Navigation Officer Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities</p><p>Execute sales activities to promote Money Fellows products and services, ensuring achievement of assigned targets.</p><p>Support the expansion of the agent and merchant network by identifying and onboarding new business opportunities within assigned areas.</p><p>Build and maintain strong relationships with agents, merchants, and customers to ensure engagement and service quality.</p><p>Conduct regular market visits and ensure proper coverage of assigned territories and outlets.</p><p>Drive customer onboarding, product activation, and usage growth across the distribution network.</p><p>Provide timely market insights, competitor feedback, and sales performance updates to management.</p><p>Ensure agents and merchants operate in line with company policies, operational standards, and brand guidelines.</p><p>We are looking for Sales Distribution Executives in the following locations:</p><p>&nbsp;Fayoum&nbsp;</p><p>&nbsp;Beni Suef&nbsp;</p><p>&nbsp;Minya&nbsp;</p><p>&nbsp;Assiut&nbsp;</p><p>&nbsp;Sohag&nbsp;</p><p>&nbsp;Qena&nbsp;</p><p>&nbsp;Luxor&nbsp;</p><p>&nbsp;Red Sea&nbsp;</p><p>&nbsp;Aswan&nbsp;</p><p>Key Qualifications</p><p>Moderate experience (2–4 years) in sales, distribution, or field operations, preferably within fintech, telecom, or financial services.</p><p>Good understanding of sales techniques, customer acquisition, and distribution channels.</p><p>Ability to achieve sales targets and manage field activities effectively.</p><p>Good communication and relationship-building skills.</p><p>Basic analytical and reporting capabilities.</p><p>Ability to work in dynamic, target-driven environments.</p><p>Good proficiency in MS Office tools.</p><p><br></p><p>Benefits</p><p>We care about your well-being from day one, whether you’re a candidate or a team member, by actively fostering a culture of psychological safety where you feel respected, heard, and supported.</p><p><br></p><p>Mental Well-being: We prioritize your mental health through open-door policies, skip-level meetings, and thoughtfully designed workspaces that encourage trust and transparency.</p><p>&nbsp;Physical Health: Stay active and energized with a gym allowance, healthy office snacks, and monthly consultations with a nutritionist.</p><p>&nbsp;Social Wellness: Build meaningful connections through team-building activities, engaging town halls, and collaborative workspaces that inspire innovation.</p><p>&nbsp;Financial Empowerment: Enjoy competitive salaries, pension plans, and exclusive employee discounts on our Circles to support your financial stability.</p><p>&nbsp;Growth Opportunities: Grow your career through workshops, internal mobility programs, and opportunities for learning and advancement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Moderate experience (2 4 years) in sales, distribution, or field operations, preferably within fintech, telecom, or financial services. Good understanding of sales techniques, customer acquisition, and distribution channels. Ability to achieve sales targets and manage field activities effectively. Good communication and relationship-building skills. Basic analytical and reporting capabilities. Ability to work in dynamic, target-driven environments. Good proficiency in MS Office tools.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Us:&nbsp;</u></strong></p><br><p>Sutherland is looking for a highly motivated and passionate individual to join us as IT Specialist for out IT team. If you are seeking for new career opportunities and you are confident that you have what the skills and experience required, we want to work with you!</p><br><br>Job Description<br><p><u><strong>About the Role&nbsp;</strong></u></p><br><p>We’re searching for a friendly, energetic IT Help Desk intern to join us at our Cairo location. Here, you’ll be the go-to person for teammates dealing with daily tech hiccups—fixing issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support as your first step, we want to hear from you.</p><br><p><u><strong>What you will do (responsibilities)</strong></u></p><br><ul><li>You'll be the main tech person on the floor. Fix daily hardware and software problems on computers, phones, and printers.</li><li>When remote fixes don't work, you jump in to help people face-to-face. Your job is to keep things running smoothly and try to close tickets the same day.</li><li>You'll also set up machines, get new hires online with the right access, and run basic network cables.</li><li>If there are system upgrades or we have unexpected outages, you'll work with the global network and engineering teams. You'll help them find problems on-site.</li><li>Keep a good record of all our tech gear and hardware. Make sure everything follows our security rules and company guidelines for keeping info safe.</li></ul><br>Qualifications<br><ul><li>We're looking for someone with 0-2 years in IT help desk or tech support. Fresh grads with an internship and solid tech background are totally welcome.</li><li>A degree in Computer Science, IT, or something similar works, but honestly, hands-on experience and a knack for fixing computers counts too.</li><li>You should know Windows OS, Active Directory, and basic networking stuff&nbsp; cables, routers, IP addresses. Certifications like CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a real willingness to learn on the job is even better.</li><li>Good English and Arabic communication is key; you need to explain tech issues to people who don't know tech.</li><li>A positive attitude and staying calm under pressure are important, plus being a team player with integrity.</li><li>&nbsp;You'll also need to be okay with rotating shifts, including weekends, because our site runs 24/7.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

Creator Manager<br>???? **مكان العمل:** مدينة نصر – القاهرة (من مقر الشركة)???? **نوع الوظيفة:** دوام كامل<br>---<br># من نحن<br>**Gunners** هي **Creator Growth Company** متخصصة في **استقطاب، وإدارة، وتطوير صناع المحتوى والمواهب الرقمية**.<br>نعمل مع:<br>* صناع البث المباشر (Tik Tok LIVE Creators)* صناع محتوى الفيديو* مبدعي UGC* الفنانين والمؤثرين* الاستريمرز والمواهب الرقمية<br>ونساعدهم على بناء مسيرة مهنية ناجحة من خلال التدريب، والإدارة، والتطوير، وتحسين الأداء، وبناء العلامة الشخصية، وربطهم بفرص النمو والتعاون مع العلامات التجارية.<br>---<br># من سينجح في هذا الدور؟<br>هذه الوظيفة مناسبة لمن يستمتع بالعمل مع الأشخاص، ويحب التدريب، والمتابعة، وحل المشكلات، ومساعدة صناع المحتوى على تحقيق النجاح.<br>---<br># المسؤوليات<br>* استقبال صناع المحتوى الجدد بعد انضمامهم إلى Gunners.* تنفيذ وإدارة عملية **Onboarding** وتعريف المبدعين بأنظمة الشركة وسياساتها.* تقديم برنامج تدريبي للمبدعين مباشرة بعد انتهاء الـ **Onboarding** لضمان فهمهم الكامل لآليات العمل وأفضل الممارسات في البث المباشر وصناعة المحتوى.* تدريب وتطوير صناع المحتوى بشكل مستمر ومساعدتهم على تحسين أدائهم.* تنفيذ وإدارة عمليات صناع المحتوى الخاصة بالبث المباشر، بما يشمل الحملات، والعروض الترويجية، والفعاليات، ومبادرات النمو.* تحسين أداء صناع المحتوى من خلال تقديم ملاحظات وتوجيهات مستمرة حول التفاعل مع الجمهور، والحضور أمام الكاميرا، وجودة المحتوى، واستراتيجيات الاحتفاظ بالمشاهدين.* متابعة الأداء اليومي والشهري وتحقيق مؤشرات الأداء (KPIs).* تحليل أداء صناع المحتوى ووضع خطط تطوير فردية لكل Creator.* حل المشكلات التي تواجه صناع المحتوى والتنسيق مع الإدارات المختلفة لحلها.* تسجيل وتحديث بيانات صناع المحتوى.* متابعة مشاركة صناع المحتوى في فعاليات Tik Tok، وفعاليات الشركة، والمسابقات، والحملات المختلفة.* إعداد التقارير الدورية الخاصة بالأداء ورفعها للإدارة.<br>> **ملاحظة:** استقطاب صناع المحتوى ليس من المهام الأساسية لهذه الوظيفة، ولكن في حال استقطاب أي Creator جديد، يحصل الموظف على مكافآت وعمولات إضافية.<br>---<br># المؤهلات<br>يفضل وجود خبرة في أحد المجالات التالية:<br>* Creator Management* Customer Success* Account Management* Community Management* Client Success* Social Media* Customer Support<br>كما نبحث عن شخص يمتلك:<br>* مهارات تواصل ممتازة.* شخصية قيادية وتجيد بناء العلاقات.* مهارات تدريب وتطوير الآخرين.* قدرة عالية على التنظيم والمتابعة.* مهارة في حل المشكلات واتخاذ القرار.* القدرة على إدارة أكثر من Creator في الوقت نفسه.* شغف بصناعة المحتوى وTik Tok.* مستوى جيد في اللغة الإنجليزية.<br>---<br># لماذا تنضم إلى Gunners؟<br>* راتب ثابت تنافسي.* عمولات شهرية على الأداء.* مكافآت إضافية عند استقطاب صناع محتوى جدد.* تدريب مستمر من خلال **Gunners Creator Academy**.* مسار وظيفي واضح وفرص حقيقية للترقي.* إمكانية الترقية إلى **Senior Creator Manager** ثم **Team Leader**.* بيئة عمل احترافية وسريعة النمو.* فرصة للمشاركة في بناء قصص نجاح حقيقية لصناع المحتوى.<br>---<br> Creator Manager<br>???? **Location:** Nasr City, Cairo (On-site)???? **Employment Type:** Full-time<br>---<br># About Gunners<br>**Gunners** is a **Creator Growth Company** specializing in recruiting, managing, and developing content creators and digital talent.<br>We work with Tik Tok LIVE creators, video creators, UGC creators, artists, influencers, and streamers, helping them build successful careers through coaching, management, development, and growth opportunities.<br>---<br># Who Will Succeed in This Role?<br>This role is ideal for someone who enjoys working with people, coaching creators, solving problems, and helping others achieve long-term success.<br>---<br># Responsibilities<br>* Welcome newly joined creators and manage the onboarding process.* Conduct a structured onboarding program to introduce creators to Gunners' systems, workflows, and policies.* Deliver a structured training program immediately after onboarding to ensure creators understand company processes, LIVE streaming best practices, and content development standards.* Continuously coach and develop creators to improve their overall performance.* Manage creators' LIVE streaming operations, including campaigns, promotional activities, company events, and growth initiatives.* Improve creators' performance by providing regular feedback on audience engagement, on-camera presence, content quality, and audience retention strategies.* Monitor creators' daily and monthly KPIs.* Analyze creators' performance and build personalized improvement plans.* Resolve creators' issues and coordinate with internal teams when needed.* Coordinate creators' participation in Tik Tok events, company campaigns, competitions, and internal activities.* Prepare regular performance reports for management.<br>> **Note:** Recruiting creators is **not** a primary responsibility of this role. However, any creator successfully referred by the Creator Manager will be rewarded through an additional bonus and commission program.<br>---<br># Requirements<br>Experience in one or more of the following fields is preferred:<br>* Creator Management* Customer Success* Account Management* Community Management* Client Success* Social Media* Customer Support<br>We're looking for someone with:<br>* Excellent communication and relationship-building skills.* Strong coaching and mentoring abilities.* Excellent organizational and follow-up skills.* Strong problem-solving skills.* The ability to manage multiple creators simultaneously.* Passion for Tik Tok and the Creator Economy.* Experience using spreadsheets.* Good English communication skills.<br>---<br># Why Join Gunners?<br>* Competitive fixed salary.* Monthly performance-based commission.* Additional bonuses for successful creator referrals.* Continuous training through **Gunners Creator Academy**.* Clear career growth opportunities.* Promotion path to **Senior Creator Manager** and **Team Leader**.* Professional and fast-growing work environment.* The opportunity to build real success stories with content creators.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversee all front office operations, including check-in, check-out, and guest services, ensuring smooth and efficient workflows. Manage and supervise the front office team, including receptionists, concierge, and bell staff. Train and develop front office staff to uphold Swiss tel s luxury service standards. Monitor guest satisfaction by addressing feedback, resolving complaints, and ensuring exceptional service delivery. Coordinate with other departments, such as housekeeping and maintenance, to meet guest needs. Maintain accurate records of guest accounts, room availability, and reservations. Ensure compliance with Swiss tel policies and procedures in all front office operations. Develop and implement strategies to enhance guest experiences and operational efficiency. Prepare and manage the front office budget, ensuring cost control without compromising service quality. Conduct daily briefings and meetings to update staff on operational goals and guest arrivals. Monitor and manage room allocations, upgrades, and VIP guest arrangements. Handle emergencies or unexpected situations involving guests or operations professionally. Oversee the implementation of technology and software used in front office operations. Ensure proper handling of cash, credit card transactions, and billing processes. Analyze and report key performance metrics for the front office to senior management. Foster a welcoming and inclusive atmosphere for both guests and employees. Collaborate with the sales and marketing team to manage group bookings and promotional offers. Monitor and maintain lobby cleanliness and ambiance, aligning with Swiss tel s luxury image. Act as a role model for exceptional guest service and professional conduct. Stay updated on industry trends and recommend improvements for front office operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: 4-year bachelor’s degree</p><p>Experience: At least 5 years of related work experience following theoretical education.</p><p>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</p><p>Courses and Training: Prior attendance in seminars and trainings in the related.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests’</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. </i> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Has full awareness, manages, and supervises all tasks of his/her staff. Directs work assignments of non-supervisory personnel. Informs other operating departments of matters related to Butler operations. Ensures all communication is carried clearly amongst the team. Receives, records, and distributes various reports via the Opera system. Receives, records, and always transmits guest requests and preferences accurately to the team. Maintains and update administrative data s. Maintains key control and track sheet. Ensures that the pre-arrival preparation is under control and report them to Assist. Head Butler / Head Butler. Ensures smooth handover of daily activities to next shift. Appraise appearance, discipline, and efficiency of all staff under direct supervision. Maintains working area and equipment in a proper state of cleanliness and repair. Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests. Handle guest complaints: delegates immediately and reports to Head Butler / Assistant Head Butler. Meticulously follow consumptions of guest supplies. Designates department trainer, proactively identifies training needs and schedules consistent trainings in multi-aspect that builds Butlers confidence. Monitors performances and provides timely feedback for improvements. Intuitively anticipates through observation and interactions guests needs and wants and orchestrates special occasions and celebrations. Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests requests. Performs related duties and special projects assigned. Ensures repeat guests are met and greeted by Butlers daily and profiles are updated. Ensures long-staying, special attention, occasion celebrating guests are taken care of exclusively by Butlers, paying particular attention to their needs and requests. Fully understands the responsibility of providing the promised service to be given, even it means running a pantry for the needed period / crunch times. Fully understands that the Butler position and the whole department constantly renews and develops itself to make sure to keep up with the trends in hospitality industry. Has an awareness of all positions in the Butler service dept. including their job functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous customer related experience an asset Must possess outstanding guest services skills and sophisticated verbal and communication skills Computer literate in Microsoft Window applications an asset Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times</p><p></p></section>

Role Objectives:<br>The OD & Talent Management Senior Manager will lead the design, implementation, and continuous improvement of Breadfast’s Organization Development and Talent Management agenda, ensuring the organization has the right structures, capabilities, performance practices, and talent strategies to support business growth. The role will connect business strategy with people strategy, translating organizational needs into scalable talent solutions across Performance Management, learning & Development, and Organization design. The role will also ensure strong integration between talent processes, career growth, succession, organizational effectiveness, and employee experience.<br>Roles & Responsibilities:<br>1. Talent Management Strategy & Governance Develop and execute the annual OD & Talent Management roadmap aligned with business priorities. Establish governance, standards, and frameworks for talent management across Breadfast. Ensure consistency and scalability of talent practices across BUs and functions. Partner closely with P&C Business Partners and business leaders to identify organizational and talent priorities. Provide talent insights and recommendations to leadership based on organizational data and trends.2. Performance Management Own the overall Performance Management framework and lifecycle, including check-ins, reviews, calibration, and development planning. Continuously improve the performance management system and employee/manager experience. Ensure effective linkage between performance, KPIs/OKRs, rewards, talent reviews, and development. Partner with Total Rewards on the performance-related elements of bonus and reward programs. Provide insights on performance trends and organizational gaps. Build manager capability around effective performance conversations, feedback, and performance improvement.3. Talent Reviews & Succession Planning Lead the design and implementation of annual and semi-annual talent reviews. Establish talent identification and segmentation frameworks, including critical talent and high-potential populations. Develop and maintain succession planning for critical roles. Identify talent risks, capability gaps, and key-person dependencies. Partner with business leaders to create targeted development and retention plans for critical talent. Track talent movement, readiness, and development progress.4. Learning & Development Set the strategic direction for the Learning & Development agenda. Ensure learning priorities are driven by business needs, competency gaps, performance insights, and future capability requirements. Oversee leadership development, functional/technical capability building, career development, onboarding-related capability programs, and talent development initiatives. Establish career development frameworks and clear growth pathways across relevant populations. Partner with business and functional leaders to develop critical capabilities required for future growth. Measure learning effectiveness and business impact rather than focusing only on training activity.5. Organization Development Lead OD initiatives that improve organizational effectiveness, structure, accountability, and ways of working. Partner with leadership on organization structure design, role clarity, spans & layers, and organizational effectiveness. Govern the company structure and ensure alignment between organizational design, roles, and business requirements. Lead or oversee organization-wide OD projects, including restructuring and transformation initiatives. Support the development and governance of job profiles, role architecture, and organizational frameworks. Use organizational data and insights to identify opportunities for improving effectiveness and productivity.6. Competency & Career Frameworks Own and continuously evolve Breadfast’s competency framework and its application across talent processes. Ensure competencies are integrated into performance, development, career progression, and talent reviews. Build clear career pathways and progression frameworks for key populations. Partner with business leaders to identify critical technical, functional, and leadership capabilities.7. Talent Analytics & Insights Establish meaningful Talent & OD dashboards and KPIs to measure effectiveness. Analyze performance, talent, succession, capability, retention, and organizational trends. Translate people data into actionable recommendations for leadership. Track the effectiveness and ROI of major talent and OD initiatives. Provide regular talent insights to the Head of Talent & People Experience and senior leadership.8. Team Leadership Lead, coach, and develop the OD & Talent Management team. Set clear objectives, priorities, and performance expectations for the team. Ensure effective collaboration between team members and other P&C COEs and PBPs. Build internal expertise and scalable processes rather than relying solely on external solutions.9. Stakeholder Management Act as a strategic OD & Talent partner to senior leaders, P&C leadership, and P&C Business Partners. Work closely with Total Rewards, Talent Acquisition, People Operations, and Employee Experience to ensure integrated people practices. Influence senior stakeholders and drive adoption of talent programs across the organization. Communicate complex talent concepts in a simple, practical, and business-oriented manner.<br>Required Education, Knowledge, And Skills:<br>Bachelor’s degree in Business Administration, Psychology, or a related field.8–12+ years of relevant experience in HR, Talent Management, OD, Performance Management, or related areas, depending on level. Strong experience in designing and implementing talent management frameworks in a complex or fast-growing organization. Proven experience leading Performance Management and Talent Review processes. Strong Organization Development and organizational design experience. Experience managing teams and cross-functional projects. Experience working with senior stakeholders and business leadership. Strong understanding of talent analytics and HR systems. Experience in a high-growth, FMCG, retail, e-commerce, manufacturing, or similarly complex environment is preferred.

Department: Data Insights & Automation, Digital & Technology Platform Services. Location: Cairo, Egypt.<br>We are looking for a highly skilled SAP ABAP Developer with hands-on knowledge in Specific ABAP technologies with consolidation to join our team in Coca-Cola Hellenic Digital & Technology Platform Services (DTPS) and be part of the Data Governance team. The successful candidate will be responsible for designing and developing SAP MDG/ABAP-based solutions that align with our organization's Data Governance needs. The SAP ABAP Developer will collaborate closely with cross-functional teams, including Product Configuration Leads, MDM Product Managers, delivery managers/scrum masters, and architects, to ensure that the solutions meet business requirements and are scalable, secure, efficient, and reliable.<br>YOUR KEY RESPONSIBILITIES: • Technical Development:o Develop, modify, and enhance standard and custom SAP solutions using ABAP programming language, including workflows, interfaces, conversions, reports, enhancements, BADIs and forms (RICEF).o Ability to understand SAP modules with business scenarios and perform ABAP development to fulfill requirements.o Write efficient, well-documented, and maintainable code that meets organizational, SAP ABAP best practices. Needs to be a self-starter and able to work independently following Corning established coding guidelines.o Collaborate with product configuration leads/functional consultants and business stakeholders to translate business requirements into technical specifications and implement solutions that integrate seamlessly with existing SAP modules.• Problem Solving and Debugging:o Identify, analyze, and resolve technical issues within SAP and other integrated systems, including debugging existing programs and performing root cause analysis for system errors or inefficiencies.o Provide timely and effective support to resolve user-reported issues and implement enhancements as needed.• Documentation and Testing:o Create and maintain technical documentation for all developments, ensuring that coding standards, naming conventions, and documentation practices are consistently followed.o Participate in and support unit testing, integration testing, and user acceptance testing (UAT) to ensure that developments meet the specified requirements and are free from defects.• Collaboration and Communication:o Work closely with cross-functional teams, including SAP product configuration leads, business analysts, delivery managers/scrum masters, and other IT professionals, to deliver projects on time and within scope.o Effectively communicate technical concepts and solutions to non-technical stakeholders, ensuring alignment with business objectives.• Continuous Improvement:o Stay updated with the latest tools, and methodologies, including SAP MDG, S/4HANA, ABAP on HANA, and SAP Fiori.o Proactively suggest and implement improvements to existing SAP solutions to enhance performance, scalability, and user experience.<br>ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's degree in Information Technology, Computer Science, or related field.• 4+ years of IT Experience in SAP Development Experience on S/4, MDG, Fiori, ABAP, Workflow, BRF+ Rules, BADI’s / OO ABAP.• Proven knowledge in writing, debugging, and optimizing ABAP code.• Very good knowledge in Webservices (SOAP and REST)• Experience in Defining Replication model (inbound/outbound) & BADI usage for SOA services and SOA manger Configurations.• Very good knowledge with ABAP Test Cockpit (ATC).• Experience of agile frameworks such as SAFe, Scrum is beneficial• Experience with work management tools such as Azure Dev Ops, Jira, SNOW is a plus• Strong quality-based ethic including deployment practices.• Ability to analyze and critically assess problems.• Ability to see the big picture as well as paying attention to the smallest detail.• Proven ability to work in a multi-cultural environment• Excellent problem solving and analytical skills• Desired experience of IT services in complex multinational environments• Holder of relevant certifications for SAP ABAP, Hana is desirable• Experience in working with multinational distributed virtual teams is considered benefit• Excellent problem-solving and debugging skills.• Excellent spoken and written English• Communication, organizational and analytical skills<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Senior UI/UX Designer to drive end-to-end product design for impactful digital solutions across web and mobile platforms. This role focuses on creating intuitive, user-centred experiences that solve real user problems while meeting business objectives. The individual will work closely with product managers, developers, and fellow designers, owning the design journey from concept through to launch in an agile delivery environment.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end design process from discovery through to delivery for assigned initiatives.</li> <li>Own and evolve user flows, wireframes, prototypes, and high-fidelity interface designs.</li> <li>Define, maintain, and contribute to design systems, component libraries, and style guides.</li> <li>Advocate for usability, accessibility, and inclusive design standards across all products.</li> <li>Collaborate with cross-functional teams to ensure design feasibility, quality, and consistency.</li> <li>Conduct and support user research and usability testing to validate design decisions.</li> <li>Make evidence-based design decisions informed by research, data, and industry best practices.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced UI/UX or product designer with a strong track record of delivering end-to-end digital product designs in agile environments.</li> <li>Highly proficient in Figma, including advanced use of components, auto-layout, variables, tokens, and collaborative workflows.</li> <li>Confident in designing responsive experiences across multiple devices and platforms.</li> <li>Knowledgeable in UX principles, accessibility standards, and modern design best practices.</li> <li>Skilled at translating complex requirements into simple, intuitive user experiences.</li> <li>A clear communicator who can present and explain design decisions to diverse stakeholders.</li> <li>Holds a bachelor’s degree in product design, computer engineering, computer science, or a related field, or has equivalent practical experience.</li> <li>Brings a portfolio that demonstrates impactful, user-centred design outcomes.</li> <li>Excellent English level.</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience designing AI-driven products or integrating AI into design workflows.</li> <li>Hands-on experience with scalable design systems and design tokens.</li> <li>Experience conducting moderated and unmoderated usability testing.</li> <li>Motion design or micro-interaction prototyping capability.</li> <li>Working knowledge of HTML and CSS to support effective design handovers.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <p>You will have the opportunity to work on meaningful digital products with real user impact, collaborate with multidisciplinary teams, and influence design standards at scale. The role offers exposure to complex design challenges, ownership of key design outcomes, and the chance to shape user experiences across web and mobile platforms within a global organisation.</p> <h4>What skills you will learn</h4> <ul> <li>Advanced design system thinking and scalable component architecture.</li> <li>Deeper expertise in accessibility and inclusive design practices.</li> <li>Stronger research-led and data-informed design decision-making.</li> <li>Enhanced collaboration skills within agile, cross-functional delivery teams.</li> <li>Broader exposure to emerging practices such as AI-supported design workflows.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced RAN optimisation expert to drive radio network performance across 2G, 3G, 4G, and 5G technologies. This role focuses on ensuring excellent customer experience through continuous monitoring, troubleshooting, optimisation, and auditing of radio access networks. The individual will contribute to network strategy evolution, capacity planning, and technical governance while supporting knowledge growth across the wider optimisation community.</p> <h4>What you’ll do</h4> <ul> <li>Monitor, troubleshoot, and optimise radio network performance across a defined area using system KPIs, field measurements, and crowdsourced data</li> <li>Identify and resolve worst-cell and accessibility, retainability, and throughput issues</li> <li>Conduct radio optimisation audits covering parameters, neighbours, licences, and hardware configurations</li> <li>Propose and assess optimisation actions, including physical and software-based solutions</li> <li>Lead utilisation and capacity studies across radio resources, interfaces, and signalling channels</li> <li>Support multi-carrier strategies and multi-RAT interoperability for circuit-switched and packet-switched services</li> <li>Evaluate new software releases and features, including trials and parameter assessments</li> <li>Support customer complaint resolution and prepare networks for special events</li> <li>Contribute to global audits and regional studies to maintain consistent network performance</li> <li>Share knowledge, mentor less-experienced colleagues, and contribute to team technical development</li> <li>Provide technical guidance and influence across optimisation teams and stakeholders</li> </ul> <h4>Who you are</h4> <ul> <li>Degree-qualified in electrical, communications, or electronic engineering</li> <li>Bring extensive experience (typically 8+ years) in radio planning and optimisation</li> <li>Demonstrate strong hands-on expertise across 2G, 3G, 4G, and 5G technologies</li> <li>Experienced in analysing KPIs, traces, field measurements, and crowdsourced data</li> <li>Comfortable working with optimisation tools and reporting platforms (e.g. TEMS, MS Office)</li> <li>Experienced in capacity management, traffic steering, feature trials, and vendor swap activities</li> <li>Confident communicator with strong stakeholder, presentation, and reporting skills</li> <li>Able to provide technical leadership and collaborate across diverse teams</li> <li>Exposure to multi-vendor environments is advantageous</li> <li>Automation or programming capability is a plus</li> <li>German language proficiency (B2 level) is an advantage</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on advanced radio technologies, including large-scale 5G networks</li> <li>Exposure to regional and global optimisation programmes and audits</li> <li>A collaborative environment that values learning, knowledge-sharing, and technical excellence</li> <li>The chance to influence network strategy and customer experience at scale</li> <li>Career development within a global technology organisation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced optimisation techniques across multi-RAT and multi-carrier networks</li> <li>Deeper exposure to capacity modelling, traffic forecasting, and performance governance</li> <li>Hands-on experience with new software features, releases, and optimisation innovations</li> <li>Enhanced stakeholder management and technical influencing skills</li> <li>Broader understanding of end-to-end network performance and service impact</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are:</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role:</h4> <p>We are seeking a highly analytical and detail-oriented individual to join the Technology Control and Reporting team within Vodafone UK Digital & IT. This role supports a CFO-sponsored initiative focused on digitising and optimising the tracking of cost and utilisation across the Digital & IT resource base. The successful candidate will work closely with finance and delivery teams to enhance cost predictability, improve resource efficiency, and ensure accurate reporting through robust governance and data-driven insights.</p> <h4>What you will do:</h4> <ul> <li>Own end-to-end cost and resource utilisation analysis, ensuring accuracy, consistency, and timeliness</li> <li>Produce regular reporting packs highlighting cost drivers, variances, risks, and optimisation opportunities</li> <li>Support budgeting, forecasting, accruals, prepayments, and month-end processes in collaboration with finance</li> <li>Maintain and enhance digital frameworks for tracking IT resource costs and utilisation</li> <li>Conduct trend analysis and scenario modelling to support investment decisions and cost efficiency</li> <li>Act as a key interface between Technology, Finance, and Delivery teams to resolve data and cost-related queries</li> <li>Ensure adherence to financial governance, controls, and audit requirements</li> <li>Validate and reconcile data from multiple sources to maintain a single source of truth</li> <li>Translate complex datasets into clear, actionable insights for varied audiences</li> <li>Identify opportunities for automation, standardisation, and data quality improvements</li> <li>Contribute to continuous improvement initiatives, including tooling, reporting standards, and frameworks</li> </ul> <h4>Who you are:</h4> <p><strong>Must have:</strong></p> <ul> <li>3–5 years of relevant experience in cost control, financial analysis, or reporting roles</li> <li>Strong financial governance and reporting capability</li> <li>Understanding of accruals, prepayments, and forecasting processes</li> <li>Solid commercial awareness and business acumen</li> <li>Strong numerical and analytical skills with the ability to identify trends and solve problems</li> <li>Ability to manage multiple priorities in a structured and organised manner</li> <li>Effective communication and stakeholder engagement skills across cross-functional and global teams</li> <li>Experience in budget tracking and financial data management</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience working within IT or telecommunications environments</li> <li>Familiarity with SAP financial and purchasing systems</li> <li>Proficiency in Microsoft Office 365, particularly Excel and Power Platform tools</li> <li>Exposure to vendor management or purchasing environments</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you:</h4> <ul> <li>Opportunity to contribute to a CFO-sponsored transformation programme within Vodafone UK</li> <li>Exposure to high-impact cost optimisation and financial governance initiatives</li> <li>Collaboration with global teams across Technology, Finance, and Delivery functions</li> <li>A structured environment promoting continuous improvement and innovation</li> <li>Hands-on experience with enterprise-level financial systems and data frameworks</li> </ul> <h4>What skills you will learn:</h4> <ul> <li>Advanced financial modelling, forecasting, and cost optimisation techniques</li> <li>Data analysis and visualisation for strategic decision-making</li> <li>Cross-functional stakeholder management within a global organisation</li> <li>Practical application of financial governance and audit control frameworks</li> <li>Process automation and digital transformation within cost and reporting functions</li> </ul> <h4>VOIS equal opportunity employer commitment:</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us:</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert:</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <p><strong>Manage recreation team:</strong><br> Lead, train, and supervise recreation team ensuring they deliver excellent customer service and adhere to hotel policies.<br> Create work schedules for associates, ensuring appropriate coverage for activities and facilities.<br> Monitor team performance, provide feedback, conduct training, and handle performance-related issues in collaboration with the Recreation Manager.<br> Foster a positive team environment and motivate associates to provide high-quality guest experiences.</p> <p><strong>Coordinate recreation activities and programs:</strong><br> Organize and oversee a variety of recreational programs and events, such as fitness classes, pool activities, sports, arts and crafts, games, and outdoor excursions.<br> Develop new and innovative recreational activities based on guest interests and feedback, ensuring programs align with the hotel's brand and guest demographic.<br> Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.</p> <p><strong>Ensure guest satisfaction:</strong><br> Provide excellent customer service, engaging with guests and ensuring their recreational needs are met.<br> Respond to guest feedback and concerns related to recreational activities, resolving any issues promptly and professionally.<br> Create memorable experiences for guests by ensuring that recreational activities are fun, safe, and engaging.<br> Assist in the planning and execution of special events or themed activities to attract guests and enhance their stay.</p> <p><strong>Maintain recreation facilities:</strong><br> Ensure that all recreation facilities, including pools, fitness centers, sports areas, and equipment, are clean, safe, and well-maintained.<br> Conduct regular inspections of recreational facilities and equipment, addressing any maintenance or safety concerns.<br> Collaborate with the housekeeping and maintenance teams to ensure the upkeep of recreation areas and the availability of necessary supplies and equipment.</p> <p><strong>Safety and risk management:</strong><br> Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.<br> Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.<br> Address any accidents or incidents promptly, ensuring proper documentation and follow-up.</p> <p><strong>Budgeting and inventory management:</strong><br> Assist in managing the recreation department's budget, ensuring that activities and programs remain within budgetary limits.<br> Oversee the procurement and inventory management of recreational equipment, supplies, and promotional materials.<br> Monitor costs related to recreational activities, making recommendations for improvements or cost-saving measures.</p> <p><strong>Promote hotel recreational offerings:</strong><br> Assist with the marketing and promotion of recreational activities to hotel guests, both in-house and prospective guests.<br> Develop promotional materials and collaborate with the hotel’s marketing team to highlight the hotel’s recreational programs and facilities.<br> Provide information to guests about available activities, helping them plan and book events or services.</p> <p><strong>Administrative tasks:</strong><br> Assist with preparing reports on recreational activities, guest feedback, and team performance.<br> Manage reservations and bookings for recreational activities, ensuring smooth coordination of services.<br> Maintain accurate records of guest participation, department schedules, and operational expenses.</p> <p><strong>Additional responsibilities:</strong><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p> <h4>Qualifications</h4> <p><strong>Abilities / key competencies / skills</strong><br> Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <ul> <li>Leading myself</li> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <li>Leading others</li> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <li>Leading the business</li> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <p><strong>Experience / certificates / education</strong><br> Experience: At least 3-5 years of experience in recreation or leisure management, preferably in a hotel or resort setting.<br> Education: A degree in hospitality management, recreation management, or a related field is preferred.</p> <p><strong>Skills & attributes:</strong></p> <ul> <li>Strong leadership and team management skills, with the ability to motivate and manage a diverse team.</li> <li>Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.</li> <li>Creative and resourceful, with the ability to design and implement engaging and innovative recreational programs.</li> <li>Financial acumen with the ability to manage budgets and monitor expenses.</li> <li>Knowledge of health and safety regulations as they pertain to recreation and leisure activities.</li> <li>Proficient in using recreation management software, Microsoft Office Suite, and other relevant systems.</li> <li>Proficient in Microsoft Office Suite and recreation management software.</li> </ul> <p><strong>Language:</strong><br> Excellent reading, writing and oral proficiency in English language.<br> Ability to speak other languages and basic understanding of local languages will be an advantage.</p> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Team leadership & management:</strong><br> <li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li> <li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li> <li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li> <strong>Beverage expertise & innovation:</strong><br> <li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li> <li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li> <li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li> <li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li> <strong>Guest service excellence:</strong><br> <li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li> <li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li> <li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li> <strong>Inventory & stock management:</strong><br> <li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li> <li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li> <li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li> <strong>Health & safety compliance:</strong><br> <li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li> <li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li> <li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li> <strong>Upselling & revenue generation:</strong><br> <li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li> <li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li> <strong>Administration & reporting:</strong><br> <li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li> <li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li> <li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li> <strong>Training & development:</strong><br> <li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li> <li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li> <strong>Special events & promotions:</strong><br> <li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li> <li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li> <strong>Problem resolution & continuous improvement:</strong><br> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <h4>Experience / certificates / education</h4> <li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar/restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <h4>Additional information</h4> <p>What awaits you...</p> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture-compliant designs, and enabling informed decision-making for new and evolving applications.</p> <h4>What you'll do</h4> <ul> <li>Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholders</li> <li>Develop and maintain a VOIS-wide application architecture model that supports scalability, consistency, and long-term growth</li> <li>Review and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standards</li> <li>Support service transition and early-stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendations</li> <li>Ensure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standards</li> <li>Collaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by design</li> <li>Own and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced application architecture professional with a background in global IT or telecommunications environments</li> <li>Skilled in designing reference architecture models for complex, enterprise-scale application landscapes</li> <li>Experienced in integrating AI-driven capabilities, including generative AI, large language models, and retrieval-augmented generation, into core business applications</li> <li>Knowledgeable in cloud-native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelines</li> <li>Familiar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOM</li> <li>Confident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectives</li> <li>Experienced in designing secure, compliant, and resilient end-to-end solutions in collaboration with information security teams</li> <li>Holds a relevant technical degree and brings at least four years of experience in CRM or business application architecture</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence and shape application architecture across a large, international organisation</li> <li>Exposure to enterprise-scale digital transformation initiatives within a global technology environment</li> <li>Collaboration with diverse, cross-functional teams across multiple countries</li> <li>The ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced enterprise application architecture governance at scale</li> <li>Practical integration of AI technologies into core business platforms</li> <li>Strategic business-to-technology alignment within a global shared services model</li> <li>Cross-market collaboration and influence within a matrix organisation</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Monitoring Service Owner – IT Infrastructure to lead the end-to-end ownership of monitoring services, ensuring stability, availability, and optimal performance. This role focuses on proactive monitoring, effective alerting, and continuous optimisation, while aligning services with business requirements, compliance standards, and cloud transformation strategies. The individual will act as a technical escalation point, support operational excellence, and drive continuous improvement within infrastructure services.</p> <h4>What you’ll do</h4> <ul> <li>Own and manage end-to-end monitoring services to ensure high availability, performance, and reliability.</li> <li>Perform root cause analysis (RCA), resolve incidents, and deliver permanent solutions.</li> <li>Coordinate, prepare, and implement service change requests and ensure readiness for CAB reviews.</li> <li>Monitor service performance, generate reports, and prepare service analysis for monthly review meetings.</li> <li>Lead continuous service improvement (CSI) initiatives and deliver operational enhancements.</li> <li>Act as a technical escalation point across service desks, support teams, and SMEs.</li> <li>Maintain and update operational documentation, including user guides and work instructions.</li> <li>Conduct operational assessments for projects and provide input for go-live decisions.</li> <li>Develop automation scripts and solutions to improve efficiency and reduce manual intervention.</li> <li>Collaborate with internal stakeholders to align service delivery with business needs and technical strategy.</li> <li>Monitor ticket quality, coach SMEs, and support capability development across the team.</li> </ul> <h4>Who you are</h4> <ul> <li>A professional with a degree in engineering, computer science, or a related field.</li> <li>An experienced individual with extensive hands-on expertise in Azure monitoring and administration.</li> <li>Skilled in Azure Monitor tools, including log analytics, metrics, alerts, dashboards, and diagnostic settings.</li> <li>Proficient in Kusto Query Language (KQL) for queries, dashboards, and reporting.</li> <li>Knowledgeable in Infrastructure as Code (IaC) tools such as Terraform or ARM templates.</li> <li>Experienced in SCOM and PowerShell scripting for automation and troubleshooting.</li> <li>Certified in ITIL Foundation or equivalent service management frameworks.</li> <li>Familiar with telemetry concepts, reporting tools, and performance analysis.</li> <li>A collaborative communicator with strong interpersonal, organisational, and problem-solving skills.</li> <li>Comfortable working in large-scale production environments with a quality and customer-focused approach.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead critical infrastructure services in a global organisation.</li> <li>Exposure to advanced cloud monitoring tools and large-scale IT environments.</li> <li>Collaborative and inclusive team culture focused on innovation and improvement.</li> <li>Continuous learning through real-world service optimisation and transformation initiatives.</li> <li>Engagement in cross-functional projects with high business impact.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced cloud monitoring and observability practices.</li> <li>Service ownership and end-to-end operational management.</li> <li>Automation and scripting for infrastructure efficiency.</li> <li>Stakeholder management and technical leadership.</li> <li>Continuous improvement methodologies and service optimisation strategies.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <p><strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p> <p><strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p> <p><strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p> <p><strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p> <p><strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br> Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br> Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br> Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br> Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br> Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br> Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br> Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br> Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br> Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br> Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br> Excellent command of English, both written and spoken.<br> Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Operations Support Engineer to provide first-line technical support within the Web Factory function, supporting Vodafone Germany services. This role focuses on incident and request management across enterprise and consumer web-based services, ensuring issues are resolved efficiently or escalated appropriately. Working in a 24/7 shift-based environment, the role plays a critical part in maintaining service quality, meeting SLA commitments, and delivering a positive customer experience in both German and English.</p> <h4>What you’ll do</h4> <ul> <li>Receive, log, monitor, and resolve incidents and service requests via ticketing systems, phone, and email.</li> <li>Troubleshoot technical issues across web applications, operating systems, and peripheral devices, providing first-time resolution where possible.</li> <li>Escalate incidents to second-line support or external partners in line with defined processes and SLAs.</li> <li>Keep customers informed of progress, updates, and resolutions until closure.</li> <li>Enrich tickets with accurate technical details and contribute valuable knowledge to the knowledge base.</li> <li>Monitor incident queues to ensure compliance with SLA and OLA targets, including escalation and alerting where required.</li> <li>Support problem management activities, including root cause analysis and problem ticket coordination.</li> <li>Participate in change management activities in line with agreed change processes and timelines.</li> <li>Work collaboratively with global support teams, technical departments, and service providers.</li> <li>Operate on a shift and on-call rotation to support 24/7 service availability.</li> </ul> <h4>Who you are</h4> <ul> <li>An individual with 3–6 years of experience in IT or technical support, ideally within a service desk or operations environment.</li> <li>Proficient in written and spoken German and English, with confidence in technical documentation and communication.</li> <li>Familiar with multiple operating systems (Microsoft, Linux/Unix) and basic web technologies such as HTML and JavaScript.</li> <li>Knowledgeable in networking fundamentals and ITIL practices (advantageous).</li> <li>A structured problem-solver with strong troubleshooting and analytical skills.</li> <li>Comfortable working in a fast-paced, global, and customer-focused environment.</li> <li>Willing to work shifts and participate in on-call rotations.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international Vodafone markets and enterprise-scale web platforms.</li> <li>Hands-on experience in IT operations, incident, problem, and change management.</li> <li>Opportunities to collaborate with diverse global teams and technology partners.</li> <li>A structured environment that supports continuous learning and skill development.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced incident and service request management within SLA-driven environments.</li> <li>Practical application of ITIL processes in real operational scenarios.</li> <li>Enhanced troubleshooting across web technologies, operating systems, and networks.</li> <li>Professional communication skills in a multilingual, customer-facing context.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>