Maintenance Manager Jobs in Egypt
8356 Jobs Found
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<span>Job Purpose : Design Project Manager is responsible for planning, coordinating, and overseeing the end-to-end delivery of creative and design projects within the Design Hub.<br> This role ensures structured workflow management, efficient task allocation, and seamless collaboration across teams to deliver high-quality outputs on time.<br> It focuses on maintaining visibility, accountability, and consistency across multiple parallel projects while ensuring proper documentation and archiving practices.<br> Key Accountability: Activities : Project Planning & Workflow Structuring ‒ Establish clear project plans, timelines, and deliverables based on briefs and business requirements.<br> ‒ Structure and standardize workflows to ensure efficiency and consistency across all design projects.<br> ‒ Translate briefs into actionable plans with defined milestones and responsibilities.<br> Task Management & Resource Coordination ‒ Assign tasks to designers and relevant stakeholders based on capacity and priorities.<br> ‒ Monitor workload distribution and optimize resource utilization across the Design Hub.<br> ‒ Ensure alignment between Traffic Manager direction and execution teams.<br> Progress Tracking & Delivery Management ‒ Track project progress against timelines, identifying risks, delays, or bottlenecks.<br> ‒ Ensure timely delivery of all creative outputs while maintaining quality standards.<br> ‒ Provide regular status updates and escalate issues when required.<br> Stakeholder Coordination & Communication ‒ Act as the central coordination point between creative, marketing, and other business units.<br> ‒ Maintain clear communication channels to ensure alignment on expectations and deliverables.<br> ‒ Support cross-functional collaboration to resolve dependencies and challenges.<br> Documentation, Archiving & Process Governance ‒ Ensure all project documentation, assets, and versions are properly maintained and archived.<br> ‒ Enforce structured documentation practices across all projects.<br> ‒ Support continuous improvement of processes, tools, and workflow systems (Zoho, Figma, etc.<br>). Education & Certification: Education & Certification: − Bachelor’s degree in Design, Marketing, Business Administration, or related field.<br> Experience: − 5 – 7 years of experience in project management within creative, design, or event environments.<br> Other: − Proficiency in workflow and project management tools (e.<br>g., Zoho) and design collaboration tools (e.<br>g., Figma). − Strong understanding of creative processes and design lifecycle.<br> − English proficiency: Minimum B2 level.<br> − Strong organizational and multitasking abilities across multiple parallel projects.<br> − Excellent planning, scheduling, and time management skills.<br> − Ability to manage team workload and prioritize effectively.<br> − Strong communication and stakeholder management skills.<br> − Problem-solving mindset with the ability to anticipate and mitigate risks.<br> − High attention to detail in documentation, tracking, and archiving.<br> kee − Bachelor’s degree in Design, Marketing, Business Administration, or related field.<br> Experience: − 5 – 7 years of experience in project management within creative, design, or event environments.<br> Other: − Proficiency in workflow and project management tools (e.<br>g., Zoho) and design collaboration tools (e.<br>g., Figma). − Strong understanding of creative processes and design lifecycle.<br> − English proficiency: Minimum B2 level.<br> − Strong organizational and multitasking abilities across multiple parallel projects.<br> − Excellent planning, scheduling, and time management skills.<br> − Ability to manage team workload and prioritize effectively.<br> − Strong communication and stakeholder management skills.<br> − Problem-solving mindset with the ability to anticipate and mitigate risks.<br> − High attention to detail in documentation, tracking, and archiving.<br></span> </div>
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About the job Account Manager - (Marketing Agencies Background)
Role Overview
<p>The Account Manager will be responsible for managing client relationships, driving business growth, and ensuring the successful execution of marketing and advertising campaigns. The role requires a strong sales-oriented mindset, excellent client servicing capabilities, and the ability to identify new business opportunities while maintaining long-term partnerships with key accounts.</p><br>
<p>The ideal candidate should possess strong experience in marketing agencies, client relationship management, and B2B sales, with the ability to manage multiple accounts in a fast-paced and dynamic environment.</p><br>
Key Responsibilities<strong>Client Relationship Management</strong><ul><li>Build and maintain strong relationships with existing clients and key stakeholders</li><li>Act as the main point of contact between clients and internal teams</li><li>Understand client objectives, business needs, and marketing goals</li><li>Ensure high levels of client satisfaction and long-term partnership development</li></ul>
<p><strong>Business Development & Sales</strong></p><br><ul><li> Identify and develop new business opportunities within existing and target accounts</li><li>Achieve monthly, quarterly, and annual revenue targets</li><li>Lead client pitches, presentations, and commercial discussions</li><li>Prepare proposals, quotations, and negotiate contracts with clients</li><li>Upsell and cross-sell agency services to maximize account growth</li></ul>
<p><strong>Campaign Management</strong></p><br><ul><li>Coordinate with creative, media, digital, and production teams to ensure smooth campaign execution</li><li>Monitor project timelines, deliverables, and campaign performance</li><li>Ensure all projects are delivered on time, within scope, and aligned with client expectations</li><li>Support clients with strategic marketing recommendations and solutions</li></ul>
<p><strong>Market Intelligence</strong></p><br><ul><li>Monitor market trends, competitor activities, and emerging marketing innovations</li><li>Identify opportunities for expanding services and improving client engagement</li><li>Provide insights and recommendations to support business growth strategies</li><li>Stay updated on digital marketing, branding, and advertising industry developments</li></ul>
<p><strong>Reporting & Analysis</strong></p><br><ul><li>Prepare account performance reports and revenue forecasts</li><li> Maintain updated CRM records and sales pipelines</li><li>Track campaign performance and client KPIs</li><li>Provide regular business updates and strategic recommendations to management</li></ul>
Requirements & Qualifications
<ul><li> Bachelor's degree in Marketing, Business Administration, Communications, or related field</li><li>4+ years of experience in account management within a marketing, advertising, or creative agency</li><li>Strong sales and business development background is essential</li><li>Proven track record in managing and growing client accounts</li><li>Experience working with multinational or regional clients is highly preferred</li><li>Strong presentation, negotiation, and communication skills</li><li>Ability to manage multiple projects and clients simultaneously</li><li>Excellent relationship-building and stakeholder management capabilities</li><li>Strong commercial awareness and client-centric mindset</li><li>Good command of English is required</li><li>Proficiency in Microsoft Office, CRM systems, and project management tools</li></ul>
Location
<p> Egypt</p><br>
Why Join This Opportunity?
<ul><li>Join a leading multinational marketing and communications agency</li><li>Exposure to regional and international brands across multiple industries</li><li>Opportunity to work on high-impact campaigns and strategic projects</li><li>Dynamic, creative, and fast-paced work environment</li><li>Competitive salary package with attractive incentives and growth opportunities</li><li>Strong career development and learning exposure within the marketing industry</li></ul>
Ready to Build Client Partnerships and Drive Business Growth?
<p>If you are passionate about client management, sales, and delivering impactful marketing solutions, we'd love to hear from you. Apply now and become part of a high-performing team shaping innovative marketing experiences across the region.</p><br>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong><span>Data & Analytics Manager</span></strong></p><br> <p><span>The purpose of this role is to develop, govern and deliver reliable, automated and decision‑oriented analytics that support performance management, targeting and execution across Marketing & Sales.</span></p><br>
<p><span>Reporting to the Data & Foresight Lead, the Data & Analytics Manager ensures that data from multiple sources is integrated, governed and transformed into dashboards and tools that improve visibility, execution discipline and speed of decision‑making across the organisation.</span></p><br> <p><strong><span>Position:</span></strong></p><br> <p><strong><span>Data governance and integration</span></strong></p><br> <ul>
<li><span>Define and maintain data standards, definitions and governance for consumer, trade and transactional datasets.</span></li>
<li><span>Ensure accuracy, consistency and reliability of data used across M&S.</span></li>
<li><span>Partner with D&IT, Sales Systems and other da</span><span>taset owners to strengthen data pipelines and data quality.</span></li>
</ul> <p><strong><span>Performance dashboards and reporting</span></strong></p><br> <ul>
<li><span>Develop and maintain automated dashboards supporting brand, activation, sales, distribution, visibility, investment (ROI/ROO) and field force productivity performance.</span></li>
<li><span>Ensure dashboards are intuitive, actionable and aligned with agreed KPIs.</span></li>
<li><span>Continuously improve reporting tools based on evolving business needs.</span></li>
</ul> <p><strong><span>Advanced analytics and targeting enablement</span></strong></p><br> <ul>
<li><span>Support consumer and trade targeting through analytics and data‑driven logic.</span></li>
<li><span>Enable segmentation‑based prioritization, activation targeting and resource focus.</span></li>
<li><span>Partner with Consumer Insights and RTC and Sales Effectiveness teams to operationalize analytics into execution.</span></li>
</ul> <p><strong><span>Requirements: </span></strong></p><br> <ul>
<li><span>Bachelor’s degree in a relevant quantitative field (e.g. Data Science, Statistics or Business Analytics).</span></li>
<li><span>Minimum 5 years of experience in data analytics and business intelligence.</span></li>
<li><span>Advanced proficiency in Power BI, including dashboards, data modeling, and DAX.</span></li>
<li><span>Proven ability to develop interactive dashboards and performance reports.</span></li>
<li><span>Strong understanding of KPIs, reporting, and data visualization best practices.</span></li>
<li><span>Experience translating business needs into insightful reporting solutions.</span></li>
<li><span>Proficient in SQL, Excel, and data management.</span></li>
<li><span>Excellent analytical, project management, and stakeholder communication skills.</span></li>
</ul> <p><strong>What to expect:</strong></p><br> <p>Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.</p><br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
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<span>Thrive with B.<br>TECH on a journey that defines the essence of your professional evolution through Stability and Security , Continuous Development and Growth , a Well Established Prominent Organization , and a Culture of Innovation and Creativity .<br> Join us for an exciting opportunity as an AC Category Manager!<br> As a full-time Category Manager, you will own and drive the performance of a defined product category across our e-commerce platforms.<br> Your primary responsibility will be to maximize sales growth, ensure product availability, and deliver a competitive and seamless customer experience.<br> You will leverage data insights, market trends, and cross-functional collaboration to optimize pricing, assortment, and visibility, while enhancing the end-to-end customer journey.<br> You will be expected to continuously improve category performance by balancing commercial objectives with operational excellence and delivering measurable business results.<br> Duties, Tasks and Responsibilities: Execute onboarding and item set up process to make sure products are available and ready to sell.<br> Execute customer’s attraction plan to assure they can easily browse and find the products they want.<br> Develop navigation experience (browse/search) by managing and enhancing product attributes and taxonomy.<br> Attract customers through compelling messaging and visual merchandising.<br> Manage item and category pages including product imagery, rating reviews, basic and enhanced content.<br> Optimize item and category pricing, providing competitive pricing for B.<br>TECH customers.<br> Initiate product promotions and benchmark competitors.<br> Work cross-functionally to ensure customers receive their products quickly and efficiently.<br> Create a cohesive experience between online shopping and the physical product.<br> Conduct regular analysis of category performance, identifying key trends and improvement opportunities.<br> Work with cross-functional teams (across marketing, product and supply chain) to execute initiatives to optimize category performance.<br> Discover the benefits of joining B.<br>TECH: More than just a job · Comprehensive health and life insurance.<br> · Flexible work arrangements to support work-life balance.<br> · Professional development and training opportunities for advancement and career growth.<br> · Employee discounts and wellness programs.<br> · High performance and rewarding culture.<br> If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.<br>TECH is the place for you.<br> Bachelor’s degree in business administration, Marketing, or a related field.<br> 4–7 years of experience in e-commerce, category management, retail, or a similar commercial role.<br> Hands-on experience managing the AC category or similar consumer electronics products is a must.<br> Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable plans.<br> Proven experience in managing product categories, pricing strategies, and promotions.<br> Good understanding of e-commerce platforms, online merchandising, and customer journey optimization.<br> Ability to manage multiple priorities and work in a fast-paced, dynamic environment.<br> Detail-oriented with strong organizational and problem-solving skills.<br></span> </div>
Position overview : <br>The Senior Project Manager is responsible for leading and overseeing construction projects from initiation to successful completion. This role ensures that all project activities are delivered on time, within budget, and in compliance with quality, safety, and regulatory standards. The Project Manager will coordinate closely with internal teams, consultants, contractors, and other stakeholders to achieve project goals and maintain alignment with organizational objectives.<br>Key Responsibilities<br>Project Planning & Execution Lead the full lifecycle of construction projects from concept through to handover. Develop comprehensive project plans including scope, schedule, budget, and resource allocations. Monitor progress using project management tools and ensure timely delivery of milestones. Performance Monitoring & Risk Management Track project performance against key metrics and timelines. Identify risks and implement effective mitigation strategies to minimize impact on project goals. Stakeholder Coordination Coordinate with engineering, procurement, and construction teams to ensure seamless workflow and integration. Serve as the primary point of contact for clients, consultants, subcontractors, and vendors. Resolve technical and operational issues to maintain stakeholder satisfaction. Quality & Compliance Review and approve technical documentation, design submissions, and change orders. Ensure compliance with project specifications, contracts, safety standards, and regulatory requirements. Conduct site visits to monitor progress, enforce quality control, and ensure safety compliance. Reporting & Communication Lead regular project meetings and prepare progress reports for senior management and stakeholders. Communicate project status, challenges, and solutions in a clear and timely manner. Team Leadership Mentor and guide project team members to build technical and managerial capabilities. Foster a collaborative working environment and ensure effective knowledge transfer within the team.<br>Qualifications & Experience<br>Education:Bachelor's degree in Civil Engineering or a related discipline from an accredited university. Experience:Minimum of 15–20 years of experience in construction project management.( Finishing & Building). At least 5 years in a leadership role managing large-scale infrastructure. Skills & Competencies Technical Skills:Proficient in Microsoft Office, Auto CAD, Primavera P6, and construction management software. Language Skills:Advanced proficiency in English (written and verbal). Soft Skills:Strong leadership, problem-solving, decision-making, negotiation, and communication skills. Certifications (Preferred) PMP (Project Management Professional) PMI-RMP (Risk Management Professional) OSHA Safety Certification or equivalent is an asset<br>About EDECS:<br>EDECS is a leading organization with 30 years of experience in marine constructions, infrastructure, earthworks, and transportation projects in Egypt and Saudi Arabia, employing more than 2,000 employees. The organization provides innovative, sustainable, and cost-effective solutions for a wide range of projects, delivering excellence and meeting the highest standards of quality, safety, and sustainability.<br>The organization has a strong presence in logistics projects, including high-speed and light-speed railways, railway stations, and commercial and administrative buildings. The organization also has extensive experience in earthworks, water irrigation, and yacht marinas. EDECS is a trusted partner for employers seeking to make a positive impact on the communities they serve.
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<br>About the opportunity<br><p>The Assistant Manager Operations Training oversees the training function for SSC operations, ensuring programs are aligned with business priorities and operational requirements. This role focuses on strategy, governance, and cross-functional collaboration to deliver consistent, scalable, and effective training outcomes. The Assistant Manager supervises Trainers and the Training Coordinator, driving performance through clear KPIs, process adherence, and continuous improvement initiatives.<br>
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Key Responsibilities:</p><br><br><p><strong>Training Strategy & Governance:</strong></p><br><br><ul><li>Define the training priorities in alignment with operational goals.</li><li>Approve training calendars and content developed by Trainers and SMEs.</li><li>Ensure training programs directly support performance KPIs (quality, productivity, readiness).</li><li>Act as the training representative in operational planning and cross-functional meetings.</li><li>Benchmark training practices against industry standards and identify areas for improvement.</li></ul><p><strong>Team Leadership & Development:</strong></p><br><br><ul><li>Supervise Trainers and the Training Coordinator, ensuring effective execution of responsibilities.</li><li>Set clear KPIs for Trainers and monitor delivery quality through structured feedback and reporting.</li><li>Support Trainers with career development and professional upskilling opportunities.</li><li>Drive consistency and standardization in delivery methods across SSC training programs.</li><li>Approve corrective actions proposed by Trainers to address trainee or program gaps.</li></ul><p><strong>Operational Alignment & Collaboration:</strong></p><br><br><ul><li>Partner with SMEs and Operations to validate training content against SOPs and process updates.</li><li>Work closely with HR and Workforce Planning to align training delivery with hiring forecasts.</li><li>Escalate systemic training challenges or high-risk performance issues to the Training Manager.</li><li>Ensure smooth execution of onboarding, nesting, and refresher training with measurable readiness outcomes.</li></ul><p><strong>Performance & Reporting:</strong></p><br><br><ul><li>Review consolidated reports on nesting outcomes, trainer performance, and trainee readiness.</li><li>Ensure the Training Coordinator maintains accurate training attendance, records, and reporting.</li><li>Monitor and enforce adherence to company training policies and governance standards.</li><li>Sponsor and support innovation initiatives from L&D (e.g., blended learning, gamification, digital enablement).</li></ul><br>What you need to be successful<br><ul><li>Leadership & People Management: Ability to lead, coach, and develop trainers and coordinators.</li><li>Strategic Thinking: Capable of defining training priorities aligned with business needs.</li><li>Collaboration & Stakeholder Management: Strong ability to partner with SMEs, Operations, HR, and Workforce Planning.</li><li>Analytical & Reporting: Skilled in reviewing performance reports, identifying gaps, and driving improvements.</li><li>Communication & Influence: Excellent facilitation, presentation, and interpersonal communication skills.</li><li>Innovation & Change Management: Ability to sponsor and drive new learning initiatives.</li><li>At least 1 year of experience as trainer with content creation experience.</li><li>Advanced level in Adobe Creative Suite.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>What's in it for you<br><ul><li>Must have clear disciplinary action records for the last six months.</li><li>Must have at least 12 months of tenure in both the company and the current position.</li><li>Must be on track or having a rating of 3 and above in performance cycles to be considered.</li><li>The level of this position is IC3.</li></ul><br>
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<span>Company Overview Limitless Naturals is a fast-growing wellness brand that has been serving the Egyptian market—and beyond—since 2020.<br> Specializing in food supplements, multivitamins, and sports nutrition, we offer a diverse range of high-quality, science-backed products that support healthier, more active lifestyles.<br> Our brand was born from a belief that everyone deserves access to effective, trustworthy wellness solutions—and we’ve been on a mission ever since to empower individuals to live at their fullest potential.<br> With a keen eye on global trends and consumer needs, we pride ourselves on our agility, our ability to capture emerging health movements early, and our commitment to staying ahead of the curve.<br> Job Summary We are seeking a passionate and talented Senior Digital Product Manager to join our dynamic team.<br> The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities: Digital Business Partnership & Roadmap Ownership: Own the Limitless Naturals digital product portfolio end-to-end, translate business priorities into digital requirements and investment cases, maintain a prioritized backlog aligned to cluster OKRs, and drive quarterly roadmap reviews with business and DT leadership.<br> Cross-Vertical Service Delivery: Act as the primary liaison between Limitless Naturals and all DT verticals (AI & Data, IT, Oracle ERP, Demand Planning, Software, Contact Center), ensure all digital requests are scoped and tracked through the DT PMO framework with clear SLAs and ownership, and proactively manage cross-team dependencies and RACI clarity across all delivery streams.<br> E-Commerce & DTC Ownership: Own the digital product vision for Limitless Naturals DTC and e-commerce—including platform management, performance optimization, and agency coordination; define and track DTC KPIs (traffic, conversion, cart abandonment, repeat purchase rate, and customer LTV); and ensure ERP integration, inventory sync, and order management workflows are robust and continuously optimized.<br> AI & Data Enablement: Identify and prioritize AI use cases within the cluster (demand sensing, customer segmentation, personalization, and campaign optimization); drive EVA AI adoption among business users; and define data requirements for cluster-specific dashboards and reporting.<br> Governance & Reporting: Produce monthly digital progress reports covering roadmap status, delivery velocity, risks, and business impact; ensure all cluster digital investments comply with DT governance and approval frameworks.<br> Bachelor's in Engineering and MBA or equivalent postgraduate business qualification.<br> 7–10 years total, with at least 4 years in digital product management or digital transformation.<br> Proven background bridging commercial and technology teams; Pharma, FMCG, or consumer health background preferred.<br> Certifications required: CSM, CSPO, or SAFe Product Manager / Scrum certification (mandatory); PMP or AgilePM (preferred).<br> Data literacy with KPI frameworks and BI tools.<br></span> </div>
Job Title: Sales Manager – C&I BESSLocation: Cairo, Egypt, Damascus, Syria and Baghdad/Basrah/Irbil, Iraq Reports to: Head of Sales – C&I, MEJob Summary:The Sales Manager – C&I BESS supports the commercial development and technical sales activities for commercial and industrial (C&I) Battery Energy Storage Systems in [Egypt/Iraq/Syria]. The role combines technical understanding with commercial execution and is responsible for supporting the full sales lifecycle, including opportunity qualification, technical proposal preparation, customer engagement, and coordination with internal teams. This position is ideal for candidates with early career experience in power systems, renewable energy, or energy storage who aim to develop into senior commercial roles within the energy transition sector. The role requires close collaboration with cross-functional teams including engineering, product management, project delivery, finance, and marketing to deliver tailored energy storage solutions aligned with customer needs and company strategy.<br>Key Responsibilities:<br>Technical Sales Support Support the sales team in developing technical solutions for C&I BESS projects including:Peak shaving and energy optimization PV + storage hybrid solutions Backup power and resilience applications Grid services for commercial clients Assist in preparing technical proposals, system configurations, and commercial offers. Participate in technical discussions with customers, EPCs, consultants, and distributors. Support preparation of technical documentation, presentations, and bid submissions.<br>Sales & Business Development Support Assist in identifying and qualifying new opportunities within commercial and industrial sectors. Support relationship management with EPC partners, installers, developers, and distributors. Participate in early customer engagement to understand project requirements and technical constraints. Support contract preparation and internal approval workflows.<br>Cross-Functional Collaboration Work closely with:Pre-sales and engineering teams for technical solution development Product management for system compatibility and roadmap alignment Project delivery teams to ensure smooth handover from sales to execution Marketing teams for customer engagement activities and events Provide feedback to internal stakeholders regarding customer requirements and market trends.<br>Market Research & Technical Development Stay updated on BESS technologies, C&I energy market trends, and regional regulatory developments. Support market intelligence activities including competitor analysis and pricing benchmarks. Assist in development of sales tools, technical guidelines, and internal knowledge resources.<br>Reporting & Documentation Maintain accurate CRM records of opportunities, customer interactions, and technical proposals. Support pipeline tracking, forecasting, and reporting activities. Ensure compliance with internal processes and quality standards.<br>Qualifications:Bachelor’s degree in Electrical Engineering, Energy Engineering, Renewable Energy, or related technical field.2–5 years of experience in technical sales, engineering, or business development within power systems, solar PV, energy storage, or related sectors. Basic understanding of C&I energy applications and distributed energy systems. Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to work in a fast-paced, cross-functional environment.<br>Key Skills:Technical-commercial mindset Energy storage system understanding Proposal preparation and technical documentation Customer engagement support Cross-functional collaboration Market research and analysis Strong organizational skills
Job Title: HR Manager Location: Benghazi, Libya Employment Type: Full-Time<br>Job Summary:We are seeking a strategic HR Manager with a deep expertise in Organizational Development (OD). In this role, you won't just manage processes, you will be the architect of our company culture and the engine behind our team's growth. You will bridge the gap between business strategy and people capability, ensuring our workforce is agile, engaged, and continuously evolving. Key Responsibilities:OD Interventions & Design: Lead organizational development efforts by diagnosing "pain points," designing dynamic structures, and conducting job analyses to enhance efficiency and growth. Change Management: Lead the people side of change during transitions, ensuring high adoption rates and minimal resistance to new organizational shifts. Culture Leadership: Define and embed core values into the employee lifecycle and organize "in-touch" sessions to promote open communication and a positive work environment. Manpower Planning: Define the standard crew and conduct zero-based analysis as part of strategic manpower planning efforts. Performance Systems: Design and implement a comprehensive performance management system, including KPI development, dashboards, and a competencies matrix. Performance Evolution: Move beyond annual reviews toward a culture of continuous feedback, ensuring results inform annual increment decisions in collaboration with Compensation & Benefits. Succession Planning: Identify high-potential employees and develop succession plans to build a robust leadership pipeline. Training Strategy: Conduct comprehensive gap analyses to identify skills needed for future requirements and develop an annual training plan and budget. Program Delivery: Develop and manage effective training programs (bespoke learning paths, leadership development, and technical training) aligned with organizational objectives. Onboarding Strategy: Design an immersive "New Hire Experience" to accelerate time-to-productivity and cultural alignment. Data-Driven Insights: Oversee HR metrics to track turnover, engagement, and headcount planning through satisfaction and engagement surveys. Strategic Partnership: Partner with the Sr. HRBP and the wider HR team to ensure OD and learning initiatives align with overall HR policies and labor laws. Expert Counsel: Provide guidance on employee relations and compliance while addressing employee requests to maintain harmonious workplace dynamics. Qualifications & Requirements:10+ years of experience in HR with a deep expertise in OD experience (preferably in the constructions or manufacturing sector).3 to 5 years of experience in a managerial level. Proficiency in Oracle HRMS & advanced Excel for HR data analysis and reporting. Language Requirement: Native Arabic speaker; English proficiency preferred. GCC experience is a great advantage Why Join Us? Be part of a leading holding group with a strong presence in Libya. Work in a challenging and rewarding environment with opportunities for professional growth. Competitive salary and benefits package including a comfortable a single status accommodation.30 days of annual vacation to ensure a healthy work-life balance.
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<p>Leverage your leadership abilities and join the dynamic team of one of the leading casual dining establishments in the Kingdom of Saudi Arabia. As a premier destination for exceptional food and service, they take pride in delivering memorable dining experiences to their guests. With a focus on operational excellence and a commitment to team development, this is an exciting opportunity to play a key role in the success of a growing restaurant brand.</p><br><p>The <strong>Restaurant Manager</strong> will oversee daily operations, lead a passionate team, and ensure exceptional service, quality, and efficiency across all aspects of the restaurant.</p><br><p><strong>Job location:</strong> Saudi Arabia</p><br><strong>Key Accountabilities</strong><ul><li>Manage the day-to-day operations of the restaurant, ensuring seamless service from opening to closing and maintaining high standards across all departments.</li><li>Lead, mentor, and train a diverse team of staff to consistently deliver excellent customer service, high-quality food, and a positive and collaborative work environment.</li><li>Oversee budgeting, monitor expenses, and implement strategies to optimize revenue and control costs, ensuring the restaurant meets its financial targets.</li><li>Engage with customers to ensure satisfaction, address concerns, and resolve complaints professionally to maintain a loyal and satisfied customer base.</li><li>Manage inventory and ordering processes to ensure efficient stock levels, minimize waste, and maintain smooth kitchen operations.</li><li>Develop and implement sales initiatives, including upselling and local marketing campaigns, to drive traffic and increase sales.</li><li>Ensure that all food safety, sanitation, and hygiene standards are followed while maintaining consistent food quality and presentation.</li><li>Create and manage staff schedules, ensuring optimal coverage during peak periods, and monitor team performance to ensure high service standards are met.</li><li>Collaborate with suppliers to negotiate pricing, ensure timely deliveries, and maintain strong vendor relationships.</li><li>Ensure consistent implementation of brand standards, policies, procedures, and promotional activities.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We Are Looking For: <br></strong></p><br><ul><li>Bachelor’s degree in Hospitality, Tourism, or a related field.</li></ul><ul><li>At least <strong>4 years of experience as a Restaurant Manager</strong> in a fast-paced casual dining or restaurant environment.</li><li>Experience in casual dining restaurants is required; experience in well-known restaurant chains is a plus.</li><li>Fluency in English, including speaking, writing, and reading.</li><li>Strong leadership and interpersonal skills, with the ability to motivate, guide, and develop a team while maintaining a positive and productive work environment.</li><li>Proven ability to manage budgets, monitor expenses, analyze performance, and drive profitability through effective cost control and operational efficiency.</li><li>In-depth knowledge of restaurant operations, including inventory management, quality control, food safety, hygiene standards, and customer service.</li><li>Excellent decision-making and problem-solving skills, with the ability to resolve issues promptly and adapt to changing circumstances in a fast-paced environment.</li><li>High level of attention to detail in maintaining service standards, food quality, cleanliness, and brand image.</li><li>Strong verbal and written communication skills, with the ability to communicate effectively with staff, customers, suppliers, and internal stakeholders.</li></ul> </div>
Job Summary The Product Manager is responsible for owning the product end-to-end, from idea to delivery and continuous improvement, within a startup Logistics Technology platform.<br>This role combines product management, project execution, and design ownership. It requires someone who can:translate high-level direction into structured requirementsdrive execution with engineeringensure a high standard of product quality, usability, and engagement The Product Manager is expected to operate with strong ownership, ensuring the product is:intuitive and moderntechnically reliable and scalablecontinuously improving based on data and user feedback<br>KEY ACCOUNTABILITIES & ACTIVITIES1. Product Definition & Requirements Gather and structure requirements from leadership and stakeholders Translate requirements into:clear user storiesdefined acceptance criteria Ensure engineering teams receive unambiguous, actionable specifications<br>2. Product Execution & Project Management Manage product initiatives from concept to release Define timelines, milestones, and deliverables Track progress and ensure on-time delivery Identify and resolve bottlenecks proactively<br>3. Agile & Delivery Discipline Lead and manage Scrum processes Ensure proper use of agile frameworks across teams Maintain clear coordination between:Engineering Financial / Analytics Marketing Ensure structured collaboration and accountability<br>4. UX, Design & Product Quality Drive a high standard of product design and user experience Ensure the platform is:intuitivemodernuser-friendly Supervise and guide UI/UX designers Provide clear direction to ensure consistency and quality<br>5. Engagement & Gamification Identify opportunities to improve:user engagementretentionfeature adoption Incorporate gamification and behavioral design elements where relevant Ensure the product encourages repeated usage and interaction<br>6. Product Strategy & Innovation Contribute to product strategy and feature direction Continuously propose improvements and new ideas Avoid feature clutter — focus on meaningful, high-impact enhancements<br>7. Data-Driven Product Development Use data to guide product decisions Conduct A/B testing to validate features and improvements Monitor key metrics and iterate based on results <br>8. Competitive Research Analyze competitors in terms of:featuresdesignuser experience Identify gaps and opportunities for differentiation<br>9. Performance, Stability & Scalability Ensure product performance is smooth and reliable Work with engineering to maintain:system stabilityscalability as usage grows Maintain high standards for performance and responsiveness<br>10. Continuous Improvement Ensure the product evolves continuously Incorporate:-user feedback-data insights-market trends Maintain a mindset of ongoing refinement, not one-time delivery<br>COMPETENCIESCore Product Management Project Management Agile / Scrum Requirements Definition (User Stories & Acceptance Criteria) Cross-Functional Coordination<br>Design & Product Quality Strong product taste and attention to detail Understanding of UX/UI principles Ability to guide and challenge design decisions Familiarity with tools such as Figma<br>Growth & Engagement A/B Testing Funnel Analysis User Engagement Gamification / Behavioral Design<br>Technical & Analytical Logistics sector Data Analysis Product Analytics Understanding of system behavior and scalability (non-coding, but aware)<br>Soft Ownership and accountability Strong organizational skills Clear communication Ability to manage multiple priorities Proactive problem-solving Adaptability in fast-moving environments<br>JOB SPECIFICATIONSIndustry / Domain Logistics & Transportation<br>Experience5–7 years in product management or related roles Experience working with engineering teams and managing delivery Experience in data-driven product environments<br>Education Degree in Business, Engineering, Computer Science, or related field (preferred)
Role Summary: <br><br>The Manager of Software Development owns the delivery, quality, and scalability of all software products and platforms. The role leads multidisciplinary Agile teams (backend, frontend, mobile, QA, UX) to ship secure, reliable features on time and within budget. The Manager implements engineering standards, grows talent, partners with Product on the roadmap, and ensures CI/CD, automated testing, and observability are embedded across services.<br><br>Team & Scope (Current State):<br><br> Team composition: 4 Backend (PHP/Laravel), 1 Frontend, 1 QA, 1 Scrum Master, 1 UX/UI (adjust to actual headcount) Tech stack: PHP/Laravel services and APIs; i OS and Android mobile apps; modern frontend; automated testing; CI/CD; cloud hosting/monitoring<br><br>Key Responsibilities Strategy & Planning:<br><br> Translate business strategy into a 12-18‑month engineering roadmap with quarterly OKRs Define target architecture and integration patterns, balance delivery speed with reliability and cost. Delivery & Agile Execution Run Agile (Scrum/Kanban) with predictable sprints, clear DoR/DoD, and strong backlog hygiene Establish and track DORA metrics (Deployment Frequency, Lead Time, Change Failure Rate, MTTR) Own release management, environment strategy, and incident response. Engineering Excellence Enforce coding standards, code review, and automated testing (unit, API, UI) Build/evolve CI/CD pipelines, observability (logging/metrics/tracing), performance monitoring, capacity planning Drive security-by-design, dependency management, and vulnerability remediation in partnership with Security/IT. People & Culture Hire, coach, and retain high-performing engineers; implement career ladders and growth plans Conduct regular 1:1s and performance reviews; address skill gaps with training/mentoring Foster a culture of ownership, continuous improvement, and psychological safety. Product & Stakeholder Management Co-own prioritization with Product; ensure clear acceptance criteria and user-centric design Communicate status, risks, and trade-offs to executives with data-driven reporting. Budget, Vendors & Governance Manage engineering budget (tools, cloud, vendors); optimize cost per user/transaction Evaluate buy-vs-build; negotiate and govern vendor SLAs<br><br>Requirements<br><br>Qualifications & Experience:<br><br> 10+ years in software engineering, including 4+ years leading cross-functional teams Proven delivery of web/mobile products using PHP/Laravel backends and i OS/Android apps Hands-on experience with Agile frameworks, CI/CD, automated testing, and cloud hosting Strong grasp of modern frontend development and API design (REST/Graph QL) Experience establishing engineering KPIs and running incident/problem management Excellent stakeholder communication; ability to influence at executive level<br><br>Nice to have: <br><br> domain experience in hospitality, travel, e-commerce, or payments; Arabic/English proficiency. Core Competencies Technical Leadership: architecture, scalability, performance, and security trade-offs Operational Excellence: metrics-driven execution and continuous improvement People Leadership: hiring, coaching, career development, and team health Product Mindset: customer-centric decisions balancing scope, quality, and speed Communication: clarity in plans, risks, and outcomes for technical and non-technical audiences
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re looking for an Assistant Manager Demand Planning to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.</p><p>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices. Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports</p><p>Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC</p><p>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</p><p>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization</p><p>Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</p><p>Guidance to store supervisors and admins to ensure smooth workflow</p><p>Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><p></p></section>
<p>We are looking for a sharp, adaptable Account Manager. Your day-to-day will be a dynamic mix of client communication, data administration, and market research. Depending on your specific analytical or communicative strengths, you will be assigned to the workflow where you excel the most.</p><p><br><strong>Key Responsibilities:</strong></p><ul><li><p>Act as the primary point of contact for external stakeholders, managing high-volume inbound email queries with a flawless, professional tone.</p></li><li><p>Audit and maintain central databases and spreadsheets, ensuring 100% data hygiene, accurate reporting, and financial reconciliation.</p></li><li><p>Conduct market research and coordinate digital assets, including managing online listings and extracting key market data.</p></li><li><p>Manage end-to-end operational lifecycles, coordinate schedules, and resolve bottlenecks independently.</p></li><li><p>Execute general administrative and back-office tasks to support the wider international team.</p></li></ul><p><br><strong>Mandatory Requirements:</strong></p><ul><li><p><strong>Flawless English:</strong> Exceptional written and spoken English is a hard requirement. You must be able to draft professional emails and navigate phone calls with UK stakeholders effortlessly.</p></li><li><p><strong>Infrastructure:</strong> A dedicated, quiet workspace with a verified backup power solution (e.g., Mini-UPS for your router) and a secondary internet connection (4G hotspot) to bypass grid outages.</p></li><li><p><strong>Tech-Savvy:</strong> High proficiency in Excel/Google Sheets and the ability to learn new CRM or operational software rapidly.</p></li><li><p><strong>Operational Discipline:</strong> The ability to work strictly during UK business hours with zero supervision.</p></li></ul><p><br><strong>Highly Preferred:</strong></p><ul><li><p>Previous experience in <strong>Real Estate, Property Management</strong>, or familiarity with UK property portals (e.g., Zoopla, Rightmove) is a massive advantage and will fast-track your application.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Flawless English:</strong> Exceptional written and spoken English is a hard requirement. You must be able to draft professional emails and navigate phone calls with UK stakeholders effortlessly.</p></li><li><p><strong>Infrastructure:</strong> A dedicated, quiet workspace with a verified backup power solution (e.g., Mini-UPS for your router) and a secondary internet connection (4G hotspot) to bypass grid outages.</p></li><li><p><strong>Tech-Savvy:</strong> High proficiency in Excel/Google Sheets and the ability to learn new CRM or operational software rapidly.</p></li><li><p><strong>Operational Discipline:</strong> The ability to work strictly during UK business hours with zero supervision.<br></p></li></ul><p><br><strong>Highly Preferred:</strong></p><ul><li><p>Previous experience in <strong>Real Estate, Property Management</strong>, or familiarity with UK property portals (e.g., Zoopla, Rightmove) is a massive advantage and will fast-track your application.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mamo is looking for a Finance Manager to own and drive our day-to-day finance operations. We are looking for someone excited to own how finance works at Mamo and make it materially better as we grow. You ll lead the team and day-to-day finance operations, but you ll also be deeply involved with the numbers yourself. The ideal candidate would thrive on process, accuracy, and ownership. You re comfortable closing books and redesigning how the close happens; you re someone who would enjoy spotting a messy process and proactively rebuilding it. If you re passionate about clean systems, efficient processes and finding better ways to do things, then this role is for you.</p><p><b>What you'll do</b></p><ul><li>You stay on top of our cash and financial health, spotting risks early and acting on them.</li><li>You build and run reporting, budgeting and analysis that helps leadership make better decisions.</li><li>You ensure all our finance operations run smoothly and efficiently.</li><li>You lead the monthly close process with your team and you work to make the process faster and more efficient.</li><li>You oversee day-to-day accounting operations, including accounts payable, accounts receivable, payroll, and cash management.</li><li>You design and own robust controls over vendor and other payables in a way that are lightweight and avoid causing bottlenecks.</li><li>You ensure that VAT and regulatory filings happen accurately and in a timely manner.</li><li>You own and manage auditor relationships and external finance partnerships.</li><li>You architect and continuously improve our financial and accounting systems and process documentation.</li><li>You own and strategically lead partnerships with our banks, insurers and other financial service providers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for</p><ul><li>At least 5 years of hands-on accounting or finance experience, ideally in a fast-paced environment such as fintech, a high-growth startup, or financial services.</li><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Deep working knowledge of accounting principles, month-end close processes, and financial controls.</li><li>Experience working across multiple legal entities and currencies.</li><li>Familiarity with UAE regulatory and tax requirements is a strong plus.</li><li>Strong proficiency in accounting software (e.g. QuickBooks, Xero, or similar).</li><li>High attention to detail with a low tolerance for errors.</li><li>A builder mindset: you don't just maintain processes you improve them.</li><li>Comfortable operating independently with minimal direction in a fast-moving environment.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Role Summary: We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very strong and solid relationships with key accounts, maximize their potential and improve their performance, deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms. What s On Your Plate? Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision-makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus. Identify, develop, and typically close new sales opportunities. Create demand for the organization's products and services by raising their profile with customers. Achieve revenue targets by increasing revenue spend per account. Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies. Service quality need to be consistent for all the brands. Maintain continuous business relationship with clients/ restaurants Provide excellent service and support in order to build strong relationship and resolving operational issues between clients/ restaurant and company. Optimize the restaurant content (MOA, Delivery time). Maintain regular relationships with various stakeholders from the brand Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement. Provide and maintain high service levels to the brands to ensure a seamless experience to both customers and partners. Work internally with the various departments to ensure all requirements of brand is met. Update and maintain a track record of all activities related to the brand on SalesForce.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications What Did We Order?</h2><ul><li>Minimum 3-5 years full time professional experience in related field.</li><li>Previous experience working in an e-commerce or FMCG company is a plus</li><li>In-depth Knowledge of Food Industry Market and e-commerce.</li><li>Able to analyze data and sales statistics and curate a solution</li><li>Proficient in Excel</li><li>Excellent verbal and written communication skills</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an innovative and goal-oriented Learning & Development Manager to join our dynamic team in 6th of October City, Egypt. As a key member of our Human Resources department, you will be responsible for developing and implementing strategic learning initiatives that drive organizational growth and employee performance. Design and execute a comprehensive annual Learning & Development strategy aligned with organizational objectives and industry best practices Conduct thorough training needs analyses across all departments to identify skill gaps and development opportunities Develop and deliver engaging training programs that enhance employee skills, performance, and career growth Implement and manage a Learning Management System (LMS) to streamline training delivery and track employee progress Collaborate with department heads to create tailored development plans and succession strategies Facilitate leadership development programs to nurture high-potential employees and strengthen the organization's talent pipeline Measure and analyze the effectiveness of training initiatives, providing regular reports on key performance indicators Stay current with industry trends and innovative learning methodologies to continuously improve our L&D offerings Foster a culture of continuous learning and development throughout the organization Manage the L&D budget, ensuring cost-effective allocation of resources for maximum impact</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Organizational Development, or a related field; Master's degree preferred</li><li>Minimum of 6 years of experience in Learning & Development, with at least 2-3 years in a managerial role</li><li>Proven track record of designing and implementing successful L&D strategies in a corporate environment</li><li>Strong knowledge of adult learning principles, instructional design, and training methodologies</li><li>Excellent facilitation, coaching, and presentation skills</li><li>Proficiency in Learning Management Systems (LMS) and e-learning authoring tools</li><li>Certification in Learning & Development or Training (e.g., ATD, CPLP) is highly desirable</li><li>Outstanding written and verbal communication skills in English; additional languages are a plus</li><li>Demonstrated ability to lead and inspire multicultural teams</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making</li><li>Proficiency in Microsoft Office Suite and relevant HR/L&D software</li><li>Ability to work effectively in a fast-paced, dynamic environment</li><li>Excellent project management and organizational skills</li><li>Passion for continuous learning and staying updated on industry trends and best practices</li></ul><p></p></section>
Job Purpose:Administration:Leads the administration of SOAR (Security Orchestration and Response solution) solutions within the Cyber Defense Center, enhancing the efficiency and effectiveness of an organization’s security operations through the use of automation and orchestration. This role involves working closely with the security operations team to develop automated workflows, integrate various security tools, and respond to security incidents efficiently SOAR Manager effectively streamlines security operations, improve incident response times, and enhance overall cybersecurity resilience<br>Key Result Areas:Technical Proficiency: Deep understanding of security technologies, including SOAR (Security Orchestration and Response solution) platforms, threat intelligence platforms, SIEM solutions and other cyber monitoring tools and technologies. Design, implement, optimize security workflows, Create automated playbooks and ensure proper orchestration between multiple security tools and systems Automation and Scripting: Proficiency in scripting languages such as Python, Power Shell, or Bash to automate repetitive tasks and integrate different security tools. Incident Response: Strong knowledge of incident response processes and frameworks, including the ability to coordinate response efforts during security incidents. Analytical Skills: Ability to analyze complex security data, identify patterns, and make informed decisions to enhance security operation. Project Management: Experience in managing projects, including planning, execution, and monitoring of SOAR implementations and improvements.<br>Key Principles:<br>Alignment with Business Priorities: Provide strategic direction and oversight for the SOAR process, ensuring alignment with organizational goals and objectives Ownership and Accountability: The SOAR Manager takes full responsibility for activities and the department’s, holding self and team accountable for their outcomes. Driving SOAR Maturity Enhancement: Proactively drives initiatives that enhance incident response and resilient cyber posture. Focus on Outputs and Impact: Focus on delivering outputs that create meaningful impact such as enhanced security culture and protection posture of the bank. Innovation and Automation: Continuously seek innovative solutions and automated processes for efficiency. Continuous Learning and Improvement: Committed to learning from experiences and continuously improving the processes and outcomes.<br>Operating Environment, Framework and Boundaries, Working Relationships:<br>HO (Head Office), Local CISOs, Regulators and Supervisors across the bank Cyber Security Standards and Industry best practices All business units including LOD 1-3 including LOD1 – Business, DPP, Technology, LOD-2 Group Compliance, Fraud Prevention, Risk Management and LOD-3 Internal Audit.<br>Problem Solving:<br>Analytical Thinking: The ability to break down complex problems into manageable parts and analyze them systematically is crucial for identifying security threats and vulnerabilities. Technical Proficiency: Deep understanding of security technologies, protocols, and tools is essential for designing and implementing SOAR solutions. Creativity: Innovative thinking helps in developing unique solutions to security challenges, especially when standard approaches are insufficient.<br>Decision Making Authority & Responsibility:<br>SOAR Manager is a SME role who has overall responsibility for SOAR processes withing the Security Incident Response domain and supporting the Head of Cyber Defense Center to achieve organization’s Information Security strategy and goals. Confirm adequacy of the process controls against Security Incident response policies, standards and applicable regulatory requirements.<br>Knowledge, Skills, and Experience:<br>Essential knowledge Have over 8+ years of rich experience in information security domain and at least 4-6 years of dedicated experience in Security Incident Response using SOAR solutions. Hands on experience in implementing and operationalizing SOAR tools preferably on Sentinel or Splunk SOAR, Palo Alto Cortex XSOAR, or IBM Resilient Familiarity with advanced SOC monitoring technologies, risk, threat and security measures. Knowledge across the SOC domains including governance, control frameworks, policies, compliance management, risk management and incident response etc. Preferably worked in BFSI domain with proven experience in SOC function. Knowledge of key security standards and regulations such as NIST 800-61, CERT/CC, PCI, ISO 27035 etc.<br>Skills and Application <br>Automate potential resilient security processes to ensure continuous compliance with security best practices. Maintaining up-to-date knowledge of security trends, threats, and countermeasures Assess and design security posture SOAR solutions, tools and methodologies Reviewing use cases/playbooks for SOAR tools Continuously monitor security hygiene and performance using tools and processes Collaborate with other IS teams, Ops and tech teams on enhancing security incident response resilience<br>Other<br>Sound knowledge of evolving advanced tech stacks and related control and risk universe from a SOC perspective. The ideal candidate will have a technical or computer science degree. Professional certifications: GCIH, CISSP, CEH etc.
Wet Utility Project Manager Location: North Coast, Egypt Job Summary The Wet Utility Project Manager is responsible for leading the planning, execution, and successful delivery of wet utility infrastructure projects, including potable water, sewerage, stormwater drainage, irrigation, and firefighting networks. The role ensures projects are delivered safely, on time, within budget, and in compliance with contractual, quality, and regulatory requirements. The Project Manager coordinates with multidisciplinary teams, manages subcontractors and stakeholders, and drives project performance from initiation through commissioning and final handover. Key Responsibilities Project Management Lead wet utility infrastructure projects from planning through commissioning and final handover. Develop, review, and manage Project Execution Plans (PEP), project schedules, resource plans, procurement plans, and risk management strategies. Monitor project progress against approved schedules and implement corrective actions or recovery plans when required. Ensure project delivery meets schedule, budget, quality, safety, and contractual objectives. Monitor project KPIs, productivity, milestones, and critical path activities. Review and approve project progress reports, forecasts, and recovery schedules. Lead project review meetings and drive timely resolution of project issues. Planning & Coordination Oversee engineering, procurement, construction, testing, commissioning, and handover activities. Coordinate construction sequencing across multiple engineering disciplines to prevent interface conflicts. Ensure look-ahead schedules are developed and effectively coordinated with site teams, subcontractors, consultants, and suppliers. Participate in planning meetings and maintain alignment between all project stakeholders. Infrastructure Coordination Coordinate wet utility works with roads, highways, electrical, telecommunications, street lighting, landscaping, structural works, and other infrastructure disciplines. Resolve design and construction interface issues to ensure efficient project execution. Ensure utility installations are fully integrated with existing and proposed infrastructure. Contract & Commercial Management Manage contract administration and ensure compliance with contractual obligations. Review and approve variation orders, claims, Extension of Time (EOT) requests, and commercial submissions. Monitor project budgets, cash flow, cost forecasts, and financial performance. Coordinate procurement activities for long-lead materials, equipment, and subcontractors. Support commercial negotiations and contract administration activities. Stakeholder Management Serve as the primary point of contact for clients, consultants, utility authorities, subcontractors, contractors, and government agencies. Conduct progress meetings, coordination workshops, and executive project reviews. Prepare and present project status reports and performance dashboards to senior management and clients. Build strong working relationships to facilitate timely decision-making and project success. Subcontractor Management Lead, supervise, and evaluate subcontractor performance throughout the project lifecycle. Coordinate multiple contractors working simultaneously across project areas. Monitor subcontractor productivity, quality, safety performance, and contractual compliance. Ensure subcontractors adhere to approved schedules, project procedures, technical specifications, and HSE requirements. Resolve construction conflicts, resource constraints, and interface issues to maintain project progress. Requirements Education Bachelor's degree in Civil Engineering, Mechanical Engineering, or a related Engineering discipline. Experience10–15 years of experience in infrastructure construction projects. Minimum 5 years of experience managing wet utility infrastructure projects. Proven experience delivering water supply, sewerage, stormwater drainage, irrigation, and firefighting network projects. Experience managing multidisciplinary infrastructure projects. Experience leading subcontractors, suppliers, and multiple contractors on large-scale EPC or infrastructure projects. Technical Knowledge Strong knowledge of wet utility infrastructure construction and project execution. Comprehensive understanding of potable water, sewerage, stormwater drainage, irrigation, and firefighting systems. Experience coordinating utilities with roads, electrical, telecommunications, structural, and landscape infrastructure. Knowledge of contract administration, claims management, variation orders, and Extension of Time (EOT) procedures. Familiarity with international engineering standards, construction specifications, and utility authority regulations. Competencies Strong leadership and project management skills. Excellent communication, negotiation, and stakeholder management abilities. Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced construction environment. Results-driven with a strong commitment to quality, safety, and project excellence. Preferred Requirements PMP (Project Management Professional) certification. Professional Engineering registration or equivalent professional accreditation. Experience working on large-scale infrastructure developments in the Middle East or GCC region. Proficiency in project management and scheduling software such as Primavera P6 and Microsoft Project. Strong understanding of HSE management systems and quality management standards (ISO 9001, ISO 14001, ISO 45001).
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems. The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support. This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery. Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services. Lead incident management activities, ensuring timely resolution of critical issues. Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions. Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets. Administer, support, and optimize CRM systems to meet business requirements. Provide and oversee on-site technical support for hardware, software, network, and end-user issues. Coordinate with internal teams and external vendors for issue resolution and service delivery. Monitor system performance and implement continuous improvements to enhance operational efficiency. Develop and maintain IT policies, procedures, and documentation. Manage IT assets, licenses, and infrastructure. Prepare operational reports, incident summaries, SLA performance reports, and management dashboards. Lead, mentor, and support IT support teams to ensure high-quality service delivery. Ensure compliance with organizational security standards and IT best practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of IT Operations Management.</li><li>Hands-on experience in Incident Management and Problem Management.</li><li>Expertise in conducting Root Cause Analysis (RCA).</li><li>Experience working with CRM platforms (e.g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).</li><li>Strong understanding of SLA monitoring and service delivery metrics.</li><li>Experience providing on-site IT support in enterprise environments.</li><li>Knowledge of ITIL framework and IT Service Management (ITSM) best practices.</li><li>Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.</li><li>Excellent analytical, troubleshooting, and decision-making skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Ability to prioritize multiple tasks in a fast-paced environment.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>4 6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.</li><li>ITIL Foundation certification is preferred.</li><li>Microsoft, Cisco, or other relevant technical certifications are a plus.</li></ul><p></p></section>