Retail Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p><p>CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Manages group room blocks and meeting space for average to large-sized assigned groups. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. Uses his/her judgment to integrate current trends in event management and event design. Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). Participates in customer site inspections and assists with the sales process as necessary. Performs other duties as assigned to meet business needs. Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience.</p><p>Ensuring and Providing Exceptional Customer Service Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Empowers employees to provide excellent customer service. Sets a positive example for guest relations. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Makes presence known to customer at all times during this process. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Follows up with customer post-event. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Interacts with guests to obtain feedback on product quality and service levels. Ensures hourly employees understand expectations and parameters for event activities.</p><p>Leading Event Management Teams Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. Leads formal pre-event and post-event meetings for average to large-sized assigned groups. Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</p><p>Supporting and Coordinating with the Sales and Marketing Function Assists in the sales process and revenue forecasting for customer groups. Up-sells products and services throughout the event process. Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</p><p>Conducting Human Resources Activities Reviews comment cards and guest satisfaction results with employees. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assists in the development and implementation of corrective action plans. Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. Works with the property staff and customers to address operational challenges associated with his/her group. Performs other duties as assigned to meet business needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.</p><p></p></section>

<p><h4>Job purpose</h4> <p>The senior accountant is responsible for delivering efficient and accurate accounting services across multiple GCC entities within a shared services environment. The role ensures timely financial reporting, adherence to control frameworks, and seamless coordination across accounting activities while supporting consistent, SLA-driven service delivery to regional stakeholders.</p> <h4>Key responsibilities</h4> <p><strong>General accounting & financial reporting</strong><br> Execute end-to-end accounting activities including journal entries, accruals, prepayments, and provisions.<br> Maintain and monitor general ledger accuracy across multiple legal entities.<br> Support preparation of monthly, quarterly, and annual financial reports.<br> Ensure compliance with IFRS and internal accounting policies.</p> <p><strong>Cross-functional accounting support</strong><br> Collaborate with AP, AR, and other finance teams to ensure completeness and accuracy of financial data.<br> Oversee intercompany transactions, reconciliations, and eliminations.<br> Support fixed assets accounting (capitalization, depreciation, disposals).<br> Assist in tax-related deliverables in coordination with tax function.</p> <p><strong>Reconciliations & financial control</strong><br> Perform balance sheet reconciliations and resolve discrepancies in a timely manner.<br> Ensure strong financial controls and adherence to company policies.<br> Maintain audit-ready documentation and support internal/external audits.<br> Identify and escalate risks or inconsistencies.</p> <p><strong>Regional support</strong><br> Act as a key point of contact for finance stakeholders across GCC markets.<br> Provide financial data, analysis, and responses to regional teams.<br> Support local statutory and compliance requirements in coordination with in-country teams.<br> Assist in handling multi-entity, multi-currency accounting environments.</p> <p><strong>Process excellence & shared services delivery</strong><br> Operate effectively within a high-volume shared services environment with defined SLAs.<br> Ensure accuracy, timeliness, and service quality across deliverables.<br> Contribute to process harmonization, standardization, and continuous improvement initiatives.<br> Support transition, migration, and stabilization activities within SSC.</p> <p><strong>Systems & reporting</strong><br> Process transactions and reporting using ERP systems (SAP preferred).<br> Support automation and efficiency improvements within accounting processes.<br> Generate reports and dashboards to support reporting and business needs.</p> <h4>Qualifications & experience</h4> <p><strong>Education</strong><br> Bachelor’s degree in accounting, finance, or related field.<br> Professional certification (ACCA, CPA, CMA) is an advantage.</p> <p><strong>Experience</strong><br> 4+ years of relevant accounting experience.<br> Exposure to shared services or high-volume finance operations is preferred.<br> Experience supporting multi-country or regional finance operations (GCC exposure is a plus).<br> Strong hands-on experience across multiple accounting areas (GL, intercompany, fixed assets, reporting).</p> <p><strong>Skills & competencies</strong><br> Solid understanding of accounting principles and financial reporting standards (IFRS).<br> Fluency in English is a must.<br> Strong analytical and problem-solving skills.<br> High attention to detail and accuracy.<br> Strong stakeholder management and communication skills.<br> Proficiency in Excel and ERP systems (SAP preferred).</p></p><p></p>

<p><h4>Role purpose:</h4> <p>To deliver world class service excellence to both internal AFG stakeholders (procurement, finance etc.) and external stakeholders (suppliers, banks). Drive process innovation/automation, standardization, cost optimization, motivate and guide large workforce. Leverage and build banking relationships across the country.</p> <h4>Key responsibilities:</h4> <ul> <li>Provide day-to-day direction and leadership to entire accounts payable team and promote employee growth.</li> <li>Create an environment and embed a culture that fosters business process improvement continuously. Identify and recommend necessary improvements in AP processes and ensure deployment.</li> <li>Drive initiatives to create high performance teams. Monitor and manage performance measures as defined by the service management framework.</li> <li>Provide extraordinary customer service in addition to budgetary accountability.</li> <li>Work in collaboration with wider finance and corporate teams to ensure business requirements and corporate policies are adhered to.</li> <li>Drive group policy compliance impacting AFG stakeholders as well as suppliers to drive controls whilst promoting growth.</li> <li>Responsible for the completeness, accuracy, and timeliness of all AP SSC activities.</li> <li>Maintain strong customer relationships to ensure immediate resolution of problems as well as being responsive to future needs; manage customer problem resolution and escalation.</li> <li>Meet or exceed agreed service level agreements.</li> <li>Define SOW to strengthen a transparent RACI.</li> <li>Control costs by managing the overall budget of I2P cost centre and team, monitor savings objectives.</li> <li>Manage relationships with key stakeholders and within the governance framework assist in the negotiation of service level agreements.</li> <li>Ensure internal controls are executed and maintained, coordinate audit and compliance activities.</li> <li>Coach and develop talent within I2P team, drive superior performance from all team members.</li> <li>Influence upstream business processes impacting downstream I2P processes for driving efficiencies and controls around the end to end I2P process.</li> <li>Drive automation around the I2P processes resulting in significant productivity improvement and cost save.</li> <li>Work closely with group treasury team to support implementation of key transformation initiatives such as SWIFT, in house banking and supply chain financing.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Education: Recognized professional accounting qualification.</li> <li>Minimum experience and knowledge: 10-15 years in managing finance shared service centre or equivalent. Implementation of setting up a finance SSC and experience in creating an environment of continuous improvement (CI) framework embedding CI focus and culture in teams.</li> <li>Additional qualifications in IFRS and LEAN/6 Sigma are preferred.</li> <li>Experience of SAP and related financial systems is highly preferred.</li> <li>Understanding of SSC best practices.</li> <li>Ability to achieve results in a dynamic, consistently changing, and demanding environment. People management and development skills.</li> <li>Knowledge and practical experience of change management models and practices.</li> <li>Excellent written and oral communication skills.</li> </ul></p><p></p>

Social Media Moderator & Online Sales Specialist Location: Egypt Work Mode: Remote Employment Type: Full-time Working Hours: 11:00 AM – 11:00 PM<br>About Bonn Medical Industries Bonn Medical Industries is a Saudi-based manufacturer specializing in healthcare, cosmetics, skincare, personal care, and related consumer products. As part of the continued growth of our consumer brands, we are looking for a Social Media Moderator & Online Sales Specialist based in Egypt to manage customer interactions across social media channels, convert inquiries into orders, and ensure effective follow-up throughout the online purchasing journey.<br>Role Overview This role goes beyond traditional social media moderation. The selected candidate will be responsible for engaging with customers, understanding their needs, recommending suitable products, handling inquiries and objections, converting leads into purchases, and following orders through the fulfillment process. We are looking for someone with a strong sales mindset who can deliver an excellent customer experience while contributing directly to online sales performance.<br>Key Responsibilities Social Media & Customer Engagement Respond promptly and professionally to customer messages, comments, and inquiries across social media platforms. Provide accurate information about products, pricing, availability, offers, and ordering procedures. Understand customer needs and recommend suitable products accordingly. Maintain a professional, friendly, and consistent brand tone across all customer interactions. Handle customer questions, concerns, and objections effectively. Online Sales & Conversion Convert incoming social media inquiries and leads into confirmed purchases. Apply effective selling and communication techniques without creating unnecessary pressure on customers. Follow up with potential customers who do not complete their purchase during the initial conversation. Identify reasons for lost or incomplete purchases and document relevant customer feedback. Support upselling and cross-selling opportunities where appropriate. Work toward agreed sales and conversion targets. Order Management & Follow-up Create and accurately record confirmed customer orders. Maintain organized daily order records using Excel or the assigned system. Consolidate confirmed orders and submit them to the responsible shipping team. Follow up on order status and coordinate when issues or delays occur. Maintain accurate records of leads, orders, follow-ups, and customer interactions. Coordinate with Sales, Shipping, and other relevant teams when required. Performance Tracking Track leads and their progress through the customer journey. Monitor conversion from inquiry to confirmed order. Maintain clear records of completed, pending, and lost orders. Report common customer objections, frequently asked questions, and purchasing barriers. Provide customer insights that can help improve sales, marketing, and product communication.<br>Required Qualifications Previous experience in Social Media Moderation, Online Sales, Customer Service, Telesales, or a related customer-facing role. Previous experience with Cosmetics, Skincare, Beauty, Personal Care, or Medical Products. Strong sales, persuasion, and objection-handling skills. Excellent written Arabic communication skills. Ability to communicate professionally and naturally with customers. Strong follow-up and organizational skills. Good knowledge of Microsoft Excel or Google Sheets. Ability to manage multiple conversations and orders accurately. Strong attention to detail. Ability to work independently in a remote environment. Availability to work according to the stated working schedule.<br>Preferred Qualifications Previous experience selling cosmetics or skincare products through social media. Experience managing customer conversations across Instagram, Facebook, Whats App, or similar channels. Proven experience converting online inquiries into sales. Familiarity with order management and shipping coordination. Understanding of sales funnels, leads, and conversion rates. Experience with CRM or customer management systems is a plus.<br>Compensation Fixed monthly salary Commission on confirmed orders Performance-based earning opportunity linked to sales results. The Ideal Candidate We are looking for someone who sees every customer inquiry as an opportunity to understand, advise, support, and convert — not simply a message that needs a reply. The ideal candidate combines excellent customer service with a strong commercial mindset, follows up consistently, understands customer needs, and knows how to guide the conversation toward a purchase while maintaining a positive customer experience. If you have experience in beauty or skincare and know how to turn social media conversations into satisfied customers and measurable sales, we would like to hear from you.

About Garnish Garnish is based in New York and Cairo and builds the complete growth and ordering stack for independent restaurants. On the ordering side: customer website, staff admin, in-store POS, and mobile app, backed by Postgres, Stripe Connect for payments, a pos integration for menus and tickets, and a courier API for delivery. <br>The role This is a greenfield backend role. You'll design and build our multi-tenant platform backend from the ground up while existing client deployments keep serving live traffic, which means the new system has to be provably correct before anything migrates onto it, and migration has to be reversible. You'll make the foundational calls: the tenancy model, the service boundaries, how money and menu state stay consistent with third parties we don't control, and what our release pipeline guarantees before a change reaches a restaurant that's mid-service.<br>Architecture you'll design Tenancy model. Shared schema with row-level security, schema-per-tenant, or database-per-tenant, with a defensible argument for the choice and a migration path if it turns out wrong. Tenant isolation is a security boundary here, not a convenience. Consistency with systems we don't own. Menus originate in a POS, payments settle asynchronously, couriers report by webhook. You'll design the reconciliation that proves our state matches theirs, rather than assuming a successful API call meant anything. Idempotency and delivery semantics. Webhook deduplication, idempotency keys, the transactional outbox, at-least-once processing with effectively-once outcomes. Every integration path can be retried, and several will be. Job execution. Durable queues, visibility timeouts, poison-message handling, backpressure, and scheduled reconciliation. Some work genuinely doesn't fit in a request or a function timeout. Data model and schema evolution. Expand/contract migrations, zero-downtime column changes, backfills that can be paused, and constraints that make bad states unrepresentable rather than merely discouraged. API contracts. Typed end-to-end, versioned deliberately, with the blast radius of a breaking change understood before it ships.<br>CI/CD and release engineering This matters more here than in most backend roles, and we'd want your opinion on it early. Our customers are restaurants: a bad deploy during service means staff can't see orders that are still arriving. Per-branch preview environments, and a pipeline where a change is exercised against realistic data before it reaches production Migration gating, schema changes ordered, verified and reversible across many databases with independent histories, and never applied implicitly by a deploy Staged and scheduled rollouts, with deployment windows that respect a restaurant's service hours Fast, boring rollback, measured in seconds, and rehearsed rather than assumed Automated checks that encode past incidents: contract tests against integration payloads, smoke tests on the paths that move money, and build-time guards that fail on a whole class of mistake rather than one instance Secret and environment management across many deployments, without the same value being pasted by hand into each<br>What we're looking for<br>Postgres, deeply. Row-level security, index and query-plan work, connection pooling, and zero-downtime migrations against live data Payments. You've built on Stripe Connect or equivalent, marketplace splits, destination charges, application fees, reversals, webhook signature verification, and strict separation of test and live credentials Distributed correctness. You reach for idempotency keys, outboxes, and reconciliation jobs by instinct, and you can explain why exactly-once delivery isn't a thing you can buy CI/CD ownership. You've built pipelines, not just used them, including the migration and rollback story Type Script and Node in production. We're a Next.js shop; you don't need to love the frontend, but you'll read it You write down why. Our code explains which failure produced which guard, and we'd expect yours to Comfortable being the person who says a deploy waits until the restaurant closes<br>Must have Based in Greater Cairo, Egypt English Fluency4+ Years of work experience<br>Nice to have Startup experience highly encouraged. Graduates of AUC, GUC, Cairo University, and Ain Shams University are highly encouraged to apply. Previous POS or F&B (food & beverage) industry experience highly encouraged

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>The Trade Sales Manager is a key, value-driving role within our Services salesforce, responsible for originating, structuring, and leading deals within Trade and Working Capital Solutions. This individual brings product knowledge and technical experience to drive business growth across Corporate (Global Subsidiaries and Local) and Public Sector client segments. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests. This role is pivotal in leading a portfolio of clients and their associated deals, working in alignment with Product Managers, Global Solutions Sales, and Coverage partners to deliver on strategic business goals</p><br><p><b>Key Responsibilities:</b></p><br><p><b>I. Business Development &amp; Client Relationship Management</b></p><br><ul><li>Originate new business and deepen existing client relationships to grow portfolio revenues, profitability, and asset levels.</li><li>Develop and execute a strategic sales plan for the assigned client portfolio, identifying and pursuing new opportunities in coordination with Relationship Management teams.</li><li>Act as the primary subject matter expert on all trade-related matters, providing expert advice and building deep, trust-based relationships with key client decision-makers.</li><li>Keep abreast of client needs, industry trends, and market intelligence to inform new product development and enhance our competitive position.</li></ul><p><b>II. Deal Structuring &amp; Negotiation</b></p><br><ul><li>Own the full deal lifecycle, from initial client engagement and needs analysis through to structuring, internal approval, and successful execution.</li><li>Structure and present tailored trade and working capital solutions, including Supply Chain Finance, Receivables Financing, and other structured trade products, that address complex client requirements.</li><li>Conduct in-depth analysis of client financial statements, business models, and risk profiles to build a strong business case and inform deal structuring.</li><li>Prepare, present, and defend credit applications and transaction proposals before internal risk and product approval committees.</li><li>Lead the negotiation of term sheets and review legal documentation to ensure alignment with agreed-upon business terms.</li></ul><p><b>III. Execution &amp; Portfolio Oversight</b></p><br><ul><li>Ensure all transactions and portfolio activities adhere to the highest standards of risk, control, and compliance.</li><li>Coordinate with Regional/Global Trade teams, Operations, and Middle Office to ensure seamless service delivery and excellent client experience.</li><li>Provide training and product updates to the broader Services and Banking salesforce to elevate the team's collective trade expertise.</li><li>Monitor and provide continuous feedback on ongoing initiatives, taking full ownership of project deliverables and follow-ups.</li></ul><p><b>Development Value:</b></p><br><ul><li>Expands advanced sales, negotiation, and structuring skills.</li><li>Exposure to budget management, revenue forecasting, and P&amp;L responsibility.</li><li>Builds a strong internal network by interfacing with back, middle, and front-office teams.</li><li>Deepens market/economic knowledge and expertise across multiple industries.</li><li>Gains experience with cross-border booking vehicles and the bank's global network.</li><li>Enhances credit, risk analysis, and financial structuring capabilities.</li></ul><p><b>Qualifications:</b></p><br><ul><li>Minimum 3-5 years of relevant experience in banking, preferable in Trade.</li><li>Expertise in a range of Trade and Working Capital solutions (e.g., Supply Chain Finance, Receivables Financing, Structured Trade Finance).</li><li>Excellent written and spoken English and Arabic are required for client communication. French is a plus.</li><li>Proven experience in a client-focused environment.</li></ul><p><b>Education:</b></p><br><ul><li>University degree (BA/BSc required; MBA or higher is a benefit).</li><li>Formal credit training (e.g., Certified Credit Analyst) is strongly preferred.</li></ul><p><b>Competencies:</b></p><br><ul><li><b>Ownership &amp; Execution:</b> A proven ability to originate, structure, obtain necessary approvals, and execute solutions for clients.</li><li><b>Innovative &amp; Creative:</b> Thinks 'out-of-the-box' to find client and internal solutions.</li><li><b>Leadership &amp; Influence:</b> Excellent leadership, communication, and presentation skills with the ability to successfully interact with senior internal and external stakeholders.</li><li><b>Resilience:</b> Ability to work effectively under pressure, meet tight deadlines, and manage complex projects.</li><li><b>Teamwork:</b> Ability to work in a matrix organization and build strong peer relationships.</li><li><b>Organizational Skills:</b> Highly organized and focused on delivering on initiatives and projects.</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Institutional Product Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Leading bottom-up consensus demand plans for categories in scope within Cluster through an efficient alignment across commercial &amp; operational stakeholders, while maintaining E2E operations effieiciences. This means ensuring product availability with desired freshness, optimum level of inventory &amp; consistent achivement of service level to enable Cluster grow efficiently &amp; increase market shares of categories in scope. A DAY IN THE LIFE Lead MBPC in the cluster for categories in scope, to ensure consensus bottom up demand plan for 18 months horizon in line with Cluster/Category/Channel Dynamics &amp; ambition. This is done through leading Pre-alignment meetings &amp; Sign off meeting with Cluster head, sales, CDT &amp; marketing teams. Ensure that Sellout/IMS data is used in building the bottom-up consensus demand plan by category, district &amp; SKU (Average 760 baseline per planner) while ensuring trade coverage is within agreed stock cover policy. This includes analysis on sales out bias by SKU by district to support forecasting decision making Responsible for advanced price elasticity simulations in anticipation of currency devaluation, in close collaboration with commercial teams, to model multi-scenario volume implications across product portfolios, identify potenial risks or opportunities while enabling commercially resilient, data-driven decision-making. Maintain close collaboration with District sales senior managers to conduct in-depth analysis of second-tier wholesalers, with the aim of enhancing forecast accuracy and improving the precision of demand projections across the distribution network especially before any price increase Collaborate with commerical teams to manage ICP &amp; develop baseline demand forecasts for new product launches &amp; Promotions while ensuring reaslistic baseline &amp; uplift assumptions in coordination with market size, competitor's pricing, APOS ambition, drop size &amp; competitors perfromance Responsible for PIPO E2E plans to avoid OOS or overstock on monthly basis in relation with MBPC outcomes, supply alerts &amp; previous months performance results Connect with sales support on the month's landing &amp; assess its potential impact on replenishment and full-year sales, ensuring proactive measures are taken to optimize performance and stock cover at trade Ensure supply at the right time with the right freshness while maintaining optimum inventory through coordinating with different functions (clearance team, category supply planners, DSP category managers, logistics ...etc.), to provide visibility to commercial team for ontime availability. Contribute positively to bad goods reduction through MSR meetings in the Cluster with relevant stakeholders, making sure that action plan is reflecetd in MBPC as aligned outcome, provisions are taken with the right value by finance team &amp; escalating in case risk can't be avoided Control cluster forex needs for all imported portfolio in collaboration with Finance team to ensure currency availability, control over Forex exposure while ensuring impact on P&amp;L is captured based on the right projections, thereby enhancing financial planning, and mitigating FX exposure risks. Continuous monitoring of KPIs evolution, (OG%, tonnage growth, DPA M-1, M-3, bias, COF, Stock cover &amp; Bad goods) with the aim of improving Service level &amp; Accuracy through MBPC process while reducing E2E cost Maintaining and communicating DPA learning log to Cluster, Category &amp; Analytical hub that will provide right level of information on the deviation versus actuals by reason code Coordinating with local A&amp;P team to ensure on time execution and availability of promo stocks in line with promo planning SOP Supporting order fulfillment management and reason code assignment for OOS, and action plan to drive improvement in customer satisfaction &amp; mitigation whenever needed Govern the end-to-end process of monthly pallet projections, collaborating intensively with warehouse and logistics stakeholders to ensure warehouse space availbaility with anticipated demand fluctuations, build ups and supply chain contingencies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum four years of relevant operational experience at market / business level, preferably within a consumers goods company in at least one of the following areas: - Demand or Supply Planning - Customer Service &amp; Logistics - Sales support - Data Analytics If not held a commercial role before joining Demand Planning or a mission to a sales related function is strongly recommended</p><p>In order to manage this scope - This person must be a senior figure as they will face internal senior stakeholders that would demand influence top tier communication approach/style would be a MUST.</p><p>Strong working knowledge of SAP R/3 and APO. SAP knowledge mainly to make processes continously efficient. This will enable efficient E2E operations management</p><p>Desirable to have had exposure to LEAN concepts and tools</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>Operations &amp; Anti-Fraud Management</b></p><br><br><p>•Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.&nbsp;</p><br><br><p>•Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.&nbsp;</p><br><br><p>•Ensure proper response to emergencies within the assigned territory.&nbsp;</p><br><br><p>•Ensure presence at key stations during peak hours to effectively manage operations.&nbsp;</p><br><br><p>•Support management in strategic pricing and fare adjustment decisions.&nbsp;</p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.&nbsp;</p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.&nbsp;</p><br><br><p>•Interact with transportation police on RDMC-related security matters.</p><br><br><p><b>Team Leadership &amp; Management</b></p><br><br><p>•Manage and oversee the controllers’ team, including scheduling, performance monitoring, performance evaluations, and issue resolution.&nbsp;</p><br><br><p>•Lead and supervise the X-ray machine officers’ team to ensure efficient operations.&nbsp;</p><br><br><p>•Ensure all duties are properly covered, and teams are deployed within their designated zones.&nbsp;</p><br><br><p>•Monitor service delivery to achieve committed performance targets.&nbsp;</p><br><br><p>•Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.&nbsp;</p><br><br><p>•Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.&nbsp;</p><br><br><p>•Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.&nbsp;</p><br><br><p>•Be a key instructor in revenue protection training activities as required.&nbsp;</p><br><br><p>•Develop the CMS of fraud controllers.&nbsp;</p><br><br><p>•Ensure all Fraud Controllers are competent in performing their duties.</p><br><br><p><b>Performance Monitoring &amp; Operational Improvement</b></p><br><br><p>•Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.&nbsp;</p><br><br><p>•Monitor daily operational performance and identify areas requiring improvement across control and protection activities.&nbsp;</p><br><br><p>•Support the implementation of operational improvement plans and corrective actions when required.&nbsp;</p><br><br><p>•Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</p><br><br><p><b>Safety &amp; Compliance</b></p><br><br><p>•Apply SOP instructions consistently across the territory.&nbsp;</p><br><br><p>•Prioritize the safety of passengers affected by daily operations.&nbsp;</p><br><br><p>•Maintain appropriate uniform and professional appearance in accordance with customer service policy.&nbsp;</p><br><br><p>•Be a point of contact for all revenue protection enquiries.</p><br><br><p><b>Customer Service &amp; Stakeholder Interaction</b></p><br><br><p>•Respond to customer requests and complaints professionally and courteously when required.&nbsp;</p><br><br><p>•Implement management instructions accurately and professionally.&nbsp;</p><br><br><p><b>Reporting &amp; Administrative Duties</b></p><br><br><p>•Provide regular performance and operational reports to the Control &amp; Security Manager.&nbsp;</p><br><br><p>•Achieve additional tasks assigned by the Control &amp; Security Manager.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in English and Arabic (written and spoken).&nbsp;</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of operational control, and customer service practices.&nbsp;</p><br><br><p>•Understanding of safety procedures, operational compliance requirements, and incident handling.&nbsp;</p><br><br><p>•Strong analytical, reporting, and problem-solving skills.&nbsp;</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of professional experience in customer service industries, transport operations, or security operations.&nbsp;</p><br><br><p>•Demonstrated experience in managing and supervising operational teams.&nbsp;</p><br><br><p>•Experience in handling operational incidents and customer-related issues is preferred.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.&nbsp;</p><br><br><p>•Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.&nbsp;</p><br><br><p>•Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.&nbsp;</p><br><br><p>•Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.&nbsp;</p><br><br><p>•Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</p><br><br><br> </div>

<p><h4>Job purpose:</h4> <p>As an O2C Senior Manager in Group Finance Shared Service Centre (FSSC), the role will focus on supporting and managing the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks:</p> <h4>Key responsibilities:</h4> <ul> <li>Provide financial support in accounts receivable and revenues area to Asset Management, Property Services, BU and Leasing teams and act as a finance business partner in this regard.</li> <li>Provide necessary support to Asset Management teams in preparation of budgets, forecasts and long-term plans through rationalization, validation, and verification of tenant revenue figures and balances.</li> <li>Have proper control over billing process ensuring timely and accurate generation of A/R invoices.</li> <li>Analyze all tenant performance/rent related financial data and develop customized reports pertaining to benchmarking, key performance indicators, analysis of revenues, tenant sales to rent ratio etc. for senior management review.</li> <li>Ensure accounts receivable and revenue processes are operated efficiently and effectively, and support business units’ activities in relation to those processes.</li> <li>Support the region on all AR and revenues special requirements of financial reporting and analysis as and when required.</li> <li>Always ensure proper segregation of duties in connection with accounts receivable accounting and collections (cash as well as post and current dated cheques/letter of guarantees).</li> <li>Run accounts receivable and revenue related integrity reports on monthly basis and ensure no issues are outstanding.</li> <li>Reconcile GL control accounts relating to accounts receivable and revenue on regular basis and ensure correct and accurate balances.</li> <li>Perform monthly/periodic reconciliation and substantiation of O2C accounts and highlight exceptions and related risks to the business.</li> <li>Liaise with internal and external auditors with matters related to accounts receivable and revenue and ensure timely implementation of audit recommendations.</li> <li>Review lease data, signed lease agreements and billing requests before processing in the accounting system.</li> <li>Establish, maintain, and update accounts receivable and revenue monthly closing checklist and ensure revenue accounting team adheres to the same.</li> <li>Ensure proper calculation and recording of doubtful debts provision on monthly basis in compliance with applicable financial policies and procedures.</li> <li>Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC O2C processes.</li> <li>Review and approve all tenants’ statement of account as and when required.</li> <li>Review all tenants’ refunds ensuring compliance with lease agreements and the company’s financial policies and procedures.</li> <li>Provide required assistance in implementation of new financial systems, interfaces, and/or system improvement as well as similar initiatives.</li> <li>Manage, guide and mentor the team reporting into and take full responsibility in identifying potential talent and timely supporting professional development.</li> <li>Review ECL monthly report and the misstatement figures before sharing it with the BU.</li> <li>Lead by example – strive to create an honest and open work environment where individuals collaborate/support each other as a team and are passionate to achieve a common business objective.</li> </ul></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The DAM Region Executive role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned regional territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards.</p> <h4>Job profile</h4> <ul> <li>Growing revenue by selling Vodafone’s telecom and digital solutions</li> <li>Managing regional accounts/territories to ensure sales targets are achieved</li> <li>Building strong client relationships with business customers and key stakeholders</li> <li>Identifying new business opportunities and winning new accounts</li> <li>Coordinating with internal teams like Marketing, Activation, IT, and Operations to execute projects smoothly</li> <li>Ensuring customer excellence by resolving and handling issues quickly and improving customer satisfaction/NPS</li> <li>Monitoring performance and reporting on sales progress, account health, and market opportunities</li> <li>Ensuring the quality of sales</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Experience in telecom and technology industries</li> <li>Sales/account management experience</li> <li>Negotiation and communication skills</li> <li>Commercial awareness and full awareness of Vodafone Business Digital Solutions</li> <li>Territory management capability</li> <li>Strong stakeholder management and reporting skills</li> <li>Reporting, time management, and presentation skills</li> <li>Results oriented, self-disciplined, and organized</li> <li>Spoken and written English language</li> <li>Having 4+ years of sales and outdoor sales experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The DAM Executive role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards.</p> <h4>Role profile</h4> <ul> <li>Managing a group of accounts to work on achieving net adds, voice points, solution and accounts targets</li> <li>Growing revenue by selling Vodafone’s telecom and digital solutions</li> <li>Building strong client relationships with business customers and key stakeholders</li> <li>Identifying new business opportunities and winning new accounts</li> <li>Coordinating with internal teams like Marketing, Activation, IT, and Operations to execute projects smoothly</li> <li>Ensuring customer excellence and handling by resolving issues quickly and improving customer satisfaction/NPS</li> <li>Monitoring performance and reporting on sales progress, account health, and market opportunities</li> <li>Ensuring the quality of sales</li> </ul> <h4>Qualifications and competencies</h4> <ul> <li>Having experience in telecom and technology industries</li> <li>Sales/account management experience</li> <li>Negotiation and communication skills</li> <li>Commercial awareness</li> <li>Full awareness of Vodafone Business Digital Solutions</li> <li>Strong stakeholder management and reporting skills</li> <li>Reporting, time management and presentation skills</li> <li>Results oriented, self-disciplined and organized</li> <li>Spoken and written English language</li> <li>Having more than 1 year of sales experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to our application adjustments guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced connectivity trading professional to support Vodafone Local Operating Companies by enabling the effective sale, ordering, and ongoing management of global connectivity products. This role plays a critical part in ensuring operational excellence across order fulfilment, billing accuracy, credit control, and revenue management, while driving margin optimisation and sustainable growth. Working closely with local and global stakeholders, the individual will provide commercial and product expertise within a fast-paced wholesale telecoms environment.</p> <h4>What you'll do</h4> <ul> <li>Act as a primary point of contact for Global Access connectivity products, supporting local markets across the sales, ordering, and service lifecycle.</li> <li>Manage end-to-end order fulfilment activities, ensuring accuracy, timeliness, and service continuity.</li> <li>Oversee billing processes, proactively resolving discrepancies and ensuring revenue assurance.</li> <li>Monitor and manage credit control activities, supporting risk mitigation and cash flow optimisation.</li> <li>Analyse margin and revenue performance, identifying opportunities to maximise profitability.</li> <li>Collaborate closely with local market teams to provide guidance on product capabilities, pricing structures, and commercial considerations.</li> <li>Support contract and commercial management activities, ensuring alignment with agreed terms.</li> <li>Deliver regular reporting and insights on billing accuracy, order performance, credit status, and competitive trends.</li> <li>Contribute to sales excellence and long-term margin optimisation initiatives within Connectivity.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced professional with a background in wholesale telecoms, ideally within connectivity services for 7 years or more.</li> <li>Knowledgeable in MPLS and IP Transit solutions within a carrier or wholesale environment.</li> <li>Confident in managing customer and stakeholder relationships across multiple markets.</li> <li>Skilled in communication, with the ability to explain complex products and commercial topics clearly.</li> <li>Analytical and detail-oriented, with experience in billing, revenue, and margin management.</li> <li>Motivated, adaptable, and comfortable working under pressure in a dynamic environment.</li> <li>Curious about customer outcomes and how connectivity solutions enable business success.</li> <li>Fluent in English.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to global connectivity products and complex commercial models.</li> <li>Opportunities to work with senior stakeholders across Vodafone Group and local markets.</li> <li>A role with meaningful impact on margin optimisation and revenue performance.</li> <li>Experience within a highly collaborative, international operating environment.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced commercial and revenue management within global connectivity services.</li> <li>Credit risk awareness and margin optimisation techniques.</li> <li>Cross-market stakeholder engagement and influencing skills.</li> <li>Deeper understanding of Vodafone Carrier Services and global wholesale operations.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced professional to plan, design, and optimise IP and security services and solutions across multiple technologies and vendors. This role focuses on translating business and customer requirements into robust technical designs while collaborating with stakeholders across technology and business domains. The individual will lead virtual teams to deliver innovative, scalable, and reliable network solutions and ensure smooth transition into operations.</p> <h4>What you’ll do</h4> <ul> <li>Lead technical assessment, planning, and design of IP and security solutions aligned with architecture and strategy</li> <li>Capture and analyse business and customer requirements to ensure technical feasibility</li> <li>Act as the primary technical representative for stakeholders, including customers and internal teams</li> <li>Lead and coordinate virtual cross-functional teams throughout design and implementation</li> <li>Produce low-level designs and maintain comprehensive solution documentation</li> <li>Support operations teams in resolving highly complex IP and security issues</li> <li>Ensure quality assurance during delivery and support handover to operations teams</li> </ul> <h4>Who you are</h4> <ul> <li>Experience in IP and security planning and design within telecom or service provider environments (typically 6–8 years)</li> <li>Strong understanding of mobile and/or fixed network technologies and service lifecycle</li> <li>Proven experience in presales support, including solution design and proposal development</li> <li>Demonstrated ability to design and deliver solutions in telecom environments</li> <li>Ability to align technical solutions with strategic business objectives</li> <li>Bachelor’s degree in Electronics or Telecommunications Engineering or equivalent</li> </ul> <h4>Technical expertise:</h4> <ul> <li>Strong knowledge of IP backbone protocols (e.g., BGP, MPLS, OSPF, QoS)</li> <li>Understanding of security platforms and concepts (e.g., firewalls, VPNs, IPSec, WAF, NAT)</li> <li>Experience with vendor technologies such as Cisco, Juniper, Fortinet, or Palo Alto</li> <li>Knowledge of SDN, NFV, cloud platforms (e.g., OpenStack, VMware), and virtualisation</li> <li>Familiarity with automation or programming languages (e.g., Python, Ansible)</li> <li>Relevant certifications (e.g., CCNP, CCIE, JNCIE) are advantageous</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on complex, large-scale telecom network solutions across global markets</li> <li>Exposure to cutting-edge technologies in IP networking, security, cloud, and virtualisation</li> <li>Collaborative environment involving cross-functional and international stakeholders</li> <li>Participation in strategic projects that shape future network capabilities</li> <li>Opportunity to contribute to innovation and long-term network roadmaps</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced solution architecture and end-to-end network design</li> <li>Stakeholder management and cross-functional collaboration</li> <li>Strategic thinking aligned with telecom transformation initiatives</li> <li>Expertise in emerging network technologies such as SDN and NFV</li> <li>Problem-solving in complex, high-impact operational environments</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence.<br> We’ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise.<br> We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling.<br> This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona).<br> Our proprietary AI orchestrator.<br> Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions.<br> Ready to kick start your career with us?<br> About this role This role will give you the opportunity to design and shape the technical foundation of our Analytics &amp; AI practice, working on high-impact client engagements across industries.<br> As our Analytics &amp; AI Architect, you will sit at the intersection of data engineering, analytics, data science, and AI — defining the standards, frameworks, and architectures that our teams build upon.<br> What will you do?<br> Lead the technical architecture of Data, Analytics and AI solutions for our clients, covering the full lifecycle from design to deployment: ARCHITECTURE &amp; DESIGN Design end-to-end data architectures: data lakes, lakehouses, warehouses, and streaming pipelines.<br> Define standards for data modeling, storage, ingestion, and transformation across client engagements.<br> Architect MLOps and AI deployment infrastructure (model registries, CI/CD for ML, monitoring).<br> Lead technical decisions on cloud platforms (Azure, AWS, GCP) and open-source tooling.<br> TEAM ENABLEMENT Define best practices and reusable frameworks for data engineers, analysts, and data scientists.<br> Act as a technical mentor and reviewer for cross-functional project teams.<br> Bridge the gap between data analysts, data engineers, and AI/ML engineers on complex projects.<br> Contribute to internal knowledge base, toolkits, and delivery accelerators.<br> CLIENT ENGAGEMENT Lead architecture workshops and discovery sessions with client stakeholders.<br> Translate business requirements into scalable, robust technical blueprints.<br> Present architecture decisions to both technical teams and executive audiences.<br> Support pre-sales and proposal efforts with technical scoping and solution design.<br> OTHER Provide internal training and knowledge-sharing sessions with the team.<br> Support the Head of Practice on business development and internal capability initiatives.<br> Who are you?<br> EDUCATION &amp; PROFESSIONAL EXPERIENCE Master’s degree in Computer Science, Data Engineering, Software Engineering, Applied Mathematics, or a related field.<br> Full proficiency in English + 1 additional language (French, Arabic, Spanish, German.<br>..). 6+ years of technical experience in data architecture or a closely related field.<br> Proven track record in a consulting or multi-client services environment.<br> TECHNICAL SKILLS DATA ARCHITECTURE &amp; PLATFORMS Proven hands-on experience designing large-scale data platforms: data lake, lakehouse, or warehouse architectures (Databricks, Snowflake, BigQuery, Azure Synapse, Redshift).<br> Strong command of SQL and at least one of Python, Scala, or Spark for data processing and transformation.<br> Experience with Big Data ecosystems: Hadoop, Spark, PySpark, Hive, or equivalent.<br> Familiarity with streaming and real-time architectures (Kafka, Flink, Spark Streaming).<br> AI &amp; ML INFRASTRUCTURE Proven hands-on experience with ML lifecycle tooling: MLflow, Kubeflow, SageMaker, Azure ML, or equivalent.<br> Experience architecting MLOps pipelines: model versioning, CI/CD for ML, monitoring and drift detection.<br> Exposure to GenAI and LLM integration patterns (RAG architectures, vector databases, prompt pipelines).<br> DATA ENGINEERING &amp; DEPLOYMENT Proven hands-on experience with orchestration and transformation tools: Airflow, dbt, or equivalent.<br> Proven hands-on experience with container technologies: Docker, Kubernetes.<br> Proven hands-on experience with versioning software: Git, GitHub, GitLab.<br> Proven hands-on experience deploying solutions in cloud ecosystems: AWS, Azure, or Google Cloud.<br> GOVERNANCE &amp; STANDARDS Knowledge of data governance frameworks: data catalogs, lineage tracking, access control, and data quality management.<br> Exposure to BI and data visualization platforms (Power BI, Tableau, Looker) and semantic layer design.<br> INTERPERSONAL SKILLS Ability to step back, analyze complex problems, define architectural options, and drive decisions.<br> Strong ability to work and collaborate with a variety of stakeholders across technical and business functions.<br> Excellent communication skills with the ability to translate complex technical architectures into clear business implications.<br> High autonomy, attention to detail, and ability to manage multiple client engagements simultaneously.<br> What we offer A competitive salary.<br> A great working environment.<br> A steep learning curve with interesting and diverse topics to work on.<br> A healthy work-life balance.<br> Health insurance benefits.<br> Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, training and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner &amp; Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner &amp; Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner &amp; Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner &amp; Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 15+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develops and implements the hotel's wine programme in alignment with the brand's Food &amp; Beverage strategy and business objectives. Ensures the wine service standards are integrated into the overall Food &amp; Beverage operational plans. Creates an exceptional wine experience that exceeds guest expectations through professional service and expert recommendations. Curates and maintains a balanced wine list that reflects guest preferences, seasonal trends, regional specialties and market demands. Selects, evaluates and sources wines from approved suppliers while maintaining the hotel's quality standards and budget objectives. Builds and maintains strong relationships with wineries, distributors and beverage suppliers to ensure availability of premium products. Recommends appropriate wine pairings with menu items to enhance the overall dining experience. Conducts wine tastings and educational presentations for guests, VIPs and special events. Oversees proper wine storage, cellar management and inventory control to ensure optimal product quality. Ensures wines are stored, handled and served at the correct temperatures and according to international service standards. Monitors wine inventory levels and establishes minimum and maximum stock quantities to support operational requirements. Controls and analyses the following: Wine sales performance and profitability. Wine cost percentages and inventory variances. Wine quality, presentation and service standards. Guest satisfaction related to wine service. Wine spoilage, breakage and wastage. Cellar organization and stock rotation (FIFO). Conducts regular inventory counts and investigates discrepancies. Maximises departmental profitability through strategic wine sales, upselling and promotional activities. Works closely with Executive Chef and Restaurant Managers to develop wine pairing menus and special promotions. Supports banquet operations by recommending suitable wine selections for conferences, weddings and special events. Prepares seasonal wine promotions and special wine menus to increase revenue. Ensures compliance with local alcohol laws, licensing regulations and responsible alcohol service practices. Trains restaurant, bar and banquet employees on wine knowledge, service etiquette, food pairing techniques and upselling skills. Develops training programmes and conducts regular wine education sessions to improve team product knowledge. Coaches and mentors employees to achieve excellence in wine service standards. Participates in the recruitment, orientation and development of beverage team members where required. Organises regular wine tastings for staff to improve product familiarity and service confidence. Reviews guest feedback regarding wine service and implements corrective actions where necessary. Attends departmental meetings and management meetings according to the hotel schedule. Maintains accurate wine lists, tasting notes, pricing structures and product specifications. Updates wine menus whenever new vintages, labels or promotions are introduced. Monitors wine market trends, emerging regions, new producers and industry innovations to continuously improve the wine programme. Prepares monthly reports on wine sales, inventory, purchasing and profitability. Assists in preparing the annual beverage budget related to wine operations. Controls purchasing activities in accordance with hotel procurement policies. Ensures proper maintenance, cleanliness and organisation of wine cellars, storage rooms and wine service equipment. Protects and maintains wine preservation systems, decanters, glassware and serving equipment. Creates a motivational working environment that encourages teamwork, professionalism and continuous learning. Promotes effective communication between the wine programme and all Food &amp; Beverage outlets. Conducts regular wine quality evaluations and removes products that do not meet hotel standards. Participates in brainstorming sessions to introduce innovative wine concepts, tasting experiences and promotional activities. Supports sustainability initiatives by promoting environmentally responsible wineries, reducing waste and improving recycling practices. Ensures proper disposal of bottles, corks, packaging materials and other recyclable waste. Implements energy-saving practices within wine storage and beverage operations. Ensures chemicals used for cleaning wine equipment and storage areas are handled safely and in accordance with legal requirements. Participates in Food Safety and Quality Management System meetings as required. Ensures compliance with HACCP, food safety regulations, hygiene standards and hotel quality procedures. Identifies operational issues, analyses information and develops practical solutions to improve wine service and profitability. Maintains the highest standards of professional appearance, guest interaction and confidentiality. Performs any additional duties assigned by hotel management that support the successful operation of the Food &amp; Beverage Department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Who are we?</b></p><br><br><p><span><span>Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, </span><span>life</span><span> and planet.</span></span></p><br><br><br><br>A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.<br><br>Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.<br><br><p><b>Job Summary</b></p><br><br><p>Supports small to large sized field, major, or channel accounts on post sale support items issues and onboarding.</p><br><br><br><p><b>Responsibilities</b></p><br><br><p>Account Support</p><br><br><ul><li><p>Supports customer account base up to and including high complexity and strategic global accounts</p><br><br></li><li><p>Responsible for ownership and issue resolution. Situations require high level of analysis, judgment, negotiation and problem solving</p><br><br></li><li><p>Monitors churn risk and proactively engages to reduce service-related churn within region or globally</p><br><br></li><li><p>Supports/enables non-standard customer requirements independently</p><br><br></li><li><p>Proactively identifies trends with Customer in globally and methods to improve Customer experience</p><br><br></li></ul><br><p>Issue and Escalation Handling</p><br><br><ul><li><p>Post-sale tactical issue resolution</p><br><br></li><li><p>Acts as point of contact with customer on executive escalations or issues independently</p><br><br></li><li><p>Prepares and delivers post mortem reviews when appropriate</p><br><br></li></ul><br><p>Quarterly Business Review</p><br><br><ul><li><p>Plays a role in delivery of QBR and QBR preparation</p><br><br></li><li><p>Identifies root cause and drives resolution on cross functional issues</p><br><br></li><li><p>Leads account team in developing customized QBR materials as appropriate</p><br><br></li><li><p>Project manages resolution of follow up actions from QBR's</p><br><br></li></ul><br><p>Service Improvement Plan</p><br><br><ul><li><p>Develops, manages and delivers on a service improvement plan</p><br><br></li></ul><br><p>Scheduled Reports</p><br><br><ul><li><p>Downloads required data and creates pre-defined reports as per defined schedule</p><br><br></li><li><p>Delivers reports to stakeholder group and answers questions pertaining to the report</p><br><br></li></ul><br><p>Client Management</p><br><br><ul><li><p>Reaches out to client(s) to clarify requests</p><br><br></li><li><p>Makes recommendations of what data should be explored and debriefs with client to explain data insights and confirm report</p><br><br></li></ul><br><p>Ad Hoc Reporting</p><br><br><ul><li><p>Creates complex ad hoc reports, using insights from data exploration to build comprehensive reports with visualizations and insights</p><br><br></li></ul><br><p>Contracts</p><br><br><ul><li><p>Prepares contract documents for execution, provides inputs to legal if leveraging lawyers; resolves standard contractual claims and disputes (e.g. change orders) by gathering information and preparing materials from comparable situations to address claim</p><br><br></li></ul><br><br><p>The targeted pay range for this position in the following location is / locations are:</p><br><br> <p>United States - Tampa Office TAO : 80,000 - 120,000 USD / Annual </p><br><br><p>United States - MI1 Miami : 80,000 - 120,000 USD / Annual </p><br><br><p>United States - MI2 Miami : 80,000 - 120,000 USD / Annual </p><br><br> <p>Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.<b>The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs.</b> Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.</p><br><br> <p>The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.</p><br><br><br><p><u><b>Equinix Benefits</b></u></p><br><br><p>As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.</p><br><br><br><p><b>Employee Assistance Program</b>: An Employee Assistance program is available to all employees.</p><br><br>&amp;#xa;US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.&amp;#xa;<br><p>Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.&nbsp; If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. </p><br><br><br><p>Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.&nbsp;</p><br><br><br><p><b>We use artificial intelligence in our hiring process. Learn more </b><span><b><u>here</u></b></span><b>.</b></p><br><br>&amp;#xa;This posting is a new position within our organization.&amp;#xa;<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Support sales function in the warehouse to achieve the annual targeted volumes at optimum cost through ensuring the availability of the needed resources from spaces, equipment, HC and products, and managing them. Ensure the products’ loading process on sales trucks to be in the right quantity, quality, pattern and time Ensure the proper procedures for storing and managing products in the warehouses maintaining its safety, integrity and quality from the time of receipt till the time of issuance, including implementation of First In First Out concept (FIFO). Manage the warehouse’s purchases budget and follow up on the controllable S&amp;D and MOH budgets in coordination with regional logistics managers. Organize receiving the finished goods from the plant &amp; warehouse to keep enough stock. Coordinate with SP&amp;L SPV in plant to send the RB. And supervise RB Sorting before sending them. Lead the Safety Action Team (SAT) regular meeting to Ensure H&amp;S environment is in place. Ensure H&amp;S and quality regulations are followed up by all warehouse’s HC and report in case of obstacles. Implement food safety according to AIB standards. Support and implement warehouse’s management Best Practice and processes. Supervise the repackaging of finished goods through ensuring the that materials needed are available Calculating the productivity of the warehouse and confirming hours made through M&amp;W. And preparing daily reports for any differences in inventory and put plans if there is a difference – have weekly meetings to share findings with the rest of WH EEs Prepare daily and weekly reports for HO regarding the stocks in the warehouse (Finished Goods, RB, &amp; near expiry products). And coordinate with HO on what to do with Crate, plastic seperaters, and wood pallets. Manage the waste products efficiently (damaged / expired). Coordinate with internal quality and finance departments and with the tax authority with regards to getting rid of these products periodically. Conduct performance appraisal for direct reports with high quality and meeting deadlines. Develop warehousing function EEs. And participate in technical interviews Ensure implementing proper policies and procedures related to marketing equipment management (MEM), scrapped materials’ selling and shipping necessities’ management (wooden pallets and plastic separators (Move only). Ensure all related SP&amp;L interactions with different departments in the site are in compliance with the COSO standards Coordinate between internal fleet workshop in the warehouse’s and central fleet management team responsible for the site in case of any issues related to the fleet readiness. Ensure maintaining good relations with land/s owner/s and the governmental authorities in the area and report in case of any foreseen issues that affect the operations (Move only). Qualifications A Bachelor's degree is a must. 3 - 5 years experience in LD&amp;T related activities. Good command of English language. Good managing people skills. Very good knowledge of computer office programs (excel, powerpoint and word) and ERP systems. Strong Leadership skills Excellent communication skills. Ability to deal with diverse backgrounds. Good analytical thinking skills to be able to identify opportunities. Good presentation skills. Good understanding of basic financial analysis</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an experienced professional to lead international customer care operations by managing and developing a team of advisors. This role focuses on driving performance, enhancing customer experience, and ensuring adherence to operational standards while continuously improving processes and team capability within a dynamic contact centre environment.</p><br><br><br><b>What you’ll do</b> <br><p>Lead, coach, and support a team of up to 15 advisors, ensuring high levels of engagement and performance<br>Facilitate regular performance reviews and structured feedback sessions using established frameworks<br>Monitor real-time operations, ensuring productivity and service levels meet organisational targets<br>Translate business strategy into clear actions through team briefings and process updates<br>Drive key performance metrics, addressing underperformance and ensuring compliance with policies<br>Analyse NPS and KPI performance, identifying gaps and delivering actionable insights to management<br>Support the implementation of operational plans and continuous improvement initiatives<br>Develop team capability by identifying upselling and cross-selling opportunities<br>Act as a point of support for team-related matters, fostering an inclusive and collaborative environment</p><br><br><br><b>Who you are</b> <br><p>Demonstrated ability to lead teams effectively within a customer care or contact centre environment<br>Strong interpersonal awareness with the ability to manage people and build positive working relationships<br>Effective problem-solving and analytical skills, with attention to performance data and trends<br>Ability to communicate clearly and deliver value-driven solutions to customers<br>Committed to continuous learning and self-development<br>Experience working across multiple systems and tools in a fast-paced environment<br>Fluency in German at C2 level (spoken proficiency)<br>Experience of 1–2 years in a customer care environment<br>Strong verbal communication, reporting, and sales skills<br>Proficiency in MS Office tools is advantageous</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to lead and shape high-performing international teams<br>Exposure to global customer operations and cross-functional collaboration<br>Continuous learning through hands-on leadership and operational excellence initiatives<br>A supportive environment focused on growth, performance, and inclusion</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced leadership and team development skills in a contact centre setting<br>Data-driven decision-making through KPI and performance analysis<br>Customer experience optimisation and NPS improvement strategies<br>Strategic thinking aligned with operational execution<br>Stakeholder communication and performance coaching techniques</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><p>LinkedIn: https://www.linkedin.com/company/vois/<br>Facebook: https://www.facebook.com/voisglobal<br>Instagram: https://www.instagram.com/voisglobal/<br>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</p><br><br><br><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The medium enterprise accounts manager role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned regional territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards. The medium enterprise accounts manager is responsible for ensuring that SME/SOHO account management channel is meeting customer excellence standards while creating a visible step change versus our competition to gain market share.</p> <h4>Job profile</h4> <ul> <li>Managing a group of accounts to work on achieving net adds, voice points, solution and accounts targets</li> <li>Growing revenue by selling Vodafone’s telecom and digital solutions</li> <li>Building strong client relationships with business customers and key stakeholders</li> <li>Identifying new business opportunities and winning new accounts</li> <li>Coordinating with internal teams like marketing, activation, IT, and operations to execute projects smoothly</li> <li>Ensuring customer excellence and handling by resolving issues quickly and improving customer satisfaction/NPS</li> <li>Monitoring performance and reporting on sales progress, account health, and market opportunities</li> <li>Ensuring the quality of sales</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Experience in telecom and technology industries</li> <li>Sales/account management experience</li> <li>Negotiation and communication skills</li> <li>Commercial awareness</li> <li>Full awareness of Vodafone Business digital solutions</li> <li>Strong stakeholder management and reporting skills</li> <li>Reporting, time management and presentation skills</li> <li>Results oriented, self-disciplined and organized</li> <li>Spoken and written English language</li> <li>Having minimum 1 year of sales experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>