Operation Specialist Jobs - Cairo Egypt

Contacts to apply Please send us an email (with both contacts) with your CV.pierre.demarest@decathlon.comsara.helmy@decathlon.comTips : tell us about your favorite sport in the email ;)<br>Position Production Supply Specialist<br>Role Descriptionfull-time, on-site role as a Production Supply Specialist based in Cairo, Egypt. Monitor and optimize inventory levels and planned order quantities at both components and finished good levels. Communicate effectively the manufacturing capacity and resource utilization to support retail demand with great flexibility. Forecast activities associated within the assigned role<br>Role Responsibilities Sales & Operational Planning: Partner with upstream and downstream planners and the Operations team to meet customer needs (long term and short term) while limiting additional cost.<br>#Capacity Planning:Develop detailed production schedules to support Master Production Schedule (MPS) for the various product families. Accountable for weekly, monthly and seasonal capacity visibility for Zone/Retail Planners. Consolidate demand from all custom zones into short and long term production plans to ensure production capacity aligns with global demand<br>#Order & RM Planning Execute necessary transactions such as planned production orders, delivery orders, and work orders. Review production output against detailed schedules and communicate the constraints to Zone/Retail Planners in advance to help in decision-making. Maintain on-going relationship and communication with Suppliers to ensure that purchase orders are delivered as per schedule, quantities, and pricing. Interact with multiple departments to ensure smooth material flow, address issues such as material shortages, receiving issues, etc.<br>#Supplier Management Develop and maintain long term relationships with Suppliers and co-workers, promoting Decathlon values, transparency, objectivity and fairness. Work towards Supplier autonomy by process improvement projects as per Decathlon standards in a continuous improvement mindset. Work closely with the Supplier Planning team at factories to understand constraints and/or other issues and alert forecast changes instantly.<br>Role Qualifications:Degree in Engineering or Supply Chain or Business (Preferably Textile Engineering, Supply Chain Management) Minimum 2 years of hands-on experience in a manufacturing or production environment. Communication: Fluency in English with strong interpersonal skills to thrive in a fast-paced, international environment. Mobility: Ready to travel, be mobile, and work directly on the factory floor.<br><br>About the company We are Decathlon. We are sport. And we believe that sport brings out the best in people, especially those in teams.<br>Our teammates are as passionate about people as they are about sport. Our values guide our daily actions: Vitality, Generosity, Responsibility, and Authenticity.<br>We are driven by our purpose: We move people through the wonders of sport. This purpose is shared across the 70+ countries where we are present, in the 80+ sports we support, and through the products we design, engineer, produce, and distribute ourselves. Because no matter your age, background, or ability, sport should be a space where everyone grows, connects, and can be themselves.<br>We love what we do and we dare to take risks. We have the right to fall and the opportunity to learn from it. This is lived every day by our 100,000+ teammates, who are trusted with a clear mission from day one. They take on responsibility early, supported by honest feedback and strong human connections.<br>We are constantly working to build a workplace where everyone feels safe, respected and included. A workplace where people are free to show up as their true selves and know they belong. We take pride in creating products that are accessible while taking responsibility for our environmental impact and long-term commitment to the planet.<br>Whether you visit one of our 1,800+ stores or connect with us online, we live by the same customer philosophy: satisfied or satisfied.<br>The words of our founder Michel Leclercq still guide us today: "Everyday is a new starting line"<br>We win as a team. We grow as a team.<br>And we celebrate the wins, and the learnings, together. Are you ready to play?

Role Overview<br><br>Petro App is seeking a hands-on CRM Solutions Architect / Implementation Specialist to design, build, and continuously improve our CRM environment.<br><br>You will own the CRM lifecycle - from business-process discovery and solution design through configuration, automation, integration, reporting, user adoption, and ongoing optimization. You will work closely with Sales, Operations, Customer Support, Marketing, Finance, and Technology to translate business requirements into simple, scalable CRM solutions.<br><br>This is not solely an administration role. We need someone who can understand how the business operates, challenge inefficient processes, design the right solution, and implement it.<br><br>Key Responsibilities<br><br>Own the architecture, configuration, administration, and continuous improvement of Petro App's CRMUnderstand business requirements and translate them into practical, scalable CRM solutions Design and maintain data models, modules, fields, page layouts, pipelines, stages, validation rules, permissions, and role hierarchies Build workflows, approval processes, assignment rules, alerts, scheduled actions, and guided business processes Automate lead capture, qualification, assignment, follow-up, conversion, onboarding, and customer-lifecycle activities Configure dashboards, reports, forecasts, and management views that provide reliable operational insights Integrate the CRM with Petro App's internal systems and third-party applications using APIs, webhooks, middleware, and integration platforms Develop custom functions or extensions when standard platform capabilities do not meet business requirements Manage data imports, migrations, mapping, cleansing, deduplication, and ongoing data-quality controls Establish CRM governance covering data ownership, naming conventions, required fields, access controls, documentation, and change management Diagnose system issues and coordinate with platform support teams or external vendors when necessary Document the CRM architecture, configurations, workflows, integrations, and operating procedures Train users and create clear onboarding and reference materials Monitor user adoption and work with department leaders to improve CRM usage and process compliance Assess new CRM features and related business applications based on their value to Petro App Support future platform evaluations, upgrades, or migrations as business requirements evolve<br><br>Requirements<br><br>At least 4 years of hands-on experience implementing, customizing, or administering a major CRM platform Experience delivering a CRM implementation or significant redesign from requirements gathering through launch Strong understanding of sales pipelines, lead management, customer onboarding, account management, and customer-support processes Experience configuring workflows, custom objects or modules, reports, dashboards, roles, profiles, and permissions Experience integrating CRM platforms with external systems through APIs, webhooks, middleware, or integration platforms Experience with data migration, cleansing, deduplication, and validation Ability to translate business needs into scalable technical and process designs Strong analytical, troubleshooting, documentation, and stakeholder-management skills Clear written and verbal communication skills Ability to take ownership and work independently across technical and non-technical teams<br><br>Nice to have<br><br>Hands-on experience with Zoho CRM or Zoho One Zoho CRM certification or relevant Zoho implementation credentials Experience with Deluge scripting and applications such as Zoho Analytics, Desk, Campaigns, Books, Forms, Creator, or Flow Experience with Hub Spot, Salesforce, Microsoft Dynamics, or other major CRM platforms Experience working with mobile applications, marketplaces, logistics, automotive services, fuel technology, or other transaction-based businesses Familiarity with SQL, business-intelligence tools, identity management, and data-security practices Experience driving CRM adoption across multiple departments<br><br>Ideal candidate<br><br>You combine business-process thinking with hands-on technical ability. You are comfortable speaking with business leaders, mapping an unclear process, proposing a better design, and then building it yourself.<br><br>You favor straightforward, maintainable solutions over unnecessary complexity. You care about data quality, user experience, documentation, security, and measurable business outcomes.<br><br>Benefits<br><br>You will own and shape the security function in a high-impact, hands-on lead role You'll work at the intersection of security, reliability, and platform engineering, directly influencing how Petro App scales Opportunity to work with a modern tech stack and a team that values pragmatism, automation, and continuous improvement A culture that cares about doing the right thing for customers and partners, with leadership support for investing in security and reliability

Hardware and Software Management:<br><br>• Maintain and support all company hardware, including PCs, printers, mobiles, and tablets.<br><br>• Ensure that all necessary software is installed, updated, and functioning correctly.<br><br>• Install new hardware and software, and provide training to employees on their use.<br><br>• Oversee the installation of hardware at new sites or branches, ensuring adherence to approved plans and installation guides.<br><br>• Manage the purchasing of IT hardware and related needs.<br><br>Operational Duties:<br><br>• Execute daily operations assignments as per IT department needs.<br><br>• Follow established IT procedures to enhance efficiency, streamline workflows, and improve customer satisfaction.<br><br>• Implement and maintain IT protection measures, including encryption, secure data storage, and antivirus/malware solutions.<br><br>• Suggest potential upgrades and improvements within the IT department.<br><br>• Open, track, and close IT tickets, and communicate status and resolutions with supervisors.<br><br>Network and Security Maintenance:<br><br>• Regularly maintain the network infrastructure to meet ongoing demands.<br><br>• Assist in managing firewalls and VPNs to ensure security and effective communication across branches.<br><br>• Support the administration of surveillance camera networks, ensuring they are operational and in optimal condition daily.<br><br>• Assist with the installation and maintenance of access control systems, coordinating with HR to resolve attendance issues.<br><br><br><br>Requirements<br><br>• Get the appropriate qualification - Bachelor of Computer<br>• Proficiency in computer programs and the Internet and Office and Oracle.<br>• Courses (MCSE, CCNA, CCNP, Office, ICDL, AIX, CEH, Cyber Security)<br>• Computer hardware and software systems and programs<br>• Computer networks, network administration and network installation<br>• Computer troubleshooting<br>• Computer viruses and security<br>• E-mail and internet programs<br>• an understanding of the northern economic, cultural and political environment<br><br><br>Benefits<br><br>Why Join SMG?<br><br>Legacy, Leadership & Vision <br><br><br> Join a pioneering organization with over five decades of excellence in Egypt’s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, and the most reliable and business partners of automotive garage tools and equipment. <br> Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership. <br> <br>Meaningful & Impactful Work <br><br><br> Contribute to a company that isn’t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt. <br> From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers. <br> <br>Growth & Development <br><br><br> SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, you’ll gain access to tools and knowledge that help you thrive as a leader. <br> Whether you’re optimizing operations or leading financial strategy, your contribution will drive real results. People-First Culture <br> Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levels—including 24/7 access to HR support—because we believe that progress begins with honest conversation. <br> <br>Competitive Rewards & Benefits <br><br><br>Enjoy a comprehensive compensation package designed to support you and your family, including: <br> Medical, social, and life insurance <br> Pension plan <br> Annual salary review and profit-sharing program <br> Exclusive discounts on service, spare parts, and branded items <br> Fully paid training program

MESC Limited (Al-Mohammdoun for Engineering, Services, and Chemicals) is a diversified company that combines industry, trade, and innovation to deliver integrated solutions across multiple sectors. The organization operates in key areas such as chemical manufacturing and supply, food and beverage trading and processing, general and industrial supplies, and construction and project management. MESC Limited also provides specialized services including hotel management, event organization, up to heavy vehicles and equipment services, aiming to a full integration of strong import and export capabilities that connect regional and global markets. The company is committed to being a highly reliable partner in the region, offering high-quality products and services that support growth, innovation, and sustainable value for clients and communities.<br>Talent Acquisition Specialist is needed and will manage end-to-end recruitment activities to support MESC Limited’s diverse business units. This full-time, hybrid role is based in Alexandria, with a combination of on-site presence and some work-from-home flexibility. Day-to-day responsibilities Define Employment shortages and company needs Define roles requirements Sourcing and screening candidates Coordinating and conducting Interviews Preparation and negotiation of hiring offers Guiding candidates through the hiring process. Contributing to employer branding initiatives Maintaining accurate recruitment records Ensuring a positive candidate experience Collaborating with Admin Office on onboarding and workforce planning needs and requirements. Benchmarking Long and short employment needs and requirements Follow Up with admin for employment organizational tree Preparation of Full-life Cycle Recruiting and Talent Management Participation with admin to prepare and present different KPI's Contact and performance with governmental related facilities and organizations Qualifications Alexandria Residents only "preferably Mid Alex"Bachelor’s degree in business administration, or Law HR or recruitment certifications are an advantage. Previous experience in talent acquisition or recruitment, preferably within industrial facilities. Exceptional Usage skills of MS Excel Age brackets between 22 - 27Candidates should possess skills and knowledge of Recruiting Talent Management Covering Sourcing Screening Selection Offer management. Hiring Interviewing, including evaluating candidate fit and coordinating structured interview processes. Employer Branding, with the ability to promote the organization’s value proposition across channels. Candidates should have Strong communication skills Interpersonal skills, with the ability to build effective relationships with stakeholders and candidates. Experience using professional recruitment tools. Ability to work in a fast-paced, multi-sector environment Strong organizational and time-management skills.<br>Benefits Basic salary with full-time contract Kpi bonus and annual bonus Training and extended education options Private medical insurance Social insurance<br>For interested candidates please send you resume containing professional photography and all needed documentations to HR@mescltd.onmicrosoft.com

Hospitality Experience is a Must<br>About Kwentra We are the fastest-growing, all-in-one cloud-based PMS across the MENA region, building the hospitality ecosystem for tomorrow. Kwentra was founded in 2013 by hoteliers who found themselves choosing between powerful yet outdated legacy systems and cloud-based solutions that could not cover the full spectrum of hotel operations. Built for the real operational dynamics of hotels, our PMS combines robust functionality with intuitive design to support everything from core daily operations to revenue management and guest experience. Our Vision is: To combine the strength of legacy hotel systems with the efficiency of modern cloud-based technology and deliver a comprehensive solution favored by hoteliers across the globe. Our Mission is: To make advanced property management technology accessible to hoteliers everywhere and lead the digital transformation of the hospitality industry in the MENA region.<br>About The Service Delivery Sector – SDSTo achieve Kwentra's vision, SDS works around the clock with its 6 organizational units to ensure each customer experience from the first day at Kwentra is pleasurable and unforgettable. Our business is focused on controlled change management; we work within a flexible yet governed environment with a mindset oriented to a unique customer experience. Our Vision: To achieve market leadership and ultimate customer success by unifying our operations into seamless, standardized processes within a thriving, sustainable workplace. Our Mission: To bridge the gap between complex software and human operations through transparent, highly accurate service delivery. By taking ownership of our continuously enhanced processes, we eliminate friction to ensure both our clients and our teams thrive.<br>About The Programmes Architecture Department – PADThe Programmes Architecture Department (PAD) functions as the strategic engineering core of the Service Delivery Sector. Operating as the Subject Matter Experts (SMEs), this department is responsible for designing, standardizing, and evaluating the complex systemic architectures that power Kwentra’s deployments. From deep pre-sales technical scoping to high-level onboarding services and R&D evaluation, PAD ensures that all product implementations and ongoing support especially complex distribution and multi-property ecosystems are flawlessly mapped, highly scalable, and completely standardized, eliminating the need for custom rework and protecting the integrity of our core software.<br>About Your Role Contribution As a Senior E-Commerce & Distribution Specialist within the Programmes Architecture team, your mission is to ensure our clients' digital storefronts are flawlessly architected, connected, and optimized. You have transitioned from the front lines of hotel digital operations to the technical side of hospitality tech, giving you a unique, highly empathetic advantage. You understand the intense pressure of "sell-out" dates, the complexity of multi-property mapping, and the critical importance of an absolutely seamless PMS-to-OTA sync. Acting as the ultimate technical detective and distribution architect, you contribute directly to the SDS goals by proactively eliminating connectivity friction, maximizing hotel revenue through airtight channel management, and ensuring Kwentra's distribution capabilities translate into a highly successful customer experience without requiring custom R&D rework. Your role is designed as SME working across all the SDS units, you will be assigned on multiple pre-sales activities, ongoing implementation projects, technical support, account management, and ongoing collaboration with the Business Excellence Unit (BEU) and Customer Experience Office (CXO).<br>Core Workflows & Responsibilities OTA Lifecycle Management: Lead the end-to-end setup of OTAs (Booking.com, Expedia, Airbnb, etc.), from initial commercial contracting and legal onboarding to live, flawless inventory distribution. Channel Manager Strategy: Act as the internal expert and architect for Channel Manager configurations (Site Minder, STAAH, Rate Gain, etc.), ensuring the "Kwentra-to-Channel Manager-to-OTA" pipeline is airtight and globally standardized. Property Group Onboarding: Manage the complex migration and mapping for large hotel groups or hospitality management companies, ensuring room types, rate plans, and critical restrictions (CTA/CTD) are mirrored accurately and scalably across all platforms. Revenue Collaboration: Work closely with clients' revenue and sales teams to strategically implement dynamic pricing strategies and promotional campaigns via the Channel Manager, acting as a collaborative extension of their business. Product Utilization & ROI Optimization: Proactively audit clients' distribution ecosystems to identify underutilized Kwentra features (such as Direct Booking Engine integrations or advanced yield capabilities). Advise and guide hoteliers on how to fully activate and leverage their existing products to capture higher-margin bookings and maximize their overall revenue. Revenue Collaboration: Work closely with clients' revenue and sales teams to strategically implement dynamic pricing strategies and promotional campaigns via the Channel Manager, acting as a collaborative extension of their business. Distribution Health Audits: Conduct proactive, structured audits of client rate parity and inventory synchronization post-deployment. Transform complex distribution data into actionable insights, helping clients reduce third-party commission leakage and drive more profitable direct sales. Architectural Blueprinting & Standardization: Design, document, and maintain standardized mapping templates and configuration SOPs. Ensure these architectural blueprints are flawlessly handed over to the Customer Support (CS) teams, empowering them to resolve Tier 1 connectivity issues without escalating to higher levels. Technical Troubleshooting & Friction Elimination: Solve high-stakes connectivity issues, parity discrepancies, and mapping errors that impact hotel occupancy. Work diplomatically with internal teams to trace issues and implement sustainable systemic workarounds.<br><br>What You Bring to Kwentra Mapping Logic Expertise: A deep, systemic understanding of how "Base Rates" and "Derived Rates" flow from the PMS to the extranets, combined with the technical acumen to design scalable configurations. Market Manager Relations: Established relationships with OTA Market Managers and the diplomatic skills required to expedite support, negotiate issues, and facilitate participation in "Preferred" programs. Operational Empathy: You fundamentally understand the hotelier’s perspective and can proactively anticipate the needs of a Front Office or Reservations team when configuring and troubleshooting distribution. Analytical Rigor: A meticulous ability to audit a property’s digital presence, identify invisible "leakage" where inventory isn't reaching the market, and design immediate, standardized solutions. Problem-Solving Mastery: A "technical detective" mindset possessing the resilience and systemic knowledge to trace exactly why a rate didn't update or why a reservation failed to push to the PMS under high-pressure scenarios. Uncompromising Precision: Absolute attention to detail and precision in rate loading and mapping, understanding that a 1% error in this role can lead to significant financial loss and negatively impact the customer experience. Process Discipline & Agile Autonomy: A strict commitment to structured workflows, documentation, and quality checklists. Capable of working autonomously while staying aligned with tight timelines. Global Communication Expertise: Persuasive communication skills to manage international stakeholders across time zones, efficiently using asynchronous tools in a hybrid work environment.<br><br>Qualifications & Expertise Degree: Bachelor’s degree in Business Administration, Hospitality Management, E-Commerce, or a related field. A technical/hospitality hybrid background is highly preferred. Certifications: PRINCE2, ITIL 4, Jira, or Hospitality Operations. Experience: Minimum 5+ years of proven experience specifically as an E-commerce Manager, Cluster Distribution Manager, or Digital Strategy Manager within a hotel or a hospitality management company. Domain Knowledge: Expert-level knowledge of at least two major Channel Managers (e.g., Site Minder) and deep, structural familiarity with PMS logic, yield rules, and dynamic pricing models. Bilingual: Fluent English and Arabic (written and spoken); capable of drafting formal technical correspondences, explaining complex distribution logic to non-technical users, and leading high-stakes negotiations in both languages. Systems Proficiency: Experience using extranets, CRMs, ERPs, and helpdesk tools (e.g., Jira) for technical account tracking, issue logging, and cross-team ticketing.<br>What We Offer Competitive Compensation: A highly competitive, fixed monthly net salary fully commensurate with elite technical and operational experience. Performance Variable: Substantial additional post-assessment variable pay tied directly to highly successful metrics and success rates. Health & Security: Comprehensive Social and Medical Insurance coverage. Hybrid Workflow Flexibility: A highly progressive, sustainable working environment meticulously designed to balance highly focused remote work, highly collaborative in-office days at our customized Giza headquarters, and dynamic, immersive on-site travel experiences. Tools for Unrestricted Success: Company-provided, top-tier business hardware and generous communication allowances to definitively ensure absolutely seamless connectivity from any global location.<br>Join us in shaping the future of hospitality technology globally, right from Egypt. Apply today to become a core pillar of Kwentra’s Programmes Architecture team!

Key Responsibilities:• Full ownership of the end-to-end MEP procurement cycle for materials, equipment, and subcontractors across Mechanical, Electrical, Plumbing (MEP), HVAC, and Fire Fighting systems.• Review and evaluation of shop drawings, material submittals, Requests for Information (RFIs), and variation orders.• Technical assessment of subcontractors' scope, capabilities, and capacity beyond commercial evaluation, with experience interpreting MEP shop drawings and awarding MEP subcontracts.• Proven expertise in tender management, BOQ analysis, cost estimation, and supplier evaluation, supported by a well-established local MEP supplier network.• Strong understanding of MEP equipment specifications, technical submittals, compliance statements, and manufacturer documentation to ensure specification compliance.• Knowledge of testing and commissioning (T&C) requirements, including procurement of warranties, spare parts, Operation & Maintenance (O&M) manuals, and manufacturer authorization letters as part of project closeout. Qualifications & Requirements:Experience: 5 to 7 years of progressive, hands-on experience in procurement or strategic sourcing. Industry Expertise: Proven track record working within MEP procurement, Construction, Facility Management, or EX (Exhibitions/Events) companies is highly preferred. Category Versatility: Demonstrated capability to agilely manage and execute procurement strategies across all categories (Direct and Indirect materials/services). Technical Proficiency: Advanced computer literacy with highly developed Microsoft Office skills (particularly Excel for spend analysis and Power Point for reporting). Familiarity with ERP systems is a plus. Language Skills: Exceptional command of the English language (both written and verbal) for formal vendor communications, contract negotiation, and internal reporting. Core Competencies: Strong commercial acumen, exceptional negotiation tactics, and the ability to thrive in a fast-paced, high-stakes environment.

A leading multinational manufacturing company is looking for a passionate and proactive Learning & Development Specialist to join their HR team and support the growth and development of their employees across the MENA Cluster. who will drive learning initiatives, coordinate training programs, support performance management processes, foster a strong feedback culture, and contribute to employee engagement and development activities that create a positive business impact.<br><br>Key Responsibilities<br><br>Learning & Development<br><br>Support the annual training planning process, including training needs analysis, validation, implementation, and tracking across the MENA Cluster Coordinate and administer all learning and development activities, ensuring a seamless learning experience for employees Monitor and manage training budgets, working closely with Finance and HR Reporting teams to ensure cost efficiency and effective budget utilization Organize training programs from start to finish, including logistics, venues, vendors, catering, training materials, attendance tracking, evaluations, certifications, and reporting Serve as the primary contact for training coordination and follow-up across the MENA region Monitor training KPIs and conduct regular audits to ensure learning effectiveness and compliance Partner with managers and employees to develop and implement individual development plans Measure training effectiveness and recommend improvements based on feedback, KPIs, and business needs Support the implementation and monitoring of the e Skill Matrix project and related development initiatives Ensure employees complete mandatory learning and compliance training Create and maintain training reports and dashboards for leadership and key stakeholders Support succession planning initiatives by identifying competency gaps and coordinating targeted development programs Collaborate closely with the Regional HR Team, Country Training Coordinators, and Corporate Academy to support learning strategies and development priorities Create purchase requests and manage administrative processes related to training activities<br><br>Performance Management & Employee Development<br><br>Support and coordinate the annual performance management cycle, ensuring a smooth and impactful Employee Dialogue process Partner with managers and employees to enhance goal-setting quality and promote meaningful development conversations Monitor the effectiveness of performance and development goals across the region Promote and strengthen a culture of continuous feedback, learning, and development Work on Talent Management, Key Positioning, Succession Planning & Individual Development Plans<br><br>Employee Engagement & Internal Culture<br><br>Support the planning and execution of employee engagement initiatives, recognition programs, CSR activities, team-building events, and corporate gatherings Contribute to internal communication and culture-related programs that enhance the employee experience and strengthen organizational values<br><br>Requirements<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field Excellent command of written and spoken English Strong communication and presentation skills Excellent planning, organization, and time management abilities Strong interpersonal skills with the ability to work effectively in a multicultural environment Proficiency in Microsoft Office applications, especially Excel and Power Point A proactive mindset, attention to detail, and a passion for people development<br><br>Experience<br><br>3-4 years of experience in Learning & Development, Talent Development, or a related HR function Experience coordinating training programs and working with learning management systems is an advantage Experience in a multinational environment is highly desirable

We’re Hiring | SEO Specialist<br>**Mythaq for Digital Marketing & Programming** is looking for an experienced **SEO Specialist** to join our growing team! ????<br>???? Job Details<br>???? **Location:** On-site – Mansoura???? **Working Hours:** 9:00 AM – 5:00 PM???? **Days Off:** Friday & Saturday???? **Official Holidays:** Available according to Labor Office regulations.<br>???? Requirements<br>* Minimum **1 year of experience** in SEO.* Good knowledge of **On-Page, Off-Page & Technical SEO**.* Practical experience with **Word Press** and website optimization.* Good understanding of **programming languages** and web technologies.* Experience with SEO tools and website analysis.* Ability to analyze keywords, competitors, and improve website rankings.* Good analytical and problem-solving skills.<br>???? How to Apply<br>Interested candidates are invited to send their **CV via Whats App**:<br>???? **01098158713**<br>**Join Mythaq and be part of our growing team! ????**

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing consumer-focused brand looking to expand its reach and brand awareness through authentic creator partnerships and consistent social media execution. As the company continues to grow its influencer and creator network, they are seeking an <strong>Influencer &amp; Social Media Specialist</strong> to manage influencer outreach, creator relationships, UGC coordination, and day-to-day social media activities.</p><br>Role Overview<p>The <strong>Influencer &amp; Social Media Specialist</strong> will lead day-to-day influencer outreach and creator partnerships while supporting the company's social media presence. The primary focus of this role will be identifying, recruiting, and managing influencers, creators, bloggers, affiliate partners, and UGC opportunities.</p><br><p>The Influencer &amp; Social Media Specialist will also support social media publishing, community engagement, content calendars, and light content creation while helping the marketing team execute campaigns and grow an organized network of creator partnerships.</p><br><p>This role is ideal for someone who understands the creator ecosystem, is highly organized, and can combine relationship-building with hands-on social media execution.</p><br>Location<p><strong>Fully Remote | </strong></p><br>Key ResponsibilitiesInfluencer &amp; Creator Coordination<ul><li><p>Source and identify influencers, creators, bloggers, and affiliate partners aligned with brand objectives.</p><br></li><li><p>Recruit and build relationships with qualified creator partners.</p><br></li><li><p>Conduct influencer outreach and manage ongoing creator communications.</p><br></li><li><p>Coordinate campaign briefs, expectations, timelines, and deliverables.</p><br></li><li><p>Track creator deliverables and ensure campaigns remain organized and on schedule.</p><br></li><li><p>Monitor influencer and creator performance to help evaluate partnership effectiveness.</p><br></li><li><p>Build and maintain an organized pipeline of prospective and active creators.</p><br></li><li><p>Maintain an organized library of creator assets and campaign materials.</p><br></li><li><p>Collect and organize UGC for potential reuse across organic and paid marketing campaigns where permitted.</p><br></li><li><p>Identify opportunities to strengthen and expand the company's creator network.</p><br></li></ul>Social Media Management<ul><li><p>Manage day-to-day social media publishing across relevant platforms.</p><br></li><li><p>Develop and maintain weekly and monthly content calendars aligned with campaigns and promotions.</p><br></li><li><p>Schedule and publish social content consistently.</p><br></li><li><p>Monitor comments, messages, and other community interactions.</p><br></li><li><p>Support ongoing audience engagement across social channels.</p><br></li><li><p>Ensure published content remains consistent with established brand voice and visual standards.</p><br></li><li><p>Coordinate social publishing with broader marketing and influencer initiatives.</p><br></li></ul>Content Creation &amp; Repurposing<ul><li><p>Create light social media content, including captions, static graphics, and short-form videos.</p><br></li><li><p>Repurpose existing influencer and creator content into organic social media assets.</p><br></li><li><p>Adapt available content for different social platforms and formats.</p><br></li><li><p>Identify creator assets that can support future social media initiatives.</p><br></li><li><p>Maintain consistency across repurposed and original social content.</p><br></li></ul>Influencer &amp; Social Performance Tracking<ul><li><p>Support basic reporting across influencer and social media initiatives.</p><br></li><li><p>Track creator activity, campaign deliverables, and relevant performance results.</p><br></li><li><p>Monitor social media engagement and content performance.</p><br></li><li><p>Help identify trends and opportunities based on campaign and social performance.</p><br></li><li><p>Use available performance insights to support continuous optimization of influencer initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience in influencer marketing, social media, creator partnerships, or a related role.</p><br></li><li><p>Hands-on experience sourcing, coordinating, and managing influencer campaigns.</p><br></li><li><p>Experience conducting creator outreach and managing influencer relationships.</p><br></li><li><p>Experience supporting social media publishing and content calendars.</p><br></li><li><p>Experience supporting U.S.-based brands or audiences.</p><br></li><li><p>Experience working with e-commerce, marketplace, or consumer brands is a plus.</p><br></li><li><p>Personal content creation experience is a plus.</p><br></li></ul>Skills<ul><li><p>Strong understanding of influencer marketing and creator ecosystems across Instagram, TikTok, YouTube, and blogs.</p><br></li><li><p>Ability to identify and evaluate creators who align with brand objectives and audiences.</p><br></li><li><p>Strong written communication and influencer outreach skills.</p><br></li><li><p>Ability to manage creator pipelines, campaign timelines, deliverables, and digital assets.</p><br></li><li><p>Strong project management and organizational skills with the ability to coordinate multiple partnerships simultaneously.</p><br></li><li><p>Strong understanding of social media publishing and community engagement.</p><br></li><li><p>Strong eye for social content and an understanding of what performs across different platforms.</p><br></li><li><p>Ability to create captions, static social graphics, and light short-form video content.</p><br></li><li><p>Familiarity with UGC usage rights and whitelisting is a plus.</p><br></li><li><p>Basic SEO knowledge is a plus.</p><br></li><li><p>Strong attention to detail and ability to maintain organized creator and content libraries.</p><br></li></ul>What Success Looks Like<ul><li><p>A consistent pipeline of qualified influencers and creators is developed and maintained.</p><br></li><li><p>Influencer outreach and creator relationships are managed effectively.</p><br></li><li><p>Creator activations are organized, completed on time, and aligned with campaign objectives.</p><br></li><li><p>Campaign deliverables and timelines are consistently tracked and maintained.</p><br></li><li><p>A strong, organized library of reusable UGC assets is developed.</p><br></li><li><p>Social media content is consistently published and aligned with brand standards.</p><br></li><li><p>Community engagement is monitored and supported effectively.</p><br></li><li><p>Influencer and social performance reporting remains organized and actionable.</p><br></li><li><p>Performance insights are used to continuously improve creator partnerships and social media initiatives.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take meaningful ownership of influencer marketing and creator partnerships while gaining broader exposure to social media, UGC, content creation, and performance tracking.</p><br><p>As the <strong>Influencer &amp; Social Media Specialist</strong>, you will play an important role in expanding the company's creator network, developing authentic partnerships, and turning creator content into valuable marketing assets.</p><br><p>For someone who enjoys relationship-building, influencer marketing, social media, and hands-on campaign execution, this role provides the opportunity to directly contribute to brand awareness and growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Outsourcing Advantage is a boutique business process outsourcing provider specializing in back-office and customer support services for US-based companies.<br> We are seeking an experienced Ingredient Sourcing Specialist to join our remote team and support food product development, R&amp;D, and commercial production initiatives for a US-based client.<br> This role is responsible for identifying and sourcing food ingredients, dairy components, additives, stabilizers, packaging materials, and other raw materials from qualified domestic and international suppliers.<br> The ideal candidate is highly resourceful, detail-oriented, and experienced in supplier research, procurement, and ingredient sourcing within the food manufacturing industry.<br> Key Responsibilities: Source food ingredients, raw materials, and specialty components for product development and commercial production Research and identify ingredient manufacturers, distributors, and suppliers worldwide Obtain pricing, lead times, minimum order quantities (MOQs), ingredient specifications, Certificates of Analysis (COAs), and technical documentation Source dairy ingredients, sweeteners, starches, gums, flavorings, fruit preparations, and other functional food ingredients Coordinate ingredient sample requests for R&amp;D and product testing Compare suppliers based on quality, certifications, pricing, and availability Assist with ingredient substitutions and alternative sourcing solutions Maintain supplier databases and sourcing records Support procurement of packaging materials and related product components Build and maintain relationships with ingredient manufacturers, distributors, and brokers Monitor ingredient availability, market trends, and pricing 2+ years of experience in sourcing, procurement, purchasing, or supply chain, preferably within the food industry Experience sourcing food ingredients, raw materials, or specialty food components Strong online research and supplier sourcing skills Excellent negotiation and vendor communication abilities Advanced proficiency in Microsoft Excel and Google Sheets Ability to manage multiple sourcing projects simultaneously Strong attention to detail, organization, and follow-through Excellent written and spoken English communication skills (CEFR C1 or equivalent) Preferred Qualifications: Experience in food ingredient sourcing or procurement Background in food manufacturing, food science, dairy, bakery, confectionery, or beverage industries Experience working with suppliers such as Ingredion, Tate &amp; Lyle, Cargill, ADM, IFF, Kerry, or similar ingredient manufacturers Understanding of food ingredient specifications, technical data sheets, and Certificates of Analysis (COAs) Familiarity with FDA-regulated food products and food safety documentation</span> </div>

???? Hiring – Telemarketing / Lead Generation Specialist Peerless Technology is looking for a Telemarketing Specialist with:<br>✨ Excellent/Fluent English???? Strong experience in Lead Generation & Cold Calling???? Sales & negotiation skills???? Experience with the Saudi market is a must???? ERP/Odoo experience is a plus???? Mohandessin | ???? 8.5 hrs./day | 2 days off???? Social & Medical Insurance + L&D<br>???? Send your CV: hr@peerlesstec.com

Join Xceed and become part of a dynamic team! We're Hiring: Quality Specialist (GSM Background) Responsibilities English Level: B2+ / C16 months to 1 year of experience as a Quality Specialist (GSM Mobile background) Experience in the Telecommunications industry is a must Knowledge of COPC standards and quality practices Qualifications6 months to 1 year of experience as a Quality Specialist (GSM Mobile background) Experience in the Telecommunications industry is a must Required Skills English Level: B2+ / C1Knowledge of COPC standards and quality practices Preferred Skills Experience in the Telecommunications industry

AFFI Foods is looking for an experienced Costing Specialist to join our Finance team.<br>???? Requirements:* Minimum 5 years of relevant experience in Costing.* Previous experience in a manufacturing/FMCG environment is preferred.* Strong knowledge of product costing and cost analysis.* Excellent analytical and problem-solving skills.* Strong proficiency in Microsoft Excel.* Bachelor’s degree in Accounting, Finance, or a related field.* Candidates residing in 6th of October City or nearby areas are highly preferred.<br>What We Offer:* Transportation allowance.* Medical insurance.* Social insurance.* A professional and supportive work environment.* Opportunities for career growth and development.<br>???? Location: Industrial Zone, 6th of October City, Giza.<br>???? Interested candidates are invited to send their updated CV to: allaa.sayed@affi-foods.com<br>Please mention “Costing Specialist” when sending your CV.<br>Feel free to share or tag someone who might be a good fit!<br>#WeAre Hiring #Costing Specialist #Costing #Cost Accounting #Finance Jobs #Manufacturing #FMCG #AFFIFoods #6th OfOctober Jobs #Egypt Jobs

talabat is the leading on-demand online food ordering, delivery, takeaway and groceries and convenience retail marketplace in the MENA region, and category leader across eight markets, with operations in the UAE, Kuwait, Qatar, Bahrain, Egypt, Oman, Jordan and Iraq.<br><br>talabat’s online marketplace offers customers a convenient, personalised and simple way of ordering food, groceries and other convenience products from a wide selection of restaurants and retailers<br><br>Job Description<br><br>WHAT’S ON YOUR PLATE?<br><br> Lead multiple cross functional projects and new initiatives within the realm of strategic partnerships, product enhancements, cost saving initiatives and operational strategy Develop project scopes, timelines and objectives, involving all relevant stakeholders ensuring technical feasibility Coordinate internal and external resources for the successful execution of project deliverables<br><br>Deliver on the organization’s priorities, working closely with departmental leads in defining, scoping, launching, and implementing new initiatives. Collaborate with decision makers and stakeholders to minimize risk<br><br> Lead monthly performance presentations for regional leadership and effectively communicate project schedule, expectations to team members and stakeholders in a timely and clear fashion Provide strong communication across functions as well as development and application of project management standards, tools, and systematic processes Reporting on project progress, building tools to support the reporting, updating local and regional stakeholders on best practices. Own and manage the monthly P&L best estimate forecasting process, and understand business drivers into bottom-up forecasts across key revenue and cost lines. Track actuals vs forecast and highlight risks & opportunities. Evaluate funding and investment requests and build and assess ROI models<br><br>WHAT DID WE ORDER?<br><br> Bachelor’s Degree from a reputed institution and in related field, MBA is a plus 5-7 years of experience in similar industry and experience is required Extensive experience in Gantt charts, Data Analytics tools like tableau, looker etc Strong skills in Google sheets and Excel Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams Ability to analyze data and derive insights from comprehensive data reports Ability to deal with ambiguity, work under pressure, handle stress, An individual/team contributor who can work in a fast-paced environment with a make it happen attitude PMP Certification is a plus

Manage the end-to-end procurement process for indirect goods and services, including but not limited to uniforms, office furniture, office supplies, promotional materials, event requirements, exhibition booths, branding materials, facility-related purchases, and other operational needs Source, evaluate, and negotiate with suppliers to secure the best value in terms of quality, cost, delivery, and service while ensuring compliance with company standards Prepare and issue Requests for Quotations (RFQs), evaluate supplier proposals, and recommend the most suitable vendors based on commercial and technical requirements Create, review, and process purchase orders, ensuring all purchases comply with company procurement policies, budgets, and approval workflows Prepare and manage supplier contracts, service agreements, and delivery schedules to ensure timely execution of orders Coordinate with internal stakeholders to understand procurement requirements, specifications, timelines, and project expectations Monitor supplier performance, including quality, responsiveness, pricing, and delivery, and conduct periodic supplier evaluations Build and maintain strong relationships with existing suppliers while identifying and qualifying new vendors to support business needs Coordinate with Finance to ensure timely invoice processing, payment reconciliation, and resolution of pricing or billing discrepancies Follow up with suppliers to ensure on-time delivery of goods and services, resolving any issues related to delays, shortages, or quality concerns Coordinate with Warehouse, Administration, and requesting departments to ensure smooth receipt, inspection, and handover of purchased items where applicable Ensure all procurement documentation, supplier records, contracts, and purchase history are accurately maintained and readily accessible Support company events, exhibitions, and corporate initiatives by sourcing and coordinating all required materials, services, and vendors Continuously identify opportunities for cost optimization, supplier consolidation, and process improvements without compromising quality or service levels Coordinate effectively with cross-functional teams including Finance, Administration, Marketing, HR, Operations, and Warehouse to ensure seamless procurement operations<br><br>Requirements<br><br>Education Level: Bachelor's Degree Experience: Minimum 2 years of experience in Procurement or Purchasing Experience in procuring indirect goods and services (e.g., uniforms, furniture, office supplies, events, branding materials) is preferred Good knowledge of procurement principles and purchasing processes Excellent communication, interpersonal, and negotiation skills Strong supplier relationship management and networking abilities Proficient in Microsoft Office applications Experience using ERP systems is a plus Good command of English is preferred<br><br>Benefits<br><br>Social insurance coverage Medical insurance coverage

Company Description Atheel CX is part of Atheel Holding, a diversified group founded in 2016 that supports leading businesses across multiple industries. As a customer experience solutions partner, Atheel CX manages over 5 million monthly transactions, with a 5,000-seat capacity, 20,000 employees, and more than 150 clients across 25 industries. The organization operates regionally across the UAE, KSA, and Egypt, with five strategic delivery sites in Egypt, including Abbassia, Maadi, and the Technology Park. Atheel CX provides multilingual services in 15+ languages and maintains strong service continuity for global partners. Its operations are backed by internationally recognized certifications for quality, customer satisfaction, information security, safety, and environmental management. Role Description The Sales Marketing Executive is a full-time, on-site role based in Cairo. This role is responsible for identifying and pursuing new business opportunities, managing sales pipelines, and building long-term relationships with clients across key industries. Day-to-day tasks include conducting market research, developing and implementing marketing plans, preparing sales presentations and proposals, and coordinating campaigns to support lead generation and brand awareness. The Sales Marketing Executive collaborates with internal teams to align sales activities with marketing strategies, monitors performance metrics, and prepares regular reports on sales and market trends. The role also involves representing Atheel CX at meetings, events, and client visits to promote services and support business growth. Qualifications Candidates should possess skills in Market Planning and Marketing for developing and executing effective sales and promotional strategies. Candidates should possess skills in Market Research for analyzing industry trends, customer needs, and competitive landscapes. Candidates should possess strong Sales skills for prospecting, negotiating, closing deals, and achieving revenue targets. Candidates should possess excellent Communication skills for engaging with clients, presenting solutions, and collaborating with internal stakeholders. Relevant bachelor’s degree in Business, Marketing, Communications, or a related field is preferred. Experience in B2B sales or customer experience outsourcing environments is an advantage. Proficiency in CRM tools, MS Office, and basic data analysis to track leads and performance metrics. Ability to work in a fast-paced environment, meet deadlines, and adapt to evolving client and market requirements. Strong organizational skills and a proactive, results-oriented approach.must have experience as marketing sales at any company or agency if you are interested send whatsapp:01501970714

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Billing support specialist providing L2 support for technology and business stakeholders.<br> Coordination and tracking of proactive and reactive operational activities and ensure that the services provided to customers are continuously available.<br> Performing to service level agreement (SLA) performance levels.<br> Ensure the billing system high availability and resilience with least outage time and minimal customer impact.<br> Observing and analysing repetitive problems and customer complaints and set and implement an action plan to avoid them.<br> Continuously review and update monitoring and alarming procedures and ensure they are efficient and effective.<br> Ensure conforming to Vodafone's security and privacy policies and standards.</p> <h4>Role responsibilities</h4> <ul> <li>Abide to SLA in billing support daily activities and interactions.</li> <li>Review current manual jobs and automate them for higher productivity and effectiveness.</li> <li>Ensure bill cycles activities run and complete on the scheduled dates and within SLAs.</li> <li>Enhance mean-time-to-resolve (MTTR) of trouble tickets.</li> <li>Embrace automation and DevOps techniques.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Excellent oral and written communication skills.</li> <li>Strong data-driven analytical skills.</li> <li>Creative and problem solver with a passion to provide excellent customer experience.</li> <li>Comfortable with a multi-tasking, high-energy environment.</li> <li>Flexible to adapt to a 24x7 operating environment.</li> <li>Experience in managing full application stacks from the OS up through custom applications.</li> <li>Exposure to virtualization, cloud computing and cybersecurity is a plus.</li> <li>Must have technical or professional qualifications:</li> <ul> <li>Bachelor degree in computer science, engineering or a related field.</li> <li>Experience in telco billing systems.</li> <li>3+ years of experience with systems administration in Linux/Unix.</li> <li>3+ years of experience with databases.</li> <li>Programming or scripting experience (Java, Perl, Python, etc.).</li> <li>Good knowledge in computer networks.</li> <li>Experience supporting a 24x7 production environment.</li> </ul> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Key Responsibilities: <br>Manage and maintain relationships with assigned key accounts and customers through the whole cycle from ordering till reception of the final products Act as the primary point of contact for customer inquiries, requests, and issue resolution by dealing with customers over the phone or via e-mail. Monitor customer orders, deliveries, and inventory availability to ensure smooth operations. Coordinate with internal departments such as Planning, Production and Logistics to meet customer requirements. Responsible for the whole cycle of any clients’ order Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Promoting the vision of the organization. Conducting quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Conducting regular training sessions with the team. Motivating the team to perform at their best.<br>Academic & professional qualifications:<br>Bachelor’s degree in business administration, Supply Chain or any other relevant field.<br>Experience:<br>1-3 years of experience, preferably in the FMCG industry. Proven customer support experience or experience as a client service representative.

Company Description The Portal Agency is a global marketing consultancy and software development agency with strategic hubs in New York, Riyadh, Munich, and Cairo. The company helps brands create impactful digital assets and provides platforms that enable them to tell their story and engage with customers. Its services range from large-scale e-commerce solutions to content creation for digital campaigns, including mobile application development, website development, web design, digital marketing, SEO, and branding. The Portal Agency partners with clients across diverse sectors such as fashion, tourism, luxury, finance, food and beverage, lifestyle, technology, government, and entertainment. Team members share a passion for building digital experiences that drive measurable results and support client success. The Business Development Manager owns new business revenue for The Portal Agency by building pipeline, leading discovery, converting opportunities into proposals, and closing deals. This role manages the sales process end-to-end for agency services (branding, performance marketing, media production, web/mobile development) with primary focus on Egypt and KSA. Success means predictable pipeline creation, high-quality proposals, strong close rates, and disciplined CRM execution.<br>Job Description The Business Development Manager owns new business revenue for The Portal Agency by building pipeline, leading discovery, converting opportunities into proposals, and closing deals. This role manages the sales process end-to-end for agency services (branding, performance marketing, media production, web/mobile development) with primary focus on Egypt and KSA. Success means predictable pipeline creation, high-quality proposals, strong close rates, and disciplined CRM execution.<br>Key Responsibilities<br>Pipeline & Prospecting<br>- Own monthly pipeline targets and build a consistent lead flow (outbound + partnerships + inbound follow-up).- Work with SDR/BDR(s) to define target accounts, messaging, and weekly activity targets.- Build relationships with decision makers (CEOs, founders, marketing managers) in target verticals.- Maintain accurate CRM pipeline and forecasting (stages, next steps, probability).<br>Discovery & Solution Selling<br>- Run discovery calls to understand business goals, constraints, budgets, and timelines.- Translate needs into tailored solutions and packages; align stakeholders and decision process.- Coordinate internal teams (strategy, creative, performance, dev) to shape the right scope and approach.- Qualify opportunities strictly (fit, budget, authority, timeline) to protect team capacity.<br>Proposals, Pricing & Closing<br>- Lead proposal development: scope, timelines, deliverables, assumptions, and commercial terms.- Present proposals confidently and handle objections (price, timeline, comparison, ROI).- Negotiate terms, manage procurement steps, and drive deals to signature.- Coordinate contract and invoicing handoff with operations/finance.<br>Account Expansion (as needed)<br>- Identify upsell and cross-sell opportunities within existing accounts (in coordination with Account team).- Support renewal conversations for strategic accounts when required.<br>Sales Operations & Process<br>- Maintain clean CRM hygiene and sales documentation (notes, proposals, call summaries).- Build and improve sales assets: pitch decks, case studies, service one-pagers, email sequences.- Track win/loss reasons and build a feedback loop to improve offers and delivery.- Collaborate with marketing on lead gen campaigns and messaging alignment.<br>Requirements- 2+ years in B2B sales/business development (agency or professional services preferred).- Proven track record closing deals and hitting revenue targets.- Strong consultative selling and discovery skills (can lead decision-makers).- Strong written and spoken Arabic + English.- High discipline: CRM, follow-ups, forecasting, and proposal management.- Comfortable selling high-ticket services (branding, marketing, web/dev, production).

⁩???? Mahart Tefl is Hiring: Sales & Customer Care Specialist We are looking for someone who can communicate effectively with parents, understand each child’s needs, explain our therapy sessions clearly, and help families choose the most suitable specialist. Key Responsibilities:Respond to customer inquiries and follow up with leads. Understand the child’s condition and the family’s needs. Explain our session packages and convert leads into paid customers. Help parents choose the most suitable specialist for their child. Coordinate between parents and specialists. Update and manage customer data using the CRM system. Track leads, follow-up stages, and conversion rates. Maintain strong customer relationships before and after subscription. Requirements:Previous experience in sales and customer service. Experience in selling services is highly preferred, especially educational or therapy services. Strong communication, persuasion, and follow-up skills. Good understanding of CRM systems. Ability to analyze leads data and sales performance. Organized, committed, and target-oriented. Experience dealing with parents is a strong advantage.???? Work Model:The position will be hybrid in the future, but it is currently fully remote. To apply, please send your CV and mention:Sales & Customer Care Specialist