Operation Specialist Jobs in Egypt

<p>FalakCart is a growing e-commerce platform focused on delivering a seamless online shopping experience while building a strong and customer-focused brand. As we continue to expand, we are looking for talented people to join our team and contribute to the next stage of our growth.</p><p><br></p><p>About the Role</p><p><br></p><p>We are looking for a Marketing Specialist to join our marketing team and play an active role in planning and executing marketing initiatives that support FalakCart’s growth.</p><p><br></p><p>This role is ideal for someone who understands how marketing works across different channels, can turn ideas into well-executed campaigns, and is comfortable working with data, content, creative teams, and cross-functional stakeholders.</p><p><br></p><p>What You'll Do</p><ul><li>Support the planning and execution of marketing campaigns and promotional activities.</li><li>Coordinate with creative, content, media buying, and other teams to ensure smooth campaign execution.</li><li>Conduct market and competitor research and identify relevant trends and opportunities.</li><li>Monitor campaign performance and prepare marketing reports and insights.</li><li>Track key marketing KPIs and suggest opportunities for improvement.</li><li>Support product launches, promotions, offers, and other marketing initiatives.</li><li>Assist in developing campaign briefs, marketing materials, and communication plans.</li><li>Ensure consistency of FalakCart’s brand messaging across marketing activities.</li><li>Stay up to date with digital marketing trends, platforms, and customer behavior.</li></ul><p>What We're Looking For</p><ul><li>2–3 years of experience in Marketing, preferably in e-commerce, technology, retail, or an agency environment.</li><li>Good understanding of digital marketing and campaign execution.</li><li>Experience with marketing planning, campaign coordination, and performance tracking.</li><li>Strong analytical and reporting skills.</li><li>Good understanding of market research and competitor analysis.</li><li>Strong communication and coordination skills.</li><li>Ability to manage multiple tasks and work effectively with different teams.</li><li>Very Good command of Arabic and English.</li><li>A proactive, detail-oriented, and results-driven mindset.</li></ul><p>Why Join FalakCart?</p><ul><li>Be part of a growing e-commerce business.</li><li>Work on real marketing campaigns with measurable impact.</li><li>Collaborate with creative, content, media buying, and commercial teams.</li><li>Gain hands-on exposure to different areas of marketing and e-commerce.</li></ul><p><br></p><p>Think you’re the right fit? We’d love to hear from you.</p><p><br></p>

We are seeking a detail-oriented and highly motivated Medical Billing Specialist to join our team for an upcoming medical billing project. The ideal candidate will have experience in handling medical billing procedures, coding, insurance claims, and ensuring compliance with all healthcare regulations. You will play a key role in managing patient accounts, processing claims, and ensuring that medical services are accurately billed to insurance providers and patients. Key Responsibilities: Billing and Coding: Accurately assign codes to medical diagnoses, procedures, and services based on patient records and physician notes using ICD-10, CPT, and HCPCS codes. Claims Submission: Submit clean and accurate claims to insurance providers, ensuring compliance with healthcare regulations and payer-specific guidelines. Payment Posting: Post insurance and patient payments to accounts, ensuring that payment details are correct and discrepancies are addressed promptly. Account Follow-up: Monitor and follow up on outstanding claims, handling denials, rejections, and underpayments, ensuring timely resolution of issues. Patient Communication: Provide clear and professional communication with patients regarding their billing inquiries and explain charges or insurance processes when necessary. Compliance: Ensure that all billing practices comply with HIPAA regulations, healthcare industry standards, and insurance requirements. Documentation and Reporting: Maintain accurate and organized records of claims, payments, denials, and adjustments. Prepare reports as needed for management review. Qualifications: Proven experience in medical billing and coding (minimum 2-3 years preferred). In-depth knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with payer-specific billing requirements and insurance claim processes. Strong understanding of HIPAA regulations and patient confidentiality. Excellent attention to detail, analytical skills, and problem-solving abilities. Strong communication skills to interact with patients, healthcare providers, and insurance companies. Proficient in using medical billing software (e.g., Epic, Cerner, 3M, etc.) and MS Office Suite. Certification in Medical Billing and Coding (CPC, CBCS, or equivalent) is a plus. Ability to work independently and meet deadlines in a fast-paced environment.<br>gcmscorp@gmail.com

<p><strong>Job Summary:</strong></p><p>The Creative Graphic Designer – Finalizer is responsible for preparing, reviewing, and finalizing design files for professional print production with the highest standards of technical accuracy and quality. The role focuses on ensuring print readiness, maintaining brand consistency, supporting luxury packaging and promotional materials, and collaborating with creative and production teams to deliver flawless final outputs.</p><p><br></p><p><strong>Responsibilities :</strong></p><ul><li>Prepare and finalize artwork and design files for print production while ensuring full technical accuracy and print readiness</li><li>Adapt and optimize designs for different print formats, materials, packaging, and production requirements</li><li>Collaborate with creative, marketing, and production teams to ensure alignment between design intent and final printed outputs</li><li>Apply advanced knowledge of printing techniques including embossing, foiling, die-cuts, spot UV, finishes, and special production effects</li><li>Ensure consistency with brand guidelines, visual identity standards, and luxury brand presentation requirements</li><li>Conduct detailed pre-press checks and quality assurance reviews before production approval</li><li>Troubleshoot technical design and print issues and coordinate with suppliers and printing vendors to ensure optimal results</li><li>Prepare print-ready files for packaging, labels, promotional materials, and luxury product assets</li><li>Maintain organized project files and production documentation for all finalized materials</li><li>Ensure color accuracy, layout precision, typography consistency, and production specifications compliance</li><li>Support the creative team with technical recommendations to improve print quality and production efficiency</li><li>Manage multiple projects and deadlines while maintaining high quality standards</li><li>Stay updated with print production technologies, finishing methods, and industry best practices</li></ul><p><br></p><p>Required Qualifications:</p><ul><li>Bachelor’s degree or diploma in Graphic Design, Visual Communication, or a related field</li><li>Proven experience as a Graphic Designer, Finalizer, or Pre-Press Specialist</li><li>Expert proficiency in Adobe InDesign, Adobe Illustrator, and Adobe Photoshop</li><li>Strong understanding of print production workflows and finishing techniques</li><li>Exceptional attention to detail, accuracy, and quality control</li><li>Strong portfolio demonstrating technical print execution and high-end production projects</li><li>Ability to work under pressure and meet tight deadlines while maintaining premium quality standards</li></ul>

<p>Dot IT is looking for a Digital Growth Specialist to support growth strategies for clients across different industries and markets. This role combines research, strategic thinking, and cross-department coordination to help clients grow through integrated digital marketing solutions. You will work closely with SEO, Social Media, Media Buying, Web Development, and Account Management teams to translate business goals into actionable growth plans.</p><h3>Key Responsibilities</h3><h4>Growth Research &amp; Analysis :</h4><p>Conduct industry and competitor research, analyze client positioning, target audience, and market opportunities, identify digital growth opportunities across different channels.</p><h4>Growth Strategy &amp; Planning :</h4><p>Develop growth strategies and actionable marketing plans, define channel roles across SEO, GEO/AI visibility, social media, paid campaigns, and website optimization, help structure quarterly and monthly growth priorities, and participate in strategic planning sessions for clients.</p><h4>Cross-Department Coordination :</h4><p>Work with internal teams to align execution with business goals, coordinate with SEO, Content &amp; Social, Media Buying, and Web Development teams, and ensure all departments support one clear growth direction.</p><h4>Performance &amp; Optimization :</h4><p>Review reports, identify growth opportunities and performance gaps, monitor KPIs and campaign performance, and recommend strategic improvements based on results.</p><h4>Proposal &amp; Strategy Support :</h4><p>Support strategic presentations and proposals, assist in creating growth roadmaps for potential clients, and contribute insights and recommendations during client discussions.</p><p>Note: This is a Strategic &amp; Holistic Growth role, NOT a pure Media Buying or Execution position. We are looking for someone who builds multi-channel strategies (SEO, Content, Funnels) and manages client roadmaps, not just sets up paid ads. Agency experience managing multiple client portfolios is a must</p><h3><br></h3><p><strong>Desired Candidate Profile</strong></p><p>&nbsp;years experience in digital marketing, strategy, growth, or integrated marketing roles</p><p>Agency experience is highly preferred</p><p>Understanding of multiple digital marketing channels</p><p>Experience working on marketing strategies or growth plans</p><p>Experience handling multiple projects or clients simultaneously</p><p>Strong analytical and strategic thinking</p><p>Understanding of SEO, social media, paid media, websites, and conversion funnels</p><p>Ability to connect marketing activities to business goals</p><p>Strong research and presentation skills</p><p>Excellent English communication skills</p><p>Organized and able to manage multiple priorities</p>

<p><strong>Description</strong></p><p>Responsible for coordinating and developing KoraStats’ Learning &amp; Development activities, including Training Needs Analysis, learning program design, onboarding, training coordination, evaluation, and employee development tracking.</p><p>Department: Human Resources</p><p>Reports To: HR Manager</p><p>Location: Mokattam,Cairo, Egypt</p><p>Employment Type: Full-Time</p><p><br></p><p><strong>Job Overview</strong></p><p>The Learning &amp; Development <span>Specialist</span> is responsible for coordinating and developing KoraStats’ learning activities, including Training Needs Analysis, learning program design, onboarding, training coordination, and effectiveness evaluation.</p><p><br></p><p>The role ensures that employees and managers receive the required knowledge and development support while maintaining accurate learning records, reports, and continuous improvement of the company’s L&amp;D framework.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><u>Training Needs &amp; Program Design</u></p><ul><li><u></u>Conduct TNA with department heads based on performance, business needs, and skill gaps.</li><li>Design and coordinate training and development programs for management, employees, and new hires.</li><li>Develop learning plans, objectives, materials, and evaluation methods.</li></ul><p><u>Onboarding &amp; Learning Framework</u></p><ul><li>Develop and maintain the onboarding program and onboarding manual.</li><li>Develop position-specific employee handbooks and learning guides.</li><li>Ensure departmental trainers follow approved training guidelines and employees receive the required job knowledge.</li></ul><p><u>Training Coordination &amp; Administration</u></p><ul><li>Manage the training calendar, scheduling, attendance, completion, and training records.</li><li>Coordinate with internal trainers, SMEs, and external training providers.</li><li>Maintain accurate learning data using Modulus, Excel/Google Sheets, and shared resources.</li></ul><p><u>Evaluation &amp; Reporting</u></p><ul><li>Evaluate training effectiveness through feedback, assessments, and performance indicators.</li><li>Track training hours, completion, mandatory training, development progress, and costs.</li><li>Prepare monthly and quarterly L&amp;D reports and recommendations.</li></ul><p><u>Continuous Improvement</u></p><ul><li>Identify recurring skill gaps and recommend appropriate development solutions.</li><li>Improve onboarding, training processes, learning materials, and L&amp;D practices.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in HR, Business Administration, Psychology, Education, or a related field.</li><li>Minimum 1 year of experience in L&amp;D, Training Coordination, HR Development, or a related HR role.</li><li>Very Good English, written and spoken.</li><li>Strong Excel, PowerPoint, and documentation skills.</li><li>Experience with HRIS/LMS or learning platforms is an advantage.</li></ul><p><br></p><p><strong>Core Competencies</strong></p><ul><li>Planning &amp; Organization</li><li>Communication</li><li>Analytical &amp; Problem Solving</li><li>Ownership &amp; Follow-up</li><li>Teamwork</li><li>Learning &amp; Development Mindset</li></ul><p><br></p>

<p><strong>Description</strong></p><p>Responsible for coordinating and developing KoraStats’ Learning &amp; Development activities, including Training Needs Analysis, learning program design, onboarding, training coordination, evaluation, and employee development tracking.</p><p>Department: Human Resources</p><p>Reports To: HR Manager</p><p>Location: Mokattam,Cairo, Egypt</p><p>Employment Type: Full-Time</p><p><br></p><p><strong>Job Overview</strong></p><p>The Learning &amp; Development <span>Specialist</span> is responsible for coordinating and developing KoraStats’ learning activities, including Training Needs Analysis, learning program design, onboarding, training coordination, and effectiveness evaluation.</p><p><br></p><p>The role ensures that employees and managers receive the required knowledge and development support while maintaining accurate learning records, reports, and continuous improvement of the company’s L&amp;D framework.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><u>Training Needs &amp; Program Design</u></p><ul><li><u></u>Conduct TNA with department heads based on performance, business needs, and skill gaps.</li><li>Design and coordinate training and development programs for management, employees, and new hires.</li><li>Develop learning plans, objectives, materials, and evaluation methods.</li></ul><p><u>Onboarding &amp; Learning Framework</u></p><ul><li>Develop and maintain the onboarding program and onboarding manual.</li><li>Develop position-specific employee handbooks and learning guides.</li><li>Ensure departmental trainers follow approved training guidelines and employees receive the required job knowledge.</li></ul><p><u>Training Coordination &amp; Administration</u></p><ul><li>Manage the training calendar, scheduling, attendance, completion, and training records.</li><li>Coordinate with internal trainers, SMEs, and external training providers.</li><li>Maintain accurate learning data using Modulus, Excel/Google Sheets, and shared resources.</li></ul><p><u>Evaluation &amp; Reporting</u></p><ul><li>Evaluate training effectiveness through feedback, assessments, and performance indicators.</li><li>Track training hours, completion, mandatory training, development progress, and costs.</li><li>Prepare monthly and quarterly L&amp;D reports and recommendations.</li></ul><p><u>Continuous Improvement</u></p><ul><li>Identify recurring skill gaps and recommend appropriate development solutions.</li><li>Improve onboarding, training processes, learning materials, and L&amp;D practices.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in HR, Business Administration, Psychology, Education, or a related field.</li><li>Minimum 1 year of experience in L&amp;D, Training Coordination, HR Development, or a related HR role.</li><li>Very Good English, written and spoken.</li><li>Strong Excel, PowerPoint, and documentation skills.</li><li>Experience with HRIS/LMS or learning platforms is an advantage.</li></ul><p><br></p><p><strong>Core Competencies</strong></p><ul><li>Planning &amp; Organization</li><li>Communication</li><li>Analytical &amp; Problem Solving</li><li>Ownership &amp; Follow-up</li><li>Teamwork</li><li>Learning &amp; Development Mindset</li></ul><p><br></p>

<strong>Job Summary<br><br></strong>We are looking for a detail-oriented and results-driven <strong>SEO Specialist</strong> to improve website visibility, organic traffic, and search engine rankings. The successful candidate will develop and implement SEO strategies, conduct keyword research, optimize website content, and monitor performance to support business growth.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Develop and implement effective SEO strategies to improve organic search visibility.</li><li>Conduct keyword research and identify relevant search opportunities.</li><li>Perform on-page SEO optimization, including titles, meta descriptions, headings, URLs, internal linking, and content.</li><li>Conduct technical SEO audits and identify issues affecting website performance and search engine crawling.</li><li>Optimize website content for search engines while maintaining a strong user experience.</li><li>Monitor keyword rankings, organic traffic, and website performance.</li><li>Develop and execute link-building and off-page SEO strategies.</li><li>Analyze competitors and identify SEO opportunities.</li><li>Work closely with content writers, developers, and marketing teams to implement SEO recommendations.</li><li>Monitor Google algorithm updates and adjust SEO strategies when necessary.</li><li>Use SEO tools such as Google Search Console, Google Analytics, SEMrush, Ahrefs, or similar platforms.</li><li>Prepare regular SEO performance reports and provide actionable recommendations.</li><li>Ensure websites follow SEO best practices and search engine guidelines.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor’s degree in marketing, Business, Communications, IT, or a related field.</li><li>Proven experience in SEO or digital marketing.</li><li>Strong understanding of on-page, off-page, and technical SEO.</li><li>Experience with keyword research and SEO analysis tools.</li><li>Knowledge of Google Search Console and Google Analytics.</li><li>Understanding of HTML and website structure is a plus.</li><li>Strong analytical and problem-solving skills.</li><li>Good written and verbal communication skills.</li><li>Ability to analyze data and turn insights into actionable strategies.</li><li>Strong attention to detail and ability to manage multiple projects.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Experience with WordPress or other CMS platforms.</li><li>Knowledge of technical SEO and website performance optimization.</li><li>Experience with tools such as SEMrush, Ahrefs, Moz, Screaming Frog, or similar platforms.</li><li>Basic knowledge of HTML, CSS, and JavaScript.</li><li>Google Analytics or other relevant certifications are a plus.</li></ul>

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo &amp; Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Role Summary<br><br></strong>As a Senior BIM Technician at AESG you will take ownership of complex structural BIM modelling tasks and deliverables, working with greater independence while supporting the BIM Manager and mentoring junior technicians on model production and standards.<br><br><strong>Responsibilities<br><br></strong><ul><li> Develop and take ownership of complex structural BIM models and associated 2D deliverables with minimal supervision.</li><li> Lead the production of drawings, sheets, schedules, and details for allocated packages or work areas.</li><li> Mentor and check the work of BIM technicians and junior technicians, providing guidance on modelling technique and standards.</li><li> Support multidisciplinary coordination, including clash detection reviews and resolution of model conflicts.</li><li> Perform model audits, quality checks, and warnings management to maintain model health.</li><li> Liaise directly with engineers to confirm design intent for complex or non-standard structural elements.</li><li> Support the BIM Coordinator with submission packages, drawing issue schedules, and CDE workflows.</li><li> Contribute to the training and onboarding of new BIM staff.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Diploma or degree in Civil / Structural Engineering, Architecture, or related discipline.</li><li> 2–4 years of structural BIM / Revit experience.</li><li> Strong knowledge of Revit-based structural documentation and detailing conventions.</li><li> Proven experience producing complex structural models and coordinating with multidisciplinary teams.</li><li> Familiarity with Dynamo, Grasshopper, or other automation tools an advantage.</li><li> Strong attention to detail, mentoring ability, and capacity to work with minimal supervision.</li></ul>

<ul><li><p>Responsible for the financial cycle and the warehouse inventory at the construction site.</p></li><li><p>Control the site's cash, distribute the financial flow according to the project's needs, and settle it with the head financial Department.</p></li><li><p>To be an expert in making invoices for the sub-contractors and make lists for all financial related activities in the construction site; daily workers and warehouses, etc.</p></li><li><p>Responsible for paying the salaries of the daily workers/ contractors/ sub-contractors with weekly reports to be sent to the head office .</p></li><li><p>Filing the collection reports and expenses properly.</p></li><li><p>Handling day-to-day accounts transactions.</p></li><li><p>Verification of bills receivables &amp; payable.</p></li><li><p>Handling supplier bill payments.</p></li><li><p>Receive, pull stock, store, and maintain warehouse inventory.</p></li><li><p>Responsible for stock control of warehouse items.</p></li><li><p>Keep documentation of materials and supplies issued.</p></li><li><p>Updating database of materials, supplies, and equipment.</p></li><li><p>Generating reports to verify inventory levels.</p></li><li><p>Determining re-order activity and usage rates.</p></li><li><p>Checking materials and supplies and reports when stock is low.</p></li><li><p>Initiate orders to replenish supply inventories.</p></li><li><p>Inspect receipt of delivery from suppliers to verify the quality and quantity of materials and equipment received against specifications and units ordered.</p></li><li><p>Carry out inventory control activities, and may manage purchase and change orders.</p></li><li><p>Maintains receipts, records, and withdrawals.</p></li><li><p>Reports damages and discrepancies for accounting, reimbursement and record-keeping purposes.</p></li><li><p>Distribute and issuance of uniforms, supplies, materials, and/or equipment based on incoming requests and orders.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor of Accounting/ Commerce/ Business Admin.</p></li><li><p>Minimum 3 years of experience as Site Accountant and Warehouse Inventory Specialist.</p></li><li><p>Familiarity with standard concepts and best practices in a warehouse environment.</p></li><li><p>Competencies in data entry, analysis, and management.</p></li><li><p>Attention to detail and ability to effectively manage time.</p></li><li><p>Knowledge of inventory management.</p></li><li><p>Good computer proficiency (MS Office e.g. Word, Excel, etc) and have computer skills to work with computerized inventory system and data entry skills to update the inventory control system.</p></li><li><p>Ability to work in team.</p></li><li><p>Available to join &nbsp;within short notice.</p></li><li><p>Preferably live in Sheikh Zayed/ 6th October.</p></li></ul><p></p>

<strong>About Us</strong> <p></p> <p>Ready to change the world? We re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!</p> <p>We are innovative problem-solvers on this adventure together. Working at Trella means that you ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.</p> <p> <br> <br> </p> <p> <strong>Our Purpose</strong> </p> <p>At Trella our Vision is to <strong>Empower our Communities to move Economies Forward</strong>, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods &gt; Simply, we're trying to <strong>disrupt</strong> and <strong>reinvent</strong> trucking, and <strong>empower</strong> our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.</p> <p> <br> <br> </p> <p> <strong>About the Role:</strong> </p> <p>We are looking for a <strong>Pricing Specialist</strong> to support pricing and procurement activities by analyzing costs, sourcing and negotiating with suppliers, managing RFQs, and maintaining accurate pricing models.The role will also monitor market rates and support commercial projects to ensure competitive and sustainable pricing.<br> <br> </p> <p> <strong>What You'll Do:</strong> </p> <ul> <li> <p>Pricing and cost analysis</p> </li> <li> <p>Supplier sourcing and negotiation</p> </li> <li> <p>RFQs and supplier evaluation</p> </li> <li> <p>Maintaining and updating pricing models</p> </li> <li> <p>Monitoring market and supplier rates</p> </li> <li> <p>Supporting procurement activities and commercial projects</p> </li> </ul> <p> </p> <p> <strong>What You'll Need:</strong> </p> <ul> <li> <p>Bachelor s degree</p> </li> <li> <p>1+ year of experience in pricing, procurement, sourcing, or a similar role.</p> </li> <li> <p>Good Excel / Google Sheets skills.</p> </li> <li> <p>Strong negotiation and analytical skills.</p> </li> <li> <p>Good English communication skills.</p> </li> <li> <p>Experience in logistics or transportation is a plus.</p> </li> </ul>

<p>we looking for Customer Service &amp; Problem Resolution Specialist.(only females)</p><p>Responsible for delivering exceptional customer service by handling customer inquiries, processing orders, resolving complaints, and ensuring a seamless customer experience across all communication channels for the women's wear brand.</p><p><strong>Responsibilities</strong></p><ul><li><p>Respond to customer inquiries via WhatsApp, social media, phone calls, email, and live chat.</p></li><li><p>Assist customers with product information, sizing, availability, pricing, and styling recommendations.</p></li><li><p>Process orders, exchanges, returns, and refunds according to company policy.</p></li><li><p>Track shipments and provide customers with delivery updates.</p></li><li><p>Investigate and resolve customer complaints and escalated issues promptly.</p></li><li><p>Coordinate with Warehouse, Quality Control, Logistics, Finance, and Sales to resolve customer issues.</p></li><li><p>Follow up with customers after resolving complaints to ensure satisfaction.</p></li><li><p>Record all customer interactions and complaints in the CRM system.</p></li><li><p>Analyze recurring customer issues and recommend process improvements.</p></li><li><p>Meet customer service KPIs and maintain high customer satisfaction.</p></li><li><p>Support promotional campaigns and product launches by providing accurate information to customers.</p></li><li><p>Ensure compliance with company policies and service standards.</p></li></ul><p><strong>Benefits</strong></p><p>competitive salary, KPI's , transportation allowance , annually vacations , fixed working hours</p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Proven Expertise:</strong> 1-3 years of dedicated experience in customer service, administration, or a related support role. Preferably in fashion retail or e-commerce.</p></li></ul><ul><li><p><strong>Customer Champion:</strong> Demonstrated ability in <strong>Customer Care</strong>, <strong>Customer Service</strong>, and <strong>Customer Support</strong>, with a genuine passion for helping others.</p></li><li><p><strong>Communication Maestro:</strong> Excellent verbal and written <strong>Communication Skills</strong>, with the ability to articulate clearly and empathetically.</p></li><li><p><strong>Problem Solver Extraordinaire:</strong> Strong <strong>Problem-Solving</strong> and <strong>Conflict Resolution</strong> capabilities, turning challenges into positive outcomes.</p></li><li><p><strong>Tech-Savvy &amp; Organized:</strong> Proficiency with <strong>CRM Software</strong> and <strong>Microsoft Office Suite</strong> (Word, Excel, Outlook). Exceptional <strong>Organizational Skills</strong> and a keen <strong>Attention to Detail</strong> are a must for effective <strong>Data Entry</strong> and administrative tasks.</p></li><li><p><strong>Efficient &amp; Proactive:</strong> Strong <strong>Time Management</strong> skills and the ability to multitask effectively in a fast-paced environment.</p></li><li><p><strong>Sales Support Savvy:</strong> Experience or understanding of <strong>Sales Support</strong> functions is a significant advantage.</p></li><li><p><strong>Career Level:</strong> This role is ideal for an <strong>Experienced</strong> professional looking to further develop their career in a crucial, customer-facing and administrative capacity.</p></li></ul><p></p>

<p>As an HR Specialist, you will be the backbone of our human resources function, ensuring that day-to-day HR activities run seamlessly. You will work closely with employees and management to support recruitment, onboarding, employee relations, performance management, and compliance. Your role is critical in fostering a positive workplace culture and ensuring that all HR policies are implemented effectively.</p><p>Key responsibilities include:</p><ul><li>Managing the full recruitment cycle, from posting job ads to scheduling interviews and coordinating offers.</li><li>Conducting new employee onboarding and orientation sessions to ensure a smooth transition into the company.</li><li>Maintaining accurate and up-to-date employee records (both physical and digital) in compliance with data protection regulations.</li><li>Handling employee inquiries regarding HR policies, benefits, and procedures in a timely and professional manner.</li><li>Supporting the performance review process, including tracking timelines and compiling feedback.</li><li>Assisting with payroll preparation by providing accurate attendance and leave data.</li><li>Ensuring compliance with local Egyptian labor laws and internal policies.</li><li>Participating in employee engagement initiatives and HR projects as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>We are looking for a proactive and organized individual who can handle multiple priorities with discretion and empathy. The ideal candidate will have a strong foundation in HR practices and a genuine interest in supporting employees.</li><li>Education: Bachelor s degree in Human Resources, Business Administration, Psychology, or a related field.</li><li>Experience: 1 3 years of experience in an HR role (internship or entry-level experience accepted). Fresh graduates with strong internship exposure are also encouraged to apply.</li><li>Knowledge: Solid understanding of Egyptian labor law and HR best practices.</li><li>Technical Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with HRIS or applicant tracking systems is a plus.</li><li>Language: Fluent in Arabic and English (written and spoken).</li><li>Soft Skills: Excellent communication, interpersonal, and conflict-resolution skills. High attention to detail, strong organizational abilities, and the capacity to maintain confidentiality.</li><li>Attitude: Positive, adaptable, and eager to learn in a dynamic environment.</li></ul>

<p>The Senior Procurement Specialist will lead procurement activities for MEP maintenance, IT subcontracts, and general services for the High-Speed Rail project in Egypt. The role includes managing tenders, contracts, supplier relationships, and customs clearance for imported items, ensuring compliance with procurement policies, cost-efficiency, and quality standards.</p><p>Your responsibilities:</p><p>Procurement &amp; RfX Management:</p><ul><li>Lead RfX and projects for MEP maintenance services, IT subcontracts, and general services subcontracts.</li><li>Prepare RFXs, organize supplier consultations, and evaluate supplier proposals.</li><li>Negotiate contracts, costs, lead times, and service levels with suppliers.</li><li>Establish and maintain supplier scorecards and performance metrics.</li></ul><p>Supplier &amp; Contract Management:</p><ul><li>Source and pre-qualify suppliers, ensuring quality, cost-effectiveness, and timely delivery.</li><li>Manage day-to-day supplier relationships and address performance issues.</li><li>Support contract negotiations with legal and contracts teams.</li><li>Ensure compliance with the company's procurement policies and procedures.</li></ul><p>Analysis &amp; Reporting:</p><ul><li>Support to Conduct quantitative and qualitative analysis to optimize procurement decisions.</li><li>Track procurement performance metrics, including cost savings, lead times, and payment terms.</li><li>Maintain accurate procurement records and support to prepare Pipe line reports for management review.</li></ul><p>Stakeholder Engagement:</p><ul><li>Engage with internal stakeholders, ensuring smooth coordination of agreements.</li></ul><p>Other Duties:</p><ul><li>Participate in industry events and supplier exhibitions to expand supplier networks.</li><li>Identify new supply sources and original equipment manufacturers (OEMs) to optimize costs.</li><li>Undertake any other duties assigned by the Head of Procurement &amp; Contracts.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your profile/ qualifications:</p><ul><li>Bachelor's degree in Business Administration, preferred Mechanical, Electrical, Mechatronics Engineering or IT</li><li>Proficiency in Arabic and English ((spoken, written, and technical communication).</li><li>6 8 years of procurement experience in a multinational industrial or infrastructure environment.</li><li>Demonstrated success in project/tender management, supplier evaluation, and cost optimization.</li><li>Experience managing MEP maintenance, IT subcontracts and general service subcontracts.</li><li>Strong proficiency in MS Excel, PowerPoint, and ERP systems.</li><li>Strong negotiation, analytical, and stakeholder management skills.</li><li>Knowledge of customs clearance and import/export procedures.</li><li>Ability to manage multiple projects simultaneously and work under pressure.</li></ul>

<p>We are looking for an experienced B2B Performance Marketing Senior Specialist with 6+ years of experience running and optimizing digital campaigns across global markets. The ideal candidate combines strong media buying, conversion tracking, analytics, CRM, and email marketing experience, with a solid understanding of complex B2B environments.</p><p>Key Responsibilities</p><ul><li>Plan, manage, and optimize paid awareness and lead generation campaigns across multi-channels / Google Ads, LinkedIn Ads, and other relevant channels.</li><li>Improve campaign performance based on lead quality, conversion rates, pipeline, revenue, and ROI.</li><li>Audit and optimize conversion tracking using Google Tag Manager, GA4, Enhanced Conversions, and data layers.</li><li>Connect advertising data with CRM data to improve attribution, targeting, and campaign optimization.</li><li>Build and analyze campaign reports using GA4, Looker Studio, CRM platforms, and advertising platforms.</li><li>Support B2B email marketing campaigns, including nurturing, retargeting, reactivation, and campaign follow-up.</li><li>Use first-party and CRM data to improve audience targeting and conversion quality.</li><li>Stay up to date with new advertising technologies, AI tools, and digital marketing trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>6+ years of experience in media buying, performance marketing, or digital acquisition.</p><p>Strong hands-on experience with Google Ads and LinkedIn Ads.</p><p>Proven experience working in B2B environments, preferably across global markets.</p><p>Strong experience with Google Tag Manager, GA4, conversion tracking, and Enhanced Conversions.</p><p>Good understanding of data layers, event tracking, attribution, and CRM integrations.</p><p>Experience using CRM data to optimize marketing campaigns.</p><p>Experience running and analyzing B2B email marketing campaigns.</p><p>Strong analytical skills and the ability to connect campaign data with business outcomes.</p><p>Proven ability to manage campaigns against KPIs such as CPL, CAC, pipeline, revenue, and ROI.</p><p>Knowledge of programmatic advertising and industry/magazine advertising.</p><p>Experience with Looker Studio and advanced marketing reporting.</p><p>Strong understanding of AI tools for campaign analysis, optimization, research, and content support.</p><p>Nice to Have</p><ul><li>HubSpot experience.</li><li>Experience in engineering, technology, industrial, or other technical B2B markets.</li><li>Experience with SEO and AEO.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a strategic and insight-driven Marketing Consumer Insights Specialist to lead the consumer insights agenda and support business growth through deep understanding of consumer behavior, culture, and market dynamics.<br> This role will transform consumer, customer, and cultural insights into actionable strategies that shape brand direction, innovation, and growth opportunities.<br> The ideal candidate will act as a trusted business partner to the Marketing VP and cross-functional teams, embedding consumer-centric thinking into key business decisions to drive competitive advantage and long-term success.<br> Key Responsibilities Lead the consumer insights agenda by identifying deep human, cultural, customer, and market trends that influence business growth.<br> Translate complex consumer and market insights into clear strategic recommendations and actionable business opportunities.<br> Partner closely with the Marketing VP and leadership team to integrate consumer insights into brand, innovation, and commercial strategies.<br> Support brand growth initiatives through consumer understanding, competitive analysis, and market intelligence.<br> Design and execute qualitative and quantitative research to understand consumer needs, behaviors, and perceptions.<br> Analyze market data, customer feedback, and industry trends to identify growth opportunities and potential risks.<br> Collaborate with cross-functional teams including marketing, sales, product, and innovation to ensure consumer-centric decision-making.<br> Present insights and strategic recommendations in a clear and compelling manner to stakeholders and senior management.<br> Monitor brand and campaign performance, providing recommendations to improve effectiveness and consumer engagement.<br> Bachelor’s degree in Marketing, Business, Economics, Psychology, or a related field.<br> 6-9 years of experience in consumer insights, market research, brand strategy, or marketing analytics.<br> Strong understanding of consumer behavior, cultural trends, and market analysis.<br> Experience working with both qualitative and quantitative research methodologies.<br> Excellent analytical, strategic thinking, and storytelling skills.<br> Strong communication and stakeholder management abilities, with experience partnering with senior leadership.<br> Ability to turn data and insights into practical business recommendations.<br> Proficiency in research and analytics tools is a plus.<br> Highly collaborative with the ability to work effectively in fast-paced, cross-functional environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior Procurement Specialist will lead procurement activities for MEP maintenance, IT subcontracts, and general services for the High-Speed Rail project in Egypt. The role includes managing tenders, contracts, supplier relationships, and customs clearance for imported items, ensuring compliance with procurement policies, cost-efficiency, and quality standards.</p><br><br> <br> <p><strong>Your responsibilities:</strong></p><br><br> <p><strong>Procurement &amp; RfX Management:</strong></p><br><br> <ul><li>Lead RfX and projects for MEP maintenance services, IT subcontracts, and general services subcontracts.</li><li>Prepare RFXs, organize supplier consultations, and evaluate supplier proposals.</li><li>Negotiate contracts, costs, lead times, and service levels with suppliers.</li><li>Establish and maintain supplier scorecards and performance metrics.</li></ul> <br> <p><strong>Supplier &amp; Contract Management:</strong></p><br><br> <ul><li>Source and pre-qualify suppliers, ensuring quality, cost-effectiveness, and timely delivery.</li><li>Manage day-to-day supplier relationships and address performance issues.</li><li>Support contract negotiations with legal and contracts teams.</li><li>Ensure compliance with the company's procurement policies and procedures.</li></ul> <br> <p><strong>Analysis &amp; Reporting:</strong></p><br><br> <ul><li>Support to Conduct quantitative and qualitative analysis to optimize procurement decisions.</li><li>Track procurement performance metrics, including cost savings, lead times, and payment terms.</li><li>Maintain accurate procurement records and support to prepare Pipe line reports for management review.</li></ul> <br> <p><strong>Stakeholder Engagement:</strong></p><br><br> <ul><li>Engage with internal stakeholders, ensuring smooth coordination of agreements.</li></ul> <br> <p><strong>Other Duties:</strong></p><br><br> <ul><li>Participate in industry events and supplier exhibitions to expand supplier networks.</li><li>Identify new supply sources and original equipment manufacturers (OEMs) to optimize costs.</li><li>Undertake any other duties assigned by the Head of Procurement &amp; Contracts.</li></ul> <br> <p><strong>Your profile/ qualifications:</strong></p><br><br> <ul><li>Bachelor's degree in Business Administration, preferred Mechanical, Electrical, Mechatronics Engineering or IT</li><li>Proficiency in Arabic and English ((spoken, written, and technical communication).</li><li>6–8 years of procurement experience in a multinational industrial or infrastructure environment.</li><li>Demonstrated success in project/tender management, supplier evaluation, and cost optimization.</li><li>Experience managing MEP maintenance, IT subcontracts and general service subcontracts.</li><li>Strong proficiency in MS Excel, PowerPoint, and ERP systems.</li><li>Strong negotiation, analytical, and stakeholder management skills.</li><li>Knowledge of customs clearance and import/export procedures.</li><li>Ability to manage multiple projects simultaneously and work under pressure.</li></ul> <br><br> </div>

<div><div><div><div><br> <p>As part of the Infrastructure Solutions Group (ISG), we are seeking an experienced ISG Sales Specialist to drive business growth across Enterprise and Public Sector customers in Egypt. This role will focus on developing new business opportunities, expanding existing customer relationships, and positioning Lenovo's Infrastructure, Hybrid Cloud, AI, and Services portfolio to address customer business needs.</p> <p>The ISG Senior Sales Manager is responsible for driving revenue growth by acquiring new customers and expanding Lenovo's footprint within existing Enterprise and Public Sector accounts. Working closely with Account Managers, Channel Partners, and Technical Sales teams, the successful candidate will identify, qualify, and close opportunities across Lenovo's Infrastructure Solutions portfolio, including servers, storage, hybrid cloud, AI solutions, and services.</p> <br> <p> <strong>Key Responsibilities</strong> </p> <p> Acquire new Enterprise and Public Sector customers and develop business opportunities across assigned accounts.</p> <p> Build and maintain a healthy pipeline of Infrastructure Solutions Group (ISG) opportunities.</p> <p> Achieve and exceed assigned sales targets and business objectives.</p> <p> Act as a trusted advisor by understanding customer business challenges and aligning Lenovo solutions to their needs.</p> <p> Conduct regular customer meetings, business reviews, and opportunity planning sessions. </p> <p> Ensure high levels of customer satisfaction and responsiveness.</p> <p> Prepare proposals, quotations, business cases, and customer presentations.</p> <p> Lead commercial discussions and support contract negotiations. </p> <p> Manage RFPs, tenders, and procurement processes for enterprise and public sector customers. </p> <p> Ensure compliance with Lenovo sales processes and reporting requirements.</p> <br> <p> <strong>Qualifications &amp; Experience </strong> </p> <p> Minimum 8 12 years of experience in enterprise technology sales, business development, or account management.</p> <p> Experience selling IT infrastructure solutions, data center technologies, cloud solutions, or enterprise services. </p> <p> Proven track record of achieving and exceeding sales targets with Enterprise and/or Public Sector customers in Egypt.</p> <p> Knowledge of server, storage, networking, hybrid cloud, AI, and infrastructure solutions.</p> <p> Experience collaborating with channel partners and distributors.</p> <br> </div> </div> <div> <div> <div> <em>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</em> </div> </div> </div> </div> </div> <div> <div> </div> </div> <div> <div> <div> <div><br></div></div><div><div><div> </div> </div> </div> </div> </div>

<p> <strong>Major Account Manager </strong> </p> <p>As a Major Accounts Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions.</p> <p> <strong> <u>At Fortinet you will</u> </strong> </p> <ul> <li>Learn and demonstrate a fundamental understanding of Fortinet s technology in order to articulate our value proposition to decision-makers.</li> <li>Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.</li> <li>Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts.</li> <li>Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.</li> <li>Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services</li> <li>Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts.</li> <li>Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required.</li> <li>Drive quarterly business reviews with customer to ensure value from Fortinet investment.</li> <li>Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.</li> </ul> <p> <strong> <u>Apply if you</u> </strong> </p> <ul> <li>Have a proven track record of enterprise sales experience in hi-tech industry (preferably Cybersecurity and Networking) developing strategic customer relationships.</li> <li>Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth.</li> <li>Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win.</li> <li>Have exceptional communication skills, both oral and written, coupled with excellent listening skills.</li> <li>Fluency in English is a must.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a strategic and insight-driven Marketing Consumer Insights Specialist to lead the consumer insights agenda and support business growth through deep understanding of consumer behavior, culture, and market dynamics.<br> This role will transform consumer, customer, and cultural insights into actionable strategies that shape brand direction, innovation, and growth opportunities.<br> The ideal candidate will act as a trusted business partner to the Marketing VP and cross-functional teams, embedding consumer-centric thinking into key business decisions to drive competitive advantage and long-term success.<br> Key Responsibilities Lead the consumer insights agenda by identifying deep human, cultural, customer, and market trends that influence business growth.<br> Translate complex consumer and market insights into clear strategic recommendations and actionable business opportunities.<br> Partner closely with the Marketing VP and leadership team to integrate consumer insights into brand, innovation, and commercial strategies.<br> Support brand growth initiatives through consumer understanding, competitive analysis, and market intelligence.<br> Design and execute qualitative and quantitative research to understand consumer needs, behaviors, and perceptions.<br> Analyze market data, customer feedback, and industry trends to identify growth opportunities and potential risks.<br> Collaborate with cross-functional teams including marketing, sales, product, and innovation to ensure consumer-centric decision-making.<br> Present insights and strategic recommendations in a clear and compelling manner to stakeholders and senior management.<br> Monitor brand and campaign performance, providing recommendations to improve effectiveness and consumer engagement.<br> Bachelor’s degree in Marketing, Business, Economics, Psychology, or a related field.<br> 6-9 years of experience in consumer insights, market research, brand strategy, or marketing analytics.<br> Strong understanding of consumer behavior, cultural trends, and market analysis.<br> Experience working with both qualitative and quantitative research methodologies.<br> Excellent analytical, strategic thinking, and storytelling skills.<br> Strong communication and stakeholder management abilities, with experience partnering with senior leadership.<br> Ability to turn data and insights into practical business recommendations.<br> Proficiency in research and analytics tools is a plus.<br> Highly collaborative with the ability to work effectively in fast-paced, cross-functional environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a creative and dynamic Communications &amp; PR Specialist to support and strengthen the reputation and presence of the business across brands.<br> This role will be responsible for executing strategic public relations, corporate communications, and impactful brand activations that enhance corporate image and brand equity.<br> The ideal candidate will contribute to compelling storytelling across campaigns and help deliver engaging, “talk-of-the-town” experiences through innovative on-ground executions in collaboration with internal stakeholders, brand teams, and external agencies.<br> Key Responsibilities Support the development and execution of PR, corporate communications, and brand activation strategies across multiple brands.<br> Contribute to building and maintaining a strong corporate reputation and positive brand presence.<br> Develop compelling content, messaging, and storytelling for campaigns, media communications, events, and corporate initiatives.<br> Coordinate with PR agencies, media partners, and external vendors to ensure effective campaign execution and media coverage.<br> Assist in planning and delivering high-impact activations, events, and experiential marketing initiatives.<br> Collaborate with brand teams and internal stakeholders to ensure consistent communication and brand messaging.<br> Monitor media coverage, campaign performance, and public sentiment to identify opportunities and insights.<br> Support the creation of press releases, communication materials, presentations, and internal communications.<br> Ensure timely execution of campaigns while maintaining high standards of quality and brand consistency.<br> Stay updated on industry trends, media landscape, and emerging communication opportunities.<br> Bachelor’s degree in communications, Public Relations, Marketing, Journalism, or a related field.<br> 2–4 years of experience in public relations, corporate communications, brand communications, or marketing activations.<br> Strong written and verbal communication skills with excellent storytelling abilities.<br> Experience working with PR agencies, media partners, and event vendors is preferred.<br> Strong organizational and project management skills with attention to detail.<br> Creative mindset with the ability to contribute innovative ideas and activation concepts.<br> Ability to manage multiple projects and deadlines in fast-paced environments.<br> Strong interpersonal and stakeholder management skills.<br> Familiarity with media monitoring, social media, and communication tools is a plus.<br> Team player with a proactive and collaborative approach.<br></span> </div>