Operation Manager Jobs - Giza Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The NOC &amp; Application Monitoring is responsible for: Monitoring all production systems, all applications, and all infrastructure on a 24/7 basis using observability tooling, including the management of Network Operations Centres (NOC) to ensure real-time visibility of system availability and performance. Detecting, triaging, and escalating incidents, and executing first-line runbooks within defined operational playbooks. Producing daily and weekly operational health reports, including tracking and escalation of service level objective (SLO) breaches and recurring incident patterns. Establishing and operating observability and Site Reliability Engineering (SRE) practices across applications and infrastructure, enabling proactive monitoring, root cause analysis, and continuous improvement of system reliability and performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 5 7 years of relevant professional experience in a similar role. Prior experience in the Banking and/or FinTech sector is mandatory.</p><p></p></section>

<ul><li>Develop and implement CRM strategies tailored to support logistics and supply chain operations.</li><li>Oversee the integration of CRM systems with logistics platforms to ensure seamless data flow and customer experience.</li><li>Analyze customer data to identify trends, improve service delivery, and optimize logistics processes.</li><li>Collaborate with sales, operations, and logistics teams to align customer service initiatives with business objectives.</li><li>Monitor and report on key CRM and logistics performance metrics, providing actionable insights to senior management.</li><li>Lead and mentor a team responsible for customer relationship management and logistics coordination.</li><li>Manage customer feedback loops, ensuring timely resolution of logistics-related issues and continuous improvement.</li><li>Coordinate with IT and external vendors to maintain and enhance CRM software functionalities.</li><li>Ensure compliance with industry standards and company policies in all CRM and logistics activities.</li><li>Drive initiatives to enhance customer satisfaction and retention through efficient logistics support.</li></ul>

<p>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .</p><p>Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team. This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.</p><p><b>Responsibilities</b>:</p><ul><li>Voice Support Handle inbound and outbound calls from German-speaking customers. Resolve customer inquiries and provide accurate information. Deliver exceptional customer service while maintaining quality standards. Escalate complex cases to the relevant teams when required.</li><li>Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems. Process requests and update customer records accurately. Document customer interactions and case resolutions. Meet service level agreements (SLAs) and quality targets.</li><li>Operations Support Follow established processes, policies, and compliance requirements. Collaborate with internal stakeholders to resolve customer issues. Support continuous improvement initiatives and operational excellence. Meet productivity, quality, and customer satisfaction KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree preferred. Fresh graduates are welcome to apply. 0 1 year of experience in customer service, operations, or BPO environments is an advantage. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment.</p><p>Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR). Strong verbal and written communication skills in German.</p><p>Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). Good typing and written communication skills. Experience with CRM or ticketing tools is a plus. Strong attention to detail and accuracy.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure a smooth workflow for different and sophisticated types of transactions across different units under his/her supervision in compliance with the set policies and procedures and according to the CBE regulations and international standard.</p><p>Trade Finance Unit Management</p><p>1.Manage transactions monitoring (LC s/LG s/IDC s/ODCs) to ensure accurate implementation within the set time frame and maintain efficient business relationship with concerned Business Heads.</p><p>2.Lead and monitor complex and critical transactions to ensure effective processing and quality delivery of results.</p><p>3.Assist in submitting the BRDs for system enhancements to ensure that the majority of tasks are performed on automated basis.</p><p>4.Ensure segregation of duties are in place to mitigate any raised comments from the Audit/ICM/CBE.</p><p>5.Provide advice when it comes to sophisticated transaction and ensure that his accumulated experience is conveyed to others to handle the complicated transactions effectively.</p><p>6.Ensure that all relevant KPIs are in place to ensure proper performance.</p><p>7. Ensure all Trade Finance units are maintaining the updated RCSAs (Risk Control Self-Assessment) to mitigate any potential risk.</p><p>8.Work closely with the corporate department to ensure high service quality.</p><p>Strategy</p><p>9.Participate in the formulation and implementation of the Trade Finance Department strategy to ensure the alignment with CIB strategy.</p><p>Policies, Processes and Procedures</p><p>10.Participate and recommends improvements to policies, processes and procedures and manages their implementation to ensure all relevant procedural / legislative requirements are fulfilled.</p><p>Day-to-day Management</p><p>11.Manage the day-to-day operations of the division, providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards.</p><p>12.Liaise with internal and external parties at the appropriate levels to ensure smooth flow of interactions.</p><p>People management</p><p>13.Manage the effective achievement of Trade Finance objectives by setting individual targets, developing and motivating staff, providing of formal and informal feedback and appraisal in order to maximize subordinate and department performance.</p><p>Compliance</p><p>14.Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications &amp; Experience</b></p><p>Bachelor's degree of Commerce, Business Administration, Accounting or its Equivalent.</p><p>CDCS/CSDG or equivalent is a must.</p><p>Accredited MBA or equivalent is preferable.</p><p>Minimum of 10 - 12 years of experience in Banking Operations including Trade Finance in a leading organization.</p><p>Deep working knowledge of all aspects of Risk, Credit, Legal, Regulatory and Trade Finance Products.</p><b>Skills</b><p>Excellent command of English and Arabic Languages.</p><p>Good leadership and managerial skills.</p><p>Qualitative and quantitative analytical skills.</p><p>Professional user of MS Office.</p><p>Mastery of digital trade platforms.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1. Cash &amp; Liquidity Management Cash Flow Forecasting: Develop and maintain accurate short, medium, and long-term cash flow forecasts to anticipate funding gaps and investment opportunities. Working Capital Optimization: Ensure sufficient liquidity for daily operations while minimizing idle cash and optimizing working capital across the business. Cash Positioning: Oversee daily liquidity, intercompany funding, and cash concentration (e.g., sweeping or pooling strategies). 2. Financial Risk Management Currency &amp; Interest Rate Risk: Monitor exposures and implement hedging strategies (like FX forwards or swaps) to minimize currency and interest rate volatility impacts. Debt &amp; Credit Management: Oversee corporate debt portfolios, manage credit lines, negotiate loan agreements, and ensure strict compliance with debt covenants. 3. Banking &amp; Relationship Management Bank Relations: Build and maintain strong partnerships with banks and financial institutions to negotiate favorable terms, credit limits, and service fees. Account Administration: Manage bank account structures, signatories, and online banking platforms while analyzing bank fee structures for cost-saving. 4. Strategy &amp; Capital Allocation Capital Structure: Advise senior leadership (CFO) on the optimal mix of debt and equity to minimize the cost of capital and maximize shareholder 5. Credit Control Management Ensuring the application of the Global/LSE Credit Policy, Regional Amendment and Credit Management guidelines/improvements Performing regular monitoring, analysis and follow up of credit limits and risk categories &amp; making decisions about release of orders and credit limits according to the decision matrix Optimizing the credit management function ongoingly</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance or Accounting from an accredited university</li><li>Minimum 8 years Treasury experience with proven leadership in cash management and liquidity planning</li><li>CTP Certification or Master's degree in Business (Accounting concentration) is a plus</li><li>Professional Competencies</li><li>Systems &amp; Processes Mastery</li><li>Issue Resolution &amp; Change Leadership</li><li>Multi tasking &amp; Organization</li><li>SAP Experience</li><li>Communication Excellence</li><li>Finance Strategy Contribution</li></ul><p></p></section>

<p><strong>Strategic Leadership &amp; Digital Transformation</strong></p><ul><li>Develop and execute the Group's Information Technology strategy in alignment with corporate objectives and long-term business goals.</li><li>Identify opportunities to leverage technology for operational efficiency, innovation, and competitive advantage.</li><li>Lead digital transformation initiatives across manufacturing, engineering, and support functions.</li><li>Establish IT governance frameworks, policies, standards, and procedures to ensure effective technology management across the Group.</li></ul><p><strong>IT Infrastructure &amp; Operations Management</strong></p><ul><li>Direct the management, maintenance, and optimization of the Group's IT infrastructure, including networks, servers, cloud environments, data storage, and end-user computing.</li><li>Ensure high availability, reliability, and performance of all business-critical systems and applications.</li><li>Oversee IT service delivery and support functions to maintain operational continuity and user satisfaction.</li><li>Implement proactive monitoring and performance management processes to ensure optimal system performance.</li></ul><p><strong>Cybersecurity &amp; Information Security</strong></p><ul><li>Develop and enforce comprehensive cybersecurity strategies, policies, and controls to protect organizational assets and sensitive information.</li><li>Lead risk assessments, vulnerability management, and security compliance initiatives.</li><li>Ensure compliance with applicable regulatory, legal, and industry requirements related to information security and data protection.</li><li>Establish and maintain disaster recovery, backup, and business continuity plans.</li></ul><p><strong>IT Project &amp; Change Management</strong></p><ul><li>Lead enterprise-wide IT projects from initiation through implementation and post-deployment support.</li><li>Manage project scope, resources, budgets, risks, and timelines to ensure successful delivery.</li><li>Support business process improvement initiatives through technology-enabled solutions.</li><li>Drive organizational change management activities related to new technologies and systems adoption.</li></ul><p><strong>Financial &amp; Vendor Management</strong></p><ul><li>Develop and manage the annual IT budget, ensuring cost-effective utilization of resources and maximum return on technology investments.</li><li>Evaluate emerging technologies and prepare business cases for strategic investments.</li><li>Negotiate contracts, service level agreements (SLAs), and commercial terms with technology vendors and service providers.</li><li>Monitor vendor performance to ensure compliance with contractual obligations and service expectations.</li></ul><p><strong>Leadership &amp; Stakeholder Engagement</strong></p><ul><li>Lead, mentor, and develop a high-performing IT team while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>Partner with executive leadership and department heads to understand business requirements and translate them into technology solutions.</li><li>Provide regular updates and strategic recommendations to senior management regarding IT performance, risks, and opportunities.</li><li>Promote effective communication between IT and business stakeholders across the Group.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and evaluate contracts, lead times, and pricing matrices with the core electrical and smart-device manufacturers in China. Monitor global raw material costs (like copper, plastics, and electronics components) to negotiate better terms and anticipate price fluctuations. Align purchase orders with sales forecasts and upcoming B2B project timelines to ensure manufacturing schedules in China match Saudi market demands. Direct and optimize the shipping pipeline (mainly ocean freight) from Chinese ports to Saudi ports (such as King Abdulaziz Port in Dammam). Track and optimize container capacity, freight rates, demurrages, and customs duties to maintain healthy product profit margins. Ensure all imported electrical items, lighting, and smart switches comply with Saudi standards Analyze historical sales data, B2B pipeline projections, and seasonality to predict exact stocking needs for over 5,000 active SKUs. Lead the Sales and Operations Planning (S&amp;OP) process, acting as the bridge between the Sales/Project teams and Procurement to prevent stockouts or dead stock. Balance the inventory holding costs against service levels, implementing dynamic reorder points and safety stock formulas. Oversee the structural logistics network, ensuring smooth replenishment pipelines between the central Dammam hub, the upcoming Jeddah branch, and the main corporate divisions. Establish strict Service Level Agreements (SLAs) for delivering electrical materials directly to large-scale project construction sites on time and in full (OTIF). Optimize the company's internal distribution vehicles or manage third-party logistics (3PL) transport providers to ensure cost-effective regional distribution. Oversee the integration of Supply Chain modules within the ERP system, connecting purchasing, inventory tracking (WMS), sales orders, and financial data. Track, analyze, and present high-level supply chain metrics (e.g., Inventory Turnover Ratio, Cash-to-Cash Cycle Time, Supplier Lead Time Accuracy) to senior corporate leadership.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Degree from a reputable university. Minimum of 15 years' relevant experience. Successful track of cost saving initiatives and digital transformation. Fluency in English is a must.</p><p></p></section>

<ul><li><p></p></li></ul><ul><li><p>Coordinate internal resources and third parties/vendors for the flawless execution of projects</p></li><li><p>Ensure that all projects are delivered on-time, within scope and within budget</p></li><li><p>Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility</p></li><li><p>Ensure resource availability and allocation</p></li><li><p>Develop a detailed project plan to monitor and track progress</p></li><li><p>Manage changes to the project scope, project schedule and project costs using appropriate verification techniques</p></li><li><p>Measure project performance using appropriate tools and techniques</p></li><li><p>Report and escalate to management as needed</p></li><li><p>Manage the relationship with the client and all stakeholders</p></li></ul><p></p><p></p>

<ul><li><p>We Are Hiring | Social Media Specialist</p></li><li><p></p></li><li><p>Responsibilities</p></li></ul><ul><li><p>- Assist in developing and executing organic and paid social media plans aligned with marketing objectives.</p></li><li><p>- Create and manage monthly content calendars.</p></li><li><p>- Coordinate with content creators and designers to produce engaging social media content.</p></li><li><p>- Support content creation across different formats, including posts, reels, stories, and videos.</p></li><li><p>- Monitor social media performance and prepare regular reports on key metrics.</p></li><li><p>- Conduct competitor analysis and stay updated with social media trends.</p></li><li><p>- Engage with online communities and support brand presence across social platforms.</p></li><li><p>- Collaborate with content writers, designers, media buyers, and other team members to achieve campaign goals.</p></li></ul><p></p><p></p>

<ul><li>&nbsp;Plan and execute offline marketing campaigns, in-store activations, offers, and events.&nbsp;</li><li>&nbsp;Ensure consistent brand identity and visual merchandising standards across all branches.&nbsp;</li><li>&nbsp;Coordinate with suppliers and business partners to support marketing collaborations.&nbsp;</li><li>Analyze customer behavior, campaign results, and service quality to improve performance.&nbsp;</li><li>Lead the offline marketing team and follow up on execution across branches.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Quality Management</strong></p><ul><li>Develop and implement unified quality policies and procedures across the group</li><li>Oversee ISO 9001 and ISO 14001 certifications for all factories and subsidiaries</li><li>Conduct periodic quality audits across all company sites</li><li>Lead continuous improvement initiatives in production lines and service operations</li><li>Manage and coach the Business Excellence Specialist</li><li>Prepare consolidated group-level performance reports for the CPCO</li></ul><p><strong>Internal Audit</strong></p><ul><li>Plan and execute annual internal audit programs across all subsidiaries</li><li>Assess compliance with internal policies, procedures, and regulatory requirements</li><li>Identify operational, financial, and compliance risks and report to the CPCO</li><li>Follow up on corrective actions and verify effective implementation</li><li>Maintain audit documentation, findings log, and closure records</li><li>Coordinate with external auditors when required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Engineering or Management (required)</li><li>5+ years of experience in quality management and auditing, including manufacturing environments</li><li>ISO Lead Auditor certification is required</li><li>CIA or internal audit experience is a strong advantage</li><li>Experience across multi-entity or group-level organizations is preferred</li><li>Strong analytical, communication, and leadership skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Release Management is responsible for: Coordinating releases and leading go/no-go decisions based on quality assurance, testing outcomes, and overall readiness criteria. Ensuring quality and security sign-off across staging and production environments, including validation of test results, defect status, performance metrics, and penetration testing outcomes. Executing production validation activities (including smoke testing and cross-domain validation across infrastructure, data, and workplace systems) and managing rollback procedures where required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 5 7 years of relevant professional experience in a similar role. Prior experience in the Banking and/or FinTech sector is mandatory.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Determining exactly what is subject to the standard 14% VAT versus what qualifies for tax exemptions or schedule taxes. Managing VAT on imported digital services from non-resident suppliers (like global hotel beds or international tech platforms) where company must account for and settle the VAT locally. Maximizing the recovery of input VAT on corporate expenses, especially given recent major updates to the Egyptian VAT Law which restructured standard deductions and schedule taxes. Ensuring every single corporate booking voucher, cancellation, and transaction is instantly pushed to the ETA portal in real-time. Ensuring monthly employee payroll taxes, social insurance, and the mandatory 0.25% comprehensive health insurance contribution are seamlessly calculated and submitted. Preparing and filing the annual corporate tax return based on Egypt s 22.5% standard tax rate on net profits. Managing 1% to 5% withholding taxes on local vendor payments, as well as handling the 20% WHT on foreign service payments unless mitigated. Ensuring any transactions, management fees, or bookings are priced to prevent tax disputes from authorities. Utilizing the tax treaty to optimize corporate tax structures and prevent dual-taxation on cross-border corporate services. Serving as the primary point of contact for external tax auditors and government tax inspectors. Drafting defense files, lodging appeals against arbitrary tax estimations, and actively settling historic tax disputes using the government's newly modernized, business-friendly dispute resolution frameworks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor degree in business administration or relevant major from a reputable university. Minimum 10 years of experience preferably from travel agencies, hotel chains, premium transport or big 4 accounting firms. Strong negotiation and communication skills. Excellent command of English.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >About this Role</span></p><p>We are seeking a highly experienced delivery professional to take full accountability for leading medium to large, complex cross-functional business and technology initiatives. This role is responsible for the full lifecycle of delivery from initiation through execution to value realisation ensuring alignment with strategic objectives and measurable business outcomes. The individual will play a critical role in maintaining governance standards, driving stakeholder alignment, and ensuring financial and operational success across programmes.</p><p>What you ll do</p><ul><li>Lead the end-to-end delivery of complex cross-functional projects, ensuring alignment with agreed scope, timelines, budgets, and quality expectations</li><li>Define and manage project plans, including scope, schedules, resources, financials, and governance frameworks</li><li>Own financial performance, including budgeting, forecasting, cost control, and benefits tracking to deliver committed value</li><li>Identify, assess, and mitigate risks, issues, and dependencies proactively to maintain delivery continuity</li><li>Monitor delivery performance against milestones and success measures; implement corrective actions as required</li><li>Establish governance structures and ensure transparent reporting, maintaining compliance with financial and regulatory standards</li><li>Engage and influence senior stakeholders to support decision-making, resolve challenges, and maintain delivery progress</li><li>Lead cross-functional teams and external partners, ensuring effective transition into business-as-usual operations with defined success measures</li></ul><p>Who you are</p><ul><li>Extensive experience in end-to-end project or programme delivery within complex environments</li><li>Strong capability in governance, risk management, and maintaining robust delivery controls</li><li>Skilled in change management and driving adoption across diverse stakeholder groups</li><li>Knowledgeable in value realisation, benefits tracking, and performance reporting</li><li>Experienced in Agile, SAFe, or hybrid delivery approaches</li><li>Proficient in financial management, budgeting, forecasting, and portfolio alignment</li><li>Familiar with contract, commercial, and financial control practices</li><li>Understanding of service transition, operational readiness, and delivery metrics</li><li>Awareness of AI/GenAI applications within project delivery contexts</li><li>Demonstrates leadership, stakeholder influence, and effective communication at senior levels</li><li>Strong decision-making ability, accountability, and conflict resolution capabilities</li><li>Experience within telecommunications, digital transformation, or large-scale technology delivery environments</li><li>Holds or is working towards relevant certifications such as PMP , PRINCE2 , or Agile frameworks</li><li>Familiarity with delivery tools such as MS Project, Jira, Planview, Clarity, or ServiceNow</li><li>Experience with financial tracking and reporting tools such as SAP, Excel, or Power BI</li></ul><p>Not a Perfect Fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to lead high-impact, complex transformation initiatives across global markets</li><li>Exposure to senior stakeholders and strategic decision-making environments</li><li>A collaborative and inclusive working culture with strong emphasis on ethical practices</li><li>Professional growth towards enterprise portfolio leadership and strategic programme governance</li><li>Access to advanced tools, methodologies, and global best practices in delivery excellence</li></ul><p>What skills you will learn</p><ul><li>Advanced programme and portfolio governance techniques</li><li>Strategic financial management and benefits realisation methodologies</li><li>Stakeholder engagement and executive-level communication</li><li>Application of Agile, hybrid delivery, and AI-enabled project management practices</li><li>Cross-functional leadership within multinational and multi-partner environments</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive experience in end-to-end project or programme delivery within complex environments</li><li>Strong capability in governance, risk management, and maintaining robust delivery controls</li><li>Skilled in change management and driving adoption across diverse stakeholder groups</li><li>Knowledgeable in value realisation, benefits tracking, and performance reporting</li><li>Experienced in Agile, SAFe, or hybrid delivery approaches</li><li>Proficient in financial management, budgeting, forecasting, and portfolio alignment</li><li>Familiar with contract, commercial, and financial control practices</li><li>Understanding of service transition, operational readiness, and delivery metrics</li><li>Awareness of AI/GenAI applications within project delivery contexts</li><li>Demonstrates leadership, stakeholder influence, and effective communication at senior levels</li><li>Strong decision-making ability, accountability, and conflict resolution capabilities</li><li>Experience within telecommunications, digital transformation, or large-scale technology delivery environments</li><li>Holds or is working towards relevant certifications such as PMP , PRINCE2 , or Agile frameworks</li><li>Familiarity with delivery tools such as MS Project, Jira, Planview, Clarity, or ServiceNow</li><li>Experience with financial tracking and reporting tools such as SAP, Excel, or Power BI</li></ul><p></p></section>

<ul><li>Project Execution &amp; Management</li><li>Manage and supervise all site construction activities from project initiation through commissioning and handover.</li><li>Develop and implement construction execution plans and site strategies.</li><li>Monitor project progress against approved schedules and milestones.</li><li>Coordinate activities among contractors, subcontractors, consultants, and suppliers.</li><li>Ensure proper allocation and utilization of manpower, equipment, and materials.</li><li>Civil Works Management</li><li>Supervise excavation, foundations, concrete structures, roads, drainage systems, and architectural works.</li><li>Ensure compliance with approved drawings, specifications, and quality standards.</li><li>Monitor productivity and resolve technical issues related to civil construction activities.</li><li>Steel Structure Management</li><li>Oversee fabrication, delivery, erection, alignment, and inspection of steel structures.</li><li>Ensure compliance with approved shop drawings and erection procedures.</li><li>Coordinate structural inspections and quality control requirements.</li><li>MEP Management</li><li>MEP Management</li><li>Supervise installation of mechanical, electrical, plumbing, fire fighting, HVAC, compressed air, and utility systems.</li><li>Coordinate MEP activities with civil and structural works to avoid conflicts and delays.</li><li>Monitor testing, commissioning, and system handover activities.</li><li>Planning &amp; Cost Control</li><li>Review construction schedules and recovery plans when required.</li><li>Monitor project costs and identify opportunities for cost optimization.</li><li>Review contractors' progress reports and productivity performance.</li><li>Participate in budget control and forecasting activities.</li><li>Quality Management</li><li>Ensure implementation of project Quality Management Plan.</li><li>Review inspection and test plans (ITPs) and quality documentation.</li><li>Coordinate with QA/QC teams to ensure compliance with project requirements.</li><li>Ensure timely closure of NCRs and corrective actions.</li><li>HSE Management</li><li>Enforce Health, Safety, and Environmental (HSE) standards across the project.</li><li>Conduct regular site inspections and safety reviews.</li><li>Ensure compliance with company policies and local regulations.</li><li>Lead incident investigations and implement corrective actions.</li><li>Stakeholder Coordination</li><li>Act as the primary construction interface with clients, consultants, contractors, and authorities.</li><li>Participate in progress meetings and provide regular project status reports.</li><li>Manage technical and commercial issues affecting construction activities.</li><li>Commissioning &amp; Handover</li><li>Coordinate pre-commissioning and commissioning activities.</li><li>Ensure completion of punch lists and project close-out requirements.</li><li>Support final handover documentation and client acceptance processes.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To manage the first level technical support of all the HR systems (e.g. Performance Management, Taleo Recruitment, and Oracle) for all employees to ensure that all provided services are within the acceptable standards and ensure work continuity. In addition, review all the created/uploaded data to ensure having accurate and reliable data and mitigate risk.</p><p>Key accountabilities:</p><p>HR Systems Support</p><ul><li>Manage the quality of service delivered to the end-user and ensure that the pending cases are closed in a timely manner to ensure employee satisfaction.</li><li>Ensure that the data create/uploaded in the HR systems are aligned with the latest approved structure and ensure that all the relevant approvals are in place to ensure quality of data.</li><li>Ensure that all employees related data and HR records are updated on the HR system (oracle EBS, performance management system, Taleo).</li><li>Consolidate the conducted testing outcome of any developed application in alignment with the relevant HR stakeholder to ensure proper implementation of the newly developed solution.</li><li>Conduct regular training, awareness sessions, and briefings to the team on new changes and deployments that may enhance the team s productivity and efficiency.</li><li>Supervise the performance management cycle on oracle system end-to-end to ensure that the system is functioning properly from the technical perspective.</li><li>Manage the leaves framework module to ensure an efficient absence management process by making sure that all the relevant data is obtained from the relevant teams (SOC team &amp; Corporate Services), by reviewing the processed data, and sending the appropriate communication to the employees.</li><li>Review the Status Monitor on Oracle &amp; Taleo systems in order to ensure that all errors are resolved or take the required action to escalate the issue to the second level of support if needed.</li><li>Supervise the HR systems and applications projects coordination in terms of following up on HR stakeholders to ensure that milestones target dates are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree of Commerce, Business Administration, Accounting, or its equivalent is required</p><p>Minimum 4 5 years of experience in the Information Services Industry</p><p>Skills</p><ul><li>Very good command of English &amp; Arabic languages</li><li>Time management &amp; Team work skills</li><li>Communication skills</li><li>Writing, Reporting &amp; Analysis Skills</li><li>Delivering results &amp; meeting customer expectations</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who we are</p><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p><p>About this Role</p><p>We are seeking a skilled IT project delivery professional to lead end-to-end delivery of large-scale projects, ensuring successful execution from feasibility through to closure. The role focuses on driving collaboration across cross-functional teams, maintaining alignment with timelines and quality standards, and delivering measurable outcomes that support organisational objectives.</p><p>What you ll do</p><ul><li>Coordinate cross-functional teams to ensure alignment on project requirements, timelines, and milestones.</li><li>Facilitate regular interactions with project stakeholders to identify, track, and resolve issues effectively.</li><li>Oversee project deliverables and ensure adherence to defined quality standards and methodologies.</li><li>Develop and maintain project communication plans, ensuring clarity and transparency across stakeholders.</li><li>Prepare and present status reports, consolidating insights from data analysis and project updates.</li><li>Manage change requests, ensuring all stakeholders understand impacts on timelines and budgets.</li><li>Support development of user documentation, training materials, and handover processes to ensure smooth implementation.</li><li>Monitor client satisfaction and secure acceptance of deliverables during and after project completion.</li><li>Conduct post-project evaluations to identify lessons learned and improvement opportunities.</li></ul><p>What's in it for you</p><ul><li>Opportunity to work on high-impact, large-scale IT and transformation projects.</li><li>Exposure to global stakeholders and cross-market collaboration.</li><li>A dynamic environment that encourages innovation, continuous improvement, and knowledge sharing.</li><li>Opportunities to expand expertise in cloud services, ERP systems, and enterprise project delivery.</li></ul><p>What skills you will learn</p><ul><li>Advanced stakeholder management and communication across global teams.</li><li>End-to-end project lifecycle management using industry-standard methodologies.</li><li>Change management and risk mitigation strategies in complex environments.</li><li>Practical exposure to cloud technologies (e.g., Azure, O365) and enterprise system implementation.</li><li>Continuous improvement and post-project evaluation techniques.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are</p><ul><li>Demonstrated experience (typically 6 8 years) delivering large-scale IT or ERP projects or programmes.</li><li>Proven ability to lead diverse project teams and deliver outcomes within agreed timelines.</li><li>Strong understanding of established project delivery methodologies and frameworks.</li><li>Experience managing budgets and overseeing complex project environments.</li><li>Familiarity with ERP implementation and infrastructure or construction-related projects.</li><li>Educational background in a relevant field (bachelor s or master s degree).</li><li>Professional certification such as PMP is advantageous.</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p></p></section>

<p><strong>HR Service Delivery &amp; Lifecycle Administration</strong></p><ul><li>Oversee day-to-day HR operations covering onboarding, contracts, transfers, promotions, leave management, and offboarding.</li><li>Ensure all employee transactions are processed accurately and within defined service-level agreements (SLAs).</li><li>Manage the maintenance of employee records and personnel files, ensuring accuracy, confidentiality, and audit-readiness.</li><li>Act as an escalation point for complex employee queries and operational issues.</li></ul><p><strong>Process, Systems &amp; Data</strong></p><ul><li>Standardize, document, and continuously improve HR processes, workflows, and standard operating procedures.</li><li>Maintain HRIS data integrity, oversee data entry quality, and lead periodic data audits and clean-up.</li><li>Support HRIS configuration, automation initiatives, and digital transformation of HR services.</li><li>Generate HR operational reports, dashboards, and headcount/workforce analytics for management.</li></ul><p><strong>Compliance &amp; Governance</strong></p><ul><li>Ensure HR operations comply with prevailing labor law, social insurance, and statutory requirements.</li><li>Maintain and enforce HR policies and procedures, supporting internal and external audits.</li><li>Manage relationships with relevant government authorities and external service providers as required.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Supervise, coach, and develop the HR operations team, setting objectives and reviewing performance.</li><li>Allocate workload, monitor productivity, and foster a culture of accuracy and service orientation.</li><li>Partner with HR Business Partners, Talent, Total Rewards, and Finance to ensure seamless service delivery.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Finance Operations Analyst to support core accounting and financial processes across multiple workstreams within the Finance Operations function. This role offers flexibility, enabling the individual to gain exposure to various financial areas through rotation based on business needs, ensuring a well-rounded understanding of financial operations and controls. What you ll do Manage Fixed Assets accounting, including capitalisation, transfers, and disposals Perform bank reconciliations and resolve reconciling items in a timely manner Handle GR/IR (Goods Received / Invoice Received) reconciliations and clearance activities Conduct foreign exchange (Forex) analysis and reporting, monitoring currency fluctuations and impacts Support intercompany reconciliation and matching to ensure alignment across entities Process and record Travel &amp; Expenses (T&amp;E) transactions accurately Record and reconcile payroll accounting entries Perform invoice postings in compliance with accounting standards Support payments processing and associated financial controls Contribute to group reporting certifications, ensuring data accuracy and compliance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Finance, Accounting, or a related field</p><p>0 3 years of experience in financial operations or accounting roles</p><p>Proficiency in Microsoft Excel and SAP</p><p>Strong problem-solving and reconciliation capabilities</p><p>High attention to detail with a structured and analytical approach</p><p>Ability to manage multiple tasks and adapt to different workstreams</p><p>Strong communication and collaboration skills</p><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Technical Delivery Project Lead to drive the end-to-end delivery of complex UK IT portfolio initiatives funded through CAPEX investment. This role focuses on mobilising, shaping, designing, and delivering technology-enabled transformation projects across multiple systems and stakeholders. You will play a key role in managing high-complexity programmes, ensuring delivery aligns with governance frameworks, business objectives, and quality standards.</p><p>What you ll do</p><ul><li>Manage end-to-end delivery of assigned projects, from business case creation to transition into IT operations</li><li>Lead the mobilisation, shaping, and design phases, ensuring alignment with business goals and delivery standards</li><li>Plan, structure, and manage complex project roadmaps, including dependencies, resources, and critical paths</li><li>Develop and manage detailed project and programme plans using structured delivery methodologies</li><li>Build strong relationships with stakeholders, suppliers, and cross-functional delivery teams</li><li>Facitate stakeholder engagement, communication plans, and alignment throughout the project lifecycle</li><li>Manage project budgets, cost estimations, and financial tracking, including CAPEX governance</li><li>Monitor and control delivery performance, ensuring projects are delivered on time, within scope, and within budget</li><li>Lead cross-functional teams across multiple geographies, including internal teams, system integrators, and third parties</li><li>Drive transformation initiatives involving technical change and business process improvements</li><li>Ensure compliance with Vodafone delivery governance and methodologies</li><li>Identify measurable outcomes, success factors, and KPIs for project delivery</li><li>Create and maintain stakeholder maps and communication strategies</li><li>Forecast and manage resource demand across the project lifecycle</li><li>Support continuous improvement and optimisation of delivery practices</li></ul><p>Who you are</p><ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience in managing end-to-end delivery of complex ICT or technology projects</li><li>Strong understanding of software development and application delivery lifecycles</li><li>Experience in delivering transformation and technical change initiatives</li><li>Skilled in managing cross-functional and cross-cultural teams</li><li>Strong leadership capabilities, with the ability to guide, support, and influence teams in a matrix environment</li><li>Proven ability to manage multiple programmes or projects simultaneously</li><li>Background in telecommunications or network environments</li><li>Professional certification such as PRINCE2 Practitioner or PMP</li><li>Strong financial understanding, including budgeting, capitalisation, and profit and loss principles</li><li>Excellent communication and stakeholder engagement skills, with the ability to work effectively across all levels</li><li>Ability to quickly build technical understanding across diverse domains</li><li>Proficiency in Microsoft tools including Excel, PowerPoint, Visio, and Project</li><li>Strong organisational, planning, and problem-solving skills with attention to detail</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to lead large-scale transformation projects within Vodafone s UK IT portfolio</li><li>Exposure to senior stakeholders and strategic initiatives across multiple domains</li><li>Experience working in a complex, multi-vendor and global delivery environment</li><li>Professional growth through ownership of end-to-end delivery and governance</li><li>Collaborative environment focused on innovation, continuous improvement, and delivery excellence</li></ul><p>What skills you will learn</p><ul><li>Advanced project and programme delivery within large-scale enterprise environments</li><li>Financial and CAPEX governance in technology projects</li><li>Stakeholder management across senior leadership and cross-functional teams</li><li>Complex dependency management and transformation planning</li><li>Application of structured delivery methodologies and governance frameworks</li><li>Leadership and collaboration across geographically distributed teams</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience in managing end-to-end delivery of complex ICT or technology projects</li><li>Strong understanding of software development and application delivery lifecycles</li><li>Experience in delivering transformation and technical change initiatives</li><li>Skilled in managing cross-functional and cross-cultural teams</li><li>Strong leadership capabilities, with the ability to guide, support, and influence teams in a matrix environment</li><li>Proven ability to manage multiple programmes or projects simultaneously</li><li>Background in telecommunications or network environments</li><li>Professional certification such as PRINCE2 Practitioner or PMP</li><li>Strong financial understanding, including budgeting, capitalisation, and profit and loss principles</li><li>Excellent communication and stakeholder engagement skills, with the ability to work effectively across all levels</li><li>Ability to quickly build technical understanding across diverse domains</li><li>Proficiency in Microsoft tools including Excel, PowerPoint, Visio, and Project</li><li>Strong organisational, planning, and problem-solving skills with attention to detail</li></ul><p></p></section>