Ophthalmology Jobs in Egypt

???? Location: New Cairo – On-site???? Company: University Assist???? Employment: Full-time<br>About the Role<br>University Assist is looking for a confident and results-driven Sales Consultant to join our Student Recruitment team.<br>This is a sales-focused role where you will communicate with students and parents through phone calls, Whats App, and face-to-face meetings at our office, understand their study goals, present our services, handle objections, and follow up until they become clients.<br>You will also represent University Assist during our regular education events, university fairs, school visits, and other student recruitment activities.<br>Experience in the education, study abroad, training, EdTech, or educational consultancy sector is preferred, but strong sales, communication, and closing skills are more important.<br>What You'll Do<br>Contact and follow up with new leads through phone calls and Whats App Conduct face-to-face meetings with students and parents at our office Understand students' study goals, qualifications, and concerns Present University Assist's services clearly and confidently Handle questions and sales objections Follow up consistently and convert qualified leads into clients Maintain accurate lead and follow-up records on the CRMAchieve individual sales and conversion targets Attend and represent University Assist at education fairs, events, and school visits Engage directly with students during recruitment activities Coordinate with the Admissions Team after the student signs up<br>Who We're Looking For<br>Strong sales, persuasion, and closing skills Confident communicating both over the phone and face-to-face Previous experience in sales, telesales, inside sales, or B2C sales Comfortable meeting and speaking with students and parents Strong follow-up skills and ability to manage multiple leads Target-driven and motivated by results Good communication and interpersonal skills Good English Bachelor's degree Comfortable attending events and school visits when required<br>Previous experience in education, study abroad, training, or educational consultancy is a strong advantage, but not mandatory.<br>What We Offer<br>Fixed salary + performance-based incentives Qualified leads provided by the company Training on our services, destinations, and study options Regular participation in education fairs, events, and school activities Clear sales targets and commission structure Career growth opportunities within University Assist Young and collaborative working environment<br>Important<br>This is not a customer service or purely advisory position.<br>We are looking for someone who enjoys sales, is comfortable speaking with people both on the phone and in person, follows up consistently, and knows how to move an interested lead toward a decision.<br>If you're confident, persuasive, target-driven, and enjoy working directly with students, we'd like to hear from you.

Company Overview<br><br>Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.<br><br>Position Overview<br><br>Join our team in Cairo as an IC Design Consultant and become a trusted technical advisor to our customers. You'll support the adoption and deployment of Siemens' Calibre technologies in the design of complex integrated circuits, helping customers meet their technical objectives. Working alongside a collaborative team, you'll employ various tools and techniques to support the development and enablement of Calibre physical verification flows. This role offers an excellent opportunity to grow your expertise in semiconductor design while building strong customer relationships and making a direct impact on product success.<br><br>Key Responsibilities<br><br>Deliver consulting services covering a broad range of physical verification activities and customer objectives Enable customer adoption of the full capabilities of Calibre EDA software and methodologies Effectively communicate how Siemens' products and services address customer technical objectives Build and maintain strong, positive relationships with customers through technical excellence and responsiveness Collaborate with team members to ensure mutual success and knowledge sharing Travel to customer sites for short or long durations to provide on-site technical support and training<br><br>Qualifications<br><br>Required:<br><br>Bachelor's degree (B. Sc.) in Electronics and Communication Engineering or related field - or equivalent Knowledge of Backend Layout Design and Verification Familiarity with Siemens' Physical Verification tools (Calibre DRC/LVS/x RC/PERC) Programming experience in Linux and Python Ability to travel and work at customer sites for extended periods Strong communication skills, including the ability to present ideas and share knowledge effectively<br><br>Preferred:<br><br>Experience in a similar consulting or application engineering role Experience with semiconductor manufacturing processes Knowledge of advanced verification methodologies<br><br>Why Us<br><br>At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!<br><br>Our Benefits & Rewards<br><br>The total cash compensation range for this position is USD 23,600 to USD 84,500 with 20% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/<br><br>Diversity & Inclusion<br><br>We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.<br><br>Siemens Software. Transform the Everyday

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1. JOB DETAILS:</strong></p><br><p>Position Title: Senior Supply Chain Consultant</p><br><p>Grade: </p><br><p>Reports to: ERP Manager</p><br><p>Business Line/ Department: Solutions/IT</p><br><p><strong>2. JOB DIMENSIONS:</strong></p><br><p>Number of Staff Supervised (Direct Reports): As per approved OS</p><br><p>Financial Responsibility: </p><br><p><strong>3. JOB PURPOSE: </strong></p><br><p> The Job Holder is Responsible to Leads functional consulting for D365 Supply Chain Management modules at Almanea, covering procurement, inventory management, warehousing, and logistics to support Almanea’s retail supply chain operations.</p><br><p><strong>4. Job Deliverables - Accountability</strong></p><br><p>Description</p><br><p> Deliverables</p><br><p>­ Supply chain business process analysis (Procurement, Inventory, Warehouse, Logistics – current &amp; future state)</p><br><p>­ Functional design documents (FDDs) for supply chain modules (P2P, inventory, warehouse, planning)</p><br><p>­ Fit-Ga analysis reports (ERP standard vs supply chain requirements)</p><br><p>­ Configuration &amp; solution setups (procurement, inventory, warehouse workflows) </p><br><p>­ Data migration &amp; validation reports (inventory, suppliers, transactions)</p><br><p>­ UAT testing results &amp; business sign-off (end-to-end supply chain validation)</p><br><p><strong>5. Know How (applying of knowledge &amp; skills in job tasks)</strong></p><br><p><strong>Description</strong></p><br><p> ………. Duties</p><br><p>SCM Module Expertise</p><br><p>• Lead configuration and implementation of D365 F&amp;O Supply Chain modules: Procurement, Inventory, WMS, and Transportation Management.</p><br><p>• Design and optimize supply chain processes for Almanea’s retail and distribution operations.</p><br><p>• Govern data migration and master data management for supply chain entities.</p><br><p> Business Requirements &amp; Design</p><br><p>• Conduct requirements workshops with Supply Chain, Logistics, and Buying teams.</p><br><p>• Produce functional specifications and process flow documentation.</p><br><p>• Lead UAT and training for supply chain module workstreams.</p><br> </div>

ABOUT ABDUL LATIF JAMEEL<br>Abdul Latif Jameel… a place to realize your potential. Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including, Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945 Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br>About The Role<br>Lead the end-to-end design, configuration, deployment, and stabilization of SAP Success Factors Performance & Goals across a multi-country rollout. The consultant will own solution quality from global-template decisions through localized performance cycles, testing, launch, hypercare, and transition to support while remaining personally hands-on in the system. The initial priority is Italy, Poland, and the United Kingdom, followed by Algeria, Spain, China, and Japan. The role will create a consistent global performance framework while accommodating approved local language, calendar, employee-relations, privacy, regulatory, and operating-model requirements.<br>KEY ACCOUNTABILITIESOwn the Performance & Goals workstream across discovery, fit-to-standard and localization workshops, solution design, configuration, integration, testing, production launch, cutover, hypercare, and transition to support. Translate the global talent and performance philosophy into a scalable system template, clearly separating globally governed standards from justified country or business-unit variations. Facilitate workshops with HR, talent, business leaders, IT, HR operations, legal, privacy, security, employee-relations/works-council representatives, and local country teams. Provide design authority for performance cycles, goal-setting processes, review populations, rating governance, timelines, form routing, completion controls, and user experience. Personally configure and troubleshoot the module rather than delegating all system work to junior resources or technical administrators. Manage scope, design decisions, dependencies, risks, defects, readiness criteria, and stakeholder approvals for each rollout wave. Plan and control configuration promotion and release management across environments, including instance synchronization/Configuration Center where applicable, dependencies, regression impact, release notes, and rollback considerations. Produce high-quality functional and technical documentation, configuration workbooks, test evidence, operating procedures, support guides, and knowledge-transfer materials.<br>Geographic Scope<br>Phase 1 — priority: Italy, Poland, United Kingdom. Immediate design authority and hands-on configuration of the global framework and priority-country performance cycles. Recent delivery evidence in these countries is strongly preferred. Phase 2 — extension: Algeria, Spain, China, Japan. Extend the approved template with validated local language, calendar, privacy, works-council/employee-relations, regulatory, process, and reporting requirements.<br>QUALIFICATIONS & EXPERINCE<br>Bachelor’s degree (or recognized equivalent) in Information Technology, Computer Science, Engineering, or a closely related discipline is mandatory. Current SAP Success Factors Performance & Goals certification is mandatory and must be valid/verifiable at the time of submission and throughout the engagement, subject to SAP certification-maintenance requirements.8–12+ years of SAP HCM and/or SAP Success Factors experience, including at least 5 years of deep, recent Performance & Goals implementation experience. Minimum four full-cycle Performance & Goals implementations, including at least two delivered as the hands-on module lead or senior solution/configuration lead. Demonstrable multi-country production deployments; experience in Italy, Poland, and the United Kingdom is strongly preferred, with additional experience in Algeria, Spain, China, and/or Japan advantageous. Strong understanding of performance-management operating models, goal governance, competency frameworks, rating methodology, effective-dated employee populations, security, privacy, reporting, and auditability. Proven ability to work directly with HR/talent leaders, IT, HR operations, legal, privacy, security, employee representatives, executives, local country teams, and third-party vendors. Professional English communication and documentation skills; relevant Italian, Polish, Spanish, Arabic, Chinese, or Japanese language capability is advantageous. Ability to travel to rollout locations and work across European and Asian time zones as agreed for the engagement.<br>Mandatory Delivery Skills Goal Management Goal-plan templates; fields; states; categories; weights; permissions; goal libraries; alignment/cascading; team/shared goals; imports and validations. Performance forms Form templates; sections; rating scales; calculations; route maps; permissions; signatures; due dates; launch, routing, completion, and administrator corrections. Competencies & content Competencies, behaviors, job-role/profile content, mapping to forms, localized instructions, labels, notifications, and text replacement. Continuous performance Activities, achievements, feedback, coaching/check-ins, one-to-one features, and integration with formal performance reviews where in scope. Security & reporting RBP; target populations; confidential data controls; completion, ratings, audit, reconciliation, and Story reports where enabled. Integration & data EC/HR master data; OData/APIs; Integration Center; CSV/SFTP; import/export; mappings; testing; error handling; monitoring and reconciliation. Delivery execution Workshops; global/local design; SIT/UAT; release management; production launch; cutover; hypercare; documentation and knowledge transfer.<br>Preferred Skills & Certifications Current SAP Success Factors Calibration certification and hands-on Calibration implementation experience. Certification and implementation experience in related modules such as Employee Central, Compensation, Succession & Development, or People Analytics. Experience designing enterprise-wide performance frameworks, competency models, talent processes, rating governance, and manager enablement for diverse employee populations. Experience integrating Performance & Goals outcomes with Compensation, Calibration, Succession, Learning, analytics, and external reporting platforms. Experience with multilingual/global deployments, works councils, accessibility, change management, training, and transition to managed services or internal support teams. Leads design workshops decisively, challenges ambiguous or conflicting requirements, and translates talent policy into sustainable, testable configuration. Balances global governance with legitimate country needs and resists unnecessary template proliferation or unsupported customization. Communicates clearly from configuration specialists to executives, making decisions, dependencies, risks, privacy impacts, and trade-offs visible early. Owns module quality, delivery commitments, documentation, and issue resolution while collaborating constructively across distributed teams. Coaches administrators and internal consultants, conducts design/configuration reviews, and transfers knowledge for sustainable support. Demonstrates discretion, cultural awareness, sound judgment, and attention to detail when handling sensitive performance and rating data.<br>WHY JOIN ABDUL LATIF JAMEEL<br>Set up business from ground. Be part of a globally respected, family-owned organization with 80 years of pioneering history Work across diverse cultures and geographies with real international exposure Join a people-first culture built on Respect, Continuous Improvement, Pioneering Spirit, and Empowerment<br>READY TO MAKE YOUR MARK?<br>If you are ready to grow, contribute, and realize your potential within one of the region's most respected organizations — we would love to hear from you. Apply now!

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a core monitoring engineering specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p> <h4>What you’ll do</h4> <ul> <li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li> <li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li> <li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li> <li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li> <li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li> <li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li> <li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li> </ul> <h4>Who you are</h4> <ul> <li>Bachelor’s degree in engineering, information technology, telecommunications, or a related discipline.</li> <li>Experience working within service management, monitoring, observability or IT operations environments.</li> <li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li> <li>Experience creating technical designs and low-level design documentation for engineering solutions.</li> <li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li> <li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li> <li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li> <li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li> <li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li> <li>Effective stakeholder management, communication and documentation skills.</li> <li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale global monitoring and observability platforms supporting multiple Vodafone markets.</li> <li>Exposure to enterprise technologies, cloud platforms, automation initiatives and modern IT operations practices.</li> <li>Collaboration with international teams, architects, engineers and business stakeholders.</li> <li>Opportunities to contribute to innovation, technology transformation and service improvement programmes.</li> <li>A dynamic environment that supports professional development and continuous learning.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced monitoring and observability platform engineering.</li> <li>Enterprise IT operations management and service management practices.</li> <li>Automation, API integration and scripting techniques for operational efficiency.</li> <li>Cloud, containerisation and Kubernetes-based operational technologies.</li> <li>Technical solution design, stakeholder engagement and project delivery methodologies.</li> <li>Vendor technology assessment and enterprise architecture collaboration.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

About the Role<br>We are seeking a highly motivated and results-driven Sales Consultant to join our team in the Second Citizenship and Residency by Investment industry. The successful candidate will be responsible for managing qualified leads, understanding clients’ personal and financial objectives, presenting suitable citizenship and residency-by-investment solutions, and guiding clients throughout the sales process. This role requires excellent communication and relationship-building skills, strong commercial awareness, discretion, and the ability to work with high-net-worth individuals, entrepreneurs, investors, and families.<br>Key Responsibilities:<br>Generate, qualify, and convert leads into clients through different communication channels. Understand clients’ objectives, including global mobility, family relocation, business expansion, education, lifestyle, and investment diversification. Present and explain suitable citizenship-by-investment and residency-by-investment programs based on client requirements. Provide accurate, clear, and professional information regarding program requirements, investment options, timelines, eligibility, and associated costs. Build and maintain long-term relationships with prospective and existing clients. Conduct consultations with clients and follow up consistently throughout the sales cycle. Manage leads and opportunities through the company CRM and maintain accurate records of all client interactions. Meet and exceed monthly and quarterly sales targets. Coordinate with processing, and client-services teams to ensure a smooth client experience. Maintain a strong understanding of available investment migration programs and stay informed about relevant regulatory and market developments. Identify cross-selling and referral opportunities where appropriate. Maintain strict confidentiality when handling sensitive client, financial, and personal information. Represent the company professionally at meetings, events, exhibitions, and networking opportunities.<br>Requirements:<br>2+ years of sales experience, preferably in citizenship/residency by investment, immigration, real estate, private banking, or luxury services. Proven track record of achieving sales targets and closing high-value deals. Excellent communication, negotiation, presentation, and relationship-building skills. Experience working with HNWIs, investors, entrepreneurs, and international clients. Strong lead management, follow-up, and CRM skills. Professional, discreet, highly motivated, and results-oriented. Excellent English; Arabic and additional languages are an advantage. Knowledge of investment migration programs is preferred.

Role Overview We are looking for an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Consultant to join our team and support end-to-end implementation and consulting projects. The ideal candidate should have strong functional expertise in at least one of the following tracks:<br>Retail & Supply Chain Management (SCM) Production & Supply Chain Management (SCM)<br>Key Responsibilities<br>Lead and participate in end-to-end Microsoft Dynamics 365 F&O implementations. Analyze business requirements and translate them into effective D365 F&O solutions. Conduct business process analysis, fit-gap analysis, solution design, configuration, testing, training, and go-live support. Configure and implement relevant D365 F&O modules, including Retail, Supply Chain Management, and/or Production Control. Prepare Business Requirements Documents (BRD), Functional Design Documents (FDD), test scripts, user guides, and other project documentation. Work closely with business stakeholders, technical teams, and project managers to ensure successful project delivery. Support data migration, integration, UAT, system testing, and deployment activities. Identify business process improvements and recommend best-practice solutions. Provide post-go-live support and resolve functional issues.<br>Requirements5+ years of hands-on experience with Microsoft Dynamics 365 Finance & Operations. Minimum of 10 successful end-to-end D365 F&O implementations. Strong functional expertise in one of the following combinations:Retail + Supply Chain Management Production + Supply Chain Management Strong understanding of D365 F&O architecture, business processes, configuration, and integration. Proven experience working directly with customers and business stakeholders. Strong analytical, problem-solving, and communication skills. Excellent presentation and workshop facilitation skills. Fluent in English, both written and spoken. Ability to work independently and effectively within a project team. Willingness to travel when required.<br>Preferred / Additional Skills Experience in Presales, solution demonstrations, and client presentations. Ability to prepare and deliver D365 F&O demos and solution walkthroughs. Experience in RFP/RFQ responses, proposals, estimations, and solution design. Microsoft Dynamics 365 certifications are highly preferred. Experience with Power Platform, integrations, and related Microsoft technologies is an advantage.<br>Send your CV to: A. Mousa@Pioneersit.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><u><b>New Business Specialist (BEI) </b></u></p><br><br><p><b><u>Bupa Egypt, District 5 Campus, Building B07, Ain Sokhna Road, Egypt, New Cairo 11361</u></b></p><br><p><b>Full Time - Fixed Term (Rolling Contract)</b></p><br><p><b>40 hours per week</b></p><br><p><b>Local Egypt Bonus Scheme</b></p><br><p><b>Hybrid Working (1-2 days per week office working)</b></p><br><p><b>Job Grade: A11 </b></p><br><p><b>We make health happen</b>&nbsp;</p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.<br>&nbsp;<br>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p><u><b>Role Overview</b></u></p><br><p>Ensure a seamless onboarding experience for our customers, brokers and group secretaries by swiftly and accurately carrying out comprehensive enrolment services for BUPA Egypt for all new members /groups and individual.</p><br><p><br>Customer contact will be across all communication channels – phone, email.<br>This is a diverse and skilled customer facing role where you will be responsible for resolving all enrolment queries to the customer’s (including brokers and group secretaries) complete satisfaction without the need to refer the customer on.</p><br><p>Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance, and regulation.<br>You will be an enrolment subject matter expert, putting the customer at the centre of everything you do and using your enrolment knowledge to put forward ideas for the continuous improvement of the customer onboarding experience.</p><br><p><b><u>How&nbsp;you’ll&nbsp;help us make health happen</u></b></p><br><ul><li><p>The role holder will take end to end ownership for the resolution of all customer and internal Bupa Egypt enrolment<br>enquiries. Case manage all queries through to resolution.</p><br></li><li><p>The role holder will accurately maintain and update customer records on the customer management system. Ensure that<br>records are accurately updated whenever a customer makes contact.</p><br></li><li><p>The role holder will obtain all missing information for forms that come into the team directly from the customer/broker/group by telephone/email.</p><br></li><li><p>The role holder will be an expert in inputting member/group details into the operating system accurately within agreed quality levels and service level agreements.</p><br></li><li><p>The role holder will be an expert in processing new groups and individuals from the initial referral from the Sales Department in accordance with our Service Standards and customer expectations.</p><br></li><li><p>To be an expert in all business rules and underwriting rules.</p><br></li><li><p>The role holder will liaise closely with other departments and use sources of reference held in Bupa Egypt and other areas</p><br></li><li><p>To ensure that queries are answered correctly and in full providing the customer with the best possible customer service.</p><br></li><li><p>The role holder will be expected to comply with all regulatory and governance requirements including FRA.</p><br></li><li><p>The role holder will be an expert in identifying gaps &amp; flagging any potential risks in line with our risk management framework to ensure appropriate &amp; regular mitigation is in place.</p><br></li><li><p>The role holder will be working within the agreed service levels, turnaround times and quality</p><br></li></ul><p><b><u>What you'll need:</u></b></p><br><ul><li><p>Graduate level with a medical background is desirable</p><br></li><li><p>Knowledge of insurance and work experience within teams in Financial Services organisation or in a health care sector is<br>desirable</p><br></li><li><p>Knowledge of Python/RPA or any relevant background in automation/onboarding is desirable</p><br></li><li><p>Previous Knowledge of FRA rules and requirements in the insurance field is desirable</p><br></li><li><p>Good spoken and written English is essential</p><br></li><li><p>Multilingual skills would be an advantage</p><br></li><li><p>A track record of achieving and exceeding productivity and quality targets in a high performing team environment</p><br></li><li><p>Proven experience of building and delivering strong customer servicing within a contact centre setting, coupled with<br>experience of case managing customer queries thorough to resolution</p><br></li><li><p>Good communicator and negotiator with some experience of corporate level negotiation</p><br></li><li><p>Track record of ‘treating customers fairly’ and delivering compliant services within a regulatory environment is key.</p><br></li><li><p>Resilience and confidence in own and in Bupa’s ability to succeed</p><br></li><li><p>Acts ethically and honestly in all dealing with customers and colleagues building compliance, authenticity and trust.</p><br></li></ul><p><b><u>Why Bupa?</u></b></p><br><p>We’re&nbsp;a health insurer and provider. With no shareholders, our customers are our focus.&nbsp;Our people are all&nbsp;driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave,&nbsp;caring&nbsp;and responsible in everything we do.&nbsp;</p><br><p>We encourage&nbsp;all of&nbsp;our people to “Be you at Bupa”,&nbsp;we champion diversity, and we understand the importance of our people&nbsp;representing&nbsp;the communities and customers we serve.&nbsp;&nbsp;That’s&nbsp;why we&nbsp;especially&nbsp;encourage applications from people with diverse backgrounds and experiences.&nbsp;&nbsp;</p><br><p>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the&nbsp;minimum&nbsp;criteria for the role.&nbsp;We’re&nbsp;committed to ensuring&nbsp;you’re&nbsp;treated fairly during the recruitment process and offer reasonable adjustments to anyone who may&nbsp;benefit&nbsp;from accommodations to the recruitment process.&nbsp;&nbsp;&nbsp;</p><br><p>If you require&nbsp;information&nbsp;regarding&nbsp;this role in&nbsp;an alternative format,&nbsp;please email:&nbsp;<u>careers@bupa.com</u>&nbsp;</p><br><br><br><br><br><br><br><br><br><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Call Centre<p>Locations:</p><br>Egypt - Cairo </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The ESG Governance, Reporting & Assurance Sr. Specialist is responsible for driving Vodafone Egypt’s ESG governance, sustainability reporting, monitoring and evaluation (M&E), and disclosure management processes.</p> <p>The role leads the end-to-end coordination of ESG reporting cycles while establishing robust monitoring and evaluation frameworks to assess performance, measure impact, track KPIs, and support data-driven decision making across sustainability initiatives and business functions.</p> <p>The role acts as a key liaison between Vodafone Egypt and Vodafone Group on ESG disclosures, governance priorities, and reporting requirements, while ensuring reporting accuracy, assurance readiness, stakeholder alignment, and compliance with global ESG frameworks and standards.</p> <p>In addition, the role manages reporting-related campaigns and stakeholder engagement activities to strengthen awareness, transparency, and visibility around Vodafone Egypt’s ESG impact and sustainability progress.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Lead and coordinate Vodafone Egypt’s annual sustainability report and ESG disclosures.</li> <li>Govern ESG reporting processes, timelines, and stakeholder alignment across functions.</li> <li>Coordinate reporting requirements and submissions between Vodafone Egypt and Vodafone Group.</li> <li>Ensure alignment with ESG frameworks and standards including GRI, ISSB, CSRD, SASB, and evolving ESG requirements.</li> <li>Support ESG assurance processes, audits, certifications, and compliance requirements.</li> <li>Design and implement monitoring and evaluation (M&E) frameworks to assess ESG performance, business impact, and sustainability outcomes.</li> <li>Develop and track ESG KPIs, impact metrics, reporting dashboards, and governance performance indicators.</li> <li>Lead performance monitoring and impact assessment processes to ensure measurable progress against ESG commitments and targets.</li> <li>Analyze ESG data and reporting insights to support strategic decision-making and continuous improvement.</li> <li>Establish data governance and validation mechanisms to enhance reporting accuracy, consistency, and reliability.</li> <li>Coordinate cross-functional data collection, verification, and performance reporting processes.</li> <li>Manage reporting stakeholders across internal functions including Finance, HR, Technology, Legal, Supply Chain, External Affairs, and Commercial teams.</li> <li>Act as the focal point between Vodafone Egypt and Vodafone Group for ESG reporting and governance coordination.</li> <li>Manage ESG and sustainability reporting campaigns to strengthen internal and external awareness and engagement around Vodafone Egypt’s impact and disclosures.</li> <li>Partner with communications and brand teams to translate reporting outputs into strategic storytelling and engagement campaigns.</li> <li>Support executive presentations, ESG events, award submissions, and stakeholder engagement activities.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <h4>Must have technical / professional qualifications</h4> <h4>Education</h4> <ul> <li>Bachelor’s degree or higher in Business, Sustainability, ESG, Communications, Finance, Economics, or relevant field.</li> </ul> <h4>Work experience</h4> <ul> <li>3–7 years of experience in ESG reporting, governance, monitoring and evaluation (M&E), sustainability performance management, impact measurement, assurance, or related fields.</li> </ul> <h4>Interpersonal skills</h4> <ul> <li>Strong strategic planning, analytical, and project management capabilities.</li> <li>Excellent command of English and Arabic verbally and in writing.</li> <li>Strong drive to deliver results through self-initiation and persistence.</li> <li>Ability to work in a fast-paced, cross-functional environment.</li> <li>Strong experience in monitoring and evaluation (M&E), impact measurement, KPI tracking, and performance management frameworks.</li> <li>Strong analytical, reporting, and data governance capabilities.</li> <li>Ability to translate ESG data into actionable insights and strategic recommendations.</li> <li>Strong stakeholder management and cross-functional coordination skills.</li> <li>Knowledge of ESG reporting frameworks and disclosure standards.</li> <li>Experience in governance, reporting coordination, assurance, or compliance processes.</li> <li>Strong communication and presentation skills.</li> <li>Strategic mindset with strong business acumen.</li> <li>Ability to manage multiple stakeholders and complex reporting cycles.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<p><strong>Recruitment Consultant</strong></p><p><br></p><p><strong>Role Specific Functional Competencies</strong></p><p><br></p><p><strong>Sector Knowledge</strong></p><p><br></p><p>· Evidence of expert knowledge within a particular recruitment discipline and sector through gaining and sharing of information with internal/external customers, contractors/candidates and clients.</p><p>· Strong understanding of technical terms and acronyms, able to discuss technical requirements with clients and contractors</p><p>· Attend relevant industry/sector networking events to feedback value added information to grow business and enhance knowledge</p><p>· Uses and helps to develop marketing material to promote NES offer</p><p><br></p><p><strong>Sourcing Candidates</strong></p><p><br></p><p>· Evidence of identifying, registering and marketing best candidates available using external job board licenses, internal CV database, LinkedIn, professional bodies and any other modes to attract candidates.</p><p>· Demonstration of sourcing suitable candidates through referrals from other candidates and clients.</p><p>· Building credible relationships with candidates and clients, demonstrating knowledge of the sector and the market conditions that affect and influence roles and rates</p><p>· Proactivity to place candidates - Identify clients and market candidates accordingly.</p><p><br></p><p><strong>Recruitment Process</strong></p><p><br></p><p>· Effective qualification of job role with evidence of sourcing and placing candidates.</p><p>· Successful mobilisation of individuals with smooth issuing of visa and logistic plans as appropriate</p><p>· Evidence in maximising opportunities for the company by cross selling departments and candidates sourced throughout the recruitment process.</p><p>· Demonstrate the highest standards in database usage, recruitment processes and procedures and general quality compliance</p><p>· Ensures 100% compliance for all new starters and promoter NPS scores from clients and candidates.</p><p><br></p><p><strong>Account Management</strong></p><p><br></p><p>· Management of key client relationships where required on designated accounts, ensuring client and contractor issues are addressed to identify opportunities, improvements and growth on accounts.</p><p><br></p>

<p><strong>Responsibilities:</strong></p><p><br></p><p>1. Governance &amp; Compliance Expert</p><ul><li>Design, implement, and manage GRC frameworks (e.g., ISO 27001, PCI-DSS, FRA Regulation, SOC 2) tailored to client needs.</li><li>Develop and maintain security policies, standards, and procedures aligned with regulatory requirements (ISO 27001, PCI-DSS, etc.).</li><li>Lead compliance audits (internal/external) and certification processes (e.g., ISO 27001, PCI-DSS).</li><li>Conduct gap analyses and maturity assessments to identify areas for improvement.</li></ul><p><br></p><p>2. Risk Management &amp; Assessment</p><ul><li>Perform enterprise-wide risk assessments to identify threats, vulnerabilities, and business impacts.</li><li>Create risk treatment plans, mitigation strategies, and risk registers for clients.</li><li>Advise on third-party/vendor risk management, including due diligence and contract reviews.</li></ul><p><br></p><p>3. Client Advisory &amp; Collaboration</p><ul><li>Act as a trusted advisor to clients, translating technical risks into business terms for executives and stakeholders.</li><li>Deliver executive-level reports, dashboards, and workshops on GRC initiatives.</li><li>Support pre-sales activities (scoping, proposals) and post-sales service delivery to ensure client success.</li></ul><p><br></p><p>4. Audit &amp; Documentation</p><ul><li>Prepare and maintain audit documentation (e.g., ISO evidence, PCI Compliance Report).</li><li>Manage remediation efforts for audit findings and compliance gaps.</li><li>Stay updated on evolving regulations and industry standards.</li></ul><p><br></p><p>6. Strategic Initiatives</p><ul><li>Lead security awareness programs for clients, including training and phishing simulations.</li><li>Mentor junior team members and contribute to internal knowledge sharing.</li></ul><p><br></p><p><strong>Requirements</strong></p><p><br></p><ul><li>3+ years in GRC, IT risk management, or cybersecurity compliance.</li><li>Expertise in 2+ frameworks/regulations (e.g., ISO 27001, PCI-DSS, CIS Controls).</li><li>Certifications: relevant GRC certifications such as ISO 27001 LI/LA, GRCP, CISSP.</li><li>Strong client-facing skills with the ability to simplify complex technical concepts.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>1. JOB DETAILS: Position Title: Senior Supply Chain Consultant Grade: Reports to: ERP Manager Business Line/ Department: Solutions/IT 2.<br> JOB DIMENSIONS: Number of Staff Supervised (Direct Reports): As per approved OS Financial Responsibility: 3.<br> JOB PURPOSE: The Job Holder is Responsible to Leads functional consulting for D365 Supply Chain Management modules at Almanea, covering procurement, inventory management, warehousing, and logistics to support Almanea’s retail supply chain operations.<br> 4. Job Deliverables - Accountability Description  Deliverables ­ Supply chain business process analysis (Procurement, Inventory, Warehouse, Logistics – current &amp; future state) ­ Functional design documents (FDDs) for supply chain modules (P2P, inventory, warehouse, planning) ­ Fit-Ga analysis reports (ERP standard vs supply chain requirements) ­ Configuration &amp; solution setups (procurement, inventory, warehouse workflows) ­ Data migration &amp; validation reports (inventory, suppliers, transactions) ­ UAT testing results &amp; business sign-off (end-to-end supply chain validation) 5.<br> Know How (applying of knowledge &amp; skills in job tasks) Description  ……….<br> Duties SCM Module Expertise • Lead configuration and implementation of D365 F&amp;O Supply Chain modules: Procurement, Inventory, WMS, and Transportation Management.<br> • Design and optimize supply chain processes for Almanea’s retail and distribution operations.<br> • Govern data migration and master data management for supply chain entities.<br> Business Requirements &amp; Design • Conduct requirements workshops with Supply Chain, Logistics, and Buying teams.<br> • Produce functional specifications and process flow documentation.<br> • Lead UAT and training for supply chain module workstreams.<br> Support &amp; Continuous Improvement • Provide L2/L3 support for supply chain module incidents.<br> • Identify opportunities for supply chain process automation and system optimization.<br> • Monitor D365 SCM release updates and assesses impact for Almanea.<br> Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list.<br> Additional responsibilities may be added from time to time depending on organizational requirements.<br> QUALIFICATIONS, EXPERIENCE  Minimum Qualification ­ Bachelor’s degree in supply chain, Business, IT, or Engineering ­ Certified in Microsoft MB-330 (D365 Supply Chain Management).<br>  Minimum Experience ­ Minimum Experience of 6–8 years in supply chain ERP consulting; 3+ years on D365 SCM or AX ­ …….<br>. proven experience is a must.<br>  Other Requirement (Skills Set) ­ D365 F&amp;O SCM: Procurement, Inventory, WMS, TMS ­ Retail and distribution supply chain processes ­ Master planning (MRP) and demand planning in D365 ­ Warehouse management and barcode scanning integration ­ Business process documentation and training delivery ­ Arabic (Native/Professional) · English (Professional)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Jadeer</strong> is hiring on behalf of one of our clients, a leading multinational company specializing in industrial packaging and processing solutions, serving major manufacturers across the Middle East and North Africa region. The company is recognized globally for its innovation, operational excellence, and commitment to maintaining high standards of workplace health, safety, and employee well-being.</span></p><br><span>Role Overview</span><p><span>The Occupational Health &amp;amp; Safety Consultant will provide expert guidance and operational support on all matters related to workplace health, safety, and environmental compliance.</span></p><br><p><span>Working closely with the Country HR Representative and relevant local and global stakeholders, the consultant will support the implementation, monitoring, and continuous improvement of OHS policies, procedures, governance processes, and workplace practices.</span></p><br><p><span>The ideal candidate should possess practical OHS experience within manufacturing, supply chain, industrial, or similarly complex operational environments, along with strong stakeholder-management, training, auditing, and reporting capabilities.</span></p><br><span>Key Responsibilities</span><p><span><strong>OHS Strategy &amp;amp; Policy Implementation</strong></span></p><br><p><span>• Support the implementation of the country’s OHS strategy in alignment with global policies and local regulatory requirements</span><br><span>• Conduct gap analyses and recommend improvements based on legal requirements and industry best practices</span><br><span>• Ensure OHS policies, procedures, and guidelines are effectively implemented, maintained, communicated, and understood across the organization</span><br><span>• Support the continuous improvement of workplace health, safety, and environmental practices</span></p><br><p><span><strong>Risk Assessment &amp;amp; Incident Management</strong></span></p><br><p><span>• Conduct and support workplace risk assessments, hazard-identification activities, and job-safety analyses across relevant sites</span><br><span>• Guide the development and follow-up of corrective and preventive action plans addressing identified risks and incidents</span><br><span>• Support workplace incident and accident investigations, including root-cause analysis</span><br><span>• Monitor the implementation and timely closure of agreed corrective actions</span><br><span>• Provide practical recommendations to reduce workplace risks and prevent recurring incidents</span></p><br><p><span><strong>Compliance &amp;amp; OHS Governance</strong></span></p><br><p><span>• Support the monitoring of compliance with applicable occupational health, safety, environmental, and labour regulations</span><br><span>• Advise stakeholders on international OHS standards, corporate safety guidelines, site requirements, and relevant industry practices</span><br><span>• Act as a focal point for OHS governance meetings, including quarterly and monthly stakeholder meetings</span><br><span>• Coordinate with key stakeholders before meetings to ensure readiness and the availability of required information</span><br><span>• Prepare and circulate meeting minutes, track action points, and follow up to ensure timely closure</span><br><span>• Maintain appropriate OHS documentation and governance records</span></p><br><p><span><strong>Training &amp;amp; Safety Awareness</strong></span></p><br><p><span>• Co-develop and deliver OHS training programmes, awareness sessions, safety briefings, and emergency drills</span><br><span>• Support relevant teams in understanding their OHS responsibilities and required workplace practices</span><br><span>• Promote employee engagement in workplace safety and well-being initiatives</span><br><span>• Contribute to building and sustaining a proactive, safety-first culture</span></p><br><p><span><strong>Audits, Inspections &amp;amp; Performance Reporting</strong></span></p><br><p><span>• Conduct workplace audits, inspections, and safety tours in collaboration with project, service, facilities, and operational teams</span><br><span>• Support the development and maintenance of OHS performance indicators, dashboards, and reporting tools</span><br><span>• Prepare periodic OHS reports, findings, insights, and recommendations for local and global stakeholders</span><br><span>• Monitor safety-performance trends and recommend appropriate improvement initiatives</span><br><span>• Support internal and external OHS reviews when required</span></p><br><p><span><strong>Stakeholder Collaboration &amp;amp; Special Projects</strong></span></p><br><p><span>• Work closely with HR, facilities management, project teams, service teams, operational functions, and other key stakeholders</span><br><span>• Provide advisory and technical support on OHS-related matters across the organization</span><br><span>• Support OHS and employee well-being projects assigned by the relevant governance committee or Country HR Representative</span><br><span>• Coordinate with external service providers and contractors on workplace safety requirements when applicable</span></p><br><span>Requirements &amp;amp; Qualifications</span><p><span>• Bachelor’s or Master’s degree in Occupational Health and Safety, Environmental Science, Engineering, or another relevant discipline</span><br><span>• 3–5 years of relevant OHS, EHS, or workplace-safety experience</span><br><span>• Previous experience within manufacturing, industrial, engineering, supply chain, or operational environments is highly preferred</span><br><span>• Practical experience conducting risk assessments, workplace inspections, audits, and incident investigations</span><br><span>• Good knowledge of local health and safety regulations and internationally recognized OHS practices</span><br><span>• Professional certification such as NEBOSH, IOSH, ISO 45001 Lead Auditor, or an equivalent qualification is an advantage</span><br><span>• Experience delivering safety training, awareness sessions, and emergency drills</span><br><span>• Strong report-writing, documentation, and presentation capabilities</span><br><span>• Good command of English and Arabic</span></p><br><span>Skills &amp;amp; Competencies</span><p><span>• Strong communication, facilitation, and stakeholder-management skills</span><br><span>• Ability to work independently while collaborating effectively with cross-functional and international teams</span><br><span>• Analytical mindset with a structured and practical problem-solving approach</span><br><span>• Strong attention to detail and the ability to follow up on multiple actions and priorities</span><br><span>• Confidence in advising stakeholders and promoting compliance at different organizational levels</span><br><span>• Cultural awareness and sensitivity to local workplace contexts</span><br><span>• Commitment to employee well-being and the development of a safety-first culture</span></p><br><span>Working Arrangement</span><p><span>• Work closely with the Country HR Representative as an advisory and operational support resource for OHS-related matters</span><br><span>• Collaborate regularly with local teams, global OHS stakeholders, contractors, and external service providers</span><br><span>• Travel to customer and operational sites for inspections, audits, meetings, and safety activities as required</span></p><br><span>Location</span><p><span>• Egypt</span><br><span>• Regular travel to relevant customer and operational sites</span></p><br><span>Why Join This Opportunity?</span><p><span>• Join a globally recognized multinational organization</span><br><span>• Contribute directly to workplace safety, employee well-being, and operational excellence</span><br><span>• Collaborate with local, regional, and global stakeholders</span><br><span>• Lead meaningful safety-improvement and compliance initiatives</span><br><span>• Gain exposure to a dynamic industrial and operational environment</span><br><span>• Support the development of a proactive and sustainable safety culture</span></p><br><span>Ready to Make a Meaningful Impact on Workplace Safety?</span><p><span>If you have a strong background in occupational health and safety and are passionate about creating safe, compliant, and healthy working environments, we would love to hear from you.</span></p><br><p><span>Apply now and become part of a professional team committed to operational excellence, employee well-being, and a strong safety-first culture.</span></p><br><p><span><strong>Department:</strong> Human Resources / Occupational Health &amp;amp; Safety</span><br><span><strong>Location:</strong> Egypt</span><br><span><strong>Seniority Level:</strong> Mid-Senior Level / Consultant</span></p><br> </div>

Role Purpose:<br>The Marketing Campaign Specialist plays a pivotal role in the planning, development, coordination, and execution readiness of Group-led marketing campaigns across Mantrac's diverse markets. Reporting to the Marketing Operations & Analytics Manager, this role serves as the central hub connecting OEM partners, Centres of Excellence, Business Units, Sales Effectiveness teams, and Group Marketing functions to deliver integrated, data-driven marketing campaigns that generate demand, strengthen brand engagement, and contribute to commercial growth. The role is responsible for translating business priorities into structured campaign plans, coordinating campaign assets and content, supporting CRM and marketing automation deployment, and ensuring Business Units receive deployment-ready campaign packages that achieve consistent execution standards across markets. Success in this role requires strong project management, stakeholder engagement, campaign coordination, marketing technology expertise, analytical thinking, and a continuous improvement mindset.<br>Key Objectives:<br>Support the development and delivery of integrated Group-led marketing and demand generation campaigns aligned to strategic business priorities. Coordinate campaign planning activities across Caterpillar, OEM partners, Centres of Excellence, Business Units, Sales Effectiveness, and Group functions to secure alignment and timely delivery. Translate commercial and product objectives into compelling campaign strategies, messaging frameworks, channel plans, and deployment requirements. Manage campaign development processes from concept through deployment readiness, ensuring quality, consistency, and adherence to brand standards. Leverage CRM and marketing automation tools to support audience segmentation, customer journey design, lead capture, nurture workflows, and campaign measurement. Enable successful local execution by preparing comprehensive campaign deployment toolkits and providing guidance to Business Unit marketing teams. Monitor campaign effectiveness and identify opportunities to improve campaign performance, processes, collaboration, and return on marketing investment.<br>Key Responsibilities:<br>1. Campaign Strategy, Planning & Development Support the Marketing Operations & Analytics Manager in developing integrated marketing campaign plans aligned with commercial objectives, product priorities, customer needs, and market opportunities. Assist in defining campaign goals, target audiences, value propositions, key messages, communication channels, timelines, budgets, and KPIs. Develop detailed campaign briefs and project plans that clearly define deliverables, ownership, dependencies, milestones, and success criteria. Coordinate planning meetings and stakeholder workshops to gather requirements and align expectations. Ensure campaign activities are integrated across digital, email, events, content, social media, and partner marketing channels where applicable. Maintain campaign calendars and proactively manage risks, dependencies, and approval processes.2. Campaign Content & Asset Management Coordinate the creation and delivery of campaign content, creative assets, digital collateral, promotional materials, and supporting documentation. Work closely with Graphic Designers, Content Managers, Digital Marketing Specialists, OEM marketing teams, and external agencies to ensure timely asset production. Ensure all campaign content is accurate, compliant, customer-focused, and aligned with Mantrac and OEM brand guidelines. Manage review and approval workflows to ensure efficient stakeholder engagement and timely sign-off. Build and maintain a central repository of approved campaign assets, templates, and best practices for reuse across markets. Support localization requirements while preserving campaign consistency and brand integrity.3. CRM, Marketing Automation & Lead Management Support campaign setup and execution within CRM and marketing automation platforms. Assist with audience segmentation, database targeting, campaign workflows, lead capture forms, landing pages, email journeys, and nurture programs. Ensure campaign tracking mechanisms are implemented to enable performance measurement and lead attribution. Collaborate with Sales Effectiveness teams to ensure efficient lead qualification, routing, follow-up, and reporting processes. Maintain campaign and customer data integrity in accordance with governance standards and data privacy requirements. Support testing and quality assurance activities before campaign deployment.4. Business Unit Enablement & Deployment Develop comprehensive campaign deployment packs including:Campaign objectives and strategy. Audience definitions. Messaging guidelines. Creative assets. Digital deployment instructions. Timelines and milestones. KPI and reporting requirements. Conduct campaign briefings and knowledge-transfer sessions with Business Unit marketing teams. Act as a central point of contact for deployment-related questions and support. Monitor implementation progress across participating markets and coordinate issue resolution where required. Capture local market feedback and deployment learnings for future campaign improvements.5. Performance Monitoring & Analytics Support campaign performance reporting using CRM, marketing automation, and analytics platforms. Consolidate deployment, engagement, lead generation, pipeline contribution, and commercial performance metrics. Develop campaign performance dashboards and summary reports for stakeholders. Conduct post-campaign reviews to evaluate effectiveness against objectives and identify lessons learned. Analyze customer engagement trends and campaign outcomes to recommend optimizations. Support data-driven decision-making through insights and actionable recommendations.6. Process Improvement & Marketing Operations Identify opportunities to improve campaign planning, deployment processes, stakeholder engagement, and operational efficiency. Contribute to the development of campaign governance frameworks, templates, workflows, and operating procedures. Promote best practices in campaign management, CRM utilization, lead management, and marketing effectiveness. Support adoption of new marketing technologies, automation capabilities, and reporting tools. Drive a culture of continuous improvement, collaboration, and operational excellence.<br><br>Qualifications:<br>Experience Essential Minimum 5 years' experience in B2B marketing, campaign management, demand generation, or marketing operations. Proven experience delivering integrated marketing campaigns from planning through execution and performance review. Experience managing multiple stakeholders and coordinating cross-functional projects across different teams. Demonstrated ability to manage competing priorities, deadlines, and campaign workflows effectively. Experience working with CRM and marketing automation platforms to support campaign deployment, lead management, and reporting. Desirable Experience working across multiple countries or regional markets. Experience within OEM, dealer, distributor, or channel-based business environments. Exposure to heavy equipment, industrial, construction, automotive, or engineering sectors. Experience supporting sales enablement, lead nurturing, and customer acquisition programs.<br>Knowledge Essential Strong understanding of integrated marketing campaign planning and execution. Good knowledge of customer journeys, demand generation, lead management, and campaign measurement. Understanding of CRM systems, marketing automation, and digital marketing principles. Knowledge of campaign performance metrics, reporting, and marketing effectiveness. Desirable Understanding of dealer, distributor, and channel marketing models. Knowledge of aftermarket, customer support, and services marketing. Familiarity with marketing analytics, dashboards, and performance reporting tools.<br>Skills Essential Excellent stakeholder management, communication, and influencing skills. Strong project management, planning, and organizational abilities. Ability to translate commercial objectives into actionable marketing campaigns. Excellent coordination and follow-through skills. Strong attention to detail and commitment to quality. Proficient in Microsoft Excel and Power Point. Experience using CRM and marketing automation platforms. Strong analytical and problem-solving capabilities. Desirable Experience with Oracle Eloqua, Salesforce, Hub Spot, Marketo, or similar platforms. Experience managing creative, digital, media, or marketing agencies. Campaign reporting, data analysis, and dashboard development skills. Budget management and campaign optimization experience.<br>Education Essential Bachelor's Degree in Marketing, Business, Communications, Digital Marketing, or a related discipline. Alternatively, equivalent relevant experience in campaign management or marketing operations. Desirable Professional certifications in Digital Marketing, CRM, Marketing Automation, Campaign Management, Marketing Analytics, or Project Management. Salesforce, Eloqua, Hub Spot, Google Analytics, or equivalent certifications.<br>Core Competencies Customer Focus Stakeholder Management Planning, Organising & Controlling Project Management Commercial Awareness Collaboration & Influencing Process Orientation Analytical Thinking Attention to Detail Continuous Improvement Accountability Results Orientation Communication Excellence

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Specialist, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Respond to inquiries from employees, candidates, and visitors who call or visit the Human Resources office, using clear and professional communication to effectively address their needs. Assist employees, managers, and job candidates by providing accurate and timely information, answering routine questions, providing required forms, and directing individuals to the appropriate resources. Escalate complex or sensitive employee relations matters, including complaints, grievances, or allegations of harassment, to the Human Resources Manager in a timely manner. Monitor timekeeping records, meal and break period reporting, and attendance documentation to ensure accuracy and compliance. Communicate any discrepancies or concerns to the Human Resources Manager. Process payroll and serve as a liaison between employees, managers, and payroll master to resolve payroll-related inquiries and issues. Provide administrative support to the Human Resources department, including filing and maintaining personnel records, preparing and distributing disciplinary action notices, processing Personnel Action Forms (PAFs), creating and maintaining new hire and termination files, and ensuring employee records are complete and up to date. Prepare, distribute, and maintain HR communications, including memos, newsletters, flyers, announcements, and other departmental correspondence. Assist in the planning, coordination, and execution of Human Resources programs, initiatives, and special projects by scheduling meetings, developing materials and presentations, conducting research, monitoring project timelines, and following up on action items. Maintain employee and applicant notice boards to ensure information is current, accurate, and compliant with company standards. Ensure confidentiality of employee information and maintain all Human Resources records in accordance with company policies and applicable regulations. Controls locker assignments by maintaining written records of locker numbers and combination. Request in writing and discuss verbally repairs and key duplications for lockers as needed. To design and prepare recruitment advertisements as required. Assists terminated employees in exiting process by visually examining exit check list to ensure correctness, and visually offering exit interview form. Any other tasks assigned by General Manager or Human Resources Manger. <br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact in addition to the following skills:<br><br> Excellent written and verbal communication skills in both Arabic and English. Ability to effectively deal with a variety of audiences, some of which will require high levels of patience, tact and diplomacy. Strong computer literacy including knowledge of Microsoft Office 365. Proficiency in analytical skills. Ability to exercise sound judgment and discret i on while performing various responsibilities. Ability to prioritize tasks; managing various projects and demands on a concurrent basis. Ability to work independently. Ability to work quickly and under pressure to meet deadlines. Strong organizational skills. Knowledge of effective reporting and tracking systems for project planning and execution. Good problem solving and research skills. To be fully aware of the Hotels bomb procedure. <br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Job Purpose:<br>The SAP Senior ABAP / Integration Consultant is responsible for designing, developing, implementing, and optimizing SAP technical solutions across SAP ERP and SAP S/4HANA environments. The role provides expertise in ABAP development, SAP integration technologies, SAP Process Integration (PI/PO), SAP Cloud Platform Integration (CPI), and SAP Business Technology Platform (BTP), ensuring seamless integration between SAP and third-party systems while maintaining performance, scalability, security, and compliance with SAP development standards.<br>Key Accountabilities:<br>Design, develop, and maintain SAP custom developments including reports, enhancements, interfaces, forms, workflows, conversions, and extensions (RICEFW). Develop and optimize ABAP programs, Classical Reports, Interactive Reports, ALV Reports, Object-Oriented ABAP applications, and custom enhancements. Translate functional requirements into technical specifications and solution designs in collaboration with functional consultants and business stakeholders. Develop advanced SAP integrations utilizing ALE/IDocs, BAPIs, RFCs, OData Services, SOAP Web Services, REST APIs, CDS Views, BADIs, User Exits, and Enhancement Frameworks. Design, configure, and support integration solutions using SAP CPI, SAP PI/PO, and SAP Integration Suite. Develop integration mappings, adapters, communication channels, and Integration Flows (i Flows). Support SAP S/4HANA development activities including CDS Views, AMDP, RAP, and Fiori-enabled applications. Design, develop, and maintain SAP Fiori/UI5 applications and OData-based services. Perform troubleshooting, monitoring, root cause analysis, and issue resolution across ABAP and integration landscapes. Optimize application and interface performance through code reviews, tuning, and best-practice implementations. Support migration and modernization initiatives including SAP PI/PO to SAP CPI migration projects and SAP S/4HANA transformation programs. Collaborate with enterprise architects, infrastructure teams, middleware teams, and external vendors to deliver integrated enterprise solutions. Participate in testing activities including SIT, UAT, integration testing, deployment support, and hypercare activities. Maintain technical documentation, development standards, and integration governance artifacts. Ensure compliance with SAP development standards, security controls, and enterprise architecture principles.<br>Minimum Qualifications:<br>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline. SAP certifications in ABAP Development, SAP Integration Suite, SAP CPI, SAP PI/PO, or SAP S/4HANA. Additional SAP BTP or SAP Fiori certifications.<br>Minimum Experience:<br>+8 years of SAP technical development experience. Proven experience delivering SAP ABAP developments across ECC and SAP S/4HANA environments. Hands-on experience with SAP CPI and SAP PI/PO integration projects. Experience supporting enterprise SAP landscapes with multiple system integrations. Experience participating in SAP S/4HANA implementations, upgrades, or migration programs. Experience working in large enterprise environments across multiple business functions.<br>Job-Specific Skills:<br>SAP ABAP Development. SAP S/4HANA Development. RICEFW Objects Development. Classical, Interactive, and ALV Reports. Object-Oriented ABAP. ALE / IDocs. BAPIs and RFCs. SOAP Web Services. REST APIs. OData Services. CDS Views. AMDP. ABAP RESTful Application Programming Model (RAP). BADIs and User Exits. SAP Fiori and SAP UI5 Development. SAP Process Integration (PI/PO). SAP Cloud Platform Integration (CPI). SAP Integration Suite. Integration Flow (i Flow) Development. Adapter Configuration and Message Mapping. SAP Business Technology Platform (BTP). API Management. SQL and Database Programming. Performance Tuning and Optimization. Debugging and Troubleshooting. System Integration and Middleware Architecture. SAP Migration and Transformation Projects. SAP S/4HANA Conversion Projects.

Job Purpose:<br>The SAP Senior ABAP / Integration Consultant is responsible for designing, developing, implementing, and optimizing SAP technical solutions across SAP ERP and SAP S/4HANA environments. The role provides expertise in ABAP development, SAP integration technologies, SAP Process Integration (PI/PO), SAP Cloud Platform Integration (CPI), and SAP Business Technology Platform (BTP), ensuring seamless integration between SAP and third-party systems while maintaining performance, scalability, security, and compliance with SAP development standards.<br>Key Accountabilities:<br>Design, develop, and maintain SAP custom developments including reports, enhancements, interfaces, forms, workflows, conversions, and extensions (RICEFW). Develop and optimize ABAP programs, Classical Reports, Interactive Reports, ALV Reports, Object-Oriented ABAP applications, and custom enhancements. Translate functional requirements into technical specifications and solution designs in collaboration with functional consultants and business stakeholders. Develop advanced SAP integrations utilizing ALE/IDocs, BAPIs, RFCs, OData Services, SOAP Web Services, REST APIs, CDS Views, BADIs, User Exits, and Enhancement Frameworks. Design, configure, and support integration solutions using SAP CPI, SAP PI/PO, and SAP Integration Suite. Develop integration mappings, adapters, communication channels, and Integration Flows (i Flows). Support SAP S/4HANA development activities including CDS Views, AMDP, RAP, and Fiori-enabled applications. Design, develop, and maintain SAP Fiori/UI5 applications and OData-based services. Perform troubleshooting, monitoring, root cause analysis, and issue resolution across ABAP and integration landscapes. Optimize application and interface performance through code reviews, tuning, and best-practice implementations. Support migration and modernization initiatives including SAP PI/PO to SAP CPI migration projects and SAP S/4HANA transformation programs. Collaborate with enterprise architects, infrastructure teams, middleware teams, and external vendors to deliver integrated enterprise solutions. Participate in testing activities including SIT, UAT, integration testing, deployment support, and hypercare activities. Maintain technical documentation, development standards, and integration governance artifacts. Ensure compliance with SAP development standards, security controls, and enterprise architecture principles.<br>Minimum Qualifications:<br>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline. SAP certifications in ABAP Development, SAP Integration Suite, SAP CPI, SAP PI/PO, or SAP S/4HANA. Additional SAP BTP or SAP Fiori certifications.<br>Minimum Experience:<br>+8 years of SAP technical development experience. Proven experience delivering SAP ABAP developments across ECC and SAP S/4HANA environments. Hands-on experience with SAP CPI and SAP PI/PO integration projects. Experience supporting enterprise SAP landscapes with multiple system integrations. Experience participating in SAP S/4HANA implementations, upgrades, or migration programs. Experience working in large enterprise environments across multiple business functions.<br>Job-Specific Skills:<br>SAP ABAP Development. SAP S/4HANA Development. RICEFW Objects Development. Classical, Interactive, and ALV Reports. Object-Oriented ABAP. ALE / IDocs. BAPIs and RFCs. SOAP Web Services. REST APIs. OData Services. CDS Views. AMDP. ABAP RESTful Application Programming Model (RAP). BADIs and User Exits. SAP Fiori and SAP UI5 Development. SAP Process Integration (PI/PO). SAP Cloud Platform Integration (CPI). SAP Integration Suite. Integration Flow (i Flow) Development. Adapter Configuration and Message Mapping. SAP Business Technology Platform (BTP). API Management. SQL and Database Programming. Performance Tuning and Optimization. Debugging and Troubleshooting. System Integration and Middleware Architecture. SAP Migration and Transformation Projects. SAP S/4HANA Conversion Projects.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.&nbsp;<br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.&nbsp;<br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About the Role</strong><br>As Senior IT Specialist, you are the technical backbone of Trufla's day-to-day IT operations. You are an experienced, well-rounded IT professional who can handle complex technical issues independently, support junior team members, and work confidently across the tools and platforms that power Trufla's infrastructure.<br>This role is hands-on — you'll be the go-to person for escalated support, system administration, and ensuring our endpoints, identities, and core services are running smoothly and securely. You bring enough experience to work with minimal supervision and enough initiative to proactively identify and fix problems before they become incidents.<br><strong>Responsibilities</strong><br><strong>Technical Support &amp; Troubleshooting</strong><br><ul><li>Serve as the escalation point for complex technical issues that go beyond Tier 1 support</li><li>Perform onsite and remote diagnosis, analysis, and resolution of workstation, hardware, software, and network problems</li><li>Install, configure, test, maintain, and monitor end-user workstations, peripherals, and telephony equipment</li><li>Accurately document all hardware/software issues, resolutions, and asset changes</li><li>Liaise with third-party vendors and support teams as needed for issue resolution</li></ul><strong>Systems &amp; Platform Administration</strong><br><ul><li>Administer and support <strong>Microsoft 365</strong> services including Exchange Online, Teams, SharePoint, and OneDrive</li><li>Manage user accounts, groups, licenses, and policies in <strong>Microsoft Entra ID (Azure AD)</strong></li><li>Support endpoint management and compliance using <strong>Microsoft Intune</strong> — device enrollment, configuration profiles, compliance policies, and app deployment</li><li>Maintain asset records and device lifecycle tracking in <strong>Snipe-IT</strong></li><li>Support and maintain <strong>OpenVPN</strong> and remote access configurations for staff</li><li>Assist in managing cloud infrastructure components and connectivity (AWS, GCP, or Azure as applicable)</li><li>Contribute to the maintenance of network infrastructure including switches, routers, and firewalls</li></ul><strong>Security &amp; Compliance</strong><br><ul><li>Apply and enforce endpoint security standards, access control policies, and data handling procedures</li><li>Collaborate with the Country Manager on the implementation of SOC 2 compliance controls</li><li>Monitor systems for security events, anomalies, and vulnerabilities; escalate findings appropriately</li><li>Assist in executing and following up on penetration testing activities</li><li>Contribute to security awareness efforts and internal training delivery</li><li>Maintain familiarity with security frameworks including SOC 2, ISO 27001, and CIS Controls</li></ul><strong>Process &amp; Knowledge Management</strong><br><ul><li>Maintain up-to-date IT documentation including runbooks, knowledge base articles, and configuration records</li><li>Mentor junior IT team members and contribute to their technical growth</li><li>Participate in the on-call rotation for after-hours and weekend critical support</li><li>Assist in handling MAC (move, add, change) requests submitted by line managers</li></ul><strong>Qualifications</strong><br><ul><li>College diploma or university degree in Computer Science, Information Technology, or a related field</li><li><strong>3–5 years of hands-on experience</strong> in an IT support or systems administration role</li><li>Proficient in <strong>Microsoft 365 administration</strong> — Exchange Online, Teams, SharePoint, Entra ID, Intune</li><li>Experience with <strong>endpoint management tools</strong> (Microsoft Intune, Snipe-IT, or equivalent)</li><li>Working knowledge of <strong>VPN technologies</strong> (OpenVPN or similar)</li><li>Familiarity with <strong>cloud platforms</strong> such as AWS or GCP (basic administration and access management)</li><li>Understanding of IT security fundamentals and exposure to compliance frameworks (SOC 2, ISO 27001, CIS Controls)</li><li>Sound knowledge of PC hardware, networking concepts, and mobile device management</li><li>Experience with ticketing systems and ITSM processes</li><li>Able to read and understand technical manuals, procedural documentation, and OEM guides</li></ul><strong>Personal Attributes</strong><br><ul><li>Technically strong and self-sufficient — can troubleshoot and resolve complex issues independently</li><li>Clear and professional communicator in English, both written and verbal</li><li>Team player who actively supports colleagues and contributes to shared goals</li><li>Proactive and organized — identifies problems before they escalate</li><li>Reliable and accountable with a high attention to detail</li><li>Adaptable in a fast-paced environment with shifting priorities</li><li>Curious and self-driven — stays current on relevant technologies and best practices</li></ul><strong>Working Conditions</strong><br><ul><li>Sitting for extended periods of time</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and peripherals</li><li>Occasional lifting and transporting of moderately heavy objects such as computers and peripherals</li><li>Availability for periodic on-call after-hours support</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*<strong>After applying, complete your application by taking the required assessment below:</strong><br><span>https://app.testgorilla.com/s/6tcpu6p3</span><br> </div>

Introduction<br><br>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.<br><br>Your Role And Responsibilities<br><br>We are seeking an experienced Senior Service Now Technical Consultant to support the implementation, expansion, configuration, and maintenance of Service Now solutions across Customer Service Management, IT Service Management, and enterprise service management functions.<br><br>The ideal candidate will possess a strong combination of functional consulting, technical expertise, Service Now platform knowledge, and stakeholder management skills. The role requires the ability to lead business discovery and requirements workshops, translate business needs into functional and technical designs, configure and implement Service Now solutions, and provide guidance on solution strategy, effort estimation, costing, governance, and best practices.<br><br>The consultant will work closely with business stakeholders, architects, developers, project managers, and technical teams to deliver scalable Service Now solutions that align with ITIL processes, service management best practices, business value, project timelines, and budget guidelines.<br><br>Key Responsibilities<br><br>Implement Service Now Solutions: Design, configure, implement, and maintain Service Now modules and solutions based on client business and technical requirements, ensuring alignment with ITIL processes and service management best practices. Business Discovery & Requirements: Conduct business discovery sessions, requirements-gathering workshops, process assessments, and stakeholder discussions to understand business needs and identify opportunities for Service Now solutions. Solution Design: Translate business and functional requirements into detailed functional and technical designs, recommending appropriate Service Now capabilities and best-practice solutions. Service Now Strategy: Lead or contribute to the development of Service Now strategies and roadmaps, prioritizing initiatives based on business value, effort, complexity, timelines, and budget considerations. Cost-Benefit Analysis: Develop and contribute to cost-benefit models, effort estimates, resource requirements, and solution costing to support informed solution design and implementation decisions. Team Leadership: Provide technical and functional guidance to the Service Now team, support solution development, and ensure adherence to agreed timelines, quality standards, and budget guidelines. Platform Configuration: Configure Service Now applications, workflows, Service Catalog, forms, business rules, notifications, reports, dashboards, and other platform components according to business requirements. Workflow & Automation: Design and implement workflow automation using Service Now capabilities such as Flow Designer and Workflow, identifying opportunities to improve service efficiency and reduce manual effort. Integrations: Design and support integrations between Service Now and enterprise/third-party applications using technologies such as REST, SOAP, Web Services, Integration Hub, XML, and related integration mechanisms. Technical Architecture & Components: Maintain a strong understanding of supporting technologies and technical components, including HTML, XML, Web Services, LDAP, SSL, VPN, and other technologies relevant to enterprise Service Now implementations. ITIL & Service Management: Ensure Service Now solutions align with ITIL principles, service management processes, and industry best practices. Testing & Deployment: Support solution testing, defect resolution, deployment, release activities, and user adoption to ensure successful implementation. Governance & Security: Provide guidance on Service Now platform governance, security, roles and access, scalability, maintainability, and design standards. Continuous Improvement: Identify opportunities to optimize existing Service Now implementations, improve processes, increase automation, and maximize business value. Stakeholder Management: Collaborate with business stakeholders, technical teams, architects, developers, project managers, and clients to ensure successful delivery and effective communication throughout the project lifecycle.<br><br>Required Technical And Professional Expertise<br><br>Proven experience delivering end-to-end Service Now implementations and transformation projects. Strong understanding of the Service Now platform, its capabilities, architecture, and implementation best practices. Hands-on experience with Service Now configuration, workflows, Service Catalog, reporting, automation, and platform administration. Experience gathering requirements, facilitating workshops, analyzing business processes, and translating requirements into technical and functional solutions. Strong knowledge of ITIL processes and service management principles. Experience with solution design, effort estimation, resource planning, costing, and value-versus-effort analysis. Experience supporting or leading integrations with enterprise and third-party applications. Working knowledge of REST/SOAP APIs, Web Services, XML, HTML, LDAP, SSL, and VPN. Strong stakeholder management, communication, analytical, and problem-solving skills. Ability to lead technical discussions and provide guidance to Service Now development and implementation teams.<br><br>Preferred Technical And Professional Experience<br><br>Customer Service Management (CSM) IT Service Management (ITSM) App Engine Development Integration Hub REST/SOAP integrations Knowledge Management Performance Analytics and Reporting Flow Designer and advanced workflow automation Virtual Agent and AI capabilities Now Assist and modern Service Now platform capabilities Service Now platform governance and enterprise architecture Experience working in consulting environments and directly with clients

<p>Jadeer is hiring on behalf of one of our clients, a leading multinational company specializing in industrial packaging and processing solutions, serving major manufacturers across the Middle East and North Africa region. The company is recognized globally for its innovation, operational excellence, and commitment to maintaining high standards of workplace health, safety, and employee well-being.</p><p>Role Overview</p><p>The Occupational Health &amp; Safety Consultant will provide expert guidance and operational support on all matters related to workplace health, safety, and environmental compliance. Working closely with the Country HR Representative and relevant local and global stakeholders, the consultant will support the implementation, monitoring, and continuous improvement of OHS policies, procedures, governance processes, and workplace practices. The ideal candidate should possess practical OHS experience within manufacturing, supply chain, industrial, or similarly complex operational environments, along with strong stakeholder-management, training, auditing, and reporting capabilities.</p><p>Key Responsibilities</p><p>OHS Strategy &amp; Policy Implementation</p><ul><li>Support the implementation of the country s OHS strategy in alignment with global policies and local regulatory requirements</li><li>Conduct gap analyses and recommend improvements based on legal requirements and industry best practices</li><li>Ensure OHS policies, procedures, and guidelines are effectively implemented, maintained, communicated, and understood across the organization</li><li>Support the continuous improvement of workplace health, safety, and environmental practices</li></ul><p>Risk Assessment &amp; Incident Management</p><ul><li>Conduct and support workplace risk assessments, hazard-identification activities, and job-safety analyses across relevant sites</li><li>Guide the development and follow-up of corrective and preventive action plans addressing identified risks and incidents</li><li>Support workplace incident and accident investigations, including root-cause analysis</li><li>Monitor the implementation and timely closure of agreed corrective actions</li><li>Provide practical recommendations to reduce workplace risks and prevent recurring incidents</li></ul><p>Compliance &amp; OHS Governance</p><ul><li>Support the monitoring of compliance with applicable occupational health, safety, environmental, and labour regulations</li><li>Advise stakeholders on international OHS standards, corporate safety guidelines, site requirements, and relevant industry practices</li><li>Act as a focal point for OHS governance meetings, including quarterly and monthly stakeholder meetings</li><li>Coordinate with key stakeholders before meetings to ensure readiness and the availability of required information</li><li>Prepare and circulate meeting minutes, track action points, and follow up to ensure timely closure</li><li>Maintain appropriate OHS documentation and governance records</li></ul><p>Training &amp; Safety Awareness</p><ul><li>Co-develop and deliver OHS training programmes, awareness sessions, safety briefings, and emergency drills</li><li>Support relevant teams in understanding their OHS responsibilities and required workplace practices</li><li>Promote employee engagement in workplace safety and well-being initiatives</li><li>Contribute to building and sustaining a proactive, safety-first culture</li></ul><p>Audits, Inspections &amp; Performance Reporting</p><ul><li>Conduct workplace audits, inspections, and safety tours in collaboration with project, service, facilities, and operational teams</li><li>Support the development and maintenance of OHS performance indicators, dashboards, and reporting tools</li><li>Prepare periodic OHS reports, findings, insights, and recommendations for local and global stakeholders</li><li>Monitor safety-performance trends and recommend appropriate improvement initiatives</li><li>Support internal and external OHS reviews when required</li></ul><p>Stakeholder Collaboration &amp; Special Projects</p><ul><li>Work closely with HR, facilities management, project teams, service teams, operational functions, and other key stakeholders</li><li>Provide advisory and technical support on OHS-related matters across the organization</li><li>Support OHS and employee well-being projects assigned by the relevant governance committee or Country HR Representative</li><li>Coordinate with external service providers and contractors on workplace safety requirements when applicable</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Bachelor s or Master s degree in Occupational Health and Safety, Environmental Science, Engineering, or another relevant discipline</li><li>3 5 years of relevant OHS, EHS, or workplace-safety experience</li><li>Previous experience within manufacturing, industrial, engineering, supply chain, or operational environments is highly preferred</li><li>Practical experience conducting risk assessments, workplace inspections, audits, and incident investigations</li><li>Good knowledge of local health and safety regulations and internationally recognized OHS practices</li><li>Professional certification such as NEBOSH, IOSH, ISO 45001 Lead Auditor, or an equivalent qualification is an advantage</li><li>Experience delivering safety training, awareness sessions, and emergency drills</li><li>Strong report-writing, documentation, and presentation capabilities</li><li>Good command of English and Arabic</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong communication, facilitation, and stakeholder-management skills</li><li>Ability to work independently while collaborating effectively with cross-functional and international teams</li><li>Analytical mindset with a structured and practical problem-solving approach</li><li>Strong attention to detail and the ability to follow up on multiple actions and priorities</li><li>Confidence in advising stakeholders and promoting compliance at different organizational levels</li><li>Cultural awareness and sensitivity to local workplace contexts</li><li>Commitment to employee well-being and the development of a safety-first culture</li></ul><p>Working Arrangement</p><ul><li>Work closely with the Country HR Representative as an advisory and operational support resource for OHS-related matters</li><li>Collaborate regularly with local teams, global OHS stakeholders, contractors, and external service providers</li><li>Travel to customer and operational sites for inspections, audits, meetings, and safety activities as required</li></ul><p>Location</p><p>Egypt</p><p>Regular travel to relevant customer and operational sites</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or Master s degree in Occupational Health and Safety, Environmental Science, Engineering, or another relevant discipline</li><li>3 5 years of relevant OHS, EHS, or workplace-safety experience</li><li>Previous experience within manufacturing, industrial, engineering, supply chain, or operational environments is highly preferred</li><li>Practical experience conducting risk assessments, workplace inspections, audits, and incident investigations</li><li>Good knowledge of local health and safety regulations and internationally recognized OHS practices</li><li>Professional certification such as NEBOSH, IOSH, ISO 45001 Lead Auditor, or an equivalent qualification is an advantage</li><li>Experience delivering safety training, awareness sessions, and emergency drills</li><li>Strong report-writing, documentation, and presentation capabilities</li><li>Good command of English and Arabic</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong communication, facilitation, and stakeholder-management skills</li><li>Ability to work independently while collaborating effectively with cross-functional and international teams</li><li>Analytical mindset with a structured and practical problem-solving approach</li><li>Strong attention to detail and the ability to follow up on multiple actions and priorities</li><li>Confidence in advising stakeholders and promoting compliance at different organizational levels</li><li>Cultural awareness and sensitivity to local workplace contexts</li><li>Commitment to employee well-being and the development of a safety-first culture</li></ul>