Operation Manager Jobs in Egypt

Company Description Beta for Metal Industries and Tradings L. L. C Egypt is a specialized metal fabrication and construction company focused on delivering high-quality, cost-effective steel and metal solutions. The company combines advanced technology with a thorough understanding of client requirements to provide precise manufacturing and installation services. A strict quality assurance program and continuous process checks ensure that all products meet demanding standards for safety, accuracy, and durability. Beta’s experienced and highly skilled workforce offers a full range of technical solutions, from simple repairs to complex large-scale projects, including design, engineering, fabrication, assembly, and erection. The company is known for its reliability, competitive pricing, and strong customer service, often resulting in repeat business and long-term partnerships.<br>Role Description The فني تركيب أبواب معدنية (Metal Door Installation Technician) is a full-time, on-site role based in Al Jizah, Egypt. The technician will be responsible for installing, aligning, and securing metal doors and related hardware at customer sites, following technical drawings, safety standards, and company procedures. Daily tasks include measuring and preparing openings, performing minor adjustments and repairs, using hand and power tools, and coordinating with supervisors and project teams to ensure timely completion of work. The role involves inspecting installed doors for proper operation, identifying and resolving installation issues, and maintaining a clean and safe work environment. The technician will also interact with customers on-site, addressing basic questions and ensuring that installations meet agreed specifications and quality expectations.<br>Qualifications<br> Candidates should possess strong troubleshooting skills to identify, diagnose, and resolve installation and mechanical issues related to metal doors. Candidates should possess effective communication and customer service skills to coordinate with team members and interact professionally with clients. Candidates should possess customer satisfaction awareness, with the ability to follow specifications and deliver work that meets or exceeds client expectations. Candidates should possess practical cabling skills where needed for door-related systems, such as electronic locks or access control components. Relevant technical experience in metal door installation, steel fabrication, or construction field work. Ability to read and understand basic technical drawings and measurements. Commitment to workplace safety, including proper use of tools, equipment, and personal protective gear. Physical ability to perform manual labor, including lifting, bending, and working on-site in varying conditions. High school diploma or equivalent; vocational or technical training in metal works, construction, or a related field is an advantage. Prior experience in metal door installation or similar roles within the construction or metal fabrication industry is preferred.

About the company• dejavu Egypt is a Leading women's Footwear Brand, selling shoes and bags since 2009 through 38 Stores in Egypt and our official website:About the job• A Customer Service Specialist to join our dynamic team at New Cairo Headquarter Office who will be responsible for attending promptly to dejavu customers and prospects by offering effective, consistent, and professional customer Care, including outbound calls, escalating cases, and following up with functional departments to ensure smooth operation with a high level of customer satisfaction:Key Responsibilities• Provide exceptional customer support by promptly responding to inquiries, resolving issues, and addressing concerns, as well as complaint handling as per dejavu CS standards• Provide accurate information about dejavu products and offers• Responsible and accountable for each and every ticket/request created until it is resolved successfully• Give the best level of assistance to customers by understanding their needs and following all policies and procedures• Ensure a high level of customer satisfaction and enhance the brand image to meet and exceed customer expectations• Understand & effectively deal with job stress and unsatisfied customers• Identify and escalate issues to the relevant team• Achieve dejavu customer service team KPIs• Complete all operational functions within the agreed SLA• Follow Customer Service guidelines & telephone etiquettes at all times• Perform the necessary and right actions on systems or tools to handle the customer request or resolve complaints properly, and maintain the company’s financial position by providing win-win solutions• Set reports if requested by the direct manager:Who You Are• You must hold a University degree - Military Service Exempted or completed for males• Preferred New Cairo residence or nearby• You have worked in a call center or Customer Service environment before with a minimum of one year of experience• You are a dynamic member who is passionate about giving the best service and able to handle multiple tasks• You have strong listening, communication skills, and empathy• You are open-minded, positive, and a team worker• You are service minded and effective in solving problems and making decisions• You can speak and write Arabic and English professionally• Self-motivated, detail-oriented, and organized• Able to adapt to change and meet the changing demands of the work environment<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: Morning only</li><li>Benefits: Medical insurance, Social insurance</li></ul>

:About the company• dejavu Egypt is a Leading women's Footwear Brand, selling shoes and bags since 2009 through 38 Stores in Egypt and our official website:About the job• A Customer Service Specialist to join our dynamic team at New Cairo Headquarter Office who will be responsible for attending promptly to dejavu customers and prospects by offering effective, consistent, and professional customer Care, including outbound calls, escalating cases, and following up with functional departments to ensure smooth operation with a high level of customer satisfaction:Key Responsibilities• Provide exceptional customer support by promptly responding to inquiries, resolving issues, and addressing concerns, as well as complaint handling as per dejavu CS standards• Provide accurate information about dejavu products and offers• Responsible and accountable for each and every ticket/request created until it is resolved successfully• Give the best level of assistance to customers by understanding their needs and following all policies and procedures• Ensure a high level of customer satisfaction and enhance the brand image to meet and exceed customer expectations• Understand & effectively deal with job stress and unsatisfied customers• Identify and escalate issues to the relevant team• Achieve dejavu customer service team KPIs• Complete all operational functions within the agreed SLA• Follow Customer Service guidelines & telephone etiquettes at all times• Perform the necessary and right actions on systems or tools to handle the customer request or resolve complaints properly, and maintain the company’s financial position by providing win-win solutions• Set reports if requested by the direct manager:Who You Are• You must hold a University degree - Military Service Exempted or completed for males• Preferred New Cairo residence or nearby• You have worked in a call center or Customer Service environment before with a minimum of one year of experience• You are a dynamic member who is passionate about giving the best service and able to handle multiple tasks• You have strong listening, communication skills, and empathy• You are open-minded, positive, and a team worker• You are service minded and effective in solving problems and making decisions• You can speak and write Arabic and English professionally• Self-motivated, detail-oriented, and organized• Able to adapt to change and meet the changing demands of the work environment<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 4</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p>This is an opportunity to work directly with the Chief Operating Officer of a reputable and well-established US organisation, gaining exposure to senior-level decision-making, international business operations, and high-priority strategic initiatives. Position Overview We are seeking a highly capable, proactive, and commercially aware Executive Assistant to provide dedicated support to the Chief Operating Officer of a reputable US organisation. This is a direct, one-to-one executive support role that extends well beyond traditional diary and administrative assistance. The successful candidate will act as a trusted partner to the COO, helping manage priorities, coordinate projects, maintain momentum across key business initiatives, and ensure important actions are completed accurately and on time. The role requires exceptional judgement, organisation, discretion, and communication. You will need to anticipate the COO s requirements, engage confidently with senior international stakeholders, and take ownership of responsibilities with limited supervision. This is an onsite position based in Cairo. The successful candidate must work hours aligned with the COO s US working day. These hours form part of the role s standard working schedule and may shift seasonally in line with US daylight-saving changes. Key Responsibilities Executive Support &amp; Priority Management Provide dedicated day-to-day support to the Chief Operating Officer. Manage the COO s calendar, meetings, communications, follow-ups, and competing priorities. Coordinate meeting preparation, including agendas, briefing materials, presentations, and supporting documentation. Maintain clear visibility of the COO s key priorities, commitments, deadlines, and outstanding actions. Anticipate upcoming requirements and proactively prepare the information or resources needed. Exercise sound judgement when handling routine business matters and determining appropriate next steps. Manage confidential and commercially sensitive information with the highest level of discretion and integrity. Project Coordination &amp; Follow-Through Coordinate and track multiple projects, priorities, and business initiatives on behalf of the COO. Follow up with internal and external stakeholders to ensure actions and deadlines are completed. Maintain accurate project trackers, action logs, documentation, and progress updates. Identify potential delays, risks, dependencies, or incomplete actions and raise these with the COO promptly. Take ownership of assigned projects and support their progression through to completion. Help ensure decisions and instructions from the COO are communicated clearly and actioned effectively. Business &amp; Operational Support Assist the COO with operational, billing, financial, commercial, and other business-related activities. Prepare and maintain reports, presentations, business documents, correspondence, and executive records. Review information for completeness, accuracy, and relevance before presenting it to the COO. Apply strong business awareness when identifying issues, gathering information, and proposing practical solutions. Support the COO in maintaining oversight of critical operational and business priorities. Communication &amp; Stakeholder Coordination Act as a professional point of coordination between the COO and internal teams, clients, suppliers, and external stakeholders. Communicate clearly and professionally across email, meetings, calls, and other business channels. Coordinate meetings and follow-ups across different departments, countries, and time zones. Build credible working relationships with senior stakeholders while representing the COO professionally. Ensure relevant stakeholders remain informed of priorities, decisions, actions, and deadlines. Manage communications with diplomacy, urgency, and appropriate discretion. Process Improvement &amp; Organisational Effectiveness Identify opportunities to improve administrative processes, workflows, communication, and organisational efficiency. Recommend practical solutions that improve coordination, visibility, and follow-through. Develop and maintain effective templates, trackers, documentation, and standard working processes. Support the COO in strengthening accountability and execution across key initiatives. Qualifications &amp; Experience Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours. What We Offer Work Model: Onsite role based in Cairo, working a standard schedule aligned with US business hours. Executive Exposure: The opportunity to work directly with an experienced Chief Operating Officer of a reputable US organisation. Global Experience: Exposure to international stakeholders, business functions, and commercial operations. Development: Access to ongoing learning and development opportunities within a growing global organisation.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours.</p>

<p>This is an opportunity to work directly with the Chief Operating Officer of a reputable and well-established US organisation, gaining exposure to senior-level decision-making, international business operations, and high-priority strategic initiatives. Position Overview We are seeking a highly capable, proactive, and commercially aware Executive Assistant to provide dedicated support to the Chief Operating Officer of a reputable US organisation. This is a direct, one-to-one executive support role that extends well beyond traditional diary and administrative assistance. The successful candidate will act as a trusted partner to the COO, helping manage priorities, coordinate projects, maintain momentum across key business initiatives, and ensure important actions are completed accurately and on time. The role requires exceptional judgement, organisation, discretion, and communication. You will need to anticipate the COO s requirements, engage confidently with senior international stakeholders, and take ownership of responsibilities with limited supervision. This is an onsite position based in Cairo. The successful candidate must work hours aligned with the COO s US working day. These hours form part of the role s standard working schedule and may shift seasonally in line with US daylight-saving changes. Key Responsibilities Executive Support &amp; Priority Management Provide dedicated day-to-day support to the Chief Operating Officer. Manage the COO s calendar, meetings, communications, follow-ups, and competing priorities. Coordinate meeting preparation, including agendas, briefing materials, presentations, and supporting documentation. Maintain clear visibility of the COO s key priorities, commitments, deadlines, and outstanding actions. Anticipate upcoming requirements and proactively prepare the information or resources needed. Exercise sound judgement when handling routine business matters and determining appropriate next steps. Manage confidential and commercially sensitive information with the highest level of discretion and integrity. Project Coordination &amp; Follow-Through Coordinate and track multiple projects, priorities, and business initiatives on behalf of the COO. Follow up with internal and external stakeholders to ensure actions and deadlines are completed. Maintain accurate project trackers, action logs, documentation, and progress updates. Identify potential delays, risks, dependencies, or incomplete actions and raise these with the COO promptly. Take ownership of assigned projects and support their progression through to completion. Help ensure decisions and instructions from the COO are communicated clearly and actioned effectively. Business &amp; Operational Support Assist the COO with operational, billing, financial, commercial, and other business-related activities. Prepare and maintain reports, presentations, business documents, correspondence, and executive records. Review information for completeness, accuracy, and relevance before presenting it to the COO. Apply strong business awareness when identifying issues, gathering information, and proposing practical solutions. Support the COO in maintaining oversight of critical operational and business priorities. Communication &amp; Stakeholder Coordination Act as a professional point of coordination between the COO and internal teams, clients, suppliers, and external stakeholders. Communicate clearly and professionally across email, meetings, calls, and other business channels. Coordinate meetings and follow-ups across different departments, countries, and time zones. Build credible working relationships with senior stakeholders while representing the COO professionally. Ensure relevant stakeholders remain informed of priorities, decisions, actions, and deadlines. Manage communications with diplomacy, urgency, and appropriate discretion. Process Improvement &amp; Organisational Effectiveness Identify opportunities to improve administrative processes, workflows, communication, and organisational efficiency. Recommend practical solutions that improve coordination, visibility, and follow-through. Develop and maintain effective templates, trackers, documentation, and standard working processes. Support the COO in strengthening accountability and execution across key initiatives. Qualifications &amp; Experience Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours. What We Offer Work Model: Onsite role based in Cairo, working a standard schedule aligned with US business hours. Executive Exposure: The opportunity to work directly with an experienced Chief Operating Officer of a reputable US organisation. Global Experience: Exposure to international stakeholders, business functions, and commercial operations. Development: Access to ongoing learning and development opportunities within a growing global organisation.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours.</p>

<p><strong>Job Summary</strong></p><p>We are seeking a highly organized, proactive, and professional <strong>Assistant to the Chief Operating Officer (COO)</strong> to provide comprehensive executive and operational support within a leading engineering consulting firm. The successful candidate will play a key role in ensuring the efficient coordination of the COO's daily activities, supporting strategic initiatives, facilitating communication across departments, and contributing to the smooth execution of operational objectives.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Provide high-level administrative and executive support to the COO.</p></li><li><p>Manage the COO's calendar, appointments, meetings, travel arrangements, and correspondence.</p></li><li><p>Prepare reports, presentations, meeting agendas, and minutes with accuracy and professionalism.</p></li><li><p>Coordinate communication and follow-up between the COO, department heads, clients, consultants, and external stakeholders.</p></li><li><p>Track operational priorities, project milestones, and action items to ensure timely completion.</p></li><li><p>Assist in monitoring business performance, preparing operational reports, and supporting management decision-making.</p></li><li><p>Organize executive meetings, workshops, client visits, and company events.</p></li><li><p>Maintain confidential records, contracts, and executive documentation.</p></li><li><p>Support the COO in strategic initiatives, process improvement projects, and cross-functional coordination.</p></li><li><p>Liaise with engineering, project management, finance, HR, and other departments to facilitate operational efficiency.</p></li><li><p>Perform additional administrative and operational duties as assigned by the COO</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's degree in Business Administration, Management, Engineering Management, or a related discipline.</p></li><li><p>Minimum of <strong>5 years of experience</strong> as an Executive Assistant or Assistant to a C-level executive.</p></li><li><p>Previous experience in an <strong>engineering consulting, engineering design, or construction company</strong> is required.</p></li><li><p>Excellent command of English (minimum <strong>C1 level</strong>) in both written and spoken communication.</p></li><li><p>Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Experience with document management systems and collaboration platforms is an advantage.</p></li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li><p>Exceptional organizational, planning, and time management skills.</p></li><li><p>Strong written and verbal communication and business correspondence abilities.</p></li><li><p>Ability to manage multiple priorities in a fast-paced, deadline-driven environment.</p></li><li><p>High level of discretion, integrity, and professionalism when handling confidential information.</p></li><li><p>Strong analytical and problem-solving skills with excellent attention to detail.</p></li><li><p>Ability to coordinate across multiple departments and build effective working relationships.</p></li><li><p>Self-motivated, proactive, and capable of working independently with minimal supervision.</p></li><li><p>Strong follow-up skills and commitment to delivering high-quality work.</p></li><li><p>Professional demeanor with excellent interpersonal and stakeholder management skills.</p></li></ul><p>&nbsp;</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p style="text-align:justify;"><b><span>Job Purpose:</span></b><span>The <span>General Manager - Country Operations</span> is the single accountable leader for all manufacturing and delivery operations within the country, responsible for one or more sites and owning the full Order-to-Cash (OTC) execution spine from order intake through to revenue recognition. The role carries full P&amp;L accountability and disciplinary leadership of all in-country functions — Operations, Supply Chain, QHSE, Project Management, Planning, and Support — ensuring each site operates in full compliance with FPI standards and applicable local regulations, with particular emphasis on Health, Safety and Environment.</span></p> <p style="text-align:justify;"><span>The job holder drives operational efficiency, optimises plant output, and embeds a culture of continuous improvement and high standards across all sites in line with business requirements. Commercial authority — including pricing, bid approval, and terms — rests with the global Commercial function; the <span>General Manager - Country Operations</span> is accountable for translating confirmed orders into on-time, on-cost, on-quality delivery and converting backlog into revenue.</span></p> <p style="text-align:justify;"><b><span>Job Dimension:</span></b><b><span>&nbsp;</span></b></p> <ul> <li style="text-align:justify;"><span>P&amp;L Ownership: Full country P&amp;L: revenue recognition from order conversion, COGS, manufacturing cost, and country-level SG&amp;A.</span></li> <li style="text-align:justify;"><span>CAPEX Authority: Develop and steward site CapEx plans in line with global Engineering/Manufacturing standards; subject to COO approval thresholds.</span></li> <li style="text-align:justify;"><span>Cost Control: Conversion cost, operational SG&amp;A, and working capital efficiency within the country.</span></li> </ul> <p style="text-align:justify;"><b><span>Key Accountabilities:</span></b></p> <p style="text-align:justify;"><b><span>Order to Cash Delivery:</span></b></p> <ul> <li style="text-align:justify;"><b><span>&nbsp;</span></b><span>Own execution of all confirmed orders from handover by Commercial/Bids through to product delivery and revenue recognition.</span></li> <li style="text-align:justify;"><span>Ensure project milestones, delivery schedules, and quality release gates are met.</span></li> <li style="text-align:justify;"><span>Drive backlog conversion discipline: eliminate bottlenecks, resolve escalations, maintain customer schedule commitments.</span></li> <li style="text-align:justify;"><span>Serve as primary operational interface to the customer post-order.</span></li> <li style="text-align:justify;"><span>Coordinate with Project Management, Planning, Supply Chain, and Manufacturing to maintain one aligned delivery plan per order.</span></li> </ul> <p style="text-align:justify;"><b><span>Manufacturing &amp; Operations:</span></b></p> <ul> <li style="text-align:justify;"><span>Accountable for plant operations across all in-country sites: production output, OEE, conversion cost, and resource utilisation.</span></li> <li style="text-align:justify;"><span>Ensure production meets agreed quality, efficiency, and delivery standards.</span></li> <li style="text-align:justify;"><span>Oversee preventive and corrective maintenance to minimise downtime.</span></li> <li style="text-align:justify;"><span>Drive Right-First-Time (RFT) performance.</span></li> <li style="text-align:justify;"><span>Implement continuous improvement programmes; embed 5S, standard work, and problem-solving in daily management.</span></li> </ul> <p style="text-align:justify;"><b><span>Planning &amp; SOP:</span></b></p> <ul> <li style="text-align:justify;"><span>Own the in-country S&amp;OP process: baseline scheduling, capacity planning, and shopfloor sequencing aligned to the global planning framework.</span></li> <li style="text-align:justify;"><span>Ensure one integrated plan drives manufacturing, supply chain, and delivery commitments.</span></li> <li style="text-align:justify;"><span>Escalate capacity constraints or supply risks to the COO with proposed corrective actions.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Supply Chain:</span></b></p> <ul> <li style="text-align:justify;"><span>Accountable for in-country procurement execution, inbound logistics, and warehousing in line with global Supply Chain standards.</span></li> <li style="text-align:justify;"><span>Accountable for outbound delivery and logistics performance.</span></li> <li style="text-align:justify;"><span>Work with the global Supply Chain function on procurement governance, supplier performance, and inventory control.</span></li> </ul> <p style="text-align:justify;"><b><span>P&amp;L and Financial Performance:</span></b></p> <ul> <li style="text-align:justify;"><span>Own the country P&amp;L: revenue from order conversion, manufacturing cost, and country SG&amp;A.</span></li> <li style="text-align:justify;"><span>Ensure budget targets are met; define corrective action plans where performance is behind budget.</span></li> <li style="text-align:justify;"><span>Develop CapEx plans for each site.</span></li> <li style="text-align:justify;"><span>Identify and implement cost-saving initiatives.</span></li> <li style="text-align:justify;"><span>Provide timely, accurate financial reporting to COO and CFO/FP&amp;A.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Country Leadership &amp; Alignment:</span></b></p> <ul> <li style="text-align:justify;"><span>Hold disciplinary leadership of all in-country teams: Operations, Supply Chain, Planning, QHSE, Project Management, Engineering support, P&amp;C, Finance, and shared-service interfaces.</span></li> <li style="text-align:justify;"><span>Ensure cross-functional alignment within the country.</span></li> <li style="text-align:justify;"><span>Lead local sales teams operationally; commercial authority remains with the global Commercial function.</span></li> <li style="text-align:justify;"><span>Represent FPI as the senior operational leader with regulators, clients (post-order), contractors, and labour councils.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Quality:</span></b><b><span>&nbsp;</span></b></p> <ul> <li style="text-align:justify;"><span>Ensure all products delivered from in-country sites meet FPI quality standards and customer specifications.</span></li> <li style="text-align:justify;"><span>Drive Right-First-Time (RFT) performance and non-conformance (NCM) reduction across all sites.</span></li> <li style="text-align:justify;"><span>Embed quality governance and structured problem-solving in daily line management.</span></li> <li style="text-align:justify;"><span>Ensure customer complaints are responded to promptly with root cause analysis and verified corrective actions.</span></li> <li style="text-align:justify;"><span>Work closely with the Group Quality Director, who holds independent governance authority and direct escalation rights to the COO.</span></li> </ul> <p style="text-align:justify;"><b><span>Continuous Improvement:</span></b></p> <ul> <li style="text-align:justify;"><span>Implement Lean daily management, standard work, and structured problem-solving across all in-country sites.</span></li> <li style="text-align:justify;"><span>Act as the local enabler of digital, AI, and automation initiatives in line with the global Operational Excellence agenda.</span></li> <li style="text-align:justify;"><span>Ensure continuous improvement activities are clearly defined and actively tracked.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Health, Safety and Environment:</span></b></p> <ul> <li style="text-align:justify;"><span>The <span>General Manager - Country Operations</span> is personally accountable for the health, safety, and environmental performance of all sites under their leadership — this is a non-delegable responsibility.</span></li> <li style="text-align:justify;"><span>Visible HSSE leadership is expected at all times: on the shopfloor, in daily management, and in every decision that touches people, plant, or environment.</span></li> <li style="text-align:justify;"><span>Ensure all sites operate in full compliance with FPI HSSE standards, local regulations, and applicable legal obligations.</span></li> <li style="text-align:justify;"><span>Drive a proactive safety culture: zero tolerance for unsafe acts or conditions, with immediate escalation and corrective action.</span></li> <li style="text-align:justify;"><span>Conduct and actively participate in site safety walks, risk assessments, toolbox talks, and HSSE audits.</span></li> <li style="text-align:justify;"><span>Ensure all incidents, near-misses, and unsafe conditions are reported promptly, investigated rigorously, and closed with verified corrective actions.</span></li> <li style="text-align:justify;"><span>Embed HSSE performance in daily line management — not as a separate parallel function.</span></li> <li style="text-align:justify;"><span>Work closely with the Group HSSE &amp; Sustainability Director, who holds independent governance authority and direct escalation rights to the COO.</span></li> </ul> <p style="text-align:justify;"><b><span>Span of Communication:</span></b></p> <p style="text-align:justify;"><b><span>Internal:</span></b></p> <ul> <li style="text-align:justify;"><span>COO – primary reporting line (or Operations MENA Director in MENA region)</span></li> <li style="text-align:justify;"><span>Global Commercial – order handover, customer commitments, revenue recognition</span></li> <li style="text-align:justify;"><span>Global Supply Chain – procurement governance, inbound/outbound logistics standards</span></li> <li style="text-align:justify;"><span>Global Engineering / Manufacturing Technology – process standards, machinery, CapEx</span></li> <li style="text-align:justify;"><span>Group HSSE &amp; Sustainability Director – HSSE standards, audits, independent escalation</span></li> <li style="text-align:justify;"><span>Group Quality Director – QMS, audits, NCR governance, independent escalation</span></li> <li style="text-align:justify;"><span>Global P&amp;C – people policies, grading, performance systems, talent acquisition</span></li> <li style="text-align:justify;"><span>CFO / FP&amp;A – financial reporting, budget, and treasury interfaces</span></li> <li style="text-align:justify;"><span></span></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

????New Giza- Provide comprehensive administrative and executive support to the COO.- Manage the COO’s calendar, meetings, appointments, travel arrangements, and executive engagements.- Prepare high-quality executive presentations, reports, briefing materials, and business correspondence in both English and Arabic.- Attend meetings, prepare meeting minutes, and follow up on action points to ensure timely completion.- Coordinate cross-functional projects, follow up on action plans, and track progress against key business initiatives.- Serve as a key point of contact between the COO and internal departments, external stakeholders, clients, and official entities.- Maintain accurate document control systems, records, reports, and confidential files.- Support in preparing executive summaries, business updates, and management reports.- Handle sensitive and confidential information with a high level of professionalism and discretion.- Ensure smooth communication flow and timely follow-up on pending tasks, approvals, and business requirements.<br><br>Requirements- Bachelor’s degree in Business Administration, Mass Communication, Public Relations, Marketing, or a related field.- Minimum 3 years of experience in an executive assistant, personal assistant, office management, or administrative support role.- Previous experience in hospitality or real estate is highly preferred.- Strong presentation and executive reporting skills.- Excellent Power Point skills with the ability to prepare professional and business-focused presentations.- Full proficiency in English and Arabic, both written and spoken.- Strong experience in preparing official correspondence, reports, presentations, and documentation<br>.

<p>1. Operations Excellence Strategy&nbsp;</p><p>• Develop and lead Group-wide Operations Excellence roadmap in alignment with the COO’s strategic priorities. Gather insights, address ad hoc and industry- or company-specific issues and emergencies, and escalate matters to the COO when needed.&nbsp;</p><p>• Establish and govern a common operating model across portfolio companies, including best practices, standards, and KPIs. Lead its rollout, drive continuous improvement as needed, and manage the required approval process.&nbsp;</p><p>• Lead the design and implementation of Lean, Six Sigma, and continuous improvement programs, fostering a culture of operational discipline, accountability, and performance transparency.&nbsp;</p><p>&nbsp;</p><p>2. Supply Chain Optimization&nbsp;</p><p>• Assess and optimize end-to-end supply chain operations across portfolio companies including procurement, logistics, inventory management, and planning processes to reduce costs, shorten lead times, and mitigate operational risks.&nbsp;</p><p>• Establish cross-portfolio synergies and leverage economies of scale through strategic sourcing, supplier relationship management, vendor rationalization, and standardized operating practices.&nbsp;</p><p>• Implement robust demand planning and Sales &amp; Operations Planning (S&amp;OP) frameworks while strengthening supply chain resilience through dual-sourcing strategies, business continuity planning, and proactive risk management initiatives. Valmore COO Operations Excellence Director Sr. Buyer 2 3. ERP Operational Implementation&nbsp;</p><p>• Lead and oversee ERP implementation, upgrade, and optimization initiatives across portfolio companies, establishing governance standards for data integrity, process standardization, system configuration, and operational excellence.&nbsp;</p><p>• Partners with IT and business stakeholders to align ERP capabilities with business requirements, while evaluating and integrating additional platforms such as SAP and Microsoft Dynamics where they enhance operational efficiency and strategic value.&nbsp;</p><p>• Drive user adoption and change management programs to maximize system utilization, ensure seamless transformation, and realize the full business value of ERP investments.&nbsp;</p><p>&nbsp;</p><p>4. Strategy &amp; Performance Reporting&nbsp;</p><p>• Design and maintain a Group-wide operational performance dashboard that provides the COO and Board with real-time visibility into key metrics, strategic initiatives, risks, and value creation outcomes.&nbsp;</p><p>• Establish robust performance management frameworks, including root-cause analysis methodologies and corrective action processes, to identify operational gaps and drive continuous improvement across the portfolio.</p><p>• Monitor program execution and regularly report to the COO on progress, key risks, mitigation actions, and value realization against strategic objectives.&nbsp;</p><p>&nbsp;</p><p>5. Stakeholder Engagement &amp; Capability Building&nbsp;</p><p>• Act as a trusted advisor to portfolio company leadership teams, providing guidance to improve operational performance and deliver strategic objectives.&nbsp;</p><p>• Advocate and develop the Group’s Operations Excellence capability through coaching, training, succession planning, and talent pipeline development, while monitoring the performance and professional growth of direct reports.&nbsp;</p><p>• Promote collaboration across the portfolio by facilitating knowledge sharing, transferring best practices, and representing the Group in relevant industry and benchmarking forums.</p>

<p><strong>Main Goal:</strong> Ensure effective implementation, supervision, and continuous improvement of the</p><p>Pyramakerz STEAM program across assigned schools by overseeing academic delivery,</p><p>operational readiness, and staff development, while serving as the primary link between school</p><p>teams and Pyramakerz management.</p><p><strong>Position Summary</strong></p><p>The Academic Supervisor plays a dual role in academic leadership and operational</p><p>oversight. They supervise School Team Leaders, Instructors, and Co-Instructors, ensuring</p><p>curriculum fidelity, smooth day-to-day operations, timely reporting, and effective use of systems</p><p>such as the LMS. They also support recruitment, onboarding, training, and events management</p><p>while maintaining strong communication with schools and internal departments.</p><p><strong>NOTE:</strong></p><p>The role holder is consequently responsible for ensuring the fulfillment of commitments and</p><p>obligations of the level below<br><strong>Key Responsibility Areas (KRAs)</strong></p><p>1. <strong>School & Curriculum Oversight</strong></p><p>●Monitor lesson delivery and ensure curriculum alignment across schools.</p><p>●Conduct structured classroom observations and feedback sessions.</p><p>●Standardize teaching quality and instructional pacing across multiple sites.</p><p>●Lead by example by conducting two sessions per month in schools, along with delegated</p><p>●persons, to demonstrate effective teaching practices for the team.</p><p>2. <strong>Team Supervision & Development</strong></p><p>●Mentor and guide Team Leaders, Instructors, and Co-Instructors.</p><p>●Lead onboarding of new staff in collaboration with HR and Operations.</p><p>●Organize training sessions, peer observations, and professional development cycles.</p><p>3. <strong>Reporting & Escalation Management</strong></p><p>●Consolidate weekly reports from all assigned schools (status, incidents, media, KPIs).</p><p>●Apply the flag system &#40;Green/Yellow/Red&#41; to classify and resolve issues.</p><p>●Escalate unresolved or high-priority issues directly to the COO.</p><p>4. <strong>School Coordination & Communication</strong></p><p>●Act as the primary contact with school principals, HODs, and coordinators.</p><p>●Represent Pyramakerz in school meetings, parent events, and feedback sessions.</p><p>●Ensure consistent communication and collaboration between school teams and HQ.</p><p>5. <strong>Operations Alignment</strong></p><p>●Oversee daily school readiness, lab functionality, and attendance processes.</p><p>●Approve and track material and resource requests through the Ops team.</p><p>●Ensure smooth integration and adoption of the <strong>Pyramakerz LMS</strong>.</p><p>6. <strong>Recruitment & Onboarding Support</strong></p><p>●Collaborate with HR in candidate evaluation for team leader ,instructor and co-instructor roles.</p><p>●Ensure proper onboarding, including role review, technical training, and curriculum training .</p><p>●Monitor probationary performance and provide feedback to HR/COO.</p><p>7. <strong>Event & Fair Management</strong></p><p>●Plan and supervise all fairs, mini exhibitions, and integration events.</p><p>●Coordinate logistics with the Ops team and ensure school-level readiness.</p><p>●Oversee documentation (photos, media, certificates) in alignment with company</p><p>standards.</p><p>8. <strong>Performance Monitoring & KPI Management</strong></p><p>●Track team KPIs including lesson delivery, reporting timeliness, classroom engagement,</p><p>and event participation.</p><p>●Provide structured feedback and coaching to improve performance.</p><p>●Standardize evaluation processes across schools.</p><p>2<strong>Reporting Requirements</strong></p><p>●Weekly consolidated report for COO (school highlights, incidents, KPI review,</p><p>operational gaps).</p><p>●Validation of Team Leaders' submissions (topics covered, parent reports, weekly status,</p><p>media logs).</p><p>●Escalation report log with assigned resolution flags.</p><p><strong>KPI Focus</strong></p><p>●Consistency and quality of program delivery across schools.</p><p>●Accuracy and timeliness of reporting.</p><p>●Operational readiness (labs, materials, LMS adoption).</p><p>●Effectiveness in recruitment, onboarding, and mentoring.</p><p>●Successful execution of events and fairs.</p><p>●Professional conduct and responsiveness in communications.</p><p><strong>Competency Framework</strong></p><p>●<strong>Leadership & Mentorship</strong> – Guides, motivates, and develops school teams.</p><p>●<strong>Operational Management</strong> – Oversees readiness, resources, LMS, and logistics.</p><p>●<strong>Educational Knowledge</strong> – Strong grasp of STEAM pedagogy and curriculum standards.</p><p>●<strong>Strategic Thinking</strong> – Aligns decisions with company goals and school realities.</p><p>●<strong>Communication & Coordination</strong> – Ensures clarity with schools, staff, and</p><p>management.</p><p>●<strong>Problem-Solving</strong> – Resolves issues effectively using escalation protocols.</p><p>●<strong>Collaboration</strong> – Works seamlessly with HR, Ops, Curriculum, and school partners.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><strong>Key Responsibility Areas (KRAs)</strong></p><p>1. <strong>School & Curriculum Oversight</strong></p><p>●Monitor lesson delivery and ensure curriculum alignment across schools.</p><p>●Conduct structured classroom observations and feedback sessions.</p><p>●Standardize teaching quality and instructional pacing across multiple sites.</p><p>●Lead by example by conducting two sessions per month in schools, along with delegated</p><p>●persons, to demonstrate effective teaching practices for the team.</p><p>2. <strong>Team Supervision & Development</strong></p><p>●Mentor and guide Team Leaders, Instructors, and Co-Instructors.</p><p>●Lead onboarding of new staff in collaboration with HR and Operations.</p><p>●Organize training sessions, peer observations, and professional development cycles.</p><p>3. <strong>Reporting & Escalation Management</strong></p><p>●Consolidate weekly reports from all assigned schools (status, incidents, media, KPIs).</p><p>●Apply the flag system &#40;Green/Yellow/Red&#41; to classify and resolve issues.</p><p>●Escalate unresolved or high-priority issues directly to the COO.</p><p>4. <strong>School Coordination & Communication</strong></p><p>●Act as the primary contact with school principals, HODs, and coordinators.</p><p>●Represent Pyramakerz in school meetings, parent events, and feedback sessions.</p><p>●Ensure consistent communication and collaboration between school teams and HQ.</p><p>5. <strong>Operations Alignment</strong></p><p>●Oversee daily school readiness, lab functionality, and attendance processes.</p><p>●Approve and track material and resource requests through the Ops team.</p><p>●Ensure smooth integration and adoption of the <strong>Pyramakerz LMS</strong>.</p><p>6. <strong>Recruitment & Onboarding Support</strong></p><p>●Collaborate with HR in candidate evaluation for team leader ,instructor and co-instructor roles.</p><p>●Ensure proper onboarding, including role review, technical training, and curriculum training .</p><p>●Monitor probationary performance and provide feedback to HR/COO.</p><p>7. <strong>Event & Fair Management</strong></p><p>●Plan and supervise all fairs, mini exhibitions, and integration events.</p><p>●Coordinate logistics with the Ops team and ensure school-level readiness.</p><p>●Oversee documentation (photos, media, certificates) in alignment with company</p><p>standards.</p><p>8. <strong>Performance Monitoring & KPI Management</strong></p><p>●Track team KPIs including lesson delivery, reporting timeliness, classroom engagement,</p><p>and event participation.</p><p>●Provide structured feedback and coaching to improve performance.</p><p>●Standardize evaluation processes across schools.</p><p>2<strong>Reporting Requirements</strong></p><p>●Weekly consolidated report for COO (school highlights, incidents, KPI review,</p><p>operational gaps).</p><p>●Validation of Team Leaders' submissions (topics covered, parent reports, weekly status,</p><p>media logs).</p><p>●Escalation report log with assigned resolution flags.</p><p><strong>KPI Focus</strong></p><p>●Consistency and quality of program delivery across schools.</p><p>●Accuracy and timeliness of reporting.</p><p>●Operational readiness (labs, materials, LMS adoption).</p><p>●Effectiveness in recruitment, onboarding, and mentoring.</p><p>●Successful execution of events and fairs.</p><p>●Professional conduct and responsiveness in communications.</p><p><strong>Competency Framework</strong></p><p>●<strong>Leadership & Mentorship</strong> – Guides, motivates, and develops school teams.</p><p>●<strong>Operational Management</strong> – Oversees readiness, resources, LMS, and logistics.</p><p>●<strong>Educational Knowledge</strong> – Strong grasp of STEAM pedagogy and curriculum standards.</p><p>●<strong>Strategic Thinking</strong> – Aligns decisions with company goals and school realities.</p><p>●<strong>Communication & Coordination</strong> – Ensures clarity with schools, staff, and</p><p>management.</p><p>●<strong>Problem-Solving</strong> – Resolves issues effectively using escalation protocols.</p><p>●<strong>Collaboration</strong> – Works seamlessly with HR, Ops, Curriculum, and school partners.</p>

<p><strong>About Us:</strong></p><p>At Guillam, we're more than just a coffee house; we're crafting a unique experience. We're passionate about our product, our employees, and our customers. Our commitment to quality and innovation sets us apart. We’re a dynamic team of innovators, strategists, and creatives who are passionate about delivering exceptional results.</p><p></p><p><strong>About the Role:</strong></p><p>This role offers a unique opportunity to bridge the gap between legal and HR functions. You'll encounter a diverse range of challenges, keeping your work dynamic and engaging. As a member of our team, you'll be expected to continuously expand your knowledge of UK employment law and Human resource regulation.&nbsp;&nbsp;</p><p>&nbsp;</p><p>In this role, you'll work within the Legal/HR department to fulfil the following responsibilities:</p><ul><li><p>Stay informed and up to date on all HR documents for the company and be able to correctly and quickly locate relevant information when required from various sources.</p></li><li><p>Manage the HR database, ensuring knowledge of relevant high-level HR rules and regulations.</p></li><li><p>Respond to internal and external HR-related inquiries or requests and provide assistance.</p></li><li><p>Liaise with other departments and support other functions as assigned (Legal, Finance, Operations).</p></li><li><p>Manage our HR database, be informed of relevant high-level rules and regulations and liaise with the relevant legal representatives.</p></li><li><p>Schedule meetings, interviews, HR events etc. and maintain the team’s agenda.</p></li><li><p>Provide assistance to the COO/EO and senior leadership with a variety of administrative tasks that require an excellent command of the English language.</p></li><li><p>Supervise and maintain our HR review process and timelines.</p></li><li><p>Handle onboarding and offboarding of team members, ensuring compliance with HR regulations.</p></li><li><p>Manage and update project management software to keep the CEO/COO informed of the progress of the different workstreams within the company.</p></li><li><p>Maintain case files on any issues that happened or any open project you work on.</p></li><li><p>Supervise and review all Health and Safety documents and follow up with the team to ensure compliance and that records are up to date.</p></li><li><p>Handle all open HR and Health and Safety cases and liaise with the legal/HR department.</p></li></ul><p></p>

<p>1. Controls Oversight &amp; Assurance</p><p>&nbsp;• Serve as Valmore’s lead representative on project controls matters across EPC contracts, setting on group and BU Levels standard operating procedures and governance frameworks, to ensure proper and best practice controls are in place.&nbsp;</p><p>• Establish and enforce project controls requirements within EPC contracts; including reporting standards, tools, and cadence, and attend contractor progress meetings, site visits, and project reviews as the Group’s representative.&nbsp;</p><p>• Provide independent project controls assessments to the COO and Board, free from contractor or business-unit pressure, documenting findings and escalating issues as required.&nbsp;</p><p>&nbsp;</p><p>2. Business Unit Delivery Partnership&nbsp;</p><p>• Act as the project controls partner to each Business Unit’s MD and Operations’ Teams, providing hands-on support throughout the project lifecycle and establishing robust controls foundations at inception including WBS, CBS, baseline schedule, and controls plan.&nbsp;</p><p>• Provide BU MDs and Heads of Operations with early warning of schedule slippage, cost-overrun risk, and change exposure, with clear, actionable recommendations for corrective action. Support BU teams in preparing for contractor meetings, negotiating change orders, and resolving claims.&nbsp;</p><p>• Contributes with BU assigned teams in preparing and reporting project performance updates to COO and Investment Committee presentations and build project controls capability within BU teams through coaching, knowledge transfer, and on-the-job guidance.&nbsp;</p><p>&nbsp;</p><p>3. Schedule &amp; Cost Assurance</p><p>• Critically assess contractor-submitted Primavera P6 schedules for logic, resource loading, critical-path integrity, and contractual milestone compliance; independently verify progress-measurement methodologies and challenge claims where evidence is insufficient.&nbsp;</p><p>• Review and validate contractor cost reports, forecasts, Cost-to-Complete (CTC) and Estimate at Completion (EAC) submissions, and implement Earned Value Management from the Owner’s perspective, independently tracking CPI, SPI, and cost-performance trends.&nbsp;</p><p>• Monitor expenditure against the Owner’s approved budget, review and certify contractor invoices and payment applications against</p><p>&nbsp;</p><p>4. Risk, Change &amp; Contract Controls&nbsp;</p><p>• Maintain the Owner’s project Risk Register across the capital portfolio, facilitate risk workshops with contractors and internal stakeholders, and conduct independent quantitative (Monte Carlo) analysis to validate contingency adequacy and advise on drawdown and base line decisions.&nbsp;</p><p>• Administer the Owner’s change-management process independently assessing contractor variations, claims, and change orders for cost and schedule impact and protect the Group’s contractual position by ensuring scope changes are properly authorized before execution.&nbsp;</p><p>• Contribute to studying claim assessments with the legal and commercial teams, reaching dispute resolution, and contract close-out, maintaining comprehensive, audit-ready records of all change events, approvals, correspondence, and decisions, and ensuring EPC contracts embed appropriate controls requirements pre-award.&nbsp;</p><p>&nbsp;</p><p>5. Budget &amp; Contingency Management</p><p>• Establish and maintain the Group’s -Owner’s side- Project Controls framework, standards, and procedures for deployment across portfolio companies. Present status at COO reviews, BU project meetings, Investment Committee sessions, and Board presentations.&nbsp;</p><p>&nbsp;• Support due diligence on new capital investments, including project controls health checks and cost/schedule risk assessments.</p>

Location: Cairo, Egypt<br>Company: Trading and Mining Co. (DTMC)<br>Industry: Fertilizers & Minerals<br>Job position: Export Specialist<br>Job Type: Full-time<br><br><br>Role Overview:<br>We are seeking a skilled and proactive Export Specialist to join our growing team. The ideal candidate will manage and coordinate international shipments, ensure documentation compliance, and maintain strong communication with shipping partners.<br><br>Key Responsibilities:<br><br>Manage all export operations and documentation (LCs, B/Ls, COO, etc.)<br><br>Coordinate with logistics, shipping lines, customs brokers, and truckers <br><br>Maintain relationships with shipping partners and agents<br><br>Monitor and track shipments to ensure timely delivery<br><br>Ensure compliance with international trade laws and export regulations<br><br>Prepare weekly and monthly export reports for management<br><br>Requirements:<br><br>Bachelor's degree in Business, International Trade, or a related field<br><br>Minimum 2–4 years of experience in export operations.<br><br>Excellent command of English (spoken and written)<br><br>Strong knowledge of INCOTERMS, LC procedures, customs docs, and international shipping documentation<br><br>Proficient in Microsoft Office (especially Excel and Outlook)<br><br>Detail-oriented with strong organizational and problem-solving skills<br><br>To Apply:<br>Send your CV :hiring@eldawlia-mining.net<br>Subject Line: Export Specialist Application

<p>Responsible for managing and overseeing all export logistics operations to ensure timely, compliant, and cost-effective international shipment of finished goods. The role ensures full adherence to export regulations, customs requirements, documentation standards, QHSE guidelines, and customer delivery expectations. The Export Section Head leads the export logistics team, optimizes processes, coordinates with internal departments and external partners, and supports the execution of strategic initiatives that enhance export performance and trade compliance.</p><p>Key Responsibilities :</p><ul><li>1-Lead and supervise end-to-end export operations, ensuring accurate and timely preparation, verification, and execution of all export shipments.</li><li>2-Ensure all export documentation (CI, PL, COO, BL/AWB, Form E/Euro1, packing lists, HS codes, certificates, etc.) is prepared accurately and in compliance with international regulations and customer requirements.</li><li>3-Coordinate with freight forwarders, carriers, and customs brokers to ensure smooth cargo movement, securing best routes, rates, and transit times.</li><li>4-Oversee container booking, space allocation, shipping schedules, and related documentation with shipping lines and forwarders.</li><li>5-Monitor export order readiness with Production Planning and Warehousing to ensure tight alignment on delivery timelines.</li><li>6-Ensure full compliance with international trade laws, export control regulations, customs rules, and country-specific requirements.</li><li>7-Track, measure, and analyze export KPIs: shipping accuracy, on-time export delivery, logistics cost per ton, document accuracy rate, vessel cutoff compliance, clearance lead time, etc.</li><li>8-Identify export operational bottlenecks and implement corrective/preventive actions.</li><li>9-Work closely with Production, Planning, Procurement, Finance, and Warehousing to ensure seamless export operations.</li><li>10-Coordinate with finance team for export financial documentation.</li><li>11-Lead, coach, and evaluate Export Logistics Coordinators and Documentation Officers to ensure high performance.</li><li>12- Experience to be from 7-10 years in Export field</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications ( No Compromise ) :</h2><h3>Technical competencies</h3><ul><li>Export logistics operations management.</li><li>International shipping procedures (sea, air)and vessel scheduling.</li><li>Export documentation mastery (CI, PL, BL, COO, Form E/Euro1, inspection certificates, etc.).</li><li>Customs regulations, international trade compliance, export controls, and Incoterms.</li><li>Freight negotiation, contract handling, and container management.</li><li>ERP/WMS/TMS systems for export operations.</li><li>KPI development, monitoring, and reporting for export operations.</li></ul><h3>Interpersonal Competencies:</h3><ul><li>Leadership and people development.</li><li>Cross-functional collaboration and stakeholder management.</li><li>Problem-solving and decision-making under pressure.</li><li>Analytical and data-driven mindset.</li><li>Communication and negotiation skills.</li><li>Accountability, integrity, and results orientation.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for a Director of Production &amp; Operations for one of our partners, a global leader in Information Technology Services &amp; Consulting !</p><p>Job Summary: The Director of Production &amp; Operations leads, coordinates, and optimizes all production and operations activities within a location, ensuring operational efficiency, project delivery excellence, and alignment with company standards. This role plays a pivotal part in the Global Leadership Team, serving as a cultural and operational anchor for both local execution and global collaboration.</p><p>Responsibilities:</p><p>Production &amp; Operations Oversight</p><ul><li>Overall local responsibility for managing and overseeing all aspects of the day-to-day production and the operations processes</li><li>Lead on overall production strategy and liaise with the Production Manager on daily and weekly production issue</li><li>Lead the monthly Production meetings</li><li>Supervise the Operations and the Production Managers</li><li>Regularly conduct performance reviews, providing feedback and coaching, and setting challenging KPIs that to increase volumes of business</li><li>Coach employees, conduct disciplinary meetings where necessary with support from HR and the CEO and COO</li><li>Owns the local site ISMS</li></ul><p>Finance &amp; Budgeting</p><ul><li>Work closely with the Finance support team to ensure monthly invoicing and finance deadlines are respected and met.</li><li>Work with the SLT regarding the annual Budget preparation to collate annual budget costs for CAPEX and OPEX</li><li>Produce and lead on the MBR s supported and in collaboration with the Global Department Heads.</li><li>Ensure your business unit actuals and production revenue forecasts are shared</li></ul><p>Sales &amp; Client Relations</p><ul><li>You will work closely with the Global Head of Sales and the Sales Operations Manager.</li><li>Follow the Opportunity phase company process fully and work closely with the SOM and the Account manager as the jobs are handed over to production</li><li>Keep in regular contact with the Production Manager and Customer Services Representatives regarding their management of the clients, ensuring all aspects of processed projects are carried out in an innovative, profitable and efficient manner, while taking any feedback on board to improve service and efficiency</li><li>Work closely with the Global Head of Sales to agree CSR s cadence of touch points and quarterly business reviews with customers in production</li><li>Work closely with the other DPOs, the SOM, the commercial team and the COO to help develop a full set of presales production policies</li></ul><p>Systems, Data &amp; Process Management</p><ul><li>Work with the global HSDs; ORKA to OWN the Support Department Planning processes using JIRA Work Management (Service)</li><li>Working with the Business Systems analyst and using ORKA data to provide continual analysis on operator performance as well as machine performance.</li></ul><p>Leadership &amp; Culture</p><ul><li>Show leadership regarding company culture and mentor accordingly to establish a positive attitude within the business unit</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum education: University degree, Bachelor or equivalent</li><li>Highly experienced in management of projects (technology, ICT, AV ) and teams</li><li>Preferred: Experience working in a broadcaster, digitization facility, library/archive, or ICT preservation project</li><li>Experience coordinating monthly invoicing and financial reporting with finance support</li><li>Experience overseeing facilities operations, upgrades, and budget forecasting (capex/opex)</li><li>Proven leadership in managing both Production and Operations teams, including performance reviews and KPI setting</li><li>Background in working with CRM, workflow, or reporting systems (e.g., JIRA, ORKA, Excel, project dashboards)</li><li>Previous involvement in production meetings, MBR preparation, and business reviews</li><li>Familiarity with ISMS and site compliance ownership.</li></ul><p>Professional Competencies</p><ul><li>Strong organizational, planning, and coordination skills</li><li>Working knowledge of audio/video/film technologies</li><li>Skilled in use of Excel, project reporting tools (e.g., Teamwork, JIRA), and dashboards</li><li>Ability to analyze operator and machine performance data (e.g., ORKA)</li><li>Capable of owning and improving support department planning workflows.</li></ul><p>Leadership &amp; Management</p><ul><li>Able to coach, mentor, and supervise both Production and Operations Managers</li><li>Skilled in managing performance through regular reviews, feedback, and KPI setting</li><li>Can lead disciplinary procedures, when necessary, with HR and executive support</li><li>Leads on strategy and policy development for production and pre-sales processes</li></ul><p>Social &amp; Interpersonal Competencies</p><ul><li>Strong interpersonal and negotiation skills</li><li>Excellent communicator (verbal and written); effective with both clients and internal stakeholders</li><li>Promotes teamwork and cross-departmental cooperation (Sales, CSR, SOM, SLT)</li><li>Service-focused mindset and customer-centric approach</li></ul><p>Engagement &amp; Mindset</p><ul><li>Demonstrates personal responsibility and ownership</li><li>Highly proactive and self-starting</li><li>Maintains rigor and precision in all operational matters</li><li>Committed to continuous improvement and innovation.</li></ul><p></p></section>

Shipping Supervisor<br>???? Location: Agouza - Cairo<br>We are hiring a shipping specialist / Supervisor to handle day-to-day export and import shipments from sales order to handover at airport/port, ensuring accurate documents, on-time dispatch, and smooth coordination with internal teams and external partners.<br>Key Responsibilities Receive sales orders and open shipment files. Request and compare freight quotations; support booking with selected forwarder. Coordinate with warehouse on goods readiness, packing, and quantities. Prepare and review shipping documents (invoice, packing list, COO, MSDS, AWB/BL). Coordinate with customs brokers, transporters, and shipping lines. Track shipments and resolve operational or documentation issues. Update internal teams with shipment status and any delays. Maintain complete shipment files and basic shipping reports. Requirements<br>Qualifications2–5 years in shipping / logistics / export operations. Previous experience in a similar industrial, manufacturing, or export environment is highly preferred. Knowledge of export documentation and basic Incoterms. Experience dealing with forwarders, shipping lines, and customs brokers. Strong attention to detail, follow-up, and organization. Excellent English and solid MS Excel/Outlook skills.<br>Interested candidates may apply here or send their CVs to:a.hamalawy@hashembrothers.com and mention Shipping Supervisor

<ul><li><p>Export permission on SCZ portal</p></li><li><p>Import permissoin on SCZ portal</p></li><li><p>Subcontracts on SCZ portal</p></li><li><p>Local Certificate on SCZ</p></li><li><p>Export permission on NAFAZA portal</p></li><li><p>ACI for Import on NAFAZA portal</p></li><li><p>Subcontracts on NAFZA portal</p></li><li><p>Make a tax refund response</p></li><li><p>Gate in and gate out the goods to and from SCZ</p></li><li><p>Follow COO until received from customs</p></li><li><p>Follow permissions with SCZ to get the original to be able to start Export or import procedure</p></li><li><p>Fabric and accessory consumption Customs reports Fabric - Machines - Accessory</p></li><li><p>Inventory with customs</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Qualifications:</strong></p></li><li><p>Bachelor's degree in supply chain management, logistics, business administration, or a related field. Experience: Minimum of 5-8 years of experience in export and import customs clearance management, preferably in the garment and apparel industry. Inventory management with customs</p></li></ul><p></p><ul><li><p><strong>Competencies:</strong> Strong leadership and interpersonal skills, with the ability to motivate and develop a team, build relationships with customs In-depth knowledge of GAFI low and customs processes, Problem-solving orientation with the ability to anticipate challenges, proactively identify solutions, and implement process improvements to optimize the customs procedure..</p></li></ul><p></p>

<ul><li><p>Handle and coordinate <strong>air and sea import shipments</strong> from A to Z.</p></li><li><p>Ensure timely clearance of shipments and compliance with customs and import regulations.</p></li><li><p>Prepare, review, and manage all import documentation (B/L, COO, Commercial Invoice, Packing List, etc.).</p></li><li><p>Plan shipments based on product availability and customer requests</p></li><li><p>Track orders to ensure timely deliveries</p></li><li><p>Prepare shipping documents (like invoices, purchase orders and bills of lading).</p></li><li><p>Communicate with shipping lines, freight forwarders, and customs brokers to ensure smooth delivery.</p></li><li><p>Coordinate with internal departments (planning, purchasing, finance) to align on shipment timelines.</p></li><li><p>Track and analyze freight costs and suggest cost-saving solutions.</p></li><li><p>Maintain accurate records of shipments, suppliers, and logistics activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Logistics, Supply Chain, or a related field.</p></li><li><p><strong>Minimum 2-3 years of hands-on experience in import operations</strong>, especially air and sea freight.</p></li><li><p>Solid knowledge of Egyptian customs procedures and required documentation.</p></li><li><p>Familiarity with <strong>Nafeza system</strong> and international trade platforms is a strong plus.</p></li><li><p>Proficiency in MS Office (Excel is a must).</p></li><li><p>Strong communication, time management, and problem-solving skills.</p></li><li><p>Good command of English (written and spoken).</p></li></ul><p></p>

<ul><li><p>Handle and coordinate <strong>air and sea import shipments</strong> from A to Z.</p></li><li><p>Ensure timely clearance of shipments and compliance with customs and import regulations.</p></li><li><p>Prepare, review, and manage all import documentation (B/L, COO, Commercial Invoice, Packing List, etc.).</p></li><li><p>Plan shipments based on product availability and customer requests</p></li><li><p>Track orders to ensure timely deliveries</p></li><li><p>Prepare shipping documents (like invoices, purchase orders and bills of lading).</p></li><li><p>Communicate with shipping lines, freight forwarders, and customs brokers to ensure smooth delivery.</p></li><li><p>Coordinate with internal departments (planning, purchasing, finance) to align on shipment timelines.</p></li><li><p>Track and analyze freight costs and suggest cost-saving solutions.</p></li><li><p>Maintain accurate records of shipments, suppliers, and logistics activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Logistics, Supply Chain, or a related field.</p></li><li><p><strong>Minimum 2-3 years of hands-on experience in import operations</strong>, especially air and sea freight.</p></li><li><p>Solid knowledge of Egyptian customs procedures and required documentation.</p></li><li><p>Familiarity with <strong>Nafeza system</strong> and international trade platforms is a strong plus.</p></li><li><p>Proficiency in MS Office (Excel is a must).</p></li><li><p>Strong communication, time management, and problem-solving skills.</p></li><li><p>Good command of English (written and spoken).</p></li></ul><p></p>

<ul><li><p>Handle and coordinate <strong>air and sea import shipments</strong> from A to Z.</p></li><li><p>Ensure timely clearance of shipments and compliance with customs and import regulations.</p></li><li><p>Prepare, review, and manage all import documentation (B/L, COO, Commercial Invoice, Packing List, etc.).</p></li><li><p>Plan shipments based on product availability and customer requests</p></li><li><p>Track orders to ensure timely deliveries</p></li><li><p>Prepare shipping documents (like invoices, purchase orders and bills of lading).</p></li><li><p>Communicate with shipping lines, freight forwarders, and customs brokers to ensure smooth delivery.</p></li><li><p>Coordinate with internal departments (planning, purchasing, finance) to align on shipment timelines.</p></li><li><p>Track and analyze freight costs and suggest cost-saving solutions.</p></li><li><p>Maintain accurate records of shipments, suppliers, and logistics activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Logistics, Supply Chain, or a related field.</p></li><li><p><strong>Minimum 2-3 years of hands-on experience in import operations</strong>, especially air and sea freight.</p></li><li><p>Solid knowledge of Egyptian customs procedures and required documentation.</p></li><li><p>Familiarity with <strong>Nafeza system</strong> and international trade platforms is a strong plus.</p></li><li><p>Proficiency in MS Office (Excel is a must).</p></li><li><p>Strong communication, time management, and problem-solving skills.</p></li><li><p>Good command of English (written and spoken).</p></li></ul><p></p>