Navigation Officer Jobs in Egypt
2735 Jobs Found
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<span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities <br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About Us<br><br>Tasaheel is one of Egypt’s leading SME institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Business Center Head will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients’ financial needs—including deposits, transactions, trade finance, and borrowing—while ensuring strong customer relationships, portfolio growth, and high team performance.<br><br>What You’ll Do<br><br>Lead, supervise, and mentor a team of SME officers to achieve business objectives.<br><br>Set clear performance targets for the team and ensure consistent achievement.<br><br>Support team members with training, coaching, and guidance to enhance skills and productivity.<br><br>Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention.<br><br>Build strong relationships with decision-makers within client organizations.<br><br>Handle escalated client concerns and ensure timely, professional resolution.<br><br>Identify and execute cross-selling and upselling opportunities across financial products.<br><br>Drive client acquisition strategies to expand the SME portfolio.<br><br>Ensure team compliance with customer service standards, policies, and procedures.<br><br>Monitor market trends and competitor activities to identify growth opportunities.<br><br>Collaborate with internal departments to ensure efficient and seamless customer service delivery.<br><br>What Makes You a Good Fit<br><br>Minimum 5 years of experience in banking with a focus on SME banking.<br><br>Proven team leadership/people management experience.<br><br>Successful completion of a credit course (mandatory).<br><br>Strong leadership, communication, and negotiation skills.<br><br>Demonstrated success in portfolio growth and client relationship management.<br><br>Ability to motivate and guide a team toward achieving ambitious targets.<br><br>Excellent problem-solving and decision-making skills.<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.
Job Summary:Plans, conducts operational, financial, and compliance audits to evaluate the effectiveness of internal controls. Determine compliance with selected policies, procedures and regulations. Perform special investigations as requested by the Bank’s Senior Management.<br>Job Responsibilities:Assess compliance with corporate governance & regulatory/legal frameworks Keep the team updated with all the new audit regulations & country laws. Develop, motivate and coach Internal Audit staff in line with succession & career planning requirements and optimize organizational structures. Resolve audit problems that occur and develop modifications to coverage and schedule. Carry out independent evaluations & appraisals. Conduct periodic training workshops to promote awareness of governance, risk management and internal controls. Determines the audit program implementation duration to be approved by the Internal Audit Director. Develop and implement fraud and unethical behavior prevention programs. Manage Missions executions according to the annual business plan & coaches the team members to ensure proper implementation according to bank procedures and CBE regulations. Drive annual risk assessment on the auditable areas in the bank in order to identify the risk volume and initiate the audit business plan accordingly Designing, implementing, testing, and modifying controls in specific organization systems, to provide assurance of operational and technical efficiency at the corporate level. Reviewing and discussing audit outcomes, findings & implications of issues and proposed corrective actions with officers & Managing closing remediated cases. Drive follow-up with the departments on the implementation of an agreed action plan. Coordinate with the CBE & External auditors to cover any findings. Assist in preparing and developing annual audit plan, charter and manuals. Prepare Final Audit Reports Review Reports from the Team Leader. Reviews periodic and non-periodic internal audit reports in order to be presented to top management. Reviews on the audit reports that have been conducted according to the risk level to be approved and implemented. Act as a replacement for the director in some or all of his responsibilities when required.<br>Job Qualifications:Bachelor’s degree in business administration, Economics, Finance, or a related field from reputable university. Minimum 12 years of Banking experience including 6 years of broad-based audit. Wide exposure to internal audit processes and practices High Leadership skills. Analytical and result oriented skills.
???? Real Estate Telesales Executive<br>Remote | Commission Only | Saudi Arabia<br>نبحث عن Real Estate Tele-sales Executive محترف للعمل عن بُعد بنظام العمولة فقط، للانضمام إلى فريق المبيعات العقارية.سيكون مسؤولًا عن التواصل مع عملاء محتملين مؤهلين (Qualified Leads) ومهتمين بالفعل بالمشروعات العقارية داخل المملكة العربية السعودية، والعمل على تحويل هذه الفرص إلى مبيعات فعلية من خلال التواصل الفعال، التفاوض، وبناء الثقة وإغلاق الصفقات.<br>???? المهام والمسؤوليات- التواصل هاتفيًا مع العملاء المحتملين المؤهلين والتعرف على احتياجاتهم العقارية.- شرح المشروعات والوحدات العقارية للعملاء بصورة واضحة واحترافية.- متابعة العملاء بشكل مستمر حتى اتخاذ قرار الشراء.- استخدام مهارات التفاوض والإقناع وتحويل الـ Leads إلى فرص بيع حقيقية.- إغلاق الصفقات (Closing) وتحقيق أعلى معدل تحويل ممكن من العملاء المؤهلين.- تحقيق أهداف المبيعات الشهرية Monthly Sales Targets.- إعداد ومتابعة تقارير المبيعات والصفقات والـ Leads عند الحاجة.- التنسيق مع فريق التسويق وإدارة المبيعات لضمان سرعة التعامل مع الـ Leads.- الالتزام بمعايير التواصل وخدمة العملاء وتمثيل الشركة بصورة احترافية.- متابعة الصفقة مع العميل حتى إتمام الإجراءات المطلوبة للبيع وفق آلية الشركة.<br>✅ المؤهلات والخبرات المطلوبة- خبرة لا تقل عن سنتين في المبيعات الهاتفية أو مبيعات الخدمات، ويفضل في المجال العقاري.- خبرة مثبتة في Closing وإتمام الصفقات.- إجادة التحدث باللهجة السعودية بطلاقة وبشكل طبيعي.- مهارات عالية في التواصل والإقناع والتفاوض.- شخصية لبقة، واثقة، وموجهة للنتائج.- إجادة استخدام أنظمة CRM مثل Hub Spot أو ما يماثلها.- توفر جهاز كمبيوتر مناسب للعمل.- توفر اتصال إنترنت مستقر وسماعة احترافية.<br>???? نظام العمل- Remote – العمل عن بُعد- Commission Only – عمولة فقط- يتم توفير Qualified Leads للموظف.- العمولة مرتبطة بالصفقات التي يتم إغلاقها وفق نظام الشركة.- لا يوجد راتب ثابت؛ لذلك نبحث عن شخص لديه عقلية Sales & Closing وقادر على تحقيق دخل مرتفع من خلال النتائج.<br>???? للتقديميرجى إرسال السيرة الذاتية الى : HR@fana.sa
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We are looking for a detail-oriented accountant to perform and coordinate accounting duties within our company. <br>Responsibilities<br><ul><li>Coordinating accounting functions and programs.</li><li>Preparing financial analyses and reports.</li><li>Preparing revenue projections and forecasting expenditure.</li><li>Assisting with preparing and monitoring budgets.</li><li>Maintaining and reconciling balance sheet and general ledger accounts.</li><li>Assisting with annual audit preparations.</li><li>Investigating and resolving audit findings, account discrepancies, and issues of noncompliance.</li><li>Preparing federal, state, local, and special tax returns.</li><li>Contributing to the development of new or amended accounting systems, programs, and procedures.</li><li>Performing other accounting duties and supporting junior staff as required or assigned.</li></ul><br>Requirements and skills:<br><ul><li>Bachelor's degree in accounting or finance required.</li><li>3+ years of accounting experience.</li><li>Working knowledge of tax laws and VAT.</li><li>Strong financial analysis skills.</li><li>Strong communication skills, both written and verbal.</li><li>Strong organizational and stress management skills.</li><li>Proficiency in Microsoft Office, particularly with Excel.</li><li>Ability to train and manage staff.</li><li>Ability to work with little to no supervision.</li><li>very Good English speaker </li></ul><br>Location: New Cairo<br> </div>
<p>مطلوب: مدير موارد بشرية استراتيجي (Strategic HR Manager)</p><p></p><p><strong>الهدف من الوظيفة:</strong></p><p>قيادة قطاع الموارد البشرية من منظور استراتيجي، وربط خطط التوظيف والأداء والتطوير بالأهداف التوسعية والتشغيلية بعيدة المدى للشركة.</p><p> </p><p><strong>أبرز المسؤوليات:</strong></p><p>صياغة وتنفيذ استراتيجية الـ HR بما يتوافق مع رؤية الإدارة العليا ومبادرات التغيير.</p><p>تصميم وتطوير أنظمة تقييم الأداء الحديثة (KPIs) ونظم الحوافز.</p><p>وضع خطط استباقية لتخطيط القوى العاملة وتأهيل الصف الثاني من القيادات (Succession Planning).</p><p>تطوير الهياكل التنظيمية والتوصيف الوظيفي لرفع الكفاءة التشغيلية.</p><p>إعداد موازنة الموارد البشرية وتحليل المؤشرات (HR Analytics) لدعم اتخاذ القرار.</p><p> </p><p><strong>الشروط والمؤهلات:</strong></p><p>بكالوريوس إدارة أعمال أو موارد بشرية (تفضّل شهادات MBA أو SPHR / SHRM).</p><p>خبرة لا تقل عن [10] سنه، منها 3 سنوات على الأقل في منصب قيادي/استراتيجي.</p><p>مهارات استثنائية في القيادة، التفكير التحليلي، والتواصل.</p><p>دراية تامة بقوانين العمل المحلية.</p>
BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>ROLE SUMMARYThe Retail Design Manager manages tenant design submissions and ensures compliance with Asset Management Business Unit’s design, brand, and regulatory standards. This role bridges creativity and functionality, helping tenants bring their concepts to life while maintaining Majid Al Futtaim’s overall architectural integrity, brand positioning, and customer experience quality.<br>ROLE PROFILEReview all tenant design drawings for compliance with mall guidelines and statutory codes. Provide feedback and coordinate revisions with tenants and design consultants. Maintain consistency in brand standards, finishes, and spatial layouts across the portfolio. Update and disseminate Majid Al Futtaim’s Retail Design Guidelines and Tenant Handbook. Work closely with Leasing and RDD to ensure smooth design-to-delivery transitions. Support site coordination and address design-related issues during construction. Introduce innovative design trends, materials, and sustainable practices. Build and maintain strong relationships with property teams: Leasing, Operations, Mall Management, Key Accounts, Marketing, PMBU/DBU counterparts, Mall Security.<br>REQUIREMENTSBachelor’s degree in Architecture or Interior Design.8–12 years in retail design and tenant coordination with experience within malls or mixed-use environments. Proven experience within malls or mixed-use environments. Strong communication and time management skills.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Company Description E3mel Business Academy is a leading Arabic training provider offering practical business and management programs for individuals and companies. The Academy collaborates with top Arab trainers to deliver applied learning experiences supported by accredited certificates. Its courses focus on developing real-world skills that help learners advance their careers and improve organizational performance. E3mel Business Academy operates with a recognized Tax Identification Number (468-688-672), reflecting its commitment to professional standards and reliable educational services.<br>Role Description The Tele Sales Representative for Education Courses – KSA Market is a full-time, on-site role based in Qesm El Maadi. The person in this role will contact potential and existing learners in the KSA market by phone, introduce academy programs, explain course benefits, and respond to questions to guide them toward suitable training options. Daily tasks include managing outbound and inbound calls, following up on leads, maintaining accurate records in the CRM system, and meeting or exceeding enrollment and sales targets. The representative will collaborate with the marketing and operations teams to align messaging, share feedback from learners, and support ongoing promotions and campaigns. The role also involves handling objections professionally, ensuring a positive customer experience, and adhering to company policies and ethical sales practices.<br>Qualifications<br> Strong tele sales and customer service skills, with the ability to build rapport and handle high call volumes in a professional manner. Experience in selling education or training services, preferably to the KSA market, with a track record of meeting sales or enrollment targets. Excellent communication skills in Arabic; good English proficiency is an advantage. Solid organizational and time-management abilities, including accurate data entry and use of CRM or similar sales tools. Understanding of basic sales techniques, negotiation, and objection handling, with a focus on ethical and consultative selling. Knowledge of business and management training topics is a plus, along with the ability to explain course content clearly to prospective learners. Comfort working on-site in Qesm El Maadi and collaborating with cross-functional teams in a fast-paced environment. Relevant diploma or bachelor’s degree in business, marketing, communications, or a related field is preferred.
Company Description i Qor is a global customer experience solutions provider and a portfolio company of Mill Point Capital, supporting leading brands across industries. With 45,000 employees in 10 countries, i Qor leverages three decades of expertise and AI-driven innovation to optimize performance across the customer lifecycle. Through its Grow, CXBPO, and infinity AiQ delivery pillars, the company offers scalable solutions that drive customer acquisition, engagement, and retention. Guided by advanced analytics and a people-first culture, i Qor transforms customer interactions into measurable business growth. Recognized as a Great Place to Work® and a leader in CX excellence, i Qor provides an environment where team members can develop and grow their careers.<br><br>Role Description <br><br>The Business Development Representative is a full-time, on-site role based in New Cairo. This role focuses on identifying and qualifying new business opportunities, generating leads, and supporting inside sales activities to grow i Qor’s client portfolio. Day-to-day responsibilities include prospecting through various channels, conducting outreach via phone, email, and social platforms, and scheduling meetings or presentations for senior sales team members. The representative will maintain accurate records in CRM systems, prepare basic proposals or presentations, and collaborate with cross-functional teams to ensure a smooth handoff of qualified opportunities. The role also involves meeting or exceeding activity and revenue targets, gathering market intelligence, and providing feedback to enhance sales strategies and customer acquisition efforts.<br><br>Qualifications<br>Demonstrated skills in Inside Sales and Lead Generation to identify, qualify, and nurture new business opportunities. Strong Sales and Business Development capabilities to build pipelines, support negotiations, and contribute to revenue growth. Excellent Communication skills, including clear verbal, written, and presentation abilities, with a customer-focused mindset. Relevant experience in B2B or service-based industries, ideally within customer experience, contact center, or technology sectors. Comfort working with CRM tools and basic sales analytics to track activities and results. Ability to work on-site in New Cairo, manage time effectively, and meet defined performance targets. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English is a MUST B2/C1
Outdoor Sales Executive – B2B Furniture Location: Obour City, Cairo, Egypt<br> About the Role The Picnic Factory is looking for a proactive and results-driven Outdoor Sales Executive to join our team. The role is focused on developing new B2B business opportunities, building strong client relationships, and driving sales of our furniture solutions to corporate and commercial clients. Key Responsibilities Identify and develop new B2B business opportunities. Prospect and acquire new clients through field visits, calls, networking, and direct outreach. Build and maintain strong, long-term relationships with corporate and commercial clients. Conduct regular field visits to potential and existing clients. Understand client requirements and recommend suitable furniture solutions. Present the company’s furniture products and solutions to clients. Prepare quotations and negotiate commercial offers. Follow up on leads, quotations, and sales opportunities through to closing. Maintain regular communication with existing clients and identify opportunities for repeat business. Achieve monthly sales targets and assigned KPIs. Maintain accurate records of client interactions, opportunities, quotations, and sales activities. Monitor market activity and identify potential new business opportunities. Requirements2–5 years of experience in Outdoor Sales, B2B Sales, Corporate Sales, or Project Sales. Previous experience in Furniture, Office Furniture, Commercial Furniture, Interior Design, Fit-out, or related industries is highly preferred. Proven ability to acquire new clients and generate business opportunities. Strong communication, negotiation, presentation, and closing skills. Ability to build and maintain long-term client relationships. Strong follow-up skills and commercial awareness. Target-oriented, proactive, and self-motivated. Comfortable working in a field-based sales environment. Bachelor’s degree is preferred. Car ownership and a valid driving license are highly preferred. What We’re Looking For We are looking for a business-oriented Sales Executive who can actively generate new opportunities, approach potential clients, conduct meetings and site visits, understand customer needs, and convert opportunities into successful sales. Candidates with an existing B2B client network in the furniture, corporate, commercial, or project sectors will be highly valued. If you are passionate about sales and looking to grow your career in the furniture industry, we’d love to hear from you.
Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers through scalable, nearshore solutions in customer support, digital sales, and back-office operations. The company combines top-tier talent, advanced AI technologies, and deep industry expertise across sectors such as healthcare, technology, education, and e-commerce. NEXperience focuses on delivering cost-effective, high-quality services, with potential cost reductions of up to 40% while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established industry leaders, NEXperience operates 24/7 from Egypt to support business growth and customer experience excellence. Role Description The French & English Customer Support Specialist is a full-time, on-site role based in Cairo, Egypt. In this position, the specialist will handle customer inquiries and issues in both French and English via phone, email, chat, and other support channels, ensuring timely and accurate responses. Responsibilities include diagnosing and resolving basic technical or account-related problems, escalating complex cases when necessary, and maintaining detailed records of interactions in CRM or ticketing systems. The specialist will monitor customer satisfaction, follow up on open cases, and collaborate with internal teams to improve processes and the overall customer experience. This role also involves adhering to quality, security, and data protection standards while representing NEXperience’s service culture in every interaction.<br>???? We Are Hiring: French & English Customer Support Specialists! Are you fluent in French and English? Join our growing team in El Rehab City! What You Will Do:Deliver exceptional customer support in French and English across multiple channels. Assist customers with inquiries, problem resolution, and service requests efficiently. Maintain high quality standards and professional communication at all times. What We Are Looking For:Fluency in both French and English (spoken and written). Strong communication and active listening skills. Experience in customer service or BPO is a plus. Ability to work on-site in El Rehab City. What We Offer:Attractive Salary Package (Base Salary + Performance Bonuses). Dynamic and supportive work environment. Career growth and development opportunities.
Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>Job Purpose:Handles general administrative activities in a department independently. Coordinates with staff to ensure timely documentation, task execution, and logistical support aligned with team needs.<br>Key Responsibilities:Manage internal communication flow, documentation, and meeting arrangements. Maintain updated records (physical and digital), registers, and logs. Track document submissions, reminders, and minor follow-ups. Assist in preparing agendas, notes, and summaries for team meetings. Coordinate with IT, HR, or other departments for routine staff or system needs. Process travel, stationery, or supply requests for team members. Maintain confidentiality of departmental records and data. Support compliance with departmental filing and archiving practices. Train or support new junior admin team members.<br>Values Alignment:Acts reliably and independently on routine matters. Communicates clearly and contributes positively to a smooth-functioning team.<br>Qualifications:<br>High school diploma or vocational certificate. Below 5 years of experience in administrative roles. Good proficiency in MS Office and standard filing practices.<br>Required Skills:<br>Excellent organizational and time-management skills. Strong verbal and written communication skills. High attention to detail and accuracy. Ability to manage multiple tasks and priorities. Professional attitude with strong interpersonal skills. Ability to maintain confidentiality and handle sensitive information. Problem-solving mindset with a proactive approach. Team player with the ability to work independently when required.<br>Equal Opportunity Statement: While we carefully review all applications, only candidates who meet the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.
Purpose: The Secretary will execute the administrative and document control functions of the Maintenance department, ensuring the smooth flow of contracts, invoice processing, and operational coordination for both on-campus facilities and off-campus housing.<br>Responsibilities:Document Control and Administrative Support: Maintain comprehensive filing systems for all departmental contracts, invoices, and official documentation Financial and Procurement Coordination: Facilitate the end-to-end processing of outsourced vendor invoices, ensuring timely receipt, review, and payment, verify the legality and currency of service provider contracts and prepare essential tax documentation to ensure compliance with financial controls Vendor Logistics and Access Management: Serve as the primary coordinator for vendor site access, managing work permits with Security Office for both on-campus and off-campus locations Administration and Staff Support: Support department supervisors in the administrative aspects of the human resources lifecycle, including tracking technician appraisal deadlines and maintaining scholarship matrices for staff families Operational Reporting and Data Compilation: Collect and compile technical data and operational statistics required for departmental performance tracking General Administrative Support: Perform other related duties as requested<br>Requirements:Education and Experience:University degree in a relevant field Minimum of 5 years of experience<br>Skills:Communication Skills: Good command of English, both spoken and written with excellent communication skills, both verbal and written, for interacting with internal and external stakeholders Technical Skills: Strong administrative and organizational skills, with attention to detail with proficiency in business computer software and office applications, e.g. MS Office, SAP, CMMS, or similar systems Interpersonal Skills: Ability to manage multiple tasks, prioritize work, and ensure timely completion with team-working skills and ability to coordinate with multiple departments and vendors <br>This position is open until September 1, 2026<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East, with a strong focus on customer-centric solutions. The organization specializes in consultative and customized services that address the unique business needs of each client, helping them focus on core operations and better serve their own customers. ETISAL International combines global coverage, cultural understanding, and industry best practices to deliver high value, distinct, and innovative outsourcing services. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously enhancing its management and operational standards. ETISAL also places strong emphasis on human capital, quality, and the use of state-of-the-art technologies to exceed client expectations. Role Description This full-time, on-site Customer Service Agent | Business Startups in Dubai role is based in Cairo, Egypt. The Customer Service Agent will support entrepreneurs and businesses looking to establish or grow their operations in Dubai by handling inbound and outbound customer interactions via phone, email, and digital channels. Daily tasks include responding to inquiries about business setup processes, services, and requirements, providing clear and accurate information, and guiding customers through documentation and procedural steps. The role involves maintaining up-to-date knowledge of relevant regulations and service offerings, documenting all interactions in CRM systems, and escalating complex cases to senior team members when needed. The Customer Service Agent is also expected to meet performance targets, uphold service quality standards, and collaborate with colleagues and supervisors to improve workflows and customer experience. Qualifications Strong customer service and communication skills, including active listening, clear verbal and written communication, and professional phone etiquette. Problem-solving and analytical abilities, with capacity to understand customer needs, interpret business setup requirements, and provide accurate guidance. Organizational and time management skills, including the ability to handle multiple inquiries, prioritize tasks, and maintain accurate records. Basic technical proficiency, including comfort with CRM systems, office productivity tools, and digital communication platforms. Ability to work in a fast-paced, target-driven environment while maintaining attention to detail and service quality. Background or interest in business, entrepreneurship, or government and regulatory
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in customized, consultative outsourcing solutions that address each client’s specific business needs and help them focus on their core operations. ETISAL International combines global coverage, cultural understanding, and industry best practices to deliver high-value, innovative services. The company places strong emphasis on service quality, human capital, and the use of state-of-the-art technologies. Its culture is built on transparency, flexibility, integrity, and a commitment to exceeding client expectations.<br>Role Description The English Customer Care Representative is a full-time, on-site role based in El Abasia El Qeblia. This role focuses on handling inbound and outbound customer interactions in English through phone, email, and chat, ensuring timely and accurate responses to inquiries, requests, and complaints. The representative will provide clear information about products and services, troubleshoot issues, and escalate complex cases as needed, while maintaining detailed records using internal systems and tools. Daily tasks include following established procedures, meeting performance and quality targets, and contributing to continuous improvement in customer experience. The role also involves collaborating with team members and supervisors to share feedback from customers and support a positive, service-oriented environment.<br>Qualifications<br> Demonstrated experience in Customer Service and Customer Support, with the ability to manage inquiries professionally and efficiently. Skills in maintaining and improving Customer Satisfaction and Customer Experience through empathetic communication and problem-solving. Previous work as Customer Service Representatives or in similar customer-facing roles is strongly preferred. Strong English communication skills (spoken and written), with clear, courteous, and structured language. Ability to work on-site in El Abasia El Qeblia on a full-time schedule, including potential shifts, weekends, or holidays as required. Proficiency in basic computer applications and CRM or contact center systems; ability to learn new tools quickly. High level of reliability, attention to detail, and resilience in a fast-paced contact center environment. Secondary education certificate or higher; prior BPO or call center experience is an advantage.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p><span>A lead electrical engineer </span></p><br><br>
Missions/Main Duties
<br><p>Supervise site electrical installation works for Section 1 of the high-speed railway project.</p><br><br><br><p>Monitor contractor performance, progress, workmanship, and compliance with approved documents.</p><br><br><br><p>Review electrical drawings, technical submissions, material approvals, and method statements.</p><br><br><br><p>Coordinate interfaces between electrical systems and other railway and infrastructure disciplines.</p><br><br><br><p>Support inspection, testing, commissioning, and handover activities.</p><br><br><br><p>Identify and resolve technical issues arising during construction.</p><br><br><br><p>Ensure compliance with project quality standards, specifications, and HSE requirements.</p><br><br><br><p>Prepare site reports, progress updates, non-conformance observations, and technical correspondence.</p><br><br><br><p>Attend coordination meetings with clients, contractors, consultants, and internal teams.</p><br><br><br><p>Contribute to schedule tracking and support mitigation actions for delays or site constraints.</p><br><br>
Profile/Skills
<br><p>Bachelor’s degree in <em>Electrical Engineering</em> or a related discipline.</p><br><br><br><p><em>8-10 years</em> of relevant professional experience in electrical site engineering.</p><br><br><br><p>Proven experience in <em>railway</em>, <em>metro</em>, <em>high-speed rail</em>, or major infrastructure projects is strongly preferred.</p><br><br><br><p>Experience with electrical systems such as power supply, substations, cable routing, earthing and bonding, lighting, low-voltage systems, and interface coordination is highly desirable.</p><br><br><br><p>Strong knowledge of construction supervision, inspection, testing, and commissioning processes.</p><br><br>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p><span>A lead electrical engineer </span></p><br><br>
Missions/Main Duties
<br><p>Supervise site electrical installation works for Section 1 of the high-speed railway project.</p><br><br><br><p>Monitor contractor performance, progress, workmanship, and compliance with approved documents.</p><br><br><br><p>Review electrical drawings, technical submissions, material approvals, and method statements.</p><br><br><br><p>Coordinate interfaces between electrical systems and other railway and infrastructure disciplines.</p><br><br><br><p>Support inspection, testing, commissioning, and handover activities.</p><br><br><br><p>Identify and resolve technical issues arising during construction.</p><br><br><br><p>Ensure compliance with project quality standards, specifications, and HSE requirements.</p><br><br><br><p>Prepare site reports, progress updates, non-conformance observations, and technical correspondence.</p><br><br><br><p>Attend coordination meetings with clients, contractors, consultants, and internal teams.</p><br><br><br><p>Contribute to schedule tracking and support mitigation actions for delays or site constraints.</p><br><br>
Profile/Skills
<br><p>Bachelor’s degree in <em>Electrical Engineering</em> or a related discipline.</p><br><br><br><p><em>8-10 years</em> of relevant professional experience in electrical site engineering.</p><br><br><br><p>Proven experience in <em>railway</em>, <em>metro</em>, <em>high-speed rail</em>, or major infrastructure projects is strongly preferred.</p><br><br><br><p>Experience with electrical systems such as power supply, substations, cable routing, earthing and bonding, lighting, low-voltage systems, and interface coordination is highly desirable.</p><br><br><br><p>Strong knowledge of construction supervision, inspection, testing, and commissioning processes.</p><br><br>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<p><h4>Unternehmensbeschreibung</h4>
<p>Gründe für Accor zu arbeiten?</p>
<p>Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen dich so, wie du bist und bei uns findest du einen Beruf und eine Marke, die zu deiner Persönlichkeit passen.</p>
<p>Wir unterstützen dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass deine Arbeit einen Sinn in deinem Leben hat und dass du auf deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.</p>
<p>Bei Accor kannst du jedes Kapitel deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern.</p>
<p>Tu das, was du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS</p>
<h4>Stellenbeschreibung</h4>
<p>Host / Guest Relations Manager</p>
<p>Mit Ihnen startet eine ausserordentliche Gasterfahrung. Als Guest Relations Manager sorgen Sie für ein herzliches Willkommensgefühl für unsere Gäste, sobald sie ankommen.</p>
<h4>Was wir bieten:</h4>
<ul>
<li>Mitarbeiterkarte für vergünstigte Tarife in Accor weltweit</li>
<li>Sie erhalten Zugang zu unserem Trainingsangebot über unsere Accor Akademien und haben die Möglichkeit, Qualifikationen während der Arbeitszeit zu erlangen.</li>
<li>Sie haben die Möglichkeit, Ihr Talent zu entwickeln, sowohl innerhalb Ihres Hotels, als auch auf der ganzen Welt</li>
<li>Sie haben die Möglichkeit, im Rahmen unserer Corporate Social Responsibility Aktivitäten, wie Planet 21, einen Beitrag zu leisten</li>
</ul>
<h4>Was Sie erwartet:</h4>
<ul>
<li>Sie bieten stets eine professionelle und freundliche Begrüßung und sorgen für einen engagierten Service</li>
<li>Sie unterstützen unsere Gäste mit hilfreichen Auskünften und Informationen zur Speisekarte</li>
<li>Sie befolgen Richtlinien, Verfahren und Servicestandards für die einzelnen Outlets</li>
<li>Sie halten sämtliche Sicherheits- und Hygienerichtlinien im Umgang mit Speisen und Getränken ein</li>
</ul>
<h4>Qualifikationen</h4>
<h4>Was Sie mitbringen:</h4>
<ul>
<li>Sie haben die Gastbedürfnisse im Fokus, Sie bleiben stets ruhig und zuvorkommend</li>
<li>Sie verfügen über starke zwischenmenschliche Fähigkeiten und haben immer eine Lösung für aufkommende Probleme parat</li>
<li>Sie arbeiten auch unter Druck in einer schnelllebigen Umgebung sehr gut</li>
<li>Sie arbeiten gern gemeinsam als Teil eines Teams</li>
</ul>
<h4>Zusätzliche Informationen</h4>
<h4>Ihr Team und Arbeitsumfeld:</h4>
<p>Das Team, das Hotel und der Arbeitsplatz spiegeln eine offene und unterstützende Kultur wider.</p>
<p>Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z. B. Arbeitserlaubnis.</p>
<h4>Unser Engagement für Diversity & Inclusion:</h4>
<p>Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<ul>
<li>Handling strategic online initiatives</li>
<li>Leading marketing campaigns from the idea stage through to their execution and implementation</li>
<li>Monitoring and evaluating online media campaigns to keep them fresh and effective</li>
<li>Negotiating advertising contracts</li>
<li>Working with other department heads and teams to discuss plans and marketing strategies</li>
<li>Collaborating with finance team to set and stay within budget</li>
<li>Staying current with emerging opportunities in the digital marketing world</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in marketing or related field required</li>
<li>Two or more years of experience in digital marketing and advertising</li>
<li>Well-versed in the use of social media as a marketing tool</li>
<li>Understands website metrics and best practices</li>
<li>Experience with search engine optimization, lead generation, and email marketing</li>
<li>Able to work with colleagues at all levels to develop marketing goals and evaluate results</li>
<li>Good at problem-solving and communication</li>
<li>Strong writing skills</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b><br>Job Description:<br><b>We are the business behind the world's brands.</b> <br>We are the business behind the world's brands. At Ingram Micro, we're redefining distribution and reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing! <br>Our Finance Team is an integral part of our business - our front liners and superheroes, the backbone to our business. You will indeed enjoy the team spirit and oneness among this brilliant team. We are looking for a passionate, creative, pro-active AP Accountant who is result-driven, self-organized, and motivated. We want someone who can prioritize, multi-task, and meet deadlines. <br>We are looking for a passionate, creative, proactive<b> Accountant</b> who is a result-driven, self-organized, and motivated person. We want someone who can prioritize, multitask, and meet deadlines, <br><b>What you'll do:</b> <br><ul><li>Maintain and review the general ledger, ensuring all transactions (accruals, prepayments, intercompany, depreciation) are correctly recorded.</li><li>Retrieve bank statements and systematically match internal accounting records against bank transactions and post adjusting journal entries in the accounting software to account for bank fees, interest, and errors.</li></ul><ul><li>Support the month-end and year-end close processes, delivering timely and accurate financial statements.</li></ul><ul><li>Perform/oversee complex balance sheet reconciliations and manage relationships with internal and external auditors.</li></ul><br><b>What you bring to the role:</b> <br><ul><li>Bachelor's degree in finance, Commerce, or related field. </li></ul><ul><li>2:4 years of experience in GL up to finalization of accounts role. </li></ul><ul><li>Fluent in spoken and written English. </li></ul><br>We welcome applications from all qualified candidates and are committed to creating a workplace where everyone can grow and succeed. We especially encourage people with disabilities who hold a valid medical certification ID issued by the Ministry of Social Solidarity to apply.<br>Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together. <br>#LI-NS1<br> </div>