Operation Manager Jobs in Egypt
16761 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Working as part of a cross functional team, you deliver the RDQ activities required to complete Packaging Design and Packaging Deployment for Innovation/Growth projects and productivity projects across multiple geographies with an emphasis on delivering the desired consumer experience. How you will contribute With the support and guidance of a manager, you will organize and execute projects in line with RDQ, marketing and manufacturing requirements, effectively communicating status and risks. You will plan and conduct activities to generate appropriate packaging information, using sampling and supplier management, and pilot plant and factory trials in accordance with good manufacturing practice and HACCP requirements. In this role, you will plan and conduct process development activities (e.g. packaging design and specifications, packaging scale up, commissioning etc.) and help with planning and the effective use of resources, including the use of external agencies. You will also create technical reports, which will require your skills in analysis and interpretation of results that will lead to conclusions and recommendations; create and maintain accurate packaging specifications; and create intellectual property to drive our competitive advantage. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working on teams and independently with the guidance of a manager Prioritizing and managing activities Identifying problems proactively and creating and implementing solutions independently Applying fundamental technical understanding to interpret and analyze data to reach clear conclusions Communicating effectively verbally and in writing, including technical writing Putting the consumer at the heart of development activities Technical curiosity and a collaborative mindset More about this role What you need to know about this position: This position reports to the R&D Packaging Lead for MENAP & SSA. You will be part of cross-functional teams delivering Innovation, Renovation, Productivity, Quality and Sustainability efforts. You will work with product and process development, marketing, quality, procurement, finance, supply chain, suppliers, and others. What extra ingredients you will bring: Graphics/artworks: apply knowledge around the printing process to determine how it affects package performance. Effectively apply to business issues and make appropriate recommendations. Product Packaging interactions: apply knowledge of product, process, and package interactions to make material recommendations and narrow down variables during development process. Ability to work with different levels of the organization. Excellent written and oral communication skills; able to effectively communicate to all levels within the organization. Ability to get results through working with a diverse team. Demonstrated ability to prioritize and manage complexity. Executional excellence, time management and problem-solving competencies. Education / Certifications: Bachelor of Science degree in Packaging Science, Mechanical Engineering, Chemical Engineering, or related discipline. Job specific requirements: 2-3 years' experience in a packaging development role, including internship experience. Travel requirements: None Work schedule: Full-Time No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Packaging Development & Engineering Science & Engineering</p><p><strong>Desired Candidate Profile</strong></p><p>You will bring experience and knowledge in: Working on teams and independently with the guidance of a manager Prioritizing and managing activities Identifying problems proactively and creating and implementing solutions independently Applying fundamental technical understanding to interpret and analyze data to reach clear conclusions Communicating effectively verbally and in writing, including technical writing Putting the consumer at the heart of development activities Technical curiosity and a collaborative mindset What extra ingredients you will bring: Graphics/artworks: apply knowledge around the printing process to determine how it affects package performance. Effectively apply to business issues and make appropriate recommendations. Product Packaging interactions: apply knowledge of product, process, and package interactions to make material recommendations and narrow down variables during development process. Ability to work with different levels of the organization. Excellent written and oral communication skills; able to effectively communicate to all levels within the organization. Ability to get results through working with a diverse team. Demonstrated ability to prioritize and manage complexity. Executional excellence, time management and problem-solving competencies. Education / Certifications: Bachelor of Science degree in Packaging Science, Mechanical Engineering, Chemical Engineering, or related discipline. Job specific requirements: 2-3 years' experience in a packaging development role, including internship experience.</p>
<p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Working as part of a cross functional team, you deliver the RDQ activities required to complete Packaging Design and Packaging Deployment for Innovation/Growth projects and productivity projects across multiple geographies with an emphasis on delivering the desired consumer experience. How you will contribute With the support and guidance of a manager, you will organize and execute projects in line with RDQ, marketing and manufacturing requirements, effectively communicating status and risks. You will plan and conduct activities to generate appropriate packaging information, using sampling and supplier management, and pilot plant and factory trials in accordance with good manufacturing practice and HACCP requirements. In this role, you will plan and conduct process development activities (e.g. packaging design and specifications, packaging scale up, commissioning etc.) and help with planning and the effective use of resources, including the use of external agencies. You will also create technical reports, which will require your skills in analysis and interpretation of results that will lead to conclusions and recommendations; create and maintain accurate packaging specifications; and create intellectual property to drive our competitive advantage. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working on teams and independently with the guidance of a manager Prioritizing and managing activities Identifying problems proactively and creating and implementing solutions independently Applying fundamental technical understanding to interpret and analyze data to reach clear conclusions Communicating effectively verbally and in writing, including technical writing Putting the consumer at the heart of development activities Technical curiosity and a collaborative mindset More about this role What you need to know about this position: This position reports to the R&D Packaging Lead for MENAP & SSA. You will be part of cross-functional teams delivering Innovation, Renovation, Productivity, Quality and Sustainability efforts. You will work with product and process development, marketing, quality, procurement, finance, supply chain, suppliers, and others. What extra ingredients you will bring: Graphics/artworks: apply knowledge around the printing process to determine how it affects package performance. Effectively apply to business issues and make appropriate recommendations. Product Packaging interactions: apply knowledge of product, process, and package interactions to make material recommendations and narrow down variables during development process. Ability to work with different levels of the organization. Excellent written and oral communication skills; able to effectively communicate to all levels within the organization. Ability to get results through working with a diverse team. Demonstrated ability to prioritize and manage complexity. Executional excellence, time management and problem-solving competencies. Education / Certifications: Bachelor of Science degree in Packaging Science, Mechanical Engineering, Chemical Engineering, or related discipline. Job specific requirements: 2-3 years' experience in a packaging development role, including internship experience. Travel requirements: None Work schedule: Full-Time No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Packaging Development & Engineering Science & Engineering</p><p><strong>Desired Candidate Profile</strong></p><p>You will bring experience and knowledge in: Working on teams and independently with the guidance of a manager Prioritizing and managing activities Identifying problems proactively and creating and implementing solutions independently Applying fundamental technical understanding to interpret and analyze data to reach clear conclusions Communicating effectively verbally and in writing, including technical writing Putting the consumer at the heart of development activities Technical curiosity and a collaborative mindset What extra ingredients you will bring: Graphics/artworks: apply knowledge around the printing process to determine how it affects package performance. Effectively apply to business issues and make appropriate recommendations. Product Packaging interactions: apply knowledge of product, process, and package interactions to make material recommendations and narrow down variables during development process. Ability to work with different levels of the organization. Excellent written and oral communication skills; able to effectively communicate to all levels within the organization. Ability to get results through working with a diverse team. Demonstrated ability to prioritize and manage complexity. Executional excellence, time management and problem-solving competencies. Education / Certifications: Bachelor of Science degree in Packaging Science, Mechanical Engineering, Chemical Engineering, or related discipline. Job specific requirements: 2-3 years' experience in a packaging development role, including internship experience.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p>* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p> <p>*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p> <p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</p> <p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p> <p>* Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions.</p> <p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p> <p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p> <p>* Work in coordination with all departments and ensure the flow of necessary information.</p> <p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p> <p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p> <p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p> <p>* Walk agency representatives and potential guests around the facility.</p> <p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p> <p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</p> <p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p> <p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p> <p>* Support hotel sales. Is authorised to sell charged services.</p> <p>* Take part in the Emergency Response Teams.</p> <p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p> <p>* Respond to guest inquiry forms and all written suggestions, complaints etc</p> <p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p> <p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p> <p>* Take part in training programmes and departmental internal communication meetings.</p> <p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p> <p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p> <p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p>* Education: At least a high school diploma.</p> <p>* Experience: At least 2 years of experience in the industry.</p> <p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p> <p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p> <p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We’re looking for a <b>Senior Product Manager</b> to join Procore’s Product & Technology Team. In this role, you’ll own two of the highest-leverage problems in our customer lifecycle: getting customer data into Procore in an AI-native way, and helping customers help themselves once they're in. The primary goal of this role is to reduce the operational cost of serving customers while accelerating their time to value.</p><br><br><br><p>As a <b>Senior Product Manager, </b>you will start by leading Procore Intake, our AI-powered platform for bringing customer data into Procore. Today, every customer who wants to migrate their data hits the same wall: Procore won't accept the file they have. They download a rigid template, manually reformat their data to match it, and hope it imports on the first try. It often doesn't. The result is slower go-lives, millions in support and implementation cost, and lost deals during competitive migrations off Autodesk, Sage, and Vista.</p><br><br><p><b>Intake flips that model</b>. Instead of asking customers to learn our data format, we use AI to learn theirs. Customers upload the file they already have, Procore figures out the mapping, the customer reviews and confirms, and the data comes in. We're building this as a reusable platform, not a one-off fix, starting with the company directory and expanding across every major Procore data surface.</p><br><br><p><b>Once Intake </b>is on a strong trajectory, you will expand into owning the AI support experience: the in-app, AI-powered help that lets customers resolve issues without waiting on a human agent. The goal is direct: reduce Procore's cost to serve while making in-product support faster and better for the customer.</p><br><br><br><p>This position reports to the <b>Group Product Manager, Engagement and Adoption</b> and will be based in our <b>Cairo, Egypt</b> office. In this role, you will be supported by a dedicated, engineering and design team to execute on the vision. We’re looking for someone to join us immediately.</p><br><br><br><br>
<b>What you’ll do: </b>
<br>
<ul>
<li><p>Own Procore Intake end to end. Drive the strategy, roadmap, and execution for an AI-assisted data onboarding platform that scales across 20+ import surfaces. Start with the directory MVP (users and vendors), prove the full workflow, then expand into project execution, financial workflows, and direct integrations with the systems customers are migrating away from. </p><br><br></li>
<li><p>Build AI-native, not AI-flavored. Partner with our AI and data teams to deliver intelligent column mapping, confidence scoring, and a mapping library that gets smarter every time a customer uses it. The bar is reducing real customer effort, not adding AI for its own sake. </p><br><br></li>
<li><p>Expand into the AI support experience. Take ownership of in-app, AI-powered support. Reduce dependence on human-led support by designing experiences that resolve customer issues in the product, and measure the impact on both cost to serve and customer satisfaction. </p><br><br></li>
<li><p>Drive self-service and automation. Replace human-dependent onboarding and support workflows with product-led ones. Every flow should move a customer from stuck to productive without a meeting. </p><br><br></li>
<li><p>Be relentlessly customer-centric. Ground every decision in real signal: customer interviews, support case data, product telemetry, and sales calls. We have tens of thousands of support cases and feature requests pointing at these problems. Your job is to turn that evidence into the right product. </p><br><br></li>
<li><p>Measure what matters. Establish and own the metrics that prove impact: time to first successful import, import success rate, self-serve rate, support case deflection, cost to serve, and time from contract to first value. </p><br><br></li>
<li><p>Think in platforms. Build solutions that any Procore product team can adopt rather than rebuild. The hard parts (file staging, AI mapping, orchestration, error recovery) should be solved once and reused everywhere. </p><br><br></li>
<li><p>Collaborate across the company. Work closely with engineering, design, data science, customer success, professional services, and partner teams to ship solutions that align with Procore's broader product and business goals. </p><br><br></li>
<li><p>Experiment and iterate. Run a tight build-measure-learn loop to test hypotheses and refine both the onboarding and support experiences toward measurable outcomes. </p><br><br></li>
</ul>
<br><br><b>What we’re looking for:</b><br><ul>
<li><p>8+ years of product management experience, preferably within SaaS, B2B, or enterprise software environments.</p><br><br></li>
<li><p>Proven track record of shipping product-led growth or self-service experiences that measurably reduce time to value or cost to serve.</p><br><br></li>
<li><p>Hands-on experience building and launching AI or ML-powered product features, with a clear understanding of practical AI application.</p><br><br></li>
<li><p>Strong data-driven mindset with documented expertise in user analytics, product experimentation, and cohort analysis.</p><br><br></li>
<li><p>Deep platform thinking capabilities, with a history of building scalable solutions that apply across multiple products and use cases.</p><br><br></li>
<li><p>Technical comfort navigating data-heavy problems, including file formats, data mapping, migrations, and complex integrations.</p><br><br></li>
<li><p>Exceptional collaborative skills gained from partnering closely with engineering and design teams in fast-paced agile environments.</p><br><br></li>
<li><p>Outstanding communication skills and stakeholder management experience, with the ability to influence and drive cross-functional alignment.</p><br><br></li>
<li><p><i>Bonus:</i> Experience in construction technology, building AI-powered customer support tools, or migrating enterprise customers off legacy systems.</p><br><br></li>
</ul><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Control & Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.</p><p><strong>RESPONSIBILITIES/DUTIES</strong></p><p><strong>Operations & Anti-Fraud Management</strong></p><ul><li>Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.</li><li>Support the Control & Security Manager in identifying, assessing, and resolving potential security hazards or breaches.</li><li>Ensure proper response to emergencies within the assigned territory.</li><li>Ensure presence at key stations during peak hours to effectively manage operations.</li><li>Support management in strategic pricing and fare adjustment decisions.</li><li>Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li>Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li>Interact with transportation police on RDMC-related security matters.</li></ul><p><strong>Team Leadership & Management</strong></p><ul><li>Manage and oversee the controllers team, including scheduling, performance monitoring, performance evaluations, and issue resolution.</li><li>Lead and supervise the X-ray machine officers team to ensure efficient operations.</li><li>Ensure all duties are properly covered, and teams are deployed within their designated zones.</li><li>Monitor service delivery to achieve committed performance targets.</li><li>Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.</li><li>Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.</li><li>Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.</li><li>Be a key instructor in revenue protection training activities as required.</li><li>Develop the CMS of fraud controllers.</li><li>Ensure all Fraud Controllers are competent in performing their duties.</li></ul><p><strong>Performance Monitoring & Operational Improvement</strong></p><ul><li>Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.</li><li>Monitor daily operational performance and identify areas requiring improvement across control and protection activities.</li><li>Support the implementation of operational improvement plans and corrective actions when required.</li><li>Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</li></ul><p><strong>Safety & Compliance</strong></p><ul><li>Apply SOP instructions consistently across the territory.</li><li>Prioritize the safety of passengers affected by daily operations.</li><li>Maintain appropriate uniform and professional appearance in accordance with customer service policy.</li><li>Be a point of contact for all revenue protection enquiries.</li></ul><p><strong>Customer Service & Stakeholder Interaction</strong></p><ul><li>Respond to customer requests and complaints professionally and courteously when required.</li><li>Implement management instructions accurately and professionally.</li></ul><p><strong>Reporting & Administrative Duties</strong></p><ul><li>Provide regular performance and operational reports to the Control & Security Manager.</li><li>Achieve additional tasks assigned by the Control & Security Manager.</li></ul><p><strong>Safety Responsibilities</strong></p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</strong></p><p><strong>QUALIFICATIONS:</strong></p><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in English and Arabic (written and spoken).</li></ul><p><strong>KNOWLEDGE:</strong></p><ul><li>Knowledge of operational control, and customer service practices.</li><li>Understanding of safety procedures, operational compliance requirements, and incident handling.</li><li>Strong analytical, reporting, and problem-solving skills.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>5 7 years of professional experience in customer service industries, transport operations, or security operations.</li><li>Demonstrated experience in managing and supervising operational teams.</li><li>Experience in handling operational incidents and customer-related issues is preferred.</li></ul><p><strong>DESIRED BEHAVIORS & EXPERIENCES</strong></p><ul><li><strong>Operational Accountability:</strong> Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.</li><li><strong>Team Leadership:</strong> Leads operational teams effectively through guidance, coaching, and performance oversight.</li><li><strong>Safety Commitment:</strong> Promotes a strong safety culture and ensures compliance with operational safety standards.</li><li><strong>Customer Focus:</strong> Handles passengers and stakeholders professionally while maintaining service quality standards.</li><li><strong>Attention to Detail:</strong> Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in English and Arabic (written and spoken).</li><li>Knowledge of operational control, and customer service practices.</li><li>Understanding of safety procedures, operational compliance requirements, and incident handling.</li><li>Strong analytical, reporting, and problem-solving skills.</li><li>5 7 years of professional experience in customer service industries, transport operations, or security operations.</li><li>Demonstrated experience in managing and supervising operational teams.</li><li>Experience in handling operational incidents and customer-related issues is preferred.</li><li>Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.</li><li>Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.</li><li>Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.</li><li>Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.</li><li>Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</li></ul><p></p></section>
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Delivery Intern"<br>Job Purpose:Support the implementation of agile practices across projects to help ensure timely delivery and alignment with defined scope under the guidance of senior team members.<br>Key Accountabilities & Responsibilities:Support the implementation of agile frameworks and assist teams in following agile principles. Assist in squad activities and support delivery processes to help ensure alignment with product goals and timelines. Help maintain and follow team processes, escalating any issues to the Delivery Specialist or Manager. Collaborate with development teams, product managers, and product owners to support smooth and efficient delivery. Assist in gathering requirements and contribute to basic estimations and planning activities. Participate in agile ceremonies (e.g., daily stand-ups, sprint planning, reviews, retrospectives) and support their organization. Track tasks and progress, and help identify blockers, escalating them when needed. Support documentation of project progress, decisions, and deliverables. Assist in ensuring deliverables meet expected quality standards and timelines.<br>Must-Have Qualifications:0–1 years of experience (internships or relevant university projects are a plus) Bachelor’s degree in progress or recently completed (Computer Science, Business, or related field preferred) Basic understanding of project management or agile methodologies is a plus Strong communication and organizational skills Willingness to learn and work in a fast-paced environment<br>Nice to Have:Exposure to agile frameworks (Scrum, Kanban) Interest in project delivery or product development Basic knowledge of software development processes<br><br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.
Company Description Concord For Engineering & Contracting, founded in 1989, is a well-established regional contractor with over three decades of continuous growth. The company has successfully delivered some of the most challenging infrastructure and construction projects in the region. Concord is recognized as a pioneer in micro-tunneling works, bringing specialized technical expertise to complex underground projects. With a strong reputation for engineering excellence and project delivery, Concord offers professionals the opportunity to work on high-impact, large-scale initiatives. The organization values innovation, quality, and long-term career development.<br>Role Description The Planning Director role is a full-time, on-site position based in Cairo, Egypt. The Planning Director will lead project planning functions, including developing and maintaining project schedules, resource plans, and cost forecasts across multiple projects. Responsibilities include overseeing preparation of baseline and updated schedules, monitoring progress, identifying variances, and recommending corrective actions to keep projects on track. The role will coordinate closely with project managers, engineering, procurement, and construction teams to align timelines, milestones, and deliverables. The Planning Director will also contribute to strategic planning, support bid and tender submissions with time and resource estimates, and prepare regular planning reports and dashboards for senior leadership. The position involves mentoring planning staff, implementing best practices, and ensuring adherence to company standards and industry regulations.<br>Qualifications<br> Strong analytical skills with the ability to interpret complex project data and performance indicators (Analytical Skills, Research). Demonstrated expertise in project and construction planning, including schedule development, resource allocation, and risk assessment (Planning). Experience in strategic planning and long-term portfolio planning, preferably within engineering, infrastructure, or contracting environments (Strategic Planning). Ability to conduct market and competitive research to support business development, forecasting, and strategic decision-making (Market Research, Research). Bachelor’s degree in Civil Engineering, Construction Management, or a related field; a master’s degree or relevant certifications (e.g., PMP, PSP) are an advantage. Proficiency with project planning and scheduling software (e.g., Primavera P6, MS Project) and strong MS Excel skills. Proven experience in a senior planning role, ideally as Planning Manager or Planning Director, on large-scale infrastructure or tunneling projects. Excellent communication and presentation skills, with the ability to collaborate effectively across multidisciplinary teams and influence stakeholders. Strong leadership, team development, and mentoring capabilities, with a focus on continuous improvement and best practices. High level of organizational skills, attention to detail, and the ability to manage multiple priorities under tight deadlines.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>DXC Technology Egypt is seeking an experienced D365 Project Manager to lead the successful delivery of enterprise transformation projects across ERP & CRM platforms. The ideal candidate will have proven experience managing full-cycle implementations, coordinating cross-functional teams, and ensuring projects are delivered on time, within scope, and within budget. This role requires strong leadership, client engagement, governance, and delivery management capabilities, with the ability to manage multiple stakeholders across business and technical teams. The Project Manager will play a critical role in driving implementation success, mitigating risks, and ensuring alignment between business objectives and technology solutions.</p><p>DXC Technology Egypt is seeking a highly experienced Microsoft Dynamics 365 Project Manager with strong expertise in delivering ERP & CRM transformation programs. The ideal candidate will have a proven track record managing end-to-end D365 implementations (Finance, Supply Chain, and/or Customer Engagement), combining traditional project governance (PMP-based) with Agile/Scrum delivery methodologies. This role requires a strong leader capable of driving complex programs across multiple workstreams, ensuring alignment between business objectives and technology solutions while maintaining full control over scope, budget, risks, and delivery quality.</p><h2>Responsibilities</h2><ul><li>Lead end-to-end delivery of Microsoft Dynamics 365 ERP & CRM projects, including Finance, Supply Chain, and Customer Engagement modules.</li><li>Manage project lifecycle across all phases: initiation, planning, design, build, test, deployment, and hyper care.</li><li>Apply hybrid delivery methodologies combining PMP-based governance with Agile/Scrum practices (sprint planning, backlog grooming, daily stand-ups, retrospectives).</li><li>Develop and manage detailed project plans, timelines, resource plans, and financial forecasts.</li><li>Drive project governance, including RAID management, status reporting, steering committees, and executive updates.</li><li>Coordinate cross-functional teams including functional consultants, technical teams, data migration, integration, and testing teams.</li><li>Ensure alignment with Microsoft Sure Step / Success by Design methodologies and DXC delivery frameworks.</li><li>Manage scope, change requests, and contractual deliverables, ensuring alignment with SOW and commercial commitments.</li><li>Oversee key delivery streams including: Fit-gap analysis & solution design Data migration & integrations SIT & UAT cycles Cutover planning & go-live readiness</li><li>Monitor project financials (revenue, cost, margin, EAC) and ensure delivery within approved budgets.</li><li>Identify risks proactively and implement mitigation plans to avoid delivery impact.</li><li>Lead stakeholder engagement, including C-level communication and business alignment workshops.</li><li>Ensure quality assurance across deliverables, documentation, and system performance.</li><li>Drive post-go-live stabilization (hyper care) and transition to support/AMS teams.</li></ul><h2>Desired Skills and Qualifications</h2><ul><li>8+ years of project management experience, with at least 5+ years in Microsoft Dynamics 365 implementations.</li><li>Strong experience delivering D365 ERP (Finance/Supply Chain) and/or D365 CRM (CE) solutions.</li><li>Certified PMP (Project Management Professional) or equivalent.</li><li>Certified Scrum Master (CSM / PSM) or strong hands-on Agile delivery experience.</li><li>Proven experience managing large-scale, multi-country or multi-entity implementations.</li><li>Strong understanding of: ERP/CRM functional processes Data migration, integrations, and testing cycles Release and environment management (Dev, UAT, Prod)</li><li>Experience with Azure DevOps / Jira for backlog and sprint management.</li><li>Strong knowledge of Microsoft implementation methodologies (Sure Step, Success by Design).</li><li>Excellent financial and commercial acumen (budget tracking, forecasting, margin control).</li><li>Strong stakeholder management skills with ability to interact with executive leadership and business users.</li></ul><h2>Nice to have skills:</h2><ul><li>Experience with Power Platform, Copilot, and AI-driven solutions within D365.</li><li>Exposure to large enterprise transformation programs (100+ users, multi-legal entities).</li><li>Knowledge of integration tools and middleware (Azure Integration Services, APIs).</li><li>Experience in industries such as Retail, Banking, Healthcare, or Manufacturing.</li></ul><h2>Soft Skills:</h2><ul><li>Strong leadership and decision-making capabilities.</li><li>Excellent communication and presentation skills.</li><li>High level of ownership, accountability, and delivery focus.</li><li>Ability to manage multiple priorities in a fast-paced consulting environment.</li><li>Strong problem-solving mindset with proactive risk management.</li><li>Collaborative and team-oriented leadership style.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Desired Skills and Qualifications</h2><ul><li>8+ years of project management experience, with at least 5+ years in Microsoft Dynamics 365 implementations.</li><li>Strong experience delivering D365 ERP (Finance/Supply Chain) and/or D365 CRM (CE) solutions.</li><li>Certified PMP (Project Management Professional) or equivalent.</li><li>Certified Scrum Master (CSM / PSM) or strong hands-on Agile delivery experience.</li><li>Proven experience managing large-scale, multi-country or multi-entity implementations.</li><li>Strong understanding of: ERP/CRM functional processes Data migration, integrations, and testing cycles Release and environment management (Dev, UAT, Prod)</li><li>Experience with Azure DevOps / Jira for backlog and sprint management.</li><li>Strong knowledge of Microsoft implementation methodologies (Sure Step, Success by Design).</li><li>Excellent financial and commercial acumen (budget tracking, forecasting, margin control).</li><li>Strong stakeholder management skills with ability to interact with executive leadership and business users.</li></ul><h2>Nice to have skills:</h2><ul><li>Experience with Power Platform, Copilot, and AI-driven solutions within D365.</li><li>Exposure to large enterprise transformation programs (100+ users, multi-legal entities).</li><li>Knowledge of integration tools and middleware (Azure Integration Services, APIs).</li><li>Experience in industries such as Retail, Banking, Healthcare, or Manufacturing.</li></ul><h2>Soft Skills:</h2><ul><li>Strong leadership and decision-making capabilities.</li><li>Excellent communication and presentation skills.</li><li>High level of ownership, accountability, and delivery focus.</li><li>Ability to manage multiple priorities in a fast-paced consulting environment.</li><li>Strong problem-solving mindset with proactive risk management.</li><li>Collaborative and team-oriented leadership style.</li></ul><p></p></section>
JOB DETAILSJob Title: Procurement Senior Engineer. Sector/Business Line: ElSewedy Electric T&D. Scope: Transmission & distribution. Department: Supply Chain. Job Location: Cairo, Egypt. Accountabilities:Develop and implement procurement strategies for electrical engineering projects. Conduct market research to identify cost-effective and high-quality suppliers. Identify, evaluate, and establish relationships with reliable suppliers and vendors. Negotiate contracts, terms, and pricing to ensure optimal cost savings and quality. Source electrical components and materials as per project specifications and timelines. Ensure timely procurement to avoid project delays. Prepare and manage procurement budgets. Analyze and report on cost-saving opportunities and ensure adherence to financial targets. Ensure procurement activities comply with company policies and industry standards. Maintain accurate records of purchase orders, contracts, and supplier performance. Work closely with project managers, design teams, and site engineers to understand project requirements. Align procurement schedules with project timelines and milestones. Review technical specifications and drawings to ensure materials meet required standards. Collaborate with the quality assurance team for material inspections and approvals. Monitor supplier performance in terms of delivery, quality, and responsiveness. Address and resolve supplier-related issues to maintain seamless operations. Identify potential risks in the supply chain and develop contingency plans. Manage shortages, delays, or quality issues efficiently. Generate regular reports on procurement performance, savings, and supplier compliance. Use data-driven insights to improve procurement efficiency. Stay updated on market trends and new technologies in electrical engineering. Implement innovative procurement solutions to enhance processes and outcomes.<br><br>Direct Manager: Procurement Commodity Manager.<br>Education Background: Bachelor’s degree in electrical engineering.<br>Qualification:Minimum 5 – 7 years of experience in procurement, preferably in the electrical, construction, or manufacturing industries. A master’s degree or relevant certifications in supply chain management or procurement is an advantage. Proven expertise in sourcing, negotiating, and managing contracts with suppliers for electrical components, systems, and related materials. Experience in vendor identification, evaluation, and relationship management. Track record of developing supplier partnerships to ensure quality, cost-effectiveness, and timely delivery. Experience in coordinating procurement activities with project teams to meet technical specifications and project schedules. Ability to handle procurement for multiple large-scale projects simultaneously.<br>Technical Skills Required:Strong understanding of electrical systems, equipment, and materials. Ability to interpret technical drawings, specifications, and standards to ensure compliance in procurement activities. Experience with ERP systems (e.g., SAP, Oracle) and procurement tools. Proficiency in Microsoft Office, especially Excel for data analysis and reporting.
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Pastry and bakery production:</strong></p>
<ul>
<li>Oversee the preparation and production of all pastry items, including cakes, cookies, pastries, bread, and other baked goods.</li>
<li>Ensure all recipes are followed precisely and items are produced to the highest standards in terms of taste, texture, and appearance.</li>
<li>Create and innovate new desserts, pastries, and bakery items in line with seasonal or special event menus.</li>
<li>Maintain consistency in quality and presentation of all baked goods.</li>
<li>Prepare items in bulk when necessary, such as for events or special orders.</li>
</ul>
<p><strong>Section management:</strong></p>
<ul>
<li>Organize and manage the pastry section of the kitchen, ensuring all equipment, ingredients, and tools are in good working order and ready for use.</li>
<li>Oversee the stock levels of ingredients used in pastry production, ensuring timely orders to avoid shortages.</li>
<li>Supervise the preparation of garnishes and decorations to complement the presentation of desserts.</li>
<li>Ensure that food safety standards and health regulations are strictly followed in the pastry section.</li>
</ul>
<p><strong>Creativity and innovation:</strong></p>
<ul>
<li>Stay updated with trends in pastry and baking, incorporating new ideas and techniques into the menu when appropriate.</li>
<li>Work with the culinary team to develop creative and seasonal dessert menus that reflect the restaurant's concept and customer preferences.</li>
<li>Contribute ideas for themed events or special occasions that require custom pastry and bakery products.</li>
</ul>
<p><strong>Team leadership and training:</strong></p>
<ul>
<li>Supervise, train, and motivate junior pastry chefs or assistants within your section, ensuring they are skilled and knowledgeable in pastry techniques.</li>
<li>Provide constructive feedback and ensure team members adhere to the kitchen’s standards of hygiene, safety, and efficiency.</li>
<li>Train junior associates in the proper preparation, decoration, and presentation of baked goods and desserts.</li>
</ul>
<p><strong>Quality control:</strong></p>
<ul>
<li>Regularly check the quality of the pastries, desserts, and baked goods before they leave the kitchen.</li>
<li>Ensure that each dish is visually appealing and meets the standards expected by the establishment.</li>
<li>Review and adjust recipes as needed to maintain the best quality, flavor, and consistency.</li>
</ul>
<p><strong>Health & safety compliance:</strong></p>
<ul>
<li>Ensure that all work surfaces, equipment, and kitchen areas are kept clean and sanitized at all times.</li>
<li>Follow proper food handling, storage, and sanitation procedures to prevent contamination.</li>
<li>Ensure the pastry section adheres to all food safety, hygiene, and health regulations, including allergen management.</li>
</ul>
<p><strong>Inventory and supply management:</strong></p>
<ul>
<li>Manage inventory for the pastry section, ensuring that all necessary ingredients and supplies are ordered in advance and stored properly.</li>
<li>Work with the kitchen manager or purchasing team to order supplies and keep track of stock levels.</li>
<li>Assist with inventory counts and monitor ingredient usage to minimize waste.</li>
</ul>
<p><strong>Collaboration:</strong></p>
<ul>
<li>Work closely with other kitchen departments and service team, to ensure smooth operations and coordination during service.</li>
<li>Communicate effectively with the front-of-house team to ensure that orders for desserts and pastries are delivered on time.</li>
<li>Participate in menu planning and recipe development, contributing ideas for new pastry items or modifications to existing ones.</li>
</ul>
<p><strong>Equipment maintenance:</strong></p>
<ul>
<li>Ensure that all pastry-specific equipment is properly maintained and used correctly.</li>
<li>Report any damaged or faulty equipment to the appropriate person for repair or replacement.</li>
<li>Keep track of equipment usage and report when items need to be replaced or repaired.</li>
</ul>
<p><strong>Record keeping and reporting:</strong></p>
<ul>
<li>Keep accurate records of recipes, production levels, and food safety logs for the pastry section.</li>
<li>Report any issues related to supplies or kitchen operations to the Sous Chef or Executive Chef.</li>
<li>Assist with budgeting and cost control in the pastry section to ensure profitability.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Abilities / key competencies / skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience / certificates / education</strong></p>
<ul>
<li>Experience: Minimum of 2 years of pastry / bakery experience in supervisory culinary role, preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Education: Culinary degree / diploma or equivalent professional training from a reputable culinary school preferred.</li>
<li>In-depth knowledge of baking techniques, pastry decoration, and dessert preparation.</li>
<li>Creative flair for developing and presenting new pastry items and desserts.</li>
<li>Strong leadership skills to supervise and train junior pastry associates.</li>
<li>Knowledge of health and safety standards, including food hygiene regulations.</li>
<li>Ability to work under pressure in a fast-paced kitchen environment.</li>
<li>Strong attention to detail, particularly in presentation and quality control.</li>
<li>Willingness to work flexible hours, including nights, weekends, and holidays.</li>
</ul>
<p><strong>Physical requirements</strong></p>
<ul>
<li>Ability to stand for long periods, often in a fast-paced, hot kitchen environment.</li>
<li>Ability to lift and carry heavy items, such as large batches of dough, baking sheets, or trays.</li>
<li>Good manual dexterity to handle delicate pastry work and intricate decorations.</li>
<li>Ability to work early mornings or late nights, as baking often requires shifts outside regular hours.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p>The team manager is responsible for supervising team's performance, ensuring that client's metrics are met, and the morale of the team is charged to drive the team towards success.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in the English language B2/ C1</li><li>US experiencee is a must</li><li>Candidates should be qualified for a University Degree level or equivalent</li><li>Previous Call Centre management experience is a must</li><li>Knowledge in Microsoft Office Word/PowerPoint/Excel.</li><li>High-level knowledge of PC applications Hardware & Software (Preferable).</li><li>Excellent communication skills.</li><li>Ability to work on one s own initiative and under pressure to achieve results and targets.</li><li>Demonstrate organizational and time management ability.</li><li>Professionalism to deal with people management issues as they arise.</li><li>Good attention to detail is a requirement.</li></ul>
<p>HelpLyncs is hiring a remote Content Marketing Manager to work with our international clients in the US, UK, and Australia. Full-stack marketing talent, from strategy and SEO to design and video, who build brands, grow audiences, and drive measurable results for our clients. This is a remote role for an English-fluent professional based in Egypt.</p><p>What you'll do</p><ul><li>Own or execute marketing work for a dedicated client</li><li>Create, schedule, and optimise content across channels</li><li>Track performance and report on results</li><li>Collaborate inside the client s tools and processes</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What we're looking for</p><ul><li>Fluent, professional English (written and spoken)</li><li>Proven experience in the relevant marketing discipline</li><li>Reliable remote-work setup and self-management</li><li>Familiarity with common marketing tools</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>An exciting opportunity has arisen for an experienced Restaurant Operations Manager to join this expanding Bakery & Specialty Coffee Concept in Cairo.</p><br><p>The ideal candidate will be a hands-on hospitality professional with a strong background in bakery, café, specialty coffee or casual dining operations, who can drive operational excellence, team performance & exceptional guest experiences across multiple outlets.</p><br><p>Join an ambitious hospitality group with excellent opportunities for career progression.</p><br><p><strong>Key requirements:</strong></p><br><ul>
<li>Local hire – Cairo based</li><li>International exposure preferred</li><li>Proven restaurant/café operations management experience</li><li>Strong understanding of bakery, coffee and F&B operations</li><li>Excellent leadership, training and people-management skills</li><li>Commercially focused with strong operational and financial acumen</li><li>Experience managing multiple outlets or a growing concept advantageous</li></ul>
<p><strong>Salary Package: Market related</strong></p><br> </div>
<p>Coordinate the collection process between the customers and field collectors through organizing the suitable dates and times for collections. Contact customers via phone, email, and written correspondence to follow up on overdue invoices within the specified time frames. Respond promptly to both client and internal enquiries. Resolve customers issues related to their accounts/ invoices and liaise with other departments if needed . Investigate and asses credit requests from customers to determine whether to approve a new credit line according to predefined criteria. Set up and maintain customers files. Present daily and monthly collection reports to direct manager. Achieve personal/ team targets. Any other job-related duties.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 Year of experience</li><li>Fresh graduates</li><li>Very good command of English language</li><li>Excellent command of MS Office</li></ul>
المطلوب عدد 2 مدير فرع ( احد فروع القاهره - فرع بني سويف ) تحقيق المبيعات والأهداف (KPIs): متابعة تحقيق التاركت اليومي والشهري للفرع، وزيادة نسبة المبيعات ومتوسط قيمة الفاتورة.إدارة وتطوير الفريق: توزيع المهام على البائعين، تدريبهم على مهارات البيع وخدمة العملاء، ومتابعة الالتزام بالمواعيد والمظهر العام.إدارة المخزون والبضاعة: متابعة حركة البضاعة (الاستلام، النواقص، المرتجعات)، وضمان توافر جميع المقاسات والألوان على الرفوف.خدمة العملاء والتعامل مع الشكاوى: ضمان تقديم تجربة تسوق ممتازة للعملاء، والتدخل السريع لحل أي مشكلة أو شكوى داخل الفرع.العرض والتنسيق (Visual Merchandising): الإشراف على تنسيق الواجهة (المانيكان) والعرض الداخلي للملابس وفقاً لتعليمات الشركة وجذب العملاء.الإشراف التشغيلي والمالي: متابعة الخزينة (التقفيل اليومي)، الإشراف على نظافة وانضباط الفرع، وتوفير احتياجات التشغيل.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>
المطلوب عدد 2 مدير فرع ( احد فروع القاهره - فرع بني سويف ) تحقيق المبيعات والأهداف (KPIs): متابعة تحقيق التاركت اليومي والشهري للفرع، وزيادة نسبة المبيعات ومتوسط قيمة الفاتورة.إدارة وتطوير الفريق: توزيع المهام على البائعين، تدريبهم على مهارات البيع وخدمة العملاء، ومتابعة الالتزام بالمواعيد والمظهر العام.إدارة المخزون والبضاعة: متابعة حركة البضاعة (الاستلام، النواقص، المرتجعات)، وضمان توافر جميع المقاسات والألوان على الرفوف.خدمة العملاء والتعامل مع الشكاوى: ضمان تقديم تجربة تسوق ممتازة للعملاء، والتدخل السريع لحل أي مشكلة أو شكوى داخل الفرع.العرض والتنسيق (Visual Merchandising): الإشراف على تنسيق الواجهة (المانيكان) والعرض الداخلي للملابس وفقاً لتعليمات الشركة وجذب العملاء.الإشراف التشغيلي والمالي: متابعة الخزينة (التقفيل اليومي)، الإشراف على نظافة وانضباط الفرع، وتوفير احتياجات التشغيل.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>