School Management jobs

<p><h4>Job responsibilities & duties:</h4> <p><strong>Coordinate and manage communication</strong> between our marketing department and all other departments to ensure smooth workflow and alignment.</p> <p><strong>Act as a key point of contact</strong> between marketing team and external stakeholders, suppliers, and partners.</p> <p><strong>Prepare professional creative presentations, reports, meeting materials,</strong> and marketing documents with high attention to detail.</p> <p><strong>Analyze market trends and competitor activities</strong> to identify opportunities.</p> <p><strong>Follow up on project timelines, deliverables, approvals,</strong> and cross-functional requirements to ensure timely execution.</p> <p><strong>Maintain the company’s brand image</strong> and ensure consistency across all marketing materials.</p> <p><strong>Support social media coordination</strong> by monitoring content plans, campaign timelines, and communication with digital teams.</p> <p><strong>Assist in handling marketing budgets, purchase requests, invoices,</strong> and basic financial coordination related to marketing operations.</p> <p><strong>Support the department</strong> with administrative and operational tasks whenever required.</p></p><p></p>

<p>We are a fast-growing <strong>modest fashion brand</strong> committed to delivering high-quality products and an exceptional shopping experience to our customers. We are looking for a highly organized and proactive <strong>Senior E-commerce Operations Supervisor</strong> to lead our online operations team.</p><p>The ideal candidate will be responsible for managing the end-to-end order fulfillment process, coordinating with shipping partners, overseeing inventory accuracy, reducing return rates, and ensuring an outstanding customer experience.</p><p>This role requires strong leadership, attention to detail, analytical thinking, and hands-on experience with e-commerce operations, preferably using Shopify.<br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead and manage the E-commerce Operations team to ensure daily targets are achieved.</p></li><li><p>Supervise the daily fulfillment and shipping process for all online orders.</p></li><li><p>Coordinate with shipping companies and couriers to ensure timely deliveries.</p></li><li><p>Monitor shipment status and resolve delivery issues promptly.</p></li><li><p>Manage product returns, investigate return reasons, and communicate customer feedback to relevant departments.</p></li><li><p>Prepare daily, weekly, and monthly operational reports.</p></li><li><p>Register and update shipment records accurately on the system.</p></li><li><p>Receive cash collections from shipping companies and reconcile them with delivered orders.</p></li><li><p>Submit sales and returns reports to the Finance department.</p></li><li><p>Manage the receiving process for online inventory.</p></li><li><p>Oversee product inspection and quality checks before shipping.</p></li><li><p>Conduct periodic inventory counts and ensure inventory accuracy.</p></li><li><p>Report fast-moving products with low stock before stock-outs occur.</p></li><li><p>Work closely with Customer Service, Warehouse, Marketing, and Finance teams to improve operational efficiency.</p></li><li><p>Identify opportunities to improve fulfillment processes and customer satisfaction.<br></p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Daily order fulfillment and shipping speed.</p></li><li><p>Order accuracy.</p></li><li><p>On-time shipment rate.</p></li><li><p>Return rate reduction.</p></li><li><p>Inventory accuracy.</p></li><li><p>Timely reporting of low-stock fast-moving products.</p></li><li><p>Customer feedback collection and reporting.</p></li><li><p>Accuracy of sales, returns, and cash reconciliation.</p></li><li><p>Team productivity and operational efficiency.</p></li></ul><p></p>

We are looking for a talented and energetic Social Media & PR Executive to join our team and help strengthen our brand presence, digital communication, and public relations activities. This is an on-site role for someone who is passionate about social media, content creation, PR, and building strong relationships with media, influencers, and key stakeholders. Key Responsibilities Develop and execute social media strategies across relevant platforms. Create engaging content, including posts, stories, campaigns, and other digital assets. Manage and grow the company's social media presence and online community. Coordinate PR activities, media relations, press releases, and brand communications. Build relationships with journalists, media outlets, influencers, and relevant industry partners. Support the planning and execution of events, product launches, and brand activations. Monitor social media trends, competitor activities, and industry developments. Track campaign performance and prepare regular reports with actionable insights. Collaborate with marketing, sales, and other internal teams to ensure consistent brand communication.<br>What We’re Looking For Proven experience in Social Media, PR, Communications, or Marketing. Strong understanding of social media platforms and digital marketing trends. Excellent communication and relationship-building skills. Strong copywriting and content creation abilities. Creative, proactive, organised, and able to manage multiple projects. Experience in the health, wellness, beauty, FMCG, or consumer brands is a plus. Ability to work on-site and collaborate effectively with the wider team.<br>If you are passionate about building brands, creating engaging content, and generating meaningful PR exposure, we would love to hear from you.

‏⁦### ???? We Are Hiring – HORECA Sales Supervisor<br>A company operating in the **Food Industry** is looking to hire:<br>???? **Job Title:** HORECA Sales Supervisor<br>### **Job Responsibilities:**<br>* Supervise the HORECA sales team and achieve sales targets.* Manage and follow up with clients including hotels, restaurants, cafés, and catering companies.* Develop new markets and acquire new clients to expand the customer base.* Monitor the sales team’s performance and daily visits.* Follow up on orders and collections while ensuring customer satisfaction.* Monitor market trends and competitors and provide regular sales reports.* Train, coach, and guide the sales team to improve overall performance.<br>### **Requirements:**<br>* Bachelor’s degree or relevant higher education.* **5–10 years of experience** in HORECA sales.* Previous experience in the **Food Industry** is required.* Previous experience in a sales supervisory role.* Strong communication, negotiation, and leadership skills.* Ability to achieve sales targets and work under pressure.<br>???? **Work Location:** Fifth Settlement, New Cairo<br>???? **To Apply:** Please send your CV with **“HORECA Sales Supervisor”** in the email subject line.<br>#Hiring #HORECA #Sales Supervisor #Sales Jobs #Food Industry #Jobs Egypt<br>[Apply / Job Advertisement](https://healthy-nova.net/public/Job Advertisement?utm_source=chatgpt.com)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>This is a full-time on-site role located in&nbsp;<strong>Cairo</strong>&nbsp;for a&nbsp;<strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering&nbsp;<strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of&nbsp;<strong>customer satisfaction</strong>.</p><br><p>Your&nbsp;<strong>day-to-day responsibilities</strong>&nbsp;will include:</p><br><ul><li> Handling customer interactions with&nbsp;<strong>efficiency</strong>&nbsp;and&nbsp;<strong>empathy</strong>.</li><li>️ Providing&nbsp;<strong>tailored solutions</strong>&nbsp;to meet customer needs.</li><li> Ensuring a&nbsp;<strong>positive customer experience</strong>&nbsp;through&nbsp;<strong>effective communication</strong>&nbsp;and&nbsp;<strong>professional phone etiquette</strong>.</li></ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><br><br>Qualifications<br><p><strong></strong><strong> We’re Hiring Talented People! </strong><strong></strong><br> <strong>Fresh Grads &amp; Dropouts</strong>&nbsp;are welcome to apply! </p><br><p>&nbsp;<strong>What we’re looking for:</strong></p><br><p>✅&nbsp;<strong>Fluency in English</strong>&nbsp;is a MUST! (B2/C1 level) <br> ✅ Strong skills in&nbsp;<strong>Customer Service</strong>&nbsp;&amp;&nbsp;<strong>Customer Support</strong>&nbsp;<br> ✅ Proven ability to&nbsp;<strong>enhance Customer Satisfaction</strong>&nbsp;&amp;&nbsp;<strong>Customer Experience</strong>&nbsp;<br> ✅&nbsp;<strong>Problem-solving</strong>,&nbsp;<strong>active listening</strong>, &amp;&nbsp;<strong>attention to detail</strong>&nbsp;<br> ✅ Experience in a&nbsp;<strong>customer-facing role</strong>&nbsp;and familiarity with&nbsp;<strong>CRM tools</strong>&nbsp;is a plus! ️<br> ✅&nbsp;<strong>Flexibility</strong>&nbsp;with&nbsp;<strong>night &amp; overnight shifts</strong>&nbsp;is essential <br> ✅ Proficiency in&nbsp;<strong>professional phone etiquette</strong>&nbsp;&amp;&nbsp;<strong>communication techniques</strong>&nbsp;is a plus </p><br><p> If you’re passionate about making a difference and love helping customers, we want YOU! </p><br><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

About the Company<br><br><br>Join Sorouh Developments and become part of a high-performing sales team.<br><br><br>About the Role<br><br><br>We’re Hiring | Senior Property Consultant<br><br><br>Responsibilities<br><br> • 3+ years of real estate sales experience. • Strong sales, negotiation, and communication skills. • Knowledge of the Egyptian real estate market. • Experience using CRM systems is a plus. • Bachelor’s degree is preferred.<br><br><br>Qualifications<br><br> • Bachelor’s degree is preferred.<br><br><br>Required Skills<br><br> • Strong sales, negotiation, and communication skills. • Knowledge of the Egyptian real estate market. • Experience using CRM systems is a plus.<br><br><br>Preferred Skills<br><br> • 3+ years of real estate sales experience.<br><br><br>Pay range and compensation package<br><br><br>Location: Cairo<br><br><br>Equal Opportunity Statement<br><br><br>If you’re passionate about real estate and achieving sales targets, we’d love to hear from

<ul><li><p>Identify potential locations for new fuel stations based on market demand and growth potential.</p></li><li><p>Conduct site screening and preliminary feasibility assessments.</p></li><li><p>Support negotiations with landowners, developers, and government authorities</p></li><li><p>Analyze traffic volumes, population density, urban development, and competitor activities.</p></li><li><p>Develop business cases and investment proposals for new fuel stations.</p></li><li><p>Maintain and update the pipeline of potential sites to support future network expansion opportunities.</p></li><li><p>Ensure compliance with company standards and regulatory requirements during site evaluation and acquisition activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor degree in Engineering or Business Administration</p></li><li><p>5-7 years of experience in retail fuels, network planning, real estate development, or strategic planning, preferably with fuel station companies.</p></li><li><p>Strong knowledge of MS Office (Excel, Word, PowerPoint, Outlook).</p></li><li><p>Language: Fluency in English (written and spoken).</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage comprehensive and effective quality systems and tests for all shifts. Participate in the planning of all the lab tests. Participate in the study and development of efficient tests. Ensure the product's quality and the extent of its conformity to the ISO 9001 Quality standards. Follow-up cases of non-conformity and classification of the non-conformity materials. Carry out Sampling of finished products to confirm the results of the lab tests. Assist in developing quality division and share any suggestions in this area. Carry out any examination required on the final product to ensure its conformity with the specifications required by the client in the production request. Make tests on the raw materials when received from the suppliers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Responsibilities of QC are according to RACI matrix that currently adopted in FINE Egypt.</p><p></p></section>

Company Description ALAANAK | شركة تسويق الكتروني | شركة اعلانك is a digital marketing agency that provides a range of creative and technical services, including motion graphics, graphic design, and website design and development. The company supports clients in building strong online brand identities through visually appealing and user-friendly digital assets. In addition to design services, ALAANAK offers comprehensive digital marketing and SEO solutions to enhance visibility and drive measurable results. Team members collaborate on integrated campaigns that combine creative content with performance-focused strategies. Role Description This is a full-time, on-site role based in Alexandria for a Social Media Marketing Specialist. The specialist will manage day-to-day social media activities, including planning, creating, and publishing content across multiple platforms in alignment with brand and campaign objectives. Responsibilities include developing social media calendars, monitoring engagement, responding to comments and messages, and optimizing content based on performance insights and trends. The role involves collaborating with designers and other marketing team members, coordinating paid and organic social campaigns, and preparing regular reports on reach, engagement, and conversions. The specialist will also contribute ideas to enhance brand awareness, support lead generation efforts, and ensure consistent messaging across all digital channels. Qualifications Strong skills in Social Media Marketing and Social Media Content Creation, with experience managing brand channels and campaigns. Knowledge of Digital Marketing and Marketing principles, including audience targeting, campaign planning, and performance analysis. Effective Communication skills, with the ability to collaborate across teams and engage online communities in a professional manner. Familiarity with social media analytics tools and platform insights (e.g., Meta Business Suite, Instagram Insights, Tik Tok Analytics). Ability to create and brief visual content in coordination with motion graphics and graphic design teams. Organizational skills and attention to detail, with the ability to manage multiple campaigns and deadlines. Previous experience in an agency or digital marketing environment is preferred. Relevant education in Marketing, Communications, Business, or a related field is beneficial.

Overview Is responsible for managing service operations at authorized service outlets. Their role includes ensuring parts availability, timely service delivery, and customer satisfaction while maintaining operational efficiency and compliance with company standards.<br>Job Description Manage service inquiries and ensure timely closure. Monitor parts availability and coordinate with inventory teams. Ensure service operations meet company standards and customer expectations. Track and report on service performance metrics. Collaborate with central teams for parts planning and support. Handle customer feedback and follow up on pending service issues.<br>Accountability and Responsibilities:Ensure high parts fill rate and minimal waiting time for parts. Monitor and improve inquiry closure time. Track turnover ratio and ensure efficient inventory usage. Achieve quarterly service and parts targets. Maintain individual performance and contribute to outlet development.

Responsibilities Develop and implement the business development and strategic partnerships strategy in alignment with the company’s growth objectives Manage and lead a team of business development professionals, providing ongoing coaching, mentorship, and performance guidance Research, identify, evaluate, and pursue new partnership opportunities with complementary organizations, including technology providers, industry associations, and prospective customers Lead the negotiation and development of partnership agreements that deliver mutual value and support long-term business objectives Work closely with marketing, sales, and product teams to incorporate partnership initiatives into broader go-to-market strategies and plans Track, assess, and analyze the performance of existing partnerships, identifying opportunities for improvement, optimization, or termination when necessary Maintain strong awareness of industry trends, competitive dynamics, and emerging market opportunities to inform and strengthen the company’s business development strategy Prepare and present regular reports, performance updates, and strategic insights on business development and partnership activities to senior leadership

<p>- Map the full territory and build qualified lead lists (cosmetics/perfume shops, salons, pharmacies, spas)<br>- Pitch and onboard new outlets onto the Mazaya B2B app, coaching first orders with strong baskets<br>- Own daily routing, visit plans, and accountability for your 3-person team<br>- Run joint field visits to coach pitch quality and close coverage gaps<br>- Gather market intelligence — competitor pricing, supplier landscape, and reasons vendors resist onboarding<br>- Take on the harder accounts yourself and lead by example<br></p><p><strong>Requirements</strong></p><p>- 4-5 years in field sales (B2B commerce or FMCG distribution) in Egypt<br>- 1+ year in a team lead or supervisory role<br>- Experience with a B2B/digital distribution platform strongly preferred (Cartona, Maksab, Taager, Capiter, Fatoora, or similar)<br>- Proven track record hitting personal sales targets while managing a team<br>- Sharp, analytical, and organised — comfortable with CRM and structured reporting<br>- Own transport and willingness to be in the field daily</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>• Analyze store observation programs and validate various store processes to enhance the&nbsp;<br>selection and display of products&nbsp;<br>• Evaluate all products to ensure compliance with merchandising standards&nbsp;<br>• Conduct meetings with vendors and suppliers to finalize product contracts and&nbsp;<br>commissions&nbsp;<br>• Maintain contacts with the vendors to ensure timely delivery of products and ensure&nbsp;<br>inventory plans are executed to meet the required standards&nbsp;<br>• Ensure the right products are allocated between different branches according to the retail&nbsp;<br>department requests considering promotions and best-selling products are featured in key&nbsp;<br>locations in the store&nbsp;<br>• Making weekly/ Monthly category level promotional plans&nbsp;<br>• Communicate with the Marketing Department to create a marketing strategy per category&nbsp;<br>and provide all necessary inputs to marketing for the respective category&nbsp;</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>* Manage daily accounting operations * Prepare monthly and annual financial reports * Review general ledger entries and account reconciliations * Manage budgeting, forecasting, and cash flow * Ensure compliance with Saudi accounting, tax, VAT, and ZATCA requirements * Coordinate with auditors and external consultants * Develop accounting policies and internal controls * Lead and support the accounting team A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.<br> Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.<br> Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.<br> A space for every personality: Love socializing?<br> You’ll thrive in our lively environment where conversation and connection are key.<br> Prefer quiet focus?<br> We’ve got dedicated Focus Rooms perfect for deep work.<br> Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.<br> * Bachelor’s degree in Accounting, Finance, or a related field * At least 7 years of accounting experience * At least 3 years in a managerial role * Mandatory experience working with Saudi companies or the Saudi market * Strong knowledge of Saudi VAT, taxation, and financial regulations * Experience with ERP and accounting systems * Strong Excel and reporting skills * Very Good command of English * Leadership and communication skills Candidates without Saudi accounting experience will not be considered.<br></span> </div>

Company Description Valor Real Estate – Egypt is a growing real estate company based in Cairo, focused on providing clients with professional, transparent, and reliable property services. The team supports buyers, sellers, investors, and tenants across residential and commercial properties. Valor Real Estate emphasizes market knowledge, client service, and efficient transaction support to help clients make informed decisions. The company values collaboration, integrity, and continuous improvement, creating an environment where team members can develop their skills and grow their careers.<br>Role Description This is a full-time, on-site Real Estate Admin / Social Media role based in Cairo, Egypt. The role involves supporting day-to-day real estate operations, including managing property listings, maintaining client databases, organizing documentation, and coordinating appointments and viewings. The position also includes handling social media activities, such as creating and scheduling posts, engaging with followers, responding to inquiries, and updating online property content. The Real Estate Admin / Social Media team member will collaborate closely with agents to ensure accurate listing information, timely communication with clients, and consistent branding across digital channels.<br>Qualifications<br>Strong administrative skills, including organizing documents, managing schedules, and maintaining accurate records. Proficiency with social media platforms (e.g., Facebook, Instagram, Tik Tok, Linked In) and basic content creation tools. Comfort with using computers and software such as MS Office, Google Workspace, and CRM systems or databases. Bayut and Dubizzle listing work experience is a plus Effective communication skills in English; Arabic language skills are highly beneficial. Attention to detail and ability to handle multiple tasks in a fast-paced environment. Customer service mindset, with professionalism in dealing with clients and colleagues. Interest in the real estate sector; prior experience in real estate or administrative roles is an advantage. Ability to work on-site in Cairo, Egypt, and collaborate positively within a team.

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.<br>At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.<br>We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team, you'll have the opportunity to work on exciting projects, learn from industry experts, and be part of a supportive and inclusive community.<br><br> Managing and overseeing AlAhly Momkn's IT infrastructure while leading a team of system administrators.<br> Ensure efficient system operations and optimal team performance.<br> Design, Install, configure, and maintain Windows-based servers and workstation environments.<br> Design, Install, configure, and maintain virtualization environment (VMware ESXi &VCenter)<br> Design, Install, configure, and maintain NAS and SAN storage.<br> Implementation and Configuration of Virtualization Desktop System, Remote Desktop System.<br> Perform regular system backups.<br> Manage user accounts, permissions, and access control.<br> Configure and manage network-related services, such as DNS, DHCP, and server firewalls.<br> <br><br><br>Requirements<br><br><br> Bachelor’s degree in engineering, Computer science, or a related IT field<br> 6-8 years of experience in System Administration.<br> Experience in Windows Servers, IBM storage, VMware, Veeam, Commvault & Kaspersky is a must.<br> Additional certifications (MCITP, VCP, VMCE) are often preferred.<br> Excellent problem-solving and communication abilities<br> Strong communication and collaboration skills to work effectively with cross-functional teams.<br> <br><br><br>Benefits<br><br> Embark on an exciting journey with the Fin tech Experts.<br> Join a workplace that actively encourages and supports all talents.<br> A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.<br> Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.<br><br>Skills: 3-4 years in Engineering or IT Application Support. <br> Fin-tech background is a plus. <br> Accepting on-call process. <br> Strong understanding of application support processes and best practices. <br> Strong Linux knowledge (scripting, searching, operating, etc.) <br> Strong SQL/PL SQL knowledge. <br> Organized with a highly focused attention to detail. <br> Strong result-oriented and customer-focused mentality.

<ul><li><p>Moderate all social media platforms (Facebook, Instagram, LinkedIn, TikTok/X. etc): comments, DMs, mentions, and reviews</p></li></ul><p></p><ul><li><p>Create engaging content using AI-powered tools.<br></p></li><li><p>Produce short marketing videos and reels using AI video platforms</p></li></ul><p></p><ul><li><p>Schedule and publish content across all channels per the approved content calendar, adapting format per platform (dimensions, captions, hashtags, first comments).<br></p></li><li><p>Review and verify every post before publishing: Arabic/English spelling and grammar, pricing/feature accuracy, visual brand guidelines, and correct links/UTM tags — final checkpoint before anything goes live.<br></p></li><li><p>&nbsp;Prepare and present periodic social media performance reports: reach, engagement, follower growth, response times, and leads per platform.<br></p></li><li><p>&nbsp;Develop content ideas and create social media content aligned with the marketing strategy.</p></li></ul><p></p><ul><li><p>stay updated with the newest AI marketing technologies</p></li></ul><p><br><br></p><p></p><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>1–3 years managing/moderating business social media accounts</p></li></ul><p></p><ul><li><p>Basic <strong><u>Adobe Creative Cloud</u></strong> suite skills ( photoshop - premiere - illustrator ) <strong>is a Must</strong></p></li></ul><p></p><ul><li><p>Excellent written Arabic and very good English</p></li></ul><p></p><ul><li><p>Hands-on with Meta Business Suite, LinkedIn pages, and a scheduling tool</p></li></ul><p></p><ul><li><p>Organized and deadline-driven: a content calendar is a commitment</p></li></ul><p></p><ul><li><p>Familiarity with AI tools such as ChatGPT, Gemini, Claude</p></li></ul><p></p><ul><li><p>Creative, organized, and eager to learn.</p></li></ul><p></p><p></p><p></p>

Location: Leven Square Mall, Garden 8, New Cairo, Egypt Job Type: Full-Time | On-Site Salary: 18,000-19,000 <br>We’re a fast-growing UK e-commerce group behind brands including Venneir, Piranha, and several other consumer brands. We’re expanding our team in New Cairo and looking for confident, professional Customer Care Specialists to support our customers across the UK.<br>This is a customer-facing role handling both inbound and outbound calls, alongside general customer support. You’ll help customers with everything from orders and deliveries to product questions, returns, account enquiries and general assistance.<br>We’re looking for people who genuinely communicate well, confident on the phone, quick to understand a customer’s problem and capable of finding the right solution while providing an excellent experience.<br>What you’ll be doing* Handle inbound calls from UK customers.* Make outbound calls to customers when follow-up or assistance is required.* Assist with orders, deliveries, shipping and tracking enquiries.* Answer product and general customer questions.* Help with returns, replacements and order issues.* Follow up with customers and resolve outstanding enquiries.* Communicate with customers by phone and through our online support systems.* Maintain accurate notes and customer records.* Work closely with our operations, fulfilment and wider customer service teams.* Take ownership of customer problems and see them through to resolution.<br>What we’re looking for* Excellent spoken English.* Excellent understanding of written and spoken English.* Confident speaking with UK customers throughout the working day.* Friendly, professional and natural telephone manner.* Strong listening and communication skills.* Ability to think independently and solve problems rather than simply follow a script.* Patient and professional when dealing with difficult situations.* Good computer skills and ability to learn new systems quickly.* Strong attention to detail and organisation.* Previous customer service, call centre, e-commerce, retail, hospitality or similar customer-facing experience is an advantage.<br>Experience supporting customers for an e-commerce business or UK/international company would be particularly valuable, but isn’t essential. Full training on our brands, products and systems will be provided.<br>What we offer* Highly competitive salary for the right candidates.* Modern office at Leven Square Mall, Garden 8, New Cairo.* Company laptop and equipment provided.* Full training provided.* Work with a growing UK e-commerce group and multiple consumer brands.* Modern and professional working environment.* Friendly, ambitious team.* Genuine opportunities for career progression.<br>This is a full-time, fully on-site position. Remote or hybrid working is not available.

Key Responsibilities:<br>- Lead software development projects from planning to production.<br>- Design and maintain scalable software architecture.<br>- Supervise, mentor, and support the development team.<br>- Ensure code quality, security, and best development practices.<br>- Oversee AI/LLM integration into software products.<br>- Manage CI/CD pipelines, production deployments, and system performance.<br>- Collaborate with business stakeholders to deliver technical solutions.<br>- Drive continuous improvement and technology innovation.<br><br>Requirements:<br>- Bachelor's degree in Computer Science, Software Engineering, or a related field.<br>- Minimum 6 years of software development experience, including 3+ years in a leadership role.<br>- Strong experience with C#, ASP. NET Core, Entity Framework Core, REST APIs, and . NET.<br>- Experience with Postgre SQL and/or SQL Server.<br>- Knowledge of React or Angular.<br>- Experience with Docker, CI/CD, AWS, or Azure is a plus.<br>- Hands-on experience with AI/LLM integration and modern software architecture.<br>- Strong leadership, communication, and problem-solving skills.<br>- Fluent in English.

<p><h4>Position summary</h4> <p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests</p><p></p>