Medical Representative Jobs - Cairo Egypt

About Koroot Koroot helps businesses build stronger relationships with their customers through digital loyalty solutions. Our loyalty program is designed for businesses such as cafés, restaurants, beauty salons, retail shops, and other customer-facing brands that want to increase repeat visits and customer retention. Koroot’s public website describes its solution as digital stamp cards for Apple Wallet and Google Wallet, helping coffee shops build customer loyalty without requiring customers to download an app. Role Overview We are looking for a motivated and energetic Senior Sales Executive to join Koroot’s first sales team. The main responsibility of this role is to visit businesses on the ground, introduce Koroot’s loyalty program, explain its value, and onboard new merchants. This is a field-based role ideal for someone who enjoys meeting people, building relationships, and learning how to sell technology products to local businesses. Key Responsibilities As a Senior Sales Executive, you will:Visit cafés, restaurants, beauty salons, barbershops, retail stores, and other local businesses. Introduce Koroot’s loyalty program and explain how it can help businesses bring customers back more often. Identify decision-makers such as owners, managers, or branch supervisors. Present Koroot’s solution clearly and confidently in face-to-face meetings. Collect business information and understand each merchant’s customer loyalty needs. Help onboard new merchants and guide them through the setup process. Follow up with potential clients through calls, Whats App, email, or in-person visits. Maintain a daily pipeline of leads, meetings, follow-ups, and closed deals. Achieve weekly and monthly sales and onboarding targets. Share market feedback with the team, including objections, competitor insights, and merchant needs. Represent Koroot professionally in all client interactions. What Success Looks Like<br>A successful Senior sales Executive at Koroot will:Visit a high number of relevant businesses every week (50+ new merchants per week) Book meetings with business owners and managers. Convert interested merchants into active Koroot clients. Build strong relationships with cafés, restaurants, salons, and retail stores. Keep accurate sales records and follow up consistently. Become confident in selling Koroot’s loyalty program independently. Compensation Basic salary. Sales commission or performance bonus. Medical Insurance. Transportation allowance, if applicable. Mobile allowance, if applicable. Growth opportunity into Senior Manager, Head of Sales, or Business Development roles.<br>Job Requirements The ideal candidate should have: Bachelor’s degree in Business, Marketing, Communications, or any related field. Minimum 3-5 years of sales experience. Strong communication and interpersonal skills. Confidence in approaching new businesses and starting conversations. Good presentation and persuasion skills. Ability to explain simple technology products to non-technical business owners. Self-motivated, energetic, and comfortable working outside the office. Strong follow-up skills and attention to detail. Basic computer and mobile app skills. Ability to use CRM tools, spreadsheets, or sales tracking systems. Good command of English; Arabic is a plus depending on the market. Valid driving license and access to transportation is preferred. Preferred Qualities We are especially interested in candidates who are:Outgoing and comfortable speaking with business owners. Hungry to learn sales and grow in a startup environment. Resilient and not discouraged by rejection. Organized and able to manage daily visits and follow-ups. Interested in technology, customer loyalty, restaurants, cafés, and local businesses. Able to build trust quickly with merchants.<br>How to Apply Please send your CV or resume by email to careers@koroot.io

Customer Service Specialist???? New Cairo, Cairo, Egypt<br>We're looking for a Customer Service Specialist to join a global team supporting customers in the banking and payment industry. In this role, you'll be the main point of contact for clients, managing the entire order lifecycle while coordinating with multiple internal teams to ensure successful delivery and an outstanding customer experience.<br>This is an excellent opportunity for someone with experience in banking, payments, fintech, or financial services, who enjoys working in an international environment, managing complex operational processes, and building strong relationships with customers and cross-functional teams.<br>What You'll Be Doing<br>• Act as the main point of contact for customers, receiving orders and providing guidance throughout the entire process.• Manage the end-to-end order lifecycle, from order entry through production, shipment, invoicing, and delivery.• Coordinate with Planning, Project Management, Production, Logistics, and other internal teams to ensure on-time execution and delivery.• Translate customer requirements into clear internal specifications for execution.• Monitor order status and proactively communicate updates to customers.• Handle customer complaints, non-conformities, returns, and product disposal processes.• Prepare shipping documentation and coordinate with freight forwarders to ensure smooth deliveries.• Manage banking documentation related to customs clearance and shipment release.• Prepare monthly operational reports, including month-end closing, invoicing reports, payment alerts, and sales order backlog analysis.• Support financial processes by monitoring customer payments and coordinating follow-up activities.• Manage bid bonds and performance guarantees with banking partners for tender participation and contract execution.• Maintain accurate documentation while ensuring compliance with internal procedures and regulatory requirements.• Build strong relationships with customers, internal stakeholders, and international G+D entities.<br>What We're Looking For<br>Technical Skills<br>• Previous experience in Customer Service, Client Services, Order Management, Supply Chain, or similar operational roles, ideally within the banking, payment, fintech, financial services, industrial, or manufacturing environment.• Experience managing customer orders while coordinating with multiple internal stakeholders.• Previous experience or strong exposure to the payment, banking, fintech, or financial services industry is highly valued.• Knowledge of payment processes, banking operations, financial products, or working with banks and financial institutions is a strong plus.• Knowledge of logistics, shipping documentation, customs, or international trade processes is a plus.• Experience supporting invoicing, reporting, or financial coordination activities is a plus.• Comfortable working with ERP systems and Microsoft Office applications.• Fluent English and Arabic. Soft Skills• Excellent communication and stakeholder management skills (English & Arabic)• Strong attention to detail with a high level of accuracy.• Well-organized, disciplined, and able to manage multiple priorities simultaneously.• Proactive mindset and willingness to learn.<br>What We Offer<br>• Opportunity to join a global leader in payment technologies and digital security.• Small and collaborative team based in New Cairo.• Working schedule: Sunday to Thursday, 9:00 AM – 5:00 PM.• Medical insurance program partially subsidized by the company.• Annual performance bonus (approximately one month's salary).• Annual salary review.• Salary paid in Egyptian Pounds with a USD-fixed reference to help protect against inflation.• Company-provided equipment.<br>Interested? Apply today and let's talk!<br>And if this role isn't for you, feel free to share it with your network—you might help someone find their next great opportunity.

About Helm:Helm, the leading social enterprise focused on empowering persons with disabilities and promoting inclusive workplaces and marketplaces throughout the ???????????????? ????????????????????????, is on the lookout for passionate and skilled professionals to join our expanding team. Operating in 6 countries and partnering with over 500 organizations, Helm is driving change, and we are inviting dedicated jobseekers to make an impact and become part of our journey. Helm Awards :· One of the top 10 businesses in Africa’s Business Heroes in 2022 ( ABH2022 ).· One of the world's most innovative practices that help improve the lives of persons with disabilities at the Zero Project Conference 2017 & 2018.· Startupper of the Year in 2016.· Rise Egypt Fellowship in 2014 at Harvard University, USA, and in 2015 - 2016 as one of the top 5 social entrepreneurs in Egypt.· First place winner in the Negma Social Entrepreneurship Competition in MIT, USA in 2013. Our Purpose: At Helm, our purpose is to empower individuals with disabilities to achieve their fullest potential and to create a world where inclusivity is the norm. We are committed to breaking down barriers, challenging stereotypes, and fostering environments where everyone can participate fully and equally. Our Values: · Proactive Ownership: We are a team of owners! We take initiative and are accountable for the results of our actions · Embrace Obstacles as Opportunities: Get comfortable being uncomfortable! It is in moments of discomfort that we have the potential to grow and evolve in profound ways· A Teacher Never Stops Being a student: Never stop learning! Knowledge can come from anywhere and everywhere · Passion is our Fuel: Passion is our secret sauce! Our sincere belief in what we do compels us to go above and beyond what is expected!· Champion Inclusivity: We are pioneers! We constantly strive to innovate, develop, support, and drive inclusion forward<br>Role Description: This is a full-time hybrid role for a Business Development Manager at Helm. The Business Development Manager will be responsible for developing and implementing strategies to drive business growth and expansion. They will identify new business opportunities and establish partnerships with organizations. The role will require both in-office work in El Maadi and the flexibility to work remotely. Job Description:· Operate as the lead point of contact and manager for all matters specific to the client.· Build and maintain strong, long-term client relationships.· Work closely with all the internal teams to ensure planning, scheduling and tracking project timings, deliverables and milestones according to customer needs and objectives.· Develop and deliver progress reports, proposals and presentations. Also analyze results, troubleshoot problem areas, and offer recommendations.· Assist with high severity requests or issue escalations as needed.· Actively lead and/or participate in activities such as regular update meetings, quarterly reviews and ongoing communication with clients.· Develop new business and long-term account opportunities.· Develop, coordinate, and implement sales plans designed to maintain and increase existing business and capture new opportunities.· Develop sales presentations and participate in meetings with clients.· Attend networking events.· Complete proposals, follow up on submissions.· Negotiate and close Business deals.<br>Qualifications · Bachelor's degree in business administration or a related field.· 7-10 years of experience in a relevant position, account management experience is an asset.· Experience in delivering client-focused solutions based on customer needs.· Proven knowledge and execution of successful development strategies.· Excellent use of Microsoft Office.<br>COMPETENCY PROFILE· Strong communication and interpersonal skills.· Team player.· Great time management skills are essential.· Be exceptionally well presented.· Focused and goal-oriented.<br>What we offer: · Competitive salaries.· Flexible working hours.· Hybrid work environment.· Comprehensive medical insurance.· Annual bonus.· Diverse & inclusive company culture.

Job Description<br><br>The Job: <br><br>You will be a member of the production engineering team at Smart Eye with a focus on automotive products. You will develop code enabling cars to intelligently monitor what's happening inside the cabin in order to improve safety, personalization, security, human/vehicle interactions, and more. You will work closely with your teammates to roll out new AI products and capabilities and pitch in and help wherever your interests and skills fit.<br><br>Our team is tasked with tuning, customizing, configuring, building, testing, delivering and supporting targeted versions of our Automotive SDK for vehicle production programs. In addition, we are tasked to adapt our software to customer specific hardware and operating systemsystems.<br><br>This is a great opportunity to get state of the art in cabin monitoring systems to production in the automotive industry. If you flourish with building new products that have never existed before, ifbefore, you get excited by creating solutions that take on significant problems. If you like rolling up your sleeves to get things done, then we want to hear from you!<br><br>Skills & Requirements<br><br>Must Have:<br><br> Bachelor’s degree in Computer Science, Software Engineering or equivalent 2-4 years of professional C++ programming Solid experience developing on Linux Multi-core programming experience Experience in optimizing code to reduce size, memory/CPU utilization Basic understanding of machine learning and computer vision<br><br>Nice To Have<br><br> Experience delivering software for automotive production programs including applying ASPICE and ISO 26262 Functional Safety processes to achieve the ASIL requirements Experience using automated tools for unit testing, performance testing, and static/dynamic code analysis Experience with CMake, Docker, Git, Gitlab and Jenkins Programming experience in Python Experience working in a fast-paced environment with a consistent track record of success at startups<br><br>About The Company<br><br>Smart Eye is the leading provider of Human Insight AI, technology that understands, supports and predicts human behavior in complex environments. The company is on a mission to bridge the gap between humans and machines for a safe and sustainable future. Supported by Affectiva and i Motions – companies it acquired in 2021 – Smart Eye’s multimodal software and hardware solutions provide unparalleled insight into human behavior.<br><br>In automotive, Smart Eye’s driver monitoring systems and interior sensing solutions improve road safety and the mobility experience. The company’s eye tracking technology and i Motions biosensor software platform are also used in behavioral research to enable advanced research in academic and commercial sectors. In media analytics, Affectiva’s Emotion AI provides the world’s largest brands and market researchers with a deeper understanding of how consumers engage with content, products, and services.<br><br>Founded in 1999, Smart Eye is a global company headquartered in Sweden, with customers including NASA, Nissan, Boeing, Honeywell, Volvo, GM, BMW, Polestar, Geely, Harvard University, 26 percent of the Fortune Global 500 companies, and over 1,300 research organizations around the world.<br><br>Visit www.smarteye.ai for more information.<br><br>Additional Information And Company Benefits<br><br> Full Time Position located in 5th settlement - New Cairo - Egypt Competitive Benefits Package including:Salaries in USDSocial Insurance Casual Startup office culture, collaborative office space Flexible work schedule Complimentary snacks and drinks, and lunch provided once a week Unlimited PTO plan Premium medical insurance.<br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>Purpose:</strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in <strong>Pharmacy</strong>, <strong>Medicine</strong> or <strong>Dentistry</strong></li><li><strong>Minimum 2 – 5 years of successful pharmaceutical sales experience.</strong></li><li><strong>Current or recent Oncology and/or Hematology field sales experience (mandatory).</strong></li><li>Proven track record of consistently achieving or exceeding sales targets.</li><li>Strong scientific knowledge of Oncology/Hematology disease areas and treatment pathways.</li><li>Experience engaging with oncologists, hematologists, pharmacists, and multidisciplinary teams.</li><li>Excellent communication, presentation, and influencing skills.</li><li>Fluent in English and Arabic.</li><li>Valid driving license.</li></ul><p><strong>Preferred Criteria</strong></p><br><ul><li>Experience launching innovative Oncology/Hematology therapies.</li><li>Experience with biologics, immunotherapy, bispecific antibodies, ADCs, targeted therapies, or hematologic malignancies innovative therapies.</li><li>Experience in strategic account management and KOL engagement.</li><li>Previous experience in companion diagnostics.</li><li>Understanding of market access, reimbursement pathways, and institutional business in Egypt.</li><li>Well understanding of innovative access models PHI and NGOs.</li><li>Strong analytical and business planning capabilities.</li><li>Experience working in a multinational pharmaceutical company.</li><li>Ability to work effectively in a cross-functional matrix environment.</li><li>Digital engagement and CRM proficiency.&nbsp;</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>Customer-centric mindset</li><li>Scientific credibility</li><li>Business acumen</li><li>Strategic account management</li><li>Influencing and negotiation</li><li>Territory planning and execution</li><li>Collaboration and teamwork</li><li>Learning agility</li><li>Integrity and compliance</li><li>Ownership and accountability</li><li>Resilience and adaptability</li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Viatris Egypt S.A.E</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br>&nbsp;</p><br><p>Every day, we rise to the challenge to make a difference and here’s how the CRM and Samples Coordinator role will make an impact:</p><br><p><u>Summary</u></p><br><p><span>The primary role of the CRM and Samples Coordinator is responsible for driving governance in customer data and HCP universe management. The role would be responsible to ensure that the Field colleagues have the required support to efficiently utilized the CRM tools in their daily interactions with the HCPs. This role will also drive the process to ensure complaint sample distribution and utilization by the field colleagues. The CRM and Samples Coordinator would be responsible to ensure that all the customer facing colleagues in the assigned geographies are equipped with the required training and skills to use their tools and to comply with sample policy. </span></p><br><p><span>KEY RESPONSIBILITIES AND FUNCTION</span></p><br><p><u>INDIVIDUAL</u></p><br><ul><li><p><span>Platform owner &amp; administrator of CRM, issues &amp; CR management</span></p><br></li><li><p><span>Manage the process for creation, harmonization, implementation and maintenance of data management practices for global sales force automation systems</span></p><br></li><li><p><span>Develop and implement new / enhanced commercial business processes as needed to support data management within the CRM or related systems that align with the commercial operations objectives</span></p><br></li><li><p><span>To be the gatekeeper for all global deliverables participating and managing the User Acceptance Testing (UAT) in coordination with CEx acceptance of deliverables related to CRM system.</span></p><br></li><li><p><span>Preparation of load-files reflecting cycle-plans, org structure, territory alignments, digital promotional materials in CRM system aligned with digital GTM</span></p><br></li><li><p><span>Escalation on support for CRM, collaborating with the global service teams on any agreed commitments, SLA’s, and business continuity of platform.</span></p><br></li><li><p><span>Facilitate the data mapping, management, and governance processes with commercial operations colleagues, business leaders, and IT</span></p><br></li><li><p><span>Supporting the Sales and Marketing departments for the creation of CRM-related new stakeholders in the system.</span></p><br></li><li><p><span>Working with other system owners (Veeva Vault, HCP Consent DB, Marketo, RDM) to ensure the optimal flow of information and content between platforms.</span></p><br></li><li><p><span>Customer E-permission management; collecting, verification and validation integrated with global Identity Hub platform</span></p><br></li><li><p><span>Manage Sample upload and track utilization through the CRM system</span></p><br></li><li><p><span>Ensure sample controls and policies are implemented in the markets</span></p><br></li><li><p><span>Coordinate Sample reconciliation process across assigned geographies</span></p><br></li><li><p><span>Provide training for FF regarding CRM system utilization and answering their questions for technique and system related issues.</span></p><br></li><li><p><span>Continually seek opportunities to leverage technologies &amp; solutions pertinent to the FF and available such as collaboration tools, automated reporting and new/enhanced CRM capability.</span></p><br></li></ul><p><u>SHARED</u></p><br><ul><li><p><span>Support legal, medical, compliance &amp; pharmacovigilance teams for the CRM related issues.</span></p><br></li><li><p><span>Partnering with the rest of the SECCD team to deliver on the collective commitments to the business</span></p><br></li><li><p><span>Partner closely with Medical and Marketing colleagues to ensure prompt and adequate approval of training contents for all products</span></p><br></li></ul><p><u><span>EXPERIENCE</span></u></p><br><ul><li><p><span>Sales and marketing experience - </span><b><span>5 years /</span> <span>Required</span></b></p><br></li><li><p><span>Pharmaceutical experience</span>- <b><span>3 years</span> / <span>Preferred</span></b></p><br></li><li><p><span>Proven understanding of field force deployment processes</span> <b><span>3 years / Required</span></b></p><br></li><li><p><span>Project management skill</span> <b><span>3 years / Preferred</span></b></p><br></li><li><p><span>Deep understanding of Field based technology</span> <b><span>3 years/</span> <span>Required</span></b></p><br></li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>

Be You, Be Bayer At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining ‘impossible’. We’re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organization and help us serve our customers better and more efficiently. Because of this, we’re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognize technology as a powerful tool for streamlining processes and improving the business overall. At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger. We’re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities’ development programs, Project Assignments and Professional Development Assistance programs Come grow with us.<br>Do Something That Moves you Achieve Business & Growth Targets:• Deliver business, growth, and market share objectives for assigned brands/territories through business Excellence KPIs and execution of the district strategy. Engage, Educate & Empower HCPs:• As a trusted partner she/he will act as the primary (but nonexclusive) point of contact between stakeholders and Bayer; the CES shares the HCPs community needs internally, seek support and guidance from cross functional team.• Act as a trusted scientific partner to Healthcare Professionals (HCPs) and Thought Leaders. Organize and facilitate one-to-one and group scientific meetings, virtual panels, and peer-to-peer sessions to communicate disease and brand messaging effectively. Co-create Scientific Content & Programs:• Partner with speakers to design, contract, and deliver yearly educational curricula that align HCP interests with Bayer’s scientific and promotional objectives. Integrate these sessions into various formats including symposia, debates, and national or regional Bayer-initiated events. Customer-Centric Multi-Channel Engagement:• Plan and execute tailored engagement strategies through the channels preferred by each HCP, ensuring Patient-Focused Interaction (PFI) standards and a consistent, value-driven customer experience across physical, hybrid, and virtual platforms. Insight Generation & Data Utilization:• Capture, analyze, and report HCP insights, engagement data, and event outcomes through Veeva and CRM systems. Use data-driven learnings to optimize future content, segmentation, and customer journey planning. Cross-Functional Collaboration:• Collaborate closely with the relevant Product Team and Customer Team to ensure alignment on messaging, initiatives, and customer evolution campaigns.• Along with the marketing team, leverages insights about specific customers segments generated from virtual/f2f meetings to build on the next best action in the Customer Evolution Campaign (CEC). Digital & Innovation Leadership:• Leverage digital tools and emerging technologies to enhance engagement and experimentation with new meeting formats. Partner with virtual event experts to deliver impactful, interactive experiences.• Facilitate digital networking of likeminded HCPs and educate and influence non loyalist HCPs to increase their adoption of Bayer brands. Compliance & Governance:• Ensure full adherence to local laws, company policies, and Bayer’s compliance standards in all activities, maintaining discipline and accuracy in reporting, data entry, and documentation.• Display great level of discipline and quality in maintaining data entry related to customer profile information, daily activities, event reporting, PGMI reporting, channel preference, customer insights, adoption ladder and samples as required on Veeva.<br> Your Experience• University degree preferably in Pharmaceutical Sciences, Medicine /Medical background • Minimum 2-3 years of relevant experience within the pharmaceutical industry in the Cardiorenal • Excellent stakeholder engagement record including partnering with thought leaders and institutes is required.• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence• Strong scientific knowledge and ability to interpret scientific data in the therapy area she/he is assigned to.• Hands on experience of using digital & Virtual means and tools is prefreable .• Maintains growth mindset to work through new working models and proactively identifies areas of improvement with the new hybrid responsibilities.• Good understanding of agile ways of working is desired• Robust understanding of medico marketing strategies and tactics • Proficient in English to collaborate externally, internally & across the broader organization enterprise is highly desired<br>Empowered to Achieve At Bayer, we’re all about advancing life for those who work alongside us. That’s why we offer flexible working arrangements to help you achieve that fundamental work life balance, 16 weeks paid maternity leave, and 10 days paternity leave. With our Professional Development Assistance policy for talents, we fund postgraduate studies to help you in your professional growth. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you’ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality and be you, at Bayer. We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents. If you are a person with disability and wish to apply, please send your CV directly to BME. Inclusive Opportunities@bayer.com, with the job vacancy title mentioned in the subject line. You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion. At Bayer, we’re all about advancing life for those who work alongside us, recognized as the first place, 7 Stars Company at the Taqdeer Awards 2026, a benchmark of excellence in employee wellbeing and workplace practices. Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>This is where&nbsp;</b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride.&nbsp;</p><br><br><br><br><p><span><b>Location Requirement – Malta</b><br>This position is based in&nbsp;<b>Malta</b>. Applications are only being considered from candidates who are willing and able to relocate to Malta for this opportunity.<br>Full time on permanent basis. Shift based.</span></p><br><br><br><p><span>The Production Technician will be required to work on a shift basis while carrying out preventative and predictive maintenance to ensure maximum equipment availability and deal with machine breakdowns and any necessary equipment upgrades.<br>We are looking for a skilled Production Technician to join our team. The Production Technician is responsible for operating and maintaining production machinery, ensuring that manufacturing procedures are carried out accurately, and maintaining a safe and clean working environment.</span></p><br><br><p><br><span><b>Responsibilities</b></span></p><br><br><ul><li><p><span>Perform the necessary maintenance activities on assigned equipment. Maintenance can be related to breakdown maintenance and preventive maintenance. Both activities must be performed by following Baxter's Global Procedures, as well as Baxter Malta's Local Procedures.</span></p><br><br></li><li><p><span>Support the Engineering team in the installation and validation of new processes within the plant, process improvements, MIPs, SNCs, and NPDs.</span></p><br><br></li><li><p><span>Adhere to all environmental, health and safety SOPs, equipment requirements, policies, and procedures, including any process-specific requirements.</span></p><br><br></li><li><p><span>Support plant-wide strategic plan programs and activities as instructed by the area Maintenance Manager.</span></p><br><br></li></ul><p><br><span><b>Qualifications</b></span></p><br><br><ul><li><p><span>Electrical qualification.</span></p><br><br></li><li><p><span>Proven work experience as a Production Technician or in a similar role.</span></p><br><br></li><li><p><span>Experience with industrial manufacturing equipment.</span></p><br><br></li><li><p><span>Understanding of safety regulations and procedures.</span></p><br><br></li><li><p><span>Good physical condition and stamina.</span></p><br><br></li><li><p><span>Technical knowledge and ability to read blueprints, manuals, and drawings.</span></p><br><br></li><li><p><span>Excellent troubleshooting skills.</span></p><br><br></li><li><p><span>Strong attention to detail and accuracy in work.</span></p><br><br></li></ul><p><br><span>We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €20,800.00 annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentives. For questions about compensation, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.</span></p><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p> <h4>The role of Catering Sales Manager:</h4> <p>We are currently seeking the creative talent of a full-time Catering Sales Manager who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. This person will be responsible to secure and service catering business from social and corporate markets, through promotion and prospecting, while maintaining standards and revenue.</p> <h4>Our ideal Catering Sales Manager:</h4> <p>Talents must have at least three years of field experience and a bachelor's degree. Proficiency in English, strong selling and interpersonal skills, creativity, attention to detail, and the ability to handle multiple tasks in a fast-paced, client-driven environment are required.</p> <h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p> <h4>Join a diverse and talented team in Boston</h4> <p>We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.</p> <h4>The Role</h4> <p>This role oversees operational, financial and people related matters within our In-Room Dining department.</p> <p>To thrive in this role, the ideal candidate will have a solid track record in high quality hotels or Food & Beverage venues, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.</p> <p>The role balances the day-to-day management of the In-Room Dining operation whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.</p> <p><strong>Hourly Rate:</strong> $29.13 per hour</p> <h4>What to expect from your work experience</h4> <ul> <li>Free medical and dental insurance for you and your eligible dependents.</li> <li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li> <li>Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li> <li>Complimentary meals at our employee cafeteria.</li> <li>401k participation with company matching program.</li> <li>Complimentary life insurance.</li> <li>Vacation and paid sick time off.</li> <li>And much more!</li> </ul> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>

<strong>Company Description<br><br>"eClerx company<br>""We’re hiring Customer Care Executive for the Inbound US Voice Process<br> Position Details:<br>▪️ Handle inbound customer inquiries and provide exceptional support to US-based customers.<br> Salary:<br>▪️ 21,000 EGP Gross<br>▪️ 15500 net + 2300 night allowance ( 18k granted ) + 3000 KPIS<br> Shifts:<br>▪️ Rotational night &amp; overnight<br> Requirements:<br>▪️ Fluency in English (B2 Level)<br> Location: Technological Park, Maadi"""<br><br><br></strong><strong>Role Description</strong> The Call Center Representative is a full-time, on-site role based in Cairo. In this position, the representative will respond to inbound calls, emails, and messages, providing timely and accurate information about BlackHand’s services and programs. Day-to-day tasks include handling customer inquiries, resolving issues, documenting interactions, and escalating complex cases to the appropriate teams. The role involves maintaining high standards of customer satisfaction, following call scripts and guidelines, and updating customer records in internal systems. The representative will collaborate with colleagues to improve processes, share feedback from customers, and support outreach related to events and platform features.<br><strong>Qualifications<br></strong> <br><ul><strong><li>Strong customer-facing skills, including experience as Customer Service Representatives and in Customer Support.</li><li>Ability to maintain high Customer Satisfaction through clear communication and problem-solving.</li><li>Excellent Interpersonal Skills, including active listening, empathy, and professional communication.</li><li>Solid Computer Literacy, with the ability to work with CRM tools, call center software, and standard office applications.</li><li>Strong spoken and written communication skills in English; additional language abilities are a plus.</li><li>Ability to work on-site in Cairo, manage high call volumes, and stay organized in a fast-paced environment.</li><li>Previous experience in a call center, customer service, or tech-enabled service environment is beneficial.</li><li>High school diploma or equivalent required; post-secondary education in business, communications, or related fields is an advantage.</li><li>Proficiency level of English from b1+ to B2</li></strong></ul>

<p><strong>Company Description</strong> </p><p>Digital Shifts is a digital solutions company specializing in high-performance websites and user-centric designs that help clients grow their businesses. The team combines creativity with advanced technology to deliver measurable results and engaging online experiences. Serving clients across the USA, the Gulf, Lebanon, South Africa, and other regions, Digital Shifts operates in diverse markets and industries. Prospective team members can expect to work in an environment that values innovation, collaboration, and continuous improvement in digital performance.</p><p><br></p><p><strong>Role Description</strong> </p><p>This is a full-time remote role for a Sales Representative at Digital Shifts. The Sales Representative will identify and qualify leads, conduct discovery calls, and present digital solutions tailored to client needs. Daily tasks include managing a sales pipeline, preparing proposals, coordinating with design and development teams, and following up to close deals. The role involves maintaining strong client relationships, gathering feedback, and communicating market insights to internal stakeholders. The Sales Representative will also use CRM tools to track activities, meet sales targets, and support ongoing account growth.</p><p><br></p><p><strong>Qualifications</strong></p><ul><li>Demonstrated skills in prospecting, lead generation, and consultative selling within digital or technology services.</li><li>Experience preparing and delivering client presentations, proposals, and product demonstrations.</li><li>Strong relationship-building, negotiation, and closing skills with a focus on long-term client success.</li><li>Ability to use CRM software and basic sales analytics tools to manage pipelines and report on performance.</li><li>Clear and professional verbal and written communication skills, including remote meeting and email etiquette.</li><li>Understanding of websites, digital design, and online marketing concepts; ability to explain technical ideas in simple terms.</li><li>Self-motivated, organized, and comfortable working independently in a remote, performance-driven environment.</li><li>Previous experience in B2B sales or account management is preferred; experience with international clients is a plus.</li><li>Bachelor’s degree in Business, Marketing, Communications, or equivalent practical experience is beneficial.</li></ul>

<p><strong>Company Description</strong> Lynkers Real Estate provides tailored real estate consultancy services designed to meet the diverse needs of individuals, families, and businesses. The company focuses on helping clients identify and secure property solutions that align with their goals and future plans. With a team of experienced real estate professionals, Lynkers delivers guidance across residential and commercial markets. The organization values long-term relationships, personalized service, and informed decision-making. </p><p><strong>Role Description</strong> The Sales Representative – Real Estate role is a full-time, on-site position based in New Cairo. The Sales Representative will identify prospective clients, conduct property viewings, and present suitable real estate options that match client requirements. Daily responsibilities include managing leads, following up with inquiries, negotiating offers, and supporting clients throughout the sales cycle from initial contact to closing. The role also involves maintaining up-to-date knowledge of local market trends, property listings, and legal documentation requirements. The Sales Representative will collaborate with the wider team to meet sales targets, deliver high-quality customer service, and uphold Lynkers Real Estate’s professional standards.</p><p><strong>Qualifications</strong></p><ul><li>Strong customer service skills, including active listening, responsiveness, and the ability to build long-term client relationships.</li><li>Knowledge of real estate and real property principles, including local market trends, valuation basics, and transaction processes.</li><li>Possession of a valid Real Estate License or eligibility to obtain one, in line with local regulatory requirements.</li><li>Proven sales skills, including prospecting, lead management, negotiation, and closing deals.</li><li>Excellent communication and interpersonal skills, with the ability to present information clearly and professionally.</li><li>Basic proficiency with CRM tools, online listing platforms, and standard office software (e.g., email, spreadsheets, presentations).</li><li>Ability to work on-site in New Cairo, manage time effectively, and handle multiple client engagements simultaneously.</li><li>Prior experience in real estate sales or related fields is an advantage; a background in business, marketing, or a related discipline is beneficial.</li></ul>

Join Met Life as a Direct Sales Representative – Cairo, Egypt<br><br>Met Life, a global leader in insurance and financial services, is hiring Direct Sales Representatives to join our Cairo team.<br><br>What You’ll Do:<br>✔ Build strong client relationships<br>✔ Promote and sell insurance products<br>✔ Provide financial advice and support<br>✔ Exceed sales targets in a fast-paced setting<br><br>What We’re Looking For:<br>???? Strong communication and sales skills<br>???? Experience in sales or customer service (preferred)<br>???? Background in finance or insurance is a plus<br>???? Bachelor’s degree in Business or related fields<br><br>Compensation & Benefits:<br>Competitive, target-based salary<br>Commissions up to 30% + quarterly/annual bonuses<br>Career growth with a global brand<br>Full training and ongoing support<br><br>???? Apply Now<br>Send your CV to: Mostafa.mohamed@Metlifeegypt.com<br>Or contact us on Whats App: +01101697677<br><br>Take your sales career to the next level with Met Life!

Join Met Life as a Direct Sales Representative – Cairo, Egypt<br>Met Life, a global leader in insurance and financial services, is hiring Direct Sales Representatives to join our Cairo team.<br>What You’ll Do:✔ Build strong client relationships✔ Promote and sell insurance products✔ Provide financial advice and support✔ Exceed sales targets in a fast-paced setting<br>What We’re Looking For:???? Strong communication and sales skills???? Experience in sales or customer service (preferred)???? Background in finance or insurance is a plus???? Bachelor’s degree in Business or related fields<br>Compensation & Benefits:Competitive, target-based salary Commissions up to 30% + quarterly/annual bonuses Career growth with a global brand Full training and ongoing support<br>???? Apply Now Send your CV to: Sandra. Shahat@Metlifeegypt.com Or contact us on Whats App: 01271854860<br>Take your sales career to the next level with Met Life!

We’re Hiring – Customer Support Specialist (Voice-Based)<br><br>Location: Cair<br>o<br>For a very well-known multinational FMCG company, a full-time role for a Customer Service Representative, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basi<br>s.<br>Your Responsibilities Will Inclu<br>de:<br>Managing inbound and outbound customer calls in a professional manner. Assisting customers with inquiries, requests, and concerns efficiently. Identifying issues and delivering effective solutions to meet customer ne<br>eds.<br>What We're Looking<br> For:<br>Excellent English level (C1) Bachelor’s Degree in any field Customer Service Representatives and Customer Support skills Flexibility with rotational shifts Minimum 1 year of experience Familiarity with Salesforce or similar CRM tools is pre<br>ferred<br>Benefits Attractive package Fully paid training Transportation No overnight shift Professional and collaborative setting that fosters continuous learning and deve<br>lopment

Join Met Life as a Direct Sales Representative – Cairo, Egypt<br>Met Life, a global leader in insurance and financial services, is hiring Direct Sales Representatives to join our Cairo team.<br>What You’ll Do:✔ Build strong client relationships✔ Promote and sell insurance products✔ Provide financial advice and support✔ Exceed sales targets in a fast-paced setting<br>What We’re Looking For:???? Strong communication and sales skills???? Experience in sales or customer service (preferred)???? Background in finance or insurance is a plus???? Bachelor’s degree in Business or related fields<br>Compensation & Benefits:Competitive, target-based salary Commissions up to 30% + quarterly/annual bonuses Career growth with a global brand Full training and ongoing support<br>???? Apply Now Send your CV to: Sandra. Shahat@Metlifeegypt.com Or contact us on Whats App: 01271854860<br>Take your sales career to the next level with Met Life!

<ul><li><p>???? We’re Hiring | B2B Sales Representative</p></li><li><p></p></li><li><p>ELTOP Transportation is hiring a motivated and results-driven B2B Sales Representative to join our growing team.</p></li><li><p></p></li><li><p>Responsibilities:</p></li><li><p> Identify and approach potential corporate clients.</p></li><li><p> Contact HR, Administration &amp; Procurement teams.</p></li><li><p> Generate leads and arrange client meetings.</p></li><li><p> Follow up on quotations and close new contracts.</p></li><li><p> Build and maintain strong client relationships.</p></li><li><p> Achieve monthly sales targets.</p></li></ul><ul><li><p>We Offer:</p></li><li><p> Fixed Salary + Commission</p></li><li><p> Performance Bonuses</p></li><li><p> Career Growth</p></li></ul><p></p><ul><li><p> Location: Giza / 6th of October</p></li></ul><ul><li><p> Apply Now: Send your CV via DM.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements:</p></li><li><p> B2B Sales experience is preferred.</p></li><li><p> Excellent communication &amp; negotiation skills.</p></li><li><p> Strong follow-up and customer relationship skills.</p></li><li><p> Target-oriented and self-motivated.</p></li><li><p> Transportation/Logistics experience is a plus.</p></li></ul><p></p><p></p>

<ul><li><p>Sales Representative – EMA Export</p></li><li><p>We are looking for a motivated Sales Representative to join our team and help expand our international client base.</p></li><li><p>Responsibilities:</p></li><li><p>Contact and follow up with potential international clients.</p></li><li><p>Generate B2B leads and develop new business opportunities.</p></li><li><p>Present our products, prices, and company services professionally.</p></li><li><p>Maintain strong relationships with existing and potential clients.</p></li><li><p>Follow up on quotations and support the sales process.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Previous experience in sales (experience in export or agricultural products is a plus).</p></li><li><p>Excellant communication and negotiation skills.</p></li><li><p>Good command of english ( written and spoken ).</p></li><li><p>Proficiency in microsoft office and email communication.</p></li><li><p><em>Self motivated ,target oriented , and able to work under pressure</em></p></li></ul><p></p>

<p>TP Group, formerly known as Teleperformance, is a global leader in digital business services with nearly 47 years of experience. In response to the AI era, the company has evolved its brand and operations to be more modern, agile, and empathetic while maintaining its strong industry presence. TP focuses on intelligent, technology-driven solutions that support clients across diverse sectors. The organization is committed to creating future-proof customer experience models that meet changing market needs. Team members join a company that values innovation, adaptability, and human-centric service.</p><p>Role Description The Customer Service Representative (B2) role at TP is a full-time, on-site position based in Cairo, Egypt. In this role, the representative will handle inbound and outbound customer interactions, respond to inquiries, resolve issues, and provide accurate information about products and services. Daily responsibilities include maintaining detailed records of customer contacts, following established procedures and scripts, and escalating complex cases when necessary. The representative will focus on delivering a consistent, high-quality customer experience, meeting performance targets, and contributing to customer satisfaction and loyalty. Collaboration with team members and supervisors to improve processes and share feedback is also part of the day-to-day work.</p><p>Qualifications</p><p> </p><p>Ability to work effectively as a Customer Service Representative, handling diverse customer interactions with professionalism.</p><p>Strong Customer Support skills, including responding to inquiries, troubleshooting issues, and providing clear information.</p><p>Focus on Customer Satisfaction, with a commitment to resolving concerns promptly and courteously.</p><p>Understanding of Customer Service fundamentals and best practices in contact center environments.</p><p>Capability to contribute to a positive Customer Experience through empathy, active listening, and problem-solving.</p><p>Excellent verbal and written communication skills in English; additional language skills are an advantage.</p><p>Comfort working in an on-site, fast-paced environment in Cairo, Egypt, with flexibility for shift-based schedules if required.</p><p>Basic computer literacy, including use of CRM systems and common office applications.</p><p>Previous experience in a call center or customer-facing role is preferred but not mandatory.</p><p>High school diploma or equivalent; further education in business, communication, or related fields is an asset.</p><p><strong>Requirements</strong></p><ul><li><strong>Required Skills & Expertise:</strong></li><li>Demonstrated proficiency in <strong>Customer Care, Customer Service, and Customer Support</strong> principles.</li><li>Exceptional <strong>Communication</strong> skills, both verbal and written, with a strong emphasis on <strong>English Language (B2 proficiency)</strong>.</li><li>Proven ability in <strong>Problem-solving</strong> and effective <strong>Conflict Resolution</strong>.</li><li>Strong capabilities in <strong>Active Listening</strong> and genuine <strong>Empathy</strong>.</li><li>Adept at <strong>Time Management</strong> and efficient <strong>Data Entry</strong>.</li><li>Familiarity with <strong>CRM Software</strong> or a quick learner with new technologies.</li><li>A true <strong>Teamwork</strong> player with high <strong>Adaptability</strong> to changing situations.</li><li><strong>Experience Requirements:</strong></li><li>A minimum of <strong>0-2 years of experience</strong> in a customer-facing role. We welcome fresh graduates and those new to the field who possess a passion for service!</li><li><strong>Career Level Expectations:</strong></li><li>This is an exciting <strong>Entry Level</strong> opportunity, perfect for individuals eager to launch their professional career in a supportive and dynamic environment.</li></ul>