Real Estate Sales Jobs - Red Sea Egypt
81 Jobs Found
Location: EL GOUNA<br>Job Purpose Orascom Hotel Management is looking for an E-Commerce Coordinator with experience in online distribution channels. The department covers 25 properties cross destinations (El Gouna, Taba Heights, Oman, Montenegro, Switzerland)<br>Key Responsibilities1. Online Booking & Channels Create and update room types, rate plans, packages, and promotions online. Ensure online travel sites (OTAs, IBE) display correct availability and pricing. Verify that our booking systems (PMS, Syn Xis, OPERA, Site Minder) are fully synced with online channels. Maintain cancellation policies and restrictions during peak periods. Monitor and resolve rate discrepancies across all online channels. Ensure timely processing and payment of invoices.2. Content Management Upload and maintain high-quality photos, room details, and hotel information. Assist in designing and promoting special offers and packages for online sales.3. Reporting & Analysis Prepare weekly and monthly e-commerce production reports. Monitor booking trends and provide recommendations to improve online sales.4. Teamwork & Support Collaborate with Front Office, Reservations and Revenue teams to ensure accurate information. Assist in troubleshooting issues related to online bookings or content updates.<br>Requirements Location: El-Gouna; candidates must be able to relocate. Bachelor’s degree in hospitality, Marketing, or Business is preferred. Fluent in written and spoken English. Highly computer literate: expert in Excel, quick learner of new technologies and software. Self-motivated, adaptable, and detail oriented. Experience using OTA extranets or hotel CRS/PMS systems (Syn Xis, OPERA, Site Minder, etc.) is a plus. Excellent communication and organizational skills. I am willing to learn and work collaboratively as part of a team.<br>Deadline: 3 September 2026.
The continuous growth of EDF Power Solutions, along with the increasing complexity and size of projects, brings light to the need for a common approach in order to establish and ensure steadiness and consistency, leverage on the projects volumes and capitalize on experience in real time.<br>As a response to that, EDF Power Solutions Egypt, is seeking a Construction Quality Manager (M/F) with substantial experience in Renewable Energy Projects with emphasis on construction quality management to oversee the construction quality aspects of a large scale on-shore wind project located in Egypt nearby Ras Shukeir and ensure that works are to the right quality standards as per the EPC Contract and other Project Agreement Requirements.<br>The Construction Quality Manager (M/F) will be located at Ras Shukeir, Egypt. He/She is meant to be permanently based at site. Start date: November 2026<br>The position reports to the EPC Contract Director, while maintaining a functional link with EDF Power Solutions Egypt Chief Operating Officer and EDF Power Solutions Quality Corporate team<br>Main responsibilities<br>The Construction Quality Manager (M/F) will undertake the responsibilities, tasks and duties listed below:<br>Ensure that the Works are executed to the right quality standards as per the EPC Contract and other Project Agreement Requirements. Quality Manager is responsible for ensuring that the Works are executed as per the Quality management plans Participate in developing best practices and tools for project quality management Be responsible for the overall strategy for the Quality Assurance /Quality Control monitoring activities of the Project from its initiation to its implementation Review the initial release of the Quality Management Plan of the Project (main contractors), including in particular KPI definition, Inspection and Test Plan (ITP) initial release, Non-Conformity (NC) Management organization Review of the Quality Management Plan for the Project Ensure an appropriate follow-up of notifications for Inspections (Hold Points, Witness Points) Actively participate in project mock-up, quality inspection and site acceptance Coordinate the work of any Quality Inspectors duly mandated by the construction Team in a dedicated field of expertise Monitor the overall NC process, including an appropriate follow-up of any NC issued by the EPC Contractor, with the review of the associated implementation of the corrective action and the evaluation of the efficiency of the proposed actions Ensure the proper implementation of Root Cause Analyses (RCA) of deviations and participate in analysis meetings when necessary Organize regular follow up meeting with the EPC Contractor KPI, NC (and RCA), ITP follow up Actively contributes to the punch list release and review, and in particular the follow up of the NC up to closure Actively contribute to the lesson learned process Carry out actions that can promote continuous improvement in the performance of the EPC Contractor Prepare Quality management reports and presentations as requested for the benefit of the Construction Director and/or Sponsors Act as deputy Construction Director, and:Provide regular updates on his/her perimeter to the Construction Director Be responsible for monitoring, on day-to-day basis, all on-site work activities (electrical, mechanical, civil, communications, HSE, QA/QC, etc.). Be responsible for fostering a proactive Health and Safety culture within the project organizations as well with the main contractors, subcontractors and suppliers;Motivate and supervise the construction team and influence them to take positive action and accountability for their assigned Work.develop and deliver progress reports, proposals, documentation, and presentations on regular basis.<br>The position contributes to feeding EDF group with major quality related learning and will provide direct benefit to the community of international quality managers<br>QUALIFICATIONS & EXPERIENCE<br>The successful candidateshould have a Master’s degree in Engineering, quality management or equivalent and minimum 10 years of experience in quality management for Energy projects and ideally on-shore wind projects in construction. A provensuccessful previous experience in MENA is a must<br>COMPETENCIES:<br>Project Quality Management: ISO 9001 (Quality Management System), ISO 19011 (guidelines for auditing Management System) and ISO 10005 (guidelines for Project Quality Management plan) or equivalent Technical Management: understands common fields of engineering (civil, electrical) with strong knowledge and understanding of Solar and Storage technologies and in general the renewables Sector. Contract Management: understands interactions between contract and quality contract requirements Substantial experience in power plants and in particular in construction project management of renewable projects Experience in management of multi split construction contracts is a plus<br>HARD SKILLS:<br>Strong knowledge of Quality Management methodologies Proficiency in MS Office (Word, Excel, Power Point…) and Project documentation system (i.e. Quality registers/records: Audits, NC register, RCA register) Fluency in English is required. Arabic and French are real assets.<br>SOFT SKILLS:<br>Interpersonal:Flexibility to interact and travel within multicultural and sometimes complex environments, with people coming from various levels of the Business environment (project sponsors, managers, project teams, executives…) Collaborative and co-operative leadership style and inspire co-workers and partners at all levels. Thriving on teamwork: able to adapt behavior and attitude towards teammates, able to work as a team even in remote/virtual conditions Ability to work in high stress situations Consultative in nature and in duties<br>Technical:Field oriented Ability to summarize facilitate projects decision-making process through a pragmatic and practical approach Ability to teach concepts and transfer knowledge to project teams Ability to translate technical jargon into simple concepts<br>Professional:Ability to adapt and prioritize tasks and workloads in accordance with project operational constraints Thoroughness and organizational skills: good assessment capabilities, able to suggest improvements for activities involving itself and others Deadline-driven, results-oriented, and able to manage multiple projects and priorities simultaneously.
<ul><li><p>Searching for new clients who could benefit from products</p></li><li><p>Working in water analysis and hospitality areas.</p></li><li><p>Establishing new, and maintaining existing, relationships with customers</p></li><li><p>Managing and interpreting customer requirement</p></li><li><p>Negotiating contract terms</p></li><li><p>Negotiating and closing sales by agreeing terms and conditions</p></li><li><p>Preparing reports for head office</p></li><li><p>Meeting regular sales targets</p></li><li><p>Recording and maintaining client contact data</p></li><li><p>Coordinating sales projects</p></li><li><p>Supporting sales campaign </p></li><li><p>Making technical presentations and demonstrating how a product will meet client needs</p></li><li><p>Providing pre-sales technical assistance and product education</p></li><li><p>Maintain and retain existing clients </p></li><li><p>In/out sales for new customers </p></li><li><p>Increase share of wallet for old customer by introducing new products (equipment’s for water treatment)/chemicals </p></li><li><p>water analysis </p></li><li><p>Follow up collection </p></li><li><p>Visits for new clients to check if there is any new opportunity </p></li><li><p>Chemical background is a must </p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience in water treatment field</p></li><li><p>Good communication skills.</p></li><li><p>Sales skills</p></li><li><p>Communication & negotiation skills</p></li><li><p>Excellent problem-solving skills</p></li><li><p>Good in English.</p></li><li><p>Self-motivated and self-confident.</p></li></ul><p></p>
<ul><li><p>Present, promote and sell products/services using solid arguments to existing and prospective customers</p></li><li><p>Perform cost-benefit and needs analysis of existing/potential customers to meet their need.</p></li><li><p>Establish, develop and maintain positive business and customer relationships.</p></li><li><p>Reach potential customers through cold calling.</p></li><li><p>Expedite the resolution of customer problems and complaints to maximize satisfaction.</p></li><li><p>Achieve agreed upon sales targets and outcomes within schedule.</p></li><li><p>Coordinate sales effort with team members and other departments.</p></li><li><p>Analyse the market’s potential, track sales and status reports.</p></li><li><p>Supply management with reports on customer needs, problems, interests, competitive activities, and</p></li><li><p>potential for new products and services.</p></li><li><p>Keep abreast of best practices and promotional trends</p></li><li><p>Continuously improve through feedback</p></li><li><p>Plan and priorities personal sales activities and customer/prospect contact towards achieving agreed</p></li><li><p>business aims, including costs and sales - especially managing personal time and productivity.</p></li><li><p>Manage product/service mix, pricing and margins according to agreed aims.</p></li><li><p>Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.</p></li><li><p>Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.</p></li><li><p>Handle the daily cash and credit card transactions and to make sure to deliver the documents with the company time frame (48 hours)</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum bachelor degree in any related discipline.</p></li><li><p>Good commend of English.</p></li><li><p>Strong Communication skills.</p></li><li><p>Max age (30)</p></li><li><p>Strong Presentation skills</p></li><li><p>Time management.</p></li><li><p>Knowledge and understanding of the sales and distribution opportunities.</p></li><li><p>Knowledge of sales and distribution practices and techniques for customer, business-to-business and direct retail.</p></li></ul><p></p>
<h2>Sales Associate – Eyewear (Sunglasses & Optical Glasses)</h2><p><strong>Company:</strong> Emperor Red Sea<br><strong>Location:</strong> Hurghada, Egypt (On-site)<br><strong>Job Type:</strong> Full-time<br><strong>Compensation:</strong> Commission-based<br><strong>Schedule:</strong> Day or Night Shift (assigned based on business needs)</p><h3>About the Role</h3><p>Emperor Red Sea is hiring a Sales Associate to represent a leading international eyewear brand in our Hurghada retail store. You'll be the face of the brand for walk-in customers, including local shoppers and international tourists, helping them find the right sunglasses and prescription glasses while delivering an excellent in-store experience.</p><h3>Key Responsibilities</h3><ul><li><p>Greet and assist walk-in customers in a retail store setting</p></li><li><p>Understand customer needs and recommend suitable sunglasses and optical eyewear</p></li><li><p>Explain product features, materials, lens options, and pricing clearly</p></li><li><p>Meet and exceed personal sales targets</p></li><li><p>Process transactions, handle payments, and issue receipts accurately</p></li><li><p>Maintain product displays and overall store presentation</p></li><li><p>Build rapport with both local and international (tourist) clientele</p></li><li><p>Stay up to date on new collections and product knowledge</p></li><li><p>Handle basic customer service issues, exchanges, and returns per store policy</p></li><li><p>Monitor stock levels and flag inventory needs</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Requirements</h2><ul><li><p>2–5 years of experience in sales (required)</p></li><li><p>Fluent in Arabic and English (required)</p></li><li><p>Experience in optical/eyewear sales: strong bonus</p></li><li><p>Experience in touristic/tourism-related sales: a bonus</p></li><li><p>Additional languages such as German, Russian, or French: bonus points</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Presentable, customer-focused, and target-driven mindset</p></li><li><p>Willingness to work flexible shifts (day or night, as assigned)</p></li></ul><p></p>
<ul><li><p>Welcome and assist customers in a professional and friendly manner.</p></li><li><p>Understand customers’ preferences and recommend suitable jewelry products.</p></li><li><p>Present and explain product features, designs, materials, and pricing.</p></li><li><p>Achieve individual and team sales targets.</p></li><li><p>Build strong relationships with customers and ensure a high level of customer satisfaction.</p></li><li><p>Handle customer inquiries, objections, and negotiations professionally.</p></li><li><p>Support visual merchandising and ensure products are displayed according to company standards.</p></li><li><p>Maintain accurate knowledge of jewelry collections, products, promotions, and offers.</p></li><li><p>Handle sales transactions, invoicing, and payment procedures accurately.</p></li><li><p>Follow up with customers when required to encourage repeat purchases.</p></li><li><p>Maintain the cleanliness, organization, and security of the sales area.</p></li><li><p>Follow all company policies and procedures related to sales, customer service, and inventory.</p></li><li><p>Provide professional service to international customers and tourists.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor’s degree</strong> or equivalent; relevant education is preferred.</p></li><li><p><strong>2–6 years of experience in retail sales</strong>, preferably in jewelry, luxury retail, fashion, or hospitality.</p></li><li><p><strong>Excellent command of English</strong> is mandatory, both spoken and written.</p></li><li><p><strong>Additional language</strong> such as <strong>German or Russian</strong> is highly preferred.</p></li><li><p>Strong communication, presentation, and interpersonal skills.</p></li><li><p>Customer-oriented with a professional and positive attitude.</p></li><li><p>Strong selling and negotiation skills.</p></li><li><p>Presentable appearance and excellent personal grooming.</p></li><li><p>Ability to work under pressure and achieve sales targets.</p></li><li><p>Ability to work flexible shifts, weekends, and public holidays when required.</p></li><li><p>Previous experience dealing with <strong>international customers/tourists</strong> is a strong advantage.</p></li><li><p>Knowledge of jewelry, gemstones, diamonds, or precious metals is an advantage.</p></li></ul><p></p>
<ul><li><p><strong>Handle Customer Inquiries:</strong> Respond effectively to incoming calls, emails, and chats, providing accurate information on our products and services.</p></li><li><p><strong>Sell Products & Services:</strong> Convince customers to purchase mobile plans, data packages, devices, and value-added services.</p></li><li><p><strong>Identify Customer Needs:</strong> Understand what the customer is looking for and tailor solutions that fit their requirements.</p></li><li><p><strong>Meet Sales Targets:</strong> Strive to achieve defined monthly sales goals to drive company growth.</p></li><li><p><strong>Manage Sales Orders:</strong> Ensure all sales orders are processed accurately and in a timely manner.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Communication Skills:</strong> Proven ability to communicate clearly and persuasively over the phone and digital platforms.</p></li><li><p><strong>Product Knowledge:</strong> Deep understanding of telecommunications products and services.</p></li><li><p><strong>Negotiation Skills:</strong> Ability to negotiate and build lasting relationships with customers to close deals.</p></li><li><p><strong>Time Management:</strong> Highly organized with the ability to manage time effectively and prioritize tasks.</p></li><li><p><strong>Languages:</strong> Native fluency in Arabic and professional proficiency in English.</p></li><li><p><strong>Computer Literacy:</strong> Proficient in CRM systems and using digital tools.</p></li></ul><p></p>
<ul><li>Provide excellent customer service through understanding the needs of the customers and matching it with the current available inventory for rent. </li><li>Achieve and extend agreed-upon sales targets and outcomes within the schedule. </li><li>Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and manage vehicles status change on systems. </li><li>Maintain accuracy of all financial transactions related to rental agreement and ensure that all assigned transactions are done successfully. </li><li>Communicate via telephone and email to confirm the reservations and drop offs in an efficient manner. </li><li>Follow up on the logistics of the vehicles and ensure that all required documents are handed to CSA, Fleet checker. </li><li>Assist branch with returning and turnaround of vehicles as needed</li><li>Perform other job duties as assigned to meet the business needs<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree of any discipline. </li><li>1 - 3 Years of experience in customer service or sales. </li><li>Self-motivated and driven by targets with a proven track record in sales. </li><li>Excellent customer service and problem-solving skills. </li><li>Strong communication skills - including both verbal and written</li><li>The ability to influence and negotiate with others. </li><li>Commercial awareness</li><li>Attention to detail and accuracy</li><li>Ability to multitask. </li><li>Exceptional interpersonal and relationship building skills</li></ul>
AKA Duty Free is a retail business specializing in duty-free products for international travelers in Hurghada. The company focuses on offering a wide range of high-quality goods, including perfumes, cosmetics, confectionery and tobacco. AKA Duty Free aims to deliver a convenient and enjoyable shopping experience with professional service and well-organized stores. Team members work in a dynamic, customer-focused environment with opportunities to develop retail and leadership skills.<br>Role Description The Shop Manager – Duty Free Retail is a full-time, on-site role based in Hurghada. The person in this position is responsible for the overall management and daily operations of AKA Duty Free across airport locations and down town, ensuring excellent customer service, strong sales performance, effective inventory control, and compliance with company policies and airport regulations.<br>Key Responsibilities Manage the day-to-day operations of the AKA Duty Free shops and ensure smooth and efficient store performance. Lead, motivate, train, and supervise sales staff to achieve sales and customer-service targets. Monitor daily sales performance, KPIs, conversion rates, average transaction value, and product performance. Ensure excellent customer service and maintain high standards of professional presentation. Manage stock levels, product replenishment, stock transfers, receiving, storage, and inventory accuracy. Conduct regular stock counts and investigate discrepancies, damages, losses, or shrinkage. Ensure products are correctly priced, displayed, promoted, and merchandised according to company standards. Coordinate promotional campaigns, seasonal offers, product launches, and special sales activities. Monitor competitor activity, customer preferences, and market trends to identify opportunities for growth. Ensure compliance with duty-free regulations, customs requirements, security procedures, and company policies. Maintain accurate cash-handling procedures and ensure proper operation of POS systems and daily cash reconciliation. Prepare and review sales, inventory, staffing, and operational reports for management. Manage staff schedules, leave, and performance evaluations. Handle customer complaints professionally and resolve issues promptly. Maintain high standards of shop cleanliness, visual merchandising, security, and health and safety. Coordinate with airport authorities, suppliers, logistics teams, security, finance, and other departments as required. Support recruitment, onboarding, coaching, and continuous development of retail employees. Identify operational improvements and implement measures to increase efficiency and profitability.<br>Requirements: 10+ years of experience in duty-free, airport, travel retail or luxury retail, with 3+ years as GM or Operations manager. Deep understanding of duty-free regulations, inventory & warehouse management, POS systems and retail KPIsStrong communication, leadership, problem-solving, and organizational skills. Strong sales, customer-service and merchandising. Proven experience managing and motivating a diverse retail team. Strong English communication skills; additional languages are an advantage.
<strong>Overview<br><br></strong><strong>We Are PepsiCo<br><br></strong>PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.<br><br><strong>Guiding Vision and Regional Impact<br><br></strong>PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br><strong>Empowering Our People and Communities<br><br></strong>Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br><strong>Diversity and Inclusion Commitment<br><br></strong>PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.<br><br><strong>Responsibilities<br><br></strong>Accountabilities :<br><br>Sales Volume/Targets:<br><br><ul><li> Implement a territory S&D plan and drive team’s execution to achieve the company objectives by delivering volume targets.</li><li> Set retail customer targets and distribution plan along with achieving their targets by category & SKU on monthly basis, while ensuring delivering all incentives such as loyalty programs, discounts, coupons.<br><br></li></ul>KPIs:<br><br><ul><li> Review regularly the trade coverage plan by analyzing the market universe based on continuous refreshed data in order to ensure updated coverage status.</li><li> Ensure all required visits and outlet coverage is maximized as per month plan in an effective and efficient manner.</li><li> Manage the distribution of company brands through enhancing accounts relationships within the territory in order to ensure that availability is maximized in line with the needs of the market by outlet type.<br><br></li></ul>Coaching:<br><br><ul><li> Develop efficient and effective S&D team through on-the-job coaching & feedback and off-the-job training as per WEC (Winning Every Customer) guidelines so that representation in the trade is superior to competition, ensuring achieving sales targets.</li><li> Ensure the quality of the EDGE execution standards & steps of the call implementation for retail customers and ensure product range availability in accordance with the company's market share.</li><li> Assist in the coaching, mentoring and implementation of the Health & Safety programs in the field.<br><br></li></ul>Others:<br><br><ul><li> Help salesmen to manage the market demand to ensure optimal stock available to meet demand and maximize freshness of product.</li><li> Explore new opportunities in the market by increasing the number of non-active retail customers and activating zero-sales customers.</li><li> Owe credit management process in term of utilization, circulation and collection.<br><br></li></ul>Added:<br><br><ul><li> Ensure Territory productivity, distribution and discipline KPIs are achieved & tracked as per WEC: Integrated tracking guidelines (GTM dashboard)<br><br></li></ul>Measures :<br><br><ul><li> DC/Unit volume (DSD/ISD/Pre Sell) volume, revenue and channel CTS target as per AOP.</li><li> Market share and distribution KPIs objectives (cooler penetration, SKU distribution, routes efficiencies, Hand Held and automation KPIs).</li><li> Performance on S&D productivity initiatives, and CTS.</li><li> Route KPIs, successful calls, completed calls, success rate, drop size, etc.</li><li> GTM KPIs reporting and execution score cards including D&A and revenue management KPIs tracking.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Bachelor’s Degree in any relevant discipline.</li><li> 1 - 4 years of sales experience in FMCGs, preferably in sales field role.</li><li> Good English language is required.</li><li> Private Driving License is a must.</li></ul>
<ul><li><p>Monitor and reconcile daily sales transactions at the assigned site.</p></li><li><p>Review sales records and counter readings to ensure accuracy.</p></li><li><p>Handle customer collections, advance payments, and customer account follow-up.</p></li><li><p>Maintain receivables records and support collection activities.</p></li><li><p>Monitor site operating expenses and ensure proper documentation.</p></li><li><p>Manage the site's petty cash in accordance with company policies.</p></li><li><p>Coordinate daily with the Cairo Finance Team, responding to financial inquiries and providing required supporting information.</p></li><li><p>Participate in the monthly financial closing process by reconciling and closing site accounts with the Cairo Finance Team.</p></li><li><p>Report directly to the Cairo Finance Team while providing day-to-day financial support to the Site Technical Team.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Commerce (Accounting).</p></li><li><p>1–3 years of relevant experience.</p></li><li><p>Good command of Microsoft Excel.</p></li><li><p>SAP knowledge is preferred.</p></li><li><p>Commerce (English Section) graduates are preferred.</p></li><li><p>Must be a resident of Hurghada / Red Sea Governorate.</p></li></ul><p></p>
<strong>MTS Globe Egypt<br><br></strong><strong>Who are we?<br><br></strong>MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.<br><br><strong>What do we do?<br><br></strong>We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.<br><br><strong>What do we offer?<br><br></strong>At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.<br><br><strong>Why join us?<br><br></strong>Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.<br><br><strong>JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!<br><br></strong><strong>MTS Globe is an equal opportunities employer. <br><br></strong><strong>Job Description<br><br></strong><ul><li>Reporting & Data Analysis</li><li>Prepare and analyze daily sales reports, monthly arrivals reports, and performance dashboards. </li><li>Monitor low-performance indicators and highlight risks, trends, and opportunities. </li><li>Analyze hotel performance, arrivals, market share, and last-minute sales. </li><li>Support forecasting and management decision-making through accurate data modeling and visualization. </li><li>System Support & Operations</li><li>Handle TKO system support, inquiries, and issue resolution for all departments. </li><li>Support colleagues with system-related problems and process clarifications. </li><li>Follow up on provider, reservation, pricing, and data-entry issues that affect reporting accuracy. </li><li>Performance Monitoring</li><li>Track daily sales performance and hotel results. </li><li>Identify discrepancies, incorrect data entries, or unusual trends. </li><li>Escalate critical issues to the Controlling Manager or Supervisor when required. </li><li>Coordination & Communication</li><li>Communicate with Management, Revenue, Contracting, Commercial, Yielding, and other departments. </li><li>Respond to inquiries via email, phone calls, meetings, and internal systems. </li><li>Support cross-department collaboration by providing reliable data and insights.<br><br></li></ul><strong>Requirements<br><br></strong><strong>Education<br><br></strong><ul><li>Bachelor’s degree in Tourism & Hospitality, Business Administration, Commerce, Information Technology, Data Science or similar field. <br><br></li></ul><strong>Experience<br><br></strong><ul><li>2-3 years of experience in Tourism field is a must <br><br></li></ul><strong>Languages<br><br></strong><ul><li>Strong English communication skills (B2–C1 recommended). </li><li>Basic additional languages are a plus. <br><br></li></ul><strong>Technical Skills<br><br></strong><ul><li>Proficiency in: </li><li>Advanced Microsoft Excel (including formulas, dashboards, and VBA is an advantage) Power BI / BI tools (recommended). </li><li>Microsoft Outlook </li><li>Strong data analysis and reporting skills </li><li>Communication tools (Email, Phone, WhatsApp) <br><br></li></ul><strong>Soft Skills<br><br></strong><ul><li>Attention to detail and accuracy </li><li>Time management and ability to work under pressure </li><li>Strong communication and teamwork skills </li><li>Problem-solving and analytical thinking </li><li>Ability to follow procedures and handle repetitive, detail-oriented tasks</li></ul>
Implementing quality and food safety standard in depots Audit on storage practices and personnel hygiene in depots good warehosue practices (GWP) Audit on sales trucks for ambient and twice / week for cold trucks Weekly trade audit on markets Implementing training plan for logistic and sales team Follow up and verifying closing nonconformities which are resulting from regular audits and daily operation Daily check on receiving shipments from plant Daily check and follow up pest control system Daily control and monitoring returns and its classification Daily inspection from receiving lots physical and release status of products Daily follow up prepairing orders , loading and shipping shipments Follow up the orders for permuim customers based on special customer requirements follow up customer complaint closure on time and customer visits Follow up implementing cleaning and sanitation program in depot and personnel hygeine Record all required data of daily operation process according to ISO 9001/2015 documentations Daily follow up for the cold stores and daily register data logger records Take an immediate correction and corrective action in case of cold store temp violation Raising regular reports to the direct manager on regular basis according to procedure Implementing aan efficeint traceability system<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن، ساعات إضافية</li></ul>
Implementing quality and food safety standard in depots Audit on storage practices and personnel hygiene in depots good warehosue practices (GWP) Audit on sales trucks for ambient and twice / week for cold trucks Weekly trade audit on markets Implementing training plan for logistic and sales team Follow up and verifying closing nonconformities which are resulting from regular audits and daily operation Daily check on receiving shipments from plant Daily check and follow up pest control system Daily control and monitoring returns and its classification Daily inspection from receiving lots physical and release status of products Daily follow up prepairing orders , loading and shipping shipments Follow up the orders for permuim customers based on special customer requirements follow up customer complaint closure on time and customer visits Follow up implementing cleaning and sanitation program in depot and personnel hygeine Record all required data of daily operation process according to ISO 9001/2015 documentations Daily follow up for the cold stores and daily register data logger records Take an immediate correction and corrective action in case of cold store temp violation Raising regular reports to the direct manager on regular basis according to procedure Implementing aan efficeint traceability system<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن، ساعات إضافية</li></ul>
Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Hurghada site.<br>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.<br><br><br>Qualifications:English (A2 - B1). Flexible with rotational shifts including night and overnight shifts. Ready to start immediately.<br>Benefits:<br>Attractive salary packages. Social & medical insurance. Paid training. Free online courses.
Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Hurghada site.<br>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.<br><br><br>Qualifications:Fluent English speakers (B2-C1). Flexible with rotational shifts including night and overnight shifts. Ready to start immediately.<br>Benefits:<br>Attractive salary packages. Social & medical insurance. Paid training. Free online courses.
Job Description:<br>BASIC FUNCTIONStrong accent is to be given to the hospitality towards the guest as a prime goal and thus to maintain and develop the attitude of the related staff. He/she exercises strong leadership and gives a special attention to visible management in the front area, especially during main service hours. Close co-ordination between Front Office, Housekeeping and the Sales as well as the Guest Relation. To maintain our standards of quality, service and facilities in all departments over which he/she has responsibility and authority. He/she is responsible for the overall smooth and economical running of the entire Food & Beverage department. Assisting the management in implementing and supervising the Operational Standards as well as the Hotel’s internal rules and regulations.<br>SCOPEMust be thoroughly familiar with The Hotel corporate and local Operational and Gastronomy Standards and ensure they are followed. Must assist all Department Heads under his/her control in the accomplishment of their objectives. Must accomplish obligations and goals as outlined below.<br>Organisation of F&B administration Compilation of and adherence to financial budgets within F&B (Avg. covers, revenue, costs & related expenses). Co-operation with hotel’s Rooms Division Guest Relation Co-ordination with Sales Offices<br>RESPONSIBILITY & AUTHORITY<br>Internal:Works in harmony with his/her colleagues, Housekeeping, Sales & Accounting External:Clients of the hotel, suppliers and other business partners. Materials:Operating supplies, machinery and assets within his/her area.<br>More detailed duties and responsibilities are listed attached in form of a checklist (hotel handover) and are not meant to be complete. Local legislation and requirements may ask for adaptation and amendments. To fulfil the duties the jobholder is given the relevant authority to reach the goals by the General Manager of the Hotel operation<br>COMMERCIAL / SALESTo maintain on a day-to-day basis the standards and policies of the Hotel as agreed by the General Manager Together with the GM and the Financial Controller he/she has to plan the yearly targets and financial budgets for his/her area. Is responsible for the annual planning of food promotions. Monitors new offers in respect of planning, test cooking, printing matters and advertising, decoration and background music. He/she initiates and supervises staff sales training to promote additional selling. Controls and analyses permanently: Quality levels of production and presentation, guest satisfaction, merchandising, operating, payroll and food cost, cleanliness, sanitation and hygiene. He/she checks permanently the Room Service and guaranties a well organised and fast service. He/she makes sure that mini bar filling up procedures are done correctly and swiftly. He/she supervises all outside catering and in-house parties in respect of sales, organisation and proper service during the event. Makes sure offers and calculations are done properly and billing is done accordingly. Co-ordinates and monitors tour group dining<br>KITCHEN & FOOD PRODUCTION, STORAGEControls the quality standard of food in the entire operation. In collaboration with the Chef he/she ensures all preparation of food is done according to our recipes and presentation standards. Kitchen Organisation: Supervises Chef in regard of staff productivity, work schedules, work procedures, food cost. Recipes and Manuals: Checks the production of food according to recipes and is responsible all files are up to date and in proper usage. Storage of F&B: Checks permanently all store rooms and fridges and ensures the food is stored properly, clean and hygienic. He/she makes sure only fresh and valid (expire date) food or beverage is in the stores. He/she also checks temperatures in all cooled devices.<br>STEWARDING AND BUFFETS Follows up the procedures of washing up, usage of cleaning material staff efficiency and equipment. Follows up the Stewarding department in the cleaning of all concerned areas and assigns duties to Chief Steward in regard of cleanliness & hygiene. Is responsible for the control and consumption of china, glass and cutlery. He/she has the breakage under control as well as the stock levels in the store (in co-ordination with accounting).<br>ADMINISTRATION / CONTROL / PURCHASINGA check work schedules of the entire F&B division and secures staff is planned to the requirement of the operation. Advises purchasing in respect of quality and quantity (together with Chef). Has the right to refuse delivery if commodities do not comply with our specifications and quality standards. He/she signs all purchase orders in respect to quantities ordered. Supervises closely Food Cost Controller to guarantee a cost according to the financial targets, to recognise price increases and adjust prices accordingly, if necessary. To make sure discounts and complimentary are administered and approved according to the internal policy.<br>GENERAL / MISCELLANEOUSCo – ordination and information with the Housekeeping, Sales and Accounting. Ensures all staff is thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur. Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Personnel & Training Manager. Review reservation books daily. Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Personnel Manager. He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. Assumes responsibility of Duty Manager when scheduled to do so.
<strong>Join <em>Jet2holidays</em>’ Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.<br><br></strong>We have a fantastic opportunity to join <strong><em>Jet2holidays </em></strong>as an <strong>Airport Team Leader.</strong> In this role you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service, and enhancing our customers airport and transfer experience. You will <strong>work as one team</strong> with internal & external suppliers and <strong>take responsibility </strong>for your teams' performance by regularly reviewing performance metrics using <strong>Management Information (MI) </strong>reports and our <strong>digital systems</strong> to identify areas for improvement and implement action plans.<br><br><strong>What can we offer you?<br><br></strong>We offer our valued colleagues a range of benefits including: -<br><br><ul><li>Local employment contract via our local agent </li><li>Competitive salary</li><li>Coaching, development & career progression across Jet2.com & Jet2holidays</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will you do in the role?<br><br></strong>Supporting Your Manager, You Will Work As One Team With Internal & External Stakeholders To Ensure Your Team Deliver VIP Industry Leading Customer Service To Our All-important Customers During Their Airport Journey. You Will Be Provided With Comprehensive Training To Ensure You<br><br><ul><li>Create Memories for our customers while managing a fast paced and busy airport environment, working closely with the management team from our award-winning airline Jet2.com.</li><li>Take Responsibility for managing any flight disruption, serious emergencies & customer escalations using our in-house digital systems.</li><li>Create & issue monthly rosters alongside our UK based planning team in line with our SLA’s and budget.</li><li>Be present for your team and manage their performance by hosting scheduled in-person & virtual team meetings, delivering training to new and existing members of your team & hold individual monthly 1-1 performance and welfare meetings with your team members.</li><li>Collaborate with the Destination Manager, Agent & Transfer Provider, analysing MI & Customer Feedback daily to drive results and improve CSAT’s and OTP performance as needed.<br><br><br></li></ul>Our <strong>Airport Team Leaders</strong> are well organised and have a flexible approach to the operation. Working hours will vary each month and will include <strong>early starts, late finishes, split shifts </strong>&<strong> working weekends.</strong> As part of our management team, also being on call to support with <strong>disruption serious </strong>and<strong> emergencies. </strong>Resolving<strong> customer escalations </strong>is also a key part of the role.<br><br>Our <strong>Airport Team Leaders</strong> have a genuine passion for the airport experience and always <strong>empower</strong> their team to deliver outstanding customer service. In this position, you will effectively <strong>manage performance</strong> including coaching and development as well as perform a variety of<strong> HR</strong> tasks. You will also possess the ability to deliver under pressure, analyse MI and Data, support your team, have a positive friendly attitude and be confident in IT processes and skills to use in-house <strong>digital systems</strong> daily on a laptop.<br><br><strong>What will you need?<br><br></strong>You will ideally have experience in <strong>Airport/Holiday Operations </strong>or similar. Experience of managing a<strong> customer-facing </strong>team and proven <strong>people management</strong> skills are essential. Conversational level in the local language is also advantageous.<br><br>Please note that this is a physically demanding role as you’ll be supporting <strong>a fast-paced operation</strong> and will constantly be on the move.<br><br>As we employ on <strong>local employment contracts</strong>, you will already hold the full <strong>right to work documentation or be willing to apply for right to work documentation </strong>required for <strong>Egypt </strong>and be living in the destination or willing to relocate and source your <strong>own accommodation</strong><em>. <br><br></em>Due to the level of travel required in the role, you will be required to hold a full and valid <strong>driving licence </strong>and have<strong> your own car with appropriate insurance</strong>. Business Travel expenses are reimbursed.<br><br>To meet some of our team and find out what life is like with <strong><em>Jet2holidays</em></strong> follow us on Facebook: <strong><em>Jet2Careers Overseas<br><br></em></strong>We look forward to your application & you starting your career with <strong><em>Jet2holidays</em></strong>!
Company Description Our tourism company specializes in delivering memorable travel experiences and high-quality services to visitors from diverse backgrounds. Based in Hurghada, we focus on showcasing the local culture, natural attractions, and hospitality through well-organized tours and packages. The organization values collaborative teamwork, reliable customer service, and continuous improvement in its offerings. Team members have the opportunity to work in a dynamic environment that supports professional growth and engagement with international guests. Role Description The Marketing Department Specialist is a full-time, on-site role based in Hurghada. This role involves supporting the development and execution of marketing campaigns, coordinating with sales and operations to promote tourism packages, and conducting market research to identify trends and customer preferences. The specialist prepares marketing materials, manages social media and other digital channels, and monitors campaign performance to optimize results. Daily tasks include communicating with internal teams and external partners, supporting customer engagement initiatives, and maintaining accurate records of marketing activities and budgets. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with guests, partners, and internal teams. Candidates should possess Market Research and Marketing Strategy skills to analyze trends and develop effective promotional campaigns. Candidates should possess Sales and basic Marketing skills to support lead generation, upselling, and cross-selling of tourism services. Candidates should have proficiency in using office and digital tools (e.g., MS Office, social media platforms), with good organizational and time management abilities. Candidates should have a relevant educational background in Marketing, Business, Tourism, or a related field, and prior experience in tourism or hospitality is an advantage. Candidates should demonstrate a strong attention to detail, the ability to work collaboratively on-site in Hurghada, and a customer-focused mindset.
MTS Globe Egypt<br><br>Who are we?<br><br>MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.<br><br>What do we do?<br><br>We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.<br><br>What do we offer?<br><br>At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.<br><br>Why join us?<br><br>Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.<br><br>JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!<br><br>MTS Globe is an equal opportunities employer. <br><br>Job Description<br><br>Reporting & Data Analysis Prepare and analyze daily sales reports, monthly arrivals reports, and performance dashboards. Monitor low-performance indicators and highlight risks, trends, and opportunities. Analyze hotel performance, arrivals, market share, and last-minute sales. Support forecasting and management decision-making through accurate data modeling and visualization. System Support & Operations Handle TKO system support, inquiries, and issue resolution for all departments. Support colleagues with system-related problems and process clarifications. Follow up on provider, reservation, pricing, and data-entry issues that affect reporting accuracy. Performance Monitoring Track daily sales performance and hotel results. Identify discrepancies, incorrect data entries, or unusual trends. Escalate critical issues to the Controlling Manager or Supervisor when required. Coordination & Communication Communicate with Management, Revenue, Contracting, Commercial, Yielding, and other departments. Respond to inquiries via email, phone calls, meetings, and internal systems. Support cross-department collaboration by providing reliable data and insights.<br><br>Requirements<br><br>Education<br><br>Bachelor’s degree in Tourism & Hospitality, Business Administration, Commerce, Information Technology, Data Science or similar field. <br><br>Experience<br><br>2-3 years of experience in Tourism field is a must <br><br>Languages<br><br>Strong English communication skills (B2–C1 recommended). Basic additional languages are a plus. <br><br>Technical Skills<br><br>Proficiency in: Advanced Microsoft Excel (including formulas, dashboards, and VBA is an advantage) Power BI / BI tools (recommended). Microsoft Outlook Strong data analysis and reporting skills Communication tools (Email, Phone, Whats App) <br><br>Soft Skills<br><br>Attention to detail and accuracy Time management and ability to work under pressure Strong communication and teamwork skills Problem-solving and analytical thinking Ability to follow procedures and handle repetitive, detail-oriented tasks