Operation Specialist Jobs in Egypt

Location: Sheraton, Cairo, Egypt Employment Type: Full-time Workplace: On-site Experience: 1–3 years<br>About the Rolei Space is looking for an HR & Administration Specialist to support our growing Cairo office. This role combines day-to-day HR operations with office administration and employee support. The ideal candidate should be organized, proactive, and comfortable working in a fast-paced software and technology environment. You will work closely with management and employees while supporting recruitment, onboarding, HR operations, office administration, and employee engagement.<br>Key Responsibilities Human Resources Manage recruitment activities including job postings, CV screening, interview coordination, and candidate follow-up. Coordinate employee onboarding and offboarding processes. Maintain employee records, contracts, attendance, leave, and HR documentation. Support payroll preparation and coordinate required monthly HR inputs. Follow up on probation periods, performance reviews, and employee documentation. Support implementation of company HR policies and procedures. Coordinate employee engagement activities and internal communications. Support management with staffing plans and HR-related reporting. Ensure compliance with applicable Egyptian labor requirements and company policies. Administration Manage day-to-day administrative requirements of the Cairo office. Coordinate office supplies, vendors, maintenance, and service providers. Support meeting arrangements, visitors, and internal office activities. Maintain administrative records and company documentation. Coordinate with finance and management regarding office expenses and vendor requirements. Support travel, accommodation, and logistics arrangements when required. Requirements Bachelor's degree in Business Administration, or a related field.1–3 years of relevant HR and administrative experience. Good understanding of recruitment and general HR operations. Familiarity with Egyptian labor practices and employee documentation. Strong organizational and follow-up skills. Good communication and interpersonal skills. Good command of English and Arabic. Proficiency in Microsoft Office / Google Workspace. Ability to handle confidential information professionally. Comfortable managing several responsibilities simultaneously. Preferred Qualifications Previous experience in a software, technology, or professional services company. Experience supporting a small or medium-sized growing organization. Experience with HR systems, attendance systems, or recruitment platforms. What We Are Looking For We are looking for someone who is:Organized and detail-oriented Proactive rather than waiting for instructions Strong in follow-up and coordination Professional when dealing with employees and candidates Comfortable working directly with management Able to balance HR responsibilities with office administration Interested in growing with a developing regional technology company

Fawaterak is a fast-growing digital payments platform helping businesses across Egypt accept online payments and manage their digital commerce through a single platform. We are looking for a Technical Support Specialist to join our team in Giza on a hybrid basis. This is not a traditional customer service role. You will work directly with merchants to investigate and troubleshoot payment, platform, and integration issues, while working closely with Engineering, Product, Operations, and Sales teams.<br>What You’ll DoProvide technical support to merchants through email, chat, Whats App, and phone. Investigate and troubleshoot payment, platform, and integration issues. Analyze transaction details, error messages, logs, and reports. Help merchants understand and use Fawaterak's platform and payment solutions. Perform initial technical investigation before escalating complex issues to Engineering or Product. Manage support tickets and ensure issues are handled within agreed SLAs. Follow up with merchants until their issues are fully resolved. Identify recurring issues and communicate trends and root causes to internal teams. Contribute to troubleshooting guides, FAQs, and knowledge-base documentation. Work with Product, Engineering, Operations, and Sales teams to continuously improve the merchant experience.<br>What We’re Looking For2+ years of relevant experience in Technical Support, preferably in Fin Tech, online payments, e-commerce, Saa S, or technology platforms. Strong troubleshooting and problem-solving skills. Good understanding of web-based applications and online payment flows. Ability to investigate transaction issues and understand payment statuses and error messages. Strong analytical and communication skills. Excellent English communication skills, both written and verbal. Arabic proficiency is a plus. Strong customer-service mindset and attention to detail. Ability to manage multiple tickets and prioritize issues effectively. Bachelor's degree in Computer Science, IT, Engineering, or a related field is preferred.<br>Nice to Have Basic knowledge of APIs, REST APIs, webhooks, and HTTP responses. Experience with Postman or similar API testing tools. Basic SQL knowledge. Experience with payment gateways, PSPs, acquiring banks, wallets, or payment integrations. Experience supporting e-commerce or Saa S platforms.<br>Why Fawaterak? You’ll get hands-on exposure to the Fin Tech and digital payments ecosystem, working with cards, wallets, banks, payment methods, merchants, and technology integrations. You’ll also work closely with multiple teams and gain real experience in one of the fastest-evolving areas of the digital economy.

Nasoft is hiring for Makaseb company E-Commerce Specialist ,that a specialized E-commerce and Digital Marketing company serving the Gulf markets.<br><br>Join a dynamic, innovative team that's shaping the future of digital commerce across the region.<br><br> Set up and configure e-commerce stores on platforms such as Zid, Salla, Shopify, and Woo Commerce. Create, organize, and manage products, categories, collections, and essential store pages. Configure and connect domains, professional email accounts, payment gateways, and shipping providers. Conduct quality assurance (QA) checks to ensure stores are fully functional and ready before launch. Update and manage store content on an ongoing basis. Coordinate with design, development, and marketing teams to ensure successful project execution. Communicate with clients to understand their business needs and provide support throughout the project lifecycle. Track project tasks and ensure timely delivery according to agreed timelines. Troubleshoot and resolve basic technical and operational store issues. Implement post-launch updates, improvements, and requested modifications. Document store configurations, project settings, and implementation details for future reference. Manage multiple projects simultaneously while maintaining quality standards. Follow company processes and best practices to deliver a professional customer experience. <br><br>Requirements<br><br>Bachelor's degree in a relevant field is preferred but not mandatory. 1-3 years of experience in e-commerce operations, store setup, or e-commerce management. Hands-on experience with one or more e-commerce platforms such as Zid, Salla, Shopify, or Woo Commerce. Experience managing products, collections, categories, and store content. Good understanding of domains, DNS records, and professional email setup. Basic knowledge of HTML, CSS, and Java Script. Familiarity with payment gateways and shipping integrations. Proficiency in Microsoft Excel or Google Sheets. Basic experience using Canva or Adobe Photoshop. Strong understanding of e-commerce operations and best practices. Strong organizational and time management skills. Ability to manage multiple projects simultaneously. Excellent communication and client-handling skills. Strong attention to detail. Problem-solving mindset. Ability to work collaboratively within cross-functional teams. Good command of English is preferred. <br><br>Benefits<br><br> Working Days: 5 days per week Days Off: 2 days per week Work Model: Hybrid Office Attendance: 2 days per week Working Hours: 9 hours per day Location : Elsheikh Zayed Social & Medical Insurance Learning & Development Career path

Are you passionate about customer journeys, data-driven campaigns, and translating insights into actionable steps? Are you fluent in CRM tools and fluent in both English and Arabic? Boutiqaat is calling, and this might be your moment!<br>Now, we’re on the hunt for a creative and analytical CRM Marketing Specialist to take our customer engagement to the next level. You’ll drive personalized messaging, smart segmentation, and automated campaigns that matter.<br>What You’ll Be Doing:Craft and launch compelling email, push, and multi-channel campaigns that make our customers feel seen and valued. Develop automated journeys and lifecycle campaigns that turn new users into loyal fans. Use tools like Clever Tap, Insider, or similar platforms to build dynamic, data-driven customer journeys. Test, learn, repeat design A/B experiments, track KPIs (open rates, CTRs, conversions), and optimize accordingly. Work together with our content and design teams to ensure that messages are not just smart but beautiful. Launch triggered campaigns based on behavior, milestones, and events. Ensure we’re on top of our compliance game (think GDPR, CAN-SPAM, and beyond). Report on performance, share insights, and recommend strategies to increase loyalty, boost LTV, and reduce churn.<br>What You Bring to the Table:Bachelor’s degree in marketing, Communications, Business, or a related field. Fluent in Arabic and English, written and spoken.2+ years of hands-on CRM or email marketing experience. Proven expertise with CRM/marketing automation platforms (Clever Tap, Insider, or others). Strong grasp of segmentation, personalization, automation, and A/B testing. Bonus: Basic HTML/CSS knowledge for email tweaks. A sharp eye for detail and crystal-clear communication. Experience in e-commerce, beauty, or lifestyle brands is a major plus. Confident with Excel/Google Sheets; SQL skills = brownie points.<br>Why Boutiqaat? At Boutiqaat, you won’t just join a company you’ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.<br>Ready to Grow with Us? Kickstart your career with hands-on experience, expert mentorship, and real impact.<br>Apply now and be part of something exciting!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Brief </b> <br><p><span>The Regional Specialist is responsible for driving Vodafone Egypt’s region-centric operating model by translating regional market insights into targeted commercial, network, and customer strategies. The role acts as a bridge between Marketing, Commercial, Network, and Operations teams to identify growth opportunities, improve regional performance, and ensure execution of initiatives tailored to the unique needs of each region. Through data-driven decision making and cross-functional collaboration, the role contributes to sustainable market share growth and customer experience improvement across Egypt.</span></p><br><br><br><b>Core Competencies and Qualifications </b> <br><ol> <li><strong>Strategic &amp; Analytical Thinking&nbsp;</strong></li> </ol> <ul> <li>Strong analytical and problem-solving skills.&nbsp;</li> <li>Ability to derive actionable insights from market, customer, and performance data.&nbsp;</li> <li>Knowledge of business performance analysis, forecasting, and opportunity identification.</li> </ul> <ol> <li><strong>Stakeholder Management &amp; Collaboration&nbsp;</strong></li> </ol> <ul> <li>Ability to work effectively across multiple functions and align stakeholders around common objectives.&nbsp;</li> <li>Strong communication and presentation skills.&nbsp;</li> <li>Project coordination and execution capabilities.</li> </ul> <ol> <li><strong>Commercial Acumen &amp; Execution&nbsp;</strong></li> </ol> <ul> <li>Understanding of market dynamics, customer behavior, and go-to-market principles.&nbsp;</li> <li>Ability to support the development and execution of regional growth initiatives.&nbsp;</li> <li>Results-oriented mindset with strong attention to execution and impact.</li> </ul> <p><strong>Years of Experience&nbsp;</strong></p><br> <ul> <li>2–4 years of experience in Marketing, Commercial Strategy, Business Planning, Analytics, Sales Planning, Consulting, or related fields.&nbsp;</li> <li>Experience in telecommunications, FMCG, technology, or other data-driven industries is preferred.&nbsp;</li> <li>Exposure to cross-functional projects, market analysis, or commercial performance management is an advantage.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

About the Company: The Mission: Own the daily operation, output quality, and hardware health of our DTF, UV DTF, and Sublimation printers.<br><br>About the Role: A short paragraph summarizing the key role responsibilities.<br><br>Responsibilities:<br><br>Load files, adjust ICC color profiles, and master RIP software (Maintop, CADlink, Photoprint, etc.). Perform rigorous daily printhead maintenance (syringing, capping station cleaning, wiper blade upkeep) for Epson and similar heads. Troubleshoot hardware jams, static issues, and ink viscosity dynamics on the fly. Manage heat press and curing stages, understanding temperature/pressure relationships across different substrates.<br> Qualifications:<br><br>Experience Level (Strict): Minimum 2 - 5 years of hands-on experience in digital printing, large-format/outdoor advertising, or high-volume commercial printing. This is a Mid junior to senior-level position; entry-level applications will not be considered.<br> Required Skills:<br><br>Software Mastery: High proficiency in RIP software and digital prepress preparation. Hardware Knowledge: Direct experience maintaining, flushing, and troubleshooting commercial printheads (e.g., Epson i3200, XP600). Mechanical Bravery: A proven ability to diagnose mechanical sounds, align belts, and resolve hardware issues directly.<br> Preferred Skills:<br><br>(Transferable Skills Note for Engineers): Highly experienced offset press operators with strong computer literacy and prepress knowledge are welcome to apply for the Engineer track.<br> Pay range and compensation package: [Pay range or salary or compensation]<br><br>Equal Opportunity Statement: [Include a statement on commitment to diversity and inclusivity.]

Company Description Terra Solutions specializes in call center and customer support services, helping businesses strengthen customer connections and drive growth. The company focuses on delivering reliable, scalable support solutions that enhance customer satisfaction and loyalty. Terra Solutions partners with a wide range of organizations to optimize their customer service operations and communication channels. Team members join a fast-paced, service-oriented environment where customer experience and performance quality are central to success. Role Description The Senior Talent Acquisition Specialist is a full-time, on-site role based in 10th of Ramadan. This role is responsible for managing the full recruitment lifecycle, including sourcing, screening, interviewing, and hiring candidates for various call center and support positions. The Specialist will collaborate with hiring managers to define role requirements, create effective job postings, and maintain a strong talent pipeline. Day-to-day activities include conducting interviews, coordinating recruitment processes, overseeing employer branding initiatives, and ensuring a positive candidate experience. The role also involves tracking recruitment metrics, refining hiring strategies, and supporting continuous improvement of talent acquisition practices. Qualifications Candidates should possess strong skills in Full-life Cycle Recruiting and Recruiting, with proven experience managing end-to-end hiring processes. Candidates should possess effective Hiring and Interviewing skills, including assessing competencies and cultural add. Candidates should possess Employer Branding capabilities, with experience promoting the organization’s value proposition to potential talent. Relevant experience in call center or customer support environments is highly beneficial. Strong communication, stakeholder management, and organizational skills are required. Ability to work on-site in 10th of Ramadan and manage multiple requisitions in a fast-paced setting. Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience. Familiarity with applicant tracking systems (ATS) and recruitment analytics tools is a plus.

About the job About the Company Join GNETWORX – Delivering Smart IT Solutions That Empower Businesses At GNETWORX, we help organizations build secure, reliable, and future-ready IT infrastructures through networking, cloud, cybersecurity, managed services, and digital transformation solutions. We're expanding our team and looking for talented professionals to grow with us. About the Job We're looking for a proactive and detail-oriented Procurement Specialist to manage the end-to-end procurement process for IT products and project requirements. If you have strong negotiation skills, experience in IT procurement, and enjoy working with cross-functional teams, we'd love to hear from you. Key Responsibilities Manage the full procurement cycle from Purchase Requests to delivery. Source and evaluate suppliers for IT products and services. Prepare RFQs, compare quotations, and negotiate pricing and commercial terms. Issue and monitor Purchase Orders (POs). Follow up on deliveries and coordinate with suppliers. Work closely with Sales, Technical, Operations, and Finance teams. Monitor vendor performance and maintain procurement documentation. What We're Looking For✅ Bachelor's Degree.✅ 2–5 years of Procurement experience.✅ Previous experience in an IT company is a must.✅ Experience purchasing IT hardware, software, networking, cloud, or cybersecurity solutions.✅ Strong negotiation and vendor management skills.✅ Good command of English.✅ Proficiency in Microsoft Office (especially Excel).✅ Experience with ERP systems (Odoo is a plus).✅ Experience with vendors such as Cisco, Dell, HPE, Microsoft, Fortinet, Sophos, VMware, or Huawei is a plus.???? Location: Mohandessin, Giza???? Industry: IT Services & IT Consulting???? Employment Type: Full-Time⏰ Working Hours: 9:00 AM – 5:30 PM???? Days Off: Friday & Saturday???? Interested? Send your CV to Asma. Elshafie@gnetworx.net with the subject "Procurement Specialist".???? Whats App / Mobile: 01020825315

Company Description VQT is a trusted leader in inspection, testing, verification, and certification services, supporting organizations across diverse industries. The company operates according to global standards of quality, integrity, and compliance, enabling clients to confidently access international markets. Using cutting-edge technology and specialized expertise, VQT helps ensure that products and processes meet stringent safety and regulatory requirements. Team members contribute to a mission focused on reliability, risk reduction, and customer confidence in every engagement.<br>Role Description The Senior Sales and Marketing Specialist is a full-time, on-site role based in Cairo. This role is responsible for developing and executing sales and marketing strategies to promote VQT’s inspection, testing, verification, and certification services. Daily tasks include identifying and qualifying prospects, managing the sales pipeline, preparing proposals, delivering client presentations, and negotiating contracts. The specialist collaborates closely with technical and operations teams to tailor solutions, supports key account management, and ensures high standards of customer service. The role also involves planning and delivering training or product knowledge sessions, analyzing market trends, and contributing to campaigns that strengthen VQT’s brand presence.<br>Qualifications<br> <br>Strong Communication skills, including clear presentation abilities and professional business correspondence. Customer Service and client relationship management skills to maintain long-term partnerships and high satisfaction levels. Sales and Sales Management experience, including pipeline management, forecasting, and performance monitoring. Training skills to deliver product, service, and compliance-focused sessions to clients and internal teams. Experience in B2B sales within inspection, testing, certification, or related technical services is highly preferred. Proven ability to work on-site in a fast-paced, target-driven environment and collaborate with cross-functional teams. Strong analytical and negotiation skills, with proficiency in using CRM and productivity tools. Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience.

Eden Bakery & Coffeehouse is looking for a passionate and results-driven Marketing Specialist to join our growing team and help strengthen our brand presence and business growth.<br>Job Summary<br>The Marketing Specialist will drive strategic growth by analyzing market trends, optimizing pricing strategies, managing agency relationships, and developing marketing campaigns that enhance brand awareness and business performance.<br>Key Responsibilities<br>* Competitive Analysis: Continuously monitor and analyze competitors’ products, pricing, campaigns, strengths, and weaknesses to identify market opportunities.* Pricing Analysis: Analyze pricing trends, evaluate profit margins, and recommend pricing strategies that maximize revenue while maintaining competitiveness.* Agency & Vendor Management: Serve as the primary point of contact for creative, media, PR, and marketing agencies, ensuring high-quality deliverables are completed on time and within brand guidelines.* Campaign Strategy & Execution: Plan, coordinate, and evaluate integrated 360° marketing campaigns across digital and offline channels.* Brand Performance Tracking: Monitor campaign KPIs, analyze performance, and provide actionable reports and recommendations to management.* Market Research: Conduct customer and industry research to identify trends and support strategic decision-making.* Cross-Functional Collaboration: Work closely with Sales, Operations, Product, and Design teams to ensure marketing initiatives align with business objectives.* Brand Management: Ensure consistency across all marketing materials and customer touchpoints.<br>Requirements<br>* 2-4 years of experience in Marketing, Brand Management, or a related role.* Bachelor’s degree in Marketing.* Strong analytical skills with experience in market research and pricing analysis.* Experience managing external agencies and coordinating marketing projects.* Solid understanding of digital marketing channels and campaign performance metrics.* Proficiency in Microsoft Office (Excel & Power Point); knowledge of marketing analytics tools is an advantage.* Excellent communication, presentation, and organizational skills.* Ability to manage multiple projects and meet deadlines.* Good command of English.<br>What We Offer✨ Competitive Salary✨ Career Growth Opportunities✨ Dynamic & Professional Work Environment✨ Opportunity to Work with a Growing Premium Brand

Company Description COB Solution supports medical providers by improving operational efficiency, optimizing workflows, and implementing innovative solutions that enhance patient care. The company focuses on helping healthcare organizations streamline their processes to deliver better experiences for patients and staff. By combining technology-driven tools with practical expertise, COB Solution enables providers to manage growth more effectively. Team members contribute directly to meaningful improvements in healthcare operations and patient outcomes.<br>Role Description The English Customer Service Specialist (US Account - Fluent Speakers) is a full-time, on-site role based in El Maadi El Gadida. This role involves handling incoming and outgoing customer inquiries in English via phone, email, and chat, ensuring prompt, accurate, and professional responses. The specialist will support US-based clients, resolve issues, provide information about services, and document interactions in the system. Daily tasks include following established procedures, escalating complex cases when needed, collaborating with team members, and participating in training to stay updated on products, policies, and communication standards. The role also requires maintaining high levels of customer satisfaction, meeting performance targets, and adhering to quality and compliance guidelines.<br>Qualifications<br> <br>Strong English Communication skills, including clear speaking, active listening, and professional writing. Proven Customer Service experience with a focus on empathy, problem-solving, and customer satisfaction. Background in English Teaching or Training that supports explaining information clearly and coaching customers or team members. Translation abilities that help interpret and clarify information between different audiences when needed. Ability to work on-site in El Maadi El Gadida and handle US time-zone schedules if required. Comfort using CRM or ticketing systems, email platforms, and basic office applications. Strong organizational skills, attention to detail, and the ability to manage multiple inquiries simultaneously. Previous experience supporting international or US-based accounts is an advantage. Relevant diploma or degree, or equivalent work experience in customer service or related fields.

Company Description COB Solution focuses on empowering medical providers through efficient operations, optimized workflows, and innovative technology-driven solutions. The company’s services are designed to streamline administrative processes, reduce operational burdens, and enable providers to devote more attention to patient care. By enhancing workflow efficiency, COB Solution supports healthcare organizations in accelerating growth while maintaining high standards of care. Team members contribute to scalable solutions that improve both provider experience and patient outcomes, in a dynamic and impact-driven work environment.<br>Role Description The Senior TA Specialist (Mass Hiring US Accounts) is a full-time, on-site role based in El Maadi El Gadida. This role is responsible for managing end-to-end talent acquisition processes for high-volume hiring, with a focus on US-based accounts. Day-to-day tasks include sourcing and screening candidates, conducting interviews, coordinating with hiring managers, and maintaining accurate recruitment records. The Senior TA Specialist will design and refine recruitment strategies, build strong talent pipelines, and ensure a positive candidate experience. The role also involves collaborating with internal stakeholders, tracking key hiring metrics, and supporting continuous improvement of recruitment processes.<br>Qualifications<br> <br>Candidates should possess strong Communication and Education-related skills for clear interaction with candidates and internal stakeholders. Candidates should possess Assistant Teaching and Working With Children skills that demonstrate patience, guidance, and the ability to explain concepts effectively when needed. Candidates should possess Mathematics skills for handling recruitment metrics, data analysis, and reporting. Proven experience in talent acquisition, preferably in mass or volume hiring for international (especially US) accounts. Familiarity with applicant tracking systems, sourcing tools, and standard recruitment methodologies. Strong organizational and time-management skills, with the ability to handle multiple requisitions simultaneously. Ability to work on-site in El Maadi El Gadida and collaborate with cross-functional teams. Bachelor’s degree in Human Resources, Business, Psychology, or a related field, or equivalent practical experience.

Company Description Proleaders Company - شركة نخبة القادة is a training solutions provider focused on empowering individuals and organizations through tailored, market-driven programs. The company designs innovative and practical training in language, administrative, and technical fields to support participants’ professional and educational goals. Its experienced team of trainers uses interactive and modern teaching methods to deliver engaging learning experiences and tangible results. Proleaders Company is committed to high-quality standards, continuous improvement, and meeting client needs in a professional and efficient manner.<br>Role Description The Telesales Specialist is a full-time, on-site role based in Giza, responsible for promoting and selling the company’s training programs over the phone. Day-to-day tasks include making outbound calls to prospective and existing clients, presenting program features and benefits, responding to inquiries, and following up on leads to close sales. The role involves maintaining accurate records of calls and customer interactions in the CRM system, coordinating with the training and operations teams on bookings, and meeting or exceeding individual and team sales targets. The Telesales Specialist will also support customers by providing clear information about schedules, pricing, and registration, while representing the company’s values in every interaction.<br>Qualifications<br> Strong Communication and Customer Service skills, with the ability to build rapport and handle inquiries professionally. Proven Sales and Customer Support skills, including lead follow-up, negotiation, and closing deals over the phone. Experience in Training or education services is beneficial, especially in promoting learning programs to individuals and organizations. Good command of spoken and written Arabic; English proficiency is an advantage. Comfort using CRM systems and basic office software to document and manage customer data. Ability to work on-site in Giza, meet targets under pressure, and collaborate effectively with colleagues. Previous telesales, call center, or inside sales experience preferred; relevant diploma or bachelor’s degree is a plus.

Company Description Portway Shipping is a digital-first logistics company focused on transforming how businesses manage shipping and freight. Using mobile applications and smart technology, Portway simplifies the end-to-end shipping process, from booking to real-time tracking, helping clients save time and reduce costs. The company delivers faster, more efficient, and fully transparent shipping solutions backed by strong logistics expertise. Portway Shipping emphasizes visibility, control, and smarter movement of cargo for businesses of all sizes. Role Description The Sales Specialist is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for identifying and developing new business opportunities, managing a portfolio of clients, and promoting Portway’s digital logistics solutions to meet and exceed sales targets. Day-to-day tasks include conducting client meetings, delivering product demonstrations, preparing proposals, and negotiating contracts. The Sales Specialist will collaborate closely with customer service and operations teams to ensure excellent client experiences and ongoing account growth. The role also involves maintaining accurate sales records, reporting performance, and participating in training and continuous improvement initiatives. Qualifications Candidates should possess strong Communication and Customer Service skills to build trust, manage client expectations, and handle inquiries effectively. Candidates should possess Sales and Sales Management skills to drive new business, manage pipelines, and achieve revenue goals. Candidates should possess Training skills to educate clients and internal teams on Portway’s products and services. Relevant experience in logistics, shipping, or freight forwarding is highly beneficial. Ability to work on-site in Alexandria, Egypt, with strong organizational and time-management skills. Proficiency in using CRM tools and basic digital applications for sales tracking and reporting. Bachelor’s degree in Business, Marketing, Logistics, or a related field, or equivalent practical experience. Fluency in English and Arabic is preferred, with the ability to prepare clear proposals and presentations.

Company Description Our tourism company specializes in delivering memorable travel experiences and high-quality services to visitors from diverse backgrounds. Based in Hurghada, we focus on showcasing the local culture, natural attractions, and hospitality through well-organized tours and packages. The organization values collaborative teamwork, reliable customer service, and continuous improvement in its offerings. Team members have the opportunity to work in a dynamic environment that supports professional growth and engagement with international guests. Role Description The Marketing Department Specialist is a full-time, on-site role based in Hurghada. This role involves supporting the development and execution of marketing campaigns, coordinating with sales and operations to promote tourism packages, and conducting market research to identify trends and customer preferences. The specialist prepares marketing materials, manages social media and other digital channels, and monitors campaign performance to optimize results. Daily tasks include communicating with internal teams and external partners, supporting customer engagement initiatives, and maintaining accurate records of marketing activities and budgets. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with guests, partners, and internal teams. Candidates should possess Market Research and Marketing Strategy skills to analyze trends and develop effective promotional campaigns. Candidates should possess Sales and basic Marketing skills to support lead generation, upselling, and cross-selling of tourism services. Candidates should have proficiency in using office and digital tools (e.g., MS Office, social media platforms), with good organizational and time management abilities. Candidates should have a relevant educational background in Marketing, Business, Tourism, or a related field, and prior experience in tourism or hospitality is an advantage. Candidates should demonstrate a strong attention to detail, the ability to work collaboratively on-site in Hurghada, and a customer-focused mindset.

Company Description Estates Desk helps probate and estate attorneys attract and engage new clients through specialized lead generation services. The company partners with law firms focused on probate and estate matters, providing targeted support to grow their client base. Estates Desk combines industry-specific knowledge with data-driven outreach methods to connect firms with individuals in need of legal assistance. Team members contribute directly to the success of clients by supporting efficient, ethical, and responsive lead management. Role Description The Sales Support Specialist is a remote, contract role responsible for supporting the sales and lead generation process for probate and estate law firm clients. Day-to-day tasks include tracking and updating lead information, preparing and organizing sales documents, and assisting with follow-ups through email, phone, or messaging platforms. The role involves coordinating with internal team members to ensure timely responses to inquiries, monitoring lead status, and identifying opportunities for improving client engagement. The Sales Support Specialist will also help maintain CRM or other sales systems, compile basic performance reports, and contribute to a smooth and professional experience for law firm clients. Qualifications Strong Analytical Skills to review lead data, identify trends, and support process improvements. Customer Service and Customer Satisfaction skills to respond promptly, manage expectations, and ensure a positive experience for clients and prospects. Effective Communication skills, both written and verbal, to interact clearly with internal teams and external stakeholders. Sales Operations experience or familiarity to manage pipelines, maintain CRM records, and support sales workflows. Ability to work independently in a remote environment, manage time effectively, and prioritize multiple tasks. Attention to detail and accuracy when handling client information and preparing documentation. Comfort with productivity tools and CRM or sales software; experience with legal services or professional services is a plus.

Company Description Get Pay In is a fast-growing software company dedicated to providing innovative solutions that help businesses streamline their operations and accelerate growth. By simplifying workflow management, Get Pay In enables organizations of all sizes to improve efficiency and scale confidently. The company is committed to creating intuitive, high-performance tools that enhance customer experiences and optimize operational processes. In an increasingly digital world, Get Pay In empowers businesses to explore new market opportunities and succeed in a competitive landscape.<br>Role Description This is a full-time, on-site role for a Customer Success Specialist based in New Cairo. The Customer Success Specialist will be responsible for ensuring a high level of customer satisfaction, providing exceptional support, maintaining effective communication with clients, and addressing their concerns promptly. The role also requires analyzing customer feedback to propose solutions and improvements to enhance the overall customer experience. This individual will play a key role in fostering strong client relationships and ensuring customer success with Get Pay In's solutions.<br>Qualifications Strong Customer Service and Customer Satisfaction skills to ensure a seamless and positive client experience Proficiency in Customer Support and Communication to resolve issues efficiently and convey ideas clearly Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Strong Analytical Skills to assess customer feedback and identify opportunities for improvement Problem-solving abilities and a proactive approach to addressing client needs Excellent teamwork and collaboration abilities Bachelor's degree in Business Administration, Communications, or a related field Previous experience in a similar role or in a customer-facing position is a plus Fluency in multiple languages is advantageous but not required<br>Preferred Qualifications Experience working in a Saa S, software, fintech, or technology environment. Familiarity with CRM systems and customer support platforms. Experience conducting customer onboarding, training, or product demonstrations.

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.<br><br>With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.<br><br>Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.<br><br>Job Description<br><br>This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.<br><br>Your day-to-day responsibilities will include:<br><br>???? Handling customer interactions with efficiency and empathy. ????️ Providing tailored solutions to meet customer needs. ???? Ensuring a positive customer experience through effective communication and professional phone etiquette. <br><br>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!<br><br>Qualifications<br><br>???? We’re Hiring Talented People! ????<br><br>Fresh Grads & Dropouts are welcome to apply! ????<br><br>???? What we’re looking for:<br><br>✅ Fluency in English is a MUST! (B2/C1 level) ????????<br><br>✅ Strong skills in Customer Service & Customer Support ????<br><br>✅ Proven ability to enhance Customer Satisfaction & Customer Experience ????<br><br>✅ Problem-solving, active listening, & attention to detail ????????<br><br>✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ????️<br><br>✅ Flexibility with night & overnight shifts is essential ????<br><br>✅ Proficiency in professional phone etiquette & communication techniques is a plus ????????<br><br>???? If you’re passionate about making a difference and love helping customers, we want YOU! ????<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

About The Role<br><br>The Acquisition Specialist grows Octane's O-care network by acquiring and onboarding vehicle care and automotive aftermarket partners: service centers, spare parts, tires, batteries, and oil providers. This is a target-driven, relationship-heavy field role: identifying and prioritizing partners, pitching the Ocare value proposition, negotiating onboarding terms, and bringing new partners live in coordination with the operations team. The role expands the reach and quality of Octane's vehicle-care offering across Egypt.<br><br>What You'll Be Doing<br><br> Identify and prioritize target Ocare partners (automotive service centers, spare-parts, tires, batteries, and oil providers) to expand coverage and service quality Approach partner owners, managers, and dealers; pitch the Ocare value proposition and the benefits of joining the network. Negotiate onboarding terms and commercial agreements Manage the acquisition pipeline end-to-end: from lead to signed and activated partner, with clean CRM/tracking hygiene Hand off newly signed partners to the onboarding/activation workflow and confirm successful go-live. Build and maintain strong relationships with partners, supporting retention and service quality standards. Gather market intelligence on competitor activity, pricing, and partner sentiment in the vehicle-care space; feed it back to leadership. Meet or exceed monthly/quarterly acquisition targets.<br><br>What We're Looking For<br><br> Bachelor's degree (Business or related) preferred; equivalent field experience considered. 1–3 years in field sales, B2B acquisition, partnerships, or account management, ideally in automotive aftermarket, service centers, FMCG, fintech, or related field roles. Strong negotiation, persuasion, and relationship-building skills. Comfortable with field travel and a target-driven environment. Fluent Arabic; good English.<br><br>Nice To Have<br><br> Existing relationships within Egypt's automotive service-center / aftermarket ecosystem. Experience onboarding merchants/partners for a platform, fintech, payments, or services business.<br><br>If you’re excited to join a fast-growing company, we’d love to hear from you. Send us your updated resume to hr@octane-tech.io with the subject line "Acquisition Specialist"

Occupation Description The SAP / ERP Specialist has experience to support, optimize, and enhance enterprise systems across key business functions. He / She will play a critical role in system support, integration, and continuous improvement initiatives.<br>Job Scope Support and maintain SAP / ERP systems (e.g., SAP S/4HANA or Cx) across modules such as Finance, Procurement, Sales, or HR. Collaborate with cross-functional teams (Finance, Procurement, Sales, HR, Operations). Manage and support system integrations (e.g., SAP with CRM, Ariba, Maximo, etc.). Troubleshoot system issues and provide timely resolutions. Support data migration, testing (UAT), and system upgrades. Develop reports and dashboards to support business decision-making. Ensure data accuracy, integrity, and compliance with company policies. Prepare documentation and provide end-user training.<br>Education and Most Common Work Experience Requested Bachelor’s degree in information systems, Computer Science, Business Administration, or related field.1-3 years of experience working with SAP / ERP systems. Hands-on experience in at least two core SAP module: FI/CO (Finance), MM (Procurement), CX (Sales / Services), or HCM / SF (HR) Strong understanding of business processes and ERP best practices. Experience with ERP integrations and interfaces. Good knowledge of reporting tools (e.g., SAP Fiori, Power BI, or BTB). Preferred Qualifications Experience with SAP S/4HANA or cloud-based ERP systems. Familiarity with SAP Ariba, SAP Success Factors, or SAP Customer Experience. Basic knowledge of ABAP debugging or development. Experience in integration technologies (APIs, IDocs, middleware).