Operation Specialist Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Brief </b> <br><p><em><span>The Regional Specialist is responsible for driving Vodafone Egypt’s region-centric operating model by translating regional market insights into targeted commercial, network, and customer strategies. The role acts as a bridge between Marketing, Commercial, Network, and Operations teams to identify growth opportunities, improve regional performance, and ensure execution of initiatives tailored to the unique needs of each region. Through data-driven decision making and cross-functional collaboration, the role contributes to sustainable market share growth and customer experience improvement across Egypt.</span></em></p><br><br><br><b>Core Competencies and Qualifications </b> <br><ol> <li><strong>Strategic &amp; Analytical Thinking&nbsp;</strong></li> </ol> <ul> <li>Strong analytical and problem-solving skills.&nbsp;</li> <li>Ability to derive actionable insights from market, customer, and performance data.&nbsp;</li> <li>Knowledge of business performance analysis, forecasting, and opportunity identification.</li> </ul> <ol> <li><strong>Stakeholder Management &amp; Collaboration&nbsp;</strong></li> </ol> <ul> <li>Ability to work effectively across multiple functions and align stakeholders around common objectives.&nbsp;</li> <li>Strong communication and presentation skills.&nbsp;</li> <li>Project coordination and execution capabilities.</li> </ul> <ol> <li><strong>Commercial Acumen &amp; Execution&nbsp;</strong></li> </ol> <ul> <li>Understanding of market dynamics, customer behavior, and go-to-market principles.&nbsp;</li> <li>Ability to support the development and execution of regional growth initiatives.&nbsp;</li> <li>Results-oriented mindset with strong attention to execution and impact.</li> </ul><br><br><b>Competencies &amp; Qualifications</b> <br><ul> <li>2–4 years of experience in Marketing, Commercial Strategy, Business Planning, Analytics, Sales Planning, Consulting, or related fields.&nbsp;</li> <li>Experience in telecommunications, FMCG, technology, or other data-driven industries is preferred.&nbsp;</li> <li>Exposure to cross-functional projects, market analysis, or commercial performance management is an advantage</li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

About the job<br>Company Description Beacon Fin Train is a globally recognized provider of premium financial training and workshops, guided by values of integrity, customer-centricity, team effectiveness, and accountability. With over 15 years of delivering world-class financial education, Beacon partners with organizations to develop their workforce and optimize their financial operations. Accredited by renowned institutions such as AFP, FMI, and Frankfurt School of Finance, Beacon offers certifications including CTP, FP&A, CFM, CFA, ACI-DC, and IFRS. The company uses both updated classroom-based and live online systems to provide adaptable training solutions for modern professionals.<br>Role Description This is a full-time, on-site role for a Senior Sales Specialist, located in El Maadi. You will be responsible for identifying and generating leads, conducting market research, and creating strategies to expand the company's client base. They will also provide compelling presentations to potential clients, maintain effective communication with stakeholders, and contribute to the company's growth objectives.<br>Qualifications At least 2-3 years of sales or business development experience Excellent Communication skills, both verbal and written Proven ability to work independently and collaboratively in a team environment Bachelor’s degree in business, marketing, finance, or a related field is a plus Fluency of English language Familiarity with the financial training industry is a plus Strong organizational and time management skills

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB OBJECTIVE The Plasma Marketing Specialist will be an integral part of the Plasma Collection Marketing and Donors Affairs team. The primary responsibility will be to create compelling visual assets and designs for marketing campaigns and initiatives. Work closely with the marketing team to develop creative content that enhances plasma awareness, engages the target audience, and drives donors' acquisition and retention The Plasma Marketing Specialist works to create designs and visual concepts that deliver information through imagery, art and photographs for plasma collection operations. He/she possess skills that include the ability to produce artwork in a variety of styles for donor centers, plasma awareness events, donors' recruitment activities and social media, understand design and have excellent communication skills. He/she also manages the social media channels targeting plasma awareness and donors (Facebook, Instagram, TikTok, YouTube, etc.) through relevant content creation, posting, media buying activities, reports generation and performance enhancement, targeting and segmentation, etc. Create effective media buying strategies, media planning to identify target audiences and craft effective campaigns. Ensure that ads reach the intended audience through the right channels at optimal prices. ENVIRONMENT Internal: Plasma collection and donors' affairs, DC Operations, Call center. External: Donors, Patient associations, Third party providers, Medical associations, Corporates, Community-based organizations and others. KEY RESPONSIBILITIES 1) Social Media Management: Create the annual social media plan and calendar. Execute social media strategy through competitive research, platform determination, benchmarking, audience identification and media buying optimization. Generate, edit, publish and share daily content (original text, images, video, HTML, etc.) that builds meaningful connections and encourages community members to take action. Set up and optimize donors' pages within each platform to increase the visibility of content. Coordinate the Moderation for donor' pages for all user-generated contents. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and acting on the information. Collaborate with other functions (donor relations, call center, donation centers, etc.) to manage reputation, identify key players and coordinate actions. Media Buying: - Help identify target audiences and plan media campaigns - Optimize plans and budgets according to the best media mix - Prepare schedules and adjust when needed - Experiment with new platforms and channels - Ensure ads are creative and displayed appropriately - Monitor costs and return on investment (ROI) 2) Designs and content creation: Develop unique, stand-out advertising creative, in video, animation, Infographics and still formats. Create visually appealing and engaging designs for on ground marketing. Assist with video editing and production needs, as necessary. Create compelling &amp; engaging social media content. Create short form video content, including reels, social videos, and gifs. Assist in the copywriting for marketing materials. Develop brand identity elements, such as logos, icons, and visual guidelines, to maintain a consistent brand image across all platforms. Ensure designs align with brand guidelines and reflect the brand's tone and messaging. Design user interfaces, and user experience (UI/UX) elements that drive engagement and conversion. Optimize designs for different digital platforms and devices to ensure a seamless user experience. Create and edit multimedia content, such as videos, GIFs, and animations, to support plasma marketing initiatives. Ensure all visual content is optimized for search engine optimization (SEO) and adheres to relevant copyright and licensing regulations. 3) Creative Strategy and Ideation: Contribute to the development of creative strategies and ideas for digital and on ground marketing campaigns. Stay up-to-date with design trends, emerging technologies, and best practices in digital marketing and graphic design.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree</li><li>Typically requires a minimum of 3-5 years of related experience in Graphic Design, Digital Design, Visual Communication, or a related field.</li><li>Proven experience in graphic design, preferably in a digital marketing or advertising agency setting.</li><li>Proficiency in graphic design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), and other relevant design tools.</li><li>Strong understanding of design principles, typography, color theory, and layout composition.</li><li>Knowledge of digital marketing platforms and channels, including social media, websites, and email marketing.</li><li>Familiarity with UI/UX design principles and best practices.</li><li>Adequate knowledge of web design, web development, CRO and strong experience in SEO.</li><li>Proficiency in all Microsoft Office applications, graphic design software and CRM applications.</li><li>Strong communication skills.</li><li>Strong Interpersonal skills.</li><li>Maintain a positive attitude focused on customer satisfaction.</li><li>Excellent creative thinking and problem-solving skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Strong communication and collaboration skills.</li><li>Critical thinking and problem solving.</li><li>Teamwork and collaboration.</li><li>Professionalism and strong work ethic.</li><li>Analytical.</li><li>Ability to work within a highly regulated, labor intensive, fast paced medical environment.</li><li>Ability to plan and execute activities for the improvement of overall operations.</li><li>Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>JOB PURPOSE <br> To install, support, monitor, upgrade and maintain software application/solutions and ensure consistency within the assigned projects while taking into consideration industry best practices, and established projects requirements.</p><br><p>Description<br> 1.Provide support to the application delivery specialists while performing their tasks through transferring their know- how to help them complete their tasks if needed.<br> 2.Develop ideas and build different solutions for applications technical challenges during projects’ implementation<br> 3.Analyse business requirements, identify alternative solutions and recommend new approaches documented in the design documents to implement them on the applications and ensure alignment with the architecture principals. <br> 4.Analyse and diagnose technical problems, across all stages of implementing applications (build, test and rollout activities) to provide the solutions on the related systems to fix the issues.<br> 5.Prioritize applications issues based on application know how and business knowledge in co-ordination with different stakeholders.<br> 6.Work closely with vendors (if exists) in building the applications related components<br> 7.Participate in updating the business processes to reflect any changes in the requirements of the applications implementation.<br> 8.Contribute with other stakeholders on the application monitoring design and define the critical services for monitoring purposes.<br> 9.Support IT security in understanding access, roles and privileges according to established policies and procedures and applications capabilities<br> 10.Report to the application delivery technical leads any risks that may affect application deliverables<br> Reporting and Documentation<br> 11.Prepare the project related technical documentation to ensure the quality level of the project <br> 12.Prepare periodic reports.(weekly and monthly for the assigned tasks to be reviewed and approved by the technical lead.<br> Policies, Processes and Procedures<br> 13.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br> Day- to-day operations<br> 14.Follow the day-to-day operations related to own jobs in the Application Management, Development &amp; Digital Solutions department to ensure continuity of work.<br> Compliance<br> 15.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.<br></p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience<br>  Bachelor’s degree in Engineering, Computer science or equivalent<br>  4-6 years of experience in Information Technology field.<br>  Awareness of business functions and the reflection on applications implemented.<br> Skills<br>  Very good command of English Language (Written &amp; Spoken)<br>  Good analytical skills<br></p><br><br> </div>

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, consultative, and innovative outsourcing solutions that support diverse business needs and help clients focus on their core operations. With strong global coverage and deep cultural understanding, ETISAL International tailors services to enhance customer experience and operational efficiency. The company is committed to first-class quality, the value of human capital, and the use of state-of-the-art technologies and best practices. ETISAL International continually improves its management and operational standards with an emphasis on transparency, flexibility, integrity, and exceeding client expectations. Role Description The Customer Service Specialist / Dubai Freezone role is a full-time, on-site position based in Cairo, Egypt. In this role, the specialist will handle inbound and outbound customer interactions, respond to inquiries, and resolve issues efficiently and professionally. Daily tasks include managing phone calls and other communication channels, providing accurate information about products and services, and documenting interactions in internal systems. The specialist will work to enhance customer satisfaction by delivering a positive experience, following established procedures, and escalating complex cases when necessary. Collaboration with team members and supervisors to meet performance targets and service level agreements is an essential part of the role. Qualifications Strong Customer Service and Customer Support skills, with the ability to handle diverse inquiries and resolve issues effectively. Focus on Customer Satisfaction and Customer Experience, demonstrating empathy, patience, and a client-centered approach. Professional Phone Etiquette, including clear communication, active listening, and courteous interaction across all channels. Good command of English and Arabic, both spoken and written. Previous experience in call centers, BPO, or customer-facing roles is preferred. Ability to work on-site in Cairo, Egypt, and maintain flexible availability as required. Strong problem-solving skills, attention to detail, and ability to work under pressure while meeting performance targets. Basic computer literacy and familiarity with CRM or contact center systems are beneficial.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br><br>WHAT’S ON YOUR PLATE?<br><br> SOP Design & Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business. Program Ownership: Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets Agent Empowerment & Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function Stakeholder Management: Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br><br>WHAT YOU BRING TO THE TABLE?<br><br> 5+ years of experience working in contact centers Demonstrated experience in AI projects with partial or full automation projects Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar Critical thinking and data analysis proficiency to identify root causes and drive decisions Ability to lead workshops and influence without authority across cross-functional teams Strong written and verbal communication; ability to communicate complex analysis simply and persuasively

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team?<br> At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Transfer Support Team) to help us keep our clients happy and our operations smooth.<br> Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth.<br> If you love helping people and solving problems, we’d love to hear from you!<br> What We Offer: Remote Work: Work from the comfort of your home.<br> Great Team: Join a young and active team of super specialists.<br> Flexible Schedule: 2 days-on after 2-days off from 9.<br>00 a.m. to 9.00 p.m GMT+3. Competitive Salary: Base salary and bonus based on KPI.<br> Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.<br> Continuous Learning: Access to seminars, trainings, and conferences.<br> We’ll even help you get to any conference you want to attend.<br> Perks: Enjoy corporate discounts on hotels and other services.<br> The Process: Application and Assessment: You'll receive an assessment link when you apply, if there's a match, you'll be invited to an interview with our HR.<br> Meeting with HR: A friendly chat with our HR team.<br> One minute Internet Speed Test: Just to make sure you’re all set for remote work.<br> Interview results and offer!<br> Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.<br>notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we’d love to hear from you!<br> Apply now and let’s create amazing travel experiences together!<br> What You’ll Do: Rapidly and effectively resolve client issues: Receiving and processing partner requests for online transfer bookings (order changes, booking additional services, resolving incidents) through our CRM system; Advise clients: Supporting partners at all stages of working with the online product (search, booking, making changes to bookings created); Communicate: Interacting with suppliers regarding bookings via email and phone; Work with systems: Utilizing CRM systems and our internal databases efficiently.<br> What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written).<br> Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.<br> Quick Learner: Ability to learn quickly and stay results-focused.<br> Tech Requirements: A functioning computer and microphone.<br> Travel Knowledge: Understanding of the travel business and booking systems is an advantage!<br></span> </div>

<p>Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development. Nafham’s mission is to enhance the educational experience and unlock the potential of young individuals across various communities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>new leads</strong> and contact potential customers through calls and other communication channels.</li><li>Follow up with new leads and convert them into successful sales.</li><li>Contact <strong>inactive and previous customers</strong> to reactivate them and encourage them to return to Nafham.</li><li>Identify customer needs and recommend suitable packages and services.</li><li>Build strong relationships with customers and maintain regular follow-up.</li><li>Handle objections and provide effective solutions to close sales.</li><li>Achieve monthly <strong>sales and reactivation targets</strong>.</li><li>Maintain accurate records of leads, follow-ups, sales, and reactivation activities.</li><li>Follow up consistently with prospects and inactive customers to maximize conversion opportunities.</li><li>Coordinate with the Customer Experience and Operations teams when needed.</li><li>Prepare regular updates and reports on sales performance and results.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>1+ year of experience in Sales, Telesales, or a similar role.</strong></li><li>Experience in <strong>lead conversion and customer reactivation</strong> is a plus.</li><li>Strong communication, negotiation, and persuasion skills.</li><li>Target-oriented with a strong focus on achieving results.</li><li>Excellent follow-up and objection-handling skills.</li><li>Very Good command of <strong>English</strong>.</li><li>Ability to work under pressure and handle a high volume of calls.</li><li>Experience in <strong>Education / EdTech</strong> is a plus.</li></ul>

ITSYS Corporation.® is a leading software offshore outsourcing company, providing reliable software development services and application support to enterprises worldwide. We’re seeking Projects Delivery Manager (Odoo ERP) to join our team.<br>Responsibilities· Manage a team of ERP specialists, providing guidance, support, and fostering a culture of collaboration and innovation.· Work closely with various departments and stakeholders to understand business requirements and align ERP solutions accordingly.· Monitor and evaluate ERP service delivery, ensuring SLAs (Service Level Agreements) are met and continuous improvement initiatives are implemented.· Identify potential risks and develop mitigation strategies to ensure the stability and security of ERP systems.· Rack and analyze Odoo ERP system performance, generate reports, and make recommendations for enhancements or optimizations.· Develop open and professional relationships with team members to facilitate effective issue resolution.· Manage organizational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meet quality and scheduled demands.· Investigate issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions. Requirements· BSc. in computer sciences or equivalent.· Excellent communication & leadership skills.· PMP certificate is required.· Previous experience in ERP projects management is a must.<br>Interested candidates are welcome to send their updated CVs on : nahla.abdelkhalek@itsyscorp.com , and write " Projects Manager (Odoo ERP) " in the subject.

*** Must have experience in IT & work at NAFEZA ****** Must live in New Cairo, Nasr City, Maadi or Madinaty ***<br>Job Summary:The Purchasing Specialist is responsible for managing purchasing activities, supplier coordination, order follow-up, shipment clearance, and related documentation. The role ensures timely procurement and delivery of items while maintaining accurate records, controlling shipment costs, and ensuring compliance with applicable logistics and customs procedures.<br>Job Description:Issue supplier purchase orders and accurately record all orders and related information in the company’s systems. Follow up with suppliers on order status and ensure the timely delivery of purchased items. Resolve purchasing and delivery issues in a calm, professional, and solution-oriented manner. Prepare and update the purchasing tracking sheet on a daily basis. Follow up with suppliers regarding invoices once orders have been completed and delivered. Manage all required communication and coordination with suppliers. Negotiate payment terms and commercial conditions with suppliers when required. Register and maintain accurate supplier information in the company’s systems. Prepare all required documentation for shipment and customs clearance. Coordinate and follow up on the clearance process with suppliers, freight forwarders, and customs brokers until shipments are successfully released from customs. Ensure all shipment-related costs are accurately updated and maintained in the system. Coordinate with relevant internal and external "Local & International" parties to ensure smooth purchasing and logistics operations. Maintain accurate and up-to-date with new implemented NAFEZA portal.<br>Requirements:Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Commerce or related field.2 - 4 years experience in purchasing and logistics processes in IT, Technology, System integration field. Excellent knowledge of Microsoft Office, particularly Excel. Excellent command of English, both written & spoken. Familiarity with international logistics terms, conditions, and procedures. Good understanding of customs clearance and international shipment procedures. Familiarity with the Egyptian Tax Portal and related procedures. Familiarity with the NAFEZA Portal. Strong supplier communication and negotiation skills. Good follow-up, coordination, and problem-solving skills. Strong attention to detail and ability to maintain accurate records. Ability to work under pressure and manage multiple orders and shipments simultaneously.

Role Objectives Support the technical operations of the IT department by providing advanced technical expertise and leadership. Serve as a subject matter expert in troubleshooting and resolving complex IT issues, while also mentoring and guiding junior team members. Collaborate with cross-functional teams to implement and optimize IT solutions, manage vendors, and ensure compliance with security standards. Drive continuous improvement initiatives and contribute to the strategic direction of the IT department. Stay abreast of emerging technologies and industry best practices to maintain a cutting-edge IT environment. Roles & Responsibilities:Technical Leadership: Provide advanced technical expertise and leadership in supporting IT systems, networks, and infrastructure. Problem Solving: Resolve complex technical issues by conducting in-depth analysis, troubleshooting, and implementing effective solutions. Mentorship: Mentor and guide junior IT staff, sharing knowledge and best practices to enhance the team's capabilities. Documentation: Create and maintain comprehensive documentation of IT systems, processes, and solutions to facilitate Knowledge Base sharing and training. Continuous Improvement: Identify opportunities for process improvement and optimization, implementing best practices and innovative solutions. Monitoring and Maintenance: Monitor IT systems and networks for performance issues, conducting regular maintenance and updates to ensure optimal functionality. Training and Development: Stay updated on emerging technologies and industry trends, and provide training to team members to enhance their technical skills.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSBachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Minimum of 5 years of experience in a technical support role, with demonstrated expertise in supporting complex IT systems and environments. Profound technical knowledge and hands-on experience with a wide range of IT systems, networks, hardware, and software applications. Proven track record of providing advanced troubleshooting and problem-solving solutions for complex technical issues. Extensive experience in documenting IT processes, procedures, and technical solutions to facilitate knowledge sharing and training. Certifications such as Comp TIA Security+, Cisco Certified Network Associate (CCNA), or Microsoft Certified Solutions Expert (MCSE) are highly desirable. Familiarity with the ITIL (Information Technology Infrastructure Library) framework and experience in implementing IT service management best practices.

‎York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential products across the country that provide residents with distinctive, universal, multicultural, and enriching lifestyles. York Towers is the exclusive developer of luxury real estate worldwide. The company aims to become a leading real estate player through an efficient business model and advanced technologies used for designing and construction. Since its establishment in 2016, York Towers has delivered 20 real estate properties and runs six dynamic projects. York Towers operates eight offices in five countries across three continents. ‎About us:Dwelleo is an innovative Prop Tech platform transforming the Saudi Arabian real estate market through AI-powered insights, smart listings, and advanced digital solutions for developers, brokers, and property seekers. Our mission is to redefine the way properties are bought, sold, and rented in KSA through a seamless, intelligent digital ecosystem. As part of our growth, we are expanding our commercial team and are looking for a high-performing B2B Telesales Specialist to drive developer and broker onboarding across Saudi Arabia.<br>Role Summary The B2B Telesales Specialist – Real Estate (KSA Market) will be responsible for driving outbound sales activities, onboarding real estate developers, brokerage firms, and individual brokers onto the Dwelleo platform. This is a high-impact revenue-generating role focused on pipeline development, closing onboarding deals, and growing Dwelleo’s listing ecosystem across Saudi Arabia—fully remote from Egypt.<br><br>Key Responsibilities<br>B2B Telesales & Onboarding Identify, target, and engage real estate developers, brokerage firms, and individual brokers across Saudi Arabia. Conduct high-volume outbound calls, virtual meetings, and follow-ups to convert leads into active partners. Present Dwelleo’s platform, pricing packages, and AI-powered tools clearly and persuasively. Negotiate commercial terms, onboarding agreements, and listing packages in line with company policies. Manage the full sales cycle from lead generation to deal closure and onboarding activation. Maintain accurate records of activities, pipelines, and conversion data using CRM tools.<br><br><br>Client Relationship Management Build strong long-term relationships with developers and brokers to ensure recurring listings. Act as the main point of contact during onboarding and early-stage activation. Ensure partners are fully trained and supported to maximize platform adoption and performance.<br><br><br>Market Awareness & Growth Support Monitor the Saudi real estate market and identify new business opportunities. Track competitors such as Property Finder, Bayut, Wasalt, and Aqaar. Share market feedback with Product and Marketing teams to improve positioning and performance.<br><br><br>Reporting & Performance Achieve monthly targets for onboarding volume, revenue, and active listings. Prepare weekly sales reports covering pipeline status, conversion rates, and market insights. Collaborate closely with Product, Marketing, and Operations teams for smooth deal execution.<br><br><br><br>Requirements<br>Must-Have Qualifications Bachelor’s degree in Business, Sales, Marketing, Real Estate, or a related field.2–4 years of experience in B2B sales, telesales, business development, or account management. Previous experience in Prop Tech, real estate platforms, Saa S, or digital marketplaces is highly preferred. Strong understanding of B2B sales with developers, brokers, or property owners. Fluent English is mandatory (spoken and written) for dealing with KSA clients and international stakeholders. Proven track record of achieving sales targets. Highly self-motivated and disciplined for remote work environments.<br><br><br>Preferred Qualifications Experience working with or selling to the Saudi real estate market. Experience using CRM systems. Understanding of digital marketing, online listings, and lead generation.<br><br><br>Key Competencies Strong persuasion, negotiation, and closing skills. Excellent relationship-building ability. Results-driven and target-oriented mindset. High level of professionalism and customer focus. Ability to thrive in a fast-paced, tech-driven startup environment.

Company Description SEKEM Group, founded in 1977, is a leading producer, processor, and marketer of organic and biodynamic groceries, dried foods, textiles, and natural pharmaceuticals across Egypt, the Arab region, and international markets. Organized as a holding company with several firms and a strong NGO branch, SEKEM integrates economic success with social engagement and human development. Through the SEKEM Development Foundation, the group operates schools, a vocational training center, and a medical clinic, while promoting biodynamic farming via the Egyptian Biodynamic Society and the Centre for Organic Agriculture in Egypt. More than 800 farms in Egypt, Sudan, and Uganda are associated with SEKEM, cultivating over 6,500 acres ecologically, and the group employs over 2,000 team members. SEKEM is a national market leader in herbal teas, with its headquarters located in Cairo, Egypt.<br>Role Description The Recruitment Specialist – FMCG Background will manage end-to-end recruitment processes for roles across SEKEM Group, with a particular focus on hiring for fast-moving consumer goods (FMCG) operations. This full-time, on-site role in Cairo, Egypt involves sourcing and screening candidates, conducting interviews, coordinating hiring decisions with line managers, and ensuring a positive candidate experience. The role includes developing and maintaining talent pipelines, preparing job postings and role profiles, and using appropriate recruitment channels to attract qualified applicants. The Recruitment Specialist will also support onboarding and initial training coordination, collaborate with HR and department leaders to understand workforce needs, and contribute to continuous improvement of recruitment practices aligned with SEKEM’s values and business goals.<br>Qualifications<br> Candidates should possess strong Recruiting and Hiring skills, including experience managing full recruitment cycles and working with FMCG-related roles. Candidates should possess effective Interviewing skills, with the ability to assess competencies and cultural alignment using structured methods. Candidates should possess excellent Communication skills, both written and verbal, to interact professionally with candidates, hiring managers, and external partners. Candidates should possess Training-related skills, particularly in supporting onboarding processes and coordinating initial orientation for new hires. Relevant experience in FMCG or high-volume recruitment environments is highly beneficial. Knowledge of HR best practices, labor regulations, and modern recruitment tools or applicant tracking systems is preferred. Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent practical experience. Ability to work collaboratively, handle multiple vacancies simultaneously, and maintain a high level of professionalism and confidentiality.

Job Title: Travel Visa Specialist<br><br>Location: Salah Salem, Heliopolis<br><br>Department: Visa operarions<br><br>Employment Type: Full-time<br><br><br>About the Role<br><br>We are seeking an experienced, highly connected, and detail-oriented Travel Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients.<br><br>If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br><br><br>Key Responsibilities<br><br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously.<br><br>Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues.<br><br>Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws.<br><br>Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation.<br><br>Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions.<br><br>Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br><br><br>Required Qualifications & Skills<br><br>Experience: Minimum of 3 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm.<br><br>Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates.<br><br>Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management.<br><br>Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals.<br><br>Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos.<br><br>Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br><br>Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies.<br><br><br>How to Apply<br><br>If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV and a brief cover letter highlighting your experience with large-group visa processing to youssefmaged@pandaeg.com with the subject line "Application: Travel Visa Specialist - [Your Name]".

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that address each client’s unique business needs. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to help partners focus on their core business and better serve their own customers. The company invests in human capital, quality, and state-of-the-art technologies, while continuously enhancing management and operational standards. Its culture is built on transparency, flexibility, integrity, passion for service, and a commitment to exceeding client expectations. Role Description The Legal & Customer Support Specialist (Chat & Outbound) is a full-time, on-site role based in Cairo. This role involves providing legal-related support and guidance on customer queries, preparing and reviewing standard legal documents, and addressing legal issues that arise in daily operations. The specialist will handle customer interactions through chat and outbound calls, ensuring clear, professional communication and accurate information. Responsibilities include documenting case details, escalating complex issues to senior legal or management teams as needed, and aligning all support activities with company policies and regulatory requirements. The role also involves collaborating with internal departments to improve processes, maintain compliance, and support a high-quality customer experience. Qualifications Strong foundation in Law and practical experience managing Legal Issues in a business or corporate environment. Ability to provide Legal Consulting support, including interpreting policies and explaining legal implications to customers and internal teams. Proficiency in Legal Document Preparation, including drafting, reviewing, and organizing contracts, agreements, and related documentation. Excellent Communication skills for handling chat and outbound customer interactions, documenting cases, and collaborating with cross-functional teams. Bachelor’s degree in Law or a related legal field; professional legal certifications are an advantage. Experience in customer service, contact centers, or BPO environments is preferred. Strong attention to detail, analytical thinking, and ability to work with confidential information responsibly. Fluency in English and Arabic, with strong written and verbal communication in both languages. Comfort working on-site in a fast-paced environment, with flexibility to follow shift schedules if required. What We Offer: Net salary: 13,000 EGP paid professional training program Fixed shifts social and medical insurance coverage A professional, supportive, and structured workplace

Job Title: Travel Visa Specialist<br><br>Location: Salah Salem, Heliopolis<br><br>Department: Visa operarions<br><br>Employment Type: Full-time<br><br><br>About the Role<br><br>We are seeking an experienced, highly connected, and detail-oriented Travel Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients.<br><br>If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br><br><br>Key Responsibilities<br><br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously.<br><br>Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues.<br><br>Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws.<br><br>Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation.<br><br>Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions.<br><br>Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br><br><br>Required Qualifications & Skills<br><br>Experience: Minimum of 3 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm.<br><br>Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates.<br><br>Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management.<br><br>Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals.<br><br>Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos.<br><br>Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br><br>Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies.<br><br><br>How to Apply<br><br>If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV and a brief cover letter highlighting your experience with large-group visa processing to youssefmaged@pandaeg.com with the subject line "Application: Travel Visa Specialist - [Your Name]".

Job Title: Travel Visa Specialist<br>Location: Salah Salem, Heliopolis<br>Department: Visa operarions<br>Employment Type: Full-time<br><br>About the Role<br><br>We are seeking an experienced, highly connected, and detail-oriented Travel Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients.<br><br>If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br><br>Key Responsibilities<br><br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously.<br><br>Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues.<br><br>Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws.<br><br>Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation.<br><br>Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions.<br><br>Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br><br>Required Qualifications & Skills<br><br>Experience: Minimum of 3 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm.<br><br>Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates.<br><br>Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management.<br><br>Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals.<br><br>Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos.<br><br>Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br><br>Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies.<br><br>How to Apply<br><br>If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV and a brief cover letter highlighting your experience with large-group visa processing to youssefmaged@pandaeg.com with the subject line "Application: Travel Visa Specialist - [Your Name]".

International Technical Textile Industry (ITTI) is a leading manufacturer of high-quality technical textiles, serving diverse industries with innovative and reliable solutions. Our product portfolio includes Nonwoven Geotextiles, Woven Geotextiles, Needle-Punched Carpets, and Woolen Felts. As we continue to expand our international presence, we are seeking a motivated and results-driven Export Specialist to join our growing team.<br>Job Description Develop and expand export sales in existing and new international markets. Identify potential customers, distributors, and business partners worldwide. Handle export inquiries, prepare quotations, negotiate commercial terms, and follow up until order confirmation. Build and maintain strong relationships with international customers to ensure long-term business growth. Coordinate with production, planning, logistics, and finance departments to ensure timely order execution and shipment. Prepare and review export documentation, including commercial invoices, packing lists, certificates of origin, and shipping documents. Communicate with freight forwarders, shipping lines, and customs brokers to ensure smooth export operations. Monitor customer payments, shipment schedules, and after-sales support. Conduct market research to identify new business opportunities and analyze competitors. Represent the company at international exhibitions, trade fairs, and business meetings when required. Prepare periodic sales reports, export forecasts, and market intelligence for management.<br>Qualifications Bachelor's degree in Business Administration, International Trade, Engineering, or a related field.3–7 years of experience in export sales, preferably in technical textiles, industrial products, construction materials, or manufacturing. Excellent command of English (spoken and written). Additional languages are an advantage. Strong negotiation, communication, and presentation skills. Good understanding of international trade regulations, Incoterms, export documentation, and logistics. Proficiency in Microsoft Office, particularly Excel and Power Point.

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>Food Safety Specialist – Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.</p> <h4>The Role of Food Safety Specialist:</h4> <p>We are currently seeking a full-time talented Food Safety Specialist who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Food Safety Specialist plays a critical role in identifying and addressing potential risks to food safety, implementing corrective actions, and continuously improving processes to ensure compliance with regulatory requirements and hotel standards.</p> <h4>Our Ideal Food Safety Specialist:</h4> <p>Our ideal Food Safety Specialist should hold a bachelor's degree in food science, veterinary and microbiology, along with certificates in food safety systems (ISO 22000, HACCP, BRC) with a minimum of 2-3 years of experience in a food safety or related role.</p> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals, and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a <strong>Digital Marketing Specialist</strong> to support and execute digital marketing initiatives across multiple online channels. The organization is focused on strengthening its digital presence through engaging content, effective social media management, AI-powered marketing workflows, website optimization, and strategic collaboration with external marketing agencies. They are looking for a proactive marketing professional who enjoys balancing hands-on execution with campaign coordination and continuous optimization.</p><br>Role Overview<p>The <strong>Digital Marketing Specialist</strong> will be responsible for executing digital marketing initiatives across social media, website content, digital campaigns, and AI-enabled marketing workflows. The <strong>Digital Marketing Specialist</strong> will create engaging content, manage online communities, coordinate with external agencies, maintain website content, leverage AI tools to improve efficiency, and analyze campaign performance to support business growth. This role is ideal for someone who enjoys combining creativity, organization, technology, and data-driven marketing execution.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM</strong></p><br>Key ResponsibilitiesContent Creation &amp; Digital Presence<ul><li><p>Create and optimize content across social media platforms, blogs, and website pages.</p><br></li><li><p>Maintain consistent brand voice, messaging, and visual identity across all digital assets.</p><br></li><li><p>Update website content, product pages, and multimedia assets as needed.</p><br></li><li><p>Ensure digital content aligns with broader marketing initiatives and business goals.</p><br></li></ul>Social Media Management &amp; Community Engagement<ul><li><p>Manage publishing schedules and content calendars across Instagram, LinkedIn, TikTok, Facebook, and YouTube.</p><br></li><li><p>Monitor and respond to comments, messages, and community interactions.</p><br></li><li><p>Foster audience engagement and support community growth initiatives.</p><br></li><li><p>Track engagement metrics and recommend improvements to content performance.</p><br></li></ul>Agency &amp; Vendor Coordination<ul><li><p>Coordinate with external agencies responsible for SEO, digital campaigns, and website initiatives.</p><br></li><li><p>Review agency deliverables to ensure quality and brand consistency.</p><br></li><li><p>Serve as the primary point of contact for marketing vendors and agency partners.</p><br></li><li><p>Monitor campaign timelines and ensure projects are delivered on schedule.</p><br></li></ul>AI-Enabled Marketing Optimization<ul><li><p>Utilize AI tools to streamline content creation, scheduling, reporting, and campaign execution.</p><br></li><li><p>Identify opportunities to automate repetitive marketing tasks.</p><br></li><li><p>Implement AI-powered workflows that improve operational efficiency.</p><br></li><li><p>Continuously evaluate new AI tools and marketing technologies.</p><br></li></ul>Reporting &amp; Analytics<ul><li><p>Track marketing KPIs including engagement, website traffic, lead generation, and conversions.</p><br></li><li><p>Maintain dashboards and marketing reports for leadership.</p><br></li><li><p>Analyze campaign performance and recommend optimization strategies.</p><br></li><li><p>Use data-driven insights to improve marketing effectiveness.</p><br></li></ul>Website Management<ul><li><p>Update website pages, product listings, and multimedia content.</p><br></li><li><p>Ensure website updates follow brand guidelines, SEO best practices, and UX standards.</p><br></li><li><p>Support ongoing website maintenance and digital content optimization.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of experience in digital marketing or related roles.</p><br></li><li><p>Experience managing social media platforms and digital content.</p><br></li><li><p>Experience maintaining or updating websites using CMS platforms.</p><br></li><li><p>Experience coordinating marketing campaigns with external agencies or vendors.</p><br></li><li><p>Experience executing multi-channel digital marketing campaigns.</p><br></li></ul>Skills<ul><li><p>Strong content creation and copywriting skills.</p><br></li><li><p>Strong understanding of social media marketing best practices.</p><br></li><li><p>Experience using AI-powered marketing tools.</p><br></li><li><p>Experience with website content management systems (CMS).</p><br></li><li><p>Experience with Canva, Figma, or similar design tools.</p><br></li><li><p>Strong analytical skills with experience interpreting marketing performance data.</p><br></li><li><p>Experience maintaining marketing dashboards and reporting.</p><br></li><li><p>Excellent written and verbal English communication skills.</p><br></li><li><p>Strong organizational and project management abilities.</p><br></li><li><p>Ability to manage multiple priorities while maintaining attention to detail.</p><br></li></ul>What Success Looks Like<ul><li><p>High-quality digital content is consistently published across all channels.</p><br></li><li><p>Community engagement, follower growth, and organic lead generation improve over time.</p><br></li><li><p>AI-powered workflows increase marketing efficiency and reduce manual effort.</p><br></li><li><p>External agencies consistently deliver high-quality work aligned with brand standards.</p><br></li><li><p>Marketing insights drive measurable improvements in campaign performance.</p><br></li><li><p>Website content remains current, optimized, and aligned with business objectives.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to take ownership of day-to-day digital marketing execution while working closely with external agencies and leveraging AI to improve marketing operations. As the <strong>Digital Marketing Specialist</strong>, you'll play a key role in strengthening the company's digital presence, driving audience engagement, optimizing marketing performance, and supporting long-term business growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>