Shipping representative Jobs

Job Description: Junior Sales Representative Location: Masr Gdida, Cairo, Egypt (On-site) Employment Type: Full-time ( 09:00 -06:00 ) Industry: Marketing Services<br>Key Responsibilities Client Acquisition: Identify and reach out to potential clients (brands and businesses) who can benefit from content production and marketing services<br>Sales Support: Assist the senior sales team in managing client relationships, preparing proposals, and following up on leads<br>Market Research: Conduct research to identify new business opportunities and understand client needs within the marketing and advertising space<br>Presentations: Support the preparation and delivery of sales presentations and pitches to prospective clients<br>Relationship Management: Build and maintain strong relationships with existing and potential clients to ensure high levels of satisfaction and repeat business<br>Team Collaboration: Work closely with the creative and production teams to ensure client expectations are aligned with deliverables<br>Reporting: Maintain accurate records of sales activities, client interactions, and pipeline updates<br>Qualifications & Requirements Experience & Education Bachelor's degree in Business, Marketing, Communications, or a related field is preferred<br>1–2 years of experience in sales, business development, or client-facing roles<br>Skills & Competencies Communication: Strong verbal and written communication skills in both Arabic and English<br>Interpersonal Skills: Confident, approachable, and able to build rapport quickly with clients<br>Self-Motivation: A proactive and results-driven mindset with a willingness to learn and take initiative<br>Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines<br>Tech-Savvy: Familiarity with social media platforms and digital marketing concepts is a plus<br>Team Player: Collaborative attitude with the ability to work effectively in a team environment

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

About the Job Hayah Developments is seeking a highly motivated and energetic Junior Sales Representative to join our growing team. This role is an excellent opportunity for fresh graduates or entry-level professionals who are eager to build a solid career in sales and real estate. You will receive comprehensive training and work closely with experienced professionals to develop your skills, understand the market, and drive business growth. Key Responsibilities:Conduct market research to identify potential leads and target audiences. Initiate contact with prospects through outbound calls, emails, and networking. Assist senior sales team members in preparing presentations, handling client inquiries, and arranging site visits. Learn and effectively communicate the value proposition of our current projects and properties to prospective buyers. Accurately record and update client information, interactions, and sales status within the CRM system. Follow up with clients to build and maintain long-term, positive relationships. Meet daily and weekly activity targets set by the sales management. Qualifications & Requirements:0–2 years of experience (Fresh graduates are highly encouraged to apply). Strong interpersonal skills with the ability to build rapport quickly. A target-driven mindset with a strong desire to learn and achieve results. Basic understanding of sales principles and customer service practices. Proficiency in Microsoft Office Suite (Word, Excel, Power Point). What We Offer:Competitive basic salary combined with an attractive commission structure. A dynamic and supportive work environment. Clear pathways for career progression and promotion within the company.

Company Description :Dokkan Agency is a results-driven e-commerce growth agency and an official Meta Business Partner, helping brands across Saudi Arabia, Egypt, and the MENA region grow their online sales. With over 500 success stories and more than EGP 1 Billion in generated revenue for our clients, we empower businesses through performance marketing, e-commerce strategies, and digital transformation. Join Dokkan Agency and be part of a fast-growing team shaping the future of e-commerce in the region.<br>Role Description :We are hiring an Indoor Sales Representative to join our team in Tanta. This is a full-time, on-site position where you will be responsible for communicating with potential customers, presenting Dokkan Agency's services, following up on leads, and helping businesses find the right digital solutions. Whether you're a student looking to gain practical experience or a fresh graduate ready to start your career, we'd love to hear from you.<br>Qualifications :Students and Fresh Graduates are welcome to apply. Strong communication and interpersonal skills. Passion for Sales and Customer Success. Ability to work toward sales targets. Basic computer skills. Must have a personal Laptop. Previous sales or customer service experience is a plus, but not required.<br>What We Offer :Competitive salary + attractive commission. Professional training and career development. Clear career growth opportunities. Friendly and supportive work environment. Hands-on experience with one of the leading e-commerce agencies in the MENA region.<br>Location: Tanta (On-site) . Send your CV : https://wa.me/201060029006 .

About 51Talk Join 51Talk, a global EdTech company with over 15 years of experience and a presence in 50+ countries.<br>About the Role We're looking for an experienced Sales Team Leader to lead our outbound sales team in Maadi. This role is ideal for someone with a strong background in sales, telesales, or call center sales and a passion for coaching teams and driving results.<br>The selected candidate will start with a 3-month probation period as a Senior Sales Representative to gain hands-on experience with our products and sales process. Upon meeting the required performance targets, they will transition into the Sales Team Leader role.<br>What You'll DoAchieve individual sales targets through outbound sales calls. Recruit, coach, and develop a high-performing sales team. Monitor team performance, KPIs, and CRM activities. Provide ongoing coaching and performance feedback. Support the team in achieving sales targets and improving conversion rates. Promote a culture of accountability and continuous improvement.<br>Requirements Bachelor's Degree. Minimum 3 years of Sales or Telesales experience. At least 1 year of experience as a Team Leader or Supervisor. Proven track record of meeting or exceeding sales targets. Experience coaching and developing sales representatives. Comfortable communicating in English with non-Arabic-speaking managers. Experience using CRM systems. Willing to work full-time on-site in Maadi.<br>Location: On-site – Maadi Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM (1 hour & 15-minute break) Saturday: 12:00 PM – 4:00 PM

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19.5k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

About ISchool<br><br>i School is a fast-growing EdTech company empowering students with future digital skills. As we continue expanding, we are looking for a results-driven Sales Representative to convert qualified leads into successful enrollments and deliver an outstanding customer experience.<br><br>About The Internship<br><br>Join i School as an Operations Coordinator Intern and gain hands-on experience in a dynamic, fast-paced environment. This is a Two month paid internship designed to help fresh graduates and early-career professionals develop practical operational skills while working alongside experienced teams.<br><br>Key Responsibilities<br><br>Support daily operational activities and administrative tasks Coordinate with different teams to ensure smooth workflow and timely task completion Assist in organizing schedules, meetings, and internal activities Maintain accurate records and documentation Track operational tasks and follow up on pending actions Help identify opportunities to improve operational efficiency Perform other operational support tasks as assigned<br><br>Requirements<br><br>Fresh graduates are welcome to apply Previous internship or work experience is a plus but not required Strong communication and interpersonal skills Well organized with excellent attention to detail Ability to manage multiple tasks and prioritize effectively Eagerness to learn and work in a collaborative environment Proficiency in Microsoft Office (Excel, Word, and Power Point) is a plus<br><br>Benefits<br><br>A 2 month paid internship with hands-on experience in operations Mentorship and guidance from experienced professionals A certificate of completion upon successfully completing the internship Opportunity to develop organizational, communication, and problem-solving skills Potential for future career opportunities based on performance

Sales Representative | AMIT Learning<p><strong>AMIT Learning</strong> is hiring <strong>Sales Representatives</strong> to join our growing Sales Team!</p> Job Details<ul><li><strong>Location:</strong> Maadi, Cairo</li><li><strong>Employment Type:</strong> Full-Time</li><li><strong>Work Model:</strong> On-Site</li><li><strong>Target:</strong> Graduates Only</li></ul> What We’re Looking For<ul><li>Graduate with good communication skills</li><li>Confident, energetic, and target-oriented</li><li>Strong communication and persuasion skills</li><li>Willingness to learn and achieve sales targets</li><li>Sales experience is a plus, but <strong>not required</strong></li></ul> What We Offer<ul><li>Base Salary + Commission</li><li>Supportive and dynamic work environment</li><li>Growth and learning opportunities</li></ul> How to Apply<p>Send your CV to <strong>rania.nasser@amit-learning.com</strong></p><p> You can also send your CV via WhatsApp: <strong>01007906846</strong></p><p><strong>Know someone who might be a good fit?</strong></p><p>Feel free to refer them and ask them to send their CV via <strong>Email or WhatsApp</strong>.</p><p><br></p><p>⁩</p>

<p>As a Customer Service Representative, you will be responsible for handling customer inquiries, providing accurate information, resolving customer issues, and delivering an excellent customer experience.</p><h3><strong>Job Responsibilities</strong></h3><ul><li><p>Handle customer inquiries through the appropriate communication channels.</p></li><li><p>Provide accurate information about products and services.</p></li><li><p>Recognize, apply, and explain product or service knowledge to customers.</p></li><li><p>Resolve customer complaints and issues professionally and efficiently.</p></li><li><p>Maintain a high level of customer satisfaction.</p></li><li><p>Follow company policies, procedures, and quality standards.</p></li><li><p>Document customer interactions and update customer information when required.</p></li><li><p>Achieve assigned performance and customer service targets.</p></li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><p>Graduates only.</p></li><li><p>Minimum <strong>6 months of customer service experience</strong>.</p></li><li><p><strong>B2+ English level</strong>.</p></li><li><p>Egyptians only.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to work under pressure and in a fast-paced environment.</p></li><li><p>Flexibility to work rotational shifts</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> We are at Print Excel, a leader in advertising and printing, seeking an Outdoor Sales Representative to enhance our team.</p><p><br></p><p>✅ Responsibilities:</p><p>* Visit companies, factories, and potential clients.</p><p>* Present the company's services in advertising, marketing, and printing.</p><p>* Build strong relationships with clients.</p><p>* Follow up on proposals and finalize contracts.</p><p>* Achieve monthly sales targets.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>✅ Requirements:</p><p>* Experience in outdoor sales (preferably in printing or advertising).</p><p>* Strong negotiation and persuasion skills.</p><p>* Good appearance and eloquence.</p><p>* Ability to work in the field and achieve targets.</p><p>* Having a means of transportation is an added advantage.</p><p><br></p><p> Benefits:</p><p>✔️ Fixed salary.</p><p>✔️ Generous commissions with no cap.</p><p>✔️ Bonuses and incentives for achieving targets.</p><p>✔️ Real opportunities for career advancement.</p><p>✔️ Professional and supportive work environment.</p><p><br></p><p> Work location: Cairo / Sheraton</p><p><br></p></div>

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.<br><br>In this role, you will:<br><br>Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company's reputation Go the "extra mile" to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information<br><br><br>Requirements<br><br>Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.<br><br>In this role, you will:<br><br>Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company's reputation Go the "extra mile" to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information<br><br><br>Requirements<br><br>Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

<p><strong>Interviews:</strong> At the company's headquarters in Maadi</p><p></p><p>We are announcing job opportunities at a leading company in the telecommunications sector:</p><p></p><p><strong>InstaBusiness Sales Outdoor Rep</strong></p><p></p><p><strong>Job Overview:</strong></p><p>Outdoor Sales Representative to sell business solutions and lines, targeting:</p><ul><li><p>Small and Medium Enterprises (SMEs)</p></li><li><p>Pharmacy chains</p></li><li><p>Supermarket chains</p></li><li><p>Clinics</p></li><li><p>Companies with 10 to 50 employees</p></li></ul><p></p><p><strong>Package:</strong></p><ul><li><p><strong>Total Salary:</strong> 18,000 EGP</p><ul><li><p><strong>Base Salary:</strong> 9,000 EGP</p></li><li><p><strong>Variable Pay:</strong> 9,000 EGP</p></li></ul></li><li><p>Bonus upon target achievement</p></li><li><p>Very attractive commission structure up to 500% of target</p></li><li><p>Business line with 18,000 units and 30 GB internet allowance</p></li><li><p>Medical insurance after 3 months</p></li><li><p>Weekly days off: Friday and Saturday</p></li><li><p>Social insurance starting from day one</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><ul><li><p>2 to 7 years of Sales experience is required</p></li></ul><ul><li><p>Bachelor's degree</p></li><li><p>Excellent communication skills and a neat, professional appearance</p></li><li><p>Maximum age: 32 years</p></li></ul><p></p>

<p><strong>Interviews:</strong> At the company's headquarters in Maadi</p><p></p><p>We are announcing job opportunities at a leading company in the telecommunications sector:</p><p></p><p><strong>InstaBusiness Sales Outdoor Rep</strong></p><p></p><p><strong>Job Overview:</strong></p><p>Outdoor Sales Representative to sell business solutions and lines, targeting:</p><ul><li><p>Small and Medium Enterprises (SMEs)</p></li><li><p>Pharmacy chains</p></li><li><p>Supermarket chains</p></li><li><p>Clinics</p></li><li><p>Companies with 10 to 50 employees</p></li></ul><p></p><p><strong>Package:</strong></p><ul><li><p><strong>Total Salary:</strong> 18,000 EGP</p><ul><li><p><strong>Base Salary:</strong> 9,000 EGP</p></li><li><p><strong>Variable Pay:</strong> 9,000 EGP</p></li></ul></li><li><p>Bonus upon target achievement</p></li><li><p>Very attractive commission structure up to 500% of target</p></li><li><p>Business line with 18,000 units and 30 GB internet allowance</p></li><li><p>Medical insurance after 3 months</p></li><li><p>Weekly days off: Friday and Saturday</p></li><li><p>Social insurance starting from day one</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><ul><li><p>2 to 7 years of Sales experience is required</p></li></ul><ul><li><p>Bachelor's degree </p></li><li><p>Excellent communication skills and a neat, professional appearance</p></li><li><p>Maximum age: 32 years</p></li></ul><p></p>

<p><strong>Organize SYM</strong> is looking for a motivated <strong>Telesales Representative</strong> to join our sales team.</p><p></p><p>The successful candidate will be responsible for:</p><ul><li><p>Contacting potential customers and generating new leads.</p></li><li><p>Introducing and explaining the company’s products and services.</p></li><li><p>Understanding customer needs and recommending suitable solutions.</p></li><li><p>Following up with leads and maintaining customer relationships.</p></li><li><p>Supporting the sales team in achieving sales targets.</p></li></ul><p></p><p><strong>Our Business:</strong> Trading and selling <strong>generators, air-conditioning, ventilation, and HVAC solutions.</strong></p><p><strong>Working Hours:</strong> 10:00 AM – 6:00 PM</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree or equivalent.</p></li><li><p>Previous experience in <strong>Telesales, Telemarketing, Sales, or Call Center</strong> is preferred.</p></li><li><p>Excellent communication, persuasion, and negotiation skills.</p></li><li><p>Good customer-handling skills.</p></li><li><p>Ability to work with sales targets.</p></li><li><p>Good command of Microsoft Office.</p></li><li><p>Ability to learn technical products and explain them clearly to customers.</p></li><li><p>Full-time availability.</p></li><li><p><strong>Female candidates only.</strong></p></li></ul><p></p>

<p><strong>Connecting with showrooms to offer installment services.<br>Building a strong customer base.<br>Submitting required reports to the management.</strong></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><strong>???? Sales Representative Required | Join Our Team Now! ????</strong> [1]</p><p>If you have sales experience and love a challenge, this opportunity could be perfect for you! ???? [1]</p><p><strong>???? Requirements:</strong></p><ul><li><p>At least 6 months of sales experience [1]</p></li><li><p>Strong communication, negotiation, and persuasion skills [1]</p></li><li><p>Ability to do field work and handle customers [1]</p></li><li><p>Basic knowledge about scooter types [1]</p></li><li><p>Ambitious personality capable of hitting targets [1]</p></li></ul><p><strong>???? Benefits:</strong></p><ul><li><p>Fixed salary + rewarding commissions and incentives [1]</p></li><li><p>medical, social, and life insurance from your first day of work [1]</p></li><li><p>A supportive work environment to develop your skills and achieve your goals [1]</p></li></ul><p>???? <strong>If you see yourself as the right fit, don't miss this opportunity!</strong> [1]</p><p><br></p>

Job Description <div> <p> <strong>Position: Customer Service Representative | English Speakers </strong> </p> <p> <strong>We're Hiring: Customer Service Representatives </strong> </p> <p> <strong>Why Join Us?</strong> <br> Earn up to <strong>300,000 EGP annually</strong> with opportunities to increase your income.<br> <strong>Medical insurance</strong> worth up to <strong>200,000 EGP annually</strong>.<br> <strong>Transportation provided</strong>.<br> <strong>Free access</strong> to hundreds of professional courses through our learning platform.<br> <strong>Internal career opportunities</strong> across all Sutherland departments after your first <strong>9 months</strong>.<br> Work in a dynamic, international environment with continuous learning and career development.</p> <p> <strong>Apply now by filling out the form or by sending a text message directly to <u>01050014512</u></strong></p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <strong>B2+ English proficiency</strong> </p> <p> <strong>Graduates or dropouts only</strong> <u> <em>(no gap years)</em> </u> </p> <p> <strong>Valid military service certificate required</strong> </p> <p> <strong>Ability to submit all required hiring documents within 30 days</strong> </p> <p> <strong>Criminal record certificate must be provided within 3 days of receiving the job offer</strong></p></div>

<p>We are hiring a dedicated and customer-focused Customer Service Representative for a reputable company.</p><p>Location: Maadi</p><p>Key Requirements:</p><ul><li><strong>Experience:</strong> 6 months 1 year of experience in a call center or phone-based customer service role.</li><li><strong>Technical Experience:</strong> Hands-on experience using ticketing systems and billing systems is required.</li><li><strong>Skills:</strong> Strong negotiation and communication skills. Ability to handle customer inquiries professionally and efficiently. Strong attention to detail and multitasking skills.</li></ul><p>Kindly send your CV on EMAIL_ADDRESS #EgyBell #BeEgyBell #CustomerServiceRepresentative #Hiring #Jobs</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 6 months 1 year of experience in a call center or phone-based customer service role. Technical Experience: Hands-on experience using ticketing systems and billing systems is required. Skills: Strong negotiation and communication skills. Ability to handle customer inquiries professionally and efficiently. Strong attention to detail and multitasking skills.</p>

<p>EgyBell is hiring a Call Center Representative. Location: 5 th Settlement Requirements: Language: Good command of English (spoken and written) Experience: 1 year of experience Good user of CRM System, Excel, and MS Office Males are preferred Responsibilities : Manage inbound and outbound calls in a timely manner Register customer requests on system, record customers data and coordinate with other division on that regard Escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken Follow up tickets until the closure of requests &amp; complaints. Conduct satisfaction surveys and outbound calls campaigns Prepare report of call Center activities Manage clients Emails Kindly send your CV on EMAIL_ADDRESS Required skills</p><p><strong>Desired Candidate Profile</strong></p><p>1 year of experience<br>Good user of CRM System, Excel, and MS Office<br>Males are preferred</p>

<ul><li><p>Welcome the new students and fully answer their questions.</p></li><li><p>Run the assigned classes and help the students.</p></li><li><p>Answer phone calls and keep records.</p></li><li><p>Informing students of the course start dates and weekly updates.</p></li><li><p>Address student inquiries about events, course prices, and content.</p></li><li><p>Respond to clients’ complaints in a timely and professional manner.</p></li><li><p>Report the tasks and feedback to his direct manager on a daily basis.</p></li><li><p>Excellent sales skills with clients and persuasion abilities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a front desk representative, agent or relevant position.</p></li><li><p>Familiarity with office machines (e.g. fax, printer, etc.).</p></li><li><p>Knowledge of office management and basic bookkeeping.</p></li><li><p>Proficient in English (oral and written).</p></li><li><p>Excellent knowledge of MS Office (especially Excel and Word).</p></li><li><p>Strong communication and people skills.</p></li><li><p>Good organizational and multi-tasking abilities.</p></li><li><p>Problem-solving skills.</p></li><li><p>Customer service orientation.</p></li></ul><p></p>