Medical Representative Jobs - Cairo Egypt
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<p>Are you a visionary IT leader ready to shape the technological landscape of a thriving organization? We are seeking an exceptional <strong>IT Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>on-site</strong> opportunity for a seasoned professional to drive innovation, ensure operational excellence, and lead a talented IT department.</p><p><strong>Overview:</strong> As our IT Manager, you will be the cornerstone of our technology operations, responsible for overseeing all aspects of our information technology infrastructure and services. You will strategize, implement, and manage cutting-edge solutions that empower our business and ensure seamless, secure, and efficient operations. This role is perfect for a proactive problem-solver with a passion for technology and leadership.</p><ul><li><strong>Key Responsibilities:</strong><ul><li><strong>Lead and mentor</strong> a dedicated team of IT professionals, fostering an environment of growth and continuous improvement.</li><li><strong>Oversee the design, implementation, and maintenance</strong> of all IT systems, networks, and infrastructure.</li><li><strong>Develop and enforce IT policies and procedures</strong> to ensure data security, system integrity, and compliance.</li><li><strong>Manage IT projects</strong> from conception to completion, ensuring timely delivery and adherence to budget.</li><li><strong>Evaluate and recommend</strong> new technologies, tools, and methodologies to enhance efficiency and productivity.</li><li><strong>Administer vendor relationships</strong>, negotiating contracts and managing service level agreements.</li><li><strong>Provide strategic input</strong> on technology direction, aligning IT initiatives with overall business objectives.</li><li><strong>Ensure robust cybersecurity measures</strong> are in place and constantly updated to protect company assets.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage a comprehensive understanding of <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, and <strong>Computer Science</strong> principles. Expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, <strong>Cybersecurity</strong>, <strong>Project Management</strong>, and <strong>Team Leadership</strong> is crucial. Familiarity with <strong>Cloud Technologies</strong>, <strong>Data Management</strong>, and <strong>Business Continuity Planning</strong> will be highly valued.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development and career advancement. You will have the chance to spearhead transformative projects, learn emerging technologies, and expand your leadership capabilities within a supportive and forward-thinking environment. Your contributions will directly influence the company's technological roadmap.</li><li><strong>Team & Culture:</strong> Join a collaborative and innovative team where your ideas are valued, and your expertise is celebrated. We believe in empowering our employees and fostering a culture of mutual respect, continuous learning, and shared success.</li><li><strong>Impact:</strong> Your leadership will be pivotal in maintaining our operational stability, enhancing our technological capabilities, and driving the digital transformation of our business. You will directly contribute to our strategic goals and ensure our technology infrastructure is resilient, scalable, and future-proof.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Exceptional Qualifications:</strong><ul><li>A solid academic foundation in <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, or <strong>Computer Science</strong>.</li><li>A minimum of <strong>5-10 years of progressive experience</strong> in IT, with a significant portion in a leadership or managerial capacity.</li><li>Proven expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, and robust <strong>Cybersecurity</strong> practices.</li><li>Demonstrated success in <strong>Project Management</strong>, delivering complex IT initiatives on time and within scope.</li><li>Strong capabilities in <strong>Team Leadership</strong>, inspiring and developing high-performing IT teams.</li><li>Experience with <strong>Vendor Management</strong> and <strong>Budget Management</strong> for IT operations.</li><li>Strategic thinking with the ability to contribute to <strong>Strategic Planning</strong> and align IT with business goals.</li><li>Proficiency in modern technologies, including various <strong>Cloud Technologies</strong> and best practices in <strong>Data Management</strong> and <strong>Business Continuity Planning</strong>.</li><li>A proactive approach to <strong>Technical Support</strong> and problem-solving, ensuring minimal disruption to operations.</li><li>Excellent communication and interpersonal skills, capable of engaging with all levels of an organization.</li></ul></li><li><strong>Career Level Expectations:</strong> This is a <strong>Manager-level</strong> position requiring a leader who is ready to take ownership, drive change, and inspire excellence within their team and across the organization.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>About the role</b></p><p>Are you a finance professional looking to bring your analytical thinking to a vibrant and forward-thinking company? As our new Finance Analyst, you will have a unique opportunit of Managing Sales and Trade Spend portion of the P&L. You will also be supporting with controlling the trade spend budget. Your expertise will guide the financial management of our Factory, Supply, and Procurement functions, ensuring we run at peak efficiency. Join us at Reckitt where your attention to detail and dedication to excellence can truly shine.</p><p><br></p><p>Your responsibilities</p><p>Perform monthly closing of Trade and month-end closing</p><p>Analyze and report Trade Spend by channel/ country against plan and/or forecast</p><p>Prepare Trade-related Balance Sheet schedules and ensure all necessary accruals are in place as per policy with accurate aging and justification</p><p>Engage with the Sales team in building the Sales and Trade Spend forecasting and planning</p><p>Managing RGM Productivity and ensuring plan target is achieved</p><p>Maintaining audit policies and ensuring compliance of all legal entities</p><p>Performing Sub-distributor audits</p><p>Thorough and full utilization of financial systems</p><p>Full understanding and implementation of Global Trade Policy</p><p>The experience we're looking for</p><p>Financial Analyst for Egypt and North Africa:</p><p>Managing commercial fixed costs including planning and forecasting.</p><p>Handling accounts payable across all functions</p><p>Managing monthly closing for accounts payable and ensuring reconciliation with the banks.</p><p>The skills for success</p><p>Project Management, Financial Reporting, Accounting principles, Financial Analysis and reporting.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support day-to-day shipment, inventory, and delivery activities. Track shipments help reconcile inventory between Philips & 3rd party provider systems, coordinate with service providers (customs brokers, carriers, 3PLs) and internal teams (project, finance, sending party and other Philips stakeholders) to ensure on-time delivery.</p><p>Your Role: Monitor inbound and outbound shipments and update status until delivery. Assist with goods inspections and basic inventory checks at 3PL sites. Reconcile stock between SAP and 3PL WMS and report discrepancies. Help investigate and document inventory differences (damage, loss, missing items). Coordinate with customs brokers, carriers, and importers to gather required documents for customs clearance. Consistent update and share delivery status reports with stakeholders. Work with internal teams (project management, finance, order management) to resolve delivery or inventory issues. Follow standard operating procedures and meet timelines and quality expectations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (supply chain, logistics, business or similar) or equivalent experience. Minimum ,~1 3 years in logistics, distribution, or supply chain operations. Good verbal and written communication skills; customer-oriented. Reliable time and deadline management; follows up consistently. Comfortable comparing and analyzing Excel reports and other tools. Experience coordinating with customs brokers, carriers, and 3PLs or willingness to learn. Basic knowledge of SAP or other inventory/WMS systems is a plus. Problem-solving mindset, attention to detail, and ability to work under pressure. Fluent in English.</p><p></p></section>
About us<br>We’re at the beginning. Which is exciting. And, often, chaotic. There is no perfectly organized creative department. No established production pipeline. No art director sitting three desks away telling you exactly how every shot should look. Also, our management are OGs, naggy, and barely speak digital, so you gotta be a good interpreter. We’re building the structure as we build the business, so if you need everything clearly defined before you start, this probably isn’t for you. Hiring Process:Initial Screening: 15-minute screening call Take-Home Task: 3-day completion window Final Stage: Panel interview with the founders Decision & Offer: Final evaluation and offer to the selected candidate Expected Timeline: We aim to complete the full hiring process within 10–15 days.<br>The role This is an Individual Contributor (IC) role. There is no social media team underneath you. There is no designer waiting for your brief. There is no copywriter, video editor, or agency doing the execution for you. You will own social media end-to-end, from figuring out what we should say to creating it, publishing it, measuring it, and improving it. We’re not expecting agency-level production from one person, because we're realistic. But we do expect work that is good, professional, on-brand, and absolutely acceptable to put in front of customers. You’ll be expected to:Own and execute social media strategy across multiple brands Build content calendars and decide what gets published and when Research audiences, trends, competitors and relevant content formats Develop content ideas, concepts, hooks and campaigns Write captions, scripts and other social copy Create social media designs, carousels, stories and other basic visual assets Coordinate with our Creative Content Producer when content needs to be shot Edit or adapt basic video content when needed Publish and manage content across relevant platforms Monitor performance and understand what is and isn't working Manage the journey from content → engagement → lead → conversion Work with the wider team to improve marketing funnels and customer journeys Experiment, test, learn and iterate Build the processes and systems that don't exist yet<br>Experience We genuinely don't care how many years you've worked. We care about what you've actually built. Your portfolio matters more to us than the number next to “years of experience” on your CV, so please make sure you have a link for your portfolio on your profile. <br>We want to see evidence that you've previously:Built and managed social media accounts Developed content strategies or calendars Created content that people actually engaged with Designed posts, carousels or other social assets Written content that communicates clearly and gets people to act Grown an audience or improved engagement Managed campaigns or launches Worked with different audiences, brands or industries Used analytics to understand performance and change your approach Taken something from idea → execution → measurement You don't need to have done all of these. But show us what you can actually do.<br>What we're looking for Someone who:Is highly proactive and doesn't wait for instructions Can operate comfortably with incomplete information Has strong creative judgment and good visual taste Understands social media beyond “posting consistently”Can balance creativity with commercial thinking Is comfortable wearing multiple hats Can figure things out without having a playbook Is willing to do the work, not just manage the work Can take ownership without needing constant supervision Understands that early-stage companies require people who build, not just execute predefined roles
At FMC, our employees are guided by our purpose: Innovation for Agriculture, Solutions for the Planet. We provide farmers innovative solutions that increase the productivity and resilience of their land. From our industry-leading pipeline to novel biologicals and precision technologies, we are passionate about the power of science to solve agriculture’s biggest challenges.<br><br>For more than a century, FMC has successfully delivered some of the of the industry's most advanced, innovative solutions that protect farmers’ crops from destructive pests and disease, while also protecting the environment. We are committed to fulfilling our mission of discovering new herbicide, insecticide and fungicide active ingredients, product formulations and pioneering technologies that are consistently better for the planet.<br><br>Position Summary<br><br>As the Area Sales Manager, you will be responsible for driving sales growth and managing distributor activities across your assigned territory. You will work closely with distributors, retailers, and farmers to achieve sales targets, strengthen market presence, and ensure the successful execution of commercial plans.<br><br>In this role, you will be accountable for delivering revenue and volume objectives, improving forecast accuracy, and identifying new business opportunities within the market. You will build strong relationships with key stakeholders, provide market and competitive insights, and collaborate with cross-functional teams to ensure effective implementation of sales, marketing, and technical initiatives. You will also play an important role in developing distributor capabilities, supporting sales force effectiveness, and driving sustainable business growth throughout the territory.<br><br>Location: Egypt, home-based with travel<br><br>Main Responsibilities<br><br>Deliver sales volume and revenue targets within the assigned territory. Manage distributor relationships and ensure alignment with FMC's commercial strategy and business objectives. Develop accurate demand forecasts and lead quarterly business reviews with distributors. Build and maintain strong relationships with key retailers, farmers, and other stakeholders across the region. Execute sales and marketing plans, including field days, product launches, crop campaigns, demonstrations, trade promotions, and customer events. Monitor market trends, competitor activities, and customer needs to identify opportunities and support business growth. Provide leadership, coaching, and development support to Distributor Sales Representatives to enhance performance and customer engagement. Collaborate with marketing, technical, and commercial teams to ensure effective implementation of field plans, merchandising activities, and customer solutions.<br><br>Mandatory Requirements<br><br>Bachelor's degree in Agriculture, Agronomy, Business, Marketing, or a related field. Proven experience in sales, territory management, or commercial roles within the agricultural industry. Strong knowledge of crop protection products, agricultural markets, and farming practices. Experience managing distributor relationships and delivering sales growth through indirect sales channels. Strong business planning, forecasting, and pipeline management skills. Demonstrated ability to build and maintain relationships with retailers, farmers, and other key stakeholders. Excellent communication, negotiation, stakeholder management, and presentation skills. Ability to lead, coach, and develop sales teams to achieve business objectives. Proficiency in Microsoft Office applications and CRM tools. Fluency in Arabic and English. Ability to travel within the assigned territory as required.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.<br>We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.<br>Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.<br>Job Summary<br>Iron Mountain is seeking a detail-oriented Commercial Contracts Analyst to join our Global Commercial Support Services team. In this role, you will be responsible for overseeing the end-to-end execution, line-by-line review, and administrative management of commercial contracts, ensuring high deal velocity for Sales while maintaining strict organizational compliance. You will work as part of a centralized shared services team, serving as a trusted operational partner to Sales representatives and cross-functional business stakeholders. <br>What You’ll DoIn this role, you will:<br>Drive Contract Execution & Workflow Management: Oversee the end-to-end processing of commercial agreements—including Master Services Agreements, Statements of Work, Amendments, Variations, Novations, and Renewals—delivering high-quality contract lifecycle management within established Service Level Agreement turnaround times. Perform Detailed Contract Reviews & Stakeholder Collaboration: Conduct thorough line-by-line reviews of complex commercial documents to identify discrepancies, apply pre-approved fallback language, and collaborate with Sales, Legal, Finance, and Risk teams to resolve non-standard terms. Ensure Compliance & Governance: Uphold organizational parameters, Delegation of Authority approval matrices, and internal risk policies, firmly managing compliance guardrails while maintaining audit-ready records in enterprise Contract Lifecycle Management platforms.<br>What You’ll Bring The ideal candidate will have:<br>3+ years of experience in contract administration, deal desk support, paralegal duties, or legal operations within a corporate or commercial environment. Strong knowledge of standard commercial contract terms (such as liability caps, confidentiality, and indemnities) alongside hands-on fluency with tools like Salesforce, Docu Sign, Microsoft Word Track Changes, and enterprise Contract Lifecycle Management systems. Proven ability in meticulous detail orientation, reading stamina for complex legal text, and balanced stakeholder management to maintain positive partner alignment while assertively enforcing policy boundaries. A College degree or diploma in Business Administration, Legal Studies, Commerce, or a related field (a Paralegal certification is preferred.<br>What We Offer Competitive compensation and benefits aligned with experience. Flexible work options to support work–life balance. Opportunities for continuous learning and professional growth.
Company Description Al Shal Automotive is an established automotive business founded in 1978 in Tanta by Yousef Al Shal, with current operations in both Tanta and Cairo. The company is an authorized 3S (sales, service, spare parts) partner for Chevrolet and MG, and also supports Eurorepar and Peugeot. As a multi-brand operation, Al Shal Automotive offers customers a complete range of services from vehicle purchase to after-sales support. Team members work in a dynamic environment focused on delivering reliable, high-quality automotive services and building long-term customer relationships. Role Description The Retail Sales Team Leader is a full-time, on-site role based across Al Shal Automotive Group showrooms in Nasr City, El Shorouk City, Ismailia Desert Road, Suez, and Tanta. The individual in this position will oversee showroom sales operations, supervise and guide the sales team, and ensure daily target follow-up while reporting branch performance directly to head office. The Team Leader will drive sales of key brands—including Chevrolet, MG, Peugeot, Opel, Changan, Mitsubishi, and Proton—by ensuring excellent customer service, smooth financing and insurance processes, accurate reporting, and the achievement of assigned monthly unit targets.<br>Responsibilities Lead, supervise, and mentor the showroom sales team to achieve individual and branch monthly unit targets. Conduct daily target follow-up meetings, monitor pipeline conversion, and manage showroom sales activities. Generate regular sales reports, analyze KPIs using Excel (Pivot Tables, VLOOKUP), and report branch performance directly to head office. Guide the team through complex customer inquiries, contract negotiations, and vehicle delivery procedures. Ensure team members maintain accurate customer and lead data in CRM and sales tracking systems. Oversee the end-to-end sales cycle, ensuring seamless coordination between sales representatives, Finance, Insurance, and Service departments. Ensure the sales team maintains up-to-date product knowledge across Chevrolet, MG, Peugeot, Opel, Changan, Mitsubishi, Proton, and other supported brands. Maintain high standards of customer service, professional appearance, and overall showroom management. Handle customer complaints or escalated concerns professionally to ensure timely resolution and high satisfaction.<br>Requirements Car sales experience is mandatory—candidate must come from an automotive dealership or authorized automotive distributor (general retail experience is not acceptable). Minimum 2+ years of experience supervising or leading a showroom sales team within the automotive industry. Proven track record of consistently hitting monthly unit targets, with clear performance numbers and metrics to discuss. Demonstrated experience running daily target follow-up, pulling sales reports, and reporting branch performance to head office. Good command of English (spoken and written), particularly for technical, automotive, and reporting requirements. Intermediate Proficiency in Microsoft Excel, including hands-on experience with Pivot Tables and VLOOKUP. Valid driving license. Strong leadership, communication, and target-driven mindset, with the ability to work retail hours, including weekends.
Job Title: Senior Airline Ticketing Agent Industry: Travel Arrangements & Tourism Location: Nasr City, Cairo – Onsite Employment Type: Full-Time Experience Required: Minimum 5+ Years (Strictly Required) Working Hours: 10:00 AM – 6:00 PM Saturday to Thursday]Probationary Period: 3 Months Benefits: Social Insurance (Applicable after successful completion of the 3-month probationary period) About the Role We are seeking a highly experienced and detail-oriented Senior Airline Ticketing Agent to join our travel agency in Nasr City. With over 5 years of hands-on experience, you will be the backbone of our ticketing operations, responsible for issuing, reissuing, and canceling airline tickets while providing expert consultation to our clients. This role requires in-depth knowledge of GDS systems, fare rules, and international ticketing regulations. You will also play a key role in mentoring junior staff and ensuring the highest level of service delivery. Key Responsibilities Ticketing & Reservations:Issue, reissue, reroute, and cancel domestic and international airline tickets across all major carriers. Apply complex fare rules, taxes, and exchange calculations accurately to maximize client value and agency profitability. Handle group bookings, seat assignments, meal requests, and special service requests (SSRs). Manage ticket exchanges, refunds, and involuntary reissues due to schedule changes, cancellations, or irregular operations (IROPS). Customer Service & Consultation:Serve as the primary ticketing expert for walk-in and corporate clients, providing professional advice on the best routes, fare options, and travel policies. Handle complex client inquiries and resolve ticketing-related issues and disputes efficiently. Maintain strong relationships with airline representatives to stay updated on promotions, contract fares, and policy changes. System & Administrative Management:Utilize advanced GDS platforms (e.g., Amadeus, Sabre, or Galileo) to manage daily ticketing operations with speed and accuracy. Ensure compliance with IATA regulations and internal quality standards. Maintain accurate records of all transactions, payments, and documentation. Prepare daily sales reports, reconciliation reports, and revenue tracking for management review. Training & Support:Assist in training and mentoring junior ticketing agents on GDS usage, fare construction, and customer service best practices. Support the team by troubleshooting difficult ticketing scenarios and providing technical guidance. Requirements & Qualifications Experience: Minimum of 5+ years of proven experience as an Airline Ticketing Agent, with at least 3 years working in a travel agency or GSA environment. GDS Proficiency: Expert-level proficiency in Amadeus is mandatory (Sabre or Galileo may be considered, but Amadeus is highly preferred). Education: Bachelor’s degree in Tourism, Business, or a related field is preferred. IATA/UFTAA certification is a strong plus. Knowledge: Deep understanding of international airline fare structures, ticketing timelines, refund policies, and IATA/BSP regulations. Skills:Exceptional attention to detail and numerical accuracy. Strong communication and negotiation skills in both Arabic and English. Ability to work under pressure and handle high-volume transactions during peak seasons. Proficient in Microsoft Office (Excel, Outlook). Availability: Must be available to work onsite in Nasr City on a full-time basis.
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Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong> <strong>Team Manager</strong> to join one of our growing <strong>travel </strong>programsin <strong>Cairo</strong>. The <strong>Team Manager </strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within the air travel industry (luxury travel sales preferred)</li><li><p><strong>GDS tools experience is a must (Sabre preferred)</strong></p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge </p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong> <strong>Team Manager</strong> to join one of our growing <strong>travel </strong>programsin <strong>Cairo</strong>. The <strong>Team Manager </strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools experience is a must (Sabre/Amadeus/ADX)</p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge </p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong> <strong>Quality Analyst</strong> to join one of our growing <strong>travel </strong>programsin <strong>Cairo</strong>. The <strong>Quality Analyst</strong> will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.</p><br><p><strong>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools experience (Sabre/Amadeus/ADX)</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge </p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivated</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<p>As senior welding inspector you will be responsible for supporting the customer in monitoring and inspecting welding during the construction and installation works on a nuclear project, interfacing directly with the customer and assisting in training the customer’s personnel.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Provides support to the Worley quality manager and the project management team.</li>
<li>Represents Worley at internal and external meetings.</li>
<li>Implements Worley project procedures.</li>
<li>Reviews and comments on welding technology qualification programs, welding processes implementation charts.</li>
<li>Monitors welding and evaluates its compliance with project requirements and applicable codes and standards.</li>
<li>Participates in site inspections related to welding, together with customers' representatives, and verifies the related records and documentation.</li>
<li>Participates in audits of site infrastructure construction, welding and associated processes.</li>
<li>Supports the customer’s quality organization in the performance of quality inspections (general and targeted) of project contractors and subcontractors.</li>
<li>Coordinates effectively with project personnel.</li>
<li>Completes reports of work performed accurately and on time.</li>
<li>Participates in safety and hazard assessments as required.</li>
<li>Reviews and reports on process compliance.</li>
<li>Mentors and coaches the customer's staff.</li>
</ul>
<h4>Experience and qualifications</h4>
<ul>
<li>Bachelor’s degree in mechanical engineering.</li>
<li>Strong technical skills; 8+ years of experience in welding and QC control of welding and at least 2 years in the nuclear industry, including participation in site inspections for NPP construction projects.</li>
<li>Valid qualification as a welding inspector, welding engineer, or welding supervisor.</li>
<li>Valid qualification as an NDT inspector at least level II is a plus.</li>
<li>Recognized as having a specialized depth or breadth of expertise.</li>
<li>Excellent report writing skills.</li>
</ul>
<h4>Special job requirements</h4>
<ul>
<li>Ability to communicate, influence and persuade.</li>
<li>Strong written and verbal communication skills in English is essential, understanding of Russian is a plus.</li>
<li>Sound engineering background.</li>
<li>Prudent use of confidential information.</li>
<li>Ability to work and interact with multi-cultural teams.</li>
</ul>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Purpose: (Why This Role Exists) As an appointment setter at FlapKap, you are the engine of our top-of-funnel growth.<br> Your mission is to identify, engage, and qualify the right merchant prospects — converting cold outreach into qualified, meeting-ready opportunities for our Business Development Representatives (BDRs) to close.<br> You are not just filling a calendar; you are building the pipeline that funds FlapKap’s next growth chapter.<br> Success Definition (What Great Looks Like) In the first 1–3 months, success means: Completed onboarding: mastered FlapKap’s product suite, ideal customer profile (ICP), and core messaging across all target verticals.<br> Running a consistent outbound cadence of 90+ daily activities (calls, emails, LinkedIn) with a structured, data-driven approach.<br> Booked your first 50+ qualified meetings for BDRs with accurate and insightful handoff notes.<br> In The First 12 Months, Success Means Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated.<br> Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios.<br> Recognized as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity.<br> Core Responsibilities: (List 6–10 outcome-focused responsibilities): Outbound Prospecting & Lead Generation: Build and maintain a targeted prospect list across FlapKap’s key verticals: F&B, Clinics, Retail, and B2B.<br> Research target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context.<br> Execute high-volume outbound outreach via cold calling, personalised email sequences, and LinkedIn social selling.<br> Discovery & Qualification: Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent.<br> Qualify leads against FlapKap’s ICP criteria including revenue threshold, operational history, and sector eligibility.<br> Meeting Booking & BDR Handoff Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect’s profile and pain points.<br> Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings.<br> CRM & Reporting: Log all activities, conversations, and pipeline updates accurately in the CRM (HubSpot).<br> Provide weekly activity reports and conversion metrics to the Head of Sales.<br> Market Intelligence & Continuous Learning: Stay current on industry trends, competitor offerings, and FlapKap product updates to sharpen messaging.<br> Share prospect feedback and market signals with the product and credit teams to improve targeting.<br> ● Competitive Salaries ● Paid time off ● Healthcare coverage ● A highly collaborative team environment that will support your professional and personal growth ● A culture that promotes Work-Life balance and Wellbeing ● A culture of learning and innovation +1 years of experience in an SDR, BDR, or outbound sales role — fintech, SaaS, or B2B services strongly preferred.<br> Proven track record of meeting or exceeding outbound activity and meeting-booking quotas.<br> Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + LinkedIn).<br> Solid working knowledge of sales qualification frameworks such as BANT and SPIN.<br> Experience using a CRM platform (HubSpot, Salesforce, or similar) to manage pipeline and report on activity.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Purpose: (Why This Role Exists) As an Cold Caller at FlapKap, you are the engine of our top-of-funnel growth.<br> Your mission is to identify, engage, and qualify the right merchant prospects — converting cold outreach into qualified, meeting-ready opportunities for our Business Development Representatives (BDRs) to close.<br> You are not just filling a calendar; you are building the pipeline that funds FlapKap’s next growth chapter.<br> Success Definition (What Great Looks Like) In the first 1–3 months, success means: Completed onboarding: mastered FlapKap’s product suite, ideal customer profile (ICP), and core messaging across all target verticals.<br> Running a consistent outbound cadence of 90+ daily activities (calls, emails, LinkedIn) with a structured, data-driven approach.<br> Booked your first 50+ qualified meetings for BDRs with accurate and insightful handoff notes.<br> In The First 12 Months, Success Means Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated.<br> Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios.<br> Recognized as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity.<br> Core Responsibilities: (List 6–10 outcome-focused responsibilities): Outbound Prospecting & Lead Generation: Build and maintain a targeted prospect list across FlapKap’s key verticals: F&B, Clinics, Retail, and B2B.<br> Research target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context.<br> Execute high-volume outbound outreach via cold calling, personalised email sequences, and LinkedIn social selling.<br> Discovery & Qualification: Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent.<br> Qualify leads against FlapKap’s ICP criteria including revenue threshold, operational history, and sector eligibility.<br> Meeting Booking & BDR Handoff Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect’s profile and pain points.<br> Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings.<br> CRM & Reporting: Log all activities, conversations, and pipeline updates accurately in the CRM (HubSpot).<br> Provide weekly activity reports and conversion metrics to the Head of Sales.<br> Market Intelligence & Continuous Learning: Stay current on industry trends, competitor offerings, and FlapKap product updates to sharpen messaging.<br> Share prospect feedback and market signals with the product and credit teams to improve targeting.<br> ● Competitive Salaries ● Paid time off ● Healthcare coverage ● A highly collaborative team environment that will support your professional and personal growth ● A culture that promotes Work-Life balance and Wellbeing ● A culture of learning and innovation +1 years of experience in an SDR, BDR, or outbound sales role — fintech, SaaS, or B2B services strongly preferred.<br> Proven track record of meeting or exceeding outbound activity and meeting-booking quotas.<br> Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + LinkedIn).<br> Solid working knowledge of sales qualification frameworks such as BANT and SPIN.<br> Experience using a CRM platform (HubSpot, Salesforce, or similar) to manage pipeline and report on activity.<br></span> </div>
<p>Mental Health and Psychosocial Support Coordinator Cairo, Egypt Apply Now! Experience Needed: 3 5 years of experience in MHPSS or child protection programming, including coordination or supervisory responsibility. Education Level: Bachelor's degree in Psychology, Social Work, or a related field. Location: Cairo Contract Duration: 8 Months Reports to: Project Manager</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Core Competencies and Skills</strong><br>Achievement focused: Follow Results-based management (RBM) in achieving planned goals and objectives.<br>Working Smart: Achieve more in less time. Balances between work life and personal life to ensure the sustainability of high-quality performance. Able to contribute and create a participatory, enjoyable, fulfilling, and rewarding work environment.<br>Accountability: Holds self-accountable to making decisions and managing resources efficiently. Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance.<br>Ambition: Sets ambitious and challenging goals for himself/herself (and the team), takes responsibility for self-development and encourages others to do the same Widely shares their vision, engages, and motivates others to contribute to the bigger vision of LMF. Future orientated and thinks strategically. Thinks globally and acts locally.<br>Collaboration: Builds and maintains effective relationships with project team, colleagues and external partners. Values diversity as a source of competitive strength. Approachable, good listener and easy to communicate with.<br>Creativity: Develops and encourages new and innovative solutions. Willing to take disciplined risks.<br>Integrity: Honest and encourages openness and transparency</p>
<ul><li><p>Collaborate with R&D team to maintain an organized and up-to-date database of drawings and specifications.</p></li><li><p>Communicate with factories and workshops, ensuring timely receipt and acknowledgment of drawings and manufacturing documents.</p></li><li><p>Regularly communicate with factory personnel to address queries and provide clarifications.</p></li><li><p>Support in overseeing the production process, ensuring compliance with engineering specifications and quality standards.</p></li><li><p>Monitor production schedules under supervision and raise concerns about potential delays or issues.</p></li><li><p>Help optimize manufacturing processes with the factories and workshops for improved efficiency.</p></li><li><p>Work with the assembly team to resolve any issues and ensure smooth assembly procedures.</p></li><li><p>Supervise the assembly process, ensuring proper alignment with design specifications.</p></li><li><p>Conduct regular checks to verify the quality and accuracy of manufactured parts and assembled units.</p></li><li><p>Develop and execute inspection plans to ensure adherence to industry standards and customer requirements.</p></li><li><p>Identify and procure standard parts required for manufacturing processes.</p></li><li><p>Document and report any non-conformities, implementing corrective actions as necessary.</p></li><li><p>Working days: 5 days, 9 Am - 5 Pm, Friday and Saturday off.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h2><strong>Job Requirements</strong></h2><ul><li><p>Bachelor's degree in Mechanical Engineering or a related field.</p></li><li><p>0-2 years of experience in mechanical production engineering, with a focus on supervising manufacturing processes.</p></li><li><p>Knowledge of manufacturing processes, fabrication methods and tool design.</p></li><li><p>Familiarity with manufacturing equipment and quality assurance techniques</p></li><li><p>Proficient in CAD software.</p></li><li><p>Ability to manage multiple tasks and prioritize effectively.</p></li><li><p>Strong problem-solving skills and a willingness to learn.</p></li><li><p>Excellent communication and interpersonal skills for collaboration with internal teams and external manufacturing partners.</p></li><li><p>Experience dealing with electronics components is plus.</p></li></ul><p></p>
ABOUT ABDUL LATIF JAMEEL<br>Abdul Latif Jameel… a place to realize your potential. Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including, Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945 Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br>About The Role<br>Lead the end-to-end design, configuration, deployment, and stabilization of SAP Success Factors Performance & Goals across a multi-country rollout. The consultant will own solution quality from global-template decisions through localized performance cycles, testing, launch, hypercare, and transition to support while remaining personally hands-on in the system. The initial priority is Italy, Poland, and the United Kingdom, followed by Algeria, Spain, China, and Japan. The role will create a consistent global performance framework while accommodating approved local language, calendar, employee-relations, privacy, regulatory, and operating-model requirements.<br>KEY ACCOUNTABILITIESOwn the Performance & Goals workstream across discovery, fit-to-standard and localization workshops, solution design, configuration, integration, testing, production launch, cutover, hypercare, and transition to support. Translate the global talent and performance philosophy into a scalable system template, clearly separating globally governed standards from justified country or business-unit variations. Facilitate workshops with HR, talent, business leaders, IT, HR operations, legal, privacy, security, employee-relations/works-council representatives, and local country teams. Provide design authority for performance cycles, goal-setting processes, review populations, rating governance, timelines, form routing, completion controls, and user experience. Personally configure and troubleshoot the module rather than delegating all system work to junior resources or technical administrators. Manage scope, design decisions, dependencies, risks, defects, readiness criteria, and stakeholder approvals for each rollout wave. Plan and control configuration promotion and release management across environments, including instance synchronization/Configuration Center where applicable, dependencies, regression impact, release notes, and rollback considerations. Produce high-quality functional and technical documentation, configuration workbooks, test evidence, operating procedures, support guides, and knowledge-transfer materials.<br>Geographic Scope<br>Phase 1 — priority: Italy, Poland, United Kingdom. Immediate design authority and hands-on configuration of the global framework and priority-country performance cycles. Recent delivery evidence in these countries is strongly preferred. Phase 2 — extension: Algeria, Spain, China, Japan. Extend the approved template with validated local language, calendar, privacy, works-council/employee-relations, regulatory, process, and reporting requirements.<br>QUALIFICATIONS & EXPERINCE<br>Bachelor’s degree (or recognized equivalent) in Information Technology, Computer Science, Engineering, or a closely related discipline is mandatory. Current SAP Success Factors Performance & Goals certification is mandatory and must be valid/verifiable at the time of submission and throughout the engagement, subject to SAP certification-maintenance requirements.8–12+ years of SAP HCM and/or SAP Success Factors experience, including at least 5 years of deep, recent Performance & Goals implementation experience. Minimum four full-cycle Performance & Goals implementations, including at least two delivered as the hands-on module lead or senior solution/configuration lead. Demonstrable multi-country production deployments; experience in Italy, Poland, and the United Kingdom is strongly preferred, with additional experience in Algeria, Spain, China, and/or Japan advantageous. Strong understanding of performance-management operating models, goal governance, competency frameworks, rating methodology, effective-dated employee populations, security, privacy, reporting, and auditability. Proven ability to work directly with HR/talent leaders, IT, HR operations, legal, privacy, security, employee representatives, executives, local country teams, and third-party vendors. Professional English communication and documentation skills; relevant Italian, Polish, Spanish, Arabic, Chinese, or Japanese language capability is advantageous. Ability to travel to rollout locations and work across European and Asian time zones as agreed for the engagement.<br>Mandatory Delivery Skills Goal Management Goal-plan templates; fields; states; categories; weights; permissions; goal libraries; alignment/cascading; team/shared goals; imports and validations. Performance forms Form templates; sections; rating scales; calculations; route maps; permissions; signatures; due dates; launch, routing, completion, and administrator corrections. Competencies & content Competencies, behaviors, job-role/profile content, mapping to forms, localized instructions, labels, notifications, and text replacement. Continuous performance Activities, achievements, feedback, coaching/check-ins, one-to-one features, and integration with formal performance reviews where in scope. Security & reporting RBP; target populations; confidential data controls; completion, ratings, audit, reconciliation, and Story reports where enabled. Integration & data EC/HR master data; OData/APIs; Integration Center; CSV/SFTP; import/export; mappings; testing; error handling; monitoring and reconciliation. Delivery execution Workshops; global/local design; SIT/UAT; release management; production launch; cutover; hypercare; documentation and knowledge transfer.<br>Preferred Skills & Certifications Current SAP Success Factors Calibration certification and hands-on Calibration implementation experience. Certification and implementation experience in related modules such as Employee Central, Compensation, Succession & Development, or People Analytics. Experience designing enterprise-wide performance frameworks, competency models, talent processes, rating governance, and manager enablement for diverse employee populations. Experience integrating Performance & Goals outcomes with Compensation, Calibration, Succession, Learning, analytics, and external reporting platforms. Experience with multilingual/global deployments, works councils, accessibility, change management, training, and transition to managed services or internal support teams. Leads design workshops decisively, challenges ambiguous or conflicting requirements, and translates talent policy into sustainable, testable configuration. Balances global governance with legitimate country needs and resists unnecessary template proliferation or unsupported customization. Communicates clearly from configuration specialists to executives, making decisions, dependencies, risks, privacy impacts, and trade-offs visible early. Owns module quality, delivery commitments, documentation, and issue resolution while collaborating constructively across distributed teams. Coaches administrators and internal consultants, conducts design/configuration reviews, and transfers knowledge for sustainable support. Demonstrates discretion, cultural awareness, sound judgment, and attention to detail when handling sensitive performance and rating data.<br>WHY JOIN ABDUL LATIF JAMEEL<br>Set up business from ground. Be part of a globally respected, family-owned organization with 80 years of pioneering history Work across diverse cultures and geographies with real international exposure Join a people-first culture built on Respect, Continuous Improvement, Pioneering Spirit, and Empowerment<br>READY TO MAKE YOUR MARK?<br>If you are ready to grow, contribute, and realize your potential within one of the region's most respected organizations — we would love to hear from you. Apply now!
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p><br><p>*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization. </p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs. </p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul>
<li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li>
<li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li>
<li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li>
<li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li>
<li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li>
<li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li>
<li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li>
<li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li>
<li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li>
</ul><br><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment. </p><br><br></li>
<li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li>
<li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li>
<li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li>
<li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li>
<li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li>
<li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li>
<li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li>
<li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch. </p><br><br></li>
</ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.</p><br><p>Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.</p><br><br><p><strong>Position Summary</strong></p><br><p>The Head of Sales drives strategic revenue growth across Renewals, Upsells, Acquisitions, and promotions by leading a high-performing, customer-centric team. As a brand ambassador, they own client engagement, deeply understand business needs, and proactively position solutions that maximize retention, expansion, and long-term value.</p><br><p><span><strong>Key Responsibilities </strong></span></p><br><ul><li><p><span>Develop deep expertise in the Property Finder marketplace and solution portfolio to effectively position value across customer segments and drive differentiated engagement </span></p><br></li><li><p><span>Build and scale the Egypt business through targeted acquisition and retention strategies, executing go-to-market plans that align corporate priorities with local market dynamics.</span></p><br></li><li><p><span>Sales Strategy & Execution </span></p><br></li><li><p><span>Partner cross-functionally with Sales Development Representatives (SDR) and Sales Operations to streamline customer acquisition and optimize conversion, leveraging data insights to continuously refine strategies and elevate sales performance </span></p><br></li><li><p><span>Deliver accurate revenue forecasts across weekly, monthly, and quarterly cycles, while monitoring key performance indicators and driving timely interventions to ensure consistent target achievement </span></p><br></li><li><p><span>Engage directly with customers to gather feedback, assess solution utilization, and address concerns, translating insights into actionable improvements while aligning internal resources to support client goals and drive long-term satisfaction </span></p><br></li><li><p><span>Hire, develop, and coach a consultative, high-impact sales team focused on delivering value and building long-term relationships </span></p><br></li><li><p><span>Foster a culture of accountability, collaboration, and continuous learning within the sales organization </span></p><br></li></ul><p><span><strong>Desired Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in business, Marketing, or Science; MBA preferred. </span></p><br></li><li><p><span>Familiarity with the real estate ecosystem is advantageous. </span></p><br></li><li><p><span>10+ years in B2B SaaS or subscription-based marketplaces, with proven success in sales and account management. Out of which, minimum 5 years leading high-performing B2B sales teams. </span></p><br></li><li><p><span>Demonstrated ability to deliver accurate weekly, monthly, and quarterly revenue forecasts with consistent target achievement. </span></p><br></li><li><p><span>Strong analytical acumen with a metrics-first approach to business management and decision-making. </span></p><br></li><li><p><span>Service-oriented leader with the patience and empathy to navigate diverse customer and employee needs.</span></p><br></li></ul><br><strong>Our promise to talent</strong><p>At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.</p><br><strong>Property Finder Guiding Principles</strong><ol><li><p>Think Future First</p><br></li><li><p>Data Beats Opinions, Speed Beats Perfection</p><br></li><li><p>Optimise for Impact</p><br></li><li><p>Act Like An Owner</p><br></li><li><p>The Biggest Risk is Taking no Risk at All</p><br></li></ol><br><br><br><br><br><br><br><strong>Find us at:</strong><br><br>TwitterFacebookInstagramLinkedinGlassdoor
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