Shipping representative Jobs

<strong>About Passport<br><br></strong>At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and e-commerce experts, integrations with Shopify and other e-commerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.<br><br><strong>About The Role<br><br></strong>As a Customer Experience Associate 1, you'll be the friendly voice for customers tracking their international packages. This role focuses on helping customers understand where their orders are and resolving tracking-related concerns. You'll follow established procedures while having the autonomy to handle most issues independently, all while contributing to our culture of empathetic, quality-focused support.<br><br><strong>Why join the CX team?<br><br></strong>You'll be part of a supportive team that has each other's backs during challenging times. We value quality over speed, thoughtful problem-solving over quick fixes, and genuine customer connections over transaction volumes. If you're looking for a role where empathy and initiative are valued and where your work directly impacts both businesses and individuals worldwide, we'd love to hear from you.<br><br><strong>What You'll Do<br><br></strong><ul><li>Provide empathetic support to customers with tracking-related inquiries via email and chat</li><li>Track and trace customer shipments across international borders</li><li>Resolve shipping concerns using established SOPs while exercising judgment for unique situations</li><li>Research tracking issues and provide accurate updates</li><li>Work efficiently to handle high ticket volumes while maintaining quality interactions (averaging 150 tickets per week, with the ability to handle up to 250 tickets per week during peak season, November-December)</li><li>Collaborate with internal teams when escalation is needed for complex issues</li><li>Meet CSAT goals and maintain quick response times</li><li>Adapt to evolving processes in our fast-paced startup environment</li><li>Identify recurring issues and contribute feedback to improve our procedures<br><br></li></ul><strong>About You<br><br></strong><ul><li>You have 1+ years of experience in customer-facing roles (customer support at a startup or high-growth company is ideal)</li><li>You genuinely care about helping customers receive their packages and reducing their anxiety</li><li>You communicate clearly and warmly in written and verbal English</li><li>You can follow procedures while knowing when to think outside the box</li><li>You're patient with frustrated customers waiting for their packages</li><li>You work efficiently without sacrificing the personal touch</li><li>You're comfortable with technology and can quickly navigate multiple systems</li><li>You thrive in environments where processes are evolving</li><li>You're eager to learn and grow within a supportive team</li></ul>

<p>The Shipping and Warehouse Manager plays a critical leadership role in driving safety, operational excellence, and continuous improvement across warehouse and shipping operations. This position is responsible for creating a safe, efficient, and compliant environment, optimizing all glass movements, and developing a high-performing team that delivers exceptional value to both internal and external customers. In alignment with Guardian's Vision and Principle Based Management. The role will champion innovation, stewardship, and operational excellence while supporting the plant's long-term success.</p><p><strong>What You Will Do</strong></p><ul><li>Lead and continuously strengthen a safe, compliant, and high-performing warehouse operation, promoting safety excellence and a strong EH&amp;S culture.</li><li>Optimize and transform all glass movement processes across the plant to maximize efficiency, reliability, and service levels for internal and external customers.</li><li>Drive continuous improvement and transformation initiatives across storage, material handling, loading, packaging, systems, and equipment, delivering measurable gains in safety, productivity, and cost effectiveness.</li><li>Lead, motivate, and develop warehouse teams to achieve and exceed key performance indicators, including claims, scrap, OTIF, and inventory health.</li><li>Ensure full understanding and consistent application of compliance programs, company policies, and Guiding Principles across the team.</li><li>Support the deployment of RREs, decision rights, and performance management processes for warehouse and planning teams, with a strong focus on capability building, innovation, and employee development.</li><li>Partner closely with Operations, Supply Chain, and Plant Leadership to achieve business objectives, support organizational priorities, and drive sustainable change.</li><li>Ensure inventory accuracy, minimize waste and losses, and maintain the safe and effective operation of warehouse facilities and equipment.</li><li>Lead workforce planning efforts, including the recruitment, onboarding, training, and development of warehouse operators and shift managers.</li><li>Champion a culture of ownership, continuous learning, operational excellence, and value creation aligned with Guardian's Vision and Principle Based Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Supply Chain, Engineering, or a related discipline.</p><p>Proven leadership experience with direct supervisory responsibility in a manufacturing, industrial, or heavy industries environment.</p><p>Experience leading warehouse, logistics, or material handling operations within a manufacturing setting.</p><p>Excellent communication, organizational, and interpersonal skills, with the ability to engage effectively across all levels of the organization.</p><p>Excellent command of English, both written and spoken.</p><p>Demonstrated ability to influence, collaborate, and drive positive change across teams and organizational levels.</p><p>Strong understanding of operational hazards, risk management, and safety practices within manufacturing environments.</p><p>Experience with Warehouse Management processes and Process Hazard Assessment.</p><p>Strong problem-solving, decision-making, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.</p>

Supply Chain Manager / Head of Supply ChainLocation: Cairo, EgyptWe are looking for an experienced and results-driven Supply Chain Manager / Head of Supply Chain to lead and develop our end-to-end Supply Chain operations across Planning, Procurement, Import, Inventory, Warehousing, Logistics & Distribution.Key ResponsibilitiesLead and develop Demand Planning, Supply Planning & Inventory Planning processes.Develop accurate Forecasting, Safety Stock, Reorder Point and Min/Max levels.Lead Procurement & Strategic Sourcing activities and develop local and international supplier networks.Manage and oversee Foreign Procurement & Import Operations, including shipping, freight forwarding, customs clearance, Incoterms, HS Codes and import documentation.Monitor shipments from Purchase Order to Warehouse Receipt and optimize Landed Cost.Develop and improve Inventory Management & Control, including ABC Analysis, Inventory Aging, Slow/Non-Moving Stock and Inventory Turnover.Lead the development of Warehousing, Logistics & Distribution operations and improve OTIF performance.Develop and implement SOPs, policies, approval matrices and internal controls across Supply Chain.Drive Supply Chain digital transformation through ERP / Odoo and reduce dependency on manual processes and Excel.Build, structure and develop the Supply Chain team, including defining Job Descriptions, KPIs, responsibilities and organizational needs.Collaborate closely with Sales, Finance, Warehousing and Top Management to optimize cost, availability and operational efficiency.Key Performance AreasInventory Turnover | DIO | Stock Availability | Forecast Accuracy | OTIF | Supplier Performance | Procurement Savings | Logistics Cost | Import Lead Time | Inventory Accuracy | Order FulfillmentRequirementsBachelor's degree in Supply Chain, Logistics, Business Administration, Engineering or a related field.10+ years of total experience in Supply Chain, preferably 12–15 years.Minimum 5 years of leadership/managerial experience within Supply Chain.Proven experience in Retail / Trading / Distribution companies with multiple branches and warehouses.Mandatory: Strong hands-on experience in Foreign Procurement & Import Operations from multiple countries.Strong knowledge of International Shipping, Freight Forwarding, Customs Clearance, Incoterms, HS Codes and Import Regulations in Egypt.Strong experience in Demand Planning, Supply Planning & Inventory Planning.Strong background in Warehousing, Inventory Control, Logistics & Distribution.Practical experience with ERP systems; Odoo is highly preferred.Excellent Excel and data analysis skills.Very good command of English, with the ability to communicate and negotiate with international suppliers.Professional certifications such as APICS CSCP, CPIM, CIPS or equivalent are preferred.We Are Looking For Someone Who IsA strategic leader, not just an operations manager.Someone who can build systems, develop teams, improve processes, control costs, manage international suppliers, solve operational challenges, and drive measurable business results.If you have the experience and leadership capability to build and lead a high-performing Supply Chain function, we would like to hear from you.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>

<p>As a Senior Backend Engineer, you will be engaged in designing, building, and maintaining robust and scalable backend systems. You will play a key role in the architecture and implementation of our applications, ensuring high performance, security, and reliability.</p><p><b>Job Responsibilities</b></p><ul><li>Design and create services and system architecture for your projects, and contribute and provide feedback to other team members via technical design sessions.</li><li>Collaborate with the front-end engineers in building, and shipping scalable APIs to be consumed by our client-facing solutions.</li><li>Build and maintain third-party API integrations, fetching, and processing of data.</li><li>Work with the product and design teams to discuss the requirements of the value teams (including business, marketing, sales, and logistics operations), understand end-user requirements, formulate use cases, and then translate them into usable and scalable features.</li><li>Find the right balance between progress (i.e. shipping quickly) and perfection (i.e. measuring twice).</li><li>Mentor and empower other engineers around you.</li><li>Develop and maintain high-performance and scalable backend systems that can handle high traffic volumes, while ensuring data integrity, security, and reliability.</li><li>Continuously monitor and optimize the performance of backend systems, and implement appropriate measures to ensure optimal system uptime and availability.</li><li>Communicate effectively with stakeholders, including non-technical team members, to ensure that they understand the technical decisions being made and how they will impact the product.</li><li>Drive innovation and contribute to the growth of our company vision by creating new products and collaborating closely with the product and design teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience as a Backend Software Engineer.</li><li>A bachelor s degree in computer science or related fields is preferred.</li><li>Excellent programming skills in JavaScript, Node.js , Express framework, and related technologies.</li><li>Experience managing NoSQL databases/search engines such as Redis, MongoDB, Elasticsearch, etc.</li><li>Experience building and implementing CI/CD pipelines.</li><li>Experience with A/B testing and canary deployments.</li><li>Knowledge of GCP, AWS, or other similar cloud providers.</li><li>Knowledge of container technology (Docker, Kubernetes).</li><li>Demonstrated expertise in managing a broad system with multiple integrated components.</li><li>Ability to jump into legacy code and understand it quickly.</li><li>Excellent problem-solving skills.</li><li>Excellent leadership skills.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

We're Hiring | Export Sales Specialist<br>Omega Line Egypt is looking for a motivated and results-driven Sales Specialist to join our growing team.<br>If you are passionate about export sales, building long-term customer relationships, and contributing to business growth, we'd love to hear from you.<br>Requirements:<br>* 2–3 years of experience in Export Sales.* Experience in the Agricultural Fertilizers or Agricultural Inputs industry is preferred.* Excellent command of English (spoken and written) is a must.* Knowledge of an additional foreign language will be considered a strong advantage.* Good knowledge of Incoterms®️ 2020 and international shipping procedures.* Strong communication, negotiation, and presentation skills.* Self-motivated, target-oriented, and able to work independently.* Willingness to travel when required.<br>???? Location: Nasr City, Cairo, Egypt???? Phone: +20 101 053 7951???? Email: ahmed.morsy@omegalineegypt.com<br>If you meet the above qualifications and are ready to join a dynamic and growing team, please send your CV to the email above or whatsapp No.<br>We look forward to welcoming a talented professional to Omega Line Egypt.<br>#Hiring #Sales Specialist #Agriculture #Fertilizers #Export #International Trade #Incoterms2020 #Agribusiness #Sales Jobs #Egypt Jobs #Career Opportunity #Omega Line Egypt

<p>- Handle customer inquiries and provide information about shipping services, rates, and procedures.</p><p>- Process customer requests and ensure accurate documentation.</p><p>- Coordinate with the operations team to follow up on shipments and resolve customer issues.</p><p>- Maintain a professional and positive customer experience.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p>- 0–2 years of experience in customer service or a similar role.</p><p>- Fresh graduates are welcome to apply.</p><p>- Good command of English, both written and spoken.</p><p>- Strong communication and problem-solving skills.</p><p>- Good Microsoft skills and attention to detail.</p><p>- Ability to work effectively in a team.</p>

<p><strong>Key Responsibilities:<br>-Handle the full recruitment cycle from sourcing to onboarding.<br>-Source and screen candidates through different recruitment channels.<br>-Conduct interviews and coordinate the selection process.<br>-Maintain candidate databases and recruitment reports.<br>-Coordinate with hiring managers to understand manpower requirements.<br></strong></p><p><strong>Requirements</strong></p><p><strong>-1+ year of experience in HR Recruitment.<br>-Previous experience in the logistics/shipping industry is a MUST.<br>-Hands-on experience in end-to-end recruitment.<br>-Good communication and interviewing skills.<br>-Good command of English.<br>-Strong organizational and follow-up skills.<br>-Good Excel skills and ability to prepare recruitment reports.</strong></p><p></p>

Nexus shipping Agencies is Hiring<br>Due to our growing and expanding business we are hiring<br> Job Titles: Senior Sales <br>Job Type: Full Time<br>Career Level: At least 4-6 years of experience in Freight Forwarding company or similar position.<br>Location: Heliopolis, Cairo. <br><br>Benefits:<br>- social and medical insurance <br>- Mobile allowance. <br>Working days: Sunday to Thursday <br>Working hours: 9 AM - 5 PM <br>If you’re ready to take your career to the next level in our company, we’d love to hear from you! Please send your resume Via Email to: hr@nexus-int.com.

We’re looking for a Staff Software Engineer to join Procore’s Traffic team within Developer Acceleration. In this role, you’ll serve as a technical leader for our traffic and edge networking ecosystem, driving the design and evolution of the API gateways, CDN, and ingress/egress infrastructure that sit in front of nearly every request Procore serves. Your primary goal is to set the technical direction for critical initiatives—including our migration off legacy API gateway technology to modern, cloud-native alternatives—while mentoring engineers across a globally distributed team.<br><br>As a Staff Software Engineer, you’ll partner with Engineering Management, Security, and peer Developer Acceleration teams -including Secrets & Observability- to ensure our traffic layer meets the reliability, security, and compliance bar that Procore’s global customer base depends on. Use your deep expertise in API gateways, service mesh, and CDN/edge technologies to deliver resilient, scalable, and elegantly simple traffic infrastructure that serves as the backbone of Procore’s platform.<br><br>Join us to be a technical pacesetter on a team that keeps the world's construction software running—Apply today!<br><br>This position reports into the Senior Engineering Manager, Traffic and will be based in our Cairo, Egypt office. We’re looking for someone to join us immediately.<br><br>What you’ll do:<br><br>Set the overall technical tone and direction for Traffic initiatives focusing on modern, cloud-native alternatives. Design, implement, and maintain scalable ingress/egress infrastructure, including API gateways, CDN/Edge Compute configurations, m TLS, and DNS. Serve as the subject matter expert within the traffic and edge networking domain, championing best practices across tools, processes, and procedures. Partner with Security and compliance-focused teams to ensure traffic infrastructure meets Security & Compliance Controls and other regulatory requirements. Leverage AI-assisted development tools and agentic workflows to accelerate delivery, automate routine tasks, and improve code quality across the team. Mentor and develop teammates through code reviews, pairing, and training, actively growing a distributed engineering team across time zones. Troubleshoot and resolve complex production issues across services, platforms, and infrastructure, serving as an escalation point during incidents. Build and maintain comprehensive documentation and runbooks to ensure operational knowledge scales with the team.<br><br>What we’re looking for:<br><br>Experience: 8+ years of combined experience as a Software, Systems, Infrastructure, or Site Reliability Engineer, with a proven track record of technical leadership. Strong experience in one of the following programming languages (Go, Python, Typescript, Ruby) Technical Expertise: Deep experience with API gateway and service mesh technologies (such as Kong and Envoy Proxy/Gateway) and production experience with CDN and edge platforms at scale. Networking Knowledge: Strong understanding of DNS, ingress/egress networking, and cloud networking fundamentals (VPCs, routing, peering). Tooling & Security: Experience with Infrastructure as Code tooling (Terraform, Helm); familiarity with secrets management and Zero Trust patterns (Hashi Corp Vault, OIDC) is a plus. AI Literacy: An AI-First Development Mindset with proficiency leveraging AI tools (Claude, LLM Gateways, and autonomous agents) to accelerate the software development lifecycle. Systems Thinking: A systems thinker who finds enjoyment in the complexities of distributed systems, balanced with a pragmatic commitment to shipping working, high-quality code. Communication & Collaboration: Exceptional communication skills, with the ability to translate ambiguous requirements into clear technical direction and collaborate across time zones. Leadership: Demonstrated experience mentoring engineers and up-leveling the technical discourse of a team.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Direct daily floor operations across receiving, putaway, picking, packing, dispatch, quality, and inventory control as assigned. Drive team-level KPIs (e.g., picking accuracy, throughput, dispatch SLAs) and continuously identify opportunities to optimize workflows. Ensure proper usage, care, and basic maintenance knowledge of warehouse equipment (MHE, Hools, RF scanners, etc.). Monitor damage, defectives, and picking inaccuracies; conduct root-cause investigations to prevent recurring operational losses. Lead and manage a shift/team of ~20–30 full-time and outsourced personnel. Conduct regular monthly 1-on-1 connects, track attendance, and build clear development plans for team members. Participate in the recruitment, onboarding, and training processes for new hires and contingent staff. Actively monitor workforce behavior, enforce company policies, and maintain a high standard of workplace discipline. Partner closely with Operations Leaders, Demand Planning, Inventory Control, and Finance to maintain smooth operational handoffs. Collaborate with agency leaders to ensure contractor attendance, alignment, and performance meet operational demands. Coordinate with other shift supervisors to ensure seamless transition between shifts and consistent application of warehouse rules. Accountability for stock levels, product availability, and cost containment initiatives within assigned functional areas. Serve as a role model for safety regulations, ensure a safe working environment, and enforce safety protocols across all teams. Managed and achieved operational KPIs and SLAs, including picking accuracy, inventory variance, damage reduction, fulfillment rate, UPH targets, SLA compliance, attendance and punctuality, team retention, monthly connect completion rate, and zero-accident health and safety compliance.<br><br>Qualifications<br><br>You have at least 5-7 years of experience in warehousing & DC.solid knowledge of all DC operations, inventory control and basic finance knowledge You are someone energized by the unknown and look forward to learning each day on the job. Good communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. Language Skills: Very Good English would be highly advantageous. Computer Skills: Computer Skills: Very Good in Excel, ERP system.

We are not seeking just a Business Unit Manager, rather we are seeking a MAESTRO who is able to orchestrate and harmonize the performance of both Sales and Marketing functions to impress the AUDIENCE consequently delivers the desired results.. Incandesce Pharmaceuticals continues its powerful growth trajectory — and we are now opening the door for a top-tier Business Unit Manager to lead our new Pain Management Portfolio, one of the company’s most strategic and high-investment portfolios. Due to new products launches in the Pain therapy area, we are seeking a professional candidate with Exemplary Leadership to ensure the right focus and determination of the team towards successful consecutive launches not only to meet but also to exceed the expectations. Vacancy :A Business Unit Manager opportunity to take the lead of Marketing and Sales Teams as per the following details:Location: Sheraton Heliopolis Reporting: Managing Director Grade: b U01/b U04<br>Interested/eligible candidates can apply via Linked In directly otherwise you can forward your resume to: hr@incandesce.net Job Purpose:Successfully manage a designated Business Unit towards profit by maximizing the sales and margin revenue, through the management of the sales & marketing teams. Sets, evaluates and achieves sales objectives and marketing strategies according to organizational overall objectives and policies A. Essential Duties and Responsibilities:The primary responsibility for this position is to provide leadership and direction for day-to-day operations of the Pain Business Unit Build & execute the full Ortho business strategy Formulate, coordinate and realize the commercial objectives, as well as the strategic and operational marketing and sales activities, as part of the business plan, in order to meet the organization’s objectives regarding market positioning, sales, market share and efficiency in the short, medium and long term Monitor execution of the plans for the products mix and cycle making corrective decisions as appropriate to rectify any identified gaps in business and products priorities Create/maintain a working environment that stimulates and motivates and employees; providing direction to employee and promoting a good mutual communication and team work Develop team members to ensure succession and talent management is effective in place to secure business continuity and employee satisfaction/motivation Plan, execute and monitor effectively potential new product launches, being the leading individual Lead the strategy and implementation for the relevant Product range having commercial product line responsibility for the relevant Products Maximize sales in a changing market environment, where multiple stakeholders are important and employs an integrated approach towards all stakeholders Fully develop and drive company products strategy through a brand team approach and a strong cross-functional execution of tactical activities Hold accountability and responsibility for allocated financial planning (Financial Plan, Focus/Update, Forecast, Expenditures, A & P , etc) Deliver sales and margin goals for the Business Unit. While ensuring all expenses within budgets Recruitment, development and management of the sales and marketing teams within the Business Unit Delivering all strategic goals and impact goals relevant to the assigned business Identifying, analyzing and implementing business development opportunities for the Business Unit. Co-ordinate new product development processes for introduction of new product into the unit via Launch Excellence initiatives Proactively encourage Team Members to ensure timely and high quality execution of the complete planning process Ensure optimum resources allocation versus brick and territory potential B. Job Requirements:Pain Management Pharmaceutical Experience is ESSENTIALExperience at sound organizations is essential At least 8 years of successful, in-depth sales and marketing experience gained within the pharmaceutical industry, with a focus on establishing new business and launching of new products Relevant Sales experience as a Representative and Regional/National Sales Manager Marketing experience as a Brand, Senior Brand Manager or Marketing Manager Proven dual Sales and Marketing dual management capabilities Experience of financial planning in a large organization i.e. Plan and update preparation Ability of initiating and completing strategic projects that add to the bottom line. Ability to prioritize activities, to make difficult decisions to ensure efficient use of resources and address critical issues impacting the business C. Knowledge:Pharma Sales and/or Marketing Management experience including product launch success Knowledge of the Brand and the healthcare and pharmaceutical environment Understanding of external stakeholder environment and market access issues In depth insights into key customer groups D. Education Requirements :A degree in Pharmacy, Medicine or Vet Medicine (life-Science Degree) , plus degree level or equivalent in a business related subject. Marketing qualification would be beneficial ( e.g. CIM, MBA, etc) E. Competencies and Behaviors:Indisputable leadership capabilities Strategic thinking and planning skills Excellent written and verbal skills in English Track record of achievements in previous roles with unmatched sense of accountability and business commitments Ability to foresee upcoming challenges or obstacles and proactively set measures to minimize possible impact on running business Business development experience is a definite plus About The Company:Incandesce Pharmaceuticals. is an Egyptian pharmaceutical company committed to enhancing quality of life and providing peace of mind through patient-focused healthcare solutions. The company produces a wide range of pharmaceutical products, including CNS, biological biosimilar, nutraceutical, GIT, CVS, anti-infective, and OTC products. With a goal to become one of the top 20 pharmaceutical companies by 2026, Incandesce Pharmaceuticals. is dedicated to being both an excellent place to work and a leader in the pharmaceutical industry.<br>What's on Offer:Competitive Compensation Package - Attractive salary with performance-based incentives. Career Growth Opportunities - Be part of a dynamic team with regional exposure and leadership potential. Innovative & Data-Driven Environment - Work with advanced sales systems and analytics tools. Collaborative Work Culture - Engage with cross-functional teams and industry experts. Impactful Role - Play a key part in shaping sales strategies and driving business success.<br>Why Incandesce Pharmaceuticals? With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the community’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying! EES:Incandesce Pharmaceuticals is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions You can follow us via: Website : https://incandesce.net Linked In : https://www.linkedin.com/company/incandesce-pharma/?view AsMember=true

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>How will you CONTRIBUTE and GROW?</span>The Import/Export Specialist is responsible for the management and optimization of the end-to-end exportation cycle of The ISO containers (Air Gas &amp; LCO2), ensuring 100% regulatory compliance with the Egyptian NAFEZA/CargoX systems. The mission of this role is to safeguard the company’s Green Cycle status through meticulous documentation, maintain a high-velocity asset turnaround via strategic ISO allocation, and bridge the gap between logistics and finance by ensuring accurate invoicing and timely international payment collection<p>1 Shipment Clearance &amp; Portal Management </p><br><p> "Execute the full ACID cycle on the NAFEZA portal and manage electronic document transfers via CargoX.</p><br><p>" </p><br><p> Manage the temporary importation process for empty ISO containers. </p><br><p> Ensure all shipping and hazardous material (HMG) documentation is strictly compliant with Egyptian Customs Law. </p><br><p>2 ISO Container Allocation &amp; Fleet Tracking </p><br><p> Responsible for the daily allocation and assignment of the company’s ISO container fleet. </p><br><p> Monitor and track the real-time status of all units (Port, Plant, or Customer) to optimize turnaround time and eliminate demurrage/detention costs. </p><br><p> Track containers from the moment they are filled at the plant until they are loaded on the vessel. </p><br><p>3 Documentation Consolidation </p><br><p> Consolidate all shipment data, including volumes, weights, and technical certificates. </p><br><p> Audit and verify that all commercial invoices 100% match the actual physical shipments and quality certificates before dispatch. </p><br><p>4 Collection Follow-up &amp; Financial Reconciliation </p><br><p> Follow up on outstanding payments from international customers. </p><br><p> Perform internal reconciliation with the collection team to ensure all payments are accurately recorded against the respective export shipments. </p><br><p>5 Logistics Execution &amp; Vessel Management </p><br><p> Coordinate with the outsourced customs broker to ensure the "Green Cycle" is achieved without delays. </p><br><p> Book vessel space with shipping agencies and ensure containers arrive at the port before the Cargo Cut-off. </p><br><p> Liaise with the trucking team to move containers from the plant to the port terminal efficiently. </p><br>___________________<span>Are you a MATCH?</span><p>1-3 years of experience<br>Developing product marketing plan <br>Strong management experience and working with a team <br>Previous Sales and Marketing experience desirable <br>In depth understanding of a relevant marketplace <br>The ability to analyse and predict market trends <br>Customer relationship and communication skills</p><br><p><b><span>Our Differences make our Performance</span></b></p><br><p><br><span>At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.</span><br><span>We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</span></p><br> </div>

<p>Al Mahrousa is hiring a Senior Product Manager to lead the product strategy and</p><p>execution for a modern, AI-powered platform. You'll own the product from vision to</p><p>launch, working closely with engineering, design, and marketing to build something</p><p>people rely on.</p><p>About the role</p><p>As Senior Product Manager, you'll define the product vision and roadmap, deeply</p><p>understand our users and market, and lead cross-functional teams to deliver features</p><p>that create real value. You'll turn research and data into clear priorities, and</p><p>you'll be accountable for the product's success.</p><p>What you'll do</p><p>- Define and communicate the product vision, strategy, and roadmap, aligned with</p><p> business goals</p><p>- Conduct market and user research, and translate insights into clear product</p><p> requirements</p><p>- Prioritize the product backlog based on customer value, business impact, and risk</p><p>- Lead cross-functional teams (engineering, design, marketing) through the full</p><p> product lifecycle, from idea to launch and beyond</p><p>- Define success metrics and KPIs, monitor product performance, and iterate based on data</p><p>- Analyze competitors and market trends to inform product decisions</p><p>- Communicate progress and trade-offs clearly to leadership and stakeholders</p><p>- Mentor and support junior product team members</p><p>What we're looking for</p><p>- 5+ years of product management experience, including senior-level ownership of a</p><p> product or product area</p><p>- Proven track record of shipping products and driving measurable outcomes</p><p>- Strong technical understanding and comfort working closely with engineering teams</p><p>- Solid data and analytics skills, including experimentation (A/B testing) and metrics</p><p>- Excellent communication, stakeholder management, and leadership skills</p><p>- Experience with Agile / Scrum ways of working</p><p>- Bachelor's degree in Business, Computer Science, Engineering, or a related field</p><p>Nice to have</p><p>- Experience with AI-powered products, or comfort using AI tools in the product workflow</p><p>- Experience in B2B or SaaS products</p><p>- Familiarity with identity, security, or enterprise software</p><p>What we offer</p><p>- Full-time role as part of the Al Mahrousa team</p><p>- The chance to shape an AI-powered product used by real businesses</p><p>- Competitive salary</p><p>- A collaborative team and room to grow</p><p><strong>Requirements</strong></p><p>- 5+ years of product management experience, including senior-level ownership of a</p><p> product or product area</p><p>- Proven track record of shipping products and driving measurable results</p><p>- Strong technical understanding and comfort working closely with engineering teams</p><p>- Solid data and analytics skills, including experimentation (A/B testing) and metrics</p><p>- Experience defining product vision, strategy, and roadmaps</p><p>- Experience with market research, user research, and translating insights into</p><p> product requirements</p><p>- Excellent communication, stakeholder management, and leadership skills</p><p>- Experience with Agile / Scrum ways of working</p><p>- Bachelor's degree in Business, Computer Science, Engineering, or a related field</p><p>Nice to have</p><p>- Experience with AI-powered products, or comfort using AI tools in the product workflow</p><p>- Experience in B2B or SaaS products</p><p>- Familiarity with identity, security, or enterprise software</p><p></p>

<ul><li><p>Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.</p></li><li><p>fully follow up from A to Z for the fleet functions.</p></li><li><p>Create and implement Fleet plan and procedures&nbsp;</p></li><li><p>design an accurate Follow up reports.</p></li><li><p>Plan, develop, or implement warehouse safety and security programs and activities.</p></li><li><p>Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.</p></li><li><p>Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.</p></li><li><p>Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Administration and Management</p></li><li><p>Customer and Personal Service</p></li><li><p>Active Listening</p></li><li><p>V. Good organization skills</p></li><li><p>V. Good Communication skills&nbsp;</p></li><li><p>V. Good knowledge with Microsoft office.</p></li></ul><p></p>

We are looking for a highly organized and results-driven Procurement & Logistics Specialist to oversee warehouse operations and ensure the efficient flow of goods across the supply chain. This role is ideal for professionals with strong operational expertise, leadership skills, and a commitment to continuous improvement.<br>Key Responsibilities:• Manage daily warehouse operations, including receiving, storage, inventory control, packaging, loading, and shipping activities.• Ensure timely and accurate order fulfillment while maintaining high standards of operational efficiency.• Lead and supervise warehouse teams, providing coaching, performance feedback, and ongoing development.• Plan daily operations by scheduling resources, assigning tasks, and monitoring productivity to achieve operational objectives.• Maintain accurate inventory records and support effective stock control processes.• Monitor employee attendance and performance, ensuring compliance with company policies and operational standards.• Promote a safe working environment by implementing best practices and reinforcing safety procedures.• Collaborate with cross-functional teams to optimize logistics processes and enhance overall supply chain performance.<br>Qualifications:• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.• Proven experience in procurement, warehouse, or logistics operations.• Strong knowledge of inventory management, warehouse processes, and supply chain best practices.• Excellent organizational, leadership, and problem-solving skills.• Proficiency in ERP systems and Microsoft Office applications is an advantage.

<ul><li><p>Export Operations staff is responsible for a determined effort to manage and develop the operational Export business. </p></li><li><p>This includes maintaining and maximizing the company's sales contribution from a portfolio of existing accounts whilst seeking new business opportunities and promoting excellent customers' relations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp; Previous experience of 02-03 Years in freight forwarding and export operations</p></li><li><p>&nbsp; Strong knowledge of ocean freight market rates and shipping lines</p></li><li><p> Ability to provide quotations and pricing support to the sales team</p></li><li><p> Good negotiation and communication skills</p></li><li><p> Ability to work under pressure and manage multiple tasks efficiently</p></li><li><p> Good command of English</p></li><li><p> Microsoft Office and web search proficiency</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sales Supervisor: * Supervise daily sales activities.<br> * Support and guide Sales Executives.<br> * Monitor KPIs.<br> * Develop new business opportunities.<br> * Maintain customer relationships.<br> * Submit sales reports to management.<br> * Ensure achievement of sales targets.<br> * Bachelor’s Degree is a must.<br> * Previous experience in a Freight Forwarding Company or Shipping Line is mandatory.<br> * Strong knowledge of international freight forwarding, import/export, and logistics services.<br> * Ability to coach and motivate team members.<br> * Experience leading a sales team.<br> * Excellent communication, negotiation, and customer relationship management skills.<br> * Target-oriented with a proven sales track record.<br> * Proficient in Microsoft Office applications.<br> * Alexandria residents only.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sales Supervisor: * Supervise daily sales activities.<br> * Support and guide Sales Executives.<br> * Monitor KPIs.<br> * Develop new business opportunities.<br> * Maintain customer relationships.<br> * Submit sales reports to management.<br> * Ensure achievement of sales targets.<br> * Bachelor’s Degree is a must.<br> * Previous experience in a Freight Forwarding Company or Shipping Line is mandatory.<br> * Strong knowledge of international freight forwarding, import/export, and logistics services.<br> * Ability to coach and motivate team members.<br> * Experience leading a sales team.<br> * Excellent communication, negotiation, and customer relationship management skills.<br> * Target-oriented with a proven sales track record.<br> * Proficient in Microsoft Office applications.<br> * Alexandria residents only.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p><b>Work Arrangement:</b> This role is categorized as onsite. this means the successful candidate to report to the GM office full time.</p><br><br><p><b>The Role:</b></p><br><p>The Service Operations Manager leads after-sales service operations across the dealer network, ensuring strong customer satisfaction, workshop productivity, technical capability, brand quality, warranty performance, and service profitability. The role leads and coordinates the service manager team, including dealer business management, Field Service, Technical Assistance Center, Brand Quality, Warranty, and Contact Center activities.<br>The Service Operations Manager translates business and customer priorities into dealer strategies, operating standards, performance plans, and measurable improvement actions. The role provides leadership and direction to service managers and dealer teams, ensures effective escalation of technical and customer concerns, drives compliance with GM policies and applicable regulations, and connects dealer feedback with engineering, manufacturing, quality, sales, warranty, customer care, and regional or global functions.<br><b>What You'll Do:</b></p><br><ul><li>Lead the overall service operations strategy for the dealer network and align dealer execution with business, customer, quality, and brand objectives.</li><li>Lead and coordinate the service manager team, ensuring effective collaboration across dealer business management, Field Service, Technical Assistance Center, Brand Quality, Warranty, and Contact Center functions.</li><li>Manage service operations for a network of 34 service outlets, driving consistent standards, performance improvement, and customer-focused execution.</li><li>Establish, monitor, and report dealer performance scorecards covering customer satisfaction, first-time repair, workshop productivity, team efficiency, warranty performance, technical case aging, recall completion, and service retention.</li><li>Drive customer satisfaction and service-lane improvements through dealer action plans, performance reviews, customer feedback analysis, and operational follow-up.</li><li>Support achievement of strong service-performance results, including 90% customer satisfaction and 92% first-time repair completion performance.</li><li>Use the voice of the customer to identify recurring concerns and communicate actionable priorities to the relevant internal and external functions.</li><li>Develop and implement strategies that improve service-lane experience, workshop efficiency, customer loyalty, retention, and dealer profitability.</li><li>Monitor dealer business performance and identify opportunities to improve labor utilization, workshop capacity, service absorption, customer-pay performance, and operational efficiency.</li><li>Ensure that Field Service and Technical Assistance Center teams provide timely, consistent, and effective technical support for complex customer and vehicle concerns.</li><li>Oversee technical case management and escalation performance, including an average volume of approximately 300 technical tickets per month.</li><li>Ensure that technical investigations, field quality issues, and customer-impacting concerns are progressed through containment, root-cause analysis, corrective action, validation, and closure.</li><li>Drive dealer compliance with GM Technical Assistance Center processes, warranty policies, service procedures, after-sales standards, and applicable operating requirements.</li><li>Conduct and review monthly warranty performance evaluations and quarterly operations and warranty audits across the dealer network.</li><li>Reduce warranty waste and control warranty expense by identifying negative trends, wasteful practices, process gaps, and opportunities for improved claim quality, contributing to a 20% year-over-year reduction in warranty waste.</li><li>Ensure effective implementation and completion of field actions, service programs, and safety recalls, with particular focus on dealer process discipline and customer communication.</li><li>Ensure service outlets maintain trained and certified personnel capable of delivering quality repairs and meeting minimum technical and service standards.</li><li>Evaluate dealer capability, identify training needs, and implement plans for technicians, engineers, service advisors, warranty personnel, and service management.</li><li>Coach and develop service managers and dealer leadership in performance management, customer handling, technical escalation, quality improvement, warranty governance, and operational excellence.</li><li>Manage escalated and high-profile customer complaints, ensuring timely investigation, appropriate customer support, action-plan execution, and prevention of recurrence.</li><li>Drive rapid complaint resolution, including achievement of a two-day closure rate for customer complaints where applicable.</li><li>Act as a senior after-sales representative in interactions with the Consumer Protection Agency, ministries, and other external authorities on product and customer matters.</li><li>Coordinate with sales and marketing teams to develop service packages, promotions, customer-loyalty programs, and initiatives that increase service retention and profitability.</li><li>Participate in the development and launch of new models, products, technologies, service programs, and customer-support initiatives.</li><li>Lead dealer readiness for new technologies and electric vehicles, including Cadillac EV readiness, technical support, validation, software and hardware modifications, and Customer Technical Field activities.</li><li>Oversee after-sales EV launch activities, including dealer readiness, technical support, training, field events, and operational planning.</li><li>Direct the service-operation support for a fleet of 150 Cadillac and Chevrolet EVs during the COP27 e-mobility partnership, including 24/7 technical assistance, driver training, and daily operations.</li><li>Ensure effective coordination with manufacturing, engineering, supplier quality, warranty, product development, customer care, and regional or global teams on quality and service issues.</li><li>Lead or sponsor product-quality investigations, safety investigations, technical case studies, supplier-quality activities, and countermeasure implementation.</li><li>Track closure of technical countermeasures and improvement actions, supporting successful closure of five countermeasures per fiscal year.</li><li>Support the development of technical leaders and coach teams participating in global technical competitions, contributing to fourth- and seventh-place international results.</li><li>Administer and govern after-sales systems, applications, scan-tool software, electronic service manuals, service-operations systems, warranty accounts, and related access requirements for Egypt and North Africa.</li><li>Digitalize and automate service operations, Technical Assistance Center, warranty, and dealer-performance processes using Microsoft Excel, Power BI, Power Apps, and workflow solutions.</li><li>Develop dashboards, reports, and management reviews that provide fact-based visibility of dealer performance, customer concerns, technical risks, warranty trends, and operational priorities.</li><li>Publish monthly technical, quality, warranty, and service updates to dealers and define clear actions for addressing customer and business concerns.</li><li>Ensure all service processes, corrective actions, dealer standards, and improvement initiatives are documented, communicated, implemented, and sustained.</li></ul><p><b>Your Skills &amp; Abilities (Required Qualification)</b><br><b>Educational and Experience Background:</b></p><br><ul><li>Bachelor's degree in Mechanical Engineering, Mechanical Power Engineering, Automotive Engineering, Mechatronics Engineering, or a related technical discipline.</li><li>Progressive automotive after-sales and service-operations experience for minimum 10 years, with experience in dealer, technical assistance, warranty, diagnostics, and service-management environments.</li><li>Experience leading dealer-network operations and coordinating multiple after-sales functions, including Field Service, Technical Assistance Center, Brand Quality, Warranty, Contact Center, and dealer business management.</li><li>Experience managing service performance, customer satisfaction, workshop productivity, dealer capability, technical escalations, warranty performance, and service retention.</li><li>Proven history of delivering measurable results, including improvements in customer satisfaction, first-time repair, warranty waste, technical case closure, complaint resolution, and dealer compliance.</li><li>Experience leading teams, coaching service managers, developing dealer personnel, and influencing cross-functional stakeholders without relying solely on direct authority.</li><li>Experience supporting new-model launches, EV readiness, field actions, safety recalls, service programs, technical countermeasures, and customer-support initiatives.</li><li>Experience working with engineering, manufacturing, supplier quality, warranty, sales, customer care, government authorities, and regional or global teams.</li></ul><p><b>Technical Skills:</b></p><br><ul><li>Service operations management, dealer-network management, workshop performance, service-lane optimization, and after-sales business planning.</li><li>Dealer KPI management, performance scorecards, customer satisfaction, first-time repair, workshop productivity, service retention, team efficiency, and profitability analysis.</li><li>Technical Assistance Center governance, Field Service coordination, technical escalation management, and complex issue-resolution oversight.</li><li>Warranty policy, claim-quality review, warranty waste reduction, warranty expense control, dealer warranty audits, and warranty-performance management.</li><li>Customer-experience management, complaint escalation, customer-retention programs, service packages, promotions, and voice-of-customer analysis.</li><li>Field-action, safety-recall, service-program, campaign, and customer-communication management.</li><li>Dealer readiness for new models, new technologies, and EVs, including technical support, validation, training, software and hardware modification, and operational planning.</li><li>Quality management, root-cause analysis, corrective and preventive action, 5 Whys, Fishbone, Pareto analysis, A3 problem solving, and countermeasure validation.</li><li>Dealer audits, compliance monitoring, process governance, external authority engagement, and risk escalation.</li><li>Technical vehicle systems, diagnostics, scan tools, wiring diagrams, electronic service manuals, technical reports, and service bulletins sufficient to guide and govern technical teams.</li><li>Training-needs analysis, technical coaching, leadership development, on-the-job training, and technical-competition coaching.</li><li>Data analysis and visualization using Microsoft Excel, professional Excel techniques, Power BI, Microsoft Office, and related reporting tools.</li><li>Business-process digitalization and automation using Power Apps, after-sales applications, service-operation systems, warranty platforms, and workflow solutions.</li><li>Project management, stakeholder management, change management, operational excellence, continuous improvement, and process standardization.</li><li>Strong written and spoken Arabic and English communication skills.</li></ul><p><b>Competencies:</b></p><br><ul><li>Strategic service-operations leadership with the ability to translate business objectives into dealer actions and measurable results.</li><li>Strong customer-oriented mindset focused on customer satisfaction, loyalty, service retention, quality, and trust.</li><li>Strong cross-functional collaboration with dealers, service managers, Field Service, Technical Assistance Center, Brand Quality, Warranty, Contact Center, engineering, manufacturing, supplier quality, sales, and customer-care teams.</li><li>Clear and effective communication of technical, operational, commercial, and customer information to leadership and diverse stakeholder groups.</li><li>Ability to influence and drive change across the dealer network without direct authority.</li><li>Skilled in leading performance reviews, operational meetings, quality committees, warranty reviews, audits, technical escalations, and structured problem-solving discussions.</li><li>Strong analytical mindset with the ability to convert dealer, customer, technical, warranty, and operational data into actionable priorities.</li><li>Strong commercial awareness and ability to balance customer experience, quality, warranty expense, dealer profitability, and brand requirements.</li><li>Strong issue-resolution, decision-making, escalation, and follow-through skills from problem identification through verified closure.</li><li>Coaching and people-development mindset when leading service managers, dealer management, technicians, engineers, service advisors, warranty personnel, and customer-care teams.</li><li>Strong stakeholder management, relationship-building, negotiation, presentation, and conflict-resolution skills.</li><li>Ability to prioritize multiple business-critical issues, customer escalations, safety concerns, field actions, and cross-functional improvement plans.</li><li>Leadership capability demonstrated through dealer-network management, service-team coordination, technical coaching, and program ownership.</li><li>Adaptability when supporting new technologies, EV programs, new models, software changes, service campaigns, and evolving customer expectations.</li><li>Commitment to integrity, compliance, accountability, continuous improvement, and sustainable customer-focused solutions.</li></ul>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa;<p><b>About GM</b></p><br><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.</p><br><p><b>Why Join Us&nbsp;</b></p><br><p>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.</p><br><p><b>Non-Discrimination and Equal Employment Opportunities</b></p><br><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit<span><b>How we Hire</b></span>.</p><br><p><b>Accommodations</b></p><br><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <span><b>email</b></span>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p><br> </div>

<p>We're hiring a Senior Full Stack Engineer to own the PaaS platform the customer-facing application, APIs, and integrations. You'll build the product that customers actually log into, working closely with DevOps, AI engineers, and product to ship features that matter.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years full-stack web development with production SaaS experience</li><li>Strong React or Next.js on the frontend</li><li>Strong Python (FastAPI, Django) or Node.js (Express, NestJS) on the backend</li><li>PostgreSQL + Redis fluency</li><li>Track record of shipping production features end-to-end</li></ul><p>Multi-tenant SaaS architecture experience</p><p>Stripe or similar billing integration</p><p>Background job systems (Celery, BullMQ, Temporal)</p><p>Interest in or familiarity with developer tools, EDA, or hardware</p>