Logistics Manager Jobs - Cairo Egypt
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<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li>
<strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li>
<strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li>
<strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li>
<strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p>
<p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p>
<p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p>
<p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p>
<p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p>
<p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p>
<p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p>
<p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p>
<p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p>
<p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p>
<p>Excellent command of English, both written and spoken.</p>
<p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a programme delivery lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT & digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li>
<li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams including sprint, scrum, testing, integration, and release</li>
<li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li>
<li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li>
<li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li>
<li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li>
<li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li>
<li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li>
<li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li>
<li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Egyptian national currently residing in Egypt</li>
<li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li>
<li>Certified in PMP or PRINCE2 Practitioner</li>
<li>Knowledge of application and software development lifecycle methodologies</li>
<li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li>
<li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li>
<li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li>
<li>MBA or equivalent postgraduate qualification is desirable</li>
<li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li>
<li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li>
<li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li>
<li>Professional growth through complex programme delivery and stakeholder engagement</li>
<li>Access to industry-leading tools and methodologies in programme and Agile delivery</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and lean delivery methodologies</li>
<li>Financial management and forecasting within large-scale technology programmes</li>
<li>Data-driven performance tracking and reporting techniques</li>
<li>Cross-cultural leadership and stakeholder influence at senior levels</li>
<li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li>
<li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li>
<li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li>
<li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li>
<li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li>
<li>Facilitate transition into live service while minimising operational risk.</li>
<li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li>
<li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li>
<li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li>
<li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li>
<li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li>
<li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li>
<li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li>
<li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li>
<li>Capable of influencing and engaging stakeholders at all organisational levels.</li>
<li>Proficient in building and leading cross-functional, high-performing teams.</li>
<li>Strong in stakeholder communication, including presenting to senior audiences.</li>
<li>Knowledgeable in financial management, budgeting, and business case evaluation.</li>
<li>Fluent in German (C-level) and proficient in English (minimum B-level).</li>
<li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li>
<li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact, international projects for enterprise customers.</li>
<li>Exposure to complex, multi-domain transformation initiatives.</li>
<li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li>
<li>Professional development through engagement with advanced Agile methodologies and tools.</li>
<li>Experience working within a global technology and transformation organisation.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced stakeholder management and negotiation techniques in global environments.</li>
<li>End-to-end governance, risk, and financial management for large-scale programmes.</li>
<li>Agile leadership across multiple teams and delivery streams.</li>
<li>Strategic planning and execution in complex, multi-country projects.</li>
<li>Enhanced communication and influencing skills at senior leadership levels.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Delivery Lead to drive the end-to-end delivery of complex, high-impact projects within the UK IT portfolio. This role focuses on shaping, mobilising, and delivering multiple initiatives across cross-functional teams, systems, and external partners, ensuring outcomes are achieved on time, within budget, and to the required quality standards, while aligning with Vodafone’s governance frameworks.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of one or more complex projects within an assigned portfolio, ensuring full lifecycle accountability from business case through to operational handover</li>
<li>Build, lead, and support cross-functional project teams, creating clarity of objectives and fostering a collaborative, high-performing environment</li>
<li>Define and communicate the programme vision and desired future state, aligning stakeholders to shared outcomes</li>
<li>Develop detailed project and programme plans, including resource forecasting, dependencies, and critical path management</li>
<li>Prepare cost estimates and manage financial performance, including capitalisation and budget tracking</li>
<li>Integrate all workstreams into a unified delivery plan and ensure alignment across technical and business activities</li>
<li>Monitor and control project performance, embedding measurable outcomes and success criteria</li>
<li>Establish and manage stakeholder communication plans across senior internal and external stakeholders</li>
<li>Manage supply and demand of resources across the project lifecycle, including people, financials, and technology</li>
<li>Build and maintain strong stakeholder relationships, ensuring alignment and effective collaboration throughout delivery</li>
<li>Oversee governance compliance and ensure adherence to Vodafone delivery methodologies</li>
<li>Collaborate with system integrators and third-party partners to deliver programme objectives</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Egyptian national residing in Egypt</li>
<li>Extensive experience (typically over 5 years) delivering complex, end-to-end projects within ICT or technology environments</li>
<li>Strong understanding of software development lifecycle and technical transformation delivery</li>
<li>Experience working within telecommunications or network environments</li>
<li>Proven ability to manage multiple projects of varying scale and complexity simultaneously</li>
<li>Skilled in stakeholder engagement and influencing across all organisational levels</li>
<li>Experience managing cross-cultural and matrix teams</li>
<li>Strong financial acumen, including budgeting, forecasting, and understanding of profit and loss</li>
<li>Recognised project management certification (PRINCE2 Practitioner or PMP)</li>
<li>Excellent communication, organisation, and collaboration skills</li>
<li>Proficiency in Microsoft Excel, PowerPoint, Visio, and Project</li>
<li>Ability to quickly acquire and apply new technical knowledge</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead complex, high-visibility transformation initiatives within Vodafone UK</li>
<li>Exposure to senior stakeholders and international delivery environments</li>
<li>Professional growth through ownership of large-scale programmes and cross-functional collaboration</li>
<li>A culture focused on innovation, continuous improvement, and learning</li>
<li>Career progression within programme and portfolio delivery</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme and project leadership techniques</li>
<li>Strategic stakeholder management and executive communication</li>
<li>Financial planning and budget control within large-scale programmes</li>
<li>Governance and delivery excellence in global telecom environments</li>
<li>Managing complex transformations across distributed and diverse teams</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Manager<br><b>Job Description & Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.<br>Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.<br>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:<br><ul><li>Craft and convey clear, impactful and engaging messages that tell a holistic story.</li><li>Apply systems thinking to identify underlying problems and/or opportunities.</li><li>Validate outcomes with clients, share alternative perspectives, and act on client feedback.</li><li>Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.</li><li>Deepen and evolve your expertise with a focus on staying relevant.</li><li>Initiate open and honest coaching conversations at all levels.</li><li>Make difficult decisions and take action to resolve issues hindering team effectiveness.</li><li>Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends {+ 25 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br>December 1, 2026<br> </div>
Paired is recruiting on behalf of a fast-growing direct-response marketing agency that works with DTC brands across the supplements, functional beverage, health, and consumer wellness industries. We are looking for an experienced Senior Amazon Account Manager to take full ownership of the performance and overall health of multiple Amazon accounts. This is a hands-on, senior individual contributor role—not a coordinator position. You will independently manage Amazon advertising, resolve Seller Central and account health issues, analyze marketplace performance, and lead recurring client calls. The ideal candidate is a self-directed Amazon operator who can develop strategies, execute them, and clearly defend their decisions. What You'll Do<br><br>Amazon PPC & Advertising<br><br> Build, manage, and scale Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. Own budgets, bids, keyword harvesting, negation, and placement optimization. Manage campaigns at scale using Amazon bulk files and bulk sheets. Develop structured testing strategies based on clear hypotheses. Monitor advertising performance against growth and efficiency targets. Account Health & Compliance<br><br> Diagnose and resolve listing suppressions, variation issues, detail page errors, policy warnings, and inventory or fulfillment flags. Manage Seller Central cases from initial submission through resolution. Escalate unresolved cases through the appropriate Amazon support channels. Manage Brand Registry, brand protection tools, infringement reports, and listing violations. Analysis & Reporting<br><br> Conduct keyword, competitor, and market research using Data Dive, Jungle Scout, or similar platforms. Identify growth opportunities and translate data into actionable strategies. Clearly explain what happened, why it happened, and what actions should be taken next. Use AI tools to improve research, analysis, listing copy, and reporting workflows. Client Management<br><br> Lead weekly or biweekly client calls. Present results, establish priorities, and manage client expectations. Communicate confidently with founders and marketing leaders. Take ownership of client communication when marketplace issues arise. <br><br><br><br>Requirements<br><br>Requirements<br><br> Proven experience independently managing and scaling Amazon PPC campaigns. Experience managing meaningful Amazon advertising budgets with measurable results. Advanced knowledge of Sponsored Products, Sponsored Brands, and Sponsored Display. Hands-on experience resolving Amazon account health and compliance issues. Strong working knowledge of Seller Central and case management. Proficiency with Amazon bulk files and bulk campaign operations. Experience with Brand Registry, brand protection, and violation reporting. Knowledge of Data Dive, Jungle Scout, or comparable Amazon research tools. Practical experience using AI tools in Amazon or marketing workflows. Excellent spoken and written English. Confidence leading recurring client-facing calls. Strong analytical, organizational, and problem-solving skills. Ability to work independently and manage several brands simultaneously. Nice to Have<br><br> Previous agency or multi-brand portfolio experience. Experience with supplements, food and beverage, health, or consumer wellness brands. Experience coordinating Amazon strategy with DTC paid media campaigns. Knowledge of catalog management and listing optimization. Familiarity with A+ Content, Brand Stores, and Amazon creative requirements.<br><br>Benefits<br><br><br>Benefits<br><br> Competitive salary (USD) Work From Home Flexible hours
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Manager Legal – Egypt, you will be responsible for overseeing all legal matters and ensuring that the company complies with the legal and regulatory framework in Egypt. In this role, you will support both talabat and instashop, providing expert senior counsel that enables business growth while safeguarding compliance and mitigating risks. Reporting into talabat’s Regional Legal Dept in Dubai, UAE, you will also lead and mentor the local legal team in Egypt, manage external stakeholders, and ensure alignment between legal strategies and business objectives<br><br>What's On Your Plate?<br><br>Providing strategic legal guidance to senior management on corporate governance, compliance, commercial contracts, regulatory matters, and litigation/disputes. Drafting, reviewing, and negotiating contracts, ensuring they align with Egyptian laws and the company’s interests Ensuring adherence to Egyptian legal requirements, including corporate, labor, tax, consumer protection and data privacy regulations Identifying, assessing and mitigating legal risks, advising on business decisions, and developing practical and commercially sound risk management strategies. Managing legal disputes, arbitrations, claims, investigations and settlements to minimize business impact Advising on employee contracts, workplace policies, and compliance with labor laws Ensuring compliance with corporate governance practices and supporting corporate restructuring, entity management, and Board/shareholder governance activities. Leading and mentoring the legal department, ensuring high standards of legal service delivery and professional development Managing relationships with external law firms, consultants, and regulatory bodies Advising on commercial opportunities and aligning legal strategy with business objectives. Partner closely with regional legal, compliance, public affairs, tax, finance, HR, procurement, product, and operations teams to support strategic initiatives and ensure legal alignment across the business.<br><br>Qualifications<br><br>What Did We Order?<br><br>Law degree (Bachelor’s or Master’s) and valid license to practice in Egypt7+ years of experience in corporate/commercial law, with proven leadership in a legal role Prior in-house legal experience is preferred. Knowledge of the e-commerce, tech, food delivery, quick commerce or digital sector is a plus. Strong knowledge of Egyptian corporate, commercial, employment, consumer protection, tax, and data privacy laws. Strong team leadership and mentoring capabilities Excellent drafting, negotiation, problem-solving and communication skills in both Arabic and English A strategic mindset, in-depth legal knowledge, and a proactive approach to risk management The ability to align legal strategies with business goals and support cross-functional initiatives. Commercial acumen with the ability to provide pragmatic, business-oriented legal advice. Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.
Are you ready to take the next step in your career?<br>Job Title: Product Marketing Manager.<br>About the Client:Our client is a premier manufacturing group and a locally trusted market leader specializing in high-end security, locking systems, and door accessories. With an expanding regional and global footprint, they are deeply committed to ensuring that through them, safety is found. With a rich 75-year legacy of excellence, they successfully secure millions of homes and businesses worldwide. Their wide, multi-tier product portfolio caters to residential, administrative, commercial, touristic, and educational sectors, as well as high-security establishments like airports. Their mission is simple: to give customers the power to protect what matters, without compromise.<br><br>Job Summary:We are seeking a strategic and dynamic Product Marketing Manager to lead go-to-market (GTM) strategies and drive commercial success. In this role, you will own product positioning, messaging, competitive analysis, major product launches, sales enablement, and customer insights to ensure our client's innovative offerings stand out and resonate deeply with the target market.<br>Key Responsibilities:GTM & Positioning: Develop and execute impactful product positioning, messaging, and value propositions that differentiate products in the market. Product Launches: Plan and lead cross-functional product launches, collaborating closely with Product Management, Sales, and Marketing teams to maximize awareness and adoption. Market Intelligence: Conduct deep market research and competitive analysis to identify industry trends, customer needs, and strategic positioning opportunities. Sales Enablement: Create high-impact sales tools, including competitive battle cards, presentations, case studies, and comprehensive product guides to empower commercial teams. Collateral Creation: Own the development of core marketing assets, such as datasheets, technical whitepapers, engaging web content, and integrated promotional campaigns. Demand Generation: Collaborate with the Demand Gen team to craft targeted campaigns that drive product interest, customer adoption, and revenue growth. Product Evangelism: Serve as a key internal and external advocate for the portfolio, interfacing directly with customers, partners, and prospects. Performance Analysis: Analyze product performance data, customer feedback, and market dynamics to recommend product enhancements and optimize marketing strategies.<br>Key Requirements:Education: Bachelor’s degree in Engineering (Mechatronics or Electromechanical specialization is highly preferred). Experience: 6 to 10 years of proven experience in a dedicated Product Marketing role. Skills: Deep understanding of market research, strategic positioning, and structuring complex go-to-market strategies. Communication: Exceptional verbal and written communication skills, with a proven ability to translate complex technical engineering features into clear, value-driven customer benefits. Collaboration: A track record of successful cross-functional collaboration across product, engineering, sales, and marketing ecosystems. Mindset: Highly analytical, data-driven decision-maker with solid experience navigating B2B or specialized B2C markets.<br>Working Conditions & Benefits:Type: Full-time, On-site role. Schedule: 2 days off per week. Compensation: Highly attractive remuneration package.
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Manager Legal – Egypt, you will be responsible for overseeing all legal matters and ensuring that the company complies with the legal and regulatory framework in Egypt. In this role, you will support both talabat and instashop, providing expert senior counsel that enables business growth while safeguarding compliance and mitigating risks. Reporting into talabat’s Regional Legal Dept in Dubai, UAE, you will also lead and mentor the local legal team in Egypt, manage external stakeholders, and ensure alignment between legal strategies and business objectives<br><br>What's On Your Plate?<br><br>Providing strategic legal guidance to senior management on corporate governance, compliance, commercial contracts, regulatory matters, and litigation/disputes. Drafting, reviewing, and negotiating contracts, ensuring they align with Egyptian laws and the company’s interests Ensuring adherence to Egyptian legal requirements, including corporate, labor, tax, consumer protection and data privacy regulations Identifying, assessing and mitigating legal risks, advising on business decisions, and developing practical and commercially sound risk management strategies. Managing legal disputes, arbitrations, claims, investigations and settlements to minimize business impact Advising on employee contracts, workplace policies, and compliance with labor laws Ensuring compliance with corporate governance practices and supporting corporate restructuring, entity management, and Board/shareholder governance activities. Leading and mentoring the legal department, ensuring high standards of legal service delivery and professional development Managing relationships with external law firms, consultants, and regulatory bodies Advising on commercial opportunities and aligning legal strategy with business objectives. Partner closely with regional legal, compliance, public affairs, tax, finance, HR, procurement, product, and operations teams to support strategic initiatives and ensure legal alignment across the business.<br><br>Qualifications<br><br>What Did We Order?<br><br>Law degree (Bachelor’s or Master’s) and valid license to practice in Egypt7+ years of experience in corporate/commercial law, with proven leadership in a legal role Prior in-house legal experience is preferred. Knowledge of the e-commerce, tech, food delivery, quick commerce or digital sector is a plus. Strong knowledge of Egyptian corporate, commercial, employment, consumer protection, tax, and data privacy laws. Strong team leadership and mentoring capabilities Excellent drafting, negotiation, problem-solving and communication skills in both Arabic and English A strategic mindset, in-depth legal knowledge, and a proactive approach to risk management The ability to align legal strategies with business goals and support cross-functional initiatives. Commercial acumen with the ability to provide pragmatic, business-oriented legal advice. Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.
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<u>Job Description</u><p>Kraft Heinz is looking for an<b>EHS Manager</b>to lead Environment, Health, and Safety across the site, ensuring compliance with Egyptian legal requirements and Kraft Heinz standards. This role also oversees Wastewater Treatment Plant operations and drives a strong safety culture through team leadership, compliance, risk management, and continuous improvement.</p><br><p><b>Responsibilities:</b></p><br><ul><li>Lead site-wide EHS policies, procedures, and continuous improvement initiatives</li><li>Oversee WWTP operations, compliance, maintenance, and reporting</li><li>Develop SOPs for wastewater treatment, emergency response, and related activities</li><li>Lead, coach, and develop EHS and WWTP teams</li><li>Drive safety culture, training, and incident investigation across the site</li><li>Manage contractor safety and permit-to-work compliance</li><li>Ensure compliance with legal, ISO, and Kraft Heinz EHS standards</li><li>Support crisis management, safety committees, and EHS business planning</li><li>Monitor performance, maintain records, and drive cost and sustainability improvements</li></ul><p><b>KPIs</b></p><br><ul><li>TRIR and severity prevention</li><li>Safety card closure rate</li><li>Legal and ISO compliance</li><li>KHMS EHS Pillar maturity</li><li>WWTP compliance and effluent quality</li><li>Contractor safety performance</li><li>Timely regulatory reporting</li><li>Operational and chemical cost control</li></ul><p><b>Qualifications</b></p><br><ul><li>Bachelor’s degree in science, Agriculture, or Engineering</li><li>NEBOSH certification</li><li>Minimum 6 years of EHS experience, preferably in manufacturing or FMCG</li><li>Strong knowledge of wastewater treatment, compliance, ISO 45001, and ISO 14001</li><li>Experience in contractor safety, incident investigation, and continuous improvement</li></ul><p><b>Skills</b></p><br><ul><li>Leadership and team development</li><li>Communication and stakeholder management</li><li>Planning, coordination, and follow-up</li><li>Problem-solving and analytical thinking</li><li>Strong safety, compliance, and ownership mindset</li></ul><u>Location(s)</u>6 October Factory<p><b>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority <span><span>Groups/Women/Veterans/Individuals</span></span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b><b>.</b></p><br> </div>
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<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Shift Manager is responsible for leading and controlling all production activities during the assigned shift, ensuring that operations are performed safely, efficiently, and in accordance with the approved production plan, Sika standards, and customer requirements.<br><br>The role ensures effective deployment of people, equipment, and materials; achievement of safety, quality, productivity, cost, and delivery targets; and timely escalation of significant operational issues. The Shift Manager acts as the primary operational point of responsibility during the assigned shift within the defined level of authority.<br><br>Key Responsibilities<br><br>Shift Operations and Production Control<br><br>Plan, coordinate, and supervise all production activities during the assigned shift in accordance with the approved production schedule. Ensure achievement of shift targets relating to output, quality, yield, productivity, cost, and on-time completion. Allocate employees, equipment, materials, and other resources effectively across production lines. Monitor production progress throughout the shift and take timely action to address deviations, bottlenecks, or operational disruptions. Ensure that production processes are conducted in accordance with approved work instructions, formulations, specifications, and standard operating procedures. Coordinate product changeovers, line start-ups, shutdowns, cleaning activities, and other shift-related operational requirements. Ensure the proper use of raw materials, packaging materials, production equipment, and utilities. Act as the primary operational decision-maker during the shift within the established authority and escalation framework. Health, Safety, and Environment<br><br>Demonstrate visible safety leadership and ensure full compliance with Sika HSE requirements and applicable legal regulations. Conduct shift safety briefings and ensure that employees understand the relevant hazards, controls, and safe working procedures. Ensure the correct use of personal protective equipment and adherence to site safety rules. Stop any unsafe activity immediately and ensure that appropriate corrective action is taken before work resumes. Identify, report, and escalate unsafe conditions, near misses, environmental concerns, and incidents. Support incident investigations, root-cause analysis, and implementation of corrective and preventive actions. Ensure that emergency procedures are understood and followed by all shift employees. Maintain safe and environmentally responsible operations, including proper waste handling and spill prevention. Quality Management<br><br>Ensure that all products manufactured during the shift comply with approved Sika specifications, quality standards, and customer requirements. Verify that required in-process checks, sampling, testing, and production documentation are completed correctly. Coordinate with the Quality team regarding nonconforming products, process deviations, and quality concerns. Stop or hold production when quality requirements are not met, in accordance with the approved escalation and authorization process. Support investigations into quality deviations and customer complaints and ensure implementation of agreed corrective actions. Ensure that nonconforming materials and products are properly identified, segregated, and controlled. Performance Monitoring and Reporting<br><br>Monitor and report shift performance against established KPIs, including:Safety performance Production output Schedule adherence Yield and material consumption Productivity and efficiency Equipment downtime Waste and production losses Product quality and process deviations Investigate performance gaps and implement immediate containment or corrective actions within the assigned authority. Maintain accurate production logs, shift reports, downtime records, material consumption records, and incident reports. Escalate significant safety, quality, maintenance, staffing, or production issues to the relevant manager in a timely manner. Ensure that all data entered into SAP or other production systems is complete, accurate, and submitted on time. Team Leadership and Workforce Management<br><br>Lead, supervise, and support the shift team, including operators, technicians, helpers, and other assigned employees. Assign responsibilities and communicate clear performance expectations at the beginning of each shift. Monitor employee attendance, punctuality, breaks, overtime, workplace conduct, and compliance with company procedures. Ensure appropriate staffing levels and coordinate any urgent staffing requirements with Production Management and HR. Provide on-the-job guidance, coaching, and feedback to shift employees. Identify training and development needs and communicate them to the relevant manager. Support employee performance management and disciplinary processes in coordination with Production Management and HR. Promote teamwork, accountability, respect, and effective communication among shift employees. Equipment and Maintenance Coordination<br><br>Monitor equipment condition and operational reliability throughout the shift. Ensure that operators complete required equipment inspections and basic autonomous maintenance activities. Report breakdowns, abnormalities, and equipment risks to the Maintenance team without delay. Coordinate with Maintenance to prioritize interventions and minimize production downtime. Ensure that equipment is safely isolated and released for maintenance in accordance with applicable procedures. Verify that equipment is safe and operationally ready before production resumes. Record equipment downtime, causes, actions taken, and operational impact accurately. Shift Handover and Communication<br><br>Conduct structured shift-start briefings covering production priorities, safety requirements, quality concerns, staffing, and equipment status. Complete a clear and comprehensive handover to the incoming Shift Manager or Supervisor. Ensure that handovers include production status, pending orders, equipment conditions, quality issues, safety concerns, staffing matters, and required follow-up actions. Communicate relevant shift information to Production Management and other supporting departments. Attend operational meetings and contribute accurate information regarding shift performance and challenges. Workplace Organization and Continuous Improvement<br><br>Ensure that production and supporting areas are maintained in a clean, safe, and organized condition. Lead implementation and sustainability of 5S standards within the assigned shift and production areas. Ensure compliance with approved standard operating procedures and visual management requirements. Identify and propose opportunities to improve safety, quality, productivity, workflow, resource utilization, and cost efficiency. Participate in continuous improvement activities, root-cause analysis, and problem-solving initiatives. Encourage shift employees to report problems and contribute practical improvement ideas. Compliance and Audit Readiness<br><br>Ensure compliance with Sika policies, plant procedures, management systems, and applicable legal requirements during the shift. Maintain accurate and traceable shift documentation and operational records. Support internal, external, customer, certification, and regulatory audits. Ensure timely closure of assigned corrective actions and audit findings. Immediately escalate any significant noncompliance or operational risk through the appropriate management channels. Key Performance Indicators<br><br>Performance may be measured against the following indicators:<br><br>Shift HSE performance and safety compliance Production output versus plan Schedule adherence Product quality and right-first-time results Yield and material usage variance Labor productivity and shift efficiency Waste, rework, and production losses Equipment downtime and response time Compliance with standard operating procedures Accuracy and timeliness of shift reports5S and workplace organization results Attendance and overtime management Completion of corrective and improvement actions<br><br>Qualifications<br><br>Qualifications and Experience<br><br>Bachelor’s degree in Mechanical, Chemical, Industrial, Production, or another relevant Engineering discipline. A relevant technical diploma may be considered where supported by substantial and directly relevant manufacturing experience. Typically, 3–7 years of experience in a manufacturing or production environment. At least 1–2 years of experience leading a production shift, line, or operational team. Experience in chemicals, construction materials, cementitious products, admixtures, coatings, or a comparable process-manufacturing industry is preferred. Demonstrated ability to achieve production, quality, and delivery targets in a demanding manufacturing environment. Practical experience coordinating with Quality, Maintenance, Warehouse, and HSE functions. Experience working in a structured manufacturing environment with documented procedures and performance indicators. Technical Knowledge<br><br>Good understanding of manufacturing processes, production planning, and shop-floor operations. Working knowledge of production quality controls and nonconforming-product management. Good awareness of occupational health, safety, and environmental requirements in a manufacturing environment. Basic understanding of equipment operation, breakdown identification, and maintenance coordination. Ability to monitor and interpret production KPIs, including output, efficiency, yield, waste, and downtime. Working knowledge of ERP or production management systems, preferably SAP or an equivalent system. Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Knowledge of 5S, Lean Manufacturing, root-cause analysis, or other continuous improvement methods is preferred. Knowledge of ISO 9001, ISO 14001, and ISO 45001 requirements is an advantage. Leadership Competencies<br><br>Strong shop-floor leadership and the ability to motivate, guide, and hold employees accountable. Ability to make timely, fact-based decisions within the assigned level of authority. Strong problem-solving skills and the ability to remain effective under operational pressure. Effective planning, prioritization, and resource-allocation skills. Clear communication and effective shift-handover capabilities. Ability to coordinate effectively with Production, Maintenance, Quality, Warehouse, and HSE teams. High level of responsibility, integrity, discipline, and reliability. Strong commitment to safety, quality, compliance, and operational excellence. Good written and spoken Arabic and English. Other Requirements<br><br>Willingness and ability to work on a rotating-shift schedule, including night shifts, weekends, and public holidays, according to plant operational requirements. Ability to respond appropriately to urgent production, safety, quality, staffing, and equipment-related matters during the assigned shift. Ability to work in an active manufacturing environment and comply with all applicable site safety and personal protective equipment requirements. <br><br>Additional Information<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
JOB PURPOSEThe Associate Manager – PIM & Digital Content Management owns MAGRABi's Akeneo PIM platform and product master data, establishing a single governed source of product truth across e Commerce, POS, Salesforce, and marketplaces in all six markets. The role leads the catalogue team and outsourced partners across the full product creation lifecycle, covering modelling, enrichment, e Commerce uploads, quality control, and studio and imagery operations. It also leads the cross-system master data quality programme across SAP, Akeneo, and Macula OMS, resolving the misalignment currently causing downstream errors in Snowflake, demand forecasting,and the customer-facing catalogue. The role exists to ensure product data reaches every channel clean, complete, bilingual, and on time, so that commercial reporting and the customer experience can both be trusted.<br>Qualifications and Education:▪ Bachelor's degree in Business, Information Systems, Marketing, Computer Science, or a related field▪ Akeneo PIM certification preferred; a data governance qualification is a plus Experience▪ 7-10 years of experience in retail product information, e Commerce catalogue and content operations, or master data management, including 3+ years leading teams and vendors▪ Hands-on PIM platform experience (Akeneo, in River, Salsify, or equivalent) covering product modelling, enrichment workflows, and integrations▪ e Commerce platform back-end product setup, publishing workflows, and quality assurance in a high-SKU environment▪ Studio and imagery operations, including photography, retouching, digital asset management standards, and vendor service levels▪ Multi-market, multi-language retail environment, with Arabic and English bilingual content management required▪ SAP master data structures and OMS integration experience is a plus<br>JOB RESPONSIBILITIES▪ Own PIM strategy, platform governance, and the Akeneo roadmap: product modelling, taxonomy, attribute standards, and enrichment workflows across all six markets▪ Lead the master data quality programme across SAP, Akeneo, and Macula OMS; set validation rules and completeness scoring and drive root-cause fixes that resolve Snowflake and catalogue errors▪ Govern product data syndication to MAGRABi.com (Saleor), store POS, Salesforce, marketplaces, and B2B, ensuring data arrives clean, complete, and on time▪ Own the PIM to Snowflake integration and the data feed supporting demand forecasting, slow-moving stock analysis, and commercial reporting▪ Direct e Commerce back-end operations and the enrichment pipeline: end-to-end product setup, publishing, pre and post-publish quality control, vendor data, images, copy, and the supporting operational playbooks▪ Own studio and imagery workflow, covering briefs, scheduling, image standards, and retouching, and manage photography and retouching vendors against clear service levels and cost controls▪ Lead the Cairo catalogue team and outsourced partners: set objectives, build capability, and track data completeness, time to publish, quality control pass rate, and studio throughput▪ Set Arabic and English content standards, safeguarding localisation accuracy and brand consistency across all six markets
Now Hiring: Junior Account Manager<br><br>We are looking for ambitious and driven professionals to join our growing team in Egypt.<br><br>This role offers the opportunity to work on premium real estate projects in Makkah, connecting with clients from around the world and providing a unique and meaningful investment experience.<br><br>Key Responsibilities<br><br>Contact and follow up with local and international clients<br><br>Present and explain premium real estate projects professionally<br><br>Understand client needs and recommend suitable investment opportunities<br><br>Maintain continuous follow-up until deals are closed<br><br>Achieve monthly sales targets<br><br>Role Nature<br><br>This role involves telesales and direct client communication<br><br>Requirements<br><br>Bachelor’s degree (required)<br><br>6 months –1 year of experience in sales or real estate<br><br>Experience in high-value sales is a plus<br><br>Good command of English (B1–B2 level)<br><br>Strong communication and negotiation skills<br><br>Professional, presentable, and target-driven<br><br>What We Offer<br><br>Competitive salary + performance-based bonus<br><br>Opportunity to work on international projects<br><br>Career growth opportunities<br><br>Professional and supportive work environment<br><br>If you are passionate about sales and want to grow in a professional, international environment — we’d love to hear from you!
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.<br><br>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.<br><br>Job Function<br><br>Regulatory Affairs Group<br><br>Job Sub Function<br><br>Regulatory Affairs<br><br>Job Category<br><br>Professional<br><br>All Job Posting Locations:<br><br>Cairo, Egypt<br><br>Job Description<br><br>DePuy Synthes is recruiting for a(n) Project Manager, MDRIM & Document Mgmt, this Hybrid position will be in Warsaw, Poland. Alternate Hybrid locations may be considered at New Cairo, Egypt and Diegem, Belgium.<br><br>Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):<br><br>Warsaw, Poland - Requisition Number: 097944<br><br>New Cairo, Egypt - Requisition Number: 099996<br><br>Diegem, Belgium - Requisition Number: 097944<br><br>Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.<br><br>Job Overview<br><br>This role leads and coordinates MDRIM (Medical Device Regulatory Information Management) and document management projects within QARA International, ensuring regulatory documentation, data, and processes meet global and regional requirements. The Project Manager drives cross‑functional execution, improves quality and compliance processes, and supports operational readiness across international markets. This position offers the opportunity to have a direct impact on regulatory compliance, inspection readiness, and the efficient lifecycle management of medical device documentation.<br><br>Key Responsibilities<br><br>Lead and manage MDRIM and document management projects from initiation through completion, ensuring delivery on time, within scope, and in alignment with QARA priorities. Coordinate cross‑functional stakeholders (Regulatory Affairs, Quality, R&D, Manufacturing, and external partners) to align documentation and regulatory information requirements. Oversee planning, tracking, and reporting of project milestones, risks, issues, and dependencies. Ensure document management processes comply with applicable global regulations, internal quality standards, and inspection readiness expectations. Support continuous improvement initiatives by identifying process gaps and implementing standardized, efficient MDRIM and documentation workflows. Maintain project documentation, dashboards, and metrics to support transparency and leadership decision‑making. Facilitate governance meetings, project reviews, and stakeholder communications across QARA International. Apply Johnson & Johnson Credo values and quality principles in all project activities. <br><br>Qualifications<br><br>Education:<br><br>Bachelor’s degree required in Life Sciences, Engineering, Quality, Regulatory Affairs, or a related discipline. Master’s degree preferred. <br><br>Required<br><br>Experience and Skills:<br><br>6–8 years of relevant experience in project management, quality, regulatory, or document management environments within a regulated industry (medical devices, pharmaceuticals, or healthcare preferred). Demonstrated experience managing cross‑functional, international projects. Working knowledge of quality systems, regulatory documentation, and controlled document management processes. <br><br>Preferred<br><br>Experience supporting MDRIM, regulatory information management, or global submissions. Familiarity with EU MDR/IVDR and global regulatory expectations. Experience working in matrixed, global organizations. Project management certification (e.g., PMP, PRINCE2) preferred. Strong organizational, planning, and risk management skills. Effective written and verbal communication skills with the ability to influence stakeholders. <br><br>Other<br><br>Language: Fluency in English required; Polish preferred. Travel: Limited; up to 10–20% international travel may be required. <br><br>For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.<br><br>Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.<br><br> Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.<br><br> <br><br>Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact Ask GS to be directed to your accommodation resource.<br><br> <br><br>#DePuy Synthes Careers<br><br>Required Skills<br><br>Preferred Skills:<br><br>Analytical Reasoning, Business Behavior, Business Writing, Communication, Confidentiality, Data Reporting, Detail-Oriented, Legal Support, Medicines and Device Development and Regulation, Problem Solving, Product Licensing, Regulatory Affairs Management, Regulatory Compliance, Regulatory Development, Regulatory Environment, Risk Assessments, Teamwork
Atomica AI is seeking a qualified dentist with experience or a strong interest in software product management, implant dentistry, and guided surgery.<br>The Product Manager will own the strategy, roadmap, requirements, and continuous improvement of Atomica’s Dental Implant Guided Surgery Application. The role combines clinical expertise, product management, user research, software testing, and close coordination with development teams.<br>The Product Manager will translate the needs of dentists, implant surgeons, dental laboratories, manufacturing partners, commercial teams, and internal stakeholders into clear product requirements and efficient guided-surgery workflows.<br>Key Responsibilities<br><br>Product Strategy and Ownership Own and prioritize the product roadmap and backlog for Atomica’s Guided Surgery Application. Define product priorities based on clinical value, user needs, business objectives, technical feasibility, and regulatory considerations. Develop a clear understanding of the complete guided-surgery workflow, from patient imaging and treatment planning through guide design, manufacturing, and clinical use. Identify opportunities to improve usability, automation, clinical accuracy, workflow efficiency, and product adoption. Monitor competing guided-surgery products, emerging clinical workflows, and digital-dentistry trends.<br><br>Clinical Workflow Development Analyze implant-planning and guided-surgery workflows and translate them into practical software features and requirements. Work with workflows involving CBCT, DICOM, STL, intraoral scans, surface matching, segmentation, implant positioning, nerve tracing, guide design, sleeve selection, fixation pins, anchor pins, and guide manufacturing. Support the development of tooth-supported, mucosa-supported, bone-supported, stackable, and full-arch surgical-guide workflows. Ensure that product workflows reflect real clinical requirements and are understandable to general dentists, implant surgeons, laboratories, and support teams. Identify clinical risks, workflow limitations, and edge cases that should be addressed in the product.<br><br>Requirements and Documentation Gather requirements from dentists, surgeons, laboratories, commercial teams, support teams, partners, and other stakeholders. Conduct user interviews, feedback sessions, workflow evaluations, beta programs, and usability testing. Prepare clear user stories, acceptance criteria, product specifications, workflow diagrams, and clinical documentation. Define expected product behavior, validation rules, error handling, and user guidance. Maintain accurate product documentation and product knowledge.<br><br>Cross-Functional Coordination Coordinate closely with UI/UX designers, software developers, QA engineers, technical leads, regulatory teams, and commercial teams. Review workflows, wireframes, prototypes, and technical proposals before development. Clarify requirements throughout implementation and resolve product questions raised by development and QA teams. Ensure consistency between desktop, cloud, and web-based components of the Guided Surgery Application. Coordinate dependencies with related Atomica products, including segmentation, case management, cloud collaboration, and manufacturing workflows.<br><br>Testing and Release Management Participate in functional testing, clinical workflow testing, issue investigation, and release-readiness reviews. Validate that implemented features meet clinical, usability, and product requirements. Help define test scenarios for routine cases, complex cases, and clinical edge cases. Prioritize defects and usability issues based on clinical and business impact. Plan product releases and prepare internal and external release communications. Monitor product performance and user feedback after release.<br><br>Implant and Surgical Component Libraries Manage implant, surgical kit, sleeve, drill, abutment, fixation-pin, and related dental-component library integrations. Coordinate with implant manufacturers and other partners to collect catalogs, technical specifications, compatibility data, and 3D files. Review library data for completeness, accuracy, naming consistency, and usability. Help define validation and approval processes for new or updated component libraries. Support manufacturer-specific workflows and partner integrations.<br><br>User Adoption and Partner Support Work with commercial, onboarding, training, and support teams to improve product adoption and customer satisfaction. Support the preparation of training materials, workflow guides, demonstrations, and product documentation. Follow up with important users and clinical partners to understand usage patterns and identify improvement opportunities. Assist with partner integrations involving planning support, guide production, case collaboration, and manufacturing. Support strategic customers and partners during pilots, beta programs, and product launches.<br><br>Required Qualifications Bachelor’s degree in Dentistry or an equivalent recognized dental qualification. Previous clinical experience working as a dentist. Strong understanding of dental anatomy, implant treatment planning, and surgical workflows. Good knowledge of implant dentistry, digital dentistry, CBCT imaging, and guided surgery. Familiarity with DICOM, STL files, intraoral scans, segmentation, implant planning, and surgical-guide design. Experience or demonstrated ability in product management, product ownership, software quality assurance, or software-development workflows. Ability to translate clinical and business needs into clear and actionable software requirements. Ability to prepare user stories, acceptance criteria, specifications, and workflow documentation. Strong analytical, organizational, problem-solving, and communication skills. Ability to collaborate effectively with development, design, QA, regulatory, commercial, onboarding, and support teams. Very good written and spoken English.<br><br>Preferred Qualifications Product management experience in guided-surgery software, implant-planning software, dental CAD/CAM, medical software, or digital health. Clinical experience in dental implant placement or guided implant surgery. Experience designing or reviewing tooth-supported, mucosa-supported, bone-supported, stackable, or full-arch surgical guides. Experience using guided-surgery or implant-planning software. Experience working with desktop and web-based software products. Previous experience in software testing or quality assurance. Experience using Jira or similar product-management tools. Experience working with implant systems, surgical kits, sleeves, drills, and dental-component libraries. Experience working with dental laboratories, guide-production centers, implant manufacturers, and international business partners. Understanding of medical-device software development, risk management, usability, quality systems, or regulatory requirements.<br><br>Key Competencies Implant and guided-surgery knowledge Clinical workflow analysis Product ownership and prioritization User-focused decision-making Clear requirements documentation Clinical risk awareness Cross-functional collaboration Attention to detail Problem-solving Communication and accountability
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<p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within the cardiovascular brand portfolio. This role involves developing and implementing strategic business plans, collaborating with various departments to execute institution-centric programs, and building key business relationships with senior partners. The Manager, Cardiovascular Priority Accounts will engage with decision makers to enable account buying and HCP ordering of Novartis products, while generating insights into new business opportunities. Expertise in Institutional Selling, the US healthcare landscape, and health system structures are essential.<br><p><b>Job Description</b></p><br><br><p><b><span>Key Responsibilities: </span></b></p><br><br><ul><li><span>Accountable for building institutional advocacy around formulary adoption of cardiovascular brands to drive appropriate utilization of approved products, while enabling demand by developing, coordinating, and implementing a strategic business plan for identified top Priority Accounts and Affiliated Healthcare Systems.</span></li><li><span>Build relationships with administrative decision makers, clinical, operational, and financial partners to optimize pathways, transitions of care, treatment protocols, and other workflow enablement and conduct periodic needs assessments with key customers to tailor and communicate insights and activities, engaging with partners to implement new strategies and tactics.</span></li><li><span>Identifies and enables injection locations suitable to account archetype and pathway, working with administrative stakeholders and cross-functional teams to integrate workflow and EMR.</span></li><li><span>Possesses basic knowledge of inpatient vs. outpatient billable reimbursement to ensure the strategic account plan is appropriate and understands market and customer economics and access models, including payment programs and industry trends. Maintains general awareness of Novartis price offerings and ensures account administrators are informed about available offerings.</span></li><li><span>Collaborate with local partners to create and maintain targeted institutional-specific business plans reflecting an understanding of local market forces influencing product sales.</span></li><li><span>Demonstrates expertise in disease state, marketplace, competitors, industry, and cross-functional activities to anticipate and address business opportunities and challenges.</span></li><li><span>Provides product and disease state presentations to physicians and their staff, building key business relationships within accounts while leading cross-functional teams to create, implement, and update business plans to achieve product goals.</span></li><li><span>Supports cross-functional team members in identifying key business opportunities and diagnosing critical business and implementation issues within assigned Priority Accounts and Affiliated Healthcare Systems.</span></li></ul><br><p><b>Essential Requirements: </b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university.</li><li>5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, and has 2+ years’ experience in specialty buy-and-bill. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.</li><li>2+ years’ experience managing complex accounts, including major academic centers and hospitals, with extensive account management expertise.</li><li>Must possess an extensive understanding of the cardiovascular community and demonstrate a strong track record of expertise in therapeutic area and product knowledge.</li><li>Extensive business experience, with proven capability to collaborate and work across different functions in a matrix environment to develop strategic account plans that align with customer and organization objectives.</li><li>Exhibited extensive customer and cross-functional expertise, combined with an understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.</li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience calling on assigned cardiovascular accounts.</li><li>Two different types of cross-functional roles/experience (Marketing, Medical, Market Access and Reimbursement and/or Sales Leadership).</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between $145,600 and $270,400 per year.</p><br><br><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. </p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$145,600.00 - $270,400.00<br><p><b>Skills Desired</b></p><br><br>Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions<br> </div>
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<p><span><strong>MashreqBank</strong></span></p><br><p><span>JOB DESCRIPTION</span></p><br><span><span><strong>1</strong></span></span><p><span><span><strong>Job Title</strong></span></span></p><br><p><span><span>Program Manager, GTB Digital Transformation - PMO</span></span></p><br><p><span><span><strong>Department</strong></span></span></p><br><p><span><span>IBG - GTB - PMO</span></span></p><br><br><p><span><span><strong>Position Name </strong></span></span></p><br><p><span><span>Manager, GTB Digital Transformation - PMO.IBG - GTB </span></span></p><br><p><span><span><strong>Position ID</strong></span></span></p><br><br><p><span><span><strong>Incumbent No.</strong></span></span></p><br><p><span><span><strong>Incumbent Name</strong></span></span></p><br><br><span><span><strong>Group</strong></span></span><p><span><span><strong>Job Number</strong></span></span></p><br><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><p><span>Responsible for end-to-end Project Management Activities related to a large scale Transformation Project and all the related Initiatives defined as pillars of the program. </span></p><br><p><span>The role delivers Project Management Outputs for the Transformation Program centralizing business, functional, operational and technical aspects of the Program. </span></p><br><p><span>The role requires the incumbent to plan, manage, execute, track and implement complex corporate banking functional and technology solutions including complex projects, and ensure delivery in line with customer expectation – internal and external-, within the base-lined schedule, budget and scope parameters; including but not limited to overseeing the testing strategy and execution, quality and compliance controls, and production stability after change movement.</span></p><br><br><span><span><strong>3</strong></span></span><span><span>Dimensions</span></span><br><p><span>Operating Budget</span></p><br><p><span>Number of Staff</span></p><br><br><p><span>Capital Exp. Budget</span></p><br><p><span>Other</span></p><br><br><span><span><strong>4</strong></span></span><span><span>Key Result Areas</span></span><br><p><span>On top of the agenda is the creation of the Program Master Plan which has to incorporate all the initiatives defined as pillars of the program</span></p><br><p><span>Each Initiative should have a concrete Project Plan that will be part of the Consolidated Transformation Project Master Plan.</span></p><br><p><span>Defining - for each Initiative as well as for the consolidated plan - the milestones and necessary activities/tasks to be performed, proper allocation of resources and responsibilities, timelines, dependencies, critical paths and contingency actions for deviations.</span></p><br><p><span>Agreeing the master plan with stakeholders and presenting recommendations to the Steering Committee.</span></p><br><p><span>Should be able to coordinate the Plan executions including all steps of the process.</span></p><br><p><span>The steps to include the design, development, testing, roll out and stabilization.</span></p><br><p><span>Should be able to include activities that will complement the Transformation Program eg the building blocks of an Ecosystem</span></p><br><p><span>Should manage collaboration of the business case that will support the Program, its development and approval, also including Finance teams to provide the necessary funding. Each activity should be tracked in line with budget approved.</span></p><br><p><span>Reporting is a critical activity that should be performed with the highest standards, should be accurate, timely and well organized</span></p><br><p><span>Vendor Management: to be totally connected with all vendors participating in the program, coordinating their activities and outputs.</span></p><br><p><span>Should design the necessary project plans to engage customers in the process, following the defined customer journey initiative</span></p><br><p><span>Execute the Front to Back digitalization initiative, coordinating all the necessary areas of the Bank that should participate and contribute on it, including front, middle and back office</span><span>Facilitate the necessary project plans to assure a proper and integral integration of the ongoing digital initiatives of the bank to assure consistency and to avoid duplication of efforts.</span></p><br><p><span>The role has a Global Scope, to properly coordinate the participation of all the countries where the Bank has decided to implement the solution.</span></p><br><p><span>Should take ownership of each Governance instance defined to conduct the Program, including Steering Committees, Project and Working ones, as well as all working meetings that includes internal and external people participating in each of the initiatives of the program</span></p><br><p><span>The Governance Management includes the organization of the sessions, identification of the representatives of each area involved in the project, the preparation of the documents/materials for each session, the animation, the minutes, the identification of the action items, the reporting of the progress, deviation and mitigated actions. Also post sessions each action defined has to be tracked.</span></p><br><p><span>Provide extensive leadership in digital technology, including Continuous Delivery, Cloud Strategy, automation and key technology / vendor selections</span></p><br><p><span>Work closely with vendors to ensure solutions are technically compliant</span></p><br><p><span>Provide leadership and knowledge on agile implementation methodologies</span></p><br><p><span>Engage in Functional and technical solution design, build/integration, testing, deployment, and maintenance of end-to-end solutions which meet business needs</span></p><br><p><span>Engage and partner with the business to understand requirements, ensure alignment to the strategy, principles and reference architecture, and assist in shaping the solution to achieve this</span></p><br><p><span>Keep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment</span></p><br><p><span>Provide solutions and technology leadership across a range of corporate banking technologies including, but not limited to, Mobile/Web Frameworks, Portals, Web Content Management and Collaboration Platforms</span></p><br><p><span>Manage program and stakeholders from various business and Operations functional areas.</span></p><br><br><span><span><strong>5</strong></span></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><p><span>Interact with stakeholders from business, enabling units, 3rd party representatives, and senior management.</span></p><br><p><span>Adhere to project management, information controls and security frameworks/procedures, including change and incident management process.</span></p><br><p><span>Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.</span></p><br><p><span>Ensure management is informed of risks, issues, project/activity status, and team accomplishments.</span></p><br><p><span>Brief teams on important project, operational and organizational issues.</span></p><br><p><span>Recognize team achievements and share success, promoting high performing teams.</span></p><br><br><br><span><span><strong>6</strong></span></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span>Balance conflicting requirements and needs of team members and project stakeholders for optimal outcome.</span></p><br></li><li><p><span>Full compliance with the change management process for all production rollouts.</span></p><br></li><li><p><span>Provide cost effective, business friendly and quality technology solutions which should ensure scalability and stability</span></p><br></li><li><p><span>Provide innovative approaches to Business problems by utilizing existing applications</span></p><br></li><li><p><span>Test and Release Management Disciplines</span></p><br></li><li><p><span>Problem and Incident Management</span></p><br></li><li><p><span>Change Control Disciplines</span></p><br></li><li><p></p></li></ul> </div>
The Role!<br>This is the ideal role for someone with B2B customer success experience. You’ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.<br><br>As a Senior Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of our clients.<br><br>Job Requirements<br><br>Be the primary point of contact and build long-term relationships with clients Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings Develop a trusted advisor relationship with key accounts, client stakeholders Ensure the timely and successful delivery of our solutions according to clients’ needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics/goals Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Monitor and analyze customer’s usage of our service Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams<br><br><br><br><br>Job Qualifications<br><br>(3+) years experience in customer success, account management , or business development, experience in the shipping field is the most preferred Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Experience in delivering client-focused solutions based on client needs Proven ability to manage multiple tasks at a time while paying strict attention to detail Excellent listening, negotiation, and presentation skills Excellent verbal and written communications skills Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability, and maturity Ability to prioritize among competing tasks Critical thinking and problem-solving skills Excellent time management skills Keen attention to detail and adherence to deadlines Experience with Pipe Drive is a plus<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.