Operation Specialist Jobs in Egypt

<p>Future Group Is Hiring!</p><p>As an Outdoor Sales &amp; Implementation Specialist, you will manage the customer journey from the initial sales conversation through onboarding and implementation. You'll work closely with prospects and customers to understand their needs, demonstrate our technology solutions, close sales opportunities, and ensure a smooth implementation and successful adoption.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Identify and qualify potential customers and sales opportunities.</li><li>Conduct product presentations, demos, and sales meetings.</li><li>Understand customer needs and recommend the right solutions.</li><li>Manage the sales cycle from prospecting to negotiation and closing.</li><li>Build and maintain strong customer relationships.</li><li>Lead customer onboarding and implementation processes.</li><li>Configure and set up solutions based on customer requirements.</li><li>Train customers and their teams on how to use the platform effectively.</li><li>Coordinate with internal teams to resolve customer and implementation issues.</li><li>Follow up with customers to ensure successful adoption and satisfaction.</li><li>Identify upselling and cross-selling opportunities.</li><li>Maintain accurate CRM records and sales activity.</li><li>Collect customer feedback and communicate insights to the relevant teams.</li></ul><p>What We Offer</p><ul><li>Opportunity to work with a growing technology company.</li><li>Dynamic and collaborative work environment.</li><li>Career growth and development opportunities.</li><li>Hands-on experience across sales, implementation, and customer success.</li><li>The opportunity to make a direct impact on customer and business growth.</li></ul><p>How to Apply</p><p>If you're passionate about sales, technology, and customer success , we'd love to hear from you! Join Future Group and grow with us. Apply now!</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>1 3 years of experience in sales, account management, customer success, implementation, or a related role.</li><li>Experience in POS is a MUST</li><li>Strong communication and presentation skills.</li><li>Excellent negotiation and relationship-building abilities.</li><li>Customer-focused and solution-oriented mindset.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to manage multiple customers and priorities.</li><li>Proactive, energetic, and target-driven personality.</li><li>Good command of Arabic and English .</li><li>Experience in SaaS, technology, e-commerce, or business software is a plus.</li></ul>

<p><strong>Role Purpose</strong></p><p>The Marketing Specialist is responsible for supporting business growth by strengthening client relationships, generating qualified business opportunities, conducting market research, coordinating marketing and business development activities, and supporting the company s strategic growth initiatives. The role contributes to enhancing the company s market presence, improving customer engagement, and achieving business development objectives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Communicate with prospective and existing clients, respond to inquiries professionally, and ensure timely follow-up.</li><li>Build and maintain strong client relationships to support business development activities and enhance customer satisfaction.</li><li>Conduct market research, competitor analysis, and identify new business opportunities.</li><li>Generate and qualify business leads through various marketing channels.</li><li>Manage and maintain customer and prospect information using CRM systems.</li><li>Coordinate meetings, company presentations, and follow-up activities with clients and business partners.</li><li>Support the preparation of company profiles, presentations, and marketing materials in coordination with relevant departments.</li><li>Oversee the company s digital presence and ensure brand consistency across all digital platforms and marketing materials.</li><li>Support the Chief Development Officer (CDO) in executing marketing and business development initiatives.</li><li>Prepare executive reports, business presentations, and management dashboards to support strategic decision-making.</li><li>Analyze marketing performance, customer trends, and business opportunities, and prepare periodic reports.</li><li>Coordinate with internal departments to support business development initiatives and enhance the customer experience.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Business Development</li><li>Customer Relationship Management (CRM)</li><li>Market Research &amp; Business Intelligence</li><li>Lead Generation</li><li>Client Relationship Management</li><li>Digital Marketing Coordination</li><li>Communication &amp; Presentation Skills</li><li>Data Analysis &amp; Reporting</li><li>Planning &amp; Organization</li><li>Customer Service Excellence</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Experience</h2><ul><li>Bachelor s degree in Marketing, Business Administration, Communications, Public Relations, or a related field.</li><li>Minimum 4 years of experience in Marketing, Business Development, Customer Relations, or Lead Generation.</li><li>Previous experience within an engineering consultancy, construction, project management, or professional services environment is preferred.</li><li>Experience using CRM platforms such as HubSpot, Zoho CRM, Salesforce, Microsoft Dynamics, or similar systems.</li><li>Strong analytical, communication, customer service, and relationship-building skills.</li><li>Fluent in both English and Arabic , with excellent written and verbal communication skills.</li><li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.</li></ul>

<p>The Technical Support Specialist is responsible for monitoring architecture, IMAC ownership, automation and data reliability, platform and ecosystem understanding, and incident management activities. The role supports service performance through proactive monitoring, process automation, data quality management, technical documentation, and first-line incident diagnosis while ensuring operational excellence and continuous improvement.</p><p>Key Responsibilities:</p><ul><li>Define thresholds, alerts, dashboards, and KPIs for priority services/assets.</li><li>Own the IMAC lifecycle with change controls and auditable data accuracy.</li><li>Create automations for recurring requests; measure outcomes (MTTR, error rates).</li><li>Maintain data quality controls and reconciliation routines.</li><li>Map dependencies across ATM SW/HW and adjacent solutions; document service impacts.</li><li>Draft knowledge articles and quick reference guides.</li><li>Perform first-line diagnosis; propose safe workarounds; escalate with full context.</li></ul><p>Skills and Qualifications:</p><ul><li>Communication, collaboration, time management, analytical problem-solving.</li><li>Ownership mindset and continuous improvement orientation.</li><li>Monitoring tools, network/systems administration fundamentals, and automation toolchains.</li><li>Database management and service reporting platforms.</li><li>Ticketing best practices.</li><li>1 3 years of related experience.</li><li>Individual Contributor.</li></ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p>EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p>Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Communication, collaboration, time management, analytical problem-solving.</li><li>Ownership mindset and continuous improvement orientation.</li><li>Monitoring tools, network/systems administration fundamentals, and automation toolchains.</li><li>Database management and service reporting platforms.</li><li>Ticketing best practices.</li><li>1 3 years of related experience.</li><li>Individual Contributor.</li></ul>

<p>At Sumerge, our UI/UX Specialists are pivotal in shaping user experiences that are intuitive, engaging, and impactful. We are dedicated to transforming our clients' digital products into immersive experiences that delight users while achieving business goals. As a UI/UX Specialist, you will collaborate closely with cross-functional teams, conducting user research and employing design thinking principles to create user-centered designs that elevate our software solutions. Your role will encompass the entire design process, from conception and prototyping to testing and implementation. You will contribute to building aesthetically pleasing interfaces and ensuring usability by understanding user needs and behaviors.</p><p>Responsibilities</p><ul><li>Gather and evaluate user requirements in collaboration with business analysts.</li><li>Collaborate with business analysis and engineering to define and implement innovative solutions for the product experience and visuals.</li><li>Create user-centered designs by understanding business requirements, and user feedback.</li><li>Identify and resolve UX issues.</li><li>Prepare and present rough drafts to internal teams and key stakeholders.</li><li>Producing high-quality design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.</li><li>Translating requirements into style guides, design systems, design patterns and attractive user interfaces.</li><li>Incorporating customer feedback, usage metrics, and usability findings into design to enhance user experience.</li><li>Adhere to style standards on font, colour, and image style guidelines.</li><li>Collaborating effectively with the business analysis, engineering, and management teams to ensure the creation and delivery of tailored experiences for end users.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Design, Human-Computer Interaction, or a related field is preferred. 5- 7 years of experience in UI/UX design or a similar role. Strong portfolio showcasing design projects, including wireframes, prototypes, and final solutions. Proficiency in design and prototyping tools like Figma, Sketch, Adobe XD, or similar. Understanding of user-centered design principles and methodologies. Excellent communication skills and ability to collaborate effectively within a team. Knowledge of front-end development (HTML/CSS/JavaScript) is a plus. Strong attention to detail and a passion for creating exceptional user experiences.</p>

<p> <u> <strong>Job Purpose:</strong> </u> </p> <p>As a Senior Technical Talent Acquisition Specialist, your primary purpose is to strategically source, attract, and hire top-tier technical talent to drive the company's growth and innovation. You will leverage your expertise in talent acquisition to identify and engage highly skilled candidates, ensuring a seamless recruitment process that aligns with our business objectives. Your role involves collaborating with hiring managers to understand their needs, developing effective recruitment strategies, and utilizing advanced sourcing techniques to build a robust pipeline of qualified candidates. By fostering strong relationships and maintaining a deep understanding of industry trends, you will play a pivotal role in shaping the future of our technical teams and contributing to the overall success of the organization.</p> <p> </p> <p> <u> <strong>Responsibilities:</strong> </u> </p> <ul> <li>Plan and manage the steps involved in the interview and selection processes, such as screening calls, tests, and in-person interviews using niche platforms.</li> <li>Utilize our ATS to review candidate data, including credentials and contact information.</li> <li>Parse specialized skills and qualifications to screen IT resumes.</li> <li>Perform pre-screening calls to analyze applicants abilities.</li> <li>Participate in tech conferences and meetups to network with IT professionals when needed.</li> <li>Conduct job and task analyses to document job duties and requirements.</li> <li>Keep up to date with new technological trends and products.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>+3 Years of experience as a Technical Recruiter. (Required).</li> <li>Practical learning expertise in full-cycle recruiting, including interviewing and evaluating candidates.</li> <li>Understanding of selection evaluation and a deep interest in Social-Media and Digital Recruitment Technologies.</li> <li>Capacity for multitasking and the ability to function under time constraints.</li> <li>Hands-on experience with various interview formats (e.g. phone, Zoom, and structured)</li> <li>Technical expertise with an ability to understand and explain job requirements for IT roles.</li> <li>Familiarity with ATS and resume databases (Workable).</li> <li>Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)</li> <li>Excellent verbal and written communication skills (Fluency in English is a must)</li> <li>Solid understanding of HR practices and labor legislation</li> <li>Can-do attitude is a must.</li> <li>Team player and excellent interpersonal communication skills.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose: As a Senior Technical Talent Acquisition Specialist, your primary purpose is to strategically source, attract, and hire top-tier technical talent to drive the company's growth and innovation.<br> You will leverage your expertise in talent acquisition to identify and engage highly skilled candidates, ensuring a seamless recruitment process that aligns with our business objectives.<br> Your role involves collaborating with hiring managers to understand their needs, developing effective recruitment strategies, and utilizing advanced sourcing techniques to build a robust pipeline of qualified candidates.<br> By fostering strong relationships and maintaining a deep understanding of industry trends, you will play a pivotal role in shaping the future of our technical teams and contributing to the overall success of the organization.<br> Responsibilities: Plan and manage the steps involved in the interview and selection processes, such as screening calls, tests, and in-person interviews using niche platforms.<br> Utilize our ATS to review candidate data, including credentials and contact information.<br> Parse specialized skills and qualifications to screen IT resumes.<br> Perform pre-screening calls to analyze applicants’ abilities.<br> Participate in tech conferences and meetups to network with IT professionals when needed.<br> Conduct job and task analyses to document job duties and requirements.<br> Keep up to date with new technological trends and products.<br> +3 Years of experience as a Technical Recruiter.<br> (Required).<br> Practical learning expertise in full-cycle recruiting, including interviewing and evaluating candidates.<br> Understanding of selection evaluation and a deep interest in Social-Media and Digital Recruitment Technologies.<br> Capacity for multitasking and the ability to function under time constraints.<br> Hands-on experience with various interview formats (e.<br>g. phone, Zoom, and structured) Technical expertise with an ability to understand and explain job requirements for IT roles.<br> Familiarity with ATS and resume databases (Workable).<br> Solid knowledge of sourcing techniques (e.<br>g. social media recruiting and Boolean search) Excellent verbal and written communication skills (Fluency in English is a must) Solid understanding of HR practices and labor legislation Can-do attitude is a must.<br> Team player and excellent interpersonal communication skills.<br></span> </div>

<p>Way Studio is a Saudi marketing and strategy agency managing brands across F&amp;B, restaurants and cafés, real estate, healthcare, retail, beauty, digital products, SaaS, and service businesses.</p><p>We are hiring a Performance Marketing Specialist based in Egypt to work remotely on a full-time basis.</p><p><strong>Responsibilities:</strong></p><ul><li><p> Plan, launch, optimize, and scale paid campaigns across Google Ads and Meta Ads.</p></li><li><p>Manage TikTok Ads and Snapchat Ads according to the objective and market.</p></li><li><p>Work across sales, e-commerce, lead generation, retargeting, and app acquisition when needed.</p></li><li><p>Own budget allocation, creative testing, audience strategy, bidding, and daily optimization.</p></li><li><p>Implement and audit GA4, GTM, pixels, conversion tracking, events, UTMs, and attribution.</p></li><li><p>Analyze ROAS, CAC, CPA, CPL, CTR, CPC, CPM, CVR, revenue, funnel conversion rates, and lead quality.</p></li><li><p>Produce reports that explain what changed, why it changed, and what should happen next.</p></li><li><p>Collaborate with content and design teams to improve creatives, offers, funnels, and landing pages.</p></li><li><p>Work independently across multiple Saudi brands and industries.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3+ years of hands-on Performance Marketing, Paid Media, or Paid Acquisition experience.</p></li><li><p>Strong practical experience with Google Ads, including Search and Performance Max.</p></li><li><p>Strong practical experience with Meta Ads Manager, conversion, retargeting, lead generation, and sales campaigns.</p></li><li><p>Practical experience with TikTok Ads and Snapchat Ads.</p></li><li><p>Strong understanding of GA4, GTM, pixels, conversion tracking, attribution, and UTMs.</p></li><li><p>Ability to explain optimization decisions and demonstrate campaign results with context.</p></li><li><p>Direct experience managing campaign budgets.</p></li><li><p>Strong analytical mindset, ownership, and clear communication.</p></li><li><p>Agency-side, multi-brand, Saudi, or GCC experience is strongly preferred.</p></li><li><p>Mobile acquisition, Apple Search Ads, AppsFlyer, Adjust, Firebase, CAPI, or server-side tracking is an advantage.</p></li><li><p>Must be based in Egypt and available for full-time remote work aligned with Saudi working hours.</p></li><li><p>Monthly salary: EGP 12,000–13,500.</p></li></ul><p>Applicants should provide an updated CV and two short case studies covering the objective, budget, personal decisions, tracking approach, and result. Client names and sensitive data may be anonymized.</p>

<ul><li><p>Supervise all routine and non-routine activities in the plant and monitor employee’s acts.</p></li><li><p>Survey to set the proper PPEs which are required for different jobs and activities.</p></li><li><p>Periodic inspection of alarm and firefighting systems to ensure all firefighting systems are</p></li><li><p>maintained properly &amp; ready for emergencies.</p></li><li><p>Preparing daily, weekly, and monthly EHS reports.</p></li><li><p>Develop a monthly EHS training plan for all departments and Conducting EHS training for all</p></li><li><p>employees and daily labors and conduct EHS orientation to all new employees.</p></li><li><p>Conduct periodical safety tours in the plant to identify unsafe conditions and acts.</p></li><li><p>Follow up on updates of laws and regulations to ensure compliance with legal requirements.</p></li><li><p>Participate in the risk assessment of all activities to develop it and update the action plan.</p></li><li><p>Follow up all contractor activities including work permit and contractors’ evaluation Etc.</p></li><li><p>Share and follow up the CAPA / Tracking System with all departments.</p></li><li><p>Participate in the investigation of all accidents and injuries to identify the root causes and direct</p></li><li><p>causes and take corrective and preventive actions.</p></li><li><p>Participate in preparing safe work practices SWP for all activities and jobs and ensure</p></li><li><p>implementation of safe work instruction.</p></li><li><p>Prepare, implement, and /or follow up action plans for continuous improvement in EHS</p></li><li><p>performance, reducing incident rates and risk.</p></li><li><p>Analysis of all chemicals SDS in site and set a system for proper handling, storage and required PPEs and first aids.</p></li><li><p>Develop emergency response plan and coordinate effective evacuation drills.</p></li><li><p>Any other actions or responsibilities assigned by the direct manager that is in line and supports the job’s main purpose.</p></li><li><p>Participate in developing the factory's environmental system and conduct periodic environmental measurements</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in engineering, science or relevant field.</p></li><li><p>2 - 4 years of work experience, Engineering Manufacturing is preferred.</p></li><li><p>1+ years of work experience in construction projects.</p></li><li><p>H&amp;S specialist legal certification is mandatory.</p></li><li><p>Training courses in firefighting and first aid is a must.</p></li><li><p>ISO 45001:2018 / 14001:2015 is a plus.</p></li><li><p>NEBOSH, IOSH certificate is a plus.</p></li></ul><p></p>

<p>Project Manager – Central Bank Renovation Project</p><p>Location: Alexandria, Egypt</p><p>Project Value: Approx. EGP 400 Million</p><p>Project Type: Renovation / Fit-Out / MEP</p><p>Experience: 15+ Years</p><p></p><p>Job Summary</p><p>We are seeking an experienced Project Manager to lead the execution and delivery of a major Central Bank renovation project in Alexandria.</p><p>The Project Manager will have overall responsibility for delivering the project on time, within budget, according to required quality and safety standards, while managing the project team, subcontractors, consultant and client.</p><p></p><p>Key Responsibilities</p><p>* Lead the project from mobilization through testing, commissioning and final handover.</p><p>* Manage and coordinate the site team, subcontractors, suppliers and project resources.</p><p>* Monitor the project programme, budget, cash flow, cost and progress.</p><p>* Coordinate architectural, civil, MEP and specialist systems.</p><p>* Manage renovation works and interfaces between existing and new systems.</p><p>* Coordinate with the Client and Consultant and lead project meetings.</p><p>* Ensure timely approvals of shop drawings, materials, RFIs and inspections.</p><p>* Coordinate procurement and monitor critical and long-lead materials.</p><p>* Monitor subcontractor performance, productivity and quality.</p><p>* Ensure compliance with QA/QC, HSE, contractual and security requirements.</p><p>* Identify project risks, delays and cost overruns and implement corrective actions.</p><p>* Manage variations, claims and additional works in coordination with the Commercial team.</p><p>* Provide senior management with regular progress, cost, procurement and risk reports.</p><p>* Lead testing, commissioning, snagging, documentation and final project handover.</p><p><strong>Requirements</strong></p><p>* Bachelor’s Degree in Civil Engineering, Architectural Engineering or relevant engineering discipline.</p><p>* Minimum 15 years of construction experience.</p><p>* Minimum 5 years in a Project Manager or equivalent senior role.</p><p>* Proven experience managing projects valued at approximately EGP 300–500 million+, or projects of comparable complexity.</p><p>* Strong experience in renovation, fit-out and MEP-intensive projects.</p><p>* Previous experience with banks, high-security facilities, administrative buildings or high-end commercial projects is highly preferred.</p><p>* Strong knowledge of planning, cost control, contracts, procurement, QA/QC and HSE.</p><p>* Strong leadership, negotiation, communication and problem-solving skills.</p><p>* Good knowledge of Primavera P6/MS Project, Excel and AutoCAD.</p><p>* Very good command of Arabic and English.</p><p>* PMP certification is preferred.</p>

<p>Supervise all routine and non-routine activities in the plant and monitor employee’s acts.</p><p>Survey to set the proper PPEs which are required for different jobs and activities.</p><p>Periodic inspection of alarm and firefighting systems to ensure all firefighting systems are </p><p>maintained properly &amp; ready for emergencies.</p><p>Preparing daily, weekly, and monthly EHS reports.</p><p>Develop a monthly EHS training plan for all departments and Conducting EHS training for all </p><p>employees and daily labors and conduct EHS orientation to all new employees.</p><p>Conduct periodical safety tours in the plant to identify unsafe conditions and acts.</p><p>Follow up on updates of laws and regulations to ensure compliance with legal requirements.</p><p>Participate in the risk assessment of all activities to develop it and update the action plan.</p><p>Follow up all contractor activities including work permit and contractors’ evaluation Etc.</p><p>Share and follow up the CAPA / Tracking System with all departments.</p><p>Participate in the investigation of all accidents and injuries to identify the root causes and direct </p><p>causes and take corrective and preventive actions.</p><p>Participate in preparing safe work practices SWP for all activities and jobs and ensure </p><p>implementation of safe work instruction.</p><p>Prepare, implement, and /or follow up action plans for continuous improvement in EHS </p><p>performance, reducing incident rates and risk.</p><p>Analysis of all chemicals SDS in site and set a system for proper handling, storage and required PPEs and first aids.</p><p>Develop emergency response plan and coordinate effective evacuation drills.</p><p>Any other actions or responsibilities assigned by the direct manager that is in line and supports the job’s main purpose.</p><p>Participate in developing the factory's environmental system and conduct periodic environmental measurements</p><p> </p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in engineering, science or relevant field.</p><p>2 - 4 years of work experience, Engineering Manufacturing is preferred.</p><p>1+ years of work experience in construction projects.</p><p>H&amp;S specialist legal certification is mandatory.</p><p>Training courses in firefighting and first aid is a must.</p><p>ISO 45001:2018 / 14001:2015 is a plus.</p><p>NEBOSH, IOSH certificate is a plus.</p><p> </p></li></ul><p></p>

<p>We are looking for a Configuration Intake Specialist to join our Global Engineering Services Launch team, supporting the rollout of new fulfillment and logistics sites across the MEATR region (Middle East, Africa, Turkey &amp; Rest of Region). This role sits at the operational heart of our launch process: owning intake workflows, managing configuration requests, and keeping stakeholders aligned as new buildings go live. If you are someone who brings structure to ambiguity, communicates clearly under pressure, and takes pride in keeping complex processes on track, this role is a strong fit.</p><p></p><p>Key Responsibilities</p><ul><li><p>Execute end-to-end intake workflows for new site launches, ensuring accuracy and on-time delivery</p></li><li><p>Manage, triage, and route incoming configuration requests through internal workflow management platforms</p></li><li><p>Own configuration intake tickets from receipt to resolution, maintaining SLA adherence and clear documentation throughout</p></li><li><p>Track ticket status, blockers, and progress; produce regular updates for senior stakeholders</p></li><li><p>Maintain intake trackers, dashboards, and reporting mechanisms, keeping data current and accessible</p></li><li><p>Identify gaps in existing processes and propose practical improvements to streamline intake workflows</p></li><li><p>Escalate risks and issues proactively with well-documented context</p></li><li><p>Support ad-hoc projects as the team and launch pipeline scale</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience with ticketing systems and intake or triage workflows (e.g. ServiceNow, Jira, or similar ITSM platforms)</p></li><li><p>Strong written and verbal communication skills, with the ability to convey technical status clearly to non-technical stakeholders</p></li><li><p>Comfortable working independently in a remote environment, managing competing priorities with minimal supervision</p></li><li><p>Proficient in Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams) for tracking, reporting, and day-to-day collaboration</p></li></ul><p></p><p><strong>Qualifications</strong></p><ul><li><p>Prior exposure to fulfillment center launch processes, warehouse configuration, or logistics network setup</p></li><li><p>Experience writing or maintaining SOPs and process documentation</p></li><li><p>Familiarity with fulfillment or logistics network topology</p></li><li><p>Experience with data visualization tools such as Power BI, Tableau, or equivalent Software / programs / tools: Power BI, Tableau, or equivalent</p></li><li><p>Proficient in Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams), e.g. ServiceNow, Jira, or similar ITSM platforms</p></li></ul><p></p><p><strong>Required Years of Experience: 2-3</strong></p>

<p>Nestl Business Solutions (NBS) is at the heart of the Nestl Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl and iconic brands like Nespresso to engage with millions of consumers worldwide.</p><p>We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.</p><p>If this describes you and you are looking to join a business where you can really add value supporting the Customer Relationship Center (CRC) of the premium brand Nespresso then this is your opportunity to join Nestl Business Solutions (NBS) and be part of the Nespresso experience.</p><p>At Nestl Business Solutions (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.</p><p>For our Nestl Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.</p><p>Handle customer interactions exclusively through voice calls, delivering high-quality support across B2C channels. Welcome customers and effectively identify their needs to provide tailored solutions.</p><p>Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</p><p>Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</p><p>Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement. Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making. Spark customer interest by showcasing our complete product offerings and their benefits.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>0-2 years of experience in a customer-engagement services (mandatory)</li><li>Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)</li><li>Fluent in English (C1 level)</li><li>Excellent interpersonal and communication skills</li><li>Ability to multitask effectively</li><li>Positive mindset with a strong eagerness to learn and collaborate as a team player</li><li>Strong organizational and prioritization skills to excel in a fast-paced environment</li><li>Demonstrated work ethic and respectfulness.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Sumerge, our UI/UX Specialists are pivotal in shaping user experiences that are intuitive, engaging, and impactful.<br> We are dedicated to transforming our clients' digital products into immersive experiences that delight users while achieving business goals.<br> As a UI/UX Specialist, you will collaborate closely with cross-functional teams, conducting user research and employing design thinking principles to create user-centered designs that elevate our software solutions.<br> Your role will encompass the entire design process, from conception and prototyping to testing and implementation.<br> You will contribute to building aesthetically pleasing interfaces and ensuring usability by understanding user needs and behaviors.<br> Responsibilities Gather and evaluate user requirements in collaboration with business analysts.<br> Collaborate with business analysis and engineering to define and implement innovative solutions for the product experience and visuals.<br> Create user-centered designs by understanding business requirements, and user feedback.<br> Identify and resolve UX issues.<br> Prepare and present rough drafts to internal teams and key stakeholders.<br> Producing high-quality design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.<br> Translating requirements into style guides, design systems, design patterns and attractive user interfaces.<br> Incorporating customer feedback, usage metrics, and usability findings into design to enhance user experience.<br> Adhere to style standards on font, colour, and image style guidelines.<br> Collaborating effectively with the business analysis, engineering, and management teams to ensure the creation and delivery of tailored experiences for end users.<br> Bachelor's degree in Design, Human-Computer Interaction, or a related field is preferred.<br> 5- 7 years of experience in UI/UX design or a similar role.<br> Strong portfolio showcasing design projects, including wireframes, prototypes, and final solutions.<br> Proficiency in design and prototyping tools like Figma, Sketch, Adobe XD, or similar.<br> Understanding of user-centered design principles and methodologies.<br> Excellent communication skills and ability to collaborate effectively within a team.<br> Knowledge of front-end development (HTML/CSS/JavaScript) is a plus.<br> Strong attention to detail and a passion for creating exceptional user experiences.<br></span> </div>

<div><span style="font-size: 11px;"><b>Job Description</b></span></div><div><span style="font-size: 11px;">Pinerium is seeking a creative, organized, and growth-oriented Masterclass Program Specialist to manage and coordinate professional training programs, workshops, masterclasses, and educational initiatives across Pinerium Academy.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This role is responsible for planning, organizing, coordinating, and supporting the execution of high-quality learning experiences focused on technology, business solutions, automation, digital transformation, and professional development.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The ideal candidate will have strong coordination abilities, communication skills, event management capabilities, and a passion for education, training, and community engagement.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key Responsibilities</b></span></div><div><span style="font-size: 11px;">&nbsp;Program Planning &amp; Coordination</span></div><div><span style="font-size: 11px;">Plan, organize, and coordinate masterclasses, workshops, bootcamps, and training programs.</span></div><div><span style="font-size: 11px;">Manage program schedules, timelines, speaker coordination, and training logistics.</span></div><div><span style="font-size: 11px;">Coordinate online and onsite learning sessions and ensure smooth program execution.</span></div><div><span style="font-size: 11px;">Prepare training materials, documentation, attendance tracking, and participant records.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;Instructor &amp; Speaker Management</span></div><div><span style="font-size: 11px;">Coordinate with trainers, mentors, industry experts, and guest speakers.</span></div><div><span style="font-size: 11px;">Support onboarding and scheduling of instructors and facilitators.</span></div><div><span style="font-size: 11px;">Ensure speakers and trainers receive all required program details and support.</span></div><div><span style="font-size: 11px;">Assist in maintaining strong relationships with trainers and educational partners.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;Participant Experience &amp; Engagement</span></div><div><span style="font-size: 11px;">Act as a point of contact for participants before, during, and after training programs.</span></div><div><span style="font-size: 11px;">Support participant registration, communication, onboarding, and follow-up activities.</span></div><div><span style="font-size: 11px;">Ensure a professional and engaging learning experience for attendees.</span></div><div><span style="font-size: 11px;">Collect participant feedback and support continuous improvement initiatives.</span></div><div><br></div><p><strong>Desired Candidate Profile</strong></p><p>Requirements Bacheloru2019s degree in Business Administration, Education, Marketing, Human Resources, Communications, or related field. 1u20133 years of experience in training coordination, event coordination, education programs, HR development, or similar roles. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to coordinate multiple programs and deadlines effectively. Strong attention to detail and operational follow-up. Familiarity with online learning platforms, webinar tools, or LMS systems is preferred. Experience in training, workshops, or event coordination is a plus. Proficiency in Microsoft Office, Google Workspace, and spreadsheets. Fluency in English (Arabic is a plus). Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (all types).</p>

<p>We're looking for a results-driven CRM Marketing Specialist to design, execute, and optimize lifecycle marketing campaigns that engage users across all stages from onboarding and activation to retention and loyalty. In this role, you'll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You'll continuously experiment, analyze engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.</p><p>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities. Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models. Conduct A/B tests and implement improvements to optimize open rates, click-through rates, conversion rates, and other indicators (KPIs). Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule. Run SQL queries to build segments and analyze campaign or user data. Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan. Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimization. Identify and implement process improvements and automation opportunities to enhance efficiency and scalability. Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</p><p><strong>Desired Candidate Profile</strong></p><p>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation. Hands-on experience with Customer.io , Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.) Strong working knowledge of HTML/CSS and email development best practices. Python, advanced SQL, and strong analytical skills are highly desirable. Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage. Fluency in spoken and written English. Bonus point for Arabic. A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</p>

<p>We are looking for a Configuration Intake Specialist to join our Global Engineering Services Launch team, supporting the rollout of new fulfillment and logistics sites across the MEATR region (Middle East, Africa, Turkey &amp; Rest of Region). This role sits at the operational heart of our launch process: owning intake workflows, managing configuration requests, and keeping stakeholders aligned as new buildings go live. If you are someone who brings structure to ambiguity, communicates clearly under pressure, and takes pride in keeping complex processes on track, this role is a strong fit.</p><p></p><p></p><p>Key Responsibilities</p><p>• Execute end-to-end intake workflows for new site launches, ensuring accuracy and on-time delivery • Manage, triage, and route incoming configuration requests through internal workflow management platforms</p><p>• Own configuration intake tickets from receipt to resolution, maintaining SLA adherence and clear documentation throughout</p><p>• Track ticket status, blockers, and progress; produce regular updates for senior stakeholders</p><p>• Maintain intake trackers, dashboards, and reporting mechanisms, keeping data current and accessible</p><p>• Identify gaps in existing processes and propose practical improvements to streamline intake workflows</p><p>• Escalate risks and issues proactively with well-documented context</p><p>• Support ad-hoc projects as the team and launch pipeline scale</p><p></p><p></p><p></p><p><strong>Requirements</strong></p><p>• Experience with ticketing systems and intake or triage workflows (e.g. ServiceNow, Jira, or similar ITSM platforms)</p><p>• Strong written and verbal communication skills, with the ability to convey technical status clearly to non-technical stakeholders</p><p>• Comfortable working independently in a remote environment, managing competing priorities with minimal supervision</p><p>• Proficient in Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams) for tracking, reporting, and day-to-day collaboration</p><p></p><p>Qualifications</p><p>• Prior exposure to fulfillment center launch processes, warehouse configuration, or logistics network setup</p><p>• Experience writing or maintaining SOPs and process documentation</p><p>• Familiarity with fulfillment or logistics network topology</p><p>• Experience with data visualization tools such as Power BI, Tableau, or equivalent Software / programs / tools: Power BI, Tableau, or equivalent - Proficient in Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams), e.g. ServiceNow, Jira, or similar ITSM platforms</p><p></p><p>Required Years of Experience: 2-3</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We’re looking for a Google Ads Specialist to join our Performance Marketing team.<br> In this role, you’ll be responsible for managing and optimizing our Google Ads campaigns to drive quality traffic, leads, and subscriptions.<br> Key Responsibilities: Set up, manage, and optimize Google Ads campaigns across Search, Display, YouTube, and Performance Max.<br> Conduct keyword research and build relevant audience targeting strategies.<br> Monitor campaign performance and make regular optimizations to improve results.<br> Manage campaign budgets and make sure spending is aligned with performance goals.<br> Track key metrics such as CPA, CPL, CTR, CPC, CVR, and ROAS.<br> Analyze campaign data and identify areas for improvement and growth.<br> Test different ad copies, audiences, and campaign strategies to find what works best.<br> Work with the creative and content teams to improve ad performance.<br> Monitor conversion tracking and make sure campaign data is accurate.<br> Use tools such as GA4 and GTM to track conversions and understand user behavior.<br> Identify opportunities to scale successful campaigns while maintaining good performance.<br> Prepare regular reports and share key insights with the team.<br> Keep up with Google Ads updates and the latest performance marketing trends Competitive salary.<br> Flexible hybrid working model.<br> Medical insurance.<br> Social insurance.<br> A collaborative and supportive work environment.<br> Opportunities for learning and professional growth.<br> 2+ years of experience managing Google Ads campaigns.<br> Hands on experience with Google Search Ads, Display Ads, YouTube Ads, and/or Performance Max.<br> Good understanding of PPC, keyword research, targeting, bidding, and campaign optimization.<br> Experience using GA4 and GTM.<br> Strong analytical skills and a data driven mindset.<br> Experience managing paid media budgets.<br> Good understanding of performance marketing metrics such as CPA, CPL, CTR, CPC, CVR, and ROAS.<br> Experience with A/B testing and campaign optimization.<br> Good communication and problem-solving skills.<br> Ability to work in a fast paced environment.<br> Preferred Qualifications: Experience in EdTech, SaaS, e-commerce, or subscription based businesses.<br> Experience working with lead generation or subscription funnels.<br> Google Ads certification is a plus.<br> Basic knowledge of CRO and landing page optimization is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We’re looking for a Google Ads Specialist to join our Performance Marketing team.<br> In this role, you’ll be responsible for managing and optimizing our Google Ads campaigns to drive quality traffic, leads, and subscriptions.<br> Key Responsibilities: Set up, manage, and optimize Google Ads campaigns across Search, Display, YouTube, and Performance Max.<br> Conduct keyword research and build relevant audience targeting strategies.<br> Monitor campaign performance and make regular optimizations to improve results.<br> Manage campaign budgets and make sure spending is aligned with performance goals.<br> Track key metrics such as CPA, CPL, CTR, CPC, CVR, and ROAS.<br> Analyze campaign data and identify areas for improvement and growth.<br> Test different ad copies, audiences, and campaign strategies to find what works best.<br> Work with the creative and content teams to improve ad performance.<br> Monitor conversion tracking and make sure campaign data is accurate.<br> Use tools such as GA4 and GTM to track conversions and understand user behavior.<br> Identify opportunities to scale successful campaigns while maintaining good performance.<br> Prepare regular reports and share key insights with the team.<br> Keep up with Google Ads updates and the latest performance marketing trends Competitive salary.<br> Flexible hybrid working model.<br> Medical insurance.<br> Social insurance.<br> A collaborative and supportive work environment.<br> Opportunities for learning and professional growth.<br> 2+ years of experience managing Google Ads campaigns.<br> Hands on experience with Google Search Ads, Display Ads, YouTube Ads, and/or Performance Max.<br> Good understanding of PPC, keyword research, targeting, bidding, and campaign optimization.<br> Experience using GA4 and GTM.<br> Strong analytical skills and a data driven mindset.<br> Experience managing paid media budgets.<br> Good understanding of performance marketing metrics such as CPA, CPL, CTR, CPC, CVR, and ROAS.<br> Experience with A/B testing and campaign optimization.<br> Good communication and problem-solving skills.<br> Ability to work in a fast paced environment.<br> Preferred Qualifications: Experience in EdTech, SaaS, e-commerce, or subscription based businesses.<br> Experience working with lead generation or subscription funnels.<br> Google Ads certification is a plus.<br> Basic knowledge of CRO and landing page optimization is a plus.<br></span> </div>

<p><strong>Job Summary</strong> We are seeking a proactive and detail-oriented Collection Specialist to manage accounts receivable, ensure timely collection of outstanding payments, and maintain strong relationships with clients. The role requires excellent communication skills, a customer-focused approach, and the ability to handle collections professionally while preserving positive client relationships. The ideal candidate should be fluent in English and capable of effectively communicating with clients regarding payments, account status, and issue resolution.</p><p><strong>Key Responsibilities</strong></p><p><strong>Collections &amp; Accounts Receivable</strong></p><ul><li>Follow up with clients regarding outstanding invoices and due payments.</li><li>Ensure timely collection of receivables according to company policies.</li><li>Monitor customer accounts and maintain accurate collection records.</li><li>Reconcile account balances and resolve payment discrepancies.</li><li>Prepare collection reports and aging analysis.</li><li>Escalate overdue accounts when necessary and recommend appropriate actions.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Build and maintain strong professional relationships with clients.</li><li>Act as a point of contact for payment-related inquiries and concerns.</li><li>Ensure a positive customer experience throughout the collection process.</li><li>Handle client concerns and resolve issues in a professional manner.</li><li>Conduct regular follow-ups to maintain client satisfaction and engagement.</li><li>Coordinate with internal departments to address client requests and concerns.</li></ul><p><strong>Reporting &amp; Documentation</strong></p><ul><li>Maintain accurate records of client communications and payment activities.</li><li>Prepare weekly and monthly collection performance reports.</li><li>Monitor collection KPIs and identify areas for improvement.</li><li>Ensure all documentation is properly maintained and updated.</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Collections management</li><li>Client relationship management</li><li>Negotiation skills</li><li>Problem solving</li><li>Communication skills</li><li>Time management</li><li>Attention to detail</li><li>Reporting and data analysis</li></ul><p><strong>Work Conditions</strong></p><ul><li>Full-time</li><li>Office-based</li><li>Working hours as per company policy</li><li>Performance-driven environment</li><li>Regular client communication and follow-up required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, Business Administration, or a related field. * 1 3 years of experience in Collections, Accounts Receivable, Customer Service, or Client Relations. * Fluent English speaker (written and spoken). * Strong communication and negotiation skills. * Good knowledge of Microsoft Office applications, especially Excel. * Ability to manage multiple accounts and prioritize tasks effectively. * Social Insurance * Medical Insurance</p>

<p>Job Overview<br>We are looking for a highly motivated and engaging Lead Qualification Specialist to act as the crucial bridge between our marketing efforts and our closing sales team.&nbsp;</p><p>In this role, your primary focus will be proactive telesales, lead nurturing, and rigorous qualification.&nbsp;</p><p>You will not be responsible for closing deals; instead, your mission is to ensure that our Account Executives/Sales Team only spend their time speaking with highly qualified, sales-ready prospects.</p><p>&nbsp;</p><p>Key Responsibilities</p><ul><li><p>Outbound &amp; Inbound Telesales: Conduct a high volume of outbound cold calls and follow up on inbound marketing leads to generate initial interest.</p></li><li><p>Lead Nurturing: Build relationships with early-stage prospects through phone calls, emails, and follow-ups, educating them on our value proposition until they are ready to buy.</p></li><li><p>Rigorous Qualification: Vet prospects using established criteria (e.g., BANT: Budget, Authority, Need, Timeline) to ensure they are a perfect fit for our solution before passing them on.</p></li><li><p>Seamless Handoffs: Schedule meetings and product demonstrations for the senior sales team, providing them with detailed background notes and prospect pain points.</p></li><li><p>CRM Management: Accurately track all prospect interactions, maintain clean data, and manage your pipeline efficiently within our CRM system.</p></li><li><p>Feedback Loop: Provide valuable feedback to the marketing team regarding lead quality and market insights gathered from the front lines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience: Previous experience in telesales, customer service, or a lead generation role is highly preferred.</p></li><li><p>Communication: Exceptional verbal and written communication skills; you must have a strong, confident, and empathetic phone presence.</p></li><li><p>Resilience: Ability to handle objections gracefully and maintain a positive attitude through rejection.</p></li><li><p>Tech-Savvy: Experience using CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.</p></li><li><p>Strategic Thinking: Ability to ask probing questions to uncover a prospect's true business pains and needs.</p></li><li><p>Key Performance Indicators (KPIs)</p></li><li><p>Number of Outbound Calls/Touches per day.</p></li><li><p>Number of Sales Qualified Leads (SQLs) generated per week/month.</p></li><li><p>Number of meetings booked and successfully held by the sales team.</p></li></ul><p></p>