Operation Manager Jobs in Egypt

About Bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>Job Code:<br>Incremental 2026OPER-149<br><br>About the Role:<br>We are looking for an experienced Labor Transportation Manager to lead the end-to-end employee transportation operation across multiple company locations.<br><br>The role will oversee transportation services for 2,000–3,000 employees, ensuring safe, reliable, efficient, and cost-effective transportation aligned with business and workforce requirements. The role will also be responsible for transportation planning, route optimization, supplier management, service quality, and cost control across all locations and shifts.<br>Job Responisbilities :<br><br>Lead and manage the end-to-end employee transportation operation across multiple locations and shifts Develop transportation plans based on workforce size, employee locations, shift patterns, and operational requirements Manage transportation services for 2,000–3,000 employees, ensuring adequate capacity and reliable coverage Plan and optimize routes, pickup points, schedules, and vehicle allocation to maximize efficiency and service quality Source, evaluate, onboard, and manage transportation suppliers and vendors Negotiate commercial terms, rates, contracts, and service agreements with transportation providers Establish clear SLAs, KPIs, and performance standards for all transportation suppliers Monitor supplier performance and ensure compliance with agreed service levels, taking corrective action when required Track and analyze key transportation metrics including on-time performance, trip completion, vehicle utilization, coverage, complaints, and cost per trip/employee Identify and implement opportunities for route optimization, capacity improvement, operational efficiency, and cost reduction Develop and manage the transportation budget, ensuring effective cost control and resource utilization Partner closely with Operations, HR, Finance, Facilities, and other stakeholders to ensure transportation plans support business needs Manage transportation incidents, service disruptions, employee complaints, and emergency transportation requirements Ensure all transportation providers comply with company policies, safety standards, legal requirements, and contractual obligations Develop contingency and business continuity plans to minimize the impact of transportation disruptions Drive continuous improvement initiatives to enhance service reliability, operational efficiency, employee experience, and cost effectiveness Lead, coach, and develop the transportation team, ensuring clear accountability and strong operational execution<br><br><br><br><br>Requirements : <br><br>5+ years of experience in Employee Transportation, Transportation, Fleet, Logistics, or a related field Proven experience managing large-scale employee transportation operations across multiple locations Experience managing transportation services for a large workforce, preferably 2,000+ employees Strong experience in vendor sourcing, supplier management, negotiation, and contract management Strong knowledge of route planning, transportation operations, capacity planning, and fleet utilization Proven experience in budget management and transportation cost optimization Strong analytical and problem-solving skills with the ability to make data-driven decisions Excellent negotiation, communication, and stakeholder management skills Strong leadership skills with experience managing and developing teams<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Oversee and support A/V operations across assigned hotels, resorts, convention centers, and event venues.<br> Establish and maintain regional operational standards, policies, and best practices.<br> Conduct regular site visits and operational audits to ensure service excellence and compliance.<br> Ensure successful planning and execution of meetings, conferences, weddings, exhibitions, and corporate events.<br> Support property teams with complex technical requirements and event production needs.<br> Standardize event technology processes and workflows across the region.<br> Recruit, train, coach, and mentor property-based A/V managers and technical teams.<br> Develop training programs focused on technical skills, customer service, safety, and operational excellence.<br> Build strong relationships with hotel leadership teams, event planners, corporate clients, and venue partners.<br> Oversee regional inventory management and asset utilization.<br> Ensure proper maintenance, repair, and replacement of A/V equipment.<br> Ensure compliance with company policies, safety regulations, and hospitality industry standards.<br> Conduct safety audits and risk assessments.</p> <h4>Qualifications</h4> <ul> <li>Minimum 5 years of experience in audio visual, event technology, or hospitality operations.</li> <li>Minimum 3 years in a supervisory or management role.</li> <li>Experience supporting multiple hospitality venues or regional operations is preferred.</li> <li>Strong background in hotel, resort, convention center, or conference venue operations.</li> <li>Professional audio systems</li> <li>Video presentation and display technologies</li> <li>Lighting and stage production systems</li> <li>Video conferencing and hybrid event platforms</li> <li>Event networking infrastructure</li> <li>Digital signage and content management systems</li> <li>Event production software and scheduling tools</li> </ul> <h4>Additional information</h4> <p>The Audio Visual (A/V) Manager u2013 Regional Office is responsible for providing strategic leadership, operational oversight, and technical support for audio-visual and event technology services across multiple hospitality properties within the region. This role ensures consistent service standards, operational efficiency, technology innovation, and revenue growth while supporting hotel-based A/V teams in delivering exceptional guest and client experiences.<br> The A/V Manager serves as the primary regional resource for event technology operations, team development, equipment management, and client satisfaction, working closely with property management, sales teams, event planners, and technical staff.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Responsibilities Operational Management: Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams. Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests. Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction. Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><p>Team Leadership: Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures. Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance. Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction. Set performance expectations, provide coaching and support, and recognize team achievements.</p><p>Guest Experience &amp; Satisfaction: Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience. Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience. Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction. Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay. Monitor guest feedback and consistently work towards improving the overall guest experience.</p><p>Revenue Generation &amp; Upselling: Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates. Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue. Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><p>Inventory &amp; Stock Control: Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner. Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service. Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><p>Staffing &amp; Scheduling: Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours. Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards. Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met. Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards. Support the development of team members, creating opportunities for growth and promoting internal talent.</p><p>Menu Planning &amp; Quality Control: Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences. Ensure the quality and presentation of food and beverages meet the hotel s high standards before being sent to the guest room. Maintain strict hygiene and food safety standards within the in-room dining service. Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><p>Health, Safety &amp; Compliance: Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department. Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards. Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas. Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><p>Collaboration with Other Departments: Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services. Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><p>Administrative &amp; Reporting: Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results. Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs. Maintain accurate records of inventory, sales, payroll, and employee attendance. Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Strong understanding of food and beverage trends, menu development, and service excellence.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p></p></section>

Role Description The Retail Store Manager at Lilly Home is a full-time, on-site role based in Cairo, Egypt. The person in this role oversees daily store operations, including opening and closing procedures, merchandising, inventory control, and adherence to company policies. They lead and coach store staff, set performance expectations, schedule shifts, and ensure high standards of customer service on the sales floor. The Retail Store Manager monitors sales performance, implements promotional activities, and maintains accurate reporting of store results. They also ensure loss prevention measures are followed, handle customer escalations, coordinate with central management and the warehouse, and maintain a clean, safe, and welcoming store environment. Qualifications Customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to create positive in-store experiences. Strong Communication skills for interacting with customers, coaching team members, and collaborating with management. Store Management experience, including supervising staff, managing inventory, and overseeing daily retail operations. Knowledge of Retail Loss Prevention practices to safeguard merchandise and minimize shrinkage. Prior experience in retail, preferably in home goods or textiles, and familiarity with POS systems and basic sales reporting. Proven leadership skills, including team building, problem-solving, and decision-making under pressure. Ability to work on-site in Cairo, Egypt, with flexibility for weekends, holidays, and peak business periods. Relevant education in Business, Retail Management, or a related field is beneficial; equivalent experience will also be considered.

Senior Sales Account Manager We're looking for a dynamic Senior Sales Account Manager to join our team and drive business growth by managing strategic enterprise accounts, acquiring new customers, and delivering innovative technology solutions.<br>Key Responsibilities<br>- Manage and grow a portfolio of enterprise and strategic accounts.- Identify and acquire new business opportunities.- Manage the full sales cycle, from prospecting to contract closure.- Recommend tailored technology solutions based on customer needs.- Prepare and deliver proposals, quotations, presentations, and tenders.- Collaborate with Presales, Technical, Marketing, Finance, and Operations teams.- Drive account growth through cross-selling and upselling opportunities.- Maintain an accurate sales pipeline and revenue forecast using CRM.- Negotiate commercial agreements and achieve assigned sales targets.- Monitor market trends and identify new business opportunities.- Ensure exceptional customer experience throughout the sales lifecycle.<br>Qualifications<br>- Bachelor's degree in Business, Marketing, IT, Computer Science, Engineering, or a related field.- 4–6 years of experience in Sales, Account Management, Business Development, or B2B Technology Sales.- Proven track record of achieving sales targets and driving business growth.- Experience selling enterprise technology solutions, including Software, Cloud, Cybersecurity, IT Infrastructure, Hardware, or Managed Services.- Strong communication, negotiation, presentation, and relationship management skills.<br>???? If you're passionate about technology sales and building long-term client relationships, we'd love to hear from you! Apply now by sending your CV to: Alaa_yasser@prosoft.com.eg<br>Best of luck ????

Account Manager (Egypt Market) <br>We are looking for a motivated and driven Account Manager to join the Imploy team. If you are passionate about connecting talent with opportunity and want to grow your career in a fast-paced environment, this role is for you.<br>You will be responsible for managing client relationships and driving business growth within the Egyptian market.<br>Key Responsibilities <br>Manage Client Accounts: Build and maintain strong relationships with our clients in Egypt to ensure long-term satisfaction. Business Development: Proactively identify new opportunities and grow our client base in the local market. Support Hiring Needs: Work closely with clients to understand their hiring requirements and help them find the right talent from our pool. Process Management: Manage the day-to-day communication and operations for your assigned accounts.<br>Qualifications <br>Experience: 1–2 years of experience in sales, account management, or business development. Fresh Graduates: We highly encourage fresh graduates with a strong drive for sales and relationship-building to apply. Market Focus: A solid understanding of the local business landscape in Egypt. Skills: Excellent communication, negotiation, and organizational skills. Mindset: A proactive, results-oriented attitude with a hunger to learn and grow.<br>Why Join Imploy? <br>You will be part of a dynamic team shaping the future of recruitment in Egypt. We provide a supportive environment where you will gain hands-on experience in corporate acquisition and talent management while working directly with regional clients.

This is a full-time on-site role in Cairo for a National Modern Trade Sales Manager at Sky Healthy Food. The Sales Manager will be responsible for trade sales, customer service, sales management, and business development activities on a national level.<br>Job Responsibilities: Prepare the Modern Trade sales strategy & growth plans in line with business strategy Manage the entire sales cycle from prospection to successful closure. Build strong relationships with key accounts. Align and execute trade marketing and trade promotions interventions with the modern trade sales strategy and overall business strategy. Coordinate with other teams to ensure smooth delivery of products and services. Implement sales and marketing strategies to achieve sales targets. Service and maintain current accounts. Prepare weekly and monthly client reports. Manage Accounts receivables, Responsible for debt collection and resolve all long outstanding debts Resolve customer's trade issues, complaints and operational matters. Manage and review outstation outlets through frequent market visit and liaising with local Sales Management Possess trade & operations knowledge in modern trade<br>Qualifications:Bachelor's degree in business administration, Marketing, or a related field Experience: 12-15 years + experience in FMCG category, preferably Food Ingredients with strong experience in National modern trade channel & A Class MT outlets/ retail Skills: Communications- Leadership-Analytical Thinking-Customer Satisfaction Certifications: Sales & Marketing Advanced Certificates<br><br>• 5+ years of work experience with Class A• 10+ years of work experience with Modern Trade

Company Description<br> Rayman Consulting & Recruiting is a rapidly expanding national consulting firm specializing in Sales Planning, Human Resources, and recruitment services. Known for delivering tailored strategies and solutions, the company partners with businesses across diverse industries to achieve their goals. Rayman Consulting & Recruiting is dedicated to fostering growth and operational excellence for its clients and employees alike.<br> Role Description<br> This is a full-time, on-site Sales Manager (Cement/Packed) role based in Cairo, Egypt. The Sales Manager will oversee sales operations, identify new market opportunities, build and maintain key customer relationships, and drive revenue growth. Responsibilities include developing sales strategies, leading and mentoring the sales team, managing budgets, and analyzing market trends to enhance business performance. Collaboration with internal teams to ensure the successful delivery of services is also a core part of the role.<br> Qualifications<br> Proven experience in sales management, preferably in the cement or construction materials industry Strong skills in Sales Planning, Client Relationship Management, and Market Analysis Excellent communication, negotiation, and team leadership skills Proficiency in market research and data analysis to identify opportunities and trends Ability to set and achieve sales targets and manage budgets effectively Familiarity with local markets and industry regulations in Egypt Bachelor’s degree in Business Administration, Marketing, or a related field is preferred; a Master’s degree is advantageous Fluency in Arabic and English is required

Company Description<br> Al Ghazaly Development is shaping the future of Beni Suef with modern and innovative projects designed to meet your aspirations. Our mission centers on creating a quality lifestyle that blends comfort, luxury, and smart investment opportunities. With a forward-thinking vision, we are a trusted name in creating properties that redefine contemporary living. Al Ghazaly Development is committed to delivering excellence and fostering sustainable growth for the community.<br> Role Description<br> This is a full-time, on-site role located in Beni Suef for a Sales Manager. The Sales Manager will be responsible for overseeing sales operations, developing and implementing sales strategies, and achieving company sales targets. Key responsibilities include managing a sales team, identifying and nurturing client relationships, conducting market research to identify new opportunities, and providing regular performance reports to company leadership. The role also entails training and mentoring sales representatives to ensure optimal performance and professional growth.<br> Qualifications<br> Expertise in Sales Strategy Development, Sales Planning, and Target Achievement Experience in Team Leadership, People Management, and Staff Training Strong Customer Relationship Management and Client Negotiation Skills Proficiency in Market Research and Competitive Analysis Effective Communication, Presentation, and Interpersonal Skills Proven ability to meet and exceed sales targets consistently Proficiency in CRM software or sales tracking tools Background in real estate or development industries is an advantage Bachelor’s degree in Business Administration, Marketing, or related field

People Engagement Manager – VXI Egypt (BPO Industry) Position Summary The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessary.

People Engagement Manager – VXI Egypt (BPO Industry) Position Summary<br><br>The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessar<br>y

People Engagement Manager – VXI Egypt (BPO Industry) Position Summary<br>The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessary.

<p><br></p><p>About the Role: Project Management in Translation and Localisation</p><p>As a Project Manager, you will oversee end-to-end delivery of translation and localisation projects, ensuring they run on time, within scope, and meet client expectations. You will coordinate internal teams, external linguists, and technology resources, applying strong time-management, communication, and technical skills to keep projects on track.</p><p>Key Responsibilities:</p><p>Delivery, Communication &amp; Collaboration</p><ul><li>Own project delivery from initiation to closure, ensuring milestones and deadlines are met while maintaining quality and budgetary targets.</li><li>Act as the primary point of contact for clients, vendors, and internal stakeholders providing clear, professional, and timely updates.</li><li>Plan and allocate resources effectively, scheduling linguists and reviewers, and matching skills to project needs.</li><li>Use project management and CAT tools to set up projects, manage files, track progress, and record accurate project data.</li><li>Identify, escalate, and mitigate risks and bottlenecks proactively to avoid delays and safeguard quality.</li><li>Coordinate quality assurance activities, including linguistic QA and technical checks within CAT environments when required.</li><li>Prepare proposals, costings, reports, and post-project reviews to support continuous improvement and client retention.</li></ul><p>What Success Looks Like in This Role</p><ul><li>Projects consistently delivered on schedule, within scope, and to the client's satisfaction.</li><li>Strong, trust-based relationships with clients, suppliers, and colleagues that enable smooth cooperation.</li><li>Efficient, well-documented project processes and accurate use of PM tools and CAT systems.</li><li>Regular contributions to process improvements that enhance productivity and client experience.</li></ul><p>What You'll Gain:</p><p>Development, Impact &amp; Community</p><ul><li>Opportunities for professional growth and career progression in a global, fast-growing company.</li><li>Hands-on experience managing projects that enable cross-cultural communication and international business.</li><li>A supportive, diverse team environment that values initiative and collaboration.</li><li>The chance to shape project management practices and have a direct impact on client satisfaction.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Essential Skills &amp; Qualifications</h2><ul><li>Proven technical experience working with CAT tools (e.g., Trados), project management platforms, and the MS Office suite.</li><li>Excellent command of English (written and spoken); additional languages are advantageous.</li><li>Strong teamwork skills with the ability to collaborate across time zones and with diverse cultural backgrounds.</li><li>Exceptional time-management and organisational ability able to prioritise competing tasks under tight deadlines.</li><li>Customer-focused mindset with a commitment to delivering high-quality outcomes and building lasting client relationships.</li><li>Clear and professional communicator, comfortable handling client queries, feedback, and escalations.</li><li>1-3 years experience in project management or coordination, preferably within localisation, translation, or tech-enabled services.</li></ul>

Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.

Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.

Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.

We're Hiring: Treasury Manager<br>If you have extensive experience in treasury operations, cash flow management, and banking relationships, we'd love to hear from you.<br>???? Key Responsibilities:• Manage cash flow and ensure adequate liquidity to support business operations.• Handle banking relationships and manage credit facilities.• Oversee foreign currency transactions and funding for imports.• Manage import financing and customs-related payments.• Ensure timely funding for operational and procurement requirements.• Monitor and resolve banking and financial issues efficiently.• Support tax audits and ensure financial compliance.• Optimize treasury processes to minimize penalties and delays.• Ensure compliance with financial policies and internal standards.<br>???? Requirements:• Bachelor's degree in Finance or Accounting.• 10–12 years of treasury experience.• Strong knowledge of cash flow management, liquidity planning, banking operations, and financial instruments.• Experience in risk management and treasury operations.• Excellent analytical, communication, and problem-solving skills.• Good command of English (written and spoken).

We're Hiring: Treasury Manager<br>If you have extensive experience in treasury operations, cash flow management, and banking relationships, we'd love to hear from you.<br>???? Key Responsibilities:• Manage cash flow and ensure adequate liquidity to support business operations.• Handle banking relationships and manage credit facilities.• Oversee foreign currency transactions and funding for imports.• Manage import financing and customs-related payments.• Ensure timely funding for operational and procurement requirements.• Monitor and resolve banking and financial issues efficiently.• Support tax audits and ensure financial compliance.• Optimize treasury processes to minimize penalties and delays.• Ensure compliance with financial policies and internal standards.<br>???? Requirements:• Bachelor's degree in Finance or Accounting.• 10–12 years of treasury experience.• Strong knowledge of cash flow management, liquidity planning, banking operations, and financial instruments.• Experience in risk management and treasury operations.• Excellent analytical, communication, and problem-solving skills.• Good command of English (written and spoken).

We are looking for an experienced Quality Manager to lead and manage the complete Quality function at a manufacturing facility in 10th of Ramadan City. The Quality Manager will have overall responsibility for Quality Assurance (QA), Quality Control (QC), and the company’s ISO Management Systems, ensuring that products, manufacturing processes, and company procedures consistently meet customer requirements, internal standards, and applicable ISO requirements. Key Responsibilities:Lead the overall QA & QC functions across the company. Manage and develop the Quality team, including QC Engineers, Supervisors, Inspectors, and QA personnel. Lead the implementation, certification, maintenance, and continuous improvement of ISO 9001, ISO 14001 & ISO 45001 management systems. Ensure readiness for external certification, surveillance and customer audits, and lead internal audit programs. Ensure effective incoming, in-process and final product inspection and testing. Establish and maintain quality control plans, inspection standards, testing methods, SOPs and quality procedures. Monitor product quality, rejection, scrap, rework, FPY and other key Quality KPIs. Lead Root Cause Analysis, NCRs, CAPA and problem-solving activities for internal and customer quality issues. Lead investigation and closure of customer complaints, ensuring effective corrective actions and prevention of recurrence. Ensure products comply with customer specifications, drawings and applicable standards. Work closely with Production, Planning, Maintenance, R&D, Purchasing and other departments to improve process capability and product quality. Drive a strong quality culture on the shop floor, with regular production-floor follow-up rather than managing quality only through documentation. Coordinate with customers, suppliers, auditors and certification bodies on quality-related matters.<br>Job Requirements Bachelor’s degree in Engineering, Chemist or a relevant technical discipline.8–10 years of Quality experience in manufacturing, with proven experience in a managerial or leadership capacity. Strong practical experience with Quality Assurance and Quality Control, not only ISO documentation. Strong knowledge and hands-on implementation experience with ISO 9001. Experience with ISO 14001 and ISO 45001 is highly preferred. ISO 9001 Lead Auditor certification is preferred. Strong knowledge of RCA, CAPA, SPC, internal auditing, process control and continuous improvement, Lean Six Sigma. Experience dealing with customer complaints and external/customer audits. Experience in plastics, PVC, extrusion, rubber, home appliances components or similar manufacturing industries is an advantage. Strong leadership, communication, analytical and problem-solving skills. Good command of English and Microsoft Office; ERP Odoo experience is preferred. Location: 10th of Ramadan City Industry: PVC, Rubber & Gasket Manufacturing

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Admin – Real Estate Operations will be responsible for the accurate and timely coordination of all administrative tasks related to Talabat's real estate portfolio. This includes collecting, organizing, and sharing documentation required for lease agreements, renewals, approvals, and internal compliance. The role plays a critical support function in ensuring operational continuity and audit readiness across the real estate team.<br><br>Key Responsibilities<br><br>Documentation & Record Management<br><br>Collect, verify, and organize all required documentation for new leases, lease renewals, extensions, and contract terminations. Maintain an organized digital and physical filing system for all lease-related paperwork, contracts, approval forms, and legal documents. Ensure documents are properly named, tracked, and stored in alignment with internal governance protocols.<br><br>Coordination & Communication<br><br>Coordinate with internal stakeholders (e.g., legal, finance, operations) to gather required inputs for real estate paperwork. Liaise with landlords and property managers to request or submit supporting documentation. Track the progress of document collection and flag pending items to the Real Estate Manager or Sr. Manager.<br><br>Compliance & Tracking<br><br>Ensure documentation submitted meets internal formatting, policy, and approval standards. Support the real estate team in preparing materials for internal approvals and audits. Maintain trackers for active, pending, and upcoming lease-related documentation.<br><br>Process Adherence<br><br>Follow established checklists and workflows to ensure nothing is missed in the leasing lifecycle. Assist in refining documentation workflows to improve turnaround time and reduce errors.<br><br>WHAT DID WE ORDER?<br><br>2 years of experience in administrative, operations, or real estate coordination roles. Strong organizational skills and attention to detail. Ability to manage multiple requests and deadlines simultaneously. Basic familiarity with real estate contracts is a plus. Proficiency in Microsoft Excel, Google Drive, and document management tools.