Ophthalmology Jobs in Egypt

Job Purpose:<br>The SAP Senior ABAP / Integration Consultant is responsible for designing, developing, implementing, and optimizing SAP technical solutions across SAP ERP and SAP S/4HANA environments. The role provides expertise in ABAP development, SAP integration technologies, SAP Process Integration (PI/PO), SAP Cloud Platform Integration (CPI), and SAP Business Technology Platform (BTP), ensuring seamless integration between SAP and third-party systems while maintaining performance, scalability, security, and compliance with SAP development standards.<br>Key Accountabilities:<br>Design, develop, and maintain SAP custom developments including reports, enhancements, interfaces, forms, workflows, conversions, and extensions (RICEFW). Develop and optimize ABAP programs, Classical Reports, Interactive Reports, ALV Reports, Object-Oriented ABAP applications, and custom enhancements. Translate functional requirements into technical specifications and solution designs in collaboration with functional consultants and business stakeholders. Develop advanced SAP integrations utilizing ALE/IDocs, BAPIs, RFCs, OData Services, SOAP Web Services, REST APIs, CDS Views, BADIs, User Exits, and Enhancement Frameworks. Design, configure, and support integration solutions using SAP CPI, SAP PI/PO, and SAP Integration Suite. Develop integration mappings, adapters, communication channels, and Integration Flows (i Flows). Support SAP S/4HANA development activities including CDS Views, AMDP, RAP, and Fiori-enabled applications. Design, develop, and maintain SAP Fiori/UI5 applications and OData-based services. Perform troubleshooting, monitoring, root cause analysis, and issue resolution across ABAP and integration landscapes. Optimize application and interface performance through code reviews, tuning, and best-practice implementations. Support migration and modernization initiatives including SAP PI/PO to SAP CPI migration projects and SAP S/4HANA transformation programs. Collaborate with enterprise architects, infrastructure teams, middleware teams, and external vendors to deliver integrated enterprise solutions. Participate in testing activities including SIT, UAT, integration testing, deployment support, and hypercare activities. Maintain technical documentation, development standards, and integration governance artifacts. Ensure compliance with SAP development standards, security controls, and enterprise architecture principles.<br>Minimum Qualifications:<br>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline. SAP certifications in ABAP Development, SAP Integration Suite, SAP CPI, SAP PI/PO, or SAP S/4HANA. Additional SAP BTP or SAP Fiori certifications.<br>Minimum Experience:<br>+8 years of SAP technical development experience. Proven experience delivering SAP ABAP developments across ECC and SAP S/4HANA environments. Hands-on experience with SAP CPI and SAP PI/PO integration projects. Experience supporting enterprise SAP landscapes with multiple system integrations. Experience participating in SAP S/4HANA implementations, upgrades, or migration programs. Experience working in large enterprise environments across multiple business functions.<br>Job-Specific Skills:<br>SAP ABAP Development. SAP S/4HANA Development. RICEFW Objects Development. Classical, Interactive, and ALV Reports. Object-Oriented ABAP. ALE / IDocs. BAPIs and RFCs. SOAP Web Services. REST APIs. OData Services. CDS Views. AMDP. ABAP RESTful Application Programming Model (RAP). BADIs and User Exits. SAP Fiori and SAP UI5 Development. SAP Process Integration (PI/PO). SAP Cloud Platform Integration (CPI). SAP Integration Suite. Integration Flow (i Flow) Development. Adapter Configuration and Message Mapping. SAP Business Technology Platform (BTP). API Management. SQL and Database Programming. Performance Tuning and Optimization. Debugging and Troubleshooting. System Integration and Middleware Architecture. SAP Migration and Transformation Projects. SAP S/4HANA Conversion Projects.

Job Purpose:<br>The SAP Senior ABAP / Integration Consultant is responsible for designing, developing, implementing, and optimizing SAP technical solutions across SAP ERP and SAP S/4HANA environments. The role provides expertise in ABAP development, SAP integration technologies, SAP Process Integration (PI/PO), SAP Cloud Platform Integration (CPI), and SAP Business Technology Platform (BTP), ensuring seamless integration between SAP and third-party systems while maintaining performance, scalability, security, and compliance with SAP development standards.<br>Key Accountabilities:<br>Design, develop, and maintain SAP custom developments including reports, enhancements, interfaces, forms, workflows, conversions, and extensions (RICEFW). Develop and optimize ABAP programs, Classical Reports, Interactive Reports, ALV Reports, Object-Oriented ABAP applications, and custom enhancements. Translate functional requirements into technical specifications and solution designs in collaboration with functional consultants and business stakeholders. Develop advanced SAP integrations utilizing ALE/IDocs, BAPIs, RFCs, OData Services, SOAP Web Services, REST APIs, CDS Views, BADIs, User Exits, and Enhancement Frameworks. Design, configure, and support integration solutions using SAP CPI, SAP PI/PO, and SAP Integration Suite. Develop integration mappings, adapters, communication channels, and Integration Flows (i Flows). Support SAP S/4HANA development activities including CDS Views, AMDP, RAP, and Fiori-enabled applications. Design, develop, and maintain SAP Fiori/UI5 applications and OData-based services. Perform troubleshooting, monitoring, root cause analysis, and issue resolution across ABAP and integration landscapes. Optimize application and interface performance through code reviews, tuning, and best-practice implementations. Support migration and modernization initiatives including SAP PI/PO to SAP CPI migration projects and SAP S/4HANA transformation programs. Collaborate with enterprise architects, infrastructure teams, middleware teams, and external vendors to deliver integrated enterprise solutions. Participate in testing activities including SIT, UAT, integration testing, deployment support, and hypercare activities. Maintain technical documentation, development standards, and integration governance artifacts. Ensure compliance with SAP development standards, security controls, and enterprise architecture principles.<br>Minimum Qualifications:<br>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline. SAP certifications in ABAP Development, SAP Integration Suite, SAP CPI, SAP PI/PO, or SAP S/4HANA. Additional SAP BTP or SAP Fiori certifications.<br>Minimum Experience:<br>+8 years of SAP technical development experience. Proven experience delivering SAP ABAP developments across ECC and SAP S/4HANA environments. Hands-on experience with SAP CPI and SAP PI/PO integration projects. Experience supporting enterprise SAP landscapes with multiple system integrations. Experience participating in SAP S/4HANA implementations, upgrades, or migration programs. Experience working in large enterprise environments across multiple business functions.<br>Job-Specific Skills:<br>SAP ABAP Development. SAP S/4HANA Development. RICEFW Objects Development. Classical, Interactive, and ALV Reports. Object-Oriented ABAP. ALE / IDocs. BAPIs and RFCs. SOAP Web Services. REST APIs. OData Services. CDS Views. AMDP. ABAP RESTful Application Programming Model (RAP). BADIs and User Exits. SAP Fiori and SAP UI5 Development. SAP Process Integration (PI/PO). SAP Cloud Platform Integration (CPI). SAP Integration Suite. Integration Flow (i Flow) Development. Adapter Configuration and Message Mapping. SAP Business Technology Platform (BTP). API Management. SQL and Database Programming. Performance Tuning and Optimization. Debugging and Troubleshooting. System Integration and Middleware Architecture. SAP Migration and Transformation Projects. SAP S/4HANA Conversion Projects.

Introduction<br><br>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.<br><br>Your Role And Responsibilities<br><br>We are seeking an experienced Senior Service Now Technical Consultant to support the implementation, expansion, configuration, and maintenance of Service Now solutions across Customer Service Management, IT Service Management, and enterprise service management functions.<br><br>The ideal candidate will possess a strong combination of functional consulting, technical expertise, Service Now platform knowledge, and stakeholder management skills. The role requires the ability to lead business discovery and requirements workshops, translate business needs into functional and technical designs, configure and implement Service Now solutions, and provide guidance on solution strategy, effort estimation, costing, governance, and best practices.<br><br>The consultant will work closely with business stakeholders, architects, developers, project managers, and technical teams to deliver scalable Service Now solutions that align with ITIL processes, service management best practices, business value, project timelines, and budget guidelines.<br><br>Key Responsibilities<br><br>Implement Service Now Solutions: Design, configure, implement, and maintain Service Now modules and solutions based on client business and technical requirements, ensuring alignment with ITIL processes and service management best practices. Business Discovery & Requirements: Conduct business discovery sessions, requirements-gathering workshops, process assessments, and stakeholder discussions to understand business needs and identify opportunities for Service Now solutions. Solution Design: Translate business and functional requirements into detailed functional and technical designs, recommending appropriate Service Now capabilities and best-practice solutions. Service Now Strategy: Lead or contribute to the development of Service Now strategies and roadmaps, prioritizing initiatives based on business value, effort, complexity, timelines, and budget considerations. Cost-Benefit Analysis: Develop and contribute to cost-benefit models, effort estimates, resource requirements, and solution costing to support informed solution design and implementation decisions. Team Leadership: Provide technical and functional guidance to the Service Now team, support solution development, and ensure adherence to agreed timelines, quality standards, and budget guidelines. Platform Configuration: Configure Service Now applications, workflows, Service Catalog, forms, business rules, notifications, reports, dashboards, and other platform components according to business requirements. Workflow & Automation: Design and implement workflow automation using Service Now capabilities such as Flow Designer and Workflow, identifying opportunities to improve service efficiency and reduce manual effort. Integrations: Design and support integrations between Service Now and enterprise/third-party applications using technologies such as REST, SOAP, Web Services, Integration Hub, XML, and related integration mechanisms. Technical Architecture & Components: Maintain a strong understanding of supporting technologies and technical components, including HTML, XML, Web Services, LDAP, SSL, VPN, and other technologies relevant to enterprise Service Now implementations. ITIL & Service Management: Ensure Service Now solutions align with ITIL principles, service management processes, and industry best practices. Testing & Deployment: Support solution testing, defect resolution, deployment, release activities, and user adoption to ensure successful implementation. Governance & Security: Provide guidance on Service Now platform governance, security, roles and access, scalability, maintainability, and design standards. Continuous Improvement: Identify opportunities to optimize existing Service Now implementations, improve processes, increase automation, and maximize business value. Stakeholder Management: Collaborate with business stakeholders, technical teams, architects, developers, project managers, and clients to ensure successful delivery and effective communication throughout the project lifecycle.<br><br>Required Technical And Professional Expertise<br><br>Proven experience delivering end-to-end Service Now implementations and transformation projects. Strong understanding of the Service Now platform, its capabilities, architecture, and implementation best practices. Hands-on experience with Service Now configuration, workflows, Service Catalog, reporting, automation, and platform administration. Experience gathering requirements, facilitating workshops, analyzing business processes, and translating requirements into technical and functional solutions. Strong knowledge of ITIL processes and service management principles. Experience with solution design, effort estimation, resource planning, costing, and value-versus-effort analysis. Experience supporting or leading integrations with enterprise and third-party applications. Working knowledge of REST/SOAP APIs, Web Services, XML, HTML, LDAP, SSL, and VPN. Strong stakeholder management, communication, analytical, and problem-solving skills. Ability to lead technical discussions and provide guidance to Service Now development and implementation teams.<br><br>Preferred Technical And Professional Experience<br><br>Customer Service Management (CSM) IT Service Management (ITSM) App Engine Development Integration Hub REST/SOAP integrations Knowledge Management Performance Analytics and Reporting Flow Designer and advanced workflow automation Virtual Agent and AI capabilities Now Assist and modern Service Now platform capabilities Service Now platform governance and enterprise architecture Experience working in consulting environments and directly with clients

About Invygo<br><br>Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations.<br><br>Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth understanding of our customers' mobility needs.<br><br>Our app enables customers to own or subscribe to a car on a monthly basis without any hassle. Customers can commit for a minimum of 1 month with our monthly plans or 36 months with our Subscribe to Own service.<br><br>invygo's car subscription service is different from renting or buying a car. We offer the best of both worlds. Unlike renting, we don't require our customers to make a large deposit upfront. They can also choose the exact car model and features they want through our app, a benefit that rental companies don't offer. Buying a car comes with high up-front and maintenance costs, long-term commitment, registration and insurance charges. With invygo's Subscribe to Own plans, our customers pay an all-inclusive fee monthly without the additional paperwork and cost.<br><br>At invygo, we empower our customers to access a car with no deposit or down payment, no long-term commitment, and the option to cancel their monthly subscription plans at any time through our seamless digital platform.<br><br>About The Role<br><br>This hybrid role is designed to support both our customers and the operations team during critical moments of their journey with Invygo. You will play a key role in managing daily interactions with car dealers and customers, ensuring operational efficiency, and building strong partnerships to meet and exceed assigned KPIs.<br><br>What You Will Do as an Operation Specialist:<br><br>Escalation Support<br><br>Act as Level 1/first-line escalation point for issues within assigned processes (uploads, service requests, bookings, force collection) Escalate unresolved issues to the Operations Manager when SLA timelines are at risk Log and track escalation notes daily until resolution<br><br>Process Execution & Support<br><br>Support the new car upload process: tracking SLA milestones, dealer documentation, pricing confirmation, and pre-delivery checks Monitor booking/handover performance: on-time delivery tracking, customer feedback logging, and flagging dealer service issues Assist with idle car de-fleet monitoring — report generation, tracking inactive vehicles, coordinating dealer communication Support force collection follow-ups — dealer/customer reminders, sheet updates and call/communication cadence Dealer &; Cross-Functional Coordination Communicate with dealers on routine issues (documentation delays, availability confirmations, scheduling) Coordinate with Partnership, Pricing, and Finance teams on assigned process items, escalating to the Operations Manager for cross-functional blockers<br><br>Team Support<br><br>Support team leads and frontline Ops staff in day-to-day task execution Help maintain adherence to documented SOPsAssist with onboarding new Ops team member Reporting Maintain and update process trackers (Metabase reports, Google Sheets) for uploads, bookings, de-fleet, and collections Prepare regular status updates for the Operations Manager<br><br>What We Want:<br><br>Bachelor's degree with experience in Customer Experience (CX) or the hospitality industry Proficiency in both English and Arabic, with strong verbal and written communication skills Excellent computer skills, including experience with Office, Google Suite, or other platforms Strong troubleshooting, multitasking, and organizational abilities The ability to structure your day effectively to meet targets<br><br>What We Like:<br><br>A passion for helping people and outstanding communication skills Comfort working in a startup environment with an understanding of startup methodologies (e.g., Agile, Sprint) High attention to detail and the ability to work at a fast pace A positive, can-do attitude, taking ownership of ongoing issues and going the extra mile to solve root causes A strong team player who enjoys working both independently and collaboratively

<p>Jadeer is hiring on behalf of one of our clients, a leading multinational company specializing in industrial packaging and processing solutions, serving major manufacturers across the Middle East and North Africa region. The company is recognized globally for its innovation, operational excellence, and commitment to maintaining high standards of workplace health, safety, and employee well-being.</p><p>Role Overview</p><p>The Occupational Health &amp; Safety Consultant will provide expert guidance and operational support on all matters related to workplace health, safety, and environmental compliance. Working closely with the Country HR Representative and relevant local and global stakeholders, the consultant will support the implementation, monitoring, and continuous improvement of OHS policies, procedures, governance processes, and workplace practices. The ideal candidate should possess practical OHS experience within manufacturing, supply chain, industrial, or similarly complex operational environments, along with strong stakeholder-management, training, auditing, and reporting capabilities.</p><p>Key Responsibilities</p><p>OHS Strategy &amp; Policy Implementation</p><ul><li>Support the implementation of the country s OHS strategy in alignment with global policies and local regulatory requirements</li><li>Conduct gap analyses and recommend improvements based on legal requirements and industry best practices</li><li>Ensure OHS policies, procedures, and guidelines are effectively implemented, maintained, communicated, and understood across the organization</li><li>Support the continuous improvement of workplace health, safety, and environmental practices</li></ul><p>Risk Assessment &amp; Incident Management</p><ul><li>Conduct and support workplace risk assessments, hazard-identification activities, and job-safety analyses across relevant sites</li><li>Guide the development and follow-up of corrective and preventive action plans addressing identified risks and incidents</li><li>Support workplace incident and accident investigations, including root-cause analysis</li><li>Monitor the implementation and timely closure of agreed corrective actions</li><li>Provide practical recommendations to reduce workplace risks and prevent recurring incidents</li></ul><p>Compliance &amp; OHS Governance</p><ul><li>Support the monitoring of compliance with applicable occupational health, safety, environmental, and labour regulations</li><li>Advise stakeholders on international OHS standards, corporate safety guidelines, site requirements, and relevant industry practices</li><li>Act as a focal point for OHS governance meetings, including quarterly and monthly stakeholder meetings</li><li>Coordinate with key stakeholders before meetings to ensure readiness and the availability of required information</li><li>Prepare and circulate meeting minutes, track action points, and follow up to ensure timely closure</li><li>Maintain appropriate OHS documentation and governance records</li></ul><p>Training &amp; Safety Awareness</p><ul><li>Co-develop and deliver OHS training programmes, awareness sessions, safety briefings, and emergency drills</li><li>Support relevant teams in understanding their OHS responsibilities and required workplace practices</li><li>Promote employee engagement in workplace safety and well-being initiatives</li><li>Contribute to building and sustaining a proactive, safety-first culture</li></ul><p>Audits, Inspections &amp; Performance Reporting</p><ul><li>Conduct workplace audits, inspections, and safety tours in collaboration with project, service, facilities, and operational teams</li><li>Support the development and maintenance of OHS performance indicators, dashboards, and reporting tools</li><li>Prepare periodic OHS reports, findings, insights, and recommendations for local and global stakeholders</li><li>Monitor safety-performance trends and recommend appropriate improvement initiatives</li><li>Support internal and external OHS reviews when required</li></ul><p>Stakeholder Collaboration &amp; Special Projects</p><ul><li>Work closely with HR, facilities management, project teams, service teams, operational functions, and other key stakeholders</li><li>Provide advisory and technical support on OHS-related matters across the organization</li><li>Support OHS and employee well-being projects assigned by the relevant governance committee or Country HR Representative</li><li>Coordinate with external service providers and contractors on workplace safety requirements when applicable</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Bachelor s or Master s degree in Occupational Health and Safety, Environmental Science, Engineering, or another relevant discipline</li><li>3 5 years of relevant OHS, EHS, or workplace-safety experience</li><li>Previous experience within manufacturing, industrial, engineering, supply chain, or operational environments is highly preferred</li><li>Practical experience conducting risk assessments, workplace inspections, audits, and incident investigations</li><li>Good knowledge of local health and safety regulations and internationally recognized OHS practices</li><li>Professional certification such as NEBOSH, IOSH, ISO 45001 Lead Auditor, or an equivalent qualification is an advantage</li><li>Experience delivering safety training, awareness sessions, and emergency drills</li><li>Strong report-writing, documentation, and presentation capabilities</li><li>Good command of English and Arabic</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong communication, facilitation, and stakeholder-management skills</li><li>Ability to work independently while collaborating effectively with cross-functional and international teams</li><li>Analytical mindset with a structured and practical problem-solving approach</li><li>Strong attention to detail and the ability to follow up on multiple actions and priorities</li><li>Confidence in advising stakeholders and promoting compliance at different organizational levels</li><li>Cultural awareness and sensitivity to local workplace contexts</li><li>Commitment to employee well-being and the development of a safety-first culture</li></ul><p>Working Arrangement</p><ul><li>Work closely with the Country HR Representative as an advisory and operational support resource for OHS-related matters</li><li>Collaborate regularly with local teams, global OHS stakeholders, contractors, and external service providers</li><li>Travel to customer and operational sites for inspections, audits, meetings, and safety activities as required</li></ul><p>Location</p><p>Egypt</p><p>Regular travel to relevant customer and operational sites</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or Master s degree in Occupational Health and Safety, Environmental Science, Engineering, or another relevant discipline</li><li>3 5 years of relevant OHS, EHS, or workplace-safety experience</li><li>Previous experience within manufacturing, industrial, engineering, supply chain, or operational environments is highly preferred</li><li>Practical experience conducting risk assessments, workplace inspections, audits, and incident investigations</li><li>Good knowledge of local health and safety regulations and internationally recognized OHS practices</li><li>Professional certification such as NEBOSH, IOSH, ISO 45001 Lead Auditor, or an equivalent qualification is an advantage</li><li>Experience delivering safety training, awareness sessions, and emergency drills</li><li>Strong report-writing, documentation, and presentation capabilities</li><li>Good command of English and Arabic</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong communication, facilitation, and stakeholder-management skills</li><li>Ability to work independently while collaborating effectively with cross-functional and international teams</li><li>Analytical mindset with a structured and practical problem-solving approach</li><li>Strong attention to detail and the ability to follow up on multiple actions and priorities</li><li>Confidence in advising stakeholders and promoting compliance at different organizational levels</li><li>Cultural awareness and sensitivity to local workplace contexts</li><li>Commitment to employee well-being and the development of a safety-first culture</li></ul>

Job title: Sales Account Manager Location: Cairo, Nasr City Job Type: Full-time<br>Four Brand | The Digital Elevator is a creative marketing agency on a mission to elevate ambitious brands through innovative strategies and impactful marketing. We are looking for a proactive and results-driven Sales Account Manager who can build strong client relationships, drive new business opportunities, and ensure client satisfaction while identifying growth opportunities.<br>About the Role:As a Sales Account Manager, you will be responsible for both acquiring new clients and managing relationships with existing accounts. You'll act as a trusted advisor, understanding client needs, recommending suitable marketing solutions, and ensuring projects are aligned with business objectives. You will play a key role in driving revenue growth, increasing client retention, and expanding service adoption across our portfolio.<br>Key Responsibilities:<br>Business Development & Sales Identify and research potential clients across target industries. Generate qualified leads through networking, referrals, Linked In, cold outreach, and business partnerships. Conduct discovery meetings to understand client challenges, goals, and opportunities. Present Four Brand’s services and marketing solutions in a consultative manner. Prepare customized proposals, presentations, and quotations. Negotiate agreements and successfully close new business opportunities. Achieve monthly and quarterly sales targets.<br>Account Management Serve as the primary point of contact for assigned clients. Build long-term relationships based on trust, communication, and business value. Understand each client's objectives and ensure alignment with service delivery teams. Conduct regular client meetings and performance reviews. Manage client expectations and ensure a smooth communication flow. Monitor client satisfaction and proactively address concerns.<br>Growth & Client Retention Identify upselling and cross-selling opportunities across existing accounts. Recommend additional services that support client growth objectives. Support contract renewals and maintain strong retention rates. Track account performance and identify areas for improvement. Maintain a healthy client portfolio while maximizing account value.<br>Internal Coordination & Reporting Collaborate closely with Strategists, Media Buyers, Video Editors, Designers, and Content Teams. Ensure smooth onboarding for new clients. Clearly communicate client objectives, requirements, and expectations to internal teams. Maintain accurate records within CRM and project management systems. Track sales activities, opportunities, and client communications. Prepare weekly and monthly sales reports.<br>Requirements:<br>2+ years of experience in Sales, Business Development, Account Management, or a similar role within a marketing agency. Strong understanding of digital marketing services including:(Social Media, Content, Media Buying, Branding, Web/App Development, Media Production, etc.) Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain client relationships. Strong organizational and time-management skills. Experience using CRM and project management tools such as Zoho, Click Up, or similar platforms. Fluent Arabic speaker with strong English communication skills. Self-motivated, target-driven, and results-oriented.<br>Why Join Four Brand?<br>Work with a fast-growing creative marketing agency. Exposure to diverse industries and exciting brands. Real opportunities for career growth and leadership development. Collaborative and supportive work environment. Performance-based incentives and growth opportunities. Be part of a team that values innovation, ownership, and results.

Job title: Sales Account Manager Location: Cairo, Nasr City Job Type: Full-time<br>Four Brand | The Digital Elevator is a creative marketing agency on a mission to elevate ambitious brands through innovative strategies and impactful marketing. We are looking for a proactive and results-driven Sales Account Manager who can build strong client relationships, drive new business opportunities, and ensure client satisfaction while identifying growth opportunities.<br>About the Role:As a Sales Account Manager, you will be responsible for both acquiring new clients and managing relationships with existing accounts. You'll act as a trusted advisor, understanding client needs, recommending suitable marketing solutions, and ensuring projects are aligned with business objectives. You will play a key role in driving revenue growth, increasing client retention, and expanding service adoption across our portfolio.<br>Key Responsibilities:<br>Business Development & Sales Identify and research potential clients across target industries. Generate qualified leads through networking, referrals, Linked In, cold outreach, and business partnerships. Conduct discovery meetings to understand client challenges, goals, and opportunities. Present Four Brand’s services and marketing solutions in a consultative manner. Prepare customized proposals, presentations, and quotations. Negotiate agreements and successfully close new business opportunities. Achieve monthly and quarterly sales targets.<br>Account Management Serve as the primary point of contact for assigned clients. Build long-term relationships based on trust, communication, and business value. Understand each client's objectives and ensure alignment with service delivery teams. Conduct regular client meetings and performance reviews. Manage client expectations and ensure a smooth communication flow. Monitor client satisfaction and proactively address concerns.<br>Growth & Client Retention Identify upselling and cross-selling opportunities across existing accounts. Recommend additional services that support client growth objectives. Support contract renewals and maintain strong retention rates. Track account performance and identify areas for improvement. Maintain a healthy client portfolio while maximizing account value.<br>Internal Coordination & Reporting Collaborate closely with Strategists, Media Buyers, Video Editors, Designers, and Content Teams. Ensure smooth onboarding for new clients. Clearly communicate client objectives, requirements, and expectations to internal teams. Maintain accurate records within CRM and project management systems. Track sales activities, opportunities, and client communications. Prepare weekly and monthly sales reports.<br>Requirements:<br>2+ years of experience in Sales, Business Development, Account Management, or a similar role within a marketing agency. Strong understanding of digital marketing services including:(Social Media, Content, Media Buying, Branding, Web/App Development, Media Production, etc.) Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain client relationships. Strong organizational and time-management skills. Experience using CRM and project management tools such as Zoho, Click Up, or similar platforms. Fluent Arabic speaker with strong English communication skills. Self-motivated, target-driven, and results-oriented.<br>Why Join Four Brand?<br>Work with a fast-growing creative marketing agency. Exposure to diverse industries and exciting brands. Real opportunities for career growth and leadership development. Collaborative and supportive work environment. Performance-based incentives and growth opportunities. Be part of a team that values innovation, ownership, and results.

Job title: Sales Account Manager Location: Cairo, Nasr City Job Type: Full-time<br>Four Brand | The Digital Elevator is a creative marketing agency on a mission to elevate ambitious brands through innovative strategies and impactful marketing. We are looking for a proactive and results-driven Sales Account Manager who can build strong client relationships, drive new business opportunities, and ensure client satisfaction while identifying growth opportunities.<br>About the Role:As a Sales Account Manager, you will be responsible for both acquiring new clients and managing relationships with existing accounts. You'll act as a trusted advisor, understanding client needs, recommending suitable marketing solutions, and ensuring projects are aligned with business objectives. You will play a key role in driving revenue growth, increasing client retention, and expanding service adoption across our portfolio.<br>Key Responsibilities:<br>Business Development & Sales Identify and research potential clients across target industries. Generate qualified leads through networking, referrals, Linked In, cold outreach, and business partnerships. Conduct discovery meetings to understand client challenges, goals, and opportunities. Present Four Brand’s services and marketing solutions in a consultative manner. Prepare customized proposals, presentations, and quotations. Negotiate agreements and successfully close new business opportunities. Achieve monthly and quarterly sales targets.<br>Account Management Serve as the primary point of contact for assigned clients. Build long-term relationships based on trust, communication, and business value. Understand each client's objectives and ensure alignment with service delivery teams. Conduct regular client meetings and performance reviews. Manage client expectations and ensure a smooth communication flow. Monitor client satisfaction and proactively address concerns.<br>Growth & Client Retention Identify upselling and cross-selling opportunities across existing accounts. Recommend additional services that support client growth objectives. Support contract renewals and maintain strong retention rates. Track account performance and identify areas for improvement. Maintain a healthy client portfolio while maximizing account value.<br>Internal Coordination & Reporting Collaborate closely with Strategists, Media Buyers, Video Editors, Designers, and Content Teams. Ensure smooth onboarding for new clients. Clearly communicate client objectives, requirements, and expectations to internal teams. Maintain accurate records within CRM and project management systems. Track sales activities, opportunities, and client communications. Prepare weekly and monthly sales reports.<br>Requirements:<br>2+ years of experience in Sales, Business Development, Account Management, or a similar role within a marketing agency. Strong understanding of digital marketing services including:(Social Media, Content, Media Buying, Branding, Web/App Development, Media Production, etc.) Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain client relationships. Strong organizational and time-management skills. Experience using CRM and project management tools such as Zoho, Click Up, or similar platforms. Fluent Arabic speaker with strong English communication skills. Self-motivated, target-driven, and results-oriented.<br>Why Join Four Brand?<br>Work with a fast-growing creative marketing agency. Exposure to diverse industries and exciting brands. Real opportunities for career growth and leadership development. Collaborative and supportive work environment. Performance-based incentives and growth opportunities. Be part of a team that values innovation, ownership, and results.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p><strong>Get to know our team</strong><br>The Customer Experience Group (CEG) Technology team ensures the smooth running of information systems across a global network of multi-channel contact centers. We support colleagues across multiple sites in different countries, whether they are in the office, working remotely, or traveling, and we make sure our tools and systems enable everyone to stay connected and serve our customers effectively.</p><br><p><strong>The Opportunity</strong><br>We are looking for a results data-driven Technical Contact Center Support Specialist to join our CEG Tech team. In this role, you will support modern contact center platforms and internal tools, help resolve system and booking-related issues, and act as an escalation point for our contact center teams and partners.</p><br><p>This position primarily covers business off hours of APAC time zone.</p><br><p><strong>Job Summary</strong><br>Support the stability, efficiency, and continuous improvement of contact center operations by troubleshooting systems, managing escalations and incidents, coordinating with internal and external stakeholders, and supporting operational projects. The role serves as a key link between contact center teams, IT, Technology, Product, Operations, vendors, and partner teams.</p><br><strong>Key Responsibilities</strong><strong>1. Contact Center Support and Troubleshooting</strong><ul><li><p>Provide first-level technical and operational support to contact center through chat and email.</p><br></li><li><p>Assist with system setup, access, configuration, and troubleshooting for contact center tools and related systems.</p><br></li><li><p>Resolve issues promptly to minimize disruption to contact center operations.</p><br></li><li><p>Work with local IT teams to monitor and maintain relevant systems and take appropriate action when technical alerts or alarms occur.</p><br></li></ul><strong>2. Escalation and Incident Management</strong><ul><li>Investigate escalations related to bookings, systems, contact center tools, and operational processes.</li><li>Conduct initial root-cause analysis and provide clear, timely feedback to stakeholders.</li><li>Escalate complex issues to specialized Product, Technology, Operations, or vendor teams when required.</li><li>Act as a key escalation point and coordinator during contact center system breakdowns, technical outages, and major product incidents.</li><li>Coordinate incident resolution with internal technology, local IT, operations, and vendor teams in line with established procedures and on-call schedules.</li></ul><strong>3. System Monitoring and Continuous Improvement</strong><ul><li>Monitor contact routing and related systems to identify service disruptions, performance issues, and operational risks.</li><li>Investigate recurring problems and recommend corrective or preventive actions.</li><li>Work with external partners and vendors to implement system fixes, enhancements, and reliability improvements.</li><li>Support post-incident reviews and ensure lessons learned are incorporated into future processes and system improvements.</li></ul><strong>4. Improvement Projects and Change Support</strong><ul><li>Manage small-scale contact center improvement projects, from gathering business requirements and coordinating testing to supporting deployment and post-implementation handover.</li><li>Coordinate with relevant stakeholders to support solution design, testing, user acceptance testing, and deployment.</li><li>Validate changes after release and ensure successful handover to the responsible operational or support teams.</li><li>Communicate process and system changes clearly to affected users.</li></ul><strong>5. Documentation and Knowledge Management</strong><ul><li>Create, maintain, and update internal documentation, guidelines, standard operating procedures, and incident playbooks.</li><li>Document solutions, recurring issues, and lessons learned from historical tickets and incidents.</li><li>Ensure support materials remain accurate, clear, and accessible to agents, team leaders, and relevant support teams.</li><li>Contribute to knowledge sharing and continuous improvement across the contact center support function.</li></ul><strong>What you’ll need to succeed/Requirement</strong><ul><li>At least 2 years of experience in a contact center, IT support, or technical operations role, ideally supporting customer-facing teams or platforms.</li><li>Hands-on experience with contact center or workforce tools (for example, cloud-based contact center platforms, ticketing systems, reporting tools, or similar technologies).</li><li>Strong practical experience in basic IT troubleshooting and optimization, including familiarity with common office applications and remote work tools.</li><li>Experience working in data-centric environments, such as creating and reviewing reports, aggregating data, and using insights to identify problems and suggest solutions.</li><li>A strong analytical mindset with high attention to detail and a structured approach to problem solving, with the use of internal SQL query tools such as tableau, superset, metabase etc.</li><li>Customer service mindset with the ability to balance speed and quality when resolving issues.</li><li>Ability to work well with others, build relationships across teams, and communicate clearly with both technical and non-technical stakeholders.</li><li>Positive and open attitude, with a desire to learn, take ownership, and grow within a challenging and fast-paced environment.</li><li>Participate in an on-call or rotation schedule for incident handling (if required).</li><li>Excellent verbal and written communication skills in English.</li></ul><p><br><strong>Equal Opportunity Employer</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We may keep your application on file so that we can consider you for future vacancies, and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p>To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other company location. Agoda is not responsible for any fees related to unsolicited resumes.</p><br><p>#Cairo #Egypt</p><br><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br>&amp;nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&amp;nbsp;https://careersatagoda.com</li><li>Facebook&amp;nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&amp;nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&amp;nbsp;https://www.youtube.com/agodalife</li></ul><p>&amp;nbsp;</p><br><p><strong>Equal Opportunity Employer&amp;nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&amp;nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

Job Overview Ed-admin Africa supports international and private schools across Africa and beyond on Ed-admin, a browser-based school management platform used by more than 500 schools worldwide. As Client Success Consultant, you will look after an assigned portfolio of schools: helping them get full value from the platform, keeping them satisfied and loyal, and growing their use of it. You will report to the CEO and be trained by, and work alongside, our Client Success Manager. This is a full-time, fully remote role on an independent contractor basis, with structured product training and a clear development path. Alongside the monthly fee, the role qualifies for commission on SLA renewals, the staff profit-share scheme and a loyalty bonus, under the company's scheme rules.<br>Summary Countries: Egypt (remote; Egypt-based applicants only) Working hours: Full-time availability, 08:00-17:00 CAT (UTC+2), Monday to Friday Monthly Fee: USD 700 per month, paid in USDLanguages fluent in: English (business level, written and spoken) Date needed to Start: Immediate Engagement: Independent contractor, 24 months, renewable by agreement; 3-month initial term<br>Tasks and Responsibilities Onboarding and adoption: take schools through implementation milestones and user training so they use Ed-admin fully, including the parent, student and staff portals in the mobile app. Help build training materials where needed. Account health and retention: keep account-health records current and hold at least quarterly check-ins with every assigned school. Track adoption data to spot schools not using key modules, and escalate early any sign that a school may leave. Decision-maker relationships: build working relationships with heads of school, bursars and boards, not only day-to-day administrators. Issue and request follow-up: log client issues and feature requests, track them to resolution with the support and product teams, and keep schools informed throughout. Commercial signals: support renewals, pass upsell leads to Sales, secure testimonials and referrals, and record competitor activity you hear about. Process milestones for the clients to work toward in terms of utilising Ed-admin software to its fullest potential. Finding ways to promote the value of the product to existing clients. Assist in creating training courses and educational materials where required. To have a deep understanding of the company's products and services, and to be able to provide clients with the expertise and guidance where required. Collaborating with support consultants to get an indication of customer complaints and concerns and seek to improve the customer experience. Creating and analysing data and metrics to understand how clients are using the company's products or services, and to identify areas for improvement. To work closely with internal teams, such as sales, marketing, support and product development, to ensure that clients are receiving the support and resources they need. Aid in suggestions for product design and product development.<br>Education Essential: Diploma or equivalent in business, marketing, communications, IT or a related field Preferred: Bachelor's degree in business, marketing, communications, IT, computer science or a related field<br>Expected Work Experience Essential: 2 years in a client-facing role (customer support, customer success, account management, school administration or edtech) Preferred: Experience with a school management system or other Saa S product, ideally with international schools<br>Specific Skills/Requirements Essential:Strong written and spoken English Clear, calm written communication with senior stakeholders Confident with Google Workspace and spreadsheets Own laptop, reliable internet and backup power Able to invoice monthly and manage own tax affairs Preferred:Detail oriented and analytical Knowledge of MIS, LMS, Education, ITExperience training users or running product demonstrations Exposure to schools or clients in Sub-Saharan Africa<br>Personal characteristics Essential:Listening & Seeking to Understand Level Headedness Empathy Grit (Tenacity) Energy & Mental Fortitude Confidence Proactivity Preferred:Comfortable Working Independently & Remotely Interest in Education<br>Certifications/Licences Essential:None required Preferred:Certification in customer success, account management or project management

ABOUT ABDUL LATIF JAMEELAbdul Latif Jameel… a place to realize your potential. Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including, Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945 Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br>About The Role Support the end-to-end implementation and rollout of SAP Success Factors Employee Central across multiple countries. Working under the Senior EC Consultant, the role converts approved designs into accurate configuration, data, test, integration, cutover, and support deliverables. The initial priority is Italy, Poland, and the United Kingdom, followed by Algeria, Spain, China, and Japan. The consultant will apply the approved global template, implement assigned country requirements, raise design gaps promptly, and maintain complete evidence for review and sign-off.<br><br>KEY ACCOUNTABILITIES• Participate in discovery, fit-to-standard, localization, data, integration, security, payroll, testing, cutover, and support workshops; record requirements, actions, decisions, and open points accurately.• Configure assigned Foundation Objects, associations, picklists, Generic Objects/MDF, Corporate and HRIS Data Models, country-specific fields, effective-dated behavior, and UI elements in line with approved designs.• Configure and unit-test business rules, workflows, event reasons, event derivation, alerts, notifications, validations, and approval routing for assigned hire-to-retire processes.• Configure Position Management, organizational structures, position/job relationships, synchronization, incumbency or vacancy controls, and position-based workflows as assigned.• Configure People Profile sections, field visibility, labels, UI rules, country variants, and employee/manager experiences.• Configure Time Off and absence components where in scope, including time types, holiday calendars, work schedules, eligibility, accrual rules, workflows, and interface dependencies under senior review.• Configure Role-Based Permissions, permission groups, target populations, delegated access, and privacy controls according to the approved security design; execute positive and negative access tests.• Develop standard operational, audit, data-quality, workflow, and reconciliation reports and support Story or analytics reporting where enabled.• Maintain configuration workbooks, design traceability, release records, test evidence, issue logs, user/admin guides, and support documentation.• Support configuration promotion and release/transport activities across environments, including dependency checks, change logs, regression validation, and post-deployment verification.<br><br>Geographic Scope<br>Phase 1 — priority: Italy, Poland, United Kingdom. Configure and test assigned priority-country scope under senior guidance. Direct EC implementation exposure in one or more priority countries is strongly preferred. Phase 2 — extension: Algeria, Spain, China, Japan. Apply the approved template, support local discovery, configure validated requirements, document deviations, and support country testing and deployment.<br>QUALIFICATIONS & EXPERINCE• Bachelor’s degree (or recognized equivalent) in Information Technology, Computer Science, Engineering, or a closely related discipline is mandatory.• Current SAP Success Factors Employee Central certification is mandatory and must be valid/verifiable at the time of submission and throughout the engagement, subject to SAP certification-maintenance requirements.• Typically 4–7 years of SAP HCM and/or SAP Success Factors experience, including at least 3 years of recent hands-on Employee Central implementation and configuration experience.• Minimum two full-cycle Employee Central implementations with meaningful hands-on responsibility across configuration, data, testing, cutover, and hypercare.• Demonstrable multi-country EC delivery exposure; direct experience in Italy, Poland, and/or the United Kingdom is strongly preferred, with Algeria, Spain, China, and/or Japan advantageous.• Working knowledge of employee lifecycle processes, effective dating, organization and position data, payroll touchpoints, security, privacy, data quality, and integration concepts.• Ability to follow solution standards, manage assigned work independently, provide accurate status, meet deadlines, and escalate issues with clear evidence and options.• Professional English communication and documentation skills; relevant country language capability is advantageous.<br>Mandatory Hands-on Skills EC core - Foundation Objects; MDF/Generic Objects; Corporate and HRIS Data Models; associations; picklists; effective dating; country fields and UI configuration. Rules & workflows - Business rules; workflows; event reasons; event derivation; notifications; validations; approvals; troubleshooting and unit testing. Organization & profile - Position Management; organizational structures; People Profile; synchronization; field visibility and delegated access. Security & reporting - RBP; permission groups; target populations; privacy-aware access testing; operational, audit and reconciliation reporting. Data & testing - Migration templates; mappings; loads; validation; reconciliation; test scripts; SIT/UAT support; defect reproduction and retesting. Integration support - IAS/IPS; SAML/SSO; AD/Entra ID; OData/APIs; Integration Center; CSV/SFTP; mapping, testing, troubleshooting and runbooks. Deployment support - Release/transport tasks; cutover checklists; smoke tests; hypercare; incident analysis; documentation and knowledge transfer.<br>Preferred Skills & Certifications• Hands-on Time Off configuration experience and/or current SAP Success Factors Time Management certification.• Employee Central Payroll or SAP HCM payroll integration experience; related payroll certification is advantageous.• SAP Integration Suite / Cloud Integration familiarity and experience supporting API, Integration Center, and secure file interfaces.• Experience with Success Factors reporting/analytics, data-retention management, audit controls, and multilingual deployments.• Experience supporting change management, administrator training, end-user guidance, and transition to managed services or internal support.• Reliable delivery: plans assigned work, meets commitments, maintains accurate status, and communicates blockers before they affect milestones.• Quality mindset: tests thoroughly, checks effective-dated and country-specific behavior, documents evidence, and corrects review findings promptly.• Collaboration: works constructively with the Senior Consultant, functional peers, technical teams, vendors, country stakeholders, and business users.• Problem solving: reproduces issues, examines configuration/data/integration evidence, identifies likely causes, and proposes practical next steps.• Professional judgment: protects confidential employee data, follows governance, and escalates decisions that exceed assigned authority.<br><br>WHY JOIN ABDUL LATIF JAMEEL<br>Set up business from ground. Be part of a globally respected, family-owned organization with 80 years of pioneering history Work across diverse cultures and geographies with real international exposure Join a people-first culture built on Respect, Continuous Improvement, Pioneering Spirit, and Empowerment<br>READY TO MAKE YOUR MARK?<br>If you are ready to grow, contribute, and realize your potential within one of the region's most respected organizations — we would love to hear from you. Apply now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Work Schedule</b></p><br>Standard (Mon-Fri)<p><b>Environmental Conditions</b></p><br>Office<p><b><u>Job Description</u></b></p><br><p>Join Us as a Clinical Research Associate – Make an Impact at the Forefront of Innovation<br>We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.<br>As part of our global team, you’ll have the opportunity to perform and coordinate all aspects of the clinical monitoring and site management process. As a Clinical Research Associate, you'll conduct remote or on-site visits to assess protocol and regulatory compliance and manage required documentation. You will manage procedures and guidelines from different sponsors and/or monitoring environments (i.e., FSO, FSP, Government, etc.). Acting as a site processes specialist, you will ensure that the trial is conducted in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs to guarantee subjects' rights, well-being, and data reliability. You will ensure audit readiness and develop collaborative relationships with investigational sites. Detailed tasks and responsibilities assigned to your role are outlined in the task matrix.<br>What You’ll Do:<br>• Monitors investigator sites with a risk-based monitoring approach: applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities. Assess investigational product through physical inventory and records review. Documents observations in reports and letters in a timely manner using approved business writing standards. Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution. May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner. Conducts monitoring tasks in accordance with the approved monitoring plan. Participates in the investigator payment process. Ensures a shared responsibility with other project team members on issues/findings resolution. Investigates and follows-up on findings as applicable.<br>• Participates in investigator meetings as necessary. Identifies potential<br>• investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites. Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted. Performs trial close out and retrieval of trial materials.<br>• Ensures that required essential documents are complete and in place, according to ICH-GCP and applicable regulations. Conducts on-site file reviews as per project specifications.<br>• Provides trial status tracking and progress update reports to the Clinical Team Manager (CTM) as required. Ensures study systems are updated per agreed study conventions (e.g. Clinical Trial Management System).<br>• Facilitates effective communication between investigative sites, the client company and the PPD project team through written, oral and/or electronic contacts.<br>• Responds to company, client and applicable regulatory requirements/audits/inspections.<br>• Maintains &amp; completes administrative tasks such as expense reports and timesheets in a timely manner.<br>• Contributes to the project team by assisting in preparation of project publications/tools, and sharing ideas/suggestions with team members.<br>• Contributes to other project work and initiatives for process improvement, as required.<br>Education and Experience Requirements:<br>• Bachelor's degree in a life sciences related fieldor a Registered Nursing certification or equivalent and relevant formal academic / vocational qualification.<br>• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 1 years as a clinical research monitor) or completion of PPD Drug Development Fellowship.<br>• Valid driver's license where applicable.<br>In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.<br>Knowledge, Skills and Abilities:<br>• Proven clinical monitoring skills<br>• Demonstrated understanding of medical/therapeutic area knowledge and medical terminology<br>• Demonstrated ability to attain and maintain a working knowledge of ICH GCPs, applicable regulations and procedural documents<br>• Well-developed critical thinking skills, including but not limited to: critical mindset, in-depthinvestigation for appropriate root cause analysis and problem solving<br>• Ability to manage Risk Based Monitoring concepts and processes<br>• Good oral and written communication skills, with the ability to communicate effectively with medical personnel<br>• Ability to maintain customer focus through the utilization of good listening skills, attention to detail and the ability to perceive customers’ underlying issues<br>• Good organizational and time management skills<br>• Effective interpersonal skills<br>• Attention to detail<br>• Ability to remain flexibile and adaptable in a wide range of scenarios<br>• Ability to work in a team or independently as required<br>• Good computer skills: solid knowledge of Microsoft Office and the ability to learn appropriate software<br>• Fluency in Arabic and good English language and grammar skills<br>• Good presentation skills<br>Working Conditions and Environment:<br>• Work is performed in an office/ laboratory/clinical/and/or home office environment with exposure to electrical office equipment.<br>• Frequent drives to site locations. Frequent travel, generally 60-80% but more for some individuals. May also include extended overnight stays.<br>• Exposure to biological fluids with potential exposure to infectious organisms.<br>• Personal protective equipment required such as protective eyewear, garments and gloves.<br>• Exposure to fluctuating and/or extreme temperatures on rare occasions</p><br> </div>

Job title: Sales Account Manager Location: Cairo, Nasr City Job Type: Full-time<br>Four Brand | The Digital Elevator is a creative marketing agency on a mission to elevate ambitious brands through innovative strategies and impactful marketing. We are looking for a proactive and results-driven Sales Account Manager who can build strong client relationships, drive new business opportunities, and ensure client satisfaction while identifying growth opportunities.<br>About the Role:As a Sales Account Manager, you will be responsible for both acquiring new clients and managing relationships with existing accounts. You'll act as a trusted advisor, understanding client needs, recommending suitable marketing solutions, and ensuring projects are aligned with business objectives. You will play a key role in driving revenue growth, increasing client retention, and expanding service adoption across our portfolio.<br>Key Responsibilities:<br>Business Development & Sales Identify and research potential clients across target industries. Generate qualified leads through networking, referrals, Linked In, cold outreach, and business partnerships. Conduct discovery meetings to understand client challenges, goals, and opportunities. Present Four Brand’s services and marketing solutions in a consultative manner. Prepare customized proposals, presentations, and quotations. Negotiate agreements and successfully close new business opportunities. Achieve monthly and quarterly sales targets.<br>Account Management Serve as the primary point of contact for assigned clients. Build long-term relationships based on trust, communication, and business value. Understand each client's objectives and ensure alignment with service delivery teams. Conduct regular client meetings and performance reviews. Manage client expectations and ensure a smooth communication flow. Monitor client satisfaction and proactively address concerns.<br>Growth & Client Retention Identify upselling and cross-selling opportunities across existing accounts. Recommend additional services that support client growth objectives. Support contract renewals and maintain strong retention rates. Track account performance and identify areas for improvement. Maintain a healthy client portfolio while maximizing account value.<br>Internal Coordination & Reporting Collaborate closely with Strategists, Media Buyers, Video Editors, Designers, and Content Teams. Ensure smooth onboarding for new clients. Clearly communicate client objectives, requirements, and expectations to internal teams. Maintain accurate records within CRM and project management systems. Track sales activities, opportunities, and client communications. Prepare weekly and monthly sales reports.<br>Requirements:<br>2+ years of experience in Sales, Business Development, Account Management, or a similar role within a marketing agency. Strong understanding of digital marketing services including:(Social Media, Content, Media Buying, Branding, Web/App Development, Media Production, etc.) Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain client relationships. Strong organizational and time-management skills. Experience using CRM and project management tools such as Zoho, Click Up, or similar platforms. Fluent Arabic speaker with strong English communication skills. Self-motivated, target-driven, and results-oriented.<br>Why Join Four Brand?<br>Work with a fast-growing creative marketing agency. Exposure to diverse industries and exciting brands. Real opportunities for career growth and leadership development. Collaborative and supportive work environment. Performance-based incentives and growth opportunities. Be part of a team that values innovation, ownership, and results.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1. JOB DETAILS:</strong></p><br><p>Position Title: Senior Finance Consultant</p><br><p>Grade: </p><br><p>Reports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ERP Manager</p><br><p>Business Line/ Department: Solutions/IT</p><br><p><strong>2. JOB DIMENSIONS:</strong></p><br><p>Number of Staff Supervised (Direct Reports):&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As per approved OS</p><br><p>Financial Responsibility:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><br><p><strong>3. JOB PURPOSE: </strong></p><br><p>&nbsp;The Job Holder is Responsible to Provides expert functional consulting for D365 Finance &amp; Operations Finance modules at Almanea, leading configuration, implementation, and support of Financial Management, Accounts Payable/Receivable, Fixed Assets, Budgeting, and Financial Reporting capabilities.</p><br><p><strong>4. Job Deliverables - Accountability</strong></p><br><p>Description</p><br><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deliverables</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Finance business requirements &amp; process analysis (GL, AP, AR, Fixed Assets, Tax)</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Functional design documents (FDDs) &amp; ERP configuration specifications</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fit-Gap analysis reports (standard ERP vs customization)</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data migration &amp; financial data validation reports (balances, transactions)</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; UAT testing results &amp; business sign-off documentation</p><br><p><strong>5. Know How (applying of knowledge &amp; skills in job tasks)</strong></p><br><p><strong>Description</strong></p><br><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ………. Duties</p><br><p>Finance Module Expertise</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead configuration and implementation of D365 F&amp;O Financial Management modules.</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide expert guidance on chart of accounts design, financial dimensions, and reporting structures.</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage period-end and year-end close processes in D365 Finance.</p><br><p>&nbsp;Business Requirements &amp; Design</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct requirements workshops with Almanea Finance teams.</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Produce functional specifications and configuration guides for Finance modules.</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead UAT and end-user training for Finance workstreams.</p><br><p>&nbsp; Ongoing Support &amp; Optimisation</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide L2/L3 support for Finance module issues.</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and implement Finance process improvements and system optimization.</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep current with D365 Finance feature updates and assess impact for Almanea.</p><br><p>Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.</p><br> </div>

About Accenture<br><br>Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovative-led company with approximately 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.<br><br>Job Summary:<br><br>Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following:<br><br>Key Responsibilities<br><br>Although no two days at Accenture are the same, as a Change Management Consultant in our T&O practice, a typical day might include:<br><br><br>Defining Change Management strategies to address stakeholders’ challenges and expectations, supporting business transformational change programs.<br>Utilizing social and digital technologies in change management and communications.<br>Supporting clients in developing change capability for agile transformation.<br>Co-creating solutions, conducting user review sessions, and managing stakeholder agreement meetings.<br>Performing Change Management Impact Analysis and establishing treatment plans.<br>Facilitating transitions to new work methodologies using targeted change interventions.<br>Designing strategies for sustained behavior shift and guiding culture transformation.<br>Implementing Change Measurement activities utilizing tools such as Change Readiness platforms.<br>Participating in enterprise-wide transformation programs with functional teams.<br>Collaborating within dynamic, international teams with English as the common language.<br>Coaching and mentoring junior team members while promoting innovation and thought leadership in areas like Cyber Security and Intelligent Automation.<br>Engaging in practice-building efforts, including team, capability, and community development.<br>Supporting solutioning and proposal development aligned to specific geographies or markets.<br>Conducting global travel to prestigious client sites as part of large-scale transformation initiatives.<br><br><br>Qualifications Required<br><br><br>MBA/master’s degree.<br>Demonstrated years of experience in change management programs (e.g., stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support, and business readiness).<br>Familiarity with ERP implementations, technology transformations, cloud-based solutions, Intelligent Automation setups, Shared Service frameworks, and experience in Cyber Security education and awareness is a bonus.<br>Strong ability to define and articulate business value through recommendations and strategies.<br>Skilled in data interpretation, working with analytic models, and advancing technology tools (e.g., cloud HR, behavior change packages, immersive learning).<br>Proficiency in managing stakeholders within multicultural, global environments.<br>Language capabilities: Proficient in English and Arabic (written and verbal).<br><br><br>Your Winning Qualities<br><br><br>Leadership qualities: Able to build relationships seamlessly with clients and colleagues.<br>Collaborative team player: Enjoys intellectual stimulation from global teamwork.<br>Determination: Thrives on challenges and overcoming obstacles to deliver results.<br>Digitally adept: Always curious, embracing learning opportunities.<br>Communication expertise: Strong written and verbal skills.<br>Travel readiness: Willingness to travel internationally, sometimes up to 80%, for onsite client engagements across the Middle East or globally.<br><br><br>Why join us?<br><br><br>We offer a transparent, fast paced career progression, with a focus on your strengths and continuous coaching from senior colleagues<br>You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools<br>Flexible work arrangements and a range of benefits including competitive rewards<br>You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends<br>You will also have opportunities to make a difference to the communities in which we work and live<br><br><br>Next Steps<br><br>If this sounds like the ideal role, career and company for you, click below to apply.<br><br>To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.<br><br>Accenture Middle East: Linked In, Instagram, Facebook, Twitter, You Tube

Job Description<br><br>SAP MM / EWM / Ariba Consultant<br><br>Role Overview<br><br>We are looking for an experienced SAP MM / EWM / Ariba Consultant to join our global team and support SAP S/4HANA initiatives across procurement, materials management, supplier management, and warehouse processes. The role will be responsible for understanding business requirements, designing functional solutions, supporting implementations, and resolving complex business and system issues.<br><br>Core Experience<br><br>Strong hands-on experience with SAP Materials Management (MM) and Procurement processes, including:Purchase Requisitions Purchase Orders Goods Receipts Invoice Verification Inventory Management Strong experience with SAP Ariba, including procurement processes and integration with SAP S/4HANA. Good knowledge of SAP Ariba Buying, Guided Buying, Catalogs, and Supplier Management. Experience with SAP EWM and integration with SAP MM and Procurement processes. Strong experience working with SAP S/4HANA environments. Experience with Supplier/Vendor Master Data, Source Lists, Approved Vendor Lists, and supplier onboarding. Strong understanding of Source-to-Pay / Procure-to-Pay processes. Experience with:Release strategies and approval workflows Contract management Procurement catalogs Mass upload processes Supplier management Procurement automation Strong integration experience between SAP MM, SAP Ariba, SAP EWM, SAP FI, and other relevant SAP modules/systems. Good understanding of warehouse, inventory, and procurement processes and their integration. Understanding of procurement best practices, spend management, and process optimization.<br>Key Responsibilities<br><br>Analyze business requirements and translate them into effective SAP MM, Ariba, and EWM solutions. Participate in SAP S/4HANA implementation, rollout, enhancement, and support projects. Design, configure, and support SAP MM and relevant Ariba/EWM processes. Support the integration of SAP Ariba with SAP S/4HANA, including procurement, supplier, purchasing, and invoice-related processes. Work closely with business stakeholders to understand procurement, supplier, inventory, and warehouse requirements. Participate in blueprinting and solution design activities. Prepare functional specifications for RICEFW developments. Develop test scenarios, test scripts, user documentation, and help manuals. Support integration testing across SAP MM, Ariba, EWM, Finance, and other systems. Perform root cause analysis and resolve complex procurement, supplier, inventory, and warehouse-related issues. Support business users during testing, deployment, and post-go-live activities. Identify opportunities to improve procurement processes through SAP standard functionality, Ariba capabilities, and best practices. Work effectively with globally distributed teams and stakeholders. Manage multiple priorities while maintaining ownership of assigned deliverables.<br><br>Required Experience & Competencies<br><br>5+ Years of experience in SAP MM / Procurement consulting. Strong hands-on experience with SAP S/4HANA. Proven experience with SAP Ariba and S/4HANA integration. Experience with SAP EWM and MM/EWM integration. Experience in large-scale SAP implementations, rollouts, or transformation projects. Strong experience in blueprinting, solution design, configuration, testing, and functional documentation. Experience preparing functional specifications, test scripts, and user documentation. Strong analytical and problem-solving skills with the ability to perform detailed root cause analysis. Ability to communicate directly with business users and translate business requirements into SAP solutions. Strong understanding of procurement, supplier, inventory, and warehouse processes from the client's perspective. Ability to work effectively in a global, multicultural team environment. Strong stakeholder management and communication skills. Results-oriented with a strong sense of ownership and accountability. Ability to manage multiple tasks, priorities, and stakeholder expectations simultaneously. Strong functional knowledge of SAP MM, Procurement, Ariba, and EWM.<br><br>Preferred Qualifications<br><br>SAP certification in MM, EWM, Ariba, or S/4HANA. Experience with SAP Ariba Buying, Guided Buying, Sourcing, Contracts, or Supplier Management. Experience in global SAP rollouts or transformation programs. Experience working with international clients and distributed delivery teams. Knowledge of procurement analytics, spend analysis, and process optimization.<br><br>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.<br><br>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.</p> <p>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p> <h4>What you’ll do</h4> <ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul> <h4>Who you are</h4> <ul> <li>You have experience working in a customer-facing support function, preferably within IT.</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About TJM Labs TJM Labs is building the digital workforce for pharmacy.<br> Pharmacies are being asked to do more with fewer resources.<br> Prescription volumes are growing, margins are tightening, and talented pharmacy teams spend too much of their day on repetitive operational work.<br> We're changing that.<br> TJM Labs builds AI-powered automation designed specifically for pharmacy.<br> Our technology works within the systems pharmacies already use to automate repetitive workflows and create more capacity for pharmacists and pharmacy technicians to focus on the work that actually requires them.<br> As our customer base grows, we need people who can help pharmacies get answers quickly, understand when something isn't working as expected, and connect what the customer is experiencing with the technical teams who can solve it.<br> About the Role We're looking for a Pharmacy Bot Support Specialist to provide responsive, thoughtful day-to-day support to pharmacies using TJM automation.<br> You'll work as part of a customer pod alongside Customer Success Managers, Implementation Leads, and technical teams.<br> This is not an account ownership role.<br> You won't own the customer relationship, customer strategy, or implementation project.<br> Instead, you'll be one of the first people our pharmacy customers turn to when they have a question, need help, or tell us, 'The bot isn't doing what we expected.<br>' Your job is to figure out what that actually means.<br> Sometimes the answer will be straightforward.<br> Other times, you'll need to ask questions, understand the pharmacy workflow, gather examples, look at system information, reproduce the behavior, and document what you've learned so our technical teams can investigate efficiently.<br> You don't need to be an engineer.<br> You do need to be technically curious, comfortable troubleshooting, an excellent communicator, and willing to keep asking questions until you understand what's actually happening.<br> What You'll Do 1.<br> Be a Responsive First Point of Support You'll help manage incoming day-to-day communication from pharmacy customers across our support channels.<br> Respond promptly and professionally to customer questions and reported issues.<br> Ask thoughtful follow-up questions to understand exactly what the customer is experiencing.<br> Gather the information needed to determine whether something is a question, training issue, workflow issue, configuration issue, product issue, or potential defect.<br> Help customers resolve issues that can be addressed without engineering involvement.<br> Set clear expectations about what happens next when additional investigation is required.<br> Keep customers updated rather than leaving them wondering whether anyone is working on their issue.<br> Close the loop once an issue has been resolved.<br> You won't be expected to have every answer.<br> You will be expected to take responsibility for getting the information to the right person and making sure the question doesn't disappear.<br> 2. Investigate Before You Escalate One of the most important parts of this role is turning a customer-reported problem into something our technical teams can efficiently investigate.<br> Ask targeted questions about what happened before, during, and after the reported issue.<br> Gather specific examples, timestamps, prescription or workflow context, screenshots, and other appropriate information.<br> Understand what the customer expected to happen versus what actually happened.<br> Review available system activity, configurations, logs, and other troubleshooting information.<br> Attempt to reproduce reported behavior when appropriate.<br> Determine whether the issue affects one scenario or a broader workflow.<br> Check known issues and available documentation before escalating.<br> Document what you've already investigated so another team doesn't have to start from zero.<br> Your goal is to make sure engineering spends its time solving technical problems rather than trying to figure out what the problem is.<br> 3. Create Excellent Technical Support Tickets When an issue needs to move to engineering or another technical team, you'll make sure they receive a clear, actionable ticket.<br> What is happening — and what should be happening instead?<br> Which pharmacy and workflow are affected?<br> When did it happen, and is it reproducible?<br> What specific examples demonstrate the problem?<br> What troubleshooting has already been completed?<br> Is there a workaround, and how is this affecting the pharmacy's operation?<br> A great escalation means the technical team can begin investigating without immediately coming back for basic information.<br> 4. Understand the Pharmacy Behind the Problem Software support at TJM requires more than understanding software.<br> You need to understand pharmacy.<br> Use your knowledge of pharmacy operations and pharmacy management systems to put customer questions into context.<br> Learn how each customer's TJM automation fits into its pharmacy operation and use that understanding to troubleshoot more effectively.<br> 5. Communicate Clearly Through Resolution Great support isn't only about solving the problem.<br> It's also about what the customer experiences while we're solving it.<br> Explain technical information in clear, plain language.<br> Provide updates while issues are being investigated.<br> Avoid making promises before you have the information to make them.<br> Let customers know what we need from them and why.<br> Communicate internally when an issue may have broader customer impact.<br> Bring in the Implementation Lead or CSM when an issue crosses into their area of ownership.<br> Help diffuse frustration through responsiveness, empathy, and clear communication.<br> Confirm that the customer is actually seeing the expected behavior before considering an issue resolved.<br> 6. Know When to Pull in the Pod You'll work closely with Customer Success Managers and Implementation Leads, but each role has a different job.<br> Customer Success Managers own the strategic customer relationship, overall customer health, and escalations.<br> Implementation Leads own the day-to-day execution of implementations, including workflow documentation, implementation requirements, stakeholder coordination, QA, and go-live.<br> Pharmacy Bot Support Specialists provide day-to-day product support, investigate reported problems, gather the information needed to troubleshoot them, resolve what they can, and create high-quality escalations when technical assistance is required.<br> 7. Help Us Spot Patterns Individual support conversations can tell us a lot about our product.<br> Issues that appear repeatedly across customers.<br> Areas where customers consistently need additional training.<br> Workflows that generate frequent questions.<br> Product behavior that creates confusion.<br> Documentation or support resources we should improve.<br> Potential product enhancements.<br> Opportunities to prevent future support issues.<br> What We Offer Remote-first work environment The opportunity to work at the intersection of pharmacy, healthcare, and AI Meaningful opportunity to learn and grow as TJM Labs continues to scale What We're Looking For 2+ years of experience working in a pharmacy environment, such as retail, specialty, mail-order, hospital, long-term care, or compounding.<br> Hands-on familiarity with pharmacy workflows and pharmacy management systems.<br> Technical curiosity and a genuine interest in figuring out how things work.<br> A methodical approach to problems and excellent follow-up questions.<br> Clear writing and the ability to document details someone else needs to act.<br> Patience and professionalism when someone is frustrated.<br> Strong attention to detail and the ability to manage multiple customer questions and support issues.<br> Comfort working independently in a remote environment, screen sharing, video meetings, and learning new software.<br> Understanding of the importance of appropriately handling PHI and other sensitive healthcare information.<br> Pharmacy Technician Experience Is Highly Desired Current or previous pharmacy technician experience is highly desired.<br> Registered or certified pharmacy technicians are strongly encouraged to apply.<br> If you've worked in a pharmacy, you understand that 'the prescription didn't process correctly' could mean a dozen different things, and you know the questions to ask before deciding something is actually wrong with the pharmacy management system.<br> Pharmacy Management System Experience Hands-on familiarity with pharmacy management systems is required for this role.<br> Experience with systems such as PioneerRx, PrimeRx, Rx30, Computer-Rx, FrameworkLTC, QS/1, or similar pharmacy management platforms is particularly valuable.<br> Nice to Have Previous software or technical support experience.<br> Experience training pharmacy staff on technology or workflows.<br> Experience supporting software implementations.<br> Familiarity with Jira, Zendesk, ServiceNow, or similar tools.<br> Experience reviewing logs, configurations, or system activity.<br> Basic familiarity with Windows, networking, integrations, or software troubleshooting.<br> Experience with healthcare technology, workflow automation, or AI-powered technology.<br> Experience in specialty, compounding, long-term care, mail-order, or high-volume retail pharmacy.<br> What You Don't Need You don't need to know how to code.<br> You don't need to be an engineer.<br> You don't need to be a project manager.<br> You don't need to own a book of business.<br> You don't need previous experience working with AI.<br> You don't need to arrive knowing TJM's technology.<br> You do need to understand pharmacy, enjoy technology, communicate exceptionally well, and be curious enough to keep digging when the first answer doesn't make sense.<br> We'll teach you the rest.<br> You'll Probably Love This Role If.<br>.. Someone saying 'it's broken' immediately makes you want to know exactly what they were doing when it broke.<br> You're the person in the pharmacy people call over when something weird happens with the computer.<br> You ask, 'Can you show me?<br>' a lot. You enjoy figuring out why something happened almost as much as fixing it.<br> You know that 'it happens all the time' is not quite enough information to troubleshoot a problem.<br> You can talk comfortably with a pharmacy technician one minute and clearly document the same issue for an engineer the next.<br> You don't throw an issue over the fence to engineering and consider your job done.<br> There's something deeply satisfying to you about finally figuring out why the weird thing was happening.<br> Why TJM Labs You'll join a fast-growing company working on a very real problem in healthcare.<br> You'll see our automation working inside real pharmacies and taking repetitive work off the shoulders of pharmacists and pharmacy technicians.<br> For the right person, this can be a path from using pharmacy technology every day to becoming someone who helps shape how that technology works for pharmacies.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Optimizing multi-hazard early warning (MHEW) capabilities, ensuring that Djibouti Government can effectively leverage climate and risk data to protect communities and mitigate disaster impacts.<br> Work Location<br>Home Based<br> Expected duration<br>1Oct2026 - 31Mar2027<br> Duties and Responsibilities<br>Established in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over than 160 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. In the context of the UN Secretary-Generals initiative on Early Warnings for All (EW4All), the CREWS endorsed a project to strengthen the capacity of Djiboutian authorities to produce, deliver, and disseminate Multi-hazards Early Warning Systems. This project is implemented by the CREWS implementing partners World Meteorological Organization (WMO) and UNDRR in collaboration with the Djibouti National Meteorological Agency (ANM), Djibouti Center for Scientific Studies and Research (CERD) and the Executive Secretariat for Risk and Disaster Management (SEGRC). The project was launched in 2024 and has significantly strengthened disaster risk knowledge among national and sub national authorities. It already enhanced skills in applying risk data for multi hazard early warning systems (MHEWS), improved national capacities to identify gaps in managing hazard, exposure, vulnerability, and impact data, and reinforced coordination mechanisms. The planned consultancy will support the coordination and implementation of UNDRR’s CREWS project activities ensuring alignment between other disaster risk reduction and early warning activities and will in addition reinforce the capacity of the national early warning systems initiative. Duties and Responsibilities This national consultancy will be home-based and will work in close collaboration with the office of the Sendai Framework focal point for Djibouti, the Executive Secretariat of Disaster Risk Management (SEGRC), under the supervision of the Chief of UNDRR’s Regional Office for the Arab States (ROAS). The national consultant will support the implementation, monitoring and evaluation of the CREWS Djibouti project, ensuring alignment with ongoing and planned disaster risk reduction and early warning activities in Djibouti. - Coordinates CREWS Djibouti project activities in close collaboration with UNDRR ROAS, SEGRC, and other relevant government and non-governmental partners, as well as the Resident Coordinator’s Office, the United Nations Country Team and Resident Coordinator Office in Djibouti. - Support the national coordination mechanism for EW4All in Djibouti which is led by SEGRC. - Provides substantive support for disaster risk reduction policy coordination, including the review and analysis of emerging development issues and trends in Djibouti. - Assists in organizing and facilitating workshops, trainings and meetings in Djibouti, in collaboration with the UNDRR ROAS, SEGRC and other implementing partners. - Organizes regular coordination and monitoring meetings at technical involving relevant partners as well as CREWS project Steering Committee meetings to ensure an efficient implementation of the project and alignment with other disaster risk reduction and early warning activities. - In close coordination with UNDP, supports data and risk analysis activities and assists implementing partners to establish the situation room by coordinating a knowledge exchange between ICPAC and SEGRC. - Supports the organization of a SIMEX exercise involving all relevant partners in Djibouti to text the operation of the national and subregional simulation rooms. - Contributes to the preparation of various written outputs, e.g. project narrative reports, draft background papers, concept notes and agendas, analytical notes, sections of reports and studies, inputs to publications for CREWS Djibouti project. - Coordinates and provides operational and substantive support to consultative and other meetings, conferences and related events, including proposing agenda topics, identifying and proposing participants, preparing background documents and presentations, handling logistical arrangements, and supporting follow-up actions, as required. - Supports the consultant that will develop the Terms of Reference of the National DRR platform by providing relevant inputs and engaging relevant counterparts. - Assist in preparing a disaster risk reduction impact story for Djibouti for national, regional and global dissemination. The following deliverables are expected from the assignment: 1. Inception and monthly progress reports on achievements and challenges using the format shared by UNDRR. It is expected that the progress reports include evidence for example, list of participation of events, consultations, simulation exercise, impact story to demonstrate that relevant partners engaged and other project related activities, and list of written inputs provided and contributions drafted to reports. 2. At least three (additional two) national workshops organized, including on (1) launching the early warning mechanism, (2) reviewing the gender-responsive and disability inclusive DRR guidance, (3) the validation of the multi-dimensional risk analysis, (4) the project validation workshop and well as the (5) consultation of the Terms of Reference of the National DRR Platform. 3. Technical coordination meetings organized on a monthly basis and Steering Committee meetings twice a year. The deliverables should be presented so that they are understandable, useful and relevant for the above-listed audiences.<br> Qualifications/special skills<br>• Advanced university degree (Master's degree or equivalent) in information systems, information technologies, computer science, disaster and emergency management, or related area is required is required. • A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. • A minimum of five (5) years of progressively responsible experience in disaster risk reduction, early warning systems and working with multiple partners and stakeholders is required; • A minimum of three (3) years of experience in project coordination, conducting consultation processes and organization of events is required; Confirmed expertise in risk and disaster management is required, with significant national-level experience; • Experience in managing disaster risk data sets and understanding of risk analysis is desired; • Experience in Microsoft Office Applications is required.<br> Languages<br>• English and French are the working languages of the United Nations Secretariat. For this job opening, Fluency in spoken and written English and French is required. Knowledge of Arabic is desired. The official United Nations Secretariat languages: Arabic, Chinese, English, French, Russian and Spanish.<br> Additional Information<br>Due to the high volume of applications received, only successful candidates will be contacted.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>