Operation Specialist Jobs - Giza Egypt

Role Description   The Oil & Gas Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and engaging oil and gas clients, promoting steel products (ERW Line Pipes) for petroleum-related applications, and developing tailored technical and commercial proposals. The Sales Engineer will manage the sales cycle from lead generation to closing, conduct site and client visits, and provide technical guidance on product selection and specifications. Daily activities include coordinating with engineering and production teams, preparing quotations and contracts, monitoring market trends and competitors, and maintaining long-term client relationships. The role also involves achieving sales targets, participating in industry events, and providing regular reports and forecasts to management.   Qualifications:   Bachelor's degree in Engineering (Mechanical, Petroleum, Industrial, or related discipline) or Business Administration.  3–5 years of proven sales experience in the Oil & Gas industry. Previous experience in the sales of Line Pipe / OCTG is a plus. Previous Oil & Gas field operations experience is a plus. Demonstrated track record of achieving sales targets and developing new business opportunities. Conduct continuous market scanning across upstream, midstream, and downstream Oil & Gas sectors to identify new projects, generate leads, and expand the assigned customer portfolio. Strong understanding of the Oil & Gas supply chain, including Operators, EPC contractors, and service companies. Register our company in all assigned portfolios of Oil & Gas Operators, making sure that we are invited to all RFQs, Tenders & sales occasions. Identify customers’ needs, discuss customers’ requirements, and advise on the capabilities and limitations of the products, solutions, and services being offered. Following up on the operations plan for the assigned portfolio to get early information from the clients, to be ready with immediate participation. Give presentations; demonstrate products and solutions, and provide all the technical and commercial material needed for the customer. Report to the Sales Manager with sales visits & plan according to the assigned portfolio.   Skills:   Strong communication, negotiation, and presentation skills, with the ability to explain technical concepts clearly. Ability to understand technical products and recommend suitable solutions. Good command of English. Proficiency in MS Office and CRM tools; fluency in English and Arabic is highly beneficial. Ability to work on-site, travel to client locations as needed, and collaborate effectively with cross-functional teams. Demonstrated ability to meet sales targets and build sustainable client relationships.  <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Vodafone, we're not just shaping the future of connectivity for our customers, we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>Creating prototypes, designing and building modules and solutions in an iterative agile cycles Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables Performing peer reviews, collaborating with architects and other developers to produce just enough design Providing software-related operations support</p><p>Technologies you'll work with and need to know : Kong (API Gateway), Play framework, Java, Kafka, Redis, Cassandra, SQL, XML, JSON, Maven &amp; RedHat OpenShift</p><p>Self motivation and can-do attitude Pleasant communication skills Two to five years of work experience in agile and lean programming and development of software systems Strong knowledge of software architecture principles Experience working in cloud-native environments Micro-services architectures &amp; APIs Practice CI/CD methodologies and tools Accurate backlog item estimation Unit, integration, smoke and static code analysis testing. Professional experience and knowledge of the Telecommunications industry RedHat OpenShift Certified or Experience Certified Scrum Developer (CSD)</p><p>You will be working with An agile, experienced team. You get to work in a flex open space, with a scrum master to help guide the process and a product owner to represent the business needs.</p><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Self motivation and can-do attitude Pleasant communication skills Two to five years of work experience in agile and lean programming and development of software systems Strong knowledge of software architecture principles Experience working in cloud-native environments Micro-services architectures &amp; APIs Practice CI/CD methodologies and tools Accurate backlog item estimation Unit, integration, smoke and static code analysis testing. Professional experience and knowledge of the Telecommunications industry RedHat OpenShift Certified or Experience Certified Scrum Developer (CSD)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p><ul><li><b>Build and maintain interactive</b> Power BI dashboards covering KPIs for all 5 subsidiaries</li><li>Design and manage Microsoft Access databases to store, organise, and query group-wide data</li><li>Develop complex DAX formulas, calculated measures, and Power Query transformations</li><li>Build sector-specific dashboards for operations, production, logistics, and sales</li><li>Analyse factory metrics including output volumes, quality rates, and waste</li><li>Prepare periodic and annual consolidated reports for group leadership</li><li>Ensure data accuracy and consistency across all sources and subsidiaries</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Statistics, Data Science, Information Systems, or Engineering</li><li>3+ years of hands-on experience in data analytics roles</li><li>Advanced Power BI proficiency DAX, Power Query, data modeling, dashboard design</li><li>Hands-on Microsoft Access experience database design, queries, relationships, automated reports</li><li>Advanced Excel complex formulas, pivot tables, dynamic arrays</li><li>SQL is a strong advantage for data extraction and cross-system integration</li><li>Manufacturing or logistics data experience is an advantage</li><li>Strong attention to data accuracy, consistency, and timely delivery</li></ul><p></p></section>

<p><strong>Talent 360 is hiring a Social Media Moderator to join our team.</strong></p><p>This is a full-time opportunity for a customer-focused professional who is passionate about delivering exceptional online customer experiences. The ideal candidate will manage customer interactions across social media platforms, provide timely support, and contribute to maintaining a positive brand image through professional and effective communication.</p><h2>About the Role</h2><p>As a <strong>Social Media Moderator</strong> at Talent 360, you will be responsible for handling customer inquiries, comments, and messages across social media channels. You will ensure customers receive accurate information, resolve concerns efficiently, and collaborate with internal teams to deliver an outstanding online shopping experience for a growing fashion retail brand.</p><h2>Key Responsibilities</h2><ul><li>Respond promptly and professionally to customer inquiries received through social media platforms and messaging channels.</li><li>Handle customer inquiries related to products, sizing, availability, orders, deliveries, exchanges, and returns.</li><li>Resolve customer complaints and escalate complex cases to the appropriate departments when needed.</li><li>Follow up with customers to ensure timely issue resolution and a positive customer experience.</li><li>Monitor comments, reviews, and direct messages while maintaining the brand's tone of voice.</li><li>Coordinate with the warehouse, operations, and e-commerce teams regarding order updates and customer requests.</li><li>Record customer interactions and maintain accurate documentation of inquiries and resolutions.</li><li>Identify recurring customer concerns and provide feedback to support service and operational improvements.</li><li>Support promotional campaigns, product launches, and seasonal sales by responding to customer inquiries.</li><li>Achieve customer service quality standards and response time targets.</li></ul><h2>Work Details</h2><ul><li><strong>Company:</strong> Talent 360</li><li><strong>Employment Type:</strong> Full-time</li><li><strong>Work Model:</strong> Hybrid</li><li><strong>Location:</strong> Palm Hills, 6th of October</li><li><strong>Working Days:</strong> Sunday to Thursday, plus every other Saturday (Remote)</li><li><strong>Working Hours:</strong> 9:00 AM – 5:00 PM or 10:00 AM – 6:00 PM</li></ul><h2>Requirements</h2><ul><li>Bachelor's degree.</li><li>0–2 years of experience in customer service, social media moderation, online customer support, or a similar role.</li><li>Previous experience in the fashion, retail, or e-commerce industry is preferred.</li><li>Very good command of English, especially written English, is required.</li><li>Excellent written and verbal communication skills in Arabic.</li><li>Strong customer service, problem-solving, and conflict resolution skills.</li><li>Ability to manage multiple conversations simultaneously in a fast-paced environment.</li><li>Familiarity with social media platforms such as Instagram, Facebook, TikTok, and WhatsApp Business.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in Microsoft Office and Google Workspace is an advantage.</li><li>Positive attitude, strong teamwork skills, and customer-first mindset.</li></ul><h2>Benefits</h2><ul><li>Medical Insurance.</li><li>Hybrid Working Model.</li><li>Flexible Working Hours.</li></ul>

<p><strong>Invoicing &amp; Billing</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and issue accurate customer invoices and credit memos in a timely manner.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Verify billing details including prices, payment terms, tax information, and account data.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage recurring billing schedules and update customer records as needed.</p><p><strong>Payment Processing &amp; Cash Application</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record and apply customer payments, including checks, bank transfers, credit cards, and credit memos.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and reconcile daily payment batches with accounting records and bank updates.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Address and resolve payment discrepancies or unapplied receipts with customers.</p><p><strong>Account Reconciliation &amp; Closing</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reconcile customer accounts and maintain accurate AR aging reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct monthly closing activities, including the reconciliation of General Ledger (GL) with Accounts Receivable (AR).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate and resolve discrepancies between payments and invoices in collaboration with the finance team.</p><p><strong>Collections &amp; Customer Relations</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor outstanding balances and systematically follow up with customers on overdue accounts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and enforce corporate credit policies and payment terms.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contact customers to resolve billing disputes and negotiate structured payment plans when necessary.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain professional and positive relationships with clients.</p><p><strong>Reporting &amp; Operational Tracking</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generate daily collection reports and track performance against collection plans.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare daily sales achievement updates and AR aging status reports for management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain organized records of invoices, receipts, and client correspondence, assisting in audits or compliance reviews.</p><p><strong>Process Improvement</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify opportunities to enhance AR processes, workflows, and collection efficiency.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the implementation of AR automation tools and electronic payment platforms.</p><p><strong>Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Education: </strong>Bachelor’s degree in accounting, Finance, Business, or related field (equivalent practical experience considered).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Required Experience: </strong>+5 years of direct experience in Accounts Receivable, Credit Control, or Revenue Accounting.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>ERP Systems: </strong>Proficiency in ERP accounting software; hands-on experience with El-Motkamel is strongly preferred.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Tools &amp; Platforms: </strong>Familiarity with AR automation tools, payment processing gateways, and MS Excel (advanced data analysis).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Technical Knowledge: </strong>Solid knowledge of accounting principles, revenue recognition, tax compliance, and financial procedures.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta s standards.</p><p><br></p><p><b>Job Responsibilities</b></p><ul><li><b>Receive the new pickup</b>s closed in bosta flyers.</li><li>Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.</li><li>Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.</li><li>Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li><li>Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.</li><li>Receive the undelivered shipments on the system and the productivity sheet as well.</li><li>Get the receiver s signature and IDs# on delivered shipments with Zero Cod.</li><li>Get hard copies of returned shipments signed by the business.</li><li>Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li><li>Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.</li><li>Cancel the refused shipments on the system.</li><li>Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub</li><li>Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li><li>Performs related duties as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li><li>Only graduates are eligible for this role.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>

<p>Security Infrastructure Management: Deploy, configure, and maintain enterprise next-generation firewalls (NGFW), intrusion prevention systems (IPS/IDS), VPN gateways, and web application firewalls (WAF). Network Access &amp; Segmentation: Implement Network Access Control (NAC), zero-trust architecture, and strict micro-segmentation across corporate headquarters, primary/disaster recovery data centers, and remote branch networks. Monitoring &amp; Incident Response: Continuously monitor network traffic for anomalous behavior, coordinate with the Security Operations Center (SOC), and lead technical remediation during network security incidents. Policy Enforcement &amp; Auditing: Develop, maintain, and audit firewall rule bases, access control lists (ACLs), and site-to-site VPN tunnels. Ensure all network changes follow formal change management procedures. Secure Infrastructure Projects: Partner with Cloud, Infrastructure, and Application teams to architect secure connectivity for new digital banking services, mobile applications, and third-party integrations. Regulatory Compliance: Ensure all network security controls strictly align with Central Bank of Egypt (CBE) cybersecurity directives, PCI-DSS requirements, and ISO 27001 standards. Vulnerability Remediation: Conduct regular network vulnerability scans, review penetration testing findings, and patch or harden network appliances accordingly.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field from a reputable university. 4 5 years of hands-on experience in data center security technologies. Proven hands-on experience with data center security technologies, including Next-Generation Firewalls (NGFW), Web Application Firewalls (WAF), F5 Load Balancers, VPN technologies, IDS/IPS, and network segmentation. Experience with security solutions from leading vendors such as Palo Alto, Fortinet, F5, Cisco, or equivalent. Strong knowledge of routing, switching, TCP/IP, and network security best practices. Demonstrated experience in implementing, configuring, and troubleshooting security solutions within enterprise environments. Excellent analytical, problem-solving, troubleshooting, and communication skills. Relevant professional certifications are preferred.</p>

<p><strong>1. Meeting Coordination &amp; Attendance</strong></p><p>• Attend and schedule CEO meetings, whether online or offline, internal or external company premises.</p><p>• Coordinate meeting schedules and ensure all required attendees are aligned.</p><p>• Prepare meeting agendas and required documents when needed.</p><p><strong>2. Minutes of Meeting (MoM) Documentation</strong></p><p>• Record accurate and professional Minutes of Meeting (MoM) during meetings.</p><p>• Document key discussions, decisions, action items, and deadlines clearly.</p><p>• Share meeting minutes with relevant stakeholders in a timely manner.</p><p>• Maintain organized records and archives for all meetings and discussions.</p><p><strong>3. Follow-up &amp; Action Tracking</strong></p><p>• Follow up with concerned parties regarding assigned action items and deadlines.</p><p>• Ensure timely updates on pending tasks and commitments discussed during meetings.</p><p>• Escalate delayed actions or unresolved matters to the CEO when necessary.</p><p>• Monitor progress of strategic and operational follow-up items.</p><p><strong>4. Executive Support</strong></p><p>• Support the CEO in daily administrative and coordination activities.</p><p>• Manage communication and coordination with internal departments and external stakeholders.</p><p>• Handle confidential documents and sensitive business information professionally.</p><p>• Assist in preparing presentations, reports, and executive summaries when required.</p><p>• Coordinate and manage all business travel arrangements, including flight bookings, hotel accommodations, visa processing, transportation, and travel itineraries, ensuring smooth and efficient travel operations for employees and management.</p><p><strong>5. Communication &amp; Coordination</strong></p><p>• Facilitate smooth communication between the CEO and management teams.</p><p>• Coordinate meetings, appointments, and executive schedules.</p><p>• Ensure proper follow-up and communication flow across departments.</p><p>• Maintain professionalism and confidentiality in all communications.</p><p><strong>6. Documentation &amp; Reporting</strong></p><p>• Maintain organized documentation and tracking systems for meetings and follow-up activities.</p><p>• Prepare periodic follow-up reports for the CEO regarding pending actions and deliverables.</p><p>• Ensure proper documentation of strategic decisions and management discussions.</p><p><strong>Requirements</strong></p><p>• Bachelor’s degree in Business Administration or related field preferred.</p><p>• 3–4 years of experience as Executive Assistant, Personal Assistant, or Administrative Coordinator.</p><p>• Strong organizational and time management skills.</p><p>• Excellent communication and documentation skills in English and Arabic.</p><p>• High attention to detail and strong follow-up capabilities.</p><p>• Ability to handle confidential information professionally.</p><p>• Proficiency in Microsoft Office and virtual meeting platforms.</p>

<p><strong>Company Description:</strong></p><p><br></p><p>SAMMAN GROUP is a well-established organization with many years of experience in building, electrical, mechanical, road, water, and sanitary contracting. The group also operates SAMMAN Industrial Company, which includes air distribution systems manufacturing and specialized wood works for high-end hotels and commercial projects. As the second generation of a business founded in 1973, SAMMAN Group has significantly expanded its operations and continues to pursue ambitious growth plans. The company invests in its people and financial capabilities to strengthen its position in the Middle East construction market. Its vision is to be among the leading firms in civil, architectural, and electromechanical works for industrial, commercial, service buildings, and roads across the region.</p><p><br></p><p><strong>Role Description:</strong></p><p> The Tendering Engineer – Mechanical is a full-time, on-site role based in Giza. The role involves preparing and reviewing mechanical tenders, including cost estimates, technical proposals, and bid documentation for HVAC, plumbing, fire-fighting, and other mechanical systems. The Tendering Engineer will analyze project specifications and drawings, conduct quantity take-offs, request and evaluate supplier and subcontractor quotations, and ensure competitive and compliant bids. Daily responsibilities include coordinating with engineering, procurement, and project teams, clarifying technical queries, and updating management on tender status and risk assessments. The role also includes maintaining tender documentation, contributing to value engineering options, and supporting contract negotiations when required.</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Strong mechanical engineering background, with experience in HVAC, plumbing, fire-fighting, and related building services.</li><li>Proficiency in tendering activities, including cost estimation, quantity surveying, and preparing technical and commercial proposals.</li><li>Ability to read and interpret engineering drawings, specifications, and contract documents, using relevant design and estimation tools.</li><li>Effective communication and coordination skills for working with internal teams, suppliers, and clients in a collaborative environment.</li><li>Solid analytical and problem-solving capabilities, with attention to detail and accuracy in calculations and documentation.</li><li>Bachelor’s degree in Mechanical Engineering.</li><li>Previous experience in construction or electromechanical contracting, MEP projects.</li><li>Familiarity with regional standards, codes, and tendering practices in the Saudi Arabia is an advantage.</li><li>Ability to work on-site in Giza and manage multiple tenders and deadlines in a fast-paced environment.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with their daily work smoothly.</p><p>Service Desk Handling</p><ul><li>Provide single point of contact for CIB end users/GTS clients regarding IT incidents and requests through phone calls, online tickets, to resolve and offer technical support for related IT issues.</li><li>Receive, log all interaction/ incidents and manage calls from CIB end users/GTS clients via phone, email, and online tickets, and deliver proactive actions to maintain high level of customer satisfaction.</li><li>Take ownership of users interactions/incidents, follow up on the status of problems on behalf of the user, and communicate progress in a timely manner, to ensure that cases are resolved.</li><li>Escalate IT services incidents and Requests, which cannot be resolved within agreed time scale to the 2nd line of support, to resolve the cases successfully.</li><li>Follow Up on 2nd line of support on daily basis for all pending cases, to ensure that cases are resolved.</li><li>Deliver proactive actions to maintain high level of customer satisfaction.</li><li>Meet Service Desk (KPI) Key Performance Indicators as set by the Service Desk Manager to Improve efficiency, ensure cost effectiveness and increase customer satisfaction.</li><li>Participate in team projects that enhance the quality or efficiency of IT support.</li><li>Perform technical troubleshooting and problem resolution including, Printing management, Telephony, Client computing applications, and User and password management, to resolve end users incidents and/or requests.</li></ul><p>Policies, Processes and Procedures</p><ul><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Day-to-day Operations</p><ul><li>Follow the day-to-day operations related to own jobs in the Service Management department to ensure continuity of work</li></ul><p>Compliance</p><ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree of Computer Engineering/Computer science or its equivalent</li><li>Analyst: 0 - 2 years of experience, Senior Analyst: 3 - 5 years of experience</li><li>Good qualifications in Computers / Communication Engineering</li><li>An ITIL qualification is a plus</li><li>Good command of English and Arabic languages</li><li>Excellent communication skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Us At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do As part of Vodafone Business s strategic ambition to become the SME Champion, this role plays a pivotal part in enabling the success of small and medium enterprises through value-driven partnerships, ecosystem engagement, and targeted programs. The SME Ecosystem &amp; Partnerships Lead is responsible for designing and executing initiatives that position Vodafone Business as a trusted growth partner for SMEs. This includes leading the development of strategic alliances, managing partner integrations, launching new SME-focused initiatives, and building a strong support network for startups.</p><p>Job Profile SME Partnerships &amp; Ecosystem Development Identify, evaluate, acquire, and manage strategic partners that complement Vodafone s SME offerings (e.g., digital solutions, fintech, logistics, e-commerce). Develop and manage the Engez and broader SME verticals partner ecosystem. Design partnership frameworks and value propositions that drive mutual growth. Partner Integration &amp; Experience Lead the end-to-end integration process with partners to ensure a seamless and differentiated customer experience. Collaborate with internal product, technology, and commercial teams to ensure efficient onboarding and operational execution. Implement scalable processes and governance models to manage partnerships effectively. SME Alliance Leadership Design and launch the Vodafone Business SME Alliance, a strategic initiative to create a collaborative platform for SMEs, startups, and ecosystem players. Define selection criteria and onboarding processes for partners and startups. Own ongoing engagement strategy including events, thought leadership, co-marketing campaigns, and innovation challenges. Develop KPIs and performance dashboards to track alliance impact and partner performance. Startups Support Program Launch and manage the Vodafone Business Startups Support Program, focused on accelerating growth for early-stage businesses. Partner with incubators, accelerators, and VCs to identify high-potential startups. Curate a suite of Vodafone and partner services (connectivity, cloud, advisory, marketing support) tailored to startup needs.</p><p>Comptencies and Qualifications Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances. Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value. Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience. Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses. Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact. Must have technical / professional qualifications: Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus. 7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses. Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions. Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes. Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</p><p>Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances.</li><li>Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value.</li><li>Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience.</li><li>Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses.</li><li>Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact.</li><li>Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus.</li><li>7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses.</li><li>Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions.</li><li>Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes.</li><li>Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</li></ul><p></p></section>

<p>We are seeking an exceptional <strong>Export Sales Manager </strong>with experience in exporting <strong>home appliances</strong> from Egypt to join our team. This is an incredible opportunity to drive our international growth strategy and make a significant impact on our global presence!</p><p><strong>Overview:</strong> As our Export Sales Manager, you will be at the forefront of our international expansion, responsible for spearheading our export initiatives. Using your experience and past relations, you will lead the charge in identifying new markets, forging powerful relationships, and ensuring our products reach customers across the globe. Showing a record of exporting home appliances, having worked in manufacturing companies before. This role is perfect for a strategic thinker and a proactive doer who is ready to elevate our brand on an international scale.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Develop and Execute Export Sales Strategies:</strong> Craft and implement robust export sales plans to penetrate new markets and expand existing client bases.</p></li><li><p><strong>Achieve Ambitious Sales Targets:</strong> Consistently meet and exceed sales objectives, contributing directly to the company’s revenue growth.</p></li><li><p><strong>Cultivate Strong Relationships:</strong> Build, nurture, and maintain long-lasting, profitable relationships with international clients, distributors, and partners.</p></li><li><p><strong>Market Intelligence &amp; Analysis:</strong> Conduct in-depth market research to identify opportunities, assess competitive landscapes, and adapt strategies for optimal performance.</p></li><li><p><strong>Lead &amp; Mentor a High-Performing Team:</strong> Guide and inspire a team of sales professionals, fostering a culture of excellence, collaboration, and continuous improvement.</p></li><li><p><strong>Oversee Logistics &amp; Compliance:</strong> Ensure smooth execution of export operations, including managing documentation, understanding Incoterms, and adhering to international trade regulations.</p></li></ul><p></p><p><strong>Skills &amp; Technologies:</strong> Success in this role demands expertise in <strong>Export Sales in home appliances</strong>, a proven track record in achieving <strong>Sales Targets</strong>, and exceptional <strong>Relationship Building</strong> skills. You will leverage your deep understanding of <strong>International Trade</strong>, <strong>Market Analysis</strong>, and <strong>Negotiation</strong> to drive results. Proficiency in <strong>Business Development</strong>, <strong>Customer Relationship Management</strong>, and <strong>Strategic Planning</strong> is key, alongside strong <strong>Team Leadership</strong> and <strong>Cross-cultural Communication</strong> abilities, and a solid grasp of <strong>Incoterms</strong>.</p><p></p><p><strong>Growth Opportunities:</strong> This position offers unparalleled opportunities for professional development, including expanding your global network, mastering complex international markets, and advancing into senior leadership roles. We are committed to investing in your growth as you contribute to ours.</p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>5-10 years</strong> of progressive experience in Export Sales or International Business Development, with a demonstrated history of success in a managerial capacity.</p></li><li><p><strong>Career Level:</strong> This is a pivotal <strong>Manager</strong> level role, requiring a strategic mindset, exceptional leadership capabilities, and the ability to drive significant international growth.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p><strong>Export &amp; Export Sales:</strong> Extensive practical experience in managing and growing international sales channels.</p></li><li><p><strong>Sales Target Achievement:</strong> A compelling track record of consistently meeting and exceeding challenging sales objectives.</p></li><li><p><strong>Sales &amp; Relationship Building:</strong> Proven expertise in sales methodologies and cultivating robust, long-term client relationships across diverse cultures.</p></li><li><p><strong>International Trade:</strong> In-depth knowledge of global trade practices, customs, and regulations, including a strong understanding of <strong>Incoterms</strong>.</p></li><li><p><strong>Market Analysis &amp; Business Development:</strong> Demonstrated ability to identify market opportunities, conduct competitive analysis, and drive new business initiatives.</p></li><li><p><strong>Negotiation &amp; Strategic Planning:</strong> Superior negotiation skills and the capacity to formulate and execute strategic plans that yield measurable results.</p></li><li><p><strong>Customer Relationship Management:</strong> Proficient in using CRM tools and strategies to enhance customer engagement and loyalty.</p></li><li><p><strong>Team Leadership:</strong> Exceptional ability to lead, motivate, and develop a high-performing sales team.</p></li><li><p><strong>Cross-cultural Communication:</strong> Outstanding communication skills, both verbal and written, with the ability to navigate and thrive in diverse cultural business environments.</p></li></ul></li></ul><p></p>

<p>To supervise the external end-to-end hiring process for mass hiring, outsourced hiring and junior positions, including CV sourcing, phone screening, HR interview, Business Interviews and offering process, in line with approved business plans to ensure meeting all hiring requirements within the set Key Performance Indictors (KPIs) and with full alignment to work policies and procedures.</p><p><strong>External Hiring</strong></p><p>Lead the team in effectively adopting various method to identify potential candidates via the bank s official website, LinkedIn, Social Media platforms, to prepare a market map for hiring needs to better address business hiring requirements.</p><p>Supervise and participate in the hiring process covering mass hiring and junior positions including; CV sourcing, phone screening, coordinating assessments for applicable candidates, conducting HR interviews, conducting interviews with respective Business Heads for mass hiring and junior positions, to ensure cultural fit for the Bank, values alignment, long term potential, and technical capabilities.</p><p>Review the documents according to the checklist and job offers prepared by Talent Acquisition Officer for mass hiring and junior positions, to ensure the hiring of qualified candidates while maintaining market competitiveness.</p><p>Review, extend and negotiate job offers and financial packages for candidates applying on mass hiring and junior positions in line with CIB grading system, salary structures (in collaboration with Rewards Analysts) and policies, in order to ensure the hiring of qualified candidates while maintaining internal equity and market competitiveness.</p><p>Ensure that the documentation required for the HR Assessments for the invited candidates are available and abiding to CIB policies and labour law requirements.</p><p><strong>Talent Acquisition Automation</strong></p><p>Participate in the creation/enhancement of Talent Acquisition automation tools/projects, to ensure offloading Talent Acquisition team from manual work, and to ensure the efficiency and effectiveness of the Talent Acquisition process.</p><p><strong>Hiring Gap Analysis</strong></p><p>Develop hiring gap analysis reports to ensure meeting Business requirements within the set turnaround time.</p><p><strong>Outsource Hiring</strong></p><p>Supervise the screening and filtering of candidate applications/CVs against job requirements to establish a qualified database and pool for interviewing and selection.</p><p>Supervise the Talent Acquisition team, in conducting phone screening and interviews with potential candidates for outsource positions in line with business requirements, in order to qualify candidates for subsequent technical interviews conducted by lines of business and handle the documentation of relevant feedback.</p><p>Supervise all administrative work related to the Talent Acquisition activity on daily basis to ensure effective and efficient documentation.</p><p>Supervise all communications conducted with the Outsourcing Companies, to ensure proper and effective fulfilment of the organization s outsourced headcount requirements.</p><p>Supervise the allocations of outsourced employees on CIB jobs, to ensure the correctness of the changes done in collaboration with HRIS team.</p><p><strong>Policies, Processes and Procedures</strong></p><p>Implement approved department policies, processes, and procedures and monitors adherence so that work is carried out in a controlled manner.</p><p><strong>Day-to-day Operations</strong></p><p>Implement the day-to-day operations assigned for the Talent Management department to ensure compliance with the established standards and procedures.</p><p><strong>Compliance</strong></p><p>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree in Business Administration, Accounting or a related discipline</p><p>Minimum 5 - 7 years of experience in Talent Acquisition, Recruitment and Selection capacities</p><p>Proven experience and knowledge of the Banking industry is a plus</p><p><strong>Skills</strong></p><ul><li>Excellent command of English &amp; Arabic languages</li><li>Good understanding of MS Office applications</li><li>Planning and organizing skills</li><li>Communication skills</li><li>Presentation skills</li><li>Negotiation skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments. The role focuses on Private Cloud, Hybrid Cloud, Virtualization, Compute Infrastructure, Operating Systems, Storage, Backup &amp; Disaster Recovery, Data Center Infrastructure, and Infrastructure Automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices. This role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p><p>Key accountabilities</p><ul><li>Infrastructure Design &amp; Implementation: Design, implement, and support enterprise infrastructure solutions. Participate in infrastructure assessments, health checks, and architecture reviews. Develop infrastructure designs aligned with customer business and technical requirements. Support infrastructure modernization and transformation initiatives. Create infrastructure build documents, low-level designs, and implementation plans. Participate in solution validation, testing, and acceptance activities. Ensure solutions comply with security, performance, and availability requirements.</li><li>Private Cloud &amp; Virtualization: Deploy and manage private cloud environments. Implement and support virtualization platforms. Configure and manage virtual machines, clusters, and resource pools. Support workload optimization and capacity planning activities. Manage hypervisor environments and virtualization infrastructure. Support hyper-converged infrastructure (HCI) deployments.</li><li>Server &amp; Operating Systems Management: Deploy and manage physical and virtual server infrastructure. Install, configure, patch, and maintain operating systems. Monitor server health, performance, and resource utilization. Support operating system upgrades and lifecycle management. Implement server hardening and security best practices.</li><li>Storage Infrastructure: Configure and manage enterprise storage platforms. Support SAN, NAS, and Software Defined Storage solutions. Monitor storage performance and capacity utilization. Implement storage replication and high-availability solutions. Support storage migration and optimization projects.</li><li>Backup &amp; Disaster Recovery: Implement backup and recovery solutions. Manage backup policies, schedules, and retention strategies. Conduct backup verification and restore testing. Support disaster recovery planning and testing exercises. Ensure recovery objectives (RPO/RTO) are achieved.</li><li>Project Management: Participate in infrastructure implementation projects. Support project planning, estimation, and technical documentation. Coordinate implementation activities with customers and partners. Deliver assigned tasks according to scope, schedule, and quality requirements. Maintain implementation records and project documentation. Support service transition and operational handover activities.</li><li>Stakeholder Management: Collaborate with customers, architects, application teams, security teams, and vendors. Participate in customer workshops and technical discussions. Provide technical recommendations and infrastructure guidance. Support knowledge transfer and operational readiness activities. Maintain effective working relationships with stakeholders.</li><li>Risk Management: Identify infrastructure risks and technical challenges. Recommend mitigation strategies and contingency plans. Support business continuity and disaster recovery initiatives. Escalate critical issues and risks when required. Participate in vulnerability remediation and security improvement activities.</li><li>Compliance &amp; Auditing: Ensure infrastructure services comply with organizational standards and policies. Support ISO 27001, ISO 20000, and NIST-aligned initiatives. Maintain accurate infrastructure documentation and asset inventories. Ensure infrastructure configurations comply with security baselines and hardening standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>5- 8 years of experience in enterprise infrastructure projects.</li><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>Strong understanding of data center technologies and infrastructure architecture.</li><li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li><li>Experience in server, storage, and backup technologies.</li><li>Strong troubleshooting and analytical skills.</li><li>Ability to work independently and within multidisciplinary delivery teams.</li><li>Strong communication and customer-facing skills.</li><li>Excellent command of English.</li></ul><p>Must have technical / professional qualifications :</p><ul><li>Virtualization &amp; Private Cloud: VMware vSphere, VMware Cloud Foundation, Nutanix AHV, OpenStack, Microsoft Hyper-V</li><li>Hybrid &amp; Public Cloud: Microsoft Azure, Amazon Web Services, Google Cloud Platform</li><li>Operating Systems: Windows Server Administration, Linux Administration</li><li>Storage Technologies: SAN / NAS Solutions, Software Defined Storage, Storage Replication Technologies</li><li>Backup &amp; Disaster Recovery: Veeam Backup &amp; Replication, Commvault, Disaster Recovery Solutions</li><li>Automation &amp; Scripting: PowerShell, Python, Terraform, Ansible</li><li>Monitoring &amp; IT Operations: Infrastructure Monitoring Platforms, ITIL Processes, Change Management, Incident Management</li></ul><p>Preferred Certifications</p><ul><li>Infrastructure &amp; Cloud: VMware VCP, Nutanix NCP, Microsoft Azure Administrator, AWS Solutions Architect Associate, RHCSA / RHCE</li><li>Service Management: ITIL Foundation</li></ul><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p></p></section>