Operation Manager Jobs - Cairo Egypt

<p>To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM). To edit SOPs related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cGMP requirements.</p><p>To perform periodical review of DC records. To perform periodical equipment quality control review. To perform periodical review of equipment incident logs. To verify and release of sample shipments. To inspect and release of incoming supplies. To perform periodical employee observations. To assist to CQM to ensure cGMP regulations are followed. To assist to CQM to ensure that SOPs are followed. To assist to CQM in the edition of SOPs. To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors Degree in Health-related Sciences.</li><li>Knowledge in Quality Management.</li><li>Strong integrity and commitment to quality and compliance.</li><li>MS Office knowledge</li><li>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.</li><li>Ability and willingness to study specific activities, in a short time.</li><li>Accuracy and reliability.</li><li>Can work independently, excellent organizational skills, and attention to detail.</li><li>Performs a higher-level document review and employee observations</li><li>Ability to work in groups and with other departments.</li><li>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections. Has a good understanding of cGMP and quality systems.</li><li>Good ability to identify problems and propose solutions.</li><li>Adherence to the Grifols skills and values.</li><li>Written and spoken English and Arabic.</li></ul>

<p>JOB OBJECTIVE - To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM). - To edit SOPs related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cGMP requirements. KEY RESPONSIBILITIES - To perform periodical review of DC records. - To perform periodical equipment quality control review. - To perform periodical review of equipment incident logs. - To verify and release of sample shipments. - To inspect and release of incoming supplies. - To perform periodical employee observations. - To assist to CQM to ensure cGMP regulations are followed. - To assist to CQM to ensure that SOPs are followed. - To assist to CQM in the edition of SOPs. - To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors Degree in Health-related Sciences.</li><li>Knowledge in Quality Management.</li><li>Strong integrity and commitment to quality and compliance.</li></ul><p>COMPUTING SKILLS MS Office knowledge</p><p>PERSONAL SKILLS</p><ul><li>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.</li><li>Ability and willingness to study specific activities, in a short time.</li><li>Accuracy and reliability.</li><li>Can work independently, excellent organizational skills, and attention to detail.</li><li>Performs a higher-level document review and employee observations</li><li>Ability to work in groups and with other departments.</li><li>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections. Has a good understanding of cGMP and quality systems.</li><li>Good ability to identify problems and propose solutions.</li><li>Adherence to the Grifols skills and values.</li></ul><p>LANGUAGES Written and spoken English and Arabic.</p>

<p>JOB OBJECTIVE - To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM). - To edit SOPs related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cGMP requirements. KEY RESPONSIBILITIES - To perform periodical review of DC records. - To perform periodical equipment quality control review. - To perform periodical review of equipment incident logs. - To verify and release of sample shipments. - To inspect and release of incoming supplies. - To perform periodical employee observations. - To assist to CQM to ensure cGMP regulations are followed. - To assist to CQM to ensure that SOPs are followed. - To assist to CQM in the edition of SOPs. - To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors Degree in Health-related Sciences.</li><li>Knowledge in Quality Management.</li><li>Strong integrity and commitment to quality and compliance.</li></ul><p>COMPUTING SKILLS MS Office knowledge</p><p>PERSONAL SKILLS</p><ul><li>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.</li><li>Ability and willingness to study specific activities, in a short time.</li><li>Accuracy and reliability.</li><li>Can work independently, excellent organizational skills, and attention to detail.</li><li>Performs a higher-level document review and employee observations</li><li>Ability to work in groups and with other departments.</li><li>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections. Has a good understanding of cGMP and quality systems.</li><li>Good ability to identify problems and propose solutions.</li><li>Adherence to the Grifols skills and values.</li></ul><p>LANGUAGES Written and spoken English and Arabic.</p>

<p>We are looking for a warm, organized, and people-oriented Community Manager to join our team. This role sits at the heart of the brand. You will manage the online community, handle messages and bookings, support course participants, and ensure a meaningful experience for every person who interacts with the brand.&nbsp;</p><h2><strong>Responsibilities:</strong></h2><p>• Manage and reply to comments and messages across social platforms, primarily Facebook.<br>• Handle DMs and WhatsApp inquiries using a warm and professional brand voice.<br>• Book and coordinate 1:1 sessions and programs and manage calendar scheduling.<br>• Enroll participants in courses and provide ongoing support throughout their journey.<br>• Manage and engage the private community on WhatsApp and Telegram.<br>• Follow up with clients to ensure a positive and consistent experience.<br>• Collect feedback, testimonials, and success stories.<br>• Track common questions, trends, and insights and report to the marketing team.<br>• Support community growth, retention, and engagement initiatives.<br>• Ensure consistency in personal branding across communication channels.<br>• Coordinate with the marketing team to align messaging, tone, and positioning.<br>• Support content ideas by sharing insights gathered from the community.</p><p><strong>Requirements</strong></p><ul><li><p>1-2 years of proven experience in community management, customer success, or a similar role.</p></li><li><p>Demonstrated ability to build, grow, and manage online communities.</p></li><li><p>Strong understanding of digital engagement strategies and social media platforms.</p></li><li><p>Excellent written and verbal communication skills in both English and Arabic.</p></li><li><p>Experience collaborating with cross-functional teams in a fast-paced environment.</p></li><li><p>Ability to analyze data and translate insights into actionable strategies.</p></li><li><p>Proactive, creative, and solution-oriented mindset.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>Experience managing community events, both online and offline.</p></li><li><p>Familiarity with the cosmeceutical, pharmaceutical, or health and beauty industries is a plus.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>ABOUT THE ROLE</strong> </p> <p>The Technical Project Manager is responsible for driving projects from concept to delivery, ensuring smooth coordination between business and technical teams, and maintaining high-quality standards throughout the project lifecycle.</p> <p>This is a full-time position based in Cairo, reporting to the Technical Director.</p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p>Project Delivery</p> <ul> <li>Manage projects end-to-end, from initial concept to successful delivery</li> <li>Define and document functional specifications</li> <li>Ensure alignment between business needs and technical implementation</li> </ul> <p>Coordination &amp; Communication</p> <ul> <li>Act as the main point of contact between business, technical, and operational teams</li> <li>Provide regular updates to stakeholders on project progress, risks, and timelines</li> <li>Facilitate collaboration, decision-making, and issue resolution</li> </ul> <p>Monitoring &amp; Quality Assurance</p> <ul> <li>Track deliverables and ensure deadlines are met</li> <li>Support testing phases (UAT, end-to-end validation) and ensure launch readiness</li> <li>Monitor issues and follow up using logs, test data, and performance indicators</li> </ul> <p>Process Improvement</p> <ul> <li>Identify and implement improvements in tools, workflows, and documentation</li> <li>Promote best practices in project management and delivery</li> </ul> <p> <strong>PROFILE</strong> </p> <ul> <li>Good understanding of technical environments, including API-based integrations</li> <li>Ability to read and understand technical documentation (endpoints, credentials, integration flows)</li> <li>Familiarity with staging and production environments, configuration checks, and deployment processes</li> <li>Strong attention to detail and quality</li> <li>Problem-solving mindset with analytical skills</li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>REQUIRED SKILLS &amp; QUALIFICATIONS</strong> </p> <ul> <li>2+ years of experience in technical project management, integration delivery, or a similar cross-functional technical role</li> <li>Degree in Computer Science or a related field</li> <li>Strong organizational and multitasking skills</li> <li>Autonomous, adaptable, and detail-oriented</li> <li>Experience with Agile methodologies is a plus</li> <li>Excellent communication and interpersonal skills</li> <li>Fluent in English (written and spoken); French is a plus</li> </ul> <p> </p></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ABOUT THE ROLE The Technical Project Manager is responsible for driving projects from concept to delivery, ensuring smooth coordination between business and technical teams, and maintaining high-quality standards throughout the project lifecycle. This is a full-time position based in Cairo, reporting to the Technical Director. KEY RESPONSIBILITIES Project Delivery Manage projects end-to-end, from initial concept to successful delivery Define and document functional specifications Ensure alignment between business needs and technical implementation Coordination &amp; Communication Act as the main point of contact between business, technical, and operational teams Provide regular updates to stakeholders on project progress, risks, and timelines Facilitate collaboration, decision-making, and issue resolution Monitoring &amp; Quality Assurance Track deliverables and ensure deadlines are met Support testing phases (UAT, end-to-end validation) and ensure launch readiness Monitor issues and follow up using logs, test data, and performance indicators Process Improvement Identify and implement improvements in tools, workflows, and documentation Promote best practices in project management and delivery PROFILE Good understanding of technical environments, including API-based integrations Ability to read and understand technical documentation (endpoints, credentials, integration flows) Familiarity with staging and production environments, configuration checks, and deployment processes Strong attention to detail and quality Problem-solving mindset with analytical skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>REQUIRED SKILLS &amp; QUALIFICATIONS</p><ul><li>2+ years of experience in technical project management, integration delivery, or a similar cross-functional technical role</li><li>Degree in Computer Science or a related field</li><li>Strong organizational and multitasking skills</li><li>Autonomous, adaptable, and detail-oriented</li><li>Experience with Agile methodologies is a plus</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (written and spoken); French is a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are seeking an experienced and strategic Senior Software Quality Engineer to join our team in Cairo. In this dual Manager/Advisor capacity, you will not only lead quality initiatives but also guide engineering teams toward best practices. You will be the champion of product excellence, ensuring our software meets the highest standards of reliability, performance, and security. This is a hybrid role, offering the flexibility to work remotely while collaborating in our Cairo office.</p><p>Key Responsibilities</p><ul><li>Develop and implement comprehensive quality assurance strategies and test plans.</li><li>Manage and mentor a team of QA engineers, fostering a culture of quality and continuous improvement.</li><li>Advise cross-functional teams (Development, Product, DevOps) on risk mitigation and test automation.</li><li>Design, build, and maintain automated test frameworks for web, mobile, and API services.</li><li>Drive the adoption of shift-left testing principles, integrating quality early in the development lifecycle.</li><li>Analyze test results, identify root causes of defects, and drive process improvements.</li><li>Establish and track key quality metrics (KPIs) to measure product health and team effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7+ years of experience in software quality engineering, with at least 2 years in a leadership or advisory role.</li><li>Deep expertise in test automation tools (e.g., Selenium, Cypress, Playwright, Appium) and CI/CD pipelines (Jenkins, GitLab CI).</li><li>Strong programming skills in one or more languages (e.g., Python, Java, JavaScript, C#).</li><li>Proven experience with API testing (REST, GraphQL) and performance testing (JMeter, k6).</li><li>Excellent analytical and problem-solving skills with a data-driven approach.</li><li>Fluent in English with outstanding communication and stakeholder management abilities.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<p><strong>- Back-office sales coordinator</strong></p><p>&nbsp;</p><p><strong>Job Description&nbsp;</strong></p><ul><li><p><strong>Job Code:</strong> Back Office Sales Coordinator</p></li><li><p><strong>Reports To:</strong> Sales Manager/ Managing Director</p></li><li><p><strong>Exp</strong>: 1 &nbsp;to 3 years.</p></li></ul><p>&nbsp;</p><ul><li><p><strong>Key Responsibilities:</strong></p></li></ul><ol><li><p><strong>ERP System Management:&nbsp;</strong>Serve as the primary user for sales-related transactions on the ERP system. This includes creating Sales Orders (SOs), processing Invoices, managing stock reservations, and tracking delivery notes.</p></li><li><p><strong>Sales Documentation:&nbsp;</strong>Ensure all sales documents (Quotations, Contracts, Purchase Orders from clients) are filed, verified, and accurately reflected in the system for both internal and external audits.</p></li><li><p><strong>Cross-Functional Coordination:&nbsp;</strong>Act as the middle-mile link, communicating order status and documentation flow between the<strong>:</strong></p></li><li><p><strong>Sales Team:&nbsp;</strong>To provide updates on order status and stock availability.</p></li><li><p><strong>Logistics/Warehouse: &nbsp;</strong>To coordinate delivery schedules and shipping details.</p></li><li><p><strong>Finance Team:&nbsp;</strong>To ensure correct invoicing and payment tracking.</p></li><li><p><strong>After-Sales Documentation: </strong>Facilitate the smooth handover to the After-Sales/Technical Support team by ensuring all necessary project documentation and warranties are prepared and transferred upon project completion.</p></li><li><p><strong>Administrative Support:&nbsp;</strong>Maintain and update customer files, process expense reports for the sales team, and generate basic weekly/monthly sales reports from the ERP.</p></li></ol><p>&nbsp;</p><ul><li><p><strong>Requirements:</strong></p></li></ul><p>&nbsp;</p><ol><li><p><strong>Education:&nbsp;</strong>Bachelor's degree in Business Administration, Commerce, Accounting, or a relevant field.</p></li><li><p><strong>Experience:&nbsp;</strong>0 to 3 years in a clerical, administrative, or back-office environment.</p></li><li><p><strong>Technical Skills:&nbsp;</strong>Strong command of Microsoft Excel (mandatory) for tracking and reporting. High comfort level with learning new software/systems.</p></li><li><p><strong>Soft Skills:&nbsp;</strong>Exceptional attention to detail and organizational skills. Highly organized, reliable, and able to manage high volumes of paperwork/digital data. Good professional Arabic and English communication.</p></li></ol><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ABOUT THE ROLE The Technical Project Manager is responsible for driving projects from concept to delivery, ensuring smooth coordination between business and technical teams, and maintaining high-quality standards throughout the project lifecycle. This is a full-time position based in Cairo, reporting to the Technical Director. KEY RESPONSIBILITIES Project Delivery Manage projects end-to-end, from initial concept to successful delivery Define and document functional specifications Ensure alignment between business needs and technical implementation Coordination &amp; Communication Act as the main point of contact between business, technical, and operational teams Provide regular updates to stakeholders on project progress, risks, and timelines Facilitate collaboration, decision-making, and issue resolution Monitoring &amp; Quality Assurance Track deliverables and ensure deadlines are met Support testing phases (UAT, end-to-end validation) and ensure launch readiness Monitor issues and follow up using logs, test data, and performance indicators Process Improvement Identify and implement improvements in tools, workflows, and documentation Promote best practices in project management and delivery PROFILE Good understanding of technical environments, including API-based integrations Ability to read and understand technical documentation (endpoints, credentials, integration flows) Familiarity with staging and production environments, configuration checks, and deployment processes Strong attention to detail and quality Problem-solving mindset with analytical skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>REQUIRED SKILLS &amp; QUALIFICATIONS</p><ul><li>2+ years of experience in technical project management, integration delivery, or a similar cross-functional technical role</li><li>Degree in Computer Science or a related field</li><li>Strong organizational and multitasking skills</li><li>Autonomous, adaptable, and detail-oriented</li><li>Experience with Agile methodologies is a plus</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (written and spoken); French is a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB OBJECTIVE</strong> <br> <strong>- </strong>To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM).<br>- To edit SOPs related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cGMP requirements.<br> <br> <strong>KEY RESPONSIBILITIES</strong> <br> <strong>- </strong>To perform periodical review of DC records.<br>- To perform periodical equipment quality control review.<br>- To perform periodical review of equipment incident logs.<br>- To verify and release of sample shipments.<br>- To inspect and release of incoming supplies.<br>- To perform periodical employee observations.<br>- To assist to CQM to ensure cGMP regulations are followed.<br>- To assist to CQM to ensure that SOPs are followed.<br>- To assist to CQM in the edition of SOPs.<br>- To perform a review of the documentation of unsuitable test results and the disposition of the associated units.<br> <br> <strong>ACADEMIC EXPERIENCE REQUIRED</strong> <br>- Bachelors Degree in Health-related Sciences.<br>- Knowledge in Quality Management.<br>- Strong integrity and commitment to quality and compliance.<br> <br> <strong>COMPUTING SKILLS</strong> <br>MS Office knowledge<br> <br> <strong>PERSONAL SKILLS</strong> <br>- Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.<br>- Ability and willingness to study specific activities, in a short time.<br>- Accuracy and reliability.<br>- Can work independently, excellent organizational skills, and attention to detail.<br>- Performs a higher-level document review and employee observations<br>- Ability to work in groups and with other departments.<br>- Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections. Has a good understanding of cGMP and quality systems.<br>- Good ability to identify problems and propose solutions.<br>- Adherence to the Grifols skills and values.<strong> <br> <br>LANGUAGES</strong> <br>Written and spoken English and Arabic.<br> <br> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<p><strong><u>Responsibilities</u></strong>&nbsp;</p><p><strong>Enabling delivery</strong>&nbsp;</p><ul><li><p>Enable and facilitate cross-functional teams to deliver valuable outcomes aligned with business priorities, across software, product, contact centre, operational and business change delivery.&nbsp;</p></li></ul><ul><li><p>Facilitate the planning and coordination of delivery activities across multiple teams and pull together a cohesive delivery approach with the team rather than imposing one.&nbsp;</p></li></ul><ul><li><p>Create and maintain a delivery plan alongside the wider team, then track, report and share progress openly against it.&nbsp;</p></li></ul><ul><li><p>Provide delivery assurance: assess delivery status honestly and highlight and help eliminate anything that threatens to destabilise delivery.&nbsp;</p></li></ul><ul><li><p>Monitor delivery progress and identify risks, dependencies and impediments, working collaboratively to resolve them and putting strategies in place to reduce them recurring.&nbsp;</p></li></ul><ul><li><p>Take an idea from a stakeholder at inception and facilitate it right through to implementation, live operation and benefit realisation, including engagement with business change and operational teams.&nbsp;</p></li></ul><p><strong>Ceremonies, facilitation and visualising the work</strong>&nbsp;</p><ul><li><p>Facilitate the full rhythm of delivery ceremonies both remotely and in person, including daily stand-ups, planning, backlog refinement, reviews and demonstrations, retrospectives, and cross-team coordination sessions. Keep them purposeful, well attended and genuinely useful, and adapt the format when it stops serving the team.&nbsp;</p></li></ul><ul><li><p>Help teams visualise their work so that flow, priorities, blockers and progress are obvious at a glance. This includes maintaining clear and current delivery boards, making work in progress and bottlenecks visible, and using simple measures such as flow, cycle time and throughput to prompt better conversations.&nbsp;</p></li></ul><ul><li><p>Ensure that extended delivery teams practise the core principles of collaboration, prioritisation and visibility every day.&nbsp;</p></li></ul><ul><li><p>Run workshops and collaborative sessions that bring people together, surface differences of view early, and reach decisions the group can commit to.&nbsp;</p></li></ul><ul><li><p>Facilitate teams made up of colleagues from LIPS Healthcare, partners, suppliers and third parties, creating one team feel across organisational boundaries.&nbsp;</p></li></ul><p><strong>Coaching and team development</strong>&nbsp;</p><ul><li><p>Coach and support teams in adopting agile and lean ways of working, enabling self-management, ownership, accountability and high performance.&nbsp;</p></li></ul><ul><li><p>Create a working environment where the team can self-manage, take responsibility, innovate, experiment and learn, including learning from things that do not go to plan.&nbsp;</p></li></ul><ul><li><p>Coach individuals and teams at all organisational levels to embed continuous improvement into their normal ways of working, not as a separate initiative.&nbsp;</p></li></ul><ul><li><p>Advocate for effective ways of working both inside and outside the team, helping stakeholders understand how and why the team works the way it does.&nbsp;</p></li></ul><ul><li><p>Promote a culture of continuous improvement, transparency, accountability, psychological safety and collaboration.&nbsp;</p></li></ul><p><strong>Stakeholders, outcomes and adoption</strong>&nbsp;</p><ul><li><p>Work closely with stakeholders to ensure alignment of priorities, delivery objectives and expected business outcomes.&nbsp;</p></li></ul><ul><li><p>Work with an array of roles including technical, clinical, operational, business, research and product stakeholders to align and enable them to achieve successful outcomes.&nbsp;</p></li></ul><ul><li><p>Build and maintain trusted relationships with relevant stakeholders across the organisation and with external partners.&nbsp;</p></li></ul><ul><li><p>Encourage iterative delivery, continuous feedback and value-driven decision-making throughout the delivery lifecycle.&nbsp;</p></li></ul><ul><li><p>Support the successful adoption and operational transition of delivered solutions by collaborating with business, operational and change stakeholders, so that value is realised in practice and not just at go live.&nbsp;</p></li></ul><ul><li><p>Build contextual awareness of other delivery teams, products and services, and understand how they affect and are affected by your team's work.&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong><u>Required Skills</u></strong>&nbsp;</p><p><strong>Delivery craft</strong>&nbsp;</p><ul><li><p>Proven experience as a Delivery Lead, Agile Delivery Lead, Scrum Master, Delivery Manager or in a similar delivery leadership role, gained at senior level.&nbsp;</p></li></ul><ul><li><p>Deep understanding of agile, lean and iterative delivery principles. You know how and when to implement them using a range of methodologies, and you can choose the most appropriate approach for the delivery context rather than applying one framework by default.&nbsp;</p></li></ul><ul><li><p>An outcome-driven rather than output-driven mindset. You can deliver value in a measured way, recognise when you are not, and know how to respond to change.&nbsp;</p></li></ul><ul><li><p>Understanding of the benefits of iterative development and continuous delivery, and the ability to drive them within a team.&nbsp;</p></li></ul><ul><li><p>Strong knowledge of what is genuinely entailed in delivering software, technology-enabled change and operational change, including what tends to go wrong and why.&nbsp;</p></li></ul><ul><li><p>Proven track record of working with multidisciplinary teams aligned to shared goals and objectives.&nbsp;</p></li></ul><ul><li><p>Experience of working across multiple teams and products, building the contextual awareness needed to spot dependencies and knock-on effects early.&nbsp;</p></li></ul><ul><li><p>Demonstrated ability to identify, assess, manage and mitigate delivery risks, dependencies and impediments, and to devise strategies that remove them.&nbsp;</p></li></ul><p><strong>Facilitation and coaching</strong>&nbsp;</p><ul><li><p>Excellent team facilitation skills, with the ability to bring people together remotely and in person for a wide range of ceremonies and events, including daily stand-ups, planning, refinement, reviews and retrospectives.&nbsp;</p></li></ul><ul><li><p>Strong servant leadership and coaching skills, with the ability to empower multidisciplinary teams and grow their capability over time.&nbsp;</p></li></ul><ul><li><p>Practical experience of helping teams visualise their work and manage flow, using boards, work in progress limits and simple delivery metrics to make progress and blockers visible.&nbsp;</p></li></ul><ul><li><p>Ability to work with teams and stakeholders at all organisational levels to embed continuous improvement in all ways of working.&nbsp;</p></li></ul><ul><li><p>Experience creating environments in which teams self-organise, take ownership, innovate and learn.&nbsp;</p></li></ul><p><strong>Context and relationships</strong>&nbsp;</p><ul><li><p>Experience delivering technology-enabled products, software solutions, digital transformation, operational or service delivery initiatives. Experience across more than one of these is particularly valuable at LIPS Healthcare, where delivery teams take many forms.&nbsp;</p></li></ul><ul><li><p>An understanding and appreciation of the existing solutions and initiatives being delivered or chosen, sufficient to hold informed conversations with squads and delivery team and to recognise when a solution carries delivery risk.&nbsp;</p></li></ul><ul><li><p>Excellent stakeholder management and influencing skills, with the ability to build trusted relationships across technical, clinical, operational and business teams.&nbsp;</p></li></ul><ul><li><p>Strong communication, facilitation and conflict resolution skills in both remote and face-to-face environments.&nbsp;</p></li></ul><ul><li><p>Experience of working alongside clients, partners and suppliers, creating a single collaborative team across organisational boundaries.&nbsp;</p></li></ul><ul><li><p>Experience fostering continuous improvement, collaboration, transparency and high-performing delivery teams.&nbsp;</p></li></ul></li></ul><p></p>

<p>To take 100% responsibility to ensure you deliver and exceed the guests expectations in accordance with Resense s spa vision, core values and all related brand standards, procedures and policies. OVERALL OBJECTIVES / MAIN RESPONSIBILITIES To deliver the whole spa experience to a high standard and ensure the guests needs are cared for in alignment with Resense training and all standard operating procedures. Care for the guests from beginning to end. To connect and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa &amp; fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of connecting with the guest in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p>NATIONALITY: Eligible for a working permit in country of hire EDUCATION: Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. LANGUAGE: Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this Position: Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES: Telephone system operations. Computer literate with experience of in house booking/database systems. Desktop publishing an advantage. Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <strong>Operational & Commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <strong>Operational & Commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p> <p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p> <p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li> <li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years of experience in a similar role.</li> <li>Proactive and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years experience in a similar sales role.</li> <li>Proactivity and a sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>