Restaurant Assistant Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p>Compliance Testing Manager- BEI</p><br><p>Egypt</p><br><p>Full time</p><br><p>Grade C16</p><br><p><b>We make Heath Happen:</b></p><br><p>This role operates within the BGIUK Market Unit, with particular focus on BEI.&nbsp; The role is designed to provide Regulatory Compliance Testing for BEI, with particular focus on areas of regulatory interest from local regulators.&nbsp; In addition, supporting the Senior Compliance Manager for BEI to maintain regulatory compliance across BEI. This is&nbsp; a Business facing role in the 2nd line compliance function, providing risk-based compliance testing to Bupa Egypt Insurance (BEI) in addition to supporting BEI Senior Compliance Manager in delivering their objectives.</p><br><p><b>How you’ll help us make health happen:</b></p><br><ul><li>Liaise with the three Lines of defence as required to help focus attention on key areas of regulatory risk.</li><li>Support the Senior Compliance Manager by developing the compliance testing plan using a risk-based approach.</li><li>Provide effective regulatory assurance of BEI’s business activities, processes, systems and controls through an effective, risk-based compliance testing activities and program.</li><li>Assess operational processes and procedure in line with regulatory best practice requirements.</li><li>Undertake testing on compliance with all regulatory requirements for BEI and other regional businesses as requested from time to time using a risk-based approach and in line with the annual approved compliance testing plan.</li><li>Working collaboratively with internal audit and 2nd line assurance team. Identify and report matters that may warrant further assurance or investigation work by Assurance or Audit functions.</li><li>Responsible for the implementation and delivery of agreed Compliance plans in so far as it relates to regulatory compliance testing.</li><li>Support the implementation of regulatory change and key strategic initiatives by undertaking post implementation reviews as required.</li><li>Work in partnership with business functions, to identify and mitigate regulatory risk within the business as part of assurance activity.</li><li>Develop and maintain strong relationships with business managers and challenging senior management on their compliance control environment.</li><li>Attend any local compliance and risk forums as required by the Senior Compliance Manager</li><li>Develop a deep knowledge of business operations to enable effective challenge across all aspects of the regulated entities.&nbsp;</li><li>Maintain a detailed understanding of the current and future regulatory themes and industry good practice and feed this into business systems and controls.&nbsp;</li><li> Support Compliance senior management in the attendance at industry working parties, addressing regulatory, compliance and consumer issues.</li></ul><ul><li>Liaise and collaborate positively with other risk and compliance teams to support the overall compliance agenda within Bupa and improvement in the overall control framework.</li><li>Support Senior management in achieving the objectives of the Compliance function and in embedding a strong compliance and conduct culture across the regulated entities.</li><li>Support, escalate and challenge the investigation and resolution of regulatory incidents and breaches.</li><li>Assist Senior Management in embedding a ‘compliance and conduct culture’ throughout the business.</li><li>The role has direct communication and escalation lines to the Head of Compliance BG International and Africa CRO where conflicting regulatory interpretations arise.</li></ul><p><b>Experience required:</b></p><br><ul><li>Proven managerial experience in a compliance or internal audit function, preferably in an insurance business.</li><li>Experience of the regulatory environment and key regulatory regimes, particularly the Egyptian market.</li><li>Familiar with working in a 3LOD model with a track record of delivering high-quality compliance reports.</li><li>Good communicator and able to demonstrate how they have helped influence the risk strategy (including risk appetite) of a regulated business. In-depth knowledge of regulatory requirements.&nbsp; Proven ability to draw out and articulate regulatory themes so the business can be on the ‘front foot’ in considering areas of potential regulatory concern.</li><li>Ability to proactively assess and analyse relevant risks and advise on effective risk mitigation plans.</li><li>Strong analytical and critical thinking skills with ability to identify root causes, draw conclusions, articulate findings and distil complex issues into clear themes and executive insights.</li><li>Proven track record in applying good judgement based on business information and assessment frameworks to determine the degree of business and regulatory risk posed by actions and issues within the business</li><li>Excellent communication and written skills (Arabic and English). Able to explain detailed and complex rules and themes in a way that senior management and the business can understand and act upon.</li><li>Strong stakeholder management and organisations skills, with the ability to effectively manage expectations, coordinate across stakeholders and deliver testing activities in line with the agreed timelines.</li><li>Objective and fair with a strong presence and ability to challenge effectively at all levels.</li><li>High level of personal confidence, able to lead and manage change through influence and persuasion and to challenge business decision makers</li></ul><p>Why Bupa?</p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><br><p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.&nbsp;</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Legal, Risk &amp; Audit<p>Locations:</p><br>Egypt - Cairo </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Job Purpose:</strong></span></p><br><br><p><span>To execute, monitor and follow up on Quality Assurance audit plans ,reviews and surveillance as directed by “Quality Assurance Manager”. Follow up on corrective measures in line with Air Arabia quality standards and IOSA and other regulatory bodies’ requirements to ensure compliance with the same across all functions and areas of operation.</span></p><br><br><br><p><span><strong>Desision Making Parameter </strong></span></p><br><br><ul><li><span><span><span><span>The job holder handles his/her duties within the framework of responsibilities and boundaries identified with this role and in accordance with standard practices.</span></span></span></span></li><li><span><span><span> Consults with the “Manager - Quality Assurance” on any non-routine action prior to executing; all duties shall be performed thru proper channel and in compliance with adopted policies and procedures.</span></span></span></li></ul><br><p><strong><span><span><span>Responsibilities</span></span></span></strong></p><br><br><ul><li><span><span>Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance and spot checks in accordance with <span>E</span>CAA/IOSA standards and requirements. .</span></span></li><li><span><span>Participates in updating and communicating the regulations of <span>G E</span>CA in the corresponding manuals such as OM, GMM, GOM,MEL, ...etc. in coordination with corresponding personnel in operations and engineering departments. </span></span></li><li><span><span>Reviews the internal quality standards and regulatory requirements on regular basis in accordance with Air Arabia/CAA approvals; highlights any variances or changes needed to the “Quality Assurance Manager” accordingly.</span></span></li><li><span><span>Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists. </span></span></li><li><span><span>Cooperates with the department heads/managers to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results; sends out necessary notifications for concerned parties prior to agreed schedules to allow needed arrangements from their side.</span></span></li><li><span><span>Partners with Stakeholders and “Quality Assurance Manager” to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the Company are satisfactory.</span></span></li><li><span><span>Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes.</span></span></li><li><span><span>Assists the “Quality Assurance Manager” in developing and monitoring the adherence to Quality Assurance policies, procedures, and manuals in accordance with Company’s requirements; supports in developing Quality Assurance awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc...</span></span></li><li><span><span>Performs safety and quality audits and conducts periodic review approvals on Suppliers, Vendors, Subcontractors, Simulator, Ramp and Outstations, this includes but not limited to: MROs, GHAs, Fuel Companies, Cargo, <span>flight operations</span> , etc.; raises and follows-up on findings in Q-Pulse and with concerned owners.</span></span></li><li><span><span>Reviews MDD/ADD/CDL and Reliability reports and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed. </span></span></li><li><span><span>Ensures effective liaison with regulatory authorities and other operationally relevant external entities.</span></span></li><li><span><span>Maintains and regularly updates necessary records related to <span><span>Quality Assurance Audits such as personnel authorization files, dispensation files, </span></span>deviations, and concessions.</span></span></li><li><span><span>Supports the Engineering Department with new licenses aiming for continuation of training and enhancing capabilities ensuring the licenses are processed and issued as per regulations.</span></span></li><li><span><span><span>Assists in the process of delivering and redelivering aircraft, as well as the renewal of aircraft certificates, including Airworthiness Certificates, flight permits, and radio licenses, among others.</span> </span></span></li></ul><p><strong><span><span><span>Qualifications (Academic, Training, Languages)</span></span></span></strong></p><br><br><ul><li><span>Bachelor's degree in Aircraft Engineering, ATPL/CPL License or equivalent; with experience and exposure required to fulfil the position requirements.</span></li><li><span><span>Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO – Lead Assessor are highly desirable and some may be treated as conditional for this role.</span></span></li><li><span><span>Project Management certificate or alternately the proven corresponding working experience is nice to have.</span></span></li><li><span><span>Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search.</span></span></li><li><span><span>Excellent command over written and verbal communication skills: reporting, presentations, etc.</span></span></li><li><span><span>Fluent in English Language, Arabic Language is a plus.</span></span></li></ul><br><p><strong><span><span><span>Work Experience </span></span></span></strong></p><br><br><ul><li><span><span>3-5 years of related working experience in Quality Assurance/Audit in the aviation/airline industry.</span></span></li><li><span><span>Extensive exposure to the Civil Aviation Authorities and regulatory bodies’ legal requirements, preferably GCAA and/or EASA/FAA; familiar with regulations pertaining to Licensing, procedures, and manuals.</span></span></li><li><span><span>Knowledgeable with working exposure to Commercial /Safety/Internal &amp; External Audit practices.</span></span></li><li><span><span><span>Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations</span> </span></span></li><li><span><span>Aircrafts technical knowledge and relative exposure to aircrafts maintenance requirements is a plus.</span></span></li><li><span><span>Possesses an in-depth knowledge in documentation control systems.</span></span></li><li><span><span>Experienced in designing procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.</span></span></li><li><span><span>Analytical thinking, efficiency and commitment to successful results. </span></span></li><li><span><span>Proven skills in analysing data, identifying pitfalls and recommending corrective measures.</span></span></li><li><span><span>Cost-oriented, possesses effective problem solving and decision making skills.</span></span></li><li><span><span>High accuracy and attention to details.</span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>·</span></span><span><span>Support planning manager in develop organization-wide or department-wide goals, objectives, policies and procedures for the department.</span></span></p><br><p><span><span>·</span></span><span><span>To appraise performance of subordinates and identify or implement training and development needs.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor all projects specific Level 1 and Level 2 milestones, highlighting any issues and suggestions for resolution to the respective project managers.</span></span></p><br><p><span><span>·</span></span><span><span>Responsible for all data required from planning department during the tender stage.</span></span></p><br><p><span><span>·</span></span><span><span>Participating in discussions with designers, contractors and other third-party entities to proactively identify project risks; and develop recommendations as to how to mitigate the risks.</span></span></p><br><p><span><span>·</span></span><span><span>Participating with the contracts &amp; claim department in preparing the delay analysis and time extension claim</span></span></p><br><p><span><span>·</span></span><span><span>In-charge of the overall project planning, project controls which includes preparation of CPM schedules, project execution plan(s), work packages, progress reports, material/ equipment loading/ utilization histograms/ plans/ reports.</span></span></p><br><p><span><span>·</span></span><span><span>Support project managers in preparing the executive and top management presentations.</span></span></p><br><p><span><span>·</span></span><span><span>Update the client as well as the stakeholders and the management regarding progress of project, inform about milestone reached, bring to notice potential delays and recommend corrective actions.</span></span></p><br><br><br><p><span><span>Monitor works and ensure quality standards across all work products and compliance with the budget and project timeframe.</span></span></p><br> <p><span><span><strong>Minimum</strong></span></span></p><br><br><p><span><span>- </span></span><span><span>Years of experience:</span></span></p><br><p><span><span>8-10 years</span></span></p><br><br><p><span><span>- Academic Qualifications:</span></span></p><br><p><span><span>Bachelor Degree Engineering</span></span></p><br><br><p><span><span>- Professional Certificates:</span></span></p><br><br><p><span><span>- Language proficiency:</span></span></p><br><p><span><span>Intermediate at English</span></span></p><br><br><p><span><span>- Computer skills:</span></span></p><br><p><span><span>Primavera P6.8 Basics/Advanced Level, Microsoft Excel.</span></span></p><br><br><br> </div>

<p><h4>Position summary</h4> <p>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Work closely with our Talent Acquisition team to assist them in their daily operational tasks. Support the recruitment process as per the strategy that has been agreed with the relevant TA. Responsible for initial screening of candidates prior to Hiring Manager review (CV screening, telephone interviews as required). Schedule interviews for the shortlisted candidates to the hiring managers Support in creating marketing campaigns, website content and social media updates to promote the Siemens Mobility brand on social media channels and writing posts. Participate in projects and other tasks as agreed by Talent Acquisition led to drive excellence in the TA function and the onboarding process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Third-year undergraduate Business Administration student. Interested in pursuing a career in Human Resources and Talent Acquisition. Ability to work 5 days/week in the office. Ability to work proactively and have a good sense of teamwork. You have excellent interpersonal and communication skills and have strong influence and impetus. Familiar to Microsoft Word, Excel, Power Point, and Outlook. Fluency in English language both written and spoken. Ability to prioritize and organize tasks effectively. Work independently, safely, and responsibly; take ownership of challenges and ideas and are looking to develop your ability to drive and lead change.</p><p></p></section>

We’re Hiring Site Manager – Data Center Projects<br>Location: GCC / Gulf Countries Experience: 15+ Years Industry: Data Center / MEP / Construction<br>About the Role<br>We are looking for an experienced Site Manager – Data Center Projects to lead and manage site construction, installation, testing, commissioning, integrated systems testing, operational readiness, and project handover activities across Data Center projects in the GCC region.<br>((Key Responsibilities))<br>• Provide overall leadership for site construction, installation, testing, commissioning, and handover activities.• Manage site teams, commissioning teams, supervisors, subcontractors, and vendors.• Ensure project delivery within budget, schedule, quality, and contractual requirements.• Act as the primary site representative toward the client, consultant, authorities, and project stakeholders.• Lead installation activities covering Electrical, Mechanical, ELV, ICT, Security, BMS, EPMS, SCADA, Fire Alarm, Fire Suppression, Controls, and Data Center Infrastructure.• Lead and coordinate Level 4 Integrated Systems Testing (IST) activities and validate Sequence of Operations (SOO).• Manage Level 5 performance testing, operational validation, load bank testing, black building tests, and emergency scenario simulations.• Ensure compliance with HSE policies, local regulations, client requirements, and international standards.• Manage punch lists, deficiencies, issue resolution, retesting, and final project closeout.• Maintain commissioning documentation, risk registers, event trackers, and progress reports.• Coordinate client witnesses, consultants, OEM representatives, and commissioning agents.• Ensure completion of turnover packages, O&M manuals, as-built drawings, training records, and final client acceptance.<br>Requirements<br>• 15+ years of overall experience in construction, MEP, commissioning, or Data Center projects.• Proven experience in Data Center projects, preferably with major international clients or contractors.• Strong experience in installation, commissioning, IST, performance testing, and operational readiness.• Strong knowledge of Electrical and Mechanical systems, BMS, EPMS, UPS, generators, cooling systems, fire protection, and critical infrastructure.• Proven leadership and project/site management skills.• Strong communication, coordination, problem-solving, and decision-making abilities.• Experience working in the GCC / Middle East region.• Bachelor’s degree in Engineering or a related technical field.• Relevant professional certifications in Project Management, HSE, or Commissioning are an advantage.<br>What We Offer<br>• Opportunity to work on major Data Center projects across the GCC.• Competitive salary package.• Professional growth and international project exposure.<br>How to Apply<br>Interested candidates are invited to send their updated CV to:<br>Email: Hr@smartpower.com.eg

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly skilled Senior CCNA/CCNP Voice Engineer with extensive experience in Cisco Unified Communications and DGVox Call Recording &amp; Archiving solutions.<br> The ideal candidate will be responsible for designing, implementing, supporting, and optimizing enterprise voice infrastructure while ensuring reliable call recording, compliance, and system availability.<br> The role requires strong troubleshooting capabilities, hands-on deployment experience, and the ability to work with cross-functional infrastructure and security teams.<br> Key Responsibilities Design, implement, configure, and support Cisco Voice infrastructure.<br> Deploy, configure, administer, and troubleshoot DGVox Call Recording and Archiving Software .<br> Install and maintain call recording solutions integrated with Cisco Unified Communications environments.<br> Configure and support Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco IP Phones.<br> Perform upgrades, migrations, patch management, and system health checks for voice and recording platforms.<br> Monitor system performance and proactively resolve voice quality, recording, and archiving issues.<br> Ensure compliance with organizational policies related to call recording retention and security.<br> Integrate DGVox with supported telephony platforms and storage solutions.<br> Perform backup, recovery, and disaster recovery activities for voice and recording environments.<br> Troubleshoot SIP, SCCP, H.<br>323, and voice gateway issues.<br> Configure and maintain Cisco voice gateways, CUBE, and SIP trunks.<br> Collaborate with network, security, infrastructure, and application teams during deployments and incident resolution.<br> Produce technical documentation, implementation guides, network diagrams, and operational procedures.<br> Participate in on-call support and provide Level 2/Level 3 technical support when required.<br> Recommend improvements to enhance system performance, scalability, and reliability.<br> Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.<br> CCNA Collaboration/Voice or CCNP Collaboration certification (preferred).<br> Minimum 5–8 years of experience in Cisco Voice technologies.<br> Strong hands-on experience with DGVox Call Recording and Archiving Software .<br> Experience deploying and supporting enterprise call recording solutions.<br> Strong knowledge of Cisco Unified Communications Manager (CUCM).<br> Experience with Cisco Unity Connection.<br> Experience with Cisco Voice Gateways and CUBE.<br> Strong understanding of SIP, H.<br>323, SCCP, RTP, SRST, and MGCP protocols.<br> Experience with VMware virtualization environments.<br> Knowledge of Windows Server administration.<br> Experience with SQL databases is an advantage.<br> Familiarity with storage, backup, and archiving technologies.<br> Strong analytical and troubleshooting skills.<br> Excellent communication and documentation skills.<br> Ability to work independently and within a team environment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>1. Employee Lifecycle Management</strong></p><br><br><ul><li><p><strong>Manage new joiners onboarding for store employees in partnership with Operations teams.</strong></p><br><br></li><li><p><strong>Conduct exit interviews to identify turnover trends and root causes.</strong></p><br><br></li><li><p><strong>Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.</strong></p><br><br></li></ul><p><strong>2. People Cycles Management Support&nbsp;</strong></p><br><br><ul><li><p><strong>Support the People Operations Manager in executing annual people cycles, including:</strong></p><br><br><ul><li><p><strong>Performance Management</strong></p><br><br></li><li><p><strong>Promotions</strong></p><br><br></li><li><p><strong>Pay Review&nbsp;</strong></p><br><br></li></ul></li></ul><p><strong>3. Manpower Planning (MPP)</strong></p><br><br><ul><li><p><strong>Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements.</strong></p><br><br></li><li><p><strong>Execute and maintain all system transactions related to the manpower planning cycle accurately and on time.</strong></p><br><br></li></ul><p><strong>4. Talent Development / Management Support</strong></p><br><br><ul><li><p><strong>Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents.</strong></p><br><br></li><li><p><strong>Assist in identifying high-potential employees and succession planning opportunities.</strong></p><br><br></li><li><p><strong>Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees.</strong></p><br><br></li></ul><p><strong>5. Employee Engagement</strong></p><br><br><ul><li><p><strong>Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to:</strong></p><br><br><ul><li><p><strong>On-floor engagement activities</strong></p><br><br></li><li><p><strong>Town halls</strong></p><br><br></li><li><p><strong>Reward &amp; Recognition programs</strong></p><br><br></li><li><p><strong>Employee experience initiatives</strong></p><br><br></li></ul></li></ul><p><strong>6. Employee Relations Support&nbsp;</strong></p><br><br><ul><li><p><strong>Act as a liaison between Operations and Employee Relations (ER) teams.</strong></p><br><br></li><li><p><strong>Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases.</strong></p><br><br></li><li><p><strong>Promote compliance with company policies and labor regulations.</strong></p><br><br></li></ul><p><strong>7. Core People Operations Support</strong></p><br><br><ul><li><p><strong>Coordinate with the P&amp;C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff.</strong></p><br><br><ul><li><p><strong>Payroll-related inquiries</strong></p><br><br></li><li><p><strong>Employee benefits administration</strong></p><br><br></li><li><p><strong>Letters Requests&nbsp;</strong></p><br><br></li></ul></li></ul><br>What you need to be successful<br><ul><li><p><strong>Alexandri Residents is a MUST!</strong></p><br><br></li><li><p><strong>3 - 4 years of HR experience in a Warehouse / Factory environment&nbsp;</strong></p><br><br></li><li><p><strong>Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred.&nbsp;</strong></p><br><br></li><li><p><strong>Stakeholder management skills, with the ability to build strong relationships&nbsp;</strong></p><br><br></li><li><p><strong>Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you passionate about connecting people with opportunities at scale? Amazon's Workforce Staffing (WFS) team is the engine behind how we attract, hire, and onboard the thousands of associates who power our fulfillment network. We move fast, think big, and obsess over candidate experience because every hire matters.<br>We're looking for a Workforce Staffing Specialist to join our WFS team in Egypt. In this role, you'll be at the heart of high-volume hiring owning the end-to-end recruitment process, managing labor planning inputs, and driving hiring execution across our Egypt operations. You'll work closely with Operations, Finance, and HR teams to ensure we have the right people, in the right roles, at the right time.<br>You'll dive deep into hiring data, track funnel performance, and spot trends before they become problems. Whether it's a peak season like Ramadan or White Friday, or steady-state hiring, you'll ensure we meet demand while delivering a world-class candidate experience. If you thrive in a fast-paced environment, love working with data, and want to directly impact how Amazon grows in Egypt this role is for you.<br>Key job responsibilities<br>- Executes labor demand planning by providing data inputs on applicant pipeline, conversion rates, attrition trends, and seasonal peaks (Ramadan, Prime, White Friday) to build staffing strategies that meet business demand across Egypt sites<br>- Manages the end-to-end hiring process (direct hiring and/or agency collaboration), tracking hiring event schedules, forecasted attendance rates, and ensuring an suitable candidate experience at all stages<br>- Monitors and optimizes candidate funnel performance including cycle time, conversion rates, and applicant pipeline metrics — identifying gaps and recommending actions to improve hiring efficiency<br>- Produces and tracks daily, weekly, and monthly KPI reporting, conducting root cause analysis on discrepancies and escalating trends to the WFS Country Manager to support meeting and exceeding business SLAs<br>- Collaborates with Site Leadership teams including Operations, Finance, and PXT to support labor requirements, assist in demand forecasting, and ensure alignment on hiring targets<br>- Maintains relationships with internal and external stakeholders (agencies, site teams, vendors) to support long-term partnerships and coordinate on hiring status and temporary pool management<br>- Supports cost-per-hire management through tracking labor acquisition, advertising, and talent acquisition costs; escalating budget concerns to the WFS Country Manager<br>- Contributes to associate experience service levels by executing hiring activities with minimal defects and maintaining high candidate satisfaction standards<br>- Ensures compliance with Egyptian Labor Law (Law No. 12 of 2003), Social Insurance regulations, and internal Amazon policies across all hiring and onboarding activities<br>- Participates in and supports projects of varying scale, proactively proposing solutions to improve hiring processes and contributing to the WFS Country Manager's vision through data-driven execution<br>- 3+ years of human resources experience<br>- Experience with HR processes and systems<br>- Experience with process improvement and stakeholder management<br>- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<strong>Company Description</strong> Velocity Group of Companies, a leading multinational ready-made garments organization, operates multiple branches worldwide and is based in the Free Zone in Ismailia, Egypt. The group produces 4.5 million denim and garment products annually and employs around 3,500 team members from more than eight countries. With over 30 years of experience, its premium products are shipped duty-free under QIZ agreements to top European and US brands. The company specializes in premium denim, over-dyed, and activewear products and invests heavily in employee development, training, and retention. Guided by core values such as respect, collaboration, continuous improvement, innovation, and environmental responsibility, Velocity offers a professional international work environment and attractive, stable career opportunities.<br><strong>Role Description</strong> The Cutting Manager is a full-time, on-site role located in Ismailia, Egypt. This role is responsible for overseeing the entire fabric cutting operation, including planning cutting schedules, optimizing fabric usage, and ensuring accurate execution of markers and patterns. The Cutting Manager supervises cutting staff, coordinates with production, merchandising, and quality teams, and ensures that daily cutting targets are met in line with delivery timelines and quality standards. The role involves monitoring machinery and equipment, enforcing safety and environmental practices, and maintaining accurate records of fabric consumption, wastage, and outputs. The Cutting Manager is also expected to identify process improvements, support training of team members, and collaborate with management to meet production and efficiency goals.<br><strong>Qualifications<br></strong> <br><ul><li>Strong experience in cutting room operations, including marker making, fabric spreading, and cutting for denim and ready-made garments.</li><li>Proficiency in production planning and workflow management, with the ability to meet daily targets and optimize fabric utilization.</li><li>Solid knowledge of garment construction, patterns, and quality standards within large-scale manufacturing environments.</li><li>Experience supervising teams, providing guidance and training, and maintaining a safe, inclusive, and performance-focused work culture.</li><li>Ability to use cutting room machinery and tools, and familiarity with basic ERP or production tracking systems is preferred.</li><li>Strong analytical and problem-solving skills, with attention to detail and a commitment to continuous improvement.</li><li>Effective communication and collaboration skills to work with production, merchandising, quality, and maintenance teams.</li><li>Relevant technical or vocational qualification in textiles, garment technology, or industrial production; a bachelor’s degree in a related field is an advantage.</li><li>Previous experience in denim or activewear manufacturing and exposure to international brands or export-oriented factories is a plus.</li><li>Demonstrated alignment with company values, including respect, teamwork, environmental awareness, and dedication to performance.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an experienced <strong>FRENCH-SPEAKING Team Manager to support one of our growing programs in Alexandria! </strong>The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills!&nbsp;</p><br><p>Core Responsibilities</p><br><ul><li>Validate agent activities against assigned lead volumes and resolve mismatches.</li><li>Review sales with required artifacts; approve only validated sales.</li><li>Reject invalid or incomplete sales and ensure only approved sales are counted.</li><li>Conduct one-on-one coaching and review a minimum of one customer contact per agent per week.</li><li>Document coaching and feedback in the Sutherland tool.</li><li>Conduct pre-shift and post-shift huddles and cascade process or policy updates.</li><li>Own team performance across sales, productivity, quality and attendance.</li><li>Maintain quality and compliance oversight.</li><li>Manage stakeholder communication, escalations and action plans.</li><li>Review reporting and act on performance gaps.</li><li>Support employee engagement and development.</li><li>The team manager to validate the sales file before declaring it in the WBR on every Monday.</li></ul><br>Qualifications<br><ul><li><strong>1-2 years of Team Management experience within the BPO industry</strong></li><li><strong>MUST SPEAK FRENCH&nbsp;at a B1 level, B2 preferred!</strong></li><li>Ability to coach, mentor &amp; develop a team of frontline agents</li><li>B2B sales/customer service experience is key&nbsp;</li><li>Must be able to work onsite in Alexandria</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an experienced <strong>GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! </strong>The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills!&nbsp;</p><br><p>Core Responsibilities</p><br><ul><li>Validate agent activities against assigned lead volumes and resolve mismatches.</li><li>Review sales with required artifacts; approve only validated sales.</li><li>Reject invalid or incomplete sales and ensure only approved sales are counted.</li><li>Conduct one-on-one coaching and review a minimum of one customer contact per agent per week.</li><li>Document coaching and feedback in the Sutherland tool.</li><li>Conduct pre-shift and post-shift huddles and cascade process or policy updates.</li><li>Own team performance across sales, productivity, quality and attendance.</li><li>Maintain quality and compliance oversight.</li><li>Manage stakeholder communication, escalations and action plans.</li><li>Review reporting and act on performance gaps.</li><li>Support employee engagement and development.</li><li>The team manager to validate the sales file before declaring it in the WBR on every Monday.</li></ul><br>Qualifications<br><ul><li><strong>1-2 years of Team Management experience within the BPO industry</strong></li><li><strong>MUST SPEAK GERMAN at a B1 level, B2 preferred!</strong></li><li>Ability to coach, mentor &amp; develop a team of frontline agents</li><li>B2B sales/customer service experience is key&nbsp;</li><li>Must be able to work onsite in Alexandria</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an experienced <strong>Italian OR Spanish-Speaking Team Manager to support one of our growing programs in Alexandria! </strong>The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills!&nbsp;</p><br><p>Core Responsibilities</p><br><ul><li>Validate agent activities against assigned lead volumes and resolve mismatches.</li><li>Review sales with required artifacts; approve only validated sales.</li><li>Reject invalid or incomplete sales and ensure only approved sales are counted.</li><li>Conduct one-on-one coaching and review a minimum of one customer contact per agent per week.</li><li>Document coaching and feedback in the Sutherland tool.</li><li>Conduct pre-shift and post-shift huddles and cascade process or policy updates.</li><li>Own team performance across sales, productivity, quality and attendance.</li><li>Maintain quality and compliance oversight.</li><li>Manage stakeholder communication, escalations and action plans.</li><li>Review reporting and act on performance gaps.</li><li>Support employee engagement and development.</li><li>The team manager to validate the sales file before declaring it in the WBR on every Monday.</li></ul><br>Qualifications<br><ul><li><strong>1-2 years of Team Management experience within the BPO industry</strong></li><li><strong>MUST SPEAK ITALIAN OR SPANISH -&nbsp;&nbsp;B1 level, B2 preferred!</strong></li><li>Ability to coach, mentor &amp; develop a team of frontline agents</li><li>B2B sales/customer service experience is key&nbsp;</li><li>Must be able to work onsite in Alexandria</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p><strong>We’re Hiring: Learning &amp; Development Manager</strong></p><p> <strong>6th of October, Cairo, Egypt</strong></p><p> <strong>Full On-site | Senior-Level Position</strong></p><p>Are you passionate about <strong>developing people, building high-performing teams, and creating impactful learning experiences</strong>?</p><p>We’re looking for an experienced <strong>Learning &amp; Development Manager</strong> to join our team and lead strategic initiatives across <strong>Learning &amp; Development, Talent Development, Coaching, Assessment Centers, and Performance Improvement</strong>.</p><p>This is an exciting opportunity for an L&amp;D professional who enjoys working closely with business leaders and turning organizational needs into effective people-development solutions.</p><p><br></p><p><strong> What You’ll Be Responsible For</strong></p><p>As our L&amp;D Manager, you will:</p><ul><li>Develop and implement <strong>L&amp;D strategies and programs</strong> aligned with business objectives.</li><li>Conduct <strong>Training Needs Assessments (TNA)</strong> and competency gap analysis.</li><li>Design and deliver <strong>onboarding, technical, behavioral, leadership, and soft-skills training</strong>.</li><li>Lead <strong>Assessment &amp; Development Centers</strong> for talent identification, promotions, succession planning, and career development.</li><li>Provide <strong>coaching and development support</strong> to employees and managers.</li><li>Facilitate structured, competency-based <strong>feedback and development conversations</strong>.</li><li>Design and monitor <strong>IDPs/PDPs and Performance Improvement Plans (PIPs)</strong>.</li><li>Partner with managers to identify and develop <strong>high-potential talent</strong>.</li><li>Manage <strong>LMS and digital learning platforms</strong>.</li><li>Measure training effectiveness, performance improvement, and business impact.</li><li>Promote a culture of <strong>continuous learning, coaching, and professional development</strong>.</li></ul><p><br></p><p><strong> What We’re Looking For</strong></p><p>You could be a great fit if you have:</p><ul><li><strong>7+ years of experience</strong> in Learning &amp; Development, Talent Development, or Organizational Development.</li><li>A Bachelor's degree in <strong>HR, Psychology, Business Administration, Education</strong>, or a related field.</li><li>Hands-on experience with <strong>Assessment Centers and Development Centers</strong>.</li><li>Strong experience in <strong>coaching and providing constructive feedback</strong>.</li><li>Experience managing <strong>PIPs, IDPs/PDPs, and competency frameworks</strong>.</li><li>Strong <strong>facilitation, presentation, and instructional design</strong> skills.</li><li>Experience with <strong>LMS and digital learning platforms</strong>.</li><li>Strong analytical and stakeholder management skills.</li><li>Experience working with <strong>business leaders and cross-functional teams</strong>.</li><li><strong>Fluent English (C1) – mandatory.</strong></li><li>BPO experience is a strong advantage.</li></ul><p><br></p><p><strong> Plus Points</strong></p><p>Certifications such as <strong>SHRM, CIPD, ATD, ICF Coaching, or Train the Trainer</strong> are highly valued.</p><p><strong>Why This Role?</strong></p><p>You’ll have the opportunity to make a direct impact on <strong>employee growth, leadership development, talent identification, and organizational capability</strong> while working closely with business stakeholders.</p><p>If you're ready to take the next step in your <strong>Learning &amp; Development career</strong>, we’d love to hear from you!</p><p> <strong>Location:</strong> 6th of October, Cairo, Egypt</p><p> <strong>Work Model:</strong> Full On-site</p><p><strong>Apply now or share this opportunity with someone who could be a great fit!</strong></p>

<p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility:</p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the informed consent and witness the donor's signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in medicine.</li><li>Post graduate studies in Medicine, preferrable</li><li>Clinical experience.</li><li>Experience in GxP-regulated environment.</li><li>Proficiency in all Microsoft Office applications.</li><li>Clinical skills.</li><li>Assertiveness and decision-making ability.</li><li>Quality mindset.</li><li>Excellent customer service skills.</li><li>Organized and able to manage time effectively.</li><li>Ability to work within a highly regulated and fast paced medical environment.</li><li>Ability to influence and direct center medical staff through effective leadership skills.</li><li>Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li>Excellent written and spoken English and Arabic.</li></ul>

<p><b>About the role</b></p><p>This hybrid role is designed to support both our customers and the operations team during critical moments of their journey with Invygo. You will play a key role in managing daily interactions with car dealers and customers, ensuring operational efficiency, and building strong partnerships to meet and exceed assigned KPIs.</p><p><b><br></b></p><p><b>What You Will Do as an Operation Specialist:</b></p><ul><li>Escalation Support<ul><li>Act as Level 1/first-line escalation point for issues within assigned processes (uploads, service requests, bookings, force collection)</li><li>Escalate unresolved issues to the Operations Manager when SLA timelines are at risk</li><li>Log and track escalation notes daily until resolution</li></ul></li><li>Process Execution &amp; Support<ul><li>Support the new car upload process: tracking SLA milestones, dealer documentation, pricing confirmation, and pre-delivery checks</li><li>Monitor booking/handover performance: on-time delivery tracking, customer feedback logging, and flagging dealer service issues</li><li>Assist with idle car de-fleet monitoring report generation, tracking inactive vehicles, coordinating dealer communication</li><li>Support force collection follow-ups dealer/customer reminders, sheet updates and call/communication cadence</li></ul></li><li>Dealer &amp; Cross-Functional Coordination<ul><li>Communicate with dealers on routine issues (documentation delays, availability confirmations, scheduling)</li><li>Coordinate with Partnership, Pricing, and Finance teams on assigned process items, escalating to the Operations Manager for cross-functional blockers</li></ul></li><li>Team Support<ul><li>Support team leads and frontline Ops staff in day-to-day task execution</li><li>Help maintain adherence to documented SOPs</li><li>Assist with onboarding new Ops team member</li></ul></li><li>Reporting<ul><li>Maintain and update process trackers (Metabase reports, Google Sheets) for uploads, bookings, de-fleet, and collections</li><li>Prepare regular status updates for the Operations Manager</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree with experience in Customer Experience (CX) or the hospitality industry. Proficiency in both English and Arabic, with strong verbal and written communication skills. Excellent computer skills, including experience with Office, Google Suite, or other platforms. Strong troubleshooting, multitasking, and organizational abilities. The ability to structure your day effectively to meet targets.</p><p>What We Like:</p><ul><li>A passion for helping people and outstanding communication skills.</li><li>Comfort working in a startup environment with an understanding of startup methodologies (e.g., Agile, Sprint).</li><li>High attention to detail and the ability to work at a fast pace.</li><li>A positive, can-do attitude, taking ownership of ongoing issues and going the extra mile to solve root causes.</li><li>A strong team player who enjoys working both independently and collaboratively</li></ul>

<p><b>Job Objective:&nbsp;</b></p><p><br></p><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p><b><br></b></p><p><b>Key responsibility:</b></p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the informed consent and witness the donor's signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Academic experience required</strong> Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable</li><li><strong>Professional experience required:</strong> - Clinical experience. - Experience in GxP-regulated environment.</li><li><strong>Computing skills:</strong> - Proficiency in all Microsoft Office applications.</li><li><strong>Personal skills:</strong> - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Remote Employment Type: Full-Time About the Role We are looking for an experienced Account Manager with a strong background in performance marketing and digital agencies to join our team.<br> This is a client-facing role .<br> You will be responsible for managing client relationships, understanding their marketing objectives, coordinating with our performance marketing team, and ensuring clients receive clear communication and excellent service.<br> You do not need to be a hands-on Media Buyer.<br> Our performance marketing specialist will handle the technical campaign execution.<br> Your role is to own the client relationship and act as the bridge between the client and the internal team.<br> Key Responsibilities Manage day-to-day relationships with multiple clients.<br> Act as the primary point of contact for clients regarding their marketing campaigns.<br> Conduct client meetings, calls, and follow-ups.<br> Understand clients' business objectives, target audiences, and marketing goals.<br> Work closely with the performance marketing team to ensure campaigns align with client objectives.<br> Coordinate with media buyers and internal teams on campaign requirements, updates, and deliverables.<br> Communicate campaign performance and insights to clients in a clear and professional manner.<br> Collect and communicate client feedback to the internal team.<br> Manage client expectations, deadlines, deliverables, and follow-ups.<br> Identify opportunities to improve client results and satisfaction.<br> Prepare and present campaign updates and reports.<br> Build strong, long-term relationships with clients.<br> Proactively identify potential issues and ensure they are resolved quickly.<br> Remote full-time position.<br> Opportunity to work with international clients.<br> Dynamic and fast-paced marketing environment.<br> Opportunity to grow within the company.<br> Previous experience working in a digital marketing or advertising agency is required .<br> Previous experience as an Account Manager, Client Success Manager, or similar client-facing role.<br> Strong understanding of paid advertising and performance marketing .<br> Experience managing clients whose campaigns include platforms such as Meta Ads, Google Ads, TikTok Ads, or similar.<br> Strong communication and presentation skills.<br> Comfortable conducting client meetings and discussing campaign performance.<br> Strong organizational and follow-up skills.<br> Ability to manage multiple clients and projects simultaneously.<br> Strong English communication skills.<br> Ability to work effectively with internal marketing and performance teams.<br> Important This is not a Media Buyer position .<br> You are not expected to personally execute campaigns or manage ad accounts on a daily basis.<br> We are specifically looking for someone who understands performance marketing well enough to manage clients, communicate campaign performance, and coordinate effectively with the technical team.<br></span> </div>

<p>Develop and execute business development strategies to grow Tawzef s corporate client portfolio. Lead, manage, and support the Business Development team to achieve sales targets. Identify new business opportunities across different industries and market segments. Approach corporate decision-makers, including HR Managers, CEOs, Business Owners, Operations Managers, Procurement Managers, and senior executives. Promote Tawzef s full service portfolio, including recruitment, outsourcing, payroll outsourcing, Employer of Record, HR consultancy, assessments, and salary survey solutions. Build and maintain strong relationships with new and existing corporate clients. Manage the full sales cycle from lead generation, qualification, meetings, proposals, negotiation, and closing. Review and manage the BD pipeline, sales activities, conversion rates, proposals, and revenue forecasts. Support the team in opening new accounts and handling strategic or high-potential opportunities. Cross-sell and upsell Tawzef s services based on client needs. Prepare and review proposals, quotations, commercial offers, and service presentations. Monitor market trends, competitor activities, and client needs to identify growth opportunities. Ensure proper CRM updates, reporting, follow-up discipline, and sales documentation. Coach and guide BD team members on prospecting, client communication, objection handling, and closing techniques. Coordinate with internal departments to ensure smooth client onboarding and service delivery. Achieve monthly, quarterly, and annual revenue targets.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, Human Resources, Commerce, or a related field.</li><li>Proven experience as a Business Development Manager, Sales Manager, Corporate Sales Manager, or similar B2B sales leadership role.</li><li>Strong background in B2B sales, corporate sales, business development, client acquisition, or account management.</li><li>Experience managing or supervising a sales/business development team is preferred.</li><li>Strong experience in selling services to corporate clients.</li><li>Previous experience in recruitment, outsourcing, HR services, payroll, consultancy, marketing agencies, or B2B service providers is highly preferred.</li><li>Strong ability to approach decision-makers and open new corporate accounts.</li><li>Proven track record in achieving sales targets and driving revenue growth.</li><li>Strong understanding of sales pipeline management, forecasting, proposal follow-up, and conversion tracking.</li><li>Excellent communication, presentation, negotiation, and persuasion skills.</li><li>Ability to handle objections, protect profitability, and close business deals.</li><li>Strong leadership, coaching, and team management skills.</li><li>Good market awareness and ability to identify new business opportunities.</li><li>Good command of English.</li><li>Professional user of LinkedIn and digital prospecting tools.</li><li>Experience using CRM systems or sales tracking tools is preferred.</li><li>Target-driven, commercially aware, proactive, and results-oriented.</li></ul>

<p>We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.</p><p>To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.</p><ul><li><p>Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.</p></li><li><p>Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.</p></li><li><p>Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.</p></li><li><p>Setting up and maintaining a service desk and evaluating its efficiency.</p></li><li><p>Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.</p></li><li><p>Monitoring department issues and client complaints to create methods to lessen recurring issues.</p></li><li><p>Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.</p></li><li><p>Maintaining strong relationships with manufacturers, dealers, and sales representatives.</p></li><li><p>Helping to train new employees in company procedures.</p></li><li><p>Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering, Electrical Engineering or a related field.</p></li><li><p>10+ years of experience as a service engineer, field service technician or similar role in technical support and maintenance.</p></li><li><p>Strong technical skills and knowledge of mechanical, electrical or electronic systems and components.</p></li><li><p>Knowledge of safety protocols and standards for working with machinery and equipment.</p></li><li><p>Excellent problem-solving and diagnostic abilities, with the ability to analyse and resolve technical issues efficiently.</p></li><li><p>Customer-focused attitude with strong communication and interpersonal skills.</p></li><li><p>Ability to work independently and as part of a team in a fast-paced and dynamic environment.</p></li><li><p>Willingness to travel to customer sites as needed and work flexible hours, including evenings and weekends.</p></li></ul><p></p>