Operation Specialist Jobs - Giza Egypt
1636 Jobs Found
<p>To supervise the external end-to-end hiring process for mass hiring, outsourced hiring and junior positions, including CV sourcing, phone screening, HR interview, Business Interviews and offering process, in line with approved business plans to ensure meeting all hiring requirements within the set Key Performance Indictors (KPIs) and with full alignment to work policies and procedures.</p><p><strong>External Hiring</strong></p><p>Lead the team in effectively adopting various method to identify potential candidates via the bank s official website, LinkedIn, Social Media platforms, to prepare a market map for hiring needs to better address business hiring requirements.</p><p>Supervise and participate in the hiring process covering mass hiring and junior positions including; CV sourcing, phone screening, coordinating assessments for applicable candidates, conducting HR interviews, conducting interviews with respective Business Heads for mass hiring and junior positions, to ensure cultural fit for the Bank, values alignment, long term potential, and technical capabilities.</p><p>Review the documents according to the checklist and job offers prepared by Talent Acquisition Officer for mass hiring and junior positions, to ensure the hiring of qualified candidates while maintaining market competitiveness.</p><p>Review, extend and negotiate job offers and financial packages for candidates applying on mass hiring and junior positions in line with CIB grading system, salary structures (in collaboration with Rewards Analysts) and policies, in order to ensure the hiring of qualified candidates while maintaining internal equity and market competitiveness.</p><p>Ensure that the documentation required for the HR Assessments for the invited candidates are available and abiding to CIB policies and labour law requirements.</p><p><strong>Talent Acquisition Automation</strong></p><p>Participate in the creation/enhancement of Talent Acquisition automation tools/projects, to ensure offloading Talent Acquisition team from manual work, and to ensure the efficiency and effectiveness of the Talent Acquisition process.</p><p><strong>Hiring Gap Analysis</strong></p><p>Develop hiring gap analysis reports to ensure meeting Business requirements within the set turnaround time.</p><p><strong>Outsource Hiring</strong></p><p>Supervise the screening and filtering of candidate applications/CVs against job requirements to establish a qualified database and pool for interviewing and selection.</p><p>Supervise the Talent Acquisition team, in conducting phone screening and interviews with potential candidates for outsource positions in line with business requirements, in order to qualify candidates for subsequent technical interviews conducted by lines of business and handle the documentation of relevant feedback.</p><p>Supervise all administrative work related to the Talent Acquisition activity on daily basis to ensure effective and efficient documentation.</p><p>Supervise all communications conducted with the Outsourcing Companies, to ensure proper and effective fulfilment of the organization s outsourced headcount requirements.</p><p>Supervise the allocations of outsourced employees on CIB jobs, to ensure the correctness of the changes done in collaboration with HRIS team.</p><p><strong>Policies, Processes and Procedures</strong></p><p>Implement approved department policies, processes, and procedures and monitors adherence so that work is carried out in a controlled manner.</p><p><strong>Day-to-day Operations</strong></p><p>Implement the day-to-day operations assigned for the Talent Management department to ensure compliance with the established standards and procedures.</p><p><strong>Compliance</strong></p><p>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree in Business Administration, Accounting or a related discipline</p><p>Minimum 5 - 7 years of experience in Talent Acquisition, Recruitment and Selection capacities</p><p>Proven experience and knowledge of the Banking industry is a plus</p><p><strong>Skills</strong></p><ul><li>Excellent command of English & Arabic languages</li><li>Good understanding of MS Office applications</li><li>Planning and organizing skills</li><li>Communication skills</li><li>Presentation skills</li><li>Negotiation skills</li></ul>
<p><strong>Location:</strong> Sheikh Zayed / 6th of October<br><strong>Employment:</strong> Full-time, on-site</p><p>We're hiring Sales Supervisors to lead property consultant teams in our West Cairo sales operation.</p>
<p><strong>A Saudi company specialized in Operation & Maintenance is seeking to hire:</strong></p><p></p><ul><li><p><strong>Electrical Engineer</strong></p></li></ul><p></p><p><strong>Job Requirements:</strong></p><ol><li><p><strong>Experience in the field of Electrical Substations.</strong></p></li><li><p><strong>3 to 5 years of relevant experience.</strong></p></li><li><p><strong>Preferred age: around 30 years old.</strong></p></li><li><p><strong>Salary: SAR 5,000 to SAR 6,000, to be determined based on the candidate’s experience and performance during the interview.</strong></p></li></ol><p></p><p><strong>Work Location: Kingdom of Saudi Arabia.</strong></p><p></p><p><strong>Requirements</strong></p><ul><li></li></ul>
<div> <div> <b>Join Us</b>
</div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>Key Accountabilities & Decision Ownership</b>
</div> <div> <ul> <li>Provide strong support in the Datacom/CPN area at all technical levels of operation.</li> <li>Ensure proper and timely handling of individual/global complaints related to Datacom area.</li> <li>With responsibility of Initiating actions to improve the quality, availability and measurement of the area, Ensure highest network quality, availability and resilience through development and implementation of enhancement projects and work streams.</li> <li>Responsible for reviewing the new technology /roadmaps /incident trends.</li> <li>Provide troubleshooting, analysis & problem solution for critical situations.</li> <li>Follow-up & prepare the DataCom network planned activities to ensure fault free operation during different activity phases, coping with O&M quality standards & procedures.</li> <li>24x7 2nd line support On Call for DataCom network emergencies reported by internal customers, to fix critical problems.</li> <li>Fine tune the DataCom nodes to achieve smooth & high quality performance.</li> <li>Implement preventive software correction packages on DataCom nodes to solve DataCom network problems.</li> <li>Secure the DataCom network elements.</li> <li>Assess the need for suppliers support intervention & follow-up with suppliers regarding any DataCom network issues.</li> <li>Provide DataCom technical support to internal & external customers, & ensure their satisfaction.</li> <li>Follow the escalation & reporting procedure in due time.</li> <li>Report DataCom network problems in time with clear information to management for proper decision making.</li> <li>Report DataCom network activities to management for proper follow-up.</li> <li>Report performance against agreed plans & KPIs.</li> <li>Participate in acceptance & testing of new DataCom nodes, systems, features & services.</li> <li>Implement software & hardware system upgrades.</li> <li>Implement hardware system expansions.</li> <li>Follow the Datacom, the Change Management teams and the Service Management processes/SLA.</li> <li>Attend all assigned Trainings, Sessions or workshops.</li> </ul> </div> </div> <div> <div> <b>Core Competencies, Knowledge, and Experience</b>
</div> <div> <ul> <li>Good IP knowledge with a strong background in SP(MPLS,VPLS,BGP..etc)</li> <li>Minimum 3 years of experience in relevant field</li> <li>CCNP SP & MPLS knowledge is a must.</li> <li>CCIE SP Level</li> <li>Good knowledge of firewalls: Juniper/NetScreen/CISCO ASA/ Fortinet/IPS or equivalent.</li> <li>F5 Loadblancer Knowledge is Preferred</li> <li>ACI technology is Preferred</li> <li>Good understanding for the GSM/3G network.</li> <li>Python Programming knowledge is a plus </li> <li>Automation & scripting Tools developing experience is a plus</li> <li>Good Communication Skills</li> </ul> </div> </div> <div> <div><br></div><div> </div> </div>
<p>Are you a visionary leader with a passion for optimizing complex systems? We are seeking an exceptional <strong>Operations and Supply Chain Manager</strong> to join our dynamic team in <strong>6th of October, Egypt</strong>. This is a thrilling opportunity to shape the future of our operational excellence and drive significant impact in a full-time, on-site capacity.</p><p><br><strong>About Anut:</strong><br>Anūt Cairo is a high-end and luxury homeware and lifestyle brand specializing in hand-embroidered textiles, handcrafted pottery, glass, and other artisanal crafts. With in-house manufacturing, local artisan partnerships, multiple retail channels, and growing international reach, we are looking for a seasoned Supply Chain & Operations Manager to lead and optimize our operations.<br><br><strong>Overview:</strong></p><p>As our Operations and Supply Chain Manager, you will be at the helm of our end-to-end supply chain, a critical role where your expertise will directly influence our efficiency, profitability, and market leadership. You will lead strategic initiatives, optimize processes, and foster a culture of continuous improvement within our manufacturing and logistics operations.<br><br>The role will oversee procurement, production planning, inventory management, quality assurance and control, shipping, and logistics, playing a critical role in supporting Anūt Cairo’s growth locally and internationally.<br></p><ul><li><p><strong>Strategic Leadership:</strong> Drive the development and execution of robust supply chain strategies that align with our ambitious business goals.</p></li><li><p><strong>Operational Excellence:</strong> Oversee all facets of operations, including production planning, inventory management, and logistics operations, ensuring seamless execution and superior performance.</p></li><li><p><strong>Team Empowerment:</strong> Lead, mentor, and inspire a high-performing team, fostering a collaborative environment where innovation thrives and talent is nurtured.</p></li><li><p><strong>Process Optimization:</strong> Continuously identify opportunities for process enhancements, leveraging data analysis and best practices to drive efficiency and reduce costs.</p></li><li><p><strong>Vendor & Stakeholder Management:</strong> Cultivate strong relationships with suppliers and internal stakeholders, ensuring optimal resource allocation and partnership success.</p></li><li><p><strong>Quality & Risk Management:</strong> Implement rigorous quality control measures and proactive risk management strategies to safeguard our operations and uphold product integrity.<br></p></li></ul><p><strong>Skills & Technologies:</strong></p><p>You will leverage your deep expertise in <strong>Supply Chain, Operations Management, Supply Management, Business Planning, Production Planning,</strong> and <strong>Logistics Operations</strong>. Proficiency with <strong>ERP Systems</strong>, strong <strong>Data Analysis</strong> capabilities, and a knack for <strong>Process Optimization</strong> are essential. Your <strong>Strategic Planning, Team Leadership, Vendor Management, Inventory Management, Risk Management,</strong> and <strong>Negotiation</strong> skills will be key to your success.<br></p><p><strong>Growth Opportunities:</strong></p><p>This is more than just a role; it's a launchpad for your career. You will have the unique opportunity to lead transformative projects, implement cutting-edge supply chain solutions, and contribute to the strategic direction of our organization. We are committed to your professional development, offering continuous learning and advancement within a rapidly evolving industry.<br></p><p><strong>Team & Culture:</strong></p><p>Join a vibrant, supportive, and results-driven culture where every voice matters. We believe in fostering a collaborative environment that encourages creativity, problem-solving, and mutual respect. You will be part of a team that celebrates success and tackles challenges together, all while making a tangible impact.</p><p><br><strong>Impact:</strong></p><p>Your contributions will be pivotal in enhancing our operational agility, driving cost efficiencies, and ensuring timely delivery of our products. You will directly influence our competitive advantage, customer satisfaction, and sustainable growth in the Egyptian market and beyond.</p><p><strong>Requirements</strong></p><ul><li><p>10+ years of experience in supply chain and/or operations management within a manufacturing company, preferably textiles and handmade products.</p></li><li><p>Proven experience operating across retail stores and e-commerce platforms.</p></li><li><p>Strong understanding of production planning, inventory management, logistics, and quality control.</p></li><li><p>Strong analytical, organizational, and leadership skills. Strong ability to multitask.</p></li><li><p>Comfort working with multiple groups within business</p></li><li><p>ERP system experience, preferably <strong>Odoo</strong></p></li><li><p>Fluency in Arabic and English.</p></li><li><p>Ability to work on-site in Haram City, 6th of October, Giza.</p></li><li><p><strong>Career Level:</strong> This is a <strong>Senior Management</strong> position, requiring a candidate who can lead with vision, execute with precision, and drive transformational change.</p></li></ul><p></p><p>If you have the experience and drive to elevate Anūt Cairo’s operations, we’d love to hear from you!</p><p></p>
<p>Are you a visionary leader with a passion for optimizing complex systems? We are seeking an exceptional <strong>Operations and Supply Chain Manager</strong> to join our dynamic team in <strong>6th of October, Egypt</strong>. This is a thrilling opportunity to shape the future of our operational excellence and drive significant impact in a full-time, on-site capacity.</p><p><br><strong>About Anut:</strong><br>Anūt Cairo is a high-end and luxury homeware and lifestyle brand specializing in hand-embroidered textiles, handcrafted pottery, glass, and other artisanal crafts. With in-house manufacturing, local artisan partnerships, multiple retail channels, and growing international reach, we are looking for a seasoned Supply Chain & Operations Manager to lead and optimize our operations.<br><br><strong>Overview:</strong></p><p>As our Operations and Supply Chain Manager, you will be at the helm of our end-to-end supply chain, a critical role where your expertise will directly influence our efficiency, profitability, and market leadership. You will lead strategic initiatives, optimize processes, and foster a culture of continuous improvement within our manufacturing and logistics operations.<br><br>The role will oversee procurement, production planning, inventory management, quality assurance and control, shipping, and logistics, playing a critical role in supporting Anūt Cairo’s growth locally and internationally.<br></p><ul><li><p><strong>Strategic Leadership:</strong> Drive the development and execution of robust supply chain strategies that align with our ambitious business goals.</p></li><li><p><strong>Operational Excellence:</strong> Oversee all facets of operations, including production planning, inventory management, and logistics operations, ensuring seamless execution and superior performance.</p></li><li><p><strong>Team Empowerment:</strong> Lead, mentor, and inspire a high-performing team, fostering a collaborative environment where innovation thrives and talent is nurtured.</p></li><li><p><strong>Process Optimization:</strong> Continuously identify opportunities for process enhancements, leveraging data analysis and best practices to drive efficiency and reduce costs.</p></li><li><p><strong>Vendor & Stakeholder Management:</strong> Cultivate strong relationships with suppliers and internal stakeholders, ensuring optimal resource allocation and partnership success.</p></li><li><p><strong>Quality & Risk Management:</strong> Implement rigorous quality control measures and proactive risk management strategies to safeguard our operations and uphold product integrity.<br></p></li></ul><p><strong>Skills & Technologies:</strong></p><p>You will leverage your deep expertise in <strong>Supply Chain, Operations Management, Supply Management, Business Planning, Production Planning,</strong> and <strong>Logistics Operations</strong>. Proficiency with <strong>ERP Systems</strong>, strong <strong>Data Analysis</strong> capabilities, and a knack for <strong>Process Optimization</strong> are essential. Your <strong>Strategic Planning, Team Leadership, Vendor Management, Inventory Management, Risk Management,</strong> and <strong>Negotiation</strong> skills will be key to your success.<br></p><p><strong>Growth Opportunities:</strong></p><p>This is more than just a role; it's a launchpad for your career. You will have the unique opportunity to lead transformative projects, implement cutting-edge supply chain solutions, and contribute to the strategic direction of our organization. We are committed to your professional development, offering continuous learning and advancement within a rapidly evolving industry.<br></p><p><strong>Team & Culture:</strong></p><p>Join a vibrant, supportive, and results-driven culture where every voice matters. We believe in fostering a collaborative environment that encourages creativity, problem-solving, and mutual respect. You will be part of a team that celebrates success and tackles challenges together, all while making a tangible impact.</p><p><br><strong>Impact:</strong></p><p>Your contributions will be pivotal in enhancing our operational agility, driving cost efficiencies, and ensuring timely delivery of our products. You will directly influence our competitive advantage, customer satisfaction, and sustainable growth in the Egyptian market and beyond.</p><p><strong>Requirements</strong></p><ul><li><p>10+ years of experience in supply chain and/or operations management within a manufacturing company, preferably textiles and handmade products.</p></li><li><p>Proven experience operating across retail stores and e-commerce platforms.</p></li><li><p>Strong understanding of production planning, inventory management, logistics, and quality control.</p></li><li><p>Strong analytical, organizational, and leadership skills. Strong ability to multitask.</p></li><li><p>Comfort working with multiple groups within business</p></li><li><p>ERP system experience, preferably <strong>Odoo</strong></p></li><li><p>Fluency in Arabic and English.</p></li><li><p>Ability to work on-site in Haram City, 6th of October, Giza.</p></li><li><p><strong>Career Level:</strong> This is a <strong>Senior Management</strong> position, requiring a candidate who can lead with vision, execute with precision, and drive transformational change.</p></li></ul><p></p><p>If you have the experience and drive to elevate Anūt Cairo’s operations, we’d love to hear from you!</p><p></p>
<p>We are seeking an exceptional <strong>Sales Operations Manager</strong> to join our vibrant team</p><p></p><p><strong>Overview:</strong> As our Sales Operations Manager, will be behind our sales efficiency, ensuring our sales team operates at peak performance. will be instrumental in developing and implementing strategies that streamline processes, enhance data integrity, This is a pivotal <strong>on-site</strong> role where your expertise will directly contribute to our growth targets.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Strategize & Optimize:</strong> Design, implement, and manage sales processes, policies, and procedures to maximize efficiency and effectiveness across the sales lifecycle.</p></li><li><p><strong>CRM Management:</strong> Drive the optimization and utilization of CRM systems, ensuring data accuracy and leveraging its full potential to support sales activities and customer service initiatives.</p></li><li><p><strong>Performance Management:</strong> Develop and track key sales performance metrics, creating dashboards and reports to monitor progress against targets.</p></li><li><p><strong>Cross-functional Collaboration:</strong> Work closely with Business Development, Finance, and Customer Service/Support teams to ensure alignment and seamless execution of strategies.</p></li><li><p><strong>Process Improvement:</strong> Continuously identify areas for improvement within sales operations, proposing and implementing innovative solutions.</p></li></ul></li><li><p><strong>Skills & Technologies:</strong> You will leverage your expertise in <strong>Sales Operations</strong> and <strong>Customer Service</strong>, alongside advanced CRM platforms, data analytics tools, and project management.</p></li><li><p><strong>Impact:</strong> Your work will directly enhance our sales operations' team's productivity, improve customer satisfaction, and contribute significantly to our overall business profitability.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience & Expertise:</strong></p><ul><li><p>A minimum of <strong>6-8 years of progressive experience</strong> in Sales Operations, Business Development, or a related Operations/Management role.</p></li><li><p>Proven track record as a <strong>Manager</strong>, demonstrating strong leadership and strategic execution capabilities.</p></li></ul></li><li><p><strong>Essential Skills:</strong></p><ul><li><p><strong>Sales Operations:</strong> Deep understanding and hands-on experience in optimizing sales processes and workflows.</p></li><li><p><strong>Customer Service:</strong> A strong commitment to enhancing the customer journey and supporting customer-facing teams.</p></li><li><p><strong>CRM Software:</strong> Advanced proficiency with CRM platforms for data management, reporting, and process automation.</p></li><li><p><strong>Data Analysis:</strong> Exceptional analytical skills to oversee sales data collection, analysis, and reporting to interpret complex sales data and provide actionable insights.</p></li><li><p><strong>Team Leadership:</strong> Proven ability to lead, mentor, and motivate team to achieve high performance.</p></li><li><p><strong>Communication:</strong> Outstanding verbal and written communication skills, with the ability to present the information clearly and concisely to diverse business.</p></li></ul></li><li><p><strong>Career Level:</strong> This is a <strong>Manager</strong> level position, requiring a proactive leader ready to add a significant impact.</p></li></ul><p></p>
<p><strong>Requirements : </strong></p><p><br></p><ul><li>Provide strategic leadership and overall oversight of Fleet and Accommodation operations.</li><li>Develop and implement policies, procedures, and operational standards for both functions.</li><li>Oversee company accommodation facilities, occupancy planning, capacity requirements, vendors, contracts, and service quality.</li><li>Oversee fleet operations, vehicle utilization, maintenance, availability, safety, and transportation requirements.</li><li>Manage budgets, contracts, vendors, and operational expenses across Fleet and Accommodation.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Facility Management, or a related field.</li><li> <strong>12–15 years of relevant experience</strong>, including significant managerial experience in Fleet Management, Accommodation Management, Facility Management, Hospitality, or related operations.</li><li> Proven experience managing both fleet and workforce accommodation operations is highly preferred.</li><li> Experience in real estate, construction, facility management, or large-scale workforce operations is highly preferred.</li></ul>
<ol><li><p>Prepares and modifies documents including correspondence, reports, drafts, end emails. </p></li><li><p>Greet and Direct Clients.</p></li><li><p>Assists in the preparation of regularly scheduled reports, and provides general support to visitors,maintains contact lists .</p></li><li><p>Interact with other functional/departmental staff to complete any related tasks.</p></li><li><p>Creates highly effective organizational and filing systems for the sales team.</p></li><li><p>Coordinates and arranges calls, meetings, appointments, special events for the sales team.</p></li><li><p>Ensures the efficient operation of all office functions and assist in the smooth running of daily business activities</p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Bcahelor Degree</p></li><li><p>Experience in Real estate field.</p></li><li><p>Excellent English</p></li><li><p>Female is preferable</p></li></ul><p></p>
<br><p></p><p>We’re Hiring – Tour Operations Executive</p><p>Soul of Egypt Tourism Company</p><p>Soul of Egypt is looking for a detail-oriented and organized Tour Operations Executive to join our growing team.</p><p>Requirements:</p><p>●Excellent command of English (spoken & written)</p><p>●Strong organizational and problem-solving skills</p><p>●Ability to work under pressure and manage multiple tasks</p><p>●Good communication skills</p><p>●Previous experience in tourism or operations is preferred</p><p>⸻</p><p>Responsibilities: </p><p>• Handle all tour operations from confirmation to execution</p><p>* Coordinate with suppliers (hotels, transport, guides) to ensure smooth service delivery</p><p>* Confirm bookings and follow up on all reservations</p><p>* Prepare vouchers, itineraries, and travel documents</p><p>* Monitor ongoing tours and handle any issues efficiently</p><p>* Ensure high-quality service and customer satisfaction</p><p>* Maintain accurate records of bookings and operations</p><p>⸻</p><p> Work Location: Giza</p><p> Employment Type: Full-time</p><p><br></p><p>To apply, please send your CV to:</p><p>or contact us via WhatsApp: 01211014122</p><p>⸻</p><p>Join Soul of Egypt and be part of our success journey</p><p><br></p><p><br></p>
<p>Job Summary We are looking for a Last Mile Coordinator to manage and coordinate daily shipment dispatch operations, ensuring timely handover to shipping companies and 3PL partners. The ideal candidate will have strong organizational and communication skills, attention to detail, and a good understanding of logistics and Last Mile operations.</p><p>Key Responsibilities</p><ul><li>Coordinate the daily dispatch of shipments to assigned shipping companies and 3PL partners.</li><li>Monitor shipment dispatch status and ensure compliance with dispatch cut-off times.</li><li>Coordinate with the warehouse, Account Managers, and internal teams to resolve shipment-related issues.</li><li>Identify and resolve issues related to shipment dispatching and handover to 3PL partners.</li><li>Follow up on pending shipments and ensure timely resolution of operational issues.</li><li>Maintain accurate shipment and dispatch records and provide updates when required.</li><li>Ensure smooth coordination between internal teams and external shipping partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years of experience in logistics, Last Mile operations, warehouse operations, or dispatch coordination.</li><li>Previous experience working with shipping companies or 3PL providers is preferred.</li><li>Good knowledge of logistics and Last Mile operations.</li><li>Good command of Microsoft Excel.</li><li>Excellent organizational and coordination skills.</li><li>Strong communication and interpersonal skills.</li><li>Problem-solving mindset with the ability to handle operational issues efficiently.</li><li>High attention to detail.</li><li>Strong teamwork and collaboration skills.</li><li>Good time management and ability to work under pressure.</li></ul><p>Required Skills: Handover Collaboration Operations Logistics Compliance Shipping Attention To Detail Interpersonal Skills Communication Skills Records Excel Pressure Microsoft Excel Teamwork Time Management Communication Management</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The HR Operations Manager leads the HR Operations function, ensuring the smooth execution of employee lifecycle processes while maintaining compliance with company policies and labor regulations. This role oversees HR administration, onboarding, employee documentation, contracts, social insurance, and HR services, while partnering closely with Talent Acquisition and Payroll to deliver an efficient employee experience.</p><p>Key Responsibilities</p><ul><li>Lead and manage the HR Operations team, providing guidance, support, and performance oversight.</li><li>Oversee employee onboarding, ensuring all hiring documents are complete and onboarding activities are executed smoothly.</li><li>Manage employment contracts, HR letters, employee files, and other HR documentation, ensuring accuracy and compliance.</li><li>Handle all social insurance processes and coordinate with the relevant government authorities.</li><li>Partner with Talent Acquisition and Payroll to ensure timely employee onboarding and accurate employee data.</li><li>Maintain accurate employee records and ensure compliance with labor laws and internal policies.</li><li>Identify opportunities to improve HR operational processes and enhance service delivery.</li><li>Monitor HR Operations activities to ensure timely completion and high-quality service.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in human resources, Business Administration, or a related field.</li><li>7 - 10 years of HR experience, including experience in HR Operations and team leadership.</li><li>Strong knowledge of Egyptian labor law and social insurance regulations.</li><li>Skills HR Operations and employee lifecycle management.</li><li>Team leadership and stakeholder management.</li><li>Strong organizational and problem-solving skills.</li><li>Excellent attention to detail and communication skills.</li><li>Proficiency in Microsoft Office and HR systems.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join Us At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do As part of Vodafone Business s strategic ambition to become the SME Champion, this role plays a pivotal part in enabling the success of small and medium enterprises through value-driven partnerships, ecosystem engagement, and targeted programs. The SME Ecosystem & Partnerships Lead is responsible for designing and executing initiatives that position Vodafone Business as a trusted growth partner for SMEs. This includes leading the development of strategic alliances, managing partner integrations, launching new SME-focused initiatives, and building a strong support network for startups.</p><p>Job Profile SME Partnerships & Ecosystem Development Identify, evaluate, acquire, and manage strategic partners that complement Vodafone s SME offerings (e.g., digital solutions, fintech, logistics, e-commerce). Develop and manage the Engez and broader SME verticals partner ecosystem. Design partnership frameworks and value propositions that drive mutual growth. Partner Integration & Experience Lead the end-to-end integration process with partners to ensure a seamless and differentiated customer experience. Collaborate with internal product, technology, and commercial teams to ensure efficient onboarding and operational execution. Implement scalable processes and governance models to manage partnerships effectively. SME Alliance Leadership Design and launch the Vodafone Business SME Alliance, a strategic initiative to create a collaborative platform for SMEs, startups, and ecosystem players. Define selection criteria and onboarding processes for partners and startups. Own ongoing engagement strategy including events, thought leadership, co-marketing campaigns, and innovation challenges. Develop KPIs and performance dashboards to track alliance impact and partner performance. Startups Support Program Launch and manage the Vodafone Business Startups Support Program, focused on accelerating growth for early-stage businesses. Partner with incubators, accelerators, and VCs to identify high-potential startups. Curate a suite of Vodafone and partner services (connectivity, cloud, advisory, marketing support) tailored to startup needs.</p><p>Comptencies and Qualifications Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances. Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value. Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience. Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses. Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact. Must have technical / professional qualifications: Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus. 7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses. Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions. Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes. Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</p><p>Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances.</li><li>Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value.</li><li>Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience.</li><li>Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses.</li><li>Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact.</li><li>Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus.</li><li>7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses.</li><li>Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions.</li><li>Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes.</li><li>Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</li></ul><p></p></section>
<h1>Digital Operations Coordinator</h1><h2>About ZYNTRA Digital</h2><p>ZYNTRA Digital is a technology company specializing in digital transformation, business automation, enterprise software, AI-powered solutions, and SaaS products. We help organizations streamline operations, improve efficiency, and accelerate business growth through innovative technology.</p><p>We are looking for a highly organized and proactive <strong>Digital Operations Coordinator</strong> to join our growing team. This role is ideal for someone who enjoys organizing workflows, coordinating between teams, supporting clients, and ensuring day-to-day operations run efficiently.</p><hr><h2>Your Role</h2><p>As a <strong>Digital Operations Coordinator</strong>, you will play a key role in supporting the company's daily digital operations by coordinating communication, managing operational workflows, maintaining accurate records, and ensuring an exceptional customer experience throughout every stage of the client journey.</p><p>You will work closely with management, sales, customer support, and technical teams to keep projects, communications, and operational processes running smoothly.</p><hr><h2>Key Responsibilities</h2><h3>Operations Coordination</h3><ul><li><p>Coordinate daily operational activities across multiple departments.</p></li><li><p>Monitor task progress and ensure deadlines are met.</p></li><li><p>Schedule meetings and organize internal follow-ups.</p></li><li><p>Track operational activities and maintain workflow efficiency.</p></li><li><p>Assist management with operational planning and coordination.</p></li></ul><h3>Client Communication</h3><ul><li><p>Respond professionally to client inquiries.</p></li><li><p>Follow up with prospective and existing clients.</p></li><li><p>Coordinate customer requests with the appropriate departments.</p></li><li><p>Ensure timely updates throughout the customer journey.</p></li><li><p>Build and maintain positive client relationships.</p></li></ul><h3>Digital Administration</h3><ul><li><p>Maintain and update CRM records and customer databases.</p></li><li><p>Organize digital documents and operational records.</p></li><li><p>Prepare operational reports and summaries.</p></li><li><p>Ensure data accuracy and proper documentation.</p></li></ul><h3>Digital Presence Support</h3><ul><li><p>Publish approved content across company social media platforms.</p></li><li><p>Monitor incoming messages and comments.</p></li><li><p>Escalate inquiries to the appropriate department when necessary.</p></li></ul><blockquote><p>This role does <strong>not</strong> include content creation, graphic design, advertising campaign management, or social media strategy.</p></blockquote><hr><h2>Qualifications</h2><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, or a related field.</p></li><li><p>1–3 years of experience in operations, administration, customer support, or coordination roles.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to work independently and collaboratively.</p></li><li><p>Professional attitude with a customer-first mindset.</p></li></ul><hr><h2>Required Skills</h2><ul><li><p>Digital Operations Coordination</p></li><li><p>Customer Relationship Management (CRM)</p></li><li><p>Administrative Coordination</p></li><li><p>Business Communication</p></li><li><p>Task & Time Management</p></li><li><p>Reporting & Documentation</p></li><li><p>Problem Solving</p></li><li><p>Team Collaboration</p></li><li><p>Organizational Skills</p></li></ul><hr><h2>Preferred Tools</h2><ul><li><p>Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Google Workspace</p></li><li><p>CRM Systems</p></li><li><p>Trello, ClickUp, Asana, or similar project management tools</p></li><li><p>Microsoft Teams, Zoom, or Google Meet</p></li><li><p>WhatsApp Business</p></li><li><p>Basic familiarity with social media platforms</p></li></ul><hr><h2>What We Offer</h2><ul><li><p>Competitive salary package.</p></li><li><p>Performance-based incentives.</p></li><li><p>Professional training and continuous learning.</p></li><li><p>Career growth opportunities.</p></li><li><p>Supportive and collaborative work environment.</p></li><li><p>Opportunity to work with innovative digital and AI solutions.</p></li><li><p>Annual performance and salary reviews.</p></li></ul><hr><h2>Join ZYNTRA Digital</h2><p>If you are passionate about organization, digital operations, and delivering exceptional customer experiences, we'd love to hear from you.</p><p><strong>Apply now and become part of a team shaping the future of digital transformation.</strong></p><p><strong>Requirements</strong></p><p></p><h2>Job Requirements</h2><h3>Education</h3><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, Commerce, or any related discipline.</p></li></ul><h3>Experience</h3><ul><li><p>1–3 years of experience in Operations, Administration, Customer Success, Customer Service, Office Coordination, or a similar role is preferred.</p></li><li><p>Fresh graduates with exceptional organizational and communication skills are encouraged to apply.</p></li></ul><h3>Technical Skills</h3><ul><li><p>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</p></li><li><p>Good working knowledge of Google Workspace (Docs, Sheets, Drive, Calendar).</p></li><li><p>Experience using CRM systems is an advantage.</p></li><li><p>Familiarity with task and project management tools such as ClickUp, Trello, Asana, or similar platforms.</p></li><li><p>Comfortable using email, online meeting platforms, and digital collaboration tools.</p></li></ul><h3>Soft Skills</h3><ul><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and time management abilities.</p></li><li><p>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Professional appearance and customer-oriented attitude.</p></li><li><p>Strong problem-solving and critical thinking skills.</p></li><li><p>Ability to work effectively both independently and within a team.</p></li><li><p>Fast learner with the ability to adapt to new technologies and business processes.</p></li><li><p>High level of integrity, confidentiality, and professionalism.</p></li></ul><h3>Languages</h3><ul><li><p>Arabic: Native or Fluent.</p></li><li><p>English: Good command (written and spoken).</p></li></ul><h3>Preferred Qualifications</h3><ul><li><p>Previous experience in a technology company, SaaS business, or digital services environment.</p></li><li><p>Experience dealing with business clients (B2B).</p></li><li><p>Basic understanding of CRM platforms and customer lifecycle management.</p></li><li><p>Familiarity with AI-powered productivity tools such as ChatGPT, Microsoft Copilot, or Google Gemini is considered a plus.</p></li></ul><h3>Working Conditions</h3><ul><li><p>Full-time position.</p></li><li><p>On-site work.</p></li><li><p>Ability to work in a fast-paced and dynamic environment.</p></li><li><p>Flexibility to handle operational priorities when required.</p></li></ul><p></p>
<p>Add, Modify, and configure of card products. Trace transactions problems. Generating different requirements, files and reports from the CMS. Handle requirements for business. Administrate system of the CMS. Design and generate required reports for generating statistics with the required information for each the portfolio. Support Settlement and reconciliation team in EOD process. Handle the card live cycle of prepaid and debit. Knowledge of transactions cycle.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's of BIS and Bachelor's of Information Technology or equivalent is preferred. Minimum 3 Years + of Experience. Knowledge of AIX /UNIX is a must. Base knowledge of WebSphere. SQL / PLSQL is a must. Banking background (operation) is preferred.</p>
•جرد المنتج التام \ الطبالي والفارغ وضبط الأرصدة علي SAP يوميا .<br>التاكد من إنهاء فحص الاوناش والمعدات قبل بدء االعمل بالوردية .<br>متابعة تشغيل الاوناش علي خطوط الإنتاج واستلام المنتج من الإنتاج وتخزينه بالمخازن طبقا السياسه Fifo.<br> التاكد من تصفير العدادات الخاصة بخطوط الانتاج قبل بدء تشغيل الوردية ومراجعة الوردية السابقة.<br>التواصل مع الجودة لاستلام المنتجات تحت التحفظ بالمكان المخصص لها Hold area وعدم الإفراج عنها إلا بعد قرار الجودة.<br>تحرير محضر الإنتاج نهاية الوردية واستيفاء التوقيعات وتجميعها في ملف واحد.<br>التاكد من استلام المنتج المتحفظ عليه مخزون تحت فحص الجودة علي SAP ومتابعة الافراج عنه او اعدامه .<br>استلام الإنتاج علي SAP بما يضمن عدم التأخير في الشحن وخروج البضاعه للبيع ومطابقتها مع المحاضر اليدوي للانتاج علي SAP.<br>استلام جرارات الطبالى البلاستيك لضمان استمرار الإنتاج طبقا للخطة .<br>انشاء وتحميل طلبات التحميل علي SAP طبقا للخط الامداد .<br>تحويل المنتج التام التالف علي SAP علي مخزون موقوف لحين الاعدام .<br>تحميل سيارات البيع وسيارات العملاء وقفا لطلب التحميل الوارد من إدارة البيع وطبقا لسياسة البيع والتحصيل .<br>طباعه مبادلات خروج البيع بالاصناف والاحجام .<br>مراجعة خروج سيارات البيع ومقارنتها بالمبادلة والتاكيد علي الأصناف <br>استلام المنتج التام من سيارات البيع عند العودة للفرع وعمل نسب الفرز المقررة .<br> استلام المنتج التام الوارد من المصانع وتخزينه طبقا للسياسه المتعارف عليها FIFO ووضع كروت التعريف علية .<br> استلام المنتج التام الوارد من المصانع طبقا لخطط الأمداد علي SAP وحفظ المبادلات ومراجعتها طبقا للسياسة .<br>تجميع عناصر المبادلة ومراجتعها ثم حفظها بالملف المخصص لذلك .<br>ادخال مستند الإعدام علي SAP وتصنيف التالف بسبب الحركة طبقا للمتعارف علية .<br>ارفاق المستندات المطلوبه مع المبادلات علي SAP للحركات غير الاعتيادية .<br>أصدار مبادلات الشحن المنتج التام والفارغ والطبالي علي SAP وكتابة تاريخ الانتاج في المبادلة .<br>مراجعه الحمولات علي الجرارات قبل الخروج وطبقا لطلبات خطط الامداد .<br>تحويل الشل الكسر والطبالي البلاستيك الكسر لموقوف عند استلام الكميات من الفروع والمصنع علي SAP .<br>التأكد من الالتزام بمهمات الوقاية الشخصية للعاملين بالمكان عمال وسائقي اوناش . <br>التأكد من أن المبادلات مطابقة مع طلبات التحميل طبقاً لمعايير ال COSO.<br>التأكد من تطبيق ما يخص المخازن في سياسة إدارة معدات التسويق "ال MEM " .<br>استلام الثلاجات الاصلاح من السوق وتسليمها للورشة واستلامها بعد الاصلاح طبقا للسياسة .<br>استلام الثلاجات الجديدة علي SAP وشحنها للبيع وفقا لاجراءات الخاصة ببرنامج سكيلتا .<br>التأكد من إعداد و تصنيف الكميات المطلوب إعدامها طبقاً للمواعيد المحددة للجان الإعدام.<br>تنفيذ سياسة الشركة فيما بختص بالحفاظ على الأصول و سرية المعلومات.<br>حفظ المستندات المخزنية طبقاً للدورة المستندية الخاصة بالشركة.<br>انهاء النظافة اليومية للمخازن طبقا لسلامة الغذاء و للبرنامج العالمي . <br>الإبلاع عن المساحات التخزينية المتاحة لتخزين الانتاج لضمان استمار الانتاج واستلام خطط الامداد. <br>الانتهاء من اعدام الزجاج الكسر والغريب والزفر وتخزينة بطريقة صحيحة لحين يتم بيعه .<br>تنفيذ طلبات الشراء لتوفير احتياجات المخازن من مستلزمات للمخصص الشهري وتسويتها بالطريقة الصحيحة في حالة الفروع .<br>متابعة تخزين وشحن المنتج التام بالمخازن الخارجية في الوردية 3PL<br>متابعة صرف المنتج التام طبقا لسياسة الصرف FIFO<br>القيام بتحليل فروق الجرد والعمل علي تحسينها بالمخازن الخارجية طبقا لنسب التعاقد <br>استلام البضاعه علي my bay الواردة باوامر شراء علي الفروع <br> القيام بما يسند اليه من أعمال أخرى .
Position Overview<p><br></p><p>We are seeking a highly organised, proactive, and results-oriented <strong>Office & Operations Manager</strong> to oversee the day-to-day operations of our boutique management consultancy. This role goes beyond traditional office administration, requiring an individual who can manage operational workflows, improve internal processes, coordinate resources, and ensure the efficient functioning of the business. Working closely with the leadership team and consultants, the Office & Operations Manager will take ownership of office management, internal coordination, business support systems, and operational execution. The ideal candidate is a hands-on professional who combines strong organizational and problem-solving skills with the ability to identify inefficiencies, implement practical solutions, and establish scalable processes that support the firm's growth.<br></p>Key Responsibilities<br>1. Office Management & Operations<p><br></p><ul><li>Oversee the day-to-day operations of the office, ensuring a professional, organized, and productive working environment.</li><li>Manage office facilities, supplies, equipment, maintenance, service providers, and vendor relationships.</li><li>Coordinate procurement, purchasing, and operational expenses while ensuring cost efficiency.</li><li>Establish and maintain office policies, operational guidelines, and administrative procedures.</li><li>Ensure that operational requirements are anticipated and addressed proactively.<br></li></ul>2. Business Operations & Process Improvement<p><br></p><ul><li>Develop, document, and improve standard operating procedures (SOPs), workflows, and internal systems.</li><li>Monitor operational priorities, deadlines, and deliverables, following up with relevant team members to ensure timely execution.</li><li>Identify operational bottlenecks and recommend practical solutions to improve productivity and efficiency.</li></ul><p><br></p>3. Project Coordination<p><br></p><ul><li>Support consultants and project teams with the operational coordination of client engagements and internal assignments.</li><li>Coordinate meetings, calendars, travel arrangements, workshops, and other project-related logistics.</li><li>Maintain organized project documentation, timelines, records, and shared files.</li><li>Track administrative and operational requirements associated with projects, including proposals, contracts, deliverables, and invoicing milestones.</li><li>Facilitate communication and coordination between leadership, consultants, clients, and external stakeholders.</li></ul><p><br></p>4. Client & Business Support<p><br></p><ul><li>Maintain accurate client records, CRM data, contact databases, and engagement documentation.</li><li>Support the preparation and organization of proposals, presentations, reports, and other business documents.</li></ul><p><br></p>5. Financial & Administrative Coordination<p><br></p><ul><li>Coordinate with external accountants and bookkeepers on invoicing, expense tracking, payment follow-ups, payroll inputs, and financial documentation.</li><li>Maintain organized records of operational expenditures, supplier invoices, receipts, and supporting documents.</li><li>Monitor routine operating expenses and support budget tracking and cost-control activities.</li><li>Coordinate invoice preparation and follow-up on outstanding client payments in collaboration with the leadership team.</li><li>Ensure that financial and administrative records are accurate, complete, and properly maintained.<br></li></ul>6. HR & Team Support<p><br></p><ul><li>Maintain employee records, attendance information, leave records, and other HR documentation.</li><li>Coordinate with external HR or payroll providers, where applicable.</li><li>Support internal communication, team coordination, and the implementation of workplace policies.<br></li></ul>Qualifications & Experience<p><br></p><ul><li>Bachelor's degree in Business Administration, Management, Operations, or a related field.</li><li><strong>5–8 years of relevant experience</strong> in office management, business operations, operations coordination, or a similar role, preferably within a consultancy, professional services firm, agency, or SME.</li><li>Demonstrated experience managing multiple operational responsibilities and coordinating across different functions.</li><li>Experience developing or improving internal processes, procedures, and administrative systems.</li><li>Strong organizational, analytical, problem-solving, and time-management skills.</li><li>Excellent written and verbal communication skills in English; Arabic is an advantage.</li><li>Proficiency in Microsoft Office Suite and Google Workspace, with experience using CRM and project management tools.</li><li>Basic understanding of invoicing, expense tracking, budgeting, and coordination with accounting or HR service providers.</li><li>Ability to work independently, prioritize competing demands, and take ownership of tasks from initiation to completion.</li><li>High standards of professionalism, discretion, confidentiality, and attention to detail.<br></li></ul>
<p><strong>Job Opportunity | Tender & Business Operations Coordinator</strong></p><p><strong>Advanced Controls IT Co.</strong> is hiring a <strong>Tender & Business Operations Coordinator</strong> to join our team.</p><p><strong>Mandatory Requirement:</strong> The candidate must have strong knowledge of the <strong>Saudi business environment, tendering system, and tender platforms</strong>, with a solid understanding of Saudi market requirements.</p><h3>Key Responsibilities:</h3><p>• Search for and follow up on tenders and business opportunities.<br>• Analyze requirements and coordinate with Sales, Technical, and Finance teams.<br>• Prepare and submit proposals and required documents through tendering platforms.<br>• Track deadlines, tender status, and prepare periodic reports.</p><h3>Requirements:</h3><p>• Bachelor’s degree in a relevant field.<br>• <strong>2–5 years of experience</strong> in tenders and bids, technical sales, business operations, procurement, or project management.<br>• Fluency in <strong>Arabic and English</strong>.<br>• Strong organizational, follow-up, and time management skills.<br>• Proficiency in <strong>Microsoft Office</strong>, especially Excel.<br>• Experience with tendering platforms and <strong>RFP / RFQ / RFI</strong> is preferred.</p><p> <strong>Location:</strong> 6th of October – Egypt<br> <strong>Employment Type:</strong> Full-Time</p><h3></h3><p><br></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Job Opportunity | Tender & Business Operations Coordinator</strong></p><p><strong>Advanced Controls IT Co.</strong> is hiring a <strong>Tender & Business Operations Coordinator</strong> to join our team.</p><p> <strong>Mandatory Requirement:</strong> The candidate must have strong knowledge of the <strong>Saudi business environment, tendering system, and tender platforms</strong>, with a solid understanding of Saudi market requirements.</p><h3>Key Responsibilities:</h3><p>• Search for and follow up on tenders and business opportunities.<br>• Analyze requirements and coordinate with Sales, Technical, and Finance teams.<br>• Prepare and submit proposals and required documents through tendering platforms.<br>• Track deadlines, tender status, and prepare periodic reports.</p><h3>Requirements:</h3><p>• Bachelor’s degree in a relevant field.<br>• <strong>2–5 years of experience</strong> in tenders and bids, technical sales, business operations, procurement, or project management.<br>• Fluency in <strong>Arabic and English</strong>.<br>• Strong organizational, follow-up, and time management skills.<br>• Proficiency in <strong>Microsoft Office</strong>, especially Excel.<br>• Experience with tendering platforms and <strong>RFP / RFQ / RFI</strong> is preferred.</p><p> <strong>Location:</strong> 6th of October – Egypt<br><strong>Employment Type:</strong> Full-Time</p><h3></h3></li></ul><p></p>
<strong>Position: Head of Show Operations<br><br></strong><strong>Organization: </strong>OSL for Entertainment Projects<br><br>OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound & Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.<br><br><strong>LinkedIn account: </strong>https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true<br><br><strong>Job Description:<br><br></strong><strong>The Head of Show Operations </strong>oversees daily operations, guest experience, trade partner relations, and overall execution for the Pyramids Sound & Light Show. Focusing on operational readiness and cross-functional leadership, this role manages and aligns key venue functions—including Facility Management, Housekeeping, Ticketing Operations, and Systems—to ensure seamless execution across all performances.<br><br><strong>Key Responsibilities:<br><br></strong><strong>1. Show Operations & Venue Readiness<br><br></strong><ul><li>Direct end-to-end execution of scheduled and private performances, ensuring smooth, safe, and punctual show delivery.</li><li>Conduct pre-show operational inspections across venue spaces, seating, and facilities, ensuring complete readiness before guest arrival and rapid resets between consecutive performances.</li><li>Enforce operational standards throughout shifts to identify and resolve service gaps immediately.</li><li>Coordinate with the Technical / Show Control team on pre-show readiness checks and confirmation to start each performance, while technical troubleshooting remains the responsibility of the Technical team.<br><br><br></li></ul><strong>2. Cross-Functional Coordination<br><br></strong><ul><li>Align and lead communications across Facility Management, Housekeeping, Ticketing, and technical departments to maintain seamless interdepartmental execution before, during, and after performances.<br><br><br></li></ul><strong>3. Ticketing Operations & Access Management<br><br></strong><ul><li>Supervise ticketing operations and access control points, ensuring appropriate staffing levels, optimal guest flow, and compliance with audience capacity limits.</li><li>Monitor ticketing systems and proactively resolve technical discrepancies, entrance bottlenecks, or operational delays.</li><li>Oversee multilingual show operations, including the distribution, deposit handling, sanitization, and recovery of audio headsets, ensuring each guest receives the correct language channel.<br><br><br></li></ul><strong>4. Incident Management & Problem Resolution<br><br></strong><ul><li>Monitor live show execution and rapidly address facility, technical, or operational disruptions.</li><li>Track issues through full resolution, evaluate their impact on show continuity and guest satisfaction, and escalate critical incidents to executive leadership as required.</li><li>Make go/no-go decisions on weather-affected performances (e.g., high winds, dust storms) in consultation with executive leadership and the Technical team, and manage guest and partner communication, rebooking, and refunds.<br><br><br></li></ul><strong>5. Guest Experience & Hospitality<br><br></strong><ul><li>Uphold premier hospitality and service standards suited for international visitors, ensuring an organized and seamless guest journey.</li><li>Enforce show-time conduct standards (e.g., no audible personal devices, no solicitation of tips) and maintain site control to protect the audience experience.</li><li>Manage guest feedback, crowd control procedures, and special operational requests efficiently.<br><br><br></li></ul><strong>6. Tour Operator & Trade Partner Operations<br><br></strong><ul><li>Act as the primary operational point of contact for tour operators, travel agencies, and destination management companies (DMCs), supporting long-term partnerships led by Sales & Marketing and ensuring consistent service delivery to trade partners.</li><li>Support the Commercial team on the trade channel with tourism-sector expertise, including operational input on group allocations, show capacity, and partner terms, and identifying opportunities for new partnerships, packages, and upselling to be pursued by Sales & Marketing.</li><li>Deliver the show services agreed with the Commercial team to meet partner needs, including private and VIP performances, dinner or hospitality packages, preferred language sessions, and accessibility requirements.</li><li>Coordinate group arrivals in advance, arrival windows, coach drop-off and parking, and dedicated group entry, and align headset and language requirements with confirmed group bookings.</li><li>Apply clear policies for late arrivals, no-shows, and changes to group size or timing, and promptly notify partners of weather- or technical-related cancellations, coordinating rebooking or refunds.</li><li>Brief tour guides and escorts on site rules and show-time conduct to protect the audience experience.</li><li>Reconcile group bookings and vouchers against actual attendance and report discrepancies to Finance and Commercial.</li><li>Conduct periodic service reviews with key partners, track partner satisfaction and operational service levels, support familiarization visits, and share insights with the Commercial team to refine the product offering.<br><br><br></li></ul><strong>7. Team Leadership & Shift Supervision<br><br></strong><ul><li>Supervise operational teams during evening/night shifts, ensuring proper attendance, clear delegation, and balanced resource allocation across all functions.</li><li>Foster team accountability, performance efficiency, and interdepartmental collaboration.</li><li>Oversee onboarding and ongoing training of operational staff, including guest service standards, emergency and evacuation procedures, and first aid awareness.<br><br><br></li></ul><strong>8. Safety & Regulatory Compliance<br><br></strong><ul><li>Ensure all operational activities strictly comply with site safety protocols. </li><li>Serve as the primary operational liaison for governmental authorities on-site, managing official coordination, and compliance checks.</li><li>Ensure adherence to crowd management guidelines and emergency protocols.</li><li>Verify that guest pathways, seating areas, and operational zones remain safe, compliant, and accessible at all times.</li><li>Hold authority, in coordination with the Technical team, to delay, hold, or stop a performance for safety reasons, and lead audience evacuation when required.</li><li>Ensure all operations respect heritage-site protection requirements on the Giza Plateau and comply with directives from the antiquities and tourism authorities.<br><br><br></li></ul><strong>9. Operational Reporting & Process Optimization<br><br></strong><ul><li>Compile comprehensive operational shift reports detailing attendance, staffing levels, facility readiness, ticketing metrics, and incident resolutions.</li><li>Identify recurring operational bottlenecks, implement corrective actions, and introduce process improvements to enhance overall efficiency and show quality.</li><li>Track and report key performance indicators, including on-time show starts, guest and trade partner satisfaction, incident rates, entry queue times, and group processing times.</li><li>Provide input to the operating budget and cost control.<br><br><br></li></ul><strong>Qualifications:<br><br></strong><ul><li>9-12 years of experience in show operations, hospitality, entertainment, leisure, tourism, or large-scale venue operations, including at least 5 years in a supervisory or management role.</li><li>Bachelor's degree in Hospitality Management, Tourism, Business Administration, Operations Management, or a related field is preferred.</li><li>Strong hospitality background, with experience in guest experience, service operations, or hospitality venue management.</li><li>Proven experience working with tour operators, travel agencies, or DMCs, including partner relationship management and a sound understanding of trade commercial terms.</li><li>Strong leadership, calm and quick decision-making under pressure, clear communication, and precise attention to detail.</li><li>Ability to work evening shifts, weekends, and public holidays as required by the operational schedule.</li><li>Ability to coordinate with technical and non-technical teams and follow up on operational issues without necessarily performing technical troubleshooting personally.</li><li>Fluency in Arabic and English; proficiency in an additional language (e.g., French, German, Spanish, or Italian) is considered a plus.<br></li></ul>
<p><strong>We are looking for Service Engineer for our business specialties, will be responsible for:</strong></p><ul><li><p>Device installation.</p></li><li><p>Devices and spare parts inspection after receiving from supplier.</p></li><li><p>Training the customers on devices operation.</p></li><li><p>Service and technical support on the following cases:</p></li><li><p>Through warranty.</p></li><li><p>Service contract implementations.</p></li><li><p>Charged service.</p></li><li><p>Fees collection for maintenance and charged service. (If possible)</p></li><li><p>Communicating with suppliers regarding service problems under the supervision of Maintenance Supervisor.</p></li><li><p>Keeps equipment in good working condition.</p></li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><p><strong>Successful applicants must have:</strong></p><ul><li><p>Bachelor’s degree in biomedical engineering, or relevant fields.</p></li><li><p>1-5 years maintenance management professional experience (preferable Ophthalmology or Dermatology experience)</p></li><li><p>Bilingual; mastering spoken and written Arabic and English languages</p></li><li><p>Strong communication and team working skills.</p></li><li><p>Age by max 35years old</p></li><li><p>Own a car</p></li></ul></li></ul><p></p>