Operation Specialist Jobs in Egypt
13256 Jobs Found
Job Description<br>The Administrative Specialist is responsible for providing comprehensive administrative support to management and various departments, ensuring smooth daily operations, effective coordination, accurate documentation, and efficient handling of administrative tasks. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.<br>Key Responsibilities<br>provide administrative support to management and different departments. Coordinate meetings, appointments, calendars, and internal schedules. Handle incoming calls, emails, and correspondence professionally and efficiently. Maintain accurate and organized records, files, and documents. Prepare administrative documents, forms, and reports. Monitor daily administrative activities and ensure smooth workflow. Manage office supplies and coordinate with relevant departments when needed. Ability to handle multiple tasks and priorities simultaneously. Maintain confidentiality of sensitive company and employee information. Ensure compliance with company policies and administrative procedures.<br>Requirements<br>Bachelor’s degree in business administration, Commerce, or a related field.1–3 years of experience in administrative or secretarial roles. Good command of Microsoft Office Suite, particularly Excel, Word, Power Point, and Outlook. Strong organizational and time management skills. Excellent written and verbal communication skills. Strong attention to detail and problem-solving abilities. Ability to prepare reports, maintain records, and organize documentation effectively
For a very well known Multinational Company based in Sheikh Zayed, A Customer Service Specialist is urgently needed (6 months)<br>Job Responsibilities:<br>Act as the main Supply Chain contact, managing all customer communications, new product launches, and operational compliance to ensure excellent service and trust-based relationships. Collaborate with internal teams to deliver clear, consistent updates and confirm successful processing of orders while addressing any shortages or requests. Ensure customer orders are delivered on time and in full by coordinating with order creation, SMS, and logistics teams. Track service performance (DR & CCFOT), resolve master data issues and customer complaints, and drive continuous improvement initiatives. Maintain customer fact books and implement supply chain enhancements such as new delivery points and lead-time reduction. Manage S&OE cycle and Q0 operations, ensuring monthly sales plans align with supply and sales targets. Analyze performance issues and develop root cause analyses with corrective action plans.<br>Job Requirements:Bachelor’s degree in Engineering is a must Fluency in English Young, motivated, and eager to work in a fast-paced environment Curious and analytical mindset Strong Microsoft Office skills is a must Programming and data analytics skills are a plus SAP experience is a plus
Job description EGXPRESS Licensee of Federal Express (Fed Ex), is seeking a Freight Forwarding Sales Specialist to join our company. Responsibilities:Utilize internal and external tools to negotiate shipping freight rates with Carriers or Airlines. Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction. Expand and cultivate the Company’s carrier and agent network while developing new partner relationships. Provide customer quotations with a systematic follow-up system. Prepare daily sales report and Quarterly business plan. Maintain regular contact with existing clients to determine their daily and weekly shipping needs. Ensure that all clients' freight loads are shipped on time. Work closely with operations and the CS team to provide smooth and efficient customer care. Develop a database of prospective clients, as well as Account Management, to retain and grow the existing client base.<br>Qualifications, Skills, and Experience:Bachelor's educational degree (Preferable Logistics field or equivalent) A minimum of 2 years of working experience in the field of sales Freight Forwarding. Must have in-depth knowledge about the market and freight forwarding industry. Excellent English Language both written and spoken.
Do you have a "detective’s eye" for detail and a passion for helping others grow? We are looking for a Quality Assurance Specialist to join our Audit department. You will be the guardian of our customer experience, responsible for monitoring interactions, coaching agents toward excellence, and ensuring that every group company meets our high standards of service.[Key Responsibilities]Monitor Performance: Evaluate calls and CRM entries daily to ensure accuracy, compliance, and top-tier service. Empower Through Coaching: Lead individual coaching sessions that help agents turn low scores into high performance. Solve Disputes: Act as a fair arbiter for quality score challenges, ensuring standards are applied consistently. Collaborate with Operations: Meet with team leads and agents to clarify quality expectations and bridge the gap between "quality" and "execution."Identify Trends: Spot recurring errors before they become habits and suggest training solutions to fix them.[Required Qualifications]Bachelor’s degree or equivalent professional experience. Minimum of 2 years of experience in Call Center Quality Assurance. Expertise in using quality evaluation tools and CRM platforms. Excellent communication skills with a proven ability to provide constructive feedback. Strong analytical mindset and deep knowledge of call center best practices.
<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> N/A</p></li><li><p><strong>Required Industry Experience:</strong> 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>
About the Job:<br>The Warehousing and Material Handling Lead ensures seamless material handling and warehousing operations across the plant, from inbound receiving to lineside delivery, enabling safe and efficient operations. This role drives daily operation execution, secures material availability, and leads in-plant logistics to achieve OTIF (on-time, in-full), inventory accuracy, and lean operations<br>Responsibilities:<br>Daily Operational Execution Manage all warehouse and material handling activities, including unloading, receiving, labeling, storage, picking, kitting, loading, and lineside delivery enforcing FIFO to ensure operational continuity & efficiency. Define, implement, and continuously improve warehousing and material handling standards, processes, tools, and work instructions (STS/TIS) in alignment with company strategy, operational efficiency, inventory targets, and cost optimization Lead daily operations to resolve short-term material and schedule issues Report operational scores, drive improvement, and act upon performance deviations Team Leadership & Safety Lead and supervise warehouse operations personnel by setting objectives, assigning responsibilities, monitoring performance, conducting evaluations, supporting succession planning, and identifying training and development needs Ensure adherence to company standards, governance, safety regulations, and process execution while identifying opportunities for operational improvements and enhanced service delivery. Define, track, and analyze key performance indicators (KPIs) related to warehouse and material handling performance, ensuring timely reporting and continuous operational improvement. Inventory Accuracy, ERP, MES/WMS, PFEP & Compliance Ensure proper utilization, maintenance, and safety compliance of handling equipment & technical assets Ensure accurate material records through regular count process and support supply chain team in variance analysis and reconciliation Implement and maintain SAP/MES/WMS processes to ensure real-time inventory visibility and accuracy<br>Qualifications:<br>Bachelor’s degree in mechanical, Industrial Engineering or related field with 7+ years in warehousing, supply chain, or transportation within automotive/manufacturing SAP and WMS knowledge (advantage) MS Office (Excel, Power Point, Access) Strong communication and leadership skills Analytical and problem-solving capabilities Ability to manage competing priorities and work under pressure Negotiation and situational management skills Team player, self-motivated, resilient, adaptable to change
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<p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><br><p>&nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&nbsp;</p><br><p><strong><span>Our Purpose – Bridging the World Through Travel</span></strong><span>&nbsp;</span></p><br><p><span>We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy,&nbsp;understanding&nbsp;and happiness.</span><span>&nbsp;</span></p><br><p><span>We are a skillful,&nbsp;driven&nbsp;and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.</span><span>&nbsp;</span></p><br><p><span>At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Get to Know Our Team</span></strong><span>&nbsp;</span></p><br><p><span>Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in&nbsp;16&nbsp;languages.&nbsp;No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve.&nbsp;Certainly,&nbsp;doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our&nbsp;customer’s&nbsp;experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to&nbsp;a core&nbsp;strength and service of Agoda with&nbsp;a clear vision&nbsp;and a focus on efficient and satisfying customer support.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>The Opportunity</span></strong><span>&nbsp;</span></p><br><p><span>As a Customer Experience Specialist in&nbsp;</span><span>Cairo, Egypt,</span><span>&nbsp;supporting&nbsp;</span><span>French and English</span><span>, you will:</span><span>&nbsp;</span></p><br><ul><li><span><span>Build strong problem-solving and communication skills that open doors to many future roles</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Support customers and partners from multiple countries and cultures, gaining truly global experience</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly</span></span><span>&nbsp;</span></li></ul><p><span>&nbsp;</span></p><br><p><strong><span>In This Role, You Will</span></strong><span>&nbsp;</span></p><br><ul><li><span><span>Deliver outstanding service to guests and partners via phone, email, and chat</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Handle a high volume of inquiries&nbsp;</span><span>and deliver</span><span>&nbsp;</span><span>accurate</span><span>,&nbsp;</span><span>timely</span><span>&nbsp;resolutions</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Take end-to-end ownership of booking issues (</span><span>e.g.</span><span>&nbsp;</span><span>changes, cancellations, payments, and other&nbsp;</span><span>customer queries</span><span>)</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Work towards a</span><span>chiev</span><span>ing</span><span>&nbsp;individual and team KPIs (</span><span>e.g.</span><span>&nbsp;</span><span>quality, productivity, customer satisfaction,&nbsp;</span><span>etc.</span><span>)</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Develop&nbsp;</span><span>expertise</span><span>&nbsp;across multiple Agoda product</span><span>&nbsp;lines</span><span>&nbsp;(e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Apply Agoda policies and procedures in a fair and consistent way</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Safeguard customer data and&nbsp;</span><span>maintain</span><span>&nbsp;strict confidentiality at all times</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Work r</span><span>otat</span><span>ional</span><span>&nbsp;shifts (including mornings, evenings, and nights) to support a 24/7 global operation</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>As part of a rotating shift schedule,&nbsp;</span><span>you’ll</span><span>&nbsp;occasionally work weekends and public holidays,&nbsp;</span><span>planned in advance</span><span>&nbsp;with your team</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Enjoy Agoda’s&nbsp;</span><span>Hybrid work model,&nbsp;</span><span>i.e.</span><span>&nbsp;</span><span>primarily work-from-home, with on-site collaboration days&nbsp;</span><span>roughly&nbsp;</span><span>1</span><span>&nbsp;week out of</span><span>&nbsp;every 8 weeks (details may vary by location)</span></span><span>&nbsp;</span></li></ul><p><strong><span>Core Skills and Competencies</span></strong><span>&nbsp;</span></p><br><ul><li><span><span>Strong customer focus and a genuine desire to help others</span></span><span>&nbsp;</span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><br><p>&nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&nbsp;</p><br><p><strong><span>Our Purpose – Bridging the World Through Travel</span></strong><span>&nbsp;</span></p><br><p><span>We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy,&nbsp;understanding&nbsp;and happiness.</span><span>&nbsp;</span></p><br><p><span>We are a skillful,&nbsp;driven&nbsp;and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.</span><span>&nbsp;</span></p><br><p><span>At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Get to Know Our Team</span></strong><span>&nbsp;</span></p><br><p><span>Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in&nbsp;16&nbsp;languages.&nbsp;No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve.&nbsp;Certainly,&nbsp;doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our&nbsp;customer’s&nbsp;experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to&nbsp;a core&nbsp;strength and service of Agoda with&nbsp;a clear vision&nbsp;and a focus on efficient and satisfying customer support.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>The Opportunity</span></strong><span>&nbsp;</span></p><br><p><span>As a Customer Experience Specialist in&nbsp;</span><span>Cairo, Egypt,</span><span>&nbsp;supporting&nbsp;</span><span>German and English</span><span>, you will:</span><span>&nbsp;</span></p><br><ul><li><span><span>Build strong problem-solving and communication skills that open doors to many future roles</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Support customers and partners from multiple countries and cultures, gaining truly global experience</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly</span></span><span>&nbsp;</span></li></ul><p><span>&nbsp;</span></p><br><p><strong><span>In This Role, You Will</span></strong><span>&nbsp;</span></p><br><ul><li><span><span>Deliver outstanding service to guests and partners via phone, email, and chat</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Handle a high volume of inquiries&nbsp;</span><span>and deliver</span><span>&nbsp;</span><span>accurate</span><span>,&nbsp;</span><span>timely</span><span>&nbsp;resolutions</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Take end-to-end ownership of booking issues (</span><span>e.g.</span><span>&nbsp;</span><span>changes, cancellations, payments, and other&nbsp;</span><span>customer queries</span><span>)</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Work towards a</span><span>chiev</span><span>ing</span><span>&nbsp;individual and team KPIs (</span><span>e.g.</span><span>&nbsp;</span><span>quality, productivity, customer satisfaction,&nbsp;</span><span>etc.</span><span>)</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Develop&nbsp;</span><span>expertise</span><span>&nbsp;across multiple Agoda product</span><span>&nbsp;lines</span><span>&nbsp;(e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Apply Agoda policies and procedures in a fair and consistent way</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Safeguard customer data and&nbsp;</span><span>maintain</span><span>&nbsp;strict confidentiality at all times</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Work r</span><span>otat</span><span>ional</span><span>&nbsp;shifts (including mornings, evenings, and nights) to support a 24/7 global operation</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>As part of a rotating shift schedule,&nbsp;</span><span>you’ll</span><span>&nbsp;occasionally work weekends and public holidays,&nbsp;</span><span>planned in advance</span><span>&nbsp;with your team</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Enjoy Agoda’s&nbsp;</span><span>Hybrid work model,&nbsp;</span><span>i.e.</span><span>&nbsp;</span><span>primarily work-from-home, with on-site collaboration days&nbsp;</span><span>roughly&nbsp;</span><span>1</span><span>&nbsp;week out of</span><span>&nbsp;every 8 weeks (details may vary by location)</span></span><span>&nbsp;</span></li></ul><p><strong><span>Core Skills and Competencies</span></strong><span>&nbsp;</span></p><br><ul><li><span><span>Strong customer focus and a genuine desire to help others</span></span><span>&nbsp;</span></li></ul> </div>
Company Description El Bostan Global Garden Construction Company is a growing organization focused on delivering high-quality garden and outdoor construction projects for a diverse range of clients. The company values professionalism, reliability, and strong collaboration across teams to complete projects efficiently and safely. El Bostan emphasizes a positive work environment, continuous improvement, and clear communication to support both operational and administrative functions. Team members are encouraged to contribute ideas, take ownership of their responsibilities, and support the company’s long-term growth.<br>Role Description The Human Resource Specialist will manage daily HR operations, including employee onboarding and offboarding, maintaining personnel records, and supporting performance management processes. This full-time remote role involves administering HR policies, coordinating employee benefits, and assisting with recruitment, interviews, and hiring documentation. The specialist will respond to employee inquiries, ensure compliance with applicable labor regulations, and help resolve workplace issues in a fair and consistent manner. The role also includes supporting HR reporting, maintaining HR systems, and collaborating with managers to promote an engaging and inclusive work culture.<br>Qualifications<br> <br>Candidates should possess strong Human Resources (HR) and HR Management skills. Candidates should possess knowledge of HR Policies and experience in applying them consistently. Candidates should possess experience with Employee Benefits administration. Candidates should possess solid Personnel Management skills. Candidates should have excellent communication, organization, and problem-solving abilities. Candidates should be comfortable working remotely and managing confidential information with integrity. Candidates should ideally have prior experience in HR roles within construction or related industries. Candidates should preferably hold a relevant bachelor’s degree or professional HR certification.
Company Description Module Streamline specializes in designing and engineering bespoke kitchens, dressing systems, and comprehensive furniture solutions tailored to modern living. The company combines premium natural and engineered woods with advanced European hardware to create spaces that are both technically precise and aesthetically refined. Each project showcases expert craftsmanship, attention to detail, and a strong focus on durability. Module Streamline is dedicated to creating elevated environments that enhance everyday life and reflect a high standard of quality. Role Description The Purchase Specialist is a full-time, on-site role based in Giza, responsible for managing the end-to-end purchasing activities that support production and project delivery. Day-to-day tasks include preparing and processing purchase orders, coordinating with suppliers, tracking deliveries, and ensuring materials meet quality, cost, and timeline requirements. The role involves maintaining accurate purchasing records, monitoring inventory levels, and supporting the optimization of purchasing processes. The Purchase Specialist will collaborate closely with production, design, and finance teams to ensure seamless procurement operations and timely availability of materials and components. Qualifications Candidates should possess strong knowledge of Purchasing Processes and Purchasing, including vendor selection and negotiation. Candidates should possess skills in Purchase Management and handling Purchase Orders, ensuring accuracy and compliance with company standards. Candidates should possess solid Analytical Skills for cost comparison, data-driven decision-making, and process improvement. Relevant experience in procurement or supply chain, ideally in furniture, interiors, or manufacturing environments. Ability to work on-site in Giza, manage multiple priorities, and collaborate effectively with cross-functional teams. Strong communication and organizational skills, with attention to detail and proficiency in common office and ERP tools. Diploma or bachelor’s degree in Business, Supply Chain, or a related field is preferred.
Connectalents, the leading recruitment and HR solutions company in the MENA region, is seeking to hire a Shipping Specialist For one of the world's leading fashion retailers, operating across multiple international markets and recognized for its commitment to quality, innovation, sustainability, and operational excellence. The company offers a dynamic global environment that fosters collaboration, continuous improvement, and professional growth.<br>Job Role Manage end-to-end shipping operations, ensuring timely and compliant product deliveries. Coordinate with freight forwarders, suppliers, and logistics partners to ensure smooth shipment execution. Ensure shipping documentation complies with local and international regulations. Monitor transportation performance and identify opportunities for cost optimization and process improvement. Oversee packing standards and ensure compliance with global packaging requirements. Build strong relationships with suppliers through regular communication, training, and operational support. Collaborate with cross-functional teams to resolve shipping and packing issues while driving continuous improvement initiatives. What We Need Bachelor's degree.3-5 years of experience in Shipping, Logistics, Supply Chain, or Freight Forwarding. Strong knowledge of international shipping procedures, customs documentation, and transportation operations. Experience managing freight forwarders, logistics providers, and supplier relationships. Good understanding of packing standards and supply chain operations. Strong analytical, communication, and stakeholder management skills. Very Good command of the English language.<br>Preferred Background Candidates with experience in one or more of the following are highly preferred:Apparel & Fashion Retail. Freight Forwarding companies managing apparel accounts. FMCG or Export Logistics.<br>Why Join Us? Join a global retail organization with international exposure. Work with global suppliers and cross-functional teams. Be part of a dynamic environment focused on operational excellence. Competitive compensation and attractive benefits.<br>How To Apply Please send your updated CV to nour.h@connectalents.com with the subject line "Shipping Specialist."
???? Urgent Hiring: Social Insurance Specialist (M@le) | Construction Experience | 1–2 Years Experience<br><br>A leading construction company in New Cairo is looking to hire a Social Insurance Specialist.<br><br>Key Responsibilities:<br><br>- Manage all Social Insurance procedures in compliance with the Egyptian Social Insurance Law and company policies.<br>- Prepare, submit, and follow up on all Social Insurance forms, including Form 1, Form 2, Form 6, and other related documents.<br>- Register new employees with the Social Insurance Authority and complete all onboarding insurance procedures.<br>- Handle employees' termination procedures and update their Social Insurance status accordingly.<br>- Coordinate with Labor Offices and Social Insurance Offices to ensure timely completion of all governmental procedures.<br>- Review and maintain the accuracy of employees' Social Insurance records and personnel files.<br>- Follow up on insurance contributions and ensure compliance with all legal requirements.<br>- Issue and process official governmental documents and certificates, including Car Certificates, whenever required.<br>خبرة في استخراج الشهادات التأمينية للسيارات <br>- Maintain proper documentation and ensure all personnel records are updated and compliant.<br>- Support the HR Operations team with personnel-related activities when required.<br><br>Requirements:<br><br>- M@le .<br>- 1–2 years of experience in Social Insurance or Personnel.<br>- Construction industry experience is a MUST.<br>- Hands-on experience dealing with Labor Offices and Social Insurance Offices.<br>- Strong knowledge of the Egyptian Labor Law and the Egyptian Social Insurance Law.<br>- Resident of Cairo.<br><br>Benefits:<br><br>- ✅ Private Medical Insurance.<br>- ✅ Life Insurance.<br>- ✅ Annual Profit Sharing.<br>- ✅ Stable Work Environment.<br>- ✅ Excellent Growth & Career Development Opportunities.<br><br>???? Location: New Cairo<br><br>⚠️ Applications that do not include the Current Salary and Notice Period in the email subject will be automatically ignored.<br><br>Email Subject (Mandatory):<br><br>Social Insurance Specialist | Current Salary | Notice Period<br><br>???? Apply via Email:<br>recruitment.agency@consultant.com<br><br>OR<br><br>???? Apply via Google Form:<br>https://forms.gle/DBWRWyMM9ymwu Pj88<br><br>---د
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<p><b>JOB DESCRIPTION</b></p><br><br><br><p><b>Job Title:</b></p><br><br><p>Parts Quality Assurance (PQA) – Specialist</p><br><br><p><b>Date:</b></p><br><br><p>13-01-2026</p><br><br><p><b>Name:</b></p><br><br><p>Bassem Rafea</p><br><br><p><b>Written by:</b></p><br><br><p>Mahmoud Mourad</p><br><br><br><p><b>Reports to:</b></p><br><br><p>PQA Assistant Manager</p><br><br><p><b>Approved by:</b></p><br><br><p><b>DRAFT </b></p><br><br><p>(Title, <u>not</u> Name)</p><br><br><br><p>(Jobholder)</p><br><br><p><b>Division/Dept:</b></p><br><br><p>QA</p><br><br><p><b>Approved by:</b></p><br><br><p>(Immediate Superior)</p><br><br><p><b>Reference No:</b></p><br><br><br><p><b>Approved by:</b></p><br><br><p>(Next level Superior)</p><br><br><br><p><b>1. JOB PURPOSE</b></p><br><br><p> <i>Summarise in one statement why this job exists; and how it contributes to the overall mission/objective of the organisation.</i></p><br><br><br><p>Ensuring that vehicle parts quality is managed properly on time to sustain plant quality, achieving recurrence prevention targets, and contributing effectively to parts defects analysis & problem solving.</p><br><br><br><p><b>2. ORGANISATIONALCHART </b></p><br><br><p><b><i> (Only</i></b><i> Job Titles)</i></p><br><br><br><p><span><b>QA function Head</b></span></p><br><br><p><b>PQA – Specialist</b></p><br><br><p><b>PQA Assistant Manager</b></p><br><br><p><b>PQA – senior associate</b></p><br><br><p><b>PQA – Specialist</b></p><br><br><p><br> <b>3. PRINCIPLE ACCOUNTABILITIES</b></p><br><br><p><i>List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results. </i></p><br><br><br><p><b>EXPECTED END RESULTS</b></p><br><br><p><b>MAJOR ACTIVITIES</b></p><br><br><p><b>New model parts development [Support]</b></p><br><br><ul><li>Support in Validation of Part Submission Warrants PSW for new or modified parts to ensure supplier adherence to quality requirements and accountability.</li><li>Oversee the validation, approval, and implementation of supplier ramp-up plans, including the application of Firewall Activity for critical suppliers utilizing PQA resources (e.g., PQA Engineers, Foremen, GLs) to ensure successful safe launches.</li></ul><p><b>New Model Ramp-up [Responsible]</b></p><br><br><ul><li> Participate in Launching Audits at Start of Production (SOP) in collaboration with the Product Development (PD) team and designated Parts Quality Engineer(s) and perform Mass Production Trial audits upon completion of the ramp-up activities.</li></ul><p><b>Change Management [Responsible]</b></p><br><br><ul><li>Validate supplier-requested Design/Process Change Requests and Special Acceptance Applications, ensuring compliance with quality standards.</li></ul><p><b>Market Claims prevention [Responsible]</b></p><br><br><ul><li>Ensure customer satisfaction by investigating 3-MIS warranty claims for local parts’ quality concerns by resolving issues via the Drive portal. Ensure immediate, temporary (Q3), and permanent (Q4) corrective actions are taken within standard lead times.</li><li>Manage quality concern claims and reporting for local parts</li></ul><p><b>Concerns Resolution [Accountable]</b></p><br><br><ul><li>Support and follow up on quality concern claims and reporting for imported CKD & UCKD parts.</li><li>Validate supplier 8D claim replies to ensure root cause identification and effective countermeasures implementation through joint investigation and recurrence prevention audits. Confirm effectiveness of the applied actions via results review, consulting the PQA/E Manager/AM in the process as needed.</li></ul><p><b>Operations activities [Responsible]</b></p><br><br><ul><li>Review and update daily PQA reports to provide plant management with timely updates.</li><li>Collaborate with PQA Engineers to assess and improve part quality through data analysis, continuously enhancing production processes, engaging with Local suppliers, overseas suppliers, and supporting plant manufacturing teams.</li><li>Support in issuance of the Monthly Quality Meeting MQM Reports and ensure active implementation of PDCA-SDCA</li></ul><br><p><b>4. MAJOR CHALLENGES</b></p><br><br><p><i>Describe the major challenges you face in carrying out your job, and what you do in order to overcome them.</i></p><br><br><br><p>Uneven load due to concerns for multiple suppliers in same time, however seeking support from PQA AM for other PQA team members can overcome this issue.</p><br><br><br><p><b>5. KEY INTERACTIONS </b></p><br><br><p><i>Who (internal/external) does this position interact with on a regular basis to perform this role? How often and for what purpose? </i></p><br><br><p>Internal</p><br><br><p>External</p><br><br><ul><li> PC & SCM</li><li>MRP</li></ul><ul><li>Local supplier</li><li>Overseas supplier</li></ul><br><p><b>6.</b> <b>DIMENSIONS</b></p><br><br><p><i>List the data which will reflect the scope and scale of activities concerning your job.</i></p><br><br><p><i> (These should be quantifiable numerical amounts) </i></p><br><br><p>Total Team Size:</p><br><br><br><p><b>7. SKILLS AND KNOWLEDGE</b></p><br><br><p><i> State the minimum acceptable proficiency for <u>this job</u>. Do <u>not</u> state incumbent-specific information</i></p><br><br><br>EDUCATIONAL QUALIFICATIONS<ul><li>Bachelor of Science in Relevant manufacturing / engineering degree</li><li>1-3 years in car manufacturing process management</li><li>Ability to carry out shift working.</li><li>Good knowledge standards such as ISO 9001, 14001.</li></ul><br>RELEVANT EXPERIENCE<p> • 1-3 years in relevant functions. </p><br><br><br>PERSONAL CHARACTERISTICS & BEHAVIOURS<ul><li>Excellent written and verbal presentation skills</li><li>Ability to work within cross-functional / Cross-Cultural team members</li><li>Competent in problem solving, team building</li><li>Fluent English.</li><li>Excellent communication skills.</li><li>Excellent user of Microsoft Office tools (Excel, Word, PowerPoint) Strong drive to achieve results.</li></ul><p><b>8. APPROVAL</b></p><br><br><br><p><b>Date</b></p><br><br><p><b>Comments</b></p><br><br><p><b>Date</b></p><br><br><p><b>Job Holder</b></p><br><br><p><b>Immediate Superior</b></p><br><br><p><b>Next Level Senior</b></p><br><br><br><br><br><br>Giza Egypt<br> </div>
<p><h4>Overview of the role</h4>
<p>The learning & development specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the learning service level agreement (SLA). The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p>
<h4>What you will do</h4>
<strong>Learning planning & SLA delivery</strong><br>
<ul>
<li>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li>
<li>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li>
<li>Achieve stakeholder alignment across store management, HRBP, regional L&D.</li>
</ul>
<strong>Training deployment & coordination</strong><br>
<ul>
<li>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</li>
<li>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li>
<li>Maintain an active pool of facilitators and buddies.</li>
</ul>
<strong>Learning experience & engagement</strong><br>
<ul>
<li>Drive learning engagement through campaigns, communication, and social learning initiatives.</li>
<li>Promote a strong learning culture aligned with IKEA values and ways of working.</li>
<li>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</li>
</ul>
<strong>Monitoring, reporting & quality assurance</strong><br>
<ul>
<li>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li>
<li>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li>
<li>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</li>
</ul>
<strong>Stakeholder partnership</strong><br>
<ul>
<li>Act as the learning consultant for line managers, HRBP, SMEs, and regional L&D.</li>
<li>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li>
<li>Ensure manager satisfaction and successful learning enablement during key people cycles.</li>
</ul>
<strong>Continuous improvement & regional & retail division contribution</strong><br>
<ul>
<li>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</li>
<li>Share insights, best practices, and learning outcomes with regional stakeholders.</li>
<li>Participate actively in regional learning initiatives and ensure effective communication of best practices.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</li>
<li>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</li>
<li>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</li>
<li>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Diploma, higher diploma, or equivalent vocational qualification in human resources, learning & development, business, or a related field.</li>
<li>1-3 years of experience in learning & development, HR, or a people support role, preferably within a retail or operational environment.</li>
<li>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</li>
<li>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<h4>About the role</h4>
<p>We are looking for a Cyber Security Assurance Senior Specialist to join our team and play a key role in ensuring the security of Vodafone’s digital environment. This role is responsible for conducting penetration testing, vulnerability analysis, and security assurance activities across web applications, mobile platforms, networks, and cloud environments.</p>
<p>As a Cyber Security Assurance Senior Specialist, you will work closely with technical teams and business stakeholders to identify, assess, and mitigate security risks while ensuring compliance with Vodafone’s cyber security policies and standards.</p>
<h4>Job responsibilities</h4>
<li>Conduct penetration testing on web applications, networks, mobile applications, and cloud environments to identify vulnerabilities and security weaknesses.</li>
<li>Perform vulnerability analysis and provide remediation recommendations to enhance security posture.</li>
<li>Ensure secure acceptance of new nodes and technologies by validating compliance with Vodafone’s security policies and industry standards.</li>
<li>Perform regular security assurance activities on existing systems and applications to maintain continuous compliance and protection against emerging threats.</li>
<li>Participate in risk assessments for new projects, providing a security assurance perspective to ensure risks are identified and mitigated early in the development cycle.</li>
<li>Collaborate with Vodafone technical teams and business units to address and remediate penetration testing findings effectively.</li>
<li>Stay up to date with emerging security threats, vulnerabilities, and industry best practices, applying them to improve security assurance processes.</li>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Core competencies, knowledge, and experience</h4>
<h4>Key activities</h4>
<li>Follow internal delivery processes to deliver cyber security programs requirements in alignment with global/local policies.</li>
<li>Ensure delivery of projects on time and within allocated budget.</li>
<li>Ensure that all streams are running on the right track and fulfilling their main objectives.</li>
<li>Issue reports for running streams to Cyber Security and Technology Management.</li>
<li>Manage building proper interface with different vendors.</li>
<li>Ensure projects and activities delivery with vendors on time and within allocated budget.</li>
<li>Strong knowledge of security frameworks such as MITRE ATT&CK, NIST, and CIS.</li>
<li>Familiarity with hardening configurations for different environments (servers, databases, applications, etc.).</li>
<li>Experience in risk assessment and providing security recommendations in line with business requirements.</li>
<li>Ability to work collaboratively with cross-functional teams to address and mitigate security vulnerabilities.</li>
<li>Strong analytical and problem-solving skills, with the ability to communicate complex security issues to technical and non-technical stakeholders.</li>
<li>Relevant certifications are a plus (OSCP, eWPTX, eCPPT, or similar).</li>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
Location: Sheraton, Cairo, Egypt Employment Type: Full-time Workplace: On-site Experience: 1–3 years<br>About the Rolei Space is looking for an HR & Administration Specialist to support our growing Cairo office. This role combines day-to-day HR operations with office administration and employee support. The ideal candidate should be organized, proactive, and comfortable working in a fast-paced software and technology environment. You will work closely with management and employees while supporting recruitment, onboarding, HR operations, office administration, and employee engagement.<br>Key Responsibilities Human Resources Manage recruitment activities including job postings, CV screening, interview coordination, and candidate follow-up. Coordinate employee onboarding and offboarding processes. Maintain employee records, contracts, attendance, leave, and HR documentation. Support payroll preparation and coordinate required monthly HR inputs. Follow up on probation periods, performance reviews, and employee documentation. Support implementation of company HR policies and procedures. Coordinate employee engagement activities and internal communications. Support management with staffing plans and HR-related reporting. Ensure compliance with applicable Egyptian labor requirements and company policies. Administration Manage day-to-day administrative requirements of the Cairo office. Coordinate office supplies, vendors, maintenance, and service providers. Support meeting arrangements, visitors, and internal office activities. Maintain administrative records and company documentation. Coordinate with finance and management regarding office expenses and vendor requirements. Support travel, accommodation, and logistics arrangements when required. Requirements Bachelor's degree in Business Administration, or a related field.1–3 years of relevant HR and administrative experience. Good understanding of recruitment and general HR operations. Familiarity with Egyptian labor practices and employee documentation. Strong organizational and follow-up skills. Good communication and interpersonal skills. Good command of English and Arabic. Proficiency in Microsoft Office / Google Workspace. Ability to handle confidential information professionally. Comfortable managing several responsibilities simultaneously. Preferred Qualifications Previous experience in a software, technology, or professional services company. Experience supporting a small or medium-sized growing organization. Experience with HR systems, attendance systems, or recruitment platforms. What We Are Looking For We are looking for someone who is:Organized and detail-oriented Proactive rather than waiting for instructions Strong in follow-up and coordination Professional when dealing with employees and candidates Comfortable working directly with management Able to balance HR responsibilities with office administration Interested in growing with a developing regional technology company
Fawaterak is a fast-growing digital payments platform helping businesses across Egypt accept online payments and manage their digital commerce through a single platform. We are looking for a Technical Support Specialist to join our team in Giza on a hybrid basis. This is not a traditional customer service role. You will work directly with merchants to investigate and troubleshoot payment, platform, and integration issues, while working closely with Engineering, Product, Operations, and Sales teams.<br>What You’ll DoProvide technical support to merchants through email, chat, Whats App, and phone. Investigate and troubleshoot payment, platform, and integration issues. Analyze transaction details, error messages, logs, and reports. Help merchants understand and use Fawaterak's platform and payment solutions. Perform initial technical investigation before escalating complex issues to Engineering or Product. Manage support tickets and ensure issues are handled within agreed SLAs. Follow up with merchants until their issues are fully resolved. Identify recurring issues and communicate trends and root causes to internal teams. Contribute to troubleshooting guides, FAQs, and knowledge-base documentation. Work with Product, Engineering, Operations, and Sales teams to continuously improve the merchant experience.<br>What We’re Looking For2+ years of relevant experience in Technical Support, preferably in Fin Tech, online payments, e-commerce, Saa S, or technology platforms. Strong troubleshooting and problem-solving skills. Good understanding of web-based applications and online payment flows. Ability to investigate transaction issues and understand payment statuses and error messages. Strong analytical and communication skills. Excellent English communication skills, both written and verbal. Arabic proficiency is a plus. Strong customer-service mindset and attention to detail. Ability to manage multiple tickets and prioritize issues effectively. Bachelor's degree in Computer Science, IT, Engineering, or a related field is preferred.<br>Nice to Have Basic knowledge of APIs, REST APIs, webhooks, and HTTP responses. Experience with Postman or similar API testing tools. Basic SQL knowledge. Experience with payment gateways, PSPs, acquiring banks, wallets, or payment integrations. Experience supporting e-commerce or Saa S platforms.<br>Why Fawaterak? You’ll get hands-on exposure to the Fin Tech and digital payments ecosystem, working with cards, wallets, banks, payment methods, merchants, and technology integrations. You’ll also work closely with multiple teams and gain real experience in one of the fastest-evolving areas of the digital economy.
Nasoft is hiring for Makaseb company E-Commerce Specialist ,that a specialized E-commerce and Digital Marketing company serving the Gulf markets.<br><br>Join a dynamic, innovative team that's shaping the future of digital commerce across the region.<br><br> Set up and configure e-commerce stores on platforms such as Zid, Salla, Shopify, and Woo Commerce. Create, organize, and manage products, categories, collections, and essential store pages. Configure and connect domains, professional email accounts, payment gateways, and shipping providers. Conduct quality assurance (QA) checks to ensure stores are fully functional and ready before launch. Update and manage store content on an ongoing basis. Coordinate with design, development, and marketing teams to ensure successful project execution. Communicate with clients to understand their business needs and provide support throughout the project lifecycle. Track project tasks and ensure timely delivery according to agreed timelines. Troubleshoot and resolve basic technical and operational store issues. Implement post-launch updates, improvements, and requested modifications. Document store configurations, project settings, and implementation details for future reference. Manage multiple projects simultaneously while maintaining quality standards. Follow company processes and best practices to deliver a professional customer experience. <br><br>Requirements<br><br>Bachelor's degree in a relevant field is preferred but not mandatory. 1-3 years of experience in e-commerce operations, store setup, or e-commerce management. Hands-on experience with one or more e-commerce platforms such as Zid, Salla, Shopify, or Woo Commerce. Experience managing products, collections, categories, and store content. Good understanding of domains, DNS records, and professional email setup. Basic knowledge of HTML, CSS, and Java Script. Familiarity with payment gateways and shipping integrations. Proficiency in Microsoft Excel or Google Sheets. Basic experience using Canva or Adobe Photoshop. Strong understanding of e-commerce operations and best practices. Strong organizational and time management skills. Ability to manage multiple projects simultaneously. Excellent communication and client-handling skills. Strong attention to detail. Problem-solving mindset. Ability to work collaboratively within cross-functional teams. Good command of English is preferred. <br><br>Benefits<br><br> Working Days: 5 days per week Days Off: 2 days per week Work Model: Hybrid Office Attendance: 2 days per week Working Hours: 9 hours per day Location : Elsheikh Zayed Social & Medical Insurance Learning & Development Career path
Product Specialist Company Description HSC Spark Innovations is a growing pharmaceutical company committed to providing high-quality healthcare products that improve patients' lives. The company focuses on innovation, quality, and customer satisfaction while building strong partnerships with healthcare professionals and institutions. At HSC Spark Innovations, employees have the opportunity to grow professionally in a dynamic environment that values teamwork, integrity, and continuous improvement. Work Location: New Cairo & Maadi, Cairo, Egypt Job Description HSC Spark Innovations is seeking a motivated Product Specialist to join its commercial team. This is a full-time, on-site position based in New Cairo and Maadi. The Product Specialist will be responsible for promoting the company's pharmaceutical products to healthcare professionals, providing accurate scientific and product information, and supporting sales activities to achieve business objectives. The role also involves building strong customer relationships, monitoring market trends, and collaborating with internal teams to ensure excellent customer service. Key Responsibilities Promote the company's pharmaceutical products to physicians, pharmacists, and other healthcare professionals. Deliver scientific product presentations and communicate product features, benefits, and competitive advantages. Build and maintain strong relationships with healthcare professionals and key customers. Support sales activities by providing product expertise and addressing customer inquiries. Monitor competitor activities, market trends, and customer feedback to identify business opportunities. Prepare regular sales and market reports and provide insights to support business decisions. Organize and participate in medical meetings, conferences, and promotional activities. Train internal colleagues on product knowledge and promotional strategies. Collaborate closely with the sales, marketing, customer service, and operations teams to ensure a consistent customer experience. Ensure all promotional activities comply with company policies and applicable pharmaceutical regulations. Qualifications Bachelor's degree in Pharmacy is preferred. Graduates of Veterinary Medicine or Science may also be considered. Previous experience as a Product Specialist, Medical Representative, or in pharmaceutical sales is preferred. Strong understanding of pharmaceutical products and the healthcare market. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Customer-focused with strong relationship-building skills. Proficiency in Microsoft Office applications; experience with CRM systems is an advantage. Excellent command of English, both written and spoken. Ability to work on-site in New Cairo and Maadi and travel within Cairo as required.
Company Description Paxton LLC is a leading Pharmaceutical company that brings high-quality Pharmaceutical products to the Egyptian market. Founded in 2010, the company is led by experienced pharmacists and professionals with multinational corporate backgrounds, giving it strong expertise in the local healthcare landscape. Paxton LLC acts as the exclusive importer and distributor for international brands across Oncology, Nephrology & ICU The company is committed to improving patient access to essential treatments and supporting healthier communities throughout Egypt. Its focus on innovative and effective solutions makes it a dynamic place for professionals seeking impact in the healthcare sector. Role Description This is a full-time, on-site Administrative Specialist role based in Cairo, Egypt. The Administrative Specialist will manage daily office operations, including scheduling meetings, organizing documents, and maintaining accurate records and databases. The role involves preparing reports and presentations, supporting basic financial tasks such as invoice tracking and expense documentation, and coordinating with internal teams to ensure smooth workflow. The Administrative Specialist will also respond to inquiries from partners and customers, provide general office support, and help streamline administrative processes to improve efficiency. This position requires consistent collaboration with management and cross-functional teams to support business and distribution activities. Qualifications Strong Communication and Customer Service skills to interact effectively with internal teams, partners, and external stakeholders. Proficiency in Administrative Assistance, including scheduling, document management, and office coordination. Solid Analytical Skills to handle data entry, basic reporting, and problem-solving in day-to-day operations. Foundational Finance skills to support invoice processing, expense tracking, and coordination with the finance team. Proficiency with MS Office (Word, Excel, Power Point) and familiarity with office management tools or ERP/CRM systems. Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Ability to work collaboratively on-site in Cairo, with a professional, inclusive, and service-oriented approach. Diploma or bachelor’s degree in Business Administration, Management, or a related field; prior administrative experience in healthcare, distribution, or a corporate setting is an advantage.