Security Camera Watch Jobs in Egypt

<h2>Key Responsibilities</h2><h3>1. Design &amp; Engineering Support</h3><ul><li><p>Assist in preparing basic electrical calculations, including lighting level calculations, total connected load, initial voltage drop, and cable sizing under the supervision of a senior engineer.</p></li><li><p>Support the drafting and modeling of electrical layouts, including power distribution, lighting systems, containment routes, single line diagrams (SLDs), and grounding/lightning protection layouts.</p></li><li><p>Draft basic Extra-Low Voltage (ELV) system layouts, including fire alarm, CCTV, access control, and structured cabling setups.</p></li></ul><h3>2. Software &amp; Drafting Operations</h3><ul><li><p>Produce clear, precise 2D drafting outputs in AutoCAD and develop 3D BIM models using Revit MEP in accordance with project templates and standards.</p></li><li><p>Perform lighting simulations using software such as Dialux or Dialux EVO to verify illuminance requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Required Skills:</strong> Demonstrated proficiency and practical experience with <strong>AutoCAD</strong>, <strong>Electrical Engineering</strong> principles, strong <strong>Design</strong> capabilities, and expert knowledge of <strong>Revit</strong>, <strong>Revit MEP</strong>, and <strong>DIALux</strong>. Additionally, candidates must possess strong abilities in <strong>Technical Drawing</strong>, understanding of <strong>Building Information Modeling (BIM)</strong> concepts, knowledge of <strong>Power Distribution Systems</strong>, expertise in <strong>Lighting Design</strong> and <strong>Lighting Calculations</strong>, experience with <strong>Cable Sizing</strong>, familiarity with <strong>Code Compliance</strong>, excellent <strong>Project Coordination</strong> skills, robust <strong>Problem-Solving</strong> aptitude, and effective <strong>Communication Skills</strong>.</p></li><li><p><strong>Experience Requirements:</strong> A minimum of <strong>2 to 8 years</strong> of hands-on experience in electrical design or a related engineering field.</p></li><li><p><strong>Career Level Expectations:</strong> This is an <strong>Entry Level</strong> position, perfect for passionate individuals ready to make a significant impact early in their career. We are looking for candidates eager to grow their skills and take on new challenges within a dynamic engineering environment.</p></li></ul><p></p>

<strong>Role Purpose<br><br></strong>The BIM Electrical Team Leader is responsible for leading and coordinating the electrical BIM team in developing, managing, and delivering accurate, coordinated, and high-quality electrical BIM models and construction documentation in accordance with project requirements, BIM execution plans, applicable codes, and company standards.<br><br>The role involves supervising BIM Electrical Engineers and Modelers, coordinating electrical systems with other disciplines, resolving design and construction clashes, monitoring team performance, and ensuring timely delivery of all electrical BIM deliverables throughout the project lifecycle.<br><br><strong>Key Accountabilities<br><br></strong>Lead, supervise, and coordinate the daily activities of the BIM Electrical team.<br><br>Assign tasks, establish priorities, and monitor team productivity and deliverables.<br><br>Provide technical guidance, training, and support to BIM Electrical Engineers and Modelers.<br><br>Review team performance and ensure compliance with project schedules and quality standards.<br><br>Coordinate with the BIM Manager, Electrical Design Team, and Construction Team to resolve technical issues.<br><br>Lead the development and management of electrical BIM models using Autodesk Revit and related BIM software.<br><br><strong>Oversee The Modeling Of Electrical Systems, Including<br><br></strong>Power distribution and lighting systems.<br><br>Cable trays, trunking, and conduits.<br><br>Earthing and lightning protection systems.<br><br>Low-current systems, including fire alarm, data, CCTV, access control, and other ELV systems.<br><br>Electrical rooms, substations, switchgear, and associated equipment.<br><br>Ensure the accuracy and completeness of BIM models, layouts, sections, details, and shop drawings.<br><br>Review electrical shop drawings, coordinated drawings, and installation details before submission.<br><br>Ensure that model information and drawings are suitable for construction and installation.<br><br>Coordinate electrical models with Mechanical, Plumbing, HVAC, Fire Protection, Structural, and Architectural disciplines.<br><br>Lead clash detection activities using Autodesk Navisworks and other coordination tools.<br><br>Identify, track, assign, and resolve clashes and interface issues.<br><br>Participate in BIM coordination meetings and prepare clash reports and issue-tracking updates.<br><br>Ensure that electrical services are coordinated with ceiling spaces, shafts, plant rooms, risers, and other congested areas.<br><br>Follow up on coordination issues until closure and ensure that approved solutions are incorporated into the models.<br><br><strong>Qualifications, Experience, Knowledge &amp; Skills<br><br></strong><ul><li> Bachelor's degree in Electrical Engineering or a related discipline. </li><li> 6-8 years of experience in electrical engineering and BIM modeling within the construction industry. </li><li> At least 2–3 years of experience leading or supervising a BIM Electrical team. </li><li> Proven experience working on large-scale construction projects, such as commercial, residential, hospitality, healthcare, or mixed-use developments.</li></ul>

Role Purpose <p>The BIM Electrical Team Leader is responsible for leading and coordinating the electrical BIM team in developing, managing, and delivering accurate, coordinated, and high-quality electrical BIM models and construction documentation in accordance with project requirements, BIM execution plans, applicable codes, and company standards.</p> <p>The role involves supervising BIM Electrical Engineers and Modelers, coordinating electrical systems with other disciplines, resolving design and construction clashes, monitoring team performance, and ensuring timely delivery of all electrical BIM deliverables throughout the project lifecycle.</p> Key Accountabilities <p>Lead, supervise, and coordinate the daily activities of the BIM Electrical team.<br>Assign tasks, establish priorities, and monitor team productivity and deliverables.<br>Provide technical guidance, training, and support to BIM Electrical Engineers and Modelers.<br>Review team performance and ensure compliance with project schedules and quality standards.<br>Coordinate with the BIM Manager, Electrical Design Team, and Construction Team to resolve technical issues.<br>Lead the development and management of electrical BIM models using Autodesk Revit and related BIM software.<br>Oversee the modeling of electrical systems, including:<br>Power distribution and lighting systems.<br>Cable trays, trunking, and conduits.<br>Earthing and lightning protection systems.<br>Low-current systems, including fire alarm, data, CCTV, access control, and other ELV systems.<br>Electrical rooms, substations, switchgear, and associated equipment.<br>Ensure the accuracy and completeness of BIM models, layouts, sections, details, and shop drawings.<br>Review electrical shop drawings, coordinated drawings, and installation details before submission.<br>Ensure that model information and drawings are suitable for construction and installation.<br>Coordinate electrical models with Mechanical, Plumbing, HVAC, Fire Protection, Structural, and Architectural disciplines.<br>Lead clash detection activities using Autodesk Navisworks and other coordination tools.<br>Identify, track, assign, and resolve clashes and interface issues.<br>Participate in BIM coordination meetings and prepare clash reports and issue-tracking updates.<br>Ensure that electrical services are coordinated with ceiling spaces, shafts, plant rooms, risers, and other congested areas.<br>Follow up on coordination issues until closure and ensure that approved solutions are incorporated into the models.</p> Qualifications, Experience, Knowledge &amp; Skills <ul> <li>Bachelor's degree in Electrical Engineering or a related discipline.</li> <li>6-8 years of experience in electrical engineering and BIM modeling within the construction industry.</li> <li>At least 2–3 years of experience leading or supervising a BIM Electrical team.</li> <li>Proven experience working on large-scale construction projects, such as commercial, residential, hospitality, healthcare, or mixed-use developments.</li></ul>

<strong>Job Purpose<br><br></strong>The Sr Fraud Controller is responsible for leading small fraud control teams while performing the full range of duties assigned to a Fraud Controller. The role is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role also includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards.<br><br><strong>Responsibilities/Duties<br><br></strong><strong>Profil de candidat recherché :<br><br></strong><strong>Team Leadership &amp; Operational Supervision<br><br></strong><ul><li> Conduct sign-on and operational briefings for team members and ensure compliance with uniform requirements.</li><li> Monitor service delivery and lead Controllers to achieve committed performance targets.</li><li> Support team members during operational activities and ensure compliance with operational procedures and standards.</li><li> Support colleagues and operations teams during degraded operations and emergency scenarios.</li><li> Participate in operational training sessions and exercises as required.</li><li> Support the de-escalation of tense situations and prevent escalation that may lead to conflicts or injuries.<br><br></li></ul><strong>Fraud Awareness, Revenue Protection &amp; Cash Handling<br><br></strong><ul><li> Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections.</li><li> Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers.</li><li> Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li> Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li> Ensure the security of fine books, PCVM machines, cash, tickets, and all equipment under assigned responsibility.</li><li> Communicate tariff changes and revenue-related updates to passengers and relevant departments.</li><li> Remain accountable for cash handling activities during assigned duties.</li><li> Perform cash consolidation activities at the end of shifts.<br><br></li></ul><strong>Operations Support &amp; Customer Service<br><br></strong><ul><li> Provide a high standard of customer service and proactive passenger information.</li><li> Explain the operation of fare machines, elevators, and other station equipment to passengers when required.</li><li> Provide mobility assistance to passengers when required.</li><li> Assist in crowd management activities and minimize queuing at station gate lines.</li><li> Report faults, operational irregularities, and issues related to non-compliance with operational procedures, safety standards, and work instructions.<br><br></li></ul><strong>Safety, Security &amp; Incident Reporting<br><br></strong><ul><li> Apply a positive safety culture within trains and stations.</li><li> Report potential safety hazards and take appropriate action when required.</li><li> Report operational incidents, serious offenses, and security concerns promptly to supervisors.</li><li> Follow instructions and guidance provided by supervisors and management.</li><li> Carry out any additional duties or assignments delegated by superiors.<br><br></li></ul><strong>Safety Responsibilities<br><br></strong><ul><li> Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li> Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li> Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</li><li> All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE<br><br></strong><ul><li> Bachelor’s degree in commerce, Accounting, Finance, or related field.</li><li> Proficiency in Arabic; basic English communication skills are preferred.<br><br></li></ul><strong>Knowledge<br><br></strong><ul><li> Knowledge of revenue protection procedures, operational control practices, and customer service standards.</li><li> Understanding of operational safety procedures, incident reporting, and crowd management practices.</li><li> Knowledge of ticket inspection systems, cash handling procedures, and operational reporting requirements.</li><li> Good communication, leadership, and conflict-resolution skills.<br><br></li></ul><strong>Experience<br><br></strong><ul><li> 3-5 years of experience in customer service, transport operations, security, or revenue protection activities.<br><br></li></ul><strong>DESIRED BEHAVIORS<br><br></strong><ul><li> Operational Leadership: Leads operational teams effectively while ensuring compliance with procedures and performance expectations.</li><li> Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards.</li><li> Safety Commitment: Promotes safe working practices and actively reports safety or security concerns.</li><li> Integrity &amp; Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism.</li><li> Conflict Management: Responds calmly and professionally to tense situations to prevent escalation and maintain a safe environment.</li><li> Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The Sr Fraud Controller is responsible for leading small fraud control teams while performing the full range of duties assigned to a Fraud Controller. The role is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role also includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Team Leadership &amp; Operational Supervision</b></p><br><br><p>•Conduct sign-on and operational briefings for team members and ensure compliance with uniform requirements.&nbsp;</p><br><br><p>•Monitor service delivery and lead Controllers to achieve committed performance targets.&nbsp;</p><br><br><p>•Support team members during operational activities and ensure compliance with operational procedures and standards.&nbsp;</p><br><br><p>•Support colleagues and operations teams during degraded operations and emergency scenarios.&nbsp;</p><br><br><p>•Participate in operational training sessions and exercises as required.&nbsp;</p><br><br><p>•Support the de-escalation of tense situations and prevent escalation that may lead to conflicts or injuries.</p><br><br><p><b>Fraud Awareness, Revenue Protection &amp; Cash Handling</b></p><br><br><p>•Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections.&nbsp;</p><br><br><p>•Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers.&nbsp;</p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.&nbsp;</p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.&nbsp;</p><br><br><p>•Ensure the security of fine books, PCVM machines, cash, tickets, and all equipment under assigned responsibility.&nbsp;</p><br><br><p>•Communicate tariff changes and revenue-related updates to passengers and relevant departments.&nbsp;</p><br><br><p>•Remain accountable for cash handling activities during assigned duties.&nbsp;</p><br><br><p>•Perform cash consolidation activities at the end of shifts.</p><br><br><p><b>Operations Support &amp; Customer Service</b></p><br><br><p>•Provide a high standard of customer service and proactive passenger information.&nbsp;</p><br><br><p>•Explain the operation of fare machines, elevators, and other station equipment to passengers when required.&nbsp;</p><br><br><p>•Provide mobility assistance to passengers when required.&nbsp;</p><br><br><p>•Assist in crowd management activities and minimize queuing at station gate lines.&nbsp;</p><br><br><p>•Report faults, operational irregularities, and issues related to non-compliance with operational procedures, safety standards, and work instructions.</p><br><br><p><b>Safety, Security &amp; Incident Reporting</b></p><br><br><p>•Apply a positive safety culture within trains and stations.&nbsp;</p><br><br><p>•Report potential safety hazards and take appropriate action when required.&nbsp;</p><br><br><p>•Report operational incidents, serious offenses, and security concerns promptly to supervisors.&nbsp;</p><br><br><p>•Follow instructions and guidance provided by supervisors and management.&nbsp;</p><br><br><p>•Carry out any additional duties or assignments delegated by superiors.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.&nbsp;</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.&nbsp;</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.&nbsp;</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in Arabic; basic English communication skills are preferred.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of revenue protection procedures, operational control practices, and customer service standards.&nbsp;</p><br><br><p>•Understanding of operational safety procedures, incident reporting, and crowd management practices.&nbsp;</p><br><br><p>•Knowledge of ticket inspection systems, cash handling procedures, and operational reporting requirements.&nbsp;</p><br><br><p>•Good communication, leadership, and conflict-resolution skills.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•3-5 years of experience in customer service, transport operations, security, or revenue protection activities.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Operational Leadership: Leads operational teams effectively while ensuring compliance with procedures and performance expectations.&nbsp;</p><br><br><p>•Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards.&nbsp;</p><br><br><p>•Safety Commitment: Promotes safe working practices and actively reports safety or security concerns.&nbsp;</p><br><br><p>•Integrity &amp; Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism.&nbsp;</p><br><br><p>•Conflict Management: Responds calmly and professionally to tense situations to prevent escalation and maintain a safe environment.&nbsp;</p><br><br><p>•Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</p><br><br><br> </div>

<p><b>JOB PURPOSE </b>The Sr Fraud Controller is responsible for leading small fraud control teams while performing the full range of duties assigned to a Fraud Controller. The role is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role also includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards.</p><p><b>RESPONSIBILITIES/DUTIES</b></p><p>Team Leadership &amp; Operational Supervision</p><ul><li>Conduct sign-on and operational briefings for team members and ensure compliance with uniform requirements.</li><li>Monitor service delivery and lead Controllers to achieve committed performance targets.</li><li>Support team members during operational activities and ensure compliance with operational procedures and standards.</li><li>Support colleagues and operations teams during degraded operations and emergency scenarios.</li><li>Participate in operational training sessions and exercises as required.</li><li>Support the de-escalation of tense situations and prevent escalation that may lead to conflicts or injuries.</li></ul><p>Fraud Awareness, Revenue Protection &amp; Cash Handling</p><ul><li>Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections.</li><li>Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers.</li><li>Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li>Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li>Ensure the security of fine books, PCVM machines, cash, tickets, and all equipment under assigned responsibility.</li><li>Communicate tariff changes and revenue-related updates to passengers and relevant departments.</li><li>Remain accountable for cash handling activities during assigned duties.</li><li>Perform cash consolidation activities at the end of shifts.</li></ul><p>Operations Support &amp; Customer Service</p><ul><li>Provide a high standard of customer service and proactive passenger information.</li><li>Explain the operation of fare machines, elevators, and other station equipment to passengers when required.</li><li>Provide mobility assistance to passengers when required.</li><li>Assist in crowd management activities and minimize queuing at station gate lines.</li><li>Report faults, operational irregularities, and issues related to non-compliance with operational procedures, safety standards, and work instructions.</li></ul><p>Safety, Security &amp; Incident Reporting</p><ul><li>Apply a positive safety culture within trains and stations.</li><li>Report potential safety hazards and take appropriate action when required.</li><li>Report operational incidents, serious offenses, and security concerns promptly to supervisors.</li><li>Follow instructions and guidance provided by supervisors and management.</li><li>Carry out any additional duties or assignments delegated by superiors.</li></ul><p>Safety Responsibilities</p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility.</li><li>All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</h2><h3>QUALIFICATIONS:</h3><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in Arabic; basic English communication skills are preferred.</li></ul><h3>KNOWLEDGE:</h3><ul><li>Knowledge of revenue protection procedures, operational control practices, and customer service standards.</li><li>Understanding of operational safety procedures, incident reporting, and crowd management practices.</li><li>Knowledge of ticket inspection systems, cash handling procedures, and operational reporting requirements.</li><li>Good communication, leadership, and conflict-resolution skills.</li></ul><h3>EXPERIENCE:</h3><ul><li>3-5 years of experience in customer service, transport operations, security, or revenue protection activities.</li></ul><h2>DESIRED BEHAVIORS</h2><ul><li>Operational Leadership: Leads operational teams effectively while ensuring compliance with procedures and performance expectations.</li><li>Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards.</li><li>Safety Commitment: Promotes safe working practices and actively reports safety or security concerns.</li><li>Integrity &amp; Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism.</li><li>Conflict Management: Responds calmly and professionally to tense situations to prevent escalation and maintain a safe environment.</li><li>Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</li></ul>

<p>At least 2 years of experience (Junior level) Bachelor degree Customer Service Agent Apply Mission JOB PURPOSE: The Sr Fraud Controller is responsible for leading small fraud control teams while performing the full range of duties assigned to a Fraud Controller. The role is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role also includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards. Profile RESPONSIBILITIES/DUTIES Team Leadership &amp; Operational Supervision Conduct sign-on and operational briefings for team members and ensure compliance with uniform requirements. Monitor service delivery and lead Controllers to achieve committed performance targets. Support team members during operational activities and ensure compliance with operational procedures and standards. Support colleagues and operations teams during degraded operations and emergency scenarios. Participate in operational training sessions and exercises as required. Support the de-escalation of tense situations and prevent escalation that may lead to conflicts or injuries. Fraud Awareness, Revenue Protection &amp; Cash Handling Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections. Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers. Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity. Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws. Ensure the security of fine books, PCVM machines, cash, tickets, and all equipment under assigned responsibility. Communicate tariff changes and revenue-related updates to passengers and relevant departments. Remain accountable for cash handling activities during assigned duties. Perform cash consolidation activities at the end of shifts. Operations Support &amp; Customer Service Provide a high standard of customer service and proactive passenger information. Explain the operation of fare machines, elevators, and other station equipment to passengers when required. Provide mobility assistance to passengers when required. Assist in crowd management activities and minimize queuing at station gate lines. Report faults, operational irregularities, and issues related to non-compliance with operational procedures, safety standards, and work instructions. Safety, Security &amp; Incident Reporting Apply a positive safety culture within trains and stations. Report potential safety hazards and take appropriate action when required. Report operational incidents, serious offenses, and security concerns promptly to supervisors. Follow instructions and guidance provided by supervisors and management. Carry out any additional duties or assignments delegated by superiors. Safety Responsibilities Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</strong></p><p><strong>QUALIFICATIONS:</strong></p><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in Arabic; basic English communication skills are preferred.</li></ul><p><strong>KNOWLEDGE:</strong></p><ul><li>Knowledge of revenue protection procedures, operational control practices, and customer service standards.</li><li>Understanding of operational safety procedures, incident reporting, and crowd management practices.</li><li>Knowledge of ticket inspection systems, cash handling procedures, and operational reporting requirements.</li><li>Good communication, leadership, and conflict-resolution skills.</li></ul><p><strong>EXPERIENCE :</strong></p><ul><li>3-5 years of experience in customer service, transport operations, security, or revenue protection activities.</li></ul><p><strong>DESIRED BEHAVIORS &amp; EXPERIENCES</strong></p><ul><li>Operational Leadership: Leads operational teams effectively while ensuring compliance with procedures and performance expectations.</li><li>Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards.</li><li>Safety Commitment: Promotes safe working practices and actively reports safety or security concerns.</li><li>Integrity &amp; Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism.</li><li>Conflict Management: Responds calmly and professionally to tense situations to prevent escalation and maintain a safe environment.</li><li>Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</li></ul>

About Apartment 19Apartment 19 (Apt19) is a Cairo-based concept store championing local and regional designers across fashion, beauty, and lifestyle. We run seasonal popups, a London retail collab, and partnerships with brands like Quintessentially, Amex, and Klivvr. We're building a brand people want to walk into — and want to watch online.<br>The Role We're hiring two Sales Representatives & Content Creators — a hybrid role for people who can sell face-to-face on the shop floor and create scroll-stopping content on their own phone. You'll split your time between store shifts (styling clients, closing sales, building a loyal book) and content days (shooting daily reels, product try-ons, styling videos — sometimes solo on your phone, sometimes with our full production team, professional models, and photographer).<br>This is not a cashier role and not an influencer role. It's for someone who is both commercially sharp and camera-confident.<br>Who you are· 2+ years in premium retail, fashion, hospitality, or direct sales — with numbers you can point to.· Genuinely stylish, well-groomed, and comfortable being on camera daily.· Fluent in Arabic and English (spoken and on camera).· Confident shooting and editing on your phone — Cap Cut, Reels, Tik Tok native.· Warm, quick-thinking, and commercially minded. You read a client in 30 seconds.· Reliable on shift, punctual on set.· Bonus: existing following, past UGC/influencer work, or experience selling to a HNW clientele.<br>How to apply Whats App your CV along with a 30-second self-intro video (shot on your phone, no edit needed — just introduce yourself and tell us why you'd be great at this) to +201505340164Subject line: Sales + Content — [Your Name]

<strong>Scope of the job<br><br></strong><strong>Job Purpose<br><br></strong>Global Digital &amp; Technology (D&amp;T) has a worldwide responsibility for all IT processes, solutions and services. The aim is to further enhance HEINEKEN Global Functions by delivering common business driven solutions and services.<br><br>The Global Information Security department is part of Global D&amp;T and has the overall responsibility of assuring that HEINEKEN’s IT Risks are properly managed and information assets &amp; technology is properly secured.<br><br>The Global Information Security teams include Cyber Defence Operations (CDO), Security Competence Centre (SCC) and Security Chapters (ERP, Enterprise Architecture, Data Privacy, etc) to design, implement, monitor, respond and assist with recovery activities against cyberattacks. They deliver deep security and risk management expertise to enable Product Teams and Global Functions to form a proper 1st Line of Defense (LoD) by building the right capabilities into their products (security by design) and support them.<br><br>The Global Information Security Director is heading the department and responsible for the Global Information Security Strategy and orchestrating all security activities within this department and relevant stakeholders. He is part of the Global D&amp;T Executive Leadership Team.<br><br>The <strong>Cyber Security Officer (CSO)</strong> is responsible for the management and implementation of the global Cyber Security Strategy based on the NIST Cyber Security Framework, to reduce the risk of a Cybersecurity incident according to the risk appetite of HEINEKEN and the Global Function, as well as to raise wider Global Function Cybersecurity awareness.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Security Operations</li><li>Implement global security strategies to maintain the continuity of systems and update these based on local threats.</li></ul><ul><li></li><ul><li>Responsible to manage updates related to Global Function Security Standards that are required due to local legislative requirements, in consultation with the Global Information Security Specialist in line with HEINEKEN Security Strategy and supporting the HEINEKEN Business Strategy.</li><li>Responsible for Global Function security approvals regarding global services (e.g. HeiNet), in order to maintain the highest level of security for the information and IT assets of the company.</li><li>Assist the Global Information Security department in the design of controls/ standards and procedures that have broad implications, requiring systems integration of one or more technical platforms.</li><li>Perform Risk reviews using the risk management procedure for all new Global Function programs/services to be deployed in the Global Function operational environment and veto programs which do not comply with HEINEKEN’s security standards.</li><li>Monitor internal and external information security and cyber security policy compliance, review and assess information security audits.</li></ul></ul> <br><br><ul><li></li><ul><li>Performs, as per the prescribed frequency the Information Security Maturity Assessment (ISMA), and ensures that all related evidence is available in support of the assessment.</li><li>Monitor and ensure the timely closure of tasks related to audit and internal control issues raised by e.g. Global Audit, External Audit, etc. </li><li>Develops and manages the Information Security action plan to address identified risks and non-compliances.</li></ul></ul> <br><br><ul><li></li><ul><li>Gains approval from the relevant management team on that action plan and its related budget.</li><li>Monitors and reports on the execution of that actions plan, reporting to the Global D&amp;T Function management team and centrally to the Global Information Security Team.</li><li>Analyse and challenge derogation requests regarding the ISP/TSP that Global Functions could have with a new solution or program, and communicate to the Global Information Security Team and Design Authority for approval in order to protect the HEINEKEN security environment.</li><li>Drive resolution of cyber security incident responses and address security vulnerabilities.</li></ul></ul> <br><br><ul><li></li><ul><li>Perform/guide/drive digital investigations upon the request of Global Function/HR or Legal teams in case of breaches of HEINEKEN’s Code of Business Conduct.</li><li>If the Global Function faces any critical IT security incidents or breakout, he/she is responsible as the Global Function security incident lead to resolve in consultation with the Cyber Defense Operations Team (CDO), Global Function D&amp;T Directors and Global Function Line Managers.</li></ul></ul> <br><br><li></li><ul><li>Identify and perform independent analysis to resolve complex first-time issues including the analysis of technical and economic feasibility of proposed security systems/ solutions. He/she is also responsible to assist the Global Information Security department for any IT technical audit (e.g. Ethical Hack) to any Global Function IT infrastructure or service that a 3rd Party offers to HEINEKEN with a valid and open contract to ensure that security policies are in place.</li><li>Advises Global Function teams for security requirements (e.g. Patching, Anti-Virus, Vulnerability Management, etc).</li><li>Security Awareness</li><li>Drive training campaigns on cyber security awareness according to the global security awareness program and based on the Global Function reality. </li><li>Security Strategy</li><li>Responsible for identifying potential risks and recommendations on how to prevent and/or avoid that risk within the Global Function.</li><li>Collaborate with the Global Information Security Specialist to understand and develop further the controls and processes required to improve information security.</li><li>Innovation</li><li>Accelerates and Drives implementation of new Security strategies and standards from global D&amp;T towards the HEINEKEN Global Functions</li><li>Provide security expertise across multiple technical platforms to various Global Function stakeholders in all phases of solutions development (Ideation, Design, build, test and deploy) and Operations.<br><br></li></ul><strong>Budget Responsibilities<br><br></strong>Assigned to Global Function D&amp;T Manager.<br><br><strong>Number Of Direct Reports<br><br></strong>None<br><br><ul><li> Position profile<br><br></li></ul><strong>Qualifications<br><br></strong>Bachelor or Master degree in business information technology or a related field<br><br>Possesses relevant certifications, e.g. CISSP / CCSP / CISM / CISA / CRISC<br><br><strong>Experience / Skills Required<br><br></strong><ul><li>5+ years of working in the cyber security field and previous experience working as a cyber-security officer or manager.</li><li>French is a must and preferable.</li><li>Has worked with relevant market standards such as NIST, ISO 27001, COBIT and relevant laws and regulations such as privacy laws.</li><li>Experience in handling security incidents.</li><li>Proven ability to dynamically assess risks, threats &amp; threat actors.</li><li>Able to work in a cross functional environment; preferably a background in the FMCG industry.</li><li>Sense of Business Urgency and safe-cautious mind to close critical gaps and reduce any security breach.</li><li>Ability to explain complex technical processes to business stakeholders.</li><li>Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.</li><li>Ability to work and team with a multitude of different people and different cultures (as appropriate).</li><li>Display professionalism, customer service attitude, attention to detail and quality.</li><li>Possess strong interpersonal skills, relationship management and negotiation skills, strong verbal, and written communication skills.</li><li>Develop self and others through continuous learning, sharing best practices, knowledge, and expertise.</li><li>Excellent management and leadership skills.<br><br></li></ul><strong>Language(s)<br><br></strong><ul><li>Fluent English </li></ul><p>#addjob</p><p></p>

<strong>Company Description</strong> Integrated Technics (INT) is a system integrator specializing in integrated low current solutions, with a strong focus on security and IT for utilities, telecom, oil &amp; gas, real estate, hospitality, and manufacturing industries in Egypt. The company delivers end-to-end industry-specific solutions designed to streamline operational and business efficiencies and align with evolving technologies. INT’s technical capabilities, market experience, and partnerships with global leaders in physical security enable the development of robust, integrated solutions tailored to dynamic customer needs. Based out of Cairo and Dubai, INT efficiently coordinates supplies, engineering, and product delivery, supported by a diverse product portfolio and an experienced engineering team with about 20 years of combined expertise. The company emphasizes listening to clients, understanding applications, and providing practical designs, including custom-made components when necessary, to meet functionality and budget requirements.<br><strong>Role Description</strong> The Senior Light Current Engineer will oversee the design, implementation, and maintenance of low current and security systems for complex projects in sectors such as utilities, telecom, and real estate. Day-to-day responsibilities include analyzing client requirements, preparing detailed system designs and technical documentation, reviewing drawings and specifications, and coordinating with project managers and other engineers to ensure timely and quality delivery. The role involves on-site supervision of installation and commissioning activities, troubleshooting system issues, and optimizing configurations to meet performance, safety, and budget targets. The engineer will collaborate with suppliers and partners, support technical evaluations, and contribute to continuous improvement of standards, methodologies, and solutions. This is a full-time, on-site role based in Cairo.<br><strong>Qualifications<br></strong> <ul><li>Strong competence in low current systems design and engineering, including security, surveillance, access control, and related IT-based solutions.</li><li>Experience in project execution for industrial, commercial, or infrastructure environments, ideally within utilities, telecom, oil &amp; gas, or real estate sectors.</li><li>Proficiency in reading and producing technical drawings, schematics, and documentation using relevant engineering and CAD tools.</li><li>Solid knowledge of networking fundamentals, cabling standards, and integration between physical security systems and IT infrastructure.</li><li>Ability to conduct site surveys, perform system testing and commissioning, and troubleshoot complex technical issues independently.</li><li>Familiarity with international and local standards, safety regulations, and best practices in low current and security systems.</li><li>Excellent analytical, problem-solving, and decision-making skills, with attention to detail and a focus on practical, cost-effective solutions.</li><li>Strong communication and collaboration abilities to work with clients, contractors, and multidisciplinary internal teams.</li><li>Bachelor’s degree in Electrical Engineering, Electronics, Communications, or a related field; advanced certifications in security or low current systems are an advantage.</li></ul>

<p>Job Title: Video Editor</p><p><br></p><p>Location: New Cairo, Egypt</p><p><br></p><p>Job Type: Full-time, Onsite</p><p><br></p><p>Department: Creative / Production</p><p><br></p><p>Reports To: Creative Director / Head of Post-Production</p><p><br></p><p>About the Role</p><p><br></p><p>We are looking for a highly creative and technically proficient Senior Video Editor to join our fast-paced Marketing &amp; Advertising agency in New Cairo. You will not just cut clips; you will shape brand stories, optimize for platform-specific engagement, and bring big-budget commercial concepts to life. You must be comfortable working under tight deadlines, collaborating with creative teams, and mentoring junior editors.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Video Post-Production: Edit high-quality video content for TV commercials, digital ads (YouTube, TikTok, Instagram Reels), corporate films, social media campaigns, and OOH digital screens.</p><p>Storytelling &amp; Pacing: Interpret creative briefs and scripts to assemble raw footage into compelling narratives that align with brand voice and campaign KPIs.</p><p>Motion Graphics Integration: Collaborate with motion designers to incorporate lower thirds, kinetic typography, animated logos, and VFX elements seamlessly.</p><p>Audio &amp; Color: Perform basic audio mixing, noise reduction, and color grading to ensure a polished, broadcast-ready output.</p><p>Versioning: Create multiple cutdowns (15s, 30s, 60s, vertical, square, horizontal) for different platforms without losing the core message.</p><p>Quality Control: Ensure all deliverables meet technical specifications (resolution, codecs, aspect ratios, frame rates) for various media.</p><p>Asset Management: Organize and maintain project files, raw footage, and final exports on internal servers (New Cairo onsite).</p><p>Onsite Collaboration: Work directly with directors, copywriters, and art directors in the New Cairo studio to iterate quickly based on real-time feedback.</p><p>Mentorship: Guide junior editors and interns on editing workflows, shortcuts, and creative techniques.</p><p>Qualifications &amp; Skills</p><p><br></p><p>Must-Have:</p><p><br></p><p>Experience: 1-3 years of professional video editing experience</p><p>Portfolio: A strong showreel demonstrating commercial work, fast-paced edits, and platform-specific social media content.</p><p>Technical Proficiency:</p><p>Advanced in: Adobe Premiere Pro &amp; After Effects.</p><p>Proficient in: DaVinci Resolve (color grading) and Adobe Audition / Audacity (audio).</p><p>Working knowledge of: Photoshop, Illustrator (for asset preparation).</p><p>Industry Knowledge: Understanding of marketing funnels, retention curves, and hook strategies for social media (TikTok/Reels/Shorts).</p><p>Soft Skills: Exceptional time management, ability to take constructive criticism, and calm under deadline pressure.</p><p>Onsite Requirement: Must be willing to work full-time from our New Cairo office (5th Settlement / New Cairo area).</p><p>Nice-to-Have:</p><p><br></p><p>Experience with 3D software (Blender, Cinema 4D) for basic integrations.</p><p>Knowledge of Arabic typography and subtitling standards.</p><p>Experience shooting with mirrorless/cinema cameras (Sony, Blackmagic, RED).</p><p>Familiarity with project management tools (Frame.io, Trello, Asana, Monday.com).</p>

Job Purpose:· To oversee and manage the daily operations of the shopping mall, ensuring smooth functioning of all services, tenant satisfaction, visitor experience, safety compliance, and operational excellence.<br> Responsibilities :<br>Supervise and ensure the efficient daily operations of the mall (cleaning, security, maintenance, customer services). Coordinate with all departments to maintain smooth workflow. Act as the primary point of contact for tenants, addressing concerns and resolving issues.4. Ensure tenants’ compliance with mall policies and operational standards5. Oversee preventive and corrective maintenance plans for all facilities (HVAC, elevators, firefighting, plumbing, electrical systems).6. Ensure readiness and functionality of emergency and safety systems.7. Implement and monitor safety and security procedures across the mall.8. Ensure compliance with health, safety, and fire regulations9. Lead, supervise, and motivate operations staff (security, housekeeping, maintenance, customer service).10. Provide ongoing training and development to enhance team performance.11. Monitor operational budgets and control costs.12. Recommend cost-saving initiatives and operational efficiency improvements13. Prepare regular reports on mall performance (occupancy, footfall, maintenance, incidents).14. Provide recommendations and feedback to senior management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, or a related field. Minimum 9 years of relevant experience, with at least 3 years in a managerial role within malls, retail complexes, or large facilities. Strong leadership and team management skills. Good knowledge of health and safety regulations. Proficiency in MS Office and report writing. Strong problem-solving and decision-making abilities.<br>Interested candidates should submit their CV and mention "Operations ’Manager" in the email subject line to hr@20west-eg.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The OCC Controller is responsible for overseeing and regulating real-time train operations to ensure safe, reliable, and punctual service across the mainline and depot. The role involves continuous monitoring of train movements, execution of incident response procedures, management of traction power systems, and coordination with the OCC Duty Chief Controller, depot teams, and maintenance teams. By applying operational regulations and maintaining effective communication, the OCC Controller plays a vital role in ensuring service continuity, safety compliance, and operational excellence.</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Train Operations Supervision</b></p><br><br><p>• Oversee train movements and ensure adherence to the operational timetable.</p><br><br><p>• Monitor train injection and removal according to the timetable.</p><br><br><p>• Implement train short-loops or turnbacks based on instructions from the OCC Duty Chief Controller.</p><br><br><p>• Allocate and inject spare or hot standby trains as required to maintain service frequency.</p><br><br><p><b>Incident &amp; Traffic Regulation</b></p><br><br><p>• Apply appropriate regulation actions to minimize train delays and maintain headways.</p><br><br><p>• Manage operational incidents and degraded service scenarios to restore normal operations swiftly.</p><br><br><p>• Take real-time notes during incidents to support post-incident reporting.</p><br><br><p><b>Service Quality &amp; Passenger Comfort</b></p><br><br><p>• Monitor onboard conditions to ensure passenger comfort and safety.</p><br><br><p>• Coordinate train exchanges for defective or non-compliant trains in service.</p><br><br><p>• Inform Customer Information Officers of traffic conditions to enable timely public announcements.</p><br><br><p><b>Coordination &amp; Communication</b></p><br><br><p>• Maintain effective communication with the OCC Duty Chief Controller, depot staff, and maintenance teams.</p><br><br><p>• Assist the OCC Duty Chief Controller in preparing reports and correspondence.</p><br><br><p>• Instruct and guide shunting drivers according to operational needs.</p><br><br><p>• Interface with other units for PTW (Permit to Work) management and take over responsibilities when necessary.</p><br><br><p>Depot Operations &amp; Movement Management</p><br><br><p>• Define track allocations for trains entering or leaving the depot.</p><br><br><p>• Coordinate train exchanges and movements between the mainline and depot.</p><br><br><p>• Manage shunting, stabling, and unstabling sequences based on maintenance priorities.</p><br><br><p>• Oversee depot route movements and train wash scheduling.</p><br><br><p>• Program and monitor manual and automatic washing track operations in coordination with traffic operations.</p><br><br><p><b>Traction Power &amp; Energy Network Control</b></p><br><br><p>• Control and supervise traction power systems, including HV, MV, and LV networks for both the line and depot.</p><br><br><p>• Configure the depot power network for maintenance or degraded operation scenarios without affecting train movements.</p><br><br><p>• Respond to emergencies by shutting down traction power upon request from drivers or the OCC Duty Chief Controller.</p><br><br><p>• Manage power supply to depot areas (stabling and depot tracks) in coordination with the Maintenance Department.</p><br><br><p><b>Maintenance Coordination</b></p><br><br><p>• Follow up on maintenance activities to ensure rolling stock availability.</p><br><br><p>• Align train circulation with maintenance priorities and schedules.</p><br><br><p>Compliance and Standards</p><br><br><p>• Apply and enforce all Standard Operating Procedures (SOPs), safety protocols, and operational regulations.</p><br><br><p>• Ensure all actions align with company policies, service level targets, and safety standards.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:&nbsp;</b></p><br><br><p>•Bachelor’s degree in Engineering, preferably in Electrical, Mechatronics, or Communications.</p><br><br><p>•Fluent in Arabic with a very good command of English.&nbsp;</p><br><br><p><b>KNOWLEDGE:&nbsp;</b></p><br><br><p>•High level of computer literacy, with the ability to operate and navigate specialized software and control systems used in transport operations.</p><br><br><p>•Strong interpersonal and communication skills, with the ability to coordinate effectively across multidisciplinary teams.</p><br><br><p>•Sound understanding of electrical engineering fundamentals relevant to control and operations environments.</p><br><br><p>•Familiar with the use of operational monitoring tools and systems within industrial or transport-related settings.</p><br><br><p><b>EXPERIENCE:&nbsp;</b></p><br><br><p>•3 - 5 years of relevant experience, ideally within the railway, metro, or transportation sector.</p><br><br><p>•Prior involvement in control center operations, railway signaling, or train dispatching is advantageous.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Operational Focus: Maintains constant attention to real-time train movements and service conditions, ensuring alignment with timetables and operational priorities.</p><br><br><p>•Crisis Management: Remains calm and decisive during service disruptions or incidents, applying appropriate regulations and coordinating recovery actions to restore normal operations effectively.</p><br><br><p>•Clear Communication: Communicates promptly and clearly with the OCC Duty Chief Controller, maintenance teams, and stations teams, ensuring all parties are informed and aligned in real time.</p><br><br><p>•Safety and Compliance Orientation: Consistently adheres to SOPs and safety protocols, proactively addressing any deviations to maintain a safe environment for passengers and staff.</p><br><br><p>•Technical Agility: Demonstrates confidence and precision in managing power systems, train movements, and control software tools, especially during emergency configurations or degraded modes.</p><br><br><p>•Team Coordination: Collaborates seamlessly with depot staff, train drivers, and other OCC staff to manage train flows, washing schedules, and power operations with minimal disruption.</p><br><br><p>•Resilience and Multi-tasking: Handles high-pressure situations with composure, effectively managing multiple concurrent tasks such as incident reporting, train exchanges, and depot routing.</p><br><br><p>•Service Orientation: Maintains a customer-first mindset by ensuring timely communication of service changes to customer service teams and upholding comfort and safety standards for passengers.</p><br><br><p>•Detail-Oriented Reporting: Accurately documents incidents and operational activities to support traceability, performance monitoring, and continuous improvement.</p><br><br><p>•Initiative and Responsiveness: Takes proactive steps to prevent delays or disruptions and responds swiftly to operational instructions and evolving scenarios.</p><br><br><br> </div>

Create, modify, disable, and manage user accounts across Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and business applications Manage user permissions, security groups, shared mailboxes, and access requests in accordance with company policies Support employee onboarding and offboarding, including account provisioning, access management, and IT asset allocation Perform system updates, software deployments, security patches, and firmware upgrades Monitor IT systems and infrastructure health and proactively resolve performance and reliability issues Troubleshoot and resolve hardware, software, network, and user access issues Maintain accurate IT documentation, user records, and system configurations Follow IT security policies and best practices to ensure secure and reliable operations<br><br>Requirements<br><br>2-3 years of experience in IT Operations, System Administration, or a related role Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365Good understanding of user access management, permissions, security groups, and IT support processes Basic knowledge of Windows Server, networking, system troubleshooting, and IT security Strong troubleshooting and problem-solving skills Good communication and teamwork skills<br><br>Benefits<br><br>Hybrid Working Model Social and Medical Insurance Flexible working Environment Transportation

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology and transformation.</p> <p>As the largest shared services organisation in the global telco industry, with 30,000 FTE, our portfolio of next-generation solutions and services is designed in partnership with customers across Vodafone Group, local markets and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco companies and technology companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model that brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, the UK, Germany and Ireland. We also have a network of teams in the Czech Republic, Italy, Greece and Portugal.</p> <h4>About this role</h4> <p>We are seeking an infrastructure security specialist to support the security, resilience and compliance of critical IT infrastructure. You will help maintain cybersecurity standards, monitor and remediate risks, investigate threats, manage vulnerabilities and strengthen security controls across Microsoft infrastructure, cloud services, servers and data centre environments.</p> <p>This role is suited to an experienced IT security professional with practical knowledge of Microsoft technologies, infrastructure services, cloud platforms, vulnerability management and security incident response.</p> <h4>What you’ll do</h4> <ul> <li>Drive compliance with cybersecurity standards and applicable security policies.</li> <li>Monitor security posture and coordinate the remediation of identified risks.</li> <li>Monitor the health and operation of security telemetry tools, including Microsoft Defender for Endpoint, Microsoft Defender for Identity and Mandiant.</li> <li>Investigate threat alerts and support appropriate response actions.</li> <li>Manage vulnerability remediation and operating system patching compliance using Microsoft Threat and Vulnerability Management and Qualys.</li> <li>Act as the single point of contact for relevant cybersecurity stakeholders.</li> <li>Conduct security risk assessments and maintain risk management activities.</li> <li>Manage compliance with member server and domain controller hardening standards.</li> <li>Complete risk, security and impact assessments.</li> <li>Support account lifecycle management.</li> <li>Coordinate technology asset onboarding and offboarding activities.</li> <li>Maintain ACLxRAY and conduct permissions reviews.</li> <li>Define and manage secure build processes and system-compromise recovery procedures.</li> <li>Identify opportunities to improve security controls.</li> <li>Support security incident response activities.</li> </ul> <h4>Who you are</h4> <ul> <li>You have at least six years of experience in IT security, infrastructure or IT support.</li> <li>You have strong knowledge of Microsoft systems and technologies.</li> <li>You understand cloud and virtualisation technologies, including Microsoft Azure, Microsoft 365, VMware and server hardware.</li> <li>You have detailed technical knowledge of infrastructure services and components, including Active Directory, DHCP, DNS and Windows Server.</li> <li>You understand configuration management and automated deployment practices.</li> <li>You have experience interpreting and applying IT security requirements and related policies.</li> <li>You can investigate security alerts, assess technical risks and work collaboratively with relevant stakeholders to support remediation.</li> <li>You approach security, compliance and incident management in a structured and accountable way.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>The opportunity to work across infrastructure security, cloud security and cyber risk management.</li> <li>Exposure to enterprise security technologies, including Microsoft Defender, Mandiant, Qualys and Microsoft Threat and Vulnerability Management.</li> <li>Experience supporting the protection and resilience of Microsoft infrastructure, cloud services, Windows servers and data centre environments.</li> <li>The opportunity to contribute to vulnerability remediation, security compliance and incident response activities.</li> <li>Collaboration with technical and cybersecurity stakeholders on controls, assessments and risk reduction.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced security posture monitoring and risk remediation coordination.</li> <li>Threat alert investigation using enterprise telemetry and detection tools.</li> <li>Vulnerability management and patch compliance across complex IT environments.</li> <li>Server and domain controller hardening against established security standards.</li> <li>Secure build management and system-compromise recovery practices.</li> <li>Security risk assessment, impact assessment and incident response techniques.</li> <li>Asset lifecycle, account lifecycle and access permission governance.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender expression, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, Indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socioeconomic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future: a more connected, inclusive and sustainable world. As a dynamic global community, it is our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate to connect people, businesses and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p> <h4 class="header-ribbon">About the Company</h4> <p></p><p>At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.</p> <p>We believe that, when working together, humanity and technology can find the answers and create a better future for all.</p> <p>Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.</p> <p></p>

<p>SHEHABCO is seeking to hire a Sales Engineer experienced in Light current systems (Fire Alarm, CCTV, Access Control, Intrusion, …etc.)</p><p><strong>Duties and Responsibilities:</strong></p><ul><li>Contacting new/potential customers and developing relationships.</li><li>Meet customers, introduce the company and its services, send out introductory letters and make a routine follow-up to generate inquiries.</li><li>Regularly follow up with customers to convert proposals to orders.</li><li>Process orders including final costing, supplier orders, and coordinate with logistics and the technical team on issues relating to delivery, installation, and project completions.</li><li>Routinely meeting customers to address any issues related to delivery and installation.</li><li>Ensure customer satisfaction is achieved through timely projects completion, professionalism, and efficiency.</li><li>Prepare internal weekly reports, forecasting, and other routine reports on a timely basis and as requested from time to time by the Sales Manager.</li><li>Ensure good relations are maintained with customers, suppliers, and all members of staff at all levels.</li><li>Manage the presentations, seminars, and lead technical meetings with clients.</li><li>Assist in the identification and development of new channel partners in the territory.</li><li>Develop and manage relationships with customers’ and partners’ technical staff.</li><li>Managing product evaluations and developing adoption plans.</li><li>Good organization skills with the ability to multi-task and priorities under pressure.</li><li>Perform other assigned duties as deemed necessary by their supervisor.</li></ul><p>&nbsp;</p><p><strong>Qualifications: </strong></p><ul><li>Bachelor's degree in Engineering (communication &amp; Electronics).</li><li>Experience from 3 to 8 years.</li><li>Excellent command of written and spoken English is a must.</li><li>Strong customer service skills.</li><li>Proven negotiation and influencing skills.</li><li>Self-motivated, with excellent planning and organizational skills.</li></ul><p><br></p><p>Interested candidates are kindly requested to send their updated CVs to <strong>hr@shehabco.net</strong> writing job title in the subject field.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>The MCC Engineer is responsible for monitoring maintenance activities, managing technical defects, and coordinating responses to ensure the continuous safety and operational reliability of railway systems. Acting as a critical link between Operations, Maintenance, and Customer Service teams, the engineer ensures timely resolution of faults, accurate system documentation, and effective execution of maintenance plans to support uninterrupted and safe transit services.</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>System Monitoring &amp; Fault Management</b></p><br><br><p>•Monitor real-time system alarms and reported failures across the mainline, stations, and depots.</p><br><br><p>•Log, classify, and track technical issues using the Maintenance Management System (MMS).</p><br><br><p>•Ensure accurate and timely data entry related to service requests, fault resolutions, and asset performance.</p><br><br><p><b>Emergency &amp; Incident Coordination</b></p><br><br><p>•Coordinate immediate technical responses to system faults or critical incidents.</p><br><br><p>•Support safe system recovery in coordination with operations and field teams.</p><br><br><p>•Provide incident updates and technical feedback to assist in investigations and Root Cause Analysis (RCA).</p><br><br><p><b>Preventive Maintenance Oversight</b></p><br><br><p>•Oversee the execution of preventive maintenance schedules to ensure tasks are completed on time.</p><br><br><p>•Track maintenance status in the MMS and follow up on overdue or incomplete activities.</p><br><br><p><b>Communication &amp; Stakeholder Coordination</b></p><br><br><p>•Maintain clear and continuous communication with station personnel and maintenance teams regarding equipment status and safety concerns.</p><br><br><p>•Collaborate with internal departments to facilitate smooth operational support during service disruptions.</p><br><br><p><b>Reporting &amp; Compliance</b></p><br><br><p>•Prepare daily and periodic reports on maintenance performance, system availability, and asset health.</p><br><br><p>•Participate in audits, inspections, and safety assessments to ensure compliance with SOPs and safety standards.</p><br><br><p>•Support project activities and perform additional duties in line with operational priorities, including shift work on nights, weekends, and holidays.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p><b>required within the job role.</b></p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in Engineering (Mechanical, Electrical, or related fields).</p><br><br><p>•Fluent in Arabic &amp; English, French is a plus.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Working knowledge of both mechanical and electrical systems.</p><br><br><p>•Proficient in Microsoft Office tools (Excel, Word, PowerPoint).</p><br><br><p>•Competent in the use of Maintenance Management Systems (preferably MMS/Maximo).</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•3-5 years of relevant experience in technical or engineering roles.</p><br><br><p>•Experience in rail, metro, or transportation environments preferred.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•Effective Communication: Able to communicate clearly with both technical teams and management; fluent in English (spoken and written).</p><br><br><p>•Operational Awareness: Demonstrates understanding of railway systems and public service expectations.</p><br><br><p>•Stress Management: Performs well under pressure in emergency or time-sensitive scenarios.</p><br><br><p>•Collaboration: A reliable team player who fosters cooperation across departments.</p><br><br><p>•Problem-Solving &amp; Decision-Making: Strong analytical skills and the ability to resolve issues with minimal supervision.</p><br><br><p>•Procedural Discipline: Follows standard operating procedures, method statements, and contributes to technical documentation.</p><br><br><p>•Adaptability: Willingness to work flexible schedules including night shifts, weekends, and holidays.</p><br><br><p>•Innovation &amp; Initiative: Proactive in suggesting improvements and applying creative thinking to technical challenges.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The <b>Head of Quality, Regulatory &amp; SHE</b> executes and governs market-level compliance, quality assurance, safety protocols, and regulatory strategy across Egypt and the North Africa Network in alignment with corporate standards and local health authority requirements. The role combines hands-on operational leadership over <b>Quality Operations</b> and <b>Safety, Health &amp; Environment (SHE)</b> with executive management of the <b>Regulatory Affairs team</b>, while serving as a full-seated member of the local Leadership Team to align risk management with strategic commercial objectives.</p><br><br><p><b>Your Impact:</b></p><br><br><p><b>1. Leadership Team Governance &amp; Strategic Alignment</b></p><br><br><ul><li><b>Executive Representation:</b> Serves as a core member of the Leadership Team, representing Quality, Regulatory, and SHE interests across all commercial and operational initiatives.</li><li><b>Management Reviews &amp; Risk Governance:</b> Conducts periodic management reviews on Quality Management System (QMS) performance, maintaining territory risk reports and monitoring mitigation progress for senior management.</li><li><b>Industry &amp; Stakeholder Engagement:</b> Collaborates with local health authorities, trade associations (e.g., Mecomed, GHWP), and regional leadership to shape regulatory strategies and industry standards.</li></ul><br><p><b>2. Quality Operations (Hands-On Execution)</b></p><br><br><ul><li><b>QMS &amp; Corporate Quality:</b> Ensures full compliance with Regional QMS, Divisional Directives, and complaint management KPIs.</li><li><b>Supply Chain Quality:</b> Oversees local supply chain quality and warehousing protocols, managing product returns, lot restrictions, quarantines, cargo insurance claims, and temperature deviation investigations.</li><li><b>Post-Market Surveillance &amp; Safety Actions:</b> Acts as the primary local contact for Safety Board notifications, reportable incidents (PRI), potential safety issues (PSI), and Corrective Field Actions (CFA) / Product Removals in coordination with RCSC Dubai and local health authorities.</li></ul><br><p><b>3. SHE &amp; Site Security Operations (Hands-On Execution)</b></p><br><br><ul><li><b>Designated SHE &amp; Security Lead:</b> Functions as the local SHE Officer and Site Security Officer.</li><li><b>Operational Safety Execution:</b> Implements local environmental, health, and site security protocols, conducts compliance spot checks, and leads regular safety and compliance training sessions.</li></ul><br><p><b>4. Regulatory Team Leadership &amp; Oversight</b></p><br><br><ul><li><b>Team Direction &amp; Registration Strategy:</b> Directs the Regulatory team, allocating resources to build and execute the annual registration plan for medical devices and IVDs in Egypt and NAN countries.</li><li><b>Authority Submissions &amp; Approvals:</b> Owns product registration submissions, approvals, pre-importation clearances, promotional material approvals, and authority interactions with bodies like the Egyptian Drug Authority (EDA).</li><li><b>Regulatory Governance &amp; Intelligence:</b> Establishes tracking systems to provide complete visibility to Sales, Marketing, and Supply Chain teams, while analyzing regulatory changes to advise global and regional regulatory functions.</li></ul><br><p><b>Decision-Making Power &amp; Strategic Authority:</b></p><br><br><ul><li>Exercises decision-making authority to execute local compliance activities, product quarantines, or field actions in agreement with the General Manager and Regional Quality Manager.</li><li>Escalates critical compliance, quality, or regulatory risks directly to top management and regional compliance leadership.</li><li>Recommends and manages resource allocations for quality, regulatory, and SHE initiatives across the network.</li></ul><br><p><b>Key Internal &amp; External Work Relationships:</b></p><br><br><ul><li><b>Internal:</b> General Manager, Leadership Team members, Directors/Function Heads, Regional Quality &amp; Regulatory leads, Group SHE Partner, and the Africa Legal, Compliance &amp; Risk Chapter.</li><li><b>External:</b> Local Regulatory Authorities (e.g., EDA), Regional Distributors, 3PL Logistics Partners, Service Providers, and Industry Bodies (Mecomed, GHWP).</li></ul><br><p><b>Who you are</b></p><br><br><ul><li>You hold a BSc degree in life sciences </li><li>Extensive background in Quality Management Systems (QMS), regulatory submission frameworks (EDA/IVD/Medical Devices), and SHE guidelines in pharmaceutical, diagnostics, or life sciences sectors.</li><li>Proven track record of successfully managing major regulatory inspections</li><li>Strong analytical, risk management, and audit fieldwork experience, with proven skills in supplier assessment and deviation investigations.</li><li>Executive communication, negotiation, and leadership skills to engage effectively with regulatory authorities.</li><li>You demonstrate strong analytical skills to assess performance &amp; impact, build and assess commercial models &amp; identify strategic opportunities.</li><li>You are customer centric and are able to analyze to understand the unmet medical needs</li><li>You have advanced interpersonal, relationship building, communication and presentation skills</li><li>You are resulted oriented and possess advanced negotiation skills, are able to apply logical reasoning and influence</li><li>You are able to solve problems and take decision</li><li>You fluently speak and write in English <br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

<p><strong>Internship Overview</strong></p><p>We are seeking a motivated recent graduate in IT, networking, or a related field to join our team as an Intern in IT Network and Technical Support. This role provides hands-on experience in network administration, system configuration, and end-user support under the guidance of senior IT staff, with a clear path toward potential full-time employment.</p><p><strong>&nbsp;</strong></p><p><strong>Intern Requirements</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field (fresh graduate with 0–1 year of experience)</p></li><li><p>Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs)</p></li><li><p>Familiarity with Windows Server environments and Active Directory (users, groups, basic GPOs)</p></li><li><p>Interest in VPNs, storage systems, and network security</p></li><li><p>Strong problem-solving skills and attention to detail</p></li><li><p>Good communication and interpersonal skills</p></li><li><p>Ability to manage time effectively and prioritize tasks</p></li><li><p>Eagerness to learn and keep up with rapid advancements in technology</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Intern Duties and Responsibilities</strong></p><ul><li><p>Assist with installation, configuration, and maintenance of computer hardware and peripherals</p></li><li><p>Support software installation, configuration, and basic troubleshooting according to specifications</p></li><li><p>Provide daily technical support to end users (password resets, account unlocks, basic connectivity issues)</p></li><li><p>Assist in maintaining local networks and monitoring network performance</p></li><li><p>Support domain controller administration tasks (user/group management, basic GPO application)</p></li><li><p>Help configure and monitor storage systems under supervision</p></li><li><p>Participate in routine system maintenance, including hardware upgrades and component replacements</p></li><li><p>Test and verify hardware and peripherals to ensure they meet requirements; document test results</p></li><li><p>Monitor equipment performance and report anomalies to senior staff</p></li><li><p>Assist in analyzing user needs and recommending appropriate hardware/software solutions</p></li><li><p>Support implementation of security and privacy measures for networks and systems</p></li><li><p>Help prepare and deliver basic training materials for new software/hardware</p></li><li><p>Troubleshoot and resolve technical issues promptly, escalating complex problems as needed</p></li><li><p>Maintain accurate records/logs of repairs, fixes, and system changes</p></li><li><p>Assist in maintaining hardware and software inventory</p></li><li><p>Identify equipment shortages and support the procurement process by preparing order requests</p></li><li><p>Contribute to disaster recovery planning and documentation activities</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Learning Outcomes</strong></p><p>By the end of this internship, you will gain practical experience in:</p><ul><li><p>Active Directory and Windows Server administration</p></li><li><p>Network configuration and troubleshooting</p></li><li><p>Storage and backup systems</p></li><li><p>IT security best practices</p></li><li><p>End-user support and ticketing systems</p></li><li><p>Documentation and inventory management</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><strong>Internship Overview</strong></p><p>We are seeking a motivated recent graduate in IT, networking, or a related field to join our team as an Intern in IT Network and Technical Support. This role provides hands-on experience in network administration, system configuration, and end-user support under the guidance of senior IT staff, with a clear path toward potential full-time employment.</p><p><strong>&nbsp;</strong></p><p><strong>Intern Requirements</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field (fresh graduate with 0–1 year of experience)</p></li><li><p>Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs)</p></li><li><p>Familiarity with Windows Server environments and Active Directory (users, groups, basic GPOs)</p></li><li><p>Interest in VPNs, storage systems, and network security</p></li><li><p>Strong problem-solving skills and attention to detail</p></li><li><p>Good communication and interpersonal skills</p></li><li><p>Ability to manage time effectively and prioritize tasks</p></li><li><p>Eagerness to learn and keep up with rapid advancements in technology</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Intern Duties and Responsibilities</strong></p><ul><li><p>Assist with installation, configuration, and maintenance of computer hardware and peripherals</p></li><li><p>Support software installation, configuration, and basic troubleshooting according to specifications</p></li><li><p>Provide daily technical support to end users (password resets, account unlocks, basic connectivity issues)</p></li><li><p>Assist in maintaining local networks and monitoring network performance</p></li><li><p>Support domain controller administration tasks (user/group management, basic GPO application)</p></li><li><p>Help configure and monitor storage systems under supervision</p></li><li><p>Participate in routine system maintenance, including hardware upgrades and component replacements</p></li><li><p>Test and verify hardware and peripherals to ensure they meet requirements; document test results</p></li><li><p>Monitor equipment performance and report anomalies to senior staff</p></li><li><p>Assist in analyzing user needs and recommending appropriate hardware/software solutions</p></li><li><p>Support implementation of security and privacy measures for networks and systems</p></li><li><p>Help prepare and deliver basic training materials for new software/hardware</p></li><li><p>Troubleshoot and resolve technical issues in a timely manner, escalating complex problems as needed</p></li><li><p>Maintain accurate records/logs of repairs, fixes, and system changes</p></li><li><p>Assist in maintaining hardware and software inventory</p></li><li><p>Identify equipment shortages and support the procurement process by preparing order requests</p></li><li><p>Contribute to disaster recovery planning and documentation activities</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Learning Outcomes</strong></p><p>By the end of this internship, you will gain practical experience in:</p><ul><li><p>Active Directory and Windows Server administration</p></li><li><p>Network configuration and troubleshooting</p></li><li><p>Storage and backup systems</p></li><li><p>IT security best practices</p></li><li><p>End-user support and ticketing systems</p></li><li><p>Documentation and inventory management</p></li></ul><p><strong>&nbsp;</strong></p>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>The role is to report directly to the Director, Head of Building Management (PAMS), representing the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property management services, operations, and transitions management (which involves taking the building into a multi-let asset), in accordance with industry best practices.</p> <p>The candidate will also be responsible for business development to grow and oversee the property management operations and property management consultancy of the department for East Cairo.</p> <p>The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&Ls; prepare and submit weekly, monthly, quarterly, and annual reports to the clients; prepare governance documents, property operations plans, guidelines, property regulations/rules, policies and procedures, procurement requests for approvals, etc. The candidate shall be knowledgeable and confident enough to lead a team and consult with clients, tenants, and contractors, exercising good negotiation skills with experienced professionals in local, regional, and multinational organisations. Ensure the FM service providers adhere to their KPI and SLA requirements; and abide by any relevant authorities, all laws, decrees, local municipality codes of practice and legislation of Egypt.</p> <p>The candidate will be responsible for the maintenance and accuracy of the property management systems (CRM/BMS/CAFM/BIM) and ensure that the FM service providers keep systems up to date and that the FM staff receive full training and advice on using the systems.</p> <p>The candidate will be responsible for liaising and advising the clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing or cascading directives that will affect the day-to-day operations of the site.</p> <p>The candidate will have a close working relationship with the clients, technical managers (MEP & Arch), administrator, FM service providers, leasing agents, and other stakeholders to ensure effective communication and teamwork/synergy between the various parties.</p> <p>The candidate will be responsible for reviewing the client’s contract with the FM service providers, ensuring the proficient delivery of the scope of works and specification of services detailed within them, so that all activities required are in place to operate the property efficiently and effectively.</p> <p>The candidate will facilitate and undertake property and asset management services of the property, which includes but is not limited to the following:</p> <ul> <li><strong>a)</strong> HSE requirements and building inspections (including permits, method statements for works, HSE tenant representation & communication, fire drill planning and fit-out supervision, etc.)</li> <li><strong>b)</strong> Policies and procedures</li> <li><strong>c)</strong> New leases & lease renewals and variations</li> <li><strong>d)</strong> Tenant database management (contacts/documents/correspondence)</li> <li><strong>e)</strong> Management of the site-based team, TFM service providers, front of house, stakeholders, etc.</li> <li><strong>f)</strong> Document control</li> <li><strong>g)</strong> FM strategy/management and verification of the PPM maintenance (including specialist maintenance and communication where necessary to tenants)</li> <li><strong>h)</strong> Cleaning (internal and external schedules and operational plans and any necessary communications to tenants)</li> <li><strong>i)</strong> Security management plan (SMP) (in coordination with the security service provider. This should include SOPs as well as emergency evacuation planning for various incidents including fire, bomb, terrorism. The SMP will also cover access control, CCTV, control room monitoring, roaming inspections, carpark management, etc.)</li> <li><strong>j)</strong> Parking management and allocation</li> <li><strong>k)</strong> Waste collection strategy</li> <li><strong>l)</strong> Office deliveries</li> <li><strong>m)</strong> Front of house service and delivery</li> <li><strong>n)</strong> Post room</li> <li><strong>o)</strong> Food deliveries</li> <li><strong>p)</strong> Oversight of the communal facilities (business centre, auditorium, gym, and cafeteria)</li> <li><strong>q)</strong> Business continuity planning (BCP)</li> <li><strong>r)</strong> Oversight of client issued invoicing (for rental, service charge, late fees, returned cheques, etc.)</li> <li><strong>s)</strong> Collections (for rent/service charge and receipting)</li> <li><strong>t)</strong> Coordination of required client payments for invoiced OPEX</li> <li><strong>u)</strong> Procurement strategy for OPEX and CAPEX</li> <li><strong>v)</strong> Client reporting (monthly/annually)</li> <li><strong>w)</strong> Preparations for special occasions – Ramadan, National Day, Christmas, etc.</li> <li><strong>x)</strong> Cyclical reporting (input and compilation of information regarding property management, leasing, finance, HSE and legislative requirements, risks, facility management, energy management, tenant fit out)</li> <li><strong>z)</strong> Fees and violations to be applied to tenants in the property</li> </ul> <p>The candidate, via a traffic light system, shall itemise all property HSE issues including but not limited to access/egress, pedestrian access to the property and carpark, evacuation routes, safe lines of sight, turning points, common area furniture and seating, power outlets, fixtures and fittings, staircases, material specification, alarm systems, emergency lighting systems, lift operations, non-slip surfaces, glazing issues, handrails, access control, emergency equipment, incident and accident report actions, etc.; and use best endeavors to follow up and resolve all issues.</p> <p>The candidate will pre-qualify and evaluate contractors or vendors to contract directly with the client for the maintenance and security of the property. The candidate shall prepare the information required to tender which includes but is not limited to scope, specifications, service level agreements, key performance indicators, etc.; however, the commercial Request for Proposal (RFP) process shall be run through the client’s central procurement department.</p> <h4>Requirements:</h4> <p>The ideal candidate must have 10 years of property management experience, with a minimum of 5 years managing mixed-use and malls, high-rise operational commercial, office, and/or residential buildings in Egypt; and must hold relevant masters, postgraduate, or undergraduate degrees and/or associated accreditations. The candidate should have a working knowledge of building operations, property and asset management, FMMA - managing facilities management service providers, transitions management, functionality of property management systems and interfacing with clients, stakeholders, and tenants.</p> <h4>Skills required:</h4> <ul> <li>Ethics and business acumen</li> <li>Graduate degrees and/or relevant accreditations</li> <li>Minimum 5 years of mall management experience (mall manager level or above)</li> <li>Experience in the GCC region including mall development, mall launching/opening and mall renovation</li> <li>Mixed-use development experience and knowledge of the retail real estate industry</li> <li>Experience with luxury segment of the market</li> <li>Good understanding of mall operations and associated policies and procedures</li> <li>Good understanding of mall marketing, advertisement, and promotions</li> <li>Operationally astute and proficient</li> <li>Transitions management experience</li> <li>Experience working directly for and on behalf of a landlord or client</li> <li>Microsoft Word, Excel, PowerPoint</li> <li>Fluent English (verbal and written); ability to speak Arabic an advantage</li> <li>Excellent telecommunication and customer service</li> <li>Experience of using property management CRM systems</li> </ul> <h4>Location:</h4> <p>On-site – Cairo, Egypt</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.</p></p><p></p>