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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p><br><ul><li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li><li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li><li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li><li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li><li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li><li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li><li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li><li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li><li>Ensure staff attendance and document any late or absent employees</li><li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li><li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li><li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li><li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li><li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li><li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li><li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li><li>Provide performance feedback and handle disciplinary matters according to hotel standards</li><li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li><li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li><li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li><li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li><li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li><li>Assist guests with reports of lost or stolen articles following hotel policy</li><li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li><li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li><li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li><li>Review credit check reports and follow up on accounts beyond approved credit limits</li><li>Coordinate delivery of in-room amenities to ensure timely service</li><li>Review late checkout requests and communicate approvals to Housekeeping</li><li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li><li>Complete nightly rate checks and maintain awareness of discrepant rooms</li><li>Conduct monthly departmental meetings and attend designated organizational meetings</li><li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li><li>Conduct performance reviews in a timely manner</li><li>Foster a cooperative working climate that maximizes productivity and colleague morale</li><li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li><li>Document pertinent information in department logs and complete all closing duties</li><li>Perform additional duties as assigned by management</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree, preferably in Hospitality Management or related field</li><li>Minimum two years of leadership experience in Concierge or Front Office operations in a luxury hotel environment</li><li>Certification in an alcohol awareness program (TABC)</li><li>Food Handling certification</li><li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li><li>Fluency in English, both verbal and written</li><li>Proficiency in basic arithmetic and financial calculations</li><li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li><li>Demonstrated ability to suggestively sell services and amenities</li><li>Strong guest relations training background and experience</li><li>Exceptional leadership and team management skills</li><li>Advanced problem-solving and conflict resolution abilities</li><li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management abilities</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li><li>Demonstrated crisis management and decision-making capabilities under pressure</li><li>Cultural awareness and sensitivity in a diverse, international environment</li><li>Meticulous attention to detail in documentation and record-keeping</li><li>Ability to train, mentor, and develop team members effectively</li><li>Strong analytical skills with the ability to interpret data and trends</li><li>Resilience and adaptability in a fast-paced hospitality environment</li></ul> </div>
<p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You play an important role in the department, maintaining systems and performing tasks and activities that support our continuous improvement (CI) processes and culture. You help with data collection, ensure its accuracy, promote CI progress and keep track of the department KPI scorecards.</p><p>How you will contribute</p><p>You will:</p><ul><li>Provide training on CI tools and techniques. You will also help departments follow our established daily management system (DMS)</li><li>Help teams collect data or extract it from the system to support CI activities and the DMS</li><li>Facilitate root-cause analysis to address identified losses and departmental KPI scorecard gaps</li><li>Establish new work standards to sustain improvement</li><li>Train and qualify colleagues on CI tools and new work standards resulting from CI activities</li></ul><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>CI and high-performance work systems experience</li><li>Strong facilitation and communication skills to support team discussions on CI activities</li><li>Application of lean and/or TPM tools in a factory or operations environment</li><li>Ability to manipulate and validate data in manual and automated systems</li><li>Mastery of Excel and other data analytics tools</li><li>Organized and disciplined to support and educate on the DMS process</li><li>Logical and structured thinking to extract insights from data</li></ul><p>More about this role</p><p>What you need to know about this position:</p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, & Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul><p>Travel requirements: None</p><p>Work schedule: Full-Time</p><p>No Relocation support available</p><p>Business Unit Summary</p><p>Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p><p>Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p>Job Type Regular</p><p>Process excellence Business Capability</p><p><strong>Desired Candidate Profile</strong></p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, & Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul>
Application Deadline: 24 August 2026Department: Food & Beverage Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>OVERALL OBJECTIVES<br><br>The job of Restaurant Hostess is executed satisfactorily when:All rules & regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP. The service team is well managed, having delegated the appropriate tasks to the team members. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.<br><br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest. Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Maintain excellent communication with all related departments i.e Guest Services and Concierge departments Restaurant Reservations All other F&B outlets, In-Room dining, and Banquet Service<br><br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>Language:<br>Ability to work and communicate in a multinational environment Local language – excellent oral and written skills. English – excellent oral and written skills. Additional language – beneficial. Competencies:Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. TECHNICAL<br>COMPETENCIES: Computer literacy adapted to the field of training:Ability to operate computer and office equipment. Proficiency in Excel and Word is beneficial. INDIVIDUAL<br>CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:Passionate for Food & Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Sense of responsibility Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure EXPERIENCE: To fill the position, the following is required:<br>Experience in an F&B service role.<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview To consistently deliver high-quality products that meet customer expectations while ensuring full compliance with company standards. Responsibilities Effectively manage the receipt process of raw materials and packaging across October plant and external cold stores, ensuring compliance with sampling procedures, inspection standards, RMV4 requirements, and GDP guidelines. Develop and strengthen the capabilities of the contingent workforce by delivering regular, structured training programs. Prepare and submit daily reports covering raw material receipts and rejection cases with accurate documentation. Ensure timely and accurate completion of all SAP transactions related to raw materials. Conduct and document chemical and physical laboratory tests for work-in-progress and finished products, following approved methods and work instructions. Ensure all laboratory tests are performed accurately, within required timelines, and results are properly recorded and reported in line with standard methodologies. Identify and report any non-conformance to specifications to the laboratory leader, quality teams, and production teams, while documenting corrective actions taken. Perform and document internal calibration checks of laboratory equipment and instruments according to defined schedules. Participate in investigations related to product deviations, quality issues, and customer complaints. Maintain all reagents, tools, and instruments in good condition, promptly reporting any abnormalities or maintenance needs. Operate, maintain, and troubleshoot standard laboratory equipment such as titrators, pipetting systems, and pH meters. Support departmental activities by performing additional tasks as assigned by management. Implement and monitor hold and release procedures to ensure product quality and compliance. Ensure full compliance with PepsiCo Global EHS Management System (GEHSMS) standards. Escalate operational or quality issues to laboratory supervisors, providing input and recommendations when required. Follow and enforce all safety procedures and conduct routine safety checks within the laboratory environment. Perform drinking water and wastewater analysis in accordance with standard operating procedures (SOPs). Perform food safety audits to ensure compliance with internal standards, regulatory requirements, and applicable food safety systems. Ensure full compliance with all requirements for the preparation of GCS samples for raw materials, maintaining accuracy, traceability, and adherence to established protocols.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Quality, Chemistry, Food Science, Agriculture, or a related scientific field.</li><li>1 2 years of experience in the FMCG industry is preferred.</li><li>Strong verbal and written communication skills in both English and Arabic.</li><li>Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).</li><li>Solid knowledge of GMP, GLP, and food safety standards.</li><li>Good understanding of quality systems and process operations.</li><li>Core Competencies</li><li>Educational background in Food Technology, Agriculture, or a related scientific discipline.</li><li>Strong communication and interpersonal skills.</li><li>Analytical thinking with problem-solving capabilities.</li><li>High level of accuracy and attention to detail.</li><li>Strong customer focus (internal and external stakeholders).</li><li>Good command of the English language.</li><li>Technical knowledge of quality standards and product specifications.</li><li>Understanding of manufacturing and quality control processes.</li><li>Detail-oriented with the ability to maintain high standards of work.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Overview To consistently deliver high-quality products that meet customer expectations while ensuring full compliance with company standards. Responsibilities Effectively manage the receipt process of raw materials and packaging across October plant and external cold stores, ensuring compliance with sampling procedures, inspection standards, RMV4 requirements, and GDP guidelines. Develop and strengthen the capabilities of the contingent workforce by delivering regular, structured training programs. Prepare and submit daily reports covering raw material receipts and rejection cases with accurate documentation. Ensure timely and accurate completion of all SAP transactions related to raw materials. Conduct and document chemical and physical laboratory tests for work-in-progress and finished products, following approved methods and work instructions. Ensure all laboratory tests are performed accurately, within required timelines, and results are properly recorded and reported in line with standard methodologies. Identify and report any non-conformance to specifications to the laboratory leader, quality teams, and production teams, while documenting corrective actions taken. Perform and document internal calibration checks of laboratory equipment and instruments according to defined schedules. Participate in investigations related to product deviations, quality issues, and customer complaints. Maintain all reagents, tools, and instruments in good condition, promptly reporting any abnormalities or maintenance needs. Operate, maintain, and troubleshoot standard laboratory equipment such as titrators, pipetting systems, and pH meters. Support departmental activities by performing additional tasks as assigned by management. Implement and monitor hold and release procedures to ensure product quality and compliance. Ensure full compliance with PepsiCo Global EHS Management System (GEHSMS) standards. Escalate operational or quality issues to laboratory supervisors, providing input and recommendations when required. Follow and enforce all safety procedures and conduct routine safety checks within the laboratory environment. Perform drinking water and wastewater analysis in accordance with standard operating procedures (SOPs). Perform food safety audits to ensure compliance with internal standards, regulatory requirements, and applicable food safety systems. Ensure full compliance with all requirements for the preparation of GCS samples for raw materials, maintaining accuracy, traceability, and adherence to established protocols. Qualifications Bachelor’s degree in Quality, Chemistry, Food Science, Agriculture, or a related scientific field. 1–2 years of experience in the FMCG industry is preferred. Strong verbal and written communication skills in both English and Arabic. Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook). Solid knowledge of GMP, GLP, and food safety standards. Good understanding of quality systems and process operations. Core Competencies Educational background in Food Technology, Agriculture, or a related scientific discipline. Strong communication and interpersonal skills. Analytical thinking with problem-solving capabilities. High level of accuracy and attention to detail. Strong customer focus (internal and external stakeholders). Good command of the English language. Technical knowledge of quality standards and product specifications. Understanding of manufacturing and quality control processes. Detail-oriented with the ability to maintain high standards of work.</p> </div>
<ul data-start="4358" data-end="7054"><li data-section-id="i3youi" data-start="4358" data-end="4491"><p>Lead and manage the entire civil construction scope for EHV substation projects from mobilization to completion and handover.</p><p> </p></li><li data-section-id="1qtfumu" data-start="4720" data-end="5032">Plan, supervise and control all civil site activities including\:<ul data-start="4789" data-end="5032"><li data-section-id="slmzgp" data-start="4789" data-end="4834">Site preparation and temporary facilities</li><li data-section-id="118qe0b" data-start="4837" data-end="4863">Earthworks and grading</li><li data-section-id="vokvir" data-start="4866" data-end="4911">Foundations and structural concrete works</li><li data-section-id="u9axwm" data-start="4914" data-end="4974">Buildings, trenches, duct banks and underground services</li><li data-section-id="1jqlbnq" data-start="4977" data-end="5032">Roads, paving, drainage and external infrastructure</li></ul></li><li data-section-id="8i736k" data-start="5033" data-end="5214"><p>Coordinate closely with electrical, MEP and commissioning teams to ensure proper interface management and avoid delays to equipment installation and energization milestones.</p><p> </p></li><li data-section-id="vbyb9s" data-start="5514" data-end="5671">Manage and supervise civil subcontractors, construction engineers, foremen and supervisors to ensure productivity, quality and adherence to schedule.</li><li data-section-id="1xbzz1a" data-start="5672" data-end="5788"><p>Ensure availability of manpower, materials, equipment, tools and approved drawings at site to maintain progress.</p><p> </p></li><li data-section-id="fkokax" data-start="5978" data-end="6164"><p>Participate in technical and progress meetings with the client, consultant and internal stakeholders, and provide clear updates on civil progress, constraints and mitigation actions.</p><p> </p></li><li data-section-id="1hm5pjg" data-start="6314" data-end="6440"><p>Ensure strict compliance with HSE requirements, safe systems of work, permit conditions and company safety procedures.</p><p> </p></li><li data-section-id="ppc55b" data-start="6627" data-end="6782">Coordinate all testing, inspections and handover activities related to the civil scope and ensure readiness for subsequent E&I installation activities.</li><li data-section-id="1flntpr" data-start="6783" data-end="6914">Maintain proper site documentation, records, daily reports, progress photographs and tracking of key construction deliverables.</li><li data-section-id="5dmu6m" data-start="6915" data-end="7054">Drive timely completion of the project while maintaining required standards of safety, quality, cost control and client satisfaction.</li><li data-section-id="mnb6cb" data-start="7097" data-end="7212">Prior experience on TAQA / TRANSCO / transmission utility projects in Abu Dhabi will be a strong advantage.</li><li data-section-id="1kb4pc3" data-start="7213" data-end="7324">Experience on 400kV GIS substations and major transmission infrastructure projects is highly preferred.</li><li data-section-id="uck1t4" data-start="7325" data-end="7430">Strong leadership personality with the ability to manage multicultural site teams and subcontractors.</li><li data-section-id="1duabvs" data-start="7431" data-end="7547">Capable of working in a client-facing environment with high expectations on quality, schedule and reporting.</li><li data-section-id="1hc9uht" data-start="7548" data-end="7621">Practical problem solver with strong coordination and follow-up skills.</li><li data-section-id="a00zpr" data-start="2528" data-end="3031">Strong technical knowledge of civil construction works for EHV substations including\:<ul data-start="2622" data-end="3031"><li data-section-id="1pkczju" data-start="2622" data-end="2688">Reinforced concrete structures and heavy equipment foundations</li><li data-section-id="dsggn3" data-start="2691" data-end="2746">Steel structure foundations and anchor bolt setting</li><li data-section-id="r4yanl" data-start="2749" data-end="2806">Earthworks, formation levels and subgrade preparation</li><li data-section-id="ekq5og" data-start="2809" data-end="2869">Underground drainage, storm water and foul water systems</li><li data-section-id="ilglv5" data-start="2872" data-end="2915">Cable trench and duct bank construction</li><li data-section-id="1euuy94" data-start="2918" data-end="2975">Roads and hardscape works within substation compounds</li><li data-section-id="1wmzb0m" data-start="2978" data-end="3031">Fire-rated buildings and control room civil works</li></ul></li><li data-section-id="nbrbaz" data-start="3032" data-end="3288">Sound understanding of substation layout requirements and interfaces with\:<ul data-start="3115" data-end="3288"><li data-section-id="1ib5muj" data-start="3115" data-end="3138">GIS / AIS equipment</li><li data-section-id="1d1y3ln" data-start="3141" data-end="3176">Power transformers and reactors</li><li data-section-id="1mqwlxr" data-start="3179" data-end="3208">Control & relay buildings</li><li data-section-id="173qgtn" data-start="3211" data-end="3236">Cable routing systems</li><li data-section-id="1s9h2bv" data-start="3239" data-end="3288">Earthing and underground utility coordination</li></ul></li><li data-section-id="1b1xq1i" data-start="3289" data-end="3481">Ability to review and interpret\:<ul data-start="3326" data-end="3481"><li data-section-id="14jyqyf" data-start="3326" data-end="3342">IFC drawings</li><li data-section-id="1e3tf1b" data-start="3345" data-end="3362">Shop drawings</li><li data-section-id="1d4aji1" data-start="3365" data-end="3398">Civil/structural calculations</li><li data-section-id="1lpuzas" data-start="3401" data-end="3431">Method statements and ITPs</li><li data-section-id="i0gghd" data-start="3434" data-end="3481">Material submittals and technical approvals</li></ul></li><li data-section-id="rad080" data-start="3482" data-end="3626">Good understanding of quality standards, testing requirements and construction tolerances applicable to utility infrastructure projects.</li><li data-section-id="ficm3f" data-start="3627" data-end="3753">Familiarity with Abu Dhabi / UAE utility specifications, HSE requirements and authority standards is highly desirable.</li><li data-section-id="au1is2" data-start="3754" data-end="3998">Proficiency in planning and reporting tools such as\:<ul data-start="3811" data-end="3998"><li data-section-id="q99ccy" data-start="3811" data-end="3905">Primavera P6 / MS Project (preferred for planning follow-up and look-ahead monitoring)</li><li data-section-id="gyrwvv" data-start="3908" data-end="3945">MS Excel, Word and PowerPoint</li><li data-section-id="ierglw" data-start="3948" data-end="3998">AutoCAD drawing review capability is preferred</li></ul></li><li data-section-id="wl9m21" data-start="3999" data-end="4242">Strong knowledge of\:<ul data-start="4024" data-end="4242"><li data-section-id="mef270" data-start="4024" data-end="4070">Construction sequencing and site logistics</li><li data-section-id="dqm14" data-start="4073" data-end="4122">Productivity monitoring and resource planning</li><li data-section-id="dj48hr" data-start="4125" data-end="4184">Material take-off verification and progress measurement</li><li data-section-id="uhlta0" data-start="4187" data-end="4242">Risk identification and mitigation during execution</li></ul></li><li data-section-id="w6v87n" data-start="4243" data-end="4316">Good command of written and spoken English. Arabic is an advantage.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers.</p><p>Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results.</p><p>Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements.</p><p>Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary.</p><p>Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</p><p>Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</p><p>General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance</p><p>The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li><li>OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul><p></p></section>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The Security Delivery Associate Manager is responsible for overseeing the end-to-end delivery of security projects and solutions for clients. This role ensures that security initiatives are executed efficiently, align with the organizational goals, and meet the highest standards of quality and compliance. The individual in this role acts as a strategic leader, bridging the gap between technical teams, business units, and senior leadership, while driving innovation and continuous improvement in security service delivery.</p>
<h4>Job profile</h4>
<p><strong>Service delivery & operations</strong></p>
<ul>
<li>Oversee the end-to-end delivery of security services, ensuring adherence to timelines, budgets, and quality standards</li>
<li>Ensure compliance with SLAs, KPIs, and agreed business objectives</li>
<li>Monitor service performance and implement corrective actions when required</li>
<li>Act as the primary point of contact for clients, ensuring clear communication and high customer satisfaction</li>
</ul>
<p><strong>Project & program management</strong></p>
<ul>
<li>Lead the execution of large-scale security projects across complex environments</li>
<li>Manage risks, scope, timelines, and resource allocation throughout the project lifecycle</li>
<li>Ensure alignment with regulatory requirements, industry frameworks, and internal policies</li>
<li>Drive continuous improvement initiatives to enhance service delivery efficiency and quality</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Lead and manage security delivery teams, ensuring high performance and alignment with organizational goals</li>
<li>Conduct performance evaluations, coaching, and team development activities</li>
<li>Foster a collaborative and results-driven team culture</li>
<li>Engage and influence internal and external stakeholders across business and technical functions</li>
</ul>
<p><strong>Risk & performance management</strong></p>
<ul>
<li>Identify, assess, and mitigate risks impacting service delivery</li>
<li>Establish contingency plans to ensure service continuity</li>
<li>Track and report performance metrics to senior management and clients</li>
<li>Oversee issue resolution and escalate complex challenges to minimize service disruption</li>
</ul>
<p><strong>Compliance & governance</strong></p>
<ul>
<li>Ensure adherence to security standards, frameworks, and regulatory requirements (e.g., ISO 27001, NIST, PCI-DSS)</li>
<li>Support audit processes and ensure readiness for compliance assessments</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Minimum 10 years of experience in cybersecurity or IT security roles</li>
<li>At least 5 years in a security delivery or service delivery management position</li>
<li>Proven experience managing large-scale security programs and multi-disciplinary teams</li>
<li>Bachelor’s degree in Computer Science, IT, Engineering, or a related field</li>
<li>Strong understanding of security domains: threat management and incident response; identity and access management (IAM) and cloud security</li>
<li>Experience with security technologies: SIEM solutions, firewalls and network security tools, and endpoint protection platforms</li>
<li>Familiarity with ICT system integration methodologies</li>
<li>Knowledge of IT Service Management frameworks (ITIL v4) and tools such as ServiceNow or BMC Remedy</li>
<li>Strong knowledge of security frameworks and standards (ISO 27001, NIST CSF, PCI-DSS)</li>
<li>Professional certifications: CISSP, CISM, PMP (Project Management Professional) and ITIL Foundation</li>
<li>Experience in budget management, cost control, and resource planning</li>
<li>Knowledge of quality assurance processes and service governance</li>
<li>Strong leadership and team management capabilities</li>
<li>Excellent communication, interpersonal, and presentation skills</li>
<li>Ability to manage stakeholder expectations and influence decision-making</li>
<li>Strong analytical, problem-solving, and decision-making abilities</li>
<li>Fluency in Arabic and English</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.</span></p><br><p><b>Position Title: Assistant Credit Manager<br>Location: 6th October City, Cairo</b><br> </p><br><b>Position Overview</b><br>H.B. Fuller seeks an <b>IMEA Assistant Credit Manager</b> to support customer credit risk management, collections, and accounts receivable performance across Egypt and the Middle East, while providing guidance to India, Africa, and Türkiye. This role partners with Sales, Customer Service, and Finance teams to minimize credit risk, optimize cash flow, and support business growth. The position also oversees collection activities, customer risk assessments, and credit reporting processes across the region.<br>This position will be reporting to EIMEA Credit Manager based in Portugal. This will be Hybrid position 3 days office and 2 days' work from home.<br> <br><p><b>Primary Responsibilities</b></p><br><ul><li><p>Assess customer credit risk and assign credit limits within authority levels</p><br></li><li><p>Partner with sales teams and customers to mitigate credit risk exposure</p><br></li><li><p>Lead customer account reviews and resolve complex credit issues</p><br></li><li><p>Supervise collection activities and order hold resolution processes</p><br></li><li><p>Monitor aging accounts and ensure compliance with service level agreements</p><br></li><li><p>Escalate delinquency, insolvency, and high-risk account situations</p><br></li><li><p>Support monthly Credit and Accounts Receivable reporting activities</p><br></li><li><p>Coach and develop Credit Specialists, Analysts, and Supervisors<br> </p><br></li></ul><p><b>Minimum Requirements</b></p><br><ul><li><p>Bachelor's degree in business, Finance, Accounting, or related field</p><br></li><li><p>5–7 years of experience in credit, collections, finance, or commercial risk management</p><br></li><li><p>Proficiency in accounts receivable systems and Microsoft Office applications</p><br></li><li><p>Strong negotiation, analytical, and communication skills in English and Arabic</p><br></li><li><p>Authorization to work in the applicable location and ability to travel regionally (2–4 trips annually)<br> </p><br></li></ul><p><b>Preferred Requirements</b></p><br><ul><li><p>MBA or advanced degree in Finance or Business</p><br></li><li><p>Experience with SAP ERP systems</p><br></li><li><p>Professional credit certification (CICP, ICCE, or CGCE)</p><br></li><li><p>Experience leading credit, collection, or accounts receivable teams across multiple markets<br> </p><br></li></ul><br><p><span><i>H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.</i></span></p><br><p><span><i>H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.</i></span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Business Operations Administrator</p><p>Location: Egypt</p><p>Contract Type: Fixed Term Contract</p><p>Pay Grade: 4</p><p>Closing date: 30th June 2026 at 21:59 IST Time</p><p>Requirements: You must have the legal right to work in Egypt at the time of application. We are unable to support with visa sponsorship and relocation.</p><p>Role purpose</p><p>The job: Each Business Operations Administrator may undertake one or more of the following areas of work according to his or her competency and experience, and to the business need</p><p>Main accountabilities:</p><p>Suppliers and Services</p><ul><li>Support country procurement of equipment and consumables with the support of procurement team (Marketplace). Prepare request for quotations and create procurement requests on system.</li><li>Monitor contractor s performance including delivery, receipt, warranty, damages, and insurance. report vendors review, and evaluations to business operations manager.</li><li>Coordinating mobile services with the service provider, maintain phones inventory, and process/monitor the bills.</li></ul><p>Compliance</p><ul><li>Apply Health and Safety regulations in cooperation with the Security Manager.</li><li>Update contracts register, and manage offsite information storage as per information retention and disposal requirements.</li><li>Follow Financial Control Compliance Framework (FCCF) in all financial and procurement processes.</li><li>Apply Child Protection regulations in all related activities.</li><li>Support the environment framework by ensuring premises and activities uphold best environmental practice</li></ul><p>Estates/facilities Management</p><ul><li>Follow up on facilities services including hard (building maintenance, electricity, HVAC, etc), and soft services (cleaning, catering, transportation, etc) in 4 British Council branches in Egypt.</li><li>Contribute in supervising the contractors work on premises renovation projects including technical and financial aspects.</li><li>Maintain operational condition of office furniture and equipment, recommend replacements and disposals to the business operations manager.</li><li>Update office inventory of onsite assets & work of Art, their procurement, maintenance and disposal in accordance with policies and procedures</li><li>Oversee security supervisors and perform regular checks on security systems.</li></ul><p>UK appointed staff accommodation</p><ul><li>Ensure the British Council accommodation policy is applied when looking for accommodation for new staff arriving to Egypt</li><li>Review and update a record of reputable agents and review the agreements with these agents and ensure that they follow our requirements</li><li>Negotiate the rent fees, check contracts clauses, terms and conditions, and ensure that all ownership papers are checked by our lawyer before signing the lease with the landlord.</li><li>Arrange moving of staff s stuff securely and in co-operation with HR team.</li><li>Organize utilities, facilities, inventory, and regular maintenance of all apartments in a timely manner.</li></ul><p>General Administration</p><ul><li>Follow up on the process of VISA/residence/passport requests/renewals for non-Egyptian staff with the Embassy and Egyptian authorities</li><li>Supervise operation of office cars including insurance, licensing, maintenance, schedules, and drivers.</li><li>Handle customs clearance where applicable.</li><li>Supervise mail and shipment services through courier service providers.</li><li>Provide logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently.</li><li>Handle cash paid to authorities for deposits, fines, fees, etc.</li><li>Handle and follow up requests and formalities with local governmental entities.</li></ul><p>Managing self & others</p><ul><li>Manage recruitment, leaves, and development of a small team of business operations assistants.</li><li>Review the performance of the assistants on a quarterly basis</li><li>Sets tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>English at Proficiency Level B2</li><li>Fluent written and spoken Arabic</li><li>Work experience in a similar role</li><li>Hands-on experience in using Word, Excel, and PowerPoint.</li><li>At least three years experience in a similar role. Proven track record in general office administration.</li><li>Experience working in a multi-cultural organisation in an international context</li><li>Strong organisational skills with the ability to prioritise tasks and meet deadlines</li><li>Ability to build effective relationships with employees and management to achieve the delivery of high quality and effective professional services</li><li>Awareness of different governmental authorities and processes that are related to job scope of work</li><li>Strong administrative experience with the ability to interpret and follow organisational policy and practices.</li><li>Working in both public, not for profit and private sector organisations</li><li>Experience of working in a matrix management structure.</li></ul><p>A connected and trusted UK in a more connected and trusted world.</p><p>Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</p><p>Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p><b>Responsibilities</b></p><p>Credit Assessment and Risk Management:</p><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><p>Accounts Receivable Management:</p><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><p>Credit Policy Enforcement:</p><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><p>Collections and Dispute Resolution:</p><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><p>· Work wth the legal department or external collections agencies when necessary to recover overdue payments.</p><p>Reporting and Financial Analysis:</p><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><p>Team Leadership and Supervision:</p><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><p>Internal and External Coordination:</p><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><p>Compliance and Documentation:</p><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p>Additional Responsibilities:</p><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People & Culture</p><p>Employee Relations</p><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><p>· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><p>Recruitment</p><p>· Hire new Heartists in conjunction with the People & Culture Leader through INES.</p><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications</p><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><p>Learning & Talent Development & Performance Management</p><p><br></p><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><p><br></p><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><p><br></p><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><p><br></p><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</p><p>· Development of direct reports to give them ongoing feedback and development.</p><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><p>· Performs additional duties as directed by supervisors.</p><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><p>· Attends meetings and training as required by supervisors.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li><li>A degree in Finance, Accounting, Business Administration, or a related field.</li><li>A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li><li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li><li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li><li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li><li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li><li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li><li>Ability to resolve issues related to billing, collections, and disputes effectively.</li><li>Experience in supervising and guiding a team to meet departmental objectives.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Responsibilities Invoice Processing & Payment Management: Oversee and process incoming invoices from vendors and suppliers for hotel-related goods and services. Ensure that all invoices are properly matched with purchase orders, receipts, and contracts before being processed for payment. Ensure that payments to vendors are made accurately, within the agreed terms, and on time to maintain good supplier relationships. Vendor Relations & Dispute Resolution: Act as a point of contact for vendors regarding payment inquiries, discrepancies, and disputes. Investigate and resolve payment issues or discrepancies in a timely manner to ensure smooth vendor relationships. Maintain communication with internal departments (e.g., F&B, housekeeping, maintenance) to ensure that vendor services and goods are provided in a timely and cost-effective manner. Account Reconciliation & Reporting: Reconcile accounts payable records, ensuring that all transactions are accounted for accurately in the hotel s financial system. Assist in month-end and year-end closing processes, ensuring that all outstanding invoices are paid, and records are up to date. Prepare accounts payable reports and assist in cash flow analysis to support financial planning and budgeting. Financial Compliance & Record-Keeping: Ensure compliance with company policies, tax regulations, and legal requirements regarding payments and vendor contracts. Maintain accurate and organized records of all accounts payable transactions, including invoices, payment receipts, and contracts. Assist with audits and provide necessary documentation for financial reporting and compliance purposes. Cost Control & Process Improvement: Assist in monitoring accounts payable expenses to ensure they align with the hotel s budget and cost control goals. Identify opportunities to streamline accounts payable processes, improve payment efficiency, and reduce errors or delays. Work with the purchasing department to ensure the hotel is receiving the best value for goods and services through effective negotiation and relationship management. Team Leadership & Training: Ensure proper delegation of tasks within the accounts payable team to maintain smooth operations. Promote a positive, team-oriented environment by encouraging cooperation and efficiency in the accounts payable process. Sustainability & Vendor Selection: Collaborate with the sustainability team to identify opportunities for responsible sourcing and ethical vendor partnerships. Ensure that the hotel is meeting its sustainability goals by working with vendors who adhere to eco-friendly practices and support the hotel s commitment to sustainability. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. People & Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: At least 3 years of experience in accounts payable, preferably in the hospitality industry. Education: A degree in Accounting, Finance, Business Administration, or a related field. Skills & Attributes: o Proficiency with accounting software or ERP systems (e.g., SAP, Oracle, QuickBooks). o Strong knowledge of Microsoft Excel for financial reporting and data analysis. o High attention to detail to ensure accuracy in processing invoices and managing accounts. o Excellent verbal and written communication skills for dealing with vendors and internal teams. o Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. o Ability to resolve payment issues and discrepancies effectively, ensuring minimal disruption to operations.</p><p></p></section>
<p>Stanford Nursery is seeking an experienced and visionary <strong>Early Years Academic Director (EYFS)</strong> to lead and develop the academic framework across all nursery branches remotely. This leadership role is responsible for driving curriculum excellence, maintaining consistent academic standards, supporting educational teams, and ensuring outstanding learning outcomes in line with the <strong>Early Years Foundation Stage (EYFS)</strong> framework and international best practices.</p><p>The successful candidate will play a key role in curriculum development, academic quality assurance, teacher training, and continuous improvement while working closely with branch managers and teaching teams.<br>Preferred Experience</p><ul><li><p>Previous experience as:</p><ul><li><p>Early Years Academic Director</p></li><li><p>Head of Curriculum</p></li><li><p>EYFS Coordinator</p></li><li><p>Academic Quality Manager</p></li></ul></li><li><p>Experience in British international nurseries or schools.</p></li><li><p>Familiarity with EYFS, Ofsted, CACHE, or other internationally recognized quality standards.</p></li><li><p>Experience designing and delivering CPD programs.</p></li><li><p>Experience using Learning Management Systems (LMS) and digital reporting platforms.</p></li><li><p>Proven ability to lead and manage distributed or remote educational teams.</p></li></ul><h2>Why Join Stanford Nursery?</h2><p>At Stanford Nursery, we believe that exceptional academic leadership is the foundation of outstanding early childhood education. This is an exciting opportunity to lead the academic development of a growing multi-branch nursery group, shape educational excellence, and make a lasting impact on children's learning and development across the UAE.</p><p><strong>Requirements</strong></p><h3>Academic Leadership & Curriculum Development</h3><ul><li><p>Lead the implementation and continuous improvement of the British EYFS curriculum across all nursery branches.</p></li><li><p>Develop and enhance the Stanford Early Years Curriculum in line with EYFS standards and international best practices.</p></li><li><p>Design annual, termly, and weekly curriculum plans and guide teaching teams in their implementation.</p></li><li><p>Develop and standardize academic policies, procedures, and teaching guidelines across all branches.</p></li><li><p>Stay up to date with the latest research and trends in early childhood education.</p></li></ul><h3>Academic Quality Assurance</h3><ul><li><p>Monitor curriculum implementation through digital quality assurance systems, performance reviews, and periodic branch visits when required.</p></li><li><p>Review lesson plans, assessments, classroom observations, and branch academic reports.</p></li><li><p>Oversee observation-based child assessment systems and ensure consistent implementation.</p></li><li><p>Analyze academic performance data and develop measurable improvement plans.</p></li><li><p>Prepare regular reports for senior management covering curriculum implementation, teaching quality, children's progress, and academic performance indicators.</p></li></ul><h3>Teacher Development & Leadership</h3><ul><li><p>Train, mentor, and support teachers, supervisors, and branch managers through remote coaching and professional development sessions.</p></li><li><p>Design and implement Continuous Professional Development (CPD) programs.</p></li><li><p>Conduct regular academic meetings to review performance and address educational challenges.</p></li><li><p>Identify training needs and develop individual and team development plans.</p></li></ul><h3>Innovation & Learning Excellence</h3><ul><li><p>Lead initiatives that enhance children's learning experiences.</p></li><li><p>Promote play-based and inquiry-based learning aligned with EYFS principles.</p></li><li><p>Support branches in improving classroom environments and teaching practices.</p></li><li><p>Encourage the effective use of digital tools for curriculum planning, assessment, and academic monitoring.</p></li></ul><h3>Remote Leadership & Collaboration</h3><ul><li><p>Manage academic communication with branch managers and teaching teams using digital collaboration platforms.</p></li><li><p>Ensure consistent academic standards across all nursery branches.</p></li><li><p>Monitor parent satisfaction related to academic quality and recommend improvement initiatives.</p></li><li><p>Partner with senior management to drive the academic growth and strategic development of Stanford Nursery.</p></li></ul><h2>Qualifications & Experience</h2><ul><li><p>Bachelor's degree in Early Childhood Education, Education, or a related field.</p></li><li><p>Master's degree in Education, Educational Leadership, or a related discipline is an advantage.</p></li><li><p>Minimum <strong>7 years</strong> of experience in Early Childhood Education, including at least <strong>3 years in a leadership or supervisory role</strong>.</p></li><li><p>Strong expertise in the British EYFS framework and academic quality management.</p></li><li><p>Proven experience in curriculum development and teacher training.</p></li><li><p>Experience overseeing multiple branches or managing multiple educational teams.</p></li><li><p>Advanced English proficiency (spoken and written).</p></li><li><p>Excellent leadership, communication, coaching, and remote team management skills.</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Have knowledge of all Kids Club facilities, activities, schedules, and services provided by the hotel.</li><li>Perform duties according to the operational standards, policies, and procedures established by the Recreation Manager.</li><li>Welcome children and parents in a friendly, professional, and respectful manner at all times.</li><li>Ensure the safety, security, and well-being of all children participating in Kids Club activities.</li><li>Organize, supervise, and lead age-appropriate indoor and outdoor recreational, educational, creative, and entertainment activities.</li><li>Encourage children's participation while creating a fun, positive, and inclusive environment.</li><li>Follow the daily activity schedule and prepare all materials, games, and equipment before each activity.</li><li>Maintain constant supervision of children during activities and ensure attendance records are accurately maintained.</li><li>Respond professionally to parents' inquiries, requests, and complaints, resolve issues whenever possible, and inform the Recreation Manager when necessary.</li><li>Report any accidents, injuries, illnesses, or unusual incidents immediately and complete the required incident reports.</li><li>Ensure all Kids Club equipment, toys, games, and learning materials are clean, safe, and in good working condition.</li><li>Maintain cleanliness, hygiene, and organization of the Kids Club before, during, and after activities.</li><li>Inspect all Kids Club facilities and equipment daily, report damaged or unsafe items, and coordinate repairs with the Engineering Department.</li><li>Ensure all activities comply with hotel policies, child safeguarding procedures, and health and safety standards.</li><li>Organize and participate in children's parties, themed events, holiday celebrations, and family entertainment programs.</li><li>Promote Kids Club activities to hotel guests and encourage children's participation.</li><li>Ensure children are registered upon arrival and released only to authorized parents or guardians according to hotel procedures.</li><li>Maintain confidentiality of children's and families' personal information.</li><li>Wear the designated hotel uniform and name badge while on duty.</li><li>Work according to the weekly duty roster and operational requirements determined by the Recreation Manager.</li><li>Attend all departmental meetings, training sessions, and emergency, first aid, and child protection training programs.</li><li>Support the hotel's environmental sustainability initiatives by reducing waste and using resources responsibly.</li><li>Comply with all hotel quality management systems, policies, and standard operating procedures.</li><li>Maintain a professional appearance, positive attitude, and excellent communication with guests and colleagues.</li><li>Carry out any additional duties assigned by the Recreation Manager or Hotel Management that are consistent with the responsibilities of the position.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor's Degree in Physical Education, Early Childhood Education, or a related field.</li><li><strong>Experience:</strong> At least 1 year of experience in a Kids Club, childcare, entertainment, or hospitality environment.</li><li><strong>Foreign Language:</strong> Good command of <strong>English and/or Russian</strong> to communicate effectively with children and guests. Additional languages are an advantage.</li><li><strong>Courses and Training:</strong> Certification or training in Childcare, First Aid, CPR, Child Protection, or Kids Entertainment is preferred.</li><li><strong>Computer Literacy:</strong> Basic computer skills are preferred.</li><li><strong>Skills:</strong> Excellent communication and interpersonal skills, ability to work with children of different age groups, creativity in organizing activities, strong supervision and safety awareness, problem-solving ability, teamwork, patience, and a friendly, energetic personality.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Responsibilities<br><br>Job Description<br><br>Beverage Operations Management:<br><br> Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets. Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times. Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation. <br><br>Team Leadership:<br><br> Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently. Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth. Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture. <br><br>Menu Development & Innovation:<br><br> Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends. Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings. Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales. <br><br>Inventory & Stock Management:<br><br> Oversee the beverage inventory, ensuring proper storage, rotation, and control of products. Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items. Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts. <br><br>Cost Control & Revenue Growth:<br><br> Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction. Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations. Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning. <br><br>Guest Experience & Satisfaction:<br><br> Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation. Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction. Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience. <br><br>Health & Safety Compliance:<br><br> Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices. Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas. Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment. <br><br>Staff Scheduling & Budgeting:<br><br> Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods. Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals. Monitor staffing levels and adjust as necessary based on business needs and guest demand. <br><br>Reporting & Documentation:<br><br> Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback. Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation. Provide insights and recommendations to senior management for continuous improvement. <br><br>Collaboration with Other Departments:<br><br> Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction. Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales. <br><br>Promotions & Events:<br><br> Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales. Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Experience/Certificates/Education<br><br> Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs. Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus. Skills & Attributes:Strong leadership and people management skills. Excellent interpersonal and communication abilities. Attention to detail and strong organizational skills. Proven ability to manage multiple priorities and meet deadlines. Ability to handle confidential and sensitive information. In-depth knowledge of beverage trends, mixology, and premium beverage offerings. Ability to create unique and appealing beverage menus tailored to guest preferences. Strong financial acumen and experience in managing budgets, costs, and profitability. Proficiency in relevant software and MS Office Suite. Professional and well-presented at all times. Customer-centric approach with a passion for hospitality. Proactive problem-solver with a solutions-oriented mindset. Ability to work in a fast-paced, dynamic environment. Must be able to handle multiple tasks and adapt to changing priorities. Language:Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18-month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><p>Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems.</p><p>Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><p>Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments.</p><p>Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><p>Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments.</p><p>Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><p>Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People & Culture</p><p>Employee Relations</p><p>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><p>Recruitment</p><p>Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications</p><p>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><p>Learning & Talent Development & Performance Management</p><p>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</p><p>Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</p><p><strong>Skills & Attributes:</strong></p><ul><li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li><li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li><li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li><li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li><li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li><li>Ability to resolve issues related to billing, collections, and disputes effectively.</li><li>Experience in supervising and guiding a team to meet departmental objectives.</li></ul><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><p>Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment.</p>
<p>Evaluate skill level of employees.</p>
<p>Select employee participants in collaboration with manager’s nominations.</p>
<p>Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions.</p>
<p>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters) for progressive coursework and sessions.</p>
<p>Select and specify any materials, books or other collateral required in the instruction process.</p>
<p>Prepare for training classes (e.g., materials, setup classes, breakdown classes).</p>
<p>Design and create interactive training in various formats.</p>
<p>Specify computer or electronic training tools required for instruction.</p>
<p>Maintain attendance records for each participating employee.</p>
<p>Maintain discipline and decorum in the classroom.</p>
<p>Facilitate a presentation event including management, course graduation certificates, etc.</p>
<p>Remove employee participants that do not adhere to class behaviour and study requirements.</p>
<p>Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust.</p>
<p>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way).</p>
<p>Assist other employees to ensure proper coverage.</p>
<p>Welcome and acknowledge each and every person with a smile, eye contact, and a friendly verbal greeting, using the person’s name when possible.</p>
<p>Speak using clear, appropriate and professional language.</p>
<p>Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</p>
<p>Talk with and listen to other employees to effectively exchange information.</p>
<p>Collaborate with management to formally recognize hourly employees' performance contributions.</p>
<p>Ensure that hourly employees are trained.</p>
<p>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials).</p>
<p>Assign and ensure tasks are completed on time and that they meet appropriate quality standards.</p>
<p>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.</p>
<p>Collaborate with management to develop and carry out ideas and procedures, and set goals to continuously improve department performance.</p>
<p>Develop and maintain positive and productive working relationships with other employees and departments.</p>
<p>Support environmental responsibility by participating in activities organized to protect biodiversity and sharing individual responsibilities to increase environmental knowledge and conduct necessary trainings.</p>
<p>Promote minimal consumption of resources currently used, such as paper and printed materials.</p>
<p>Implement necessary warnings and departmental trainings to save energy within the facility and carry out decisions taken for energy conservation.</p>
<p>Assess environmental impact and energy efficiency of purchased equipment.</p>
<p>Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Related degree or specialized teaching credentials preferred</p>
<p><strong>Experience:</strong> At least 1 year of related work experience</p>
<p><strong>Foreign language:</strong> Outstanding level of English</p>
<p><strong>Courses and training:</strong> Prior attendance in courses and seminars in the field</p>
<p><strong>Computer literacy:</strong> Excellent computer skills</p>
<p><strong>Special qualifications:</strong> Multi-tasking, time management, detail orientation, planning and organizing</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>