Radiographer Jobs in Egypt

<p>Conduct remote medical consultations through our telemedicine platform</p><p>Provide primary care advice to patients via chat or audio calls.</p><p>Review patient symptoms and medical history to give clear, practical medical advice</p><p>Recommend basic medications or refer patients to in-person care when needed</p><p>Maintain accurate consultation records and follow platform protocols</p><p>Help patients understand their health concerns in simple, clear language</p><p>Remuneration: 30 EGP per consultation</p><p>Complete flexibility - work when you want, as much as you want</p><p>Fully remote work from anywhere in Egypt</p><p>Start with around 20 consultations per month, with potential to grow significantly as our platform expands</p><p>With steady activity, earnings can match a junior doctor s monthly take-home pay</p><p>Opportunity to gain valuable experience in telemedicine and digital health</p><p>Earn from consultations that typically take only a few minutes</p><p>Use downtime productively</p><p>Gain experience in telemedicine and digital healthcare</p><p>Contribute to expanding access to care</p><p>Be part of the future of healthcare in Africa .</p><p><strong>Desired Candidate Profile</strong></p><p>MBBS or equivalent medical degree with valid license to practice medicine in Egypt</p><p>Clean professional record with no disciplinary issues</p><p>At least, 1-3 years of medical experience (early-career doctors encouraged)</p><p>Strong communication skills for virtual interaction with patients</p><p>Professional proficiency in English and Arabic</p><p>Smartphone and reliable internet</p><p>Respectful, compassionate, patient-centred attitude.</p><p>Experience in general practice or primary care</p><p>Previous telemedicine or digital health experience</p><p>Comfort using mobile apps and technology</p><p>Curiosity about digital healthcare and innovation</p>

Company Description General Hospital in Kafr Elsheikh is a public healthcare facility dedicated to providing safe, high-quality medical services to the local community and surrounding areas. The hospital offers a broad range of inpatient and outpatient services, with a particular focus on accessible, patient-centered care. Nursing teams work closely with physicians and allied health professionals to deliver coordinated treatment and support. The hospital emphasizes continuous improvement, adherence to clinical standards, and professional development for its staff. It provides an environment where healthcare professionals can contribute to meaningful patient outcomes and grow their careers.<br>Role Description The Staff Registered Nurse is a full-time, on-site role based in Cairo, responsible for delivering direct patient care in accordance with established clinical protocols and hospital policies. Day-to-day responsibilities include assessing patient conditions, administering medications and treatments, monitoring vital signs, and documenting care accurately in medical records. The nurse collaborates with physicians and multidisciplinary teams to develop and implement individualized care plans, provides patient and family education on treatment and recovery, and responds promptly to changes in patient status or emergencies. Additional duties include maintaining infection control practices, ensuring safe use of equipment, participating in shift handovers, and supporting quality and safety initiatives across the unit.<br>Qualifications<br> <br>Valid Registered Nurse license and eligibility to practice in the relevant jurisdiction. Diploma or Bachelor’s degree in Nursing from an accredited institution. Demonstrated clinical skills in patient assessment, medication administration, and basic nursing procedures. Knowledge of hospital protocols, infection control standards, and patient safety practices. Strong communication and interpersonal skills for working with patients, families, and multidisciplinary teams. Ability to manage time effectively, prioritize tasks, and work in a fast-paced clinical environment. Willingness to work shifts, weekends, and holidays as required by patient care needs. Commitment to ethical practice, confidentiality, and continuous professional development. Previous experience in a hospital setting or relevant clinical environment is preferred.

<ul><li><p>Implement and monitor policies and procedures for hospital staff regarding sterilization, disinfection and decontamination of personnel, instruments and equipment.</p></li><li><p>Regularly round in various hospital departments to evaluate compliance with infection prevention practices and regulatory</p></li><li><p>Develop and provide educational programs for hospital staff on infection prevention practices. This includes training new employees on basic infection prevention principles.</p></li><li><p>&nbsp;Analyze and distribute monthly surveillance data of the Infection Control team and reports to the medical staff, nursing staff and the quality and safety departments.</p></li><li><p>Lead investigations of infection outbreaks, collaborating with clinical teams to identify sources, implement control measures, and report findings.</p></li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in healthcare field (e.g., physician, pharmacist, dentist)</p></li><li><p>Infection control diploma is a must.</p></li><li><p>2 years of experience in infection control , with specific experience in GAHAR accreditation processes.</p></li><li><p>Strong analytical skills to interpret data and implement effective infection control measures.</p></li><li><p>Familiarity with regulatory requirements and standards related to infection control.</p></li></ul><p></p>

<p>Job Objective : The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies &amp; regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><h2>Key responsibility :</h2><ul><li><strong>People Management &amp; Development:</strong> Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</li><li><strong>Operations management:</strong> Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</li><li><strong>Quality &amp; Compliance:</strong> Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</li><li><strong>Back up for Center Physician:</strong> Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans. Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</li></ul><h2>Academic experience required :</h2>Essential: Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.<h2>Professional Experience Required :</h2>Essential: Minimum 8 years of relevant experience Supervisory and people management experience for at least 3 years. Blood bank related experience. Experience in a GxP regulated environment and Quality standards. Desired : Experience in cGMP.<h2>Computing Skills :</h2>Proficiency in all Microsoft Office applications.<h2>Personal Skills :</h2>Leadership. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.<h2>Languages :</h2>Excellent written and spoken English and Arabic.

<p>We are seeking a dynamic, strategic, and experienced <strong>Marketing Manager</strong> with a strong background in the healthcare and hospital sector to lead our marketing initiatives and elevate our brand presence.</p><p><strong>Job Overview:</strong></p><p>As our Healthcare Marketing Manager, you will be responsible for developing and executing comprehensive marketing strategies that drive patient acquisition, enhance brand awareness, and promote our specialized medical services. You will bridge the gap between clinical excellence and public awareness, ensuring our hospital remains the preferred choice for patients and medical professionals alike.</p><p></p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Strategic Planning:</strong> Develop and implement annual marketing plans and budgets aligned with the hospital’s growth objectives.</p></li><li><p><strong>Brand Management:</strong> Maintain and elevate the hospital’s brand identity across all offline and digital touchpoints.</p></li><li><p><strong>Patient Acquisition:</strong> Design campaigns to promote specific medical departments, centers of excellence, and outpatient services.</p></li><li><p><strong>Digital &amp; Social Media:</strong> Oversee the hospital’s website, SEO, and social media platforms to engage patients and share educational health content.</p></li><li><p><strong>Community Engagement:</strong> Organize health awareness campaigns, medical convoys, webinars, and community events.</p></li><li><p><strong>Doctor/PR Relations:</strong> Build strong relationships with the medical staff to highlight their expertise and promote internal doctors.</p></li><li><p><strong>Market Research:</strong> Analyze healthcare market trends, patient feedback, and competitor activities to identify new growth opportunities.</p></li><li><p><strong>Crisis Communication:</strong> Assist in managing the hospital’s reputation and public relations during critical situations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field (MBA is a plus).</p></li><li><p><strong>Experience:</strong> <strong>Minimum of [5-7] years</strong> of marketing experience, with <strong>at least [3] years specifically within a hospital or major healthcare facility</strong>.</p></li><li><p><strong>Proven Track Record:</strong> Demonstrated success in executing healthcare marketing campaigns and driving patient volume.</p></li><li><p><strong>Digital Savvy:</strong> Strong understanding of digital marketing tools, healthcare SEO, and social media management.</p></li><li><p><strong>Skills:</strong> Excellent communication, storytelling, and public relations skills.</p></li><li><p><strong>Regulations:</strong> Deep knowledge of medical advertising regulations, healthcare ethics, and patient privacy laws </p></li></ul><p></p>

Join the Future of Neuroscience with Globe International! ????<br>At Globe International, we’re more than one of Egypt’s fastest-growing pharmaceutical companies—we’re on a mission to transform patients’ lives through innovation and trusted healthcare solutions.<br>???? We’re Hiring: Product Specialist – Neuroscience<br>???? Territories:1- Nasr City & New Settlements 2- Downtown, Maadi & Manial<br>???? What We’re Looking For:✔️ Bachelor’s degree in Pharmacy, Veterinary Medicine, or Science✔️ Minimum 1 year experience in Neuroscience ✔️ Strong English communication skills✔️ Own car required<br>???? Your Impact:Build strong partnerships with physicians, advance medical knowledge, and help improve patient outcomes as part of a high-performing, purpose-driven team.

We are seeking a detail-oriented and highly motivated Medical Billing Specialist to join our team for an upcoming medical billing project. The ideal candidate will have experience in handling medical billing procedures, coding, insurance claims, and ensuring compliance with all healthcare regulations. You will play a key role in managing patient accounts, processing claims, and ensuring that medical services are accurately billed to insurance providers and patients. Key Responsibilities: Billing and Coding: Accurately assign codes to medical diagnoses, procedures, and services based on patient records and physician notes using ICD-10, CPT, and HCPCS codes. Claims Submission: Submit clean and accurate claims to insurance providers, ensuring compliance with healthcare regulations and payer-specific guidelines. Payment Posting: Post insurance and patient payments to accounts, ensuring that payment details are correct and discrepancies are addressed promptly. Account Follow-up: Monitor and follow up on outstanding claims, handling denials, rejections, and underpayments, ensuring timely resolution of issues. Patient Communication: Provide clear and professional communication with patients regarding their billing inquiries and explain charges or insurance processes when necessary. Compliance: Ensure that all billing practices comply with HIPAA regulations, healthcare industry standards, and insurance requirements. Documentation and Reporting: Maintain accurate and organized records of claims, payments, denials, and adjustments. Prepare reports as needed for management review. Qualifications: Proven experience in medical billing and coding (minimum 2-3 years preferred). In-depth knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with payer-specific billing requirements and insurance claim processes. Strong understanding of HIPAA regulations and patient confidentiality. Excellent attention to detail, analytical skills, and problem-solving abilities. Strong communication skills to interact with patients, healthcare providers, and insurance companies. Proficient in using medical billing software (e.g., Epic, Cerner, 3M, etc.) and MS Office Suite. Certification in Medical Billing and Coding (CPC, CBCS, or equivalent) is a plus. Ability to work independently and meet deadlines in a fast-paced environment.<br>gcmscorp@gmail.com

<p>A 150 bed hospital in Downtown Cairo is seeking a highly experienced Medical Director to lead all clinical and medical affairs.</p><p>The ideal candidate will be a senior physician with a strong background in hospital-<br>based medical leadership, clinical governance, and multidisciplinary team management.<br>As part of the executive leadership team, the Medical Director will play a key role in setting the clinical direction, overseeing quality and safety programs, and ensuring compliance with GAHAR and national healthcare regulations. This role reports directly to the Hospital Director and the Executive Board of the managing company.</p><p></p><p>Responsibilities include:</p><ul><li><p>Leading the hospital’s overall medical and clinical strategy to ensure the delivery of high-quality, evidence-<br>based patient care.</p></li><li><p>Supervising department heads and medical staff across all specialties and ensuring continuous<br>professional development and performance evaluation.</p></li><li><p>Collaborating with the Hospital Director and administrative leadership on operational planning, resource<br>allocation, and clinical service design.</p></li><li><p>Overseeing the development and implementation of clinical policies, protocols, and patient safety<br>initiatives.</p></li><li><p>Ensuring full compliance with Egyptian Ministry of Health regulations, licensing, and GAHAR accreditation<br>standards.</p></li><li><p>Leading the medical staff credentialing, privileging, and reappointment processes.</p></li><li><p>Monitoring clinical indicators, patient outcomes, and risk management metrics, and leading initiatives for<br>clinical quality improvement.</p></li><li><p>Acting as a key liaison with medical staff, nursing leadership, allied health, and support services to ensure<br>coordination of care and optimal patient flow.</p></li><li><p>Participating in committees related to quality, ethics, infection control, mortality reviews, and medical education.</p></li><li><p>Representing the medical staff in board meetings, strategic planning discussions, and public or regulatory<br>engagements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Medical Degree (MBBCh or equivalent), with a valid Egyptian license to practice.</p></li><li><p>Master’s degree in a medical specialty, with strong clinical and leadership credentials.</p></li><li><p>Postgraduate qualification in hospital or health management, public health, or related field preferred.</p></li><li><p>Minimum of 10 years’ clinical experience, with 5+ years in medical leadership (as Medical Director,<br>Department Head, or equivalent).</p></li><li><p>Strong background in clinical governance, patient safety, quality assurance, infection control, and<br>regulatory compliance.</p></li><li><p>Familiarity with GAHAR standards, Egyptian MOHP regulations, and international accreditation<br>frameworks (e.g., JCI).</p></li><li><p>Excellent leadership, decision-making, and interpersonal skills.</p></li><li><p>Fluency in English and Arabic.</p></li><li><p>Proficiency in MS Office and familiarity with hospital information systems (HIS, EMR).</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under broad direction, this position is responsible for advising the company concerning simple to moderately complex legal issues related to business activities. Acts as a company advocate and advisor with respect to legal matters, provides guidance concerning legal rights and obligations, and recommends best practices and courses of action related to legal issues. Researches the intent of laws and judicial decisions and applies them to specific circumstances as applicable to company business. Interacts with vendors, customers, and internal clients of the company and manages outside counsel with the assistance of supervising attorney. Must adhere to a strict code of ethics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelors degree is required, while a Masters degree is preferred. In the US, a Juris Doctor (JD) in law is required. Three years of experience is required. Must be licensed to practice law in applicable areas.</p><p></p></section>

Purpose of Job:The Quality Specialist supports the implementation, coordination, and maintenance of comprehensive quality management systems across One Health clinics, medical centers, and inpatient units. This role is vital for ensuring that healthcare programs and services are executed at the highest standards, patients receive the best level of care, and the organization complies with national laws and international accreditation standards, including JCI, ISO, and GAHAR.<br>Duties and Responsibilities:1. Quality Systems & Accreditation Support• Assist in maintaining and monitoring the Quality Management System (QMS) across inpatient units, medical centers, and Electronic Medical Records (EMR) to ensure services meet established quality standards.• Support the organization through JCI, ISO, and GAHAR accreditation cycles by ensuring continuous readiness and adherence to patient safety goals.• Participate in the development and implementation of quality procedures, policies, and standards.<br>2. Quality & Clinical Audits• Monitor daily operations to ensure total compliance with regulatory requirements and national infection control guidelines.<br>3. Patient Safety & Incident Management• Conduct regular audits and "tracer" activities across various departments, including inpatient, outpatient, emergency, radiology, laboratory, and pharmacy units.• Audit clinical encounters on EMR and monitor KPIs for supportive services like medical documentation, dental encounters, and medication purchasing.•Investigate Occurrence Variance Reports (OVRs), clinical complaints, and Fraud, Waste, and Abuse (FWA) incidents reported.• Participate in deep-dive Root Cause Analysis (RCA) for reported incidents to record action plans, mitigate design risks, and prevent recurrence.• Conduct infection control audits, including expanded inpatient/outpatient visits.• Support the continuous auditing of organizational processes and policies to ensure they are robustly designed to prevent sentinel events.<br>4. Data Analytics, Reporting & Training• Monitor performance data and generate regular reports utilizing tools such as Excel, PPT, and Power BI.• Collaborate with product development teams and various task forces to identify areas for improvement and develop quality practices.• Help provide staff training and education on quality assurance initiatives, clinical guidelines, and documentation procedures.5. Patient Care Oversight• Collaborate with stakeholders to manage data entry including medical and other data for OH/AXA patients on the Peret system, supporting inpatient operational efficiency and a seamless patient journey.• Serve as a patient safety advocate by monitoring care plan implementation daily, proactively intervening to address clinical gaps, and escalating any deviations from planned care to ensure optimal patient experience and safety.<br>Job Requirements:• Education:Bachelor’s degree in a healthcare-related field is essential preferably a Physician, Dentist or Pharmacist.• Certifications: Certificates in quality management or/and accreditation are highly preferred.• Experience: Proven 1-3 years of experience in quality management and/or performance improvement within the healthcare or medical sector• Accreditation Knowledge: Desirable experience with healthcare accreditations such as JCI or GAHAR.• Technical Skills: Proficiency in data reporting and analytics using Excel, PPT, and Power BI.• Soft Skills: Excellent command of English, strong communication and stakeholder management skills, problem solving, and the ability to take initiative while working effectively within a team.

<p><h4>Job description</h4> <p>Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction.</p> <p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p> <p>Handle guest complaints and find solutions, report any problems that take time to solve to his or her direct manager and follow up on the matter.</p> <p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p> <p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions.</p> <p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and send them to all of the department managers.</p> <p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p> <p>Work in coordination with all departments and ensure the flow of necessary information.</p> <p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p> <p>Ensure that requests for a babysitter, plane or coach/bus ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p> <p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p> <p>Walk agency representatives and potential guests around the facility.</p> <p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Handle guest requests for the À la Carte restaurants and fill out a reservation form for each À la Carte restaurant and inform the F&B Department.</p> <p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager or Supervisor about the atmosphere.</p> <p>Have detailed knowledge of all physical features of the facility as well as all activities and services offered at the facility.</p> <p>Support hotel sales. Is authorised to sell charged services.</p> <p>Take part in the Emergency Response Teams.</p> <p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p> <p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p> <p>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p> <p>Take part in training programmes and departmental internal communication meetings.</p> <p>Due to being in direct contact with guests, must always look clean, neat and fresh.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment. Join all activities which are organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed out etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>At least a vocational high school certificate or a related field or equivalent experience.</li> <li>Proven experience in the same role within the hotel industry.</li> <li>Knowledge of hotel operations, service standards and guest expectations.</li> <li>Effective communication and interpersonal abilities.</li> <li>Detail-oriented and capable of managing multiple tasks and priorities.</li> <li>Flexibility to adapt to a dynamic and fast-paced environment.</li> <li>Fluency in verbal and written English is essential.</li> <li>Additional Russian language is a must, Arabic will be an advantage.</li> </ul></p><p></p>

Company Description Prep Hero is a UAE-based leader in healthy lifestyle catering, specializing in high-quality, goal-oriented meal plans. The company partners with nutritionists, chefs, and technologists to create balanced, protein-enriched meals for diverse dietary needs, including weight loss, muscle gain, and general wellness. <br>Role Description The Sales Support Representative (Evening Shift) will handle inbound and outbound customer inquiries related to meal plans, orders, and subscriptions, ensuring a smooth sales experience. This full-time remote role involves responding to messages and calls, guiding potential customers through product options, and assisting with order placement and modifications. The representative will work closely with the sales and customer success teams to resolve issues, track customer feedback, and support promotions or campaigns. Daily responsibilities include maintaining accurate records in CRM systems, monitoring customer satisfaction, and following up on leads generated through the app, website, and social media channels.<br>Qualifications Candidates should possess strong Interpersonal Skills and a customer-focused mindset. Candidates should possess Customer Support and Customer Service skills for handling inquiries and resolving issues. Candidates should possess clear Communication skills to explain meal plans, processes, and policies effectively. Candidates should possess abilities related to Customer Satisfaction, including active listening and problem-solving. Previous experience in sales support, call center, or customer-facing roles. Comfort working evening shifts and managing remote work responsibilities independently. Proficiency with basic computer tools, CRM or ticketing systems, and chat platforms. Fluency in English & Arabic.

<strong>Company Description</strong> Innovative Work Solutions (IWS) helps organizations scale efficiently by providing high-quality outsourcing and workforce solutions that reduce operational costs while maintaining strong performance. The company specializes in Business Process Outsourcing (BPO), contact center services, dedicated remote teams, sales support, and customer experience management, enabling partners to focus on growth while IWS manages execution. Through its operating model, IWS empowers companies to lower costs by up to 60%, access skilled professionals, and retain full visibility and control over their processes. By combining the right talent, streamlined workflows, and hands-on management, IWS delivers flexible, scalable, and results-driven solutions. IWS is committed to building long-term partnerships grounded in efficiency, reliability, and measurable impact.<br><strong>Role Description</strong> This is a full-time, on-site Medical Scribe role based in Cairo. The Medical Scribe will work closely with healthcare professionals to document patient encounters in real time, including medical histories, physical examinations, assessments, and treatment plans in the electronic health record (EHR). Daily responsibilities include accurately transcribing physician notes, updating charts, reviewing prior records, and ensuring documentation is complete and compliant with clinical and organizational standards. The role also involves clarifying information with providers when needed, organizing clinical data for easy reference, and supporting efficient patient flow by reducing documentation burden on clinicians. The Medical Scribe will collaborate with clinical and administrative teams, maintain strict confidentiality of patient information, and follow all applicable privacy and safety regulations.<br><strong>Qualifications<br></strong> <ul><li>Strong scribing skills, with demonstrated ability to accurately document clinical encounters and medical notes.</li><li>Solid understanding of medical terminology and human anatomy to interpret and record clinical information correctly.</li><li>Experience or training in medical assisting or related clinical support functions is preferred.</li><li>Clear and professional communication skills for working with healthcare providers and care teams.</li><li>Attention to detail, high level of accuracy, and strong organizational skills in a fast-paced clinical environment.</li><li>Ability to learn and use electronic health record (EHR) systems and other clinical software efficiently.</li><li>Commitment to patient privacy and confidentiality, with adherence to relevant data protection and healthcare regulations.</li><li>Previous experience as a medical scribe, medical assistant, or in a healthcare setting is an advantage.</li><li>Relevant post-secondary education in health sciences, nursing, or a related field is beneficial.</li><li>Willingness to work on-site in Cairo and collaborate with diverse clinical teams.</li></ul>

<p>Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations. Key responsibility: - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the informed consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care.</p><p><strong>Desired Candidate Profile</strong></p><h2>Academic experience required</h2>Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable<h2>Professional experience required:</h2>- Clinical experience. - Experience in GxP-regulated environment.<h2>Computing skills:</h2>- Proficiency in all Microsoft Office applications.<h2>Personal skills:</h2>- Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.<h2>Languages:</h2>Excellent written and spoken English and Arabic.

<strong>Job Objective:<br><br></strong>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.<br><br><strong>Environment:<br><br></strong>Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff.<br><br>External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.<br><br><strong>Key responsibility:<br><br></strong><ul><li> Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li> Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li> Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li> Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li> Perform the required physical examination for donors.</li><li> Review donors related documents carefully.</li><li> Carefully explain the informed consent and witness the donor's signature on the form.</li><li> In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li> Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li> Management of Donor Adverse Event Reactions and the appropriate level of care.<br><br><br></li></ul><strong>Academic experience required Essential:<br><br></strong><ul><li> Bachelor's degree in medicine.<br><br><br></li></ul>Preferred:<br><br><ul><li> Post graduate studies in Medicine, preferrable<br><br><br></li></ul><strong>Professional experience required:<br><br></strong><ul><li> Clinical experience.</li><li> Experience in GxP-regulated environment.<br><br><br></li></ul><strong>Computing skills:<br><br></strong><ul><li> Proficiency in all Microsoft Office applications.<br><br><br></li></ul><strong>Personal skills:<br><br></strong><ul><li> Clinical skills.</li><li> Assertiveness and decision-making ability.</li><li> Quality mindset.</li><li> Excellent customer service skills.</li><li> Organized and able to manage time effectively.</li><li> Ability to work within a highly regulated and fast paced medical environment.</li><li> Ability to influence and direct center medical staff through effective leadership skills.</li><li> Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li> Ability to plan, communicate and execute activities for the improvement of overall operations.<br><br><br></li></ul><strong>Languages:<br><br></strong>Excellent written and spoken English and Arabic.

<strong>Job Objective:<br><br></strong>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.<br><br><strong>Environment:<br><br></strong>Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff.<br><br>External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.<br><br><strong>Key responsibility:<br><br></strong><ul><li> Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li> Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li> Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li> Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li> Perform the required physical examination for donors.</li><li> Review donors related documents carefully.</li><li> Carefully explain the informed consent and witness the donor's signature on the form.</li><li> In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li> Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li> Management of Donor Adverse Event Reactions and the appropriate level of care.<br><br><br></li></ul><strong>Academic experience required Essential:<br><br></strong><ul><li> Bachelor's degree in medicine.<br><br><br></li></ul>Preferred:<br><br><ul><li> Post graduate studies in Medicine, preferrable<br><br><br></li></ul><strong>Professional experience required:<br><br></strong><ul><li> Clinical experience.</li><li> Experience in GxP-regulated environment.<br><br><br></li></ul><strong>Computing skills:<br><br></strong><ul><li> Proficiency in all Microsoft Office applications.<br><br><br></li></ul><strong>Personal skills:<br><br></strong><ul><li> Clinical skills.</li><li> Assertiveness and decision-making ability.</li><li> Quality mindset.</li><li> Excellent customer service skills.</li><li> Organized and able to manage time effectively.</li><li> Ability to work within a highly regulated and fast paced medical environment.</li><li> Ability to influence and direct center medical staff through effective leadership skills.</li><li> Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li> Ability to plan, communicate and execute activities for the improvement of overall operations.<br><br><br></li></ul><strong>Languages:<br><br></strong>Excellent written and spoken English and Arabic.

<strong>Job Objective:<br><br></strong>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.<br><br><strong>Environment:<br><br></strong>Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff.<br><br>External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.<br><br><strong>Key responsibility:<br><br></strong><ul><li> Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li> Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li> Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li> Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li> Perform the required physical examination for donors.</li><li> Review donors related documents carefully.</li><li> Carefully explain the informed consent and witness the donor's signature on the form.</li><li> In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li> Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li> Management of Donor Adverse Event Reactions and the appropriate level of care.<br><br><br></li></ul><strong>Academic experience required Essential:<br><br></strong><ul><li> Bachelor's degree in medicine.<br><br><br></li></ul>Preferred:<br><br><ul><li> Post graduate studies in Medicine, preferrable<br><br><br></li></ul><strong>Professional experience required:<br><br></strong><ul><li> Clinical experience.</li><li> Experience in GxP-regulated environment.<br><br><br></li></ul><strong>Computing skills:<br><br></strong><ul><li> Proficiency in all Microsoft Office applications.<br><br><br></li></ul><strong>Personal skills:<br><br></strong><ul><li> Clinical skills.</li><li> Assertiveness and decision-making ability.</li><li> Quality mindset.</li><li> Excellent customer service skills.</li><li> Organized and able to manage time effectively.</li><li> Ability to work within a highly regulated and fast paced medical environment.</li><li> Ability to influence and direct center medical staff through effective leadership skills.</li><li> Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li> Ability to plan, communicate and execute activities for the improvement of overall operations.<br><br><br></li></ul><strong>Languages:<br><br></strong>Excellent written and spoken English and Arabic.

<strong>Job Objective:<br><br></strong>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.<br><br><strong>Environment:<br><br></strong>Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff.<br><br>External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.<br><br><strong>Key responsibility:<br><br></strong><ul><li> Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li> Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li> Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li> Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li> Perform the required physical examination for donors.</li><li> Review donors related documents carefully.</li><li> Carefully explain the informed consent and witness the donor's signature on the form.</li><li> In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li> Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li> Management of Donor Adverse Event Reactions and the appropriate level of care.<br><br><br></li></ul><strong>Academic experience required Essential:<br><br></strong><ul><li> Bachelor's degree in medicine.<br><br><br></li></ul>Preferred:<br><br><ul><li> Post graduate studies in Medicine, preferrable<br><br><br></li></ul><strong>Professional experience required:<br><br></strong><ul><li> Clinical experience.</li><li> Experience in GxP-regulated environment.<br><br><br></li></ul><strong>Computing skills:<br><br></strong><ul><li> Proficiency in all Microsoft Office applications.<br><br><br></li></ul><strong>Personal skills:<br><br></strong><ul><li> Clinical skills.</li><li> Assertiveness and decision-making ability.</li><li> Quality mindset.</li><li> Excellent customer service skills.</li><li> Organized and able to manage time effectively.</li><li> Ability to work within a highly regulated and fast paced medical environment.</li><li> Ability to influence and direct center medical staff through effective leadership skills.</li><li> Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li> Ability to plan, communicate and execute activities for the improvement of overall operations.<br><br><br></li></ul><strong>Languages:<br><br></strong>Excellent written and spoken English and Arabic.

<p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility:</p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the informed consent and witness the donor's signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in medicine.</li><li>Post graduate studies in Medicine, preferrable</li><li>Clinical experience.</li><li>Experience in GxP-regulated environment.</li><li>Proficiency in all Microsoft Office applications.</li><li>Clinical skills.</li><li>Assertiveness and decision-making ability.</li><li>Quality mindset.</li><li>Excellent customer service skills.</li><li>Organized and able to manage time effectively.</li><li>Ability to work within a highly regulated and fast paced medical environment.</li><li>Ability to influence and direct center medical staff through effective leadership skills.</li><li>Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li>Excellent written and spoken English and Arabic.</li></ul>

<p><b>Job Objective:&nbsp;</b></p><p><br></p><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p><b><br></b></p><p><b>Key responsibility:</b></p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the informed consent and witness the donor's signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Academic experience required</strong> Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable</li><li><strong>Professional experience required:</strong> - Clinical experience. - Experience in GxP-regulated environment.</li><li><strong>Computing skills:</strong> - Proficiency in all Microsoft Office applications.</li><li><strong>Personal skills:</strong> - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul>