Logistics Manager Jobs - Cairo Egypt
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<p><b>Job Title: Brand Manager, Breast Cancer - Egypt</b></p><br><p><b>Introduction to role:</b></p><br><p>Are you ready to accelerate your commercial career by shaping the future of breast cancer care in Egypt? In this role, you will own the strategy and execution for a priority brand, turning insight into decisive actions that improve access and outcomes for patients. Your work will connect science to practice—defining where the brand plays, how we win, and how we measure progress every step of the way.</p><br><p>You will join a high-performing oncology-focused commercial team that moves fast, thinks scientifically, and delivers together. Partnering closely with medical, field, market access, and global colleagues, you will translate local market intelligence into bold, evidence-led plans. Do you thrive when you can set a clear direction, rally a cross-functional team, and see your choices reflected in real-world adoption and patient impact?</p><br><p><b>Accountabilities:</b></p><br><ul><li><b>Brand Strategy and Planning:</b> Own Egypt breast cancer brand plan—define objectives, positioning, and investment choices that drive growth, share, and impact.</li><li><b>Market Insight and Foresight:</b> Build a deep, current view of the breast cancer landscape, treatment pathways, competition, and access dynamics; convert insights into clear Jobs To Be Done and prioritized actions.</li><li><b>Value Proposition and Messaging</b>: Develop compelling, evidence-based value propositions and messaging aligned to core claims; tailor content by segment and channel to influence beliefs and behaviors.</li><li><b>Scientific Narrative and Congresses:</b> Partner with Medical to shape the scientific narrative; plan and execute a high-impact publication and congress strategy that elevates data and strengthens advocacy.</li><li><b>Segmentation and Personalization:</b> Create actionable HCP and patient segments and personas; set objectives by segment and orchestrate targeted omnichannel journeys that change clinical practice.</li><li><b>Omnichannel Excellence:</b> Design and optimize integrated campaigns spanning e-detailing, webinars, email, social, and in-person engagements; apply test-and-learn to improve reach, engagement, and conversion.</li><li><b>Launch and Lifecycle Leadership:</b> Lead pre-launch readiness for new indications and labels; execute lifecycle tactics that sustain differentiation and long-term value.</li><li><b>Cross-Functional Leadership:</b> Lead in a matrix, aligning Sales, Market Access, Regulatory, Supply, Finance, and external partners behind a shared plan; influence without authority and drive timely decisions.</li><li><b>Field Enablement:</b> Equip sales teams with sharp narratives, materials, and training; translate insights into clear calls to action and support effective coaching and execution.</li><li><b>Performance and Analytics:</b> Define KPIs and dashboards; interrogate data to diagnose performance, reallocate resources, and raise the bar on ROI.</li><li><b>Budget and Governance:</b> Own the brand budget and forecasting; ensure all activities meet ethical, legal, and compliance standards.</li><li><b>External Stakeholder Engagement:</b> Build trust-based relationships with KOLs, societies, payers, and advocacy groups; identify partnership opportunities that shape the care environment.</li><li><b>Progression and Impact:</b> In your first 90 days, assess the market, sharpen positioning, and set priorities. In 6–12 months, deliver measurable growth and improved access. Over time, shape standards of care and establish the brand as a leading choice for eligible patients.</li></ul><p><b>Essential Skills/Experience:</b></p><br><ul><li>Pharmacy or medical background is a must</li><li>Minimum of 2-3 years of experience as product manager in a multinational pharmaceutical company</li><li>Oncology/Hematology/Specialty experience</li></ul><p><b>Desirable Skills/Experience:</b></p><br><ul><li>MBA degree / Marketing Diploma</li><li>Digital experience</li><li>Launch experience</li><li>Analytical Skills</li><li>Cross-Functional Collaboration & Communication:</li><li>Curiosity</li><li>Story Telling</li><li>Growth Mindset</li></ul><p><b>Why AstraZeneca:</b></p><br><p>Here, your commercial leadership sits close to the science and even closer to patient impact. You will work shoulder to shoulder with curious, diverse colleagues—marketers, data experts, clinicians, and field teams—who bring different perspectives into the same room to spark bold ideas. We move quickly and learn openly, partnering with research teams and external networks to turn cutting-edge evidence into market-shaping action. Ambition is balanced with support; we value kindness alongside drive, and we back people to experiment, grow, and lead meaningful change for patients and for the business.</p><br><p><b>Call to Action:</b></p><br><p>Step into this Cairo-based leadership role to build Egypt’s next chapter in breast cancer care and turn your insight into measurable impact—make your move today!</p><br><p><b>Date Posted</b></p><br>20-يوليو-2026<p><b>Closing Date</b></p><br>06-أغسطس-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Envision Employment Solutions is currently looking for a Fraud & FinCrime Operations Director for one of our partners, a leading Digital Bank!<br> THE ROLE You own the operation that stands between the bank and every kind of financial crime it will ever face.<br> Every fraud alert, every disputed transaction, every CDD and EDD check, every fincrime case runs through the teams you lead, and how well they perform decides whether the bank catches what it must or lets it through.<br> You set the standard the whole function is held to, and you are the one who proves, every single day, that the license is earned.<br> WHAT YOU’LL DO Define operational standards for fraud alert and case handling across the function Own performance and service delivery across fraud operations end to end Oversee triage and investigation of L1 fraud alerts Ensure timely handling of transaction disputes and fraud claims Manage escalations of complex fraud cases to the fraud risk unit Ensure timely handling of transaction disputes, fraud claims, and CDD/EDD checks Monitor fraud operations SLAs, productivity, and quality metrics across fincrime teams Ensure complete case documentation and audit readiness at all times Drive process improvements and automation across fraud workflows Coordinate closely with Risk, Compliance, Customer Operations, and Product teams WHAT WE’RE LOOKING FOR 12+ years in fraud operations or banking operations, including 4+ years leading fraud or operational risk teams Experience managing operational fraud case volumes and escalation frameworks A proven track record improving fraud operations efficiency and effectiveness Strong knowledge of CDD/EDD requirements, transaction monitoring, and AML red flags The credibility to represent fraud operations to Risk, Compliance, and senior leadership YOU’LL THRIVE HERE IF YOU You'd rather fix the process that causes repeat cases than clear the backlog and move on You treat documentation and audit readiness as part of the job, not paperwork after the fact You can see a fraud pattern forming across teams before it becomes a loss You hold the line between what operations clears and what must go further, every time You want to build the function a bank's license actually depends on</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>About the Role:</strong></p><br><br>
<p>Reporting to the Head of IT, the Manager IT Projects and Applications is responsible for building and leading the IT delivery function of a greenfield high-speed railway organization in Egypt, overseeing the full lifecycle of enterprise applications from initial project delivery through to steady state operations and continuous improvement. This role starts with a strong project focus as the organization builds out its application landscape and evolves into owning a mature application portfolio as systems go live. You are successful when projects are delivered on time and within scope, live applications are stable and continuously improving, service providers are held to their commitments, and your team grows in capability and ownership over time. As the senior IT representative for application delivery and portfolio management, you are the face of the organization to its application service providers.</p><br><br>
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<p><strong>Key Responsibilities:</strong></p><br><br>
<ul><li>Build and lead the IT Projects and Applications function, establishing delivery processes, governance standards, and team structures that scale with the organization.</li><li>Own the application portfolio across the full lifecycle, from requirements and delivery through to live operations, ensuring systems remain fit for purpose as the organization grows.</li><li>Lead the delivery of major IT projects, providing senior oversight on planning, risk management, scope control, and stakeholder alignment across complex multi-vendor programs.</li><li>Define and own the release management framework for application changes, ensuring new functionality and system updates are introduced in a controlled and well-governed manner.</li><li>Serve as the primary relationship owner with application service providers, representing the organization in commercial reviews, escalations, and strategic discussions while the team manages day-to-day delivery.</li><li>Own financial oversight of the application portfolio including budget tracking, forecasting, and reporting, ensuring spend is transparent and aligned to business priorities.</li><li>Ensure application governance practices are upheld across the portfolio including change control, audit readiness, data integrity, and compliance with organizational standards.</li><li>Develop and grow a team of project managers and application specialists, creating clarity around roles, priorities, and individual development paths.</li><li>Work closely with business stakeholders to translate operational needs into a prioritized application roadmap, balancing short-term delivery pressure with long-term platform health.</li><li>Report on portfolio performance, delivery progress, and application health to the Head of IT and senior business stakeholders, providing a clear and current picture at all times.</li></ul>
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<p><strong>Qualifications:</strong></p><br><br>
<ul><li>Bachelor's degree in IT, Computer Science, or a related field; a master's degree or equivalent experience is a plus.</li><li>7–10 years of experience in IT project delivery or application management, with a track record of leading complex multi-vendor programs and managing live application portfolios.</li><li>Proven ability to build and structure an IT delivery function in a scaling or greenfield environment.</li><li>Strong experience managing enterprise applications such as ERP, EAM, HRIS, or similar SaaS and cloud-hosted systems across their full lifecycle.</li><li>Hands-on experience with test management in SaaS environments, including UAT coordination, defect management, acceptance criteria definition, and go-live readiness assessment</li><li>Comfortable owning vendor relationships at a strategic level, including commercial reviews, escalations, financial reporting, and forecasting.</li><li>Solid understanding of release and change management principles, with practical experience governing application changes in an enterprise environment.</li><li>A natural leader who creates clarity, delegates effectively, and invests in the growth of those around them.</li><li>Financially literate, with experience tracking budgets, managing forecasts, and reporting spend against plan.</li><li>Relevant certifications are a plus, particularly PMP, PRINCE2, ITIL 4 Managing Professional, or COBIT 2019.</li><li>Arabic required; strong professional English essential.</li></ul>
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<p>This role is for someone who wants to own something end to end — from the first project kickoff to a mature and well-run application portfolio that the whole organization depends on. The scope here grows with the organization.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>We're a high-growth staffing agency, and we're hiring an Account Manager to own and grow a portfolio of client relationships while <strong>driving successful hiring outcomes across technical searches — engineering, AI, and specialized technical role</strong>s.</p><br><p>In this role, you will act as:</p><br><p>- A strategic hiring partner to founders and technical hiring leaders (CTOs, VPs of Engineering, technical founders)</p><br><p>- A commercial owner focused on account growth and retention</p><br><p>- A trusted point of contact ensuring successful technical placements and client satisfaction</p><br><p>This role is ideal for someone who combines strong relationship-building skills, commercial instincts, and operational thinking within a technical staffing or technical recruiting environment.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong><u>Placements & Hiring Success</u></strong></p><br><p>You will oversee hiring activity across your accounts to ensure strong delivery and successful placements.</p><br><p>- Leading scoping calls and intake conversations, and assisting sales calls, to translate technical requirements into actionable search criteria and support new business conversations</p><br><p>- Aligning hiring priorities with budgets and business goals</p><br><p>- Ensuring hiring processes move quickly and efficiently</p><br><p>- Monitoring active technical searches and placement progress</p><br><p>- Managing client communication throughout the hiring lifecycle</p><br><p>- Supporting offer, closing, and onboarding coordination</p><br><p>- Acting as the escalation point for complex client situations</p><br><p><strong><u>Client Retention & Growth</u></strong></p><br><p>You will own the overall health, retention, and expansion of your client portfolio.</p><br><p>- Driving account growth through upsells and additional technical hiring opportunities</p><br><p>- Maintaining strong client relationships and long-term retention</p><br><p>- Identifying risks early and proactively managing client satisfaction</p><br><p>- Expanding partnerships across multiple engineering/technical teams within client accounts</p><br><p>- Supporting renewals and ongoing partnership conversations</p><br><p>- Forecasting technical hiring demand and upcoming headcount needs</p><br><p><strong><u>Strategic Client Partnership</u></strong></p><br><p>You will serve as a trusted advisor to clients throughout the partnership.</p><br><p>- Building long-term relationships with founders and technical hiring leaders</p><br><p>- Advising clients on technical hiring strategy and market/talent insights</p><br><p>- Conducting strategic check-ins and business reviews</p><br><p>- Helping clients improve hiring processes and technical role definition</p><br><p>- Positioning the company as a long-term technical hiring partner rather than a transactional vendor</p><br><p><strong>SKILLS & EXPERIENCE</strong></p><br><p>- 5+ years in technical staffing, technical recruiting, client partnership, or agency environments placing engineering/technical talent</p><br><p>- Experience running or assisting scoping calls, intake calls, and/or sales calls with clients — comfortable in conversations that define technical requirements and support new business</p><br><p>- Experience managing multiple technical client accounts simultaneously</p><br><p>- Strong placement and client retention track record across technical roles</p><br><p>- Commercial mindset with the ability to grow accounts through upsells and expansion</p><br><p>- Working knowledge of technical role types and hiring markets (software engineering, infrastructure, data, etc.) sufficient to hold credible conversations with technical hiring managers</p><br><p>- Strong communication and relationship management skills</p><br><p>- Ability to manage fast-paced hiring processes across multiple clients</p><br><p>- Highly organized with strong operational thinking</p><br><p><strong>WHAT SUCCESS LOOKS LIKE</strong></p><br><p>- Strong client retention and satisfaction</p><br><p>- Consistent successful technical placements across accounts</p><br><p>- Growth through upsells and expanded partnerships</p><br><p>- Clients view us as a trusted strategic technical hiring partner</p><br><p>- Hiring processes run smoothly and efficiently</p><br><p>- Risks and delivery issues are identified and addressed proactively</p><br><p><strong>IDEAL CANDIDATE PROFILE</strong></p><br><p>This role is well-suited for:<br>-Excellent English skills, written and spoken <br>-Experience placing AI specialists, ML engineers, or other AI/ML-focused roles</p><br><p>- Familiarity with the AI hiring market and current AI talent landscape</p><br><p>- Technical staffing or agency professionals who thrive in client-facing environments</p><br><p>- Professionals confident running or assisting scoping, intake, or sales calls with technical stakeholders</p><br><p>- Commercially minded operators who enjoy growing accounts and building partnerships</p><br><p>- Relationship-driven professionals focused on retention and long-term success</p><br><p>- People who enjoy balancing strategy, technical hiring execution, and client growth in a fast-paced environment</p><br><p><strong>Scale Army</strong> is a staffing agency dedicated to connecting international talent with US-based companies. We cover a broad range of positions and industries, from customer support and sales roles to engineering and executive-level positions.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel<br>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br>
This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Cost monitoring and analysis:</strong><br>
<li>Monitor and analyze the hotel's expenses across all departments to ensure that costs are aligned with budget targets.</li>
<li>Review daily, weekly, and monthly financial reports to identify discrepancies, cost variances, or trends that may impact the hotel's financial performance.</li>
<li>Identify areas where costs can be reduced or controlled without compromising quality or guest satisfaction.</li>
<li>Analyze purchasing data, inventory levels, and consumption patterns to track cost-effective practices.</li>
<strong>Budget preparation and management:</strong><br>
<li>Assist in the preparation of annual operating budgets and cost control forecasts in collaboration with department heads.</li>
<li>Ensure that departmental expenses adhere to the established budget and make recommendations for adjustments as needed.</li>
<li>Continuously track actual expenditures versus budgeted amounts and prepare reports to highlight any variances.</li>
<strong>Inventory and stock control:</strong><br>
<li>Oversee inventory management for key hotel areas, such as food and beverage, housekeeping, and maintenance.</li>
<li>Ensure proper stock rotation and control to minimize waste and spoilage.</li>
<li>Conduct regular physical inventory counts and reconcile stock levels with system data.</li>
<li>Monitor the consumption of supplies, and review inventory purchasing practices to reduce unnecessary purchases.</li>
<strong>Procurement support:</strong><br>
<li>Work closely with the purchasing department to ensure that purchases are made in line with budget and cost control guidelines.</li>
<li>Review and approve purchase orders to ensure that pricing is competitive and within budgetary limits.</li>
<li>Help negotiate with suppliers to secure the best prices and deals for the hotel’s supplies and services.</li>
<strong>Cost reporting and documentation:</strong><br>
<li>Prepare detailed cost control reports, including analysis of labor, food, beverage, and operational costs.</li>
<li>Present cost control reports and findings to senior management, highlighting key areas of concern and recommending solutions for cost optimization.</li>
<li>Maintain accurate records of all cost control activities, including inventory counts, purchase orders, and variance reports.</li>
<strong>Financial auditing and compliance:</strong><br>
<li>Conduct internal audits to ensure that all departments comply with cost control policies and procedures.</li>
<li>Identify areas of inefficiency or non-compliance and recommend corrective actions.</li>
<li>Ensure all purchases and transactions are properly documented and aligned with internal controls and accounting practices.</li>
<strong>Staff training and support:</strong><br>
<li>Provide guidance and training to department heads and staff on cost control practices and financial policies.</li>
<li>Work with departments to promote a culture of cost awareness and efficiency across all hotel operations.</li>
<li>Ensure that department managers understand and implement cost control measures effectively.</li>
<strong>Waste reduction and efficiency improvement:</strong><br>
<li>Identify areas where waste reduction efforts can be implemented in food, beverage, and operational processes.</li>
<li>Suggest improvements for energy, water, and resource efficiency, helping the hotel reduce operating costs.</li>
<li>Collaborate with the sustainability team to ensure environmental best practices are incorporated into cost control strategies.</li>
<strong>Collaboration with department heads:</strong><br>
<li>Work closely with the department heads (e.g., food and beverage, housekeeping, maintenance) to monitor and manage their respective cost centers.</li>
<li>Provide support and analysis to help department heads make informed decisions about purchasing, staffing, and operational practices.</li>
<li>Ensure effective communication with other departments regarding cost control goals, policies, and procedures.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Experience / certificates / education</strong><br>
<li>Experience: At least 3-5 years of experience in cost control, accounting, or finance, preferably within the hospitality industry.</li>
<li>Education: A degree in Accounting, Finance, Business Administration, Hospitality Management, or a related field. Certification in Cost Control or similar financial management qualifications is a plus.</li>
<strong>Skills & attributes:</strong><br>
<li>Proficiency with financial software and systems (e.g., Microsoft Excel, Oracle, SAP, hotel management systems).</li>
<li>Strong knowledge of inventory management systems and purchasing software.</li>
<li>Familiarity with cost control metrics and best practices.</li>
<li>Strong analytical skills to review financial data, identify trends, and provide actionable insights.</li>
<li>Ability to identify discrepancies, variances, and potential inefficiencies in operational costs.</li>
<li>Ability to identify and resolve cost-related issues effectively and efficiently.</li>
<li>Strong organizational skills to manage multiple priorities and tasks in a fast-paced environment.</li>
<li>Ability to train and support department heads in cost control practices and ensure adherence to policies.</li>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong><br>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.<br>
The ability to challenge the norm and work in an environment that is both creative and rewarding.<br>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.<br>
A competitive package and plenty of development opportunities.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY</b></p><p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p><p>CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions.</p><p>Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity.</p><p>Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support.</p><p>Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</p><p></p></section>
<p><br></p><p><strong>Job Purpose</strong><br>Accountable for the delivery and verification of all projects. Responsible for the safe and successful delivery of projects on time and within budget. Deliver project s activities according to company standards. Work actively with company Value Assurance Process to ensure a smooth transition across stages up to transition to Operations.</p><p><strong>Duties, Responsibilities, Performance Standards & Percentage of Time:</strong></p><ul><li><strong>Percentage of Time- Duty or Responsibility</strong></li><li>40% Projects Delivery<br>Provide guidance and reporting to all projects. Ensure full integration of all functions required to deliver projects. Manage relationship with external stakeholders. Maintain regular dialogue with Director Engineering, Projects & Integrity to ensure alignment with business strategies. Accountable for delivery of projects to meet the IM promise on safety, cost, schedule and quality. Manage project organizations. Ensure necessary permits and approvals are acquired on time for delivery of the pro-jects. Ensure verification model is applied through stage gate reviews.</li><li>20% Performance & Risk Management<br>Monitor monthly Performance Reporting Dashboards against performance targets. Manage projects performance. Implement the information management requirements (cost estimates and project cost reports). Provide regular reporting of progress and variances. Manage risks in conformance with Risk Management Practice.</li><li>15% Functional Standards<br>Implement company standards for projects delivery. Ensure integration of projects delivery and verification at a project level. Implement a rigorous project governance process, from acceptance to handover. Determine need for additional technical support for projects. Ensure learning is captured into learning plans for projects.</li><li>10% Contractors Management<br>Manage Contractor s performance to cost, schedule, quality and safety. Provide technical oversight of contractor engineering and processes. Establish control interface requirements with contractors.</li><li>10% Health, Safety and Environment<br>Deliver projects safely, with no harm to people nor damage to the environment. Ensure health, safety and environment issues have been addressed in the projects portfolio through all project life cycle.</li><li>5% Coaching, Training and Mentoring:<br>Actively contribute to the development of staff. Support department staff in meeting needs for employee training, development and skill gap closure. Coach employees in order to build their knowledge and skills. Mentor staff to ensure appropriate succession management. Motivate employees by encouraging, recognizing and rewarding superior performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have a m inimum of 15 years experience in Projects Engineering, Construction and Management in the Upstream Oil & Gas industry. Candidates must also have experience with offshore brownfield projects and ideally have Joint Venture experience working in Egypt or other MENA countries for an E&P company.</p><p><strong>Job Factors</strong></p><p><strong>Minimum Education Level Required</strong><br>Bachelor's Degree in an Engineering discipline.</p><p><strong>The minimum years of experience required (All qualification listed Must be job related)</strong><br>Minimum 15 years experience in a related field.</p><p><strong>The amount of supervision required to job holder employee (How and to what extent, is the employee's work checked?)</strong><br>Level 3 General Direction<br>Operates independently under broad guidelines. Incumbents have broad responsibility for planning, organizing and prioritizing work. Active control by the supervisor is only exercised on longer term goals and policy issues. This is the typical supervision level for middle managers and high level professionals.</p><p><strong>The analytical skill required (What is the complexity or standardization of the tasks which are performed?)</strong><br>Level 4 Broad Duties involve the interpretation and application of organization policy. Work is broad in scope, covers one or more areas and may impact other departments. Independent judgment is re-quired as the incumbent operates with substantial latitude for unreviewed action or decision.</p><p><strong>Personal Attributes</strong><br>The willingness and ability to travel to and from site on a regular basis in order to fulfil the responsibilities of the position.<br>Experience with offshore, brownfield projects and resources in the Oil and Gas industry.<br>Experience in Project Design, Engineering, and Management<br>Strong knowledge of Project Management competencies including project stage-gated processes.<br>Cultural sensitivity and ability to work in a Joint Venture environment.</p>
Role Overview We are seeking an experienced, commercially driven Brand Manager – Healthy Snacks & Confectionery to lead the growth, positioning, and portfolio strategy across the Saudi market. In this role, you will champion our healthy indulgence, functional snacks and confectionery brands. You will oversee end-to-end brand strategy, compliant packaging and pipeline innovation to high-impact trade activations across modern trade, impulse channels, and e-commerce. Key Responsibilities1. Brand Strategy & Localization Build and execute annual brand plans (ABP) tailored to Saudi consumer dynamics, catering to rising wellness consciousness, active lifestyle segments, and snacking habits. Drive brand equity, awareness, and loyalty across key demographics (young professionals, fitness-oriented shoppers, families).2. P&L & Commercial Management Own the brand P&L, tracking revenue, gross margins, volume targets, and trade spend efficiency. Plan and manage the Annual Advertising & Promotion (A&P) budget, measuring ROI on digital, retail, and sampling initiatives. Monitor retail audit data, Nielsen, POS data, and competitive pricing across hypermarkets, supermarkets, and convenience stores to spot white-space opportunities.3. Product Innovation, Packaging & Compliance Lead the New Product Development and line-extension pipeline for healthy snacks, bars, and confectionery lines. Manage packaging development and artwork lifecycles in collaboration with creative agencies and print suppliers, ensuring alignment with Saudi consumer aesthetic preferences. Partner with regulatory and quality teams to ensure all packaging, nutrition fact tables, front-of-pack claims (traffic-light labeling, calorie declarations, allergen advice), and ingredient lists comply fully with SFDA regulations.4. 360° Integrated Marketing & Consumer Engagement Develop digital-first marketing campaigns leveraging localized Arabic storytelling across high-engagement platforms (Snapchat, Tik Tok, Instagram). Design strategic community activations, such as gym partnerships, padel/running event sponsorships, health expos, and high-footfall sampling drives. Manage brand presence across seasonal Saudi peaks (National Day, Ramadan, Eid, back-to-school) with distinct healthy gifting and festive confectionery concepts.5. Trade Marketing & Channel Execution Work closely with the Modern Trade, Traditional Trade, and Horeca sales teams to design optimized planograms, eye-catching POSM/FSDUs, and impulse checkout displays. Secure priority off-shelf placement in high-growth channels: top modern trade chains, fitness centers, pharmacies, and quick-commerce platforms. Lead shopper marketing programs, bundled promotions, and trial-generation mechanics at the point of sale. Required Experience & Education Education: Bachelor’s degree in Marketing, Business Administration, or related discipline (MBA or post-graduate degree is an asset). Experience: 4–7 years of brand management experience within FMCG/CPG in Saudi Arabia, with dedicated exposure to confectionery, packaged food, functional snacks, or dairy. Market Knowledge: Deep understanding of the Saudi retail landscape (Modern Trade key accounts, pharmacy impulse counters, convenience stores, and fast delivery/Q-commerce). Skills & Competencies Commercial & Analytical: Strong fluency in P&L mechanics, promotional elasticity, pricing ladders, and market audit data. Creative & Execution Drive: Proven eye for packaging design, shelf presence, and distinctive brand assets. Bilingual Communication: Fluency in Arabic and English (written and spoken) is essential for effective localized copywriting, creative direction, and senior leadership reporting. Stakeholder Management: Demonstrated ability to drive consensus across sales, supply chain, regulatory affairs, and external creative/media agencies.
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. </strong></p><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. </strong></p><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. </strong></p><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers. </strong></p><br></li><li><p><strong>Assortment: </strong></p><br></li></ul><ul><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants. </strong></p><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. </strong></p><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts. </strong></p><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. </strong></p><br></li></ul><ul><li><p><strong>Price: </strong></p><br></li></ul><ul><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. </strong></p><br></li><li><p><strong>Collecting market prices and conducting country price audits. </strong></p><br></li></ul><ul><li><p><strong>Promos: </strong></p><br></li></ul><ul><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. </strong></p><br></li><li><p><strong>Developing the country promotion calendar. </strong></p><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event. </strong></p><br></li><li><p><strong>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. </strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting - Private Label experience is a plus</strong></p><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br></li></ul><br><br> </div>
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Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
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We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
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We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
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For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p><strong>About the role</strong></p><br><p>Sutherland is looking for an air-travel-savvy <strong>Team Manager</strong> to lead a team on one of our growing airline programs in Cairo. This is a hands-on people-leadership role for someone with a genuine passion for air travel, working knowledge of airline products and the Sabre platform, and a track record of getting the best out of a sales team. You'll lead a team of consultative air sales / Destination Expert representatives — coaching them to deliver white-glove service while meeting and exceeding sales targets, and owning the performance, quality, and development of your people.</p><br><p><strong>What you'll do</strong></p><br><p>You'll lead your team to carry out the following with white-glove service, while hitting and beating targets:</p><br><ul><li><strong>Consultative Air Sales</strong> — coach the team so every air request, especially the large, complex, or high-value ones, is handled as a sales conversation, not just a booking to fulfil.</li><li><strong>Itinerary crafting</strong> — ensure air itineraries are researched, built, and proposed accurately priced, aligned to client needs, and optimised for value — on the same day they're requested.</li><li><strong>Booking integrity</strong> — hold the team to ticketing and quality control with the accuracy clients and the business depend on: fare, ticket, invoice, seats, and special requests, checked every time.</li><li><strong>Disruption resilience</strong> — make sure schedule changes are assessed for real impact on the client's trip and resolved calmly, quickly, and without disrupting the tour.</li><li><strong>Seamless partnership</strong> — work with the Destination Experts and clients so the air experience feels like one seamless trip, not a separate booking bolted onto the tour.</li><li><strong>Responsive communication</strong> — set the standard across every channel — phone, Teams, email, CRM — for the responsiveness and clarity clients and colleagues can count on, especially when something is urgent.</li><li><strong>Systems and ownership</strong> — keep bookings, files, and systems airtight, taking ownership of your files and your team's, so nothing falls through the cracks.</li></ul><p>Beyond the day-to-day, you'll run a clear performance rhythm — using quality and sales data to coach where it matters most, developing each team member, managing underperformance fairly and directly, and keeping the team motivated and engaged in a fast-moving, target-driven environment.</p><br><br>Qualifications<br><p><strong>What you'll need</strong></p><br><ul><li>2+ years of team leadership experience within the air travel industry (luxury travel sales preferred).</li><li>Sabre GDS experience is a must — enough working knowledge to coach the team through fares, ticketing, and booking issues, and to hold quality with credibility.</li><li>Proven ability to coach, monitor, and develop a team of sales professionals within this niche industry.</li><li>Deep passion for travel and strong destination knowledge.</li><li>Polished, articulate communicator with high emotional intelligence and active listening skills.</li><li>Strong organisation and high attention to detail to manage multiple call types and priorities simultaneously.</li><li>Self-motivated, and comfortable in a dynamic, fast-paced, collaborative environment.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
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<span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.<br> Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs.<br> Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels.<br> With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.<br> You will be working with our partner Mazaya.<br> Job Overview: The E-Commerce Manager is responsible for owning and scaling the full digital commerce business across website, mobile app, and operational ecosystem.<br> The role drives sustainable growth in revenue and profitability while improving customer retention (MARC as the north-star metric), ensuring operational excellence, and leading a high-performing cross-functional team.<br> The role is accountable for end-to-end e-commerce P&L performance, digital strategy execution, and continuous improvement of customer experience, unit economics, and service quality.<br> Job Responsibilities Own the end-to-end e-commerce business including growth, commercial planning, customer experience, operations, marketplaces, and customer service Drive MARC growth through acquisition, retention, and reactivation strategies, ensuring sustained month-on-month improvement Deliver GMV and net revenue targets in line with the annual business plan across website and mobile app Improve profitability per order by optimizing commercial levers, cost structure, and operational efficiency Ensure strong operational KPIs including on-time delivery, low cancellation rates, and optimized cost per order Own and manage the e-commerce commercial calendar in coordination with Commercial teams Co-own the digital and tech roadmap with CX/Tech teams to ensure alignment with business priorities and customer needs Conduct monthly performance reviews with Operations and Finance, identifying gaps, inefficiencies, and improvement opportunities Lead cross-functional execution across Commercial, Operations, CX, Marketing, Tech, and Finance to deliver annual targets Lead, manage, and develop a growing e-commerce team (~80 members, including 5 direct reports) Drive innovation, digitization, and marketplace expansion initiatives to unlock new growth channels Own monthly and quarterly performance reporting to the Digital Steering Committee with clear variance analysis and mitigation plans Attractive compensation package Social and medical insurance Collaborate with industry-leading tech talents Nurture your career in a dynamic growth culture Bachelor’s degree or higher 10+ years of overall business experience, with at least 2–3 years in e-commerce leadership roles Strong preference for Fashion or Beauty e-commerce experience Proven experience managing end-to-end e-commerce or digital P&L responsibility Strong commercial and financial acumen with ability to manage key metrics such as GMV, MARC, ROAS, AOV, retention, and cost per order Experience in marketplaces (e.<br>g., Amazon, Jumia, Noon, or similar platforms) is highly desirable Strong leadership experience managing large, cross-functional teams High proficiency in Arabic and English Strong analytical mindset with data-driven decision-making capability Entrepreneurial mindset with strong execution focus and ownership mentality</span> </div>
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<span>Salary Starting from €20,000 Gross/Year subject to Skills, Experience and Location.<br> Not Your Typical Workplace Tired of the 9-to-5 grind?<br> Imagine a World without borders, where opportunities are endless.<br> That's the future of work, and what we are building at WorkMotion.<br> Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions.<br> Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.<br> More Than a Role We don’t just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor.<br> We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact.<br> This isn’t a role for someone who wants to stay in their lane.<br> You’ll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.<br> You won’t be a solo operator.<br> You’ll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board.<br> Where Responsibility Meets Real Opportunity As a Junior CSM, you will: ● Own and support the success of a high-value client portfolio ● Drive structured account planning and proactive engagement, identifying risks and expansion opportunities ● Manage executive-level stakeholders and complex multi-country setups ● Monitor account health and metrics, ensuring long-term growth and retention ● Coordinate cross-functional initiatives to resolve escalations and optimize the client experience What we are looking for ● Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles ● Language: Native German.<br> English: excellent verbal and written communication abilities.<br> ● Energetic, Motivated: Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members ● Diligent Documentation: maintaining thorough and accurate records ● Customer-Centric Mindset: Every client matters!<br> ● Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction ● Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs ● Team Collaboration: work effectively with cross-functional teams to enhance client satisfaction ● Negotiation and influencing skills Bonus Points If You Bring ● System Knowledge: familiarity with CRM tools like Hubspot and Salesforce ● Experience in delivering product demonstrations and presentations.<br> ● Experience with mid-market or enterprise clients Not Your Typical Team… We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected.<br>" We don’t just “work” together — we create, challenge, and grow together.<br> If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.<br> The Perks of Being Here ● Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries.<br> Our WorkFlex program lets you work from anywhere, anytime.<br> Whether it's a beachside office or a cosy home office, the choice is yours.<br> ● Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.<br> ● Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidised gym memberships.<br> ● Learn, grow, and develop: We believe in constant growth.<br> With our Training & Development Allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.<br> ● Stay connected: Take part in exciting annual team meetups!<br> ● Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.<br> *Benefits vary depending on location due to local laws and regulations.<br> At WorkMotion, we’re proud to be an equal opportunity employer.<br> If you need any accommodations during the recruitment process, just let our Recruitment Team on Jobs@WorkMotion.<br>com. We’re here to support you every step of the way!<br></span> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a leading provider of AI-powered sales engagement solutions that helps businesses streamline outbound prospecting, optimize customer engagement, and generate qualified pipeline through intelligent campaign management and data-driven optimization. Their platform enables organizations to automate personalized outreach, improve sales workflows, and accelerate revenue growth through scalable marketing operations and data-driven decision making.</p><br>Role Overview<p>The <strong>Campaign Manager</strong> will be responsible for owning the execution, optimization, and day-to-day management of outbound marketing campaigns that support the company's sales organization. This role will build, launch, monitor, and optimize email marketing campaigns while collaborating closely with Sales, Marketing, and Leadership to improve campaign performance, generate qualified pipeline, and ensure campaigns are delivered accurately and on schedule.</p><br><p>This role is ideal for someone who enjoys marketing automation, campaign optimization, data analysis, and continuously improving marketing processes through testing, reporting, and operational excellence.</p><br>Location<p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesCampaign Management & Execution<ul><li><p>Own the end-to-end execution of outbound marketing campaigns.</p><br></li><li><p>Build, launch, monitor, and optimize email outreach campaigns and supporting digital initiatives.</p><br></li><li><p>Manage campaign calendars, timelines, and priorities to ensure campaigns launch on schedule.</p><br></li><li><p>Coordinate campaign messaging, targeting, sequencing, and campaign assets.</p><br></li></ul>Email Marketing & Marketing Automation<ul><li><p>Build and manage automated email sequences and nurture campaigns.</p><br></li><li><p>Create audience segments and personalization strategies.</p><br></li><li><p>Execute A/B testing across messaging, subject lines, send times, and campaign workflows.</p><br></li><li><p>Continuously optimize campaign performance through testing and data analysis.</p><br></li></ul>Sales Enablement<ul><li><p>Partner closely with Sales to support lead generation initiatives.</p><br></li><li><p>Ensure qualified leads are delivered efficiently and campaign performance aligns with sales objectives.</p><br></li><li><p>Participate in campaign kickoff meetings to understand customer goals, messaging, and targeting requirements.</p><br></li><li><p>Monitor engagement metrics and recommend improvements that increase conversion rates.</p><br></li></ul>Analytics & Reporting<ul><li><p>Monitor campaign performance including open rates, reply rates, click-through rates, conversions, engagement, and ROI.</p><br></li><li><p>Build recurring reports highlighting campaign performance and optimization opportunities.</p><br></li><li><p>Analyze campaign data and recommend improvements based on performance insights.</p><br></li><li><p>Track campaign KPIs to support continuous improvement initiatives.</p><br></li></ul>Marketing Operations<ul><li><p>Maintain accurate CRM and marketing automation data.</p><br></li><li><p>Keep campaign documentation, workflows, and reporting organized and current.</p><br></li><li><p>Identify opportunities to improve campaign execution through automation and operational efficiencies.</p><br></li><li><p>Support scalable marketing processes that improve overall team productivity.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience in Campaign Management, Marketing Operations, Marketing Automation, or Digital Marketing.</p><br></li><li><p>Hands-on experience managing email marketing campaigns and automated workflows.</p><br></li><li><p>Experience working with CRM and marketing automation platforms.</p><br></li><li><p>Experience optimizing campaigns through A/B testing and performance analysis.</p><br></li><li><p>Experience managing multiple campaigns simultaneously.</p><br></li></ul>Skills<ul><li><p>HubSpot or similar CRM platform.</p><br></li><li><p>Marketing automation platforms.</p><br></li><li><p>Email campaign management.</p><br></li><li><p>Audience segmentation and personalization.</p><br></li><li><p>A/B testing.</p><br></li><li><p>Campaign analytics and KPI reporting.</p><br></li><li><p>Google Sheets or Microsoft Excel.</p><br></li><li><p>Project management and workflow organization.</p><br></li><li><p>AI tools such as ChatGPT, Claude, or similar productivity platforms.</p><br></li></ul>What Success Looks Like<ul><li><p>Campaigns are launched accurately and on schedule.</p><br></li><li><p>Email campaigns consistently improve engagement and conversion metrics.</p><br></li><li><p>Marketing campaigns generate qualified opportunities for the Sales team.</p><br></li><li><p>Reporting provides actionable insights that drive campaign optimization.</p><br></li><li><p>Marketing automation processes become increasingly scalable and efficient.</p><br></li><li><p>Sales and Marketing remain aligned through consistent campaign execution and communication.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing AI technology company that is transforming outbound sales through intelligent marketing automation. You'll work closely with Sales, Marketing, and Leadership to build scalable campaign systems, improve marketing performance, and directly contribute to revenue growth while continuing to expand your expertise in marketing operations and campaign management.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Vodafone’s Enterprise Integrated Solutions team is a fast-growing unit established approximately two years ago, supporting the expansion of complex enterprise solutions across the Egyptian market. The team delivers a diverse portfolio ranging from small-scale projects to large, multi-stream programs.</p>
<p>The project manager will play a key role in driving delivery excellence, managing end-to-end project execution, and contributing to the build-up of a solid project delivery framework, governance, and momentum as the business continues to scale.</p>
<p>This role requires strong stakeholder management, adaptability across solution domains, and hands-on project leadership.</p>
<h4>Key accountabilities</h4>
<ul>
<li>Lead end-to-end project and program delivery, from initiation through closure.</li>
<li>Manage a varied portfolio of projects (small, medium, and large programs) with differing complexity and risk profiles.</li>
<li>Establish and maintain project plans, schedules, budgets, and risk registers.</li>
<li>Drive project governance, reporting, and escalation in line with Vodafone standards.</li>
<li>Coordinate cross-functional teams including technical, commercial, and external vendors.</li>
<li>Support the development and maturity of project delivery structures, processes, and best practices within the Integrated Solutions team.</li>
<li>Act as the primary point of contact for enterprise customers, ensuring alignment on scope, milestones, and expectations.</li>
<li>Manage dependencies, change requests, and delivery risks proactively.</li>
<li>Ensure projects are delivered on time, within scope, and within budget, while maintaining quality and customer satisfaction.</li>
<li>Support senior management with accurate project reporting and insights.</li>
</ul>
<h4>Competencies & qualifications</h4>
<ul>
<li>8 years of proven experience in project management.</li>
<li>Strong experience delivering technology and enterprise solutions projects.</li>
<li>Demonstrated ability to manage multiple projects and/or programs simultaneously.</li>
<li>Experience working with cross-functional and vendor-based delivery models.</li>
<li>Solid understanding of project governance, financial tracking, and risk management.</li>
<li>PMP, PRINCE2, or equivalent certification is a strong advantage.</li>
</ul>
<h4>Technical requirements</h4>
<ul>
<li>Strong leadership and stakeholder management skills.</li>
<li>Excellent communication and presentation abilities.</li>
<li>High level of ownership, accountability, and decision-making capability.</li>
<li>Ability to operate in a dynamic, growing environment with evolving structures.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s application adjustments guidance for support.</p>
<p>Together we can.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><u><b>Job Description</b></u> <p> <br>Kraft Heinz is looking <b>Trade Marketing Manager</b> is a strategic and operational leader responsible for bridging the gap between Brand Strategy and Sales Execution. This role requires expertise in Route-to-Market (RTM) design and Revenue Growth Management (RGM) to maximize investment efficiency, optimize commercial terms, and design effective channel strategies across Traditional Trade networks in Egypt. The ideal candidate will move beyond traditional visibility execution, using data analytics to drive strategic pricing, mix optimization, and trade spend productivity.</p> <p> </p> <p> <b>Key Responsibilities </b> </p> <ul> <li>Revenue Growth Management (RGM) & Commercial Analytics</li> <li>Own the RGM agenda for the Egypt market from a commercial standpoint, focusing on key pillars including pricing strategy, promo optimization, commercial terms, and pack/portfolio mix.</li> <li>Analyze trade promotion effectiveness through ROI analysis to shift spending away from low-performing discounts toward high-yield commercial activations.</li> <li>Monitor market pricing dynamics and elasticity to recommend optimized consumer pricing and margin structures for both distributors and retailers.</li> <li>Drive portfolios mix optimization, ensuring high-margin Stock Keeping Units (SKUs) are prioritized across relevant channels.</li> <li>Collaborate with sales leadership to design, evaluate, and refine the country s RTM frameworks to expand numeric and weighted distribution.</li> <li>Develop channel-specific Picture of Success (PicS) standards, defining exactly what strong execution looks like on shelf across each Traditional Trade channel.</li> <li>Design and deploy distributor capability programs and incentive frameworks that align partner behavior with Kraft Heinz volume and value targets.</li> <li>Translate category and brand strategies into highly actionable, channel-specific trade marketing plans.</li> <li>Build and activate loyalty programs across top wholesalers on a quarterly and annual basis, and measure and analyze results post-implementation.</li> <li>Allocate and manage the Trade Marketing budget with strict accountability, ensuring data-driven allocation across channels.</li> <li>Lead the development of impactful Point of Sale Materials (POSM) and category management initiatives that improve shopper conversion at shelf.</li> <li>Establish, monitor, and enforce commercial execution KPIs, including share of shelf, planogram compliance, and secondary placement targets.</li> <li>Implement rigorous tracking systems to reduce Out-of-Stock (OOS) occurrences during key promotional windows.</li> <li>Act as the core commercial pivot point, aligning Brand Marketing, Sales Execution, Finance, and Demand Planning.</li> <li>Provide strong input into the S&OP (Sales and Operations Planning) process by translating trade calendars into accurate volume forecasts.</li> </ul> <p> </p> <p> <b>Qualifications </b> </p> <ul> <li>Minimum of 6 8 years of commercial experience within the FMCG sector, including at least 3 years focused on Trade Marketing, Category Management, or Revenue Growth Management (RGM).</li> <li>Proven hands-on experience in mapping or restructuring Route-to-Market (RTM) frameworks and executing formal RGM frameworks, including pricing, promo ROI, and trade spend efficiency.</li> <li>Bachelor s degree in business, Finance, Marketing, or another highly analytical field. Advanced certifications in commercial analytics or an MBA are highly valued.</li> </ul> <p> <b>Skills</b> </p> <ul> <li>Strong financial acumen, with a deep understanding of P&L mechanics, value chains, and margin calculations.</li> <li>Advanced analytical skills, including expert proficiency in Excel and data tools, with experience interpreting Nielsen, GFK, or retailer data.</li> <li>Excellent stakeholder management skills and the ability to influence cross-functional teams across Sales, Marketing, and Finance.</li> <li>An analytical thinker with an execution-oriented, high-ownership mindset who is comfortable challenging the status quo with data.</li> </ul> <p> </p> <u>Location(s)</u> El Tagamoa El Khames Commercial Office<p> <br> </p> <p> <b>Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority <span>Groups/Women/Veterans/Individuals</span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b> <b>.</b> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p>
<h4>Job description</h4>
<p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt.<br>
Ensure delivery of exceptional guest experience at every stage of the guest journey.<br>
Oversee VIP guest handling, personalized services, and special guest requests.<br>
Manage and improve guest complaint handling and service recovery processes.<br>
Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements.<br>
Lead CRM system implementation and ensure effective use of guest data across properties.<br>
Develop guest loyalty programs and personalized engagement strategies.<br>
Ensure consistency of guest service standards across all hotel properties.<br>
Train and develop guest relations teams to deliver luxury service excellence.<br>
Analyze guest feedback trends and implement operational improvements.<br>
Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience.<br>
Manage reputation management across online platforms and review channels.<br>
Develop standard operating procedures for guest relations and CRM activities.<br>
Ensure accurate guest profiling and data management for personalized service delivery.<br>
Lead initiatives to improve guest retention and repeat visitation rates.<br>
Support pre-opening projects to establish guest experience frameworks and systems.<br>
Coordinate special events, VIP arrivals, and high-profile guest stays.<br>
Ensure service recovery excellence in critical guest situations.<br>
Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations.<br>
Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests.</p>
<h4>Qualifications</h4>
<ul>
<li>8–15+ years of experience in guest relations, hospitality operations, or CRM management.</li>
<li>Minimum 5 years in a senior regional or multi-property guest experience leadership role.</li>
<li>Strong experience in luxury hotels or all-inclusive resort operations.</li>
<li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies.</li>
<li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics.</li>
<li>Excellent leadership, communication, and interpersonal skills.</li>
<li>Strong analytical skills for interpreting guest feedback and experience data.</li>
<li>Fluency in English; and ideally other languages.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.</p>
<p>Four Seasons Hotel New York is seeking a dynamic and experienced Director of Food & Beverage to lead a world-class dining operation. This role is responsible for providing strategic direction and operational leadership across the Food & Beverage Division, cultivating a culture of excellence, innovation, and exceptional service. The Director will drive business performance through thoughtful planning, revenue optimization, and operational excellence while ensuring the highest standards of quality and guest satisfaction. By inspiring and developing high-performing teams, fostering meaningful guest connections, and delivering strong financial results, this leader will play a key role in shaping the continued success of the hotel.</p>
<h4>Leadership & talent management</h4>
<ul>
<li>Provide strategic leadership and oversight for all Food & Beverage operations, fostering a culture of excellence, accountability, collaboration, and inclusion.</li>
<li>Lead recruitment, onboarding, training, performance management, succession planning, and career development initiatives to build high-performing teams and future leaders.</li>
<li>Partner with People & Culture and hotel leadership to support workforce planning, employee engagement, organizational development, and compliance with company policies and employment regulations.</li>
</ul>
<h4>Product & operational management</h4>
<ul>
<li>Develop and execute the Food & Beverage strategy in alignment with hotel objectives, brand standards, and ownership expectations.</li>
<li>Partner with hotel leadership and culinary teams to create and enhance dining concepts, menus, beverage programs, and guest experiences.</li>
<li>Drive innovation by monitoring market trends, guest preferences, and competitive offerings while ensuring the highest standards of quality, consistency, and presentation across all outlets.</li>
<li>Oversee special projects, promotions, partnerships, renovations, and operational enhancements that elevate the guest experience and support business growth.</li>
</ul>
<h4>Service excellence</h4>
<ul>
<li>Ensure exceptional guest experiences through the consistent execution of Four Seasons service standards across all Food & Beverage venues.</li>
<li>Maintain a visible leadership presence, building strong relationships with guests, residents, and key stakeholders while fostering collaboration across departments.</li>
<li>Monitor guest feedback, quality metrics, and operational performance to identify opportunities for continuous improvement and service excellence.</li>
<li>Lead operational planning and staffing strategies to support business demands, special events, and seasonal needs.</li>
</ul>
<h4>Financial & business performance</h4>
<ul>
<li>Serve as a key member of the Hotel Planning Committee, contributing to the property's strategic direction and financial success.</li>
<li>Develop and manage operating budgets, forecasts, business plans, and capital expenditures for all Food & Beverage operations.</li>
<li>Drive revenue growth and profitability through strategic pricing, cost controls, labor management, menu engineering, and operational efficiencies.</li>
<li>Partner with ownership and executive leadership to evaluate business performance, identify growth opportunities, and implement strategies that maximize market share, guest satisfaction, and return on investment.</li>
<li>Ensure sound financial stewardship while balancing operational excellence, employee engagement, and exceptional guest experiences.</li>
</ul>
<h4>Some of the benefits Four Seasons Hotel New York employees enjoy are:</h4>
<ul>
<li>Salary range: $185K - $195K</li>
<li>Eligible for performance-based annual incentive plan</li>
<li>401k participation with company matching program</li>
<li>Competitive medical, dental and life insurance packages</li>
<li>Complimentary discounted travel with discounted food & beverage and spa services at Four Seasons Hotels and Resorts worldwide</li>
<li>Complimentary employee meals</li>
<li>Pre-tax commuter program</li>
</ul>
<h4>Schedule & hours:</h4>
<p>This is a full-time position. A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.</p>
<p>Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</p>
<p><strong>Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.</strong></p>
<p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><br><p>&nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&nbsp;</p><br><p><strong>Get to Know our Team:</strong>&nbsp;</p><br><p>Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda’s Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.&nbsp;</p><br><p><strong>Growth and Accelerator Team&nbsp;</strong></p><br><p>Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.&nbsp;</p><br><p><strong>The Opportunity:</strong></p><br><p>As a&nbsp;<strong>Account Specialist</strong>&nbsp;your key objective is growing the coverage and quality of Agoda’s supply network. You take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.&nbsp;</p><br><p><strong>In this role, you’ll get to: </strong>&nbsp;</p><br><ul><li>Contact high growth supply partners to highlight revenue growth opportunities and maximize value&nbsp;</li><li>Contact new or potential supply partners to encourage completion of their online registrations&nbsp;</li><li>Encourage program participation through focused project sprints</li><li>Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars</li><li>Train and inform partners on our technologies, tools and models</li><li>Prioritize daily tasks, monitor results and track progress in internal systems&nbsp;</li></ul><p><strong>What you’ll need to succeed:</strong>&nbsp;</p><br><ul><li>Minimum 3 years’ experience working in business development or execution role preferred although fresh graduates welcome to apply</li><li>Demonstrates basic computer skills&nbsp;</li><li>Analytical and proven track record in using data to drive achievements and make decisions</li><li>Intellectual curiosity Autonomous and result driven (history of achieving ambitious targets)</li><li>Ability to work under pressure in a competitive industry/rapidly changing environment</li><li>Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business</li><li>Fluent communication skills in Turkish and English are&nbsp;nice to have.</li><li>Must be based in Cairo, Egypt&nbsp;</li></ul><p>&nbsp;</p><br><br><p>&nbsp;</p><br><p>&nbsp;</p><br>&nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&nbsp;</p><br><p>&nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&nbsp;https://careersatagoda.com</li><li>Facebook&nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&nbsp;https://www.youtube.com/agodalife</li></ul><p>&nbsp;</p><br><p><strong>Equal Opportunity Employer&nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<p><strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p>
<p><strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p>
<p><strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p>
<p><strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p>
<p><strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br>
Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br>
Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br>
Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br>
Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br>
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br>
Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br>
Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br>
Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br>
Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br>
Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br>
Excellent command of English, both written and spoken.<br>
Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>