Operation Manager Jobs in Egypt

Company Description Tecnogroup, founded in 2010, is a global provider of high-quality piping components and solutions for the oil, gas, petrochemical, and chemical industries. With three branches worldwide and a strong network of manufacturers and suppliers in the USA, UK, Western Europe, Japan, and South Korea, the company delivers flanges, stud bolts, gaskets, valves, and full bulk piping material projects. Tecnogroup is dedicated to quality, reliability, and customer satisfaction, positioning itself as a trusted partner in demanding industrial sectors. Its mission is to consistently provide world-class piping bulk materials and services that exceed competitive standards. Tecnogroup holds API-6A, ISO9001, ISO14001, and ISO45001 certifications and is approved by the Egyptian government, with products recognized as "100% Manufactured In Egypt."Role Description The Sales Account Manager is a full-time, on-site role based in Cairo, responsible for managing and growing a portfolio of customers in the oil, gas, petrochemical, and chemical sectors. Day-to-day responsibilities include building and maintaining strong client relationships, understanding customer requirements, preparing quotations and proposals, and coordinating with internal teams to ensure accurate and timely delivery of products and services. The role involves identifying new business opportunities, generating leads, following up on inquiries, and negotiating commercial terms aligned with company objectives. The Sales Account Manager will monitor customer satisfaction, address service issues, and provide regular sales forecasts and performance reports. Collaboration with technical, logistics, and finance teams is essential to ensure high-quality customer service and long-term account retention. Qualifications Candidates should possess strong Account Management and Customer Satisfaction skills, with a track record of maintaining and expanding key accounts. Candidates should possess solid Customer Service and Communication skills to handle inquiries, resolve issues, and build long-term relationships with diverse stakeholders. Candidates should possess effective Lead Generation and communication-based sales skills to identify prospects, qualify opportunities, and convert them into sustained business. Relevant experience in B2B industrial sales, preferably in piping materials, oil and gas, petrochemical, or related engineering sectors. Ability to interpret technical specifications, tenders, and commercial terms, with strong negotiation and presentation capabilities. Proficiency in MS Office and CRM tools, with strong organizational and time-management skills. Bachelor’s degree in Engineering, Business Administration, or a related field, or equivalent practical experience. Professional proficiency in English; additional language skills are an advantage.

Company Description Gamma Security Systems and Constructions, founded in Cairo in 1993 is a trusted leader in ELV, physical security, and integrated technology solutions with a group presence in UAE. With over three decades of experience, we deliver innovative, end-to-end ELV systems & smart building technologies designed to empower businesses, governments, and communities. Our team of expert professionals collaborates with global technology partners to engineer reliable, intelligent, and future-ready security environments. We partner with the world's leading technology brands — Honeywell, Lenel S2, Axis, Milestone, Hanwha, Bosch, ISS, Siemon, Panduit, Nokia and more — and hold exclusive distribution of Viotec security products in Egypt. We are also one of Egypt's largest distributors of Honeywell Farenhyt fire alarm systems. At Gamma, we go beyond installation — we engineer trust, integrate intelligence, and build secure environments that empower businesses, governments, and communities to operate with confidence.<br>Role Description This is a full-time on-site position for a Senior Sales Account Manager to join our growing team in Cairo, reporting to the Commercial Director. You will own key accounts and drive revenue across our ELV, life safety, and physical security portfolio through consultative, solution-based selling.<br>Key Responsibilities Identify client requirements and propose tailored ELV, life safety and security solutions. Lead technical presentations, product demonstrations, and solution proposals. Develop and maintain long-term customer relationships through consultative selling. Collaborate closely with presales, design, and technical teams to ensure optimal solution delivery. Drive sales growth through proactive pipeline management and market engagement. Stay current on emerging technologies, market trends, and competitive offerings.<br>Qualifications5-7+ years of sales experience in ELV, physical security, fire alarm, or a related technical field. Proven track record in consultative selling and key account management Strong technical aptitude — able to understand, position, and propose integrated solutions Existing relationships with contractors, consultants, or end users in the Egyptian market are a strong advantage Excellent presentation and negotiation skills; fluency in English Bachelor's degree<br>Qualifications Competitive base salary plus variable based on achievements A portfolio of world-class brands that opens doors A collaborative team of presales and technical experts behind every proposal Real career growth in a company expanding into AI video analytics, smart buildings and Integartion<br>How to Apply Send your CV to salah.elshater@gammasec.com with the subject line "Senior Sales Account Manager" — or apply directly through Linked In or send a message to our page.???? www.gammasec.com

Key Account Manager – Egypt | Hybrid Company: EIZO Middle East Ltd. Location: Cairo, Egypt Work Model: Hybrid Employment Type: Full-time<br>Role Overview EIZO Middle East is looking for a motivated Sales Account Manager to develop and grow EIZO’s business across the Egyptian market. The role will cover EIZO’s full product portfolio, including Healthcare, Corporate, Creative Work, Security & Surveillance, Air Traffic Control, Industrial, Maritime, and other professional display solutions. The successful candidate will be responsible for building strong relationships with customers, partners, resellers, system integrators, and key decision-makers across multiple vertical markets.<br>Key Responsibilities Develop the Egyptian market across all EIZO product lines. Identify new business opportunities in healthcare, enterprise, government, education, media, security, ATC, and industrial sectors. Manage relationships with distributors, resellers, system integrators, consultants, and end users. Build and maintain a strong sales pipeline. Promote EIZO solutions through customer visits, presentations, demos, and product training. Work closely with regional sales, technical, marketing, and logistics teams. Prepare offers, follow up on quotations, and support commercial negotiations. Monitor market trends, competitor activities, pricing, and project opportunities. Support tenders and project registration when required. Achieve assigned sales targets and business development objectives.<br>Required Qualifications3–7 years of B2B sales, account management, or business development experience. Experience in IT, AV, professional displays, medical technology, security, industrial, or enterprise solutions. Good understanding of channel sales and project-based business. Strong communication, negotiation, and presentation skills. Ability to work independently and develop new accounts. Fluent Arabic and good English communication skills. Based in Cairo, with ability to travel inside and outside Egypt when required.<br>Preferred Experience Existing network with system integrators, distributors, government entities, hospitals, enterprise accounts, media companies, security integrators, or industrial customers. Experience with international vendors or premium technology brands. Familiarity with tenders, project sales, and channel development. Technical understanding of professional display solutions is a plus.<br>Ideal Candidate Profile The ideal candidate is a proactive market developer who can open doors, build relationships, and position EIZO as a premium professional display brand across different sectors in Egypt.<br>They should be comfortable working with both channel partners and end users, while developing long-term business opportunities across multiple vertical markets.<br>What We Offer Competitive salary package. Performance-based incentives. Hybrid working model. Opportunity to represent a premium Japanese technology brand. Regional exposure and career development. Support from EIZO Middle East regional team.

Company Description ALIGANZA PHARMACEUTICAL is an Egyptian company operating in the pharmaceutical and healthcare sector, established in 2023. The company focuses on science-based healthcare, delivering high-quality therapeutic solutions that address real clinical needs. ALIGANZA develops, manufactures, and markets innovative products in fertility and reproductive wellness, bone and joint health, and muscle recovery and mobility support. Guided by scientific integrity, ethical responsibility, and a patient-centered approach, the company aims to shape the future of therapeutic care in Egypt’s fast-growing pharmaceutical market. ALIGANZA follows a hybrid manufacturing model, combining in-house development with contract manufacturing partnerships to ensure quality, flexibility, and sustainable growth. Role Description The District Sales Manager is a full-time, on-site role based in Cairo East, Egypt, responsible for leading and driving sales performance across a defined territory. This role oversees a team of medical representatives and sales professionals, setting territory objectives, monitoring performance, and ensuring alignment with ALIGANZA’s commercial strategy and ethical standards. Day-to-day responsibilities include coaching and mentoring the sales team, planning field visits, supporting product launches, and building strong relationships with healthcare professionals, distributors, and key accounts. The District Sales Manager will analyze market data and competitive activity, develop territory action plans, and provide regular reports and forecasts to senior management. The role also collaborates closely with marketing, medical, and supply chain teams to ensure effective execution of promotional activities and reliable product availability. Qualifications Proven experience in pharmaceutical or healthcare sales, with at least 1–4 years in a supervisory or district management role. Strong leadership and people management abilities, including coaching, performance management, and team development. Solid understanding of the Egyptian pharmaceutical market, preferably in fertility, bone and joint health, or related therapeutic areas. Demonstrated skills in territory planning, target setting, forecasting, and data-driven decision-making. Excellent communication, negotiation, and relationship-building skills with healthcare professionals and key stakeholders. Ability to work on-site in Cairo and travel frequently within the assigned district as business needs require. Bachelor’s degree in Pharmacy, Medicine, Science, or a related field; an MBA or commercial qualification is an advantage. Commitment to ethical promotion, compliance with local regulations, and alignment with ALIGANZA’s values of scientific integrity and patient-centered impact. Proficiency in MS Office and basic CRM tools; strong organizational skills and ability to manage multiple priorities. Professional proficiency in English and Arabic, both written and spoken.

Job Summary The Program Manager / Delivery Manager is responsible for planning, coordinating, and ensuring the successful delivery of complex programs within the public sector. This role ensures that projects are executed on time, within budget, and aligned with organizational and governmental objectives. The role involves close collaboration with business stakeholders, technical teams, vendors, and senior leadership to manage program execution, mitigate risks, oversee budgets, and ensure overall delivery excellence.<br>Key Responsibilities Program & Delivery Management Lead end-to-end delivery of programs and initiatives across multiple projects. Develop, maintain, and track program plans, timelines, and deliverables. Monitor progress and ensure key milestones are achieved. Ensure projects are delivered on time, within scope, and within budget. Manage interdependencies across projects, teams, and external partners. Stakeholder Management Engage and communicate with internal and external stakeholders, including government entities and partners. Prepare and present regular program status reports to senior management. Manage stakeholder expectations and address concerns proactively. Facilitate alignment between business and technical teams. Risk & Issue Management Identify, assess, and mitigate program risks and issues. Establish risk management frameworks and escalation processes. Ensure timely resolution of issues impacting delivery. Budget & Resource Management Develop and manage program budgets and forecasts. Ensure optimal allocation and utilization of resources. Monitor financial performance and report variances. Governance & Reporting Ensure compliance with governance frameworks, policies, and public sector regulations. Establish and maintain reporting structures and dashboards. Drive transparency, accountability, and audit readiness across the program.<br>Qualifications & Experience Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field Proven experience in program or delivery management, preferably within the public sector or large-scale environments Strong understanding of governance, compliance, and regulatory frameworks Relevant certifications (e.g., PMP, PRINCE2, Agile) are a plus<br>Skills & Competencies Technical Skills Program and Project Management Agile and Waterfall methodologies Budget and Financial Management Risk and Issue Management Vendor and Contract Management Governance and Reporting Soft Skills Leadership and team management Strong communication and presentation skills Problem-solving and critical thinking Stakeholder engagement and management Planning and organizational skills Decision-making and accountability<br>Tools & Technologies Jira Microsoft Project Azure Dev Ops Power BIMicrosoft Office Suite (Excel, Power Point, Word) Share Point<br>Key Performance Indicators (KPIs) Delivery of projects within agreed timelines Delivery within approved budgets Stakeholder satisfaction and engagement levels Effectiveness in risk and issue management Achievement of program objectives and outcomes Quality, compliance, and audit readiness of deliverables

Company Description Art of Service is a Giza-based branding and creative services company that has been elevating brands across Egypt and the Middle East since 2016. The team combines brand strategy, premium visual design, and precise execution to deliver end-to-end solutions, from visual identity and packaging to websites, digital campaigns, and signage. The company partners with startups, established corporations, and leading organizations to translate their vision into impactful branding and marketing assets that drive recognition and growth. Every project reflects a commitment to quality, elegance, and innovation, blending Egyptian creativity with world-class standards. Art of Service offers a collaborative environment for professionals who want to work on diverse, high-visibility projects across multiple industries. Role Description The Business Development Manager is a full-time, on-site role based in Giza, responsible for driving revenue growth and expanding Art of Service’s client portfolio. This role involves identifying and qualifying new business opportunities, building and managing a robust sales pipeline, and conducting client meetings and presentations to understand branding and marketing needs. The Business Development Manager will prepare proposals, quotations, and contracts, negotiate terms, and follow up to close deals while ensuring a smooth handover to the delivery teams. Day-to-day tasks include market research, competitor analysis, and networking to develop strategic relationships with key decision-makers in target industries. The role also requires maintaining strong relationships with existing clients, monitoring client satisfaction, and collaborating closely with design, marketing, and production teams to align solutions with client objectives. Qualifications Strong business development and sales skills, including lead generation, prospecting, and pipeline management. Experience in client relationship management, account management, and stakeholder communication. Understanding of branding, marketing, and creative services, preferably within agencies or related industries. Ability to conduct market research, analyze trends, and identify new sectors or segments for growth. Proficiency in preparing and delivering persuasive presentations, proposals, and commercial offers. Excellent negotiation, closing, and contract management skills with a focus on win-win outcomes. Strong organizational, time-management, and follow-up skills, with the ability to manage multiple opportunities simultaneously. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Previous experience in B2B sales, preferably in branding, advertising, printing, or digital marketing services. Fluency in English and Arabic, with clear written and verbal communication skills. Comfort working on-site in Giza and meeting clients across Egypt as needed. Self-motivated, target-oriented, and collaborative, with a

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Senior Project Manager</p><br><br><br>Job Scope <br><p>We are seeking an experienced and results-driven <strong>Senior Project Manager</strong> to lead the successful delivery of strategic technology and professional services projects across multiple customers and regions. The ideal candidate will have a strong background in project governance, stakeholder management, risk management, and end-to-end project delivery within enterprise IT environments.</p><br> <p>As a Senior Project Manager, you will be responsible for managing complex projects, ensuring alignment with customer objectives, maintaining project profitability, and driving exceptional customer satisfaction.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Lead the planning, execution, monitoring, and closure of multiple concurrent projects.</li> <li>Manage project scope, schedule, budget, resources, risks, and dependencies.</li> <li>Establish project governance frameworks and ensure compliance with organizational delivery standards.</li> <li>Serve as the primary point of contact for customers, executive stakeholders, and delivery teams.</li> <li>Facilitate project kick-off meetings, steering committees, status reviews, and executive reporting.</li> <li>Develop and maintain project plans, RAID logs, communication plans, and project documentation.</li> <li>Coordinate cross-functional teams, including consultants, architects, engineers, partners, and third-party vendors.</li> <li>Proactively identify project risks and issues and drive mitigation and resolution plans.</li> <li>Track project financials, including revenue recognition, profitability, forecasting, and resource utilization.</li> <li>Ensure high levels of customer satisfaction through effective communication and delivery excellence.</li> <li>Support contract and Statement of Work (SOW) management, change requests, and project governance processes.</li> <li><span>Contribute to continuous improvement initiatives within the PMO.</span></li> </ul><br><br>Position Requirements <br><p><strong>Required Qualifications</strong></p><br> <ul> <li>Proven experience managing medium to large-scale infrastructure, cloud, virtualization, digital transformation, or software implementation projects.</li> <li>Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).</li> <li>Experience managing project budgets, forecasts, and resource planning.</li> <li>Excellent stakeholder management and executive communication skills.</li> <li>Strong problem-solving, negotiation, and decision-making capabilities.</li> <li>Ability to work effectively in a fast-paced, multinational environment.</li> <li>Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet, Asana, or similar platforms.</li> </ul> <p><strong>Preferred Qualifications</strong></p><br> <ul> <li>PMP (Project Management Professional) certification.</li> <li>PRINCE2, Agile, Scrum Master, or equivalent certifications.</li> <li>Experience in VMware, Broadcom, cloud, infrastructure modernization, or data center transformation projects.</li> <li>Experience managing geographically distributed teams across different regions.</li> </ul> <p><strong>Success Metrics</strong></p><br> <ul> <li>On-time project delivery</li> <li>Budget adherence and project profitability</li> <li>Customer Satisfaction (CSAT)</li> <li>Risk and issue management effectiveness</li> <li>Resource utilization and forecasting accuracy</li> <li>Stakeholder satisfaction and executive reporting quality</li> </ul><br><br>Education <br><ul> <li>Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.</li> </ul><br><br>Experience <br><ul> <li>8+ years of project management experience in enterprise IT, consulting services, or professional services organizations.</li> </ul> <p>#LI-DNI</p><br><br><br><br> </div>

About the Role Healtha.me is hiring a full-time E-commerce Marketing Manager to lead brand growth, product launches, campaigns, and marketing execution for our health and wellness brands from our office in 6th of October City.<br>This is a key role for someone who can think strategically, guide creative direction, build campaign plans, improve customer messaging, and help turn attention into sales. The Marketing Manager works closely with the Graphic and Media Designer, who creates the visuals, banners, ads, videos, and campaign assets.<br>Responsibilities• Plan and manage marketing campaigns for Healtha.me and its brands.• Lead product launch marketing, including messaging, offers, content direction, and campaign planning.• Create content calendars and campaign briefs for the website, social platforms, email, Whats App, ads, and promotions.• Guide the Graphic and Media Designer on required visuals, ads, banners, reels, product graphics, and campaign assets.• Support paid advertising with ad angles, hooks, copy, offers, and creative testing ideas.• Coordinate influencers, creators, UGC content, and brand collaborations when needed.• Improve product pages, website messaging, landing pages, promotions, and the customer journey.• Track marketing performance and report what is working, what is not, and what should improve.<br>Requirements• Fluent Arabic and English, written and spoken.• Experience in e-commerce marketing, digital marketing, brand marketing, or campaign management.• Strong understanding of content planning, customer psychology, online sales, and paid advertising basics.• Able to write strong marketing copy, campaign briefs, captions, offers, and product messaging.• Organized, proactive, detail-oriented, and able to manage multiple campaigns and deadlines.• Available to work full-time in person in 6th of October City.<br>Preferred Experience with Shopify, health, wellness, beauty, supplements, pharmacy, consumer product brands, paid ads, influencer marketing, product launches, email marketing, Whats App marketing, or brand growth is preferred.<br>How to Apply Please send your CV and answer the questions below:1. What experience do you have in e-commerce marketing or brand growth?2. Have you managed product launches, campaigns, content calendars, or paid ads before?3. Do you have experience with Shopify, Meta Ads, Tik Tok Ads, influencers, email, or Whats App marketing?4. Are you fluent in Arabic and English and available to work full-time in 6th of October City?5. Please share examples of campaigns, brands, pages, or marketing work you have managed.<br>Priority will be given to candidates with strong e-commerce marketing experience, campaign ownership, clear communication, and a proven ability to grow brands.

<p>Are you a visionary leader with a passion for driving growth in the dynamic world of engineering and construction? We are seeking an exceptional <strong>Business Development Manager</strong> to spearhead our expansion efforts in <strong>Cairo, Egypt</strong>. This is an unparalleled opportunity to make a significant impact, working <strong>on-site</strong> to cultivate key relationships and unlock new horizons.</p><p><strong>Overview:</strong> As our Business Development Manager, you will be at the forefront of our strategic initiatives, identifying and securing new business opportunities within the construction, civil engineering, and architecture sectors. You will be instrumental in shaping our market presence and driving substantial revenue growth in a vibrant and expanding market.</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Develop and execute comprehensive business development strategies</strong> to achieve ambitious sales targets and market share growth.</li><li><strong>Identify and qualify new business opportunities</strong> in the construction, civil, and architectural engineering domains.</li><li><strong>Cultivate and nurture strong relationships</strong> with key clients, partners, and stakeholders across the industry.</li><li><strong>Lead the full sales cycle</strong> from lead generation and initial contact through proposal development, negotiation, and contract closure.</li><li><strong>Conduct thorough market research</strong> to understand industry trends, competitor activities, and customer needs.</li><li><strong>Collaborate closely with internal teams</strong> including engineering, project management, and marketing to ensure seamless project delivery and client satisfaction.</li><li><strong>Prepare compelling presentations and proposals</strong> that articulate our value proposition and capabilities.</li><li><strong>Represent the company at industry events</strong>, conferences, and networking functions to enhance brand visibility.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a powerful blend of <strong>strategic thinking, persuasive communication, and deep industry knowledge</strong>. You will leverage your expertise in <strong>Business Development, Sales, Negotiation, and Client Relationship Management</strong>. A strong understanding of <strong>Construction Industry Knowledge, Civil Engineering Principles, and Architecture Concepts</strong> will be vital to your success.</p><p><strong>Growth Opportunities:</strong> This position offers immense potential for professional advancement. As a key leader, you will have the opportunity to build and mentor a team, influence strategic direction, and take on increasing responsibilities within our rapidly growing organization.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and innovative team dedicated to excellence. We foster a culture of empowerment, continuous learning, and mutual support, where your contributions are valued and celebrated. You'll be part of a group passionate about shaping the future of infrastructure and design in Egypt.</p><p><strong>Impact:</strong> Your work will directly contribute to our company's expansion and success in a critical market. You will be responsible for forging partnerships that lead to iconic projects and enduring client relationships, leaving a tangible mark on the built environment of Cairo.</p>

Business Development Manager – IT Outsourcing & System Integration???? Egypt / GCC Region · Full-time · 10+ years experience<br>About the Role:We are seeking an experienced and results-driven Business Development Manager with a strong background in IT Outsourcing, System Integration, Digital Transformation, and Managed Services. You will drive business growth, develop strategic partnerships, identify new market opportunities, and manage enterprise customer relationships across the Egypt, Africa, and GCC markets. The ideal candidate brings strong industry knowledge, excellent relationship management skills, and a proven record of selling technology solutions and professional services to enterprise customers.<br>Key Responsibilities Business Development & Sales Identify and develop new business opportunities in Outsourcing, System Integration, Managed Services, and Digital Transformation. Build and manage a strong sales pipeline to achieve revenue and growth targets. Develop strategic relationships with enterprise customers, telecom operators, government entities, and system integrators. Lead end-to-end sales cycles: prospecting, qualification, proposal submission, negotiation, and deal closure. Conduct customer meetings, presentations, and solution workshops. Account Management Manage key enterprise accounts and maintain long-term customer relationships. Understand customer business requirements and propose suitable technology solutions. Identify upselling and cross-selling opportunities across existing accounts. Ensure high customer satisfaction and successful project delivery coordination. Partnerships & Alliances Build strategic partnerships with technology vendors and channel partners. Coordinate with vendors on pricing, deal registration, certifications, and joint go-to-market activities. Develop alliances with telecom operators, cloud providers, and IT service providers. Potential ecosystem partners include: Microsoft, Cisco, Oracle, Huawei, and Kaspersky. Market Expansion Identify new market segments and emerging business opportunities. Conduct market research and competitor analysis. Develop go-to-market strategies for new services and solutions. Participate in industry events, conferences, and networking activities. Proposal & Commercial Management Prepare commercial proposals, RFP/RFQ responses, and solution presentations. Coordinate with technical and delivery teams to build winning solutions. Negotiate contracts, pricing models, SLAs, and commercial terms. Ensure profitability and alignment with company objectives.<br>Required Qualifications Education Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field. MBA is a plus. Experience Minimum 10 years in Business Development, Sales, or Account Management within: IT Outsourcing, System Integration, Managed Services, Digital Transformation, or Technology Consulting. Proven experience working with enterprise and government customers. Strong understanding of ICT solutions, cloud services, cybersecurity, infrastructure, and software services. GCC/Africa market experience is highly preferred. An existing network within telecom, enterprise, or government sectors is a strong advantage.

JOB TITLESenior Design Manager | MAF Retail | Retail Corporate Egypt<br>ROLE SUMMARYThe Senior Design Manager will lead the creative direction for our e-commerce brand across product design, media campaigns, and UX. The role holder will mentor a team of designers to successfully translate MAF Retail’s global brand into a best-in-class local e-commerce experience.<br>ROLE PROFILETranslate briefs into clear design direction, timelines, and priorities across e-commerce product pages, media campaigns (paid/owned/earned), CRM visuals, and UI/UXPartner with digital marketing (Performance & CRM), e-commerce, UX, product, and on-site teams, as well as regional stakeholders, to align on brand standards and deliver impactful creative solutions based on business objectives Oversee end-to-end creative delivery, ensuring outputs are optimized for e-commerce performance, and balance creative excellence with commercial speed and scalability Manage, mentor, and inspire a multidisciplinary design team (graphic, digital, UI/UX), identifying training needs and driving performance management to build a strong talent pipeline Act as the central point of contact for incoming creative requests, managing the end-to-end delivery from concept to final asset deployment Adapt global brand guidelines into high-quality, customer-centric creative executions that ensure a consistent experience across all digital touchpoints Ability to analyze e-commerce performance data and campaign metrics to continuously optimize and iterate visual design strategies. Proven expertise in project prioritization, resource allocation, and workflow optimization to deliver high-volume assets under tight commercial timelines<br>REQUIREMENTSBachelor's degree in Graphic Design, Visual Arts, or a related field7+ years of professional experience in graphic design, branding, animation, and video production. Experience within a Creative Design Agency or Ecommerce Retail Organization is a MUST. Deep understanding of user experience, interface design, and conversion rate optimization (CRO) principles to ensure creative assets directly drive online retail performance Excellent communication, presentation, and stakeholder management skills. Experience in management is a MUST.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Business Development Manager – IT Outsourcing & System Integration???? Egypt / GCC Region · Full-time · 10+ years experience<br>About the Role:We are seeking an experienced and results-driven Business Development Manager with a strong background in IT Outsourcing, System Integration, Digital Transformation, and Managed Services. You will drive business growth, develop strategic partnerships, identify new market opportunities, and manage enterprise customer relationships across the Egypt, Africa, and GCC markets. The ideal candidate brings strong industry knowledge, excellent relationship management skills, and a proven record of selling technology solutions and professional services to enterprise customers.<br>Key Responsibilities Business Development & Sales Identify and develop new business opportunities in Outsourcing, System Integration, Managed Services, and Digital Transformation. Build and manage a strong sales pipeline to achieve revenue and growth targets. Develop strategic relationships with enterprise customers, telecom operators, government entities, and system integrators. Lead end-to-end sales cycles: prospecting, qualification, proposal submission, negotiation, and deal closure. Conduct customer meetings, presentations, and solution workshops. Account Management Manage key enterprise accounts and maintain long-term customer relationships. Understand customer business requirements and propose suitable technology solutions. Identify upselling and cross-selling opportunities across existing accounts. Ensure high customer satisfaction and successful project delivery coordination. Partnerships & Alliances Build strategic partnerships with technology vendors and channel partners. Coordinate with vendors on pricing, deal registration, certifications, and joint go-to-market activities. Develop alliances with telecom operators, cloud providers, and IT service providers. Potential ecosystem partners include: Microsoft, Cisco, Oracle, Huawei, and Kaspersky. Market Expansion Identify new market segments and emerging business opportunities. Conduct market research and competitor analysis. Develop go-to-market strategies for new services and solutions. Participate in industry events, conferences, and networking activities. Proposal & Commercial Management Prepare commercial proposals, RFP/RFQ responses, and solution presentations. Coordinate with technical and delivery teams to build winning solutions. Negotiate contracts, pricing models, SLAs, and commercial terms. Ensure profitability and alignment with company objectives.<br>Required Qualifications Education Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field. MBA is a plus. Experience Minimum 10 years in Business Development, Sales, or Account Management within: IT Outsourcing, System Integration, Managed Services, Digital Transformation, or Technology Consulting. Proven experience working with enterprise and government customers. Strong understanding of ICT solutions, cloud services, cybersecurity, infrastructure, and software services. GCC/Africa market experience is highly preferred. An existing network within telecom, enterprise, or government sectors is a strong advantage.

JOB TITLESenior Design Manager | MAF Retail | Retail Corporate Egypt<br>ROLE SUMMARYThe Senior Design Manager will lead the creative direction for our e-commerce brand across product design, media campaigns, and UX. The role holder will mentor a team of designers to successfully translate MAF Retail’s global brand into a best-in-class local e-commerce experience.<br>ROLE PROFILETranslate briefs into clear design direction, timelines, and priorities across e-commerce product pages, media campaigns (paid/owned/earned), CRM visuals, and UI/UXPartner with digital marketing (Performance & CRM), e-commerce, UX, product, and on-site teams, as well as regional stakeholders, to align on brand standards and deliver impactful creative solutions based on business objectives Oversee end-to-end creative delivery, ensuring outputs are optimized for e-commerce performance, and balance creative excellence with commercial speed and scalability Manage, mentor, and inspire a multidisciplinary design team (graphic, digital, UI/UX), identifying training needs and driving performance management to build a strong talent pipeline Act as the central point of contact for incoming creative requests, managing the end-to-end delivery from concept to final asset deployment Adapt global brand guidelines into high-quality, customer-centric creative executions that ensure a consistent experience across all digital touchpoints Ability to analyze e-commerce performance data and campaign metrics to continuously optimize and iterate visual design strategies. Proven expertise in project prioritization, resource allocation, and workflow optimization to deliver high-volume assets under tight commercial timelines<br>REQUIREMENTSBachelor's degree in Graphic Design, Visual Arts, or a related field7+ years of professional experience in graphic design, branding, animation, and video production. Experience within a Creative Design Agency or Ecommerce Retail Organization is a MUST. Deep understanding of user experience, interface design, and conversion rate optimization (CRO) principles to ensure creative assets directly drive online retail performance Excellent communication, presentation, and stakeholder management skills. Experience in management is a MUST.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

The Sales Manager - IQF is responsible for developing and executing the commercial strategy for the company's Individually Quick Frozen (IQF) product portfolio across regional and international markets. The role drives profitable revenue growth, expands the customer and market base, leads the sales cycle and team, and builds sustainable relationships with key B2B customers. The Sales Manager works closely with Supply Chain, Manufacturing, Quality, and Logistics to align demand, product availability, specifications, pricing, and delivery performance with customer requirements.<br>Main Tasks Duties include, but are not limited to the following:Develop annual and long-term sales plans for the IQF portfolio, including revenue, volume, margin, customer, and market targets. Actively identify, approach, and acquire new customers and clients across regional and international markets to expand the customer base and generate sustainable IQF sales growth. Manage and expand strategic relationships with key regional and international customers to secure repeat business and long-term agreements. Lead customer prospecting, qualification, sampling, quotations, negotiations, contracting, and post-sale follow-up. Achieve or exceed approved sales, gross margin, collection, and market-development targets for the IQF business. Prepare commercial offers and negotiate prices, payment terms, Incoterms, specifications, packaging, and delivery schedules within approved authority levels. Build reliable sales forecasts and maintain an accurate opportunity pipeline using CRM and market intelligence. Monitor global IQF market trends, crop availability, competitor activity, pricing, customer demand, and regulatory developments, and translate insights into commercial actions. Coordinate with Planning, Manufacturing, Quality, Regulatory Affairs, Logistics, and Finance to ensure product availability, specification compliance, timely delivery, documentation, and collection. Work with Quality and Innovation teams on customer specifications, product samples, technical documentation, audits, claims, and new product opportunities. Manage customer complaints and commercial issues promptly, ensuring effective root-cause follow-up and customer satisfaction. Ensure all export sales contracts, customer records, forecasts, and documentation are accurate and compliant with company policies and applicable requirements. Lead, coach, and evaluate sales team members, set clear targets, review performance, and support capability development. Prepare periodic sales reports, forecasts, performance analyses, and business reviews. Manage the approved sales and travel budget efficiently and represent the company at relevant exhibitions, trade fairs, and customer visits.<br>Education Bachelor's degree in Business Administration, Marketing, International Trade, Agriculture, Food Science, or a related field. A master's degree or MBA is an advantage.<br>Experience7+ years of B2B sales or export sales experience, including at least 2 years in a sales leadership or managerial role. Relevant experience in IQF frozen fruits and vegetables or the broader agri-food processing industry is required. Proven record of achieving export sales targets, developing international markets, negotiating contracts, and managing key accounts. Experience working with international food manufacturers, distributors, retailers/private-label customers, or foodservice accounts is strongly preferred.

Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®<br><br>Job Description<br><br>Manage the General Manager’s calendar, appointments, meetings and priorities. Coordinate business travel, accommodation, transportation and detailed itineraries. Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion. Prepare professional correspondence, reports, presentations, meeting agendas and minutes. Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders. Act as the primary point of contact for the Executive Office and represent it professionally. Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion. Anticipate the General Manager’s requirements and proactively address administrative and operational needs. Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities. Maintain confidential records, contracts, correspondence and other sensitive business documents. Prepare and reconcile expense reports and support other Executive Office administrative requirements. Maintain organised and up-to-date physical and electronic filing systems. Support the preparation of management reports, business reviews and operational presentations. Coordinate team events, off-site meetings, celebrations and special projects. Build effective relationships across departments and promote seamless cooperation throughout the hotel. <br><br>Qualifications<br><br>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field. Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation. Previous experience supporting a General Manager or senior executive is preferred. Excellent command of written and spoken English and Arabic. Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, Power Point and Teams. Excellent organisational, communication and time-management skills. Strong ability to prepare professional correspondence, reports, presentations and meeting minutes. High level of confidentiality, integrity and professional discretion. Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment. Professional appearance, positive attitude and strong interpersonal skills. Flexible, resourceful and able to work independently while collaborating effectively across departments.

Narrative Description:Responsible for acquiring new Mortgage Finance loans to increase bank market share, pursue new business opportunities through real estate brokers & real estate developers to maximize mortgage productivity and profitability. Duties & Responsibilities: 1) Responsible for achievement of Mortgage Finance set target through effective planning and budgeting.2) Initiate new business through approaching real estate brokers and developers and propose co-branding deals to reach a higher market share.3) Approach and maintain a proper relationship with the reputable real estate developers to ensure developing a leading position in the market.4) Conduct regular calls and visits to the clients, real estate developers and real estate brokers to promote different mortgage programs.5) Scan the market to identify primary and secondary mortgage opportunities.6) Attract potential mortgage clients by applying efficient sales techniques to develop long term relationships between clients and the bank.7) Continuously propose initiatives & tactics to enhance the Mortgage Finance portfolio & maximize productivity and profitability.8) Attend conferences and exhibitions with the purpose of boosting Mortgage Finance activities within the bank and being updated with the market trends.9) Possess excellent knowledge of the Mortgage Finance products & Real Estate market aspects to facilitate the fulfillment of client’s needs.10) Responsible for generating new business ideas to assist in acquiring new Mortgage Finance facilities.11) Maintain coordination with the concerned stakeholders to follow up on Mortgage Finance files till loan disbursement.12) Ensure accurate and complete documents’ fulfillment to enable requests to be processed in a timely manner.13) Provide status update reports on a regular basis (i.e. visit reports, outdoor visits feedback, file updates, etc...)14) Adopt policies and procedures in order to guarantee that QNB ALAHLI business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.15) Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.16) Reach out to attract customer/leads through constant calls and visits to achieve set KPIs17) Act as the focal person /expertise of Mortgage Finance within the assigned group18) Attend appointments on daily basis and ensure regular follow up with the customers to maximum mortgage production19) Conduct regular calls and visits to assigned branches within scope to ensure their awareness of mortgage finance programs<br>Dimensions of the Job:10 Visits per week4 Booked files per month<br>Functional Relationships (Work Contacts):Internal: Bank Departments<br>External: Real Estate Developers Real Estate Brokers Visits (Individuals / Companies) Mortgage / Real Estate Events and Exhibitions<br>Limits of Authority: N/AJob Specifications:Education: Bachelor’s Degree in business administration or Economics.<br>Experience:Relationship Manager > Minimum 1 year of Experience in Retail Banking Senior Relationship Manager > Minimum of 3 years of Experience<br>Skills:Excellent Communication Skills. Excellent Negotiation & Persuasion Skills Excellent Computer Skills. Excellent Analytical, Research and Innovational Skills. Good Presentation Skills. Meeting job requirements and deadlines efficiently. Compile all parts of assigned work with accuracy and precision.<br>Working Conditions: Regular Outside Visits

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.</span></p><br><p><b>Position Title: Assistant Credit Manager<br>Location: 6th October City, Cairo</b><br>&nbsp;</p><br><b>Position Overview</b><br>H.B. Fuller seeks an <b>IMEA Assistant Credit Manager</b> to support customer credit risk management, collections, and accounts receivable performance across Egypt and the Middle East, while providing guidance to India, Africa, and Türkiye. This role partners with Sales, Customer Service, and Finance teams to minimize credit risk, optimize cash flow, and support business growth. The position also oversees collection activities, customer risk assessments, and credit reporting processes across the region.<br>This position will be reporting to EIMEA Credit Manager based in Portugal. This will be Hybrid position 3 days office and 2 days' work from home.<br>&nbsp;<br><p><b>Primary Responsibilities</b></p><br><ul><li><p>Assess customer credit risk and assign credit limits within authority levels</p><br></li><li><p>Partner with sales teams and customers to mitigate credit risk exposure</p><br></li><li><p>Lead customer account reviews and resolve complex credit issues</p><br></li><li><p>Supervise collection activities and order hold resolution processes</p><br></li><li><p>Monitor aging accounts and ensure compliance with service level agreements</p><br></li><li><p>Escalate delinquency, insolvency, and high-risk account situations</p><br></li><li><p>Support monthly Credit and Accounts Receivable reporting activities</p><br></li><li><p>Coach and develop Credit Specialists, Analysts, and Supervisors<br>&nbsp;</p><br></li></ul><p><b>Minimum Requirements</b></p><br><ul><li><p>Bachelor's degree in business, Finance, Accounting, or related field</p><br></li><li><p>5–7 years of experience in credit, collections, finance, or commercial risk management</p><br></li><li><p>Proficiency in accounts receivable systems and Microsoft Office applications</p><br></li><li><p>Strong negotiation, analytical, and communication skills in English and Arabic</p><br></li><li><p>Authorization to work in the applicable location and ability to travel regionally (2–4 trips annually)<br>&nbsp;</p><br></li></ul><p><b>Preferred Requirements</b></p><br><ul><li><p>MBA or advanced degree in Finance or Business</p><br></li><li><p>Experience with SAP ERP systems</p><br></li><li><p>Professional credit certification (CICP, ICCE, or CGCE)</p><br></li><li><p>Experience leading credit, collection, or accounts receivable teams across multiple markets<br>&nbsp;</p><br></li></ul><br><p><span><i>H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.</i></span></p><br><p><span><i>H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.</i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Product Manager will join our <b>MEA &amp; India Nalco Water Product Line Management Team </b>to help our customers meet their goals, drive value delivery to differentiate Ecolab from our competition, and impact the achievement of our ambitious growth targets<b>. </b>The product manager will be responsible for the continuous development of several product linesto enable our customers to meet their operational &amp; sustainability goals and achieve profitable growth for Ecolab.<br><br><b>What will you do?</b><br><ul><li>Partner with one or more Nalco Water divisions to drive growth by collaborating on the Innovation projects and strategic growth bets.</li><li>Based on an understanding of our customer needs, continuously develop &amp; optimize a portfolio of water treatment products to enable sustainable and profitable growth aligned with divisional priorities/goals and an understanding of our customers’ needs.</li><li>Own a healthy offering with differentiated, cost competitive and regulatory compliant products to create customer value</li><li>Collaborate with global &amp; regional RD&amp;E and divisional marketing teams to develop and commercialize new offerings and to lead cross divisional innovation projects in the IMEA region to meet our financial targets.</li><li>Drive the improvement of the portfolio competitiveness through cost savings/avoidance projects with cross functional teams.</li><li>Support the sales teams with marketing materials such as a product compendium, product selection guides and corresponding training.</li><li>Own competitive intelligence and market analysis to identify market trends to meet unmet customer needs and to propose M&amp;As</li><li>Stay current on market standards, trends and practices and understand impact on Ecolab product line and business.</li></ul><br><b>What’s in it for you:&nbsp;</b><br><ul><li>Be part of a team managing a portfolio of 500+ products that generate $300M+ of sales across 5 divisions (Light, Heavy, Paper, Mining &amp; Downstream) in a dynamic &amp; high growth region</li><li>The opportunity to take on some of the world’s most meaningful challenges, helping customers with their water, food safety, health and climate goals.</li><li>The ability to make an impact and shape your career with a company that is passionate about growth.</li><li>The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</li><li>A flexible and autonomous work atmosphere.</li><li>An international company culture where safety is key and offers various possibilities for personal development and career growth.</li></ul><br><b>Minimum Qualifications:</b><br><ul><li>Education: Chemist, chemical engineer, or related engineering or science educations with a bachelor or master</li><li>8 years + experience in the water treatment industry.</li><li>Business-to-business marketing experience.</li><li>Ability to relate to influential people and complex organizational structures; strong interpersonal and relationship building skills.</li><li>Project Management skills.</li></ul><br><b>Preferred Qualifications:</b><br><ul><li>MBA, preferably in Marketing</li></ul><br><p><b>Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Learning and Development Manager role is an exciting opportunity to shape the future of talent development within our dynamic IT Services company. In this position, you will play a pivotal role in designing and implementing innovative learning programs that empower our employees to reach their full potential. We believe in fostering a culture of continuous learning, and as the Learning and Development Manager, you will be at the forefront of this initiative, driving engagement and enhancing overall employee satisfaction.</p><p>As a key member of our team, you will collaborate closely with various departments to identify training needs and develop tailored solutions that align with our organizational goals. Your expertise will not only contribute to the professional growth of individuals but also to the strategic objectives of the company. We are committed to providing our employees with the resources and support they need to advance their careers, and your leadership will be crucial in achieving this vision.</p><p>In addition to your role in program development, you will also have the opportunity to mentor and guide a team of training professionals. This collaborative environment encourages knowledge sharing and innovation, allowing you to lead by example and inspire others. We value your input and encourage you to bring your unique perspective to our learning initiatives, ensuring that they are relevant and impactful. Join us in creating a thriving workplace where every employee has the chance to grow and succeed.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement comprehensive learning and development programs that align with the company's strategic objectives, utilizing tools such as Learning Management Systems (LMS) to track progress and engagement.</li><li>Conduct regular training needs assessments to identify skill gaps within the organization, ensuring that all training initiatives are data-driven and targeted towards enhancing employee performance.</li><li>Collaborate with department heads to develop customized training solutions that address specific challenges and promote cross-functional collaboration among teams.</li><li>Evaluate the effectiveness of training programs through feedback and performance metrics, making necessary adjustments to improve content and delivery methods.</li><li>Manage and mentor a team of training specialists, fostering a culture of continuous improvement and professional development within the learning department.</li><li>Develop and maintain relationships with external training vendors and consultants to expand the range of learning opportunities available to employees.</li><li>Organize and facilitate workshops, seminars, and training sessions that promote employee engagement and skill enhancement, ensuring a positive learning environment.</li><li>Stay current with industry trends and best practices in learning and development, incorporating innovative approaches to enhance the training experience.</li><li>Prepare and present reports to senior management on the status and impact of learning initiatives, demonstrating the value of investment in employee development.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong project management skills to effectively oversee multiple training initiatives simultaneously.</li><li>Excellent communication abilities, essential for presenting ideas and collaborating with diverse teams.</li><li>Proficiency in Learning Management Systems (LMS) and other educational technology tools to facilitate training delivery.</li><li>Analytical skills to assess training needs and evaluate program effectiveness based on measurable outcomes.</li><li>Leadership capabilities to inspire and guide a team of training professionals towards achieving common goals.</li><li>Creativity in developing engaging training materials that cater to various learning styles and preferences.</li><li>Knowledge of adult learning principles to ensure training programs are relevant and impactful for all employees.</li></ul></div>

We are looking for an experienced and passionate Learning & Development Manager to lead the design, implementation, and continuous improvement of our learning and talent development initiatives. The ideal candidate will be responsible for driving employee growth through innovative learning solutions, competency-based development, coaching, assessment centers, and performance improvement programs. This role requires a strategic mindset, excellent facilitation and coaching skills, and the ability to partner with business leaders to build a high-performance learning culture.<br>Location: 6th of October, Cairo, Egypt Full On-site<br>Responsibilities Develop and implement Learning & Development programs aligned with business needs and organizational objectives. Conduct Training Needs Assessments (TNA) through collaboration with business managers, performance reviews, and competency gap analysis. Design, deliver, and continuously improve onboarding, technical, behavioral, leadership, and soft skills training programs. Manage the Learning Management System (LMS), digital learning platforms, e-learning content, and training records. Ensure all learning materials and programs follow adult learning principles and effective instructional design methodologies. Design, implement, and facilitate Assessment and Development Centers to evaluate employees for promotions, talent identification, succession planning, and career development using competency-based assessment methodologies. Provide one-on-one coaching and development support to employees and managers to enhance performance, leadership capabilities, and career growth. Deliver structured, competency-based feedback following assessments, development centers, coaching sessions, and talent reviews, ensuring clear and actionable development plans. Design, implement, and monitor Individual Development Plans (IDPs/PDPs) and Performance Improvement Plans (PIPs) in partnership with business leaders. Support managers in identifying high-potential employees and recommending appropriate learning and development solutions. Evaluate training effectiveness through participant feedback, assessments, performance improvement metrics, and business impact, providing regular reports and recommendations. Promote a culture of continuous learning, coaching, and employee development across the organization. Stay up to date with the latest learning methodologies, coaching techniques, assessment tools, and industry best practices to continuously enhance organizational capability.<br>Job Requirements Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or a related field.7+ years of experience in Learning & Development, Talent Development, or Organizational Development. Proven experience in designing and delivering learning programs for different organizational levels. Hands-on experience in conducting Assessment Centers and Development Centers using competency-based methodologies. Strong experience in executive and employee coaching, delivering constructive feedback, and facilitating development conversations. Proven experience in designing and managing Performance Improvement Plans (PIPs) and Individual/Personal Development Plans (IDPs/PDPs). Experience conducting Training Needs Assessments (TNA) and building competency frameworks. Excellent facilitation, presentation, and instructional design skills. Experience managing Learning Management Systems (LMS) and digital learning platforms. Strong analytical skills with the ability to measure learning effectiveness and ROI. Experience working closely with business leaders and cross-functional teams. Excellent stakeholder management, communication, and interpersonal skills. Experience in the BPO industry is a strong advantage. Fluent English (C1) is a must. Professional certifications such as SHRM, CIPD, ATD, ICF Coaching, or Train the Trainer are considered a plus.