></p><br><br><p><span>• Recognize abnormal scheduling issues and escalate as necessary</span></p><br><br><p><span>• Initiates and coordinates trouble tickets and escalate issues as required</span></p><br><br><p><span>• Prepares standard and ad hoc reports for agent availability effectiveness</span></p><br><br><br><br><p>Location:</p><br><br>EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

Job Opportunity: B2B Sales Representative – Karcher Industrial Products Location: Agouza, Giza Job Type: Outdoor / Field Sales<br>El Bassiouni & Partners, the Authorized Karcher Dealer in Egypt, is looking for a motivated and experienced B2B Sales Representative to join its Industrial Products Division. This is a field-based sales role that requires regular client visits, site inspections, product demonstrations, and business development activities across industrial and commercial sectors. If you have a strong background in industrial equipment sales, enjoy building client relationships, and thrive in an outdoor sales environment, we would love to hear from you.<br>Key Responsibilities:• Identify and develop new customers in industrial, commercial, and facility management sectors• Conduct field visits and site inspections• Deliver product demonstrations (Demos) for Karcher industrial equipment• Understand customer needs and provide suitable solutions• Prepare technical and commercial proposals, negotiate, and close deals• Build and maintain strong customer relationships• Achieve monthly and quarterly sales targets• Execute an effective field visit plan to increase market share<br>Requirements:• Minimum 3–5 years of experience in B2B sales• University graduate in Business Administration or Engineering• Experience in cleaning equipment, industrial equipment, or heavy equipment is preferred• Strong communication, presentation, and negotiation skills• Ability to deliver technical presentations• Preferably owns a car or holds a valid driving license• Good level of English• Disciplined, committed personality with strong follow-up skills and a results-oriented mindset• Willingness to work in a field-based (outdoor) sales role and conduct regular customer visits<br>Benefits:• Fixed salary + attractive commission• Medical and social insurance• Clear career growth opportunities within the Industrial Products Division• Continuous training on the latest global Karcher products<br>Interested candidates are invited to send their CVs to:hr@elbassiouni.netFor further information, please contact us via Whats App:01021699969<br>#Sales #B2BSales #Field Sales #Industrial Sales #Business Development #Karcher #Hiring #Jobs InEgypt #Sales Jobs #Facility Management #Engineering Jobs

Company Description TP Career is a talent and recruitment partner focused on connecting skilled graduates with impactful roles in customer-focused organizations. The company collaborates with employers that value professional development, communication excellence, and strong service standards. TP Career supports candidates with guidance throughout the hiring process, helping them find roles that match their language proficiency and career goals. The organization promotes inclusive hiring practices and offers opportunities to grow in dynamic, fast-paced environments.<br>Role Description The Customer Service Representative – Wave0 | C1 English Graduates role is a full-time, on-site position based in Qesm 1st New Cairo. The role involves handling customer inquiries via phone, email, or chat, providing accurate information, and resolving issues in a timely and professional manner. Daily tasks include managing customer accounts, documenting interactions, following established procedures, and escalating complex cases when necessary. The representative is expected to maintain high levels of customer satisfaction, demonstrate empathy, and ensure a positive customer experience. Collaboration with team members and adherence to performance metrics and quality standards are also core aspects of the role.<br>Qualifications<br> <br>Strong customer service and customer support skills, with the ability to handle inquiries and resolve issues effectively. Ability to maintain customer satisfaction and support a positive customer experience across different communication channels. C1-level English proficiency (spoken and written), with clear communication and active listening skills. Ability to work on-site in Qesm 1st New Cairo on a full-time schedule, with reliability and punctuality. Comfort with using computer systems, CRM tools, and basic office software to document and track customer interactions. Problem-solving mindset, patience, and resilience in dealing with a high volume of customer contacts. Previous experience in a customer-facing or contact center role is an advantage, but strong service orientation and willingness to learn are highly valued.

Company Description Biobots Pharma, well established pharmaceutical company focused on neuroscience and on delivering innovative and effective healthcare solutions. The company offers a diverse portfolio of products designed to improve the quality of life for patients in global markets. Biobots Pharma combines scientific expertise with a commitment to patient-centered outcomes and ethical practices. Team members join a collaborative environment that values continuous learning, performance, and responsible innovation. The organization emphasizes long-term relationships with healthcare professionals and partners to advance better standards of care.<br>Role Description The Medical Representative role at Biobots Pharma is a full-time, on-site position based in Great cairo City. This role involves promoting and detailing Biobots Pharma’s products to healthcare professionals, including physicians, pharmacists, and other medical staff. Day-to-day responsibilities include scheduling and conducting in-person visits, providing product information and clinical data, answering inquiries, and following up to support appropriate product use. The Medical Representative will monitor market trends, gather feedback from customers, and report insights to the sales and marketing teams. The role also includes maintaining accurate records of visits, meeting assigned sales and activity targets, and representing the company at medical conferences, events, and training sessions.<br>Qualifications<br> <br>Candidates should possess strong Medical Sales skills, with experience in promoting pharmaceutical or healthcare products. Candidates should possess excellent Communication and Customer Service skills to build trust with healthcare professionals and respond to their needs. Candidates should possess foundational knowledge in Medicine and Pharmacy to understand product indications, mechanisms of action, and safety profiles. Relevant qualifications such as a degree or diploma in Pharmacy, Medicine, Life Sciences, or a related field are beneficial. Additional beneficial qualifications include proficiency in basic computer and CRM tools, a valid driver’s license, strong organizational skills, and the ability to work independently and ethically within regulatory and company guidelines.

Company Description MBS Business Solutions is a Gold Microsoft Certified Partner specializing in Dynamics Enterprise Resource Planning products and is recognized as one of the leading Information Technology and IT solutions providers in Egypt. The company focuses on delivering state-of-the-art technology and comprehensive business software solutions to a diverse client base. With a commitment to helping organizations improve efficiency and performance, MBS Business Solutions positions itself as a long-term partner in clients’ success. Team members benefit from exposure to modern ERP technologies, Microsoft ecosystems, and a dynamic, growth-oriented environment. Role Description This full-time, on-site Business Development Representative role is based in Giza. The Business Development Representative will identify and qualify new business opportunities, conduct inside sales activities, and manage lead generation campaigns to build a strong sales pipeline. Day-to-day responsibilities include reaching out to prospective clients, conducting discovery calls, presenting MBS Business Solutions’ offerings, and coordinating with the sales and technical teams to develop tailored proposals. The role also involves maintaining accurate records in CRM systems, tracking activity and results, and contributing feedback to improve sales strategies and messaging. Qualifications Candidates should possess strong Inside Sales and Lead Generation skills to identify prospects, qualify opportunities, and build a consistent pipeline. Candidates should possess excellent Communication and Sales skills to conduct effective client interactions, present solutions clearly, and support deal closure. Candidates should possess solid Business Development skills to explore new markets, nurture relationships, and support long-term customer growth. Relevant experience in B2B technology or IT solutions sales is beneficial, particularly with ERP or Microsoft Dynamics products. Ability to work on-site in Giza, manage multiple opportunities, and use CRM and productivity tools efficiently. Bachelor’s degree in Business, Marketing, Information Technology, or a related field is preferred. Strong analytical thinking, negotiation abilities, and a proactive, goal-oriented mindset are highly valued.

Company Description BRANDO Marketing Agency is a full-service creative agency offering comprehensive support across nearly all areas of modern marketing. The agency partners with clients to design, launch, and analyze high-impact social media campaigns that drive measurable growth. Core services include branding, digital marketing, and social media management, as well as website and app development. BRANDO also provides photography, videography, and audio production services, delivering cohesive, end-to-end marketing solutions for diverse businesses.<br>Role Description This is a full-time, on-site Sales Representative role based in Qesm El Ahram. The Sales Representative will identify and qualify new business opportunities, conduct client meetings, and present BRANDO’s services, including branding, digital marketing, social media campaigns, and creative production solutions. Daily responsibilities include managing a sales pipeline, preparing proposals and quotations, negotiating contracts, and maintaining accurate records in CRM tools. The role also involves collaborating with the marketing and creative teams to tailor solutions to client needs, following up on leads, and building long-term client relationships to achieve revenue targets.<br>Qualifications<br> <br>Strong sales and business development skills, including prospecting, lead qualification, pipeline management, and closing deals. Knowledge of marketing and advertising services, such as branding, digital marketing, social media campaigns, and creative production. Excellent communication, negotiation, and presentation skills, with the ability to explain complex services in a clear and compelling way. Customer relationship management skills, including account management, follow-up, and maintaining client satisfaction over time. Ability to work on-site in Qesm El Ahram, manage time effectively, and collaborate with cross-functional teams in a fast-paced environment. Previous experience in agency sales, marketing services, or a related field is preferred. Bachelor’s degree in Business, Marketing, Communications, or a related discipline is beneficial. Proficiency with CRM systems and basic office productivity tools (e.g., spreadsheets, presentations) is an advantage.

Role Description This is a full-time, on-site role based in Cairo, Egypt for a Customer Support Representative – Technical Account at Foundever. The role involves responding to customer inquiries via phone, email, and chat, providing clear information, guidance, and technical support related to products and services. The representative will troubleshoot issues, document cases accurately in the ticketing system, and follow up to ensure timely resolution and customer satisfaction. Daily activities include collaborating with technical and operations teams, escalating complex problems when needed, and maintaining up-to-date knowledge of product features, policies, and procedures. The role also requires adhering to performance and quality standards, contributing to continuous improvement efforts, and delivering a professional and empathetic customer experience.<br>Qualifications<br> <br>Candidates should possess strong Customer Support and Customer Service skills, with a focus on handling inquiries efficiently and professionally. Candidates should possess a commitment to Customer Satisfaction, including the ability to manage expectations and follow through on resolutions. Candidates should possess excellent Communication skills, both verbal and written, to explain technical and non-technical information clearly. Candidates should possess solid Troubleshooting skills to diagnose issues, identify root causes, and propose effective solutions. Candidates should possess good problem-solving and analytical abilities, with attention to detail in documenting interactions and outcomes. Candidates should possess the ability to work in a fast-paced, team-oriented environment and manage multiple tasks and priorities. Candidates should possess proficiency with common computer applications, CRM or ticketing systems, and the willingness to learn new tools quickly. Candidates should possess a high school diploma or equivalent; post-secondary education in IT, business, or a related field is an advantage, and prior experience in technical customer support or call center environments is preferred.

Company Description Mediterranean Pharma is an Egyptian pharmaceutical company established in Alexandria in 2018, focused on delivering high-quality healthcare products to the local and regional markets. The company is growing steadily and offers opportunities for professionals who want to contribute to the development of the pharmaceutical sector. Mediterranean Pharma values ethical business practices, regulatory compliance, and strong relationships with healthcare providers. Team members join a collaborative environment with opportunities to learn, develop skills, and advance their careers in a dynamic industry. Role Description The Outside Sales Representative role is a full-time, hybrid position based in Giza, with a combination of field work and some work-from-home flexibility. The individual in this role will visit healthcare providers, pharmacies, and clinics to present and promote Mediterranean Pharma’s product portfolio, build relationships, and expand market reach. Daily responsibilities include conducting sales presentations, following up on leads, managing accounts, and identifying new business opportunities in the assigned territory. The role also involves maintaining accurate records of visits and sales activities, providing feedback from clients to internal teams, and collaborating with colleagues to meet sales targets and support product launches. The Outside Sales Representative is expected to deliver professional customer service and represent the company in a consistent, compliant manner. Qualifications Candidates should possess strong skills in Sales Presentations and New Business Development. Candidates should possess strong skills in Relationship Building and Customer Service. Candidates should possess strong Communication skills, both verbal and written. Ability to work in a hybrid model, manage a field-based schedule, and travel within Giza and nearby areas. Strong organizational and time management skills, with the ability to work independently and meet sales targets. Knowledge of the local healthcare market and basic understanding of pharmaceutical products is an advantage

Company Description i Care Medical Tech. is the Egyptian sole agent of Bausch + Lomb, a globally recognized and respected brand in eye health. The company offers a wide range of advanced ophthalmic products, including Femto laser machines, Excimer lasers, cataract and vitreoretinal systems, intraocular lenses (IOLs), and other eye surgery-related solutions. i Care Medical Tech. focuses on delivering high-quality technology to support eye-care professionals and enhance patient outcomes. The organization values innovation, clinical excellence, and strong partnerships with medical institutions across Egypt.<br>Role Description This is a full-time, on-site Medical Sales Representative role based in Badr City. The role involves promoting and selling i Care Medical Tech.'s portfolio of eye surgery products to ophthalmologists, clinics, and hospitals. Day-to-day tasks include conducting product presentations and demonstrations, building and maintaining strong customer relationships, and providing timely support and information to healthcare professionals. The representative will monitor market trends, follow up on leads, negotiate pricing within company guidelines, and ensure proper after-sales support. The role also includes collaborating with internal teams, preparing regular sales reports, and participating in training and scientific events.<br>Qualifications<br> Candidates should possess strong Medical Sales skills and a proven ability to achieve sales targets in a healthcare or medical device environment. Candidates should possess excellent Communication skills, including the ability to present complex information clearly to medical professionals. Candidates should possess solid Customer Service skills to ensure responsive, professional support and long-term client satisfaction. Candidates should possess foundational knowledge in Medicine or Pharmacy, or a related healthcare discipline, to understand product applications and clinical needs. Additional beneficial qualifications include a bachelor’s degree in a medical, pharmaceutical, or scientific field, a valid driver’s license, willingness to travel within the region, and proficiency in basic office and CRM software.

Company Description TP Cairo EG is part of a global customer experience management organization that supports international clients across a wide range of industries. The Cairo site focuses on delivering high-quality customer service and support, using modern tools, processes, and training to help team members succeed. Team members benefit from a structured work environment, clear performance expectations, and opportunities to develop professional skills. The company values diversity, inclusion, and collaboration, creating a workplace where individuals can grow their careers in customer service.<br>Role Description This is a full-time, on-site Customer Service Representative role based in New Cairo. The role involves handling inbound and outbound customer interactions, responding to inquiries, and providing accurate information about products, services, and policies. Daily tasks include resolving issues, documenting interactions, and following established procedures to ensure a consistent and positive customer experience. Representatives are expected to maintain a professional tone, meet performance targets, and work closely with team leaders to improve service quality. The position requires flexibility to work assigned shifts and adhere to company guidelines, with a net salary of 19,000 EGP offered to successful candidates.<br>Qualifications<br> <br>Demonstrated experience in customer-facing roles such as Customer Service Representatives and Customer Support. Ability to maintain high levels of Customer Satisfaction through effective communication and problem-solving. Strong understanding of Customer Service principles and best practices. Focus on enhancing Customer Experience by listening actively and responding clearly and professionally. Graduate-level education (bachelor’s degree or equivalent) preferred. English language proficiency at B2/C1 level, with strong spoken and written communication skills. Comfort using computer systems, CRM tools, and standard office software. Ability to work on-site in New Cairo, manage time effectively, and collaborate within a team environment. Professional attitude, adaptability, and willingness to participate in ongoing training and development.