Operation Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><br><p><strong>What's On Your Plate?</strong><br> Assists Category Manager in:</p><br><br><ul><li>Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager</li></ul><br><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>You have at least 3+ years of experience in progressive development and management of multiple ultra fresh&nbsp;categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have technical ultra fresh food knowledge that enables you to provide your manager with accurate information</li><li>Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?</strong><br> Assists Category Manager in:</p><br><ul><li>Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 3+ years of experience in progressive development and management of multiple ultra fresh&nbsp;categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have technical ultra fresh food knowledge that enables you to provide your manager with accurate information</li><li>Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p><p></p></section>

About Minapharm Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA. Minapharm employs a collective workforce of over than 1400 individuals & continues to expand their workforce with talented pool of Human Capital.<br>Our Core Values:<br>Diversity & Respect Integrity & Accountability Collaboration Leadership & Empowerment Innovation & Continuous Learning<br><br>Job Summary Execute financial audit engagements with independence and technical rigor, prepare evidence-based working papers and draft reports.<br>واجبات الوظيفةContribute to the preparation of the financial audit work programs; propose audit procedures and testing approaches based on risk assessment outcomes. Prepare the information and document request lists required for each financial audit engagement before fieldwork commences. Execute financial audit fieldwork independently across assigned areas (payroll, AP/AR, fixed assets, treasury, tax, financial reporting), applying approved audit procedures with rigor and objectivity. Identify and document control deficiencies, financial irregularities, and compliance gaps; link findings to risk implications and applicable standards (IIA, IFRS/IAS, Egyptian Accounting Standards, Tax Law). Prepare Corrective/Preventive Action Requests (CPAR) when control weaknesses or non-conformities are identified during fieldwork. Supervise and guide junior auditors during financial audit engagements; review their working papers, provide technical feedback, and ensure quality of work before submission to the Deputy Manager. Prepare well-structured draft financial audit reports including findings, root causes, risk ratings, and practical recommendations; submit to Deputy Manager for review Participate in closing meetings with auditee management; present and defend audit findings professionally. Conduct follow-up reviews of agreed corrective actions from prior financial audit engagements; document findings and escalate unresolved items to Deputy Manager. Maintain organized, complete, and retrievable working paper files for all financial audit engagements in accordance with the department's filing standards. Carry out any other tasks assigned by the direct supervisor that fall within the scope of the role.<br><br>Requirements Bachelor's degree in Accounting, Finance, or a related field. CIA is preferred. CPA, CMA, or progress toward these certifications is an advantage. Minimum 2–6 years in internal or external audit with a financial focus; prior experience supervising junior staff is an advantage. Good knowledge of IIA Standards, IFRS/IAS, Egyptian Accounting Standards, Egyptian Tax Law, and internal control frameworks (COSO). Strong analytical skills, professional skepticism, attention to detail, structured report writing, and ability to coach junior auditors. Proficiency in Arabic and English (written and spoken).

About Lucidya<br><br>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br><br>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary Natural Language Understanding (NLU) capabilities developed entirely in-house and trained on millions of multilingual conversations. Our platform empowers marketing, customer support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br><br>Why This Role Matters<br><br>At Lucidya, customer support is more than answering tickets - it's a critical part of the customer experience. As we scale our global customer base and move towards 24/7 support coverage, we're building a world-class support function that delivers fast, knowledgeable, and proactive service.<br><br>As a Customer Support Specialist, you'll be the first point of contact for our customers, helping them resolve issues, navigate the platform, and ensuring every interaction leaves a positive impression. You'll work closely with our Technical Support and Engineering teams, troubleshooting problems, escalating complex issues when needed, and helping us continuously improve the customer experience.<br><br>Your ability to communicate clearly, solve problems efficiently, and build trust with customers will have a direct impact on customer satisfaction and retention.<br><br>What You'll Do<br><br>Serve as the first point of contact for customer inquiries across multiple channels, including live chat, email, and our ticketing platform Deliver exceptional customer support in both Arabic and English Investigate, troubleshoot, and resolve customer issues independently wherever possible Perform initial debugging and quality checks before escalating technical issues to the Technical Support team Accurately document customer interactions, troubleshooting steps, and resolutions within our ticketing system Manage customer expectations by providing clear updates, timelines, and proactive communication throughout the support process Collaborate closely with Technical Support and Engineering to ensure timely issue resolution Contribute to maintaining and improving internal knowledge base articles and support documentation Identify recurring customer issues and share feedback to improve product quality and support processes Participate in quality assurance reviews and continuously improve service standards Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends<br><br>What Success Looks Like<br><br>Within your first 90 days, you'll:<br><br>Develop a strong understanding of the Lucidya platform, products, and customer workflows Become confident navigating our support tools and internal processes Successfully manage customer inquiries independently Demonstrate strong product knowledge and effective troubleshooting skills Build productive working relationships with Technical Support and Engineering teams Consistently achieve key customer support metrics, including First Response Time (FRT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT)<br><br>Requirements<br><br>Who You Are<br><br>2+ years of experience in a Customer Support Specialist, Customer Support Agent, or similar customer-facing support role Current experience supporting customers in a Saa S environment (required) B2B Saa S experience is strongly preferred Fluent in both Arabic and English, with excellent written and verbal communication skills Comfortable explaining technical concepts to non-technical customers Strong problem-solving and analytical skills with the ability to troubleshoot customer issues independently Experience working with support and collaboration tools such as Intercom, Jira, CRM platforms, or similar ticketing systems Comfortable working across multiple systems and managing several customer conversations simultaneously Highly organized, customer-focused, and able to thrive in a fast-paced environment Bachelor's degree or equivalent qualification<br><br>Nice to Have<br><br>Experience supporting enterprise or government customers Familiarity with customer engagement, social listening, or customer experience platforms Experience contributing to knowledge bases or process documentation Exposure to QA processes or customer support performance metrics<br><br>Why You'll Love Working Here<br><br>Join one of the region's leading AI-native technology companies Work alongside talented teams building products used by leading enterprises and government organizations Help shape a growing Customer Support function with opportunities to influence processes and best practices Remote-first working environment Continuous learning and career development opportunities Collaborative, inclusive, and high-performance culture where your impact is visible<br><br>Hiring Process<br><br>Talent Acquisition Screening Hiring Manager Interview Practical Assessment (if applicable) Final Interview Offer

About Lucidya<br><br>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br><br>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary Natural Language Understanding (NLU) capabilities developed entirely in-house and trained on millions of multilingual conversations. Our platform empowers marketing, customer support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br><br>Why This Role Matters<br><br>As Lucidya continues to scale, delivering fast, reliable technical support is critical to maintaining an exceptional customer experience. The Technical Support Specialist plays a pivotal role between Customer Support and Engineering, resolving complex technical issues before they require engineering intervention.<br><br>This role is responsible for diagnosing technical problems, troubleshooting platform issues, and leveraging internal tools to resolve customer incidents efficiently. By reducing unnecessary escalations and enabling faster resolutions, you'll help improve customer satisfaction while allowing Engineering to focus on building and enhancing our products.<br><br>If you enjoy solving technical problems, investigating system behavior, and working closely with cross-functional teams, this role offers the opportunity to make a meaningful impact in a fast-growing AI company.<br><br>What You'll Do<br><br>Own and resolve Level 2 and Level 3 technical support issues escalated from the Customer Support team Troubleshoot technical issues including API errors, data synchronization failures, authentication and access issues, and platform configuration challenges Analyze logs and system behavior to identify root causes and resolve customer issues efficiently Perform technical investigations and debugging using internal tools and limited database access Reproduce product issues and document clear troubleshooting steps before escalating genuine product defects to Engineering Collaborate closely with Customer Support to ensure seamless handover and resolution of escalated cases Communicate technical findings clearly to both customers and internal stakeholders Maintain detailed documentation within the ticketing system, including investigation findings, root causes, and resolutions Contribute to internal runbooks, troubleshooting guides, and knowledge base articles to improve support efficiency Identify recurring technical issues and partner with Product and Engineering to recommend long-term improvements Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends<br><br>What Success Looks Like<br><br>Within your first 90 days, you'll:<br><br>Develop a deep understanding of the Lucidya platform, architecture, and technical support processes Become proficient with the internal tools used to diagnose and resolve technical issues Independently resolve Level 2 and Level 3 customer issues with minimal engineering involvement Build strong working relationships with Customer Support and Engineering teams Consistently contribute to reducing engineering escalations while improving customer resolution times Meet key support performance metrics, including First Response Time (FRT), Resolution Time, and Customer Satisfaction (CSAT)<br><br>Requirements<br><br>Who You Are<br><br>2+ years of experience in Technical Support, Application Support, Technical Customer Support, or a similar role within a Saa S environment Current experience supporting B2B Saa S customers Strong troubleshooting and analytical skills with the ability to investigate technical issues independently Hands-on experience diagnosing API issues, authentication problems, data synchronization failures, and platform configuration challenges Comfortable reading logs, identifying root causes, and working with technical systems without requiring direct engineering support Experience using ticketing and collaboration tools such as Intercom, Jira, CRM platforms, or similar support systems Fluent in both Arabic and English, with excellent written and verbal communication skills Able to explain technical concepts clearly to both technical and non-technical audiences Highly organized, detail-oriented, and capable of managing multiple technical investigations simultaneously Bachelor's degree or equivalent qualification<br><br>Nice to Have<br><br>Experience supporting enterprise or government customers Exposure to databases, SQL, APIs, or cloud-based Saa S platforms Familiarity with customer engagement, social listening, or customer experience platforms Experience creating technical documentation, runbooks, or knowledge base articles Previous experience working closely with Engineering or Product teams<br><br>Why You'll Love Working Here<br><br>Join one of the region's leading AI-native technology companies Solve challenging technical problems that directly impact customer success Work alongside experienced Product, Engineering, and Customer Success teams Help build a new Technical Support function and influence how it scales Remote-first working environment Continuous learning and career development opportunities Collaborative, inclusive, and high-performance culture where your impact is visible<br><br>Hiring Process<br><br>Talent Acquisition Screening Hiring Manager Interview Practical Assessment (if applicable) Final Interview Offer

<p>Project description DXC-Luxoft is an industry-leading software integrator and solution house for automotive OEMs and suppliers. There are millions of cars on the road today with solutions designed by DXC-Luxoft. DXC-Luxoft is currently supporting several German OEMs in building their next-generation battery-electric vehicle platforms. We help industrializing, integrating and testing the platform and functional software, especially during critical integration phases approaching start-of-production. For expanding our business offering in the European market, we seek to establish experienced automotive engineers. DXC-Luxoft is happy to receive applications from self-motivated and self-disciplined applicants who communicate well, like to work in teams, and are highly motivated to bring value to our automotive customers. For the successful candidate we offer the opportunity to enhance and develop your career with the following benefits: Join a highly competent and motivated international team Apply your talent into creating the mobility solutions of the future Gain hands-on experience working with well-recognized customers Personal growth and promotion options Make an impact on the overall growth of DXC-Luxoft Our interesting project connected with cutting edge automotive technologies.</p><ul><li>Develop and communicate the test strategy, Test Plan.</li><li>Track and prepare the report of testing activities.</li><li>Create test processes and procedures, templates and provide them to the testing team. Keeps all documents up to date.</li><li>Bring improvements to the testing process.</li><li>Responsible for defining a defect management process.</li><li>Enforce adherence to the company's Quality processes and procedures.</li><li>Ensure the timely delivery of different testing milestones.</li><li>Continuous monitoring, mentoring and training of Testing team members.</li><li>Support a positive work environment that promotes customer service, quality, innovation and teamwork. Motivate team.</li><li>Establish effective communication with the Functional testing team.</li><li>Prepares/updates the metrics dashboard.</li><li>Create the necessary reports and make reviews for the prepared reports from the test engineers.</li><li>Development of the tracking of defined software testing activities, including monitoring of these test activities.</li><li>Development of dashboards in Jira or in Confluence.</li><li>Routing of all relevant information to the relevant interfaces such as project management, integration management, error management, steering test management, etc.</li><li>Coordination with the senior test manager of Customer (Steering Test Manager) regarding project-relevant specifications or, if necessary, changes to project-relevant specifications (e.g. functional experience/function availability, etc.)</li><li>Monitoring and supporting the feature teams with regard to ensuring all necessary prerequisites and all required test resources in coordination with integration management.</li><li>Checking for completeness of the functional scope on the basis of the project plan (portfolio).</li><li>Assistance in creating and updating timelines.</li><li>Supervision of the feature team test teams with regard to the timely completion of all relevant test activities regarding the defined software test activities.</li><li>Supervision and technical support of the feature team test teams with regard to test case creation regarding the defined software test activities, based on applicable guidelines.</li><li>Supervision and technical support of the feature team test teams with regard to test case execution regarding defined software testing activities, based on applicable guidelines.</li><li>Tracking of all relevant software, requirements and test artifacts for quality, consistency and bi-directional traceability between test and requirement artifacts or other attributes defined by applicable guidelines.</li><li>Escalation of critical deviations and steering to the appropriate committees.</li><li>Tracking of the results of the defined software test activities at ART &amp; team level, including ensuring completeness and availability.</li><li>Tracking and communication of defects and blockers, defined software test activities at ART &amp; team level to the relevant interfaces such as project management, integration management, error management, steering test management, etc.</li><li>Regular reporting of all results achieved in the course of defined software testing activities at ART &amp; team level based on applicable guidelines Participation in discussions and presentations regarding the defined software testing activities at ART &amp; team level with all stakeholders in coordination with the senior test manager of Customer (Steering Test Manager)</li><li>Conducting regular coordination meetings with all relevant feature team test teams.</li><li>Conduct lessons learned from a test management perspective for the project scopes with the Feature Team Test Team.</li><li>Regular status reports and coordination with Customer's Steering Test Manager.</li><li>Support in the creation, elaboration and adaptation of test strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science or related field. Academic degree.</li><li>Working experience in IT 5 years min.</li><li>Test Management experience.</li><li>Jira / Confluence administration Advanced or Expert.</li><li>English level Proficient C1</li><li>Proven experience in testing in Automotive domains.</li><li>Advanced understanding of testing life-cycle.</li><li>Advanced experience in test processes.</li><li>Excellent understanding of the different testing levels and their scope.</li><li>Excellent understanding of the testing types and testing techniques.</li><li>Understanding and proven track record of experience working in SW development management.</li><li>Understanding of Automation strategies.</li><li>Good understanding of software development methodologies (Waterfall, V-Model, Agile, Lean development)</li><li>Good understanding of ASPICE best practices to ensure manageability, reliability, and deliverables.</li><li>Advanced communication skills (verbal and written).</li><li>Strong negotiation skills.</li><li>Excellent problem-solving skills. Foresee potential issues and risks and come up with solutions.</li><li>Ability to work collaboratively.</li><li>Excellent organizational skills, detail-oriented with proven ability to track and support a project throughout its life cycle.</li><li>Good experience with juggling priorities.</li><li>Customer centric mindset</li><li>Project management experience could be an advantage.</li><li>Full lifecycle project experience could be an advantage.</li><li>Using Agile and SAFe frameworks could be an advantage.</li><li>ISTQB Test Management Level certification.</li></ul>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<ul><li><p>Manages all surface treatment activities including sandblasting, galvanizing, and painting.</p></li><li><p>Supervises Senior and Junior Production Engineers, providing technical guidance and solving operational problems on the treatment lines.</p></li><li><p>Allocates manpower, chemicals, and paint materials to meet daily output targets for treated components.</p></li><li><p>Monitors quality for each process: surface cleanliness after sandblasting, coating thickness and uniformity after galvanizing, and adhesion/finish after painting.</p></li><li><p>Reports equipment breakdowns to Maintenance and coordinates to minimize downtime.</p></li><li><p>Tracks daily treated output and reports actual versus plan to the Standard Production Manager continuously.</p></li><li><p>Enforces strict safety and environmental standards.</p></li><li><p>Works with the Operational Excellence team to implement process improvements that reduce chemical waste, energy use, and cycle time.</p></li><li><p>Trains and develops the engineers under supervision on proper handling of each treatment process.</p></li><li><p>Reviews consumption reports and identifying opportunities to reduce waste and cost.</p></li><li><p>Reports production performance, quality issues, and improvement plan to the Standard Production Manager continuously.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree in science or Chemical Engineering.</p></li><li><p>+7 years of experience in surface treatment, with at least 3 years in a supervisory role. Specific experience in sandblasting, galvanizing, and industrial painting within steel or industrial manufacturing is strongly preferred.</p></li><li><p>Proven ability to lead and motivate a team of engineers, technicians, and workers across shifts.</p></li><li><p>Intermediate English proficiency for reading technical data sheets, safety standards, and writing reports.</p></li></ul><p></p>

<ul><li><p>Implements and monitors approved industrial safety plans, licensing activities, and compliance programs, identifying deviations and recommending corrective actions when required.</p></li><li><p>Monitors the timely renewal of contracts related to fire extinguishers, fire protection systems, water networks, and fire alarm systems, ensuring continuous operational readiness.</p></li><li><p>Maintains and updates emergency response team structures, contact lists, and emergency preparedness plans to ensure effective response during incidents.</p></li><li><p>Reviews new facility contracts and verifies that all required industrial safety licenses, permits, and government approvals are obtained before operational commencement.</p></li><li><p>Prepares and reviews weekly, monthly, quarterly, and annual operational reports for submission to the Department Manager, highlighting performance, compliance status, and key issues.</p></li><li><p>Participates in departmental meetings, implements assigned action plans, and follows up on the execution of decisions, recommendations, and improvement initiatives within the Industrial Safety Section.</p></li><li><p>Coordinates with internal departments and external authorities to support compliance with occupational health and safety regulations and company policies.</p></li><li><p>Supervises daily activities of Industrial Safety personnel, ensuring work is completed according to established procedures, safety standards, and regulatory requirements.</p></li><li><p>Ensures inspections, audits, and corrective actions are completed within agreed timelines and maintains proper documentation for regulatory compliance.</p></li><li><p>Escalates significant safety risks, compliance issues, or operational concerns to the Department Manager and recommends appropriate mitigation measures.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree (prefer B.Sc. Of law)</p></li><li><p>4+ years of experience</p></li><li><p>Full knowledge of licenses, occupancy, removal, and closure laws.</p></li></ul><p></p>

<p>We are looking for an HR Manager to oversee all aspects of human resources in the Egypt office. The HR Manager will lead and direct the different functions of the HR Department in Egypt and support and cooperate with the HR department in the Head office.</p><p>Mais tasks</p><ul><li>Develop and implement EG HR strategies and initiatives aligned with the overall company strategy</li><li>Play the focal point between the management and employees by addressing demands, grievances or other issues</li><li>Manage the recruitment and selection process in EG</li><li>Support current and future business needs through the development, engagement, motivation and preservation of human capital</li><li>Oversee and manage a performance appraisal system that drives high performance</li><li>Maintain compensation and benefits processes</li><li>Assess training needs to apply and monitor training programs</li><li>Creating and revising job descriptions</li><li>Developing, revising, and recommending HR handbook, policies and procedures</li><li>Controlling employees' exit process</li><li>Maintaining department records and reports</li><li>Perform other related tasks as required by the management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Bachelor's Degree in Human Resources, Business Management or a related field</p><p>Very good English skills</p><p>At least 4 years of experience in a similar position</p><p>Independent Decision Maker, able to achieve the results with minimum supervision</p><p>People oriented and results driven</p><p>Knowledge of HR systems and databases is highly preferred</p><p>In-depth understanding of EG labour law</p>

<p><em>We are Hiring: Operations Manager</em> ????</p><p><em>Location: Fifth Settlement, New Cairo</em></p><p><em>About the Role:</em></p><p>We are looking for a results-driven <em>Operations Manager</em> to lead and manage our Call Center operations during the overnight shift.</p><p><em>Key Responsibilities:</em></p><p>- Plan, manage &amp; supervise daily Call Center Operations</p><p>- Monitor team performance and ensure Targets &amp; KPIs are met</p><p>- Coach, train and motivate team leaders and agents</p><p>- Handle escalations and ensure smooth workflow</p><p>- Implement processes to improve productivity and quality</p><p>- Prepare daily/weekly performance reports</p><p><em>Requirements:</em></p><p>- 2+ Years experience in <em>Call Center Field</em> in a supervisory/leadership role</p><p>- Proven experience handling <em>US / English Accounts</em> is a must</p><p>- Strong Leadership, Communication &amp; Problem-solving skills</p><p>- Ability to work under pressure and meet deadlines</p><p>- Excellent English communication skills</p><p>- <em>Male Candidates Only</em></p><p>- <em>Overnight Shift: 7:00 PM – 4:00 AM</em></p><p>- Location: Fifth Settlement - Must be able to commute</p><p><em>What We Offer:</em></p><p>- Competitive Salary</p><p>- Medical Insurance</p><p>- Career Growth &amp; Promotion Opportunities</p><p>- Stable work environment</p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><em>Requirements:</em></p><p>- 2+ Years experience in <em>Call Center Field</em> in a supervisory/leadership role</p><p>- Proven experience handling <em>US / English Accounts</em> is a must</p><p>- Strong Leadership, Communication &amp; Problem-solving skills</p><p>- Ability to work under pressure and meet deadlines</p><p>- Excellent English communication skills</p><p>- <em>Male Candidates Only</em></p><p>- <em>Overnight Shift: 7:00 PM – 4:00 AM</em></p><p>- Location: Fifth Settlement - Must be able to commute</p><p><em>What We Offer:</em></p><p>- Competitive Salary</p><p>- Medical Insurance</p><p>- Career Growth &amp; Promotion Opportunities</p><p>- Stable work environment</p><p></p>

<p>Envision Employment Solutions is currently looking for a IT Release Manager for one of our partners, a leading Digital Bank!</p><p>Job Summary: We are seeking an experienced IT Release Manager to coordinate and oversee the successful delivery of IT releases across the organization. In this role, you will lead release readiness activities, coordinate go/no-go decisions, ensure quality and security validations are completed, and support smooth production deployments through effective planning and cross-functional collaboration.</p><p><b>Responsibilities</b></p><ul><li>Coordinate IT releases and lead go/no-go decisions based on quality assurance, testing outcomes, and overall release readiness.</li><li>Ensure quality and security sign-offs across staging and production environments.</li><li>Validate test results, defect status, performance metrics, and penetration testing outcomes before production deployment.</li><li>Execute production validation activities, including smoke testing and cross-domain validation across infrastructure, data, and workplace systems.</li><li>Manage rollback procedures and support production recovery activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 7 years of experience in IT Release Management or a similar role. Experience coordinating enterprise IT releases across multiple teams. Strong understanding of release management and production deployment processes. Experience leading release readiness assessments and go/no-go decisions. Knowledge of quality assurance, software testing, and defect management practices. Familiarity with production validation activities, including smoke testing. Understanding of security validation and penetration testing processes. Experience managing release rollback procedures. Excellent communication, coordination, and stakeholder management skills.</p>

<p>Envision Employment Solutions is currently looking for a NOC &amp; Application Monitoring Manager for one of our partners, a leading Digital Bank!</p><p>Job Summary: We are seeking an experienced NOC &amp; Application Monitoring Manager to oversee the monitoring of production systems, applications, and infrastructure using observability tooling.</p><p>Responsibilities</p><ul><li>Monitor all production systems, applications, and infrastructure on a 24/7 basis using observability tooling.</li><li>Manage Network Operations Centre (NOC) activities to ensure real-time visibility of system availability and performance.</li><li>Detect, triage, and escalate incidents, and execute first-line runbooks in accordance with defined operational playbooks.</li><li>Produce daily and weekly operational health reports, including tracking and escalating Service Level Objective (SLO) breaches and recurring incident patterns.</li><li>Establish and operate observability and Site Reliability Engineering (SRE) practices across applications and infrastructure.</li><li>Enable proactive monitoring, root cause analysis, and continuous improvement of system reliability and performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 7 years of experience in NOC, Application Monitoring, IT Operations, or a similar role.</p><p>Experience monitoring production systems, applications, and infrastructure.</p><p>Experience managing Network Operations Centre (NOC) activities.</p><p>Experience using observability tooling.</p><p>Experience detecting, triaging, and escalating incidents.</p><p>Experience executing first-line runbooks and operational playbooks.</p><p>Experience producing operational health reports and tracking Service Level Objective (SLO) breaches.</p><p>Experience establishing or operating observability and Site Reliability Engineering (SRE) practices.</p><p>Experience performing root cause analysis and supporting continuous improvement initiatives.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a&nbsp;</em><em><strong>NOC &amp; Application Monitoring Manager</strong></em><em>&nbsp;for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The <strong>NOC &amp; Application Monitoring Manager </strong>leads the Bank's 24/7 Network Operations Centre and application monitoring function, ensuring real-time visibility of system availability and performance across all production applications and infrastructure. This role owns incident detection, triage, and escalation, and drives the adoption of observability and Site Reliability Engineering (SRE) practices to strengthen system resilience.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Manage the 24/7 monitoring of all production systems, applications, and infrastructure using observability tooling.</li><li>Lead and manage the Network Operations Centre (NOC) team to ensure real-time visibility of system availability and performance.</li><li>Detect, triage, and escalate incidents in line with defined operational playbooks and runbooks, executing first-line response actions.</li><li>Produce daily and weekly operational health reports, tracking Service Level Objective (SLO) breaches and recurring incident patterns.</li><li>Establish and operate observability and Site Reliability Engineering (SRE) practices across applications and infrastructure.</li><li>Drive root cause analysis and continuous improvement initiatives to enhance system reliability and reduce incident recurrence.</li><li>Define and maintain monitoring dashboards, alerting thresholds, and escalation matrices in coordination with application and infrastructure teams.</li><li>Manage relationships with monitoring tool vendors and ensure optimal use of observability platforms.</li><li>Coach and develop the NOC team, ensuring appropriate shift coverage and readiness for major incidents.</li></ul> </div>

<p>We are seeking an exceptional <strong>Training Manager</strong> to join our dynamic Human Resources team . This is an incredible opportunity to shape the learning journey of our employees, fostering a culture of continuous growth and development.</p><p>As our Training Manager, you will be at the heart of our talent development strategy, designing and implementing impactful training programs that empower our workforce. You will work within a supportive and collaborative environment, contributing significantly to our overall success and employee satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Develop and implement the annual Learning &amp; Development (L&amp;D) strategy aligned with business objectives.</p></li><li><p>Prepare and manage the annual training budget and monitor expenditures.</p></li><li><p>Establish learning policies, procedures, and training standards.</p></li><li><p>Conduct annual Training Needs Analysis (TNA) across all departments.</p></li><li><p>Design, coordinate, and deliver technical, behavioral, leadership, and compliance training programs.</p></li><li><p>Develop onboarding and orientation programs for new employees.</p></li><li><p>Manage leadership development, succession planning, and talent development initiatives.</p></li><li><p>Coordinate mandatory legal, health &amp; safety, and compliance training.</p></li><li><p>Develop Individual Development Plans (IDPs) for employees in coordination with department</p></li><li><p>managers.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Human Resources, Business Administration, or a related field.</p></li><li><p>Train the Trainer</p></li></ul><p></p><p><strong>Experience</strong></p><ul><li><p>6–10 years of progressive experience in Learning &amp; Development .</p></li><li><p>Experience in retail, hospitality, food &amp; beverage, manufacturing, or multi-site operations is preferred.</p></li><li><p>age not exceed 40 years</p></li></ul><p></p><p></p>

<p><h4>Key responsibilities:</h4> <ul> <li>Provide administrative support to the production manager and production team.</li> <li>Coordinate and communicate effectively with procurement and warehouse to support production operations.</li> <li>Perform other administrative duties assigned by management.</li> <li>Manage emails and internal communications related to production activities.</li> <li>Create and process purchase requisitions for production-related materials and services.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Finance Manager-Translation and Saas Solutions <br> <br><strong>About the Role</strong><br>We are seeking an experienced <strong>Finance Manager</strong> to lead financial planning, reporting, budgeting, and cash flow management while supporting strategic business decisions. The ideal candidate will have strong analytical skills, leadership capabilities, and a proven track record in financial management.<br><strong>Key Responsibilities</strong><br><ul><li>Develop and manage annual budgets, forecasts, and financial plans.</li><li>Prepare and analyze monthly, quarterly, and annual financial reports.</li><li>Monitor cash flow, working capital, and financial performance.</li><li>Ensure compliance with accounting standards, tax regulations, and company policies.</li><li>Lead financial audits and coordinate with external auditors.</li><li>Provide strategic financial insights and recommendations to senior management.</li><li>Oversee accounts payable, accounts receivable, and general ledger activities.</li><li>Implement and improve financial controls, processes, and reporting systems.</li><li>Manage and mentor the finance team.</li></ul><br><strong>Requirements</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or a related field.</li><li>5+ years of experience in finance, accounting, or financial management.</li><li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li><li>Proficiency in ERP systems and Microsoft Excel.</li><li>Professional certifications such as CMA, CPA, ACCA, or equivalent are a plus.</li><li>Strong analytical, communication, and leadership skills.</li><li>Experience in FMCG, Manufacturing, Retail, or Hospitality industries is preferred.</li></ul><br><strong>Benefits</strong><br> Competitive Salary Package<br> Performance-Based Bonuses<br> Career Growth Opportunities<br> Medical &amp; Social Insurance<br> Dynamic &amp; Professional Work Environment<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>MB Logistics is hiring | Sales Manager – Logistics &amp; Warehousing</p><p>Location: Dokki</p><p><br></p><p>We are looking for an experienced and results-oriented Sales Manager to join our growing team. The ideal candidate will have a solid background in logistics services, warehousing solutions, and courier parcel sales, with a proven ability to drive business growth and build long-term client relationships.</p><p><br></p><p>Key Responsibilities:</p><p>-Develop and execute strategic sales plans to achieve revenue targets.</p><p>Identify and acquire new B2B clients for logistics, warehousing, and courier services.</p><p>-Build and maintain strong relationships with key accounts and corporate customers.</p><p>-Prepare commercial proposals, quotations, and negotiate contracts.</p><p>-Collaborate with the operations team to ensure high-quality service delivery.</p><p>-Monitor market trends, customer needs, and competitor activities.</p><p>-Lead, coach, and motivate the sales team to achieve sales objectives.</p><p>-Prepare regular sales forecasts and performance reports.</p><p><br></p><p>Requirements:</p><p>-Bachelor's degree in Business Administration, Logistics, Marketing, or a related field.</p><p>-5+ years of experience in logistics sales, warehousing solutions, or courier services.</p><p>-Proven track record of achieving and exceeding sales targets.</p><p>-Strong network within the logistics and supply chain industry is highly preferred.</p><p>-Excellent communication, negotiation, and presentation skills.</p><p>-Strong leadership and team management abilities.</p><p>-Good command of English.</p><p>-Proficiency in Microsoft Office and CRM systems</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>-Excellent communication, negotiation, and presentation skills.</p><p>-Strong leadership and team management abilities.</p><p>-Good command of English.</p><p>-Proficiency in Microsoft Office and CRM systems</p></div>