Radiographer Jobs in Egypt
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Vault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also an increasing amount of data that Health Authorities are requiring to be tracked and submitted.</p><br><br><p>Master data is crucial for regulatory & Pfizer because it ensures the accuracy, consistency, and reliability of data used in regulatory submissions and compliance processes. Accurate master data directly impacts the quality, safety, and efficacy of products, and any inconsistencies can lead to delayed approvals, product recalls, and regulatory penalties. The Regulatory Data Steward is accountable for the creation and maintenance of Pfizer’s RIM System Master Data on behalf of the organization.</p><br><br><p>They are specifically responsible & accountable for the creation & maintenance of core/master data inclusive of dentification of Medicinal Products (IDMP) and creation of applications, e.g. for initial registrations. They work in close collaboration with Regulatory Strategy, CMC Leads, Clinical, Non-Clinical, RIO and labelling groups to generate and maintain data and form a partnership with Data Coordinators and RIDGE/enterprise-wide Data Governance teams. Note: Role is not accountable for governance or maintenance of dictionary values as designed.</p><br><br><p>The role demands significant experience and understanding of regulatory data, interdependencies within and across Vaults and its implications across the business to ensure product compliance. They support strategy implementation, bridging strategy and execution, and offering crucial insights and feedback at the strategic level.</p><br><br><p>A percentage of the role will be dedicated to harnessing Veeva data and to advance the digital landscape within Global Regulatory Sciences.</p><br><br><p>Due to the broad scope, the position provides growth opportunities in Operations, Strategy, and Digital.</p><br><br><br><p>Job responsibilities as a senior manager:</p><br><br><ul><li>Generate & Maintain Regulatory & Enterprise Master Data: Accountable for leading the accurate definition & recording of master data in alignment with data standards , driving discussions with strategy partners, BPO’s, data owners and operational partners, challenging perspectives where necessary based on their domain expertise.</li><li>Execute & oversee application/registration creation: Determining when to create new v. use existing objects, system structure of objects needed to enable both accurate representation of the product and management of the product in the system in collaboration with GRS lines.</li><li>Responsible for ensuring the accuracy, completeness, and consistency of data within the Veeva Vault RIM system by verifying and updating data, executing approved change requests, maintaining data quality, and resolving issues related to regulatory information, such as applications, submissions, products, and commitments. This role involves data research, communication with internal and external stakeholders, and adherence to data governance policies to support global regulatory processes. </li><li>Oversee the portfolio in partnership with Data Coordinators as part of a matrix, product aligned model. Establish subject matter expertise in product data, global license & registrations and active & historical changes.</li><li>Data model, hierarchy and standards subject matter expert, maintaining a detailed working knowledge of data relationships & dependencies within regulatory and enterprise-wide vaults.</li><li>Ensure data consistency and accuracy across different systems and platforms, enabling connectivity and establishment and implementation of data management best practices inclusive of single authroatativr source data.</li><li>Conduct regular QC, data audits, identify data issues, and adhere to data quality standards as defined by data governance (DOVE). </li><li>Lead data remediation projects in alignment within current and emerging global standards.</li><li>Review and Approve Data Changes: Evaluate and approve data change requests, ensuring compliance with data governance policies. </li><li>Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug</li><li>Manage and/or support Data Coordinators, clarifying and providing awareness overviews of changed or new processes</li><li>Ensure escalations, business process & solution achieves business needs</li><li>Evolve service based on strategic objectives – efficiency / quality drivers</li><li>Leads a team of global data coordinators, working in support of their assigned portfolio/TA to deliver master data management and oversight of event management, license updates and active dossier.</li><li>Develops ideas and leads/co-leads complex projects across Sub Business Unit/Sub Operating Unit</li><li>Develops and manages plans to achieve objective</li><li>Applies skills and domain expertise to contribute to the achievement of work within Sub Business Unit/Sub Operating Unit</li><li>Has advanced knowledge of the principles, concepts and theories in the discipline, and comprehensive knowledge of principles and concepts in other disciplines</li><li>Makes decisions that require developing innovative options to resolve complex problems</li><li>Makes decisions within general business line or functional guide</li><li>Leads operational team(s) within and across Work Teams and Departments</li></ul><br><p>Qualifications:</p><br><br><ul><li>Bachelor’s or Master’s degree in Life Sciences, Regulatory Affairs, Data Management, or related field.</li><li>6+ years of experience in Regulatory Affairs or Regulatory Operations, with at least 3 years in a data governance, data management, or data quality role.</li><li>Emerging people leader with proven experience managing colleagues and/or contractors within a matix environment</li><li>Robust understanding of biopharmaceutical industry, regulatory and safety processes, external/internal environment</li><li>Strong understanding of global regulatory submission and compliance requirements.</li><li>Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs and support compliance (e.g., Veeva RIM, Liquent, Lorenz).</li><li>Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling</li><li>Strong understanding of data governance principles and best practices, certification in data management or data governance (e.g., ISO IDMP, xEVMPD, SPL).</li><li>Experience with master data management and data quality improvement. Aptitude for how data can be leveraged to drive efficiency and innovation.</li><li>Technical Expertise: Demonstrated knowledge of / experience with strategic business planning and operations</li><li>Communications Skills: Ability to communicate complex information and analyses, and difficult messages, to a variety of audiences in both verbal and written format</li><li>Business Perspective: Cross functional, Global perspective within the context of business needs and impact. Must have demonstrated business acumen; strong organizational management skills, the ability to handle multiple demands simultaneously; the ability to respond to tight timelines; as well as the capability to interact with all levels of the organization in a professional and discrete manner</li><li>Proven ability to influence and lead cross-functional teams without direct authority.</li><li>Deals with Ambiguity; Creativity; Ability to Adapt in Real-Time</li><li>Fluent in English</li></ul><p>Posted until: august 7th EOD.</p><br><br><br><br><br><br><p><b>EEO (Equal Employment Opportunity) & Employment Eligibility </b></p><br><br><br><p>Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.</p><br><br>&#xa;<p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Regulatory Affairs<br><br><br> </div>
<p><h4>Deloitte Innovation Hub | Senior Cloud & DevOps Engineer, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<ul>
<li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation, and deployment for AWS, GCP, and Azure</li>
<li>Build and innovate to replace large-scale manual operating processes with scripts and applications</li>
<li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, and Azure</li>
<li>Develop infrastructure as code and testable infrastructure in AWS, GCP, and Azure</li>
<li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better value chain monitoring and chain testing</li>
<li>Drive analysis, design, and development of automation tools for configuration, provisioning, deployment, development, and operational tasks</li>
<li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context</li>
<li>Design automated systems management solutions with self-repair and healing as the goal</li>
<li>Focus on reducing technical lead time for infrastructure and network for all DevOps teams</li>
<li>Provide huge positive customer impact by reducing downtime and costs</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li>3+ years’ experience with cloud hyperscalers such as GCP, AWS, or Azure</li>
<li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)</li>
<li>Confident with key DevOps practices - CI/CD, IaaS, containerization, and deployment pipelines</li>
<li>Provide expertise in one or more of the following areas: Sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management</li>
<li>Experience with Python, Bash, or Go scripting</li>
<li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting</li>
<li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees</li>
<li>Able to design and build frameworks or toolsets to be reused by the wider engineering community</li>
<li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.)</li>
<li>Experience with data streaming technologies</li>
<li>Experience of agile methodologies and associated toolsets and code repositories</li>
<li>Strong collaboration and stakeholder engagement skills</li>
<li>Self-motivated and organised person</li>
<li>High level of attention to detail, the ability to think architecturally at the big picture and able to translate this into practical implementation</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>Cloud certified with experience</li>
<li>Required strong technical skills and demonstrated experience in each of the following areas:</li>
<li>Excellent communication (written and oral) and interpersonal skills</li>
<li>Deliver right solution architecture, automation, and technology choices starting from experimentation and proof of concept phases of new analytical models</li>
<li>Demonstrated teamwork and collaboration in a professional setting</li>
<li>Flexible and willingness to work on different projects and programming</li>
</ul>
<h4>Connect to your service line - Consulting</h4>
<p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology and Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Technical Lead, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<ul>
<li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure</li>
<li>Build and innovate to replace large-scale manual operating processes with scripts and applications</li>
<li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure</li>
<li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure</li>
<li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing</li>
<li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks</li>
<li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context</li>
<li>Design automated systems management solutions with self-repair/healing as the goal</li>
<li>Focus on reducing technical lead time for infra and network for all DevOps teams</li>
<li>Provide huge positive customer impact by reducing downtime and costs</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li>Bachelor’s or higher in computer science, electrical engineering, or equivalent</li>
<li>7+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure</li>
<li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)</li>
<li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines</li>
<li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management</li>
<li>Experience with Python, Bash, Go scripting</li>
<li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting</li>
<li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees</li>
<li>Able to design and build frameworks or toolsets to be reused by the wider engineering community</li>
<li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.)</li>
<li>Experience with data streaming technologies</li>
<li>Experience of agile methodologies and associated toolsets and code repositories</li>
<li>Strong collaboration and stakeholder engagement skills</li>
<li>Self-motivated and organised person</li>
<li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>Required strong technical skills and demonstrated experience in each of the following areas:</li>
<ul>
<li>Excellent communication (written and oral) and interpersonal skills</li>
<li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models</li>
<li>Demonstrated teamwork and collaboration in a professional setting</li>
<li>Flexible and willingness to work on different projects and programming</li>
</ul>
</ul>
<h4>Connect to your service line - Consulting</h4>
<p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on what matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology and Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p>
<p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p>
<p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p>
<p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p>
<ul>
<li>Decide the best course of action to detect, investigate, and respond to threats.</li>
<li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li>
<li>Support research activities to continually maintain the edge in cybersecurity practices.</li>
<li>Serve as point of escalation for the junior architects.</li>
<li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li>
<li>Actively seek to improve and develop new content based upon observed security activity.</li>
<li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li>
<li>Develop positive working relationships with Deloitte and client teams.</li>
<li>Involvement in the determination of support contract development and renewals.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>To succeed in this role, you will need to match the following criteria:</p>
<ul>
<li>3+ years of relevant experience in cybersecurity.</li>
<li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li>
<li>Experience working within Agile, DevOps, or Kanban delivery models.</li>
<li>Experience working with architecture frameworks, ideally TOGAF.</li>
<li>Experience in developing HLD & LLD documents for security solutions.</li>
<li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li>
<li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li>
<li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li>
<li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li>
</ul>
<p>The following attributes are essential:</p>
<ul>
<li>A willingness to work as part of a diverse team.</li>
<li>A commitment to continuous improvement and lifelong learning.</li>
<li>A passion for technology and a drive to deliver secure, high-quality solutions.</li>
<li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to work effectively in a fast-paced and dynamic environment.</li>
<li>Proactive and self-motivated with a keen attention to detail.</li>
</ul>
<h4>Connect to your service line – Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
Remote | Anywhere in the Middle East & Africa Who we are Ridge Point is the regional operating arm for B2B software vendors expanding into the Middle East and Africa. Our current practice is built around the Microsoft estate: we bring specialist software to organizations that run their business on Windows, Microsoft 365 and Azure, and we help them get the full return on that investment. We are the Master Distributor for Recast Software across MEA, our anchor partnership. You will sell both Recast product lines: Right Click Tools for endpoint management and automation, and Application Workspace for application delivery. Data and workspace governance and process automation are next on our roadmap, and the person in this role will help decide which vendors we bring in. Our customers include central banks, energy majors and government authorities, and we reach them directly and through a partner network of resellers, MSPs and system integrators that we are building out across the region. We are a small team, deliberately. Everyone here is close to the customer and close to the vendors. If you want to be a name on an org chart, this isn’t for you. If you want to be the person a CIO calls before a decision is made, read on. Why this role is different This is a hunting role. You won’t inherit a book; you’ll build one, winning new logos across the region through direct sales and through partners. And you’ll win them by earning a seat at the customer’s table. Our customers don’t need another rep quoting SKUs. They need someone who can look at their Microsoft estate end to end, from the endpoint to the tenant to the workflow, and see where value is being left behind. Devices that aren’t fully under control. Workspaces nobody owns. Approvals that take three weeks because they run on email. You will know which solution in our portfolio addresses which problem, how they fit together, and when the honest answer is “that’s not something we should sell you.”You will build your own book of new logos and the partners who help you land them. Winning the logo is the start: the accounts you open should get more out of Microsoft every year, not sign once and go quiet. What you’ll do Hunt and win new enterprise logos across MEA: build your own pipeline, open doors with CIOs and IT leadership, and run every deal from first conversation to signature and expansion Drive new business through two routes: direct sales into enterprise and public-sector accounts, and partnerships with resellers, MSPs and system integrators who take us into accounts we can’t reach alone Recruit and activate partners in your territory, build joint account plans, and co-sell alongside them until they can win on their own Sell Recast Right Click Tools and Application Workspace, on their own and together: know where each one fits, who owns the budget for it, and when a customer needs one, the other or both Act as a trusted advisor on the customer’s Microsoft estate, starting with endpoint management, automation and application delivery through Recast today, and extending into Microsoft 365 governance and process automation as our portfolio grows Map each customer’s Microsoft value chain and identify the gaps, then match the right vendor, module or partner service to each one Qualify and run every opportunity with MEDDIC: know the metrics that matter to the customer, who holds the budget, how the decision gets made, what pain we’re solving, and who inside the account is championing us. If any of those are blank, the deal isn’t real yet Learn multiple products deeply enough to run discovery, position the right solution, and hand off cleanly to our technical team for demos and workshops Manage the full commercial cycle: forecasting, quoting, negotiation, procurement in regulated and public-sector environments, and reseller coordination Orchestrate resellers, system integrators and vendor HQs so the customer sees one team, not four Bring field insight back into how we choose vendors, price, and build partner programs. What you learn in Doha should shape how we sell in Riyadh Keep our CRM and customer portal current, because a small team covering a large territory lives or dies on clean information What you bring4 to 8 years in B2B software sales with a track record of new-logo wins, ideally through a distributor, VAR or ISV in the Microsoft ecosystem Evidence you can build pipeline from a standing start: outbound, events, referrals, partner-sourced. Tell us how you did it, not just that you did Hands-on experience qualifying and forecasting with MEDDIC (or MEDDPICC). You should be able to walk through a live deal using it without notes Working knowledge of Microsoft endpoint management (Config Mgr, Intune, Entra) and of how enterprises package and deliver applications. This is the core of what you’ll sell. Microsoft 365 governance (Share Point, Teams, Purview) or Power Platform is a plus. You don’t need to be an engineer, but you need to hold a credible conversation with one Experience selling endpoint management, application delivery or IT automation software is a strong plus Proven ability to learn new products quickly and explain how several of them combine into one outcome for the customer Experience winning deals through partners, recruiting and activating new ones, and navigating procurement in the GCC or Africa Fluent English is a must. Arabic is a strong advantage and will rank you higher. French is a plus for francophone Africa Fully remote from anywhere in the Middle East or Africa, with the right to work in your country of residence and regular travel to customers, partners and the team Who you are (this matters as much as the CV) Curious by default. You ask “why” before “how much”A self-starting hunter. Nobody hands you a territory full of warm leads, and you prefer it that way Comfortable saying no. If a customer wants something that won’t help them, you say so, and bring an alternative You think in systems. A first deal is one node in a customer’s three-year Microsoft roadmap, not a transaction Low ego, high ownership. We’re small enough that you’ll work outside your job title, and that’s the point You’d rather change how sales is done than repeat it. We’re building a model where the account executive is part of the customer’s success team, not a visitor. If that sounds like you, we want to talk How to apply Skip the cover letter. Send your CV to careers@ridgepoint.me with one paragraph on a new logo you won from a cold start: how you got in, who helped you, and what it grew into.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Information Security & Risk Manager1. Job Details<p><strong>Position Title:</strong> Information Security & Risk Manager<br><strong>Department:</strong> Technology Services / IT<br><strong>Reports To:</strong> Information Security / CTO<br><strong>Employment Type:</strong> Permanent<br><strong>Location:</strong> Maadi, Degla – On-site<br><strong>Grade:</strong> As per organizational structure<br><strong>Direct Reports:</strong> As per approved organizational structure</p><br>2. Job Purpose<p>The Information Security & Risk Manager is responsible for leading the organization’s Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.</p><br><p>The role provides strategic and operational leadership across <strong>Information Security Governance, Risk & Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness</strong>.</p><br>3. Key Accountabilities & Deliverables<p>The role will be accountable for the development, implementation, and continuous improvement of:</p><br><ul><li>Information Security Strategy and Cybersecurity Roadmap</li><li>Information Security policies, standards, procedures, and guidelines</li><li>Information Security Management System (ISMS)</li><li>Enterprise IT and Cybersecurity Risk Register</li><li>Information Security Risk Assessment Reports</li><li>Risk Treatment and Remediation Plans</li><li>Security Compliance Reports, including ISO 27001 and applicable regulatory requirements</li><li>Cybersecurity Control Framework and Control Effectiveness Reports</li><li>Vulnerability Assessment and Penetration Testing (VAPT) Reports</li><li>Cybersecurity Incident Reports and Root Cause Analysis (RCA)</li><li>Security Monitoring and Threat Dashboards</li><li>Cybersecurity KPI and KRI Dashboards</li><li>Identity and Access Management (IAM) Policies, Models, and Access Matrices</li><li>Data Classification and Data Protection Framework</li><li>Internal and External Audit Reports and Evidence Repository</li><li>Audit Findings and Remediation Tracking</li><li>Business Continuity and Disaster Recovery (BCP/DR) Security Alignment</li><li>Security Awareness and Training Programs and Reports</li><li>Regulatory Assessments, submissions, and compliance evidence</li></ul>4. Key ResponsibilitiesA. Information Security Strategy & Governance<ul><li>Define, develop, and execute the organization’s Information Security Strategy and cybersecurity roadmap.</li><li>Own and continuously improve the Information Security Management System (ISMS).</li><li>Develop and maintain information security policies, standards, procedures, and guidelines.</li><li>Establish effective cybersecurity governance frameworks aligned with business objectives.</li><li>Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership.</li><li>Establish and monitor security KPIs, KRIs, and performance metrics.</li><li>Ensure information security requirements are incorporated into technology initiatives, projects, and business processes.</li></ul>B. Information Security Risk Management<ul><li>Lead regular information security and cybersecurity risk assessments across the organization.</li><li>Own and maintain the enterprise IT and cybersecurity risk register.</li><li>Identify, assess, prioritize, and communicate information security risks.</li><li>Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure.</li><li>Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies.</li><li>Translate technical cybersecurity risks into business impact and communicate them effectively to senior management.</li><li>Monitor the organization’s overall cyber risk profile and provide recommendations for risk reduction.</li></ul>C. Security Operations & SOC<ul><li>Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers.</li><li>Ensure effective security monitoring, threat detection, investigation, and response capabilities.</li><li>Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies.</li><li>Establish and monitor security incident management processes.</li><li>Review security alerts, incidents, trends, and threat intelligence.</li><li>Ensure appropriate escalation and response mechanisms are in place for critical security events.</li><li>Monitor and improve the effectiveness of security controls and operational processes.</li></ul>D. Cybersecurity Incident Response<ul><li>Lead the organization’s cybersecurity incident response capability.</li><li>Ensure effective detection, containment, eradication, recovery, and post-incident activities.</li><li>Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP).</li><li>Conduct regular incident response exercises and simulations.</li><li>Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed.</li><li>Track corrective and preventive actions resulting from security incidents.</li><li>Ensure lessons learned are incorporated into security controls and processes.</li></ul>E. Governance, Risk & Compliance<ul><li>Lead Information Security Governance, Risk, and Compliance (GRC) activities.</li><li>Ensure compliance with applicable regulatory and industry requirements, including:<ul><li>National Cybersecurity Authority (NCA) requirements</li><li>Saudi Personal Data Protection Law (PDPL)</li><li>National Data Management Office (NDMO) requirements, where applicable</li><li>ISO/IEC 27001</li><li>Other applicable cybersecurity and data protection regulations</li></ul></li><li>Coordinate internal and external security audits and assessments.</li><li>Manage audit evidence collection and maintain an organized security evidence repository.</li><li>Track audit findings, remediation plans, and closure status.</li><li>Prepare management and regulatory compliance reports.</li><li>Support regulatory assessments, reviews, and submissions as required.</li></ul>F. Data Protection & Privacy<ul><li>Establish and maintain data protection and information classification frameworks.</li><li>Ensure appropriate security controls are implemented for sensitive and personal data.</li><li>Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements.</li><li>Establish appropriate data access, handling, retention, and protection controls.</li><li>Support privacy and data protection risk assessments where required.</li></ul>G. Vulnerability & Security Testing<ul><li>Oversee vulnerability management activities across IT environments.</li><li>Coordinate Vulnerability Assessments and Penetration Testing (VAPT).</li><li>Review vulnerability and penetration testing reports.</li><li>Ensure security vulnerabilities are appropriately prioritized based on business risk.</li><li>Track remediation activities and validate closure of critical and high-risk vulnerabilities.</li><li>Ensure security testing is incorporated into relevant technology projects and systems.</li></ul>H. Identity & Access Management<ul><li>Establish and maintain IAM policies, standards, and access control frameworks.</li><li>Ensure appropriate access governance and segregation of duties.</li><li>Review privileged access and high-risk accounts.</li><li>Support periodic user access reviews and access recertification.</li><li>Ensure access controls align with business requirements and security policies.</li></ul>I. Security Awareness & Culture<ul><li>Develop and implement an organization-wide security awareness program.</li><li>Lead cybersecurity awareness campaigns and security training.</li><li>Implement phishing simulation and social engineering awareness programs.</li><li>Monitor employee security awareness performance and identify improvement areas.</li><li>Promote a strong cybersecurity culture across all business functions.</li></ul>J. Business Continuity & Disaster Recovery<ul><li>Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans.</li><li>Participate in BCP/DR risk assessments and exercises.</li><li>Ensure critical systems have appropriate security, recovery, and resilience controls.</li><li>Support testing and continuous improvement of security-related recovery procedures.</li></ul>5. Qualifications & ExperienceMinimum Qualifications<ul><li>Bachelor’s degree in <strong>Information Technology, Computer Science, Cybersecurity, Information Security</strong>, or a related discipline.</li><li><strong>CISSP or CISM certification – Mandatory.</strong></li><li>ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred.</li><li>NCA-related cybersecurity accreditation or certification is preferred.</li></ul>Minimum Experience<ul><li><strong>8–10 years of professional experience in Information Security / Cybersecurity.</strong></li><li>At least <strong>3 years of experience in a cybersecurity or information security management/leadership role.</strong></li><li>Proven experience managing enterprise cybersecurity programs and security teams.</li><li>Proven experience in GRC, risk management, security operations, and incident response.</li><li>Proven experience working with regulatory compliance, audits, and cybersecurity frameworks.</li></ul>6. Technical & Professional Skills<p>The successful candidate should demonstrate:</p><br><ul><li>Strong knowledge of cybersecurity frameworks, standards, and best practices.</li><li>Deep understanding of <strong>NCA, PDPL, NDMO, ISO 27001</strong>, and applicable data protection requirements.</li><li>Strong expertise in Governance, Risk, and Compliance (GRC).</li><li>Experience with SOC operations and SIEM platforms such as <strong>Microsoft Sentinel, Splunk</strong>, or equivalent.</li><li>Strong understanding of vulnerability management and penetration testing.</li><li>Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP).</li><li>Strong understanding of IAM and access governance.</li><li>Knowledge of data protection, data classification, and data governance.</li><li>Strong understanding of secure architecture and security controls.</li><li>Ability to develop and monitor cybersecurity KPIs and KRIs.</li><li>Strong audit and regulatory assessment experience.</li><li>Ability to assess and communicate cybersecurity risks in terms of business impact.</li><li>Strong strategic thinking and high-level decision-making capability.</li><li>Excellent leadership and people-management skills.</li><li>Ability to manage cross-functional teams and stakeholders under pressure.</li><li>Strong communication, presentation, and reporting skills.</li><li><strong>Bilingual proficiency in Arabic and English.</strong></li></ul>7. Leadership Competencies<ul><li>Strategic Thinking</li><li>Cybersecurity Leadership</li><li>Risk-Based Decision Making</li><li>Stakeholder Management</li><li>Executive Communication</li><li>Team Leadership & Development</li><li>Problem Solving</li><li>Crisis and Incident Management</li><li>Governance & Accountability</li><li>Continuous Improvement</li><li>Business Acumen</li><li>Change Management</li></ul>Special Requirements<ul><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Ability to manage cybersecurity incidents and critical security situations.</li><li>Willingness to participate in security incident response and escalation activities when required.</li><li>Strong confidentiality and professional integrity.</li><li>Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders.</li></ul> </div>
Consultant for Disaster Risk Reduction (DRR) and Early Warning Coordination in Djibouti
Security & Safety
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Optimizing multi-hazard early warning (MHEW) capabilities, ensuring that Djibouti Government can effectively leverage climate and risk data to protect communities and mitigate disaster impacts.<br> Work Location<br>Home Based<br> Expected duration<br>1Oct2026 - 31Mar2027<br> Duties and Responsibilities<br>Established in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over than 160 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. In the context of the UN Secretary-Generals initiative on Early Warnings for All (EW4All), the CREWS endorsed a project to strengthen the capacity of Djiboutian authorities to produce, deliver, and disseminate Multi-hazards Early Warning Systems. This project is implemented by the CREWS implementing partners World Meteorological Organization (WMO) and UNDRR in collaboration with the Djibouti National Meteorological Agency (ANM), Djibouti Center for Scientific Studies and Research (CERD) and the Executive Secretariat for Risk and Disaster Management (SEGRC). The project was launched in 2024 and has significantly strengthened disaster risk knowledge among national and sub national authorities. It already enhanced skills in applying risk data for multi hazard early warning systems (MHEWS), improved national capacities to identify gaps in managing hazard, exposure, vulnerability, and impact data, and reinforced coordination mechanisms. The planned consultancy will support the coordination and implementation of UNDRR’s CREWS project activities ensuring alignment between other disaster risk reduction and early warning activities and will in addition reinforce the capacity of the national early warning systems initiative. Duties and Responsibilities This national consultancy will be home-based and will work in close collaboration with the office of the Sendai Framework focal point for Djibouti, the Executive Secretariat of Disaster Risk Management (SEGRC), under the supervision of the Chief of UNDRR’s Regional Office for the Arab States (ROAS). The national consultant will support the implementation, monitoring and evaluation of the CREWS Djibouti project, ensuring alignment with ongoing and planned disaster risk reduction and early warning activities in Djibouti. - Coordinates CREWS Djibouti project activities in close collaboration with UNDRR ROAS, SEGRC, and other relevant government and non-governmental partners, as well as the Resident Coordinator’s Office, the United Nations Country Team and Resident Coordinator Office in Djibouti. - Support the national coordination mechanism for EW4All in Djibouti which is led by SEGRC. - Provides substantive support for disaster risk reduction policy coordination, including the review and analysis of emerging development issues and trends in Djibouti. - Assists in organizing and facilitating workshops, trainings and meetings in Djibouti, in collaboration with the UNDRR ROAS, SEGRC and other implementing partners. - Organizes regular coordination and monitoring meetings at technical involving relevant partners as well as CREWS project Steering Committee meetings to ensure an efficient implementation of the project and alignment with other disaster risk reduction and early warning activities. - In close coordination with UNDP, supports data and risk analysis activities and assists implementing partners to establish the situation room by coordinating a knowledge exchange between ICPAC and SEGRC. - Supports the organization of a SIMEX exercise involving all relevant partners in Djibouti to text the operation of the national and subregional simulation rooms. - Contributes to the preparation of various written outputs, e.g. project narrative reports, draft background papers, concept notes and agendas, analytical notes, sections of reports and studies, inputs to publications for CREWS Djibouti project. - Coordinates and provides operational and substantive support to consultative and other meetings, conferences and related events, including proposing agenda topics, identifying and proposing participants, preparing background documents and presentations, handling logistical arrangements, and supporting follow-up actions, as required. - Supports the consultant that will develop the Terms of Reference of the National DRR platform by providing relevant inputs and engaging relevant counterparts. - Assist in preparing a disaster risk reduction impact story for Djibouti for national, regional and global dissemination. The following deliverables are expected from the assignment: 1. Inception and monthly progress reports on achievements and challenges using the format shared by UNDRR. It is expected that the progress reports include evidence for example, list of participation of events, consultations, simulation exercise, impact story to demonstrate that relevant partners engaged and other project related activities, and list of written inputs provided and contributions drafted to reports. 2. At least three (additional two) national workshops organized, including on (1) launching the early warning mechanism, (2) reviewing the gender-responsive and disability inclusive DRR guidance, (3) the validation of the multi-dimensional risk analysis, (4) the project validation workshop and well as the (5) consultation of the Terms of Reference of the National DRR Platform. 3. Technical coordination meetings organized on a monthly basis and Steering Committee meetings twice a year. The deliverables should be presented so that they are understandable, useful and relevant for the above-listed audiences.<br> Qualifications/special skills<br>• Advanced university degree (Master's degree or equivalent) in information systems, information technologies, computer science, disaster and emergency management, or related area is required is required. • A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. • A minimum of five (5) years of progressively responsible experience in disaster risk reduction, early warning systems and working with multiple partners and stakeholders is required; • A minimum of three (3) years of experience in project coordination, conducting consultation processes and organization of events is required; Confirmed expertise in risk and disaster management is required, with significant national-level experience; • Experience in managing disaster risk data sets and understanding of risk analysis is desired; • Experience in Microsoft Office Applications is required.<br> Languages<br>• English and French are the working languages of the United Nations Secretariat. For this job opening, Fluency in spoken and written English and French is required. Knowledge of Arabic is desired. The official United Nations Secretariat languages: Arabic, Chinese, English, French, Russian and Spanish.<br> Additional Information<br>Due to the high volume of applications received, only successful candidates will be contacted.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications. You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and iOS teams. The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership. Responsibilities Design, develop, and maintain high-quality native Android applications. Build scalable and maintainable solutions using modern Android architecture. Lead technical design discussions and contribute to system architecture decisions. Collaborate with Product, Design, Backend, QA, and iOS teams. Write clean, testable, and reusable code following best engineering practices. Optimize application performance, memory usage, startup time, and battery consumption. Ensure application stability through unit testing, UI testing, and code reviews. Integrate RESTful APIs and collaborate with backend teams on API design. Mentor junior developers and promote engineering excellence. Participate in Agile development processes and continuous delivery practices. Drive technical improvements and help establish engineering standards. Programming Languages Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Android Development Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Modern Android Development Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Architecture Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. System Design Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. Networking REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Performance Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Concurrency Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Testing Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Development Practices Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Soft Skills Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills. Nice to Have Native iOS development experience using Swift / SwiftUI. Experience building FinTech or financial applications. Experience with offline-first applications. Local persistence technologies such as Room, SQLite, and DataStore. Experience with CI/CD pipelines. Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.). Experience with A/B testing, experimentation frameworks, and feature flags. Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage. Preferred Experience 5+ years of professional Android development experience. Experience delivering production applications at scale. Experience mentoring engineers and conducting code reviews. Experience working with cross-functional teams in Agile environments. Proven ability to own features from design through production release. What We're Looking For A successful candidate is someone who: Writes clean, maintainable, and scalable Kotlin code. Understands mobile architecture beyond implementation details. Thinks about performance, security, maintainability, and user experience from the beginning. Takes ownership of features end-to-end. Enjoys solving complex engineering challenges. Continuously learns and adopts modern Android development practices. Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences. Location & Work Model This is an on-site role based in Cairo, Egypt . Our team works primarily from the office to stay closely aligned in a fast-moving product environment, with up to 13 work-from-home days per quarter (roughly one day per week). Please apply only if you are able to work on-site in Cairo on this basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills.</p><p>Nice to Have</p><ul><li>Native iOS development experience using Swift / SwiftUI.</li><li>Experience building FinTech or financial applications.</li><li>Experience with offline-first applications.</li><li>Local persistence technologies such as Room, SQLite, and DataStore.</li><li>Experience with CI/CD pipelines.</li><li>Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.).</li><li>Experience with A/B testing, experimentation frameworks, and feature flags.</li><li>Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage.</li></ul><p>Preferred Experience</p><ul><li>5+ years of professional Android development experience.</li><li>Experience delivering production applications at scale.</li><li>Experience mentoring engineers and conducting code reviews.</li><li>Experience working with cross-functional teams in Agile environments.</li><li>Proven ability to own features from design through production release.</li></ul><p>What We're Looking For</p><p>A successful candidate is someone who:</p><ul><li>Writes clean, maintainable, and scalable Kotlin code.</li><li>Understands mobile architecture beyond implementation details.</li><li>Thinks about performance, security, maintainability, and user experience from the beginning.</li><li>Takes ownership of features end-to-end.</li><li>Enjoys solving complex engineering challenges.</li><li>Continuously learns and adopts modern Android development practices.</li><li>Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences.</li></ul><p></p></section>
<p><h4>We help the world run better</h4>
<p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
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<p><strong>Do you like to help others?</strong> Hint – you actively listen to connect people with solutions<br>
<strong>Do you like telling stories?</strong> Hint – from beginning to the end, people actively listen to you<br>
<strong>Do you have a creative side?</strong> Hint – bringing a story visually to life is exciting for you<br>
<strong>Do you like working on a team?</strong> Hint – you offer a point of view and collaborate well in a group<br>
<strong>Do you wish you had more influence?</strong> Hint – you have domain expertise in finance and would love to show it off</p>
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<p>If you relate to the above questions, you just might have a future as part of the Presales Solution Advisory organization!</p>
<p>In Solution Advisory, we listen and get to know a customer’s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</p>
<p>That’s where <strong>YOU</strong> come in!</p>
<br>
<h4>The Team</h4>
<p>We foster a supportive team environment and work as integral members of SAP account teams which serve our customers. You would be joining one of the most elite presales teams in Middle East North. You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do – help people, tell stories and connect opportunity to a solution with passion!</p>
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<h4>The Role</h4>
<p>The primary role of the Finance Solution Advisor is to focus on presenting the value of the SAP Finance and Risk Management portfolio. This Solution Advisor would possess advanced/expert-level knowledge of Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management. This advisor would also be able to understand the deep integration and financial experience. In this role, the advisor will be asked to learn Best Run Finance to help position the intelligent enterprise and showcase the value to both the C Suite and Office of the CFO.</p>
<p>The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer’s problem and is the right choice over other competitive offerings. During these cycles they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Presales Senior Specialist collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.</p>
<p>The Solution Advisor is knowledgeable in finance business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practice.</p>
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<h4>As a specialist in the Finance and Risk Line of Business space, you will focus on one or more of the following areas:</h4>
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<p><strong>Deal Support:</strong></p>
<ul>
<li>Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.</li>
<li>Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.</li>
<li>In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li>
<li>Demonstrate deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.</li>
<li>Support RFI & RFP completion in support of customer proposals.</li>
<li>Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li>
<li>Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.</li>
<li>Able to lead as a Solution Captain when deals require complex solutions across multiple LOBs to support a successful customer presentation or demo.</li>
<li>Effectively leverage support teams who are there to support solution advisory success (Global/Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution Hubs, Deal Advisors, Solution Experience, Product Management).</li>
</ul>
<br>
<p><strong>Demand Generation:</strong></p>
<ul>
<li>Support one-to-many sales and marketing events both on-site and virtually.</li>
<li>Lead and support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li>
<li>Collaborate with the sales team to identify whitespace opportunities at accounts.</li>
</ul>
<br>
<p><strong>Solution Advisory Readiness:</strong></p>
<ul>
<li>Develop close relationships with market unit sales teams to promote effective sales methodologies.</li>
<li>Participate in demo scenario design and planning and assist in configuration as needed. Participate in new product release input and testing and training of peers.</li>
<li>Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li>
<li>While people might not use the word “Guru” out loud to describe you, it is what they will be thinking!</li>
</ul>
<br>
<h4>Qualifications and experience – do yours line up?</h4>
<p>Hint: you don’t have to be an expert in everything and it’s okay if you haven’t had a Presales role in the past. If what you’ve read so far excites you, we want to talk!</p>
<br>
<p><strong>Experience:</strong></p>
<ul>
<li>5+ years of experience in SAP Finance implementation or relevant Finance/Accounting role.</li>
<li>Experience in one or more of the following functional areas: Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management, Enterprise Risk and Management.</li>
<li>Experience in Finance operations is a plus.</li>
<li>Demonstrates 5-7 successful engagements implementing Financial Solutions.</li>
<li>Expert knowledge/expertise on end-to-end processes/solutions for banking, cash, and treasury risk management is a plus.</li>
<li>Public accounting or internal audit experience is a plus.</li>
<li>Experience in sales and sales processes.</li>
<li>3-5 years of presales experience preferred.</li>
<li>Excellent presentation and communication skills.</li>
<li>English: proficient.</li>
<li>Business level local language: expert.</li>
</ul>
<br>
<p><strong>Education:</strong></p>
<ul>
<li>Bachelor equivalent: minimum requirement.</li>
<li>Master equivalent: preferred MBA.</li>
<li>Certified in SAP finance-related solutions is highly recommended.</li>
</ul>
<br>
<h4>Bring out your best</h4>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<br>
<h4>We win with inclusion</h4>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Role Purpose </span></strong></span></p><br><br><p><span><span>To lead WPB operational contact centre teams for conversational banking in all elements which will </span><span>establish a robust operational, financial and risk management infrastructure enable low-cost, high-quality service for HSBC customers that deliver to the customer’s and business expectations. </span></span></p><br><br><p><span>The job holder will recruit, develop and lead a management team (for the site and a HSBC segment(s) at various levels in setting the culture / creating the environment in which to achieve maximum operational efficiency, effectiveness and quality through the implementation of excellent production, revenue and quality management techniques.</span></p><br><br><p><span>The Job holder is accountable for the key performance indicators (service, sales and operational targets) of the entire centre, managing change and transformation initiatives in alignment with group strategies and managing the annual operating plan for the contact centre. </span></p><br><br><p><span><span>Where applicable, understands and ensure contact</span><span> centre</span><span> teams adhere to local regulatory requirements.</span></span></p><br><br><br><p><span><strong><span>Impact on Business </span></strong></span></p><br><br><ul><li><span>Interpret channel strategy at a site/ segment level and drive the delivery of a high-quality, high-volume processing / customer contact centre, focusing upon process improvement</span></li><li><span>Ensure that operations meet all performance targets including standards in quality and outstanding service</span></li><li><span>Manage operational contingency requirements on an ongoing basis by keeping the contingency requirements continually updated in terms of strategic changes </span></li><li><span>Analyses and interprets complex data and makes high quality and timely decisions within a business context </span></li><li><span>Applies entrepreneurial and business thinking to deliver revenue growth, control costs, and manage risks.</span></li><li><span>Proactively plan for success of the contact centre by understanding group and CoE directives and working in a matrixed organization to delivery operational objectives</span></li><li><span>Drive customer adoption of automated/ internet channels to reduce cost</span></li><li><span>Continual review and achievement of AOP actuals vs budget across a variety of cost lines with feedback to service management where applicable</span></li></ul><span><strong><span>Typical Targets and Measures</span></strong></span><ul><li><span>By monitoring and analyzing MI, leading the direction of the recruitment, retention and development of staff</span></li><li><span>Delivering the sales and service plan for the site</span></li><li><span>Maintain cost center accountability by monitoring expenditure against department budgets and ensure additional expenditure approval is sought with a fully documented business case</span></li><li><span>Lead the management of ensuring adherence to the operational resource plans in place, and the management of budgets</span></li><li><span>Active engagement in group and CoE/utility forums. </span></li><li><span>Sets the local strategy in alignment to global objectives and programs </span></li><li><span>Support the design and lead the implementation of business and local change activity</span></li><li><span>IVR, PIB, BIB increases</span></li><li><span>Accurate AOP tracking and feedback to service management </span></li></ul><br><p><span><strong><span>Customers / Stakeholders </span></strong></span></p><br><br><ul><li><span>Lead a contact centre site that delivers outstanding customer service and sales propositions. Wins new and lasting customer relationships</span></li><li><span>Developing actionable plans that are aligned with HSBC’s business strategies works with the functional and global utilities to drive change to differentiate HSBC and its brand from competitors. </span></li><li><span>Creates a vision for the contact centres which ensures future growth and sustainability in alignment with group objectives</span></li><li><span><span>Is the voice of the Contact</span><span> Centres</span><span> at key country/ region committee meetings</span></span></li><li><span>Initiates and rewards activities focused on delivering outstanding customer service and/ or improving customer advocacy</span></li><li><span>All team members have objectives aligned to outstanding customer service and strive to achieve exceptional customer loyalty and satisfaction</span></li><li><span>Responding to developments in the recruitment market, active positioning and differentiating HBSC, its products, services, and brand from competitors.</span></li><li><span>Actively promotes participation in community (Corporate Social Responsibility) activities and raises awareness of HSBC’s global community initiatives</span></li><li><span>Meets with third party providers (where appropriate)</span></li><li><span>Customer Satisfaction survey targets achieved on site/ segment level</span></li></ul><br><p><span><strong><span>Leadership & Teamwork </span></strong></span></p><br><br><ul><li><span>Leads, coaches, inspires and develops others to deliver business performance. </span></li><li><span>Role models HSBC’s values and instills trust in others</span></li><li><span>Creates a motivated, highly skilled team to enable operations to meet business objectives</span></li><li><span>Development of succession plan for all roles, ensuring continuity of service and operational excellence</span></li><li><span>Provision of ongoing feedback to senior managers on the performance and progress review for managers</span></li><li><span>Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC</span></li><li><span>Create site specific OGSM including action plans re GPS/ engagement focus areas</span></li><li><span>Undertake grievance and disciplinary appeal hearings as appropriate</span></li><li><span>Build and maintain good working relationships with Group business and operational units </span></li><li><span>Ensure that training plans are developed and implemented</span></li><li><span>By managing, setting objectives, developing and motivating the management team and ensuring people management techniques are effectively employed for all staff.</span></li><li><span>Ensures Performance Management is consistently implemented, including Personal Development Plan’s (PDP) and recognition initiatives </span></li></ul><br><p><span><strong><span>Operational Effectiveness & Control </span></strong></span></p><br><br><ul><li><span>Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres </span></li><li><span>Coordinates findings and resolutions of HSBC internal control audits</span></li><li><span>Coordinates awareness programs and completion of all elements of Operational Risk associated with the role in compliance with SOX for contact centres</span></li><li><span>Conducts audit the auditor duties within the contact centre as required</span></li><li><span>Understand and ensure contact centre teams adhere to local regulatory requirements.</span></li><li><span>Leads the implementation of the Group compliance policy locally with the relevant Compliance Officer</span></li><li><span>Ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators</span></li><li><span>Timely implementation of internal and external audit points together with any issues raised by external regulators</span></li><li><span>Completion of technical training that enhances system knowledge and proficiency</span></li><li><span>Compliance metrics</span></li><li><span>Timely completion of mandatory compliance, risk and regulatory learning modules</span></li><li><span>Completion of internal audit file checks and competency checks within established timelines</span></li><li><span>Ensure timely completion of local audit checks (i.e. MCF) and defined coaching scheme reviews</span></li><li><span>Balancing the needs of all stakeholders fairly and equitably.</span></li><li><span>The nature of the role requires adherence to highly effective resource management techniques to ensure optimal operational efficiency across a wide variety of processes. </span></li><li><span>Staff retention will be a significant challenge due to the increasingly competitive nature of the Contact Centre related services market and the flat management structures. It is essential that the management team can lead and motivate staff with widely differing aspirations working in a high-pressure, productivity-based environment where deadlines are critical. Job satisfaction through rotation is a key requirement to aid retention therefore effective training and resource management are essential. Effective people management skills are essential to run this operation.</span></li><li><span>Effective operational risk management and contingency planning will be crucial in developing a climate of trust and confidence</span></li></ul><br><p><span><strong><span>Management of Risk </span></strong></span></p><br><br><p><span>Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. </span></p><br><br><br><p><span>To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business must apply.</span></p><br><br><br><p><span>To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructuring, and the impact of new technology.</span></p><br><br><br><p><span><strong><span>Knowledge & Experience / Qualifications</span></strong></span></p><br><br><br><ul><li><span>Bachelor’s degree in business or related field desired</span></li><li><span>At least 10 years of relevant Management experience in financial services and/or contact centre operations is desirable</span></li><li><span>Experience in financial products, high volume processing center operations, contact center operations, quality and production management, performance and process engineering</span></li><li><span>Operational Risk Management experience </span></li><li><span>Relationship Management, Operational Risk Management, Analytics, Performance Management, Service Excellence Customer Experience Focus and people focus.</span></li><li><span>A passion for delivering the overall operational balanced scorecard through engaged, empowered and well-trained colleagues</span></li><li><span>Excellent interpersonal, oral and written communication skills required. </span></li><li><span>Proven leadership, motivational, analytical, planning communications, organizational, problem-solving, managerial, project management and customer service skills. </span></li><li><span>A high level of EQ coupled with the ability to set clear stretching goals for others and aspire them to achieve</span></li><li><span>Thorough understanding of the call center concept and its importance in maintaining and expanding account relationships.</span></li><li><span>Problem solving and Decision making skills – PSDM with the ability to repond quickly and comminicate effective remedial plans if necessary.</span></li><li><span>Experience of coaching, mentoring, developing others and motivation skills</span></li></ul><ul><li><span>Computer literacy (word processing, spreadsheets and database applications)</span></li><li><span>Must be well organized, demonstrate initiative, and able to manage multiple projects.</span></li><li><span>Ability to adapt in a dynamic and fast-paced environment</span></li><li><span>Maintain document control and data integrity</span></li><li><span>Operational thinker with the ability to link local initiatives to global objectives and to work within a matrixed organization</span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Airbus Commercial Aircraft </b>is looking for a Flight Hours Services Repair Manager (Contract) to join our Customer Service Repair department based in <b>Miami, FL.</b></p><br><br><br><p>You will be the main point of contact for the operations desk to manage Flight Hours Services (FHS) customers' critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier’s organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.</p><br><br><br><p><b>Meet the team:</b></p><br><br><br><p>The Customer Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship. </p><br><br><br><p><b>Your working environment:</b></p><br><br><br><p>The Airbus Training Center (ATC) in Miami provides flight and maintenance crew training for Airbus airline customers – primarily for those based in the Americas. The custom-designed, 110,000-square-foot complex trains more than 2,000 cadets each year in a range of (six) full-flight simulators, innovative computer-based training classrooms, and cabin door and slide trainers – all simulating the A320, A330, A340 and A350 XWB families of aircraft. In Miami you’ll also find the Airbus Latin America headquarters. A team of 60 employees there provides sales, marketing, contracts, customer support and communications for the region’s commercial aircraft, helicopters and space & defense divisions.</p><br><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><p><b>Your challenges:</b></p><br><br><p><b>Primary Responsibilities: </b></p><br><br><p><b>COST: 25%</b></p><br><br><ul><li><p>Challenges & validates commercial quotations in line with procurement guidelines (flat rate, PBH, Time & material). </p><br><br></li><li><p>Contributes to achieving global FHS Repair cost target</p><br><br></li></ul><br><p><b>LEAD TIME: 25%</b></p><br><br><ul><li><p>The Repair manager shall ensure the Supplier is delivering / repairing parts in due time according to its contractual obligations. </p><br><br></li><li><p>Identify issues root causes and initiate and follow up of corrective actions, including at supplier’s facilities. </p><br><br></li></ul><br><p><b>QUALITY: 25%</b></p><br><br><ul><li><p>The Repair manager shall organize operational regular meetings with repair shops to address open issues, repair status and data reconciliation. </p><br><br></li><li><p>Ensure the Supplier is respecting technical standards (SB, upgrades, …), work scope (minor, major repair, …) and certification (EASA, FAA, CAAS, …). </p><br><br></li></ul><br><p><b><span>CONTINUOUS IMPROVEMENT: 15%</span></b></p><br><br><ul><li><p><span>The Repair Manager contributes to the continuous improvement and problem solving within Repair Operations</span></p><br><br></li><li><p><span>Works closely with the method and tool team and guarantee the quality of the data in the system</span></p><br><br></li><li><p><span>Provides precise information on the parts status and statistics of operational events to stakeholders</span></p><br><br></li><li><p><span>Monitors and mentors the subcontractors supporting our daily administrative tasks</span></p><br><br></li></ul><br><p><b>Additional Responsibilities: Other duties as assigned: 10% </b></p><br><br><br><p><b>Your boarding pass:</b></p><br><br><ul><li><p>BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent, required </p><br><br></li><li><p>Masters degree, preferred</p><br><br></li><li><p>6+ years of experience in the aviation or supply chain industry</p><br><br></li><li><p>Experience in Supply chain and Supplier operational management</p><br><br></li><li><p>5% in the frame of the activity, the repair manager can travel to visit Suppliers (3 to 5 time a year)</p><br><br></li><li><p>Supply Chain domain, negotiation, good relationship, results oriented</p><br><br></li><li><p>Ability to work with short deadlines and in a fast changing environment </p><br><br></li><li><p>Team spirit, leadership, good communication skills </p><br><br></li><li><p>Technical background to challenge quotations - use the CMM (Component Maintenance Manual) </p><br><br></li><li><p>Negotiation skills</p><br><br></li><li><p>Maintenance Part 145 knowledge, preferred</p><br><br></li><li><p>English Spoken, Written, Influencing; required</p><br><br></li><li><p>French or Spanish Spoken Written, Influencing will be a plus </p><br><br></li><li><p>Experience with Google environment (Gmail, Gslide, Gsheet)</p><br><br></li><li><p>SAP experience </p><br><br></li></ul><br><p>Physical Requirements: </p><br><br><ul><li><p><span>Onsite 100%. May vary in case of change of local policy or upon management decision</span></p><br><br></li><li><p><span>Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. </span></p><br><br></li><li><p><span>Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms</span></p><br><br></li><li><p><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. </span></p><br><br></li><li><p><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. </span></p><br><br></li><li><p><span>Carrying: monthly able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Lifting: monthly able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Pushing / Pulling: weekly able to push and pull small office furniture and some equipment and tools. </span></p><br><br></li><li><p><span>Sitting: Daily able to sit for long periods of time in meetings, working on computer.</span></p><br><br></li><li><p><span>Squatting / Kneeling: weekly able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span>Standing: Daily able to stand for discussions in offices or on production floor. </span></p><br><br></li><li><p><span>Travel: able to travel (including driving) independently and at short notice. 10% </span></p><br><br></li><li><p><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. </span></p><br><br></li><li><p><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></p><br><br></li><li><p><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></p><br><br></li></ul><br><p><b>This opportunity requires the ability to work in the US without current, or future, need of visa sponsorship/work authorization both now and in the future.</b></p><br><br><br><p><b>This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.</b></p><br><br><br><p>Take your career to a new level and apply <u>online</u> now!</p><br><br><br><p>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</p><br><br><span>Attachments</span><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas Customer Services, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Customer Account and Service Management <JF-CS-CA><p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy & Transactions , Customer , Engineering, AI & Data, Enterprise, Technology & Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity Imagine guiding clients so they can keep core services running even when a cyber-attack, flood, or regional blackout strikes. At Deloitte, our Technology Resilience practice turns that vision into reality through Resilience thinking. You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend and protect critical national infrastructure. Outcomes you will drive: Define and assess a client s Minimum Viable Company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption. Lead Technology Impact Analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure. Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks. Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices. Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies. Perform resilience posture assessments using Deloitte s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2. Translate resilience requirements into tangible recovery capabilities such as defining Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and testing protocols for critical services. Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations. Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics. Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it s considered from the start not after deployment. Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors. Provide professional guidance or leadership to other junior resources withing the Cyber team. Contribute to the development of Deloitte s resilience offerings, methodologies, and tools helping to shape how we go to market and deliver impact at scale. Connect to your skills and professional experience You ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we ll help you do your boldest. Essentials These are the core capabilities and experiences needed to be successful in this role: Bachelor s degree in Technology related field Minimum 7+ years of experience in IT infrastructure, Network Architecture, Compute, Cloud, and Disaster recovery Proven experience in leading and coaching junior resources within the technical field Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design. Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies. Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens. Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches. Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT). Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders. Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients. Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government. Desirables These are capabilities that would add complementary value to the team, but can also be developed on the job: Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas. Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments. Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Technology related field</li><li>Minimum 7+ years of experience in IT infrastructure, Network Architecture, Compute, Cloud, and Disaster recovery</li><li>Proven experience in leading and coaching junior resources within the technical field</li><li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design.</li><li>Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies.</li><li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens.</li><li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches.</li><li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT).</li><li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders.</li><li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients.</li><li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government.</li><li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas.</li><li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments.</li><li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP).</li><li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles.</li><li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments).</li><li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials.</li></ul><p></p></section>
Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Plant Manager is responsible for the overall leadership, performance, and operational excellence of the plant. The role ensures that production, maintenance, quality, warehousing, and HSE activities are managed safely, efficiently, and in accordance with Sika standards, legal requirements, customer expectations, and agreed business objectives.<br><br>The Plant Manager has overall accountability for achieving the plant’s targets relating to safety, quality, service, cost, productivity, people development, and continuous improvement while ensuring effective coordination with all relevant functions.<br><br>Key Responsibilities<br><br>Plant Operations and Performance<br><br>Lead and manage the overall plant operations, including production, maintenance, quality control, warehousing, and HSE activities. Translate business requirements and demand plans into effective plant production and resource plans. Ensure achievement of agreed targets for production output, product quality, cost, productivity, service level, and on-time delivery. Monitor plant performance through established KPIs, identify performance gaps, and implement timely corrective and preventive actions. Ensure the effective use of plant capacity, equipment, materials, labor, and other operational resources. Maintain effective coordination between all plant departments to ensure operational continuity and efficient workflow. Health, Safety, and Environment<br><br>Demonstrate visible leadership and accountability for health, safety, and environmental performance across the plant. Ensure compliance with Sika HSE standards, local legal requirements, permits, and applicable environmental regulations. Promote a proactive safety culture in which risks, unsafe conditions, and incidents are identified, reported, investigated, and effectively addressed. Ensure that appropriate risk assessments, emergency response arrangements, safety training, and preventive controls are implemented and regularly reviewed. Support the achievement of plant HSE objectives and continuous improvement of safety performance. Quality and Customer Satisfaction<br><br>Ensure that all products manufactured at the plant meet Sika quality standards, approved specifications, and customer requirements. Ensure compliance with applicable quality management systems, procedures, and internal controls. Work closely with Quality, Technical, Sales, and Supply Chain teams to address quality concerns and customer complaints. Ensure effective root-cause analysis and the implementation of corrective and preventive actions for quality and operational issues. Maintain the plant’s readiness for internal, corporate, customer, certification, and regulatory audits. Financial and Cost Management<br><br>Prepare, manage, and control the plant’s operating budget in coordination with Finance and senior management. Monitor production costs, material consumption, labor utilization, energy consumption, maintenance expenses, and operational losses. Identify and implement opportunities to improve cost efficiency, productivity, and resource utilization without compromising safety, quality, or service. Lead initiatives to reduce waste, process losses, downtime, and non-value-adding activities. Provide accurate forecasts and regular updates regarding plant costs, operational risks, and expected performance. People Leadership and Development<br><br>Lead, coach, and develop the plant’s department heads, supervisors, and employees to build a capable, accountable, and performance-oriented team. Establish clear objectives and performance expectations in line with Sika’s performance management process. Conduct regular performance reviews, provide constructive feedback, and support individual development plans. Promote teamwork, employee engagement, operational discipline, and effective communication across the plant. Work closely with HR on workforce planning, recruitment requirements, succession planning, employee development, attendance, disciplinary matters, and employee relations. Ensure that employees receive the required technical, quality, safety, and compliance training. Continuous Improvement and Operational Excellence<br><br>Lead continuous improvement and operational excellence initiatives to enhance plant safety, productivity, quality, reliability, and cost effectiveness. Promote the effective implementation of 5S, problem-solving, root-cause analysis, and other applicable continuous improvement methodologies. Encourage employees at all levels to identify improvement opportunities and participate in operational improvement activities. Benchmark plant performance and share good practices with other Sika operations, where applicable. Maintenance and Asset Management<br><br>Ensure the implementation of effective preventive, predictive, and corrective maintenance programs. Monitor equipment reliability, breakdowns, downtime, and maintenance performance. Ensure that plant assets, utilities, machinery, and infrastructure are maintained in safe and efficient operating condition. Review critical spare-parts requirements and ensure appropriate controls are in place to support operational continuity. Capital Investment and Plant Development<br><br>Identify and evaluate requirements for equipment, capacity expansion, plant upgrades, automation, and infrastructure improvements. Prepare and support capital expenditure proposals, including operational justification, expected benefits, costs, risks, and implementation requirements. Coordinate approved investment projects with Engineering, Procurement, Finance, HSE, and other relevant stakeholders. Ensure that projects are implemented safely, within approved budgets and timelines, and in accordance with Sika requirements. Compliance, Governance, and Reporting<br><br>Ensure full compliance with applicable laws, regulatory requirements, Sika policies, internal procedures, and management systems. Maintain the plant’s readiness for governmental inspections, certification audits, internal audits, and corporate assessments. Ensure that required licenses, permits, records, and operational documentation are valid, complete, and properly maintained. Report plant performance, major risks, operational challenges, incidents, and improvement actions to senior management in an accurate and timely manner. Escalate significant HSE, quality, operational, financial, or people-related risks through the appropriate management channels. Cross-Functional Collaboration<br><br>Work closely with Sales, Supply Chain, Procurement, Finance, HR, Quality, Technical, and other functions to align plant activities with business and customer requirements. Participate in demand, capacity, inventory, and production-planning discussions. Support new product introduction, product transfers, process changes, and business growth initiatives. Build effective working relationships with suppliers, contractors, service providers, authorities, and other relevant external stakeholders. Key Performance Indicators<br><br>Performance may be measured against the following indicators:<br><br>HSE performance and incident reduction Production output and schedule adherence On-time and in-full delivery Product quality and customer complaints Overall equipment effectiveness and plant utilization Equipment downtime and maintenance performance Production cost and budget adherence Material yield, waste, and process losses Inventory accuracy and stock control Productivity and labor efficiency Audit findings and closure of corrective actions Employee engagement, development, and turnover Continuous improvement and cost-saving achievements<br><br>Qualifications<br><br>Qualifications and Experience<br><br>Bachelor’s degree in Mechanical, Industrial, Production, or another relevant Engineering discipline. Postgraduate qualification in Business Administration, Operations Management, or a related field is an advantage. Typically, 8–12 years of progressive manufacturing experience, including at least 3–5 years in a plant management, production management, or comparable operational leadership role. Demonstrated experience managing a manufacturing plant or a large and complex production operation. Experience in chemicals, construction materials, cementitious products, admixtures, coatings, or a comparable process-manufacturing industry is highly preferred. Proven record of delivering measurable improvements in safety, quality, productivity, cost, and operational performance. Experience leading multidisciplinary teams, including production, maintenance, quality, warehouse, and HSE functions. Practical experience with budgeting, cost control, capital expenditure, workforce planning, and plant performance management. Experience with continuous improvement methodologies, including 5S, Lean Manufacturing, or structured problem-solving techniques, is preferred. Technical Knowledge<br><br>Strong knowledge of manufacturing operations, production planning, process control, and capacity management. Sound understanding of quality, environmental, and occupational health and safety management systems. Good knowledge of preventive maintenance, equipment reliability, utilities, and asset management. Understanding of applicable legal and regulatory requirements governing manufacturing operations. Ability to interpret and manage plant budgets, operational costs, forecasts, and performance indicators. Working knowledge of ERP and production management systems, preferably SAP or an equivalent system. Strong working knowledge of Microsoft Office applications, particularly Excel, Power Point, Word, and Outlook. Knowledge of ISO 9001, ISO 14001, and ISO 45001 requirements is preferred. Leadership Competencies<br><br>Strong and visible leadership with the ability to build trust, accountability, and collaboration. Sound judgment and the ability to make timely, fact-based decisions under pressure. Strategic and operational thinking, with the ability to translate business priorities into practical plant actions. Strong analytical and problem-solving capabilities. Effective planning, prioritization, and resource-management skills. Ability to lead change and engage employees in continuous improvement. Strong coaching, delegation, performance management, and people-development skills. High level of integrity, ownership, discipline, and personal accountability. Strong commitment to health, safety, quality, compliance, and sustainability. Effective communication, influencing, and stakeholder-management skills. Fluent Arabic and strong written and spoken English. <br><br>Additional Information<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> <span><span>Requisition ID</span></span> <span><span>37007</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Banking Countries of Operations </span></span> <br> <span><span>Contract Type</span></span> <span><span>Fixed Term </span></span> <br> <span><span>Contract Length</span></span> <span><span>2 years </span></span> <br> <span><span>Posting End Date</span></span> <span><span>28/08/2026 </span></span> <br> </span><p><strong>Purpose of Job</strong></p><br> <p>As a key member of the Managing Director’s Front Office, the Principal Adviser advises and supports the Managing Director (MD) on a range of management, strategic and operational topics related to the activities of the MD’s countries of operation within the region. The role supports the MD on cross-sectoral and institutional issues that span across the MD’s region and provides input to a range of operational and strategic matters. The key objective is to help ensure effective and efficient management of the activities in the MD’s region, in particular ensuring the quality of the output of the Groups, day-to-day functioning of the Business Groups and co-ordination with other departments/units in the Bank and external stakeholders.</p><br> <p>It is expected that the Principal Adviser will have a high commitment to the Bank’s mandate and institutional goals combined with the ability to foster an environment conducive to technical excellence, lead/contribute to strategic thinking for the Bank and its sectors and/or countries, and provide leadership with a consistent approach towards staff, clients and shareholders.</p><br> <p>The Principal Adviser is a key position within the MD’s Front Office encompassing a wide range of management and operational functions to support the MD’s delivery of the strategic objectives of the region, including assisting the MD in managing the administrative operations within the MD’s Front Office and supporting the Regional Directors and/ or Heads of Countries in operational and strategic tasks as appropriate.</p><br> <p>The Principal Adviser is an independent role and is expected to act as an interface between the MD’s front office, teams/ ROs in the region, other departments/ units within the Bank, as well as external parties as assigned and delegated by the MD.</p><br> <p><strong>Accountabilities & Responsibilities</strong></p><br> <p><strong>Operational responsibilities:</strong></p><br> <ul> <li>Main counterparties are the Regional Directors and Heads of Offices in the region, Sector and SME regional heads.</li> <li>Works closely with the MD on various policy and operational issues, including input to strategy, presentations, co-ordination with other IFIs and donors, and ad hoc requests, including by proactive initiative, taking the lead when delegated, and keeping abreast of Bank-wide policies and matters that may be impactful for the MD’s region and the Bank.</li> <li>Supports the MD in managing the administrative operations within the MD’s Front Office, including a supervisory role of the budget functions and HR related activities for the Group.</li> <li>Work with the Regional Directors and/or Heads of Countries to address/resolve complex and/or sensitive issues requiring involvement of the MD’s front office.</li> <li>Provide assistance to the relevant Regional Directors and/ or Heads of Countries in their work with other departments within the Bank, ensuring that senior level contacts with other departments, stakeholders and constituencies are consistently maintained and information is shared as appropriate.</li> <li>Assume responsibility for the preparation of regular portfolio/pipeline development reporting/ analysis for the MD to facilitate decision-making as well as input to working papers, briefings and presentations.</li> <li>Review quality of pipeline project records, identify inconsistencies, and direct colleagues to implement adjustments to ensure adequate up-to-date maintenance of data used in strategic planning by the senior management in order to achieve Bank business objectives. Ensure the MD is briefed on any pertinent issues.</li> <li>Monitor the regions performance against scorecard targets, identify variances, and liaise with colleagues and relevant departments to address concerns and improve data consistency, including for appraisal purposes.</li> <li>Represent the MD, as required, at working committees, meetings and events, with an emphasis on sharing relevant information and developments.</li> <li>Reviews and briefs the MD on relevant internal documentation; ensures adequate follow-up on any relevant issues as required and ensures quality control in respect of Bank documents.</li> <li>Prepare or facilitate preparation of briefing packages for high level missions; presentations, marketing documentation, speeches, interviews, as required, for the MD in cooperation with the relevant teams.</li> <li>Oversee the Groups' portfolio performance information and provide necessary updates and data as required by the MDs.</li> <li>Organises and facilitates organisation of regional meetings and events such as off-site events, team retreats as applicable.</li> </ul> <p><strong>Policy/strategic work:</strong></p><br> <ul> <li>Participate and play an active role in Bank-wide discussions and work relating to strategic issues of the region.</li> <li>Ensure that the MD is adequately informed and briefed on relevant policy dialogue initiatives and country or sector strategies and their impact on the region.</li> <li>Develop and implement, or contribute to, various policy and strategic initiatives within the Business Group.</li> <li>Manage SSF allocation for TC projects in the region including contribution in preparation of the SSF (bi) annual plan.</li> </ul> <p><strong>Business Development:</strong></p><br> <ul> <li>Prepare or facilitate preparation of presentations and marketing documentation in cooperation with the relevant Banking teams, including BDU, and other internal departments.</li> <li>Assist the MD in coordinating and preparing business development events outside the Bank.</li> </ul> <p><strong>Staff Management and Budget:</strong></p><br> <ul> <li>Contribute to the resolution of HR-related issues within the Team.</li> <li>Work with HR Department to assist the MDs in effective processing of any relevant HR issues.</li> <li>Actively contribute to the implementation and monitoring of the engagement action plans for the Business Groups.</li> <li>Assist the MD in business planning and budget negotiations as may be required from time to time.</li> </ul> <p><strong>Essential Skills, Experience & Qualifications</strong></p><br> <ul> <li>Principal level, relevant investment, finance or policy experience coupled with sound understanding of the Bank’s mandate, processes and policies</li> <li>Sound understanding and good knowledge of issues related to banking and RO management</li> <li>Relevant university degree</li> <li>Strong leadership, management, communication and interpersonal skills</li> <li>Proven business judgement and high ethical and professional standards</li> <li>Demonstrated ability to manage and complete transactions/policy projects</li> <li>Excellent time and project management skills</li> <li>Excellent business report writing skills</li> <li>Excellent English language skills (both written and oral)</li> <li>Relevant geographical experience</li> </ul> <p><strong>Competencies & Personal Attributes</strong></p><br> <ul> <li>Strategic vision and thought leadership, ability to look beyond the immediate constraints and see the bigger picture</li> <li>Ability to prioritise and manage multiple complex tasks with an emphasis on timely completion</li> <li>Ability to persuade and influence a range of stakeholders, to negotiate and to bring others around to your point of view and reach constructive outcomes</li> <li>Results oriented, self-motivated individual with pro-active approach</li> <li>An analytical problem solver, with the ability to identify issues and work towards effective solutions in a methodical manner</li> <li>A facilitator able to build and maintain effective working relationship within the Banking Department and across the organisation</li> <li>High level of personal integrity</li> <li>Attention to detail</li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD </strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. </span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. </span></span></p><br> <p><span><span>The EBRD environment provides you with: </span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. </span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. </span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do. </span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. </span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. </span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). </span></span></p><br> </div>
<h2 class="h5">Job description</h2>
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<span>The International Water Management Institute (IWMI) is an international non-profit, research-for-development organization that works with governments, civil society, and private sector organizations to address water-related challenges in developing countries and scale up solutions.<br> IWMI is headquartered in Colombo, Sri Lanka, and is a CGIAR research center with offices in 15 countries and a global network of researchers operating in approximately 56 countries.<br> IWMI is implementing a regional project focused on Resilient Nature-Based Water Solutions (RNBWS) in Jordan, Egypt, Palestine, and Lebanon.<br> Related projects are also being implemented in Iraq, Bangladesh, and Sudan.<br> The projects include environmental, agricultural, and social interventions, including the following examples: Solar-powered irrigation systems for agriculture in Egypt.<br> A small-scale food processing enterprise supporting rural women and smallholder female farmers, known as Nawalla.<br> Rehabilitation of irrigation canals and springs.<br> A training manual on gender-transformative curricula, including the delivery of the associated training course.<br> As part of its strategy to mobilize innovative finance and scale these interventions, IWMI seeks to explore the tokenization of these assets as digital instruments.<br> Tokenization—the process of representing ownership or value rights of real-world assets on a blockchain or distributed ledger—may offer potential pathways for attracting impact investors, improving transparency, and enabling fractional ownership.<br> Given the nascent and evolving legal and regulatory landscape for digital assets across Jordan, Egypt, Palestine, Bangladesh, and Sudan, specialized legal and regulatory expertise is required to assess feasibility, structure compliant instruments, and guide the token issuance process.<br> OBJECTIVE OF THE ASSIGNMENT: The objective of this consultancy is to provide technical advisory services to the Al Murunah and Al Murunah+ projects to assess the feasibility of, and develop a business model and roadmap for, the tokenization of the projects’ nature-based solution assets in Jordan, Egypt, and Palestine.<br> The Consultant is expected to advise IWMI on the selection of assets for tokenization, identify the potential benefits and incentives of tokenization, and deliver actionable guidance on structuring compliant digital asset instruments in accordance with applicable national laws and relevant international frameworks.<br> The assignment will be considered successful if, upon its completion, IWMI is able to make an informed Go/No-Go decision on piloting tokenization in at least one priority jurisdiction, supported by a legally compliant structuring option, a documented risk framework, and enhanced internal staff capacity to engage credibly with regulators and investors.<br> The consultancy will also demonstrate the potential value of tokenization through the following outcomes: Improved access to impact investment: Tokenization will enable owners of assets, such as solar-powered irrigation systems, the Nawalla food processing enterprise, and rehabilitated irrigation canals, to attract a broader pool of impact investors by representing these assets as digital instruments.<br> Fractional ownership: Tokenization enables assets to be divided into smaller, investable units, lowering the entry barrier for investors and potentially broadening the funding base significantly.<br> This is particularly relevant to strengthening women’s ownership of assets and enhancing their ability to use those assets as collateral.<br> Transparency and accountability: Blockchain-based instruments improve the traceability of how funds are utilized and how assets perform, thereby informing IWMI’s engagement with future donors and investors.<br> Scalability: A proven tokenization model in Jordan, Egypt, and Palestine could be replicated in other project countries, including Iraq, Bangladesh, and Sudan, thereby multiplying its impact.<br> Intellectual property (IP) monetization: Explore how non-physical outputs, such as the gender-transformative training manual, could generate ongoing revenue through tokenized licensing and royalty structures.<br> DUTIES & RESPONSIBILITIES: Task 1: Inception Meeting The Consultant will hold a brief inception meeting with the Al Murunah/Al Murunah+ project teams to provide a baseline understanding of tokenization and the expected deliverables throughout the duration of the assignment.<br> This meeting will also be used to test and refine the asset selection criteria.<br> Task 2: Overall Regulatory Landscape Assessment Conduct a rapid and comprehensive review of the legal and regulatory environment for digital assets and tokenization in Jordan, Egypt, and Palestine, covering: Applicable securities, financial instruments, and fintech legislation in each jurisdiction.<br> Central bank regulations and digital asset frameworks (including regulatory sandbox programs, where available).<br> Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements relevant to digital asset issuance.<br> Cross-border digital asset transaction rules applicable to the three countries.<br> Gaps, risks, and enabling conditions within each regulatory environment.<br> Task 3: Establish Asset Selection Criteria Work with the project team to gain a better understanding of the available assets and establish a structured asset evaluation framework.<br> Provide an analysis and recommendations for structuring a business model for one or more of the following assets as tokenized digital instruments: Solar-powered irrigation systems: Assess options for tokenizing physical infrastructure assets (e.<br>g., revenue-sharing tokens and asset-backed tokens).<br> Food processing enterprise (Nawalla): Assess options for equity-like or utility token structures representing operational value or returns.<br> Spring and/or irrigation canal rehabilitation.<br> Training manual: Assess intellectual property (IP) tokenization options, including licensing rights and royalty structures.<br> For each asset, the analysis should identify the most appropriate token type (utility, security, or hybrid), legal vehicle, and jurisdiction for issuance.<br> Task 4: Develop a Business Model for Tokenization For the selected assets, design a business model for tokenization, followed by an online consultative meeting with the project team.<br> Develop a compliance framework for the digital asset issuance process, including: Investor eligibility and accreditation requirements for each jurisdiction.<br> Disclosure and prospectus obligations (where applicable).<br> Information requirements related to the identified interventions.<br> Data protection and cybersecurity considerations.<br> Environmental and social safeguard requirements linked to nature-based solutions standards.<br> A risk register identifying key legal, regulatory, and reputational risks.<br> Task 5: Tokenization Roadmap / Implementation Plan Prepare a phased implementation roadmap for the tokenization of the identified assets, including: Recommended sequencing of asset tokenization (short-, medium-, and long-term).<br> Priority jurisdiction(s) for piloting the first token issuance.<br> Key milestones required regulatory approvals, and estimated timelines.<br> Guidance on platform selection criteria (permissioned vs.<br> public blockchain and applicable technology standards).<br> Recommended legal documentation, including term sheets, smart contract legal wrappers, and investor agreements.<br> Presentation of the roadmap and recommendations to IWMI, followed by the formal close-out of the assignment.<br> DELIVERABLES: Inception Workshop and Presentation Draft - Includes an introduction to tokenization, its benefits, and how it can be applied within Nature-Based Solutions (NBS), as well as the proposed work plan, methodology, and stakeholder engagement plan for the assignment.<br> Overall Regulatory Landscape Assessment Report (Jordan, Egypt, and Palestine) - A comprehensive assessment of the legal and regulatory landscape governing digital assets and tokenization in the three target countries.<br> Asset Analysis and Legal Structuring Options Report - A report analyzing each asset class, the asset selection criteria, and the legal structuring options for each asset class, followed by a brief presentation of the findings.<br> Business Model and Compliance Framework - Development of the tokenization business model, compliance framework, and risk register, followed by a brief presentation of the findings.<br> Tokenization Roadmap and Recommendations Report - A comprehensive implementation roadmap and recommendations report, followed by a close-out presentation.<br> This is an internationally recruited consultancy position, therefore individuals with relevant qualifications and experience are encouraged to apply.<br> The contract duration is five and a half (05.<br>5) months. HOW TO APPLY: Apply for the position by following the application instructions at www.<br>iwmi.org/jobs. Applications will be accepted until 24:00 IST on August 17, 2026 , and will be reviewed on a rolling basis.<br> Your application must include the following: Technical Proposal: A description of the proposed methodology, approach, and work plan (maximum of 5 pages).<br> Company Profile / Individual Curriculum Vitae (CV): Demonstrating relevant experience, expertise, and qualifications.<br> Examples of Relevant Prior Work: At least two samples of comparable assignments (e.<br>g., legal assessments, regulatory analyses, or digital asset advisory reports).<br> Financial Proposal: An itemized budget or daily consultancy rate, inclusive of all fees and expenses.<br> References: Contact details of at least two clients for whom comparable assignments have been completed recently.<br> Receipt of all applications will be acknowledged; however, only shortlisted candidates will be contacted.<br> IWMI believes that diversity powers our innovation, contributes to our excellence, and is critical to our mission .<br> We offer a multicultural, multicolored, multigenerational, and multidisciplinary working environment.<br> We are committed to building an inclusive organization that reflects our global character and prioritizes gender equity.<br> We therefore strongly encourage applications from individuals of all cultures, races, ethnicities, religions, sexes, national or regional origins, ages, disability statuses, sexual orientations, and gender identities .<br> MINIMUM EDUCATIONAL QUALIFICATIONS & EXPERIENCE REQUIRED Essential: Advanced degree in Law, with specialization in financial law, capital markets, or technology.<br> Minimum 7 years of professional experience in legal advisory, with demonstrable focus on financial instruments, securities law, or emerging digital asset regulation.<br> Proven experience advising digital asset issuance, tokenization, or blockchain-related legal structures.<br> Direct experience with regulatory frameworks in at least two of the three target countries: Jordan, Egypt, and Palestine.<br> Strong understanding of MENA financial regulatory environments, including securities regulators, central bank digital currency (CBDC) developments, and fintech legislation.<br> Fluency in English; Arabic language proficiency is a strong advantage.<br> Desirable: Experience with impact finance, green bonds, or nature-based solution financing instruments.<br> Familiarity with international digital asset standards (FATF guidance, MiCA, IOSCO frameworks) and their applicability to MENA jurisdictions.<br> Established networks with relevant regulatory authorities in Jordan, Egypt, and/or Palestine.<br> Prior work with international development organizations, NGOs, or donor-funded programmes.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>The International Water Management Institute (IWMI) is an international non-profit, research-for-development organization that works with governments, civil society, and private sector organizations to address water-related challenges in developing countries and scale up solutions.<br> IWMI is headquartered in Colombo, Sri Lanka, and is a CGIAR research center with offices in 15 countries and a global network of researchers operating in approximately 56 countries.<br> IWMI is implementing a regional project focused on Resilient Nature-Based Water Solutions (RNBWS) in Jordan, Egypt, Palestine, and Lebanon.<br> Related projects are also being implemented in Iraq, Bangladesh, and Sudan.<br> The projects include environmental, agricultural, and social interventions, including the following examples: Solar-powered irrigation systems for agriculture in Egypt.<br> A small-scale food processing enterprise supporting rural women and smallholder female farmers, known as Nawalla.<br> Rehabilitation of irrigation canals and springs.<br> A training manual on gender-transformative curricula, including the delivery of the associated training course.<br> As part of its strategy to mobilize innovative finance and scale these interventions, IWMI seeks to explore the tokenization of these assets as digital instruments.<br> Tokenization—the process of representing ownership or value rights of real-world assets on a blockchain or distributed ledger—may offer potential pathways for attracting impact investors, improving transparency, and enabling fractional ownership.<br> Given the nascent and evolving legal and regulatory landscape for digital assets across Jordan, Egypt, Palestine, Bangladesh, and Sudan, specialized legal and regulatory expertise is required to assess feasibility, structure compliant instruments, and guide the token issuance process.<br> OBJECTIVE OF THE ASSIGNMENT: The objective of this consultancy is to provide technical advisory services to the Al Murunah and Al Murunah+ projects to assess the feasibility of, and develop a business model and roadmap for, the tokenization of the projects’ nature-based solution assets in Jordan, Egypt, and Palestine.<br> The Consultant is expected to advise IWMI on the selection of assets for tokenization, identify the potential benefits and incentives of tokenization, and deliver actionable guidance on structuring compliant digital asset instruments in accordance with applicable national laws and relevant international frameworks.<br> The assignment will be considered successful if, upon its completion, IWMI is able to make an informed Go/No-Go decision on piloting tokenization in at least one priority jurisdiction, supported by a legally compliant structuring option, a documented risk framework, and enhanced internal staff capacity to engage credibly with regulators and investors.<br> The consultancy will also demonstrate the potential value of tokenization through the following outcomes: Improved access to impact investment: Tokenization will enable owners of assets, such as solar-powered irrigation systems, the Nawalla food processing enterprise, and rehabilitated irrigation canals, to attract a broader pool of impact investors by representing these assets as digital instruments.<br> Fractional ownership: Tokenization enables assets to be divided into smaller, investable units, lowering the entry barrier for investors and potentially broadening the funding base significantly.<br> This is particularly relevant to strengthening women’s ownership of assets and enhancing their ability to use those assets as collateral.<br> Transparency and accountability: Blockchain-based instruments improve the traceability of how funds are utilized and how assets perform, thereby informing IWMI’s engagement with future donors and investors.<br> Scalability: A proven tokenization model in Jordan, Egypt, and Palestine could be replicated in other project countries, including Iraq, Bangladesh, and Sudan, thereby multiplying its impact.<br> Intellectual property (IP) monetization: Explore how non-physical outputs, such as the gender-transformative training manual, could generate ongoing revenue through tokenized licensing and royalty structures.<br> DUTIES & RESPONSIBILITIES: Task 1: Inception Meeting The Consultant will hold a brief inception meeting with the Al Murunah/Al Murunah+ project teams to provide a baseline understanding of tokenization and the expected deliverables throughout the duration of the assignment.<br> This meeting will also be used to test and refine the asset selection criteria.<br> Task 2: Overall Regulatory Landscape Assessment Conduct a rapid and comprehensive review of the legal and regulatory environment for digital assets and tokenization in Jordan, Egypt, and Palestine, covering: Applicable securities, financial instruments, and fintech legislation in each jurisdiction.<br> Central bank regulations and digital asset frameworks (including regulatory sandbox programs, where available).<br> Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements relevant to digital asset issuance.<br> Cross-border digital asset transaction rules applicable to the three countries.<br> Gaps, risks, and enabling conditions within each regulatory environment.<br> Task 3: Establish Asset Selection Criteria Work with the project team to gain a better understanding of the available assets and establish a structured asset evaluation framework.<br> Provide an analysis and recommendations for structuring a business model for one or more of the following assets as tokenized digital instruments: Solar-powered irrigation systems: Assess options for tokenizing physical infrastructure assets (e.<br>g., revenue-sharing tokens and asset-backed tokens).<br> Food processing enterprise (Nawalla): Assess options for equity-like or utility token structures representing operational value or returns.<br> Spring and/or irrigation canal rehabilitation.<br> Training manual: Assess intellectual property (IP) tokenization options, including licensing rights and royalty structures.<br> For each asset, the analysis should identify the most appropriate token type (utility, security, or hybrid), legal vehicle, and jurisdiction for issuance.<br> Task 4: Develop a Business Model for Tokenization For the selected assets, design a business model for tokenization, followed by an online consultative meeting with the project team.<br> Develop a compliance framework for the digital asset issuance process, including: Investor eligibility and accreditation requirements for each jurisdiction.<br> Disclosure and prospectus obligations (where applicable).<br> Information requirements related to the identified interventions.<br> Data protection and cybersecurity considerations.<br> Environmental and social safeguard requirements linked to nature-based solutions standards.<br> A risk register identifying key legal, regulatory, and reputational risks.<br> Task 5: Tokenization Roadmap / Implementation Plan Prepare a phased implementation roadmap for the tokenization of the identified assets, including: Recommended sequencing of asset tokenization (short-, medium-, and long-term).<br> Priority jurisdiction(s) for piloting the first token issuance.<br> Key milestones required regulatory approvals, and estimated timelines.<br> Guidance on platform selection criteria (permissioned vs.<br> public blockchain and applicable technology standards).<br> Recommended legal documentation, including term sheets, smart contract legal wrappers, and investor agreements.<br> Presentation of the roadmap and recommendations to IWMI, followed by the formal close-out of the assignment.<br> DELIVERABLES: Inception Workshop and Presentation Draft - Includes an introduction to tokenization, its benefits, and how it can be applied within Nature-Based Solutions (NBS), as well as the proposed work plan, methodology, and stakeholder engagement plan for the assignment.<br> Overall Regulatory Landscape Assessment Report (Jordan, Egypt, and Palestine) - A comprehensive assessment of the legal and regulatory landscape governing digital assets and tokenization in the three target countries.<br> Asset Analysis and Legal Structuring Options Report - A report analyzing each asset class, the asset selection criteria, and the legal structuring options for each asset class, followed by a brief presentation of the findings.<br> Business Model and Compliance Framework - Development of the tokenization business model, compliance framework, and risk register, followed by a brief presentation of the findings.<br> Tokenization Roadmap and Recommendations Report - A comprehensive implementation roadmap and recommendations report, followed by a close-out presentation.<br> This is an internationally recruited consultancy position, therefore individuals with relevant qualifications and experience are encouraged to apply.<br> The contract duration is five and a half (05.<br>5) months. HOW TO APPLY: Apply for the position by following the application instructions at www.<br>iwmi.org/jobs. Applications will be accepted until 24:00 IST on August 17, 2026 , and will be reviewed on a rolling basis.<br> Your application must include the following: Technical Proposal: A description of the proposed methodology, approach, and work plan (maximum of 5 pages).<br> Company Profile / Individual Curriculum Vitae (CV): Demonstrating relevant experience, expertise, and qualifications.<br> Examples of Relevant Prior Work: At least two samples of comparable assignments (e.<br>g., legal assessments, regulatory analyses, or digital asset advisory reports).<br> Financial Proposal: An itemized budget or daily consultancy rate, inclusive of all fees and expenses.<br> References: Contact details of at least two clients for whom comparable assignments have been completed recently.<br> Receipt of all applications will be acknowledged; however, only shortlisted candidates will be contacted.<br> IWMI believes that diversity powers our innovation, contributes to our excellence, and is critical to our mission .<br> We offer a multicultural, multicolored, multigenerational, and multidisciplinary working environment.<br> We are committed to building an inclusive organization that reflects our global character and prioritizes gender equity.<br> We therefore strongly encourage applications from individuals of all cultures, races, ethnicities, religions, sexes, national or regional origins, ages, disability statuses, sexual orientations, and gender identities .<br> MINIMUM EDUCATIONAL QUALIFICATIONS & EXPERIENCE REQUIRED Essential: Advanced degree in Law, with specialization in financial law, capital markets, or technology.<br> Minimum 7 years of professional experience in legal advisory, with demonstrable focus on financial instruments, securities law, or emerging digital asset regulation.<br> Proven experience advising digital asset issuance, tokenization, or blockchain-related legal structures.<br> Direct experience with regulatory frameworks in at least two of the three target countries: Jordan, Egypt, and Palestine.<br> Strong understanding of MENA financial regulatory environments, including securities regulators, central bank digital currency (CBDC) developments, and fintech legislation.<br> Fluency in English; Arabic language proficiency is a strong advantage.<br> Desirable: Experience with impact finance, green bonds, or nature-based solution financing instruments.<br> Familiarity with international digital asset standards (FATF guidance, MiCA, IOSCO frameworks) and their applicability to MENA jurisdictions.<br> Established networks with relevant regulatory authorities in Jordan, Egypt, and/or Palestine.<br> Prior work with international development organizations, NGOs, or donor-funded programmes.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training & Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery & adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Key Skills</b> / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>The role is to report directly to Director - Head of Building Management-(PAMS). Representing the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property management services, operations, transitions management (which involves taking the building into a multi-let asset), in accordance with industry best practices.</p><br><p>The candidate will also be responsible for Business Development, to grow and oversee the Property Management operations and Property Management consultancy of the department for East Cairo.</p><br><p>The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&L’s; prepare and submit weekly, monthly, quarterly, and annual reports to the clients; the preparation of governance documents, property operations plan, guidelines, property regulations/rules, policies and procedures, procurement request for approvals, etc. The candidate shall be knowledgeable and confident enough to lead a team and consult with clients, tenants, and contractors, exercising good negotiation skills with experienced professionals in local, regional, and multi-national organisations. Ensure the FM service providers adhere to their KPI and SLA requirements; and abide to any relevant authorities, all laws, decrees, local municipality codes of practice and legislation of Egypt.</p><br><p>The candidate will be responsible for the maintenance and accuracy of the property management systems (CRM/BMS/CAFM/BIM) and ensure that the FM service providers are keeping systems up to date and that the FM staff receive full training and advice on using the systems.</p><br><p>The candidate will be responsible for liaising and advising the Clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing / cascading directives that will affect the day-to-day operations of the site.</p><br><p>The candidate will have a close working relationship with the Clients, Technical Managers (MEP & Arch), Administrator, FM service providers, Leasing agents, and other Stakeholders to ensure effective communication and teamwork/synergy between the various parties.</p><br><p>The candidate will be responsible for reviewing of the client’s contract with the FM service providers, ensuring the proficient delivery of the scope of works and specification of services detailed within them, so that all activities that are required are in place to operate the property efficiently and effectively.</p><br><p>The candidate will facilitate and undertake property and asset management services of the property, which includes but is not limited to the following: -</p><br><p>a) HSE Requirements and Building Inspections (including permits, method statements</p><br><p> for works, HSE Tenant representation & communication, fire drill planning and</p><br><p> fit-out supervision, etc.)</p><br><p>b) Policies and Procedures</p><br><p>c) New Leases & Lease Renewals and Variations</p><br><p>d) Tenant Database Management (contacts / documents / correspondence</p><br><p>e) Management of the site-based team, TFM service providers, Front of House, Stakeholders, etc.</p><br><p>f) Document Control </p><br><p>g) FM Strategy / Management and Verification of the PPM Maintenance (Inc.</p><br><p> specialist maintenance and communication where necessary to tenants</p><br><p>h) Cleaning (internal and external schedules and operational plans and any</p><br><p> necessary communications to tenants)</p><br><p>i) Security Management Plan (SMP) (in coordination with the security</p><br><p> service provider. This should include SOP’s as well as Emergency.</p><br><p> Evacuation Planning for various incidents including fire, bomb,</p><br><p> terrorism. The SMP will also cover access control / CCTV / Control</p><br><p> Room monitoring / roaming inspections, carpark management etc.)</p><br><p>j) Parking Management and Allocation</p><br><p>k) Waste Collection Strategy</p><br><p>l) Office Deliveries</p><br><p>m) Front of House Service and Delivery </p><br><p>n) Post Room</p><br><p>o) Food Deliveries</p><br><p>p) Oversight of the communal facilities (Business Centre, Auditorium, Gym, and Cafeteria)</p><br><p>q) Business Continuity Planning (BCP)</p><br><p>r) Oversight of client issued invoicing (for rental, service charge, late fees, returned cheques etc.)</p><br><p>s) Collections (for rent / service charge and receipting)</p><br><p>t) Coordination required client payments for Invoiced OPEX</p><br><p>u) Procurement Strategy for OPEX and CAPEX</p><br><p>v) Client Reporting (monthly / annually)</p><br><p>w) Preparations for Special Occasions – Ramadan/National Day/Christmas, etc.</p><br><p>x) Cyclical Reporting (input and compilation of information regarding property</p><br><p> management / leasing / finance / HSE and legislative requirements / risks / </p><br><p> facility management / energy management / tenant fit out.</p><br><p>z) Fees and violations to be applied to tenants in the Property</p><br><p>The candidate via a traffic light system shall itemise all Property HSE issues including but not limited to access / egress / pedestrian access to the property and carpark / evacuation routes/ safe lines of site / turning points / common area furniture and seating / power outlets / fixtures and fittings / staircases / material specification / alarm systems / emergency lighting systems / lift operations / non slip surfaces / glazing issues / handrails / access control / emergency equipment / incident and accident report actions etc.; and use best endeavors to follow up and resolve all issues.</p><br><p>The candidate will pre-qualify and evaluate contractors or vendors to contract directly with the client for the maintenance and security of the Property. The candidate shall prepare the information required to tender which includes but is not limited to scope, specifications, service level agreements, key performance indicators etc.; but the commercial Request for Proposal (RFP) process shall be run through the Clients Central Procurement Department.</p><br><br><p><b>Requirements: <br></b>The ideal candidate must have 10 years of Property Management experience, with 5 years as a minimum experience of managing mixed-use & malls, high rise operational commercial, office and or residential buildings in Egypt; and must hold relevant Masters / Postgraduate / Undergraduate degrees and or associated accreditations. The candidate should have a working knowledge of building operations, property, and asset management, FMMA - managing facilities management service providers, transitions management, functionality of property management systems and interfacing with clients, stakeholders, and tenants.</p><br><br><p><b>Skills Required: </b></p><br><p>Ethics and business acumen.</p><br><p>Graduate degrees and or relevant accreditations.</p><br><p>Minimum 5 years of mall management experience (mall manager level or above).</p><br><p>Experience in the GCC region including mall development, mall launching/opening and mall renovation.</p><br><p>Mixed use development experience and knowledge of the retail real estate industry.</p><br><p>Experience with luxury segment of the market.</p><br><p>Good understanding of mall operations and associated policies and procedures.</p><br><p>Good understanding of mall marketing, advertisement, and promotions.</p><br><p>Operationally astute and proficient.</p><br><p>Transitions management experience.</p><br><p>Experience working directly for and on behalf of a Landlord or Client. </p><br><p>Microsoft Word / Excel / PowerPoint.</p><br><p>Fluent English (verbal and written); ability to speak Arabic an advantage.</p><br><p>Excellent telecommunication and customer service.</p><br><p>Experience of using property management CRM systems.</p><br><br><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>