Operation Specialist Jobs - Cairo Egypt

Company Description Town Writers is a lifestyle-focused real estate developer that crafts homes as unique personal narratives for each client. Formerly known as Eight Developments, the company continually refines its offerings through ongoing market research to align with customers’ dreams and ideal ways of living. Built on a foundation of trust, Town Writers delivers high-quality projects and services that foster lasting relationships with clients. Each property is treated as a tailored storytelling opportunity, combining design, luxury, and individuality. With a vision to expand across Egypt, Town Writers aims to create spaces that enable people to reshape their stories and unlock new possibilities. Role Description The Senior Sales role at Town Writers is a full-time, on-site position based in Cairo, Egypt. The Senior Sales professional will lead the end-to-end sales cycle, including prospecting new clients, conducting property presentations, managing negotiations, and closing deals. This role involves building and maintaining strong client relationships, understanding customer needs, and aligning them with suitable properties and lifestyle solutions. The Senior Sales team member will collaborate with marketing and operations to ensure a seamless client experience, prepare sales reports, and contribute to sales strategies and targets. The role also includes mentoring junior sales staff, providing on-the-job training, and promoting best practices in customer service and sales performance. Qualifications Strong Communication and Customer Service skills, with the ability to build trust and maintain long-term client relationships. Proven experience in Sales and Sales Management, including meeting targets, managing pipelines, and leading complex negotiations. Background in Training and coaching sales teams, with the ability to guide and develop junior colleagues. Experience in real estate or property development sales is highly desirable. Demonstrated ability to work on-site in a fast-paced, client-facing environment in Cairo, Egypt. Strong organizational, presentation, and problem-solving skills. Proficiency in CRM tools and basic office software (e.g., MS Office, email, spreadsheets). Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience. Fluency in English and Arabic is preferred to effectively communicate with diverse clients.

Responsability<br><br>Compliance & Regulatory<br><br>Develop, implement, and maintain compliance frameworks, policies, and procedures in line with local and international regulations. Monitor regulatory developments and assess their impact on the business. Ensure adherence to regulatory requirements, licensing obligations, and reporting standards. Conduct compliance risk assessments and internal audits. Act as the primary point of contact with regulators, auditors, and external authorities.<br><br>Legal & Advisory<br><br>Provide legal advice and guidance to management and business units on corporate, commercial, and regulatory matters. Draft, review, and negotiate contracts, agreements, and legal documents (e.g., vendor, partnership, customer, and employment contracts). Manage corporate governance matters, including board resolutions, company registrations, and statutory filings. Oversee litigation, disputes, and claims in coordination with external legal counsel. Ensure proper management of intellectual property, data protection, and confidentiality matters.<br><br>Risk Management & Ethics<br><br>Identify legal and compliance risks and recommend mitigation strategies. Ensure implementation of ethical standards, codes of conduct, and whistleblowing mechanisms. Support investigations related to compliance breaches or legal issues.<br><br>Stakeholder & Internal Support<br><br>Collaborate closely with HR, Finance, Operations, Product, and Commercial teams to ensure compliance across all functions. Conduct compliance and legal awareness training for employees. Support new products, services, and business initiatives by ensuring legal and regulatory readiness.<br><br>Qualifications<br><br>Bachelor’s degree in Law (LLB); Master’s degree or professional certifications are a plus. Minimum 2–3 years of experience in legal and compliance roles. Strong knowledge of corporate law, labor law, regulatory compliance, and contract law. Experience in regulated industries (e.g., fintech, banking, telecom, FMCG) is an advantage. Proven experience dealing with regulators and external legal counsel. Strong analytical and problem-solving skills Excellent communication and negotiation skills High attention to detail and confidentiality Ability to work independently and manage multiple priorities Strong business acumen with a risk-based mindset<br><br>Technical Skills Required<br><br>Contract drafting & negotiation Government relations Legal research Risk assessment<br><br>Tools / Systems Proficiency<br><br>CRMATS (Applicant Tracking System) Google Analytics Advanced Excel Power BITableau Odoo Strong reporting skills (other)<br><br>Top 3 KPIs for Success<br><br> Contract Turnaround – Speed and efficiency of contract drafting, review, and execution Compliance – Adherence to regulatory requirements and internal policies Legal Risk – Effective identification, mitigation, and management of legal risk exposure

Company Description: Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With more than 1,000 professionals across five offices, the company supports over 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to enhance processes and productivity. The organization attributes its success to its people and their commitment to delivering high-quality outcomes in every project. Role Description The Business Development Representative is a full-time, on-site role based in Maadi, QLD. This role focuses on identifying and qualifying new business opportunities, generating leads, and supporting the sales pipeline through proactive outreach. Daily responsibilities include researching potential clients, engaging prospects via calls, emails, and meetings, and maintaining accurate records in CRM systems. The individual will collaborate with sales and marketing teams to develop targeted campaigns, prepare proposals, and follow up on opportunities to drive revenue growth. The role also involves building strong, long-term relationships with prospects and partners while representing Flairs Tech's services and value proposition. Qualifications• Strong verbal and written English communication• Confidence in cold outreach and objection handling• Understanding of US business culture and sales process• Lead generation and prospecting skills• CRM experience (Salesforce, Hub Spot, Zoho)• Ability to work with sales engagement tools like Apollo, Outreach, Zoominfo, Linkedin Sales• Navigator• Research and analytical skills• Time management and self-motivation Preferred Qualifications• 1-3 years of experience in SDR/BDR or Saa S sales roles• Experience selling to US-based customers• Familiarity with Saa S or B2B technology products• Proven ability to meet or exceed quotas• Bachelor's degree in business, Marketing, or related field (often preferred but not mandatory) Common KPIs• 50-100 outbound activities/day• 5-15 meetings booked/month• Pipeline generated• Conversion rate from lead to opportunity• Response time to inbound leads

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on delivering high-value, customized services. The organization centers its operations around understanding and meeting diverse customer needs through consultative and innovative solutions. With global coverage and deep cultural awareness, ETISAL International adapts its services to different markets while applying industry best practices. The company emphasizes transparency, flexibility, integrity, and a passion for service, aiming to exceed client expectations. ETISAL International also prioritizes human capital, quality standards, and the use of state-of-the-art technologies to support its clients’ core business objectives. Role Description The Customer Service Agent | B1 English role is a full-time, on-site position based in Cairo, Egypt. The agent will handle inbound and outbound customer interactions through phone, email, and chat, providing accurate information and resolving inquiries in a timely manner. Daily tasks include answering questions, addressing complaints, processing requests, and ensuring a positive customer experience in line with company policies and procedures. The role requires maintaining detailed and up-to-date records of customer interactions, escalating complex issues when necessary, and following up to ensure resolution. The agent will collaborate with team members and supervisors to meet performance targets and contribute to improvement in service quality. Qualifications Strong customer service skills, with experience in Customer Service and Customer Service Representatives roles. Ability to provide effective Customer Support and maintain high levels of Customer Satisfaction. Focus on enhancing Customer Experience through clear communication, empathy, and problem-solving. B1 or higher English proficiency, with clear spoken and written communication skills. Ability to work on-site in Cairo, Egypt, in a full-time schedule, including shifts if required. Good listening skills, patience, and a calm approach when handling challenging interactions. Basic computer literacy and familiarity with call center or CRM systems is an advantage. Previous experience in a call center or BPO environment is preferred but not mandatory.

Company Description Sustainable Cooling Solutions LLC represents Baltimore Aircoil Company (BAC) in Egypt, a global leader in evaporative and hybrid cooling and ice thermal storage products. The company delivers high-performance, environmentally conscious cooling solutions tailored to the specific needs of diverse markets and clients. Its solid foundation, clear vision, and technical expertise enable the delivery of reliable and innovative cooling concepts. Team members collaborate closely with clients to design and implement solutions that balance efficiency, sustainability, and operational performance. Working at Sustainable Cooling Solutions offers the opportunity to contribute to advanced cooling technologies that support sustainable development in the region.<br>Role Description The Sr. Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role involves identifying and qualifying opportunities, proposing tailored cooling solutions, and managing the technical and commercial aspects of the sales cycle. The Sr. Sales Engineer will prepare and deliver technical presentations, support clients with product selection, and provide pre-sales and post-sales technical assistance. Day-to-day responsibilities include collaborating with operations teams, responding to customer inquiries, preparing quotations, and ensuring projects meet performance and sustainability requirements. The role also requires maintaining strong relationships with clients, monitoring market trends, and contributing to sales forecasts and strategic planning. Qualifications5-7 years of strong Sales Engineering and Technical Support skills, with the ability to translate complex technical concepts into practical solutions. Proven Sales and Customer Service capabilities, including managing the full sales cycle and maintaining long-term client relationships. Effective Communication skills, both written and verbal, for presentations, proposals, and cross-functional collaboration. Bachelor’s degree in Mechanical Engineering or a related field; experience in HVAC, cooling systems, or industrial engineering is highly beneficial. Demonstrated ability to work on-site with clients, conduct site visits, and coordinate with project stakeholders. Strong analytical and problem-solving skills, with attention to technical detail and quality standards. Fluency in English; Experience in the Egyptian or regional industrial market and familiarity with sustainable or energy-efficient technologies is a plus.

Company Description JUSQ Estate is a next-generation real estate brokerage based in New Cairo, built on a core foundation of trust and transparency. The company specializes in residential and investment properties, offering tailored solutions that support confident, well-informed client decisions. A team with deep market knowledge and a modern, clear approach ensures every transaction is managed with integrity and precision. JUSQ Estate focuses on building long-term partnerships rather than simply closing deals. Whether clients are buying, selling, or investing, the company is committed to delivering consistent value, reliability, and results. Role Description The Sales Supervisor is a full-time, on-site role located in New Cairo, responsible for leading and coordinating the sales team to meet and exceed performance targets. This role oversees day-to-day sales operations, including monitoring pipelines, reviewing opportunities, and guiding team members through the sales cycle. The Sales Supervisor supports team members with coaching, training, and performance feedback, while ensuring high standards of customer service and client satisfaction. Additional responsibilities include analyzing market trends and sales data, preparing reports, contributing to sales strategies, and collaborating with management to improve processes and results. The role also involves maintaining strong communication with clients, resolving escalated issues, and representing JUSQ Estate’s values of trust and integrity in all interactions. Qualifications Strong analytical skills to interpret sales data, market trends, and team performance metrics. Proven team management and leadership abilities, including coaching, performance oversight, and delegation. Excellent customer service skills, with a focus on client satisfaction and long-term relationship building. Clear and confident communication skills, both verbal and written, for internal coordination and client interaction. Experience in training team members, delivering sales workshops, and supporting skill development. Previous experience in real estate sales or a related field is highly beneficial. Ability to work on-site in New Cairo and adapt to a fast-paced, target-driven environment. Bachelor’s degree in Business, Marketing, Real Estate, or a related discipline is preferred. Familiarity with CRM tools and basic proficiency in MS Office or similar productivity software.

Company Description WAJJAD | وجّاد is a technology studio that builds scalable digital operating systems for governance, legal, financial, and real estate sectors. Established in 2020, the company focuses on replacing fragmented processes with integrated, high-performance digital infrastructure. WAJJAD designs and operates institutional-grade B2B platforms that enhance efficiency, strengthen control environments, increase transparency, and accelerate decision-making. With eight specialized platforms forming a connected digital ecosystem, WAJJAD leverages a studio model to drive centralized innovation and scalable product development. Headquartered in the Kingdom of Saudi Arabia, WAJJAD is positioned for regional and global expansion as a technology infrastructure builder for modern institutions.<br>Role Description The Sales Call Coach is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for observing and evaluating sales calls, providing structured feedback, and coaching sales team members to improve call effectiveness, conversion rates, and customer experience. The Sales Call Coach will design and deliver targeted sales training sessions, develop call scripts and best-practice guidelines, and collaborate with sales leadership to align coaching with business objectives. Day-to-day tasks include reviewing call recordings, conducting one-on-one and group coaching sessions, tracking performance metrics, and recommending continuous improvements to sales processes and communication approaches.<br>Qualifications<br> Strong Sales Coaching and Coaching skills to guide and develop sales team performance. Experience delivering Sales Trainings and Training programs focused on call quality and conversion. Excellent Communication skills, including active listening, clear feedback delivery, and professional customer interaction. Previous experience in sales, telesales, or call center environments, preferably in B2B or technology-related sectors. Ability to analyze call data, identify performance trends, and translate insights into actionable coaching plans. Comfort working on-site in a collaborative, fast-paced environment and partnering closely with sales and operations teams. Proficiency with CRM systems, call recording tools, and basic productivity software (e.g., spreadsheets and presentation tools). Bachelor’s degree in Business, Communications, or a related field, or equivalent practical experience.

IMEA (India, Middle East, Africa) Egypt LE_0170-GROME Trading Limited (L. L. C.) Employee Assignment Not remote Full Time 1 October 2026<br><br>Role Purpose<br><br>Primary purpose of this role is to effectively manage own warehouse and distribution facility & / or manage service levels of contracted 3rd Party Logistic service provider. Aim is to effectively store, manage, inventory of finished goods or components, recording and accurate reporting of stock levels, performing cycle counts & wall to wall counts, reconciliation of inventory with WMS & SAP & manage cost efficient inbound & outbound logistical activity.<br><br>Responsibilities<br><br>Act / Liaison in capacity of Import manager with Customs, GOIEC & GAFI. Be responsible for accurate recording and reporting of inbound / outbound goods movement. Have a plan for weekly & monthly inventory cycle count as well as periodic wall to wall counts Reconcile inventory at agreed intervals, externally (customs records) as well as internally with WMS / ERP systems. Ensure bin health and location accuracy of inventory in ERP as well as WMS. Ensure application of FIFO during outbound process. Monitoring and reporting of SMOS inventory along with proposed action plan. Ensure the Material Master and Storage Bin master data in SAP are accurately maintained for optimal stock placement and removal. Ensure ease of handling / efficient pick pack process by identifying inventory into ABC classification and storing it in bin location accordingly. Monitor and control pick pack ship process within agreed time frame and trouble shoot procedural / performance gap to ensure lean and continuous improvement mindset. Track 3PL metrics including order picking accuracy, on-time delivery rates, and receiving turnaround times. Review 3PL invoices against contracted rates for storage, handling, and shipping, processing approvals within SAP MM. Ensure released products imported are compliant with local regulations. Coordinating with transport companies for distribution of goods, after importation, to customers warehouse of Grome Trading warehouse. Be responsible to monitor transportation cost as well as exbibit mindset of continuous improvement by critically reviewing as is situation to offer cost effective solutions. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job result. Comply with laws, rules & regulations & meet cost, productivity, accuracy and timeliness targets. Always ensure Supply Chain Security and Safety of warehouse and its staff.<br><br>Qualifications And Experience<br><br>Bachelor’s degree in business administration, Logistics or Supply Chain. Fluent - Excellent communication skills (Arabic & English) Proven working experience 8 years as a Warehouse/Logistics manager. Expertise in warehouse management procedures and best practices. Proven ability to implement process improvement initiatives. Strong knowledge of warehousing Key Performance Indicators (KPIs). Hands on experience with warehouse management software and databases (SAP ). Leadership skills and ability manage staff. Strong decision making and problem-solving skills.

IMEA (India, Middle East, Africa) Egypt LE_0170-GROME Trading Limited (L. L. C.) Employee Assignment Not remote Full Time 1 October 2026<br><br>Role Purpose<br><br>Primary purpose of this role is to effectively manage own warehouse and distribution facility & / or manage service levels of contracted 3rd Party Logistic service provider. Aim is to effectively store, manage, inventory of finished goods or components, recording and accurate reporting of stock levels, performing cycle counts & wall to wall counts, reconciliation of inventory with WMS & SAP & manage cost efficient inbound & outbound logistical activity.<br><br>Responsibilities<br><br>Act / Liaison in capacity of Import manager with Customs, GOIEC & GAFI. Be responsible for accurate recording and reporting of inbound / outbound goods movement. Have a plan for weekly & monthly inventory cycle count as well as periodic wall to wall counts Reconcile inventory at agreed intervals, externally (customs records) as well as internally with WMS / ERP systems. Ensure bin health and location accuracy of inventory in ERP as well as WMS. Ensure application of FIFO during outbound process. Monitoring and reporting of SMOS inventory along with proposed action plan. Ensure the Material Master and Storage Bin master data in SAP are accurately maintained for optimal stock placement and removal. Ensure ease of handling / efficient pick pack process by identifying inventory into ABC classification and storing it in bin location accordingly. Monitor and control pick pack ship process within agreed time frame and trouble shoot procedural / performance gap to ensure lean and continuous improvement mindset. Track 3PL metrics including order picking accuracy, on-time delivery rates, and receiving turnaround times. Review 3PL invoices against contracted rates for storage, handling, and shipping, processing approvals within SAP MM. Ensure released products imported are compliant with local regulations. Coordinating with transport companies for distribution of goods, after importation, to customers warehouse of Grome Trading warehouse. Be responsible to monitor transportation cost as well as exbibit mindset of continuous improvement by critically reviewing as is situation to offer cost effective solutions. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job result. Comply with laws, rules & regulations & meet cost, productivity, accuracy and timeliness targets. Always ensure Supply Chain Security and Safety of warehouse and its staff.<br><br>Qualifications And Experience<br><br>Bachelor’s degree in business administration, Logistics or Supply Chain. Fluent - Excellent communication skills (Arabic & English) Proven working experience 8 years as a Warehouse/Logistics manager. Expertise in warehouse management procedures and best practices. Proven ability to implement process improvement initiatives. Strong knowledge of warehousing Key Performance Indicators (KPIs). Hands on experience with warehouse management software and databases (SAP ). Leadership skills and ability manage staff. Strong decision making and problem-solving skills.

Responsibilities<br><br>Develop software requirements by gathering the project's different stakeholders’ requirements, consolidating them and identifying any conflicting requirements. Participate in system and customer requirements analysis for new products. Responsible for system and customer requirements analysis for projects that have a high reuse factor. Participate in high level design architecture definition for the new products. Responsible for high level design for the projects that have a high reuse factor. Design complicated software component(s) based on defined high-level design. Integrate overall software components based on the project’s architecture. This can include traveling to customer sites to ensure smooth delivery. Perform technical reviews on software component design, code, and component test, and integrate test strategy and plan. Present work progress continuously through active participation of daily & weekly project meetings (Internal and external with other Valeo sites) Develop the work breakdown structure and contribute to the estimation of the different project’s activities. Contribute effectively in the improvement of standard process, guidelines, checklists, and tools. Ensures the efficiency of the validation techniques and standards used by projects Perform the responsibilities of the previous technical level as per the projects need. Extensive experience in ASPICE-compliant software development, with a strong understanding of quality processes in automotive or embedded systems. Support in performing software integration on the test bench and on the vehicle to ensure the proper functionality. Analyze the test reports and issues reported from the customer and lead the action plan to resolve them ensuring customer satisfaction. Lead local the warranty issue related to SW and capitalize LLC with PG.<br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.0-1 years of experience in automotive embedded software development. Proficiency in C/C++ programming languages for embedded systems in addition to experience with scripting languages like Python. Experience with microcontrollers like Renesas, NXP, Aurix. Strong understanding of AUTOSAR architecture, including concepts such as service-oriented communication and application lifecycle management is a plus. Experience with using Vector tools (CANoe, Davinci, VTest Studio, etc) with different types of automotive communication protocols such as LIN, CAN, and Ethernet. Experience with hardware interfacing protocols used in embedded systems including UART, SPI, I2C. Experience with software development tools and methodologies, such as version control systems (e.g., Git), application lifecycle management (e.g. Codebeamer), defect management system, and agile development practices. Experience with requirements management tools (e.g. Codebeamer, DOORS). Strong experience using debugging tools like scopes, logical analyzers, etc. Experience with software automatic and manual testing and test report analysis. Excellent problem-solving and analytical skills, with a strong attention to detail. Effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.<br><br>Other Specifications<br><br>Experience in software development for lighting systems in the automotive industry is highly desirable. Knowledge of cybersecurity concepts and best practices for automotive software development is a plus. Experience with continuous integration/continuous deployment (CI/CD) pipelines and automated testing frameworks for automotive software.<br><br>Job<br><br>R&D Engineer<br><br>Discipline<br><br>Software <br><br>Location:<br><br>Cairo, Egypt<br><br>Schedule<br><br>Full time

The Marketing Manager is responsible for leading the on-ground execution, localization, and operational delivery of all approved marketing events, and activation strategies established by the Central Marketing within Kayan City. Acting as the operational liaison and primary marketing representative within the city, the role ensures central strategies are brought to life seamlessly on ground while facilitating continuous alignment between Kayan City leadership and Central Marketing. Through active daily presence within the community, the Marketing Manager identifies local market dynamics, resident and visitor insights, and operational opportunities, feeding practical recommendations back to Central Marketing to continuously optimize destination positioning and community engagement.<br>Key Responsibilities:<br>Execute approved annual marketing event, and activation plans for Kayan City, adapting central strategies into effective on-ground activities aligned with city operations. Serve as the primary on-ground liaison between Central Marketing and Kayan City Council stakeholders, ensuring seamless alignment, information flow, and collaborative execution of all marketing initiatives. Lead the operational implementation of city events, commercial activations and communication initiatives in coordination with internal departments, tenants, operators, event agencies, and external suppliers. Coordinate closely with Kayan City operational, security, and facilities functions to ensure proposed marketing activities are logistically viable, properly resourced, and safely executed. Monitor all on-ground marketing implementations, signage, collateral, and event setups to guarantee strict compliance with approved corporate brand identity, communication standards, and quality guidelines. Maintain active, daily presence across Kayan City to capture resident, visitor, and tenant feedback, identifying local market trends, operational gaps, and community needs. Provide Central Marketing with structured, data-informed feedback, post-activation evaluations, and actionable on-ground observations to refine future central strategies and campaign designs. Propose and develop locally relevant marketing, community engagement, and activation concepts that enhance destination appeal and vibrant city life, submitting them to Central Marketing for strategic review and approval. Support the execution of the city’s content calendar by collecting, verifying, and routing real-time on-ground news, event coverage, and community updates to the central communications team. Track and monitor marketing-related operational expenses for Kayan City activities, ensuring delivery strictly within allocated budgetary limits and resources. Build and maintain collaborative relationships with commercial tenants, community groups, event vendors, and key site stakeholders to facilitate smooth activity rollouts and gather qualitative market insights. In addition to any other tasks assigned by the direct manager.<br>Job Requirements:<br>10-15 years of progressive experience in marketing, communications, brand management, events, or activations. Experience within real estate, mixed-use developments, destination marketing, hospitality, retail, or community management is highly preferred. Solid understanding of destination, community, and place marketing, with the ability to translate corporate strategies into locally relevant initiatives. Excellent stakeholder management and coordination skills across internal departments, agencies, suppliers, tenants, and external partners. Strong communication, creativity, planning, and project management skills with a high level of attention to brand consistency and quality.

Why You Belong Here At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.<br>Responsibilities Raw Materials Sourcing & Development Manage raw material sourcing strategy, including supplier identification, evaluation, and allocation. Initiate and manage raw material sourcing and development activities from concept to adoption. Review and validate material specifications, pricing, and lead times to confirm feasible and competitive options. Drive material re-engineering and duplication initiatives to enhance cost efficiency, supply continuity, and flexibility.<br>Raw Materials Approval QA & Risk assessment Manage fabric quality assurance processes, including preliminary risk assessments such as mold trials and bonding tests. Establish and implement material quality guidelines, ensuring alignment with QA deliverables and development deadlines. Identify, define, and closely monitor high-risk materials (quality performance and capacity) throughout in-season development. Validate new fabric process routes through testing and on-site supplier visits. Review data accuracy and assess risk evaluation outcomes to support informed decision-making. Oversee DGT testing specimen reviews, validate test information, collaborate with cross-functional teams (CFT), and escalate issues to leadership when alignment or decisions are required.<br>Color Approval Manage color development for materials, including lab dip and strike-off approvals. Oversee color approval processes for bulk production, covering both solid and printed materials. Conduct and support on-site color approvals to ensure alignment with quality and brand standards.<br>Special New Technique Management (Wash, Graphics, AOP Print) Define and allocate appropriate development routes for new or special material techniques. Initiate and manage trials for new processes, including washing, graphic applications, and all-over print techniques. Review and validate process routes, costing, and lead times to confirm viable and scalable solutions.<br>Requirements Bachelor’s Degree in Textile Technology or relevant Minimum 10 years of experience in raw material manufacturing within the lingerie and/or apparel industry. Strong technical expertise in raw material manufacturing processes, including knitting, dyeing, finishing, printing, and quality assurance, with a demonstrated Right First Time mindset and culture. Solid understanding of raw material cost structures and processing cost build-up. Hands-on experience applying established quality assurance methodologies within the textile industry. Proven leadership capabilities, including talent development, as well as strong influencing and negotiation skills. Able to work independently & effectively with all levels in a multicultural and multinational setting Good command of written and spoken English

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Overview<p>We are seeking an experienced <strong>Senior SAS BI Developer</strong> to design, develop, maintain, and optimize enterprise analytics and reporting solutions using the <strong>SAS Business Intelligence Platform</strong>.</p><br><p>The ideal candidate will have strong hands-on experience with <strong>SAS 9.4, SAS Enterprise Guide, SAS Studio, Stored Processes, data processing, analytical workflows, testing, and enterprise reporting environments</strong>. You will work closely with developers, analysts, QA teams, and business stakeholders to deliver reliable and scalable SAS solutions.</p><br>Key ResponsibilitiesSAS Development &amp; Analytics<ul><li>Develop, maintain, and optimize SAS programs and analytical workflows based on business and technical requirements.</li><li>Implement data transformation, processing, analysis, and reporting logic.</li><li>Develop backend and frontend analytical functionality using SAS tools and scripting.</li><li>Troubleshoot and optimize existing SAS applications and processes.</li></ul>SAS BI Platform<ul><li>Develop and execute analytical processes within the <strong>SAS Business Intelligence Platform</strong>.</li><li>Use <strong>SAS Enterprise Guide</strong> and <strong>SAS Studio</strong> for development, testing, and execution.</li><li>Develop, maintain, and support <strong>SAS Stored Processes</strong> and analytical jobs.</li><li>Support web-accessible analytical applications and reporting solutions.</li></ul>Data Processing &amp; Integration<ul><li>Build and maintain data processing pipelines and analytical workflows.</li><li>Integrate SAS solutions with enterprise data sources and downstream analytical/reporting systems.</li><li>Work with large datasets while ensuring efficient and optimized processing.</li><li>Perform data validation and resolve data quality or processing issues.</li></ul>Testing &amp; Quality<ul><li>Develop and execute unit, integration, regression, and validation tests for SAS programs.</li><li>Validate analytical results against business and technical requirements.</li><li>Investigate defects and implement appropriate fixes.</li><li>Support QA activities and production issue resolution.</li></ul>DevOps &amp; Delivery<ul><li>Follow enterprise development standards, procedures, and governance processes.</li><li>Support CI/CD, deployment, automation, and release activities where applicable.</li><li>Contribute to improving development, testing, and deployment processes.</li></ul>Collaboration &amp; Documentation<ul><li>Work with business stakeholders, analysts, developers, and QA teams to translate requirements into technical solutions.</li><li>Participate in Agile/Scrum ceremonies where applicable.</li><li>Prepare and maintain technical, functional, and user documentation.</li><li>Clearly communicate technical solutions, progress, risks, and issues.</li></ul>Required Skills &amp; Experience<ul><li><strong>8–10+ years of hands-on SAS programming and analytics development experience.</strong></li><li>Strong experience with the <strong>SAS Business Intelligence Platform</strong>.</li><li>Hands-on experience with <strong>SAS Enterprise Guide</strong>.</li><li>Hands-on experience with <strong>SAS Studio</strong>.</li><li>Strong experience developing and executing <strong>SAS Stored Processes</strong>.</li><li>Experience working with <strong>SAS 9.4</strong>, preferably M4–M7.</li><li>Strong knowledge of SAS data processing, transformation, and analytical workflows.</li><li>Experience with enterprise reporting and analytics environments.</li><li>Strong understanding of software testing, validation, debugging, and defect resolution.</li><li>Experience documenting technical and analytical solutions.</li><li>Strong communication and collaboration skills.</li></ul>Nice-to-Have Skills<ul><li>Experience with <strong>AWS / Cloud environments</strong>.</li><li>Experience supporting <strong>QA activities</strong>.</li><li>Experience working in <strong>SCRUM / Agile</strong> teams.</li><li>Exposure to <strong>FAME (Forecasting Analytic Modelling Environment) / MarketMap Analytic Platform</strong>.</li><li>Experience with <strong>Oracle OLAP</strong>.</li><li>Experience with <strong>WebLogic Server (WLS)</strong>.</li><li>Experience with CI/CD and automated deployment processes.</li></ul>What We’re Looking For<p>We are looking for a <strong>hands-on senior SAS professional</strong> who can take ownership of SAS development activities, work independently on complex analytical solutions, troubleshoot production issues, and collaborate effectively across technical and business teams.</p><br><p><strong>Primary Keywords:</strong> SAS Developer, Senior SAS Developer, SAS BI Developer, SAS 9.4, SAS Enterprise Guide, SAS Studio, SAS BI Platform, SAS Stored Process, SAS Analytics, SAS Reporting, SAS Data Processing, SAS Programming.</p><br> </div>

JOB TITLE: HR Manager SALARY: $1,100 per month LOCATION: Cairo – Hybrid 4 days in the office, 1 day WFH Monday to Friday 9 - 6pm<br><br>Dish’d – Restaurant Quality Virtual Brands <br>Dish’d is the UK’s fastest-growing franchisor of virtual food brands. We partner with food operators, helping them maximise their kitchen capacity by launching and scaling delivery-only virtual brands across key platforms.<br>We are looking for an experienced HR Manager to take ownership of our day-to-day HR function across our UK and Egypt teams, while also supporting the effective management of company contracts and wider business administration.<br>This is a hands-on generalist role for someone who is confident managing the full employee lifecycle and enjoys working closely with managers and employees to ensure HR is practical, consistent and well run. HR will remain the primary focus of the role, covering recruitment, employee relations, performance management, HR processes and compliance. Alongside this, the role will provide oversight of contract administration and support broader business administration and coordination needs.<br>The successful candidate will work closely with the Co-Founder and leadership team to strengthen our people practices, improve internal processes and support the effective running of the business as it continues to grow.<br>What you'll be responsible for<br>Managing day-to-day HR activity across the UK and Egypt. Leading recruitment from role scoping and advertising through to interviews, offers and onboarding. Managing the employee lifecycle, including onboarding, probation, performance, absence and offboarding. Supporting and advising managers on employee relations, performance improvement, conduct and other people matters. Maintaining HR policies, employee records and processes across both territories. Working with Finance to ensure accurate and timely payroll-related employee information. Maintaining people data and providing useful HR reporting and insight to leadership. Supporting employee engagement, retention and culture initiatives. Working collaboratively across the UK and Egypt to ensure a consistent and joined-up approach to HR. Maintaining oversight of company contracts, including contract records, renewals, expiry dates, notice periods, approvals and signatures. Coordinating contract-related activity with relevant internal teams and external advisers, ensuring key deadlines and obligations are appropriately managed. Providing broader business administration and coordination support where required, including document management, reporting, internal processes and ad hoc projects. Identifying opportunities to strengthen and improve HR, contract management and administrative processes as the business develops.<br>What we're looking for<br>A degree in Human Resources, Human Resource Management or a closely related discipline. A minimum of 5 years' experience working in an HR Manager role with broad generalist responsibility. Strong practical experience across recruitment, employee relations, performance management and the full employee lifecycle. Good knowledge of UK and Egyptian employment law and HR best practice. Confidence advising managers and handling sensitive or complex employee matters. Strong communication and relationship-building skills, with the ability to work effectively across different teams, cultures and territories. A practical, organised and solutions-focused approach. A recognised HR qualification such as CIPD, SHRM or equivalent would be advantageous but is not essential.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. <br> <br> Your role and responsibilities <br> <p>As a Package Consultant: SAP HANA FIN CO, you will implement and configure SAP HANA FIN CO solutions for clients, serving as an expert working directly with customers to deliver high-quality results and trusted business advice. You will utilize your deep understanding of and/or hands-on experience in the system to analyze business requirements, design and configure solutions, and ensure successful project delivery.</p><br><br> <p>Your primary responsibilities will include:</p><br><br> <p>* <strong>Implement SAP HANA FIN CO Solutions:</strong> Design, configure, and implement SAP HANA FIN CO solutions that meet client needs, focusing on simplicity, amplification, and maintainability.</p><br><br> <p>* <strong>Deliver Comprehensive Solutions:</strong> Develop and implement solutions, leveraging knowledge of the area and working with the latest technologies to achieve client expectations.</p><br><br> <p>* <strong>Collaborate with Clients and Teams:</strong> Embody IBM core values while delivering project goals, building trust with clients and team members through knowledge, self-awareness, respect, clear communications, inclusivity, curiosity, and innovation.</p><br><br> <p>* <strong>Analyze Business Requirements:</strong> Understand and analyze business requirements to design and configure effective solutions that meet client needs.</p><br><br> <p>* <strong>Ensure Successful Project Delivery:</strong> Utilize business and industry knowledge, business processes, and techno-functional solution expertise to ensure successful project delivery.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>Education &amp; Certification</p><br><br> <ul> <li>Bachelor's degree inFinance,Accounting,Business Administration, orInformation Technology.</li> <li>SAP FICO certificationis a plus.</li> </ul> <br> <p>Technical Skills</p><br><br> <ul> <li>Strong expertise inSAP FICOmodules:<ul> <li>FI:General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Bank Accounting (BA).</li> <li>CO:Cost Center Accounting (CCA), Profitability Analysis (CO-PA), Profit Center Accounting (PCA), and Internal Orders (IO) and Product Costing (CO-PC) including Material Ledger.</li> </ul></li> <li>Hands-on experience withSAP S/4HANA Finance.</li> <li>Knowledge oftax configuration,bank integrations, andelectronic payments.</li> <li>Understanding ofABAP debugging,SAP BW, andSAP Analytics Cloud (SAC)is an advantage.</li> <li>Solid understanding ofintegration pointsbetween FICO and other SAP modules (MM, SD, PP, etc.).</li> </ul> <br> <p>Experience</p><br><br> <ul> <li>Minimum6 years of experienceinSAP FICOacrossimplementation, support, or consultingroles.</li> <li>Strong business process knowledge and business process blue printing experience</li> <li>Proven experience inend-to-end SAP FICO project implementations(full project lifecycle).</li> </ul> <br> <p>Soft Skills</p><br><br> <ul> <li>Stronganalytical and problem-solvingcapabilities.</li> <li>Excellentcommunicationandstakeholder managementskills.</li> <li>Demonstratedability to work independentlyas well as collaboratively in team environments.</li> </ul> <ul> <li>Coach others, recognize their strengths, and encourage them to take ownership of their personal development.</li> </ul> <br> <br> <br> Preferred technical and professional experience <br> <ul> <li>Group ReportingExperience</li> </ul> <ul> <li>Central Finance Experience</li> </ul> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary / Overview</strong></p><br><p><strong>Focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><p><strong>Role Scope&nbsp;</strong></p><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</strong></p><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</strong></p><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</strong></p><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers.</strong></p><br></li><li><p><strong>Assortment:</strong></p><br></li><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants.</strong></p><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</strong></p><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</strong></p><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</strong></p><br></li><li><p><strong>Price:</strong></p><br></li><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</strong></p><br></li><li><p><strong>Collecting market prices and conducting country price audits.</strong></p><br></li><li><p><strong>Promos:</strong></p><br></li><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</strong></p><br></li><li><p><strong>Developing the country promotion calendar.</strong></p><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event.</strong></p><br></li><li><p><strong>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</strong></p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</strong></p><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic.</strong></p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary / Overview</strong></p><br><br><p><strong>Focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><br><br><p><strong>Role Scope&nbsp;</strong></p><br><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</strong></p><br><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</strong></p><br><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</strong></p><br><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers.</strong></p><br><br></li><li><p><strong>Assortment:</strong></p><br><br></li><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants.</strong></p><br><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</strong></p><br><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</strong></p><br><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</strong></p><br><br></li><li><p><strong>Price:</strong></p><br><br></li><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</strong></p><br><br></li><li><p><strong>Collecting market prices and conducting country price audits.</strong></p><br><br></li><li><p><strong>Promos:</strong></p><br><br></li><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</strong></p><br><br></li><li><p><strong>Developing the country promotion calendar.</strong></p><br><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event.</strong></p><br><br></li><li><p><strong>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</strong></p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</strong></p><br><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br><br></li><li><p><strong>Language skills: Fluent English and Arabic.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p><h4>Job summary</h4> <p>Supports the general manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 1 year experience in administrative assistance, clerical services, or related professional area. OR</li> <li>2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Providing documentation and reporting support</h4> <ul> <li>Assists managers in preparation of various reports and presentations.</li> <li>Attends, transcribes and distributes minutes, and participates in staff meetings, executive committee meetings and department meetings as needed.</li> <li>Makes new files, maintains existing files.</li> <li>Maintains giveaway/donation files and assists in making reservations.</li> <li>Provides administrative support to manager(s) and department.</li> </ul> <h4>Supporting correspondence</h4> <ul> <li>Composes, produces and signs correspondence on routine matters.</li> <li>Produces and distributes correspondence as required.</li> <li>Answers department phones.</li> <li>Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.</li> <li>Sorts and distributes mail.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Ensures the quality, standards and meets the expectations of the customers on a daily basis.</li> <li>Attends meetings and communicates with executives and peers as an effort to improve quality of service.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Ensures VIP amenity requests from GM/DOPS are handled in a timely manner.</li> <li>Signs for managers and releases, with specific permission.</li> <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities.</li> <li>Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

Job Purpose and Key Responsibilities: ‘Tech Partner’ will act as a technical support for end users and supports them with their technology related queries and issues. He/she is responsible to provide support for Schneider Electric workplace and infrastructure equipment (including network related ones), physically on-location at Schneider Electric facilities including but not limited to:<br>End User Support Workplace Equipment on site services Desk-side support - provide Desk Side support services to end users when incidents cannot be resolved remotely through the Service Desk. Hardware break and fix - provide HW Break & Fix support services to end users when hardware incidents need a replacement of defective whole unit by an equivalent one. Enterprise IT web and mobile application support VIP Support - Provide White-Glove support for VIPs / Senior Executives. Non-Catalogued Onsite Services (Non Standard Service Requests) Manage and resolve user queries and issues received at walk-in IT desks (Tech Stops). Provide technical support for digital and f2f special events such as annual meetings, Board meetings, training sessions, for both internal/external end users. Training end users on how to operate office automation equipment as requested Provide physical on-site and/or remote support services for end users in remote locations Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment<br>Equipment, Infrastructure & Telecommunication <br>Daily Infrastructure Support Operations including Backup and Tape Management Timely upgrade and build of Computers / Workstations as per Standard Operating Procedures (SOPs) to Schneider Electric standards to meet Global IT Requirements. Allocation/ reallocation of Workstation to end users, and coaching of new joiners Assist in the Movement / Distribution of IT Equipment whenever the need arises Maintain the Physical inventory of IT Equipment register and reconciliation Management of Server Rooms and Communication rooms – ensure that the rooms are maintained to proper working standards Working with the Global Helpdesk and other support teams to ensure incidents/ problems are resolved within SLA’s Work with external vendors and other internal departments to conduct tech refresh of IT assets, tracking order status, tracking delivery / installation status. IMACD (Installation, Move, Add, Change, and Disposal Services) - Perform and support hardware and software IMACDs, installations, updates and downloads for desktops, laptops, smart phones/tablets and other mutually agreed devices as per Schneider standards Hardware and Software Asset tracking - provide Asset Tracking services for Schneider workplace equipment. Ensure CMDB is updated to reflect required, accurate data for new equipment deployments, equipment reassignment, equipment returns, etc. Eyes and Hand Support to server and network administration - provide Eyes & Hand support to operate technical task requests on infrastructure equipment, and under control of the remote administration team. Support the entire LAN and WAN – liaise with vendor to support telecommunication systems. Liaise with Network operations, Connectivity teams, and service providers as required in restoring WAN link failures Escort Services to external suppliers - Coordinate with external vendors for the service of location infrastructure components. Level 1 support/responsibility to IT infrastructure - Provide L1 support wherever required for specific services.<br>Global Projects Collaborate and Work with the global teams for the successful rollout and implementation of Global Initiatives in the market.<br>Vendor Management Raise requisitions for any service from vendor Track all request to procurement for the delivery of IT hardware and software and make follow-ups. Track all equipment repair request and Warranty claims of third party Track purchase orders and delivery with vendors <br>Complexity:Teamwork – Interacts effectively across boundaries with other IT groups, in country and above country. Third-party – Liaise with local and external vendors and other 3rd parties in management and supply of IT Equipment and services On Call/Stand by - Role may require you to be on call/stand by & work out of regular office hours for critical maintenance activities.<br>Specialized Knowledge:<br>Overall technical understanding of latest IT platforms and services (e.g. collaboration tools, networking, hardware, cloud computing) Hands-on experience with SCCM, AD, McAfee, MS Outlook, Office 365, Mobile Device Management Knowledge of Telecommunication Systems, Computer Network Operations and other Application software. Project and time management skills. Understanding of ITIL processes.<br>Basic Requirements:Computer/IT University Degree2-3 years’ experience Fluent English language skills (verbal & written) Analytical and problem-solving skills

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Senior Security Engineer is responsible for leading the design, implementation, integration, optimization, and support of cybersecurity solutions and services across enterprise customer environments. The role provides advanced technical expertise across multiple cybersecurity domains including Security Operations, Network Security, Endpoint Security, Identity & Access Management (IAM), Cloud Security, Vulnerability Management, Data Protection, Security Monitoring, and Incident Response. The Senior Cyber Security Engineer acts as a technical leader within security projects, providing architecture guidance, mentoring junior engineers and consultants, supporting customer engagements, and ensuring cybersecurity solutions are delivered according to industry best practices, regulatory requirements, and organizational standards.</p> <h4>Job profile</h4> <ul> <li>Lead the delivery and implementation of end-to-end cybersecurity projects in enterprise-scale environments</li> <li>Design, develop, and maintain secure architecture frameworks covering network, endpoint, identity, and cloud security</li> <li>Manage and enhance Security Operations (SecOps) including monitoring, detection, and response capabilities</li> <li>Oversee threat management, vulnerability management, and incident response processes to minimize risk exposure</li> <li>Analyze and troubleshoot complex security and infrastructure issues across integrated environments</li> <li>Collaborate with internal teams, vendors, and stakeholders to ensure seamless security integration and project execution</li> <li>Provide technical leadership, mentoring, and guidance to security teams</li> <li>Drive adherence to industry standards, policies, and compliance frameworks (ISO 27001, NIST, PCI-DSS)</li> <li>Support continuous improvement initiatives by evaluating emerging threats, tools, and technologies</li> <li>Bridge communication between technical and non-technical stakeholders to support decision-making</li> </ul> <h4>Competencies and qualification</h4> <p><strong>Experience & education</strong></p> <ul> <li>5–9 years in cybersecurity engineering or implementation roles</li> <li>Bachelor’s degree in Computer Science, Engineering, IT, or related field</li> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong communication, presentation, and stakeholder management skills</li> <li>Proven leadership, teamwork, and collaboration abilities</li> <li>Fluency in Arabic and English</li> </ul> <p><strong>Technical expertise</strong></p> <ul> <li>Security architecture, operations, and enterprise-scale environments</li> <li>Threat management, vulnerability management, and incident response</li> <li>Hands-on experience with SIEM, endpoint protection, IAM, and firewalls</li> <li>Experience with vendors like Microsoft, Cisco, Palo Alto, Fortinet, Trend Micro</li> </ul> <p><strong>Certifications</strong></p> <ul> <li>CISSP, CISM, CEH, CompTIA Security+</li> <li>Microsoft Security, Palo Alto PCNSE, Fortinet NSE, Splunk, CrowdStrike, CyberArk</li> <li>ITIL Foundation</li> </ul> <p><strong>Frameworks & tools</strong></p> <ul> <li>ISO 27001, NIST, PCI-DSS</li> <li>IT service management (ITIL) and quality assurance practices</li> </ul> <p><strong>Security technologies</strong></p> <ul> <li>SIEM: Sentinel, Splunk, QRadar, Elastic</li> <li>Endpoint: Defender, CrowdStrike, Trend Micro</li> <li>Identity: Entra ID, CyberArk</li> <li>Network: Cisco, Fortinet, Palo Alto, F5, Juniper</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <h4>Accessibility</h4> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know during your application process.</p> <p><strong>Together we can.</strong></p></p><p></p>