Operation Manager Jobs in Egypt
17998 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><ul><li>Manage the General Manager’s calendar, appointments, meetings and priorities.</li><li>Coordinate business travel, accommodation, transportation and detailed itineraries.</li><li>Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion.</li><li>Prepare professional correspondence, reports, presentations, meeting agendas and minutes.</li><li>Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders.</li><li>Act as the primary point of contact for the Executive Office and represent it professionally.</li><li>Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion.</li><li>Anticipate the General Manager’s requirements and proactively address administrative and operational needs.</li><li>Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities.</li><li>Maintain confidential records, contracts, correspondence and other sensitive business documents.</li><li>Prepare and reconcile expense reports and support other Executive Office administrative requirements.</li><li>Maintain organised and up-to-date physical and electronic filing systems.</li><li>Support the preparation of management reports, business reviews and operational presentations.</li><li>Coordinate team events, off-site meetings, celebrations and special projects.</li><li>Build effective relationships across departments and promote seamless cooperation throughout the hotel.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field.</li><li>Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation.</li><li>Previous experience supporting a General Manager or senior executive is preferred.</li><li>Excellent command of written and spoken English and Arabic.</li><li>Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, PowerPoint and Teams.</li><li>Excellent organisational, communication and time-management skills.</li><li>Strong ability to prepare professional correspondence, reports, presentations and meeting minutes.</li><li>High level of confidentiality, integrity and professional discretion.</li><li>Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment.</li><li>Professional appearance, positive attitude and strong interpersonal skills.</li><li>Flexible, resourceful and able to work independently while collaborating effectively across departments.</li></ul> </div>
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<ul>
<li><strong>Guest welcome:</strong> Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards.</li>
<li><strong>Personalized assistance:</strong> Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.</li>
<li><strong>Information provider:</strong> Offer detailed information about the resort’s services, facilities, activities, and local attractions to enhance the guest experience.</li>
<li><strong>Complaint resolution:</strong> Address guest concerns or complaints promptly, escalating unresolved issues to the guest relations manager or assistant manager.</li>
<li><strong>VIP handling:</strong> Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.</li>
<li><strong>Special requests:</strong> Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.</li>
<li><strong>Feedback collection:</strong> Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the guest relations manager.</li>
<li><strong>Cross-department liaison:</strong> Collaborate with other departments, including housekeeping, front office, and recreation, to ensure seamless guest experiences.</li>
<li><strong>Cultural engagement:</strong> Promote activities and experiences that reflect the local culture and the resort’s lifestyle-focused identity.</li>
<li><strong>Reservation support:</strong> Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.</li>
<li><strong>Emergency support:</strong> Provide clear and calm communication to guests during emergencies, following the resort’s crisis management protocols.</li>
<li><strong>Guest profiles:</strong> Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.</li>
<li><strong>Sustainability advocacy:</strong> Promote eco-friendly practices and services to guests, supporting Ennismore’s sustainability initiatives.</li>
<li><strong>Check-in/check-out assistance:</strong> Support the front office team during peak times by assisting with guest arrivals and departures.</li>
<li><strong>Professional appearance:</strong> Maintain a polished and professional appearance that reflects Swissôtel’s luxury and lifestyle brand.</li>
<li><strong>Problem-solving:</strong> Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.</li>
<li><strong>Event participation:</strong> Assist in organizing and executing guest events or activities to enhance their stay.</li>
<li><strong>Technology utilization:</strong> Use guest service platforms and tools to track requests, preferences, and feedback efficiently.</li>
<li><strong>Continuous improvement:</strong> Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.</li>
</ul>
<p>This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swissôtel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school diploma.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and Russian speaker.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We're looking for a detail-oriented and collaborative Quality & Hygiene Officer to join our team in Sharm El-Sheikh, Egypt. In this pivotal role, you will be responsible for ensuring the highest standards of food safety, hygiene, and quality management across all operational areas. You will work closely with kitchen and stewarding departments to maintain compliance with international food safety standards while fostering a culture of continuous improvement and accountability. Your analytical mindset, combined with your commitment to excellence, will be instrumental in protecting our guests' health and maintaining our organization's reputation.</p>
<p>Responsibilities include:</p>
<ul>
<li>Develop, implement, and monitor comprehensive Food Safety Management Systems in accordance with international standards and local Egyptian regulations</li>
<li>Conduct routine inspections and audits of all food preparation areas, storage facilities, receiving areas, transportation, and buffet stations to ensure compliance with hygiene protocols</li>
<li>Lead periodic control, monitoring, and validation processes according to established procedures and quality plans</li>
<li>Collect and analyze samples from food, drinking water, surfaces, personnel hands, and raw materials for microbiological and laboratory testing; interpret results and provide recommendations</li>
<li>Perform routine hand hygiene and surface contamination checks using practical swab testing methods</li>
<li>Organize and deliver targeted training programs to kitchen and stewarding staff on food safety protocols, personal hygiene standards, and proper sanitation procedures</li>
<li>Maintain detailed documentation and quality records related to the Food Safety System; ensure all records are organized and readily available for audits</li>
<li>Investigate and report on nonconforming products and food safety incidents; lead corrective actions and monitor their effectiveness</li>
<li>Manage emergency situations, product recalls, and crisis protocols according to established procedures; document and report all outcomes</li>
<li>Coordinate with external auditors during food safety audits conducted by tour operators or regulatory bodies; ensure facility compliance and readiness</li>
<li>Address guest complaints related to food safety with professionalism and empathy; communicate findings transparently to management</li>
<li>Collaborate with facility medical staff to monitor and investigate any guest illnesses potentially related to food service</li>
<li>Ensure alignment between Tour Operations Federation standards and the organization's Food Safety Management System</li>
<li>Support the Quality Manager in preparing reports, statistical data, and performance metrics related to food safety initiatives</li>
<li>Stay current with food safety trends, occupational publications, and regulatory changes; pursue continuous professional development through seminars and training</li>
<li>Promote environmental sustainability by implementing waste reduction, proper chemical handling, energy conservation, and pollution prevention measures</li>
<li>Serve as a liaison between department managers and the Quality Manager to facilitate effective communication and system improvements</li>
<li>Perform additional duties as assigned by management to support organizational goals</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Education & certifications:</strong></p>
<ul>
<li>Bachelor's degree in Veterinary Science, Food Science, Microbiology, or a related field</li>
<li>Formal training or certification in Food Safety Management Systems (HACCP, ISO 22000, or equivalent)</li>
<li>Knowledge of food safety legislation and hygiene regulations applicable in Egypt and internationally</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Minimum 2 years of professional experience in quality assurance, food safety, or hygiene management</li>
<li>Proven experience working within Food Safety Management Systems in a hospitality, food service, or similar environment</li>
<li>Experience conducting microbiological testing and interpreting laboratory results</li>
<li>Demonstrated experience with internal and external audit processes</li>
</ul>
<p><strong>Skills & competencies:</strong></p>
<ul>
<li>Exceptional analytical and problem-solving abilities, particularly in complex or high-pressure situations</li>
<li>Strong communication skills with the ability to explain technical concepts clearly to diverse audiences</li>
<li>Excellent organizational and documentation skills with meticulous attention to detail</li>
<li>Leadership capabilities and ability to mentor and train staff effectively</li>
<li>Proficiency in MS Office applications (Word, Excel, PowerPoint)</li>
<li>Ability to establish open communication channels and collaborate effectively across departments</li>
<li>Strong interpersonal skills and empathetic approach to staff engagement</li>
<li>Decisive decision-making abilities combined with transparency in reporting</li>
<li>Ability to work independently and manage multiple priorities efficiently</li>
</ul>
<p><strong>Language:</strong></p>
<ul>
<li>Fluent English proficiency (written and verbal) to communicate effectively with guests, staff, and international auditors</li>
</ul>
<p><strong>Additional qualifications:</strong></p>
<ul>
<li>Knowledge of local Egyptian food safety regulations and compliance requirements</li>
<li>Familiarity with hospitality industry standards and guest-focused service principles</li>
<li>Ability to work flexible hours, including weekends and holidays as required</li>
<li>Physical capability to conduct inspections and sampling across various facility areas</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><strong>Duties and Responsibilities:</strong></p><ol><li><p>Review shop drawings and compare them with the design drawings.</p></li><li><p>Prepare the required quantity take-offs for materials and equipment.</p></li><li><p>Review work requirements for equipment and materials and prepare the necessary purchase requests.</p></li><li><p>Assist the Construction Manager in developing the procurement plan according to the project schedule.</p></li><li><p>Assist the Construction Manager in preparing the manpower and equipment requirements plan.</p></li><li><p>Receive materials delivered to the project in accordance with the project specifications and submit them to the consultant for approval.</p></li><li><p>Monitor and supervise the execution of mechanical works within the approved budget and according to the required quality standards.</p></li><li><p>Hand over completed mechanical works to the consultant engineer upon completion.</p></li></ol><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Qualifications</strong></p><ol><li><p>Bachelor's degree in mechanical engineering.</p></li><li><p>2-4 years of experience in mechanical construction projects, including plumbing, drainage, and utility networks.</p></li><li><p>Strong knowledge of shop drawings, technical specifications, and construction standards.</p></li><li><p>Experience in quantity surveying, material take-offs, and cost control.</p></li><li><p>Familiarity with procurement processes and material submittals.</p></li><li><p>Ability to supervise site activities and coordinate with consultants, contractors, and project teams.</p></li><li><p>Proficiency in AutoCAD and Microsoft Office applications.</p></li><li><p>Knowledge of project planning and scheduling tools is an advantage.</p></li><li><p>Strong communication, leadership, and problem-solving skills.</p></li><li><p>Ability to work under pressure and meet project deadlines.</p></li></ol><p></p>
<p>Job Title: QC Manager Pharmaceutical Industry Location: ElMinufiyah, Egypt Experience: 15+ Years | Managerial Experience: 3+ Years Industry: Pharmaceutical About the Role We are seeking an experienced QC Manager to lead Quality Control and Microbiology activities, ensuring compliance with cGMP, quality standards, SOPs, and regulatory requirements . Key Responsibilities Lead and oversee QC & Microbiology operations and ensure SOP compliance. Review and approve analyses for raw materials, packaging materials, in-process, and finished products . Ensure compliance with current cGMP requirements. Review and approve analytical method transfer protocols, worksheets, and reports. Review and approve specifications and testing procedures. Coordinate IQ, OQ, and PQ activities for QC instruments. Apply statistical tools, FMEA, Pareto analysis, process control, and Lean Manufacturing . Conduct audits of external agencies supporting QC activities. Review and approve analytical and calibration reports . Manage budgets for assigned R&D projects. Lead, develop, and guide the QC team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Pharmaceutical Sciences . 15+ years of experience in reputable pharmaceutical companies in Egypt. Minimum 3 years in a similar managerial QC role . Strong knowledge of QC, Microbiology, cGMP, analytical methods, and quality systems . Strong leadership, organizational, and problem-solving skills. Excellent interpersonal skills and ability to work under pressure. Fluent English written and spoken.</p>
<h3>Supply Chain Manager – Home Appliances</h3><p><strong>Location:</strong> New Cairo</p><p>We are looking for an experienced <strong>Supply Chain Manager</strong> to join a leading <strong>Home Appliances company</strong> and lead the end-to-end supply chain activities.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage and optimize the end-to-end supply chain process from planning and procurement to production and delivery.</p></li><li><p>Develop and monitor supply and demand planning to ensure product availability.</p></li><li><p>Manage inventory levels, stock accuracy, and working capital.</p></li><li><p>Lead procurement, sourcing, logistics, and supplier management activities.</p></li><li><p>Develop and maintain strong relationships with local and international suppliers.</p></li><li><p>Monitor supplier performance, lead times, costs, and delivery reliability.</p></li><li><p>Coordinate closely with Sales, Production, Procurement, Warehouse, Finance, and Logistics teams.</p></li><li><p>Identify opportunities to reduce costs, improve efficiency, and optimize the supply chain.</p></li><li><p>Establish and monitor KPIs related to inventory, forecasting, procurement, logistics, and supplier performance.</p></li><li><p>Lead the supply chain team and ensure effective processes and continuous improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field.</p></li><li><p><strong>8+ years of relevant experience</strong>, preferably within the <strong>home appliances, electronics, FMCG, or manufacturing industry</strong>.</p></li><li><p>Strong experience in supply planning, procurement, inventory management, and logistics.</p></li><li><p>Strong analytical, negotiation, and problem-solving skills.</p></li><li><p>Excellent communication and team leadership capabilities.</p></li><li><p>Experience with ERP systems such as <strong>Microsoft Dynamics</strong> is preferred.</p></li><li><p>Very good command of English.</p></li></ul><p></p>
<ul><li><p>Manage the company’s overall financial operations and accounting activities.</p></li><li><p>Prepare and analyze monthly, quarterly, and annual financial reports.</p></li><li><p>Develop budgets, forecasts, and financial plans in alignment with business objectives.</p></li><li><p>Monitor cash flow, working capital, and financial performance.</p></li><li><p>Ensure accurate financial reporting and compliance with applicable accounting standards and regulations.</p></li><li><p>Manage relationships with banks, auditors, tax advisors, and other financial institutions.</p></li><li><p>Oversee accounts payable, accounts receivable, general ledger, and treasury activities.</p></li><li><p>Provide management with financial analysis and recommendations to support investment and business decisions.</p></li><li><p>Establish and monitor financial controls, policies, and procedures.</p></li><li><p>Identify financial risks and develop appropriate mitigation plans.</p></li><li><p>Supervise, develop, and evaluate the Finance & Accounting team.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in <strong>Accounting, Finance, or a related field</strong>.</p></li><li><p><strong>More than 15 years of progressive experience</strong> in Finance & Accounting.</p></li><li><p>Proven experience in a <strong>Financial Manager / Finance Manager</strong> or senior financial leadership position.</p></li><li><p>Previous experience in <strong>investment, holding, real estate, or financial services companies</strong> is highly preferred.</p></li><li><p>Strong knowledge of financial reporting, budgeting, forecasting, cash flow management, taxation, and financial analysis.</p></li><li><p>Excellent knowledge of <strong>ERP systems and Microsoft Excel</strong>.</p></li><li><p>Strong leadership, analytical, strategic thinking, and decision-making skills.</p></li><li><p>Professional certification such as <strong>CMA, CPA, or ACCA</strong> is an advantage.</p></li><li><p>Excellent command of <strong>English</strong>.</p></li></ul><p></p>
Senior Pre-Sales Engineer (Light Current - CCTV) Job Description:Achieve sales targets by collaborating closely with the direct manager. Resolve technical issues for company customers, providing tailored solutions and actively participating in the process. Ensure customer satisfaction by delivering high-quality service and support. Ensure compliance with company offers, proposals, and symbols for customers. Job Requirements:Bachelor's degree in Engineering (preferred).3-5 years of experience in the field. Strong persuasive skills. Excellent problem-solving abilities. High-level communication skills. Ability to plan, organize, and follow up effectively.*Hiring Immediately.
???? We’re Hiring!<br>My name is Andrew Asaad, and I’m currently opening new positions for my sales team. I work at Element real estate , and we’re looking for motivated and committed candidates to join us. Senior team leader Team leader Senior sales Property consultant <br>Job Benefits:✅ Very competitive salary✅ Company laptop & mobile line provided✅ Fresh leads provided daily<br>If you’re interested, please send your CV via Whats App to:???? 01270503668Or call me any time ????️ <br>Looking forward to building a strong and successful team ????Andrew Asaad Sales manager
<p>Partner with hiring managers to understand hiring needs, role requirements, and recruitment priorities. Develop sourcing strategies using LinkedIn Recruiter, job boards, referrals, talent pools, universities, and recruitment partners. Publish job advertisements and conduct proactive headhunting for targeted and hard-to-fill roles. Screen CVs, conduct initial and behavioral interviews, and assess candidates against role requirements. Coordinate interviews, collect hiring-manager feedback, and keep candidates informed throughout the process. Prepare candidate shortlists, assessment summaries, and recruitment recommendations. Manage offer negotiations, offer acceptance, pre-boarding documentation, and onboarding follow-up. Maintain an accurate candidate database and ATS records. Build employer-branding initiatives and strengthen the company s talent pipeline. Prepare weekly and monthly recruitment reports, including source effectiveness, hiring progress, time to hire, and quality of hire. Continuously improve recruitment processes, candidate experience, and hiring-manager satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in human resources, Business Administration, Psychology, or a related field.</li><li>3 5 years of experience in talent acquisition or end-to-end recruitment.</li><li>Proven experience in sourcing, headhunting, interviewing, and offer management.</li><li>Strong LinkedIn Recruiter and ATS experience.</li><li>Strong communication, stakeholder-management, negotiation, and organizational skills.</li><li>Good command of English.</li><li>Advanced Excel skills; Power BI is an advantage.</li><li>Experience in retail or a fast-paced multi-role hiring environment is preferred.</li></ul>
<ul><li>We are looking for a hands-on Senior Marketing Manager to lead and execute our full marketing activities across both online and offline channels for a growing education and career-development business.</li><li>This is not a purely managerial or digital-only role. The ideal candidate must be able to plan, execute, follow up, analyze, and improve marketing activities directly, while also coordinating with a small internal team and external freelancers, agencies, vendors, creators, or partners when needed.</li><li>A major part of this role will be organic social media growth, content planning, short-form video ideas, viral content creation, and building strong audience engagement across platforms such as Instagram, TikTok, YouTube Shorts, Facebook, and LinkedIn.</li><li>We are especially interested in candidates who understand how to create content that people want to watch, share, save, and comment on. Previous experience as a content creator, influencer, personal brand manager, or social media growth specialist is a strong advantage.</li><li>The role will also cover marketing strategy, brand communication, online campaigns, offline campaigns, paid advertising, events, partnerships, activations, lead generation, market research, and campaign performance analysis.</li><li>The candidate should be proactive, practical, creative, organized, and able to build and manage the marketing function step by step without waiting for a large team.</li></ul>
Senior Pre-Sales Engineer (Light Current - CCTV) Location: Cairo,Mokattam Job Description:<br>• Achieve sales targets by collaborating closely with the direct manager.• Resolve technical issues for company customers, providing tailored solutions and actively participating in the process.• Ensure customer satisfaction by delivering high-quality service and support.• Ensure compliance with company offers, proposals, and symbols for customers.<br>Job Requirements:<br>• Bachelor's degree in Engineering (preferred).• 3-5 years of experience in the field.• Strong persuasive skills.• Excellent problem-solving abilities.• High-level communication skills.• Ability to plan, organize, and follow up effectively.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>Title: </b>Project Manager</p> <p> </p> <p> <b>Position Summary:</b> </p> <p>The Project Manager is responsible for planning, executing, and delivering projects on time, within scope, and to quality standards. The role coordinates cross-functional teams, manages risks and changes, and ensures clear communication with stakeholders while driving continuous improvement in project delivery.</p> <p> </p> <p> <b>Key Areas of Responsibility:</b> </p> <ul> <li> <p>Define project scope, goals, and deliverables in collaboration with stakeholders.</p> </li> <li> <p>Develop detailed project plans, schedules, and resource allocation strategies.</p> </li> <li> <p>Lead and coordinate cross-functional teams including developers, QA and business analysts.</p> </li> <li> <p>Monitor project progress, identify risks and issues, and implement mitigation strategies.</p> </li> <li> <p>Ensure projects are delivered on time, and to the required quality standards.</p> </li> <li> <p>Communicate project status, milestones, and risks to stakeholders and senior management.</p> </li> <li> <p>Manage changes to project scope, schedule, and costs using appropriate verification techniques.</p> </li> <li> <p>Facilitate Agile or Waterfall processes, including sprint planning, stand-ups, and retrospectives where applicable.</p> </li> <li> <p>Ensure proper documentation of requirements, processes, and deliverables.</p> </li> <li> <p>Drive continuous improvement in project management practices and team performance.</p> </li> </ul> <p> </p> <p> <b>Qualifications:</b> </p> <ul> <li> <p>Bachelor s degree in Computer Science, Information Technology, Business, or a related field.</p> </li> <li> <p>Proven experience (typically 4+ years) managing projects.</p> </li> <li> <p>Excellent leadership, communication, and stakeholder management skills.</p> </li> <li> <p>Ability to manage multiple projects simultaneously and work under pressure.</p> </li> </ul> <p> </p> <p> </p> <p><br></p> <p> </p></div></section>
<p><strong>1) Marketing Project Management</strong></p><ul><li>Receive objectives and plans from the Marketing Manager and translate them into clear, actionable tasks.</li><li>Develop and maintain project schedules for marketing campaigns and initiatives.</li><li>Ensure tasks are executed in accordance with defined timelines.</li></ul><p> </p><p><strong>2) Team Coordination & Management</strong></p><ul><li>Assign tasks to team members and monitor execution.</li><li>Maintain ongoing coordination across the following roles:</li></ul><p>- Content Creator</p><p>- Graphic Designer</p><p>- Photographer / Videographer</p><p>- Video Editor</p><p>- Media Buyer</p><p>- Social Media Specialist</p><ul><li>Track work progress and resolve any blockers affecting delivery.</li></ul><p> </p><p><strong>3) Quality Review</strong></p><ul><li>Review content, designs, and marketing materials prior to publication.</li><li>Ensure adherence to brand identity guidelines and objectives.</li><li>Follow up on required revisions with the relevant team members.</li></ul><p> </p><p><strong>4) Marketing Plan Execution</strong></p><ul><li>Monitor the implementation of the monthly content calendar.</li><li>Oversee advertising campaigns and various marketing activities.</li><li>Ensure all marketing materials are ready ahead of publishing deadlines.</li></ul><p> </p><p><strong>5) Internal Coordination</strong></p><ul><li>Liaise with cross-functional departments (Sales, Customer Service, Production) to gather information required to support marketing activities.</li><li>Communicate departmental needs and requirements to the marketing team.</li></ul><p> </p><p><strong>6) Reporting & Performance Tracking</strong></p><ul><li>Prepare periodic status reports on projects and tasks.</li><li>Track KPIs related to marketing campaigns.</li><li>Submit regular reports to the Marketing Manager covering achievements, challenges, and recommendations.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><p>• Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards.<br>• Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.<br>• Information Provider: Offer detailed information about the resort’s services, facilities, activities, and local attractions to enhance the guest experience.<br>• Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager.<br>• VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.<br>• Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.<br>• Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager.<br>• Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences.<br>• Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort’s lifestyle-focused identity.<br>• Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.<br>• Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort’s crisis management protocols.<br>• Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.<br>• Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore’s sustainability initiatives.<br>• Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures.<br>• Professional Appearance: Maintain a polished and professional appearance that reflects Swissôtel’s luxury and lifestyle brand.<br>• Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.<br>• Event Participation: Assist in organizing and executing guest events or activities to enhance their stay.<br>• Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently.<br>• Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.<br>This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swissôtel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p><br><br>Qualifications<br><br><p>Education: At least a high school diploma.<br>Experience: At least 2 years of experience in the industry.<br>Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .<br>Courses and Training: Prior attendance in seminars and trainings related to the job.<br>Computer Literacy: MS Office applications.<br>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><br> </div>
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
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<h4>Job description</h4>
<p>To have a full working knowledge and capability to perform all duties and tasks in the assigned place of work to the standard set.</p>
<p>To ensure that all VIP and loyalty program guests are met upon arrival and offered the best service standards within the Accor standards.</p>
<p>To provide courteous, professional, efficient and flexible service at all times, following the hotel’s standards of performance.</p>
<p>To be fully conversant with all services, activities, facilities and F&B promotions offered by the hotel and recommend to the guests.</p>
<p>To have a thorough understanding and knowledge of all rooms related services and products and the ability to up-sell alternatives.</p>
<p>To be able to explain and show the guests all the facilities in the room.</p>
<p>To perform opening and closing procedures established for the place of work as assigned.</p>
<p>To attend to all guests who approach the front desk with a smile.</p>
<p>To take care of all matters related to the arrival, stay and departure of VIP and loyalty program guests.</p>
<p>To handle guest complaints and tracking of complaints.</p>
<p>To liaise with company bookers, travel agents and tour operators and conduct hotel visits and site inspections.</p>
<p>To assist guests with flight reservations and confirmations, onward hotel reservations and all other travel and sightseeing related matters.</p>
<p>To liaise with all appropriate departments and outside companies before, during and after VIP and AHFG guest arrivals to ensure that such guests are receiving the best possible service from the hotel.</p>
<p>To utilize the hotel’s brand’s quality and guest satisfaction assurance and recording tools at all times, analyze the results daily and take appropriate action, communicate and distribute the results monthly.</p>
<p>To take care of all inquiries received by guests – “one-stop shop” for guest related problems and enquiries.</p>
<p>To be always present in the lobby and outside the hotel front and liaise with guests and visitors and actively try to anticipate guests’ needs and solve potential problems before it starts to affect a guest’s stay.</p>
<p>To maintain guest profile by ensuring that guest history records are accurately maintained and all recurring guests are pre-registered, including input of guest questionnaires, response and comments in the system especially for long-staying guests, regular, VIP and AHFG guests. Update and communicate such information to the other front office sections as well as to other hotel departments, if needed.</p>
<p>To be well conversant with the local environment of the hotel: the city, culture, activities, exhibitions, shopping malls, and general information around the hotel.</p>
<p>To liaise with all other departments for all guest related matters.</p>
<p>To be flexible in supporting other colleagues’ needs in other departments or sister properties based on the hotel priorities and anticipated business levels.</p>
<p>To be always available during peak periods.</p>
<p>To be able to carry out all functions of a GSA, bell captain and attendant whenever required.</p>
<p>To be conversant and fully knowledgeable of OPERA system as per the scope of work.</p>
<p>To liaise with rooms reservation with regards to immigration issues for the guest (e.g. visas).</p>
<p>To be aware of the policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations.</p>
<p>To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.</p>
<p>To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on front office service.</p>
<p>To meet, greet and escort all guests to their rooms upon check-in to the hotel.</p>
<p>To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</p>
<p>To maintain regular contact with long stay and suite guests so as to ensure their stay is an enjoyable one, report guests feedback to immediate supervisor.</p>
<p>To ensure that the guests are offered the highest level of personalized service at all times.</p>
<p>To actively participate in administrating the guest recognition and guest retention programs, in liaison with front office manager.</p>
<p>Never say no to the guest without offering an alternative solution.</p>
<p>To be demanding and critical when it comes to service standards.</p>
<p>To ensure that the team projects a warm, professional and welcoming image.</p>
<p>To constantly strive to assist all guests that she or he may come in contact with during her or his work hours.</p>
<p>To ensure that all services in the front office are always available and are carried out with utmost efficiency and courtesy as per the departmental operations manual.</p>
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<h4>Qualifications</h4>
<ul>
<li>Bachelor degree.</li>
<li>German, French or Polish speaker.</li>
<li>Microsoft Office skills.</li>
<li>Hotels experience.</li>
</ul></p><p></p>
<p><h4>Overview of the role</h4>
<p>The role of the Customer Services Assistant in Smaland involves providing excellent customer service by managing the play facility adhering to entry policies and child care SOPs. This position requires a professional and friendly approach to ensure a positive experience for both children and their guardians. Successful performance involves guaranteeing child safety, addressing customer inquiries, and representing the IKEA brand at a high level, maintaining standards within the store.</p>
<h4>What you will do</h4>
<p><strong>Customers</strong><br>
Greet and welcome mothers/guardians with their children on arrival at Smaland.<br>
Explain the Smaland admission policy in a friendly and professional manner.<br>
Entertain children with agreed activities based on the Commercial Calendar.<br>
Ensure the child's safety is the main priority while they are in Smaland.<br>
Make announcements and page the customers (parents) if there is an issue with the children in the playroom area.<br>
Handle routine customer complaints promptly and courteously.<br>
Provide a safe environment for children within the area.<br>
Be ready to rotate and work at the Information desk to greet customers and address all incoming inquiries.</p>
<p><strong>Operational</strong><br>
Ensure all system and emergency procedures are adhered to as per policy/procedure.<br>
Brief the Duty Manager on complaints that require management assistance.<br>
Ensure all emergency procedures are adhered to.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Child care expertise.</li>
<li>Analytical skills.</li>
<li>Effective communication.</li>
<li>Problem solving.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Local qualification in child care as per relevant country standards.</li>
<li>First aid qualification.</li>
<li>Minimum of 2 years of experience in a similar role.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p>Role Purpose : To support the day-to-day Treasury Operations by ensuring accurate and timely execution of cash and banking transactions, maintaining proper bank records and documentation, supporting bank reconciliations, and assisting in effective cash-flow management while maintaining strong financial controls and compliance with company policies. Key Responsibilities : 1. Treasury Operations Execute daily treasury transactions in accordance with approved company procedures. Process bank transfers, payments, deposits, withdrawals, and other banking transactions. Ensure all treasury transactions are properly authorized and supported by the required documentation. Follow up on pending bank transactions and resolve operational issues promptly. Maintain accurate records of all cash and bank transactions. 2. Bank Reconciliation & Monitoring Support the preparation of daily/weekly bank reconciliations. Match bank statements with company records and identify any discrepancies. Investigate and follow up on outstanding or unidentified transactions. Ensure timely recording and clearance of bank-related transactions. 3. Cash Management Monitor daily cash and bank balances. Support the preparation of daily cash position reports. Assist in ensuring sufficient liquidity is available to meet operational payment requirements. Coordinate with the Finance and Accounting teams regarding upcoming payments and cash requirements. 4. Banking Relations Follow up with banks regarding transfers, deposits, payment confirmations, and other banking activities. Maintain proper records of bank correspondence and transaction confirmations. Support the preparation of documents required by banks. 5. Documentation & Controls Maintain organized and accurate treasury files and transaction documentation. Ensure compliance with company financial policies, procedures, and internal controls. Support audit requirements by providing accurate treasury documentation when requested. Maintain confidentiality of financial and banking information. 6. Reporting Prepare regular treasury reports as requested by the Treasury Manager / Finance Manager. Provide accurate information regarding cash balances, bank transactions, and outstanding items. Escalate any unusual transactions, discrepancies, or potential risks to the direct manager. 7. Cross-Functional Coordination Coordinate with Accounting, Accounts Payable, Procurement, HR, and other departments regarding payment requirements. Ensure smooth flow of information and documentation between Treasury and other Finance functions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Commerce, or a related field. Additional banking or finance certifications are an advantage.</li><li>1-2 years of relevant experience in Treasury, Banking Operations, Finance Operations, or a similar role. Previous experience in FMCG or manufacturing is preferred.</li><li>Good understanding of: Banking transactions, Bank reconciliation, Cash management, Payment processing, Basic accounting principles, Treasury documentation and controls.</li><li>Good Microsoft Excel skills. Experience with ERP systems is preferred.</li><li>Strong attention to detail.</li><li>High level of accuracy and responsibility.</li><li>Good numerical and analytical skills.</li><li>Strong follow-up and organizational skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Good communication and coordination skills.</li><li>High level of confidentiality and integrity.</li><li>Problem-solving mindset.</li><li>Ability to work effectively within a team.</li></ul>
<p>GENERAL DESCRIPTION</p><p>Receive the list of materials and register in the Baan or SAP system in the warehouse.</p><p>Control lists of materials leaving the warehouse and record them in the Baan or SAP system.</p><p>Reports to the Warehouse and Logistics Responsible.</p><p>Complies with the responsibilities assigned in the systems implemented at NAT and at CAF in terms of Safety, Quality, Product Safety and Environment.</p><p>Identifies risks that affect his scope of work and defines prevention and adequate protection to prevent them.</p><p>Checks and keeps the working hours report of the personnel warehouse.</p><p>Reports to the warehouse manager</p><p><br></p><p>FUNCTIONS</p><p>CONTROL RECEIVING MATERIALS</p><p><br></p><p>Receives and checks the documentation: CMR / Consignment note and Delivery note.</p><p>Ensures that the Review of elements (part numbers and quantities) that have physically arrived are OK against the shipping documentation.</p><p>Ensures that the visual inspection of materials is carried out, to be sure that there are no damaged packages.</p><p>Generates the location for the materials for the warehouse technicians to locate in the warehouse.</p><p>Prepares shipments of defective parts to be returned to the supplier.</p><p> </p><p><br></p><p>SYSTEM DATA MANAGEMENT</p><p><br></p><p>Enters the ERP (BaaN) system the materials that have been received. Transfers in the system the materials from the transit warehouse to Cairo warehouse.</p><p>Identifies the delivery note once received in BaaN with the mark "entered in BaaN".</p><p>Manages and monitor documentation (delivery notes, CMR, statements...). Scan and safeguard the documentation.</p><p>The goal is to verify, enter data in the system all materials on the same day that materials are received.</p><p>Outputs in the BaaN system the materials delivered to the line (OMF and single materials for modifications, solving problems etc.)</p><p>Enters in the BaaN system the materials returned from the line, previously verifying their status.</p><p>Generates the locations in the warehouse for materials: shelves or spaces must be identified, and each material introduced in the system must have a location</p><p>CONTROL OF MATERIALS TO THE PRODUCTION LINE</p><p><br></p><p>Establishes, in accordance with the instructions of the warehouse responsible Manager or Team Leaders, the sequence of OMF for delivery to the line.</p><p>Prints from Baan each OMF and searches the location of each material in the warehouse, selecting with FIFO criteria which materials will be sent to the line.</p><p>Ensures the correct preparation and correct delivery of materials to the line.</p><p>Delivers a copy of the materials supplied to the Production Manager or Team Leaders.</p><p> </p><p><br></p><p>TRAINING REQUIRED</p><p><br></p><p>Training equivalent to medium administrative level training cycle.</p><p>English level equivalent to B2.</p><p>Advanced user level knowledge of Office: Excel and Word</p><p>CAF EM will support with training in the logistics process, use of the ERP Baan system and CAF processes in general.</p><p> </p><p><br></p><p>MINIMUM EXPERIENCE</p><p><br></p><p>At least 2 years of experience as a warehouse administrator</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Objective(s) of The Position Play a vital role in running the smooth growth of the business development department, through setting and executing unique business partnering opportunities, establish strong sectoral networking and maintain strong relationships with key stakeholders, skillfully present our services to ensure consistent business growth Duties & Responsibilities Planning Research and apply positioning strategy tactics and concepts to approach all identified target channels, and analyze the required tools and templates, in coordination with the marketing team. Possess solid understanding of the different business development strategies to proactively initiate contact with different fundraising channels and target segments utilizing all tools, techniques and templates developed. Plan and organize securing targeted potential customers, projects and fund resources as per the developed annual plan Business Development : Conduct client scoping meetings with BD Section Manager and Account Manager to clearly understand the projects objective and the targeted segment and create project plans drafts as per scope, budget and time in collaboration and full alignment of relevant internal & external stakeholders. Formulate structured comprehensive methodologies and procedures to develop detailed technical and financial proposals estimating financial feasibility, coordinate with business partners to facilitate the timely submission of applications according to policies and guidelines of /City and Guilds. Draft customized sales strategies to address each target segment according to their needs while ensuring to meet business partners requirements. Deliver the assigned strategic initiatives as per the identified project requirements, and supervise team to ensure proper delivery of their assigned initiatives. Under the guidance of the BD &Acc Section Manager, develop and draft technical and financial proposals and ensures to professionally present the organization according to potential business partners needs and funds requirements while maintaining mutual benefits. Draft and prepare new and existing clients sales contracts ensuring adherence to law established rules and guidelines. Manage open bids applications submissions, follow bids opportunities and donor trends and ensure all requirements needed are completed as per City and Guilds guidelines. Intent and inform the terms and conditions according to the nature of business relation. Key Competencies Integrated Learning & Quality Focus. Writing and Reporting. Communication and Networking. Planning and Focus on Results. Adaptability & Dealing with Ambiguity. Working with People. Researching & analyzing and problem solving. Challenging and Changing the Status-quo.</p><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS B. Sc. degree in relevant field preferably, Business Administration or relevant degree and/or similar certificate. 5-7 years of experience in business consultancy, business development, sales, Proposal writing. Successful track record in B2B, educational services sales and negotiation Proficiency with data analysis, forecasting, and budgeting. Proficiency in MS office Suite with excellence in excel and PowerPoint. Excellent command of English and Arabic language C1; (written and spoken ).</p>